IT Support Administrator Jobs in Mumbai

Sr. Infrastructure Operations & Services Location: Mumbai Skill Category: IT / Technology Work Type: Full-Time Company Overview Nomura is a global financial services group spanning ~30 countries and regions. By connecting markets East & West, Nomura serves individuals, institutions, corporates, and governments through Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, Nomura has a long-standing tradition of disciplined entrepreneurship and thought leadership. Nomura Services India (Powai) supports global operations with world-class capabilities in trading support, research, IT, financial control, operations, risk management, and legal support. Powai serves as a critical platform for Nomura s growth and global expansion strategy. Role Overview The Sr. Infrastructure Operations & Services role offers an opportunity to join a global, diverse engineering team in a hands-on capacity. You will be responsible for supporting and optimizing Nomura s cloud infrastructure while collaborating with cross-functional teams to ensure reliability, scalability, and operational excellence. Key Responsibilities Cloud Operations & Support Provide follow-the-sun support for the Global Cloud Operations team, including on-call rotation and weekend coverage as required. Lead incident response and problem resolution with urgency, ensuring minimal business disruption. Manage cloud environments across AWS platforms, ensuring stability, performance, and security. Infrastructure & Automation Deliver Public Cloud projects through design and implementation, collaborating with Cloud Engineering teams. Develop and maintain robust Infrastructure as Code (IaC) artifacts using tools such as Terraform, AWS CloudFormation, and Ansible. Optimize cloud systems to improve reliability, scalability, and deployment velocity. Kubernetes & Container Management Troubleshoot and resolve issues related to Kubernetes infrastructure, networking, and container orchestration. Collaborate with software engineering teams to optimize application deployment and performance on Kubernetes environments. Documentation & Compliance Document processes, procedures, and configurations to facilitate knowledge sharing. Ensure adherence to compliance and regulatory requirements. Required Skills & Experience Hands-on experience: 5 8 years in AWS platform management. Automation & IaC: Proficiency with Terraform, AWS CloudFormation, Ansible. Kubernetes & Containers: Working knowledge of Rancher/RKE2 and AWS EKS; containerization with Docker/Podman. Monitoring & Logging: Experience with Prometheus, Grafana (preferred), ELK stack. Operating Systems: Strong Linux/Unix/Windows skills. Excellent problem-solving, communication, and collaboration skills. Ability to thrive in fast-paced, high-pressure environments. Preferred Skills AWS certifications (e.g., Solutions Architect, SysOps Administrator). Kubernetes certifications (e.g., CKA, CKAD). Experience with CI/CD pipelines and hybrid/multi-cloud strategies. Programming skills in Python for cloud API automation. Strong interest in emerging cloud and infrastructure technologies. Why Join Nomura This role provides a unique opportunity to drive cloud infrastructure strategy, implement automation, and support global operations in a highly dynamic and collaborative environment. You will work at the forefront of emerging technologies while contributing to Nomura s global technology footprint.

Principal Infrastructure Operations & Services Location: Mumbai Skill Category: IT / Technology Work Type: Full-Time Company Overview Nomura is a global financial services group with an integrated network across ~30 countries. By connecting markets East & West, Nomura serves individuals, institutions, corporates, and governments through Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship and considered thought leadership. Nomura Services India (Powai) supports global operations with world-class capabilities in trading support, research, IT, financial control, operations, risk management, and legal support. The Powai operation plays a critical role in facilitating Nomura s global business growth. Role Overview The Principal Infrastructure Operations & Services role focuses on Identity and Access Management (IAM), particularly Multi-Factor Authentication (MFA) systems. You will drive MFA implementation and migration projects, serve as a subject matter expert (SME), and ensure security and regulatory compliance across the organization. Key Responsibilities MFA Implementation & Migration Lead the migration from Cisco DUO and RSA SecurID to Microsoft Authenticator. Ensure minimal service disruption and optimal user experience during migrations. Technical Expertise & Support Act as SME for MFA technologies, including Cisco DUO, RSA SecurID, and Microsoft Authenticator. Provide technical guidance, integration support, and troubleshooting expertise. Design & Architecture Collaborate with architecture teams to design robust MFA solutions aligned with security requirements and industry regulations. Ensure solutions are scalable, secure, and compliant. Policy Development Develop and enforce MFA policies and procedures following organizational security frameworks and best practices. User Training & Support Conduct training and provide ongoing support for internal teams and end-users on MFA tools and processes. Monitoring & Reporting Implement monitoring solutions to track MFA usage and performance. Generate reports for management highlighting effectiveness and improvement opportunities. Risk Assessment Conduct risk assessments related to identity and access management. Identify vulnerabilities and propose remediation strategies to mitigate risk. Qualifications & Requirements Bachelor s degree in Computer Science, IT, or related field; Master s preferred. Minimum of 10 years of experience in Identity and Access Management, focusing on MFA solutions. Proven experience in financial institutions with strong understanding of regulatory and security requirements. Hands-on expertise with Cisco DUO, RSA SecurID, and Microsoft Authenticator, including migration projects. Strong knowledge of identity protocols (SAML, OAuth, OpenID Connect) and enterprise security frameworks. Excellent analytical, problem-solving, and communication skills. Relevant certifications such as CISSP, CISM, or CISA are highly desirable. Why Join Nomura This role offers an opportunity to lead critical IAM and MFA initiatives in a global financial institution, ensuring robust security, compliance, and seamless user experience. You will work at the forefront of identity security technologies while influencing enterprise-wide security strategy. Qualification : Bachelors degree in Computer Science, IT, or related field; Masters preferred

Job Title: Junior Data Center Engineer Location: Mumbai Experience: 1-5 Years Job Summary: We are looking for two enthusiastic and technically adept Junior Data Center Engineers to support the day-to-day operations at our Mumbai data center. Under the guidance of a Senior System Administrator, the ideal candidates will assist in hardware installations, monitoring, troubleshooting, and maintaining both physical and virtual infrastructure. Key Responsibilities: Hardware Installation & Maintenance: Assist in the installation and maintenance of servers, network devices, and racks. Environment Monitoring: Monitor key data center environmental factors such as temperature, humidity, and power to ensure optimal conditions. Troubleshooting: Perform basic troubleshooting of hardware and network issues, escalating more complex problems as needed. Remote Hands Support: Provide support for remote hands requests and coordinate with internal teams for resolutions. Inventory Management: Maintain accurate inventory of IT assets and ensure proper documentation for all equipment. Patching & Cabling: Assist in the patching, cabling, and labeling of equipment for organization and efficiency. Incident Handling: Follow SOPs for incident handling, escalation, and reporting to ensure smooth operations. Security & Compliance: Ensure compliance with physical security and access protocols for the data center. Scheduled Maintenance & Upgrades: Participate in scheduled maintenance and upgrades of data center infrastructure. Technical Skills: Operating Systems: Basic understanding of Windows and Linux operating systems. Networking: Familiarity with networking concepts such as IP, DNS, DHCP. Virtualization: Exposure to virtualization platforms like VMware and Nutanix (preferred). Data Center Operations: Knowledge of data center hardware components and operations. Monitoring & Ticketing Tools: Experience working with monitoring tools and ticketing systems. Hardware Handling: Comfort with hardware handling, cabling, and labeling. Soft Skills: Communication: Good communication and interpersonal skills to effectively collaborate with internal teams and vendors. Willingness to Learn: Eagerness to learn and adapt to new technologies in the data center environment. Attention to Detail: Strong attention to detail with a focus on documentation and operational accuracy. Adaptability: Ability to work in shifts and handle pressure in a fast-paced environment. Team Player: Proactive and collaborative attitude to contribute effectively to team success. Preferred Qualifications: Education: Diploma or Bachelor s degree in Computer Science, IT, or a related field. Certifications: Certifications such as CCNA, CompTIA A+, or equivalent (preferred but not required). Dynamic Environment: Be part of a fast-paced and innovative data center team, supporting critical infrastructure operations. Learning Opportunities: Gain hands-on experience in both physical and virtual environments with exposure to cutting-edge technologies. Growth Potential: Opportunity to expand your skill set and grow within a rapidly evolving field. Qualification : Diploma or Bachelors degree in Computer Science, IT, or a related field

IT Support Engineer / System Administrator Location: Mumbai Reporting To: Lead IT Infrastructure About the Role We re looking for a proactive and technically sound IT Support Engineer / System Administrator to join our growing IT team. In this role, you'll manage day-to-day IT operations, support internal users, and maintain the stability, performance, and security of our IT infrastructure across systems and networks. You ll be responsible for ensuring seamless technology operations across platforms Windows, macOS, network devices, cloud tools, and security systems. Key Responsibilities System & Device Management Install, configure, and maintain desktops, laptops, servers, and peripherals across Windows and macOS environments. Deploy and manage software, drivers, and operating system updates across all user systems. Maintain IT asset inventory and track hardware, accessories, and mobile devices using asset management tools or spreadsheets. User & Access Management Manage users, groups, and permissions via Active Directory and Microsoft 365 Admin Console. Support onboarding and offboarding processes in collaboration with HR and Operations ensure timely device provisioning and deactivation. Network & Security Operations Set up and manage firewalls, routers, switches, VPNs, and wireless access points to ensure secure and reliable connectivity. Configure and manage VPN access for remote employees and secure inter-office communication. Implement and monitor endpoint protection, antivirus, and malware defense tools. Perform regular system audits to ensure compliance, performance, and data protection. MDM & Remote Device Management Configure and manage MDM solutions like Microsoft Intune and Jamf to enforce security policies and manage devices remotely. IT Support & Troubleshooting Provide L1/L2 support for user issues related to hardware, software, email, VPN, printers, and connectivity. Use IT ticketing systems for issue tracking, prioritization, and resolution. Offer critical IT support during live events, production peaks, or project deliveries. Documentation & Compliance Create and maintain documentation: system configurations, procedures, issue logs, and troubleshooting guides. Support internal and external IT audits with system logs, reports, and policy documentation. Help define and enforce IT usage, security, and access policies. Skills & Qualifications Bachelor s degree in Computer Science, IT, or a related field. 4+ years of hands-on experience in IT support or system administration roles. Strong knowledge of Windows OS, macOS, and core networking principles. Experience with Active Directory, Microsoft 365, and cloud collaboration tools. Working knowledge of MDM platforms (Microsoft Intune, Jamf) and endpoint security tools. Familiarity with configuring firewalls, VPNs, and enterprise networking equipment. Strong problem-solving skills and a user-first mindset. Ability to work independently, prioritize issues, and support users both on-site and remotely. You ll be part of a dynamic team that values innovation, reliability, and continuous learning. This is a hands-on role with direct impact keeping our people connected, productive, and secure every day. Qualification : Bachelors degree in Computer Science, IT, or a related field

Job Title: Deputy Manager IT Governance Location: Mumbai Experience: 6 10 Years Employment Type: Full-Time Education: Graduate in any discipline Designation: Deputy Manager Position Summary We are looking for a highly skilled and experienced Deputy Manager IT Governance to lead and support IT governance, risk management, and compliance initiatives. The ideal candidate will have a solid foundation in IT audit, risk lifecycle management, compliance frameworks (e.g., PCI-DSS, COBIT, NIST, GDPR), and demonstrated experience in aligning IT strategy with organizational goals. Key Responsibilities Governance, Risk & Compliance (GRC) Oversee risk assessments, remediation, monitoring, and governance activities across IT processes. Implement and manage risk mitigation plans and ensure periodic reviews of entitlement and access. Maintain risk registers and risk heat maps; track closure of identified risks within set timelines. Collaborate with cross-functional teams (IT, Legal, HR, Admin, etc.) to ensure strong internal controls. Conduct and support internal and external IT audits, including those required by CAG and under Companies Act 2013. IT Governance Framework Implementation Assist in deploying IT governance frameworks such as COBIT and ITIL to define roles, accountability, and decision-making across IT. Develop, maintain, and communicate IT policies, ensuring alignment with business objectives and compliance requirements. Contribute to lifecycle management of IT policies and procedures creation, approval, communication, and revision. Strategic Planning & Performance Management Align IT initiatives and investments with business strategy and measurable objectives. Track key IT performance indicators (KPIs) and drive value through IT performance and service delivery. Identify opportunities for continuous improvement in IT governance and operations. Compliance & Regulatory Alignment Ensure compliance with internal policies and external regulations such as GDPR, RBI, SEBI guidelines, and PCI-DSS. Provide support during regulatory audits and ensure timely closure of compliance gaps. Work on financial, HR, corporate governance, and administrative audits to ensure holistic risk coverage. Stakeholder Management & Communication Liaise with business units and senior management to communicate IT governance priorities and risks. Prepare governance meeting materials, track action items, and ensure alignment across business and IT functions. Educate internal stakeholders on risk awareness, compliance best practices, and IT governance principles. Required Experience & Skills Experience: 6+ years of experience in IT, including 3+ years in IT Governance, Risk Management, Compliance, or IT Audit. Preferred exposure to both public sector and private enterprise audits. Technical Knowledge: Deep understanding of frameworks such as COBIT, ITIL, NIST, PCI-DSS, ISO27001, SOX. Familiarity with application security, data privacy, identity & access management, and information security domains. Knowledge of GDPR, IT regulatory compliance, and internal controls. Skills: Strong communication and presentation abilities with the capability to influence stakeholders across all levels. Analytical, structured thinking with experience in MIS reporting, governance documentation, and RCA preparation. Familiarity with security incident response and entitlement management. Ability to manage cross-functional projects and drive change. Desirable Certifications (Preferred but not Mandatory) CISA, CISM, CRISC, CGEIT, ITIL, ISO 27001 Lead Auditor/Implementer, PMP Play a pivotal role in shaping IT governance and compliance frameworks. Contribute to strategic business planning by aligning IT with enterprise risk goals. Gain exposure to regulatory and statutory audit processes, including CAG and Companies Act compliance. Qualification : Graduate in any discipline

Engineer Information Technology (AIOps & Automation Engineer) Location: Mumbai Experience: 1 3 Years Company: Tata Communications Employment Type: Full-Time About Tata Communications Tata Communications is at the forefront of reimagining global connectivity through cutting-edge innovation. Our services power Cloud, IoT, AI, Collaboration, Security, and Network Solutions that redefine the digital experiences of businesses across industries. With a global footprint and a focus on driving intelligent transformation, we are building the New World of Communications. Job Profile: AIOps & Automation Engineer As an AIOps & Automation Engineer, you will play a critical role in transforming IT operations through automation, infrastructure scripting, and deployment of AI/ML-powered solutions. This is an individual contributor position with scope to lead small-scale operational projects and optimize system performance across platforms. Key Responsibilities Design, build, and manage infrastructure automation using Python, PowerShell, Bash, and Ansible. Deploy and maintain AIOps tools and platforms for proactive incident management and operational efficiency. Develop and manage CI/CD pipelines, supporting continuous integration and deployment. Implement and manage monitoring systems, such as Zabbix and other NMS tools. Maintain detailed infrastructure documentation including LLD/HLD. Assist in the design, security, and handover of infrastructure to operations teams. Independently resolve complex IT issues and contribute to operational improvements. Stay current with advancements in AI/ML, automation, and orchestration technologies. Technical Skill Requirements Proficiency in Python, PowerShell, and Bash scripting. Experience with Ansible, AWX, or similar automation tools. Familiarity with Zabbix or other network monitoring systems. Understanding of AI/ML concepts and practical exposure to related tools. Working knowledge of AIOps platforms and deployment practices. Hands-on with Linux, Windows Server, and basic Kubernetes. Experience in designing, documenting, and implementing IT infrastructure. Familiarity with CI/CD tools and pipeline methodologies. Certifications in relevant technologies are an added advantage. Qualifications B.Tech / B.E. or equivalent degree in Computer Science, IT, or a related field. 1 3 years of experience in IT Operations, with exposure to automation and AIOps. Strong analytical and problem-solving skills. Excellent documentation and communication abilities. What You ll Bring Passion for automation and digital transformation in IT infrastructure. Ability to independently manage tasks, take initiative, and troubleshoot complex issues. Flexibility to adapt and contribute in a fast-paced, evolving technical environment. A collaborative mindset with a focus on delivering reliable, scalable solutions. Be part of a future-forward tech ecosystem in one of India s most respected technology organizations. Work on next-generation automation and AIOps platforms shaping global IT operations. Collaborate with industry leaders and expand your skills in a learning-driven environment. Qualification : B.Tech / B.E. or equivalent degree in Computer Science, IT, or a related field

IT Admin Trainee Location: Mumbai Experience: 0 1 year Functional Area: Software Development Eligibility Criteria We are looking for fresh IT graduates from any discipline who demonstrate excellent communication skills, strong academic performance, and solid logical thinking abilities. Key Responsibilities Provide first-level support for hardware issues related to desktops, laptops, printers, and peripherals. Assist with installation, configuration, and troubleshooting of Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint) and other software. Support device setup, software installations, and resolve network connectivity issues. Maintain and update IT asset inventory and documentation. Assist with onboarding and offboarding processes, including device setup and account creation. Escalate unresolved technical issues to senior IT staff or external vendors. Primary Skills Basic understanding of computer hardware and peripheral devices. Familiarity with Microsoft 365 applications and cloud services. Knowledge of Windows OS and basic troubleshooting techniques. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team environment. Enthusiasm to learn new technologies and take initiative. Secondary Skills Performance-driven attitude. Innovative mindset. Strong attention to detail. This is a great opportunity to start your IT career and grow in a fast-paced, technology-driven environment.

Position: Assistant Manager - Shared Services Location: Mumbai Area of Work: Corporate Finance Job Purpose The Assistant Manager - Shared Services will be responsible for ensuring the efficient management of Accounts Payable processes in compliance with applicable regulatory and statutory guidelines. This role will focus on improving operational efficiencies, automating processes, and driving commercial compliance, while also fostering team development and talent management. Key Responsibilities Operational Responsibilities Ensure compliance with Service Level Agreements (SLAs) and maintain high standards in Accounts Payable processes. Adhere to company policies and guidelines to ensure accuracy and consistency in financial operations. Ensure adherence to Indirect and Direct Taxation Laws and Accounting Standards during financial operations. Take a customer-centric, solution-oriented approach to addressing and resolving process challenges. Process Improvement & Automation Lead initiatives aimed at improving commercial compliance across the organization, ensuring efficiency in financial transactions. Identify and implement opportunities to automate processes, streamlining workflow and enhancing overall team and process efficiency. Drive process improvements to reduce operational bottlenecks and ensure smooth execution of financial processes. People Management & Development Upgrade team skills and support the ongoing development of team members to meet current and future business needs. Identify high-potential talent within the team and develop them for roles at the next level of responsibility. Foster a collaborative, high-performance team culture focused on continuous learning and improvement. Qualifications & Experience Essential Education: B.Com / M.Com Experience: Minimum of 5 years in a manufacturing industry or shared services setup for B.Com/M.Com candidates, or 3-5 years for candidates with an MBA / CA Inter / CMA. Desired Education: MBA from a tier II institute, CA Inter, or CMA Qualification : MBA from a tier institute, CA Inter, or CMA

Position: Executive / Senior Executive - Technical Location: Mumbai Work Experience: 3-5 years Education: Bachelor s degree / Diploma in Photography / Cinematography / Videography Job Purpose The Executive/Senior Executive - Technical will be responsible for supporting technical aspects related to photography and videography products, including cameras, lenses, and related gear. The role involves providing product demonstrations, managing influencer relationships, and contributing to content creation for marketing and promotional activities. Additionally, the individual will have basic knowledge of video editing software and will work collaboratively with teams to ensure high-quality video production. Key Responsibilities Core Responsibilities Advanced Technical Knowledge: Demonstrate a deep understanding of cameras, lenses, and other photography/videography gear, providing product demos to customers and preparing detailed product comparisons and presentations (PPTs). Photo/Video Editing: Basic knowledge of photo/video editing and color grading. Video Editing Software Knowledge: Familiarity with editing tools such as Final Cut Pro, Adobe Premiere Pro, and Da Vinci Resolve. High-Quality Production: Apply advanced videography/photography skills to create high-quality videos for marketing, promotional content, and other brand materials. Influencer Management: Build and maintain strong relationships with content creators, ensuring timely and efficient delivery of deliverables for collaborations and campaigns. Additional Responsibilities Maintain a customer database and track interactions and technical support queries. Collaborate with internal teams (sales, marketing, etc.) to ensure effective product knowledge dissemination and brand representation. Key Competencies & Skills Excellent Communication Skills: Able to effectively communicate with customers, Nikon creators, and internal teams, offering technical support and resolving issues. Teamwork & Independence: Ability to work both independently and collaboratively within a team environment. Strong Organizational Skills: Excellent time management, prioritization, and problem-solving abilities. Passion for Photography & Technology: A genuine passion for photography, videography, and technology will be a significant advantage. Adaptability: Ability to thrive in a fast-paced, deadline-oriented, and dynamic work environment. Collaboration: Strong ability to work with cross-functional teams, including product, marketing, and customer support. Qualification : Bachelors degree / Diploma in Photography / Cinematography / Videography

Position: Technical Support Specialist (Japanese) Location: Mumbai, India About LRN: LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including some of the world s most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform. About the role: LRN team develops data specifically for a set of key product domains like eLearning, Disclosures, personalization and completions. We deal in AWS technologies like Redshift, S3, Glue, and Lambda. You'll build our data lake and partner with Product and BI teams to build new behavioral events, pipelines, datasets, models, and reporting to support their initiatives. You'll also assist to develop our analytics capabilities in Quicksight and build out our real time reporting capabilities. Your responsibilities will include: Provide support to internal and external customers on all aspects of LRN s proprietary applications (functions include: campaign set up, system generated e-mails, system reporting, user data management, and customization) Using defined systems and processes, keep both internal and external stakeholders updated as to the status of call tickets, requests, projects, issues, and changes. Update necessary tracking and reporting systems to ensure that group statistics can be tracked, managed and measured. Manage expectations of internal and external customers, ensuring capabilities are not exceeded to the detriment of the customer. Escalate issues related to capabilities where appropriate. Serve as an internal advocate for field personnel, as well as external customers. Prioritize requests based on need and impact. Work with internal stakeholders to address priorities. Prepare and present (in written and verbal forms) product information that will assist customers with the capabilities of LRN's systems. Maintain quality levels for all work related to customers requests. Ensure there is an ongoing dialog between LRN and each customer with whom the Partner Assistance Center team member is working. Collaborate with peers to discuss unique solutions and to document them. Perform other duties as assigned. Requirements: Bachelor s Degree 4-6 years of L2/L3 level experience in a customer facing role in an application support environment. Proficient in Japanese language (Written and spoken) - Mandatory Excellent communication skills in English. This position requires above par skills to write and speak in English. Extensive experience in supporting enterprise customers based in US and Europe. Familiarity with HTML and CSS. Familiarity with Learning Management Systems Expertise in Microsoft Office Suite especially in Excel. Should be able to understand and handle CSV files. Ability to review a Partner request, and apply the necessary analytical skills to ensure successful delivery of the end product. This role will involve direct Partner contact; an ability to work with others who are potentially very frustrated, in a professional manner is mandatory. An inherent ability to multitask and manage customer expectations to the satisfaction of all involved parties is critical to the success of the incumbent. Ability to consistently spot and report issues before they reach a point of becoming critical. A desire to constantly examine issues, looking for the opportunity to improve processes and/or technology. Must have an inherent attention to detail Benefits: LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualification : Bachelors Degree

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IT Engineer | IT Support | Network Troubleshooting | Desktop Support | Noida Location: Noida, Uttar Pradesh, India Position: IT Engineer Shift Timing: Flexible / 24x7 Qualification: B.Tech Job Description: We are looking for a highly motivated IT Engineer to join our team in Noida. In this role, you will be responsible for providing technical support for desktops, data, and server management. You will be tasked with installing and maintaining hardware and software, troubleshooting networking issues, and supporting the application build deployment on both client and cloud infrastructure. This role requires a proactive approach to network troubleshooting, IT helpdesk support, and ensuring smooth day-to-day operations. Key Responsibilities: Hardware & Software Management: Install, configure, and maintain hardware components and computer peripherals. Ensure regular updates and upgrades to operating systems and software. Networking & Connectivity Support: Troubleshoot and resolve networking issues, ensuring seamless connections and network stability for all users. Technical Support: Provide daily desktop support, assisting with technical issues related to data and server management. Offer IT support for end-users, including troubleshooting and resolving issues remotely. System Changes & Documentation: Perform system changes in compliance with organizational policies. Maintain comprehensive technical documentation for future reference and cross-functional collaboration. Application Deployment: Support the application build deployment process on client infrastructure and cloud infrastructure, ensuring smooth operation. Database & IIS Knowledge: Utilize basic knowledge of databases and IIS for troubleshooting and support tasks. 24x7 Support: Be comfortable working in a 24x7 shift environment and provide support during night shifts or weekends as required. Required Skills and Experience: B.Tech in Computer Science or a related field. Experience in providing IT support and managing helpdesk services. Hands-on experience with desktop support, including installation, troubleshooting, and maintenance of hardware and software. Strong understanding of networking, network troubleshooting, and connection issue resolution. Basic knowledge of databases and IIS (Internet Information Services). Excellent communication and problem-solving skills to support end-users effectively. Willingness to work in 24x7 shift schedules and potential relocation to Noida. Preferred Skills: Knowledge of cloud infrastructure and deployment processes. Experience with server management and data management systems. Familiarity with IT ticketing and documentation systems for efficient issue tracking. Qualification : B.Tech in Computer Science or a related field.

Job Description: IT Support Specialist (Oracle & Ecosys) Experience: 2-3 Years Education: Bachelor's degree in Computer Science, Engineering, or a related technical field (preferred) Job Description: We are looking for an IT Support Specialist to join our team, responsible for supporting and maintaining Oracle databases and the Ecosys web-based application. This role requires a strong understanding of Oracle database concepts and the ability to perform technical troubleshooting, manage users and roles, and ensure smooth operation of integrated systems. In this role, you will be responsible for performing various database administration tasks, ensuring high availability and performance of the system, and providing technical support for Ecosys integration. You will work closely with both internal and external technical teams, including Ecosys Hexagon and USA counterparts. Key Responsibilities: SQL Queries & Database Administration: Perform SQL queries on the database for data retrieval, updates, and troubleshooting. Create and maintain users and roles in Oracle and Ecosys web-based applications, assigning appropriate privileges as necessary. Perform database tuning and performance monitoring to ensure efficient database operations. Handle alerts monitoring and troubleshoot any database-related issues as they arise. Technical Troubleshooting & Integration Support: Provide technical support for integration-related issues between Oracle databases and the Ecosys web application. Troubleshoot and resolve any technical issues related to Oracle database performance and Ecosys system integration. Perform general troubleshooting for integration problems, escalating as necessary for advanced support. System Configuration & Management: Install, configure, and upgrade Oracle server software and related products. Handle application and service start/stop processes for the Oracle and Ecosys applications. Complete project setup and project adjustments within Ecosys. Collaboration & Communication: Interface with Ecosys Hexagon & USA counterparts for technical support, ensuring effective communication and resolution of issues. Collaborate with peers, co-workers, and managers to troubleshoot issues, share knowledge, and optimize systems. General IT Support Duties: Maintain effective working relationships with peers, co-workers, and managers. Perform a wide variety of duties and responsibilities with accuracy and speed under time-sensitive deadlines. Qualifications: Experience: 2-3 years of IT support experience, with a focus on Oracle database administration and integration troubleshooting. Hands-on experience with Oracle database management and performing basic troubleshooting and tuning. Experience with Ecosys web-based applications is a plus. Technical Skills: Strong knowledge of SQL and experience writing SQL queries for data retrieval and updates. Good understanding of Oracle core database concepts and the ability to perform basic database management and troubleshooting. Familiarity with Ecosys web-based applications, including user role management, system configuration, and troubleshooting integration issues. Communication & Interpersonal Skills: Excellent interpersonal, communication, and organizational skills. Ability to work collaboratively in a team environment and maintain effective relationships with peers, co-workers, and external technical teams. Strong ability to work under pressure, handling time-sensitive issues and meeting deadlines. Education: Bachelor's degree in Computer Science, Engineering, or a related technical field preferred. What We Offer: Competitive salary and benefits. Opportunity to work in a collaborative, fast-paced environment. Exposure to cutting-edge technologies and systems. Supportive team culture with opportunities for career growth and professional development. Qualification : Bachelor's degree in Computer Science, Engineering, or a related technical field (preferred)

Job Title: IT Officer / IT Executive About Us: At BSM, we are a global team of over 20,000 seafarers and 2,000 shore-based professionals, working across 30+ locations and managing a fleet of 650 vessels. Together, we are committed to responsible operations, ensuring the safety of our people, our fleet, and the environment. As a family-owned, multinational business, we take pride in our culture of togetherness, learning, and innovation. With a workforce representing over 80 nationalities, our diversity is our greatest strength driving innovation and setting new industry standards. Join BSM and become part of a forward-thinking organization that is shaping the future of global shipping and enabling seamless international trade. Job Objective: As an IT Officer, you will support the IT Manager in managing day-to-day IT operations within the SMC (Ship Management Centre). You will play a key role in maintaining the IT infrastructure, ensuring seamless connectivity, supporting infrastructure projects, and assisting in IT procurement and user support. Your contributions will help ensure that BSM s IT systems act as effective enablers for business success. Key Responsibilities: Ensure continuous 24x7 connectivity to BSM applications and vendor systems, minimizing downtime for the SMC office. Plan and conduct regular maintenance of IT systems, coordinating planned downtimes to minimize disruption to operations. Assist the IT Manager in liaising with vendors and procuring IT equipment as per organizational requirements and policies. Provide day-to-day IT support to users, resolving technical issues and ensuring uninterrupted workflow. Support the IT Manager in budget management for local IT needs when required. Lead or contribute to standalone IT projects, ensuring alignment with BSM standards and policies, under the guidance of the IT Manager and TDC management. Qualifications & Experience: Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent work experience). A Master s degree in Computer Science is advantageous. Industry certifications such as Microsoft, Cisco, or equivalent are a plus. Technical Skills: Experience managing SAN storage infrastructure in virtual environments. Hands-on experience with VMware vSphere. Strong understanding of Microsoft Active Directory and Windows Server 2008/2012 environments. Experience with Microsoft System Center and SQL Server 2008/2012 clustering. Familiarity with Microsoft Exchange 2010, including online archiving. Strong networking skills, particularly in virtual infrastructure and WAN connectivity. Experience with High Availability (HA), Disaster Recovery (DR), and Business Continuity Planning (BCP). Strong security mindset with a good grasp of the OSI Reference Model. Solid understanding of Microsoft Cloud / Office 365. What We Offer: Clear career development pathways with ample opportunities for professional growth. Technical and soft skills training programs to enhance your expertise. Comprehensive health insurance for you and your family. Annual performance-based bonus. Be part of a diverse and inclusive workforce, representing over 80 nationalities. Flexible work opportunities to support work-life balance. Join the ever-growing Schulte Group family and make your mark in the global shipping industry! Qualification : BA/BS in computer science related field or equivalent experience.

Job Title: Tech Delivery Subject Matter Expert Project Role: Tech Delivery Subject Matter Expert Location: Mumbai Experience: Minimum 7.5 years in SAP for Retail Education: 15 years of full-time education Job Summary: We are looking for an experienced Tech Delivery Subject Matter Expert specializing in SAP for Retail to drive innovation, optimize business processes, and enhance Accenture s marketplace reputation. In this role, you will act as a trusted advisor, working directly with clients to analyze, design, and implement technology best practices that align with business objectives. Key Responsibilities: Serve as an SAP Retail expert, delivering innovative solutions to meet client needs. Collaborate with cross-functional teams to identify business requirements and translate them into SAP Retail functional specifications. Analyze and document business processes, identifying areas for improvement and recommending solutions to optimize operations. Design, configure, test, and deploy SAP Retail solutions to enhance business performance. Provide end-user training and support, ensuring seamless adoption of SAP Retail solutions. Stay updated with the latest trends in SAP Retail and integrate innovative strategies for competitive advantage. Work closely with stakeholders to assess business models and their integration with technology. Skills & Qualifications: Must-Have: Expertise in SAP for Retail. Strong understanding of business processes, systems, and process optimization. Experience in designing and implementing SAP Retail solutions (configuration, testing, and deployment). Excellent communication and stakeholder management skills. Ability to deliver data-driven solutions that optimize business operations. Good-to-Have: Knowledge of SAP MM, SD, and FICO modules. Experience in process mapping and optimization. Additional Information: The candidate must have a minimum of 7.5 years of experience in SAP for Retail. A strong educational background in business, technology, or a related field is preferred. This role is based in Mumbai and requires a proactive approach to driving technology and business transformation. If you are passionate about SAP for Retail and have the expertise to drive innovation in business processes, we invite you to apply and become part of Accenture s high-performing team!

We are seeking an Identity & Access Management Engineer to join our team. This role requires someone with strong development and integration experience in IAM systems. You will play a key role in managing, securing, and streamlining identity and access processes across various systems, ensuring that security protocols align with best practices and organizational goals. Your Team Responsibilities User Authentication & Verification: Verify and authenticate individuals based on their roles, geographical location, time of day, or trusted networks. Event Management: Capture and record user login events for auditing and analysis purposes. Identity Database Management: Oversee the user identity database, ensuring access privileges are appropriately assigned and removed. Access Control: Enable system administrators to effectively manage and monitor user access. Integration: Facilitate seamless IAM integration with various target applications and platforms, ensuring secure data exchange. Your Key Responsibilities IAM Integration: Lead IAM integration efforts with target applications, leveraging your architecture/engineering exposure to align with security architecture. Continuous Improvement: Identify areas for improvement in IAM processes, proposing and implementing new solutions to enhance security and efficiency. Collaboration: Work closely with global teams to ensure IAM solutions are effective and efficient, providing insights and recommendations for continuous improvements. Skills and Experience That Will Help You Excel 1. IAM Technology Expertise: Extensive experience with leading IAM solutions like Auth0, Azure Active Directory (AAD), and Okta. Proficient in developing custom IAM solutions that integrate with existing systems while enhancing security. 2. Modern Identity Concepts: In-depth knowledge of modern identity concepts, including managed identities, and how they apply in scalable environments. Expertise in integrating IAM solutions with various SaaS platforms. 3. Authentication & Authorization Protocols: Proficient in OAuth 2.0, OpenID Connect, SAML, and other authentication and authorization protocols. Skilled in designing secure and user-friendly authentication and authorization flows. 4. IAM Security Assessments: Experience in conducting comprehensive IAM security assessments to identify risks and improve the security posture of IAM systems. Ability to develop and implement effective IAM security strategies. 5. IAM Process Automation: Expertise in automating IAM tasks and workflows using tools to increase efficiency, reduce errors, and ensure compliance with security policies. What We Offer Compensation & Benefits: Transparent compensation schemes, with comprehensive employee benefits tailored to your location, ensuring financial security, health, and well-being. Flexible Working: Access to flexible working arrangements, advanced technology, and collaborative workspaces. Learning & Development: Access to a variety of learning platforms such as Learning@MSCI, LinkedIn Learning Pro, and tailored development opportunities for continuous skill enhancement. Career Growth: Multi-directional career paths offering professional growth, internal mobility, and expanded roles. Inclusive Culture: A strong commitment to diversity, equity, and inclusion, with active employee resource groups to foster a sense of belonging. Global Network: A dynamic and collaborative global team to support your success and help you innovate within the industry. Why MSCI? At MSCI, you'll join a globally recognized organization with a long-standing commitment to innovation, performance, and professional growth. As part of a leading provider of financial research and technology, you'll contribute to an industry-changing company that powers better investment decisions. Join us in creating solutions that transform the investment process globally. Equal Opportunity MSCI is an equal opportunity employer committed to diversifying its workforce and creating an inclusive environment. We ensure equal employment opportunities and are dedicated to providing reasonable accommodations for individuals with disabilities during the recruitment process.

Eligibility Criteria We are looking for fresh graduates who have good communication skills and strong problem solving and analytical skills. Shift Timing: Initial Shift Time: 11-8 pm Later on: 6:00 PM to 3:00 AM IST (Rotational Weekoff's) Roles & Responsibilities Service Desk, Server monitoring, Network monitoring, Troubleshooting server issues & network issues. Ability to work independently, be adaptable to change and varied working hours. Be responsible for queue monitoring and acknowledging tickets. Basic application support knowledge. Individual must be flexible to work for extended hours, if required (open work on 24/7 support, rotational shifts) IT Support, non-voice process. Excellent written and oral communication. Technical Skills Should understand basic IT related technical terms like MS Exchange, Active directory, office 365, memory, server, CPU, network, IP address, active directory, Microsoft exchange, cloud, windows server, DHCP, DNS etc. Prior Experience in infrastructure monitoring will be an added advantage. Preferred Certifications Any Azure (AZ-400, AZ-500, AZ-900, AZ-104) Or Microsoft 365 ( MS-500, MS-900, M365, O365 ), Any Cloud, Windows Server Administration, Education Candidates with 75% and above in 10th, 12th and Degree (Mandatory). BE. / B. Tech with Computer Science or IT BCA /MCA B. Sc. / M. Sc. (IT) Electronics Engineering and Electronics and Telecom Engineering

As a Service Delivery Specialist, you are the face of IBM for our customers. Your clients success depends on your ability to understand their needs and respond to requests for new services. This role is an integral part of both account planning and delivering support strategies, working to proactively monitor problems, change processes, and handle issues to ensure our customers success. Your Role and Responsibilities This group comprises professionals with diverse backgrounds in hardware maintenance, software, network architecture, and security. Our goal is to provide consistent support and execution across our portfolio and simple go-to-market engagement, maximising cross-selling in clients environments. Responsibilities The Engineer should have a AIX installation/Upgradation/Patch Management NIM based installation and administration. Hardware health checkup/Logs Collection System Monitoring/Performance Monitoring/data collection. Start/Stop, reboot OS as and when required. LVM, Filesystem and NFS Management. Storage Attachment and multi-pathing Configuration. User Administration. OS Hardening as per Client/Audit Security policy. Required Technical and Professional Expertise Total IT experience of 5 years and a minimum of 3 years experience on AIX system administration. Engineer should have a complete scope of AIX administration, as given below, rather than ticket based administration experience. Candidates on the L2 Category should have 4 years relevant experience. Candidates should have good verbal and written communication skills. Candidates should be willing to work on 24 7 and on-call support during critical issues. Candidates should have eagerness to learn new technologies and skills. Candidates should be hardworking with strong work ethics and discipline. Develop and maintain documentation about current environment setup, standard operating procedures, and best practices BCP activities and Support. PowerHA Installation/Configuration/Start/Stop/Administration LPAR Creation and Administration. VIO installation and configuration Resource Management and DLPAR operations. Trouble shooting any problem data collection. Raise and track Service Requests with IBM/OEM. Preferred Technical and Professional Expertise 3 Years regular Diploma from a recognized technical institution BCA/BSc IT/BSc Computer Science BE/BTech Graduation You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work Intuitive individual with an ability to manage change and proven time management Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Up-to-date technical knowledge by attending educational workshops, reviewing publications Qualification : BCA/BSc IT/BSc Computer Science

About NTT DATA NTT DATA is a global innovator with over $30 billion in annual revenue, serving 75% of the Fortune Global 100. We are committed to helping clients optimize and transform for long-term success, investing in R&D to lead the way into a sustainable digital future. With a diverse global workforce and a culture that embraces diversity and inclusion, NTT DATA offers a dynamic and rewarding environment for professional growth. Your Day at NTT DATA As a Senior HR Administrator, you will play a pivotal role in supporting all aspects of human resources operations. This includes employee onboarding/offboarding, benefits administration, recruitment, employee records maintenance, and HR policy implementation. Your attention to detail, organizational skills, and understanding of HR regulations will contribute to a compliant and efficient HR department, enhancing the overall employee experience. Key Responsibilities Employee and Manager Support: Provide timely and accurate responses to HR-related inquiries from employees and managers, covering policies, procedures, and programs. Onboarding/Offboarding: Deliver a smooth and effective onboarding experience for new hires and transfers, and ensure the timely processing of offboarding documentation for exiting employees. New Hire Orientation: Conduct engaging and informative new hire orientations, helping new employees integrate into the company culture. Record Maintenance: Maintain organized and confidential employee records, including correspondence and documents, and conduct audits to ensure information is accurate and up-to-date. HRIS Transactions: Process employee life cycle transactions through HRIS applications, ensuring the accuracy of records. Escalation: Escalate issues or inquiries to management and provide clear communication regarding resolutions. Project Participation: Assist with HR programs, procedures, and projects aimed at improving service delivery, streamlining processes, and enhancing efficiency. Collaboration: Work closely with other HR functions, such as Payroll, Benefits, Compensation, Talent Acquisition, HR Business Partners, HRIS, and Employee Engagement, as well as stakeholders in IT and Finance. Confidentiality: Handle sensitive and confidential information with the utmost discretion. Additional Tasks: Perform other HR-related tasks as required. Knowledge, Skills & Abilities HR Operations Understanding: Familiarity with benefits, compensation, payroll, HRIS, and compliance processes. Attention to Detail: Strong organizational skills and a critical, analytical approach to problem-solving. Confidentiality: Ability to manage confidential and sensitive information with professionalism. Communication: Excellent verbal and written communication skills. Interpersonal Skills: Strong relationship-building capabilities with employees and managers at all levels of the organization. Adaptability: Ability to manage multiple tasks and deadlines in a fast-paced environment. Software Proficiency: Proficient in Microsoft Office 365 (O365), including Teams, Word, Excel, PowerPoint, and Outlook. HRIS Experience: Experience with Workday HRIS is preferred. Education & Experience Bachelor s Degree or equivalent education and/or work experience required. 2-3 years of HR and administrative experience. Advanced proficiency with MS Office Suite (Word, Excel, PowerPoint, Project, Outlook). HRIS experience (Workday preferred). Physical Requirements Ability to remain stationary for extended periods of time. Operate computer and other office equipment. Perform tasks during India business hours and work in remote environments with a stable internet connection. Workplace Type Hybrid Working (Remote with potential on-site administrative activities as needed). About NTT DATA NTT DATA is a leading global innovator in business and technology services, part of the NTT Group, headquartered in Tokyo. We are passionate about driving innovation and transformation for our clients and society. Qualification : Bachelors Degree or equivalent education and/or work experience required.

Risk & Control Analyst Location: Mumbai Skill Category: IT / Technology Work Type: Full-Time Department Overview The GCIO function oversees group-wide technology, operations, and data management, supporting Nomura s business strategy and delivering consistent services based on common operating principles. Aligned to key businesses across the group, GCIO operates enterprise-wide functions in risk management, governance, controls, supply chain, and infrastructure. Within GCIO, the Chief Controls Office (CCO) strengthens and protects the organization by enhancing non-financial risk management frameworks. The CCO enables the business to accelerate strategic delivery while improving the ability to dynamically manage risks and demonstrate control effectiveness. The CCO is undergoing a multi-year global transformation, focusing on building the right skills, capabilities, and foundations within its global team. Role Overview We are seeking a Risk & Control Analyst to play a pivotal role in building out the GCIO CCO Governance and Management Information (MI) capability. Reporting to the Controls MI Lead, you will contribute to the design, implementation, and delivery of risk management MI and governance frameworks across the organization. This is a fast-paced, challenging role for a detail-oriented candidate capable of initiative and proactive problem-solving. You will support both strategic MI initiatives and business-as-usual risk reporting for key committees and decision-making forums. Key Responsibilities Support the design, build-out, and management of GCIO CCO Risk Management Governance and MI capability. Deliver and continuously improve business-as-usual MI outputs, including supporting the Group CIO Risk Management Committee and GCIO LT Controls meetings (agenda, process, and MI content). Assist in defining target end-states and transition plans for CCO Governance and MI, and oversee day-to-day execution. Support the design and standardization of the GCIO Control Book, ensuring streamlined and automated production for stakeholder needs. Capture MI requirements, design dashboards, and implement processes to turn designs into actionable outputs. Collaborate with key stakeholders across GCIO and 3LoD to maintain productive working relationships. Contribute to process improvement initiatives to enhance risk management and MI capabilities. Qualifications, Skills & Experience Understanding of control frameworks, risk management governance, and MI in a financial services context. Strong combination of governance, MI, and technical skills (e.g., IT, Information Security, Data Management). Experience with Power BI reporting and dashboard creation. Hands-on experience with Linux, Informatica, and MS SQL databases. ServiceNow Integrated Risk Management (IRM) experience is a plus. Strong analytical and problem-solving skills, adaptable and flexible across multiple CCO services. Experience in MI design, visualization, production processes, and data requirements. Outcome-focused, with ownership and accountability for delivering high-quality outputs on time. Effective communication skills and strong attention to detail. Ability to contribute to continuous improvement initiatives and support strategic direction. You will be part of a global, high-performing team shaping the future of risk management and controls at Nomura. This is a unique opportunity to drive strategic initiatives, deliver impactful MI, and contribute to strengthening organizational controls in a dynamic financial services environment.