IT Business Jobs in Ahmedabad

Junior Coordinator ERP to CRM Digitization Location: Ahmedabad Role Objective: Support the digitization and integration of ERP and CRM systems by coordinating tasks, gathering process inputs, assisting in data mapping, and ensuring smooth collaboration between internal teams and vendors for timely project delivery. Key Responsibilities Project Support & Coordination Assist the project lead in day-to-day coordination between internal teams and IT/CRM vendors. Track task progress, maintain project documentation, and escalate delays or issues promptly. Business Process Documentation Collect inputs from sales, operations, and finance teams to document workflows. Maintain process maps, SOPs, and user requirement documents. Data Handling & Validation Assist in mapping customer, product, pricing, and order data between ERP and CRM systems. Support data cleanup, migration activities, and reconciliation during testing phases. User Acceptance Testing (UAT) & User Coordination Organize and monitor UAT for CRM/ERP modules. Gather user feedback and communicate effectively with the implementation team. Training & Onboarding Support Help prepare user guides and training materials. Support internal training sessions and address basic user queries during rollout. Key Requirements Bachelor s degree in Business, Engineering, IT, or related field. 2 4 years experience in ERP/CRM support, sales operations, or business process roles. Familiarity with tools like Zoho CRM, Salesforce, SAP, Tally, or MS Dynamics preferred. Good understanding of core business processes: inquiry, quotation, order processing, and invoicing. Strong documentation, follow-up, and coordination skills. Preferred Exposure Experience with CRM or ERP implementation/support projects. Basic knowledge of integration or automation tools (e.g., Zapier, API workflows). Proficiency in Excel, Google Sheets, and documentation tools. Comfortable working across IT, sales, and accounts teams. Qualification : Bachelors degree in Business, Engineering, IT, or related field

ServiceNow Developer ITSM | Full-Time | Ahmedabad, Gujarat Location: Ahmedabad, Gujarat Job Type: Full-Time Experience: 3 to 6 years (including 2+ years of hands-on ServiceNow development) Industry: Information Technology / IT Services Functional Area: ITSM, Application Development Work Schedule: Flexible working hours Job Summary We are hiring an experienced ServiceNow Developer in Ahmedabad to join our growing IT team. This technical role is responsible for the configuration, customization, and ongoing development of the ServiceNow platform, supporting IT Service Management (ITSM) and other business processes in alignment with ITIL best practices. The ideal candidate will bring deep technical knowledge and hands-on experience in building scalable ServiceNow solutions. Key Responsibilities Analyze, define, and document business and system requirements for workflows, integrations, user interfaces, and automation. Configure and customize the ServiceNow platform, including workflows, business rules, client scripts, ACLs, UI policies, and UI actions. Develop and maintain ServiceNow integrations with internal and third-party systems via REST, SOAP, and other methods. Design and implement automated workflows to streamline business processes and improve efficiency. Maintain and manipulate data within the ServiceNow CMDB, incident, change, and other modules. Work closely with cross-functional teams to understand user requirements and deliver scalable solutions. Participate in ServiceNow upgrades, patching, and platform maintenance tasks. Required Skills and Qualifications 3 6 years of overall IT experience, with 2 4 years specifically in ServiceNow development. Strong understanding of ITSM processes and practical experience in ServiceNow implementations. Experience working on enterprise-level applications with multi-functional modules. Proficiency in JavaScript, ServiceNow scripting, UI policies, and data policies. Experience integrating ServiceNow with other tools and platforms. Solid grasp of ITIL v3 concepts, particularly in operational support and analysis. Excellent problem-solving skills, attention to detail, and ability to work independently. Preferred / Nice to Have Experience with ServiceNow Service Portal development for creating customized user experiences. Knowledge of front-end technologies such as AngularJS, Bootstrap, CSS, and HTML. Experience building widgets and custom portal components in ServiceNow. ServiceNow certifications (e.g., CSA, CAD, CIS) are a strong plus. Prior experience in agile development environments. Opportunity to work on cutting-edge ServiceNow implementations. Collaborative work culture with flexible working hours. Exposure to enterprise ITSM, automation, and cloud platforms. Continuous learning and certification opportunities. Apply now to grow your career as a ServiceNow Developer in a dynamic, fast-paced IT environment in Ahmedabad!

Inside Sales Representative Full-Time | Ahmedabad, India Location: Ahmedabad, Gujarat Employment Type: Full-Time | Work from Office Experience Required: 1 to 3 years Qualification: Any Graduate (IT/Computer Science background preferred) Salary: Based on experience and skills Notice Period: Immediate joiners preferred Job Overview We are hiring a motivated and customer-focused Inside Sales Representative to join our growing sales team in Ahmedabad. This role involves lead generation, value-based selling, and acting as a trusted advisor for clients interested in Microsoft Cloud solutions, including Office 365, SharePoint, Exchange, Windows Server, and virtualization technologies. The ideal candidate will have excellent communication skills, a consultative sales mindset, and a passion for building long-term client relationships. Key Responsibilities Generate qualified leads through cold calling, email campaigns, and proactive outreach to prospective clients. Promote and position Microsoft Cloud solutions such as Office 365, SharePoint, Microsoft Exchange, Windows Server, and virtualization technologies. Engage in value-based selling to identify customer needs and propose tailored solutions. Build and nurture relationships with customers and channel partners to foster long-term growth. Work closely with the sales and technical teams to align on customer requirements and solution strategies. Maintain accurate lead data, activity tracking, and follow-ups in the CRM system. Achieve or exceed monthly lead generation and conversion targets. Stay updated on the latest Microsoft technologies and product updates to effectively engage prospects. Required Skills & Qualifications 1 to 3 years of experience in inside sales, IT sales, or software product sales. Excellent English communication skills both written and verbal are a must. Proven ability to generate and qualify leads through cold calling and outreach. Strong understanding of Microsoft products and cloud technologies is preferred. Goal-oriented with a customer-centric approach to sales. Any graduate can apply; preference will be given to candidates with IT or computer science backgrounds. Opportunity to work with a Microsoft Gold Partner on cutting-edge cloud and IT solutions. Career growth path into business development or account management roles. Supportive and collaborative work culture. Work directly with leading enterprise clients and industry professionals. Apply now to start your sales career in a fast-growing cloud solutions company based in Ahmedabad and make your mark in the IT services industry! Qualification : Any graduate can apply; preference will be given to candidates with IT or computer science backgrounds.

Position Title: Business Development Manager Location: Ahmedabad Experience: 5+ years in Sales, preferably in the IT software or training industry Role Overview We are seeking an experienced and dynamic Business Development Manager to lead client acquisition, sales growth, and strategic partnerships. The ideal candidate will have a strong background in IT solutions sales particularly in ERP, HRMS, or Payroll systems and will be responsible for driving revenue through new and existing customer engagement. Key Responsibilities Identify and pursue new business opportunities through market research, networking, and direct outreach. Build and maintain strong client relationships, from initial contact to closure. Organize and conduct meetings with prospective clients to understand requirements and present tailored software solutions. Manage end-to-end sales cycle including inquiry generation, proposal development, negotiation, and deal closure. Lead and mentor the sales team; provide training, support, and performance feedback. Increase the lifetime value of existing customers while attracting new business. Plan and execute below-the-line (BTL) marketing and lead-generation initiatives. Work with internal stakeholders (Technical, Academic, Accounts, Admin teams) to ensure timely and effective project delivery. Prepare sales projections, revenue forecasts, and business growth reports for the CEO. Consistently meet or exceed monthly and quarterly targets. Requirements and Skills Minimum of 5 years of experience in sales, with at least 2 years in ERP / HRMS / Payroll software solutions. Strong understanding of client-server software solutions and business applications. Proven ability to develop and execute business development strategies. Excellent communication, negotiation, and presentation skills. Self-motivated and target-driven, with the ability to lead teams and work independently. Prior experience in the IT training or software product industry is preferred. Bachelor's degree in Business, Marketing, IT, or a related field. Perks & Benefits Competitive salary. Medical insurance coverage. Paid national holidays, vacation, and personal leave. Leave encashment and gratuity benefits. Employee Referral Program. Regular cultural and engagement activities. Supportive work environment with growth opportunities. Qualification : Bachelor's degree in Business, Marketing, IT, or a related field

Data Scientist Roles and Responsibilities: Data Mining & Extraction: Extract valuable, usable data from various data sources to support business objectives and analytic systems development. Machine Learning & Model Optimization: Utilize machine learning techniques to select relevant features, build, and optimize classifiers for data analysis. Data Preprocessing & Cleansing: Perform preprocessing tasks on both structured and unstructured data to prepare it for in-depth analysis, ensuring its quality and accuracy. Enhancing Data Collection: Improve data collection procedures to capture all necessary information, enabling the development of robust analytic systems. Data Validation & Integrity: Cleanse and validate data to ensure its integrity, making it suitable for analysis and predictive modeling. Pattern Analysis & Solution Development: Analyze large datasets to identify patterns and develop insights, helping to solve complex business problems. Prediction & Algorithm Development: Design and develop predictive systems and machine learning algorithms to deliver actionable insights and support decision-making. Result Presentation: Communicate findings and insights clearly to both technical and non-technical stakeholders, ensuring understanding and adoption. Solution Proposal & Strategy Development: Propose innovative solutions and strategies to tackle business challenges, driving data-driven decisions. Collaboration with Teams: Work closely with Business and IT teams to align data science initiatives with organizational goals and ensure seamless integration with existing systems. Requirements: Educational Background: Bachelor s or Master s degree in Computer Science, Engineering, or a related field. Experience & Leadership: Proven experience leading data architecture projects and teams, with a strong track record of delivering data-driven solutions. Communication & Collaboration Skills: Excellent communication, collaboration, and interpersonal skills, with the ability to effectively convey technical concepts to various audiences. Adaptability: Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities and deadlines effectively. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related field.

Job Title: Business Development Manager Job Description: We are seeking a dynamic and results-oriented Business Development Manager to drive growth and expand strategic partnerships. The ideal candidate will possess strong market analysis, innovative solutions, and a proven track record in sales leadership within the IT services or product industry. Responsibilities: Business Development & Sales: B2B International Sales: Minimum of 7+ years of experience in international business development and sales within the IT service or product industry, with a strong focus on technology solutions. Revenue Growth: Leverage strategic and business development skills to drive revenue growth by identifying new business opportunities and expanding relationships with current clients. Technology Solution Selling: Expertise in selling technology services and solutions to large enterprises and managing the complete sales cycle. Global Market Understanding: Engage with diverse geographies and time zones, including regions like Europe, USA, and Africa, ensuring a tailored approach to market demands and client needs. Leadership & Team Management: Sales Leadership: Lead a team of sales/customer success professionals, managing successful sales processes, ensuring effective sales strategies, and fostering a high-performance team culture. Stakeholder Engagement: Engage with both internal and external stakeholders at various organizational levels to align business development objectives and strategies. Client & Market Analysis: Client Relationship Management: Cultivate and maintain strong, long-term relationships with clients, acting as a trusted advisor to solve business problems and provide IT solutions. Market Trends: Keep abreast of industry trends, competitor offerings, and market dynamics to create innovative sales and marketing strategies. Communication & Reporting: Effective Communication: Utilize excellent English verbal and written communication skills to present and negotiate with clients and stakeholders. Show a deep understanding of cultural nuances across global markets. Reporting & Analytics: Provide detailed reports on business development performance, including sales forecasts, strategy execution, and market penetration analysis. Minimum Qualifications: Education: Any Graduate (Business Management graduate/post-graduate or equivalent qualification from a reputed institution). Experience: 7+ years of relevant B2B international business development and sales experience, particularly within the IT services or product sector. Preferred Qualifications: Skills & Expertise: While specific qualifications are not required, candidates with experience in international sales and a strong background in technology solution selling will be highly preferred. Key Competencies: Strong strategic thinking and business development skills. Demonstrated success in managing international sales cycles, particularly in technology solutions. Results-driven with an emphasis on exceeding targets and business goals. High level of entrepreneurial spirit, innovation, and ownership. Proven ability to lead and engage with teams, stakeholders, and clients at all organizational levels. Qualification : Any Graduate (Business Management graduate/post-graduate or equivalent qualification from a reputed institution).

Job Title: Business Development Executive Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there s a lot more to build and transform. Job Summary: We are looking for an experienced Business Development Executive to join our team and drive growth by identifying and converting new business opportunities. The ideal candidate will have 3+ years of proven experience in outbound sales, IT sales, lead generation, cold calling, and international sales. As a Business Development Executive, you will play a pivotal role in identifying potential clients, establishing connections, and nurturing relationships to meet and exceed sales targets. Key Responsibilities: Outbound Sales: Proactively identify and reach out to prospective clients through cold calls, emails, and other outreach channels. Lead Generation: Develop and execute strategies for identifying and qualifying new business opportunities in international markets. IT Sales: Showcase a strong understanding of IT services and products to address client requirements effectively. Cold Calling: Generate and manage leads through targeted cold-calling efforts, ensuring a high conversion rate. International Sales: Build and maintain relationships with international clients, ensuring a seamless experience across different time zones and cultural backgrounds. Sales Strategy: Develop and execute sales plans to achieve or exceed revenue targets. Client Engagement: Present solutions, conduct negotiations, and finalize contracts while maintaining strong professional relationships with key stakeholders. Market Research: Stay updated on industry trends, competitor activities, and client needs to identify opportunities for business growth. Collaboration: Work closely with the marketing, technical, and operations teams to ensure seamless delivery and satisfaction for clients. Reporting: Track, analyze, and report sales metrics and KPIs to senior management. Key Skills and Qualifications: Education: Bachelor s degree in Business Administration, Marketing, IT, or a related field. Experience: Minimum of 3 years of experience in outbound sales, IT sales, lead generation, and cold calling in an international market. Proven track record of achieving and exceeding sales targets. Skills: Strong understanding of IT services, software solutions, and emerging technologies. Excellent communication, negotiation, and interpersonal skills. Ability to work in a fast-paced environment and handle multiple priorities. Experience in using CRM tools for sales tracking and lead management. Other: Flexibility to work in shifts catering to international markets, if required. Career Growth: Join a fast-growing company with endless opportunities for personal and professional development. Impact: Be a part of a team working on innovative digital products that impact businesses and industries globally. Dynamic Environment: Work in a collaborative and fast-paced environment where creativity and innovation are encouraged. Global Exposure: Gain experience working with international clients and expand your sales expertise on a global scale. If you re a motivated and experienced Business Development Executive with a passion for sales and IT services, we d love to have you as part of our Rapidops team! Qualification : Bachelors degree in Business Administration, Marketing, IT, or a related field.

About Us: Bytes Technolab is a full-range web application development company, established in 2011, with an international presence in the USA, Australia, and India. We have been delivering exceptional craftsmanship in innovative web development, eCommerce solutions, and mobile application development services since our inception. At Bytes, we re committed to providing cutting-edge IT solutions and ensuring the success of our clients across the globe. Roles & Responsibilities: As a Business Development Executive, you will play a pivotal role in generating leads and driving new business for the company. Lead Generation: Research and identify potential clients in the IT services sector, including businesses in need of web development, software solutions, cloud services, and other IT-based solutions. Cold Outreach: Initiate outbound communication via emails, calls, and social media platforms to generate new business leads. Client Relationship Building: Engage with prospects to understand their business needs and offer tailored IT solutions to meet those needs. Collaboration with Sales Team: Work closely with the sales and marketing teams to align outreach strategies and ensure smooth handover of qualified leads. Market Research: Stay updated with market trends, competitor activities, and customer pain points to better position our services and develop a targeted outreach strategy. CRM Management: Maintain and update CRM software (e.g., Salesforce, HubSpot) with accurate client information, outreach activity, and follow-up details. Reporting: Track outreach efforts, client interactions, and sales pipeline to provide regular updates and performance metrics. Skills Required: Experience: 1-3 years of experience in business development, sales, or outreach, preferably in an IT service-based company. Communication: Excellent written and verbal communication skills; the ability to present effectively and build rapport with clients. Sales Acumen: A strong understanding of sales processes, lead qualification, and closing strategies. Technical Knowledge: A basic understanding of IT services and solutions (web development, software services, cloud solutions, etc.). Problem-Solving: Ability to identify customer challenges and offer relevant IT solutions. Tools Proficiency: Experience using CRM tools (such as Salesforce, HubSpot), LinkedIn Sales Navigator, and other sales outreach platforms. Self-Motivated: Ability to work independently, manage multiple tasks, and stay focused on results. What We Offer: Dynamic Work Environment: Work with a collaborative and innovative team. Career Growth: Opportunities for career advancement within the company. Competitive Compensation: Competitive salary and performance-based incentives. Global Exposure: Work with clients from the USA, Australia, and India, and expand your professional network. If you are passionate about IT services and eager to drive business growth through effective outreach, we would love to hear from you!

Responsibilities: Evaluate business processes, anticipate requirements, identify areas for improvement, and develop and implement solutions. Lead ongoing reviews of business processes and develop optimization strategies. Stay up-to-date on the latest process and IT advancements to automate and modernize systems. Conduct meetings and presentations to share ideas and findings. Perform requirements analysis. Document and communicate the results of your efforts. Effectively communicate insights and plans to cross-functional team members and management. Gather critical information from meetings with various stakeholders and produce useful reports. Work closely with clients, developers, and managerial staff. Allocate resources and maintain cost efficiency. Ensure solutions meet business needs and requirements. Perform user acceptance testing. Manage projects, develop project plans, and monitor performance. Update, implement, and maintain procedures. Prioritize initiatives based on business needs and requirements. Serve as a liaison between stakeholders and users. Manage competing resources and priorities. Monitor deliverables and ensure timely completion of projects. Requirements: A minimum of 3 years of experience in business analysis or a related field. Exceptional analytical and conceptual thinking skills. Ability to influence stakeholders and work closely with them to determine acceptable solutions. Advanced technical skills. Excellent documentation skills. Strong analytical and conceptual thinking abilities. Experience in creating detailed reports and delivering presentations. Excellent planning, organizational, and time management skills. Strong written and verbal communication skills. Attention to detail. Experience working in the healthcare industry is an added advantage.

Job Description We are seeking a highly motivated and dynamic Business Development (BD) professional to join our team. The ideal candidate will be responsible for identifying new business opportunities, building and maintaining client relationships, and driving growth for our IT services/products. You will collaborate and create strategies to achieve business goals. Key Responsibilities Lead Generation & Client Acquisition. Convert leads into clients by pitching IT services/products effectively. Analyze market trends and competitors to identify new opportunities. Build and maintain long-term relationships with existing clients. Negotiate terms and close deals to meet or exceed sales targets. Work with cross-functional teams (development, design, operations) to ensure timely delivery of solutions. Regularly track and report on progress, sales metrics, client feedback, and market trends. Skills and Qualifications Strong negotiation and persuasion skills. Proficiency in CRM software and MS Office tools and related. Ability to understand technical concepts and explain them to non-technical audiences. Team Player: Good communication skills and the ability to work well within a team environment. Experience Required 1 year+ of professional experience in Business Development. Educational Qualifications Bachelor s degree in Business Administration, Marketing, IT, or related field. Preferred Skills Networking skills. Expertise in developing business plans. Qualification : Bachelors degree in Business Administration, Marketing, IT, or related field.

About This Role: As a Business Development Manager, you will strategize, implement, and oversee our business development activities. You will be at the forefront of discovering and exploiting new business opportunities and ensuring we stay ahead in a competitive landscape. Key Responsibilities: Craft and execute business development strategies to exceed revenue targets. Analyze market trends, competitor activity, and customer needs to identify new business opportunities. Maintain robust relationships with key stakeholders, including clients, partners, and industry bodies. Manage sales pipelines, lead generation, and sales forecasting effectively. Collaborate with our marketing team to drive marketing and sales initiatives. Provide insightful reports to leadership on business growth progress and market dynamics. Represent the company at industry events to network and stay abreast of the latest trends. Lead deal negotiations and closures, ensuring favorable terms for the company. Mentor and support junior business development staff. Requirements: Bachelor s degree in Business, Marketing, or related fields. Proven B2B/B2C sales and business development experience, ideally within the IT sector. Deep understanding of IT products and services, such as cloud solutions, software development, and infrastructure management. Exceptional communication, negotiation, and interpersonal skills. Strategic thinker with strong analytical skills and the ability to meet tight deadlines. Proven ability to manage budgets and financial forecasts. Opportunity to work in a vibrant and innovation-driven environment. Chance to work with leading technologies and influential industry players. Support for professional development and growth. Application Process: Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience. We appreciate all applications, but only candidates selected for an interview will be contacted. Qualification : Bachelors degree in Business, Marketing, or related fields.

Experience: 2-5 years Working Days: 5 days a week Qualification: B.B.A., M.B.A. Role and Responsibilities: 2-5 years of experience in Strategy, Lead Generation, Consulting and Business Development for the IT Software services industry. Should have experience in handling inbound leads and strong follow-up skills. Generate & identify new sales leads, pitch to prospects about the services we offer. Write proposals for prospective clients and arrange post-sales support. Must be familiar with LinkedIn, Google search, and other sales tools. Well versed in delivering product/solution demos and sales presentations. Maintain meaningful relationships with existing clients to ensure that they are retained. Study client's existing technology/systems and consult them on the most appropriate process to ensure seamless integration of our solution. Provide strategic inputs for the business based on interactions with clients. Maintain daily sales reports and report to the Manager. Manage and execute marketing campaign plans.

Job Description We are seeking a highly motivated and skilled Business Analyst specializing in Presales to join our dynamic team. The ideal candidate will play a crucial role in bridging the gap between our sales, technical teams, and clients. You will be responsible for understanding client requirements, preparing detailed proposals, conducting technical discussions, and ensuring that proposed solutions effectively meet client needs. Required Qualifications Bachelor s degree in IT, Computer Science, Business Administration, or a related field. Minimum 2-4 years of experience as a Business Analyst, preferably in a presales or client-facing role in IT services. Strong understanding of software development lifecycle, mobile/web applications, and technology stacks. Excellent communication, presentation, and interpersonal skills. Proven ability to translate complex client requirements into clear, actionable solutions. Detail-oriented, with strong analytical and problem-solving skills. Familiarity with wireframing tools, documentation tools, and business analysis methodologies. Ability to work independently, manage multiple priorities, and meet tight deadlines. Roles and Responsibilities Engage with prospective clients to gather and understand their business requirements, objectives, and pain points. Conduct thorough analysis of client needs and translate them into clear, detailed business and functional requirements. Collaborate closely with the sales team to create compelling proposals, presentations, and demos that align with client expectations. Facilitate presales activities, including requirement gathering sessions, stakeholder meetings, and solution presentations. Provide technical guidance and solutions during presales discussions, ensuring feasibility and alignment with company capabilities. Collaborate with internal teams (development, design, project management) to prepare accurate project scope, timelines, and cost estimates. Stay updated with industry trends, competitive landscape, and emerging technologies to provide innovative and competitive solutions. Build and maintain strong relationships with key stakeholders and clients, fostering trust and credibility. Qualification : Bachelors degree in IT, Computer Science, Business Administration, or a related field.

Experience Fresher No of Openings 2 Job Summary The Junior Business Development Executive will support the sales and marketing team in new client acquisition and revenue growth strategies. This role requires a keen interest in market dynamics, sales processes, and client engagement. Key Responsibilities Lead Generation: Identify and qualify new business opportunities through cold calling, networking, and social media. Client Outreach: Assist in the development and execution of outreach strategies to attract new clients. Market Research: Conduct research to identify new markets and customer needs. Presentations: Prepare and deliver presentations on software services to potential clients. Sales Support: Support senior business developers in negotiating deals and closing sales. CRM Management: Maintain client and potential client information within the company CRM. Feedback Analysis: Collect feedback from clients and the market to assist in product and service improvement initiatives. Reporting: Assist with the preparation of reports on business development activities. Skills & Qualifications Master s degree in Business, Marketing, IT, or a related field. Up to 2 years of experience in sales, marketing, or business development, preferably in the technology or software sector. Strong communication and interpersonal skills. Proficient in Google Suite and CRM software. Ability to work in a fast-paced and dynamically changing environment. Proactive, self-driven, and able to work independently as well as part of a team. Desired Traits Enthusiasm for technology and software solutions. Innovative thinker with a knack for problem-solving. Strong organizational and time-management skills. Work Environment This position typically operates in an office environment but may involve some travel to client sites or industry conferences. Reporting Structure Reports directly to the Business Development Manager or Sales Director. Qualification : Masters degree in Business, Marketing, IT, or a related field.

Job Title: Freelance Upwork Specialist Job Summary We are looking for a Freelance Upwork Specialist who will be responsible for developing and implementing a comprehensive strategy to leverage the Upwork platform for securing new business opportunities. The ideal candidate will have proven experience in bidding on Upwork and securing projects related to technologies like ReactNative, Laravel, MERN Stack, etc. This role requires strong communication skills, an understanding of Upwork trends and algorithms, and the ability to work during night hours to align with client needs. Key Responsibilities Strategy Development: Develop and implement a detailed strategy to leverage Upwork for securing new business opportunities and maximizing project wins. Client Interaction: Initiate and conduct discussions with potential clients, understanding their requirements and setting up meetings to close deals. Bidding on Upwork: Write compelling proposals and bids for projects on Upwork, ensuring alignment with client needs and industry best practices. Project Acquisition: Successfully acquire projects related to ReactNative, Laravel, MERN Stack, and similar technologies. Stay Updated with Upwork Trends: Regularly monitor and stay updated with Upwork platform trends, algorithms, and best practices to continuously improve bidding strategies and project acquisition. Night Shift Availability: Be available for communication with clients during the night hours from Monday to Thursday (9pm - 1am) and Sunday mornings (8am) to accommodate client time zones and project deadlines. Skills Required Freelancing Expertise: Experience in freelancing on platforms like Upwork and understanding of the bidding process. Business Development: Strong skills in business development and client acquisition. Upwork Knowledge: Proven experience with Upwork, including strategies for winning bids and securing long-term clients. Technology Knowledge: Familiarity with technologies such as ReactNative, Laravel, MERN Stack, and related fields. Communication Skills: Excellent communication skills, both written and verbal, to interact with clients and internal teams effectively. Self-Discipline: Ability to manage time effectively and work independently during night hours. Qualifications Any Graduate (Preferably in IT, Business, or related fields).

Job Title: Business Development Executive Intern Job Summary We are seeking a BDE Intern to support our business development efforts by conducting web research, identifying prospects, and maintaining an updated database. The ideal candidate will have strong web research skills, proficiency in using MS Office (especially Word, Excel, and Outlook), and good communication skills. As a BDE Intern, you will gather key contact information and maintain accurate records to support business growth. Key Responsibilities Web Research: Conduct web research from various platforms based on the company's defined strategy. Identify potential prospects and key contacts relevant to the business. Data Collection & Database Maintenance: Gather missing data from websites and other sources to ensure completeness. Maintain and update the company s database using CRM tools or Google Sheets. Lead Generation: Identify leads and compile information to drive business development. Collaboration & Reporting: Collaborate with other team members to ensure data accuracy and timely updates. Report on lead generation and data research progress. Proficiency in MS Office: Utilize MS Office tools (Word, Excel, Outlook) for research, data entry, and communication. Skills Required Lead Generation: Experience or understanding of identifying potential leads. Data Mining: Proficient in collecting and organizing data from different platforms. Business Development: Ability to support business development efforts through accurate data and insights. MS Office: Proficiency in MS Word, Excel, and Outlook. Communication Skills: Good written and verbal communication skills in English. Qualifications Any Graduate (Preferably in Business, IT, or related fields).

Roles and Responsibilities Lead Generation Strategy: Develop and execute comprehensive lead generation strategies to drive the acquisition of qualified leads for our software services offerings, leveraging a mix of inbound and outbound marketing tactics. Market Research: Conduct market research and analysis to identify target industries, segments, and personas for software services, and develop insights into their pain points, needs, and preferences. Lead Qualification: Qualify inbound leads through effective lead scoring and segmentation, and conduct outreach to prospects to gather additional information, assess their needs, and identify potential opportunities for engagement. Outbound Prospecting: Conduct outbound prospecting activities, including cold emailing, cold calling, and social selling, to engage with target accounts and decision-makers and generate new business opportunities. Lead Nurturing: Implement lead nurturing campaigns and workflows to engage and nurture leads throughout the buyer's journey, providing relevant content and resources to educate, inform, and build trust with prospects. CRM Management: Utilize CRM software (e.g., Zoho) to track lead activity, manage lead data and information, and ensure timely follow-up and engagement with leads to drive conversion and pipeline growth. Performance Tracking: Monitor and analyze key performance metrics, including lead volume, quality, conversion rates, and ROI, and provide regular reports and insights to stakeholders to optimize lead generation efforts and drive results. Job Requirements Bachelor's degree in marketing, Business Administration, or IT field. Minimum of 3 years of experience in lead generation, digital marketing, or related roles, preferably in the software services industry. Strong understanding of digital marketing channels, techniques, and best practices, with hands-on experience in executing successful lead generation campaigns. Excellent communication, writing, and interpersonal skills, with the ability to craft compelling messaging and engage with prospects effectively. Analytical mindset with the ability to interpret data, draw insights, and optimize campaigns to improve performance and drive results. Proficiency in marketing automation tools (e.g., HubSpot, Marketo), CRM software (e.g., Zoho), and other digital marketing platforms and analytics tools. Results-oriented, self-motivated, and able to work independently as well as collaboratively in a fast-paced, dynamic environment. Qualification : Bachelor's degree in marketing, Business Administration, or IT field.

Roles and Responsibilities Data mining or extracting usable data from valuable data sources Using machine learning tools to select features, create and optimize classifiers Carrying out preprocessing of structured and unstructured data Enhancing data collection procedures to include all relevant information for developing analytic systems Processing, cleansing, and validating the integrity of data to be used for analysis Analyzing large amounts of information to find patterns and solutions Developing prediction systems and machine learning algorithms Presenting results in a clear manner Propose solutions and strategies to tackle business challenges Collaborate with Business and IT teams Requirements Bachelor's or Master's degree in Computer Science, Engineering, or related field. Proven track record of success in leading Data architecture projects and teams. Excellent communication, collaboration, and interpersonal skills. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Qualification : Bachelor's or Master's degree in Computer Science, Engineering, or related field.

Position: Incident Manager - US Shift Job Summary: The Incident Manager is responsible for leading the incident management process to ensure timely identification, resolution, and documentation of IT incidents. The role involves coordinating with cross-functional teams, handling major incidents, and driving continuous improvement in IT service delivery. The ideal candidate should have expertise in ITIL processes, IT service management (ITSM) tools, stakeholder communication, and problem-solving skills to maintain high availability and stability of IT services. Key Responsibilities: Incident Management & Response: Lead the incident management process, ensuring rapid response, resolution, and communication. Act as an escalation point for critical IT incidents, ensuring minimal disruption to business operations. Coordinate with IT teams (Infrastructure, Network, Security, Applications, etc.) to diagnose, troubleshoot, and resolve issues. Ensure compliance with SLAs by monitoring incident resolution times and escalating issues as needed. Conduct Root Cause Analysis (RCA) and drive corrective actions to prevent recurrence. Facilitate post-incident reviews (PIRs) and ensure continuous process improvements. Stakeholder Communication & Coordination: Serve as the primary liaison between IT teams, business units, and senior leadership during incidents. Provide timely incident status updates to stakeholders with clear impact assessments. Ensure effective collaboration with third-party vendors and service providers for quick resolution. Develop and maintain incident communication templates for standardization. Process Improvement & Governance: Ensure adherence to ITIL best practices and ITSM frameworks. Identify trends in recurring incidents and work with Problem Management to implement permanent fixes. Maintain and enhance Incident Management Standard Operating Procedures (SOPs). Work closely with Change Management to assess risks and minimize service disruptions. Training & Readiness: Conduct training sessions for IT teams on best practices for incident handling. Organize incident response simulations and tabletop exercises to enhance preparedness. Develop incident management playbooks to standardize response procedures. Required Skills & Qualifications: Technical & ITSM Expertise: Strong understanding of ITIL frameworks (Incident, Problem, and Change Management). Hands-on experience with ITSM tools such as ServiceNow, BMC Remedy, Jira Service Desk, or similar platforms. Knowledge of enterprise IT environments, including networking, cloud services, cybersecurity, and applications. Familiarity with log analysis, event correlation, and monitoring tools (e.g., Splunk, SolarWinds, Nagios). Soft Skills & Competencies: Excellent communication and stakeholder management skills for cross-functional collaboration. Strong analytical, problem-solving, and decision-making abilities under high-pressure situations. Ability to handle multiple high-priority incidents simultaneously. Leadership skills to guide IT teams and improve incident management practices. Education & Certifications: Bachelor s degree in Computer Science, Information Technology, or related field. ITIL Foundation Certification (ITIL v3 or ITIL 4) Mandatory. Preferred: ISO 27001, PMP, COBIT, CISSP, or relevant ITSM/security certifications. If you are an experienced Incident Manager with a strong ITIL background and the ability to manage high-priority incidents in a fast-paced environment, we encourage you to apply and join our dynamic team! Qualification : Bachelors degree in Computer Science, Information Technology, or related field.

Responsibilities: Lead Generation: Generate both B2B and B2C leads within the IT domain. Manage end-to-end customer lifecycle for domestic and international customers. Online Bidding: Actively bid on online platforms like Upwork, Fiverr, Guru, and Freelancer for projects in software development, mobile app development, graphic design, mobile app design, SEO, and lead generation through LinkedIn. Proposal Crafting: Prepare business proposals and contracts to attract new clients and increase revenue. Revenue Generation: Focus on target-based revenue generation, meeting company goals and objectives. Client Engagement: Contact potential clients via email or phone to build rapport and set up meetings. Negotiation: Negotiate attractive prices with clients to secure profitable deals. CRM Management: Utilize CRM tools like Zoho CRM (or other platforms) for tracking leads and managing client relationships. Market Research: Research and identify new market opportunities to expand the business. Requirements: Experience: Proven experience in the IT industry, with a strong focus on business development. Results-Oriented: Must be result-driven, with a clear focus on achieving set targets. Communication Skills: Excellent communication and interpersonal skills to build and maintain strong relationships with clients. Analytical & Problem-Solving: Strong analytical and problem-solving abilities to understand client needs and provide effective solutions. Customer Focus: A customer-focused and result-oriented approach to meet business objectives. Multitasking Ability: Ability to multitask and manage multiple projects simultaneously.