IT Process Improvement Jobs in Bengaluru

913 Jobs Found

OK

Manager, Go-to-market Technology - Support Operations

Okta

7+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Manager, Go-To-Market Technology Support Operations Location: Bengaluru Department: Business Technology Experience: 7+ Years (3+ Years in Team Management) Employment Type: Full-Time About Okta Okta is The World s Identity Company. We empower everyone to securely use any technology, on any device, from anywhere. Our Okta and Auth0 platforms offer secure access, authentication, and automation placing identity at the center of digital transformation and enterprise growth. At Okta, we celebrate diverse backgrounds and experiences. We aren t looking for a perfect fit we re looking for lifelong learners and collaborative builders who bring unique value to our mission. The Team You ll join the Go-To-Market Technology (GTM) group, a core part of Okta s Technology, Data & Intelligence (TDI) organization. Our vision: drive clarity, collaboration, and accountability across the business while enabling Okta s scale and growth. The Opportunity We re seeking a Manager to lead the Support Operations team within GTM Technology. This role is responsible for managing a team of Business Application Administrators who oversee and support Okta s GTM systems primarily Salesforce and integrated applications such as ServiceNow. You ll drive operational excellence, oversee capacity and team development, collaborate cross-functionally, and shape how we support and optimize business applications across global teams. This role requires strong technical know-how of the Salesforce ecosystem, a mindset for process improvement, and a passion for team leadership. Key Responsibilities Leadership & Talent Development Build, motivate, and lead a high-performing team of application administrators. Hire, mentor, and retain top talent through coaching and career planning. Provide direction and remove roadblocks to help your team succeed. Foster a culture of learning, ownership, and continuous improvement. Performance Management Define and track KPIs and team SLAs with a data-driven approach. Manage team resource allocation and adjust capacity as business needs shift. Identify skill gaps and build plans to address them through training and hiring. Cross-Functional Collaboration Partner with Technology, Data & Intelligence, Security, and Compliance teams to align on goals and incident handling. Refine escalation processes for a smooth support experience across teams. Enable seamless knowledge transfer and system supportability. Documentation & Automation Lead the Knowledge Centered Service (KCS) program to scale AI-driven incident resolution. Standardize and document team operational processes to ensure consistency. Security & Compliance Ensure all Salesforce and GTM-related systems adhere to compliance standards such as SOX. Collaborate with security teams on audits and mitigation of any vulnerabilities. Innovation Culture Encourage your team to explore new Salesforce, AI, and automation features. Promote participation in hackathons, Fix-It Days, and other internal innovation initiatives. Required Skills & Experience 7+ years of experience in IT or Business Systems, with 3+ years in people management. Strong expertise in the Salesforce ecosystem and enterprise SaaS tools like ServiceNow, Jira, Confluence, GitHub, etc. Experience in a global or multi-location work environment. Deep understanding of compliance (e.g., SOX) and security standards for enterprise applications. Proven track record of driving team innovation and embedding modern tools or practices. Excellent interpersonal and executive-level communication skills. Strong organizational, time management, and stakeholder alignment capabilities. Ability to remain resilient under pressure and maintain focus on team and business outcomes. High Impact: Drive global support operations for a critical business tech stack. Empowered Leadership: Build and lead a team in a dynamic, growing organization. Growth & Learning: Opportunities for continuous development in technology, leadership, and innovation. Collaborative Culture: Join a purpose-driven company with a human-centered, inclusive team culture. Join Us Become a part of a company that s transforming how identity is secured and scaled in the modern world. At Okta, you belong.

Manager Go Market Market manager Technology
MF

IT Support Engineer

Muthoot Fincorp (mfl)

3-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: IT Support Engineer Location: Bangalore Experience Required: 3 5 years Department: IT & Infrastructure About Muthoot FinCorp ONE Muthoot FinCorp ONE is a fintech venture from Muthoot FinCorp Ltd., building a comprehensive digital financial ecosystem offering services across lending, investments, protection, and remittance. With a vision to become India s most trusted digital financial services provider, we blend a startup's agility with the legacy strength of the Muthoot Pappachan Group. Our platform focuses on delivering seamless, scalable, and user-friendly financial solutions, backed by robust technology and innovation. What You ll Do Key Responsibilities As an IT Support Engineer, you will be a critical part of our technology operations team, ensuring smooth IT functionality, end-user support, asset management, and continuous process improvement. End-User Technical Support Resolve technical issues related to hardware, software, systems, and networks. Provide timely and professional IT support to internal users across devices and platforms. Manage and resolve IT helpdesk tickets with proper documentation and follow-ups. IT Asset & Inventory Management Maintain an accurate inventory of IT hardware and software assets. Ensure timely updates, maintenance, and tracking of all IT assets across teams. Documentation & Knowledge Management Document recurring issues and resolutions to build a central knowledge repository. Maintain technical documentation for internal systems, network diagrams, SOPs, and processes. Track and log all IT tasks, issues resolved, and support interactions. Collaboration & Cross-Functional Support Work with engineering, product, and business teams to troubleshoot issues and implement tech solutions. Actively participate in project implementations and cross-functional technical initiatives. Continuous Learning & Team Development Proactively identify areas for personal and team improvement. Share knowledge, conduct peer training, and mentor junior staff when required. Attend trainings, write technical blogs, or suggest process improvements for efficiency. What We re Looking For Skills & Qualifications Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Experience: 3 to 5 years of experience in IT support, infrastructure, or end-user services. Technical Skills: Strong knowledge of Windows/Mac OS, system troubleshooting, and networking fundamentals. Proficient in Microsoft Office Suite, ITSM tools, ticketing systems, and remote support tools. Basic understanding of ITIL practices is a plus. Soft Skills: Excellent problem-solving and communication skills (both written and verbal). Detail-oriented with excellent documentation and follow-up discipline. Strong customer service mindset with an ability to work independently and collaboratively. Comfortable working in a fast-paced, startup-like environment. Impact at Scale Contribute to building India s next big fintech story Startup Culture + Legacy Backing Best of both worlds High-Growth Opportunity Learn from senior industry leaders and drive your career forward Ownership & Autonomy Make decisions, solve real problems, and take initiative Team of A-Players Work alongside passionate, high-performing professionals If you re passionate about IT support, love solving real-world tech issues, and want to be part of a purpose-driven digital finance revolution we d love to hear from you. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

IT Support IT support Support It Engineer
WO

Senior Development And Demo Applications Administrator

Workato

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Senior Development and Demo Applications Administrator Location: Bangalore, India Shift: 2 PM 11 PM IST (EMEA/US business hours) About Workato Workato is a global leader in enterprise orchestration, helping over 400,000 customers streamline operations by connecting data, processes, applications, and experiences using its AI-powered automation platform. Workato is widely recognized by Forbes, Deloitte, Quartz, and Business Insider as a top startup to bet your career on. Work at the forefront of AI-driven automation in a high-impact, fast-growing environment. Thrive in a flexible, collaborative, innovation-first culture. Enjoy world-class perks while contributing to meaningful work that empowers businesses worldwide. Your Role As a Senior IC overseeing 150+ demo applications, you ll be pivotal in supporting Workato s technical teams including Product, Presales, Postsales, and Customer Support. You ll manage the lifecycle of demo apps, ensure operational excellence, and optimize for scale through automation, governance, and budgeting. Key Responsibilities Governance & Admin Manage lifecycle and governance of 150+ demo applications. Set policies for usage, compliance, and security. Administer user access, permissions, licenses, and complex configurations. Support & Enablement Act as go-to expert for all demo app support, requests, and issues. Train users and build documentation to scale adoption and reduce friction. Collaborate with technical teams to ensure integrations run smoothly. Budgeting & Procurement Define and manage budgets for demo tools and services. Own vendor engagement and procurement with support from sourcing teams. Monitor license renewals and negotiate terms proactively. Setup & Automation Set up new instances aligned with business goals. Implement automation for repetitive admin tasks (e.g., user provisioning, license allocation, workspace setup). Contribute to greater efficiency and systematization of demo environments. What You Bring Technical Skills & Experience 5+ years in application administration or IT governance. Hands-on experience in complex app configurations, user/permission/license management. Strong budgeting, procurement, and vendor management experience. Familiar with IDPs (Okta), SSO, MFA, OAuth2.0, OpenID Connect, SAML. Exposure to orchestration, BPM, or automation platforms a big plus. Excellent documentation, troubleshooting, and process improvement skills. Soft Skills Organized, proactive, and detail-oriented. Excellent communicator and team collaborator. Tech-savvy with a customer-first mindset. Strong analytical and problem-solving capabilities.

Senior Development Demo Applications Applications development
SI

Senior Manager, Salesforce Operations

Samsara Inc

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Senior Manager, Salesforce Operations Location: Bengaluru, India (Hybrid 3 days onsite) Company: Samsara Technologies India Pvt. Ltd. About Samsara Samsara (NYSE: IOT) leads the Connected Operations Cloud, empowering industries like transportation, agriculture, and manufacturing to harness IoT data for smarter, safer, and more sustainable operations. With a global impact and a fast-scaling culture, Samsara offers unique opportunities to solve real-world challenges with cutting-edge technology. Role Overview Samsara is seeking a Senior Manager, GTMS (Go-to-Market Systems) Operations to lead the Salesforce operations team in Bangalore. Reporting to the Sr. Director of Sales Systems, this role is pivotal in building Samsara s India-based GTMS operations from the ground up, ensuring performance, scalability, and alignment across Sales, Finance, Product, and Business Technology functions. The ideal candidate is an experienced Salesforce operations leader with a passion for systems stability, stakeholder alignment, and continuous process improvement, coupled with strong people leadership and cross-functional collaboration skills. Key Responsibilities Operational Excellence & Governance Lead end-to-end incident and problem management across the Salesforce and GTMS ecosystem. Drive operational stability, reliability, and proactive issue resolution across sales systems. Manage system releases, updates, and quality control processes. Cross-Functional Collaboration Act as a bridge between Sales, Finance, Product, and IT to align systems strategy with business outcomes. Ensure seamless data flow and process integration across enterprise systems. Maintain transparent, regular communication with senior stakeholders. Strategic Planning & Cost Management Build operational strategies that support scale and growth in GTM functions. Optimize resource allocation and control budget and cost efficiency. Support and execute on long-term product and process roadmaps. Team Leadership & Development Build, mentor, and manage L2/L3 operations teams based in India. Foster an inclusive, high-performing team culture with strong talent development practices. Define KPIs and continuously improve team performance through coaching and process optimization. Vendor, Compliance & Risk Management Manage third-party vendor relationships and evaluate tools to enhance operational delivery. Enforce compliance, data security, and privacy standards within the systems landscape. Minimum Qualifications Bachelor s degree in IT, Business, or a related field (Master s preferred). 3+ years experience in a Salesforce-focused operations leadership role. Proven expertise in Salesforce Sales Cloud, CPQ, and GTM systems integration. Deep operational experience in system support, QA, and incident management. Strong executive presence, communication, and stakeholder influencing skills. High level of business acumen and ability to align tech strategy with business goals. Ideal Traits Strategic thinker with a passion for customer-centric system design. Strong collaborator across technical and non-technical teams. Agile leader ready to scale operations in a hyper-growth, data-driven environment. Curious about using AI and automation to elevate system reliability and performance. Qualification : Bachelors degree in IT, Business, or a related field (Masters preferred).

Senior Manager Senior manager Salesforce Salesforce manager
RU

Global Lead Sales Data Operations

Rubrik

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Lead Sales Data Operations Location: Bangalore, India (On-site) About Rubrik Rubrik is the fastest-growing enterprise startup in Silicon Valley, revolutionizing cloud data management. Following our IPO in April 2024, we reached $1B ARR with 38% YoY growth as of Q3 2025. Leveraging AI and cutting-edge technology, we solve complex challenges to drive innovation and efficiency across sales and beyond. About the Role Rubrik is seeking a proactive and detail-oriented Sales Data Operations Lead to oversee and elevate data management practices within our Bangalore office. This leadership role will involve managing a team of Data Operations Analysts, driving data governance initiatives, and exploring AI-powered solutions to enhance data quality and operational efficiency. If you thrive in a fast-paced environment and are passionate about maintaining clean, accurate sales data, this role offers a unique opportunity to impact the future of data-driven sales operations. Key Responsibilities Leadership & Team Management Lead, mentor, and support a team of 2-3 Data Operations Analysts. Foster a high-performing, collaborative team environment. Delegate tasks effectively and provide performance feedback to meet goals. Data Quality & Maintenance Oversee CRM data entry and ensure accuracy and timeliness of account records. Utilize enrichment tools like D&B Hoovers and ZoomInfo for data validation. Regularly clean duplicate records, merge accounts, and update outdated information. Manage data change request queues while adhering to SLAs. Conduct audits to detect and resolve data inconsistencies. Cross-Functional Collaboration Work closely with Marketing, Customer Support, and IT teams to align on data governance policies. Lead monthly Data Operations status meetings with key stakeholders. Actively gather and incorporate feedback to improve data processes. Data Governance & Continuous Improvement Analyze root causes of data quality issues and implement corrective measures. Innovate and implement solutions for improved data management. Reporting & Documentation Maintain records of data maintenance activities and audit results. Prepare regular reports on data quality and operational metrics for senior leadership. Document processes clearly to support audits and team training. Required Qualifications 5+ years experience with Salesforce Sales Cloud and sales data operations. Minimum 3 years managing small teams (2-5 analysts). Strong expertise in data governance and quality tools such as ZoomInfo and D&B Hoovers. Detail-oriented with exceptional organizational and time management skills. Experience with CRMFusion DemandTools is a plus. Excellent collaboration, analytical, and problem-solving skills. Strong written and verbal communication skills in English. Proactive, innovative approach to process improvement. Bachelor s degree or equivalent experience. Reporting This role reports to the Director of Sales Process & Systems based at Rubrik s US headquarters. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. Through Zero Trust Data Security , we enable organizations to build resilience against cyberattacks, insider threats, and operational disruptions. Powered by machine learning, Rubrik Security Cloud protects data across enterprise, cloud, and SaaS applications ensuring data integrity, availability, and rapid recovery in any scenario.

Global Lead Sales Global sales Lead sales
RU

Project Manager

Rubrik

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Project Manager InfoSec PMO Location: Bengaluru, India Team: Information Security (PMO) About the Team The Information Security team at Rubrik strengthens company-wide security through technology, process optimization, and education. The team leads efforts in secure software development, data protection, monitoring, response, and compliance with third-party data sharing and governance standards. Role Overview Rubrik is looking for a hands-on, high-impact Project Manager to lead multiple overlapping InfoSec initiatives. You will drive outcomes, not just track progress partnering across InfoSec and business teams to define, prioritize, and execute high-stakes security projects. You ll need to blend PM expertise, strategic thinking, and the ability to adapt to startup-style ambiguity. Key Responsibilities Initiative Leadership Own end-to-end delivery of technical and cross-functional InfoSec projects. Bring stakeholders to alignment on scope, timing, and success criteria. Drive remediation and security maturity through project execution. Planning & Execution Define timelines, dependencies, and priorities for multiple projects. Use tools like Jira, Confluence, and standard PM methodologies (Agile/PMBOK). Report regularly to leadership and escalate risks/blockers proactively. Collaboration & Influence Work with InfoSec leaders to shape and maintain the roadmap. Act as an internal consultant, helping teams improve processes and execution. Influence cross-functional stakeholders with clear communication and practical coordination. Ideal Experience Required 5 8 years of PM experience in SaaS or tech-focused environments. Proven ability to lead cross-functional programs with technical and business scope. Hands-on experience with Agile, PMBOK, or blended methodologies. Strong communicator who thrives in ambiguity and fast-moving environments. Bachelor s degree in InfoSec, IT, Engineering, or Business. Preferred Certifications: PMP, PgMP, CISSP, CISA, or CISM. Experience in Information Security programs or initiatives. Bias for action with startup-level flexibility. Process improvement mindset and servant-leader style. Key Traits for Success Results-oriented: Drives outcomes, not just process. Strategic & hands-on: Can plan at the macro level and execute in the weeds. Problem-solver: Anticipates issues and navigates complexity. Stakeholder-focused: Brings teams together and manages expectations smartly. Security-minded: Passion for growing InfoSec expertise. Rubrik is a leader in Zero Trust Data Security , offering next-gen data protection for enterprises. It s a fast-moving environment where PMs can make a real security impact at scale across cloud, SaaS, and enterprise infrastructure. Qualification : Bachelors degree in InfoSec, IT, Engineering, or Business.

Project Manager Project manager Manager project Full-Time
CC

It Workforce Enablement Lead

Chevron Corporation

7-10 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

IT Workforce Enablement Lead Location: Bengaluru, India Company: Chevron Experience: 7-10 Years Position Overview The IT Workforce Enablement Lead will lead a team delivering essential IT services such as Service Desk, desktop support, printers, and A/V systems to support business operations. This role ensures high service quality, team development, and collaboration with internal and external stakeholders. Key Responsibilities Lead and manage day-to-day IT service operations (Service Desk, A/V, desktop support, printers). Plan and manage IT service changes to align with business requirements. Act as escalation point for operational incidents and service issues. Collaborate with GCC stakeholders and managed service partners. Support events, virtual town halls, and after-hours program coordination. Manage the purchasing and technical inventory, ensuring compliance with security specifications. Provide leadership and technical guidance to the team, assigning tasks and setting goals. Maintain customer satisfaction by designing and implementing feedback surveys and resolving issues. Key Skills & Qualifications Bachelor's degree in Computer Science, Management Information Systems, or a related field. 7-10 years of IT service support experience in an enterprise environment (+500 users). At least 2 years in a leadership role within IT service delivery. Experience supporting MS Windows, Azure, and enterprise IT services (desktop, printers, A/V systems). Preferred Qualifications Certifications: CISSP, Azure Fundamentals (AZ-900). Experience with GCC or large company IT infrastructure setups. Benefits Competitive salary and benefits package Health, dental, and vision insurance Retirement savings plan Paid time off, including vacation and sick leave Work-life balance with flexible hours Apply Now If you're ready to lead and enhance Chevron's IT workforce enablement services, apply today to join our team! Equal Opportunity Statement Chevron is an equal opportunity employer, committed to diversity and inclusion in the workplace. Qualification : Bachelor's degree in Computer Science, Management Information Systems, or a related field.

IT Workforce Lead It lead Lead it
ST

Senior Engineer - IT Software Development & Operations

Sasken Technologies

2-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Senior Engineer - IT Software Development & Operations Location: Bengaluru Job Summary The Senior Engineer will be responsible for applying their technical expertise in various aspects of software development and operations, including design, coding, testing, documentation, and technical support. This role requires the ability to handle complex issues, adapt existing methods to solve problems, and deliver results with minimal supervision. The ideal candidate will have strong collaboration skills, consistently seek to improve their technical capabilities, and actively participate in technical initiatives to enhance organizational success. Roles & Responsibilities Design & Development: Responsible for the design, coding, testing, bug fixing, documentation, and technical support within the assigned area. Ensure timely delivery of solutions while meeting quality and productivity goals. Collaboration & Customer Interaction: Regularly collaborate with customer teams to clarify technical issues, resolve queries, and ensure smooth project execution. Participate in key project and work-related activities, providing input on identifying important issues and risks. Process Improvement: Actively seek opportunities to enhance existing skills and acquire new complex technical skills. Participate in technical initiatives related to the project and organization, delivering training and contributing to process improvements. Project Execution: Adhere to organizational guidelines and checklists during deliverable reviews. Provide regular status reports to the Team Lead and ensure that relevant organizational processes are followed. Skill Development: Enhance technical capabilities by attending training sessions, engaging in self-study, and undergoing periodic technical assessments. Education and Experience Education: Engineering Graduate, MCA, or equivalent. Experience: 2-5 years of relevant experience. Competencies Description Digital Automation Engineer: Experienced in designing and implementing engineering processes and automation across phases of the DevOps-based SDLC, including Configuration Management, Build & Release, Test Automation, Deployment, Infrastructure Automation, and Continuous Operations. Configuration Management Specialist: Design, configure, and implement version control, branching, and configuration strategies using source code and version control systems like GIT, GitLab, BitBucket, SVN, CVS, Clearcase. Build Automation Specialist: Experience in Continuous Integration (CI) and Build Automation tools like Jenkins, Bamboo, ANT, Maven, Gradle. Test Automation Specialist: Experience in designing and authoring Test Automation scripts for Mobile, Web, Cross-platform, Web Services, Microservices, and infrastructure testing. Proficient in Black Box, White Box, Functional, Performance, UI, Security, and Regression testing, along with experience in BDD frameworks and device test clouds like Sauce Labs and Xamarin Test Cloud. Deployment Specialist: Expertise in release management strategies, managing package repositories, AMIs, and deploying applications and service packages across cloud and container-based infrastructure. Infrastructure Automation Specialist: Expertise in designing and implementing programmable infrastructure on virtualized and cloud-based environments. Ability to manage IaaS, Configuration Management, Container Management, and Environment Management across cloud platforms (AWS, Azure, etc.). Continuous Operations Specialist: Design, implement, and operate elastic infrastructure, manage application and service monitoring, failover scenarios, scalability, SLAs, and operational dashboards across cloud and virtualized environments. Platforms Linux, Windows, Android, iOS, VMware, OpenStack, Hyper-V Technology Standards AWS, Azure, RESTful APIs, SOAP, Test-Driven Development (TDD), Microservices patterns, Service Mesh, CloudFormation templates. Tools Configuration Management: GIT, GitLab, BitBucket, SVN, Clearcase, Perforce. Build Tools: GNU Make, NMake, ANT, Maven, Gradle, Ivy. CI Tools: Jenkins, Bamboo, CircleCI, AWS DevOps tools, Azure DevOps. Requirement Management: Bugzilla, Jira. Code Review: Gerrit, GitLab, ReviewBoard. Containers: Docker, Docker Swarm, Kubernetes, ECS (Amazon), AKS (Azure). Automation & Configuration Management: Ansible, Chef, Puppet. Cloud-Native DevOps Services (AWS, Azure): Cloud-Native DevOps Services. Testing Tools: Appium, Visual Studio App Center, SauceLabs, Selenium, Black Duck, SOAP UI, Protractor, JUnit, NUnit, LoadRunner, JMeter. Monitoring & Dashboarding: Prometheus, ELK Stack, Grafana. Languages Scripting Languages: Perl, Python, Groovy, Shell Script, PowerShell, YAML, Ansible. Other Programming Languages: Java, C#, XML. Test Automation Languages: Java, Python (for Appium and Sauce Labs). Specialization Key Areas: Configuration Management, Test Automation, Build and Release Automation, Infrastructure Automation, Continuous Operations, Deployment, RPA (Robotic Process Automation). Desired Skills Strong collaboration and communication skills. Ability to manage multiple projects and tasks while ensuring quality delivery. Experience working in an agile development environment. Proactive in identifying and resolving technical challenges. Strong analytical and problem-solving abilities. This is an exciting opportunity for a skilled Senior Engineer to advance their career in the IT Software Development and Operations domain, work on innovative projects, and gain experience across cutting-edge technologies. Qualification : Engineering Graduate, MCA, or equivalent.

Senior Engineer Senior engineer IT It engineer
DA

Senior Revenue Operations Analyst

Databricks

6+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Senior Revenue Operations Analyst Job Summary We are seeking an experienced Senior Revenue Operations Analyst to join our team. You will support the daily Order to Cash operations supporting the global revenue accounting operations and revenue close process. You will play an essential role in data integrity; ensuring all customer, opportunity, and subscription information is accurate and reportable. You will partner with other teams to create and promote a scalable order to cash process. This will be the first hire for the site! The Impact You Will Have Analyze signed contracts and completed orders for completeness, accuracy, and compliance with company bookings and revenue recognition guidelines. Partner with Sales, Deal Desk, Renewals, Collections, Legal, and Revenue teams to develop expertise in order-to-cash policies and procedures. Create and maintain detailed records in our ERP and billing platform to support billing, commissions, forecasting, and revenue recognition processes, adhering to internal service level agreements. Generate and maintain comprehensive documentation of policies and processes, and assist in identifying process improvement and automation opportunities. Execute month-end accounting and reporting activities, ensuring timely and accurate financial close processes. Document controls and procedures for both new and existing business models to maintain compliance and operational excellence. Manage special projects as assigned, delivering accurate and timely results. Provide audit support for both control and substantive testing, ensuring compliance with internal and external requirements. Collaborate on process and system implementation and enhancement projects, assisting with user acceptance testing (UAT) as needed. Proactively identify areas for process optimization, recommending and implementing best practices for efficiency and scalability. Ensure data integrity and accuracy within financial systems by performing regular reviews and audits. Partner with the finance transformation, IT, and engineering teams to streamline revenue operations processes. What We Look For Bachelor s degree in Finance, Accounting, Business Administration, or a related field preferred. Minimum of 6 years of revenue operational accounting experience. Strong accounting background with experience in revenue operational accounting and financial close processes. Strong understanding of usage-based billing models and associated financial processes. Proficiency with ERP systems and payment processing platforms; experience with a global ERP such as NetSuite and Salesforce is required. High level of analytical skills with the ability to interpret large datasets, generate reports, and perform complex reconciliations using spreadsheet software (e.g., Excel, Google Sheets). Effective communication and interpersonal skills for collaboration with cross-functional teams. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. To learn more, follow Databricks on Twitter, LinkedIn, and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks. Qualification : Bachelors degree in Finance, Accounting, Business Administration, or a related field preferred.

Sr. Revenue Operations Revenue operations Analyst
DA

Usage Manager

Databricks

8+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Usage Manager Job Summary We are seeking an experienced Usage Manager to join our team. You will support the daily Order to Cash operations by helping lead the global revenue accounting operations and revenue close process. You will play an essential role in data integrity; ensuring all customer usage information is accurately reportable. You will partner with other teams to create and promote a scalable order to cash process. This is an individual contributor position, and will be the first hire in India! The Impact You Will Have Lead and manage a team of Revenue Operations Analysts, including performance management, coaching, and development. Manage escalations related to order-to-cash processes, ensuring timely resolution and communication with stakeholders. Monthly metrics highlighting performance against agreed SLAs and KPIs. Maintain and/or create detailed SOPs for all processes. Prepare proposed usage adjustments and credits, when applicable. Analyze usage for signed contracts with assurance to accuracy and compliance with company revenue recognition guidelines. Partner with Sales, Deal Desk, Billing, Engineering, IT, Legal, and Revenue Teams to develop expertise in order-to-cash policies and procedures specific to usage. Create and maintain detailed records in our ERP and billing platform NetSuite/Metronome to support billing, commissions, forecasting, sales, and revenue recognition processes, adhering to internal service level agreements. Generate and maintain comprehensive documentation of policies and processes, and assist in identifying process improvement and automation opportunities. Execute month-end accounting and reporting activities, ensuring timely and accurate financial close processes. Document controls and procedures for both new and existing business models to maintain compliance and operational excellence. Manage special projects as assigned, delivering accurate and timely results. Change management or SOPs with any system enhancements. Provide audit support for both control and substantive testing, ensuring compliance with internal and external requirements. Collaborate on process and system implementation and enhancement projects, assisting with user acceptance testing (UAT) as needed. Proactively identify areas for process optimization, recommending and implementing best practices for efficiency and scalability. What We Look For Bachelor s degree in Finance, Accounting, Business Administration, or a related field preferred. Minimum of 8 years of revenue operational accounting experience, with demonstrated experience leading and managing teams. Strong understanding of usage-based billing models and associated financial processes. Proficiency with ERP systems and payment processing platforms; experience with a global ERP such as NetSuite and Salesforce is required. High level of analytical skills with the ability to interpret large datasets, generate reports, and perform complex reconciliations using spreadsheet software (e.g., Excel, Google Sheets). Ability to adapt to evolving business needs and drive change management. Must be adaptive to change. Proven ability to manage team performance, provide constructive feedback, and foster a positive and productive team environment. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. To learn more, follow Databricks on Twitter, LinkedIn, and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks. Qualification : Bachelors degree in Finance, Accounting, Business Administration, or a related field preferred.

Usage Manager Full-Time Usage Management Data Analytics
SA

Customer Success Manager

Saviynt

10+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Customer Success Manager Location: Bengaluru Experience: 10+ Years About Saviynt Saviynt is an identity authority platform designed to power and protect the digital workplace. In an era of rapid digital transformation and increasing cyber risks, organizations need solutions that balance security with agility. Saviynt s Enterprise Identity Cloud offers unparalleled visibility, control, and intelligence, enabling businesses to defend against threats while providing users with the right access at the right time. Role Summary As a Customer Success Manager (CSM), you will be responsible for ensuring customer loyalty, satisfaction, and adoption of Saviynt s innovative products and services. Using a customer-centric approach, you will drive value-based outcomes, oversee adoption strategies, and facilitate customer expansion opportunities. Your ultimate goal is to ensure customer success, leading to higher retention, increased adoption, and a strong customer advocacy network. Key Responsibilities Customer Relationship Management Serve as the primary point of contact for customers post-implementation. Develop and maintain deep, trusted relationships with key stakeholders. Act as a customer advocate, gathering feedback and driving improvements. Subscription & Adoption Strategy Monitor customer health and proactively address adoption barriers. Manage the subscription renewal pipeline, ensuring high retention rates. Educate customers on new features and releases to drive adoption. Collaboration & Problem-Solving Work closely with Sales, Implementation Partners, and Cross-Functional Teams to enhance customer experience. Conduct regular health checks, resolve adoption challenges, and ensure smooth issue resolution. Lead customer meetings, track action items, and drive timely execution. Continuous Improvement & Growth Identify upsell and cross-sell opportunities to drive revenue expansion. Provide insights into product utilization trends and recommend improvements. Support process improvement initiatives to enhance customer success operations. What You Bring Bachelor s degree in Computer Science, Engineering, or a related field 10+ years of experience in customer-facing roles such as Customer Success, Account Management, or Professional Services Experience in Identity & Access Management (IAM), Cybersecurity, and Compliance (preferred) Strong knowledge of cloud, hybrid, and on-premise IT architectures Ability to translate complex technical concepts into business-friendly language Proven ability to manage relationships and navigate challenging customer interactions Experience in fast-paced, high-growth SaaS environments Availability to engage with customers during North America hours Be part of a high-growth, industry-leading identity security company Work on cutting-edge IAM solutions that power global enterprises Collaborate with a passionate, customer-driven team Enjoy a dynamic, flexible, and inclusive work environment Saviynt is an equal opportunity employer, and we welcome applicants from diverse backgrounds. Join us in shaping the future of identity security!

Customer Customer Success Manager Customer manager Success manager
SA

Lead Customer Success Manager SMB

Saviynt

3-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Customer Success Manager (Commercial/SMB) Location: Bengaluru Experience: 3-5 Years (Management), 10+ Years (Customer Success) Shift: North American Customer Hours About Saviynt Saviynt is an identity authority platform that empowers organizations to secure and manage digital access while enabling innovation. As businesses navigate digital transformation and increasing cyber risks, Saviynt s Enterprise Identity Cloud provides unparalleled visibility, control, and intelligence to protect users while ensuring seamless access to essential tools and technologies. Role Overview As a Customer Success Manager (CSM) Commercial/SMB, you will be responsible for customer loyalty, retention, and adoption of Saviynt s solutions. This role requires a proactive leader who can drive value-based outcomes, provide strategic oversight, and mentor a team of 4 CSM Associates in India. You will collaborate closely with cross-functional teams, ensure successful onboarding, and help customers maximize the value of their investment in Saviynt. Key Responsibilities Customer Relationship & Success Management Serve as the primary point of contact for customers post-implementation. Manage a regional book of business focused on Commercial/SMB customers. Develop and maintain strong relationships with key customer stakeholders. Oversee customer health and proactively eliminate adoption barriers. Manage subscription renewals, ensuring high retention rates. Monitor product utilization trends and recommend improvements. Strategic Growth & Expansion Identify and develop up-sell & cross-sell opportunities. Drive customer education on new features & releases. Gather customer feedback and provide insights to product & engineering teams. Collaboration & Process Improvement Work with Sales, Implementation Partners, and Internal Teams to enhance customer experience. Conduct routine health checks and coordinate remediation plans when needed. Lead customer meetings, track action items, and ensure execution. Implement and improve customer success best practices. Team Leadership & Mentorship Lead and coach 4 CSM Associates in India. Oversee team initiatives and ensure alignment with customer success goals. Travel & Availability Available to work North America hours to support customers. Travel to customer sites (up to 50%) when required. What You Bring Bachelor s degree in Computer Science, Engineering, or related field 10+ years of experience in customer-facing roles (Customer Success, Account Management, or Professional Services) 3-5 years of experience in people management Experience in Identity & Access Management (IAM), Cybersecurity, or Compliance (Required) Strong knowledge of cloud, hybrid, and on-premise IT architectures Ability to translate technical concepts into business-friendly language Track record of managing customer relationships and resolving challenges SaaS experience in a fast-paced, high-growth environment Perks & Benefits Medical, Dental, Vision, Life Insurance 401K Plan Unlimited PTO & Sick Leave Daily Catered Lunches & Employee Recognition Programs Team Socials & Holiday Parties Salary: $150,000 - $180,000 per year (Plus eligibility for discretionary bonus based on performance) Not accepting applications from candidates based in California, Colorado, and Washington Security & Compliance Responsibilities As part of this role, you will be required to: Complete Security & Privacy Awareness Training during onboarding and annually thereafter. Adhere to Information Security & Privacy Policies, including but not limited to: Data Classification, Retention & Handling Policy Incident Response Policy & Procedures Business Continuity/Disaster Recovery Policy Mobile Device & Access Control Policies Saviynt is a high-growth, industry-leading company in identity security. You will have the opportunity to: Work on cutting-edge IAM solutions for global enterprises. Drive real impact in a customer-centric role. Be part of a collaborative, diverse, and inclusive work environment. If you are passionate about customer success and thrive in a dynamic environment, we d love to hear from you! Saviynt is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, disability, or veteran status.

Lead Customer Lead Customer Customer Lead Customer Success
VI

Manager Lead IT Business Analyst/technical Product Owner

Vodafone Intelligent Solutions (vois)

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Role Purpose: IT Business Analyst We are seeking an IT Business Analyst to join our growing team, supporting Vodafone in delivering high-profile internal and customer-facing projects. This role offers the opportunity to work on significant and often market-leading projects, providing analytical and commercial insight to drive solutions that align with Vodafone s strategic goals. The IT Business Analyst will work closely with senior stakeholders from both business and technical teams to ensure the delivery of cutting-edge IT solutions and exceptional customer experiences. The ideal candidate will be well-versed in business analysis tools and techniques, capable of capturing, documenting, and managing business needs while assessing the business architecture impact of proposed changes. Key Responsibilities Stakeholder Management & Collaboration: Build and maintain trusted relationships with key project stakeholders, including Project Managers and Solution Architects, providing regular updates and escalating issues as needed. Requirements Gathering & Documentation: Use appropriate business analysis tools and techniques to capture, document, and communicate business requirements effectively throughout the project lifecycle. Impact Assessment: Assess the impact of proposed changes on existing processes, organisation, and technology. Provide impact assessments to project scope and deliverables, ensuring traceability of requirements. Business Design & Architecture: Document and communicate business design, ensuring the clarity of impacted stakeholders and business sponsors. Use Business Architecture methods to identify and articulate the people, process, and technology impacts of each project. Project Leadership: Lead the analysis effort on projects, developing the initial project concept, challenging assumptions, prioritising business needs, and driving the requirements process while keeping the customer at the core. Continuous Improvement: Actively identify opportunities for process improvement and contribute to evolving team capabilities. Share project and business knowledge to help grow the team s expertise. Risk & Issue Management: Keep the Analysis and Design Senior Manager informed of any risks, issues, or resource changes, ensuring smooth project delivery. Communication & Collaboration: Maintain open communication with internal teams, external stakeholders, customers, suppliers, and peers. Promote the value of business analysis activities and how they fit into the project delivery lifecycle. Key Skills & Experience Business Analysis Expertise: Proven experience with a range of business analysis tools and techniques, including requirements gathering, business process modeling, and business impact assessments. Stakeholder Management: Strong communication, influencing, and negotiation skills with the ability to engage effectively at senior management levels. Project Management Collaboration: Experience working within structured project management environments and collaborating with Project Managers and Solution Architects. Business Architecture Knowledge: Familiarity with Business Architecture methods to assess people, process, and technology impacts. Adaptability & Proactivity: Ability to work in a fast-paced, customer-focused environment, adapting to evolving priorities and business needs. Continuous Improvement: Experience in identifying and implementing process improvements to enhance business analysis practices.

Manager Lead IT Manager it Lead it
QU

Business Operations Analyst

Qualcomm

4-6 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

About GBFS Team: The Global Business and Finance Support (GBFS) team provides operational support to Qualcomm s headquarters and global regional teams, focusing on finance and business operations activities such as sales incentive planning, reporting, forecasting, basic analysis, and deriving insights from key business metrics. This role is designed to offer world-class internal support to sales teams, customer service, and HQ, ensuring seamless operations and helping them overcome business challenges with the help of tools like Salesforce, Tableau, and Power BI. General Summary: As a Business Operations Analyst, you will be responsible for supporting sales performance, forecasting, data analysis, and CRM management. The ideal candidate will possess strong analytical and technical skills, collaborate with cross-functional teams, and have a passion for delivering valuable business insights. Key Responsibilities: Generate detailed sales performance reports and dashboards, providing actionable insights to inform strategic decisions. Prepare accurate sales forecasts and assist with incentive planning. Collaborate with cross-functional teams, such as sales, finance, and IT, to ensure process alignment and operational efficiency. Maintain and optimize the Salesforce CRM system, ensuring data accuracy and supporting sales activities. Support monetization processes and analyze business performance metrics. Conduct transition calls and process reviews with HQ and global regional teams. Document processes, prepare reports, and offer recommendations for process improvement. Flexibly participate in evening calls (8 PM 11 PM IST) or work in shifts (2:30 PM to 11:30 PM) as needed for reviews and global coordination. Perform additional ad hoc business operations activities as required. Minimum Qualifications: 4 6 years of relevant experience in business analysis and operations activities. Strong proficiency in Advanced Excel, Salesforce, and incentive reporting and analysis. Solid understanding of business process monetization. Excellent analytical and problem-solving skills with a conceptual approach to data analysis. Strong communication skills (both verbal and written) and ability to work with global teams. Flexible schedule, with availability for evening calls and HQ reviews. Preferred Qualifications: Experience with tools such as Tableau and Power BI for data visualization and reporting. Educational background in Business Analytics, Business Administration, or related fields from a reputed B-school. Bachelor s degree in Science, Technology, Commerce, or Economics. Diploma in Business Analytics is a plus. Why Join Qualcomm? At Qualcomm, you ll work in a dynamic and innovative environment, collaborate with global teams, and contribute to cutting-edge business operations. We offer: Opportunities for learning and professional growth. Flexible working arrangements and a supportive work culture. The chance to work with some of the brightest minds in the industry. Qualification : Bachelors in science / B Tech / commerce / economics and/or

Business Operations Business Operations Analyst Business Analyst
PH

Associate Manager- Finops

Phonepe

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position Overview: We are seeking an Associate Manager Financial Operations to lead the accounts receivable and revenue process automation for our Insurance Business. This role is pivotal in ensuring accurate financial operations, optimizing revenue management, and driving process improvements through automation. The ideal candidate will be responsible for managing invoicing, collections, reconciliations, and leading automation initiatives to streamline financial processes. Key Responsibilities: 1. Financial Operations & Accounts Receivable Manage end-to-end accounts receivable (AR) processes, including invoicing, collections, and reconciliations, ensuring accurate and timely execution. Monitor AR aging reports and reduce Days Sales Outstanding (DSO) by improving collection processes. Conduct credit assessments and maintain strong client relationships to ensure prompt payments and effective dispute resolution. Perform daily reconciliations for settlement processes. 2. Revenue Reconciliations Prepare monthly reconciliations and resolve discrepancies between billing and revenue records. Analyze revenue data, generate reports, and provide insights on trends, variances, and financial risks. 3. Revenue Automation & Process Improvement Lead revenue automation initiatives, identifying opportunities to improve billing, invoicing, and AR processes. Collaborate with IT and internal/external departments to implement tools and systems for automating revenue workflows. Drive process improvement initiatives to ensure scalability, accuracy, and efficiency in revenue recognition and AR functions. 4. Cross-Functional Collaboration Partner with internal teams and insurers to support accurate revenue reconciliations and process enhancements. 5. Reporting & Analysis Develop and monitor Key Performance Indicators (KPIs) for AR, revenue, and automation effectiveness. Provide actionable insights to senior management through regular financial reports on revenue, AR aging, and automation impact. Identify opportunities for performance improvement and recommend strategies for optimizing revenue and AR efficiency. Qualifications: Education: Bachelor s degree in Finance, Accounting, Business Administration, or a related field (advanced degree such as MBA or MFin is preferred). Experience: Minimum of 5 years in financial operations, with expertise in accounts receivable, revenue recognition, and automation processes, preferably in the insurance or financial services industry. Key Skills: Proficiency in financial ERP systems, automation tools, and advanced Excel skills. Strong communication skills with the ability to collaborate across functions and work effectively in cross-functional teams. Experience in implementing revenue automation tools or robotic process automation (RPA) is a plus. Familiarity with insurance industry billing practices and regulatory standards is preferred. PhonePe Full-Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-Care Support Program Mobility Benefits Relocation Assistance, Transfer Support Policy, Travel Policy Retirement Benefits Employee Provident Fund Contribution, Flexible PF Contribution, Gratuity, National Pension Scheme (NPS), Leave Encashment Other Benefits Higher Education Assistance, Car Lease Program, Salary Advance Policy Qualification : Bachelors degree in Finance, Accounting, Business Administration, or arelated field; advanced degree (MBA, MFin) preferred.

Associate Manager Associate manager FinOps Full-Time
B&

Expert Senior Associate Consultant, Tech Delivery

Bain & Company

2+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

WHAT MAKES US A GREAT PLACE TO WORK We are proud to be consistently recognized as one of the world's best places to work with our One Bain culture, a champion of diversity and a model of social responsibility. We are currently ranked #1 on Glassdoor's Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 13 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor, and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ, and parents. WHO YOU'LL WORK WITH You will join our Technology Delivery team within our Enterprise Technology practice, serving end-to-end technology and digital transformations for our priority clients. You can look forward to being embedded in teams consisting of other driven and curious Bain staff, working alongside other teams on process excellence, architecture, design, and software development, among others. With this uniquely diverse group, you will serve leading companies in every industry, helping them to define and implement tech-enabled transformations. WHAT YOU'LL DO Mission Ensure alignment between technology strategy and implementation, orchestrating client and third party teams Improve efficiency, effectiveness, and quality of clients business processes and operations in the context of large tech transformations Support implementation of large scale transformation programs to ensure efficient and effective implementation of strategic recommendations that align with clients' goals and objectives Help in implementing project management strategies to achieve project objectives, including scope, schedule, and budget Ensure the efficient and effective implementation of strategic recommendations, utilizing project management principles to monitor progress, mitigate risks, and ensure timely delivery of project outcomes Identify issues, create hypotheses, and execute analysis; translate data into meaningful insights; present recommendations to key decision-makers Move the client to action; develop a plan to implement the strategic recommendations; manage the execution Be a mentor to junior team members Essential functions Participate in end-to-end technology and digital transformation projects, solving the most pressing needs of our clients focusing primarily on the delivery and operationalization of strategic initiatives to achieve significant outcomes Establish and implement PMO tools such as Microsoft Project, ServiceNow, LeanIX from inception, guiding the team through onboarding to ensure seamless project operations and efficiency Support initiatives and assist in project management processes and activities, standards and governance to ensure project delivers value according to timeline and quality standards Collaborate with project teams to document and communicate project progress, risks, and issues effectively Stay informed about industry trends, emerging technologies, and best practices in project management to enhance expertise and contribute to client engagements Help in preparing and refining of project deliverables, including comprehensive reports, workshop materials, and compelling business proposals, ensuring alignment with project objectives and client expectations Research the client organization and industry; interview, conduct focus groups and facilitate workshops with client employees, management teams and other stakeholders Contribute to preparing project deliverables, including reports, workshop materials, and business proposals Identify issues, create hypotheses and execute analysis; translate data into meaningful insights; present recommendations to key decision makers Move the client to action; develop a plan to implement the strategic recommendations; manage the execution Be a mentor to junior team members ABOUT YOU Education Required: Bachelor's degree preferably in Business Administration, Computer Science / Engineering, Information management or other tech-related fields Preferred: Courses in digital/tech transformation Experience 2+ years of experience in consulting, preferably within the Tech industry Knowledge, skills and abilities Sound knowledge in IT operating models, enterprise architecture, cloud, process excellence, and business integration Knowledge of project management methodologies and best practices in program management, process improvement, and risk management to deliver tangible results and value through project management expertise Good knowledge of best practices in process improvement and risk management to deliver tangible results and deliver value Adept at bridging software and systems expertise with business leadership requirements Experience using specific project management tools in large IT transformations such as Microsoft Project, ServiceNow, LeanIX Familiarity with project management methodologies and best practices in program management, process improvement, and risk management Ability to assist in preparing and presenting project deliverables to key decision-makers, articulating insights and recommendations clearly Knowledge within Tech B2B specific context Demonstrated strong verbal and written communication skills, effective collaboration, organizational, and problem-solving skills Effective management and working skills, fostering collaboration and ensuring successful execution of project tasks and objectives Robust analytical skillset, with organized and deadline-driven ways of working A solid team player who s also an independent thinker Self-motivated and able to work under pressure and on a tight timeline Qualification : Required: Bachelor's degree preferably in Business...

Expert Senior Associate Associate expert Senior associate
UN

Sr. Executive - Tax Operations

Unilever

2-3 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

About Unilever: Unilever is a purpose-driven company that impacts lives worldwide through its 400+ brands like Dove, Lipton, Knorr, and Axe. Reaching 2.5 billion people daily, we aim to make sustainable living commonplace. Innovation is at the heart of our mission, and we foster an environment that encourages creativity, collaboration, and personal growth. Join us to make a real impact while growing into the best version of yourself. About UniOps: UniOps is the global technology and operations hub of Unilever, delivering business services, technology solutions, and seamless operational support across 190+ locations. Through innovation and user-centered services, UniOps powers Unilever's purpose-led and future-fit vision. Background: UniOps Tax Operations Team oversees tax compliance, group tax reporting, and tax audits, covering VAT, withholding tax, corporate income tax (CIT), and transfer pricing. The team is responsible for maintaining the tax control framework and driving continuous improvements in processes. With the launch of the Future of Tax (FOT) transformation project under the Digital Finance umbrella, tax compliance processes will operate under a new Target Operating Model (TOM). This model involves collaboration across the Global Tax Team, Country Tax Teams, UniOps, and external consultants (Big 4s). UniOps is building a world-class Tax Data Center of Excellence (COE) to deliver high-quality, accurate financial data, enabling effective decision-making and regulatory compliance. Main Purpose of the Job: As part of the Future of Tax project, the Tax Compliance Analyst will handle compliance work related to VAT, withholding tax (WHT), corporate income tax (CIT), and transfer pricing. The role focuses on managing tax data, ensuring compliance with regulations, and supporting tax audits while contributing to process improvements and efficiency initiatives. Key Responsibilities: Tax Compliance and Reporting: Compute VAT and WHT and prepare returns for assigned jurisdictions. Perform rule-based calculations for CIT provisions, advance tax, and quarterly group reporting. Manage tax data to ensure accuracy, focusing on master data and transaction hygiene. Identify discrepancies in tax data and analyze trends for corrective actions. Tax Controls and Payments: Ensure timely tax payments to relevant authorities in compliance with regulations. Maintain adherence to Unilever s tax control framework. Collaboration and Documentation: Work closely with global tax teams and external service providers to implement changes in tax laws. Provide documentation and data support for audit queries, performing detailed analyses as required. Archive tax-related documentation in line with ITGC and audit requirements. Process Improvement and Technology Deployment: Recommend and implement process improvements for tax efficiency. Leverage tools like Power BI, Tableau, and workflow management systems to enhance efficiency. Key Metrics: Ensure all key performance indicators (KPIs) in tax processes are consistently met. Required Skills and Experience: Technical Skills: Strong accounting knowledge, with an understanding of CIT, VAT, WHT, and transfer pricing. Hands-on experience with SAP (FI module). Awareness of tools like Power BI, Tableau, and workflow management systems is an advantage. Proficiency in collecting, querying, and consolidating data from ERP/accounting systems. Soft Skills: Excellent verbal and written communication skills. Positive attitude and proactive approach to problem-solving. Strong analytical and problem-solving abilities. Strong interpersonal skills to interact effectively at all organizational levels. Proven ability to take ownership and drive responsibilities to completion. Educational Qualifications: Qualified Accountant (CA/CMA) with 2 3 years of relevant experience. Experience in Accounting (R2R), Finance, or Direct/Indirect Tax. Key Interfaces: Global Tax Team Country Tax Team Country Finance Team External Service Providers (Big 4) Central R2R/P2P/O2C Teams IT Teams Why Join Us? Unilever offers a unique opportunity to be part of a global team focused on innovation, sustainability, and purposeful growth. You ll work on meaningful projects, collaborate with inspiring leaders, and gain exposure to cutting-edge technologies and processes in the tax domain. At Unilever, your work will help shape a better future for everyone. Qualification : Qualified Accountant (CA/CMA)s with 2-3 years of experience

Sr. Executive Sr. executive Tax Tax executive
UN

Senior Executive Tax Data Operations

Unilever

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

About UniOps: UniOps is the global technology and operations hub of Unilever, delivering cutting-edge business services, technology solutions, and seamless operational support to over 190 countries. The Tax Data Centre of Excellence (COE) within UniOps is integral to managing financial and tax data to support compliance, audit, and reporting. Background: The UniOps Tax Data COE focuses on improving the efficiency of tax operations through centralized, high-quality data management. As part of Unilever s Future of Tax (FOT) transformation under the Digital Finance umbrella, the Tax Data Specialist will play a key role in ensuring compliance with tax regulations while enabling strategic decision-making. The Future of Tax project introduces a new Target Operating Model (TOM), emphasizing collaboration between Global Tax, Country Tax, UniOps, and external consultants (Big 4). The UniOps vision is to create a world-class tax data organization that delivers accurate and efficient financial data. Key Responsibilities: 1. Tax Data Management: Collect, query, and consolidate financial data from ERP systems like SAP. Manage and reconcile master and transactional tax data, ensuring data hygiene. Conduct sample checks on high-value tax documents for accuracy and compliance. 2. Compliance and Reporting: Calculate VAT monthly/quarterly and prepare VAT returns for multiple countries. Compile annual Corporate Income Tax (CIT) packs globally. Post tax-related entries in financial records, following sign-off from country tax teams. Ensure timely tax payments to government authorities. Maintain compliance with Unilever s tax control framework. 3. Documentation and Audit Support: Prepare detailed monthly documentation for direct tax reporting. Provide analysis and documentation for audit queries. Archive all tax-related activities and documents per ITGC and audit standards. 4. Process Improvement and Collaboration: Partner with the IT team to co-develop tax-related technology infrastructure. Identify opportunities for process improvements and best practices in tax operations. Skills and Competencies: Technical Skills: Strong knowledge of accounting, including Record to Report (R2R). Overview of direct and indirect tax processes. Expertise in SAP (FI module); knowledge of Power BI, Tableau, and workflow tools is a plus. Experience in transitioning finance processes to a global hub is an advantage. Soft Skills: Excellent verbal and written communication skills. Positive attitude with a proactive approach to challenges. Strong analytical and problem-solving skills. Ability to collaborate effectively across all organizational levels. Self-motivated with a strong sense of ownership and accountability. Educational Qualifications and Experience: Qualified Accountant (CA/CPA/ICWAI): 1 3 years of relevant experience. Semi-qualified Accountant (CA/ICWAI) or Master s Degree in Accounting: 4 6 years of experience. Work experience in accounting, finance, or direct/indirect taxation. Key Interfaces: Global Tax Team Country Tax Team Country Finance Team External Service Providers (Big 4) Central R2R/P2P/O2C Teams Why Join Us? At HUL, diversity and inclusion are fundamental to our culture. We believe in empowering individuals to bring their unique perspectives and talents to the table. Join us to work on meaningful projects, challenge ideas, and drive sustainable growth while shaping a brighter future for yourself and the communities we serve.

Senior Executive Senior executive Tax Tax executive
HP

Pam Sr Engineer/lead

Hewlett Packard Enterprise

10+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Description: As a member of the HPE Global IT team, you will play a crucial role in enabling enterprise-wide IT transformation. This includes driving innovative solutions that help simplify operations for customers and supporting the company s consumption-based IT offerings. You will be tasked with leading and developing complex business applications and information systems, while ensuring compliance with technical and business requirements. Key Responsibilities: Solution Design & Implementation: Lead the design and implementation of Identity and Access Management (IAM) and Privileged Access Management (PAM) solutions, with a strong focus on Zero Trust security models. Design and deploy solutions related to CyberArk, Beyond Trust, HashiCorp Vault, and other PAM technologies. Work closely with business units to assess their needs and create comprehensive solutions that align with HPE s security and technical standards. Technical Leadership & Mentorship: Provide technical guidance and mentoring to junior developers and cross-functional teams. Take ownership of the architecture of complex PAM systems, providing expertise in the integration of cloud access models and IAM technologies. Represent the team to external clients, ensuring effective delivery and implementation of solutions. Process Improvement & Innovation: Suggest and implement process improvements based on industry standards and the Zero Trust security framework. Contribute to the strategic direction of the team, providing innovative solutions to complex technical challenges. Lead proof-of-concept (POC) initiatives and manage the deployment of IAM and PAM solutions. Cross-Functional Collaboration: Collaborate with other departments and vendors to troubleshoot, resolve issues, and ensure smooth integration of solutions. Work closely with security teams to ensure PAM solutions meet the organization s security requirements and compliance standards. Documentation & Reporting: Document technical specifications, procedures, and best practices for implementing IAM/PAM solutions. Contribute to architectural reviews and ensure solutions comply with both internal and external security and technical standards. Requirements: Education & Experience: Typically, a Bachelor's degree in a technical field (Computer Science, Information Technology, etc.) or equivalent experience. Minimum of 10 years of relevant experience or 8 years with a Master s degree. Technical Expertise: Advanced knowledge and hands-on experience with modern IAM/PAM platforms (CyberArk, Beyond Trust, HashiCorp Vault, etc.). Experience with Windows Active Directory, Microsoft Azure AD, and REST API programming. Strong understanding of CyberArk Core PAS, Secure Password Vault, Privileged Session Manager, and other PAM components. Skills & Competencies: Excellent communication skills, both written and verbal, with the ability to explain complex technical solutions to non-technical stakeholders. Strong troubleshooting and problem-solving skills, with the ability to manage multiple tasks effectively. Demonstrated experience leading cross-functional teams, with a focus on developing and deploying complex security solutions. Preferred Skills: Experience with cloud security models and the integration of IAM/PAM solutions in cloud environments. Familiarity with Agile methodology and DevOps principles. Relevant certifications in CyberSecurity (CISSP, CISM, etc.) and IAM/PAM technologies. What We Offer: Health & Wellbeing: A comprehensive suite of benefits to support physical, financial, and emotional wellbeing for you and your loved ones. Personal & Professional Development: Career development programs to help you grow in your field or pivot to other areas within the company. We are committed to providing opportunities to help you reach your career goals. At HPE, we believe in the power of diverse teams and flexible work environments. We are committed to fostering an inclusive culture that drives innovation and makes bold moves to redefine what's next. Whether you re working on cutting-edge technology or collaborating with a global team, HPE offers the perfect environment for you to thrive. Qualification : Bachelor's degree or equivalent experience and a minimum of 10 years of related experience or a Master's degree and a minimum of 8 years of experience.

Sr Engineer Sr engineer Lead Engineer lead
IT

Information Technology Auditor

Intel Technology India Pvt Ltd

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Description Internal Audit is chartered by the Audit and Finance Committee of Intel's Board of Directors to provide the Board and management with independent, objective assurance and advisory services. We advise and assist Intel in the wholistic oversight of enterprise risk management and propel Intel's risk management culture to help Intel achieve its purpose. Our work spans the breadth of Intel's operations, including manufacturing, engineering, technology development. The primary responsibilities for this role will include, but are not limited to: Evaluates risks and controls for software development, service operation, IT infrastructure, cyber security, information security, and related processes. Develops draft audit reports by identifying and gathering support for potential issues and recommending solutions. Contributes to planning, scope development, and project execution for sophisticated technology related audits and performs audit test work and preparation of adequate and sufficient audit documentation in accordance with prescribed methodology. Identifies root cause and opportunities for improvement of internal controls and acquires consensus on remediation plans with key business partners (IT operations, information security, SOX teams, etc.). Collaborates with the external auditors in the planning and execution of SOX requirements and ensures all deadlines are met with high quality deliverables. Acts as a primary interface between IT management and the external auditors to provide guidance, support, training, and project management. Establishes and maintains strong customer relationships with internal stakeholders, managers and staff. Qualifications Minimum qualifications are required to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.Minimum Qualifications: Bachelor's degree in accounting, Finance, Business, Management Information Systems, Information Technology, Computer Science, Information Security, or similar field. 3+ years of experience in core internal audit processes including audit testing, documentation, reporting, and follow up. 2 + plus years of experience auditing or operating information technology or security processes or internal controls sufficient to provide requisite IT audit skills in areas such as, but not limited to, access to systems and data, change management/control, computer operations, system development/implementation, infrastructure, information and cyber security, etc. Willing to travel locally or internationally for 2-week periods up to 20 percent of the year depending on individual project requirements. Preferred Qualifications: Professional certification such as Certified Information System Auditor (CISA), Experience leveraging or innovating modern approaches to delivering IT audits. Experience in internal audit or public accounting. Inside this Business Group As members of the Finance team, employees act as full partners in making and supporting business decisions that are aimed at maximizing shareholder value. Intel Finance has a strong focus on facilitating change and improvement both within finance and in the operations supported. Qualification : Bachelor's degree in accounting, Finance, Business, Management Information Systems, Information Technology, Computer Science, Information Security, or similar field.

Information Technology Information Technology Auditor Full-Time

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