Itil Framework Jobs in Pune

Leader of IT Operations Location: Pune | Employment Type: Full-Time About Redaptive Redaptive helps large companies modernize their infrastructure through Infrastructure Monetization. Headquartered in Denver with a global presence across 10+ countries, we focus on delivering measurable sustainability and operational impact. Position Summary Redaptive is seeking an exceptional Leader of IT Operations to join our technology leadership team. This executive role oversees ITSM, agile delivery, and ITIL implementation. The ideal candidate will have deep expertise in multi-national team leadership and the ability to translate strategic direction into operational results. Key Responsibilities IT Operations & ITSM Own all IT operations and service delivery, ensuring stability, security, and alignment with business priorities. Implement comprehensive ITIL practices including change, configuration, release, and incident management. Lead IT delivery teams in Pune using Agile delivery frameworks. Manage the vendor ecosystem, ensuring performance accountability and SLA adherence. Enterprise Systems & Automation Oversee administration of enterprise systems: Salesforce (CRM), NetSuite (ERP), and HubSpot. Drive system adoption through training, playbooks, and enablement programs. Collaborate with business operations to implement automation projects. Cybersecurity & Compliance Implement and monitor cybersecurity controls and incident response protocols. Ensure adherence to regulatory compliance and data protection requirements. Required Skills & Experience 12+ years of progressive IT leadership experience with multi-national teams. Deep expertise in ITIL v4 methodologies and Agile delivery. Strong experience with Salesforce, NetSuite, and HubSpot. Proven ability to translate corporate strategy into operational execution. ITIL Certification (Foundation minimum, Expert/Master preferred). Perks & Benefits Financial: Competitive pay, performance bonuses, and equity participation. Wellbeing: Comprehensive health insurance, wellness apps, and Employee Assistance Program. Flexibility: Hybrid work model, generous PTO, and family-first policies. Growth: Access to continuous learning programs and certifications.

Job Title: Senior Advanced Technical Services Engineer Location: Pune Experience: 5+ Years Company: TraceLink Department: Advanced Technical Services Company Overview: At TraceLink, we are transforming the global pharmaceutical supply chain to protect patients and ensure the availability of safe medicines worldwide. Our Opus Platform and innovative software solutions empower pharmaceutical companies to digitize operations, improve visibility, ensure compliance, and collaborate more effectively across complex global networks. Founded in 2009, TraceLink operates in 8 global offices, with 800+ employees, and serves 1,300+ customers across 60+ countries. Recognized by Gartner, IDC, and Comparably, we are proud to be a trusted industry leader and a great place to work. Position Overview: We are looking for an experienced and highly skilled Senior Advanced Technical Services Engineer to join our Pune-based team. As a senior member of the Advanced Technical Services team, you will lead technical issue resolution efforts, support internal tooling and data repair processes, and act as a technical mentor to the broader Technical Support organization. This role combines strong technical proficiency, problem-solving ability, and excellent interpersonal communication, playing a key role in enhancing customer satisfaction and internal team capabilities. Key Responsibilities: Resolve complex technical issues by working directly with TraceLink products and collaborating with internal teams to create custom solutions or internal tools Serve as a technical mentor and advisor to Technical Support Engineers Lead the triage, prioritization, and execution of customer data repair requests Create, maintain, and support scripts and tooling to enhance team productivity Act as a recognized Subject Matter Expert (SME) for 3 4 core TraceLink applications Document technical processes and deliver training to internal support teams Advocate for customer needs by collaborating with Product, Engineering, and other cross-functional teams to drive product improvements Analyze and troubleshoot application logs, errors, and complex integrations Skills and Competencies: Proficient in XML, JSON, CSV reading, parsing, and manipulation Working knowledge of scripting languages such as Perl, Python, Shell scripting Strong debugging and log analysis skills Ability to propose and evaluate multiple solutions to technical problems Understanding of B2B integration technologies such as AS2, SFTP, Web Services Extensive experience with tools including Microsoft Office, Google Workspace, Salesforce, Slack, and collaboration platforms Excellent verbal and written communication skills; strong documentation practices Highly self-motivated, with proven time management and project coordination skills Experience in mentoring, coaching, and cross-functional collaboration Proven ability to lead team efforts and resolve high-impact customer issues Strategic thinker who contributes to the continuous improvement of support processes Essential Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent experience) Minimum 5+ years of experience in a technical customer-facing role, preferably within SaaS or enterprise software companies Strong understanding of UNIX/Linux environments and Java-based applications Working knowledge of ERP systems Fluent in written and spoken English (additional languages a plus depending on region) What You'll Gain: Opportunity to work on mission-critical systems that impact global patient safety Collaborate with a global team in a dynamic, high-growth company Mentorship opportunities and career development in advanced technical roles Work in an environment that values innovation, ownership, and teamwork If you're passionate about solving complex technical challenges, mentoring others, and making a meaningful impact in the life sciences sector, we invite you to join us at TraceLink. Qualification : Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience)

Job Title: Technical Support Engineer II Location: Pune Experience: 2 5 Years Company: TraceLink Department: Support and Service Company Overview: TraceLink s innovative software solutions and Opus Platform empower the pharmaceutical industry to digitize their supply chain, enhancing compliance, visibility, and decision-making. Our technology helps reduce disruptions in medicine supply, ensuring patients worldwide receive the treatments they need. Founded in 2009, TraceLink has expanded to 8 offices globally, with over 800 employees and more than 1,300 customers across 60+ countries. We are recognized as an industry leader by Gartner and IDC, and celebrated for our positive company culture by Comparably. Position Overview: As a Technical Support Engineer II, you will play a vital role within our Support and Service organization to ensure customer success and satisfaction. Your technical expertise and problem-solving skills will be key to helping customers implement and utilize TraceLink s Life Sciences Cloud solutions effectively. This role requires strong interpersonal skills combined with experience in web applications, UNIX systems, scripting, and troubleshooting complex technical issues. Key Responsibilities: Engage directly with customers and internal teams to understand, document, troubleshoot, and resolve technical issues efficiently Develop and improve standard troubleshooting procedures and tools for recurring issues Collaborate closely with Product Management, Engineering, and Quality Assurance teams to facilitate timely resolution of customer-reported problems Provide excellent customer communication and ensure timely updates on issue status Skills and Qualifications: Proven experience supporting proprietary, enterprise-level software applications Strong customer-oriented communication skills with a professional, friendly attitude Excellent verbal and written communication abilities Strong analytical mindset with great attention to detail Proficiency with UNIX command line, especially in parsing and analyzing data sets Bachelor s degree in Computer Science, Information Technology, or a related field 2 to 5 years of experience in a technical support or troubleshooting role Ability to read, parse, and manipulate technical data formats such as XML, EDI, CSV Working knowledge of B2B communication protocols like AS2, SFTP, and Web Services Experience with scripting languages (e.g., Perl, Python, Shell) is a plus Familiarity with supply chain software and pharmaceutical industry knowledge preferred Flexibility to work shifts across Americas, EMEA, and India/APAC time zones (daytime, evening, and overnight) Work with cutting-edge cloud technology impacting patient safety worldwide Collaborate with a global, high-performing team Opportunity for career growth in a fast-paced, innovative environment Support an industry leader with a commitment to employee growth and culture Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Position Title: Director Professional Services Location: Pune Experience: 12+ years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. A leading provider of secure workspace access and Zero Trust-based application delivery solutions, empowering enterprises to enable secure and seamless remote work. Role Overview: Accops is seeking a seasoned Director Professional Services to lead and drive the end-to-end delivery of professional services engagements across clients and geographies. This is a leadership role requiring strong technical knowledge, project governance, customer engagement, team leadership, and strategic execution skills. The ideal candidate will combine a customer-centric approach with deep experience in IT services and virtualization technologies. Key Responsibilities: Lead and manage the delivery of professional services projects, ensuring timely, high-quality, and cost-effective execution in line with business objectives and customer expectations Oversee multi-client, multi-location project portfolios, balancing resource allocation, timelines, and budgets Implement and track key performance indicators (KPIs) to ensure delivery excellence and continuous improvement Build, mentor, and inspire a high-performing team of consultants, project managers, and technical specialists Identify skill gaps, design and execute training programs to develop internal team capabilities Act as a senior escalation point for critical customer issues, ensuring swift and effective resolution Drive stakeholder engagement, building strong relationships with customers to ensure satisfaction, retention, and future growth opportunities Collaborate cross-functionally with Sales, Presales, Customer Success, Development, and Product Management teams to ensure aligned execution Regularly assess and improve delivery methodologies, tools, and operational processes to drive efficiency, scalability, and repeatability Contribute to solution design, deployment, and configuration in line with Statements of Work (SoWs) Manage change requests in SoWs in coordination with customers and the Product Engineering team Travel to client sites as required for project execution, review meetings, and relationship management Technical Skills & Experience (Mandatory): Proven track record of managing large-scale IT service delivery and project portfolios Deep understanding of Virtualization Technologies (Accops, Citrix, Omnissa) and Zero Trust Security frameworks (e.g., IAM, ZTNA) Strong command of project governance, resource management, and budget control Ability to map complex business requirements to technical solutions Excellent communication, stakeholder management, and conflict resolution abilities Certifications such as PMP, ITIL, or similar are a strong plus Preferred Attributes: Strategic thinker with a hands-on execution mindset Passion for mentoring and developing talent Ability to thrive in a fast-paced, customer-driven environment Focused on operational excellence, process standardization, and automation Soft Skills & Behavioral Competencies: Excellent verbal and written communication skills Proactive and self-motivated Strong analytical and logical reasoning Flexible and adaptable to evolving business needs Exceptional multitasking and organizational abilities Collaborative team player with strong leadership qualities Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)

Position: Technical Support Specialist Location: Pune, Maharashtra, India Shift: Night shift, 6 PM 3 AM IST (On-site at Koregaon Park office, 5 days a week) Our Mission: Healthcare should be seamless for patients. Zocdoc empowers patients by offering an easy-to-use marketplace for booking in-person or virtual healthcare across the U.S., improving quality and affordability. Your Impact on Our Mission: As a Technical Support Specialist, you ll be the go-to expert providing timely, effective technical support to Zocdoc employees both remotely and onsite. You ll help maintain IT service quality, troubleshoot issues, and support hardware and software needs, ensuring smooth day-to-day operations. What You ll Do Daily: Provide first- and second-level technical support for network issues (LAN, WAN, Wi-Fi, VPN). Monitor and troubleshoot network devices and connectivity, escalating complex problems as needed. Support PC/Mac desktop issues, hardware repairs, and software applications. Assist with IT operational tasks like desk setups, inventory audits, and meeting room configurations. Manage systems administration for core IT services, including SaaS tools and process automation. Handle onboarding/offboarding workflows including machine imaging and account configuration. Maintain detailed documentation for IT systems and processes. Communicate promptly and clearly throughout ticket resolution to meet SLAs and ensure high user satisfaction. What You ll Need to Succeed: Bachelor s degree in Computer Science or relevant IT certifications and experience. 2+ years in technical support/helpdesk roles. Strong customer service skills and problem-solving mindset. Experience with Google Workspace admin, AzureAD, Intune, JAMF/JSS Suite. Hands-on troubleshooting skills for Windows and Mac environments. Knowledge of Windows Server, Active Directory, LDAP, DHCP, SSO, MFA. Familiarity with tools like Jira, Confluence, Slack, Bettercloud. Basic scripting skills (BASH, PowerShell, or similar). Benefits: Competitive salary and medical insurance. Perks including daily catered lunch, Ping Pong, daycare reimbursement. Wellness programs like Headspace and BetterLYF counseling. Cellphone and wifi reimbursement, parental leave, sabbatical after 5 years. Annual health check-ups and generous paid time off. Work with a smart, supportive team at a certified Great Place to Work. About Zocdoc: Zocdoc is the U.S. s leading digital health marketplace, connecting millions of patients with healthcare providers to improve the healthcare experience. Founded in 2007, Zocdoc emphasizes diversity, collaboration, and a mission-driven culture.

Job Title: Technical Support Engineer Company: Druva Location: Pune, Maharashtra, India About Druva: Druva enables cyber, data, and operational resilience for organizations worldwide with the Data Resiliency Cloud the industry s first and only SaaS solution at scale. Druva simplifies data protection, streamlines governance, and delivers data insights, helping customers accelerate cloud adoption. Trusted by thousands of enterprises, including 60 of the Fortune 500, Druva eliminates complex infrastructure and management costs, delivering robust data resilience across multiple geographies and clouds. About the Role: Join Druva s Global Customer Support team, a group of highly skilled engineers dedicated to resolving complex technical issues and enhancing the customer experience. As a Technical Support Engineer, you ll be on the front lines of delivering exceptional support for Druva s innovative cloud-based data protection products. This role offers a dynamic and challenging environment where you ll develop your skills while directly impacting customer success and satisfaction. What You ll Do: Provide technical support for Druva s products as part of a 24x7x365 global support team. Collaborate with team members to troubleshoot and resolve complex technical issues. Analyze logs and exceptions to identify root causes and improve product usability and customer experience. Contribute to knowledge management by documenting solutions as Knowledge Base articles. Develop and implement productivity tools to tackle complex technical challenges. Escalate unresolved issues to appropriate teams while maintaining clear communication with customers at all levels. Follow established troubleshooting methodologies to diagnose, reproduce, and resolve issues. Engage in continuous learning through training and e-learning courses. Work closely with Quality Assurance and Engineering teams to identify, report, and resolve product defects. Utilize remote support tools and case management systems such as Salesforce, JIRA, and Zoom. Meet and exceed Service Level Agreements (SLAs) for all customer support channels. Who You Are: Minimum Qualifications: Bachelor s degree in a technical field or equivalent experience. 3+ years of relevant technical support or similar experience. Strong written and verbal communication skills. Good understanding of backup and recovery concepts, including disaster recovery, backup types, and replication. Experience with Operating Systems administration: Windows, Linux, Solaris, Unix. Familiarity with cloud infrastructure such as AWS, VMware Cloud, or other public cloud providers. Knowledge of server backup applications and troubleshooting security-related issues. Skilled in troubleshooting using tools like Wireshark, tcpdump, Procmon, Perfmon. Basic understanding of storage technologies (SCSI, SAN, iSCSI, NAS). Hands-on experience with VMware, Hyper-V, and Nutanix technologies. VMware Certified Professional (preferred). Nutanix Enterprise Administrator certification (preferred). Knowledge of backup and recovery for databases like Microsoft SQL and Oracle. Ability to troubleshoot integration issues between SaaS and on-premises applications. Experience creating customer-facing documentation. Experience with deployment and configuration is a plus. If you are passionate about customer success, technical problem-solving, and working with cutting-edge cloud technology, Druva offers an exciting environment where you can grow your career and make a tangible impact. Qualification : Bachelors degree in a technical field or equivalent experience.

Job Title: Technical Project Manager Location: Pune Department: Technology About the Role We are seeking a dynamic Technical Project Manager to lead and develop skilled software engineering teams, ensuring the delivery of high-quality products that meet customer requirements and company standards. You will provide technical guidance, support design and analysis, and oversee the full software development lifecycle across multiple projects. Key Responsibilities Lead and manage the complete software development lifecycle including requirements analysis, design, development, testing, and documentation for multiple projects. Own timely delivery and maintain high code quality standards. Set clear objectives for team members aligned with overall team goals, monitor progress, and empower individuals to succeed. Collaborate with Lead Engineers to promote technical growth and balanced skill distribution within the team. Deliver training sessions and foster a culture of knowledge sharing. Ensure long-term code reusability, maintainability, and stability. Enforce compliance with code review processes and quality standards across teams. Drive initiatives to optimize processes, tools, and development approaches. Proactively identify and resolve team challenges and risks. Establish succession plans to ensure continuity and growth within the team. Adopt and promote industry best practices and standards tailored to organizational needs. Evaluate and recommend new technologies to enhance team productivity and product quality.

Senior Technical Support Engineer Location: Pune, India (On-site, Viman Nagar) Experience: 3+ years Job Type: Full-Time About the Role As a Senior Technical Support Engineer, you will be the frontline for Level 1 and 2 support, handling complex technical issues related to our flagship product, Scalefusion. You will collaborate with internal teams, manage ticket lifecycles, and ensure high customer satisfaction through timely and effective issue resolution. Key Responsibilities Provide chat, email, and on-demand phone support for Scalefusion users. Investigate and troubleshoot reported technical issues across multiple platforms. Collaborate with internal teams for issue resolution and keep customers updated on progress. Maintain excellent customer experience by responding promptly and professionally. Diagnose and solve application issues related to Mobile Device Management (MDM). Reproduce customer environments on various devices to replicate and fix issues. Required Skills and Experience Minimum 3 years supporting MDM solutions, specifically Google Android and Apple iOS platforms. Hands-on experience with Android Enterprise and knowledge of legacy-to-Android Enterprise migrations. Proficient in managing device configuration, compliance, and security policies. Experience with Auto-pilot components and collaboration tools like Active Directory (AD), Exchange, and Office 365. Familiarity with scripting languages such as PowerShell and Bash. Strong problem-solving skills and ability to work independently or in teams. Excellent verbal and written communication skills. Ability to plan and prioritize workload efficiently while meeting service standards. About ProMobi Technologies ProMobi Technologies is a rapidly growing, bootstrapped SaaS company dedicated to empowering businesses with world-class software solutions. Our flagship products include Scalefusion (Unified Endpoint Management), NuovoPay (Device Financing Risk Management), and NuovoTeam (Push-to-Talk & Team Communication).

Job Title: Senior Cloud Engineer Job Description: We are seeking a highly skilled Senior Cloud Engineer with extensive experience in software development and DevOps to lead efforts in automating Cloud infrastructure. The ideal candidate will focus on building automation for Cloud Landing Zones and collaborate with cross-functional teams to ensure the successful implementation and maintenance of cloud solutions. You will leverage your expertise in cloud technologies, coding practices, and automation to help scale and optimize the organization s cloud infrastructure. Responsibilities: Cloud Infrastructure Design & Implementation: Design, implement, and maintain scalable and efficient cloud-based solutions primarily on AWS, and Azure. Lead initiatives to automate cloud infrastructure, improving efficiency and reducing manual interventions. Collaboration & Best Practices: Collaborate with cross-functional teams to integrate best practices in development, code quality, and automation. Mentor and guide development teams, offering expertise in DevOps and automation practices. Cloud Application Development: Contribute to the design and implementation of cloud applications, leveraging serverless architectures, Kubernetes, and event-driven patterns. Ensure high-quality design, security, and testing practices in cloud-based applications. CI/CD & Automation: Develop and maintain CI/CD pipelines for seamless, automated deployments using GitOps methodologies. Security: Apply security best practices in cloud application architecture, including designing secure authentication and authorization mechanisms. Performance Optimization: Continuously monitor and optimize the performance, scalability, and reliability of cloud applications and infrastructure. Innovation: Stay updated with the latest cloud technologies, trends, and tools to drive innovation and improve the organization s cloud architecture. Continuous Improvement: Promote continuous improvement by sharing knowledge, conducting team reviews, and mentoring junior developers. Requirements: Experience: Proven experience as a Cloud Engineer or in a similar role with a strong focus on AWS (experience with Azure is a plus). Solid experience in software development and DevOps practices. Expertise in AWS/Azure infrastructure automation. Technical Skills: Proficiency in programming languages such as Python, Golang, or JavaScript. Experience with serverless architectures, Kubernetes, and event-driven patterns. Strong understanding of CI/CD pipelines, GitOps methodologies, and cloud security best practices. Collaboration & Communication: Excellent problem-solving skills and ability to work collaboratively within a team. Strong communication skills to convey complex technical concepts to non-technical stakeholders. Preferred Qualifications: Cloud Technologies & Architecture: Experience in designing and working with No-SQL databases, such as DynamoDB. Expertise in software architecture, development, and systems testing, with a strong focus on cloud technologies. Leadership & Mentoring: Experience in leading and mentoring development teams. Ability to guide and influence decision-making in the development and design of cloud solutions. Quality & Code Management: Proficient in applying quality gates such as code reviews, pair programming, and team review meetings. Experience in code management and release processes, with familiarity in Monorepo and Multirepo strategies. Technical Competence: Solid understanding of functional programming principles. Knowledge of SDLC, and adherence to DRY, KISS, and SOLID design principles. Expertise in managing security protocols such as ABAC, RBAC, JWT, SAML, AAD, and OIDC for authentication and authorization. Event-Driven Architecture & Cloud Networking: Expertise in event-driven architecture including queues, streams, batches, and pub/sub systems. Strong understanding of scalability, concurrency, and distributed systems. Experience with cloud networking and proxies. Additional Skills: Polyglot programmer with expert-level proficiency in at least two languages (e.g., Python, TypeScript, GoLang). Experience operating Kubernetes clusters from a developer s perspective, including custom CRDs, operators, and controllers. Strong experience in GitHub for version control, code reviews, and collaborative development. Agile & Development Environment: Experience working in agile teams, participating in sprints, and collaborating effectively in cross-functional teams. UI Development (Optional): Fluency in UI development using React, Hooks, and TypeScript is a plus. Cloud Certifications (Optional): AWS or Azure certifications. AWS Certified DevOps Engineer Professional or similar certification is a plus. What We Offer: Professional Development: Opportunities for continued professional growth through internal programs, mentorship, and certifications. Collaborative Work Environment: A culture that fosters innovation, collaboration, and knowledge sharing among teams. Competitive Benefits: Comprehensive benefits package including health, wellness, and work-life balance programs. Career Progression: Clear paths for career advancement and personal growth in a rapidly expanding cloud-focused company. Join our dynamic team and help shape the future of cloud infrastructure! Let's build the cloud solutions of tomorrow, together.

Job Description: Senior Analyst - IT & Information Security We are looking for a Senior Analyst - IT & Information Security to join our team in Pune. The successful candidate will be responsible for the administration of One Identity tool and the management of integrated identities and services within the IAM (Identity Access Management) environment. You will provide engineering support for the One Identity Manager environment and ensure the smooth functioning of cloud and on-prem infrastructures hosting IAM. Key Responsibilities: Administration of One Identity Tool: Manage and maintain the One Identity Manager (1IM) environment, including Object Browser, Job Queue, and Synchronization Editor. Identity & Service Management: Administer integrated identities and services with the One Identity tool, ensuring smooth integration with organizational systems. IAM Environment Management: Oversee and support the IAM environment at an enterprise level, specifically in a multi-forest Active Directory setup. Manage IAM tools, including performance management of databases and infrastructures. Monitoring & Troubleshooting: Monitor the performance of IAM tools and report on and analyze any bugs during and after IAM release versions. Ensure the smooth functioning of the IAM infrastructure, performing necessary diagnostics and maintenance. Incident, Problem & Change Management: Manage incidents, problems, and changes within the IAM infrastructure, ensuring proper documentation and tracking. Collaboration & Support: Work closely with onshore development and project teams, assisting during project releases, testing, and providing operational support. Process & Documentation Management: Develop and maintain IAM processes and operating procedures documentation. Tool Utilization: Use software development tools such as JIRA for managing IAM-related tasks and issues. Qualifications & Skills: Experience: Proven experience in managing One Identity Manager (1IM) or similar IAM tools. Strong understanding of IAM infrastructure and its integration with organizational systems. Technical Skills: Solid knowledge of Active Directory multi-forest environments and integration with IAM tools. Familiarity with Windows OS, IIS, and MS SQL server. Performance Management: Experience in monitoring, reporting, and analyzing IAM tool performance. Collaboration Skills: Ability to work collaboratively with onshore teams and provide expert support for project releases and operational needs. Incident and Change Management: Demonstrated experience in incident, problem, and change management within IAM systems. Tool Knowledge: Familiarity with using JIRA or other software development tools for task and issue management. What We Offer: Hybrid Work Model: Flexible working options, including up to 25 days per year working from abroad. Compensation & Benefits: Competitive compensation package, including a company bonus scheme, pension, employee shares program, and multiple employee discounts (varies by location). Career Development: Access to career development and digital learning programs, with opportunities for international mobility and lifelong learning. Work-Life Balance: Flexible working and health and wellbeing support, including healthcare and parental leave benefits. Support for career breaks and assistance with returning to work. About Allianz Technology: Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With over 13,000 employees in 22 countries globally, Allianz Technology is a key partner in pioneering the digital transformation of the financial services industry. We oversee a full spectrum of digital services, including IT infrastructure, networking, security, and application platforms. We are at the forefront of digitalization in the financial services sector, offering end-to-end IT solutions for Allianz. Diversity & Inclusion Statement: At Allianz Technology, we are proud to be an equal opportunity employer. We believe in fostering a diverse and inclusive work environment. We welcome applications from individuals of all backgrounds and identities, regardless of gender, ethnicity, age, nationality, religion, disability, or sexual orientation. Join us and help shape the future of technology! Let s care for tomorrow.

Job Title: Senior Leader Company: EOSGlobe Position Summary We are seeking passionate Senior Leaders to drive operational excellence at EOSGlobe. As a Senior member of our team, you will: Be highly collaborative and build cross-functional relationships with departmental heads and management across the business. Implement process improvements to enhance efficiencies. Maximize client engagements and work with your leadership team to develop plans to meet future site needs. Maintain profit margins and develop internal control systems to ensure accountability. Implement process improvements to enhance efficiencies. Drive performance metrics and KPIs independently. Be hands-on with operational strategy development. Take the process/account to new levels of achievement, making it a benchmark in the industry. Qualifications 10+ Years of Experience in the BFSI Sector (Insurance Domain Preferred). Strong financial management and budgeting skills. Ability to make sound business decisions based on data and statistics. Excellent communication and leadership skills. Possess a People-First leadership style. Thorough understanding of organizational behavior, workforce planning, metrics, and analytics.

Job Title: ServiceNow Implementation Specialist Location: Pune, India Company: Tietoevry Tech Services About Tietoevry Tech Services At Tietoevry Tech Services, we empower organizations to modernize their IT landscapes, driving efficiency, agility, and innovation to help realize their digital ambitions. Our customers include large Nordic enterprises across various industries, as well as the public sector. With a clear vision to become the leading technology services provider in the Nordics, we leverage ServiceNow as a strategic platform to support our customers' business transformation. To strengthen our team, we are seeking ServiceNow Implementation Specialists/Developers to play a key role in delivering high-quality solutions in client-facing roles. Key Responsibilities Implement and configure ServiceNow ITSM and HR modules to meet customer requirements. Develop and manage integrations using REST APIs and other standard integration platforms. Work as a ServiceNow Developer on projects ranging from simple implementations to complex solution deliveries. Analyze and resolve production issues related to ServiceNow implementations. Manage the end-to-end code migration process across development, testing, and production environments. Support end-users by addressing queries and providing guidance related to the implemented ServiceNow solutions. Required Skills & Experience ServiceNow Certified Administrator (mandatory), with preference for candidates holding ITSM Implementation Specialist certification. Minimum of 3 years of hands-on experience in ServiceNow development and support. Strong technical knowledge of the ServiceNow ITSM module. Experience with ServiceNow HR Service Delivery (HRSD) is an added advantage. Proven expertise working as a ServiceNow Technical Consultant in customer-facing engagements. Ability to analyze existing implementations, identify areas for improvement, and propose innovative solutions. Experience collaborating with international teams, especially across Europe and India. Strong communication skills, both verbal and written, in English. Desired Attributes Strong interpersonal and customer engagement skills. Proactive, self-motivated, and highly organized. Collaborative team player, comfortable working in global and multicultural environments. Ability to adapt to evolving business and technology needs. Meaningful projects with opportunities to work on end-to-end ServiceNow implementations, including ITSM and HR modules, with third-party integrations. A collaborative and inclusive culture, inspired by Nordic values transparency, low hierarchy, and mutual respect. Comprehensive ServiceNow training and certification programs to support continuous professional development. Short and long-term onsite opportunities in Europe, enabling direct collaboration with customers. A strong commitment to work-life balance and flexibility. A workplace that fosters innovation through diversity, equity, and inclusion. Diversity & Inclusion Commitment At Tietoevry, we value and actively promote diversity, equity, and inclusion. We welcome applications from all genders (m/f/d) and encourage individuals from diverse backgrounds to apply. Our belief is that diverse teams inspire creativity, innovation, and foster a strong sense of belonging.

About the Role: As a Citrix Engineer, you will be responsible for administering, supporting, and maintaining Citrix and Virtual Desktop Infrastructure (VDI) environments. You will work with global teams to manage Citrix XenDesktop, Citrix XenApp, Citrix StoreFront, Citrix Netscalers, VMware, and Flashstack solutions. Key Responsibilities: Citrix & VDI Administration: Support Citrix XenDesktop 7x & 2203, Citrix XenApp 7x & 2203, Citrix StoreFront, and Citrix Netscalers. Manage VMware vSphere, Flashstack hardware, and Wyse Thin Clients. Monitor Citrix/VDI environments and respond to incidents and service requests. Perform Tier 1/1.5 incident management and join Major Incident Management (MIM) calls. Maintain system documentation and perform routine updates. Operational Support & Troubleshooting: Handle desktop pool creation, publishing applications, and making configuration changes. Work across teams to ensure business requirements are met. Collaborate with vendors to report and resolve issues. Perform regular maintenance tasks and infrastructure optimizations. Required Skills & Experience: Must-Have: 4-6 years of IT experience, with at least 3 years in Infrastructure and Citrix/Virtualization. Strong expertise in Citrix XenDesktop 7x, Citrix XenApp 7x, Citrix StoreFront, Citrix Netscalers, and VMware. Knowledge of Windows Server 2012/2016 administration. Basic experience with Active Directory. Understanding of networking concepts (DHCP, DNS, IP addressing, subnets, VLANs). Good-to-Have: Experience with PowerShell scripting for automation. Troubleshooting VMware ESXi environments. Experience with VDI and desktop deployment/management. At Zensar Technologies, we believe in a workplace where people realize their full potential, are recognized for their contributions, and thrive in a collaborative environment. We are a global technology consulting and services company with 11,800+ employees in 33 locations. Our expertise helps 130+ enterprises drive innovation, agility, and competitiveness. Zensar is committed to Equal Employment Opportunity (EEO) and welcomes diverse talent across backgrounds, identities, and abilities. Core Values at Zensar: Putting People First Client-Centricity Collaboration Join us and be part of a dynamic team driving digital transformation!

Job Title: L2 Infrastructure Engineer Linux Patching (3 Positions) Location: Pune Shift: 24/7 About the Role: As an L2 Infrastructure Engineer Linux Patching, you will be responsible for coordinating, deploying, and troubleshooting patches for Linux servers in a large-scale enterprise environment. You will work with RedHat, SLES, CentOS, and Ubuntu, ensuring security compliance and best practices in vulnerability management. Key Responsibilities: Linux Patching & Vulnerability Management: Coordinate, deploy, and troubleshoot Linux patches for RedHat, SLES, CentOS, and Ubuntu servers. Apply vulnerability management best practices and prioritize patch deployments using CVE scoring. Utilize Ansible AWX for automation and configuration management of patching procedures. Provide insights for improving scanning processes based on vulnerability scanner data. Ensure minimal business disruption by coordinating patch deployments with cross-functional teams. Troubleshoot patching failures and provide technical guidance to fellow engineers. Automation & Infrastructure Support: Develop Python scripts for automating patch management processes. Support cloud infrastructure on the Azure platform. Manage and configure virtual servers in an enterprise environment. Work within an enterprise ticketing system (e.g., ServiceNow) to track incidents, requests, and changes. Process & Compliance: Ensure adherence to change management and ITIL best practices. Maintain detailed documentation of patching activities and procedures. Required Skills & Experience: Must-Have: 5-8 years of experience as a Linux Support Engineer or similar role. Expertise in Linux patching and troubleshooting vulnerabilities. Hands-on experience with Ansible AWX, Ansible, Chef, or Puppet for automation. Knowledge of CVE scoring and vulnerability management best practices. Strong understanding of RedHat, SLES, CentOS, and Ubuntu operating systems. Experience managing cloud infrastructure on Azure. Excellent communication skills and ability to handle multiple tasks efficiently. Good-to-Have: Experience with Python scripting for automation. Familiarity with ServiceNow or similar enterprise ticketing systems. Relevant Linux administration certifications (e.g., RHCSA, RHCE, LPIC). At our organization, we value innovation, collaboration, and technical excellence. We offer: A challenging and dynamic environment with opportunities to work on enterprise-scale infrastructure. Exposure to cutting-edge automation and cloud technologies. A supportive team and culture that promotes continuous learning and professional growth. Apply Now if you're a skilled Linux Engineer passionate about automation, security, and enterprise infrastructure!

About HSBC If you re looking for a career that helps you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top, or simply in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, operating in 64 countries and territories. We aim to be where growth is, enabling businesses to thrive, economies to prosper, and helping people fulfill their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Lead Consultant Specialist. Role: Lead Consultant Specialist Key Responsibilities: Incident Management: Ensure the 24/7 availability of critical enterprise applications. Work with Digital, Non-Digital teams, and third parties to identify, classify, and prioritize production incidents. Root Cause Analysis: Collaborate with technical teams to ensure that the root cause of incidents is found as a priority. Ensure actions are documented, assigned, and tracked to meet Service Level Agreements (SLAs). Documentation & Reviews: Document incident and problem management reviews, ensuring all interested parties are invited to incident retrospectives. Oversee the daily management of the incident and problem ticket queues to ensure all open and aging tickets are being worked. Complex Problem Management: Oversee complex problem cases and associated actions, ensuring teams are progressing and collaborating at all times. Ensure problem resolutions are implemented through the appropriate change management policy. Trend Analysis & Action: Identify trends and patterns of incidents and trigger reviews with technical teams. Validate that problems have been documented correctly and contain accurate information. Conduct quality checks on outage records to ensure accurate impact recording. Process Improvement: Ensure the problem management process incorporates new errors into the Known Error Knowledge Base (KB). Produce regular and ad-hoc problem and incident management reports within agreed timescales. Collaboration & Promotion: Coordinate and promote the effective functioning of problem management activities across Digital Support teams and other connected teams. Incident Ticket Management: Ensure incident and problem tickets are up-to-date, working across Digital teams for efficient ticket management. Technology Modernization: Drive technology modernization initiatives and conduct Release Readiness and Milestone Reviews. Requirements: To be successful in this role, you should meet the following requirements: Experience: A decade of experience as an IT Incident Manager or IT Service Manager with excellent problem-solving skills and the ability to collaborate with technical teams. ITIL Knowledge: Advantageous knowledge of ITIL, with ITIL certification being preferred. Experience in Agile & DevOps: Experience of working in Agile environments and familiarity with DevOps practices. Service Desk Tools: Proficiency with service desk tools such as Jira Service Desk, Global Service Desk, and ServiceNow. ITSM Processes: Strong understanding of ITSM processes and participation in CAB meetings to discuss release scope and/or roadblocks. Communication Skills: Excellent written and verbal communication skills. Monitoring & Tooling: Familiarity with tooling for application monitoring using AppDynamics and logging setup using Splunk. Incident & Problem Management Approaches: Proficient in incident and problem management approaches (e.g., Pareto analysis, Ishikawa diagrams, brainstorming). Microservices Architecture: Experience with applications using microservice architecture will be an added advantage. On-Call Availability: Willingness to be on-call to provide impact information for the services. If you're ready to take your career to the next level with HSBC, we encourage you to apply.

Job Summary: We are seeking a Technical Consultant with 3 to 5 years of experience in Oracle Applications to provide IT production support for our organization. The ideal candidate will have experience in diagnosing and troubleshooting issues with Oracle systems, as well as implementing and supporting processes related to Oracle applications. This role requires the ability to manage reported issues, ensure the effectiveness of resolutions, and support stakeholders effectively. Key Responsibilities: 1. IT Production Support: Provide production support for Oracle Applications, including PL/SQL, Forms, Reports, Workflows, BI Publisher Reports, MWA, OA Framework, and interfaces. Diagnose and troubleshoot issues related to hardware and software components, working towards timely resolutions. Maintain and update process documentation and standards. 2. Incident and Problem Management: Use the Incident Management system to log, manage, and track reported issues or requests from end users. Ensure proper documentation of actions taken to resolve incidents. Implement systematic problem-solving processes to identify the root causes of recurring issues and provide long-term solutions. 3. Troubleshooting & Support: Resolve customer-identified issues in a timely and efficient manner while adhering to department standards. Train less experienced associates on IT support processes, tools, and troubleshooting methods. Encourage root cause analysis to ensure effective long-term solutions. 4. Collaboration & Stakeholder Management: Work collaboratively with cross-functional teams to meet shared objectives and ensure customer satisfaction. Balance the needs of multiple stakeholders and ensure that commitments are met. Communicate effectively with various audiences to convey clear and actionable insights. 5. Process Improvement: Continuously assess and improve existing work processes for greater efficiency. Apply situational adaptability when addressing shifting demands and challenges. 6. Production Support & System Enhancements: Assist with production support activities, ensuring the smooth operation of systems. Support Oracle Applications implementations, upgrades, and enhancements, ensuring successful delivery. Competencies & Skills: Action Oriented: Ability to approach challenges with enthusiasm, energy, and urgency. Problem Solving: Systematically analyze issues, applying industry-standard methodologies to identify solutions. Incident Management: Proficient in using Incident Management systems for tracking, resolution, and reporting. Collaboration & Communication: Strong interpersonal skills to work with diverse teams and stakeholders. Technical Expertise: Expertise in Oracle Applications (PL/SQL, Forms, Reports, Workflows, BI Publisher, MWA, OA Framework, etc.). Situational Adaptability: Adapt approach and demeanor according to shifting business needs and situations. Accountability: Strong sense of accountability and responsibility for meeting deadlines and commitments. Qualifications: Education: High school diploma or equivalent is required. An Associate Degree or relevant certifications in Oracle or related fields is preferred. Experience: 3 to 5 years of experience as a Technical Consultant in Oracle Applications. Must have experience in PL/SQL, Forms, Reports, Workflows, BI Publisher, and other Oracle-related technologies. Familiarity with Purchasing processes in Oracle Applications is preferred. Experience with production support activities, implementations, and upgrades is a plus. Desired Skills: Technical Knowledge: Proficient in PL/SQL, Forms, Reports, Workflows, BI Publisher Reports, MWA, OA Framework, and integrations. Functional Knowledge: Experience in Purchasing processes and Oracle Financials is preferred. Licensing Requirements: This position may require licensing for compliance with export controls or sanctions regulations. Benefits: Competitive salary and benefits package. Professional growth and career advancement opportunities. Collaborative and supportive team environment. Flexibility and work-life balance. This is an exciting opportunity to leverage your Oracle Applications expertise while contributing to the success of a growing team. Apply today to be part of our dynamic organization! Qualification : An Associate Degree or relevant certifications in Oracle or related fields is preferred.

Position Purpose: Cencora is seeking an Application Development Lead to design, configure, and customize the Archer platform. This role involves leading the configuration of new and existing Archer applications, ensuring the system supports all operational environments, and managing the end-to-end Software Development Life Cycle (SDLC) for Archer applications. Primary Duties & Responsibilities System Support: Ensure adequate system support for components like databases, operating systems, network interfaces, and servers. Lead Administrator: Act as the lead administrator for enterprise applications, resolving system problems and enhancing system functionality. Subject Matter Expert: Serve as a platform expert, educating colleagues on Archer's capabilities and applications, and act as a liaison with IT technical teams. Team Leadership: Provide guidance to Administrators I/II/III for end-user support related to CRM applications. Health & Stability: Maintain the health, availability, and stability of applications and platforms. Change Management: Work with the production team to schedule updates and upgrades, and ensure the appropriate level of testing is conducted before implementing changes. Performance Monitoring: Monitor performance metrics for all system features and identify risks, recommending corrective or preventive actions as needed. Documentation: Prepare documentation for customer support, including software and network configurations. Qualifications & Work Experience Educational Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field. 6+ years of relevant experience in application support, system administration, or database administration. Technical Lead Experience: Experience working as a technical lead, particularly with RSA and Data fields. Client Interaction & QA Experience: Preferably experienced in client interactions, testing, and quality assurance. Preferred Certifications: Salesforce Certified Administrator Microsoft Certified Systems Administrator (MCSA) ITIL, ITSM Certifications Skills & Knowledge Behavioral Skills: Conflict resolution Creativity & innovation Decision-making Planning & presentation Risk-taking Technical Skills: Identity & Access Management Database Administration IT Support (Software & Hardware Installation, Troubleshooting) Software Validation & Standard Operating Procedure Design Systems Integration IT Regulatory Compliance (e.g., SOX Compliance) Tools & Technologies: Configuration Management: Ansible, Puppet Citrix Technologies: XenDesktop, XenApp, XenServer Operating Systems: Windows, Linux, Citrix, IBM, Oracle, SQL ERP Systems: Sage, ASW, SAP CRM Systems: Salesforce Marketing Cloud, Sales Cloud Java Frameworks: JDBC, Spring, ORM, JPA, JEE, JMS, Gradle RDBMS: Relational Database Management Systems Networking: DNS, HTTP, LDAP, SMTP Qualification : Bachelors degree in computer science, Information Technology or any other related discipline or equivalent related experience.

Job Title: Java Architect Integration Engineering Location: Pune Team: Integration Engineering About Anchanto Anchanto is a global SaaS technology company that powers eCommerce automation and logistics solutions for enterprises and 3PLs. Our Integration Engineering team develops scalable, high-performance integrations connecting our products with marketplaces, ERPs, WMS, OMS, and other enterprise systems across the globe. We are looking for a seasoned Java Architect to lead the design, development, and delivery of our integration framework, guide engineering best practices, and define the technical vision for integrations that serve businesses worldwide. As a key driver of innovation, you will also champion the adoption of AI tools to enhance productivity, code quality, and development processes. The Role As a Java Architect Integration Engineering, you will: Define integration architecture standards, design patterns, and development best practices to ensure scalable and robust solutions. Lead the end-to-end design and development of integrations with a variety of internal and external systems, utilizing Spring Boot and modern Java frameworks. Collaborate closely with customers to understand their integration requirements, business processes, and objectives. Work with the solution team to document and finalize integration designs, architecture, and data mappings. Champion AI-driven development practices by integrating tools like Cursor AI and other AI-assisted coding solutions into the team s workflow. Partner with Product Management, Pre-Sales, and Implementation teams to translate business needs into actionable technical designs. Guide and mentor engineers, fostering a culture of technical excellence, innovation, and AI adoption within the integration team. Play a hands-on role in building Proof-of-Concepts (POCs), solving complex integration challenges, and driving mission-critical deliveries. Collaborate with leadership to define the roadmap for integration products and platform capabilities. Key Responsibilities Architect and oversee the implementation of integration solutions, leveraging Spring Boot, REST APIs, messaging systems, and event-driven architectures. Define and enforce integration design patterns (e.g., EAI, ESB, SOA, pub/sub, ETL) to ensure reusability, scalability, and maintainability. Lead technical discovery sessions with customers to understand integration requirements and create clear, actionable solution blueprints. Collaborate with internal solution architects, product managers, and customer success teams to ensure integration feasibility and alignment with business objectives. Introduce and evaluate AI-powered development tools, integrating solutions like Cursor AI, GitHub Copilot, and others into the engineering process to improve efficiency, code quality, and documentation. Promote a culture of AI-first problem solving in architecture design, code reviews, and automation within the team. Establish frameworks and automation to accelerate the onboarding of new integrations. Evaluate and recommend technologies, tools, and cloud services (primarily AWS) to optimize integration performance and scalability. Review solution designs and code to ensure adherence to architectural principles and coding standards. Support pre-sales activities with architecture diagrams, integration approaches, and technical feasibility assessments. Lead technical discussions with external partners, vendors, and enterprise customers to ensure alignment on integration strategies and solutions. Required Skills & Experience 15+ years of software development experience, with at least 3+ years as an Architect. Strong hands-on expertise in Java (Java 8+), Spring Boot, and microservices architecture. Solid understanding of integration patterns, enterprise architecture, and middleware solutions. Experience with REST APIs, messaging systems (Kafka, RabbitMQ), and data transformation (e.g., JSON, XML, CSV). Proficiency with AWS cloud services relevant to integration, such as API Gateway, Lambda, SQS/SNS, ECS, RDS, etc. Familiarity with CI/CD pipelines, Git workflows, branching/merging strategies, and code quality tools. Linux proficiency and experience with shell scripting. Experience building connectors/adapters for ERP, WMS, OMS, CRM, or eCommerce platforms is a plus. Exposure to integration tools such as TIBCO, Informatica, SnapLogic, WebMethods, or MuleSoft is advantageous. Strong problem-solving skills, with the ability to think out-of-the-box and adapt to evolving priorities. Excellent communication and leadership skills, with the ability to influence teams across functions. Bonus / Good to Have Experience in AI-assisted development, especially using tools like Cursor AI, GitHub Copilot, Tabnine, or similar. Familiarity with prompt engineering and integrating AI APIs (e.g., OpenAI, Anthropic) into developer tooling or backend services. Understanding of ML Ops principles and how AI models can be integrated into enterprise applications. A proven track record of evangelizing AI adoption in engineering teams to enhance productivity and foster innovation. Work on global integration projects for a leading SaaS platform serving top-tier retailers, brands, and logistics companies. Lead impactful projects utilizing cutting-edge Java, Spring Boot, AWS, and AI-driven development tools. Collaborate with a globally distributed product and engineering team in an innovation-driven environment. Contribute to the future of Anchanto s integration platform, shaping scalable and robust solutions for enterprises worldwide.

Software Developer (.NET) Designation: Software Engineer Location: Pune Experience: 5 10 years Qualifications B.E. in IT/Computer Science/Electronics/Telecom/MCA/MCS/MSc (Computer Science) Key Skills & Technologies Must-Have: Strong foundation in Object-Oriented Programming (OOP) Expertise in .NET framework with C# Hands-on experience with front-end frameworks like Vue.js, React.js, or Angular.js (SPA development) Proficiency in JavaScript, HTML/HTML5, and CSS Comfortable working on both desktop and web application development Strong analytical and requirement gathering skills Familiar with UML and OOAD for designing software at both high and low levels Experience with version control tools such as SVN, ClearCase, Git, etc. Nice-to-Have: Experience with desktop applications (WinForms/WPF) Knowledge of Typescript for front-end development Familiarity with ASP.NET web services and REST APIs Experience with microservices architecture Working knowledge of communication protocols (serial, Ethernet, OPC, Modbus) Understanding of SOLID principles and software design patterns Familiar with version control branching, tagging, and labelling Experience with unit testing frameworks (e.g., NUnit, XUnit) Behavioral Competencies Strong team player with excellent collaboration skills across cross-functional teams Eager to learn new technologies and adapt quickly Agile and self-motivated with a proactive approach Ability to take ownership and manage tasks independently Open to switching contexts and technologies as per project needs Role & Responsibilities Take ownership of requirements and defect fixes with minimal supervision Collaborate with the team to analyze requirements and propose optimal solutions Design software in consultation with the team lead, ensuring alignment with project objectives Follow established software development processes and best practices Proactively manage tasks, providing regular updates and identifying risks early Be adaptable and flexible in switching between different tasks and technologies Mentor and provide technical guidance to junior team members Qualification : B.E. in IT/Computer Science/Electronics/Telecom/MCA/MCS/MSc (Computer Science)

Software Test Engineer Designation: Software Test Engineer (Manual & Automation Testing) Location: Pune Experience: 6 10 years Qualifications: Any Graduate Degree Skills & Technologies Automation Testing Skills: Proficient in writing automated test scripts using Core Java or C# Experience with automated testing tools such as: RFT (Rational Functional Tester) Ranorex Selenium WebDriver Appium Coded UI or similar tools Ability to design and implement automated test frameworks Manual Testing Skills: Extensive experience in manual testing across desktop applications, web applications, and mobile apps In-depth understanding of the software testing lifecycle (STLC) and testing processes Strong skills in test planning, writing test cases, and test execution Additional Skills: Strong English communication skills (both written and verbal) Experience with test case creation, defect tracking, and reporting Behavioral Competencies Strong team player with a collaborative mindset Eagerness to learn new technologies and methodologies Agile and flexible, with a proactive attitude Self-motivated and results-driven Willingness to take ownership of tasks and projects Role & Responsibilities Develop and execute automated and manual test cases for desktop, web, and mobile applications Design and implement automation test frameworks to improve testing efficiency Collaborate with developers and other team members to ensure quality throughout the development lifecycle Create, document, and maintain detailed test plans and reports Identify defects early and work with the development team to troubleshoot and resolve issues Take ownership of assigned testing tasks and ensure timely completion Continuously improve testing practices and explore new tools and technologies Qualification : Any Graduate Degree