IT Governance Jobs in Bengaluru

Lead Machine Learning Engineer - NLP Location: Bengaluru About Us: Observe.AI Observe.AI is the leading AI agent platform for customer experience. It enables enterprises to deploy AI agents that automate customer interactions, delivering natural conversations for customers with predictable outcomes for the business. Observe.AI combines advanced speech understanding, workflow automation, and enterprise-grade governance to execute end-to-end workflows with AI agents. It also enables teams to guide and augment human agents with AI copilots, and analyze 100% of human and AI interactions for insights, coaching, and quality management. Companies like DoorDash, Affordable Care, Signify Health, and Verida use Observe.AI to transform customer experiences every day by accelerating service speed, increasing operational efficiency, and strengthening customer loyalty across every channel. You will be shaping how AI transforms real-world challenges in the contact center space. As part of our world-class ML team, you ll work on developing cutting-edge LLM-powered solutions & Agentic AI, building end-to-end processing pipelines, and handling production challenges at scale millions of interactions daily. If you are truly an engineer at heart, excited about turning breakthroughs in multi-agent systems, LLMs, NLP, and ML into practical outcomes through applied research, and building scalable production systems, you will feel right at home. You ll also have the opportunity to publish in top conferences, and influence Observe.AI s product and platform strategy. What you ll be doing Design & develop state-of-the-art LLM-powered AI capabilities and Agentic AI/ Multi-agent systems end-to-end, from ideation to production for Observe.AI s product offerings, in a fast-paced startup environment. Work with cutting-edge tools and technologies in Machine Learning, Deep Learning & Natural Language Processing, including LLMs and LLM-powered technologies/ paradigms, including Agentic AI. Build/ maintain highly scalable production systems that power AI capabilities on Observe.AI product/ platform. Optimize ML models and processing pipelines for performance, cost-effectiveness, and scale. Work with a world-class ML team in building exciting stuff, mentor juniors, and influence peers/ stakeholders. Collaborate cross-team with engineers, product managers, customer-facing teams, and customers to understand pain points and business opportunities. Keep up-to-date with the latest ML/ DL/ NLP literature and influence the technological evolution of Observe.AI platform. Contribute to the community through tech blogs and publishing papers in ML/ NLP conferences like EMNLP, ACL, etc. What you ll bring to the role Education: Bachelor s or Master s degree in Computer Science or related disciplines from a top-tier institution with exposure to ML/ DL/ NLP/ NLU. An engineering mindset with the competencies of an applied scientist. 5+ years of industry experience in building large-scale NLP/ NLU systems, with recent experience in building LLM-powered applications and Agentic systems. Strong understanding of the fundamentals of ML and NLP/ NLU, and practical aspects of building ML systems in production. Good understanding of recent advances in building LLM-powered applications, and multi-agent systems at scale. Excellent implementation skills in Python and Machine Learning Frameworks such as Pytorch, Tensorflow, HuggingFace, etc., and deploying/ maintaining scalable machine learning systems in production. Ability to provide thought leadership in one or more technical areas of interest to Observe.AI, and influence product development. Excellent communication, collaboration skills, and presentation skills. Experience with Spoken Language Understanding is a plus. Published papers in top NLP/ NLU conferences or workshops are a plus. Relevant open-source contributions are a plus. Perks & Benefits Medical Insurance: Excellent options and free online doctor consultations. Leave Policies: Yearly privilege and sick leaves as per Karnataka S&E Act, generous holidays (National and Festive) recognition and parental leave policies. Learning & Development fund to support your continuous learning journey and professional development. Fun events to build culture across the organization. Flexible benefit plans for tax exemptions (i.e. Meal card, PF, etc.). Qualification : Bachelors or Masters degree in Computer Science or related disciplines from a top-tier institution with exposure to ML/ DL/ NLP/ NLU

Job Title: General Manager Network Infrastructure & Security Location: Bangalore Department: IT and Systems Employee Type: Permanent Experience Required: 10 20 years Job Summary We are seeking a seasoned and strategic IT Infrastructure and Cybersecurity Leader to oversee and drive the company s enterprise-wide infrastructure and security initiatives. This role is responsible for developing and executing the vision, strategy, and programs to ensure the availability, performance, and security of our IT systems and data. The ideal candidate will work closely with executive leadership to align technology and security efforts with organizational objectives and risk tolerance. Key Responsibilities IT Infrastructure Management Lead the planning, implementation, and management of core IT infrastructure including networks, servers, cloud platforms, storage, and enterprise systems. Ensure high availability, performance, and scalability of IT infrastructure to support business operations. Oversee disaster recovery and business continuity strategies to mitigate operational risk. Manage vendor relationships, contracts, and Service Level Agreements (SLAs). Monitor system performance and continuously implement efficiency improvements and optimizations. Cybersecurity Leadership Establish, implement, and maintain cybersecurity policies, procedures, and standards across the organization. Conduct regular risk assessments, vulnerability scans, and implement corrective actions. Oversee security tools and solutions, including firewalls, antivirus, endpoint protection, SIEM, and intrusion detection systems. Lead incident response efforts, forensic investigations, and post-event reviews. Ensure compliance with relevant cybersecurity and data privacy regulations (e.g., ISO 27001, GDPR). Leadership & Cross-functional Collaboration Lead, mentor, and manage a team of IT infrastructure and security professionals. Collaborate with stakeholders across departments to align IT and cybersecurity strategies with business goals. Provide executive-level reporting on infrastructure performance, risk posture, incident management, and compliance metrics. Drive a culture of cybersecurity awareness and operational excellence throughout the organization. Qualifications & Experience Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Master s degree preferred. Certifications (Preferred): CISSP, CISM, CISA, or equivalent professional certifications. Experience: 18+ years of progressive experience in IT infrastructure, cybersecurity, and risk management. Deep knowledge of security frameworks such as ISO/IEC 27001 and regulatory standards like GDPR. Proven experience in formulating and implementing enterprise-wide security policies and managing dynamic IT environments. Key Skills: Strategic planning & execution Project & vendor management Security architecture and governance Cross-functional collaboration & stakeholder communication Managing Security Operations Centers (SOC) Preferred Skills & Competencies Strong analytical and problem-solving skills to align business needs with technology solutions. Experience in documenting and executing security architecture and strategic plans. In-depth knowledge of IT networks, infrastructure systems, and cloud environments. Ability to communicate technical concepts to both technical and non-technical audiences, including C-level stakeholders. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Position: Senior Development and Demo Applications Administrator Location: Bangalore, India Shift: 2 PM 11 PM IST (EMEA/US business hours) About Workato Workato is a global leader in enterprise orchestration, helping over 400,000 customers streamline operations by connecting data, processes, applications, and experiences using its AI-powered automation platform. Workato is widely recognized by Forbes, Deloitte, Quartz, and Business Insider as a top startup to bet your career on. Work at the forefront of AI-driven automation in a high-impact, fast-growing environment. Thrive in a flexible, collaborative, innovation-first culture. Enjoy world-class perks while contributing to meaningful work that empowers businesses worldwide. Your Role As a Senior IC overseeing 150+ demo applications, you ll be pivotal in supporting Workato s technical teams including Product, Presales, Postsales, and Customer Support. You ll manage the lifecycle of demo apps, ensure operational excellence, and optimize for scale through automation, governance, and budgeting. Key Responsibilities Governance & Admin Manage lifecycle and governance of 150+ demo applications. Set policies for usage, compliance, and security. Administer user access, permissions, licenses, and complex configurations. Support & Enablement Act as go-to expert for all demo app support, requests, and issues. Train users and build documentation to scale adoption and reduce friction. Collaborate with technical teams to ensure integrations run smoothly. Budgeting & Procurement Define and manage budgets for demo tools and services. Own vendor engagement and procurement with support from sourcing teams. Monitor license renewals and negotiate terms proactively. Setup & Automation Set up new instances aligned with business goals. Implement automation for repetitive admin tasks (e.g., user provisioning, license allocation, workspace setup). Contribute to greater efficiency and systematization of demo environments. What You Bring Technical Skills & Experience 5+ years in application administration or IT governance. Hands-on experience in complex app configurations, user/permission/license management. Strong budgeting, procurement, and vendor management experience. Familiar with IDPs (Okta), SSO, MFA, OAuth2.0, OpenID Connect, SAML. Exposure to orchestration, BPM, or automation platforms a big plus. Excellent documentation, troubleshooting, and process improvement skills. Soft Skills Organized, proactive, and detail-oriented. Excellent communicator and team collaborator. Tech-savvy with a customer-first mindset. Strong analytical and problem-solving capabilities.

Job Title: Technology Management Location: Bengaluru Role Overview This role is focused on designing and building efficient IT processes and practices that empower all members of the organization to maximize productivity and achieve their goals. The emphasis is on pragmatic, user-friendly solutions that leverage IT infrastructure in a secure, sustainable, and seamless manner. Process implementation is driven by utility and convenience, not bureaucracy. Requirements in Practice Expertise in Microsoft Ecosystem: Deep knowledge of Microsoft Operating Systems and related product offerings. Designing and managing continuous workflows and connected experiences using Microsoft Apps, including Office 365 administration, Teams, OneDrive, and PC applications across organizational teams. Cloud & Collaboration Platform Management: Skilled in Azure and SharePoint policy design and governance for app and file sharing across users and organizations, to ensure streamlined, secure access to information. Hardware & Infrastructure: Comprehensive understanding of computer hardware components and peripherals. Ability to research and recommend optimal hardware configurations (laptops, PCs, workstations, servers, printers, conferencing systems, networks, etc.). Expertise in assessing product/service suitability based on support, cost, maintenance, upgradeability, and ecosystem richness. Vendor & Ecosystem Management: Proven ability to identify, negotiate, and maintain relationships with vendors across hardware, software, and services. A well-established vendor network is a strong advantage. Hands-On Setup & Troubleshooting: Proficient in hardware assembly, networking setup, and local server installations. Strong troubleshooting skills across hardware, connectivity, OS, and applications. IT Infrastructure & Security: Experience setting up Azure DevOps infrastructure and managing Active Directory user accounts and policies. Solid skills in network administration, asset management, network security (including Intune). Expertise in enabling remote workflows and remote desktop connectivity, including managing inter-office infrastructure across global locations (US, Europe). Must Have Understanding Of Computer hardware and workstation architectures. Office productivity tools and workflow automation. Network database, security device configuration, and user account policy management.

Job Title: IT Manager Location: Bangalore, India Experience: 12-15 Years Employment Type: Full-Time Role Overview: We are seeking a seasoned IT Manager with strong technical expertise and proven experience in managing IT infrastructure projects. The ideal candidate will lead data center migrations, cloud initiatives, networking, and enterprise infrastructure, ensuring robust, secure, and scalable IT operations. Key Responsibilities: Manage end-to-end IT infrastructure projects including data center migrations, cloud deployments (AWS, Azure, GCP), and networking upgrades. Oversee enterprise infrastructure ensuring high availability, security, and disaster recovery readiness. Lead cross-functional teams while coordinating multiple projects in fast-paced environments. Manage project budgets and implement cost control measures for large-scale infrastructure programs. Implement and adhere to best practices guided by ITIL, PMI, or PRINCE2 frameworks. Collaborate with cybersecurity teams to enforce security policies and controls. Utilize project management tools such as Jira, MS Project, and ServiceNow for effective tracking and reporting. Provide leadership and mentorship to technical teams, driving continuous improvement and operational excellence. Required Skills & Qualifications: 12-15 years of experience in IT infrastructure project management. Strong technical background in cloud platforms (AWS, Azure, GCP), data centers, networking, and enterprise systems. Solid knowledge of ITIL, PMI, or PRINCE2 frameworks. Proven experience in budget management and cost optimization. Deep understanding of cybersecurity principles, disaster recovery, and infrastructure resilience. Excellent communication, leadership, and stakeholder management skills. Hands-on experience with project tracking and service management tools like Jira, MS Project, ServiceNow, or equivalents. Preferred Qualifications: Certifications: PMP, ITIL, PRINCE2, AWS/Azure Cloud certifications (highly desirable). Experience with DevOps practices, automation, and Infrastructure as Code (IaC). Knowledge of hybrid cloud strategies and emerging infrastructure technologies.

Lead Sales Data Operations Location: Bangalore, India (On-site) About Rubrik Rubrik is the fastest-growing enterprise startup in Silicon Valley, revolutionizing cloud data management. Following our IPO in April 2024, we reached $1B ARR with 38% YoY growth as of Q3 2025. Leveraging AI and cutting-edge technology, we solve complex challenges to drive innovation and efficiency across sales and beyond. About the Role Rubrik is seeking a proactive and detail-oriented Sales Data Operations Lead to oversee and elevate data management practices within our Bangalore office. This leadership role will involve managing a team of Data Operations Analysts, driving data governance initiatives, and exploring AI-powered solutions to enhance data quality and operational efficiency. If you thrive in a fast-paced environment and are passionate about maintaining clean, accurate sales data, this role offers a unique opportunity to impact the future of data-driven sales operations. Key Responsibilities Leadership & Team Management Lead, mentor, and support a team of 2-3 Data Operations Analysts. Foster a high-performing, collaborative team environment. Delegate tasks effectively and provide performance feedback to meet goals. Data Quality & Maintenance Oversee CRM data entry and ensure accuracy and timeliness of account records. Utilize enrichment tools like D&B Hoovers and ZoomInfo for data validation. Regularly clean duplicate records, merge accounts, and update outdated information. Manage data change request queues while adhering to SLAs. Conduct audits to detect and resolve data inconsistencies. Cross-Functional Collaboration Work closely with Marketing, Customer Support, and IT teams to align on data governance policies. Lead monthly Data Operations status meetings with key stakeholders. Actively gather and incorporate feedback to improve data processes. Data Governance & Continuous Improvement Analyze root causes of data quality issues and implement corrective measures. Innovate and implement solutions for improved data management. Reporting & Documentation Maintain records of data maintenance activities and audit results. Prepare regular reports on data quality and operational metrics for senior leadership. Document processes clearly to support audits and team training. Required Qualifications 5+ years experience with Salesforce Sales Cloud and sales data operations. Minimum 3 years managing small teams (2-5 analysts). Strong expertise in data governance and quality tools such as ZoomInfo and D&B Hoovers. Detail-oriented with exceptional organizational and time management skills. Experience with CRMFusion DemandTools is a plus. Excellent collaboration, analytical, and problem-solving skills. Strong written and verbal communication skills in English. Proactive, innovative approach to process improvement. Bachelor s degree or equivalent experience. Reporting This role reports to the Director of Sales Process & Systems based at Rubrik s US headquarters. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. Through Zero Trust Data Security , we enable organizations to build resilience against cyberattacks, insider threats, and operational disruptions. Powered by machine learning, Rubrik Security Cloud protects data across enterprise, cloud, and SaaS applications ensuring data integrity, availability, and rapid recovery in any scenario.

Senior AI Program Manager Location: Bangalore, India (Rubrik Office) Team: IT AI (Artificial Intelligence) About the Team Rubrik s IT AI team is leading AI-driven transformation across the organization, leveraging data, automation, and cutting-edge tech to support the company's mission of securing the world s data. This team partners across departments to deliver impactful, scalable AI solutions. Role Overview As a Senior AI Program Manager, you will lead the strategic planning, execution, and governance of AI initiatives across Rubrik s global IT operations. You ll collaborate with cross-functional business units and technical teams to deliver innovative, high-value AI solutions that align with Rubrik's business goals. Key Responsibilities Develop & manage a comprehensive AI program roadmap aligned with business goals. Collaborate with stakeholders across functions (Sales, HR, Finance, Legal, Support, etc.) to gather and prioritize AI solution requirements. Quantify ROI of AI initiatives and drive value-based prioritization. Oversee end-to-end AI project lifecycle: ideation, feasibility, development, deployment, adoption, and success measurement. Partner with technical teams: full-stack developers, data engineers, prompt engineers, cloud architects. Ensure compliance with data privacy, cybersecurity, and ethical AI standards. Champion AI adoption, innovation, and best practices across the organization. Maintain clear communication, manage risks, and provide consistent updates to leadership and stakeholders. What You ll Bring 5 8 years of experience in program management (IT/Tech Consulting/Engineering), with 2+ years leading AI-focused initiatives. Familiarity with Large Language Models (LLMs) and related technologies. Experience working alongside technical teams (developers, data engineers, cloud experts). Strong grasp of AI solution delivery using full-stack and cloud-based technologies. Skilled in business case development, ROI analysis, and roadmap execution. Excellent stakeholder communication, cross-functional leadership, and Agile project management skills (Jira, Confluence). Exceptional organizational and problem-solving abilities; comfortable in fast-paced, ambiguous environments. Preferred Qualifications Bachelor s degree in CS, Engineering, IT, or related field. Experience managing AI programs in large tech companies or consulting firms. Awareness of AI regulations and frameworks (e.g., GDPR, NIST, EU AI Act, CCPA). Rubrik (NYSE: RBRK) secures data across cloud, SaaS, and enterprise environments using its Zero Trust Data Security platform. Powered by machine learning, Rubrik helps organizations ensure data integrity, availability, and resilience against modern cyber threats and disruptions. Qualification : BS in Computer Science, Engineering, Information Technology, or a related technical field.

Senior Information Security Analyst Data Governance Location: Bangalore, India About the Team The Information Security (InfoSec) team at Rubrik strengthens company-wide security through initiatives, tools, and processes that protect data and systems. They also oversee security monitoring, incident response, and educate employees on best practices to secure Rubrik s information assets. Role Overview This role focuses on data governance and security review throughout the Software Development Lifecycle (SDLC) to ensure sensitive data is properly protected. You will collaborate cross-functionally with Legal, Engineering, Product, and IT teams, while also supporting the Security Operations Center (SOC) with expert guidance on data governance during incident response. Key Responsibilities Perform data governance and security reviews during SDLC for new products and features. Manage and document metadata, including data lineage, ownership, and definitions. Conduct audits and assessments to ensure compliance with data governance standards. Maintain strong relationships and communication with internal stakeholders to facilitate governance adherence. Act as a subject matter expert for SOC, supporting incident response from a data security perspective. Support training and awareness programs on data governance policies and best practices. Develop and maintain governance documentation, policies, and procedures. Identify and escalate data governance risks with actionable recommendations. Experience & Qualifications Required: Bachelor s or Master s degree in Information Security, Data Analytics, or related field. 3 5 years in information security, data security, or data governance roles. Strong understanding of data security principles and frameworks (e.g., NIST). Excellent communication, presentation, and documentation skills. Project management skills to lead governance projects. Ability to adapt quickly and maintain professionalism in dynamic environments. Preferred: Certifications: CISSP, CISM, CDPSE, Security+ (or similar). Experience with data governance tools and metadata management. Knowledge of data privacy regulations: GDPR, CCPA, HIPAA. Experience supporting or collaborating with SOC/incident response teams. Strong analytical and problem-solving skills, especially with complex data. Familiarity with cloud-based data security solutions. Rubrik leads in Zero Trust Data Security , providing cutting-edge data protection across enterprise, cloud, and SaaS environments. This role offers an impactful chance to enhance data governance and security in a mission-critical, rapidly evolving tech company. Qualification : Bachelors or Masters degree in Information Security, Data Analytics, or related field.

Audit Analyst II - IT Audit & Compliance Location: Bangalore, Karnataka Full Time Experience: 3-4 Years Work Environment: Work from Office (Occasional travel required) About the Team & Role: We are seeking a motivated and detail-oriented IT Audit Analyst to join our Audit & Compliance team. This role involves planning, executing, and reporting on IT audits across various domains, including IT infrastructure, cloud environments, SaaS applications, and compliance frameworks like ISO 27001, ISO 27701, and PCI DSS. The successful candidate will evaluate IT controls, identify risks, and recommend practical solutions to improve the organization's IT governance, risk management, and control environment. You will work independently on moderately complex audits and assist senior auditors on larger engagements. Key Responsibilities: Audit Planning & Execution: Assist in the development of risk-based IT audit plans. Plan and execute audits covering infrastructure, cloud services (AWS), and SaaS applications. Develop audit programs and testing procedures to evaluate IT controls. Compliance & Framework Audits: Conduct audits against IT security and privacy frameworks, including ISO 27001 (Information Security), ISO 27701 (Privacy Information), and PCI DSS (Payment Card Industry Data Security Standard). Risk Assessment & Analysis: Identify IT risks and control weaknesses during audits. Analyze findings and assess potential business impacts. Evaluate risk mitigation strategies. Reporting & Communication: Document audit work, prepare draft reports with findings and recommendations, and communicate results to management and stakeholders. Collaboration & Improvement: Collaborate with IT teams, business units, and external auditors. Stay up-to-date with emerging technologies, IT security threats, and audit methodologies. Contribute to continuous improvement efforts for the audit function. Qualities We re Looking For: Education & Experience: Education: Bachelor s degree in Information Systems, Computer Science, Cybersecurity, Business Administration, or related field. Experience: 3-4 years of progressive experience in IT Audit, Information Security, IT Risk Management, or a related field. Technical Skills: Strong understanding of IT infrastructure components (networks, operating systems, databases, servers, virtualization). Solid knowledge of cloud computing, specifically auditing cloud environments (AWS focus). Experience auditing SaaS solutions and assessing third-party/vendor risk management. Knowledge of IT general controls (ITGCs) and application controls. Framework & Standard Knowledge: Demonstrated experience with ISO 27001, ISO 27701, and PCI DSS standards. Familiarity with other frameworks such as NIST Cybersecurity, COBIT, and SOX ITGCs is a plus. Audit Skills: Proficiency in IT audit methodologies, risk assessment techniques, and control testing procedures. Strong analytical, problem-solving, and critical-thinking skills. Excellent written and verbal communication skills, with the ability to articulate technical issues to both technical and non-technical audiences. Attention to detail and ability to manage multiple tasks and deadlines. Proficiency with Microsoft Office Suite. Certifications & Tools: Professional certifications such as CISA, CISSP, CISM, CRISC, AWS Certified Security Specialty or similar are highly desirable. Experience with GRC (Governance, Risk, Compliance) tools. Experience with data analysis tools like ACL, IDEA, or Excel PowerQuery/Pivot. Joining our team means becoming part of a dedicated, high-performing group focused on IT governance, risk management, and compliance. As an IT Audit Analyst, you'll have the opportunity to work on exciting, challenging audits, develop your skills, and contribute to continuous improvement initiatives. We offer a collaborative and innovative environment where you can grow professionally while making an impact on the organization s success. Equal Employment Opportunity: We are an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Qualification : Bachelors degree in Information Systems, Computer Science, Cybersecurity, Business Administration, or related field.

IT Workforce Enablement Lead Location: Bengaluru, India Company: Chevron Experience: 7-10 Years Position Overview The IT Workforce Enablement Lead will lead a team delivering essential IT services such as Service Desk, desktop support, printers, and A/V systems to support business operations. This role ensures high service quality, team development, and collaboration with internal and external stakeholders. Key Responsibilities Lead and manage day-to-day IT service operations (Service Desk, A/V, desktop support, printers). Plan and manage IT service changes to align with business requirements. Act as escalation point for operational incidents and service issues. Collaborate with GCC stakeholders and managed service partners. Support events, virtual town halls, and after-hours program coordination. Manage the purchasing and technical inventory, ensuring compliance with security specifications. Provide leadership and technical guidance to the team, assigning tasks and setting goals. Maintain customer satisfaction by designing and implementing feedback surveys and resolving issues. Key Skills & Qualifications Bachelor's degree in Computer Science, Management Information Systems, or a related field. 7-10 years of IT service support experience in an enterprise environment (+500 users). At least 2 years in a leadership role within IT service delivery. Experience supporting MS Windows, Azure, and enterprise IT services (desktop, printers, A/V systems). Preferred Qualifications Certifications: CISSP, Azure Fundamentals (AZ-900). Experience with GCC or large company IT infrastructure setups. Benefits Competitive salary and benefits package Health, dental, and vision insurance Retirement savings plan Paid time off, including vacation and sick leave Work-life balance with flexible hours Apply Now If you're ready to lead and enhance Chevron's IT workforce enablement services, apply today to join our team! Equal Opportunity Statement Chevron is an equal opportunity employer, committed to diversity and inclusion in the workplace. Qualification : Bachelor's degree in Computer Science, Management Information Systems, or a related field.

End to End Solution Architect Location: Bangalore Role: End to End Solution Architect Experience: 15 - 25 years Number of Positions: 2 Qualifications: Job Description: Minimum of 15 years experience as an enterprise/solution architect in the telecom domain. Should have worked in telecom OSS systems. Knowledge about Enterprise products (B2B space) is needed e.g., managed broadband, managed security, etc. Telecom/Cable background is a must. Must be fluent in German. Must have experience in a multi-vendor environment. Manage Architecture deliverables; ensure understanding of Solution across all Epics and Tracks. Create and maintain end-to-end architecture artifacts including but not limited to, interface design documents, process design documents, sequence diagrams, data flow diagrams, and data models across the B/OSS ecosystem. Create and maintain the solution architecture roadmap across all Epics and produce architecture blueprints for each release iteration. Review business requirements and collaborate with development teams to identify system impacts and estimates. Conduct and represent in Joint Application Design (JAD) sessions as necessary during the design and integration phases. Follow through architecture issues and integration challenges that arise throughout the software development life cycle and provide resolution. Collaborate and drive alignment with key business stakeholders, solution development, and testing teams on architecture approach and direction. Co-ordinate with PM s, infrastructure/operations team, testing teams, and release/change control teams as needed. Defining software enterprise architecture. Demonstrating the ability to create systems architecture and solution design given a brief product requirement. Designing new features to meet new business requirements. Must have knowledge of Middleware-oriented management, Enterprise Service Bus (ESB), Enterprise Architecture tools (Visio, IBM Rational Software Architect, etc.), and Service Oriented Architecture (SOA). Workflow and business process management. System integration lifecycle for an OSS implementation. Expertise on leading COTS platforms. Office core field service management. Familiarity with Agile software development processes knowledge of the scaled agile framework is preferred. Ability to work in a multi-vendor environment.

Job Title: Group Technical Manager SAP Location: Bangalore Qualification: B-Tech Experience: 0 2.5 Years No. of Positions: 1 Job Summary We are looking for a Group Technical Manager with expertise in SAP to contribute to the design, evaluation, and testing of graphical interfaces and application screens. The ideal candidate will have a keen eye for visual appeal and user experience while ensuring alignment with functional requirements. Key Responsibilities UI/UX & Screen Design: Design and propose application screens with a focus on usability. Evaluate graphical interfaces and the look & feel of applications. Requirement Gathering & Testing: Gather and analyze functional requirements for products/applications. Participate in User Acceptance Testing (UAT) to assess UI/UX aspects. Required Skills & Experience Core Skills: Knowledge of SAP. Strong understanding of UI/UX principles. Ability to assess visual appeal and user experience. Additional Requirements: B-Tech degree in a relevant field. 0 2.5 years of experience in a related role. Strong attention to detail and ability to work collaboratively. Apply Now and be a part of a dynamic team shaping intuitive user experiences!

Job Title: Senior Technical Lead Software Engineering General Summary: Qualcomm Technologies Inc., a global leader in Snapdragon SoCs, is the largest provider of chipset solutions for Microsoft Windows on Snapdragon products. As part of our commitment to developing next-generation solutions, we seek a highly skilled Senior Technical Lead Software Engineering to drive innovation and excellence in our compute platform solutions. The ideal candidate is a self-motivated leader with excellent verbal and written communication skills and a proven ability to collaborate with engineers, partners, and customers across geographies. This role requires experience working with senior management in a corporate environment and the ability to take a hands-on technical leadership approach, diving into technical details and problem-solving as needed. Key Responsibilities: Software Development & Validation: Lead driver development and validation for compute platforms consisting of ARM cores, GPUs, and DSPs. Perform smoke testing, test scenario development, and issue troubleshooting to ensure product reliability and quality. Provide technical guidance and mentorship to software engineering teams. Collaboration & Stakeholder Engagement: Interface with cross-functional development and test teams, ensuring effective communication and seamless execution. Collaborate with OEMs for feature updates, over-the-air (OTA) updates, and test plan development. Drive large-scale software validation efforts across Windows, Linux, Android, and Integrity platforms. Data Analysis & Performance Optimization: Utilize big data tools and platforms to manage and analyze large datasets for software performance improvement. Optimize and validate multimedia drivers across audio, video, camera, display, and graphics components. Technical Expertise & Innovation: Demonstrate strong familiarity with ARM architecture and a solid understanding of CPU, GPU, and NPU architectures. Develop and optimize software using C, C++, Python, and other programming languages. Leverage tools like Power BI for data-driven decision-making. Minimum Qualifications: Bachelor s degree in Engineering, Information Systems, Computer Science, or a related field with 18+ years of Software Engineering experience. OR Master s degree with 15+ years of experience. OR PhD with 12+ years of experience. 2+ years of experience with programming languages such as C, C++, Java, Python, etc. Preferred Qualifications: 9-12 years of experience in driver development, validation, and compute platform software engineering. Proven experience in leading large teams responsible for software validation and development. Hands-on experience with multimedia/embedded applications and driver validation on Windows, Linux, Android, or Integrity platforms. Experience managing and analyzing large datasets using big data tools and platforms. Familiarity with ARM architectures, CPU/GPU/NPU architecture. Strong analytical, debugging, and troubleshooting skills for large-scale software systems. Be part of a pioneering team that develops cutting-edge solutions for Windows on Snapdragon. Work in a collaborative and innovation-driven environment with top industry professionals. Enjoy competitive compensation, career growth opportunities, and access to cutting-edge technologies.

About MongoDB MongoDB empowers innovators to create, transform, and revolutionize industries by harnessing the power of software and data. We enable organizations of all sizes to build, scale, and manage modern applications by modernizing legacy systems, fostering innovation, and integrating AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database available in over 115 regions across AWS, Google Cloud, and Microsoft Azure. With Atlas, customers can build anywhere on the edge, on-premises, or across multiple cloud providers. With a global presence and over 175,000 developers joining MongoDB monthly, industry leaders such as Samsung and Toyota rely on us to develop next-generation, AI-driven applications. Role Overview We are seeking passionate and skilled technologists to join our Pre-Sales organization, ensuring that our growth is strategically aligned with our platform s capabilities and our customers needs. As a Pre-Sales Solution Architect, you will guide customers in designing and implementing reliable, scalable systems using MongoDB s data platform. Our team consists of experienced software architects, entrepreneurs, and developers who take direct responsibility for customer success from software design to deployment and operations. You will collaborate closely with our sales team, playing a key role in securing deals and driving business growth. As a trusted advisor, you will work with a diverse range of clients, from startups to large enterprise IT organizations. If you d like to learn more about the role, explore the experiences of Veronica Tudor, Matt Kalan, and Winston Vargo on our Life at MongoDB blog. This role is based in our Bengaluru office as part of our hybrid working model. Ideal Candidate Profile Required Qualifications: 10+ years of professional experience, including a strong background in software development. 3+ years of pre-sales experience with enterprise software solutions. Proficiency in at least two modern scripting or programming languages (e.g., Python, Node.js, SQL, C/C++, Java, C#). Hands-on experience with scalable and highly available distributed systems. Willingness to travel within the region, including international travel as needed. Preferred Qualifications: Experience selling databases or deploying applications with major cloud providers (AWS, Google Cloud, Azure). Familiarity with database programming and data modeling best practices. Key Responsibilities Design systems, applications, and infrastructure to support large-scale software development projects using MongoDB. Provide technical guidance on architectures, patterns, and best practices for leveraging MongoDB effectively. Support the sales team with technical discovery, demonstrations, proof of value, presentations, system sizing, and documentation of technical decision criteria. Translate technical concepts into business value for stakeholders, including executives and decision-makers. Act as a liaison between customers and MongoDB s Product Management team, providing field insights and feedback. Represent MongoDB at industry events, trade shows, and account-based marketing initiatives to drive demand. Mentor and support other pre-sales team members, sharing knowledge and best practices. Demonstrate situational awareness and adaptability in dynamic team environments. Learning & Development Opportunities Gain in-depth knowledge of MongoDB s rapidly evolving product suite, including: Core Database Server Atlas (fully managed cloud database service) Atlas Data Lake, Atlas Full-Text Search, Realm (Mobile Database), Charts Developer Tools & Connectors (Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark) Expand expertise in complementary technologies such as Apache Kafka and Kubernetes. Learn and apply modern architecture methodologies, including microservices, event-driven architectures, DevOps, and cloud security. Develop and refine sales techniques, including presentations, demonstrations, whiteboarding, discovery, and objection handling. Gain exposure to a diverse range of industries and real-world use cases. Culture & Benefits At MongoDB, we prioritize the personal and professional growth of our employees by fostering a supportive and enriching work environment. From employee affinity groups and fertility assistance to a generous parental leave policy, we are committed to the well-being of our team members at every stage of their journey. Learn more about life at MongoDB and join us in making a meaningful impact on the world. MongoDB is an equal-opportunity employer committed to diversity and inclusion. We provide accommodations for individuals with disabilities throughout the application and interview process. If you require accommodations, please inform your recruiter.

We are looking for a proactive Technology Enthusiast to join us as IT Service Manager for Bangalore. You will control the entire lifecycle of our mobile estate from device procurement through retirement and optimize costs and usage with global Enterprise Mobility Management (EMM). A passion for technology, excellent analytical skills, and the ability to thrive in a cross-cultural environment are key attributes we seek. If you are curious, driven, and eager to explore new possibilities, we'd love to talk to you about this exciting opportunity. About You experience, education, skills, and accomplishments Collaborate with cross-functional teams and 3rd party to address service issues, fostering effective communication and coordination to achieve resolution. Bachelor s degree in Computer Science, Engineering, Mathematics, etc or equivalent experience. Minimum 5 years of experience in Troubleshoot and resolve complex hardware, software, and network-related problems Oversee enterprise mobility suite from cost optimization to device lifecycle management with managed mobility service experience It would be great if you also had . . . Experience in building, managing, and maintaining a knowledge base containing policies, procedures, documentation, and knowledge base articles This role involves working closely with various departments (IT, T&E, Finance and 3rd Party Supplier) to optimize mobile device usage, manage mobile expenses, and ensure compliance with company policies. Proficiency in personal computer operating systems, security and office automation software, including Microsoft Windows 10, Teams, Outlook, Word, Excel, PowerPoint, LucidChart, Microsoft SCCM, and Microsoft Office 365. Provide support and solutions include request fulfilment, incident resolution, IT services and implementation, knowledge management and unified endpoint management. Accelerate employee onboarding and productivity through seamless mobile carrier management, adding service to an existing device, order new device. Support our UEM deployment with mobility management to provide policy and compliance management, and endpoint security to protect against threats and data breaches. Gain visibility to our enterprise mobility expenses, data and usage. Discover cross-category trends and configure custom reporting dashboards to efficiently manage and validate contracts, inventory, invoices, processing and payments to reduce costs and optimize resources. Elevate enterprise mobility suite through granular mobile expense management insights and configurable analytics dashboards. Accurately allocate mobile costs at a global scale and enable strategic decision-making to optimize our mobile estate. Track and report on resolution and performance metrics related to mobile device management and support Efficiently plan budgets and align our mobile estate with our organization's financial goals to optimize our enterprise mobility suite. Monitor and analyze team performance metrics related to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), identifying areas for improvement and implementing strategies to optimize service delivery. About the Team Global IT Workplace Services function with team members based across multiple geographies in across the Globe. The team comprises 50 Members and reports to the Director of Global IT Workplace Services. Hours of Work Fulltime 45 h/week Hybrid working model At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Qualification : Bachelors degree in Computer Science, Engineering, Mathematics, etc or equivalent experience.

We are looking for a Senior Technology Operations Analyst to join our L1 Prod Support in Bangalore. We are looking for someone who has experience in 24/7 customer support model. You should have knowledge on Java / Tomcat based Application structures since we are supporting for the Application issues reported by customers. We would love to speak with you if you have skills in Linux, AWS, SQL, Monitoring tools & DevOps (Jenkins) tools. About you - Skills & Experience Computer Science related bachelor s degree or equivalent experience. Minimum 5 years of equivalent experience, including a familiarity with Linux systems fundamentals, AWS Services, networking, and database technologies. Strong experience on Ticket & Monitoring tools on ServiceNow, Salesforce, PagerDuty, Datadog. Strong experience in Linux knowledge in SQL and Data management process. experience in AWS platform (Services EC2, ELB, ASG, VPC, Route53,) Must have a good understanding of distributed computing and solid understanding of networking and UNIX system concepts Strong customer service mindset. What would you be doing in the role Actively monitor the stability and performance of Java / Tomcat based Applications in AWS data centers, Run the Application support desk for a 24x7 distributed enterprise environment. Ensure standards and SLAs are met, including response time, follow up, ticket updates, and resolution Escalate events as required by the documented procedures with the proper level of urgency and follow-through. Responsibility for the external / internal customers reported issues through the salesforce. Performing scheduled jobs (Daily / weekly / monthly) for CompuMark Product. Interface with L2 DevOps and Dev teams to coordinate next actions. Perform standard systems and website troubleshooting - diagnose troubles detected by our systems and work quickly to resolve issues Apply applications specific updates and fixes. Work closely with an existing team of skilled operation engineers. It would be great if you have ITIL V3/V4 Foundation Certification, Public and Private Cloud Certifications. Knowledge in SQL and Data management process Experience creating and maintaining documentation in Confluence and other relevant tools (PowerBi, PPT). Basic knowledge of NOC/SOC About the Team L1 extent 12 members, 24/7/365 Coverage and first-level support for BIS and Customer Facing / Flagship Application Products. Provide Application Monitoring, Incident Identification, Validation, Remediation and/or Escalation for over 190 Plus Applications. Executing the scheduler jobs through Mainframe and Airflow for the CompuMark and Cortellis Applications. Hours of Work Fulltime 45 hrs/week 24/7 rotational shift At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Qualification : Computer Science related bachelors degree or equivalent experience.

Description Role Description The Engineering Manager demonstrates deep business, industry, and product knowledge to ensure the success of our customers by effectively managing a team of Engineers and Architects. In this role, the Engineering Manager will specialize in one or more lines of business, a specific cloud or industry to speak the customer language and ensure customer value realization. They are aligned by cloud strategy, building and encouraging positive relationships to help customers progress on their digital journey. Salesforce is looking for technically strong, energetic, highly collaborative, and passionate leaders to lead our software engineering teams! You will run and lead a team/teams of outstanding developers and keep quality in mind. We work in a collaborative environment, and we value open communication and feedback, code reviews, and making learning fun! Your Impact Drive the execution and delivery of features by collaborating with many multi-functional teams, architects, product owners and engineer Make critical decisions that attribute to the success of the product Proactive in foreseeing issues and resolving it before it happens Daily management of stand-ups as the Scrum Master for engineering teams Partner with PO to align with objectives, priorities, tradeoffs, and risk Ensuring teams have clear priorities and adequate resources Empowering the delivery team to self coordinate Be a multiplier and have a passion for team and team members success Providing technical guidance, career development, and mentoring to team members Maintaining high morale and motivating the delivery team to go above and beyond Vocally advocating for technical excellence and helping the teams make good decisions Participating in architecture discussions and planning Participating in multi-functional coordination, planning, and reviews with leads from other engineering teams Maintaining and encouraging our culture by interviewing and hiring only the most qualified individuals Occasionally chipping in to development tasks such as coding and feature verifications to assist teams with release commitments, to gain an understanding of the deeply technical product as well as to keep your technical skill sharp Minimum Requirements A related technical degree required Min 15 years of Software Engineering experience with 3-5 years of proven track record leading sizeable teams with a distinguished track record on technically fast paced projects Experience leading large scale distributed systems, working with microservices and/or distributed architecture Strong verbal and written communication skills, organizational and time management skills Ability to be flexible, proactive, comfortable working with minimal specifications Experience with short release cycles, the full software lifecycle, and experience working on a product that s been released for public consumption Experience in hiring, mentoring and leading engineers Working experience of software engineering best practices including coding standards, code reviews, SCM, CI, build processes, testing, and operations Experience with Agile development methodologies. Scrum Master experience required Experience in communicating with users, other technical teams, and product management to understand requirements, describe software product features, and technical designs Preferred Requirements Strong knowledge of Salesforce product and platform features, capabilities, and best use of it Able to articulate the importance and value of Governance to Business and IT executives A good understanding of enterprise architecture principles is strongly preferred Ability to quickly grasp and distinctly explain technological and business concepts Serve as a trusted advisor, with a deep curiosity to understand your customers, their motivations and needs, and how to approach ensuring their success Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

HPE Global IT is a dynamic organization enabling digital transformation through cutting-edge technology solutions. As an AI Governance Lead, you will play a pivotal role in defining and implementing governance frameworks to ensure the responsible and ethical use of AI technologies within HPE. Key Responsibilities Translate high-level business objectives into AI governance requirements and frameworks. Define and prioritize AI governance program goals based on business needs and compliance requirements. Develop, implement, and support AI governance strategies that align with HPE s overall AI vision. Ensure AI projects comply with governance and ethical standards through design reviews and assessments. Analyze business requirements for AI initiatives to design robust governance frameworks. Monitor AI risks, generate key performance metrics, and regularly report on governance effectiveness. Collaborate with Privacy, Cybersecurity, and AI Ethics teams to ensure regulatory compliance. Manage AI governance tools and systems for compliance monitoring and performance analysis. Lead and mentor a technical team of full-time employees and contractors. Establish relationships with vendors and negotiate cost-efficient contracts for AI tools and services. Represent AI governance initiatives in customer-facing discussions and engagements. Willingness to travel domestically or internationally as needed. Required Qualifications Education & Experience: Bachelor s degree with a minimum of 12 years of experience, or Master s degree with a minimum of 10 years of experience in AI governance, IT strategy, or a related field. Skills & Competencies: Leadership & Team Management Strong ability to lead, mentor, and manage technical teams. AI & Data Governance Expertise Deep understanding of AI technologies, machine learning models, and data privacy regulations. Program Management Ability to oversee complex AI governance programs with both technical and business considerations. Problem-Solving & Analytics Strong analytical skills to assess governance risks and implement effective solutions. Communication & Stakeholder Management Ability to explain AI governance concepts to non-technical audiences and collaborate across functions. Preferred Qualifications Experience in Cisco Security Technologies and AI security compliance frameworks. Strong knowledge of privacy regulations, cybersecurity policies, and AI ethical principles. Familiarity with AI risk assessment models and compliance auditing tools. Why Join HPE? Health & Wellbeing We offer a comprehensive benefits package to support your physical, financial, and emotional well-being. Personal & Professional Development HPE invests in your career growth through specialized training programs and internal mobility opportunities. Diversity, Inclusion & Belonging We embrace diversity and create an inclusive work environment where everyone feels valued and empowered. At HPE, we make bold moves together. Join us in shaping the future of AI governance and enterprise innovation! Qualification : Bachelors degree with a minimum of 12 years of experience, or Masters degree with a minimum of 10 years of experience in AI governance, IT strategy, or a related field.

Job Description: We are seeking a dynamic Manager/Senior Manager for MIS and Analytics to lead data-driven decision-making efforts across the organization. In this role, you will lead a team of analysts to collect, analyze, and interpret data from various sources, transforming insights into actionable recommendations for the business. Your expertise in data analytics, coupled with strong leadership skills, will be vital in steering the company towards its strategic objectives. Key Responsibility Areas: Lead a team of data analysts, providing guidance, mentorship, and support in daily activities. Design and implement an analytics strategy aligned with the company s business goals. Collect, analyze, and interpret data from multiple sources, including internal operations, finance, and third-party tools, to identify trends and opportunities. Specifically, gather and analyze financial data monthly, quarterly, and annually to assess revenue, cost, and EBITDA by business vertical, product, process, and location. Deliver regular profitability analyses and insights to Senior Management, offering recommendations for areas of improvement. Collaborate cross-functionally to define KPIs and develop dashboards and reports to measure performance. Provide actionable insights to stakeholders based on data analysis to support data-driven decisions and business growth. Identify areas for automation to enhance productivity and serve as a liaison between IT and operations for implementation. Stay updated on industry trends and advancements in analytics tools to drive continuous improvement. Lead data governance initiatives, ensuring data quality, accuracy, and security. Partner with IT teams to optimize data infrastructure, systems, and tools for efficient data processing. Communicate complex findings to technical and non-technical stakeholders, including senior management, through presentations, reports, and visualizations. Promote a culture of data-driven decision-making, fostering a continuous improvement mindset across the organization. Requirements: Bachelor s degree in Business Management, Data Analytics, or related field; Master s degree preferred. 8-10 years of experience in analytics or a related field, with at least 5 years in a leadership role. Strong track record in delivering impactful insights and recommendations based on data analysis. Experience in formulating and executing analytics strategies in a corporate setting. Solid understanding of data governance principles and practices. Exceptional people and stakeholder management skills. Familiarity with data visualization tools and best practices. Experience with large datasets and statistical analysis techniques. Relevant certifications in analytics tools or methodologies are a plus. Qualification : Bachelors degree in Business Management, Data Analytics, or related field; Masters degree preferred.

Introduction At IBM, work is more than a job it s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world s most challenging problems? If so, lets talk. Your Role and Responsibilities Experienced in conceptualization, analysis, architecture, solution design and development of software products and services. Adopt and build on automation solutions governed by SRE principles including CI CD pipelines, configuration management, infrastructure deployment etc. Ensure compliance and security integrity of the environment and build secure practices. Have a deep understanding of how security impacts each stage of the development pipeline and the final product or service. Identify gaps and embed secure practices into our processes. Support services before they go live through activities such as system design consulting, developing, testing and identifying software platforms and frameworks, capacity planning and launch reviews Designed & delivered large complex project on Cloud Infrastructure. Design and implement scalable, high-performance cloud-based architectures that meet business requirements. Provide technical leadership and mentorship to engineering teams, promoting best practices and driving technical excellence. Ensure architectural consistency and alignment with industry standards and best practices. Evaluate and recommend new technologies and tools to enhance our cloud infrastructure and development processes. Leads the research and evaluation of emerging technology, industry and market trends to assist in project development and/or operational support activities, provides recommendations based on business relevance, appropriate timing and deployment Work with and adopt open source technologies as well as participate in new IBM innovations across IaaS Required Technical and Professional Expertise 5+ years of experience in building, deploying and managing large scale services / platforms for Cloud Platforms like AWS, Azure, IBM Cloud or Google Cloud. Python, Go Lang, Terraform and Schematics experience Hands on experience on Design, Build and Manage of Storage, Servers, Network, Backup, Monitoring etc. Knowledgeable in software engineering including API and microservice development Performing technical Cloud architect role. Management of large Hybrid Cloud end-to-end deals. Hands on expertise of IaaS, SaaS services Ability to solution across all hyperscalers AWS/Azure/Google Hands on experience of integration of Infrastructure tools. Experience on Automation, Infrastructure cost optimization. Works closely with project management to ensure alignment of plans with what is being delivered. Challenges conventional thinking and traditional ways of operating and invites stakeholders to identify issues and opportunities. Helps others overcome resistance to change. Preferred Technical and Professional Expertise Experience with Packer, Kubernetes, and/or Tekton Experience with OO programming languages (Golang, Python, C#) Experience with serverless computing (FaaS, Lambda) Experience with Ansible, Puppet, Chef, or other configuration management tool Knowledge of VPC and networking fundamentals/components MS Windows and/or SQL administration experience Designed & delivered large complex project on Cloud Infrastructure. Client Management and acted as an advisor for the client. Qualification : 5+ years of experience in building, deploying and managing large scale services / platforms for Cloud Platforms like AWS, Azure, IBM Cloud or Google Cloud.