IT Specialist Jobs in Cochin

Senior UX Analyst Location: Cochin Experience: 2-5 Years Employment Type: Full-time About Fingent At Fingent, we believe in the power of technology to positively impact lives those who use it, build it, and the society around it. Our mission is to create beautiful, usable, and compelling software that solves complex business challenges. We nurture a team of passionate professionals who excel in bringing out the best in themselves, their peers, and their clients. Role Overview We are seeking a Senior UX Analyst who will be responsible for understanding user needs and creating compelling, intuitive designs for digital products. You will play a key role in driving user-centered design decisions, creating user personas, user journeys, and collaborating closely with developers and other team members to deliver exceptional experiences. Roles & Responsibilities User Research: Conduct user interviews and research to understand pain points, needs, and opportunities for improvement. User-Centered Design: Work on sitemaps, user journeys, and workflows, translating research insights into actionable design ideas for new products and features. Wireframing & Prototyping: Develop wireframes, sketches, and interactive prototypes to assess the feasibility of design concepts quickly. Customer Experience Advocacy: Serve as the voice of the customer, advocating for their experience when making design decisions. Cross-functional Collaboration: Work closely with designers, developers, and other functional specialists to create detailed deliverables, ensuring design decisions align with the technical and business goals. Skills & Qualifications User-Centered Design Expertise: Knowledge and application of design thinking principles and the ability to empathize with end users. Research Skills: Proficient in conducting user research through interviews and workshops with end users and business stakeholders. Prototyping & Wireframing: Experience in preparing sitemaps, customer journey maps, wireframes, and prototypes for both web and mobile applications. Communication: Ability to explain complex design concepts clearly to stakeholders, clients, and cross-functional teams, and advocate for user needs. Visual Design Skills: A strong sense of visual design, with an ability to create appealing and functional user interfaces. Tools & Software: Expertise in standard UX design software such as Figma, Adobe XD, Sketch, etc. Strong Analytical Skills: Ability to interpret user data and translate it into actionable design improvements. Communication Skills: Excellent written and verbal communication skills in English. Project Management: Understanding of common software project management and development practices. Good to Have A strong portfolio demonstrating your UX research and design capabilities. Experience with AR/VR design is a plus. By joining Fingent, you ll be a part of a dynamic team that values creativity, innovation, and user-centered design. You will have the opportunity to work on impactful projects, shaping the future of user experience for our clients. As part of our team, you ll be able to grow your skills, contribute to exciting challenges, and be a key player in our mission to deliver exceptional software solutions.

Job Summary: Marketing Specialist (B2B IT, UK Market) We re looking for a dynamic Marketing Specialist with experience in IT-based B2B marketing and strong communication and presentation skills. The role involves developing and executing tailored marketing strategies to engage prospects and foster brand visibility in the UK market. This individual will work closely with our sales team, focusing on targeted outreach and building impactful connections. Ideal candidates are creative, proactive, and committed to exploring new strategies to enhance engagement and brand recognition. Key Responsibilities: Develop and implement engagement tactics for prospect outreach, including personalized content and interaction strategies across platforms (primarily LinkedIn). Build connections within target networks, strategically interacting with key individuals to raise brand visibility. Collaborate with the sales team to create engaging content (newsletters, snippets, carousels, etc.) tailored to market trends and client needs. Conduct SEO and marketing optimizations to boost online presence. Research and propose innovative methods to connect with and nurture leads. Qualifications: Bachelor s degree in Marketing, Business, or related field. 2-3 years of experience in B2B marketing, ideally in the IT industry. Strong written and verbal communication skills. Experience in creating engaging content and conducting outreach on LinkedIn. Proactive, results-oriented, and adaptable to changing market dynamics. Qualification : Bachelors degree in Marketing, Business, or related field.

Inside Sales Specialist About KeyValue Software Systems KeyValue Software Systems is a leading product outsourced development company specializing in providing customized software development services to businesses worldwide. We partner with clients across various industries and geographies to deliver innovative and tailored solutions. We are looking for an Inside Sales Specialist to join our dynamic team. In this role, you will play a crucial part in driving sales efforts, nurturing client relationships, and expanding our customer base in existing and new markets. What You Will Do Prospect and generate new leads through research, cold calling, email campaigns, and networking to build a strong sales pipeline. Identify key decision-makers within target organizations and engage in strategic conversations to understand their business needs and pain points. Conduct product demonstrations and/or presentations to potential clients, effectively communicating the value proposition and benefits of our services. Develop and maintain strong relationships with prospects and clients through regular follow-ups, addressing their inquiries, and providing accurate information about our services. Collaborate with the marketing team to support lead generation initiatives, such as content creation, webinars, and events. Meet or exceed monthly and quarterly sales targets and contribute to the overall revenue growth of the company. Stay up-to-date with industry trends, competitors, and market conditions to identify opportunities and make recommendations for sales strategies. Utilize CRM software to manage and track leads, opportunities, and sales activities accurately. Collaborate with cross-functional teams, including product managers, technical leads, and executives, to ensure smooth handover of projects from sales to delivery teams. Provide timely and accurate sales reports, forecasts, and market feedback to the management team. What Makes You a Great Fit Bachelor s degree in Business, Marketing, or a related field. 1-3 years of experience in inside sales, preferably in the software development or IT services industry. Strong understanding of technology solutions and experience selling software development or IT services. Excellent communication and interpersonal skills, with the ability to engage with clients at various organizational levels. Proactive and self-motivated, with the ability to work independently and as part of a team. Results-oriented mindset with a track record of meeting or exceeding sales targets. Familiarity with CRM software and proficiency in Office Suites (Excel, Word/Docs, Powerpoint/Slides). Competitive compensation packages. Opportunities for professional growth and development. A dynamic and collaborative work environment. Qualification : Bachelor's degree in Business, Marketing, or a related field.

Position: BIM Implementation Specialist Location: Kochi, Kerala, India Employment Type: Full-Time Experience Required: 4+ years Position Overview Advenser is seeking a dynamic and knowledgeable BIM Implementation Specialist to spearhead the development, rollout, and enforcement of BIM strategies across multiple projects. The ideal candidate will have a solid background in BIM coordination, hands-on expertise with industry-standard tools, and a deep understanding of international BIM standards. This role requires strong communication and technical leadership to ensure model integrity, team collaboration, and successful BIM adoption. Key Responsibilities Develop, implement, and maintain project-specific BIM Execution Plans (BEP/BXP) Enforce standardized BIM workflows and practices across teams and disciplines Conduct model coordination meetings and walkthroughs with stakeholders Perform clash detection and drive issue resolution using best-practice workflows Ensure compliance with ISO 19650, PAS 1192, and other applicable BIM standards Provide ongoing technical support and guidance to project teams Facilitate effective communication between stakeholders to ensure alignment and collaboration Qualifications & Experience Bachelor s degree in Mechanical Engineering, Civil Engineering, or Architecture Minimum 4 years of hands-on experience in BIM implementation and coordination Required Software Proficiency Autodesk Revit Navisworks AutoCAD Dynamo (for Revit automation workflows) BIM 360 / Autodesk Construction Cloud (ACC) About Advenser Advenser is a global engineering service provider, specializing in Building Information Modeling (BIM), CAD, and design support services. With more than a decade of industry leadership, we continue to deliver innovative, quality-driven solutions across diverse sectors. As we expand our capabilities, we remain committed to driving BIM excellence and shaping the future of digital construction. Qualification : Bachelors degree in Mechanical Engineering, Civil Engineering, or Architecture

IT and Systems Executive Location: Cochin Qualification: Any Graduate/Diploma Experience: 2+ years of experience Role Overview: We are seeking a skilled IT and Systems Executive with at least 2 years of experience in managing IT infrastructure. The role involves working with Red Hat Linux, Microsoft Server environments, and virtualization technologies, with an Oracle Certification (OCP) considered an advantage. If you're passionate about managing and optimizing IT systems, we would love to hear from you! Key Responsibilities: System Installation & Configuration: Install, configure, and manage Red Hat Enterprise Linux (RHEL 8/9) systems, including networking and Kernel-based Virtual Machine (KVM) environments. Administer Microsoft Server 2019/2022, including IIS, domain controllers, Network Load Balancing (NLB), staging servers, FTP, and Hyper-V virtualization. Install and configure Oracle databases on Linux systems. Maintenance & Troubleshooting: Perform troubleshooting, system optimization, and database maintenance to ensure smooth operations. Monitor, enhance server security, and optimize network configurations for better performance. Updates & Disaster Recovery: Implement regular updates, backups, and disaster recovery protocols to ensure business continuity. Documentation & Reporting: Maintain accurate documentation for configurations, procedures, and system changes. Generate detailed reports on system performance, security, and updates. Skills and Requirements: Certifications: Red Hat Certified Engineer (RHCE) on RHEL 8/9. Oracle Certified Professional (OCP) (preferred but not mandatory). Microsoft certifications in related technologies. Technical Skills: Proficiency in Linux and Windows Server administration. Experience with virtualization technologies such as KVM and Hyper-V. Familiarity with Oracle Database installation and maintenance on Linux systems. Additional Skills: Strong troubleshooting and system optimization skills. Excellent documentation and reporting abilities. Understanding of server security practices and best practices for disaster recovery. Opportunity to work with a dynamic and fast-growing IT team. Exposure to a wide range of technologies and systems, enhancing your career in IT infrastructure management. Competitive salary, benefits, and opportunities for growth and advancement. Qualification : Any Graduate/Diploma

Senior Customer Support Specialist Kochi Location: Cochin, India Employment Type: Full-Time Work Mode: Work from Office Experience Required: 5 to 10 years Job Summary We are seeking a highly experienced and proactive Senior Customer Support Specialist to join our team in Kochi. If you are passionate about delivering exceptional customer service, have a strong technical background, and thrive in a fast-paced support environment, we want to hear from you. Key Responsibilities Customer Support: Deliver expert-level assistance to customers regarding our software, digital platforms, and recruitment-related tools. Reporting Development: Collaborate with the product team to build and enhance reporting features as we launch our new software. Live Chat Management: Operate our integrated live chat system to provide real-time support and improve response efficiency. Ticketing System Administration: Maintain and streamline our ticketing system to ensure quick and effective resolution of client issues. Desired Candidate Profile Excellent Communication Skills: Strong written English and the ability to handle customer interactions with professionalism and empathy. Technical Proficiency: Deep understanding of software platforms with a fast learning curve for new tools and systems. Analytical & Problem-Solving Skills: Ability to troubleshoot and resolve technical challenges independently. Reporting Expertise: Hands-on experience in data analysis and report generation, preferably within a tech or SaaS environment. Join us in delivering top-tier support and shaping the future of our customer experience. Apply now to become a vital part of our growing team.

Job Summary: Business Development Executive (IT Services) We are seeking a self-driven and results-oriented Business Development Executive to join our IT services sales team. In this role, you will take ownership of your sales success, leveraging your expertise in prospecting, relationship-building, and closing deals. The ideal candidate will have a proven track record in IT services sales, strong communication skills, and the ability to work independently in driving revenue growth. Key Responsibilities: Sales Strategy and Planning: Take complete ownership of developing and implementing effective sales strategies to achieve revenue targets. Identify and pursue new business opportunities through market research, networking, lead generation, and cold calling. Independently analyze market trends and competitor activities to refine sales strategies. Client Acquisition and Relationship Management: Identify potential clients and key decision-makers within target organizations. Conduct meetings, presentations, cold calls, and product demonstrations to establish rapport and close deals. Build and maintain strong, long-lasting relationships with clients by understanding their unique needs and offering tailored solutions. Ensure a proactive and consistent follow-up process to nurture client relationships. Sales Process Management: Manage the entire sales cycle from initial outreach to deal closure with minimal reliance on external inputs. Prepare and deliver compelling proposals, quotes, and contracts to prospective clients. Negotiate terms and conditions to maximize revenue and profitability. Maintain accurate records of sales activities, client interactions, and pipeline status in the CRM system. Performance Tracking and Reporting: Continuously monitor your sales performance, including lead conversion rates, pipeline status, and revenue achievements. Provide regular updates to the sales manager on progress, challenges, and actionable insights for improvement. Qualifications: Bachelor s degree in Business, Marketing, Information Technology, or a related field. 1 2 years of experience in IT services sales or a similar role. Proven track record of meeting or exceeding sales targets. Strong understanding of IT services, solutions, and industry trends. Excellent communication, negotiation, and presentation skills. Proficiency in using CRM software and other sales tools. Self-motivated, goal-oriented, and capable of driving results independently. Cold-calling experience and expertise in lead generation. Strong organizational skills and the ability to prioritize tasks effectively. Qualification : Bachelors degree in Business, Marketing, Information Technology, or a related field.

Responsibilities About our Client: We are the manufacturer of the successful ERP system for over 30 years, which enjoys an excellent reputation throughout Germany. Main role: You design reports for our customers in collaboration with our German team. You develop formulas and functions in Visual Basic to depict complex issues. You work closely with our support and manage new customer projects together with consulting. You take on the recording, specification and documentation of customer requirements. Supporting role: Manual tests in our ERP system. Test creation with Ranorex. Desired Candidate Profile You have several years of experience in dealing with ERP systems. You have previous knowledge of common report and form designers such as Sharpshooter, Crystal Reports or List&Label. Ideally, you have basic experience in SQL and relational databases. Initial experience in manual testing and test management. Initial experience in the area of test automation; ideally with Ranorex. You are familiar with Microsoft Office products (Word, Excel, Outlook). You have organizational, conceptual and analytical skills. You round off your profile with your very good written and spoken English skills.

Responsibilities About Client: We are an innovative recruiting tool that enables users to register and book job postings on various job platforms. With a range of additional features, including the easy booking of social media advertising, we offer our clients the best solutions in talent acquisition.As we enter an exciting phase of product development, we are seeking an experienced Expert for Paid Ads on META to strengthen our team and significantly contribute to the growth of our company. Your Responsibilities: Develop and Implement Paid Advertising Strategies on META platforms (Facebook and Instagram) to enhance our brand presence and effectively engage potential customers. Campaign Management: Plan, create, and optimize advertising campaigns, including the selection of appropriate ad placements and target audiences. Manage Creatives: Identify and develop effective creatives in collaboration with the design team; regularly update and refresh them to ensure campaign effectiveness. Campaign Optimization: Continuously monitor campaign performance and implement optimization measures to improve conversion rates. Understanding of the Conversion API: Implement and utilize the Conversion API to enhance tracking and data quality. Tracking and Analysis: Take full responsibility for tracking campaign data and results; use analytical tools to make informed decisions. Internal and External Campaign Management: Lead internal campaigns for customer acquisition and support client campaigns to attract applicants. Desired Candidate Profile Experience: Several years of practical experience in paid advertising on META platforms (Facebook and Instagram). Expertise: Deep understanding of current trends and best practices in social media advertising, including knowledge of effective creatives and their life cycles. Technical Know-How: Familiarity with the Conversion API and advanced tracking methods. Analytical Skills: Ability to interpret campaign data and derive optimization strategies. Creativity: A knack for creating engaging and effective advertising materials; ability to develop ideas collaboratively with creative teams. Strategic Thinking: Competence in planning and executing campaigns to achieve specific business objectives.

We are seeking a highly skilled Lead System Administrator with 8+ years of experience to join our IT team. The ideal candidate will have extensive hands-on experience managing Windows and Linux systems, ensuring high availability, security, and performance. This role involves firewall management, troubleshooting complex technical issues, asset management, and maintaining security standards. Exposure to DevOps practices and cloud platforms is highly desirable. Key Responsibilities: System Administration: Manage, configure, and optimize Windows and Linux servers to ensure security, performance, and compliance. Firewall & Network Security: Configure, monitor, and maintain firewalls to safeguard network security and enforce access controls. Software & Patch Management: Oversee installation, configuration, and updates of system software to keep systems secure and up to date. Hardware Troubleshooting & Maintenance: Diagnose and resolve hardware issues across servers, desktops, and network infrastructure to minimize downtime. Asset & Inventory Management: Maintain accurate records of hardware and software inventory, ensuring compliance with company policies and regulatory requirements. Issue Resolution & Support: Troubleshoot and resolve complex system and network issues, ensuring smooth IT operations. Documentation & Best Practices: Maintain detailed documentation of system configurations, troubleshooting steps, and standard operating procedures. User Support & Training: Provide advanced technical support to users, assist in system training, and improve overall IT efficiency. Security & Compliance: Ensure systems adhere to security policies, regulatory compliance, and best practices. DevOps & Cloud Support (Optional): Basic understanding of CI/CD pipelines, containerization, and cloud environments (AWS, Azure, GCP) is an added advantage. Requirements: 8+ years of experience as a System Administrator or in a similar role. Strong proficiency in Windows and Linux system administration. Hands-on experience in firewall management and network security best practices. Expertise in hardware troubleshooting, software installation, and system updates. Familiarity with asset management, tracking, and compliance standards. Strong problem-solving skills with the ability to diagnose and resolve complex technical issues independently. Excellent written and verbal communication skills with the ability to document and explain technical processes clearly. Basic exposure to DevOps practices (CI/CD pipelines, cloud environments) is a plus. Experience with cloud platforms (AWS, Azure, GCP), including planning and executing cloud migrations, is desirable

Role Purpose: The purpose of this role is to design the organization s computer and network security infrastructure, ensuring the protection of systems and sensitive information from cyber threats. Key Responsibilities: 1. Cyber Security Strategy and Architecture: Design and develop enterprise-level cybersecurity strategies and architectures. Evaluate business strategies, conduct security vulnerability assessments, and analyze risks. Identify risks associated with business processes, operations, information security programs, and technology projects. 2. Threat Identification and Mitigation: Identify and communicate current and emerging security threats. Design and implement security architecture elements to mitigate emerging threats. Identify security gaps in existing and proposed architectures and recommend enhancements. 3. Security Design and Compliance: Conduct product fit analysis for end-to-end security, ensuring coverage across architecture aspects like Layered Security, Zoning, Integration, API, Endpoint Security, Data Security, and Compliance. Demonstrate expertise in security assessments against frameworks such as NIST, SANS, and CIS. Provide support during the deployment, configuration, integration, and administration of security technologies. Apply ITIL processes such as incident management, configuration management, change management, and problem management. 4. Disaster Recovery and Solution Provision: Assist in disaster recovery during security breaches, attacks, or unauthorized activities. Provide solutions for RFPs received from clients and ensure design assurance. Develop strategies to manage cyber risk security solutions, aligning with business objectives. 5. Technical Leadership and Solution Design: Lead the design, development, and implementation of custom solutions using modern technology. Analyze current solutions, identify improvements, and propose target state solutions with trade-offs. Articulate architectural targets, recommendations, and reusable patterns. Evaluate and recommend solutions for integration with the technology ecosystem. 6. Industry Trends and IT Needs: Stay informed on industry trends and emerging technologies to support current and future IT needs. 7. Stakeholder Coordination and Audit Assistance: Liaise with stakeholders on cybersecurity issues, providing timely support and future recommendations. Assist in maintaining an information security risk register and support internal and external audits. Ensure the implementation of security best practices to meet business, customer, and regulatory requirements. 8. Training and Awareness: Assist in creating and delivering cybersecurity awareness training for team members and clients. Provide training on issues like spam, malicious emails, and other security concerns. Stakeholder Interaction: Internal Stakeholders: Program Manager/Director: Regular reporting and updates. Infrastructure (CIS team): For infrastructure support. External Stakeholders: Customer: Coordinate for security breaches and resolutions. Competencies: Functional Competencies/Skills Leveraging Technology: Knowledge of current and upcoming security technologies (e.g., Firewalls, IPS, DDoS, SIEM, WAF, Endpoint security), and understanding of compliance regulatory requirements such as PCI DSS, HIPAA, etc. (Expert level). Systems Thinking: Understanding of the interrelatedness and interdependencies within systems, and performing problem-solving in complex environments (Expert level). Leveraging Technology: In-depth mastery of ecosystem technology, commanding expert authority and respect (Master level). Technical Knowledge: Certifications like Certified Information Systems Security Professional (CISSP), Cloud Architect Certification from AWS and Azure, ToGAF, or SABSA certification (Master level). Behavioral Competencies: Effective Communication: Clear communication in both technical and non-technical contexts. Managing Complexity: Ability to handle complex problems and solutions effectively. Client Centricity: Focus on delivering value to clients, understanding their needs. Technology Acumen: Strong understanding of evolving technology trends. Innovation: Continuously seeking new and innovative solutions to security challenges. Problem Solving Approach: Proactive approach to identifying and resolving issues. Collaborative Working: Ability to work with various teams to achieve goals. Execution Excellence: Commitment to high standards in execution and delivery. Performance Metrics: 1. Customer Centricity: Timely resolution of security breaches for end-users and stakeholders. Client satisfaction, educating clients, and suggesting the right controls to improve security. 2. Support Sales Team: Percentage of proposals with a Quality Index greater than 7. Timely support for proposals and identifying opportunities for new business or lead generation. Number of proposals led to drive business outcomes.

Responsibilities: Comprehensive understanding of the Software Development Life Cycle (SDLC) and its processes. Design, implement and refine SDLC process to ensure they meet organizational and project requirements. Work with development team, project managers, quality assurance, and other stakeholders to ensure smooth integration and adherence to SDLC processes. Identify the Identify potential risks and bottlenecks in the SDLC and develop strategies to mitigate them. Ensure that processes address risk management effectively. Conduct regular audits and submit reports to ensure compliance with established standards and practices. Develop and maintain comprehensive documentation of SDLC processes, standards, and guidelines. Ensure that all team members are informed of process changes and updates. Utilize Office for creating, managing, and presenting documentation. Manage version control and code repositories using GIT. Ensure adherence to ISO standards, including ISO 9001 and ISO 27001. Requirements: Strong knowledge of SDLC methodologies and best practices. Proficiency with SDLC management tools and software. Internal Auditor certification is desirable. Strong analytical and problem-solving skills with attention to detail. Scrum Master certification will be an added advantage. Proficient in MS Office, JIRA, and GIT. Familiarity with ISO 9001 and ISO 27001 standards. Excellent interpersonal and communication skills

Senior Finance Exec Kochi (a.k.a. Cochin) Experience: 0 3 years Team: BPO / Finance Location: Kochi, India Type: Full-time We re looking for a finance-savvy team player who knows their GST from their TDS, can handle audits without breaking a sweat, and is ready to grow with us. If spreadsheets don t scare you and you low-key enjoy digging into ledgers, this one s for you. Your Day-to-Day Team up to make sure we re on point with all statutory stuff (GST, Income Tax, etc.) across our group companies Double-check monthly reports before they go out Help manage audits and secretarial compliance like a pro Do internal audits and ledger reviews so our books are always clean Keep up with all the finance rules & regs they change fast, and so do we What You Bring Solid grip on GST & Income Tax basics Know your way around the Companies Act Problem-solving = your jam You ve done (or can learn fast) monthly filings and audit prep Bonus points if you ve worked with construction or tech companies Communication game: strong We don t just talk diversity we live it Chill but focused team vibe Your growth = our growth Sound like your kind of thing? Apply now and let s talk.

Business Associate (Freshers Welcome!) Kochi, India | Dept: BPO | Dec 2024 Batch Just graduated? Looking for your first big break? We got you. We re on the hunt for curious minds ready to learn, grow, and get things DONE. No past experience? No problem. If you ve got the attitude, we ll help you build the skills. What you ll be doing Double-checking and verifying data like a detail-obsessed detective Learning new tools, tricks, and tasks on the go Solving problems and thinking on your feet Taking ownership and stepping up when it counts Strong communication (yes, that means emails AND talking to humans) Comfortable using a computer you don t need to be a coder, just not scared of tech Eagerness to learn + a mindset that says I got this We don t care where you come from we care where you re going Diverse, inclusive, and actually fun to work with Real growth, real support, real impact

Role Purpose: The purpose of this role is to bridge the gap between business and technology, providing solutions that meet client needs by leveraging both technical and functional expertise. Key Responsibilities: 1. Bridging Technology and Business: Serve as a techno-functional expert, acting as the liaison between project and support teams. Ensure seamless communication and collaboration to deliver effective solutions. 2. New Business Implementation: Drive the end-to-end process for new business implementation projects, from requirement management to integration, configuration, and production deployment. Assess the feasibility of new change requirements and provide clients with optimal solutions and clear timelines. 3. Solution Support: Provide support for all new business implementations by building systems from the ground up. Offer techno-functional guidance throughout the architectural design, coding, testing, and implementation phases. 4. ERP System Implementation: Understand both functional and technical designs to ensure the successful deployment of ERP solutions. Customize, extend, modify, and integrate existing products using coding, testing, and production techniques. Implement business processes and translate them into ERP solutions. 5. Product Support and Maintenance: Provide ongoing product support and maintenance for ERP solutions, addressing technical problems and client queries. Develop and deploy automation tools to optimize processes and enhance efficiency. 6. Stakeholder Management and Collaboration: Act as the key point of contact between internal teams (lead consultants, project managers) and external clients. Provide advice, solutions, and updates to both clients and internal teams. 7. Skill Upgradation: Continuously upgrade skills by attending training sessions, seminars, and obtaining internal certifications. Contribute to knowledge sharing by writing papers, articles, and case studies for internal platforms. Skills and Competencies: Functional Competencies: Systems Thinking: Understanding of interdependencies and the ability to solve problems in complex environments (Competent). Leveraging Technology: Expertise in leveraging technology domains to provide optimal solutions (Master). ERP Knowledge: Deep understanding of functional and technical aspects of ERP systems, and the ability to tailor them to business needs (Master). Behavioral Competencies: Formulation & Prioritization: Ability to prioritize tasks and manage multiple complex solutions effectively. Innovation: A forward-thinking approach to creating efficient solutions. Managing Complexity: Adept at solving complex problems in technology and business processes. Client Centricity: Focused on meeting client needs and providing exceptional service. Execution Excellence: Strong ability to deliver high-quality results. Passion for Results: Strong drive to meet objectives and exceed client expectations. Performance Measures: 1. Contribution to Customer Projects: Quality of work, adherence to SLAs, ETA, number of tickets resolved, problem-solving efficiency, and customer satisfaction (CSAT). 2. Automation: Process optimization, reduction in process steps, and minimization of tickets raised by introducing automation solutions. 3. Skill Upgradation: The number of training sessions and certifications completed, as well as the number of papers or articles written per quarter.

Business Associate ATM Camera Surveillance (Freshers Welcome!) Kochi, India | Dept: BPO | Domain: Security Ops / Surveillance This isn t your average desk job. You ll be the eyes behind the scenes keeping ATMs secure, chatting with US-based clients, and making sure everything s running smoothly. Night owls and fast learners, this one s calling your name. Your mission (should you choose to accept it) Monitor ATM camera feeds keep an eye out, stay sharp Communicate with US banks to answer queries + offer support Work in rotational shifts (yes, including nights don t worry, we pay extra) What you need to bring Top-tier English you ll be speaking with international clients Comfortable using a computer + solid Excel skills Ready to adapt, learn fast, and roll with changing schedules Full ESI & PF coverage Medical insurance for you + your fam (up to 3 Lacs) Extra night shift allowances Experience working with international clients (a BIG resume boost) At ClaySys, we keep it real real diverse, real inclusive, and real supportive. Apply now and start your career with us.

Personal Assistant Kochi Location: Kochi, India Experience: 0-2 years Department: AppForms Role: Personal Assistant / Admin Wiz What you ll be doing: You ll be the right hand to the manager, making sure their day runs smooth AF. From managing calendars and meetings to handling emails and follow-ups, you keep everything on point with zero drama. Be the go-to contact for both internal teams and clients Organize the manager s calendar, appointments, and meeting agendas Keep track of action items and make sure things actually get done Take sharp meeting minutes and send out professional communications Prep reports, presentations, and briefs that impress Maintain filing systems and databases with eagle-eye attention Support project tracking to keep the product team on schedule What you bring to the table: Experience as a personal assistant, executive secretary, or office manager (even if just a little!) Mad organizational skills and the ability to juggle multiple tasks like a pro Critical thinker vibes you don t just follow, you find solutions Postgrad degree (because you love that brain workout) Stellar communication skills both written and spoken Customer service mindset you get people and keep it professional We celebrate diversity & inclusion everyone s welcome here We value work ethics and respect privacy your trust matters Growth opportunities with a supportive team Hit Apply now and let s make it happen.

Job Title: Business Excellence Executive Location: Kochi, India Experience: 5 10 Years Industry: In Vitro Diagnostics (IVD) / Healthcare / Medical Devices Employment Type: Full-Time Job Summary We are seeking an experienced Business Excellence Executive to lead strategic process improvements, optimize operational efficiency, and drive continuous improvement initiatives across departments. This role demands a strong command of Lean, Six Sigma, and Kaizen methodologies, along with deep familiarity with IVD industry standards and regulatory compliance. You will work closely with leadership teams to implement data-driven strategies and foster a high-performance culture. Key Responsibilities 1. Process Improvement & Operational Efficiency Identify and address inefficiencies in business operations using Lean, Six Sigma, and Kaizen tools. Standardize and streamline processes across departments including Sales, Marketing, Supply Chain, R&D, and Manufacturing. Define and monitor key performance indicators (KPIs) to track business and operational performance. 2. Business Strategy & Performance Management Collaborate with senior leadership to design and execute business transformation and strategic growth initiatives. Analyze internal data, market trends, and competitive intelligence to support business planning and decision-making. Lead cost optimization and efficiency improvement programs across functions. 3. Quality Assurance & Regulatory Compliance Ensure organizational adherence to IVD regulatory standards such as ISO 13485, FDA, CE-IVD, and MDR. Support internal and external audit readiness and maintain documentation in line with compliance requirements. Implement and improve Quality Management Systems (QMS) and regulatory frameworks. 4. Digital Transformation & Innovation Champion digital transformation initiatives including AI-driven analytics, automation, and CRM/ERP system enhancements. Work closely with IT teams to integrate and upgrade digital tools for end-to-end process optimization. 5. Training, Development & Change Management Develop and lead training sessions on business excellence tools and best practices. Guide change management initiatives to ensure smooth adoption of new technologies and strategies. Promote a culture of continuous improvement, innovation, and employee engagement. Key Competencies Strategic thinking and execution Advanced problem-solving and analytical skills Proficiency in tools such as Power BI, CRM, and ERP systems Strong leadership and change management abilities Cross-functional team collaboration and stakeholder alignment Data-driven decision-making and performance tracking Qualifications Bachelor s or Master s degree in Business Administration, Engineering, Life Sciences, or a related field. 5 10 years of experience in business excellence, operational excellence, or process improvement, preferably within the IVD, medical devices, or healthcare industry. Certified in Lean Six Sigma (Green Belt or Black Belt preferred) is an advantage. Be part of a forward-thinking organization in the IVD sector driving innovation and transformation. Lead high-impact projects across multiple functions and regions. Work in a collaborative environment focused on excellence, integrity, and growth. Apply now and contribute to shaping the future of diagnostic innovation. Qualification : Bachelors or Masters degree in Business Administration, Engineering, Life Sciences, or a related field.

UI Engineer Front-End Development Specialist Location: Cochin Experience Required: 3 to 10 years Job Purpose We are seeking a talented UI Engineer to craft seamless, scalable, and visually engaging web interfaces. This role involves translating UI/UX designs into responsive front-end code, optimizing performance, and ensuring accessibility compliance in line with WCAG guidelines. You will work closely with Back-end Developers, Visual Designers, and UX professionals to deliver high-quality web experiences across platforms. Role Overview The ideal candidate is a creative and detail-oriented developer who understands both the aesthetic and technical aspects of user interface engineering. Your primary responsibility will be implementing design into functional code using modern web technologies, while ensuring speed, accessibility, and reusability. You ll help define how applications not only look, but also perform in real-world environments. Key Responsibilities Component-Based UI Development: Create modular and scalable UI components aligned with modern development standards. Reusable Code Libraries: Build and maintain reusable code for future use and faster implementation. Cross-Browser Compatibility: Ensure consistent behavior and appearance across all major browsers. Accessibility Focus: Implement and adhere to WCAG standards for inclusive design and accessibility. Performance Optimization: Develop features that enhance the user experience while optimizing speed and scalability. Technical Skills Strong knowledge of HTML5, CSS3, and modern JavaScript frameworks. Experience with CSS preprocessors like SASS or LESS. Proficient in using version control systems such as Git and Bitbucket. Familiarity with testing/debugging tools such as BrowserStack and SonarQube. Additional Requirements Stay current with evolving UI engineering trends, technologies, and design strategies. Strong analytical and problem-solving skills with a focus on performance and code quality. Collaborative team player with the ability to create intuitive, high-performing interfaces.

Digital Marketing Intern Location: Cochin, India Duration: 3-month Internship Job Summary: We invite aspiring individuals to join our team as Digital Marketing Interns for a comprehensive 3-month internship program. This is a fantastic opportunity to gain hands-on experience in the dynamic field of digital marketing. As an intern, you will collaborate with seasoned professionals on various projects, exposing you to social media campaigns, email marketing, search engine optimization (SEO), web development, and more. We are looking for current bachelor s degree students with a fundamental grasp of digital marketing principles, graphic design skills, and a passion for the industry. Duties & Responsibilities: As a Digital Marketing Intern, your responsibilities will include but are not limited to: Assisting with Social Media Campaigns: Helping to design, schedule, and analyze social media posts across various platforms. Supporting Email Marketing Initiatives: Contributing to the creation and execution of email campaigns. Contributing to SEO Efforts: Assisting with on-page and off-page SEO strategies, tracking keyword rankings, and making recommendations for improvements. Assisting with Web Development Projects: Helping to support ongoing website projects, ensuring content is optimized and up-to-date. Content Creation: Producing and proofreading website content, blog posts, and marketing materials. Data Collection & Reporting: Collecting data from marketing campaigns and generating reports to analyze their effectiveness. Database Management: Updating and managing the company s CRM and customer database. Designing Sales Materials: Assisting in the design and production of sales presentations, brochures, and other materials. Administrative Support: Completing other administrative tasks as required by the team. Skills and Qualifications: Education: Bachelor's degree in Marketing, Business, or a related field (a degree in Digital Marketing is a plus). Technical Skills: Experience using Adobe Photoshop and other content creation tools. Proficiency with word processing, spreadsheet, and presentation software (e.g., Microsoft Office). Familiarity with CRM tools, online analytics, and Google AdWords. Core Competencies: Strong computer and technical skills. Excellent verbal and written communication skills. Solid understanding of various marketing techniques and digital marketing principles. A strong desire to learn and a professional drive to grow in the digital marketing space. Passion for the digital marketing industry and its best practices. Compensation and Career Opportunities: While this internship offers invaluable learning experiences, please note that it is an unpaid position. However, we offer an exciting opportunity to develop your skills in a professional environment. At the successful completion of the internship, outstanding interns may be considered for permanent positions within the company, with compensation aligned with company policies and reflective of their exceptional performance. We believe that for the right resources, salary is not a constraint. Terms & Conditions: Training Evaluation: In the event that a candidate's performance is deemed unsatisfactory during the internship period, their training will be discontinued. Qualification : Bachelor's degree in Marketing, Business, or a related field (a degree in Digital Marketing is a plus).