IT Support Manager Jobs in Hyderabad

Azure Infrastructure Engineer Role Overview: We are seeking an experienced Azure Infrastructure Engineer to join our growing team. The ideal candidate will have hands-on expertise in Azure Resource Management, PaaS services, Compute services, Networking, Storage, Identity & Access Management, Monitoring & Diagnostics, and DevOps practices. You will play a pivotal role in designing, implementing, and maintaining our Azure infrastructure, ensuring it supports a wide range of applications and services. Key Responsibilities: Design & Implement Infrastructure Solutions: Architect scalable, secure, and highly available Azure infrastructure using Azure Resource Manager to meet business and application requirements. Manage Azure PaaS Services: Configure and manage Azure PaaS services (such as Azure App Services, Azure Functions, and Azure SQL Database) to optimize application performance, reliability, and scalability. Oversee Azure Compute Services: Manage and configure Azure Compute Services, including Virtual Machines, App Services, and Container Instances, ensuring efficient resource usage and performance. Networking & Security: Implement networking solutions within Azure, including Virtual Networks, Network Security Groups, and VPN gateways, ensuring secure and efficient network communication. Storage Solutions: Design, implement, and manage Azure storage solutions to ensure high availability, security, and efficient data access for applications. Identity & Access Management: Implement Identity and Access Management (IAM) solutions with Azure Active Directory and Role-Based Access Control (RBAC) to maintain secure user access and permissions across the infrastructure. Monitoring & Diagnostics: Utilize Azure Monitoring and Diagnostics tools to monitor infrastructure performance, identify issues, and ensure optimal operational efficiency. DevOps Integration: Work closely with DevOps teams to integrate infrastructure solutions with CI/CD pipelines, ensuring seamless application deployment, updates, and management. Documentation: Maintain detailed documentation of infrastructure configurations, best practices, and operational procedures for consistency and knowledge sharing across teams. Continuous Improvement: Stay updated with the latest Azure services, features, and best practices. Proactively recommend improvements to enhance infrastructure performance, security, and cost-efficiency. Skills & Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Azure Resource Management: Strong understanding of Azure Resource Manager, deployment automation, and infrastructure-as-code (IaC) practices. Azure PaaS Services: Proven experience managing Azure App Services, Azure Functions, and Azure SQL Database to optimize cloud application performance. Azure Compute Services: Expertise in managing and configuring Virtual Machines, App Services, and Container Instances for compute workloads. Networking Expertise: In-depth knowledge of Azure networking concepts, including Virtual Networks, Network Security Groups, and VPN solutions. Storage Solutions: Solid experience with Azure storage solutions (e.g., Blob Storage, Disk Storage) and best practices for data management and security. Identity & Access Management: Proficiency in Azure Active Directory and Role-Based Access Control (RBAC) for user and resource management. Monitoring & Diagnostics: Experience with Azure Monitoring and Azure Diagnostics tools to maintain system performance and troubleshoot issues. DevOps Knowledge: Familiarity with DevOps practices and experience working with CI/CD pipelines, automation tools, and infrastructure-as-code frameworks (e.g., ARM templates, Terraform). Additional Information: Role: Azure Infrastructure Engineer Department: Cloud Engineering Industry: IT Services Employment Type: Full-time, Permanent Role Category: Infrastructure Engineering Qualification : Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

Operations Program Manager Customer Success (Hyderabad, India) Full-Time | Program & Business Operations | Salesforce Empower Operational Excellence. Drive Strategic Initiatives. Elevate Customer Success. Join Salesforce, the global leader in customer relationship management (CRM), as an Operations Program Manager and play a key role in shaping and executing global delivery programs that drive efficiency, scalability, and customer value. In this high-impact role, you ll be at the heart of business operations leading cross-functional initiatives, aligning with strategic goals, and ensuring operational excellence across the Professional Services Global Delivery Center (GDC). If you're a strategic thinker, a data-driven decision maker, and a collaborative leader with a strong foundation in business operations and program management, we want to hear from you. Location: Hyderabad or Bangalore, India Department: Customer Success / Professional Services Key Responsibilities Lead and manage strategic programs across Global Delivery Center (GDC) to support business growth, operational efficiency, and partner enablement Collaborate closely with stakeholders, sponsors, and cross-functional teams to define program scope, timelines, resources, and deliverables Plan and manage partner resource allocation for Cloud Practices, ensuring partner program objectives and KPIs are met Drive data-informed decisions through reporting, analytics, and insight generation to improve GDC performance Develop high-quality executive-level presentations to communicate program status, insights, and strategic direction Identify risks and dependencies early, implement mitigation strategies, and provide regular updates to senior leadership Continuously improve and optimize operational processes, ensuring program scalability and delivery excellence Coordinate with vendors and manage subcontractor-related program initiatives Advocate and support Agile/Scrum-based delivery models for improved cross-functional collaboration and execution Required Qualifications 10+ years of total experience in IT or related fields, with 5+ years in program management and business operations Strong hands-on experience managing business operations programs across multiple geographies or global delivery models Excellent analytical and problem-solving skills, with the ability to turn data into actionable insights Proven track record of successfully managing strategic initiatives with multiple stakeholders and cross-functional teams Advanced knowledge of Microsoft Excel for data analysis, modeling, and visualization Skilled in CRM tools experience with Salesforce CRM, Siebel, Clarify, Vantive, PeopleSoft, or NetSuite is a plus Familiarity with project management tools such as JIRA, MS Project, or similar platforms Strong communication and stakeholder engagement skills, including experience working with executive leadership Experience in driving continuous improvement and process optimization within business operations Preferred Qualifications Understanding of Agile methodologies and Scrum practices; experience as or with a Scrum Master is an advantage Experience managing external vendors or subcontractor programs PMP or Agile certification is a plus At Salesforce, we re on a mission to help businesses transform through innovation, customer success, and operational excellence. As part of our Customer Success organization, you ll be empowered to make a real impact, work with cutting-edge tools, and join a culture of collaboration, purpose, and continuous growth. Enjoy world-class benefits, including: Comprehensive well-being and healthcare coverage Generous parental leave, adoption and fertility support Ongoing enablement via Trailhead and leadership coaching Opportunities to give back through Salesforce s 1:1:1 philanthropy model Be a part of the team driving customer success at scale. Apply now to build a better tomorrow.

Azure Data Engineer (Mid-Level) Hyderabad Location: Hyderabad, India Job Type: Full-Time | On-site/Hybrid Experience Level: 5+ Years Industry: Information Technology / Cloud Data Engineering Job Overview We are hiring an experienced Azure Data Engineer (Mid-Level) to join our team in Hyderabad. In this role, you will work closely with business stakeholders, analysts, and IT teams to design, implement, and manage scalable, high-performance data solutions on the Azure Cloud Platform. Your expertise in data modeling, ETL development, and cloud-based data warehousing will be critical in supporting data-driven decision-making across the organization. Key Responsibilities Analyze large datasets and deliver clear, actionable reports using statistical techniques. Design and implement data pipelines, data collection systems, and analytics strategies that enhance operational efficiency. Develop and maintain data systems, ensuring high data quality, consistency, and integrity. Collaborate with business stakeholders, analysts, and developers to translate business requirements into technical solutions. Design, build, and manage distributed data systems and applications on the Azure Cloud. Lead and execute ETL development, including data extraction, transformation, and loading using tools like Informatica or SSIS. Conduct technical design reviews, performance tuning, and testing of data workflows. Adapt to changing priorities and contribute as an individual contributor or team leader depending on project scope. Required Qualifications & Skills Bachelor s degree in Computer Science, Information Systems, or a related field. Minimum 5+ years of experience in data engineering, data analysis, or database design. Proficient in SQL and T-SQL for querying and managing relational databases. Hands-on experience with ETL frameworks such as Informatica or SSIS. Strong understanding of data modeling, data mining, and segmentation techniques. Experience working with structured and unstructured data sources. Proficient in statistical tools and packages (Excel, SSIS, SAS, etc.). Strong analytical mindset with excellent attention to detail and data accuracy. Preferred Skills (Good to Have) Experience with Python and Apache Spark for data manipulation and automation. Experience with modern data platforms: Azure Synapse Analytics Azure Databricks Amazon Redshift Prior experience in developing automation solutions using Python or similar scripting languages. Knowledge of Enterprise Data Warehousing (EDW) concepts and solutions. Competitive compensation package with benefits. Work with cutting-edge cloud technologies in real-world environments. Collaborative, fast-paced, and innovation-driven workplace. Career development support with continuous learning opportunities. A chance to make a tangible impact on enterprise-level data systems. Apply Now If you are a data-driven professional with a strong command of Azure and ETL tools, and you re looking to advance your career in data engineering, apply now and become part of a forward-thinking tech team based in Hyderabad! Qualification : Bachelors degree in Computer Science, Information Systems, or a related field.

IT Engineer Location: Hyderabad, Telangana, India Company: Qualcomm India Private Limited Job Overview We are looking for an experienced IT Engineer to manage and support UNIX-based systems in complex heterogeneous environments. The role involves troubleshooting, administration, and ensuring the availability of systems and services within the organization. You will work with multiple operating systems such as Red Hat Enterprise Linux, Ubuntu, SUSE, and Solaris, as well as hardware platforms like HP, Sun, Super Micro, and Dell. Key Responsibilities Administer and troubleshoot UNIX-based systems (Red Hat, Ubuntu, SUSE, Solaris) and virtual infrastructure across multiple locations. Configure and deploy hardware devices such as HP DL/BL Series Servers, Sun Hardware, Super Micro, and Dell hardware platforms. Work with storage technologies, including SAN and RAID concepts. Manage and operate microservices using Docker and Kubernetes. Use configuration management tools like Ansible to automate server setup and deployment. Diagnose, resolve, and escalate technical issues impacting service availability. Perform server PXE installations, kickstart configurations, and manage patching and package updates. Participate in Datacenter operations and after-hours escalations relating to critical business activities. Contribute to knowledge sharing among team members and manage service responsibilities in a rotational on-call setup. Required Skills 3+ years of IT-related work experience with a Bachelor's degree, OR 5+ years of IT-related work experience without a Bachelor s degree. Strong troubleshooting skills in UNIX operating systems (Red Hat, Ubuntu, SUSE, Solaris). Hands-on experience with hardware devices, including HP DL/BL Series Servers, Sun Hardware, Super Micro, and Dell platforms. Familiarity with microservices technologies like Docker and Kubernetes. Experience with configuration management tools, particularly Ansible. Experience managing servers across different environments (Linux, Solaris, VMware). Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Time management and organizational skills, with the ability to learn new skills quickly. Change management experience. Physical Requirements Frequent transportation and installation of equipment up to 20 lbs. About Qualcomm Qualcomm is a leading company in the technology and telecommunications industry, providing innovative solutions for mobile, IoT, and advanced technologies. Join Qualcomm s talented team and be part of an exciting and fast-paced environment! Apply today to become part of Qualcomm s cutting-edge technology team!

Business Operations Analyst IT Managed Services Location: Hyderabad, India Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services. For over 25 years, Milestone has supported enterprise clients with IT transformation, innovation, and operational agility. We specialize in solutions like Application Services, Digital Product Engineering, AI/Automation, and ServiceNow. With over 3,000 employees, Milestone continues to drive industry-leading innovation through a people-first approach and collaborative work culture. Job Overview Milestone India is seeking a talented and dynamic Business Operations Analyst to join the Business Operations team. The role involves supporting Onshore Service Delivery Executives (SDMs) and Managers globally. You will analyze data, identify business opportunities, and improve operational efficiency. This position requires excellent attention to detail and the ability to work with multiple stakeholders. How You Will Make an Impact Review Business Policies & Processes: Analyze data and business information to identify opportunities for improvement and optimize operations. Financial Performance Reporting: Generate dashboards/reports on costs vs revenue for key customers. Identify cost-saving initiatives, billing leakages, and profitability opportunities. Cross-functional Collaboration: Work closely with executive management, delivery, sales, and finance teams to achieve company goals. Timecard Administration: Ensure accurate recording and billing of hours across multiple programs. Billing Analysis: Provide billing recaps and analysis for the delivery team to take corrective actions. Template Standardization: Standardize reporting templates for CSAT, QBRs, MBRs, and other KPIs. Customer NPS Reporting: Track and follow-up on customer NPS scores and provide reporting insights. SLA/KPI Reporting: Report on project SLAs, KPIs, and CPI index to measure performance. Process Automation & Centralization: Identify opportunities to centralize mundane tasks, automate processes, and reduce human errors. Vendor Feedback: Provide periodic feedback based on data and SLAs to improve efficiency and reduce costs. Financial Data Presentation: Present financial insights to key customers and internal stakeholders. Strategic Financial Planning: Experience in finance management, operations, budgeting, cost control, and M&A. Customer Billing: Centralize and validate billing accuracy across clients and vendors. Contract Management: Track SOW/CR renewals and ensure timely amendments and follow-up with stakeholders. Resource Tracking: Ensure resources are properly billed from day-1, tracking hires, terminations, and role movements. Adhoc Project Support: Handle new projects, assess, plan, and execute with support from the Team Lead. What You Will Need to Succeed Experience: At least 5-7 years in a Business Operations Analyst role, with 7-9 years of hands-on IT experience. Self-driven: Ability to work independently with minimal supervision. Analytical Skills: Strong analytical and organizational skills to enhance business performance and improve processes. Reporting Skills: Ability to generate insightful reports and present data to management and customers. Financial Acumen: Knowledge of finance and delivery to improve profitability and reduce delivery costs. Advanced Excel Skills: Strong proficiency in Excel, PowerPoint, and reporting tools (e.g., Tableau, Workday). Collaboration: Proven ability to build positive, constructive relationships with superiors, peers, and stakeholders. Agility: Willingness to stretch and contribute as needed. Exceptional Communication: Excellent verbal and written communication skills to interface with various teams. At Milestone, we believe in providing a collaborative, inclusive environment where employees are empowered to reach their full potential. By working at Milestone, you will have the opportunity to contribute to transformational IT solutions, enhance your skill set, and work with cutting-edge technologies.

Data Analyst/BI Developer Location: Hyderabad, India Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services to drive specific business outcomes, including digital transformation, innovation, and operational agility. With a culture focused on building an employee-first, performance-based environment, Milestone has a history of supporting category-defining enterprise clients. We provide solutions in Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. For over 25 years, Milestone has been at the forefront of transforming the IT industry, applying best practices to deliver both short-term and long-term value to clients. By utilizing Intelligent Automation, we help businesses accelerate their IT transformation while improving operational efficiency. With a team of over 3,000 employees serving 200+ companies worldwide, we are committed to delivering innovation and improving productivity in business operations. Job Overview Milestone is seeking a talented and dynamic Data Analyst/BI Developer to join our team. This role involves developing and maintaining interactive dashboards and reports, optimizing SQL queries, and designing data models to support business needs. The ideal candidate will have a strong background in Tableau, SQL, and Power Apps, and will be responsible for transforming business requirements into technical solutions while ensuring data quality and integrity. Responsibilities: Develop and maintain interactive dashboards and reports using Tableau (strong experience required). Write and optimize SQL queries to extract, transform, and load (ETL) data from various sources. Design and implement data models and databases to support business needs. Work with cross-functional teams to understand business requirements and translate them into technical solutions. Create and manage Power Apps to automate workflows and improve business processes. Perform data validation to ensure data quality and integrity. Provide training and support to end-users on data tools and applications. Stay updated with the latest trends and best practices in data analytics and visualization. Qualifications: Bachelor's degree in Computer Science, Information Technology, Data Science, or a related field. 7+ years of proven experience with Tableau for data visualization. 5+ years of strong proficiency in MS SQL Server and experience with relational databases. 2+ years of experience with Power Apps for creating business applications. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Experience with other data tools and technologies is a plus. At Milestone, we empower our employees to achieve their full potential in a collaborative and inclusive environment. As a Data Analyst/BI Developer, you will have the opportunity to work on innovative data solutions, enhance business decision-making, and drive meaningful change. Join us and be part of a dynamic team that is revolutionizing the way IT is deployed worldwide. Qualification : Bachelor's degree in Computer Science, Information Technology, Data Science, or a related field.

IT Support Specialist L2 Location: Hyderabad, India Location Type: Onsite Job ID: 9853 Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services to drive business outcomes such as digital transformation, innovation, and operational agility. For over 25 years, Milestone has supported category-defining enterprise clients, helping them grow ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone focuses on building an employee-first, performance-based culture and continues to revolutionize IT deployment with cutting-edge technology solutions. With over 3,000 employees across the globe, Milestone delivers industry-leading innovation and applies continuous service improvement to provide long-term value to clients. Job Overview As an IT Support Specialist, you will collaborate with employees to quickly resolve any technical issue that disrupts their day-to-day activities. We are looking for someone who is a quick thinker, resourceful, and can quickly locate solutions to problems. You must have experience working at a phone/chat-based technical support desk or at a walk-up support station. Responsibilities: Provide technical support for employees both in-person at the office and online (via email, Slack, and tickets). Image Mac, Windows, and Linux computers and configure them for employees. Collaborate with IT departments and the IT Support team to troubleshoot network connectivity issues, test Audio/Visual (AV) equipment, and manage inventory. Perform small project-based work to enhance IT systems and other related technologies. Train employees on new applications, hardware, and IT systems to improve their technical proficiency. Skills & Qualifications: Education: Bachelor s graduate in any stream. Experience: Minimum of 2+ years of IT industry experience. Technical Skills: VOIP administration experience, experience troubleshooting Chrome OS, command-line Unix experience, understanding of A/V concepts, experience with GSuite tools (GMail, Google Docs, Google Calendar). Communication Skills: Exceptional verbal and written communication skills with an emphasis on clarity, conciseness, and a friendly approach. Knowledge Expansion: A history of expanding knowledge through self-taught technical training or formal certifications. End-User Support: Experience providing support for MacOS, Chrome OS, and Windows operating systems. Problem-Solving: Strong troubleshooting skills with an intuitive approach to solving technical issues. Networking Knowledge: A strong understanding of connecting computers to networks, particularly over Wi-Fi and VPN. Physical Requirements: Ability to lift 50+ lbs of computer equipment and hardware, use ladders, and employ hand tools when necessary. Flexibility: Ability to work on weekends as needed. At Milestone, we believe in fostering a collaborative and inclusive work environment that supports employees in achieving their professional goals. As part of our team, you will have the opportunity to grow and contribute to innovative IT solutions that drive success for our clients worldwide. Qualification : Bachelors graduate in any stream.

Job Opening: Squad Lead SAP OTC - eCommerce Location: Hyderabad, India | Full-Time About the Role Join a global healthcare biopharma company in Hyderabad and be part of a 130-year legacy of success. Backed by ethical integrity and forward momentum, we strive to achieve new milestones in global healthcare. In this role, you'll work with cutting-edge technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Help us tackle some of the world's greatest health threats through innovation and execution excellence! Be a leader who uses data, analytics, and insights to drive decision-making and improve the customer journey. As part of our global Technology Centers, you ll collaborate with cross-functional teams to deliver business solutions that make a difference in global healthcare. Role Overview As the SAP OTC (Order to Cash) - eCommerce Technical Squad Lead for Animal Health IT, you will be responsible for managing the eCommerce local squad and delivering eCommerce solutions. This includes collaborating with global teams to design, implement, and optimize SAP solutions that enhance business operations and the customer experience. The ideal candidate will have strong experience in SAP eCommerce platforms and a proven track record in delivering successful projects. What You ll Do Collaborate with Global Business Process Lead on eCommerce and commercial stakeholders to ensure integration of eCommerce processes across the organization. Define technical solutions for SAP Commerce Cloud and the broader ecosystem. Support SAP Commerce Cloud development and manage daily operations within the eCommerce local squad. Provide technical guidance to development teams and other functional team members. Translate business requirements into technical specifications and design solutions. Ensure data accuracy and integrity across applications within the ecosystem. Troubleshoot and resolve complex issues related to eCommerce processes. Stay updated on industry trends, SAP advancements, and emerging eCommerce technologies. What You Need Bachelor s degree in Information Technology, Business Administration, or a related field. Minimum of 8-10 years of experience in SAP Commerce/Hybris with expertise in eCommerce, CMS, and Supply Chain applications implementations. 3-4 full life cycle implementations in SAP Commerce/Hybris (B2C and B2B platforms). Experience in SAP Commerce/Hybris eCommerce modules: cart, personalization, catalog, promotions, checkout, order management, and customer service. Strong understanding of Agile and Scrum methodologies. Knowledge of software engineering principles like design patterns, scalability, security, and performance optimization. Excellent project management skills with a track record of delivering projects on time and within budget. Strong analytical and problem-solving skills for troubleshooting complex issues. Excellent communication and interpersonal skills for collaborating with cross-functional teams. Experience with Spartacus (a nice-to-have) for front-end solutions in SAP Commerce. SAP certification in OTC or related modules is a plus. Join a global healthcare company that is making a real difference in patients' lives. Work on innovative health solutions for the world s most challenging diseases. Be part of a company that is evolving and always looking for new ideas and improvements. Collaborate with diverse teams and drive innovative solutions that have a meaningful impact. We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada, and MSD everywhere else. For more than a century, we ve been inventing for life, bringing forward medicines and vaccines for the world s most challenging diseases. Our company continues to be at the forefront of research, delivering innovative health solutions to advance the prevention and treatment of diseases that threaten people and animals globally. What We Look For Imagine waking up every morning knowing your work is saving and improving lives around the world. If you are intellectually curious, passionate about using your creativity and technical expertise to make a global impact, we want to hear from you. Join us and help us continue to bring hope to people fighting some of the most challenging diseases of our time. Qualification : Bachelors degree in Information Technology, Business Administration, or a related field.

Position Summary: Infor is looking for a talented Senior .NET Developer to join our India Infor SunSystems development team as we build momentum for our recently released Multi-Tenant cloud solution. SunSystems is a well-established financial management solution with a depth of functionality that attracts thousands of B2B customers in multiple verticals around the globe. The solution is combined with real time analytics and is tightly integrated into Infor s Technology platform. SunSystems R&D is forming a new team based in Hyderabad, to work side by side with the rest of the organisation currently based in Farnborough, UK and Shanghai China. This new team is a cross-platform development team incorporating Java, .NET and front-end skills and is intended to accelerate our delivery work on new features and product modernisation. This team will be part of a thriving local Infor community at the Infor Hyderabad office which spans several Infor products and this is great opportunity to get in at the start of the SunSystems team. As a member of our R&D team, the Senior .NET Developer works closely with Business Analysts, Product Owner, Product Managers, QA and Support teams to develop new functionality and provide an excellent experience for our customers and partners. The successful candidate will be responsible for developing new software features and REST APIs, solving issues and supporting a major modernisation of the product. At this level, it s expected the developer can provide mentorship to less experienced developers, within our agile (predominantly scrum) software teams. A Day in The Life Typically Includes: Developing new software features and enhancing existing functionality, working within our agile scrum teams, alongside product owner / business analyst, developers, QA, Scrum Master. Our teams are based across the UK, Shanghai China, and India, achieving a level of follow-the-sun development, and you may be working in teams with individuals from these localities. Building out new REST APIs for use in internal API-driven development and externally for partner and third party integrations. Investigating customer-reported software issues, security vulnerabilities and improvements to resolve in a timely and effective manner. Supporting other developers with code review and shared problem solving. Supporting product owner in understanding complexity of work, identifying constraints and dependencies and in estimating delivery timescales. Working with architects and principal developers to design features and functionality and to help to articulate the future direction of development, design principles and architecture for use across SunSystems. What You Will Need: Basic Qualifications Strong skills in .NET software development, with in-depth understanding of the Base Class Library (BCL) and ASP.Net Core. Experience working in an Agile (pref. Scrum) and iterative development approach. Strong written and verbal communication skills in English. Enthusiasm and ability to collaborate well with others, including remote teams. Professional pride, drive and curiosity, a diligent self-starter that keeps up to date with best practise and keeps your skillset sharp. Strong ability to think through large abstract systems and processes, comfortable problem-solving and working with data. Preferred Qualifications: Experience with Enterprise, SaaS and/or web platform software development lifecycle a big plus. Experience with some of our complementary range of technologies, e.g. Java, Typescript, XHR, Tomcat, Service based architectures with HTTP (SOAP / REST APIs) integrations, AWS, Microsoft SQL Server or similar RDBMS. Experience with CI/CD toolchains, IDE (Visual Studio / Rider / VS Code), PowerShell, Jenkins, Git. Customer focused mindset, with the ability to understand end user requirements and consider how users work with software that you develop. Understanding of Accounting/Reporting/Financial applications, or experience with or exposure to Infor SunSystems and Query and Analysis, beneficial but not required. About Infor: Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

Job Description Outline of responsibilities We are hiring a Senior Information Security Analyst to work in our growing IT Security team. You will monitor our digital environment for security issues, respond to security requests, install and operate security software, and document any security issues or breaches you find. To do well in this role you should have a bachelor's degree in computer science and / or experience in the information security field. The Group Senior Information Security Analyst should develop and operate the activities below: Threat Monitoring & Detection Proactively monitor security alerts using SIEM as part of our SOC, EDR, NIDS/NIPS, and other detection tools. Analyze logs and events to identif suspicious or malicious activities. Incident Response & Investigation Investigate security incidents, assess their impact, and recommend corrective actions. Lead and coordinate incident response efforts, ensuring rapid containment and mitigation. Perform root cause analysis to prevent future incidents. Security Operations & Risk Management Maintain and optimize security monitoring tools and processes. Contribute to the development and enforcement of security policies, procedures, and standards. Assist in vulnerability management by identifying, assessing, and remediating security gaps. Support security awareness initiatives by educating employees on cybersecurity best practices. User Support Provide guidance and support to users on security tools and processes, ensuring they are used correctly and efficiently. Respond to security request on ticketing solutions As Senior Information Security Analyst, you can take initiative and work autonomously. You have a good understanding of the current Security posture, and you can take decisions in your area of responsibility. You provide support to Blue Team Leads/IT Security Managers and participate actively in key projects. Qualifications GISA Education/Training/Qualifications/Profile Technical Skills Strong experience with SIEM platforms (e.g., Splunk, Microsoft Sentinel, QRadar). Proficiency in security technologies such as firewalls, IDS/IPS, EDR, and cloud security solutions. Experience with scripting (Python, PowerShell) for automation and log analysis. Familiarity with cloud environments, particularly Azure Security solutions. Soft Skills Strong analytical and problem-solving skills. Ability to work under pressure and respond effectively to security incidents. Excellent communication skills, with the ability to explain complex security issues to nontechnical stakeholders. Team-oriented mindset with a proactive approach to security challenges. Stay up-to-date on information technology trends and security standards. Experience & Certifications 5+ years of experience in cybersecurity, SOC operations, or security engineering. Certifications preferred: CISSP, CISM, GIAC, Azure Security certifications (SC-200) Company description IQEQ is a preeminent service provider to the alternative asset industry. IQEQ works with managers in multiple capacities ranging from hedge fund, private equity fund, and mutual fund launches; private equity fund administration; advisory firm set-up, regulatory registration and infrastructure design; ongoing regulatory compliance (SEC, CFTC, and 40 Act); financial controls and operational support services; compliance and operational related projects and reviews; and outsourced CFO/controller and administration services to private equity fund investments portfolio companies, real estate assets and energy assets. Our client base is growing, and our existing clients are engaging the firm across the spectrum of our services offerings.

Job Description Responsibilities Identify projects and initiatives to deliver tangible end user operational improvements across the internal and external IT ecosystem. Collaborate with IT teams to ensure seamless integration with existing systems Engineer and optimize systems to operate within defined SLAs and achieve internal KPIs related to IAM efficiency, security, and performance. Feedback from users on IAM processes (i.e. access request/revoke, access lock down, etc.). Number of help desk tickets related to IAM issues (e.g., login problems, access issues). Implement automation and process improvements to streamline IAM workflows (e.g., automated role definitions, workflow optimization), increasing operational efficiency. Tasks Design and engineer IAM solutions to support the full lifecycle of client identities, from onboarding to offboarding, ensuring secure and efficient processes. Manage and execute changes to IAM systems (e.g., SailPoint, Active Directory, Entra ID), driving system improvements while minimizing disruptions and adhering to change management protocols for security and system stability. Conduct periodic reviews of user access rights and support in forensic analysis and compliance reports. Assist in preparing for internal and external IAM audits, ensuring proper documentation and compliance. Support the implementation of Single Sign-On (SSO) systems across enterprise applications. Troubleshoot authentication issues related to login and access. Ordinary and Extraordinary administration and optimization if IAM systems (e.g., SailPoint, Active Directory, Entra ID), focusing on improving system performance, scalability, and security. Collaborate with help desk and support teams to escalate and manage complex cases. Develop, maintain, and update technical documentation related to system configurations, processes, troubleshooting steps, and resolutions, ensuring high-quality knowledge management. Working with Windows NTFS and DFS services Key competencies for position and level In addition to demonstrating our Global Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Be a strong team player. Proactive mindset to always look to make improvements. Confident communication skills with the ability to speak to business stakeholders / application owners technical individuals to elicit requirements. Willing to continually learn new skills and technologies. Work well under pressure. Qualifications Education / professional qualifications Graduate degree, preferably in IT related disciplines Microsoft Certifications would be preferred Background experience Hands-on experience with IAM Active Directory and Entra ID on hybrid environment Strong verbal and written communication skills. Knowledge of configuring, troubleshooting, and maintaining IAM tools and systems. Experience of Active Directory, Windows Servers and NTFS permissions. Knowledge of VMware, Azure hosting and SailPoint platform is nice to have. Company, product, and market knowledge Experience of working in a complex, multi-country professional services, financial services or BPO organisation with complex processing requirements preferred but not essential. Multi-country experience and demonstrates an ability to work in a multi-cultural, talented, and demanding team environment. Excellent communication skills in both written and oral form, with staff members, customers, suppliers, and the management team with the ability to make decisions, act and get results. Passion, dynamism, and drive Personal presence, integrity, and credibility Ability to solve problems either independently or by utilising other members of the team where necessary. Ability to focus on priority, when business impact required. Languages Fully proficient spoken and written English, additional European languages will be an asset Company description IQEQ is a preeminent service provider to the alternative asset industry. IQEQ works with managers in multiple capacities ranging from hedge fund, private equity fund, and mutual fund launches; private equity fund administration; advisory firm set-up, regulatory registration and infrastructure design; ongoing regulatory compliance (SEC, CFTC, and 40 Act); financial controls and operational support services; compliance and operational related projects and reviews; and outsourced CFO/controller and administration services to private equity fund investments portfolio companies, real estate assets and energy assets. Our client base is growing, and our existing clients are engaging the firm across the spectrum of our services offerings. Qualification : Graduate degree, preferably in IT related disciplines Microsoft Certifications would be preferred

Job Title: Oracle EBS Performance Tuning Expert Department: Oracle CSS Organization Career Level: IC4 Job Summary: Oracle CSS is looking for an experienced Oracle EBS Performance Tuning Expert with a customer-first mindset. The ideal candidate will have extensive expertise in SQL and database performance tuning, along with the ability to manage and support Oracle Database, Middleware, and E-Business Suite applications in both OCI and on-premise environments. Key Responsibilities: As a member of our IT team, you will be responsible for the following: Database and Application Management: Oversee and support Oracle Database, Middleware, and E-Business Suite applications in both OCI and on-premise environments. Environment Analysis and Recommendations: Analyze customer environments and provide actionable recommendations to improve stability and performance. Infrastructure and Application Changes: Implement and coordinate updates across Infrastructure, Database, Middleware, and Application layers in OCI and on-premise environments. Automation: Drive the simplification of server/service management and minimize incidents/problems by implementing automation solutions. Reusable Frameworks and Standards: Create and maintain reusable frameworks, standards, and automation tools to streamline Database, Middleware, and Application changes. Oracle Database Upgrades: Lead Oracle Database upgrades from 12c to 19c and configure Multitenant environments. E-Business Suite Upgrades: Manage Oracle E-Business Suite upgrades to version 12.2.x. Migration to OCI: Migrate on-premise E-Business Suite and Middleware systems to Oracle Cloud Infrastructure (OCI). High Availability Support: Support and maintain Oracle E-Business Suite high availability configurations across data centers, including Database Node (RAC, Active Data Guard, Standby), Web Node (Load Balancing, DNS/Network Configuration), and Forms Node (Load Balancing). Backup & Recovery: Implement and monitor backup and recovery strategies using RMAN and Zero Data Loss Recovery Appliance (ZDLRA). Capacity Management: Provide capacity management recommendations and oversee implementation strategies. Monitoring and Configuration: Configure and monitor database and application targets using Oracle Enterprise Manager and custom scripts. Qualifications: Education: Bachelor s or Master s degree in Engineering or a related field. Experience: Minimum of 6 years of experience managing and delivering solutions with Oracle Database, Middleware, and E-Business Suite products. Technical Skills: Expertise in SQL tuning and database performance optimization. Hands-on experience with scripting and automation, especially using high-level languages like Python (with a focus on object-oriented principles). Familiarity with DevOps practices and tools for Infrastructure Automation. Working knowledge of orchestrator tools for enhancing automation processes. Communication Skills: Strong verbal and written communication skills for effective collaboration. Qualification : Bachelors or Masters degree in Engineering or a related field.

Associate Manager, Customer Support At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. As an Associate Manager, your primary role will be to manage a team of customer support agents. You will be responsible for your team's performance as measured by key operational metrics, including contacts handled, first contact resolution rates, and quality scores. You will coach team members in a timely manner based on their performance against these metrics. Additionally, you will work closely with senior leadership to own optimization initiatives and contribute to roadmap efforts. This may include participating in interviews. You will become a subject matter expert on Coinbase's operational processes and workflows, collaborating across customer experience teams as needed. As business needs require, you may manage Customer Support Supervisors. To perform these duties successfully, you will utilize tools such as: Maestro QA, Salesforce, Slack, G-Suite, Confluence, Looker, Amazon Web Services (AWS), and proprietary technologies. Familiarity with these systems is essential for tracking agent performance, collaborating with colleagues, documenting procedures, and analyzing business data. What you ll be doing (ie. job duties): Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) Manage and support initiatives aimed at improving operations through the automate, eliminate, and optimize framework. Act as a trusted point of contact for escalations and high priority issues related to your scope. Achieve SLAs, productivity and quality metrics for your line of business/team members. Collaborate cross-functionally with Program, Quality, Training and Product teams to improve existing workflows and processes. Utilize an in-depth understanding of metrics to drive data-backed business decisions. Communicate policies and follow up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken. Provide leadership and mentorship across key areas like performance management, learning & development, and leadership skills Potentially manage Customer Support Supervisors as business needs necessitate Participate in the interview and selection process for new customer support agents What we look for in you (ie. job requirements): Customer obsessed, motivated by Coinbase s mission and crafting a seamless support experience for our global customer base. Minimum of 8 years of relevant experience in financial services, technology and/or customer support. Minimum of 5 years of people management experience in an operations environment. Ultra proactive in identifying opportunities, proposing solutions, and demonstrating a bias for action in executing solutions Excellent track record of leading deeply engaged and high performing teams and using metrics to make business decisions. Ability to work independently and as part of a team, with a high level of self-motivation, personal accountability, and natural curiosity Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines Drives urgency and adapts flexibly to evolving needs in a complex, fast-paced, and high-growth environment. Crypto is a 24/7/365 business so availability to work shifts on weekends, and outside of the "standard" work day Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences Willing to work from an office at Hyderabad, India OR Manila Philippines Nice to haves: Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. Advanced experience in project management, analytics or quality assurance. Advanced degree in business, finance, customer experience and/or blockchain. Advanced understanding of Google apps, JIRA, Salesforce Service Cloud Pay Transparency Notice:The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision). Pay Range: 3,320,000 3,320,000 INR Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights noticehere. Additionally, Coinbase participates in theE-Verify programin certain locations, as r...

Principal Engineer - Infrastructure Development Company Overview Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes. Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development. Arcesium seeks a talented and motivated Principal Engineer to join our Infrastructure Development team. This person will work and coordinate internal projects and support Engineering Managers. The successful candidate will be responsible for a variety of critical initiatives that will help Arcesium achieve its strategic goals and growth. The Infrastructure Development team is responsible for multiple functional areas which include Access & Identity Management, Linux Compute, Discovery, Networking, Observability, SDLC, and Storage, built on top of AWS, which provide the foundation upon which our customer-facing financial technology platform builds and runs. Infrastructure is a high-impact engineering team that builds new services, automates systems, integrates cloud & open-source software, and operates critical systems depending on the needs of the firm. What you'll do: Help build the next generation of IT infrastructure e.g. containers infrastructure using Docker & Kubernetes cluster create, manage and upgrade. Create, consult on and review architectural decisions of infrastructure projects/products. Build and maintain the firm s critical IT infrastructure such as Linux, Windows, Git, DNS, Kerberos, Syslog, Apache, Perl, Python, E-mail, Ansible, ELK. Safeguard the firm s and its customers data. Minimize the risk of system failures and ensure that controls are in place to detect failures. Work with tech teams to ensure infrastructure scales dynamically based on the usage pattern. Collaborate with internal teams to develop messaging to senior stakeholders. Build and maintain relationships and create trust with internal stakeholders and Application Engineering teams. Communicate with all stakeholders, prepare project plans, release notes and conduct regular governance meetings. What you'll need: 10-20 years of experience in system administration/software engineering. Strong programming experience in Python/C/Go/Haskell. Good knowledge of Unix system, web technologies, and AWS. Experience with tools and processes that will help you manage, understand, and debug large, complex distributed systems. Attention to detail and quality, and the ability to work well in and across teams. The ability to be self-motivated and to think independently while being a team player. Exceptional verbal and written communication skills. Ability to multitask and manage multiple deliverables paired with a can-do attitude.

Location: Wherever innovation calls currently Pune, India Company: Wipro Limited Where Transformation Meets Imagination The Bridge Builder: Business Analyst Edition Welcome to Wipro, a place where technology bends to imagination, and solutions aren t just delivered they re crafted with purpose. We re assembling a team of curious minds who love to decode customer wishes, translate them into technical magic, and bring dreams to life. Enter: The Business Analyst, aka The Professional Mind Reader, aka The Human API between our clients and tech wizards. Your Mission: Decode, Design, Deliver Phase 1: Speak the Language of Customers Your first superpower? Understanding what customers mean not just what they say. Meet clients, listen intently, and capture every functional, non-functional, and maybe-even-impossible requirement they throw your way. Dive deep into their RFIs and RFPs like you re solving a treasure map. Sketch out workflow charts, diagrams, and system capabilities you turn chaos into clarity. Gather the right squad internally (project managers, presales gurus, tech architects), and cook up the perfect response to every client ask. Be the voice of reality if a request impacts cost or timeline, you re the first to raise the flag. Present prototypes, show off solutions, and become your client s trusted advisor not just a note-taker. Phase 2: Speak the Language of Delivery Superpower number two? Translating customer dreams into technical reality. Keep the delivery team tuned into every whisper of customer feedback. Review test cases to make sure every client wish made it into the final bake. Run root cause analyses if things go sideways and suggest fixes like a pro. Be the guardian of change requests you re the one making sure new ideas make it to the blueprint. Support QA teams, join hands for UAT demos, and make sure every test is a triumph. Help stitch the final solution together before the grand reveal. And once the project kicks off, stay close guiding the delivery ship to safe harbor. Phase 3: Spread the Knowledge Superpower number three? Turning your smarts into sharable gold. Connect with fellow BAs to swap secrets, tools, and tricks of the trade. Write whitepapers, pen down POVs, and sprinkle your expertise into every corner of Wipro s knowledge galaxy. Build a library of use cases and reusable assets, so no one has to start from scratch. Research industry trends because a wise analyst knows the future before it knocks. Your Scorecard (How We ll Know You re a Legend) This isn t just a job post. It s a call to reinvent yourself. At Wipro, we re rewriting the rules of work, one bold reinvention at a time. If you love connecting the dots between business needs and technical brilliance, this is where you belong. Reinvent your world and ours. Join Wipro. Bring your best ideas. Shape the future. (PS: We explicitly welcome applications from people with disabilities everyone belongs here.)

Tezo: Digital & AI Solutions Provider Tezo is a new generation Digital & AI solutions provider, with a history of creating remarkable outcomes for our customers. We bring exceptional experiences using cutting-edge analytics, data proficiency, technology, and digital excellence. Roles & Responsibilities: Understand Tezo offerings clearly in order to effectively communicate with prospects. Know and understand the assigned territory. Validate and manage assigned target accounts on CRM. Effective prospecting (via cold calling, outbound calls, emailing, and networking). Tailor pitch according to account/contact profile and effectively engage a prospect at various stages of the sales cycle (cold call/follow-up). Good knowledge of tools like LinkedIn Sales Navigator, ZoomInfo, and other tools. Qualify by BANT (Budget, Authority, Need, and Time). Work with internal teams to get SOW/Proposals in line with client discussions and manage negotiation/closure. Work closely with the Sales Manager and support engaging with key accounts by qualifying prospects and driving new opportunities. Strive to meet or exceed lead targets on a daily, weekly, monthly, and quarterly basis. Qualification: Postgraduate (MBA) in Marketing. 2 - 5 years' experience in IT Services Sales in the USA. Excellent communication skills (especially engaging customers over the phone and email). Organized, disciplined, and a hunter by choice. Key Skills: Business Development Inside Sales International Sales Sales Qualification : Postgraduate (MBA) in Marketing.

About the Job Like Google's own ambitions, the role of a Software Engineering Manager goes beyond Search. This position combines technical leadership with team management to drive high-impact AI/ML projects while enabling engineers to deliver their best work. You ll manage project goals, product strategy, and team development, ensuring that both innovation and execution stay at the forefront. Google s engineering teams tackle challenges across AI, natural language processing, large-scale system design, distributed computing, security, and more. As a manager, you ll guide the team in exploring new technologies while building AI/ML solutions that scale for Google's IT and Support business, driving efficiencies at scale through automation. In Corp Eng, we deliver world-class business solutions for all Googlers. By combining AI, ML, and automation, we help improve processes, build impactful solutions, and empower teams to create more helpful products and services. Simply put: We are Google for Googlers. Responsibilities Lead a team of engineers, driving technical strategy and execution of key AI/ML projects, ensuring timely and high-quality delivery. Build applied ML products using the latest ML techniques and tools (e.g., TensorFlow, deep learning, natural language processing). Drive engineering projects and ML model development to enable agentic automation and deliver scalable solutions. Collaborate with leadership across functions to identify new opportunities, design solutions, and shape the vision for AI/ML in the IT and Support space. Minimum Qualifications Bachelor s degree in Computer Science, a related technical field, or equivalent practical experience. 8 years of experience in software development using one or more programming languages (e.g., Python, C, C++, Java, JavaScript). 5 years of experience with machine learning algorithms and tools (e.g., TensorFlow) or applied ML (e.g., deep learning, natural language processing). 3 years of technical leadership experience, including 2 years in people management or team supervision. Preferred Qualifications Master s degree or PhD in Engineering, Computer Science, or a related technical field. Strong knowledge of AI/ML algorithms, techniques, and tools. Excellent problem-solving, analytical, and communication skills.

About HSBC If you're looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you re aiming to reach the top or take your career in an exciting new direction, HSBC provides opportunities, support, and rewards to help you achieve your goals. With operations in 64 countries and territories, HSBC is one of the largest banking and financial services organizations in the world. We strive to be at the forefront of global growth, enabling businesses to thrive, economies to prosper, and helping individuals realize their ambitions. Role: Project Manager We are currently seeking an experienced professional to join our team as a Project Manager. In this role, you will lead complex IT infrastructure projects, engage with stakeholders, manage project alignment, and oversee financial and executive reporting. You will be a critical part of ensuring that HSBC s projects are successfully delivered and aligned with wider organizational goals. Key Responsibilities: Stakeholder Engagement: Influence the project approach and secure stakeholder buy-in for the project plan, commitments, and changes. Support project and technology teams to proactively manage delivery, balancing scope, schedule, resourcing, dependencies, communications, and budget. Project Alignment & Reporting: Ensure the project aligns with wider program objectives and, when necessary, the broader change portfolio across HSBC. Oversee the monitoring and reporting of progress, issues, dependencies, and risks to program management, internal stakeholders, and steering committees. Provide recommendations to guide decision-making to ensure continued progress toward delivery and benefit realization. Financial Management: Track and manage operating and capital spending within budgetary constraints, identifying risks and discrepancies. Ensure adherence to financial processes and report on financial business case commitments. Project Management Office (PMO): Assist in developing and managing the project management office (PMO) or project management practice. Encourage adherence to the project management framework, security controls, and technology architecture by ensuring compliance with standard controls. Executive Reporting: Provide timely updates to global/regional/business functions and contribute to executive leadership teams to assess performance against project/program objectives. Help identify future roadmaps and areas for improvement. Requirements: Experience: Proven experience managing large, complex IT infrastructure projects and programs using Waterfall, Hybrid, and Agile methodologies. Strong ability to direct and influence stakeholders in a matrix-oriented environment and to build partnerships at both junior and senior levels. Extensive experience in delivering large-scale IT infrastructure projects in a global and complex environment. Proven experience in stakeholder and relationship management. Skills & Certifications: Strong project and program management skills, including decision-making, communication, critical thinking, analytical, and interpersonal skills. PMP or equivalent certifications are desirable. Experience in reporting and presenting to C-suite leadership, enabling executive teams to review performance against project/program objectives. At HSBC, you ll be part of a dynamic and innovative global organization that offers continuous professional growth, flexible working arrangements, and a collaborative work culture. Join us to make an impact on a global scale and shape the future of financial services.

About HSBC If you're looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and ultimately helping people fulfill their hopes and realize their ambitions. The Role We are currently seeking an experienced professional to join our team as a Project Manager. In this role, you will lead the design, development, and implementation of scalable, event-driven systems that bridge the gap between legacy and modern platforms. Your role will be pivotal in ensuring seamless communication, driving the integration of platforms, and leading end-to-end development efforts to deliver robust IT solutions. Principal Responsibilities Events Architecture and Development: Design, develop, and implement scalable, event-driven systems to ensure seamless integration and communication between legacy and modern platforms. Integration Expertise: Lead efforts to integrate legacy platforms with new systems while ensuring minimal downtime and maximum operational efficiency. Full Stack Development: Drive the full-stack development of applications, overseeing both front-end and back-end technologies. Technology Leadership: Provide technical guidance and leadership in the adoption of event-driven and microservices architectures, ensuring alignment with business and technical objectives. Collaboration: Work closely with cross-functional teams, including product managers, architects, and engineers, to deliver robust IT solutions that meet business needs. Stakeholder Engagement: Present technical designs, strategies, and outcomes to senior executives and key stakeholders in a clear and concise manner. Quality Assurance: Oversee quality assurance processes to ensure all deliverables meet the highest standards through rigorous testing and peer reviews. Documentation and Best Practices: Develop comprehensive technical documentation, contribute to organizational knowledge, and promote adherence to best practices across the team. Requirements Experience: 10-15 years of IT experience, including substantial experience in leading enterprise application development, delivery, and support. Project Management Expertise: Solid understanding of software development life cycle models, with expert knowledge of both Agile and traditional project management methodologies. Ability to blend these practices effectively to suit the project and business environment. System Integration: Proven success in integrating legacy systems with modern platforms. Cloud Platforms: Experience with cloud platforms like AWS, Azure, or GCP, focusing on serverless and event-driven services. Event Streaming Technologies: Familiarity with tools like Apache Kafka, RabbitMQ, or other event-streaming technologies. Database Experience: Hands-on experience with both relational (SQL) and NoSQL databases. Agile and SCRUM: Prior experience with SCRUM/Agile methodologies in enterprise-level application development projects. CI/CD & DevOps: Exposure to CI/CD pipelines, containerization (Docker), and orchestration tools (Kubernetes). Strong technical capabilities in DevOps, SAFe, and Agile control frameworks. Cloud Computing & Microservices: Experience in executing projects involving cloud computing, APIs, and microservices. Leadership & Mentorship: Proven ability to mentor, develop talent, and motivate teams to achieve optimal performance levels and career development. Stakeholder Management: Strong ability to translate technical details into business insights, and confidently present ideas and strategies to senior stakeholders and executives. Global Presence: Work for one of the largest financial services institutions in the world with operations across 64 countries and territories. Career Growth: Leverage HSBC s opportunities for professional development and career progression. Impactful Work: Play a key role in driving technological innovation and contributing to the future of global financial services. Qualification : At least 10 15 years of IT experience, including exposure to planning, leading, managing enterprise application development, delivery, and support.