IT Services Jobs in Ahmedabad

ServiceNow Developer ITSM | Full-Time | Ahmedabad, Gujarat Location: Ahmedabad, Gujarat Job Type: Full-Time Experience: 3 to 6 years (including 2+ years of hands-on ServiceNow development) Industry: Information Technology / IT Services Functional Area: ITSM, Application Development Work Schedule: Flexible working hours Job Summary We are hiring an experienced ServiceNow Developer in Ahmedabad to join our growing IT team. This technical role is responsible for the configuration, customization, and ongoing development of the ServiceNow platform, supporting IT Service Management (ITSM) and other business processes in alignment with ITIL best practices. The ideal candidate will bring deep technical knowledge and hands-on experience in building scalable ServiceNow solutions. Key Responsibilities Analyze, define, and document business and system requirements for workflows, integrations, user interfaces, and automation. Configure and customize the ServiceNow platform, including workflows, business rules, client scripts, ACLs, UI policies, and UI actions. Develop and maintain ServiceNow integrations with internal and third-party systems via REST, SOAP, and other methods. Design and implement automated workflows to streamline business processes and improve efficiency. Maintain and manipulate data within the ServiceNow CMDB, incident, change, and other modules. Work closely with cross-functional teams to understand user requirements and deliver scalable solutions. Participate in ServiceNow upgrades, patching, and platform maintenance tasks. Required Skills and Qualifications 3 6 years of overall IT experience, with 2 4 years specifically in ServiceNow development. Strong understanding of ITSM processes and practical experience in ServiceNow implementations. Experience working on enterprise-level applications with multi-functional modules. Proficiency in JavaScript, ServiceNow scripting, UI policies, and data policies. Experience integrating ServiceNow with other tools and platforms. Solid grasp of ITIL v3 concepts, particularly in operational support and analysis. Excellent problem-solving skills, attention to detail, and ability to work independently. Preferred / Nice to Have Experience with ServiceNow Service Portal development for creating customized user experiences. Knowledge of front-end technologies such as AngularJS, Bootstrap, CSS, and HTML. Experience building widgets and custom portal components in ServiceNow. ServiceNow certifications (e.g., CSA, CAD, CIS) are a strong plus. Prior experience in agile development environments. Opportunity to work on cutting-edge ServiceNow implementations. Collaborative work culture with flexible working hours. Exposure to enterprise ITSM, automation, and cloud platforms. Continuous learning and certification opportunities. Apply now to grow your career as a ServiceNow Developer in a dynamic, fast-paced IT environment in Ahmedabad!

Power Apps Tech Lead & Account Manager Full-Time | Ahmedabad, Gujarat (On-site) Location: Ahmedabad, Gujarat (Work from Office) Employment Type: Full-Time Industry: Information Technology / Power Platform Development Experience Level: Mid to Senior-Level Function: Technical Leadership, Application Development, Client Account Management Job Summary We are seeking a skilled and experienced Power Apps Tech Lead and Account Manager to join our team in Ahmedabad. This hybrid role combines deep technical expertise in Microsoft Power Platform particularly Power Apps, Power Automate, and Power BI with strong client relationship management and leadership capabilities. The ideal candidate will lead a team of Power Apps developers, architect robust business applications, and act as the key liaison between our technical teams and clients, ensuring project success and long-term client satisfaction. Key Responsibilities Technical Leadership & Power Platform Development Lead and mentor a team of Power Apps developers in delivering scalable and secure business applications. Architect and design solutions using Microsoft Power Platform, including Power Apps (canvas and model-driven), Power Automate, and custom connectors. Guide the team on best practices in development, code review, and implementation. Translate business requirements into functional and technical specifications. Ensure the integration of Power Apps with databases, Microsoft 365, SharePoint, and other enterprise systems. Maintain high standards of code quality, documentation, and testing. Actively participate in hands-on development and troubleshooting when required. Client & Account Management Serve as the primary point of contact for key client accounts. Understand their business objectives and align solutions accordingly. Build long-term relationships and ensure high client satisfaction through proactive communication and service. Identify up-selling or cross-selling opportunities to expand service offerings within existing accounts. Manage client contracts, proposals, renewals, and SLAs. Develop and present account plans, performance reports, and actionable insights to clients. Collaborate with sales and delivery teams to meet client expectations and ensure smooth execution. Qualifications & Skills Required Bachelor s degree in Computer Science, Information Technology, or a related field (Master s preferred). 4 8 years of overall experience, with proven expertise in Microsoft Power Platform, especially Power Apps and Power Automate. Strong understanding of canvas apps, model-driven apps, data connectors, and Microsoft Dataverse. Experience in technical leadership, team mentorship, and performance management. Familiarity with Agile methodologies, SDLC, and project planning. Excellent written and verbal communication skills. Strong problem-solving abilities and analytical thinking. Preferred Experience in Power BI, SharePoint integration, and Azure services. Prior roles in project management or account/client management. Sales-oriented mindset with a focus on customer success. Proficiency in CRM software, reporting tools, and Microsoft 365 ecosystem. IT consulting or managed services experience is a plus. Work on cutting-edge Power Platform solutions for diverse clients. Leadership role with both technical and strategic impact. Collaborative and innovative team culture. Opportunity for growth and certification support in Microsoft technologies. Be part of a growing IT services company based in Ahmedabad. Apply today to accelerate your career as a Power Apps Technical Lead and Account Manager and make an impact through technology and client success. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field (Masters preferred).

Inside Sales Representative Full-Time | Ahmedabad, India Location: Ahmedabad, Gujarat Employment Type: Full-Time | Work from Office Experience Required: 1 to 3 years Qualification: Any Graduate (IT/Computer Science background preferred) Salary: Based on experience and skills Notice Period: Immediate joiners preferred Job Overview We are hiring a motivated and customer-focused Inside Sales Representative to join our growing sales team in Ahmedabad. This role involves lead generation, value-based selling, and acting as a trusted advisor for clients interested in Microsoft Cloud solutions, including Office 365, SharePoint, Exchange, Windows Server, and virtualization technologies. The ideal candidate will have excellent communication skills, a consultative sales mindset, and a passion for building long-term client relationships. Key Responsibilities Generate qualified leads through cold calling, email campaigns, and proactive outreach to prospective clients. Promote and position Microsoft Cloud solutions such as Office 365, SharePoint, Microsoft Exchange, Windows Server, and virtualization technologies. Engage in value-based selling to identify customer needs and propose tailored solutions. Build and nurture relationships with customers and channel partners to foster long-term growth. Work closely with the sales and technical teams to align on customer requirements and solution strategies. Maintain accurate lead data, activity tracking, and follow-ups in the CRM system. Achieve or exceed monthly lead generation and conversion targets. Stay updated on the latest Microsoft technologies and product updates to effectively engage prospects. Required Skills & Qualifications 1 to 3 years of experience in inside sales, IT sales, or software product sales. Excellent English communication skills both written and verbal are a must. Proven ability to generate and qualify leads through cold calling and outreach. Strong understanding of Microsoft products and cloud technologies is preferred. Goal-oriented with a customer-centric approach to sales. Any graduate can apply; preference will be given to candidates with IT or computer science backgrounds. Opportunity to work with a Microsoft Gold Partner on cutting-edge cloud and IT solutions. Career growth path into business development or account management roles. Supportive and collaborative work culture. Work directly with leading enterprise clients and industry professionals. Apply now to start your sales career in a fast-growing cloud solutions company based in Ahmedabad and make your mark in the IT services industry! Qualification : Any graduate can apply; preference will be given to candidates with IT or computer science backgrounds.

Pre-Sales Engineer Full-Time | Ahmedabad, India Location: Ahmedabad, Gujarat Employment Type: Full-Time | On-Site Experience Required: 2 to 5 years Qualification: Any Graduate (IT/Computer Science preferred) Salary: Competitive, based on candidate s experience Notice Period: Immediate joiners preferred Job Summary We are seeking a skilled Pre-Sales Engineer with strong experience in Microsoft Office 365 (M365), Enterprise Mobility Suite (EMS), and cloud technologies to join our dynamic sales and technical team in Ahmedabad. You will serve as a solution evangelist, promoting our cloud and IT service offerings, working closely with customers to analyze their needs, design tailored cloud solutions, and support the sales lifecycle. Key Responsibilities Lead pre-sales activities by demonstrating and promoting the company s cloud and IT products, including Office 365, Azure, and hybrid cloud solutions. Collaborate with clients to understand business requirements and design customized cloud migration and disaster recovery solutions (public and private cloud). Act as a trusted solution architect to enterprise clients, guiding them through cloud adoption strategies and best practices. Prepare and present detailed solution documents including Design Documents, Scope of Work (SoW), architecture diagrams, and Bill of Materials (BoM) for cloud services and managed IT hardware. Analyze customer environments and define logical workflows for Office 365 deployments and migrations. Provide expert consultation on Office 365, Azure, Active Directory (AD), Azure AD, and related hybrid/on-premises integrations. Hands-on experience with migrating servers, databases, and storage solutions to Azure and Office 365 platforms. Support product teams by providing insights to launch new cloud services and value-added offerings. Basic knowledge of Linux OS to assess and address client requirements. Understand implications of cloud commercialization, licensing, and pricing models. Familiarity with AWS cloud services is a plus. Required Skills & Qualifications Minimum 2 to 5 years of experience in a pre-sales engineer or solution architect role, preferably focused on Microsoft cloud technologies. Strong hands-on knowledge of Office 365/Microsoft 365, Microsoft Teams, and EMS. Proficient in communicating complex technical solutions clearly to both technical and non-technical stakeholders. Experience with cloud migration projects involving Azure and Office 365 environments. Sound understanding of Active Directory Domain Services, Federation Services, and directory synchronization to Azure AD. Good command of spoken and written English with professional presentation skills. Bachelor s degree in IT, Computer Science, or related field preferred. Work with cutting-edge Microsoft cloud technologies and participate in digital transformation projects. Collaborate with a talented team of cloud professionals and product experts. Opportunity for growth and development in a fast-evolving technology landscape. Competitive salary and benefits package based on your experience. Apply today to advance your career as a Pre-Sales Engineer specializing in Microsoft cloud solutions in Ahmedabad! Qualification : Bachelors degree in IT, Computer Science, or related field preferred.

Vice President of Sales 15+ Years Experience | Ahmedabad We are looking for a highly experienced Vice President of Sales with over 15 years of demonstrated success in enterprise-level direct sales, specifically targeting the USA and Canada markets. The ideal candidate will have a strong background in IT services and software sales, with deep knowledge of the US market dynamics, customer needs, and competitive landscape. Key Responsibilities: Lead and provide strategic direction to the inside sales team to achieve ambitious revenue targets of $2-4 million USD per annum. Develop and execute effective outbound sales strategies focused on solution selling of software development services. Collaborate closely with marketing, product development, and customer support teams to ensure unified market penetration strategies. Identify and engage prospective enterprise customers, driving both acquisition and retention of complex enterprise solutions. Maintain an in-depth understanding of software technologies, industry trends, and market dynamics within the North American IT sector. Deliver compelling presentations and foster long-term client relationships through exceptional communication and customer service. Partner effectively across departments including Sales, Engineering, Development, and Marketing to drive cohesive growth. Frequent travel to USA and Canada is required; prior experience traveling in these markets is essential. Required Skills & Qualifications: 15+ years of direct sales leadership experience with a strong focus on the US and Canadian IT services markets. Proven track record of generating revenues between $2 million and $4 million USD annually. Expertise in complex enterprise solution sales and software development services. Exceptional strategic planning, communication, and leadership skills. Prior experience traveling frequently to the USA and Canada markets. Ability to work collaboratively across multiple functions and teams to meet business goals. Location: Ahmedabad, India

Job Title: QA Engineer - Manual & Automation Testing Location: Ahmedabad, India Experience Required: 1 to 3 Years About Metizsoft: At Metizsoft, our dedication to quality has positioned us as a leader in the IT Services industry. We offer a challenging and enjoyable collaborative culture that fosters long-term career growth. Join our team and be a part of an organization that values meticulous production and continuous improvement. The Opportunity: As a QA Engineer at Metizsoft, you'll be instrumental in developing and implementing a comprehensive QA program. Your role will be critical in safeguarding product quality and embedding a culture of quality assurance across the company, ensuring our products meet the highest standards. Key Responsibilities: Review and analyze requirements, specifications, and technical design documents, providing timely feedback. Work extensively with both Automation and Manual Testing methodologies. Develop detailed, comprehensive, and well-structured test plans and test cases. Design, develop, and execute automated tests. Test current products rigorously and identify deficiencies. Identify and report issues found, then diligently verify that issues are resolved. Suggest solutions to identified product problems. Investigate product quality to drive continuous improvements and enhance customer satisfaction. Collaborate with the Product Development team to ensure consistent project execution. Identify key KPIs for product quality and track performance. Identify quality assurance process bottlenecks and propose actionable improvements. Plan, create, and manage the overall Quality Planning strategy. Collect quality data and perform thorough regression testing. Oversee continuous improvement projects within the QA domain. Investigate the causes of non-conforming software and train users to implement solutions. Track quality assurance metrics, such as defect densities and open defect counts. Stay up-to-date with new testing tools and test strategies. Prepare and present clear reports and metrics to Senior Management. What We're Looking For: 1 to 3 years of proven experience as a Quality Assurance Engineer. Must have experience in both Automation and Manual Testing. Experience with various testing techniques, including UI Testing, Automated Testing, and Test Driven Development (TDD) Strategies. Experience with coding using JAVA, HTML5, DB2, and XML. Proficiency with web security technology and various software QA tools and processes. A critical thinker with strong problem-solving skills. Excellent time-management abilities. Great interpersonal and communication skills. Proven experience in writing clear, concise, and comprehensive test plans and test cases. Hands-on experience with both white-box and black-box testing. Hands-on experience with automated testing tools. Solid knowledge of SQL and scripting. Experience working in an Agile/Scrum development process. Experience with performance testing and/or security testing is a significant plus.

Job Title: Business Analyst Location: Ahmedabad, India About Metizsoft: At Metizsoft, we believe that Business Analysts are crucial to our continued growth and success. We offer a challenging and enjoyable collaborative culture that fosters long-term career growth. Join us and contribute to a company committed to innovation and efficiency. The Opportunity: As a Business Analyst at Metizsoft, you will play a pivotal role in guiding our organization toward the future. From researching progressive system solutions to evaluating their impact, you'll be responsible for identifying, developing, and helping implement strategic initiatives that improve efficiency and productivity across various business units. Key Responsibilities: Partner with stakeholders across diverse business units (e.g., sales, finance, security, compliance) to develop comprehensive analyses and documentation collaboratively. Communicate effectively and efficiently with production, managerial, and executive teams. Evaluate, analyze, and communicate systems requirements on an ongoing basis. Maintain systems processes, including delivering monthly status reports to all appropriate parties. Author and update internal and external documentation, formally initiating and delivering requirements and documentation. Conduct daily systems analytics to maximize effectiveness and troubleshoot problems. Develop meaningful and lasting relationships with partners for optimized systems integration. Respond to questions and concerns from managers and executives with supporting research and recommendations. Required Skills & Qualifications: 1 to 3 years of experience in analytics and systems development. High proficiency with SQL and database management. Proven analytical abilities with a keen eye for detail. Experience in generating process documentation and reports. Excellent communication skills, with the ability to translate complex data into clear, actionable insights. Job Details: Job Type: Full-time Industry: IT Services City: Ahmedabad

Job Title: Business Development Manager Job Description: We are seeking a dynamic and results-oriented Business Development Manager to drive growth and expand strategic partnerships. The ideal candidate will possess strong market analysis, innovative solutions, and a proven track record in sales leadership within the IT services or product industry. Responsibilities: Business Development & Sales: B2B International Sales: Minimum of 7+ years of experience in international business development and sales within the IT service or product industry, with a strong focus on technology solutions. Revenue Growth: Leverage strategic and business development skills to drive revenue growth by identifying new business opportunities and expanding relationships with current clients. Technology Solution Selling: Expertise in selling technology services and solutions to large enterprises and managing the complete sales cycle. Global Market Understanding: Engage with diverse geographies and time zones, including regions like Europe, USA, and Africa, ensuring a tailored approach to market demands and client needs. Leadership & Team Management: Sales Leadership: Lead a team of sales/customer success professionals, managing successful sales processes, ensuring effective sales strategies, and fostering a high-performance team culture. Stakeholder Engagement: Engage with both internal and external stakeholders at various organizational levels to align business development objectives and strategies. Client & Market Analysis: Client Relationship Management: Cultivate and maintain strong, long-term relationships with clients, acting as a trusted advisor to solve business problems and provide IT solutions. Market Trends: Keep abreast of industry trends, competitor offerings, and market dynamics to create innovative sales and marketing strategies. Communication & Reporting: Effective Communication: Utilize excellent English verbal and written communication skills to present and negotiate with clients and stakeholders. Show a deep understanding of cultural nuances across global markets. Reporting & Analytics: Provide detailed reports on business development performance, including sales forecasts, strategy execution, and market penetration analysis. Minimum Qualifications: Education: Any Graduate (Business Management graduate/post-graduate or equivalent qualification from a reputed institution). Experience: 7+ years of relevant B2B international business development and sales experience, particularly within the IT services or product sector. Preferred Qualifications: Skills & Expertise: While specific qualifications are not required, candidates with experience in international sales and a strong background in technology solution selling will be highly preferred. Key Competencies: Strong strategic thinking and business development skills. Demonstrated success in managing international sales cycles, particularly in technology solutions. Results-driven with an emphasis on exceeding targets and business goals. High level of entrepreneurial spirit, innovation, and ownership. Proven ability to lead and engage with teams, stakeholders, and clients at all organizational levels. Qualification : Any Graduate (Business Management graduate/post-graduate or equivalent qualification from a reputed institution).

Job Title: Business Development Executive Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there s a lot more to build and transform. Job Summary: We are looking for an experienced Business Development Executive to join our team and drive growth by identifying and converting new business opportunities. The ideal candidate will have 3+ years of proven experience in outbound sales, IT sales, lead generation, cold calling, and international sales. As a Business Development Executive, you will play a pivotal role in identifying potential clients, establishing connections, and nurturing relationships to meet and exceed sales targets. Key Responsibilities: Outbound Sales: Proactively identify and reach out to prospective clients through cold calls, emails, and other outreach channels. Lead Generation: Develop and execute strategies for identifying and qualifying new business opportunities in international markets. IT Sales: Showcase a strong understanding of IT services and products to address client requirements effectively. Cold Calling: Generate and manage leads through targeted cold-calling efforts, ensuring a high conversion rate. International Sales: Build and maintain relationships with international clients, ensuring a seamless experience across different time zones and cultural backgrounds. Sales Strategy: Develop and execute sales plans to achieve or exceed revenue targets. Client Engagement: Present solutions, conduct negotiations, and finalize contracts while maintaining strong professional relationships with key stakeholders. Market Research: Stay updated on industry trends, competitor activities, and client needs to identify opportunities for business growth. Collaboration: Work closely with the marketing, technical, and operations teams to ensure seamless delivery and satisfaction for clients. Reporting: Track, analyze, and report sales metrics and KPIs to senior management. Key Skills and Qualifications: Education: Bachelor s degree in Business Administration, Marketing, IT, or a related field. Experience: Minimum of 3 years of experience in outbound sales, IT sales, lead generation, and cold calling in an international market. Proven track record of achieving and exceeding sales targets. Skills: Strong understanding of IT services, software solutions, and emerging technologies. Excellent communication, negotiation, and interpersonal skills. Ability to work in a fast-paced environment and handle multiple priorities. Experience in using CRM tools for sales tracking and lead management. Other: Flexibility to work in shifts catering to international markets, if required. Career Growth: Join a fast-growing company with endless opportunities for personal and professional development. Impact: Be a part of a team working on innovative digital products that impact businesses and industries globally. Dynamic Environment: Work in a collaborative and fast-paced environment where creativity and innovation are encouraged. Global Exposure: Gain experience working with international clients and expand your sales expertise on a global scale. If you re a motivated and experienced Business Development Executive with a passion for sales and IT services, we d love to have you as part of our Rapidops team! Qualification : Bachelors degree in Business Administration, Marketing, IT, or a related field.

About Us: Bytes Technolab is a full-range web application development company, established in 2011, with an international presence in the USA, Australia, and India. We have been delivering exceptional craftsmanship in innovative web development, eCommerce solutions, and mobile application development services since our inception. At Bytes, we re committed to providing cutting-edge IT solutions and ensuring the success of our clients across the globe. Roles & Responsibilities: As a Business Development Executive, you will play a pivotal role in generating leads and driving new business for the company. Lead Generation: Research and identify potential clients in the IT services sector, including businesses in need of web development, software solutions, cloud services, and other IT-based solutions. Cold Outreach: Initiate outbound communication via emails, calls, and social media platforms to generate new business leads. Client Relationship Building: Engage with prospects to understand their business needs and offer tailored IT solutions to meet those needs. Collaboration with Sales Team: Work closely with the sales and marketing teams to align outreach strategies and ensure smooth handover of qualified leads. Market Research: Stay updated with market trends, competitor activities, and customer pain points to better position our services and develop a targeted outreach strategy. CRM Management: Maintain and update CRM software (e.g., Salesforce, HubSpot) with accurate client information, outreach activity, and follow-up details. Reporting: Track outreach efforts, client interactions, and sales pipeline to provide regular updates and performance metrics. Skills Required: Experience: 1-3 years of experience in business development, sales, or outreach, preferably in an IT service-based company. Communication: Excellent written and verbal communication skills; the ability to present effectively and build rapport with clients. Sales Acumen: A strong understanding of sales processes, lead qualification, and closing strategies. Technical Knowledge: A basic understanding of IT services and solutions (web development, software services, cloud solutions, etc.). Problem-Solving: Ability to identify customer challenges and offer relevant IT solutions. Tools Proficiency: Experience using CRM tools (such as Salesforce, HubSpot), LinkedIn Sales Navigator, and other sales outreach platforms. Self-Motivated: Ability to work independently, manage multiple tasks, and stay focused on results. What We Offer: Dynamic Work Environment: Work with a collaborative and innovative team. Career Growth: Opportunities for career advancement within the company. Competitive Compensation: Competitive salary and performance-based incentives. Global Exposure: Work with clients from the USA, Australia, and India, and expand your professional network. If you are passionate about IT services and eager to drive business growth through effective outreach, we would love to hear from you!

Job Description We are seeking a detail-oriented and skilled Quality Assurance (QA) Engineer to ensure the delivery of high-quality software solutions. The ideal candidate will work closely with the development and product teams to design, execute, and optimize testing strategies for various IT products and services. Key Responsibilities Develop and execute comprehensive test plans, test cases, and test scripts based on software requirements and technical specifications. Perform manual and automated testing to identify software defects. Ensure compatibility across various platforms, devices, and browsers. Identify, document, and track defects in bug-tracking tools like Jira, Bugzilla, Trello Cart etc. Maintain detailed records of test results and defect logs for reporting. Implement QA methodologies and best practices in the software development lifecycle (SDLC). Drive continuous improvement initiatives to enhance software quality. Strong knowledge of testing tools. Experience Required 1+ years in software testing. Educational Qualifications Bachelor s degree in Computer Science, IT or related field. Preferred Skills Understanding of different types of testing. Knowledge of cross-browser testing and compatibility testing. Soft Skills Strong analytical and problem-solving skills. Detail-oriented with a focus on quality. Qualification : Bachelors degree in Computer Science, IT or related field.

We are currently recruiting for an ERP Business Development Manager position in our company. This position will be responsible for helping to increase interest, sales and revenue goals of a range of ERP solutions to corporate clients using Odoo ERP. The position will act as a subject matter expert, involve business development and deal making skill including strategic consulting and needs assessment, identifying and driving new business opportunities, pricing and contract negotiations. Roles & Responsibilities: Collaboratively works with assigned Inside Sales Representative to develop an overall territory account plan in order to maximize opportunities and generates sales activity with customers and partners. Represent the Company at conferences, exhibitions and seminars to help communicate our unique value proposition to the Odoo ERP community. Supports marketing related events, seminars, mailings and call campaigns to increase ERP awareness and presence in the international market. Leads negotiations, coordinates complex decision-making process, and overcomes objections to capture new business opportunities. Achieves/exceeds monthly sales targets and gross profit quota by identifying, prospecting and qualifying new customers and selling through strategic partners in a geographic territory. Responsible to develop, build and strengthen long term relationships with customers and partners. Performs other duties as assigned by Synconics management. Knowledge, Skills and Abilities Required: Experience: 0-2 Years. Professional sales experience in high-tech or service-related industry with preferred successful software sales. Experience in Solution Selling techniques with an emphasis on strong account management Highly motivated and results oriented. Strong presentation, communication, organization, multitasking, and time management skills. Demonstrated experience working within the ERP community. Well organized, self-motivated with a proven track record of success in new business sales. Determined, results driven professional with a consultative approach to selling. Proven ability to create a sales opportunity within an account and close high value deals. Proven track record of consistently exceeding corporate objectives and quotas. Have experience in developing and negotiating contracts. Good understanding of marketing fundamentals. Presenting Synconics and it s services to potential clients through communication, telephone calls and emails. Ability to work in a fast-paced team sales environment with minimum supervision. Experience with MS Office, CRM and ERP Modules.

About This Role: As a Business Development Manager, you will strategize, implement, and oversee our business development activities. You will be at the forefront of discovering and exploiting new business opportunities and ensuring we stay ahead in a competitive landscape. Key Responsibilities: Craft and execute business development strategies to exceed revenue targets. Analyze market trends, competitor activity, and customer needs to identify new business opportunities. Maintain robust relationships with key stakeholders, including clients, partners, and industry bodies. Manage sales pipelines, lead generation, and sales forecasting effectively. Collaborate with our marketing team to drive marketing and sales initiatives. Provide insightful reports to leadership on business growth progress and market dynamics. Represent the company at industry events to network and stay abreast of the latest trends. Lead deal negotiations and closures, ensuring favorable terms for the company. Mentor and support junior business development staff. Requirements: Bachelor s degree in Business, Marketing, or related fields. Proven B2B/B2C sales and business development experience, ideally within the IT sector. Deep understanding of IT products and services, such as cloud solutions, software development, and infrastructure management. Exceptional communication, negotiation, and interpersonal skills. Strategic thinker with strong analytical skills and the ability to meet tight deadlines. Proven ability to manage budgets and financial forecasts. Opportunity to work in a vibrant and innovation-driven environment. Chance to work with leading technologies and influential industry players. Support for professional development and growth. Application Process: Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience. We appreciate all applications, but only candidates selected for an interview will be contacted. Qualification : Bachelors degree in Business, Marketing, or related fields.

Business Development Executive (Lead Generation) Experience: 2 to 5 Years No. of Openings: 4 Qualifications: B.E / B.Tech We are seeking an enthusiastic and results-driven Business Development Executive (Lead Generation) to join our team. The ideal candidate will have proven experience in lead generation, particularly through LinkedIn, and a passion for IT service sales. If you are motivated by targets and eager to learn new things every day, this role is for you! Key Responsibilities: Generate and qualify leads for our IT services, focusing on Web, Mobile, and Enterprise Software. Utilize LinkedIn and other platforms to identify and connect with potential clients. Manage the entire lead generation process, from initial outreach to qualification. Work closely with the sales team to nurture and convert leads into business opportunities. Consistently achieve and exceed monthly, quarterly, and yearly sales targets. Demonstrate a solid understanding of technology services and effectively communicate their value to prospects. Take initiative in planning, managing, and driving lead generation efforts. Build and maintain relationships with key decision-makers and stakeholders. Skills & Qualifications: Proven experience in lead generation, especially via LinkedIn, in the IT services industry. Excellent communication and interpersonal skills. A goal-driven, target-oriented individual with a passion for sales. Strong self-management, initiative, and planning skills. Ability to understand and effectively present technology services for Web, Mobile, and enterprise software solutions. A proactive approach to learning and improving sales strategies. B.E / B.Tech degree or equivalent experience. Qualification : B.E / B.Tech degree or equivalent experience.

Senior Business Development Executive Experience: 4 to 10 Years No. of Openings: 4 Qualifications: B.E / B.Tech We are seeking a highly motivated and experienced Senior Business Development Executive to join our team. The ideal candidate will have a proven track record in generating and closing leads, with a strong focus on IT technology services. This is a results-driven role, and we are looking for individuals who excel in aggressive sales and consistently achieve their targets. Key Responsibilities: Generate, qualify, and close leads for IT technology services. Establish and maintain strong relationships with prospective clients. Drive aggressive sales strategies to achieve and exceed monthly, quarterly, and yearly sales targets. Collaborate with internal teams to ensure smooth service delivery and client satisfaction. Understand client needs and tailor solutions that align with business objectives. Utilize excellent communication and interpersonal skills to engage effectively with clients. Skills & Qualifications: Proven track record in generating and closing leads in IT technology services. Excellent communication, negotiation, and interaction skills. A result-oriented individual with a strong drive for aggressive sales. Experience in achieving and exceeding sales targets consistently. B.E / B.Tech or equivalent qualifications.

Experience: 2-5 years Working Days: 5 days a week Qualification: B.B.A., M.B.A. Role and Responsibilities: 2-5 years of experience in Strategy, Lead Generation, Consulting and Business Development for the IT Software services industry. Should have experience in handling inbound leads and strong follow-up skills. Generate & identify new sales leads, pitch to prospects about the services we offer. Write proposals for prospective clients and arrange post-sales support. Must be familiar with LinkedIn, Google search, and other sales tools. Well versed in delivering product/solution demos and sales presentations. Maintain meaningful relationships with existing clients to ensure that they are retained. Study client's existing technology/systems and consult them on the most appropriate process to ensure seamless integration of our solution. Provide strategic inputs for the business based on interactions with clients. Maintain daily sales reports and report to the Manager. Manage and execute marketing campaign plans.

Job Description We are seeking a highly motivated and skilled Business Analyst specializing in Presales to join our dynamic team. The ideal candidate will play a crucial role in bridging the gap between our sales, technical teams, and clients. You will be responsible for understanding client requirements, preparing detailed proposals, conducting technical discussions, and ensuring that proposed solutions effectively meet client needs. Required Qualifications Bachelor s degree in IT, Computer Science, Business Administration, or a related field. Minimum 2-4 years of experience as a Business Analyst, preferably in a presales or client-facing role in IT services. Strong understanding of software development lifecycle, mobile/web applications, and technology stacks. Excellent communication, presentation, and interpersonal skills. Proven ability to translate complex client requirements into clear, actionable solutions. Detail-oriented, with strong analytical and problem-solving skills. Familiarity with wireframing tools, documentation tools, and business analysis methodologies. Ability to work independently, manage multiple priorities, and meet tight deadlines. Roles and Responsibilities Engage with prospective clients to gather and understand their business requirements, objectives, and pain points. Conduct thorough analysis of client needs and translate them into clear, detailed business and functional requirements. Collaborate closely with the sales team to create compelling proposals, presentations, and demos that align with client expectations. Facilitate presales activities, including requirement gathering sessions, stakeholder meetings, and solution presentations. Provide technical guidance and solutions during presales discussions, ensuring feasibility and alignment with company capabilities. Collaborate with internal teams (development, design, project management) to prepare accurate project scope, timelines, and cost estimates. Stay updated with industry trends, competitive landscape, and emerging technologies to provide innovative and competitive solutions. Build and maintain strong relationships with key stakeholders and clients, fostering trust and credibility. Qualification : Bachelors degree in IT, Computer Science, Business Administration, or a related field.

Job Description: We are seeking a highly skilled Project Manager to join our dynamic IT services team. The ideal candidate will have proven experience in Requirement Scoping, Functional Analysis, Technology Solution Design, Cost Estimation, Proposal Preparation, and Client Presentations. As a Project Manager, you will work closely with the sales team and clients to manage projects from initiation to completion, ensuring successful delivery and alignment with client requirements. This role is perfect for someone with a strong background in project management and client-facing roles, especially from the IT service-based industry. Key Responsibilities: Collaborate with the sales team to develop proposals and pitches for new business opportunities. Act as a technical and project management expert in client meetings, offering insights and guidance on project execution. Manage the entire project lifecycle, including scope finalization, solution review, cost estimation, and proposal submission. Work closely with clients to understand their business needs and devise effective project solutions to meet those needs. Ensure that the company s services can deliver on the client s requirements and expectations within the agreed timeline and budget. Capture and document client requirements, translating them into clear project plans and deliverables. Respond to client requests for information (RFI) and proposal requests (RFP), ensuring timely and detailed responses. Present project plans and proposals to clients, alongside the sales team, highlighting the project s value proposition and how the solution meets their needs. Create detailed costings and ensure that the project is profitable for both the client and the company. Manage project timelines, resources, and budgets to ensure the successful and timely completion of projects. Collaborate with multiple stakeholders, business units, and partners to handle complex and large-scale projects. Maintain process adherence and ensure that all reporting and approval requirements are met throughout the project lifecycle. Desired Skills: Proven track record in Requirement Scoping, Functional Analysis, Solution Design, Cost Estimation, and Project Management. Hands-on experience in managing projects from initiation through delivery, including Design & Estimation, Sizing, and Proposal Writing. Ability to lead and manage teams across various functional areas to ensure successful project delivery. Experience in guiding innovations in solutions and identifying key project themes and value propositions. Ability to work with multiple stakeholders and manage complex, large-scale projects across various business units and partners. Process-oriented with a focus on adherence to reporting and approval requirements. Exposure to a wide range of Digital Technology Stacks, including UX, Mobility, IoT, and eCommerce. Strong communication and presentation skills, with the ability to engage and influence clients and internal teams. Competitive salary and performance-based incentives. Work on innovative and challenging projects with a leading IT services company. Opportunity for career growth and professional development. Collaborative work environment with exposure to the latest technologies and industry trends. If you have a strong project management background with hands-on experience in managing client-facing projects, we d love to hear from you. Apply now to be part of our high-performing team!

Job Title: Network Engineer (Cisco) Role Overview: The Network Engineer is responsible for carrying out updates to the service lifecycle, configuring IT systems, executing changes, drafting documentation, and monitoring IT services. The role demands expertise in various Cisco network devices and services, troubleshooting, and network maintenance for high-performance and availability. Key Responsibilities Carry out recommended updates to the service lifecycle, including patching and point releases upgrades. Configure IT systems and execute basic changes while following standard operating procedures and change/release management policies. Draft technical and end-user documentation for specific IT services or sets of services. Monitor specific IT services for availability and performance, reporting anomalies through predefined processes. Expert in various Cisco network devices and services (routers, switches, MPLS, SolarWinds, Umbrella, BRG, firewall, load balancers, VPN, VoIP/Call Manager). Installation, configuration, and troubleshooting experience with Cisco devices. Experience in Voice, WAN, Wireless & Site Networks. Perform network maintenance and system upgrades, including service packs, patches, hot fixes, and security configurations. Monitor system resource utilization, trending, and capacity planning. Problem-solving skills to resolve network-related issues. Manage telecommunications network including LAN, WAN, MPLS, and SONET environments. Support SSL VPN, Firewall, and Network Switches. Hands-on experience in installing, configuring, and troubleshooting Cisco routers, Palo Alto Firewalls, switches, load balancers, and network access controllers. Represent network operations function for all change management-related queries. Experience in using network management tools for performance tuning, troubleshooting, and capacity planning. Specific Knowledge In-depth understanding of and experience with Firewall LAN/WAN, routing, switches including BGP, Meraki, MPLS, VPN, Solarwinds, Umbrella, BRG, and EIGRP. Advanced experience with routers, switches, and LAN/WAN equipment. Knowledge and working experience with Wireless Infrastructure. Familiarity with network monitoring and diagnostic tools. Advanced troubleshooting skills in LAN/WAN/Wireless infrastructure. Escalation point of contact for all Network Technologies. Skills Ability to work independently, as a technical resource, and as a key participant in a team environment. Independent, persistent, and results-oriented individual able to contribute ideas and opinions for sound solutions. Comfortable working with minimal supervision/guidance and dealing with ambiguity. Excellent time management and organizational skills, able to manage multiple concurrent projects. Excellent English communication and presentation skills, both written and verbal. Experience in handling critical incidents and providing solutions in pressure situations. Familiarity with ticketing systems. Ability to grasp and understand new technology trends and concepts. Certifications CCNA, CCNP, PCNSA or PCNSE certification required.

Position: Incident Manager - US Shift Job Summary: The Incident Manager is responsible for leading the incident management process to ensure timely identification, resolution, and documentation of IT incidents. The role involves coordinating with cross-functional teams, handling major incidents, and driving continuous improvement in IT service delivery. The ideal candidate should have expertise in ITIL processes, IT service management (ITSM) tools, stakeholder communication, and problem-solving skills to maintain high availability and stability of IT services. Key Responsibilities: Incident Management & Response: Lead the incident management process, ensuring rapid response, resolution, and communication. Act as an escalation point for critical IT incidents, ensuring minimal disruption to business operations. Coordinate with IT teams (Infrastructure, Network, Security, Applications, etc.) to diagnose, troubleshoot, and resolve issues. Ensure compliance with SLAs by monitoring incident resolution times and escalating issues as needed. Conduct Root Cause Analysis (RCA) and drive corrective actions to prevent recurrence. Facilitate post-incident reviews (PIRs) and ensure continuous process improvements. Stakeholder Communication & Coordination: Serve as the primary liaison between IT teams, business units, and senior leadership during incidents. Provide timely incident status updates to stakeholders with clear impact assessments. Ensure effective collaboration with third-party vendors and service providers for quick resolution. Develop and maintain incident communication templates for standardization. Process Improvement & Governance: Ensure adherence to ITIL best practices and ITSM frameworks. Identify trends in recurring incidents and work with Problem Management to implement permanent fixes. Maintain and enhance Incident Management Standard Operating Procedures (SOPs). Work closely with Change Management to assess risks and minimize service disruptions. Training & Readiness: Conduct training sessions for IT teams on best practices for incident handling. Organize incident response simulations and tabletop exercises to enhance preparedness. Develop incident management playbooks to standardize response procedures. Required Skills & Qualifications: Technical & ITSM Expertise: Strong understanding of ITIL frameworks (Incident, Problem, and Change Management). Hands-on experience with ITSM tools such as ServiceNow, BMC Remedy, Jira Service Desk, or similar platforms. Knowledge of enterprise IT environments, including networking, cloud services, cybersecurity, and applications. Familiarity with log analysis, event correlation, and monitoring tools (e.g., Splunk, SolarWinds, Nagios). Soft Skills & Competencies: Excellent communication and stakeholder management skills for cross-functional collaboration. Strong analytical, problem-solving, and decision-making abilities under high-pressure situations. Ability to handle multiple high-priority incidents simultaneously. Leadership skills to guide IT teams and improve incident management practices. Education & Certifications: Bachelor s degree in Computer Science, Information Technology, or related field. ITIL Foundation Certification (ITIL v3 or ITIL 4) Mandatory. Preferred: ISO 27001, PMP, COBIT, CISSP, or relevant ITSM/security certifications. If you are an experienced Incident Manager with a strong ITIL background and the ability to manage high-priority incidents in a fast-paced environment, we encourage you to apply and join our dynamic team! Qualification : Bachelors degree in Computer Science, Information Technology, or related field.