IT Operations Jobs in Ahmedabad

Junior Coordinator ERP to CRM Digitization Location: Ahmedabad Role Objective: Support the digitization and integration of ERP and CRM systems by coordinating tasks, gathering process inputs, assisting in data mapping, and ensuring smooth collaboration between internal teams and vendors for timely project delivery. Key Responsibilities Project Support & Coordination Assist the project lead in day-to-day coordination between internal teams and IT/CRM vendors. Track task progress, maintain project documentation, and escalate delays or issues promptly. Business Process Documentation Collect inputs from sales, operations, and finance teams to document workflows. Maintain process maps, SOPs, and user requirement documents. Data Handling & Validation Assist in mapping customer, product, pricing, and order data between ERP and CRM systems. Support data cleanup, migration activities, and reconciliation during testing phases. User Acceptance Testing (UAT) & User Coordination Organize and monitor UAT for CRM/ERP modules. Gather user feedback and communicate effectively with the implementation team. Training & Onboarding Support Help prepare user guides and training materials. Support internal training sessions and address basic user queries during rollout. Key Requirements Bachelor s degree in Business, Engineering, IT, or related field. 2 4 years experience in ERP/CRM support, sales operations, or business process roles. Familiarity with tools like Zoho CRM, Salesforce, SAP, Tally, or MS Dynamics preferred. Good understanding of core business processes: inquiry, quotation, order processing, and invoicing. Strong documentation, follow-up, and coordination skills. Preferred Exposure Experience with CRM or ERP implementation/support projects. Basic knowledge of integration or automation tools (e.g., Zapier, API workflows). Proficiency in Excel, Google Sheets, and documentation tools. Comfortable working across IT, sales, and accounts teams. Qualification : Bachelors degree in Business, Engineering, IT, or related field

Microsoft Pre-Sales / Solution Architect Full-Time | Ahmedabad, Gujarat (On-Site) Location: Ahmedabad, Gujarat (Work from Office) Employment Type: Full-Time Experience Required: 1 to 7 years Qualification: Bachelor s degree in Information Technology, Computer Science, or related field Salary: Commensurate with experience and skills Notice Period: Immediate joiners preferred Job Overview We are seeking a dynamic and technically proficient Microsoft Pre-Sales / Solution Architect to join our team in Ahmedabad. This role combines deep expertise in Microsoft technologies with strong business acumen to drive the pre-sales process, engage with clients, and design customized IT solutions. The ideal candidate will play a critical role in bridging the gap between technical teams and client-facing functions, ensuring the successful positioning of our Microsoft-based services and solutions. Key Responsibilities Develop innovative and scalable solutions using the Microsoft technology stack to address client requirements. Lead the creation and delivery of Proof of Concepts (POCs), product demos, and solution walkthroughs. Collaborate closely with the sales team during the pre-sales lifecycle to understand client pain points and offer tailored solutions. Engage directly with clients to present solutions, address technical queries, and ensure alignment with their business goals. Work with internal technical teams to develop detailed proposals, solution architecture, statements of work (SoWs), and project estimations. Stay up to date on Microsoft product releases, feature updates, and evolving technologies across cloud, collaboration, and security portfolios. Package and enhance existing in-house IPs/solutions and develop reusable solution components. Conduct technical workshops and knowledge transfer sessions for clients and internal stakeholders. Coordinate with the Microsoft team on joint go-to-market efforts and pre-sales initiatives. Technical Skills and Product Knowledge Strong understanding of Microsoft 365 (M365) and Office 365 (O365) solutions. Proficiency in Microsoft Azure including IaaS (Infrastructure as a Service) and PaaS (Platform as a Service) offerings. Knowledge of Microsoft security tools such as Intune, DLP, Microsoft Defender, and Endpoint Management. Familiarity with the Power Platform including Power BI, Power Apps, and Power Automate. Basic to intermediate understanding of Microsoft Dynamics 365 (D365) applications, including Customer Engagement (CE), Finance & Operations (F&O), and Business Central (BC). Experience with SharePoint and/or .NET development will be considered a strong advantage. Candidate Profile IT Graduate with strong technical and client-facing skills. Excellent communication, presentation, and interpersonal skills. Ability to think strategically and translate business challenges into technology solutions. Team player with the ability to work independently in a fast-paced environment. Passion for Microsoft technologies and continuous learning. Be a key contributor to enterprise-level Microsoft solution sales. Work with a collaborative and innovation-driven team. Exposure to a wide range of clients, industries, and Microsoft technologies. Growth-oriented environment with certification support. Apply now to join our growing team as a Microsoft Pre-sales / Solution Architect in Ahmedabad and help businesses transform with modern Microsoft solutions. Qualification : Bachelors degree in Information Technology, Computer Science, or related field

MS Dynamics Functional Consultant / Business Analyst Full-Time | Ahmedabad, Gujarat (On-site) Location: Ahmedabad, Gujarat Job Type: Full-Time, On-site Experience Required: 1 to 7 years Qualification: IT Graduate (CA, MBA, or equivalent preferred) Salary: Based on experience and expertise Notice Period: Immediate joiners preferred Job Summary We are looking for a skilled MS Dynamics Functional Consultant / Business Analyst to join our team in Ahmedabad. You will collaborate with cross-functional teams including business users, technical staff, and management to gather requirements, analyze business processes, and implement solutions on the Microsoft Dynamics 365 platform. This role is pivotal in bridging the gap between business needs and technical execution, ensuring the delivery of high-quality ERP/CRM solutions. Key Responsibilities Engage with customers cross-functional teams to understand business strategy and gather detailed requirements. Implement, maintain, and support customized solutions on Microsoft Dynamics 365 (F&O, Business Central, CRM). Develop clear, comprehensive functional documentation including Functional Requirement Documents (FRD), Functional Design Documents (FDD), and Test Design Documents (TDD). Conduct detailed business process analysis and create Fit-Gap analysis documentation. Prepare professional presentations and process workflows using tools like PowerPoint and Visio based on functional requirements and process design. Support solution testing activities and assist end users during User Acceptance Testing (UAT). Conduct training sessions to ensure smooth adoption of Dynamics 365 solutions. Collaborate in all phases of the Software Development Life Cycle (SDLC) to deliver end-to-end solutions. Maintain a strong attention to detail and commitment to delivering high-quality, customer-centric solutions. Mandatory Qualifications & Skills Bachelor s degree in IT, CA (Intermediate), MBA, or equivalent qualification. Minimum 2 years of hands-on experience in ERP or CRM implementation, preferably with Microsoft Dynamics 365 products. Proven expertise in requirements gathering, solution design, and business process documentation. Excellent written and verbal communication skills with the ability to interact with stakeholders at all levels, including C-level executives. Strong experience preparing test cases and supporting testing activities. Industry experience in Manufacturing, Banking, Financial Services and Insurance (BFSI) sectors is highly desirable. Self-starter with excellent multitasking skills and ability to prioritize shifting demands. Preferred Experience Practical knowledge of Dynamics 365 modules such as Finance & Operations (F&O), Business Central (BC), and Dynamics CRM. Hands-on experience with business process modeling and workflow automation. Familiarity with Agile methodologies and SDLC processes. Opportunity to work on cutting-edge Microsoft Dynamics 365 ERP/CRM implementations. Collaborate with industry experts and cross-functional teams in Ahmedabad. Support professional growth with real-world business and technical challenges. Competitive salary and a dynamic, growth-oriented work environment. Apply now to join a leading IT firm in Ahmedabad as an MS Dynamics Functional Consultant / Business Analyst and help drive digital transformation for our clients. Qualification : Bachelors degree in IT, CA (Intermediate), MBA, or equivalent qualification.

System Engineer Full-Time | Ahmedabad, India Location: Ahmedabad, Gujarat Employment Type: Full-Time | On-site Experience Required: 1 to 5 years Qualification: Any Graduate with IT background or equivalent Salary: Competitive, based on experience Notice Period: Immediate joiners preferred Job Summary We are looking for a skilled System Engineer to manage and support our Windows Server environments, Office 365, and Azure cloud services. The ideal candidate will have hands-on experience in server administration, Active Directory design, and migration, along with basic knowledge of PowerShell scripting and networking fundamentals. This role offers an excellent opportunity to grow your career in IT infrastructure management within a fast-paced environment in Ahmedabad. Key Responsibilities Manage and maintain Windows Servers, ensuring optimal performance and security. Provide basic to advanced support for server operations, including troubleshooting and issue resolution. Administer Office 365 and provide support for related services. Assist with Azure cloud platform tasks and basic cloud service management. Configure and manage Active Directory Federation Services (ADFS) and design Active Directory environments. Perform server backups and restore configurations to ensure data integrity. Manage Exchange Servers for smooth email operations. Plan and execute server migrations and implement new servers or services based on organizational requirements. Utilize PowerShell scripting for automation and server management tasks. Collaborate with the network team to maintain a solid understanding of networking protocols and infrastructure. Document processes and maintain technical documentation for system configurations and procedures. Required Skills & Qualifications 1 to 5 years of experience in system administration with Windows Servers and related technologies. Working knowledge of Office 365 administration and Azure basics. Experience with Active Directory, ADFS, and Exchange Server management. Familiarity with PowerShell scripting for automation and task efficiency. Clear understanding of networking concepts and protocols. Strong problem-solving skills and ability to manage server issues proactively. Good command of written and spoken English communication. Relevant Microsoft certifications (e.g., MCSA, AZ-900) are a plus. Work with a dynamic IT infrastructure team in Ahmedabad. Exposure to hybrid on-premises and cloud environments (Office 365 & Azure). Opportunity for professional growth and certification support. Competitive salary and a collaborative workplace culture. Qualification : Any Graduate with IT background or equivalent

Deputy General Manager - ESG Location: Ahmedabad, Gujarat, India Responsibilities ESG Compliance and Strategy Development Develop long-term ESG strategies that align with corporate objectives, ensuring effective communication and implementation across the organization to foster a culture of environmental and social responsibility. Ensure all operations exceed regulatory requirements by developing comprehensive compliance strategies and leading the implementation of these strategies across all departments. Set high-level goals, monitor progress, and address any compliance gaps identified during regular audits. Environmental Stewardship Initiatives Lead the development and implementation of advanced environmental stewardship initiatives within the Hydro PSP plant, focusing on reducing environmental impact and promoting sustainability through innovative practices and technologies. Evaluate the effectiveness of environmental initiatives, making data-driven adjustments to improve outcomes, ensuring all activities are documented and reported to both internal and external stakeholders. Developing Reporting Frameworks Develop and oversee ESG reporting frameworks, ensuring they are robust, transparent, and aligned with industry standards and regulatory requirements. Create standardized reporting procedures for accurate and timely collection of ESG data across all departments. Ensure all ESG reports are comprehensive, providing insights into the plant s environmental, social, and governance performance, and use these reports to guide strategic decision-making and continuous improvement. Social Responsibility Programs Oversee the planning and execution of social responsibility programs aimed at improving the welfare of local communities and enhancing the plant s social impact. Identify key areas where the plant can make a positive difference, such as education, health, and infrastructure, and develop programs to address these needs. Ensure that social responsibility initiatives align with the overall ESG strategy and monitor impact through regular assessments and stakeholder feedback. Governance Structures and Processes Lead efforts to enhance governance structures and processes, ensuring they are robust, transparent, and aligned with best practices in corporate governance. Ensure all governance processes are well-documented, consistently applied, and communicated effectively to all relevant stakeholders. Contribute to the plant s overall operational integrity and ethical standards. Stakeholder Engagement Lead stakeholder relations efforts by developing and executing comprehensive engagement strategies for open, transparent, and proactive communication with all external stakeholders. Oversee the management of relationships with regulatory bodies, local communities, environmental organizations, and other key stakeholders. Ensure all stakeholder communications align with ESG objectives and that feedback is used to inform ongoing ESG initiatives and decision-making. Key Stakeholders Internal: Direct Supervisors & other Department Leaders Project Manager Engineering Head Finance Department HR Department Procurement Department Safety Officer IT Department Legal Department External: Government Regulatory Bodies Grid Authority Hydro Equipment Suppliers Land Owners Local Communities Environmental Consultants Financial Institutions Research Institutions Qualifications Educational Qualifications: Master's degree in Environmental Science, Environmental Engineering, or a related field. Certifications from the Indian Green Building Council (IGBC) or the National Environmental Engineering Research Institute (NEERI) in environmental management or sustainability. Work Experience: 12+ years of experience in environmental management or sustainability roles, preferably in the renewable energy or infrastructure sector. Proven track record in developing and implementing ESG strategies, conducting environmental impact assessments, and ensuring regulatory compliance. Strong understanding of environmental regulations, social responsibility standards, and governance frameworks. Qualification : Master's degree in Environmental Science, Environmental Engineering, or a related field.

Job Title: AWS DevOps Engineer Experience Required: 1-3 Years Job Location: Ahmedabad/Pune Educational Qualifications: UG: BE/BTech (CE, IT, EC, EEE) PG: MCA/MSC IT Job Description: We are looking for a talented AWS DevOps Engineer to join our dynamic team. The ideal candidate will play a crucial role in designing, developing, and deploying robust applications using AWS cloud technologies. You will work closely with the development and operations teams to ensure seamless integration, automation, and efficient cloud infrastructure management. Key Responsibilities: AWS Expertise: Hands-on experience with a wide range of AWS services including IAM, VPC, EC2, RDS, CloudFront, ECR, ECS, EKS, Lambda, CodeBuild, CodeCommit, CloudTrail, and CloudWatch. Serverless & Microservices: Proficiency in building and deploying serverless applications and microservice architectures. Infrastructure as Code: Experience with CloudFormation and Terraform, creating reusable, module-based code for resource provisioning. CI/CD Pipelines: Design, implement, and manage Continuous Integration and Continuous Deployment (CI/CD) pipelines using tools such as Jenkins, GitHub Actions, and other build management tools. Build Management: Proficiency in creating build artifacts using tools like Maven, Gradle, npm, etc. Cloud Infrastructure Management: Hands-on experience managing cloud-based infrastructure (AWS), ensuring scalability and security. Containerization & Orchestration: Expertise in Docker and container orchestration tools like AWS ECS, EKS, and Kubernetes. Monitoring & Analytics: Monitor platform capacity and health, providing analytics and forecasts for resource scaling. Version Control: Solid experience with Git and GitHub for version control. Automation & Scripting: Ability to automate tasks using scripting languages like Bash or Python. Troubleshooting & Logging: Proficient in logging, troubleshooting, and optimizing deployment pipelines for efficient operations. Key Requirements: Proven experience as a DevOps Engineer with a focus on AWS cloud technologies. Strong expertise in designing and implementing CI/CD pipelines to streamline development and deployment processes. In-depth knowledge of AWS security best practices and ability to implement them in the AWS environment. Strong problem-solving skills, with the ability to diagnose and troubleshoot issues in complex, distributed systems. Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams. Hands-on experience with logging and troubleshooting deployment pipelines. Nice to Have: AWS Certifications such as AWS Certified Solutions Architect Associate, AWS Certified Developer Associate, or AWS Certified Cloud Practitioner. Understanding of AI/ML concepts. Familiarity with logging and monitoring tools like ELK Stack and Grafana. Experience with SonarQube for continuous code quality inspection.

Job Title: Azure DevOps Engineer Required Experience: 1-3 Years Job Location: Ahmedabad/Pune Educational Qualifications: UG: BE/BTech (CE, IT, EC, EEE) PG: MCA/MSC IT Job Description: We are seeking a talented Azure DevOps Engineer to join our expanding team. In this role, you will be responsible for designing, developing, and deploying robust applications using Azure cloud technologies. Your work will be pivotal in automating, optimizing, and ensuring the efficiency of our cloud infrastructure and deployment pipelines. Key Responsibilities: Azure Resource Management: Support deployment and maintenance of Azure resources, such as Virtual Machines, Storage Accounts, Azure Functions, and Azure Kubernetes Service (AKS). CI/CD Pipeline Management: Assist in creating, managing, and optimizing CI/CD pipelines using Azure DevOps to ensure seamless integration and deployment of applications. Clean Code Practices: Write clean, scalable, and efficient code while adhering to best development practices. Automation Collaboration: Work with development teams to automate build, test, and deployment processes, driving faster and more reliable releases. Infrastructure Monitoring: Monitor the performance and reliability of infrastructure and pipelines, implementing improvements as needed. Troubleshooting: Troubleshoot and resolve issues related to builds, releases, environments, and cloud infrastructure. Documentation: Document DevOps processes, configurations, and best practices to ensure consistency and knowledge sharing across the team. Key Requirements: DevOps Experience: Proven experience in DevOps roles, ideally in cloud-based environments. Azure Knowledge: In-depth knowledge of Azure Cloud services, including Azure DevOps, App Services, Functions, Virtual Machines, and AKS. CI/CD Expertise: Hands-on experience with Azure DevOps pipelines and automating software delivery processes. Infrastructure as Code: Proficiency with Infrastructure as Code (IaC) tools like Terraform or ARM templates for managing cloud resources. Version Control: Knowledge of version control systems like Git and Azure DevOps, with an understanding of branching strategies. Scripting Skills: Experience in scripting languages such as PowerShell, Bash, or Python to automate workflows. Containerization: Familiarity with containerization tools such as Docker for application packaging and deployment. Analytical Mindset: Strong analytical and problem-solving abilities with a continuous learning mindset. Pipeline Troubleshooting: Experience in logging, troubleshooting, and optimizing deployment pipelines to ensure smooth operations. Good to Have: Azure Certifications: Certifications such as AZ-900 (Azure Fundamentals) or AZ-104 (Azure Administrator Associate) are a plus. AI/ML Understanding: Knowledge of AI/ML concepts and their integration into cloud environments. Monitoring Tools: Familiarity with logging and monitoring tools like ELK Stack and Grafana for operational insights. SonarQube: Experience with SonarQube for continuous code quality analysis.

Job Title: Sales Development Representative Location: Ahmedabad, India Job Type: Full Time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes to help transform their businesses and industries with advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help make the world a better place. About the Role: As a Sales Development Representative (SDR) at Rapidops, you'll be responsible for identifying, qualifying, and closing sales opportunities for our high-growth CRM product, Salesmate. This role offers the opportunity to develop and drive overall sales performance. You'll be engaged in both inbound and outbound sales efforts, helping businesses understand how Salesmate can enable growth through an efficient CRM platform. Key Responsibilities: Product Expertise: Learn and become an expert on Salesmate, our fastest-growing CRM product, and understand how it can help businesses grow and streamline their operations. Lead Generation & Sales Prospecting: Source new sales opportunities utilizing both inbound and outbound sales channels, including cold calls, emails, chat, and social media outreach. Lead Management: Record leads and prospect activities in the CRM, ensuring efficient lead management and progression through the sales pipeline. Sales Lifecycle Management: Research, qualify, and close opportunities, managing prospects through every stage of the sales cycle from initial contact to product demos and onboarding. Product Demos: Conduct high-quality product demonstrations, effectively communicating the value of Salesmate to potential clients. Collaboration: Work closely with the product engineering team to provide intelligence on client needs and complex sales scenarios, helping refine product offerings. Meet Sales Goals: Consistently meet or exceed activity goals and sales quotas, driving results for the company. Salesmate Ambassador: Represent Salesmate at conferences, events, and meetups, promoting the product and brand to a wider audience. Requirements: Experience: 1 to 3 years of experience in selling SaaS (Software as a Service) products. Experience in selling to global markets, particularly North American or European businesses. Sales Process Expertise: Experience managing the full sales cycle, from lead generation to product demos and onboarding new users. CRM Knowledge: Must be technically proficient and have a solid understanding of how CRMs function. Bonus points if you've used a CRM in previous roles. Communication Skills: Fluent in verbal and written communication in English. Work Shifts: Open to working in rotational shifts to align with North American and European sales teams. Self-motivation & Drive: Competitive, self-motivated, and results-oriented, with a strong desire to achieve and exceed targets. Curiosity & Creativity: A curious, creative, and proactive approach to addressing professional development and sales strategies. Team Collaboration: Demonstrated ability to work independently and as a productive team member. Fast-paced Environment: Work in a high-growth, high-reward environment where you can take initiative and make a significant impact. Career Growth: You'll have the opportunity to build and drive your sales career with a product that is helping businesses across the globe grow. International Exposure: Engage with global clients, particularly from North America and Europe, and broaden your international experience.

Job Title: Business Development Executive Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there s a lot more to build and transform. Job Summary: We are looking for an experienced Business Development Executive to join our team and drive growth by identifying and converting new business opportunities. The ideal candidate will have 3+ years of proven experience in outbound sales, IT sales, lead generation, cold calling, and international sales. As a Business Development Executive, you will play a pivotal role in identifying potential clients, establishing connections, and nurturing relationships to meet and exceed sales targets. Key Responsibilities: Outbound Sales: Proactively identify and reach out to prospective clients through cold calls, emails, and other outreach channels. Lead Generation: Develop and execute strategies for identifying and qualifying new business opportunities in international markets. IT Sales: Showcase a strong understanding of IT services and products to address client requirements effectively. Cold Calling: Generate and manage leads through targeted cold-calling efforts, ensuring a high conversion rate. International Sales: Build and maintain relationships with international clients, ensuring a seamless experience across different time zones and cultural backgrounds. Sales Strategy: Develop and execute sales plans to achieve or exceed revenue targets. Client Engagement: Present solutions, conduct negotiations, and finalize contracts while maintaining strong professional relationships with key stakeholders. Market Research: Stay updated on industry trends, competitor activities, and client needs to identify opportunities for business growth. Collaboration: Work closely with the marketing, technical, and operations teams to ensure seamless delivery and satisfaction for clients. Reporting: Track, analyze, and report sales metrics and KPIs to senior management. Key Skills and Qualifications: Education: Bachelor s degree in Business Administration, Marketing, IT, or a related field. Experience: Minimum of 3 years of experience in outbound sales, IT sales, lead generation, and cold calling in an international market. Proven track record of achieving and exceeding sales targets. Skills: Strong understanding of IT services, software solutions, and emerging technologies. Excellent communication, negotiation, and interpersonal skills. Ability to work in a fast-paced environment and handle multiple priorities. Experience in using CRM tools for sales tracking and lead management. Other: Flexibility to work in shifts catering to international markets, if required. Career Growth: Join a fast-growing company with endless opportunities for personal and professional development. Impact: Be a part of a team working on innovative digital products that impact businesses and industries globally. Dynamic Environment: Work in a collaborative and fast-paced environment where creativity and innovation are encouraged. Global Exposure: Gain experience working with international clients and expand your sales expertise on a global scale. If you re a motivated and experienced Business Development Executive with a passion for sales and IT services, we d love to have you as part of our Rapidops team! Qualification : Bachelors degree in Business Administration, Marketing, IT, or a related field.

Job Title: Content Editor Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about empowering individuals and businesses to thrive through our innovative digital products, software, and services. We collaborate with leading companies of all sizes and industries to help transform their operations and solve complex challenges, making a tangible difference in the world. Join us as we continue to expand and evolve! About the Role: We are seeking a talented and experienced Content Editor to join our dynamic team and contribute to the success of our SaaS-based products. In this role, you will be responsible for reviewing, editing, and refining content across a variety of platforms to ensure it aligns with our brand voice, engages our audience, and meets high-quality standards. Collaborating with content creators, writers, designers, and product teams, you will help produce content that is clear, concise, and compelling. Key Responsibilities: Content Review & Editing: Review and edit content for grammar, punctuation, spelling, style, clarity, and consistency. Brand Voice Alignment: Ensure all content aligns with the company's brand voice, tone, and editorial guidelines. Collaboration: Work closely with content creators, designers, and marketing teams to produce engaging content for websites, blogs, social media, emails, and marketing collateral. Accuracy & Fact-Checking: Proofread and fact-check content to ensure accuracy, credibility, and reliability. SEO Optimization: Optimize content for search engines to improve rankings and visibility, following SEO best practices. Content Strategy Development: Assist in the development of content strategies, editorial calendars, and ongoing content planning. Writer Support & Feedback: Provide constructive feedback and guidance to writers to enhance their skills and ensure high-quality content. Industry Awareness: Stay up-to-date on industry trends, best practices, and competitors' content strategies to inform our content creation process. Requirements: Education: Bachelor s degree in English, Journalism, Communications, Marketing, or a related field. Experience: At least 1+ year of experience in content editing OR 3+ years of experience as a senior content writer, ideally within a SaaS or technology-focused company. Attention to Detail: Exceptional attention to detail and organizational skills, with a strong focus on producing error-free content. Communication Skills: Excellent written and verbal communication skills, with the ability to adapt tone and style for various audiences and platforms. Technical Skills: Familiarity with content management systems (CMS) and digital publishing platforms. SEO Knowledge: A solid understanding of SEO principles and tools to help optimize content for higher search engine rankings. Team Player: Ability to collaborate effectively in a fast-paced environment with cross-functional teams. At Rapidops, you'll be part of a forward-thinking team, committed to delivering impactful, cutting-edge digital products that empower businesses worldwide. You'll have the opportunity to shape the voice and direction of our content across a wide variety of platforms, while working in a collaborative, fast-paced environment. Qualification : Bachelors degree in English, Journalism, Communications, Marketing, or a related field.

Job Description We are seeking a highly motivated and dynamic Business Development (BD) professional to join our team. The ideal candidate will be responsible for identifying new business opportunities, building and maintaining client relationships, and driving growth for our IT services/products. You will collaborate and create strategies to achieve business goals. Key Responsibilities Lead Generation & Client Acquisition. Convert leads into clients by pitching IT services/products effectively. Analyze market trends and competitors to identify new opportunities. Build and maintain long-term relationships with existing clients. Negotiate terms and close deals to meet or exceed sales targets. Work with cross-functional teams (development, design, operations) to ensure timely delivery of solutions. Regularly track and report on progress, sales metrics, client feedback, and market trends. Skills and Qualifications Strong negotiation and persuasion skills. Proficiency in CRM software and MS Office tools and related. Ability to understand technical concepts and explain them to non-technical audiences. Team Player: Good communication skills and the ability to work well within a team environment. Experience Required 1 year+ of professional experience in Business Development. Educational Qualifications Bachelor s degree in Business Administration, Marketing, IT, or related field. Preferred Skills Networking skills. Expertise in developing business plans. Qualification : Bachelors degree in Business Administration, Marketing, IT, or related field.

Job Title: HR and Admin Executive Experience: 3 to 5 years | Opening(s): 1 | Location: Ahmedabad | Department: Corporate Position Summary We are seeking a dynamic HR and Admin Executive to manage and oversee all human resources and administrative operations, ensuring smooth office functionality and efficient HR processes. This role demands exceptional organizational skills, attention to detail, and the ability to support teams effectively. Essential Duties and Responsibilities Operational Management Plan, coordinate, and manage all administrative procedures and systems. Allocate responsibilities and office space efficiently. Ensure the smooth and adequate flow of information within the company. Oversee facilities services, maintenance, and housekeeping management. Monitor costs and expenses to assist in budget preparation. HR Functions Support onboarding and offboarding processes for employees. Manage employee engagement activities and events to enhance workplace morale. Ensure compliance with HR policies and labor regulations. Procurement and Vendor Management Manage office supplies, IT inventory, and facility inventory requirements. Purchase new materials as needed, adhering to proper processes. Manage vendor relationships and oversee invoice management. Office Maintenance and Housekeeping Oversee daily office upkeep, ensuring high standards for office staff. Manage housekeeping excellence, including parking, cafeteria, lunch, and snacks. Travel and Event Coordination Manage travel arrangements and accommodation for employees. Plan and execute employee engagement activities and events. Compliance and Policy Adherence Ensure company policies and regulations are well-documented and followed. Stay updated on organizational changes and business developments. Front Desk and Facility Management Supervise front desk operations and floor/facility management. Qualifications Proven 3 to 5 years of experience in HR and administrative roles. Strong organizational and leadership skills. Excellent communication and interpersonal abilities. Proficiency in office management. Ability to multitask and manage competing priorities effectively.

Job Title: Network Engineer (Cisco) Role Overview: The Network Engineer is responsible for carrying out updates to the service lifecycle, configuring IT systems, executing changes, drafting documentation, and monitoring IT services. The role demands expertise in various Cisco network devices and services, troubleshooting, and network maintenance for high-performance and availability. Key Responsibilities Carry out recommended updates to the service lifecycle, including patching and point releases upgrades. Configure IT systems and execute basic changes while following standard operating procedures and change/release management policies. Draft technical and end-user documentation for specific IT services or sets of services. Monitor specific IT services for availability and performance, reporting anomalies through predefined processes. Expert in various Cisco network devices and services (routers, switches, MPLS, SolarWinds, Umbrella, BRG, firewall, load balancers, VPN, VoIP/Call Manager). Installation, configuration, and troubleshooting experience with Cisco devices. Experience in Voice, WAN, Wireless & Site Networks. Perform network maintenance and system upgrades, including service packs, patches, hot fixes, and security configurations. Monitor system resource utilization, trending, and capacity planning. Problem-solving skills to resolve network-related issues. Manage telecommunications network including LAN, WAN, MPLS, and SONET environments. Support SSL VPN, Firewall, and Network Switches. Hands-on experience in installing, configuring, and troubleshooting Cisco routers, Palo Alto Firewalls, switches, load balancers, and network access controllers. Represent network operations function for all change management-related queries. Experience in using network management tools for performance tuning, troubleshooting, and capacity planning. Specific Knowledge In-depth understanding of and experience with Firewall LAN/WAN, routing, switches including BGP, Meraki, MPLS, VPN, Solarwinds, Umbrella, BRG, and EIGRP. Advanced experience with routers, switches, and LAN/WAN equipment. Knowledge and working experience with Wireless Infrastructure. Familiarity with network monitoring and diagnostic tools. Advanced troubleshooting skills in LAN/WAN/Wireless infrastructure. Escalation point of contact for all Network Technologies. Skills Ability to work independently, as a technical resource, and as a key participant in a team environment. Independent, persistent, and results-oriented individual able to contribute ideas and opinions for sound solutions. Comfortable working with minimal supervision/guidance and dealing with ambiguity. Excellent time management and organizational skills, able to manage multiple concurrent projects. Excellent English communication and presentation skills, both written and verbal. Experience in handling critical incidents and providing solutions in pressure situations. Familiarity with ticketing systems. Ability to grasp and understand new technology trends and concepts. Certifications CCNA, CCNP, PCNSA or PCNSE certification required.

Position: Incident Manager - US Shift Job Summary: The Incident Manager is responsible for leading the incident management process to ensure timely identification, resolution, and documentation of IT incidents. The role involves coordinating with cross-functional teams, handling major incidents, and driving continuous improvement in IT service delivery. The ideal candidate should have expertise in ITIL processes, IT service management (ITSM) tools, stakeholder communication, and problem-solving skills to maintain high availability and stability of IT services. Key Responsibilities: Incident Management & Response: Lead the incident management process, ensuring rapid response, resolution, and communication. Act as an escalation point for critical IT incidents, ensuring minimal disruption to business operations. Coordinate with IT teams (Infrastructure, Network, Security, Applications, etc.) to diagnose, troubleshoot, and resolve issues. Ensure compliance with SLAs by monitoring incident resolution times and escalating issues as needed. Conduct Root Cause Analysis (RCA) and drive corrective actions to prevent recurrence. Facilitate post-incident reviews (PIRs) and ensure continuous process improvements. Stakeholder Communication & Coordination: Serve as the primary liaison between IT teams, business units, and senior leadership during incidents. Provide timely incident status updates to stakeholders with clear impact assessments. Ensure effective collaboration with third-party vendors and service providers for quick resolution. Develop and maintain incident communication templates for standardization. Process Improvement & Governance: Ensure adherence to ITIL best practices and ITSM frameworks. Identify trends in recurring incidents and work with Problem Management to implement permanent fixes. Maintain and enhance Incident Management Standard Operating Procedures (SOPs). Work closely with Change Management to assess risks and minimize service disruptions. Training & Readiness: Conduct training sessions for IT teams on best practices for incident handling. Organize incident response simulations and tabletop exercises to enhance preparedness. Develop incident management playbooks to standardize response procedures. Required Skills & Qualifications: Technical & ITSM Expertise: Strong understanding of ITIL frameworks (Incident, Problem, and Change Management). Hands-on experience with ITSM tools such as ServiceNow, BMC Remedy, Jira Service Desk, or similar platforms. Knowledge of enterprise IT environments, including networking, cloud services, cybersecurity, and applications. Familiarity with log analysis, event correlation, and monitoring tools (e.g., Splunk, SolarWinds, Nagios). Soft Skills & Competencies: Excellent communication and stakeholder management skills for cross-functional collaboration. Strong analytical, problem-solving, and decision-making abilities under high-pressure situations. Ability to handle multiple high-priority incidents simultaneously. Leadership skills to guide IT teams and improve incident management practices. Education & Certifications: Bachelor s degree in Computer Science, Information Technology, or related field. ITIL Foundation Certification (ITIL v3 or ITIL 4) Mandatory. Preferred: ISO 27001, PMP, COBIT, CISSP, or relevant ITSM/security certifications. If you are an experienced Incident Manager with a strong ITIL background and the ability to manage high-priority incidents in a fast-paced environment, we encourage you to apply and join our dynamic team! Qualification : Bachelors degree in Computer Science, Information Technology, or related field.

Summary: International Business Development is a dynamic professional who is well versed with process of Business to Business (B2B) and Business to Customer (B2C) sales. This individual needs to be excellent in strategic planning, and device strategies to achieve the desired goals. This person needs to be self-driven, goal oriented and passionate to achieve the Key Result Areas. Job Responsibilities: Responsible for B2B & B2C international sales; Planning strategies to win selected accounts Accountable for achieving Quarterly & Annual Sales Target Responsible for overall planning, strategy, direction, and control of international sales. Responsible for building and maintaining sales pipeline in Dynamics CRM and submitting required sales forecasts. Responsible to take complete ownership of accounts and handling customers queries/complaints Required to communicate with operations team on timely basis for the opportunity stages in sales cycle Ensuring that all contractual agreements done with the clients are fulfilled to their expectations Coordinate with the internal team to understand the solutioning and take the business ahead. Establish network with B2B and B2C decision makers and convert relationships into sales Focus on revenue generation and making sure that overall targets are achieved Source new opportunities from tools like LinkedIn & other DB sites Required Qualifications/Skills: Minimum 2 years of B2B / B2C sales experience preferably ERP, CRM, BI etc. in international market; Experience of working with US clients is desirable Readiness to work in International time zones as per business requirements B.Tech. + MBA (Marketing) Preferred. High level of energy, drive, intellect, enthusiasm, initiative, and commitment; including the ability to work in a high pressure, fast moving environment Self-motivated to expand professional knowledge of MS Dynamics Products skills Excellent verbal & written communication skills in English. The candidate will regularly conduct presentations for clients Goal oriented, pro-active and go-getter attitude that allows to take responsibilities Proven ability to collaborate with colleagues and cross functional team members Charisma and optimism in day-to-day work as well as patience, confidence and determination in the goal realization Social media marketing skills is desirable Advanced knowledge of MS Office Compensation: Intech offers competitive compensation comprising of fixed base pay with a performance Linked Incentive earned on the basis of achievement of objectives and company performance. This position will have a sales and profitability target-based incentives. Intech allows flexible working hours & travel allowance. Job Location: Ahmedabad About Intech: Intech Systems is a fast-growing IT services organization, with offices in India and the US. The company has evolved from its humble beginnings and has emerged as one of the most reliable IT services companies across India. Today, Intech stands out in the market as a Microsoft Dynamics Gold Partner and is one of the Elite Managed Partners of Microsoft. Intech offer a range of products aimed at delivering transformative state-of-the-art technology solutions, including Microsoft Dynamics AX, Microsoft Dynamics NAV, Microsoft Dynamics CRM, and Microsoft Azure. In addition, Intech also offers a range of complementary business solutions such as Microsoft SharePoint, Business Intelligence, Human Resources Solutions, and Mobility Solutions, which are integrated with the Dynamics suite to help enhance productivity for organizations. Qualification : B.Tech. + MBA (Marketing) Preferred.

About the Team: The Translations Department operates within the Documents Insights & Services domain of the Market Intelligence division at S&P Global. This team is responsible for ensuring the timely and accurate translation of content to support both financial and non-financial data collection teams across the division. The department also supports translation needs for various other divisions within the organization. As part of the team, you will be exposed to cutting-edge translation tools and will engage in frequent interactions with global teams, offering valuable insights into industry dynamics, cultural diversity, and the cultivation of a collaborative work environment. The Impact: In this role, you will lead a team of 16 to 18 associates, contributing significantly to the achievement of departmental and organizational goals. You will work closely with your manager to drive initiatives related to translation operations, ensuring that the team delivers high-quality results while adhering to company policies and guidelines. This role provides an opportunity to lead by example, embrace change, and manage communication effectively across diverse teams, supporting the continuous development of your team members and fostering a high-performance culture. What s in it for You: Exposure to Global Operations: Join a large and growing translation operations team, with over 300 employees spread across 7 operating sites, utilizing state-of-the-art tools and processes. Cross-Functional Collaboration: Work with multicultural teams based in Ahmedabad, Hyderabad, Islamabad, Manila, South Korea, Malaysia, and Buenos Aires, aligning with global objectives. Skill Development: Gain broad exposure to various data collection processes within S&P Global, with a focus on translation services required across the organization. Key Responsibilities: Team Leadership: Lead and manage a team of 16 to 18 associates, ensuring optimal performance in the data extraction process from multiple sources, tools, and documents. Process Management: Oversee day-to-day workflow management, ensuring that team members meet operational targets and maintain high accuracy and efficiency in their work. Compliance & Quality Assurance: Ensure team members adhere to company guidelines, policies, and research tools while maintaining compliance in data/information collection processes. Performance & Development: Manage performance reviews, provide coaching, and lead talent development initiatives. Support individual career growth through personalized feedback and training. Stakeholder Engagement: Serve as a point of contact for internal and external clients, ensuring smooth communication and the successful execution of translation and data enhancement projects. Delegation & Resource Planning: Identify individual strengths within the team to allocate tasks effectively, and plan resource requirements to meet business needs while ensuring continuity of operations. What We re Looking For: Functional and Business Knowledge: Strong understanding of operations principles, business and data/content management, and operational workflows. Familiarity with relational database concepts and translation tools, with the ability to leverage these for operational success. Problem-Solving & Project Management: Ability to resolve complex issues within operations and manage projects from inception to completion. Strong conflict and change management skills, with the capacity to perform under pressure and make well-informed decisions. Client and Stakeholder Management: Maintain productive relationships with international clients, ensuring the successful delivery of services. Understand client needs and manage expectations while communicating efficiently and effectively. People Development & Performance Management: Lead team performance management, provide coaching and support, and identify development needs. Set clear goals, provide ongoing training, and foster an environment of continuous improvement. Required Skills & Qualifications: Excellent Communication: Proficient in both written and spoken communication, with the ability to engage with global teams and stakeholders effectively. Leadership and Interpersonal Skills: Strong team leadership abilities, with a focus on building relationships and fostering a collaborative team culture. Analytical & Decision-Making Abilities: Strong analytical thinking, decision-making skills, and attention to detail. Technical Proficiency: Intermediate knowledge of Microsoft Access, SQL, and advanced Microsoft Excel skills. Familiarity with RPA, Machine Learning, and Lean/Six Sigma methodologies is preferred. Flexible Work Schedule: Ability to work in rotational or night shifts as needed. Preferred Qualifications: Postgraduate degree in Commerce, Business Administration, or Management. Bachelor's or Master's Degree in Computer Science. Qualification : Bachelor's or Master's Degree in Computer Science.

Role Description: This is a full-time on-site role for an Information Technology Business Analyst at Samcom Technobrains Pvt. Ltd. in Ahmedabad. The Business Analyst will be responsible for analyzing business processes, gathering and documenting business requirements, and utilizing information technology to optimize business operations and enhance efficiency. The Business Analyst will act as a bridge between the business and IT departments, ensuring that IT solutions align with business needs. This role involves analyzing business processes, identifying areas for improvement, and implementing IT solutions to enhance business operations. Experience 1 year to 4 years of experience IT Services Industry Experience only Looking for an Immediate Joiner Responsibilities Business Analysis, Business Requirements, and Business Process Communicate with stakeholders to understand their requirements and document business needs Analyze data to identify trends, patterns, and insights that can inform business decisions Design and propose IT solutions that meet business requirements and improve efficiency Create detailed business analysis documents, including project plans, business requirements documents, and functional specifications Monitor the effectiveness of implemented solutions and make necessary adjustments to ensure optimal performance Proven experience as a Business Analyst in an IT environment Information Technology Strong problem-solving and critical thinking skills Familiarity with Agile project management practices Excellent communication and presentation abilities Ability to work well in a team and collaborate effectively Experience in the software development lifecycle Bachelor's or Master's degree in Information Technology, Computer Science, or related field Job Benefits 5 days working Referral Bonus Policy Reward & Benefit Employee Training Sessions Incentive Bonus Policy Annual Trip Team celebrations One-to-one mentorship Early leave and Late Coming policy Qualification : Bachelor's or Master's degree in Information Technology, Computer Science, or related field

Roles and responsibilities : We are looking for a skilled Hardware and Network Engineer to join our IT team. The ideal candidate will have hands-on experience with hardware troubleshooting, network configuration, and server setup. This role involves maintaining the IT infrastructure, ensuring seamless connectivity, and supporting our team with hardware and networking needs. Key Responsibilities: 1. Infrastructure Maintenance and Support: Maintain and support IT infrastructure, including servers, desktops, and networking hardware. Conduct regular maintenance checks and troubleshoot hardware issues as they arise. Ensure timely upgrades and replacements of hardware components to maintain optimal performance. 2. Network Configuration and Management: Configure, install, and manage network devices such as routers, switches, and firewalls. Monitor network performance, troubleshoot connectivity issues, and ensure secure and efficient data transfer. Set up and manage LAN/WAN and wireless networks, ensuring a reliable and secure network environment. 3. Server Setup and Administration: Set up, configure, and maintain company servers to ensure secure and stable operations. Monitor server health, backup data, and restore systems as needed. Perform regular updates and apply patches to ensure security and functionality. 4. Technical Support and Troubleshooting: Provide technical support for end-users, assisting with hardware, software, and network-related issues. Conduct diagnostics to identify and resolve system failures, network disruptions, and hardware malfunctions. Document issues and resolutions, providing feedback for continuous improvement. 5. Documentation and Reporting: Maintain accurate records of network configurations, hardware inventory, and system upgrades. Prepare reports on system performance, network usage, and troubleshooting actions taken. Requirements: 6. Bachelor s degree in related field (or equivalent experience). 7. Minimum 1 year of experience in hardware troubleshooting, network configuration, and server setup. 8. Strong knowledge of networking concepts, including LAN/WAN, IP addressing, DHCP, DNS, and network security. 9. Proficiency in configuring and managing servers. 10. Familiarity with hardware components, network devices, and diagnostic tools. Preferred Qualifications: 11. Experience with network management tools and monitoring software. 12. Basic knowledge of virtualization technologies is a plus. 13. Strong problem-solving skills and ability to work independently. Perks and Benefits: Healthy & Flexible Work Environment All Saturdays Off (5 Days Working) Performance based Incentive & employee friendly policies Attractive Awards, Festival Celebrations, Picnic, Birthday Celebrations etc. Unlimited opportunity to grow.

Relationship Manager (RM) Global Trade Finance (GTX) Location: Ahmedabad Experience: 3 5 years Reporting To: Head Global Trade Finance Company: KredX About GTX GTX is a licensed International Trade Financing Services (ITFS) platform operating under IFSCA, designed to support exporters and importers with cross-border working capital needs. Headquartered in GIFT City, our tech-driven platform combines innovative financial solutions with market expertise to simplify and scale global trade financing. Role Overview We are expanding our Global Trade Finance (GTX) vertical and are looking for a highly motivated and experienced Relationship Manager to join our team. In this role, you will be responsible for structuring and executing trade finance transactions, managing client portfolios, building strategic relationships, and ensuring compliance across all operations. You'll work closely with exporters, importers, financial institutions, and internal teams to deliver comprehensive trade finance solutions. Key Responsibilities Client & Transaction Management Originate, structure, and execute various trade finance products such as export factoring, LC, SBLC, forfaiting, buyer s/supplier s credit, etc. Manage and grow a portfolio of corporate clients engaged in international trade. Identify cross-selling opportunities and strengthen client relationships through customized financing solutions. Operational & Risk Oversight Ensure thorough execution of documentation, credit appraisal, compliance checks (KYC/AML), and risk assessments. Oversee transaction lifecycles, including disbursals, repayments, collateral management, and flow monitoring. Coordinate with compliance, risk, and legal teams to ensure risk mitigation across deals. Banking & Institutional Partnerships Liaise with banks (domestic & international), NBFCs, ECAs, and factoring partners for deal structuring and closures. Negotiate terms, pricing, and exposure limits with funding institutions to secure optimal outcomes. Strategic Initiatives Contribute to the development and automation of trade finance products and processes. Monitor global trade trends, regulatory updates (UCP, URDG, FEMA, RBI), and customer behaviors to inform strategy. Candidate Profile Education & Experience 3 5 years of experience in trade finance roles at banks, NBFCs, fintechs, or corporate treasury teams. Certifications such as CDCS or CITF are advantageous. Strong knowledge of trade finance instruments, international regulatory frameworks, and cross-border trade dynamics. Skills & Competencies Proficient in trade documentation, credit analysis, and risk management. Strong analytical thinking and structured problem-solving abilities. Excellent communication, negotiation, and client relationship management skills. Be a part of a high-impact, high-growth vertical with international exposure. Work in a fast-paced, innovation-driven environment backed by strong institutional support. Lead and contribute to digital-first, transformative trade finance initiatives.

ServiceNow Developer ITSM | Full-Time | Ahmedabad, Gujarat Location: Ahmedabad, Gujarat Job Type: Full-Time Experience: 3 to 6 years (including 2+ years of hands-on ServiceNow development) Industry: Information Technology / IT Services Functional Area: ITSM, Application Development Work Schedule: Flexible working hours Job Summary We are hiring an experienced ServiceNow Developer in Ahmedabad to join our growing IT team. This technical role is responsible for the configuration, customization, and ongoing development of the ServiceNow platform, supporting IT Service Management (ITSM) and other business processes in alignment with ITIL best practices. The ideal candidate will bring deep technical knowledge and hands-on experience in building scalable ServiceNow solutions. Key Responsibilities Analyze, define, and document business and system requirements for workflows, integrations, user interfaces, and automation. Configure and customize the ServiceNow platform, including workflows, business rules, client scripts, ACLs, UI policies, and UI actions. Develop and maintain ServiceNow integrations with internal and third-party systems via REST, SOAP, and other methods. Design and implement automated workflows to streamline business processes and improve efficiency. Maintain and manipulate data within the ServiceNow CMDB, incident, change, and other modules. Work closely with cross-functional teams to understand user requirements and deliver scalable solutions. Participate in ServiceNow upgrades, patching, and platform maintenance tasks. Required Skills and Qualifications 3 6 years of overall IT experience, with 2 4 years specifically in ServiceNow development. Strong understanding of ITSM processes and practical experience in ServiceNow implementations. Experience working on enterprise-level applications with multi-functional modules. Proficiency in JavaScript, ServiceNow scripting, UI policies, and data policies. Experience integrating ServiceNow with other tools and platforms. Solid grasp of ITIL v3 concepts, particularly in operational support and analysis. Excellent problem-solving skills, attention to detail, and ability to work independently. Preferred / Nice to Have Experience with ServiceNow Service Portal development for creating customized user experiences. Knowledge of front-end technologies such as AngularJS, Bootstrap, CSS, and HTML. Experience building widgets and custom portal components in ServiceNow. ServiceNow certifications (e.g., CSA, CAD, CIS) are a strong plus. Prior experience in agile development environments. Opportunity to work on cutting-edge ServiceNow implementations. Collaborative work culture with flexible working hours. Exposure to enterprise ITSM, automation, and cloud platforms. Continuous learning and certification opportunities. Apply now to grow your career as a ServiceNow Developer in a dynamic, fast-paced IT environment in Ahmedabad!