IT Support Engineer Jobs in Bengaluru

Business Application Engineer (NetSuite Developer) Location: Bangalore About Tekion Tekion is disrupting the automotive industry with the first cloud-native platform connecting OEMs, dealerships, technology partners, and consumers. Through ARC, AEC, and APC, Tekion delivers seamless, AI-driven digital experiences across the automotive ecosystem. The company employs ~3,000 people across North America, Asia, and Europe and focuses on innovation, efficiency, and a collaborative culture. Role Overview Tekion is seeking a skilled Business Application Engineer / NetSuite Developer to support and optimize enterprise systems, including NetSuite (ERP), Zip (procurement orchestration), and Concur (expense management). You will troubleshoot issues, maintain integrations, and enhance system performance to ensure seamless workflows across Finance, Procurement, and IT teams. Key Responsibilities Provide Tier 1 3 support for NetSuite, Zip, and Concur users across departments. Troubleshoot system issues, perform root cause analysis, and implement solutions. Maintain and enhance integrations between NetSuite, Zip, and Concur using APIs or middleware. Create and manage saved searches, reports, dashboards, and workflows in NetSuite. Support procurement workflows and vendor onboarding in Zip. Administer Concur configurations, including expense policies, user roles, and audit rules. Collaborate with Finance, Procurement, and IT teams to gather requirements and implement system improvements. Document system configurations, processes, and support procedures. Coordinate with vendors and third-party consultants as needed. Qualifications Bachelor s degree in Information Systems, Computer Science, or related field. 3+ years of experience supporting NetSuite ERP. Experience with Zip procurement platform and SAP Concur. Familiarity with SuiteScript, SuiteFlow, and SuiteTalk for NetSuite customization. Strong understanding of financial processes: procure-to-pay, expense reporting, and general ledger. Excellent problem-solving, communication, and multitasking skills. Ability to manage multiple priorities in a fast-paced, high-growth environment. Preferred Qualifications NetSuite Certifications: SuiteFoundation, SuiteCloud Developer, or Administrator. Experience with NetSuite ARM (Advanced Revenue Management) and SuiteBilling. Knowledge of NetSuite OneWorld (multi-entity, multi-currency, global tax setup). Experience with middleware tools: Dell Boomi, Celigo, or MuleSoft. Familiarity with SOX compliance and audit controls. Experience in SaaS or high-growth environments. Qualification : Bachelors degree in Information Systems, Computer Science, or related field

Position: Technical Support Engineer - L2 Job Type: Full-Time Location: Bangalore Department: Technical Support About BlueOptima: At BlueOptima, our mission is to be the global leader in optimizing the performance of software engineers across all industries. Through our cutting-edge metrics in software development, we empower large organizations to build better software, faster and at lower costs. Our innovative technology pushes the boundaries of what s possible, making a real difference in software delivery. With a global presence including offices in London, India, Mexico, the US, and Japan we are a diverse team of 120 people from over 20 countries. We foster a collaborative, open-minded environment where every individual can create their own success story in a high-performance setting. Job Description: As a Technical Support Engineer - L2, you will play a critical role as the senior technical leader between customer-facing teams, Product Management, and Engineering. You will provide deep technical expertise, troubleshooting complex issues, contributing to product development, and ensuring the smooth success of customer engagements. This role is highly dynamic and involves working closely with multiple teams, managing escalated support cases, coordinating new features and fixes, and creating internal best practices. Key Responsibilities: Customer Success Support: Act as a technical lead for pre-sales, deployment, and support teams. Troubleshoot escalated support issues, replicate environments, and collaborate with engineering to resolve problems quickly and efficiently. Product Feedback & Roadmap Alignment: Actively participate in "road-testing" pre-release software, providing crucial feedback to Product Management, and helping ensure customer requirements are aligned with the product roadmap. Technical Exploration & Research: Lead deep technical investigations, such as benchmarking custom use cases, and prototype new features to improve the overall customer experience. Enablement & Knowledge Sharing: Contribute to internal documentation, including product capabilities and best practices, and deliver regular training sessions to technical teams to promote continuous learning. Qualifications: Core Technical Skills: Advanced Systems Administration: Expertise in Linux and Windows, including performance tuning, kernel parameters, and filesystem management. Scripting Skills: Strong proficiency in Bash, Python, or similar languages to automate complex tasks and gather detailed debugging data. Enterprise Storage: Experience with SAN, NAS, and related enterprise storage technologies and architectures. Disaster Recovery: Hands-on experience with data copy, replication, and disaster recovery solutions. Cloud Storage: Experience working with Cloud Object Stores like AWS S3, Azure, or Google Cloud. Virtualization & Containerization: Knowledge of Docker, IaaS, and PaaS technologies. Additional Technical Skills: In-depth knowledge of version control systems (Git, Subversion). Familiarity with security concepts (Kerberos, SSL/TLS, LDAP). Advanced networking knowledge, including packet tracing and tuning. Understanding of Java concepts and integrations. Experience & Education: 10-15 years of experience in IT, with a focus on Linux-based systems and enterprise environments. Bachelor s degree in Computer Science or a related field. Soft Skills: Communication: Ability to explain complex technical concepts to both technical and non-technical audiences. Problem-Solving: Strong methodical troubleshooting skills and the ability to think critically in high-pressure situations. Customer-Facing Experience: Previous experience in customer-facing roles, with the ability to manage expectations and deliver results. Calm Under Pressure: A composed, professional demeanor even in high-stakes situations. Continuous Learning: Enthusiasm and curiosity to stay ahead of new technologies and industry trends. At BlueOptima, you ll be part of a pioneering company with a mission to transform the way software performance is optimized. We value innovation, collaboration, and individual growth, offering a dynamic and high-performance environment where your contributions truly make an impact. If you re looking to advance your career while working with cutting-edge technology, BlueOptima is the place to be. Qualification : Bachelors degree in Computer Science or a related field

Position: IT Support Engineer Location: Bangalore Experience Required: 3 5 years Department: IT & Infrastructure About Muthoot FinCorp ONE Muthoot FinCorp ONE is a fintech venture from Muthoot FinCorp Ltd., building a comprehensive digital financial ecosystem offering services across lending, investments, protection, and remittance. With a vision to become India s most trusted digital financial services provider, we blend a startup's agility with the legacy strength of the Muthoot Pappachan Group. Our platform focuses on delivering seamless, scalable, and user-friendly financial solutions, backed by robust technology and innovation. What You ll Do Key Responsibilities As an IT Support Engineer, you will be a critical part of our technology operations team, ensuring smooth IT functionality, end-user support, asset management, and continuous process improvement. End-User Technical Support Resolve technical issues related to hardware, software, systems, and networks. Provide timely and professional IT support to internal users across devices and platforms. Manage and resolve IT helpdesk tickets with proper documentation and follow-ups. IT Asset & Inventory Management Maintain an accurate inventory of IT hardware and software assets. Ensure timely updates, maintenance, and tracking of all IT assets across teams. Documentation & Knowledge Management Document recurring issues and resolutions to build a central knowledge repository. Maintain technical documentation for internal systems, network diagrams, SOPs, and processes. Track and log all IT tasks, issues resolved, and support interactions. Collaboration & Cross-Functional Support Work with engineering, product, and business teams to troubleshoot issues and implement tech solutions. Actively participate in project implementations and cross-functional technical initiatives. Continuous Learning & Team Development Proactively identify areas for personal and team improvement. Share knowledge, conduct peer training, and mentor junior staff when required. Attend trainings, write technical blogs, or suggest process improvements for efficiency. What We re Looking For Skills & Qualifications Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Experience: 3 to 5 years of experience in IT support, infrastructure, or end-user services. Technical Skills: Strong knowledge of Windows/Mac OS, system troubleshooting, and networking fundamentals. Proficient in Microsoft Office Suite, ITSM tools, ticketing systems, and remote support tools. Basic understanding of ITIL practices is a plus. Soft Skills: Excellent problem-solving and communication skills (both written and verbal). Detail-oriented with excellent documentation and follow-up discipline. Strong customer service mindset with an ability to work independently and collaboratively. Comfortable working in a fast-paced, startup-like environment. Impact at Scale Contribute to building India s next big fintech story Startup Culture + Legacy Backing Best of both worlds High-Growth Opportunity Learn from senior industry leaders and drive your career forward Ownership & Autonomy Make decisions, solve real problems, and take initiative Team of A-Players Work alongside passionate, high-performing professionals If you re passionate about IT support, love solving real-world tech issues, and want to be part of a purpose-driven digital finance revolution we d love to hear from you. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Position: IT Automation Engineer Location: Bengaluru, India (Hybrid 3 days onsite) Company: Samsara Technologies India Pvt. Ltd. About Samsara Samsara (NYSE: IOT) is a global leader in the Connected Operations Cloud, empowering organizations in physical operations such as transportation, logistics, construction, and manufacturing to unlock actionable insights from IoT data. With products that improve safety, efficiency, and sustainability, Samsara is at the forefront of digital transformation for industries that power the world. Role Overview As an IT Automation Engineer within Samsara s Business Technology Core IT team, you'll play a key role in streamlining internal IT systems and processes through automation, infrastructure-as-code, and modern DevOps practices. This position emphasizes cloud infrastructure, scripting, CI/CD, and SaaS system integration to support high-growth scalability and efficiency across Samsara's enterprise environment. This hybrid role requires 3 days per week in the Bengaluru office and 2 days remote, operating in India Standard Time (IST). Key Responsibilities Automation & Development Design and build automation scripts and services using Python, Bash, or JavaScript (Node.js). Automate repetitive IT operations across internal platforms, SaaS tools, and cloud infrastructure. Develop and deploy Infrastructure-as-Code (IaC) using Terraform or CloudFormation for AWS environments. Cloud & DevOps Engineering Manage and provision AWS services such as Lambda, EC2, S3, RDS, ECS, API Gateway, etc. Build and maintain CI/CD pipelines and implement containerized solutions using Docker. Implement observability and monitoring solutions using tools like CloudWatch and Splunk. Collaboration & Strategy Partner cross-functionally with IT, security, and business systems teams. Lead strategic automation initiatives to improve IT efficiency at scale. Write and maintain clear documentation for automated workflows and tooling. Minimum Qualifications Bachelor's degree in Computer Science, IT, or a related field. 5+ years in IT automation, DevOps, or software development roles. Strong scripting skills in Python, JavaScript (Node.js), or Go. Hands-on experience with AWS services and IaC tools (Terraform preferred). Experience with SaaS ecosystems like Google Workspace, Okta, Slack, Zoom, GitHub, Zendesk. Proficient in version control using Git/GitHub and building CI/CD pipelines. Strong communication and cross-functional collaboration skills. Preferred Qualifications Familiarity with Atlassian tools (Jira, Confluence), OpsGenie, StatusPage. Experience with Splunk and monitoring large-scale cloud systems. Exposure to Google Cloud Platform (GCP). Experience leading end-to-end internal application development projects. Qualification : Bachelor's degree in Computer Science, IT, or a related field

Job Title: Associate IT Engineer Location: Bangalore North, Karnataka, India Job Type: Full-Time Experience Required: 2 3 Years Industry: Entertainment / Mobile Gaming About Us: We are one of India s most dynamic and fast-growing mobile gaming companies. Since our founding in 2014, we ve been building chart-topping games for a global audience in partnership with Modern Times Group (MTG). Our mission is to create simple, impactful casual gaming experiences at massive scale. Our portfolio includes globally popular titles such as Daily Themed Crossword, WordTrip, WordJam, WordWars, WordTrek, TileMatch, and Jigsaw. Position Summary: We re looking for a motivated Associate IT Engineer to support our growing technology infrastructure. In this role, you ll take ownership of IT operations, endpoint and access management, IT security, cloud platform administration, and day-to-day support tasks ensuring our teams have seamless and secure access to the tools they need. Key Responsibilities: System & Endpoint Management Manage MDM solutions (e.g., Intune, Jamf, JumpCloud, ManageEngine). Automate device provisioning and security configuration processes. Oversee IT asset lifecycle (endpoints, peripherals, and licenses). Identity & Access Management Manage IAM for SaaS tools (e.g., GitHub, Slack, AWS/GCP, Zoom, Apple Store Connect, Google Play). Implement and maintain SSO/SAML integrations for internal tools and dashboards. Security & Compliance Monitor and enhance endpoint and network security (e.g., antivirus, encryption, OS patching). Implement cybersecurity best practices and incident response playbooks. Liaise with internal/external auditors and lead audit compliance processes. IT Support & Operations Provide L1/L2 support for internal IT issues. Monitor infrastructure health and performance via appropriate tools. Maintain technical documentation on Confluence. Support software license deployment and version upgrades with cost optimization. Skills & Requirements: 2 3 years of hands-on IT experience in a similar role. Strong working knowledge of MDM platforms and endpoint security tools. Familiarity with access control and SSO tools. Proficient in managing SaaS environments and troubleshooting desktop hardware/software. Strong grasp of networking fundamentals and cybersecurity principles. Excellent problem-solving skills and stakeholder communication. Experience with infrastructure monitoring tools is a plus. Exposure to cloud platforms (AWS/GCP) preferred. What We Offer: A high-energy, collaborative work culture. Opportunity to work in a fast-scaling, tech-first gaming company. Access to the latest technologies and tools in IT & infrastructure. A chance to shape secure systems used by a globally recognized mobile gaming company.

Job Title: Technical Support Engineer I / II Location: Bengaluru, India Job Type: Full-time About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch cutting-edge financial products. Founded by Bhavin Turakhia and Ramki Gaddipati in 2015, Zeta s flagship platform, Tachyon, is the world s first cloud-native, fully API-enabled processing stack. It brings together issuing, processing, lending, fraud and risk, core banking, and more into a unified offering. With over 20 million cards issued globally and trusted by some of the largest banks and fintechs, Zeta is redefining the banking infrastructure landscape. Backed by SoftBank, Mastercard, and other marquee investors, Zeta is valued at $1.5 billion and employs over 1700 professionals, with more than 70% in R&D. About the Role As a Technical Support Engineer I/II at Zeta, you ll be part of the Banking Technology Support team, responsible for troubleshooting, resolving, and escalating issues related to Zeta Tachyon a platform with 100+ APIs, multiple customer-facing interfaces, and extensive enterprise-grade infrastructure. This role offers the opportunity to work with high-performing engineering and product teams, support enterprise clients, and grow your career in the B2B SaaS + Fintech space. Responsibilities Customer Support: Provide first-level technical support to clients, resolving issues efficiently and maintaining high customer satisfaction. Incident Management: Monitor incoming support tickets, emails, and calls. Prioritize and manage based on urgency and business impact. Troubleshooting: Diagnose basic technical issues with banking systems, apps, or APIs using internal tools and knowledge bases. Documentation: Contribute to knowledge base articles, FAQs, and process documents to enhance self-service and internal efficiency. Escalation Handling: Escalate complex issues to L2/L3 teams with thorough documentation and coordinate for resolution. Collaboration: Work cross-functionally with engineers, business analysts, and system admins to resolve customer concerns. Compliance & Security: Ensure adherence to security, privacy, and regulatory standards when handling sensitive customer data. Required Skills & Competencies Strong problem-solving and debugging abilities. Excellent written and verbal communication skills; able to explain technical concepts to non-technical users. Customer-centric mindset with a focus on delivering prompt, quality service. Comfortable working in fast-paced, multi-tasking environments. Familiarity with: JIRA Postman Kibana, Grafana, Splunk (must-have) Exposure to ticketing systems and knowledge base platforms is a plus. Willingness to learn new tools and technologies in banking and payments. Experience & Qualifications Bachelor's degree in Computer Science, IT, or related engineering fields. 2.6+ years of overall experience in technical support roles within enterprise or banking technologies. At least 1 year of hands-on experience supporting enterprise-grade software products or platforms. Prior experience in the banking/payments/fintech domain is an advantage. Be part of one of the most innovative fintech platforms globally. Opportunity to work closely with industry leaders and high-growth enterprise clients. A culture of growth, learning, and empowerment. Equal Opportunity Employer Zeta is an equal opportunity employer committed to diversity and inclusion. We celebrate differences and are proud of our inclusive culture. Candidates from all backgrounds are encouraged to apply. Qualification : Bachelor's degree in Computer Science, IT, or related engineering fields.

Senior IT Operations Engineer Location: Bengaluru (Rathi Legacy, Rohan Tech Park, Hoodi) Team: Staff Finance Employment: Full-Time | Hybrid About Cognite Cognite is a global SaaS leader advancing industrial digital transformation through AI and data with flagship products like Cognite Atlas AI and Cognite Data Fusion. We are recognized as innovators and partners of choice in sectors including Oil & Gas, Chemicals, Pharma, and Manufacturing. Role Overview Join Cognite s Global IT Operations team in Bengaluru, where you will design, deploy, and maintain cloud infrastructure and IT systems critical to business operations. Your role will encompass managing Azure and SaaS platforms, automating processes, troubleshooting complex issues, and collaborating with teams to enable seamless IT services. Key Responsibilities Architect and manage cloud infrastructure solutions across Microsoft Azure, Google Workspace, and Atlassian tools. Handle IAM, user provisioning, and SaaS management with in-depth expertise in Microsoft Intune, Jamf Pro, and security tools. Develop automation using Terraform, PowerShell, Python, and manage CI/CD pipelines with GitHub. Provide hands-on support including access management, technical troubleshooting, and resolving issues across diverse SaaS platforms (Azure, GWS, Atlassian, Slack). Document IT processes and collaborate with internal teams to enhance IT operations. Your Profile 5 8 years experience in IT Cloud Infrastructure and IT Operations. Strong expertise in Microsoft EntraID, Intune, Azure, Google Workspace, and Atlassian products (Jira, Confluence). Proficient in scripting and automation with PowerShell, Python, Terraform, and GitHub version control. Experience with ITSM tools, preferably Jira Service Management. Bachelor s or Master s degree in IT or related field. Collaborative, service-minded, and patient with problem-solving and troubleshooting. Comfortable working with Windows and macOS environments, and security tools like Microsoft Defender and Jamf Protect. Diverse global team with 70+ nationalities and strong DEI focus. Modern, vibrant office environment in Bengaluru with hybrid work flexibility. Flat organization providing direct access to decision-makers. Work on innovative projects impacting major industries worldwide. Engage in an active community and partner ecosystem. Qualification : Bachelors or Masters degree in IT or related field.

Customer Success Engineer II Technical Support | Cloud & SaaS Location: Bangalore, India Job Type: Full-Time | Customer Success | Cloud Technology | Technical Support About Rubrik s Customer Support & Success Team Rubrik s Global Customer Support and Success Organization is committed to delivering an outstanding post-purchase experience. Our team of seasoned experts ensures smooth deployment, adoption, and continued usage of Rubrik s cloud data management and Zero Trust Data Security solutions. We handle complex technical support cases, guide customers through SaaS product adoption, and provide strategic consultation across a wide range of cloud platforms, data security tools, and enterprise IT ecosystems. Our engineers work closely with cross-functional teams, acting as trusted advisors and primary technical contacts, to maintain high standards of data protection, incident resolution, and customer success. About the Role We are looking for a highly skilled Customer Success Engineer II to join our fast-paced support team. In this role, you will provide enterprise-level technical support for Rubrik s data security solutions via phone, web, chat, and email. You will troubleshoot complex technical issues, support diverse cloud deployments, and deliver excellent service across hybrid infrastructure environments. Key Responsibilities Handle technical support tickets ranging from basic queries to advanced troubleshooting across cloud platforms and virtualized environments. Independently diagnose and resolve customer issues involving snapshots, replication, backup and recovery, data management, and infrastructure. Utilize cloud infrastructure knowledge to provide guidance and recommend best practices (AWS, Azure, GCP). Collaborate with internal teams such as Engineering and Escalations to resolve critical incidents. Deliver high-quality customer communication, ensuring transparency and issue resolution from start to finish. Author and contribute to technical documentation, including knowledge base articles, FAQs, and deployment guides. Continuously improve case resolution processes and provide insights into recurring issues. Analyze and report root causes; work with developers to file bugs and enhance product reliability. Share feedback and insights with product teams to drive platform improvements and enhance customer satisfaction. Support automation, DevOps, and microservices architecture as part of troubleshooting modern enterprise stacks. Required Skills & Experience 3+ years in a technical support, DevOps, or cloud infrastructure role supporting enterprise environments. Strong knowledge of VMware, Linux, Kubernetes, and cloud platforms like AWS, Azure, and Google Cloud Platform (GCP). Hands-on experience with Office 365 APIs, Microsoft SQL databases, scripting languages such as Python or Perl, and automation tools. Deep understanding of SaaS systems, cloud deployment models, and data protection principles. Demonstrated problem-solving skills with a passion for learning and adapting to new technologies. Ability to write clear technical documentation and communicate complex concepts to diverse audiences. Bachelor's degree in Computer Science, Information Technology, or related technical field. Preferred Qualifications Experience in supporting data backup and recovery, storage solutions, or cybersecurity tools. Exposure to Zero Trust Security models, data compliance standards, or incident management workflows. Strong collaboration skills with internal development, QA, and customer success teams. Previous experience contributing to internal knowledge systems or customer-facing documentation. At Rubrik, we are redefining data security and resilience. Our award-winning platform, Rubrik Security Cloud, powered by machine learning, protects enterprise, cloud, and SaaS environments from ransomware, cyber threats, and downtime. You ll work with passionate professionals who are dedicated to helping businesses secure their critical data and recover quickly in times of crisis.

Job Title: Tech Support Engineer Location: Bengaluru, India Company: LimeChat About LimeChat LimeChat is reimagining how businesses engage with customers through human-like conversations powered by AI, especially on platforms like WhatsApp. We're part of Y Combinator s Winter 2021 cohort and backed by top-tier investors. Over 300+ brands including HUL, ITC, Sugar Cosmetics, and Piramal Health rely on us to deliver smart, automated, and delightful customer experiences. Founded by IIT Delhi alumni and Forbes 30 Under 30 honorees, LimeChat is a fast-growing, mission-driven team obsessed with innovation, product excellence, and real-world impact. We see ourselves as an elite sports team, not a family. Everyone is an A-player and is expected to push themselves and their peers to new heights. If you're looking for hypergrowth, ownership, and the chance to work with cutting-edge technology in AI and automation, this is your opportunity. What You'll Do As a Tech Support Engineer, you ll be a key part of the Customer Success and Engineering loop diagnosing real-world issues and ensuring clients have a seamless experience with LimeChat s products. Key Responsibilities: Troubleshoot technical issues, analyze logs using Kibana, and identify root causes. Escalate unresolved bugs and issues to the engineering team with well-documented findings. Use SQL for running queries and retrieving data to fulfill client requests. Manage and resolve support tickets on Freshdesk and track bugs/issues in JIRA. Ensure resolution times meet SLA standards and strive for exceptional customer satisfaction. Work closely with product, QA, and engineering to continuously improve support operations. Contribute to the knowledge base and internal documentation for known issues and resolutions. Must-Have Skills Bachelor s in Computer Science, IT, or related discipline. Solid understanding of SQL and data query logic. Familiarity with Freshdesk (or similar ticketing tools) and JIRA for issue tracking. Excellent troubleshooting and debugging skills. Comfortable reading and interpreting application logs via tools like Kibana. Clear written and verbal communication skills. Strong customer-first mindset with a focus on resolution and relationship building. Able to work in a fast-paced startup environment and manage shifting priorities. Bonus Points For Experience in B2B SaaS support environments. Exposure to API debugging, postman, and developer tools. Ability to contribute to support automation or internal tooling. Be part of a YC-backed rocketship startup transforming how businesses interact with customers. Work alongside high-caliber teammates and learn faster than ever. Engage in real impact your work directly improves the product and customer happiness. Experience steep career growth and ownership from day one. Exposure to top global D2C and enterprise brands. Quotes We Live By: It s okay to fail. It s not okay to not try. Do the right thing when others are not looking. If you're ready to put your tech skills to work solving real customer problems and want to grow in a high-energy environment, LimeChat is the place for you. Apply now and join our journey. Qualification : Bachelors in Computer Science, IT, or related discipline.

Network Engineer Location: Bangalore, Karnataka, India Company: Qualcomm India Private Limited Job Overview Qualcomm is seeking a highly skilled Network Engineer to join our global network operations team. This role will involve working in 24x7 rotational shifts, supporting a heterogenous global network infrastructure. You will be responsible for supporting, maintaining, and optimizing networks consisting of routers, switches, data center networking gear, and load balancers. The ideal candidate will have experience with Cisco, Aruba, Arista, and Citrix NetScaler technologies, as well as a strong background in monitoring and observability tools like Datadog, Splunk, and CAPM. Key Responsibilities Support a global network infrastructure including routers, switches, data center networking gear, and load balancers. Respond to support requests and troubleshoot service problems or outages. Perform upgrades, new installations, enhancements, and configuration changes as required. Develop and maintain documentation related to networking and IT operations. Adhere to corporate change management policies and practices. Assist in the deployment of global networks and work collaboratively with virtual teams across different regions. Support enterprise-wide initiatives and localized solutions spanning multiple departments and functions. Work closely with other IT groups to gather requirements and present solutions to meet business objectives. Support a broad range of IT networking architectures and implementations. Minimum Qualifications 4 to 5 years of experience in core networking skills including LAN, WAN, Data Center, and Load balancers. Prior solid experience in handling L2 and L3 network issues. 3+ years of working experience configuring Cisco IOS and/or NX-OS network equipment. Experience with networking protocols such as OSPF, EIGRP, BGP, STP, QoS, vPC/MLAG/CLAG, VXLAN, and 802.1x. Proficient in TCP/IP operations and troubleshooting. Experience with individual, group, and vendor-assisted troubleshooting. Experience working in large scale IT operations and high-risk networks. Familiarity with Python and Ansible automation for networking. CCNP Certification. Good experience supporting and implementing campus and data center networks. Excellent communication skills, both verbal and written. Preferred Qualifications Experience with Ansible and/or Python automation for networking. Ability to work as part of a virtual global/regional team with cultural and language differences. Experience with Datadog, Splunk, and CAPM as monitoring/observability tools. Solid understanding of IT networking architectures and implementations. Minimum Education Requirements Bachelor s degree in a technical field such as Computer Engineering, Computer Science, or Information Systems. Alternatively, 1+ year of work experience related to Networked Systems with a Bachelor's degree in a non-technical field. Or, 3+ years of work experience related to Networked Systems without a Bachelor's degree. Physical Requirements Ability to frequently transport and install equipment up to 20 lbs. About Qualcomm Qualcomm is a global leader in mobile and telecommunications technology. Our solutions power a wide range of devices, from smartphones to IoT, and we are shaping the future of networking and communication. Join us to help build next-generation network infrastructure and work with innovative technologies! Apply now and become part of Qualcomm's next-generation network engineering team! Qualification : Bachelors degree in a technical field such as Computer Engineering, Computer Science, or Information Systems.

Lead Cloud Engineer HPC (High Performance Computing) Location: Bengaluru, India Company: Chevron Experience Level: 5 10 Years Department: IT Cloud Engineering Work Mode: Hybrid (Global Operations Support) About the Role Chevron is seeking a Lead Cloud Engineer HPC to deliver next-generation High Performance Computing (HPC) infrastructure and application solutions. This position plays a key role in supporting compute-intensive workloads such as geophysics, reservoir simulations, AI/ML models, and parallel file systems, with a focus on cloud-native solutions and low-latency architectures. This role is ideal for someone experienced in cloud engineering, Linux system administration, and HPC architecture. Key Responsibilities Design, deploy, and support HPC environments for compute-intensive workloads. Configure and manage HPC job scheduling systems (e.g., Slurm, PBS). Implement and maintain parallel file systems such as Lustre. Manage Azure-based cloud infrastructure using VM Scale Sets. Collaborate with data scientists and developers to optimize infrastructure. Leverage Ansible, Satellite, and Python for automation. Optimize low-latency networks for distributed computing. Modernize HPC architecture with an eye on cost control and performance. Required Qualifications Bachelor s degree in Computer Science, Information Systems, or related field. 5 10 years of experience in: Linux system administration in a large-scale environment Microsoft Azure, including VM Scale Sets HPC job schedulers Slurm, PBS Parallel file systems Lustre Automation tools Ansible, Satellite, Python Supporting compute-heavy scientific/engineering applications Understanding of storage systems, networking, and performance tuning in HPC. Willingness to support global operations and participate in after-hours support. Preferred Skills Experience deploying HPC workloads in hybrid cloud environments. Familiarity with reservoir simulation or geophysical applications. Knowledge of security compliance and cost optimization in HPC/cloud. Working Hours Chevron supports global operations. Work hours may be aligned across international teams: Standard Work Days: Monday to Friday Shift Options: 8:00 AM 5:00 PM or 1:30 PM 10:30 PM IST Benefits & Perks Competitive compensation package Health, life, and accident insurance Flexible work schedule and hybrid options Professional development and certification support Work on cutting-edge HPC and AI infrastructure Equal Opportunity Employer Chevron is committed to a diverse and inclusive workforce. All qualified applicants will receive consideration without regard to race, gender, religion, sexual orientation, nationality, age, or disability. Chevron participates in E-Verify in applicable regions. Apply Now If you re passionate about building scalable HPC infrastructure in the cloud, apply now to join Chevron s Cloud Engineering team in Bengaluru. Qualification : Bachelors degree in Computer Science, Information Systems, or related field.

Join Our Team as a Security Engineer Location: Bengaluru, India (On-site) Department: Global Information Security Reports to: Director of Information Security APAC At Cytiva, we are dedicated to advancing future therapeutics from discovery to delivery. As part of our Global Information Security Team, you ll work at the forefront of securing the systems, applications, and infrastructure that power critical healthcare solutions. Join us and play a key role in designing and implementing secure, resilient systems that ensure business continuity and safeguard our digital assets. What You Will Do Secure Architecture Design: Assist in developing and implementing secure architecture solutions for systems, applications, and infrastructure. Threat Modeling & Risk Assessment: Perform threat modeling and support security risk assessments to proactively identify vulnerabilities and mitigate potential threats. Design Reviews: Participate in security design reviews for applications and infrastructure across various environments, ensuring security best practices are followed. Security Technology Implementation: Deploy and manage enterprise security technologies, including Identity and Access Management (IAM), Data Loss Prevention (DLP), and Mobile Device Management (MDM). Regulatory Compliance: Ensure alignment with regulatory compliance and audit requirements, supporting the organization in maintaining secure, compliant systems. Who You Are Education: Bachelor s degree in Computer Science, Information Security, Cyber Security, or a related discipline. Experience: At least 5+ years of experience in security engineering or architecture, including expertise in threat modeling, risk assessment, and security architecture principles. Security Technologies: Hands-on experience with security technologies such as IAM, SIEM, EDR, DLP, and MDM. Cloud Security: Familiarity with cloud technologies (e.g., AWS, Azure, GCP) and cloud security best practices. Regulatory Compliance: Experience with frameworks and regulatory standards such as ISO 27001, NIST, and CIS Controls. Travel, Motor Vehicle Record & Physical/Environmental Requirements Travel: Ability to travel globally up to 10% of the time to support regional and global security initiatives. It Would Be a Plus If You Also Have: Experience conducting security design reviews for infrastructure, applications, and cloud environments. Expertise in implementing security standards and secure design patterns in alignment with frameworks like ISO 27001, NIST, and CIS Controls. Experience providing technical security advisory support to project teams, ensuring compliance with security and regulatory standards. Impactful Work: Your role directly influences the security and reliability of life-saving healthcare solutions used around the globe. Global Collaboration: Work with a diverse, dynamic, and global team of security experts dedicated to making a real difference. Career Development: Take advantage of opportunities for professional growth and continuous learning in a rapidly evolving industry. Apply now and join a global leader in advancing therapeutics and securing tomorrow s healthcare technologies. Qualification : Bachelors degree in Computer Science, Information Security, Cyber Security, or a related discipline.

We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards not to mention various social and recreational activities, all of which are location specific. Job Description: Lead Engineer, Infrastructure and Security The Lead Engineer will take the lead in resolving complex Security Tooling issues and managing escalations to the CCI team and vendors. This position will then plan and work to remediate any misconfigurations to align with Stryker standards that protect while ensuring overall stability. To do this, they will work across multiple teams and functions to help determine issues and use multiple technology platforms to discover issues. Individuals in this position have a broad understanding of key technologies, but a focus on our key toolsets and typically enterprise operating systems. What You Will Do: Provide security support for IT and Security operations and support infrastructure improvements. Provide leadership, vision, and a strong understanding of typical infrastructure platforms and general security principles. Anticipate and recommend changes to processes and documentation that help meet organizational goals and exceed industry best practices and requirements to ensure the security of Stryker assets. Consolidate progress reports and present them in meaningful ways to demonstrate progress to Stryker leadership. Adapt to ever-changing situations by finding more efficient methods to solve problems and train staff on best practices for deploying and managing security software and configurations. Help align security solutions with business strategies, working primarily with line management and IT Business Partners to ensure business security deliverables are aligned with Stryker s global strategy and intervene when appropriate. Improve communications and relations, ensuring the integration of security in technology programs and services across Stryker. Drive adherence to security policies, security programs, and plans; and integrate and coordinate execution of security policies. Implement automation to improve process efficiency and the security tooling compliance state. What You Will Need: Required Qualifications: Minimum Bachelor s Degree in Computer Science or related field. 7 to 10 years of IT Engineering/Operations experience. Strong knowledge of common Datacenter operating systems (MSFT, RHEL). Hands-on experience with Networking, Security Tooling, and Troubleshooting. Strong knowledge of Microsoft Office, specifically Excel for Data Analysis. Preferred Qualifications: Experience with Linux Operating System. Experience with Vendor Management and Project Management. ITIL Foundation and CompTIA Security+ certification is a plus. Health Benefits: Medical and prescription drug insurance Dental insurance Vision insurance Critical illness insurance Accident insurance Hospital indemnity insurance Personalized healthcare support, wellbeing program, and tobacco cessation program Financial Benefits: Health Savings Account (HSA) Flexible Spending Accounts (FSAs) 401(k) plan Employee Stock Purchase Plan (ESPP) Basic life and AD&D insurance Short-term disability insurance About Stryker: Stryker offers innovative products and services in MedSurg, Neurotechnology, and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements, employees and new hires in sales and field roles that require access to customer accounts as a function of their job may be required to obtain various vaccinations as an essential function of their role. Qualification : Minimum Bachelors Degree in Computer Science or related field.

Job Title: Sr. IT Engineer Location: Bangalore (On-site; Full-time) About Locus: At Locus, we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has evolved from a women's safety geo-tracking app into a globally recognized logistics optimization platform. Our technology has empowered enterprises such as Unilever and Nestl to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers. Join us at Locus and be part of a team shaping the future of global logistics. Job Overview: As a Sr. IT Engineer, you will be the go-to expert and key enabler for IT operations at Locus. Your primary responsibility will be ensuring seamless functionality, security, and efficiency across all systems and devices, empowering the organization s IT ecosystem to operate smoothly and securely. Key Responsibilities: Identity and Access Management (IAM): Oversee and troubleshoot IAM systems (e.g., SSO solutions and user/group management). Device Management: Administer and manage device management platforms for macOS and Windows, including configuration profiles, policy enforcement, and security compliance. System and Network Maintenance: Perform hardware, software, and security upgrades, ensuring the systems are up-to-date and secure. Network Setup Changes: Perform changes in network setups, including firewalls and L3 switches, ensuring network security and integrity. IT Asset Management: Manage IT assets (e.g., laptops, peripherals), ensuring lifecycle management and security compliance. IT Infrastructure Configuration: Configure and maintain LAN/WAN networks, firewalls, VPNs, and cloud-based networking solutions. SIEM Integration: Integrate various devices with SIEM solutions (e.g., Wazuh) and ensure event and alert management is aligned with security best practices. Troubleshooting: Resolve issues related to operating systems, software applications, network connectivity, and more. Collaboration Tools & Email Support: Provide support for collaboration tools (e.g., Google Workspace) and email platforms, ensuring they are optimized for productivity. Vendor Coordination: Work with vendors to manage IT procurement and asset inventory. IT Security Compliance: Ensure compliance with IT security policies and industry best practices (e.g., ISO 27001, SOC2). Technical Support: Provide guidance and support to end users and internal teams, ensuring their issues are promptly resolved. Qualifications: Experience: 6-8 years of experience in IT support, system, and network administration. Education: Bachelor's/Master s degree in IT, Computer Science, or a related field. IAM Expertise: Strong understanding of identity and access management systems (e.g., Okta, OneLogin, or similar). Device Management Platforms: Proficiency in macOS, Windows, and mobile device management platforms (e.g., MDM solutions). Networking: Solid experience with networking technologies (LAN/WAN, firewalls, VPNs, RADIUS, and cloud-based networking solutions). SIEM Knowledge: Hands-on experience with SIEM solutions, including integration and event analysis. Compliance Experience: Experience in ISO 27001, SOC2 Type II audits from the IT perspective. Cloud Platforms: Familiarity with cloud platforms (AWS, Azure, or GCP) is a plus. Scripting/Programming: Proficiency in scripting/programming languages (e.g., Python) for automation and efficiency improvements. Incident Management: Experience with IT ticketing systems and incident management. Skills: Strong analytical, problem-solving, multitasking, and adaptability skills. Teamwork: Ability to work effectively in both team-oriented and unsupervised environments. Communication: Excellent communication and interpersonal skills, with the ability to engage with diverse teams. What We Offer: Competitive Compensation & Benefits: Receive competitive pay and comprehensive benefits to support your personal and professional well-being. Collaborative Environment: Work in a dynamic, innovative, and collaborative environment where your expertise drives both your growth and that of the organization. Career Growth: Be part of a forward-thinking company with ample opportunities for career advancement. Locus is an equal opportunity employer, dedicated to creating a diverse and inclusive workplace. Qualification : Bachelor's/Master's degree in IT, Computer Science, or a related field.

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to Oracle's customer base, while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as handling technical questions regarding the use of and troubleshooting for Oracle s Electronic Support Services. As a primary point of contact for customers, you will be responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Career Level: IC1 (Individual Contributor 1) Responsibilities: As a Systems Engineer, you will interface with the customer s IT staff regularly. Whether on-site or working remotely, you will be responsible for resolving moderately complex technical problems related to the installation, recommended maintenance, use, and repair/workarounds for Oracle products. You should have knowledge of Oracle products and at least one platform being supported. You will work with general guidance from senior engineers and management and may independently handle some areas of responsibility. Required Skills: Computer Science SQL (Structured Query Language) Technical Support UNIX About Us: As a world leader in cloud solutions, Oracle uses tomorrow s technology to tackle today s problems. True innovation starts with diverse perspectives and a wide range of abilities and backgrounds. At Oracle, we believe in inclusive workforce development. When everyone s voice is heard, we are inspired to push beyond what s been done before. This philosophy has been at the core of Oracle for over 40+ years, operating with integrity, and continuing to thrive in diverse industries. Benefits: Work-life balance: Flexible options to balance work and personal life. Employee Benefits: Competitive suite of benefits including flexible medical, life insurance, and retirement options. Volunteer Programs: Encouraging employees to give back to their communities through volunteerism. Commitment to Diversity: Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans' status, or any other characteristic protected by law. Oracle will consider qualified applicants with arrest and conviction records in accordance with applicable law.

Location: Bengaluru, India Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO yes, we love acronyms) Wipro isn t just a company we re a digital transformation playground. With 230,000+ minds across 65 countries, we help businesses rethink, reimagine, and reinvent themselves for a world that never stands still. Whether it s cutting-edge tech, creative consulting, or engineering wizardry, we ve got the tools (and the talent) to make innovation happen. Curious? Dive deeper at www.wipro.com Your Role: Digital Lifeguard (Official Title: Technical Support Engineer) Your mission, should you choose to accept it, is simple (but not really): Keep our clients digital worlds spinning smoothly. Software hiccups? Hardware meltdowns? Network nightmares? You ll be the fixer, the troubleshooter, the digital hero they need. What You ll Do (Your Superpowers in Action) Answer the call (or email or chat ) and do it fast. Every second counts when tech breaks. Solve service requests with Sherlock-level precision and keep quality sky-high while you re at it. Guard the kingdom monitor networks, servers, systems, storage, and all things digital to keep them in top shape. Track every ticket from Help, my mouse isn t working to Why is the server on fire? and get them fixed on time. Play detective analyze recurring problems and hunt down root causes before they grow into bigger monsters. Be the emergency hotline especially when high-priority issues demand immediate action. Install, configure, and sprinkle some magic making sure all hardware and software requests are handled flawlessly. Keep clients happy and escalate nothing (unless absolutely necessary). Give access where access is due provisioning applications and user rights as needed. Backups are your BFF always keeping critical data safe and sound. Tag-team with onsite teams for those especially tricky puzzles. ChatBOT whisperer review logs and ensure no service request gets lost in translation. What Success Looks Like 100% SLA Adherence You beat the clock, every time. Zero escalations Clients love you, management trusts you. Inbox full of thank-you emails You know you re doing it right. This isn t just another job. It s a reinvention playground. Here, your career, your skills, and your ambitions evolve constantly. We believe in bold goals, creative solutions, and reinventing the future together. Plus, we explicitly welcome applications from persons with disabilities because diversity isn t just a checkbox for us it s a superpower. Come to Wipro. Let s build tomorrow, today.

Job Title: Senior Engineer - IT Software Development & Operations Location: Bengaluru Job Summary The Senior Engineer will be responsible for applying their technical expertise in various aspects of software development and operations, including design, coding, testing, documentation, and technical support. This role requires the ability to handle complex issues, adapt existing methods to solve problems, and deliver results with minimal supervision. The ideal candidate will have strong collaboration skills, consistently seek to improve their technical capabilities, and actively participate in technical initiatives to enhance organizational success. Roles & Responsibilities Design & Development: Responsible for the design, coding, testing, bug fixing, documentation, and technical support within the assigned area. Ensure timely delivery of solutions while meeting quality and productivity goals. Collaboration & Customer Interaction: Regularly collaborate with customer teams to clarify technical issues, resolve queries, and ensure smooth project execution. Participate in key project and work-related activities, providing input on identifying important issues and risks. Process Improvement: Actively seek opportunities to enhance existing skills and acquire new complex technical skills. Participate in technical initiatives related to the project and organization, delivering training and contributing to process improvements. Project Execution: Adhere to organizational guidelines and checklists during deliverable reviews. Provide regular status reports to the Team Lead and ensure that relevant organizational processes are followed. Skill Development: Enhance technical capabilities by attending training sessions, engaging in self-study, and undergoing periodic technical assessments. Education and Experience Education: Engineering Graduate, MCA, or equivalent. Experience: 2-5 years of relevant experience. Competencies Description Digital Automation Engineer: Experienced in designing and implementing engineering processes and automation across phases of the DevOps-based SDLC, including Configuration Management, Build & Release, Test Automation, Deployment, Infrastructure Automation, and Continuous Operations. Configuration Management Specialist: Design, configure, and implement version control, branching, and configuration strategies using source code and version control systems like GIT, GitLab, BitBucket, SVN, CVS, Clearcase. Build Automation Specialist: Experience in Continuous Integration (CI) and Build Automation tools like Jenkins, Bamboo, ANT, Maven, Gradle. Test Automation Specialist: Experience in designing and authoring Test Automation scripts for Mobile, Web, Cross-platform, Web Services, Microservices, and infrastructure testing. Proficient in Black Box, White Box, Functional, Performance, UI, Security, and Regression testing, along with experience in BDD frameworks and device test clouds like Sauce Labs and Xamarin Test Cloud. Deployment Specialist: Expertise in release management strategies, managing package repositories, AMIs, and deploying applications and service packages across cloud and container-based infrastructure. Infrastructure Automation Specialist: Expertise in designing and implementing programmable infrastructure on virtualized and cloud-based environments. Ability to manage IaaS, Configuration Management, Container Management, and Environment Management across cloud platforms (AWS, Azure, etc.). Continuous Operations Specialist: Design, implement, and operate elastic infrastructure, manage application and service monitoring, failover scenarios, scalability, SLAs, and operational dashboards across cloud and virtualized environments. Platforms Linux, Windows, Android, iOS, VMware, OpenStack, Hyper-V Technology Standards AWS, Azure, RESTful APIs, SOAP, Test-Driven Development (TDD), Microservices patterns, Service Mesh, CloudFormation templates. Tools Configuration Management: GIT, GitLab, BitBucket, SVN, Clearcase, Perforce. Build Tools: GNU Make, NMake, ANT, Maven, Gradle, Ivy. CI Tools: Jenkins, Bamboo, CircleCI, AWS DevOps tools, Azure DevOps. Requirement Management: Bugzilla, Jira. Code Review: Gerrit, GitLab, ReviewBoard. Containers: Docker, Docker Swarm, Kubernetes, ECS (Amazon), AKS (Azure). Automation & Configuration Management: Ansible, Chef, Puppet. Cloud-Native DevOps Services (AWS, Azure): Cloud-Native DevOps Services. Testing Tools: Appium, Visual Studio App Center, SauceLabs, Selenium, Black Duck, SOAP UI, Protractor, JUnit, NUnit, LoadRunner, JMeter. Monitoring & Dashboarding: Prometheus, ELK Stack, Grafana. Languages Scripting Languages: Perl, Python, Groovy, Shell Script, PowerShell, YAML, Ansible. Other Programming Languages: Java, C#, XML. Test Automation Languages: Java, Python (for Appium and Sauce Labs). Specialization Key Areas: Configuration Management, Test Automation, Build and Release Automation, Infrastructure Automation, Continuous Operations, Deployment, RPA (Robotic Process Automation). Desired Skills Strong collaboration and communication skills. Ability to manage multiple projects and tasks while ensuring quality delivery. Experience working in an agile development environment. Proactive in identifying and resolving technical challenges. Strong analytical and problem-solving abilities. This is an exciting opportunity for a skilled Senior Engineer to advance their career in the IT Software Development and Operations domain, work on innovative projects, and gain experience across cutting-edge technologies. Qualification : Engineering Graduate, MCA, or equivalent.

Job Title: Data Engineer Job Summary As a Data Engineer in the IT team, you will work on various big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help business to get most value out of their data. The Impact You Will Have You will work on a variety of impactful Big Data projects which may include building reference architectures, how-to's and production grade MVPs. Work on implementing transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications. Work on architecture and design; bootstrap or implement strategic projects. What We Look For 7+ years experience with Big Data Technologies such as Apache Spark , Kafka, Cloud Native and Data Lakes. 4+ years of experience working on Big Data Architectures independently. Preferred experience working in the Databricks ecosystem. Comfortable writing code in either Python or Scala. Experience working across Cloud Platforms (GCP / AWS / Azure). Documentation and white-boarding skills. Build skills in technical areas which support the deployment and integration of Databricks-based solutions to complete customer projects. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. To learn more, follow Databricks on Twitter, LinkedIn, and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks.

About Oracle FSGBU and Banking Consulting NACA: Oracle Financial Services Global Business Unit (FSGBU) is a world leader in providing IT solutions to the Financial Services industry. Oracle s customers include ten of the top ten Global Banks, ten of the top ten Insurance companies, ten of the top ten Securities firms, five of the top five Mutual Fund companies and four of the top five World Stock Exchanges. With the experience of delivering value-based IT solutions to over 840 financial institutions in over 130 countries, the FSGBU understands the specific challenges that financial institutions face: the need for building customer intimacy and competitive advantage through cost-effective solutions while, simultaneously, adhering to the stringent demands of a dynamic regulatory environment. Our solutions have the world's most comprehensive and contemporary banking applications and provide a technology footprint that addresses their complex IT and business requirements. Banking Consulting NACA which is a part of Americas Region under FSGBU - Consulting delivers Oracle Technology and Applications solutions for clientele in the North America, South America and Caribbean region. The service offerings include Application Implementation, Managed Services and Customization development services for Oracle Financial Services Software Banking products. Your Opportunity This gives you an opportunity to apply your technology knowledge, skills and experience to work in the Banking Consulting team with a new generation of Oracle Banking products in next generation architecture built leveraging the latest technologies. Utilize your communication and service skills to provide support in addition to problem solving and technical skills. Our Ideal Candidate Should have excellent communication and presentation skills and can willing to go that extra mile to attain perfection. Effective verbal and written communication skills. Should be bilingual. Able to have effective written and verbal communication in Spanish and English. Proactive, willing to take ownership, ability to quickly learn new technologies and take up new tasks and initiatives. Should have excellent problem solving, analytical and technical troubleshooting skills. Ready for working in shifts. Your Responsibilities Be primary point of contact for a portfolio of Enterprise clients, coordinating with the L3 support teams to drive issues to resolution. Provide immediate assistance to end users for incidents / problems involving FLEXCUBE/OFSLL products. Perform first level analysis and diagnosis of incidents / problems for end-users. Collaborate daily with the L3 support & development teams to ensure proper information is available to them to triage and fix software bugs. Maintain and create documentation around technical troubleshooting and best practices. Keep technical documentation and procedures up to date. Provide technical assistance as needed for troubleshooting and customer service. Ensure technical problems are resolved in a timely manner. Provide input regarding methods to increase operational efficiencies and technical product improvements. Become internal expert on supporting FLEXCUBE, OFSLL software. Use defined standards/tools/processes to achieve deliverables that meet quality expectations of Oracle / Client. Document all work in accordance with agreed standards/processes applicable for Oracle / Client. Adhere to defined Change Control Process of Oracle / Client. Comply with Oracle / Client audit / Compliance requirements. Perform proper handover / knowledge transfer at end of each assignment. Timely status reporting to supervisor. Timely submission of timesheets and expenses for Oracle / Clients. Your Qualifications Mandatory A minimum of 2 years working experience as L2 application support engineer for Banking/Financials services application. Able to perform Issue Tracking on Application and follow-up for resolution of same with stakeholders. Experience in supporting Web-based business applications. Moderate knowledge in writing complex SQL queries. Working knowledge in UNIX Operating System. Skilled in creating and maintaining technical documentation. Should be bilingual. Able to have effective written and verbal communication in Spanish and English. Optional Possess good understanding of Core Banking. Experience with web services. Prior experience in supporting FLEXCUBE, OFSLL products is an added advantage. Soft/Behavioral Skills Works under pressure and can manage SLA s. Customer-friendly communication and attitude. Strong analytical skills, attention to detail - a problem solver. Excellent organization skills, ability to systematize and prioritize. Customer service experience and problem-solving skills. Patience and understanding. Investigation and diagnostic skills. Ability to multi-task and work with team to meet deadlines. Experience Experience of 2 to 4 years. Experience as L2 application support engineer for Banking/Financials services application. Educational and Other Qualifications Master s in computer application (MCA) or Engineering in computer science field or BS Computer Science with a 3.0 GPA or other relevant degree. Work Environment Should be willing to work remotely as well as travel to client locations. Should be willing to take up FLEXCUBE Technical certifications in functional areas as and when required. Ability to work in a high pressure, fast moving and challenging environment. Ready for on call support during off business hours on a need basis. Ready to work in shifts. Team player. Job Location: Bangalore, Chennai, Mumbai Qualification : Masters in computer application (MCA) or Engineering in computer science field or BS Computer Science with a 3.0 GPA or other relevant degree.

Position: Sr. Network & Security Systems Engineer Location: Payoda, Global Regions Experience: 12 15 years of IT and business/industry work experience Education: Diploma with 10+ years or Bachelor's in Computer Science, Information Systems, or related field. Equivalent work experience considered. Shift: 24/7 Job Overview: The Sr. Network & Security Systems Engineer will design, implement, and support VMware NSX-based solutions requested by sales managers for various global clients. The role requires advanced technical expertise in NSX environments, strong troubleshooting skills, and experience with networking and security technologies. The candidate will collaborate with cross-functional teams and provide expert-level support to ensure stability and performance of NSX deployments. Key Responsibilities: Review customer High-Level Design (HLD) and Low-Level Design (LLD) documents and assess feasibility, risks, and constraints. Work closely with L1 teams to address global customer problems via virtual meetings. Create and maintain Method of Procedures (MOP) for planned activities and real-time problem resolution. Prepare Root Cause Analysis (RCA) reports and suggest workarounds by consulting OEM knowledge bases. Design hybrid and multi-cloud solutions for private and multi-cloud infrastructures. Prepare Bill of Quantity (BOQ) and Bill of Materials (BOM) by working with internal and external SMEs. Provide technical documentation, including IP schemas and technical specifications. Continuously monitor advancements in virtualization, networking, security, and cloud technologies. Train and support other team members to offload repetitive tasks and take on complex tasks with practice. Technical Skills and Responsibilities: Provide security and network support for physical networking and firewall services. Deliver and maintain network and security infrastructures using NSX/NSX-T. Implement networking and VXLAN technologies and improve network manageability and scalability. Monitor integration with other software-defined networking technologies. Maintain VMware vROps (ARIA) for capacity planning and troubleshooting. Automate network deployment and configuration with integration of compute and storage automation. Support operations and maintenance of VMware virtual infrastructure. Improve customized outlines using NSX, vRA (ARIA), and vRO (ARIA). Key Success Factors: Extensive knowledge of Cisco and VMware products and solutions. Hands-on experience with network diagram tools like Visio and Lucidchart. Ability to build High-Level Design documents independently. Strong understanding of Cisco Solution Life Cycle Prepare-Plan-Design-Implement-Operate-Optimize. Ability to lead technical workshops and explain solutions to non-SMEs. Knowledge of cloud providers like AWS, Azure, and GCP. Required Skills: NSX-T, NSX-T Edge, NSX Firewall, NSX Load Balancer VMware Cloud Foundation vCenter and ESXi vRealize Network Insight and Log Insight Automation scripting experience in Python, PowerShell, or equivalent Experience with Agile development methodologies Certifications: VMware Certified Professional (VCP) or Expert VCP-NV VCDX-NV VCP NV-Adv-Professional Join Us! We offer a collaborative environment, continuous learning opportunities, and a chance to work on advanced technologies. Let s celebrate work and grow together! Qualification : Diploma with 10+ years or Bachelor's in Computer Science, Information Systems, or related field. Equivalent work experience considered.