IT Service Management Jobs in Gurgaon

Position: IT Sales Specialist Experience: 2-3 Years Working Days: 5 Days per Week Working Hours: 9 Hours per Day Qualification: Any Graduate (or equivalent) with relevant experience Job Overview: We are seeking an experienced IT Sales Specialist to drive sales of enterprise IT solutions including data sales, messaging software, and data validation services. The ideal candidate will be skilled in building strong client relationships, identifying business opportunities, and closing deals while maintaining a robust sales pipeline focused on corporate and government sectors. Key Responsibilities: Target Achievement Meet or exceed individual and team sales targets. Drive consistent revenue growth by acquiring and developing new business. Customer Profiling & Prospecting Conduct in-depth research to identify target markets and key decision-makers. Build and maintain a strong sales pipeline focused on corporate and government institutional sectors. Solution Selling Present and sell enterprise-grade IT solutions such as data sales, data markets, messaging software, and data validation services. Align client business needs with appropriate technology solutions. Client Relationship Management Develop and maintain long-term relationships with clients for sustained business growth. Manage full sales cycle from prospecting to closure and payment collection. Strategic Business Development Formulate business plans emphasizing profitability, cost control, and strategic growth. Identify opportunities for cross-selling and up-selling within existing accounts. Training & Development Participate in product training to stay current on IT solutions. Coach and mentor junior team members to improve their sales effectiveness. Market Research & Insights Analyze market trends, customer pain points, and competitor activity to refine sales strategies. Deliver customized presentations and demonstrations tailored to client needs. Operational Excellence Follow company policies, procedures, and compliance standards. Conduct performance reviews and share insights with management. Requirements: Technical Expertise Proven experience in selling enterprise IT solutions including data sales, messaging, and validation services. Proficiency in video conferencing, email automation, CRM, and sales technologies. Sales Skills Strong understanding of the sales process, CRM tools, and go-to-market strategies. Experience with B2B sales, particularly in IT and technology sectors. Market Knowledge Knowledge of global markets, customer segmentation, and industry-specific dynamics. Experience working across diverse industries and international markets. Communication & Soft Skills Excellent presentation, negotiation, and closing skills. Ability to engage with C-level executives and key decision-makers effectively. Strong relationship management, multitasking, and time management abilities. Self-motivated, target-driven, and a collaborative team player with exceptional communication skills.

Job Title: Software Support Executive Location: Gurugram Employment Type: Full-Time Experience Required: Fresher Salary: 1.92 LPA Position Overview: We are looking for a motivated and detail-oriented Software Support Executive to join our team in Gurugram. This is an excellent opportunity for fresh graduates who are eager to begin their career in IT support and customer service. Key Responsibilities: Provide first-level technical support to users for software-related queries Manage and resolve support tickets in a timely manner Troubleshoot and analyze issues related to software functionality and performance Escalate complex issues to the development or technical teams when necessary Document support interactions and solutions for future reference Communicate effectively with users to ensure clear understanding and resolution Required Skills: Basic knowledge of SQL for querying and troubleshooting Understanding of software ticketing systems and support workflows Good problem-solving and analytical skills Strong verbal and written communication Ability to learn quickly and work in a fast-paced environment Preferred: Internship or academic exposure to software support or SQL is a plus Familiarity with helpdesk tools like Jira, Freshdesk, or Zendesk

Job Summary: Senior Application Specialist Location: Gurgaon, India Grade Level: 10 Department: Operations Group Company: S&P Global Market Intelligence Overview: As a Senior Application Specialist, you will play a pivotal role in delivering expert-level application support for thinkFolio, S&P Global s portfolio management software. You will be the primary liaison for troubleshooting and resolving client issues, maintaining service excellence, and contributing to documentation and process improvements. This role offers extensive cross-functional collaboration and interaction with global clients in the banking, asset management, and hedge fund industries. Key Responsibilities: Serve as a product expert for thinkFolio, offering technical and functional support to clients. Troubleshoot and resolve complex client issues efficiently, escalating when necessary. Manage incoming support requests, ensuring SLAs are met while maintaining clear communication. Document client issues, resolutions, and communication using internal support systems. Collaborate with global teams across business lines and senior management for knowledge sharing and resolution tracking. Contribute to the creation and maintenance of user manuals, troubleshooting guides, and knowledge base content. What You Bring: Education: Bachelor s degree in Computer Science, Information Technology, or related field. Experience: 5+ years in enterprise software support; experience in financial services or investment systems is preferred. Technical Skills: Proficiency in SQL, scripting languages, and data analysis tools. Soft Skills: Strong analytical, problem-solving, and communication skills. Ability to multitask and prioritize under pressure. Mindset: Customer-first attitude with an aptitude for learning new financial technologies and sharing knowledge. What s In It for You: Accelerated growth through exposure to enterprise software used by global financial institutions. Cross-regional collaboration and learning opportunities in a high-impact environment. Access to continuous learning, competitive compensation, wellness programs, and family-friendly benefits. The chance to be part of a global, inclusive organization driven by Integrity, Discovery, and Partnership. About S&P Global Market Intelligence: A division of S&P Global, we provide essential data, insights, and technology that enable clients to make confident decisions. We empower businesses to track markets, manage risk, and identify opportunities in a fast-changing global environment. Qualification : Bachelors degree in Computer Science, Information Technology, or related field.

Job Title: Executive Assistant Location: Gurgaon, India Job Type: Full-Time Experience Level: 5-10 Years About the Role: The Executive Assistant to the CEO plays a vital role in ensuring the smooth functioning of the CEO s daily operations, maximizing their effectiveness by handling various administrative tasks and projects. This is a highly organized, proactive, and discreet position that requires exceptional communication, interpersonal, and time management skills. As an Executive Assistant, you will have the opportunity to work closely with the CEO and senior leadership, contributing to the success of the organization. The role demands a person who can manage multiple priorities and deadlines in a fast-paced and dynamic environment. Key Responsibilities: 1. Calendar Management Proactively manage the CEO s calendar, scheduling and rescheduling meetings, appointments, and travel plans. Prioritize and manage conflicting schedules effectively, ensuring the CEO is well-prepared for all engagements. 2. Travel Arrangements Book and manage all domestic and international travel arrangements including flights, accommodations, and ground transportation. Prepare travel itineraries and ensure all necessary documents and approvals are in place. 3. Vendor Coordination Coordinate with vendors for various office services, such as office supplies, catering, maintenance, and IT support. Establish and maintain strong relationships with key vendors to ensure efficient operations. 4. Communication Management Screen, direct, and prioritize phone calls and emails. Take and distribute meeting minutes, ensuring accurate and timely documentation. Draft and proofread correspondence, including emails, reports, and presentations. 5. Task Management Manage and prioritize the CEO s daily tasks and projects, ensuring all deadlines are met. Maintain accurate records of all ongoing tasks, ensuring completion within specified timeframes. 6. Meeting Preparation Prepare meeting materials such as presentations, agendas, and supporting documents. Conduct thorough research and gather information as needed to ensure comprehensive meeting preparation. 7. Office Management Oversee general office administration, including supply management, equipment maintenance, and office organization. Assist with special projects, events, and corporate activities as needed. 8. Confidentiality Ensure the highest level of confidentiality regarding all company and CEO-related matters. Key Requirements: 6+ years of experience as an Executive Assistant to a senior executive, preferably in a fast-paced environment. Proven ability to manage multiple priorities and deadlines effectively while maintaining attention to detail. Excellent written and verbal communication skills along with strong interpersonal skills. Highly organized with superior time management and multitasking abilities. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant tools. Ability to work independently and as part of a team. Strong problem-solving and decision-making skills. Discretion and trustworthiness are paramount, with the ability to handle sensitive information. Resourceful and proactive in handling tasks and challenges. Adaptability to changing priorities and a fast-paced environment. Willingness to travel within the city as needed for business tasks and meetings. Strong recommendations from previous managers. Flexible Benefits: Stock Options: Every employee is rewarded for a successful company outcome. Health Insurance: Comprehensive health coverage for you and your family, including a health policy of INR 3 lakh and INR 10 lakh of Personal Accident Insurance. MacBook: A MacBook for all employees, regardless of role, to ensure flexibility in work. Impactful Role: As an Executive Assistant, you ll have the opportunity to directly support the CEO and contribute to the company's strategic success. Dynamic Environment: Work in a fast-paced, innovative environment that values ownership and collaboration. Growth Opportunities: Be part of a thriving organization with ample opportunities for career growth and personal development. If you are an experienced Executive Assistant with the ability to handle multiple tasks and provide strategic support to leadership, we would love to hear from you. Apply now to be part of a dynamic team!

We proudly offer a comprehensive total rewards package, including bonuses, healthcare, insurance benefits, retirement plans, wellness programs, and performance awards. You ll also have access to social and recreational activities tailored to your location. Job Description What You Will Do: Ensure compliance with Quality Management Systems (QMS) in line with internal and external regulatory requirements, including but not limited to FDA, ISO, MDD, FGO EU, and country-specific regulations. Contribute to the development of an optimized QMS that aligns with corporate, divisional, and global QMS requirements. Assess and quantify QMS support requirements, ensuring the right structure is in place for effective service delivery. Promote Good Manufacturing Practices (GMP) and Good Documentation Practices (GDP) within the Quality department. Identify and implement opportunities for continuous improvement to enhance the efficiency and effectiveness of QMS processes. Develop and deliver QMS-related training and compliance programs for the team. Assist in the development, maintenance, and continuous improvement of QMS policies, procedures, and systems. Implement best-in-class QMS practices, benchmark against industry leaders, and ensure alignment with regulatory requirements. Ensure QMS accurately reflects actual business activities and supports New Product Introduction (NPI) needs. Contribute to the development or modification of regional/local QMS in a project environment. Participate in IT discussions, offering insights from a QMS perspective, and contribute to SRS/URS activities as needed. Support the business during audits, providing insights into system functionality. What You Need: Required: B.Tech (Electronics, Electrical, or Mechanical) with 5-7 years of experience in supplier quality. Knowledge of ISO 13485, FDA, EUMDR, and regional medical device regulatory requirements. Strong communication skills to effectively share information with team members, leaders, management, and suppliers. Experience supporting third-party inspections (FDA, notified body, etc.) within the medical device industry. Understanding of quality systems and web-based interactions. Excellent interpersonal skills for collaborating with cross-functional teams (engineering, R&D, manufacturing, and regulatory affairs). Proven ability to execute and lead projects, with a strong understanding of project stages. Proficiency in improvement methods and processes. Preferred: Understanding of medical device regulatory compliance (ISO 13485, CFR 820, or equivalent). Strong communication and influencing skills, with the ability to manage multiple tasks and represent the quality function across teams. ISO 13485 Lead Auditor certification or equivalent. Health Benefits: Medical, dental, and vision insurance Prescription drug coverage Critical illness, accident, and hospital indemnity insurance Personalized healthcare support, wellness programs, and tobacco cessation Financial Benefits: Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) 401(k) plan with company match Employee Stock Purchase Plan (ESPP) Life insurance, short-term disability insurance About Stryker: Stryker is a global leader in MedSurg, neurotechnology, and orthopedics, helping improve patient and healthcare outcomes. Every year, we impact over 150 million patients globally. Depending on role requirements, employees may need to obtain vaccinations as an essential function of their role when accessing customer accounts. Qualification : B.Tech (Electronics/Electrical/Mechanical) with 5-7 years of experience in Supplier quality.

IT Operations Manager Company Overview Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes. Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development. What you ll do: We are looking for an IT Operations Manager to join our Corporate Technology team in Gurugram. The role involves working closely with other Specialists to direct and manage all operational activities related to IT Operations spanning across multiple office spaces and collaborate with key stakeholders across geographies to play an active role in monitoring and supervising the operations, ensuring the team members address the requests within the agreed Service level agreements by adhering to the defined processes. You ll play a pivotal role in supervising and managing a team of Specialists and oversee day-to-day operations to meet Service Level Agreements through optimum quality and service. Additionally, you ll need to demonstrate high proficiency in operations procedures, be proactive in communication, and define performance metrics for processes and individuals. You ll ensure effective and efficient working relationships between the team members, maintain a high level of morale and productivity and provide direction to the members on Operations. As an IT Operations Manager, you ll be responsible for monitoring end-user compute infrastructure and resolving system issues, manage installations, upgrades and configurations of both hardware and software, assess system performance, and recommend improvements, resolve or assist with issues escalated by Specialist, provide support and guidance to stakeholders, collaborate with other departments within the organization to resolve issues. You ll also need to lead and manage projects by setting timelines, defining deliverables, and ensuring alignment with business objectives. This includes analyzing reports and statistical data to assess productivity levels and identify root causes for underperformance, developing customized reporting to measure and track operational metrics, and overseeing key weekend initiatives such as user migrations to newer platforms, software and hardware upgrades, and audits. Additionally, you ll coordinate cross-functional teams, monitor progress, address risks and obstacles, and ensure successful project completion within scope, budget, and deadlines. What you ll need: The ideal candidate should have more than five years of experience preferably at a technology or financial firm. The candidate should have excellent computer skills including organizational and time-management skills and proven experience as IT Operations Manager. Experience in Project management for enterprise product implementation. Candidate should have experience with system & application installations, configuration and analysis and good understanding of policy, planning, and strategy. Candidate should have fair understanding of Windows platform and Cloud platforms like Azure. The following areas are preferred: Strong knowledge of designing and implementing office technical infrastructure. Proficiency in OS management and network administration, including TCP/IP, DNS, DHCP, VLANs, routing, and switching. Experience with Azure infrastructure, including Azure Virtual Machines, Azure Active Directory, Azure Networking, and Azure Security. Excellent leadership and team management skills, with the ability to motivate and develop a high-performing team. Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Cisco Certified Network Associate) are a plus. The ideal candidate should have the ability to oversee inventory requirements and forecast hardware purchases at regular intervals. Candidate should also have outstanding communication skills, leadership and organizational skills and ability to manage multiple projects and tasks at hand, problem-solving aptitude and assist with important strategy decisions w.r.t project planning and implementation. The candidate should be a self-starter who is structured, action-oriented, and has a sense of urgency, as well as being deadline-oriented and should have the ability to lead a team. Arcesium and its affiliates do not discriminate in employment matters on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. Note that for us, this is more than just a legal boilerplate. We are genuinely committed to these principles, which form an important part of our corporate culture, and are eager to hear from extraordinarily well qualified individuals having a wide range of backgrounds and personal characteristics.

About Shiprocket: We re on a mission to make e-Commerce simple, accessible and trustworthy. We enable e-Commerce sellers with AI-driven technology and dependable services encompassing conversion, order fulfillment, shipping, buyer communication, returns management, and more. Our platform leverages data, workflows and supply chains at scale, providing sellers with just about everything they need to provide a delightful customer experience. We are committed to the following success traits that embody our culture and how we work together to accomplish great things and be a Great Place to Win! Key to True Innovation Manufacture Constraints & learn to work under them. Speed Above All Else Use your judgement of the impact & react accordingly. Be Ruthlessly Frugal It can lead to growth. Say It Like It is Be direct & honest. We are Not A family We are a sports team! We are here to win. Your Priority Obsess over customers. Role Overview: The role of Marketing Business Partners involves taking charge of scaling and growing our products visibility, user base, and engagement. The ideal candidate will bring a blend of strategic thinking, hands-on execution, and deep expertise in performance marketing, CLM and growth campaigns across web and mobile platforms. The Marketing Business Partner will be responsible for creating and executing comprehensive marketing strategies that drive user acquisition, retention, and overall product growth for our offerings. You will work cross-functionally with product, operations, and engineering teams to understand user behavior, craft tailored marketing campaigns, and optimize performance across both web and mobile channels. This role demands a data-driven mindset and a passion for driving measurable results. Roles and Responsibilities: Develop Marketing Strategy: Lead the development of go-to-market strategies and plans for customer acquisition, engagement, and retention. Understand customer needs and competitor landscape to create compelling propositions and campaigns that resonate with target audiences. Work closely with product teams to integrate marketing initiatives into the product roadmap. Performance Marketing Execution: Design and execute performance marketing campaigns (paid search, social media ads, display ads, retargeting, etc.) across both web and mobile platforms. Continuously optimize ad creatives, targeting strategies, and bidding tactics to drive high-quality user acquisition & engagement. Manage and allocate marketing budgets efficiently across multiple channels to maximize ROI. Data-Driven Decision Making: Leverage analytics tools (Google Analytics, Firebase, Branch, Intercom) to monitor key performance indicators (KPIs), track the success of campaigns, and identify areas for optimization. Provide regular reporting on marketing performance, user acquisition metrics, lifetime value (LTV), customer acquisition cost (CAC), and other relevant metrics. Use A/B testing, cohort analysis, & other growth techniques to improve customer conversion & retention rates. User Engagement & Retention: End to end ownership of the funnel and optimization of the same in alignment with business objectives. Work closely with the product and customer experience teams to develop initiatives aimed at increasing app usage, repeat transactions, and user loyalty. Design and implement push notifications, email marketing, and in-app campaigns to improve user engagement. Collaboration and Leadership Reporting: Collaborate with cross-functional teams (product, design, engineering) to ensure alignment on marketing initiatives and business objectives. Take end to responsibility for cadences and metrics reporting as well business team liaison. Scaling the Product: Focus on rapidly scaling the product s user base through targeted and high-impact marketing strategies. Identify new opportunities for growth, including regional expansion and partnerships. Preferred Skills & Qualifications: Minimum 4-5 years of experience in performance marketing, preferably in a high-growth tech environment or consumer-focused mobile app. Proven track record of scaling up products through digital marketing and performance optimization, ideally in hyperlocal, e-commerce, or delivery-based businesses. Experience with digital marketing platforms and concepts (E.g. Google Ads, Facebook Ads, Instagram). Strong proficiency in data analytics and KPIs (CPA, CPC, CTR, LTV, CAC, etc.). Solid understanding of mobile-first marketing, user acquisition, and app store optimization (ASO). Hands-on experience with growth marketing tactics such as A/B testing, referral programs, CRM, & lifecycle marketing. MBA or equivalent from a top-tier business school (preferred). Strong analytical mindset with a focus on measurable results and data-driven decision-making. Creative problem-solver who can think outside the box to find new marketing opportunities. Excellent communication and leadership skills with the ability to collaborate with diverse teams. Results-oriented with a passion for scaling businesses and achieving ambitious growth targets. Qualification : MBA or equivalent from a top-tier business school (preferred).

Overview of Technology Roles At BlackRock, technology has always been central to what we do. Our technologists continue to shape the future of the industry with their innovative work. We are not only curious but also collaborative, eager to embrace experimentation as a means to solve complex challenges. Here, you'll find an environment that promotes cross-team, cross-business, and cross-regional collaboration. We are committed to supporting your growth as a technologist through curated learning opportunities, specialized career paths, and access to experts and leaders worldwide. Job Description About This Role You will be working with one of the top FinTech companies globally. BlackRock provides its Aladdin platform to over 200 of the world s top corporations, managing about a quarter of all global assets. Our firm is global but close-knit, with a shared goal of providing the best possible level of support to our business partners and customers. From the top of the firm down, we embrace the diversity of values, identities, and ideas that our employees bring. We are serious about our people and offer Flexible Time Off (FTO), collaborative working spaces, and other benefits. The individual selected for this role will have the opportunity to define relationships with IT teams across the globe and be exposed to various applications and technologies used at BlackRock. This will provide a broad view of how functional teams and technology collaborate to deliver services to end users. We are particularly interested in candidates with skills in: Strong Leadership Data-driven Analysis Change Management ITIL Framework Cloud Platform offerings like Microsoft Azure and Google If any of this excites you, we want to hear from you! Team Overview The Mission Control organization is part of the Aladdin Product Group Platforms Team at BlackRock. It is responsible for ensuring a seamless Aladdin client experience through operational support and control across core investment systems. Responsibilities Coordinate Technological Changes: Ensure the stability of the Aladdin platform and BlackRock infrastructure while supporting innovation. Communicate Impact: Inform technology and business partners about high-risk changes and secure necessary approvals. Security Patching: Oversee security patching efforts to meet compliance and security goals. Relationship Management: Build and nurture relationships with global IT teams, understanding the various applications and technologies in use. Process Improvement: Enhance the quality, efficiency, and effectiveness of change control processes. Technical Skills: Utilize skills in desktop technology, TCP/IP networking, UNIX commands, SQL queries, and scripting. Collaboration and Leadership: Work independently or as part of a team, demonstrating strong leadership and communication skills. Qualifications Candidates are encouraged to demonstrate the following: 4+ years of experience as an IT Change Manager. Familiarity with industry-standard Change Management practices. An understanding of running services on Cloud infrastructure solutions. Experience with application monitoring solutions. Ability to leverage AI and data-driven analytics tools to address challenges. Strong knowledge of operating within the ITIL framework. Previous experience in the Financial Services or Technology industry. Scripting or basic development skills to automate tasks. Strong interpersonal and communication skills, both written and verbal, with the ability to communicate effectively across all levels of the business. Excellent organizational skills and attention to detail. Self-motivated, able to prioritize, take ownership of responsibilities, and work effectively as part of a team. Adaptable, with the ability to multi-task and adjust in a fast-paced environment. Experience with Change Management tools like ServiceNow. Our Benefits To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including: A strong retirement plan to help secure your future. Tuition reimbursement for continuous learning and professional development. Comprehensive healthcare to keep you and your family covered. Flexible Time Off (FTO) so you can recharge, relax, and take care of your loved ones. Our Hybrid Work Model BlackRock s hybrid work model promotes a culture of collaboration and apprenticeship while providing flexibility. Employees are required to work at least 4 days in the office per week, with the flexibility to work 1 day from home. Some business groups may require additional office presence based on the role's responsibilities. We are focused on increasing impactful moments that arise from in-person collaboration, aligned with our commitment to performance and innovation. This hybrid model will help you accelerate your learning and onboarding experience at BlackRock. About BlackRock At BlackRock, we are united by one mission: to help more and more people experience financial well-being. Our clients including individuals saving for retirement, families paying for education, and businesses supporting infrastructure projects benefit from their investments with BlackRock. These investments help strengthen the global economy by supporting businesses of all sizes, financing infrastructure projects, and facilitating innovations that drive progress. This mission would not be possible without our most important investment: our employees. We are dedicated to creating an environment where all colleagues feel welcomed, valued, and supported through networks, benefits, and development opportunities to help them thrive.

Area Service Delivery Manager Artificial Lift (ALS) - India Join the Service Delivery Team Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets. Our team provide technical expertise to meet our client expectation in Artificial Lift requirement. We provide customers with the peace of mind needed to reliably and efficiently improve their operations. Partner with the best As the Area Service Delivery Manager Artificial Lift (ALS) - India, you will have full accountability for achieving the business key performance indicators as well as managing all activities in India including responsibility for P&L, Account Management Teams, and all Product Line personnel in-country. As Area Service Delivery Manager ALS - India, you will be responsible for: Managing the growth of business for ALS in India Participating in the Baker Hughes HSE Management System, including compliance to the policies, management standards and specific procedures that apply Ensuring employee accountability and full compliance with all company standards Managing all ALS business performance for India (Fiscal, Operational Delivery, Inventory) Managing the development and effective execution of Service Delivery to grow profitable market share in the cluster Managing people and performance Communicating business plans to executive management (Region and Product Line) Providing guidance, work direction and coaching to operational and field staff, development of talent Collaborating with sales/commercial teams as well as direct interaction with customers in the cluster to understand the activity forecast (volume and complexity) Handling complex medium term project processes and department has to define approaches. Fuel your passion To be successful in this role you will: Have a Bachelor's degree (Electrical/Mechanical/Petroleum Engineering) from an accredited university or college Have a minimum of 10 years of experience in Artificial Lift with at least 5 years in a Business Management role in Artificial Lift Have sound commercial understanding of P&L, balance sheet, commercial and contractual language Be well organized with good communication, inter-personal skills as a leader, with clients and with Baker Hughes Executive Leadership Have the ability to collaborate across functions, Product Lines & geographies to further Baker Hughes growth Have a mind set of customer intimacy and continuous engagement to ensure excellence in service delivery Have excellent communication, negotiation, interpersonal and leadership skills. Be comfortable and flexible to work with several countries/time zones Have established project management & strategic business planning skills Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Occasional remote working as required Flexibility within the day or week to get the job done Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward making it safer, cleaner and more efficient for people and the planet. Join Us: Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Qualification : Have a Bachelor's degree (Electrical/Mechanical/Petroleum Engineering) from an accredited university or college

Who You Are You have successfully worked with large Service Providers, guiding them through their digital transformation journey by establishing strategic engagements and executive-level relationships. With a strong ability to collaborate across extended teams, you drive large, complex deals while effectively communicating the business value of Cisco solutions. You are skilled at working with customers across multiple levels from technical decision-makers to business leaders and have the gravitas to engage C-suite executives (CxOs), leading meaningful discussions that drive impact. Additionally, you excel in partner management, ensuring both Cisco s success and the success of our partners and customers. Your Impact As an Account Solutions Engineer, you will: Develop and propose tailored network solutions for Service Provider Accounts using Cisco s advanced networking technologies, including MPLS, Segment Routing, Broadband Network Gateway (BNG), Routing & Switching, and Optical Networking. Engage with customers to understand their business needs and align solutions to drive their strategic objectives. Collaborate with cross-functional sales teams to create compelling proposals and articulate the business value of Cisco s offerings. Provide technical expertise and consulting in areas such as MPLS, BNG, SDN, Cloud, and next-generation mobile networks (4G/5G). Stay ahead of industry trends and emerging technologies to proactively offer innovative solutions that enhance client networks. Manage long sales cycles, complex negotiations, and multi-stage deployment projects, ensuring seamless solution implementation. Minimum Qualifications 12+ years of sales experience in the Service Provider industry with deep domain knowledge of telecommunications networks and Cisco solutions. MBA from a top business school or equivalent experience. Strong technical expertise in Service Provider IT networks, including cybersecurity, cloud solutions, data centers, software platforms, mobile networks (4G/5G), and enterprise-level IT systems. Experience managing complex, long-term sales cycles, including demand generation, stakeholder management, forecasting, and strategic negotiations. Strong communication, presentation, and negotiation skills, with the ability to engage executive leadership (CxOs), customers, and partners. Cisco Certified Network Associate (CCNA) and/or Cisco Certified Internetwork Expert (CCIE) certification is preferred. Preferred Qualifications A passion for technology, innovation, and customer success. Strong adaptability and resilience in a constantly evolving industry landscape. Ability to apply financial acumen to qualify and assess business opportunities. Experience working with competitive OEMs in the Service Provider technology domain. At #WeAreCisco, we believe in powering a more inclusive, connected, and digital future for all. Our innovations are shaping industries worldwide from healthcare and education to business and public services by providing secure, cutting-edge networking solutions. Global Impact: Nearly every internet connection worldwide touches Cisco technology. People-First Culture: We foster an environment where employees thrive, develop, and grow their careers. Giving Back: Employees receive 10 days off per year to contribute to social causes they re passionate about. Diversity & Inclusion: Our 30+ Inclusive Communities help build an equitable workplace where everyone belongs. We welcome individuality whether you love colorful hair, tattoos, pop culture, or technology be yourself with us! Join Cisco and be a part of the team that s driving digital transformation for the world s leading service providers. Take the next step in your career. Be you, with us! Qualification : MBA from a top business school or equivalent experience.

Job Title: Cloud Target Operating Model Consultant Location: Gurgaon About Capgemini Invent: Capgemini Invent is the digital innovation, consulting, and transformation brand of the Capgemini Group, a global business line that combines market-leading expertise in strategy, technology, data science, and creative design. We help CxOs envision and build what s next for their businesses, focusing on delivering impactful solutions and driving sustainable change. Your Role: As a Cloud Target Operating Model Consultant, you will be responsible for designing and implementing cloud operating models that deliver innovation, agility, cost benefits, and faster time-to-market. You will work with clients to modernize their business operating models by focusing on multiple dimensions such as process, governance, skills, culture, tooling, technology, and organization. You will leverage and maximize clients existing IT investments and communicate with stakeholders at all levels of the organization to design and implement sustainable transformation strategies. Key Responsibilities: Design and implement cloud operating models to ensure innovation, agility, and cost-effectiveness. Take a holistic approach to modernize business operating models, covering processes, governance, tools, and organization. Integrate business operating models with cloud operating models. Lead the design, implementation, and management of cloud centers of excellence. Advise on the implementation of DevSecOps models, automation, and business change processes. Work with hybrid and multi-cloud environments, DevOps, CI/CD, and cloud strategy implementations (AWS, Azure, or GCP). Develop security and governance models for cloud engineering and operations. Drive IT and business automation across product management, engineering, and operations. Apply ITIL and service management principles to optimize operations. Your Profile: Experience working on at least one end-to-end Cloud Target Operating Model engagement. Solid understanding of Cloud Target Operating Models. Project experience in multiple areas such as Cloud Strategy, Business Case, DevOps, FinOps, etc. Proven ability to deliver advisory engagements, driving positive outcomes and opportunities for future work. Leadership experience in delivering large-scale, complex IT transformations aligned to clients strategic goals. Experience in implementing DevSecOps models and automation. Familiarity with hybrid and multi-cloud environments and cloud service models. What You ll Love About Working Here: We recognize the significance of flexible work arrangements. Whether remote work or flexible work hours, you will find the support to maintain a healthy work-life balance. At Capgemini Invent, your career growth is at the heart of our mission. Our wide range of career growth programs will help you explore a world of opportunities. Equip yourself with valuable certifications in the latest technologies, including Generative AI. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations accelerate their transition to a digital and sustainable world, creating a tangible impact for enterprises and society. With a global team of 340,000 members across more than 50 countries, Capgemini is trusted by clients to unlock the value of technology. Capgemini delivers end-to-end services and solutions, leveraging capabilities in AI, cloud, and data, combined with deep industry expertise. The Group reported 22.5 billion in global revenues for 2023.

Workplace & Transport Coordinator Location: Gurugram, India About MongoDB MongoDB empowers innovators to create, transform, and disrupt industries by unlocking the power of software and data. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database available across 115+ regions on AWS, Google Cloud, and Microsoft Azure. With offices worldwide and 175,000+ new developers signing up each month, we help organizations modernize legacy workloads, embrace innovation, and build AI-powered applications. Position Overview This is a dynamic role requiring proactive problem-solving, multitasking, and a commitment to maintaining a world-class workplace. You will work alongside a strong local and global team, including the Workplace Manager, Transport Coordinator, and Workplace Coordinator, to create an engaging and efficient office environment. Key Responsibilities Workplace Operations & Facility Management Maintain a safe, professional, and clean workplace, ensuring compliance with regulatory standards. Oversee Annual Maintenance Contracts (AMCs), ensuring timely renewals and service adherence. Conduct daily facility inspections, proactively addressing issues and maintaining high workplace standards. Collaborate with IT, HR, and local leadership on workplace projects, onboarding, and events. Track and resolve employee requests efficiently through the internal ticketing system. Support or lead facility improvement and expansion projects as needed. Transport Coordination Assist the Transport Coordinator with daily operations, including shift coverage when required. Allocate transport, assign routes, and ensure smooth communication with employees and transport providers. Ensure strict compliance with company transport policies and employee safety guidelines. Collect and analyze feedback to drive continuous improvements in transport services. Maintain a seamless and reliable office commute experience for employees. Vendor & Procurement Management Establish and maintain relationships with vendors for repairs, maintenance, and operational needs. Partner with Procurement and Finance teams to negotiate contracts and ensure timely payments. Manage purchasing databases to ensure budget adherence and process efficiency. Monitor vendor performance and project success rates. Qualifications & Skills 4+ years of experience in workplace operations, facility management, and/or transport administration. Strong knowledge of hard services (HVAC, electrical, plumbing) and vendor management. Excellent problem-solving, organizational, and communication skills. Ability to prioritize tasks, deliver high-quality services, and collaborate across teams. Proficiency in MS Office and workplace management tools. Strong emotional intelligence to interpret and address workplace dynamics effectively. Adaptability and a proactive approach to operational challenges. Success Metrics Positive feedback from local office leaders and stakeholders. Improved facility processes leading to enhanced employee experience and efficiency. A smooth, hassle-free office commute experience through optimized transport operations. We are committed to fostering a supportive and enriching workplace culture. From employee affinity groups to fertility assistance and generous parental leave policies, we prioritize our employees' well-being and growth. Equal Opportunity & Accommodations MongoDB is an equal opportunity employer and provides necessary accommodations for individuals with disabilities. If you require accommodation during the application or interview process, please inform your recruiter. Join us in making an impact on the world with cutting-edge technology and innovation!

Introduction We are a tech-driven company passionate about delivering exceptional customer experiences. Our team ensures seamless support, efficient logistics, and top-notch device management. Join us in a dynamic environment that values innovation, dedication, and proactive problem-solving. You will manage inventory, prepare devices, ensure accurate shipping and documentation, and provide technical support and repairs. Your ability to multitask, solve problems efficiently, and deliver exceptional service will drive operational success and customer satisfaction. Your Job Responsibilities Logistics Operations Handle incoming stock, maintain accurate records, and ensure proper storage. Assess, clean, and prepare devices for reuse or repair to ensure "out-of-the-box" quality. Pack items securely, label them for shipping, and maintain precise records of transactions. Conduct regular inventory checks to ensure accuracy and accountability. Quickly report missing, lost, or damaged items to supervisors. IT Support and Repairs Provide empathetic, personalized assistance via phone, email, and chat for device-related issues (e.g., laptops, smartphones). Diagnose and resolve technical problems efficiently, escalating complex issues when necessary. Perform hardware repairs, including replacing screens, batteries, and other components. Manage software installations, updates, and troubleshooting. Liaise with external vendors when necessary. Ensure all repairs meet company standards through rigorous testing. Identify recurring issues, update knowledge bases, and suggest device and application improvements. Work with colleagues to ensure consistent, high-quality user experiences and brainstorm solutions. Share user insights with product teams and participate in training to stay updated on product features and industry trends. Mobile Device Management (MDM) Demonstrate working knowledge of MDM solutions like Hexnode, Jamf, or similar tools. Configure, enroll, and manage devices through MDM platforms. Implement and manage security and compliance policies via MDM systems. Resolve device-specific issues related to MDM configurations. Skills, Knowledge, and Expertise Essential Skills Experience in logistics, inventory management, and IT support. Working knowledge of Mobile Device Management (MDM) solutions like Hexnode, Jamf, or similar platforms. Strong organizational skills and attention to detail. Knowledge of laptop hardware/software, remote troubleshooting, and device repair. Familiarity with shipping, receiving, and inventory tracking processes. Exceptional communication skills to guide users and explain technical concepts clearly. Ability to speak and communicate effectively in English and Hindi (additional languages are a bonus). Technical Proficiency Experience with Google Suite, CRM, and support ticketing systems. Familiarity with various operating systems (Windows, macOS, iOS, Android). Ability to create shipping labels, manage inventory, and perform cycle counts. Preferred Qualifications Certifications in technical support, logistics, or relevant technology areas. Certifications in Apple IT Support or Microsoft IT Support Specialist are desirable. Experience with device management tools like Apple Business Manager and MDM solutions like Hexnode or Jamf. Prior experience working at laptop/desktop repair centers, with experience in chip-level repairs. Personality Needs Accountable and responsible for support and regular operations. Diligent and detailed with case documentation. Ability to speak up and highlight gaps in the process. Resourceful and solution-focused. This combined role offers a unique opportunity to apply logistics expertise, MDM knowledge, and technical support skills in a fast-paced, customer-focused organization. If you re organized, tech-savvy, and dedicated to delivering outstanding service, we d love to hear from you! We re a people-first company where AI and innovation meet purpose. Guided by values of Openness, Enthusiasm, and Kindness, we invest in your growth and well-being, embracing flexibility, continuous learning, and inclusivity. Benefits: Remote work and flexibility: Customize your schedule. Comprehensive leave policy: 52 weekends, 40 days of consolidated leave, plus special leaves. Inclusive, supportive culture: Diversity and equal opportunities at the core. Medical insurance for you and your family. Professional coaching and mentorship opportunities.

Job Information: Work Experience: 3+ years Industry: IT Services Job Type: FULL TIME Location: Gurgaon Key Responsibilities: Ability to drive the major incident to resolution as Incident commander and involve in the post-mortem process. Identify gaps within the current monitoring infrastructure and create/enhance tools to address them. Perform event root cause analysis using logs, tools, and available documentation. Contribute to documentation to improve resolution time. Assess the impact of the potential client or platform-wide incidents and escalate to the appropriate teams. Timely escalation of problems that could be potential risks. Experience with logging/monitoring tools (Kibana, Grafana, Prometheus, or any other standard monitoring tool). Working understanding of web infrastructure (Load balancers, application servers). Bachelor s/Master s degree in Engineering, Computer Science (or equivalent experience). 3+ Years of experience as Devops Engineer. Terraform and CI/CD configuration, pipelines, and jobs. Must have strong knowledge of Terraform. Must have experience in Python. Kubernetes understanding, CLI, service re-provisioning. Must have experience creating Helm charts and performing common k8s maintenance tasks. Minimum 3 years of experience working with containerized applications. Should have hands on experience with AWS Services. Solid understanding of system performance and monitoring. Demanding high availability of service and quality of support service to the customer. Operating system (Linux) configuration, package management, startup, and troubleshooting. Good communication skills with an ability to relay incident details expeditiously, concisely, and accurately. Strong knowledge of infrastructure and application development toward operational support. Highly motivated individual, Self-starter, and a quick learner. Extensive knowledge of Incident/Change/Problem management. Ability to write simple to moderately complex scripts and programs for automation, tools, frameworks, dashboards, alarms. (Python, TypeScript, Bash). Qualification : Bachelors/Masters degree in Engineering, Computer Science (or equivalent experience).

We are looking for a Sales Manager for our Gurugram office who will be expected to perform in areas of Enterprise Sales, IT Software Solutions, and Services Sales. The candidate will majorly responsible for Account Hunting / Direct Sales for solution selling in multiple verticals hence need to be well versed with the dynamics of verticals such as Banking/Education/Insurance/Healthcare /Logistics & Transportation/Telecom/Manufacturing etc. Key Areas: Enterprise Mobility, Enterprise Application, Application Services, Business & Technical Consulting, Consultative Sales Role And Responsibilities: Experience in defining and developing mid and long-term tactical and strategic initiatives for various service offerings of the company Overall Sales Leadership for different international territories like the USA, Europe, Asia Pacific, and Australia Lead & manage inside sales team with campaign planning, targeted list building, outbound campaigning through email & calls, pre-sales & business analysts Drive the Proposal making, qualifying leads, negotiation, etc. Ability to Segment, Target, and Position Radiansys Services to the CXO Level Professionals in Leading Enterprises Develop Strategic and Key Account to Ensure Customer Satisfaction and Revenue Growth Ability to forge partnerships & strategic alliances for long-term association contributing to sustained growth & revenues for the company Create cross-functional collaboration with Delivery managers, Project managers & Business analysts & Technical architects Track industry trends, competition activities, and best practices Revenue responsibilities in excess of $1 Million Required Skills and Capabilities: 5+ years of experience in direct selling and sales management roles with the majority of experience in the USA Experience in sales of Software Automation, Custom Application, Mobile Apps, CRM Tools Accountable to meet Quarterly / Yearly Sales Targets Must be a well-networked professional who can win a new client's logos quickly Must have experience in Corporate Sales and good experience of handling large teams Strong business acumen and industry expertise Experience in managing and directing a sales team Completes sales cycle including preparing proposals, estimation, negotiation, and closure Should have exposure in the mobility domain

Company Overview: American Express is committed to providing the world s best customer experience every day. The Global Servicing Group (GSG) is central to fulfilling this mission, with over 36,000 team members working across various lines of business, including Customer Engagement, Merchant Services, Credit & Fraud. Within this structure, the Global Capacity & Contact Management (GCCM) team works towards optimizing resources and maintaining consistent customer service levels globally. Role Overview: The Planning & Data Intelligence (PDI) team within GCCM plays a pivotal role in supporting global reporting and analytics. This role involves automating, standardizing, and enhancing the reporting ecosystem to enable better decision-making through data-driven insights. The role will also involve creating a more efficient process for managing large and multiple data sets and collaborating with business partners to drive the future of reporting within the organization. Key Responsibilities: Define Data Architecture Strategy: Contribute to the development of the data architecture strategy and roadmap to enhance the PDI data ecosystem. Automation & Standardization: Analyze the current reporting structure within GCCM and work towards automating and scaling it through self-service functionalities, especially using Tableau. Reporting Innovation: Collaborate with internal partners to create new reporting dashboards within Tableau and other platforms, ensuring better self-service and efficiency. Analytics & Problem-Solving: Leverage your strong analytical skills to solve both practical and theoretical business challenges, applying machine learning, data mining, and statistical analysis techniques. KPIs & Performance Metrics: Develop and manage key performance indicators (KPIs) to promote efficiency, drive awareness, and improve reporting systems across teams. Reporting to Leadership: Provide on-demand reporting and insights to senior leadership, helping them make informed decisions. Dashboard Development & Adoption: Coordinate the development and testing of new dashboards, ensuring data validation and documentation. Assist in training teams to adopt these tools effectively. Innovation & External Research: Continuously seek new ideas and innovations from external sources to bring best practices into the team s work. Required Qualifications: Educational Background: Bachelor's degree or equivalent combination of education and work experience. Technical Expertise: Expert knowledge in VBA, SQL, Cornerstone, Hive, and Python. Familiarity with workforce management KPIs and Tableau for report building is a plus. Data Analysis & Manipulation: Experience using SAS, Big Data analytics, and statistical software for data analysis and manipulation. Problem-Solving & Analytical Skills: Strong ability to perform deep dive analyses of business metrics, providing actionable solutions and recommendations. Call Center Management Expertise: In-depth understanding of call center principles and how they impact operations. Adaptability & Communication: Ability to work in a fast-paced environment with changing demands, managing multiple tasks effectively. Exceptional written and verbal communication skills in English. Collaboration Skills: Strong interpersonal skills to collaborate and influence across different organizational levels and teams. Benefits & Perks: Competitive Compensation: Base salary with bonus incentives. Health & Wellness Support: Comprehensive medical, dental, vision, life insurance, and disability benefits (dependent on location). Flexible Working Arrangements: Hybrid, onsite, or virtual options depending on role and business needs. Paid Parental Leave: Generous paid parental leave policies (dependent on location). Wellness & Support Programs: Access to global wellness centers and confidential counseling support through the Healthy Minds program. Career Growth Opportunities: Continuous career development and training opportunities. Equal Opportunity Employer: American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Qualification : Bachelor's degree or equivalent combination of education and work experience.

About this role: Gartner s Secondary Research Service (SRS) team works closely with research practices to understand their overall research needs and help them with complex and strategic research projects. As a Market Research Specialist you will generate insights using both systematic and intuitive secondary research techniques to help larger analysts community. You will closely work with analysts to scope the project, device search strategy, analyze data, summarize, and help visualize and build data story. The job requires an open mind individual with a proactive approach, interest in learning about the latest technology trends and the ability to interpret information & apply this to solve research problem. What you will do: Conduct research on IT products and services using both systematic and intuitive secondary research techniques. Compare/benchmark different IT products by understanding online help, user guides, manuals, white papers, design/product specifications, project plan, etc. Analyze the research findings and draw inferences and conclusions to the research query Create, assimilate and convey technical material in a concise and effective manner Deliver projects on time and maintain high quality standards of the deliverables Actively participate in formal and in-formal knowledge sharing sessions, including Research Communities. Who you are: A team player with outstanding collaborative skills, and a self-starter with no-limits mindset and leadership quality. A go-getter who tackles business and technical challenges head on, with a research inclination Someone who values new environments and is sensitive to intercultural aspects while working in an international setting. What you will need: Management graduates preferably with 0-2 years of experience. (Post graduates with 0-1.5 years is a must and Bachelor's with 1.5-2years) Candidates with technical background or experience in IT industry. Eagerness to learn: Showing awareness of the major issues across the IT industry and eagerness to learn more Strong communication skills- verbal & written. Should structure all communication with meaning and flow with good command on English language Problem solving skills: Strong analytical skills and the ability to think independently Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work . Qualification : Post graduates with 0-1.5 years is a must and Bachelor's with 1.5-2years

The Team: Cappitech Enterprise provides Trade & Transaction Reporting services across various regimes for various asset classes, products & workflows. Our services enable financial institutions to do Reconciliation, Advanced Analytics, Exception Management and comply with regulatory requirements. With our processing services, buy-side and sell-side firms can optimize workflow efficiency and comply with new regulations. The Role: Cappitech Enterprise is seeking a Senior Business Analyst for Gurgaon, India in the Product Management team. The role is a critical part of our growth strategy for the region and focused on Regulatory Reporting solutions. What's in it for you: If successful the role will naturally expand into broader capabilities such as data, insights and analytics delivery to the Global marketplace. Responsibilities: Knowledge / experience in Regulatory Reporting or Trade & Transaction Reporting of OTC / ETD Derivatives is a must. Candidates who have worked on Regimes / Jurisdictions like CFTC, SEC, Canada, EMIR, FCA, MIFID II, ASIC, MAS, JFSA, HKMA, LBMA, South Korea would be preferred. A basic understanding of OTC & ETD derivatives terms and principals would be beneficial for the role Understanding of requirements elicitation, structured analysis, stakeholder management, use case definition and other Business Analysis techniques Understanding of ISO, FpML, XML Schemas, DTDs, XSL Transformation style sheets would be beneficial Able to produce structured analysis and design documents Able to work with Development during technical implementation phase & QA during testing to ensure implementation meets design and requirements Oversee Sanity, Component testing & review of Test Plans Able to conduct public presentation of concepts and ideas comfortably Able to identify options for potential solutions, including assessment of technical and business suitability Able to work collaboratively and consistently with team members at all levels, peers, senior analysts and managers and complex stakeholder group across geographical boundaries Able to work creatively, propose ideas and contribute to working groups and team meetings What We're Looking for: Bachelor or master s degree in business administration, technology, or similar discipline 5-12 years of relevant professional experience Prior Financial Services IT experience would be essential. Strong Analytical & Communication skills. Good Knowledge of requirements elicitation, structured analysis, requirement documentation, stakeholder management, use case definition and other Business Analysis techniques Exposure to SQL, DB, Object-oriented languages (general technology know-how), ISO 20022/XML/FpML/JSON/CSV would be desirable. Familiarity with OTC derivatives, clearing and regulatory reporting of OTC transactions would be beneficial Personal Competencies: Personal impact Self-directed and highly motivated individual Strong interpersonal skills Excellent oral and written communication skills Team player Ability to work under pressure Communication Excellent communicator in written and spoken English Excellent interpersonal skills Negotiation skills Teamwork Partner with distribution and delivery teams in different geographical locations About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. Qualification : Bachelor or masters degree in business administration, technology, or similar discipline

Description - Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. Position Summary Be the key point of contact for building market awareness, content & messaging development and running campaigns, & customer advocacy for large portfolio of End Point Manage Services including digital services. Should be expert with all stages of the IT Services buying life cycle and align marketing programs that drives momentum at various stages through a mix of demand generation, awareness programs, thought leadership, digital and social media plans. Responsibilities: Establish HP Services as an industry leader, improving services brand perception, drive demand across target customers, media, ecosystem partners, analysts and more Design, develop and execute an integrated marketing plan aligned to business goals. Leverages market insights and category product/solution roadmaps to develop customer segmentation and audience strategies to differentiate HP in customer journey. Develop and execute activities with sales/ presales/ large deals teams through deal interventions, client visits to help build marketing influenced pipeline. Acts as subject matter expert across customer segments, markets, and countries to develop new marketing strategies and approaches to accelerate HP success in priority categories and new businesses. Coordinates execution across all marketing plan deliverables and milestones with cross-functional teams. Defines goals to measure the success and business impact of the marketing plans. Exercises high level of digital marketing transformation knowledge to advance HP's position in new digital capabilities and touchpoints to increase marketing programs effectiveness and efficiency. Education and experience Required: MBA in marketing will be preferred 7+ years in B2B marketing, preferably Technology marketing Strong project management skills and high attention to detail and quality deliverables Experience in Marketing database such as MRM or CRM applications Knowledge and Skills: Strong strategic business understanding of the IT Services market. Expert knowledge of marketing principles, practices, tactics and digital marketing stack/tools. Expert knowledge of IT Services market, offerings, segments, and account-based marketing. Expert knowledge of digital marketing platforms (media, social, e-commerce) and customer journeys. Excellent influencing, consensus-building skills, and execution skills. Excellent written/oral communications and analytical skills. Excellent interpersonal and project management skills; ability to build and manage virtual teams. Excellent negotiating and change management skills Ability to interface effectively with management team and functional disciplines. Qualification : MBA in marketing will be preferred

Description - Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. Position Summary Be the key point of contact for building market awareness, content & messaging development and running campaigns, & customer advocacy for large portfolio of End Point Manage Services including digital services. Should be expert with all stages of the IT Services buying life cycle and align marketing programs that drives momentum at various stages through a mix of demand generation, awareness programs, thought leadership, digital and social media plans. Responsibilities: Establish HP Services as an industry leader, improving services brand perception, drive demand across target customers, media, ecosystem partners, analysts and more Design, develop and execute an integrated marketing plan aligned to business goals. Leverages market insights and category product/solution roadmaps to develop customer segmentation and audience strategies to differentiate HP in customer journey. Develop and execute activities with sales/ presales/ large deals teams through deal interventions, client visits to help build marketing influenced pipeline. Acts as subject matter expert across customer segments, markets, and countries to develop new marketing strategies and approaches to accelerate HP success in priority categories and new businesses. Coordinates execution across all marketing plan deliverables and milestones with cross-functional teams. Defines goals to measure the success and business impact of the marketing plans. Exercises high level of digital marketing transformation knowledge to advance HP's position in new digital capabilities and touchpoints to increase marketing programs effectiveness and efficiency. Education and experience Required: MBA in marketing will be preferred 7+ years in B2B marketing, preferably Technology marketing Strong project management skills and high attention to detail and quality deliverables Experience in Marketing database such as MRM or CRM applications Knowledge and Skills: Strong strategic business understanding of the IT Services market. Expert knowledge of marketing principles, practices, tactics and digital marketing stack/tools. Expert knowledge of IT Services market, offerings, segments, and account-based marketing. Expert knowledge of digital marketing platforms (media, social, e-commerce) and customer journeys. Excellent influencing, consensus-building skills, and execution skills. Excellent written/oral communications and analytical skills. Excellent interpersonal and project management skills; ability to build and manage virtual teams. Excellent negotiating and change management skills Ability to interface effectively with management team and functional disciplines. Qualification : MBA in marketing will be preferred