IT Jobs

Job Title: Customer Relationship Executive / IT Coordinator Location: Remote (Kolhapur | Pune | Bangalore) Employment Type: Full-Time | Permanent Experience Required: 2 to 5+ years Industry: IT Services | Digital Marketing | Customer Support Job Overview Technothinksup Solutions is a growing IT development and digital marketing agency providing end-to-end solutions across various industries. We are seeking an experienced and dynamic Customer Relationship Executive with IT Coordination experience to join our team. This hybrid role blends technical support with client relationship management to ensure operational efficiency and exceptional customer satisfaction. Key Responsibilities Customer Relationship Management Act as the primary point of contact for clients, ensuring timely and professional communication via email, phone, and social media. Build and nurture strong client relationships to boost satisfaction, retention, and loyalty. Collaborate with internal teams to align digital marketing strategies with client goals. Track and report on customer service metrics and KPIs to improve service quality. Gather client feedback and relay it to the product and development teams for service improvement. IT Coordinator / Technical Support Manage and maintain internal IT infrastructure, including hardware, software, and networking systems. Troubleshoot and resolve technical issues across systems, ensuring minimal downtime. Coordinate with marketing and development teams to implement IT strategies aligned with company objectives. Ensure data protection, system security, and IT compliance. Stay current with emerging IT technologies and recommend system improvements. Required Skills & Qualifications Bachelor's degree or diploma in Computer Science, Information Technology (BCA/MCA/B.E/B.Tech), or related field. 2 5+ years of experience in customer service, client handling, or IT coordination roles. Strong communication, interpersonal, and problem-solving skills. Technical proficiency in IT infrastructure management, remote access tools, and ticketing systems. Familiarity with CRM platforms (Zoho CRM preferred), helpdesk tools (Zoho Desk), and remote desktop software (Anydesk, TeamViewer, Ultraviewer). Understanding of Agile methodologies, including Scrum and Kanban frameworks. Ability to multitask and manage time effectively in a fast-paced environment. Tools & Technologies Customer Support & Communication: Zoho CRM, Zoho Desk, JIRA Design & Creative Tools: Figma, Adobe XD, Photoshop, Sketch, Adobe Creative Suite Remote Access & IT Tools: TeamViewer, AnyDesk, UltraViewer Collaboration & Tracking: GitHub, TimeDoctor Perks & Benefits Competitive salary with performance-based incentives Flexible work-from-home model Rapid growth opportunities in an expanding international company Creative and collaborative work culture Exposure to cross-functional teams and global clients Company Core Values At Technothinksup, we stand by: Honesty, integrity, and fairness Respect for individual talent, creativity, and diversity Open communication and teamwork Passion for delivering quality results Enjoyment of both work and life Educational Qualifications UG: BCA, MCA, Diploma, B.Tech/B.E. in Computer Science, IT, or related streams If you're passionate about blending tech support with client-facing communication in a fast-paced digital agency apply now and become a key member of the Technothinksup family. Qualification : BCA/MCA/Diploma / B.Tech/B.E. in Computer Science Engineering, IT etc

Job Title: IT Business Analyst Experience: 2 to 5 Years Employment Type: Full-Time | Permanent Location: Work From Home (Kolhapur | Pune | Bangalore) About the Role We are seeking a skilled IT Business Analyst who bridges the gap between IT and business teams to drive strategic technology solutions that enhance product quality and meet business objectives. The ideal candidate will analyze business needs, support data-driven decision making, and communicate effectively with stakeholders across the organization. Key Responsibilities Serve as the liaison between IT departments and executive management. Understand and translate strategic business goals into technical requirements. Analyze and improve IT products, services, and business processes. Evaluate technical system designs and business models. Leverage IT data to provide actionable business insights. Identify and implement new technologies to solve business challenges. Prepare reports on application development and project implementation. Conduct A/B testing and analyze outcomes to guide business decisions. Collaborate closely with cross-functional teams to meet project deadlines and deliverables. Skills & Qualifications Strong problem-solving and analytical skills. Excellent written and verbal communication skills. Exceptional interpersonal skills for effective stakeholder management. Detail-oriented with the ability to manage teams and projects efficiently. Familiarity with programming languages such as SQL, NoSQL. Experience with tools like JIRA, Zoho Sprints, Zoho Projects, Zoho Bugtracker, Confluence, GitHub, and Zoho CRM. Knowledge of Agile methodologies, including Scrum and Kanban, with a solid understanding of Scrum ceremonies. Competitive market salary and benefits package. Opportunities for professional growth in an innovative and fast-growing international company. A dynamic, collaborative work environment that fosters creativity and initiative. Exciting incentives and career advancement opportunities. A team of skilled and experienced professionals to learn from and grow with. Core Values Honesty, integrity, and fairness Respect for creativity, diversity, and individual talents Emphasis on teamwork and open communication Passion and commitment to excellence Balanced enjoyment of work and life Educational Qualification Bachelor s degree or Diploma in Computer Science, IT, or related fields (BCA, MCA, B.Tech, B.E.) Qualification : Bachelors degree or Diploma in Computer Science, IT, or related fields (BCA, MCA, B.Tech, B.E.)

Position Title: Senior Content Designer - IT Ops Location: Atlassians can choose to work in an office, remotely, or a combination of both. We are a distributed-first company, hiring globally where we have a legal entity. About Atlassian: At Atlassian, we are on a mission to unleash the potential of every team. Our software products help teams around the world, and we strive to make collaboration possible for all types of work. We're committed to fostering a diverse and inclusive work environment, ensuring that everyone's unique contributions help us build better products and culture. Atlassians enjoy the flexibility to work where and how they feel most productive, whether that s at home, in the office, or a combination of both. We also support our employees with various perks, including health coverage, paid volunteer days, and wellness resources. Role Overview: We are looking for a Senior Content Designer to join the IT Ops group in India. This team is one of the fastest-growing at Atlassian, with the goal of empowering operations teams (Dev, IT, Engineering) to collaborate at high velocity. As a Senior Content Designer, you will play a pivotal role in shaping content strategy and designing experiences that enhance how our customers engage with Atlassian products. Key Responsibilities: Establish Content Design Impact: Help establish and demonstrate the role and impact of content design within the IT Ops team. Connect best practices with impactful ways of working to shape content strategy and delivery. Experiment & Innovate: Work with product managers, engineers, and product designers to experiment with different approaches to information in the UI, documentation, support materials, and any place our customers interact with information. Collaborate Across Teams: Collaborate with cross-functional teams to improve the entire customer journey and provide scalable, impactful content solutions that enhance the user experience. Content Strategy & Execution: Take ownership of the content strategy from a content design perspective, closing loops and ensuring smooth customer experiences through effective information design. Apply Atlassian Standards: Ensure content is effective, accessible, and inclusive by applying Atlassian s content standards, and guide others to maintain a high bar for content outputs. Storytelling & Portfolio: Demonstrate your storytelling skills by sharing how you ve solved customer problems through content design methodologies that created impactful, scalable solutions in your portfolio review. Contribute to Content Design Community: Join a talented, global community of content designers and contribute to Atlassian's growing craft in content design. Qualifications: 5+ years of experience in UX writing/content design. Background in structured content and content modeling. Strong facilitation, communication, and collaboration skills with senior stakeholders across the organization. Experience in transitioning between high-level content strategy and hands-on writing tasks. Familiarity with tools like Confluence and Figma (or similar) to create content design concepts and co-design with craft partners. Ability to apply research and data insights to your content and test iterations to improve the experience. Strong project planning, prioritization, and attention to detail. Excellent communication skills and the ability to build strong working relationships across global teams. Experience working with design systems is a plus. Preferred Skills: Experience working with AI-driven content creation and digital experiences. Familiarity with Agile/Scrum frameworks and collaborating with cross-functional teams. Perks & Benefits: Atlassian offers a variety of perks and benefits to support you, your family, and help you engage with your local community. These include: Health coverage Paid volunteer days Wellness resources And much more!

IT Project Manager Role Overview: We are seeking an experienced IT Project Manager to lead and manage IT projects from initiation to successful closure. The ideal candidate will have a proven track record in project management, a deep understanding of project management methodologies, and the ability to coordinate cross-functional teams. You will oversee all aspects of project planning, execution, and delivery, ensuring projects are completed on time, within scope, and on budget. Key Responsibilities: Project Leadership: Lead and manage IT projects across the full lifecycle, ensuring timely delivery, quality standards, and stakeholder satisfaction. Scope and Objectives Definition: Work closely with stakeholders to define project scope, objectives, and deliverables that align with business goals. Project Planning: Develop detailed project plans, timelines, and budgets. Track and report progress against key milestones, making adjustments as necessary to ensure project success. Cross-functional Collaboration: Coordinate with diverse teams, including developers, engineers, designers, and business stakeholders, to ensure seamless execution of project tasks. Risk Management: Identify potential project risks and issues early, implementing mitigation strategies to keep projects on track and minimize disruption. Communication: Serve as the primary point of contact for project status updates, delivering clear and timely communication to stakeholders and team members. Resource Management: Allocate resources effectively, manage budgets, and ensure adherence to project timelines, adjusting plans when needed. Facilitation: Lead project meetings, workshops, and reviews, ensuring alignment between team members and stakeholders throughout the project. Best Practices: Ensure adherence to project management methodologies, frameworks, and standards, such as Agile or Scrum, to drive efficiency and success. Continuous Improvement: Contribute to process improvements, leveraging lessons learned from past projects to refine and enhance project management practices and strategies. Skills & Qualifications: Education: Undergraduate: B.Tech/B.E. in any specialization. Postgraduate: M.Tech, MBA/PGDM, or MCA in any specialization. Experience: Proven experience as an IT Project Manager with 10+ years of experience in managing IT projects and 5+ years of team leadership experience. Project Management Expertise: In-depth knowledge of project management methodologies, frameworks, and best practices, particularly Agile and Scrum. Leadership Skills: Strong leadership, communication, and interpersonal skills with the ability to motivate and guide cross-functional teams to success. Technical Understanding: A solid technical background with a deep understanding of IT systems, infrastructure, and the software development lifecycle (SDLC). Project Management Tools: Experience with project management tools and software (e.g., JIRA, MS Project, Asana, Trello, etc.). Problem-Solving: Excellent decision-making skills, with the ability to navigate complex project environments and drive successful outcomes under pressure. Additional Information: Role: IT Project Manager Department: Project & Program Management Industry: IT Services & Consulting Employment Type: Full-time, Permanent Role Category: Technology/IT Qualification : B.Tech/B.E. in any specialization.

IT Engineer Location: Hyderabad, Telangana, India Company: Qualcomm India Private Limited Job Overview We are looking for an experienced IT Engineer to manage and support UNIX-based systems in complex heterogeneous environments. The role involves troubleshooting, administration, and ensuring the availability of systems and services within the organization. You will work with multiple operating systems such as Red Hat Enterprise Linux, Ubuntu, SUSE, and Solaris, as well as hardware platforms like HP, Sun, Super Micro, and Dell. Key Responsibilities Administer and troubleshoot UNIX-based systems (Red Hat, Ubuntu, SUSE, Solaris) and virtual infrastructure across multiple locations. Configure and deploy hardware devices such as HP DL/BL Series Servers, Sun Hardware, Super Micro, and Dell hardware platforms. Work with storage technologies, including SAN and RAID concepts. Manage and operate microservices using Docker and Kubernetes. Use configuration management tools like Ansible to automate server setup and deployment. Diagnose, resolve, and escalate technical issues impacting service availability. Perform server PXE installations, kickstart configurations, and manage patching and package updates. Participate in Datacenter operations and after-hours escalations relating to critical business activities. Contribute to knowledge sharing among team members and manage service responsibilities in a rotational on-call setup. Required Skills 3+ years of IT-related work experience with a Bachelor's degree, OR 5+ years of IT-related work experience without a Bachelor s degree. Strong troubleshooting skills in UNIX operating systems (Red Hat, Ubuntu, SUSE, Solaris). Hands-on experience with hardware devices, including HP DL/BL Series Servers, Sun Hardware, Super Micro, and Dell platforms. Familiarity with microservices technologies like Docker and Kubernetes. Experience with configuration management tools, particularly Ansible. Experience managing servers across different environments (Linux, Solaris, VMware). Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Time management and organizational skills, with the ability to learn new skills quickly. Change management experience. Physical Requirements Frequent transportation and installation of equipment up to 20 lbs. About Qualcomm Qualcomm is a leading company in the technology and telecommunications industry, providing innovative solutions for mobile, IoT, and advanced technologies. Join Qualcomm s talented team and be part of an exciting and fast-paced environment! Apply today to become part of Qualcomm s cutting-edge technology team!

IT Support Specialist L2 Location: Hyderabad, India Location Type: Onsite Job ID: 9853 Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services to drive business outcomes such as digital transformation, innovation, and operational agility. For over 25 years, Milestone has supported category-defining enterprise clients, helping them grow ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone focuses on building an employee-first, performance-based culture and continues to revolutionize IT deployment with cutting-edge technology solutions. With over 3,000 employees across the globe, Milestone delivers industry-leading innovation and applies continuous service improvement to provide long-term value to clients. Job Overview As an IT Support Specialist, you will collaborate with employees to quickly resolve any technical issue that disrupts their day-to-day activities. We are looking for someone who is a quick thinker, resourceful, and can quickly locate solutions to problems. You must have experience working at a phone/chat-based technical support desk or at a walk-up support station. Responsibilities: Provide technical support for employees both in-person at the office and online (via email, Slack, and tickets). Image Mac, Windows, and Linux computers and configure them for employees. Collaborate with IT departments and the IT Support team to troubleshoot network connectivity issues, test Audio/Visual (AV) equipment, and manage inventory. Perform small project-based work to enhance IT systems and other related technologies. Train employees on new applications, hardware, and IT systems to improve their technical proficiency. Skills & Qualifications: Education: Bachelor s graduate in any stream. Experience: Minimum of 2+ years of IT industry experience. Technical Skills: VOIP administration experience, experience troubleshooting Chrome OS, command-line Unix experience, understanding of A/V concepts, experience with GSuite tools (GMail, Google Docs, Google Calendar). Communication Skills: Exceptional verbal and written communication skills with an emphasis on clarity, conciseness, and a friendly approach. Knowledge Expansion: A history of expanding knowledge through self-taught technical training or formal certifications. End-User Support: Experience providing support for MacOS, Chrome OS, and Windows operating systems. Problem-Solving: Strong troubleshooting skills with an intuitive approach to solving technical issues. Networking Knowledge: A strong understanding of connecting computers to networks, particularly over Wi-Fi and VPN. Physical Requirements: Ability to lift 50+ lbs of computer equipment and hardware, use ladders, and employ hand tools when necessary. Flexibility: Ability to work on weekends as needed. At Milestone, we believe in fostering a collaborative and inclusive work environment that supports employees in achieving their professional goals. As part of our team, you will have the opportunity to grow and contribute to innovative IT solutions that drive success for our clients worldwide. Qualification : Bachelors graduate in any stream.

Company: Evergent About Evergent: Evergent is a leading global technology provider, managing over 560 million user accounts across 180+ countries. We partner with major carriers such as AT&T, Etisalat, SingTel, Telkomsel, and AirTel, as well as prominent media companies including HBO, FOX, SONY, and BBC. With a talented team of 600+ professionals worldwide, Evergent is renowned for delivering Customer Lifecycle Management solutions that accelerate digital transformation and unlock new revenue opportunities without disrupting legacy systems. Recognized by Silicon Valley VCs as a "diamond in the rough," we invite you to join us and be part of our growing success. Position: Cloud & IT Security Analyst Location: Hyderabad Experience Required: 4-8 Years Role Overview: As a Cloud & IT Security Analyst, you will be responsible for securing Evergent s SaaS systems, internal networks, and data platforms. Your role will involve monitoring, analyzing, and strengthening our cloud and IT infrastructure against potential security threats. You ll need to stay up-to-date with the latest security intelligence, including emerging hacking techniques, to proactively defend against breaches and ensure system integrity. Key Responsibilities: Cloud & IT Infrastructure Protection: Monitor and secure Evergent s cloud infrastructure and IT systems to prevent unauthorized access or data breaches. Security Assessments: Conduct regular security assessments, vulnerability scans, and penetration testing to identify potential risks. Log Analysis & Threat Investigation: Analyze security logs to investigate potential threats and take necessary action to mitigate risks. Security Controls & Policy Implementation: Develop and enforce security controls and policies to safeguard systems and data. Cloud Security Configuration: Manage cloud security configurations across AWS, Azure, and Google Cloud to ensure best practices are followed. Incident Response & Mitigation: Respond to and manage security incidents, minimizing impact and ensuring swift recovery. Security Audits & Compliance: Support annual security audits and ensure compliance with standards such as PCI-DSS, SSAE18, and GDPR. Client Engagement: Assist in responding to client RFPs/RFIs regarding Evergent s security practices and policies. Access Management: Define and enforce access privileges, control structures, and security resource management. Continuous Security Improvement: Proactively identify vulnerabilities, recommend security improvements, and stay ahead of emerging threats. Required Skills: Experience with cloud platforms (AWS, Azure, Google Cloud). Strong understanding of cybersecurity principles and network security. Proficiency in risk management and implementing security controls. Knowledge of compliance frameworks such as NIST, ISO 27001, and GDPR. Familiarity with security tools like SIEM and IDS/IPS. Certifications (Typical): CompTIA Security+ AWS Certified Security Specialty (ISC) CCSP CISSP (Certified Information Systems Security Professional) Qualifications & Education Requirements: BE, B.Tech, M.Tech, MCA, or any Bachelor's degree in Computer Science or related field. Preferred Skills: 4 to 8 years of experience in IT security or a related field. Strong written and verbal communication skills. Highly organized, responsive, and a diligent problem solver. Associate s degree or relevant certifications in Computers, Technology, or a related field. Technical Knowledge: Experience with UNIX, AIX, Linux, Cisco Network IDS, Cisco Host-based IDS, eTrust Access Control, ESM, IDS. Familiarity with DES encryption, Digital Certificates, SSL, VPN, IPSec, TCP/IP, DNS, and web security architecture. Knowledge of database security (e.g., MySQL), version control systems (e.g., Subversion), and antivirus solutions. Qualification : BE, B.Tech, M.Tech, MCA, or any Bachelor computer degree.

Position: IT Project Manager Location: Hyderabad, Telangana Employment Type: Full-time, Permanent Industry: IT Services & Consulting Department: Project & Program Management Role Category: Technology/IT Responsibilities: Lead and manage IT projects through the entire project lifecycle, from initiation to closure. Define project scope, objectives, and deliverables in collaboration with key stakeholders. Develop detailed project plans, timelines, and budgets, and track progress against key milestones and deliverables. Coordinate and collaborate with cross-functional teams, including developers, engineers, designers, and business stakeholders, to ensure project success. Identify and manage project risks and issues, and implement effective mitigation strategies. Communicate project status, updates, and key decisions to stakeholders and project team members. Manage project resources, including task allocation, budget management, and ensuring adherence to timelines and deadlines. Facilitate project meetings, workshops, and reviews, ensuring alignment and open communication among team members and stakeholders. Ensure adherence to project management best practices, methodologies (e.g., Agile, Scrum), and organizational standards. Contribute to continuous improvement initiatives and lessons learned to refine and enhance project management practices and processes. Requirements: Education: UG: B.Tech/B.E. in Any Specialization PG: M.Tech in Any Specialization, MBA/PGDM in Any Specialization, MCA in Any Specialization Experience: Proven experience as an IT Project Manager with 10+ years of managing IT projects and 5+ years of team management. Technical Skills: Strong understanding of project management methodologies, frameworks, and best practices (e.g., Agile, Scrum). Solid technical background and understanding of IT systems, infrastructure, and the software development lifecycle. Soft Skills: Excellent leadership, communication, and interpersonal skills with the ability to lead and motivate cross-functional teams. Strong problem-solving and decision-making abilities to navigate complex project environments. Tools: Experience with project management tools and software. If you have the experience and skills to lead successful IT projects and drive efficiency within a dynamic environment, we invite you to apply and join our team in Hyderabad.

About HSBC If you're looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you re aiming to reach the top or take your career in an exciting new direction, HSBC provides opportunities, support, and rewards to help you achieve your goals. With operations in 64 countries and territories, HSBC is one of the largest banking and financial services organizations in the world. We strive to be at the forefront of global growth, enabling businesses to thrive, economies to prosper, and helping individuals realize their ambitions. Role: Project Manager We are currently seeking an experienced professional to join our team as a Project Manager. In this role, you will lead complex IT infrastructure projects, engage with stakeholders, manage project alignment, and oversee financial and executive reporting. You will be a critical part of ensuring that HSBC s projects are successfully delivered and aligned with wider organizational goals. Key Responsibilities: Stakeholder Engagement: Influence the project approach and secure stakeholder buy-in for the project plan, commitments, and changes. Support project and technology teams to proactively manage delivery, balancing scope, schedule, resourcing, dependencies, communications, and budget. Project Alignment & Reporting: Ensure the project aligns with wider program objectives and, when necessary, the broader change portfolio across HSBC. Oversee the monitoring and reporting of progress, issues, dependencies, and risks to program management, internal stakeholders, and steering committees. Provide recommendations to guide decision-making to ensure continued progress toward delivery and benefit realization. Financial Management: Track and manage operating and capital spending within budgetary constraints, identifying risks and discrepancies. Ensure adherence to financial processes and report on financial business case commitments. Project Management Office (PMO): Assist in developing and managing the project management office (PMO) or project management practice. Encourage adherence to the project management framework, security controls, and technology architecture by ensuring compliance with standard controls. Executive Reporting: Provide timely updates to global/regional/business functions and contribute to executive leadership teams to assess performance against project/program objectives. Help identify future roadmaps and areas for improvement. Requirements: Experience: Proven experience managing large, complex IT infrastructure projects and programs using Waterfall, Hybrid, and Agile methodologies. Strong ability to direct and influence stakeholders in a matrix-oriented environment and to build partnerships at both junior and senior levels. Extensive experience in delivering large-scale IT infrastructure projects in a global and complex environment. Proven experience in stakeholder and relationship management. Skills & Certifications: Strong project and program management skills, including decision-making, communication, critical thinking, analytical, and interpersonal skills. PMP or equivalent certifications are desirable. Experience in reporting and presenting to C-suite leadership, enabling executive teams to review performance against project/program objectives. At HSBC, you ll be part of a dynamic and innovative global organization that offers continuous professional growth, flexible working arrangements, and a collaborative work culture. Join us to make an impact on a global scale and shape the future of financial services.

About Us: Nspira, a parent company of the Narayana Group, is a leader in education across Asia, offering world-class academic experiences to over 6,00,000 students across 23 states in India. With a dedicated workforce of 50,000+ employees, we are committed to setting new benchmarks in the education industry. Our family of institutions includes over 300 schools, junior colleges, and professional colleges. Key Responsibilities: Provide IT support for the department, assisting with software-related issues. Take responsibility for managing calls to both internal and external stakeholders. Address and resolve concerns by offering actionable inputs and solutions. Collect necessary information from students, parents, and other relevant parties as required. Resolve queries promptly, providing solutions tailored to the immediate needs. Maintain an organized database of all information related to the assigned branch. Collaborate with the IT department to support and resolve technical queries. Desired Candidate Profile: Intermediate or any graduate degree. Proficiency in English (Fluency in one of the following languages is also required: Bengali, Kannada, Tamil, Hindi, or Telugu). Flexibility to work 6 days a week from the Gachibowli office, Hyderabad. Passionate about customer relations and resolving queries efficiently. Strong multitasking and organizational abilities. Good communication skills with a solution-oriented mindset. What We Offer: Salary: Competitive salary as per market standards. Career Path: Opportunities for career growth and development. Corporate Exposure: Experience working in a dynamic corporate environment. Personality Development: Comprehensive training and growth opportunities. Leadership Opportunities: Potential to take on leadership roles as you grow within the company. What You Can Bring to the Role: A passion for your job and a desire to provide excellent support. Strong multitasking abilities and attention to detail. Team-oriented, with excellent communication and interpersonal skills. A winning attitude, with a hunger for learning and a willingness to take on challenges. A strong sense of responsibility and integrity in your work. Employee Progression: We are dedicated to staff development and promote internally whenever possible. Many employees have been with the organization for 20 30 years, growing into diverse roles and responsibilities across the company. If you are enthusiastic about IT support, customer relations, and working in a fast-paced, growth-oriented environment, we invite you to apply! Qualification : Intermediate or any graduate degree.

The Primary role of a Senior DBA is to work with Oracle EBS database 19cand Oracle EBS 12.24 version. Candidate will be very hands-on and will be ensuring production up-time service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Key Accountabilities: Designs, Installs, maintains and controls the organization's production and non-production databases. Provides on-call support for production environments. Provides 24/7 support for various activities including: Database maintenance, application releases, disaster recovery, database upgrades, and patching. Play a key role in ensuring the availability, performance and security of the databases. Collaborates on the development of technical and security standards with another database administrators and technical resources. Teamwork: Communicating to the team in an open, balanced and objective manner. Skills: Proficiency in more than one RDBMS and OS technology. Experience in file structures, design, retrieval and access methods and related tasks. Understands the systems development process and has a solid understanding of business processes. Analytical ability, good communication skills, strong judgment, and the ability to work effectively with clients and IT management and staff. Strong performance tuning skills. Project leadership skills. Knowledge in the following areas: IT concepts, strategies, and methodologies, architectures and technical standards, database administration tools and utilities, application architectures and design principles, infrastructure architectures - backup and recovery systems, storage subsystems. Provides consultation to application developers in SQL coding and tuning, and coding and deployment of stored procedures. Excellent interpersonal, verbal and written communication skills. Client focused approach to work. A flexible attitude with respect to work assignments and new learning. Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail. Excellent knowledge of core Oracle databases required (up through 19c). Excellent knowledge of Oracle EBS database administration through 12.2.4 required, including concurrent processing, system administration, start up and shut down, RAC, OEM in the EBS space, support of printing including XML, managing of schema statistics, identification of poorly performing queries, performance tuning, RAC refreshes. Excellent knowledge of Data Guard and DR concepts. Knowledge of Oracle EBS system administration to monitor concurrent requests and collect information on job logs. Proficient knowledge to manage and monitor WebLogic Server, SOA Suite and Vertex. Comfort with Linux and windows able to login to various environments, start/stop/monitor services in these environments determine status or issues in these environments. Unix shell scripting. Excellent communication skills. Education: Bachelor s degree in computer science or a related work experience. OCI Certification. Minimum Work Experience: Extended hands-on work experience in supporting Oracle RDBMS in a multi-platform environment. Has worked with other enterprise RDBMS vendors. 7-10 Years of experience as Oracle APPS DBA. Qualification : Bachelors degree in computer science or a related work experience.

Job Title: IT Support Executive Service Desk & Technical Support Location: Dehradun, Uttarakhand (On-Site) Experience: 1 2 Years Job Type: Full-Time Openings: 3 About the Role Cynoteck is looking for proactive and customer-focused IT Support Executives to join our Service Desk team. The ideal candidate will have 1 2 years of hands-on experience in IT support, troubleshooting, and end-user assistance. You ll be the first point of contact for resolving hardware, software, and network-related issues while ensuring timely and efficient support to our users. This is an on-site role based in Dehradun, perfect for someone with strong problem-solving skills and a passion for IT service delivery. Key Responsibilities Respond to user support requests via the IT Service Management system and emails. Provide technical assistance for custom software and hardware issues. Identify, research, and resolve recurring and one-off technical problems. Escalate complex or urgent issues to senior support staff or vendors. Work closely with end users to understand and replicate reported issues. Document solutions, update service runbooks, and maintain accurate records of resolved issues. Monitor application performance and assist in post-deployment support. Follow established guidelines and workflows to deliver consistent support. Service Desk Support & Troubleshooting Tasks Password resets and user access management. Add/remove Office 365 licenses and troubleshoot O365 applications. Map/fix network drives, printers (local/network), and PC users (domain/local). Troubleshoot operating system and network connectivity issues. Install and configure client-side software. Set up and support email on mobile devices. Create and manage service tickets; collect client details including user, company, and issue type. Maintain and update client-specific runbooks and service documentation. Required Skills & Experience 1 2 years of experience in IT support, helpdesk, or technical troubleshooting. Good understanding of Windows OS, Office 365, basic networking, and troubleshooting methodologies. Familiarity with IT Service Management (ITSM) tools. Strong communication skills both written and verbal. Ability to follow instructions, document resolutions, and provide timely updates. Problem-solving mindset and attention to detail. Ability to work independently as well as in a team environment. Preferred Qualifications Experience working in an ITIL-based support environment. Exposure to Active Directory, ticketing systems (e.g., Freshservice, ServiceNow), and remote support tools. Technical certifications (e.g., CompTIA A+, Microsoft Certified support credentials) are a plus. Be part of a fast-growing IT services company delivering exceptional technical support. Work in a structured environment with growth opportunities in IT infrastructure and system administration. Gain exposure to enterprise-grade software tools and support processes. Collaborative culture that values learning, accountability, and innovation. Apply Now If you're a self-driven and resourceful IT Support Executive eager to build your career in technical support and service management, apply today and be a part of Cynoteck s dedicated support team.

Business Development Manager (IT) Location: Sahastradhara Road, Dehradun (Work from Office) Work Days: Monday to Saturday Joining: Immediate Experience Required: Minimum 3+ years in the IT industry Role Overview ACS Networks is seeking an experienced Business Development Manager to drive client acquisition, manage online bidding platforms, and lead a development team to deliver IT services like web/app/software development. This is a strategic role blending sales, operations, and team management within a fast-paced IT environment. Key Responsibilities Business Development Source and secure IT projects from freelancing platforms (Upwork, Fiverr, Guru, 99designs, etc.). Identify new business opportunities and convert leads into long-term clients. Understand client needs and offer tailored IT solutions. Team & Project Management Lead and guide the development team to meet project and revenue targets. Align team output with client expectations and company goals. Offer mentoring and performance management to ensure effective execution. Market Research & Strategy Analyze market trends and competitors to formulate growth strategies. Develop and execute plans to expand the company s market presence. Client Engagement Negotiate project terms (scope, budget, timelines). Maintain proactive communication to ensure client satisfaction. Documentation & Proposals Prepare detailed business proposals, plans, and presentations. Maintain proper records for project specs, client interactions, and contracts. Reporting & Analysis Track performance metrics and generate reports for leadership. Recommend improvements for business development processes. Requirements Bachelor s in IT, Business Administration, or related field (Master s preferred). Minimum 3+ years of experience in IT business development. Proven success in project acquisition via freelancing platforms. Deep understanding of IT services (web/app/software development, etc.). Strong team leadership, communication, and negotiation skills. Self-motivated with the ability to manage multiple projects efficiently. Perks & Benefits Competitive salary package. Opportunity to work in a fast-growing IT firm. Supportive and collaborative company culture. Qualification : Bachelors in IT, Business Administration, or related field (Masters preferred).

Position: Associate Manager IT Company: Zetwerk Electronics Private Limited Location: Noida About Zetwerk Electronics Zetwerk Electronics is a leading Indian ESDM (Electronics System Design & Manufacturing) company with seven advanced factories producing two devices per second. We are a trusted contract manufacturer serving diverse high-growth sectors including Telecom (5G infrastructure), Consumer Durables, Hearables & Wearables, Televisions & Displays, IT Hardware, and Precision Assembly. Our focus on technology, quality, and strategic diversification has positioned us as a key player in India's electronics manufacturing landscape. Comprehensive, ongoing worker training and cross-training programs to foster skill development and continuous improvement. Cutting-edge facilities combined with domain expertise. Strong culture of quality and innovation. Opportunities to make a significant impact on a growing, technology-driven business. Roles & Responsibilities Lead end-to-end implementation of Microsoft Dynamics 365 Finance & Operations (D365 F&O) for finance modules in manufacturing environments. Manage requirement gathering, solution design, configuration, testing, and documentation. Support integration with SCM, production, and inventory modules. Coordinate with cross-functional teams including IT, finance, and factory operations. Assist in data migration, validation, unit testing, and user acceptance testing (UAT). Facilitate training sessions and manage change processes for key users. Provide Level 1 functional support for finance-related queries and enhancement requests post go-live. Monitor implementation progress, proactively identify risks, and coordinate timely resolutions. Prepare and maintain SOPs, user manuals, test cases, and issue trackers. Maintain strong stakeholder communication and management. Job Requirements Bachelor s or Master s degree in Commerce or related field. Minimum 2 years experience implementing Microsoft Dynamics 365 Finance & Operations (F&O) modules, especially in manufacturing setups. Strong knowledge of financial processes such as General Ledger (GL), Accounts Receivable (AR), Accounts Payable (AP), Fixed Assets, Budgeting, and Costing. Excellent communication and analytical skills with a collaborative mindset. Qualification : Bachelors or Masters degree in Commerce or related field

Sales Executive IT & Digital Services Location: Aligarh CTC: 2.4 LPA Experience: 1 year We're looking for a go-getter who s confident on calls, quick on their feet, and passionate about closing deals. As a Sales Executive, you'll connect with potential clients in the IT, software, digital marketing, and Google Ads space helping them see why we're the right team to help grow their business. Your Mission Hunt for new leads through cold calling, networking & industry research Build strong relationships with potential clients Follow up like a pro turn interest into action Keep your pipeline full and moving Communicate clearly, confidently, and professionally What You ll Need 1 year of experience in sales or lead gen (preferably in IT/digital services) Strong cold-calling & closing skills (you re not afraid to pick up the phone) Great communication both written & verbal Self-motivation and a goal-driven mindset Be part of a growing tech-focused team Learn fast, grow faster Real targets, real rewards, real impact

IT Security Manager General Purpose: Security leader with a background in AWS and cloud Security. A successful candidate will have excellent written and verbal skills, be organized, and have expert level skills in the field of IT and Cloud Security. You will help define and enforce our security policies and procedures. You must have demonstrable experience and skills in Cloud based security and have managed and built successful security operations in the past. You must be capable of leading from the front lines, this position requires both hands on technical experience as well as management skills. Reporting to the Director of Information Technology, you will be responsible for architecting and implementing our IT Security policies. Job Status: Full Time Essential Duties & Responsibilities: Provide leadership and technology vision to the IT Security team Perform internal Security Audits Participate in external Security Audits Document, implement and monitor adherence to IT security standards Assess and improve security metrics Work on improving security tools and operations Monitor and manage IDS, vulnerability scanning & assessments Work as DPO (Data Privacy Officer) for the company Create awareness in the company on Security, Privacy and compliance requirements Ensure security and privacy training for staff involved in data processing Conducting security and privacy audits to ensure compliance and address potential issues proactively Serving as the point of contact between the company and clients for privacy controls Log aggregation and analysis Manage Anti-Virus Address security and data breach related issues and incidents Minimum Requirements: CISSP, Security+ or equivalent certification 10+ years of Cyber Security experience 5+ years of IT management experience 5+ years of AWS experience 3+ years of experience with Identity & Access Management tools 10+ years of Linux & Windows Security administration Experience with managing Cloud and Container Security Experience with Network and Application penetration testing Experience with Vulnerability scanners, IDS and IPS deployment and monitoring Experience with SIEM tools Experience in developing, documenting and implementing security standards Experience with Security Automation and Orchestration tools Experience with Incident Response & Management, Vulnerability Management, Patch Management Experience managing security operations and teams Ensure Customer Satisfaction Ensure success and be accountable for individual product/project Accountable for Quality of the product/project and deliverables Drive Continual improvement programs to bring organization efficiencies process, tools, skills etc. Represent as appropriate in Inspections and Audits (External and Internal) and drive action plans to closure Ensure deep dive conduct of RCAs and ensure CAPAs to closure Ensure a metrics driven organization Additional Qualifications: Experience with Datadog or equivalent monitoring tools (Logz.io, Splunk, Nagios, SumLogic) Experience with practices such as Change Management and Configuration Management Experience with Infrastructure as Code and tools such as Chef, Ansible, Puppet Experience hardening Operating Systems and Applications (Centos, RHEL, Ubuntu, Windows) Endpoint security management Experience working in GxP environments Experience with practices such as Change Management and Configuration Management

Job Description: IT Project Manager Preferred Experience: Exposure to US/International Clients (Preferred). Prior experience in Project Coordination or Project Management roles. Key Responsibilities: Manage projects and establish productive, professional, and profitable relationships with key personnel and clients. Coordinate with various departments, including support, service, and technology, to ensure seamless client account management. Oversee client receivables, and plan and execute monthly retention strategies. Document client requests and feedback to ensure timely follow-up and resolution of queries and escalations. Achieve strategic customer objectives and execute account plans defined by company management. Lead solution development efforts to address customer needs while keeping internal teams updated. Maintain a consistent schedule of online meetings to manage performance objectives, and customer expectations, and assess ongoing customer needs. Skills & Qualifications: Excellent written and verbal communication and presentation skills. Ability to engage and generate interest during client interactions (calls & emails). Strong relationship-building skills (internal, external, and cross-cultural). Proficiency in HTML, Java Development, Android, and iOS Development. Ability to maintain a positive and motivational attitude under pressure. Project Management, IT, and Technical skills are preferred. Preferred Location: Noida

Plasma Computing is a leading Business Intelligence Solutions and IoT Platforms provider with an international reputation of its IoT/M2M, Business Process Automation, Workflows and Big Data Visualization Platforms. Our location is on 3010 Lyndon B Johnson Freeway #1515, Dallas, TX 75324 . We are looking for a brilliant candidate to fill our IT Help Desk Executive position at Plasma. This is a client facing role and requires ability to manage multiple projects, and to work with global teams. Essential Duties and Responsibilities: 1-2 years of IT experience with Help Desk Support. Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries/tickets on time either in person or over the phone or via tickets. Write training manuals. Maintain the daily performance of computer systems. Respond to email messages for users seeking help. Ask questions to determine the nature of the problem. Walk the customer through the problem-solving process. Install, modify, and repair computer hardware and software. Run diagnostic programs to resolve problems. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Install computer peripherals for users. Follow up with customers to ensure issue has been resolved. Run reports to determine malfunctions that continue to occur. Qualification : 1-2 years of IT experience with Help Desk Support.

Position Title: IT Product Manager Location: Kolkata, India Category: PM & QA Employment Type: Full-Time Seniority Level: Senior Job Description We are looking for an experienced IT Product Manager with a minimum of 5 years in technical project management or related fields. The ideal candidate will have strong leadership skills, a strategic mindset, and a Bachelor s degree. This role involves managing products through their entire lifecycle while driving collaboration across teams and stakeholders. Roles & Responsibilities Define product strategy and roadmap aligned with company goals. Manage the product lifecycle from concept through End-of-Life (EOL). Gather and prioritize requirements from stakeholders across multiple product releases. Develop marketing plans, budget proposals, and ensure delivery against plans. Write compelling business cases for internal approvals and investments. Prepare product and market requirement documents. Build and maintain partnerships with internal teams and external clients. Conduct product demonstrations and foster relationships with B2B customers. Lead virtual product teams to meet project and business objectives. Conduct market research and set competitive product pricing. Implement Agile and Scrum methodologies; experience with CSM and/or PMP certifications preferred. Monitor and improve product performance continuously. Manage trials, Minimum Viable Products (MVPs), and product launches. Lead competitor analysis and market research efforts. Develop and deliver training materials for technical support teams. Collect and analyze feedback from customers and sales teams to enhance product offerings. Generate regular revenue and performance reports. Demonstrate exceptional problem-solving and troubleshooting skills. Exhibit strong time management, cooperation, and team motivation. Requirements Bachelor s degree in any discipline. Proven experience leading and implementing Agile development processes. Strong problem-solving and decision-making abilities. Expertise in web and web application development concepts. Familiarity with Scrum methodology and Agile best practices. Excellent leadership and meeting facilitation skills. Ability to support and mentor team members effectively. Flexible working arrangements. Competitive compensation package. Comprehensive insurance benefits. Training and mentoring programs. Frequent team celebrations and social events. Home office allowance. Paid leave and retirement benefits. Partial funding for continued education and courses. Team building activities. Qualification : Bachelors degree in any discipline.

Job Title: Technical Business Analyst Location: Kolkata Job Description: We re looking for a Technical Business Analyst to join our team in Kolkata! This position involves writing proposals for client projects. The ideal candidate should have a Bachelor s degree in a relevant field and at least 2 years of prior experience in a similar role. Roles & Responsibilities: Must be technology savvy. Ability to act with integrity and appropriately respect and handle confidential information. Excellent English, communication, and interpersonal skills. A highly motivated individual who brings energy and has a great work ethic. Requirements: Minimum 2 years of industry experience. Bachelor's degree in a business-related field. Tech industry experience is a must. Experience with building proposals. Proficiency in Microsoft Office. Effective presentation skills. Understanding of budgeting. Familiarity with business-to-business relationships. Ability to accurately define project scope. Ability to create a detailed project analysis, outlining problems, opportunities, and solutions for a client. Experience with writing Agile user stories for eCommerce projects is a plus. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : Bachelor's Degree in a business related field.