IT Service Operations Jobs in Pune

Leader of IT Operations Location: Pune | Employment Type: Full-Time About Redaptive Redaptive helps large companies modernize their infrastructure through Infrastructure Monetization. Headquartered in Denver with a global presence across 10+ countries, we focus on delivering measurable sustainability and operational impact. Position Summary Redaptive is seeking an exceptional Leader of IT Operations to join our technology leadership team. This executive role oversees ITSM, agile delivery, and ITIL implementation. The ideal candidate will have deep expertise in multi-national team leadership and the ability to translate strategic direction into operational results. Key Responsibilities IT Operations & ITSM Own all IT operations and service delivery, ensuring stability, security, and alignment with business priorities. Implement comprehensive ITIL practices including change, configuration, release, and incident management. Lead IT delivery teams in Pune using Agile delivery frameworks. Manage the vendor ecosystem, ensuring performance accountability and SLA adherence. Enterprise Systems & Automation Oversee administration of enterprise systems: Salesforce (CRM), NetSuite (ERP), and HubSpot. Drive system adoption through training, playbooks, and enablement programs. Collaborate with business operations to implement automation projects. Cybersecurity & Compliance Implement and monitor cybersecurity controls and incident response protocols. Ensure adherence to regulatory compliance and data protection requirements. Required Skills & Experience 12+ years of progressive IT leadership experience with multi-national teams. Deep expertise in ITIL v4 methodologies and Agile delivery. Strong experience with Salesforce, NetSuite, and HubSpot. Proven ability to translate corporate strategy into operational execution. ITIL Certification (Foundation minimum, Expert/Master preferred). Perks & Benefits Financial: Competitive pay, performance bonuses, and equity participation. Wellbeing: Comprehensive health insurance, wellness apps, and Employee Assistance Program. Flexibility: Hybrid work model, generous PTO, and family-first policies. Growth: Access to continuous learning programs and certifications.

Position Title: Director Professional Services Location: Pune Experience: 12+ years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. A leading provider of secure workspace access and Zero Trust-based application delivery solutions, empowering enterprises to enable secure and seamless remote work. Role Overview: Accops is seeking a seasoned Director Professional Services to lead and drive the end-to-end delivery of professional services engagements across clients and geographies. This is a leadership role requiring strong technical knowledge, project governance, customer engagement, team leadership, and strategic execution skills. The ideal candidate will combine a customer-centric approach with deep experience in IT services and virtualization technologies. Key Responsibilities: Lead and manage the delivery of professional services projects, ensuring timely, high-quality, and cost-effective execution in line with business objectives and customer expectations Oversee multi-client, multi-location project portfolios, balancing resource allocation, timelines, and budgets Implement and track key performance indicators (KPIs) to ensure delivery excellence and continuous improvement Build, mentor, and inspire a high-performing team of consultants, project managers, and technical specialists Identify skill gaps, design and execute training programs to develop internal team capabilities Act as a senior escalation point for critical customer issues, ensuring swift and effective resolution Drive stakeholder engagement, building strong relationships with customers to ensure satisfaction, retention, and future growth opportunities Collaborate cross-functionally with Sales, Presales, Customer Success, Development, and Product Management teams to ensure aligned execution Regularly assess and improve delivery methodologies, tools, and operational processes to drive efficiency, scalability, and repeatability Contribute to solution design, deployment, and configuration in line with Statements of Work (SoWs) Manage change requests in SoWs in coordination with customers and the Product Engineering team Travel to client sites as required for project execution, review meetings, and relationship management Technical Skills & Experience (Mandatory): Proven track record of managing large-scale IT service delivery and project portfolios Deep understanding of Virtualization Technologies (Accops, Citrix, Omnissa) and Zero Trust Security frameworks (e.g., IAM, ZTNA) Strong command of project governance, resource management, and budget control Ability to map complex business requirements to technical solutions Excellent communication, stakeholder management, and conflict resolution abilities Certifications such as PMP, ITIL, or similar are a strong plus Preferred Attributes: Strategic thinker with a hands-on execution mindset Passion for mentoring and developing talent Ability to thrive in a fast-paced, customer-driven environment Focused on operational excellence, process standardization, and automation Soft Skills & Behavioral Competencies: Excellent verbal and written communication skills Proactive and self-motivated Strong analytical and logical reasoning Flexible and adaptable to evolving business needs Exceptional multitasking and organizational abilities Collaborative team player with strong leadership qualities Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)

Position: Senior Executive Operations and Service Department: Customer Service Branch Operations Location: Bengaluru Experience Required: 0 2 years Minimum Qualification: Graduate (Other relevant qualifications accepted) Job Overview: This position is with Bajaj Finance Ltd. We are looking for a dedicated and detail-oriented individual to manage and support branch-level operations for our Gold Loan business. The ideal candidate will ensure process adherence, operational efficiency, and customer satisfaction at the branch level. Key Responsibilities: Oversee the fulfillment of gold loan processes at the branch following lead conversion and initial data entry by marketing executives Ensure adherence to internal policies, processes, and turnaround times (TATs) Maintain compliance with vaulting procedures and gold storage protocols Conduct gold ornament valuation and audit gold holdings as per company guidelines Train new team members on gold loan processes, policies, and appraisal techniques Monitor local market trends and provide regular feedback to Head Office on credit policies and operational challenges Analyze branch-level data and share operational insights and best practices with other teams Key Skills & Qualifications: Graduate with 1 4 years of experience in the gold loan industry Strong understanding of gold appraisal and valuation processes Experience in training and mentoring staff on gold loan operations Excellent interpersonal and communication skills High integrity, attention to detail, and process-oriented mindset Cultural Values Expected: Work Hard Be consistent and focused on achieving targets Execute with Rigor Take ownership and drive results with discipline Own It Act with honesty, responsibility, and fairness in all interactions Act with Integrity Uphold organizational policies and ethical standards Qualification : Graduate (Other relevant qualifications accepted)

Job Title: Associate Solution Engineer Location: Pune, Maharashtra, India Travel: Occasional business travel may be required About BMC At BMC, trust is more than a value it s how we operate. We re an award-winning, inclusive, and vibrant workplace where diverse perspectives fuel innovation and growth. We believe in balancing life and work, celebrating wins (big and small), and giving back to the communities we serve. Your voice matters here, and your individuality is celebrated. We help our customers become Autonomous Digital Enterprises by enabling them to scale, innovate, and lead in the digital era. The Opportunity Join BMC Helix s Digital Solution Engineering team as an Associate Solution Engineer a role designed for emerging tech professionals who want to build a career at the intersection of technology, customer impact, and business value. Whether you're a recent graduate or have 1 3 years of experience, this is your opportunity to dive deep into enterprise platforms, AI innovation, and next-gen service management. About BMC Helix BMC Helix is our cutting-edge, AI-powered platform for IT Service and Operations Management (ITSM, ITOM, AIOps). With a containerized, microservices-based architecture, it supports flexible deployment across cloud, hybrid, and on-prem environments. BMC Helix empowers enterprises to go from reactive support to predictive, autonomous operations using advanced capabilities like Agentic AI and cross-domain automation. What You ll Do Work with global solution engineering and sales teams to support customer engagements and design compelling, tailored solutions. Participate in discovery sessions to understand client requirements and business objectives. Deliver engaging, value-driven demos that highlight BMC Helix s strengths like intelligent automation, Agentic AI, and seamless integrations. Assist in designing proof-of-value solutions, configurations, and presentations. Translate complex technical concepts like microservices, APIs, and hybrid deployments into clear, customer-centric value propositions. Collaborate with internal teams (Product, Strategy, Sales) to ensure alignment with customer needs and market trends. Stay current on emerging trends in GenAI, LLMs, ITSM, ITOM, and enterprise digital transformation. What You Bring Bachelor s degree in Computer Science, Information Technology, Engineering, or a related field. 0 3 years of experience in a technical, consulting, or customer-facing role. Excellent communication and presentation skills; able to engage both technical and business stakeholders. Interest or hands-on exposure to Generative AI and Large Language Models (LLMs). Foundational knowledge of cloud platforms (AWS, Azure, GCP), microservices, containers (Docker, Kubernetes). Curiosity for technology and enterprise IT challenges; proactive and eager to learn. Exposure to platforms like BMC Helix, ServiceNow, Jira Service Management, or similar is a plus. Basic scripting or API understanding (Python, JavaScript, REST APIs). Familiarity with ITIL, DevOps, or service management concepts. Fluent in English; multilingual proficiency (e.g., Spanish, French, German, Italian) is a bonus. Work with industry-leading platforms and AI technologies Be part of a collaborative, global team shaping the future of digital operations Learn from experienced mentors and participate in enablement programs Thrive in a culture that values your authenticity, creativity, and growth No problem. If you're passionate about this opportunity and BMC s mission, we still encourage you to apply. We value potential just as much as experience. BMC is proud to be an equal opportunity employer. Qualification : Bachelors degree in Computer Science, Information Technology, Engineering, or a related field.

Position: Senior Analyst, HRIS (Workday) Location: Pune, Maharashtra, India Our Mission: Healthcare should serve patients effectively, but often it falls short. Zocdoc empowers patients with a leading healthcare marketplace that makes booking care across specialties and insurance plans easy nationwide, aiming to improve quality and reduce costs through consumer empowerment. Your Impact on Our Mission: As a Senior Analyst in HRIS, you will be a key player in building, configuring, and maintaining Zocdoc s Workday HR system. Partnering with People Operations teams (Shared Services, Recruiting, HRBPs) and Finance, you ll design scalable HRIS solutions that support rapid growth and enhance the employee and manager experience. What You ll Do Daily: Design and maintain scalable, efficient Workday processes aligned with business needs. Configure Workday reports, dashboards, security, and business processes. Collaborate cross-functionally to customize Workday features (job profiles, location settings, one-time payments). Provide functional support and troubleshooting for Workday end-users. Deliver training, demonstrations, and documentation for business stakeholders. Evaluate and propose HRIS enhancements to meet evolving organizational demands. Respond to employee inquiries and support transactional People team activities. What Success Looks Like: 3+ years of hands-on Workday experience (Core HCM, Reporting, Security, Business Process Design); advanced compensation experience preferred. Workday HCM Certification is a plus. Solid understanding of HR operations and programs (e.g., compensation cycles). Basic knowledge of HRIS integrations. Strong project management skills and experience collaborating across teams. Excellent analytical, problem-solving, and multitasking abilities. Ability to adapt to changing priorities in a fast-paced environment. Benefits: A collaborative, smart, and supportive team environment. Competitive salary and comprehensive medical insurance. Perks like daily catered lunch, Ping Pong, daycare, wellness programs (Headspace, BetterLYF). Cellphone and Wi-Fi reimbursement. Competitive parental leave and sabbatical after 5 years. Annual sponsored health check-ups. Certified Great Place to Work (2024-2025). About Zocdoc: Zocdoc is the leading digital health marketplace in the U.S., helping millions find and book nearby, in-network healthcare providers quickly. Founded in 2007, Zocdoc is mission-driven to give patients power and transparency, fostering a diverse, collaborative culture focused on continuous innovation.

Position: Technical Support Specialist Location: Pune, Maharashtra, India Shift: Night shift, 6 PM 3 AM IST (On-site at Koregaon Park office, 5 days a week) Our Mission: Healthcare should be seamless for patients. Zocdoc empowers patients by offering an easy-to-use marketplace for booking in-person or virtual healthcare across the U.S., improving quality and affordability. Your Impact on Our Mission: As a Technical Support Specialist, you ll be the go-to expert providing timely, effective technical support to Zocdoc employees both remotely and onsite. You ll help maintain IT service quality, troubleshoot issues, and support hardware and software needs, ensuring smooth day-to-day operations. What You ll Do Daily: Provide first- and second-level technical support for network issues (LAN, WAN, Wi-Fi, VPN). Monitor and troubleshoot network devices and connectivity, escalating complex problems as needed. Support PC/Mac desktop issues, hardware repairs, and software applications. Assist with IT operational tasks like desk setups, inventory audits, and meeting room configurations. Manage systems administration for core IT services, including SaaS tools and process automation. Handle onboarding/offboarding workflows including machine imaging and account configuration. Maintain detailed documentation for IT systems and processes. Communicate promptly and clearly throughout ticket resolution to meet SLAs and ensure high user satisfaction. What You ll Need to Succeed: Bachelor s degree in Computer Science or relevant IT certifications and experience. 2+ years in technical support/helpdesk roles. Strong customer service skills and problem-solving mindset. Experience with Google Workspace admin, AzureAD, Intune, JAMF/JSS Suite. Hands-on troubleshooting skills for Windows and Mac environments. Knowledge of Windows Server, Active Directory, LDAP, DHCP, SSO, MFA. Familiarity with tools like Jira, Confluence, Slack, Bettercloud. Basic scripting skills (BASH, PowerShell, or similar). Benefits: Competitive salary and medical insurance. Perks including daily catered lunch, Ping Pong, daycare reimbursement. Wellness programs like Headspace and BetterLYF counseling. Cellphone and wifi reimbursement, parental leave, sabbatical after 5 years. Annual health check-ups and generous paid time off. Work with a smart, supportive team at a certified Great Place to Work. About Zocdoc: Zocdoc is the U.S. s leading digital health marketplace, connecting millions of patients with healthcare providers to improve the healthcare experience. Founded in 2007, Zocdoc emphasizes diversity, collaboration, and a mission-driven culture.

Solution Architect Location: Pune Experience: 10+ Years Job Type: Full-Time Profile Summary A highly skilled and experienced Solution Architect with over a decade in the IT service industry, specializing in designing and delivering comprehensive technical solutions across diverse domains. Expert in leading complex projects and aligning technology with business goals, leveraging cutting-edge technologies such as AI, cloud computing, and software development. Proven success in collaborating with cross-functional teams to architect scalable, secure, and efficient solutions for clients across healthcare, finance, real estate, and e-commerce sectors. Key Expertise Solution Design & Architecture: Architecting end-to-end scalable, high-performance, and secure solutions aligned with business objectives. Software Development: Expertise in full-stack development with React (frontend) and Python Django (backend), delivering enterprise-grade applications. AI Integration: Implementing AI-driven solutions including Generative AI, machine learning, and predictive analytics to automate processes and enhance decision-making. Cloud Architecture: Designing and deploying cloud solutions on AWS, Azure, and Google Cloud, with deep experience in migration, infrastructure design, and DevOps. Data Management & Analytics: Leveraging data management platforms and real-time analytics for business intelligence and audience targeting. Security & Compliance: Ensuring data security and regulatory compliance (HIPAA, GDPR) in solution designs. Experience Highlights AI and Generative AI Solutions Led design and implementation of AI-powered models for content generation, predictive analytics, and real-time decision-making in healthcare and finance. Integrated AI functionalities into business applications to improve operational efficiency and user experience. Cloud Solutions Design Architected cloud infrastructures optimizing cost, security, and performance across AWS, Azure, and Google Cloud. Directed cloud migrations and implemented cloud-native services including serverless computing, container orchestration (Docker, Kubernetes), and CI/CD pipelines. Full-Stack Software Development Led teams building scalable web applications using React and Python Django. Designed microservices and REST APIs ensuring seamless integration and optimized security. Data Management & Analytics Delivered data management platforms for audience segmentation in AdTech and e-commerce. Developed real-time bidding and programmatic advertising systems integrating advanced analytics. Telemedicine & Healthcare Solutions Designed secure, compliant telemedicine platforms integrating EHR systems, ensuring HIPAA and GDPR adherence. Developed patient data management systems focusing on security and regulatory compliance. Technical Skills Languages: JavaScript, Python, HTML/CSS, SQL, TypeScript Frameworks: React, Node.js, Django, Flask AI/ML: TensorFlow, PyTorch, GPT models, Generative AI, Predictive Analytics Cloud Platforms: AWS, Azure, Google Cloud, Docker, Kubernetes Data Management: PostgreSQL, MySQL, MongoDB, Data Lakes, DMPs Security: SSL, Firewalls, IAM, Data Encryption, HIPAA, GDPR compliance DevOps: Jenkins, Git, Docker, Kubernetes, CI/CD Pipelines Soft Skills Strong leadership and collaboration with cross-functional teams. Strategic thinker balancing innovation with business objectives. Excellent client engagement and communication. Problem-solving under tight deadlines with innovative solutions. Certifications AWS Certified Solutions Architect Certified Kubernetes Administrator (CKA) Certified in Generative AI Applications Microsoft Certified: Azure Solutions Architect Expert

Job Title: Manager, Cloud Operations Company: Druva Location: Pune, Maharashtra, India About Druva: Druva is a global leader in data security solutions, empowering organizations to protect and recover their data from all threats. Our Druva Data Security Cloud is a fully managed SaaS platform providing air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, we strengthen traditional security approaches and enable faster incident response, effective cyber remediation, and robust data governance. Trusted by nearly 7,500 customers including 75 of the Fortune 500 Druva safeguards critical business data in an increasingly connected world. Learn more at druva.com and follow us on LinkedIn, X, and Facebook. Role Overview: As Manager of Cloud Operations, you will lead the team responsible for the stability, scalability, and performance of Druva s cloud infrastructure within our large-scale SaaS environment. This hands-on leadership role demands a deep technical background in AWS cloud operations combined with strong people management skills. You will drive operational excellence through automation, cost management, and rigorous adherence to security and compliance standards, ensuring our services remain highly available 24x7. Key Responsibilities: Team Leadership & Development: Lead, mentor, and support a team of cloud engineers to deliver high-quality results. Foster a collaborative environment and remove blockers to maximize team productivity. Manage hiring, coaching, and retention to build a high-performing team. Technical Strategy & Execution: Drive automation initiatives to minimize manual tasks, boost reliability, and optimize operational workflows. Enforce compliance with security policies and industry regulations. Collaborate closely with DevOps and SRE teams to continuously enhance infrastructure and processes. Champion cost-efficiency while maintaining top-tier system performance. System Reliability & Performance: Monitor and review system health regularly; identify and address any breaches in Service Level Objectives (SLOs). Ensure cloud infrastructure is secure, scalable, and highly available through proactive incident management. Lead incident response, root cause analysis, and post-mortems to improve service resilience. Cross-Functional Collaboration: Partner with engineering teams to ensure smooth deployment of SaaS services to production. Conduct cross-team meetings to communicate deployment quality and status with Release and Host Domain (RHD) owners. Cost of Goods Sold (COGS) Management: Maintain adherence to reservation posture and optimize cloud resource usage. Detect and report COGS anomalies using automated tools and internal alerts. Analyze unit cost trends and customer behavior to identify and address cost irregularities. Security & Compliance: Conduct regular compliance validations and audits. Work with security teams to plan and execute quarterly security roadmap initiatives. Respond promptly to critical security alerts and incidents. Qualifications: 8 10 years of experience in Cloud Operations with at least 2 years in a leadership role. Strong expertise in AWS cloud infrastructure management. Proven track record in driving automation and operational improvements. Deep understanding of system reliability engineering (SRE) and incident management. Experience with cost management and security compliance in cloud environments. Excellent communication and people management skills. If you re passionate about leading cloud operations teams and building secure, reliable SaaS infrastructure at scale, we d love to hear from you!

Senior Analyst-IT & Information Security Administration of One Identity tool and management of integrated Identities and Services. Engineering support of One Identity Manager Environment Management of cloud and on-prem infrastructures hosting IAM. Working knowledge on One identity tools : 1IM Manager / Object Browser / Job Queue / Synchronization editor Understanding of the whole IAM environment, Active Directory Multi forest environment at an enterprise level, Windows OS, IIS, MS SQL server Monitor, Report and Analysis of bugs during and after IAM release versions. Performance management of IAM tools, database and Infrastructure. Administration of Identities and Services integrated with the One IDM tool. Support for Organization integration with the IAM Infra. Collaborate and work with onshore development and project team to provide solutions and assist during Project release, testing and for operational support. Responsible for management of incident, problem and change within the IAM Infrastructure. Responsible for documentation and update of IAM Processes and operating procedures. Work with Software Development tool (e.g., JIRA) and handle various IAM related tasks. Your benefits: We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location) From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career andhelp our people return from career breaks with experience that nothing else can teach About Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry. We oversee the full digitalization spectrum from one of the industry s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. Join us. Let s care for tomorrow.

Responsibilities: Administration of One Identity tool and management of integrated Identities and Services. Engineering support of One Identity Manager Environment Management of cloud and on-prem infrastructures hosting IAM. On boarding of Allianz Organizations to IAM Infrastructure. Understanding of the whole IAM environment, Active Directory Multi forest environment at an enterprise level, Windows OS, IIS, MS SQL server Monitor, Report and Analysis of bugs during and after IAM release versions. Performance management of IAM tools, database and Infrastructure. Administration of Identities and Services integrated with the One IDM tool. Support for Organization integration with the IAM Infra. Collaborate and work with onshore development and project team to provide solutions and assist during Project release, testing and for operational support. Responsible for management of incident, problem and change within the IAM Infrastructure. Responsible for documentation and update of IAM Processes and operating procedures. Work with Software Development tool (e.g., JIRA) and handle various IAM related tasks. Your benefits: We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location) From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career andhelp our people return from career breaks with experience that nothing else can teach About Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry. We oversee the full digitalization spectrum from one of the industry s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. Join us. Let s care for tomorrow.

Qualifications: 7+ years of experience working in the AI & Automation field Proven experience in designing and implementing AIOps solutions in large-scale environments; strong expertise as an Automation Engineer with a focus on AIOps, Generative AI, and Conversational AI. Hands-on experience withAmeliaAIOps software and integrations is a must Strong knowledge of AI/ML techniques applied to IT operations. Proficiency with automation tools (e.g., Ansible, Puppet, Terraform, Chef etc). Expertise in cloud platforms (AWS, Azure, GCP), with hands-on experience in automation and orchestration. Solid understanding of APIs, web services, and integration technologies (e.g., REST, GraphQL, Kafka). Proficiency in scripting/programming languages (Python, Java,Bash, etc). Familiarity with observability tools (e.g., Splunk, Dynatrace, New Relic) and ITSM tools (e.g., ServiceNow) Strong background in machine learning and deep learning algorithms. - Proficiency in Python, TensorFlow, and PyTorch, Huggingface for developing AI models. Generative AI frameworks Langchain, LlamaIndex, Agentic Frameworks - AutoGen, Semantic kernel, crewAI, promptflow,Langflow, Langraph Deep understanding of transformer architectures and diffusion models Experience in generative AI techniques such as GANs and VAEs. - Ability to design and implement scalable and efficient AI systems. Experience working with DevOps including but not limited to container technologies like Docker & Kubernetes, as well as Cloud Native technology stack such as Argo, Helm, etcd, and Envoy Strong communication, problem solving and leadership skills, with the ability to work collaboratively with diverse teams. Certifications in AWS, Azure, Generative AI or relevant AI technologies are a plus. Your benefits: We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location) From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career andhelp our people return from career breaks with experience that nothing else can teach About Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry. We oversee the full digitalization spectrum from one of the industry s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. Join us. Let s care for tomorrow.

Cloud Architect Key Responsibilities: Collaborate with the Global Architecture team to deliver technology capabilities supporting business strategy and IT service modernization. Define new architectural standards for evolving cloud capabilities, including the use of AI Services and ML models within the enterprise. Focus on core IT capabilities, including security and access controls, secure service implementation, and frameworks for cross-team processes. Work with business units and vendors to deliver strategic programs and projects supporting new or upgraded digital assets. Promote and support the adoption of cloud-first solutions using native technologies and continuous delivery methods. Provide technical knowledge and support to Cloud Engineering and Operations to meet business needs. Lead incident management and root cause analysis (RCA) for events impacting operations within the Cloud Infrastructure domain and develop mitigation strategies. Company Description: Syngenta Group is a global leader in sustainable agriculture, with over 53,000 employees in more than 100 countries. With more than 250 years of innovation, we strive to transform agriculture through solutions benefiting farmers, society, and the planet. We are committed to operating with the highest ethical standards and maintaining a workplace free from discrimination and harassment. Qualifications: Bachelor s degree in Computer Science, IT, or a relevant field. 10+ years of experience in Cloud Architecture and delivering various cloud-hosted technologies. 7+ years of hands-on experience with AWS, Azure, or Google Cloud Native services. Experience in developing architectural standards and aligning them with security and information policies. Experience deploying infrastructure into cloud platforms to utilize native capabilities. Experience in delivering Hybrid Cloud architecture and configuring Cloud Landing Zones. Experience working with AI capabilities within security policies. Extensive experience with infrastructure-as-code and advising on best practices to maintain a healthy pipeline. Strong self-motivation and ability to quickly adapt to new tasks. Ability to manage problem resolution and lead teams in addressing production issues. Additional Information: Syngenta is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, veteran status, disability, or any other legally protected status. Qualification : Bachelors degree in Computer Science, IT, or a relevant field.

Job Title: Senior Cloud Engineer Job Description: We are seeking a highly skilled Senior Cloud Engineer with extensive experience in software development and DevOps to lead efforts in automating Cloud infrastructure. The ideal candidate will focus on building automation for Cloud Landing Zones and collaborate with cross-functional teams to ensure the successful implementation and maintenance of cloud solutions. You will leverage your expertise in cloud technologies, coding practices, and automation to help scale and optimize the organization s cloud infrastructure. Responsibilities: Cloud Infrastructure Design & Implementation: Design, implement, and maintain scalable and efficient cloud-based solutions primarily on AWS, and Azure. Lead initiatives to automate cloud infrastructure, improving efficiency and reducing manual interventions. Collaboration & Best Practices: Collaborate with cross-functional teams to integrate best practices in development, code quality, and automation. Mentor and guide development teams, offering expertise in DevOps and automation practices. Cloud Application Development: Contribute to the design and implementation of cloud applications, leveraging serverless architectures, Kubernetes, and event-driven patterns. Ensure high-quality design, security, and testing practices in cloud-based applications. CI/CD & Automation: Develop and maintain CI/CD pipelines for seamless, automated deployments using GitOps methodologies. Security: Apply security best practices in cloud application architecture, including designing secure authentication and authorization mechanisms. Performance Optimization: Continuously monitor and optimize the performance, scalability, and reliability of cloud applications and infrastructure. Innovation: Stay updated with the latest cloud technologies, trends, and tools to drive innovation and improve the organization s cloud architecture. Continuous Improvement: Promote continuous improvement by sharing knowledge, conducting team reviews, and mentoring junior developers. Requirements: Experience: Proven experience as a Cloud Engineer or in a similar role with a strong focus on AWS (experience with Azure is a plus). Solid experience in software development and DevOps practices. Expertise in AWS/Azure infrastructure automation. Technical Skills: Proficiency in programming languages such as Python, Golang, or JavaScript. Experience with serverless architectures, Kubernetes, and event-driven patterns. Strong understanding of CI/CD pipelines, GitOps methodologies, and cloud security best practices. Collaboration & Communication: Excellent problem-solving skills and ability to work collaboratively within a team. Strong communication skills to convey complex technical concepts to non-technical stakeholders. Preferred Qualifications: Cloud Technologies & Architecture: Experience in designing and working with No-SQL databases, such as DynamoDB. Expertise in software architecture, development, and systems testing, with a strong focus on cloud technologies. Leadership & Mentoring: Experience in leading and mentoring development teams. Ability to guide and influence decision-making in the development and design of cloud solutions. Quality & Code Management: Proficient in applying quality gates such as code reviews, pair programming, and team review meetings. Experience in code management and release processes, with familiarity in Monorepo and Multirepo strategies. Technical Competence: Solid understanding of functional programming principles. Knowledge of SDLC, and adherence to DRY, KISS, and SOLID design principles. Expertise in managing security protocols such as ABAC, RBAC, JWT, SAML, AAD, and OIDC for authentication and authorization. Event-Driven Architecture & Cloud Networking: Expertise in event-driven architecture including queues, streams, batches, and pub/sub systems. Strong understanding of scalability, concurrency, and distributed systems. Experience with cloud networking and proxies. Additional Skills: Polyglot programmer with expert-level proficiency in at least two languages (e.g., Python, TypeScript, GoLang). Experience operating Kubernetes clusters from a developer s perspective, including custom CRDs, operators, and controllers. Strong experience in GitHub for version control, code reviews, and collaborative development. Agile & Development Environment: Experience working in agile teams, participating in sprints, and collaborating effectively in cross-functional teams. UI Development (Optional): Fluency in UI development using React, Hooks, and TypeScript is a plus. Cloud Certifications (Optional): AWS or Azure certifications. AWS Certified DevOps Engineer Professional or similar certification is a plus. What We Offer: Professional Development: Opportunities for continued professional growth through internal programs, mentorship, and certifications. Collaborative Work Environment: A culture that fosters innovation, collaboration, and knowledge sharing among teams. Competitive Benefits: Comprehensive benefits package including health, wellness, and work-life balance programs. Career Progression: Clear paths for career advancement and personal growth in a rapidly expanding cloud-focused company. Join our dynamic team and help shape the future of cloud infrastructure! Let's build the cloud solutions of tomorrow, together.

Job Description: Senior Analyst - IT & Information Security We are looking for a Senior Analyst - IT & Information Security to join our team in Pune. The successful candidate will be responsible for the administration of One Identity tool and the management of integrated identities and services within the IAM (Identity Access Management) environment. You will provide engineering support for the One Identity Manager environment and ensure the smooth functioning of cloud and on-prem infrastructures hosting IAM. Key Responsibilities: Administration of One Identity Tool: Manage and maintain the One Identity Manager (1IM) environment, including Object Browser, Job Queue, and Synchronization Editor. Identity & Service Management: Administer integrated identities and services with the One Identity tool, ensuring smooth integration with organizational systems. IAM Environment Management: Oversee and support the IAM environment at an enterprise level, specifically in a multi-forest Active Directory setup. Manage IAM tools, including performance management of databases and infrastructures. Monitoring & Troubleshooting: Monitor the performance of IAM tools and report on and analyze any bugs during and after IAM release versions. Ensure the smooth functioning of the IAM infrastructure, performing necessary diagnostics and maintenance. Incident, Problem & Change Management: Manage incidents, problems, and changes within the IAM infrastructure, ensuring proper documentation and tracking. Collaboration & Support: Work closely with onshore development and project teams, assisting during project releases, testing, and providing operational support. Process & Documentation Management: Develop and maintain IAM processes and operating procedures documentation. Tool Utilization: Use software development tools such as JIRA for managing IAM-related tasks and issues. Qualifications & Skills: Experience: Proven experience in managing One Identity Manager (1IM) or similar IAM tools. Strong understanding of IAM infrastructure and its integration with organizational systems. Technical Skills: Solid knowledge of Active Directory multi-forest environments and integration with IAM tools. Familiarity with Windows OS, IIS, and MS SQL server. Performance Management: Experience in monitoring, reporting, and analyzing IAM tool performance. Collaboration Skills: Ability to work collaboratively with onshore teams and provide expert support for project releases and operational needs. Incident and Change Management: Demonstrated experience in incident, problem, and change management within IAM systems. Tool Knowledge: Familiarity with using JIRA or other software development tools for task and issue management. What We Offer: Hybrid Work Model: Flexible working options, including up to 25 days per year working from abroad. Compensation & Benefits: Competitive compensation package, including a company bonus scheme, pension, employee shares program, and multiple employee discounts (varies by location). Career Development: Access to career development and digital learning programs, with opportunities for international mobility and lifelong learning. Work-Life Balance: Flexible working and health and wellbeing support, including healthcare and parental leave benefits. Support for career breaks and assistance with returning to work. About Allianz Technology: Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With over 13,000 employees in 22 countries globally, Allianz Technology is a key partner in pioneering the digital transformation of the financial services industry. We oversee a full spectrum of digital services, including IT infrastructure, networking, security, and application platforms. We are at the forefront of digitalization in the financial services sector, offering end-to-end IT solutions for Allianz. Diversity & Inclusion Statement: At Allianz Technology, we are proud to be an equal opportunity employer. We believe in fostering a diverse and inclusive work environment. We welcome applications from individuals of all backgrounds and identities, regardless of gender, ethnicity, age, nationality, religion, disability, or sexual orientation. Join us and help shape the future of technology! Let s care for tomorrow.

Job Title: Senior Leader Company: EOSGlobe Position Summary We are seeking passionate Senior Leaders to drive operational excellence at EOSGlobe. As a Senior member of our team, you will: Be highly collaborative and build cross-functional relationships with departmental heads and management across the business. Implement process improvements to enhance efficiencies. Maximize client engagements and work with your leadership team to develop plans to meet future site needs. Maintain profit margins and develop internal control systems to ensure accountability. Implement process improvements to enhance efficiencies. Drive performance metrics and KPIs independently. Be hands-on with operational strategy development. Take the process/account to new levels of achievement, making it a benchmark in the industry. Qualifications 10+ Years of Experience in the BFSI Sector (Insurance Domain Preferred). Strong financial management and budgeting skills. Ability to make sound business decisions based on data and statistics. Excellent communication and leadership skills. Possess a People-First leadership style. Thorough understanding of organizational behavior, workforce planning, metrics, and analytics.

About the Role: As a Citrix Engineer, you will be responsible for administering, supporting, and maintaining Citrix and Virtual Desktop Infrastructure (VDI) environments. You will work with global teams to manage Citrix XenDesktop, Citrix XenApp, Citrix StoreFront, Citrix Netscalers, VMware, and Flashstack solutions. Key Responsibilities: Citrix & VDI Administration: Support Citrix XenDesktop 7x & 2203, Citrix XenApp 7x & 2203, Citrix StoreFront, and Citrix Netscalers. Manage VMware vSphere, Flashstack hardware, and Wyse Thin Clients. Monitor Citrix/VDI environments and respond to incidents and service requests. Perform Tier 1/1.5 incident management and join Major Incident Management (MIM) calls. Maintain system documentation and perform routine updates. Operational Support & Troubleshooting: Handle desktop pool creation, publishing applications, and making configuration changes. Work across teams to ensure business requirements are met. Collaborate with vendors to report and resolve issues. Perform regular maintenance tasks and infrastructure optimizations. Required Skills & Experience: Must-Have: 4-6 years of IT experience, with at least 3 years in Infrastructure and Citrix/Virtualization. Strong expertise in Citrix XenDesktop 7x, Citrix XenApp 7x, Citrix StoreFront, Citrix Netscalers, and VMware. Knowledge of Windows Server 2012/2016 administration. Basic experience with Active Directory. Understanding of networking concepts (DHCP, DNS, IP addressing, subnets, VLANs). Good-to-Have: Experience with PowerShell scripting for automation. Troubleshooting VMware ESXi environments. Experience with VDI and desktop deployment/management. At Zensar Technologies, we believe in a workplace where people realize their full potential, are recognized for their contributions, and thrive in a collaborative environment. We are a global technology consulting and services company with 11,800+ employees in 33 locations. Our expertise helps 130+ enterprises drive innovation, agility, and competitiveness. Zensar is committed to Equal Employment Opportunity (EEO) and welcomes diverse talent across backgrounds, identities, and abilities. Core Values at Zensar: Putting People First Client-Centricity Collaboration Join us and be part of a dynamic team driving digital transformation!

JOB DESCRIPTION Role Sr Network Administrator We create better everyday conditions for people. We do this by contributing to a more sustainable future through engineering innovation. We love what we do and we re good at it. But now we want to be even better! We re looking for an experienced and passionateNetwork Administrator / Engineer for our Global IT Delivery Centre in India. We are already providing IT services and support to Alfa Laval companies around the world, and we are now expanding our operations to meet future demands. Alfa Laval has invested in a Global IT Delivery Centre in Pune with the vision to expand and deliver IT services as an extension to our global teams located in Sweden, Denmark and the USA. We focus on cost-effective solutions and improved performance to create a unique Alfa Laval experience! Who are we looking for We are looking for a new member for our Core IT & Infrastructure Operations team as Network Administrator to play a crucial role in monitoring, configuring, maintaining, and supporting an organization s Network Infrastructure platform. Your responsibilities will span technical acumen, customer service, and ensuring seamless access to tools and applications. You ll address any issues that arise within the platform, safeguard data, and support productivity and collaboration tools. We are looking for a Senior Network Administrator/ Engineer with 5- 7 yrs experience to develop and maintain functional and secure networks. In this role you will be responsible for supporting, configuring, monitoring and maintaining company Networks globally which are 24x7.Additionally You will mentor a team of engineers to troubleshoot and optimize our networks. In this role, you should have excellent problem-solving skills and thorough knowledge of network administration and architecture. If you re also passionate about Cisco Networking, we d like to meet you. Who are You A person with keen interest on Administration and Automation. Willingness to learn and adapt to changes in the Global Network Infrastructure ecosystem. Ability to find creative solutions to complex problems within Administration area. Contributing to the team s knowledge base and helping colleagues. Keeping detailed records of configurations, changes, and incidents. Requirements and Responsibilities What we need: Configure, install and integrate Cisco Network Switches (Cisco 9200, 93000), Access Points (9120) and other network devices. Monitor network performance and integrity. Fully support, configure, maintain and upgrade company s networks. Troubleshooting and resolving network issues, implementing security measures, and proactively optimizing network performance. Handle day to day LAN Connectivity. Resolve issues tiers of support have escalated by troubleshooting cloud, Global and local infrastructure. Automate tasks and monitor their effectiveness. Mentor team members on technical issues. Communicate with users when needed. Suggest improvements to network performance, capacity and scalability. Requirements and Skills: Graduate in any field. CCNA or CCNP certification Excellent Communication Skills i.e. Communication, collaboration, and curiosity is a must. What we expect: Graduate preferably in Computer Science, Engineering, or a related field. Industry-related experience as a Senior Network Engineer orNetwork Administrator Professional certification (e.g. CCNA, CCNP) Solid background in network administration and architecture In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF) Cisco Firewall and SD WAN knowledge is preferred. Experience with network diagnostic, monitoring and analysis tools (e.g. SolarWinds network tools) Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses. Solid understanding of network operating systems (Cisco IOS) Hands on experience in networking, routing and switching. Sharp troubleshooting skills Ability to work independently. Great at organizing, prioritizing and multitasking. Organizational and mentoring skills Perks & Benefits: 1. Health & Wellness: Comprehensive family medical coverage Wellness programs and resources, and discounted gym memberships. Preventive Health Care for employees. 2. Financial Benefits: Competitive salary with opportunities for allowances. Retirement savings plan with NPS. 3. Paid Time Off: Generous vacation, personal, and sick leave. Paid holidays and options for flexible work schedules. 4. Professional Growth: Access to training, workshops, and ongoing career development opportunities. Leadership development initiatives. Opportunities to travel and collaborate with Global colleagues 5. Work-Life Balance: Flexible work hours and remote work options. 6. Additional Perks: Company-sponsored social events and team-building activities. Volunteer opportunities in CSR programs. Be part of the Swedish Sports league. Qualification : Graduate preferably in Computer Science, Engineering, or a related field.

About HSBC If you re looking for a career that helps you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top, or simply in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, operating in 64 countries and territories. We aim to be where growth is, enabling businesses to thrive, economies to prosper, and helping people fulfill their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Lead Consultant Specialist. Role: Lead Consultant Specialist Key Responsibilities: Incident Management: Ensure the 24/7 availability of critical enterprise applications. Work with Digital, Non-Digital teams, and third parties to identify, classify, and prioritize production incidents. Root Cause Analysis: Collaborate with technical teams to ensure that the root cause of incidents is found as a priority. Ensure actions are documented, assigned, and tracked to meet Service Level Agreements (SLAs). Documentation & Reviews: Document incident and problem management reviews, ensuring all interested parties are invited to incident retrospectives. Oversee the daily management of the incident and problem ticket queues to ensure all open and aging tickets are being worked. Complex Problem Management: Oversee complex problem cases and associated actions, ensuring teams are progressing and collaborating at all times. Ensure problem resolutions are implemented through the appropriate change management policy. Trend Analysis & Action: Identify trends and patterns of incidents and trigger reviews with technical teams. Validate that problems have been documented correctly and contain accurate information. Conduct quality checks on outage records to ensure accurate impact recording. Process Improvement: Ensure the problem management process incorporates new errors into the Known Error Knowledge Base (KB). Produce regular and ad-hoc problem and incident management reports within agreed timescales. Collaboration & Promotion: Coordinate and promote the effective functioning of problem management activities across Digital Support teams and other connected teams. Incident Ticket Management: Ensure incident and problem tickets are up-to-date, working across Digital teams for efficient ticket management. Technology Modernization: Drive technology modernization initiatives and conduct Release Readiness and Milestone Reviews. Requirements: To be successful in this role, you should meet the following requirements: Experience: A decade of experience as an IT Incident Manager or IT Service Manager with excellent problem-solving skills and the ability to collaborate with technical teams. ITIL Knowledge: Advantageous knowledge of ITIL, with ITIL certification being preferred. Experience in Agile & DevOps: Experience of working in Agile environments and familiarity with DevOps practices. Service Desk Tools: Proficiency with service desk tools such as Jira Service Desk, Global Service Desk, and ServiceNow. ITSM Processes: Strong understanding of ITSM processes and participation in CAB meetings to discuss release scope and/or roadblocks. Communication Skills: Excellent written and verbal communication skills. Monitoring & Tooling: Familiarity with tooling for application monitoring using AppDynamics and logging setup using Splunk. Incident & Problem Management Approaches: Proficient in incident and problem management approaches (e.g., Pareto analysis, Ishikawa diagrams, brainstorming). Microservices Architecture: Experience with applications using microservice architecture will be an added advantage. On-Call Availability: Willingness to be on-call to provide impact information for the services. If you're ready to take your career to the next level with HSBC, we encourage you to apply.

If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Product Owner Business: Digital Business Operations Global Operations Principal responsibilities The UAT VP for CROSS BORDER CROSS CURRENCY SVS will lead a team of UAT testers and provide functional support and guidance to the team and ensure the efficacy of testing, manage the risks by timely identification of issues and management of the defects. The role also requires the individual to Manage UAT direct reports, including leading, coaching, and mentoring testing team members. Integrate and embed UAT function into new micro services-based payments infrastructure, which includes defining UAT scope, tools, processes, and flows. Functionally own UAT across Cross border Cross Currency (CBCC) sub value stream(across assets). Work with Product owners and UAT team members to ensure front to back UAT coverage for all project and programs and provide inputs around requirements, defining acceptance criteria and identify applicable UAT test scenarios. Coordinate all cross-application dependencies and downstream impact with IT and business teams to prioritize enhancements and defects into releases.Collaborate and provide release status to leadership team and stakeholders. Drive automation and efficiency initiatives within the UAT set-up. Evaluate optimization of the existing test packs across. Ensure optimal resourcing of UAT test team to conduct regression and functional testing across releases and programs. Ensure UAT team is able to meet project timelines and resolve any cross functional issues, dependencies or impediments. Encourage and implement continuous learning initiatives within the team to stay updated with the latest testing practices and technologies. The individual will be responsible for guiding the team towards achieving unattended automation runs, optimizing test cases , and, streamlining the test packs to enable faster, more robust and comprehensive testing cycles Applying fail-first principles in manual testing to maximize the defect detection efficiency and ensure a robust system quality. Requirements Knowledge of Payments. Well versed with the latest automation testing trends/tools Exposure to Release and test management. Thorough understanding of SDLC & AGILE frameworks. Ability to work effectively with cross-functional teams and manage expectations of multiple stakeholders. Concurrent management of activities across multiple teams spread globally across different time zones. Excellent Communication (written / verbal) & co-ordination skills Assertive, Strong Negotiation / influencing skills Keen Eye for detail. Working Knowledge of tools like QC, Confluence and JIRA. Project Management skills. Over 12 years of payments experience. Strong risk orientation and exposure to Group Compliance, FIM and Risk policies.

About HSBC HSBC is one of the largest banking and financial services organizations globally, with operations in 64 countries and territories. We focus on enabling businesses to thrive and economies to prosper. Whether you aim to climb to the top of your career or explore new directions, HSBC offers opportunities, support, and rewards to help you realize your potential. Join us and be part of a team where you can achieve personal growth and make a lasting impact. Role: Senior Software Engineer HSBC is looking for an experienced Senior Software Engineer to join our team. In this role, you will work on designing and engineering software solutions while emphasizing a customer-first approach. You ll be part of a Scrum team, delivering high-quality, tested software that meets performance, security, and reliability requirements. Your contributions will help drive the DevOps culture and improve our CI/CD pipeline, enhancing service resilience and sustainability. Key Responsibilities: Test-First Approach: Apply a test-first mindset to all software development. Customer/User Focus: Design and engineer software with the customer experience as a key objective. Agile Development: Work within a Scrum team to deliver working, tested software, following the SAFE Agile process. High-Performance Applications: Design and develop applications to meet anticipated load, performance, security, availability, and resilience requirements. Automation: Focus on automating the build, testing, and deployment processes across all environments to ensure consistent, high-quality code and data. Service Management: Ensure compliance with all relevant controls and standards, including Service Management Standards. Incident Resolution: Support the identification and resolution of incidents related to IT services, as directed by leadership. Service Resilience: Ensure software solutions meet service resilience and recovery time objectives. Continuous Integration/Continuous Delivery (CI/CD): Automate the CI/CD pipeline and foster a culture of continuous improvement within a DevOps Product/Service team. Stay Up-to-Date: Keep current with tools, technologies, and regulations, including cybersecurity, data privacy, consent, and data residency standards. Requirements: Experience: Solid experience in engineering and delivering software products, ideally in an agile and DevOps environment. Technical Skills: Proven hands-on experience with Android development. Strong knowledge of Kotlin, Java, and Android SDK. Understanding of design patterns for mobile development. Familiarity with security practices for mobile development. Strong troubleshooting skills. Comprehensive understanding of the full mobile development lifecycle. Additional Requirements: Candidates with less relevant experience or skills may be offered a lower global career band. At HSBC, we offer a dynamic environment where you ll be empowered to drive transformation. Join a team that fosters innovation, provides continuous learning opportunities, and supports your professional growth. We reward your contributions and are committed to building an inclusive workplace where diverse perspectives thrive.