Itil Processes Jobs in Ahmedabad

ServiceNow Developer ITSM | Full-Time | Ahmedabad, Gujarat Location: Ahmedabad, Gujarat Job Type: Full-Time Experience: 3 to 6 years (including 2+ years of hands-on ServiceNow development) Industry: Information Technology / IT Services Functional Area: ITSM, Application Development Work Schedule: Flexible working hours Job Summary We are hiring an experienced ServiceNow Developer in Ahmedabad to join our growing IT team. This technical role is responsible for the configuration, customization, and ongoing development of the ServiceNow platform, supporting IT Service Management (ITSM) and other business processes in alignment with ITIL best practices. The ideal candidate will bring deep technical knowledge and hands-on experience in building scalable ServiceNow solutions. Key Responsibilities Analyze, define, and document business and system requirements for workflows, integrations, user interfaces, and automation. Configure and customize the ServiceNow platform, including workflows, business rules, client scripts, ACLs, UI policies, and UI actions. Develop and maintain ServiceNow integrations with internal and third-party systems via REST, SOAP, and other methods. Design and implement automated workflows to streamline business processes and improve efficiency. Maintain and manipulate data within the ServiceNow CMDB, incident, change, and other modules. Work closely with cross-functional teams to understand user requirements and deliver scalable solutions. Participate in ServiceNow upgrades, patching, and platform maintenance tasks. Required Skills and Qualifications 3 6 years of overall IT experience, with 2 4 years specifically in ServiceNow development. Strong understanding of ITSM processes and practical experience in ServiceNow implementations. Experience working on enterprise-level applications with multi-functional modules. Proficiency in JavaScript, ServiceNow scripting, UI policies, and data policies. Experience integrating ServiceNow with other tools and platforms. Solid grasp of ITIL v3 concepts, particularly in operational support and analysis. Excellent problem-solving skills, attention to detail, and ability to work independently. Preferred / Nice to Have Experience with ServiceNow Service Portal development for creating customized user experiences. Knowledge of front-end technologies such as AngularJS, Bootstrap, CSS, and HTML. Experience building widgets and custom portal components in ServiceNow. ServiceNow certifications (e.g., CSA, CAD, CIS) are a strong plus. Prior experience in agile development environments. Opportunity to work on cutting-edge ServiceNow implementations. Collaborative work culture with flexible working hours. Exposure to enterprise ITSM, automation, and cloud platforms. Continuous learning and certification opportunities. Apply now to grow your career as a ServiceNow Developer in a dynamic, fast-paced IT environment in Ahmedabad!

System Engineer Full-Time | Ahmedabad, India Location: Ahmedabad, Gujarat Employment Type: Full-Time | On-site Experience Required: 1 to 5 years Qualification: Any Graduate with IT background or equivalent Salary: Competitive, based on experience Notice Period: Immediate joiners preferred Job Summary We are looking for a skilled System Engineer to manage and support our Windows Server environments, Office 365, and Azure cloud services. The ideal candidate will have hands-on experience in server administration, Active Directory design, and migration, along with basic knowledge of PowerShell scripting and networking fundamentals. This role offers an excellent opportunity to grow your career in IT infrastructure management within a fast-paced environment in Ahmedabad. Key Responsibilities Manage and maintain Windows Servers, ensuring optimal performance and security. Provide basic to advanced support for server operations, including troubleshooting and issue resolution. Administer Office 365 and provide support for related services. Assist with Azure cloud platform tasks and basic cloud service management. Configure and manage Active Directory Federation Services (ADFS) and design Active Directory environments. Perform server backups and restore configurations to ensure data integrity. Manage Exchange Servers for smooth email operations. Plan and execute server migrations and implement new servers or services based on organizational requirements. Utilize PowerShell scripting for automation and server management tasks. Collaborate with the network team to maintain a solid understanding of networking protocols and infrastructure. Document processes and maintain technical documentation for system configurations and procedures. Required Skills & Qualifications 1 to 5 years of experience in system administration with Windows Servers and related technologies. Working knowledge of Office 365 administration and Azure basics. Experience with Active Directory, ADFS, and Exchange Server management. Familiarity with PowerShell scripting for automation and task efficiency. Clear understanding of networking concepts and protocols. Strong problem-solving skills and ability to manage server issues proactively. Good command of written and spoken English communication. Relevant Microsoft certifications (e.g., MCSA, AZ-900) are a plus. Work with a dynamic IT infrastructure team in Ahmedabad. Exposure to hybrid on-premises and cloud environments (Office 365 & Azure). Opportunity for professional growth and certification support. Competitive salary and a collaborative workplace culture. Qualification : Any Graduate with IT background or equivalent

Job Title: Software Support Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 6 Job Type: Full-Time Job Overview: We are seeking enthusiastic and customer-focused Software Support Executives to join our team in Rajkot. This entry-level role offers an excellent opportunity to start your career in software technical support, client training, and product testing. If you are eager to learn, communicate effectively, and provide exceptional client support, we want to hear from you! Key Responsibilities: Provide software technical support and training to clients via calls and remote/online sessions. Assist in testing new software releases and offer constructive feedback for improvements. Build and maintain strong, long-lasting relationships with clients through excellent service. Perform software installation and conduct client training sessions. Participate in internal training programs as required. Respond promptly to support calls and provide effective solutions. Complete assigned tasks within the estimated time frame. Basic knowledge of SQL and Crystal Reports is a plus but not mandatory. Eligibility & Requirements: Freshers with a keen interest in software support and client management. Good communication skills and the ability to handle client interactions confidently. Basic understanding of software concepts and troubleshooting. Willingness to learn and adapt in a fast-paced environment. Preferred Skills: Familiarity with SQL queries and Crystal Reports will be an added advantage. Strong problem-solving and analytical skills. Patience and a customer-oriented mindset. Personal Attributes: Positive attitude, self-motivated, and proactive. Excellent interpersonal and teamwork skills. Ability to manage time effectively and work under pressure. Kickstart your career in software support with hands-on training and growth opportunities. Work in a collaborative and supportive environment based in Rajkot. Gain valuable experience interacting with clients and working on real-world software products. Apply today to join our team of Software Support Executives and build a rewarding career in software support!

Key Responsibilities: Assist with job postings, resume screening, and scheduling interviews. Provide support to candidates throughout the recruitment process. Help coordinate and execute new hire onboarding processes, including preparing orientation materials and conducting initial employee orientation sessions. Maintain and update employee records and HR databases with accurate and confidential information. Provide administrative support to the HR team, including preparing HR documents, handling employee queries, and managing HR filing systems. Assist with ensuring HR policies and procedures are followed, and support compliance with labor laws and company regulations. Assist with organizing HR events, such as team-building activities, employee recognition programs, and wellness initiatives. Qualifications: Bachelor s degree in Human Resources, Business Administration, or a related field. Strong organizational skills and attention to detail. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to handle confidential information with discretion. Qualification : Bachelors degree in Human Resources, Business Administration, or a related field.

Job Description We are seeking a highly motivated and skilled Business Analyst specializing in Presales to join our dynamic team. The ideal candidate will play a crucial role in bridging the gap between our sales, technical teams, and clients. You will be responsible for understanding client requirements, preparing detailed proposals, conducting technical discussions, and ensuring that proposed solutions effectively meet client needs. Required Qualifications Bachelor s degree in IT, Computer Science, Business Administration, or a related field. Minimum 2-4 years of experience as a Business Analyst, preferably in a presales or client-facing role in IT services. Strong understanding of software development lifecycle, mobile/web applications, and technology stacks. Excellent communication, presentation, and interpersonal skills. Proven ability to translate complex client requirements into clear, actionable solutions. Detail-oriented, with strong analytical and problem-solving skills. Familiarity with wireframing tools, documentation tools, and business analysis methodologies. Ability to work independently, manage multiple priorities, and meet tight deadlines. Roles and Responsibilities Engage with prospective clients to gather and understand their business requirements, objectives, and pain points. Conduct thorough analysis of client needs and translate them into clear, detailed business and functional requirements. Collaborate closely with the sales team to create compelling proposals, presentations, and demos that align with client expectations. Facilitate presales activities, including requirement gathering sessions, stakeholder meetings, and solution presentations. Provide technical guidance and solutions during presales discussions, ensuring feasibility and alignment with company capabilities. Collaborate with internal teams (development, design, project management) to prepare accurate project scope, timelines, and cost estimates. Stay updated with industry trends, competitive landscape, and emerging technologies to provide innovative and competitive solutions. Build and maintain strong relationships with key stakeholders and clients, fostering trust and credibility. Qualification : Bachelors degree in IT, Computer Science, Business Administration, or a related field.

Infilon Technologies Pvt Ltd is a prominent software development company located in Ahmedabad, hiring an Application Support Engineer (.Net) for one of its clients TenForce. TenForce is an expert in EHSQ and Operational Risk Management software, based in Belgium and part of Elisa IndustrIQ - a Finnish group committed to making intelligent manufacturing happen. Job Location - Ahmedabad, Gujarat (Work from Office) The goal for the Application Engineer is The application response team is NOT a 1st line helpdesk; its mission is to solve highly complex issues for customers in an ever-changing environment. You will be the last line of defense between customers and chaos. Apply Now The application developer we are looking for has the following characteristics: Software developer with an eye to improving the system while remaining pragmatic. Problem solving skills: You can identify problems, analyze them, make them disappear. You are autonomous and detail-oriented. 3+ years of experience on the job or side projects. Strong collaboration skills to provide quick and accurate feedback to customers. Able to shift gears in a rapidly changing environment: agility is key. A software engineer that can collaborate with fellow software developers and customers. Experience as part of an application support team (2nd/3rd line support). Expert in C# and .NET. Hands-on experience in web app development with ASP.NET and MSSQL. Able to work as a team player in an international environment. Excellent English communicator, written and spoken, customer centricity. Mild level of craziness. Nice to Have Experience with user provisioning (SCIM), user authentication (SAML, oAuth). Experience with REDIS and/or Elastic Search. Opportunity to work autonomously while being part of a dynamic team. Tackling a wide range of challenges daily, across multiple customers, and continuously growing and expanding your expertise. Eternal respect from your colleagues as you improve the system.

Job Title: Network Engineer (Cisco) Role Overview: The Network Engineer is responsible for carrying out updates to the service lifecycle, configuring IT systems, executing changes, drafting documentation, and monitoring IT services. The role demands expertise in various Cisco network devices and services, troubleshooting, and network maintenance for high-performance and availability. Key Responsibilities Carry out recommended updates to the service lifecycle, including patching and point releases upgrades. Configure IT systems and execute basic changes while following standard operating procedures and change/release management policies. Draft technical and end-user documentation for specific IT services or sets of services. Monitor specific IT services for availability and performance, reporting anomalies through predefined processes. Expert in various Cisco network devices and services (routers, switches, MPLS, SolarWinds, Umbrella, BRG, firewall, load balancers, VPN, VoIP/Call Manager). Installation, configuration, and troubleshooting experience with Cisco devices. Experience in Voice, WAN, Wireless & Site Networks. Perform network maintenance and system upgrades, including service packs, patches, hot fixes, and security configurations. Monitor system resource utilization, trending, and capacity planning. Problem-solving skills to resolve network-related issues. Manage telecommunications network including LAN, WAN, MPLS, and SONET environments. Support SSL VPN, Firewall, and Network Switches. Hands-on experience in installing, configuring, and troubleshooting Cisco routers, Palo Alto Firewalls, switches, load balancers, and network access controllers. Represent network operations function for all change management-related queries. Experience in using network management tools for performance tuning, troubleshooting, and capacity planning. Specific Knowledge In-depth understanding of and experience with Firewall LAN/WAN, routing, switches including BGP, Meraki, MPLS, VPN, Solarwinds, Umbrella, BRG, and EIGRP. Advanced experience with routers, switches, and LAN/WAN equipment. Knowledge and working experience with Wireless Infrastructure. Familiarity with network monitoring and diagnostic tools. Advanced troubleshooting skills in LAN/WAN/Wireless infrastructure. Escalation point of contact for all Network Technologies. Skills Ability to work independently, as a technical resource, and as a key participant in a team environment. Independent, persistent, and results-oriented individual able to contribute ideas and opinions for sound solutions. Comfortable working with minimal supervision/guidance and dealing with ambiguity. Excellent time management and organizational skills, able to manage multiple concurrent projects. Excellent English communication and presentation skills, both written and verbal. Experience in handling critical incidents and providing solutions in pressure situations. Familiarity with ticketing systems. Ability to grasp and understand new technology trends and concepts. Certifications CCNA, CCNP, PCNSA or PCNSE certification required.

Roles and Responsibilities Data mining or extracting usable data from valuable data sources Using machine learning tools to select features, create and optimize classifiers Carrying out preprocessing of structured and unstructured data Enhancing data collection procedures to include all relevant information for developing analytic systems Processing, cleansing, and validating the integrity of data to be used for analysis Analyzing large amounts of information to find patterns and solutions Developing prediction systems and machine learning algorithms Presenting results in a clear manner Propose solutions and strategies to tackle business challenges Collaborate with Business and IT teams Requirements Bachelor's or Master's degree in Computer Science, Engineering, or related field. Proven track record of success in leading Data architecture projects and teams. Excellent communication, collaboration, and interpersonal skills. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Qualification : Bachelor's or Master's degree in Computer Science, Engineering, or related field.

Roles and Responsibilities Responsible for the successful delivery and closure of multiple projects. Facilitates team activities, including daily stand-up meetings, grooming, sprint planning, demonstrations, release planning, and team retrospectives. Ensure team is aware of tasks and delivery dates. Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility. To identify scope creep to ensure projects are on track, as well as judge commercial viability and actionable steps. Led sprint planning sessions and periodic conference calls with clients and senior team members to agree on the prioritization of projects and tasks. Be a central point of contact, and responsible for the projects handled and provide transparency & collaboration with different teams To represent the team s needs and requirements to the client to ensure timelines and quality delivery are practically achievable. Build a trusting and safe environment where problems can be raised and resolved. Understanding client s business and processes to provide effective solutions as a technology consultant. Report and escalate to management as needed. Quick learner and implementor of learning path for the team. Requirements 10 to 15 Years of total experience in the software development industry with a minimum of 5 years as a Technical Project Manager. Must have hands-on development experience in backend (LAMP stack or .NET) & frontend (ReactJS, NextJS, AngularJS) and managing large-scale projects. Must have experience in managing new development projects with at least 8 to 10 people team with a duration of 6+ months (excluding ongoing support and maintenance projects/tasks), developing the project & release plan, adhering to the standard processes of the organization. Excellent verbal, and written communication skills with both technical and non-technical customers Strong understanding of architecture, design, and implementation of technical solutions. Extremely fluent in REST/SOAP APIs with JSON/XML. Experience in ETL is a plus. A good understanding of N-tier and Microservice architecture. Well-versed in Agile development methodology, and all its ceremonies. Excellent problem-solving/troubleshooting skills, particularly about anticipating and solving problems, issues, risks, or concerns before they become critical Manage the customer relationship during delivery and serve as the primary interface with the customer Prepare a clear and effective communications plan, and ensure proactive communication of all relevant information to the customer and to all stakeholders Experience in creating Wireframes and/or Presentation to effectively convey technology solutions to client

Position: Incident Manager - US Shift Job Summary: The Incident Manager is responsible for leading the incident management process to ensure timely identification, resolution, and documentation of IT incidents. The role involves coordinating with cross-functional teams, handling major incidents, and driving continuous improvement in IT service delivery. The ideal candidate should have expertise in ITIL processes, IT service management (ITSM) tools, stakeholder communication, and problem-solving skills to maintain high availability and stability of IT services. Key Responsibilities: Incident Management & Response: Lead the incident management process, ensuring rapid response, resolution, and communication. Act as an escalation point for critical IT incidents, ensuring minimal disruption to business operations. Coordinate with IT teams (Infrastructure, Network, Security, Applications, etc.) to diagnose, troubleshoot, and resolve issues. Ensure compliance with SLAs by monitoring incident resolution times and escalating issues as needed. Conduct Root Cause Analysis (RCA) and drive corrective actions to prevent recurrence. Facilitate post-incident reviews (PIRs) and ensure continuous process improvements. Stakeholder Communication & Coordination: Serve as the primary liaison between IT teams, business units, and senior leadership during incidents. Provide timely incident status updates to stakeholders with clear impact assessments. Ensure effective collaboration with third-party vendors and service providers for quick resolution. Develop and maintain incident communication templates for standardization. Process Improvement & Governance: Ensure adherence to ITIL best practices and ITSM frameworks. Identify trends in recurring incidents and work with Problem Management to implement permanent fixes. Maintain and enhance Incident Management Standard Operating Procedures (SOPs). Work closely with Change Management to assess risks and minimize service disruptions. Training & Readiness: Conduct training sessions for IT teams on best practices for incident handling. Organize incident response simulations and tabletop exercises to enhance preparedness. Develop incident management playbooks to standardize response procedures. Required Skills & Qualifications: Technical & ITSM Expertise: Strong understanding of ITIL frameworks (Incident, Problem, and Change Management). Hands-on experience with ITSM tools such as ServiceNow, BMC Remedy, Jira Service Desk, or similar platforms. Knowledge of enterprise IT environments, including networking, cloud services, cybersecurity, and applications. Familiarity with log analysis, event correlation, and monitoring tools (e.g., Splunk, SolarWinds, Nagios). Soft Skills & Competencies: Excellent communication and stakeholder management skills for cross-functional collaboration. Strong analytical, problem-solving, and decision-making abilities under high-pressure situations. Ability to handle multiple high-priority incidents simultaneously. Leadership skills to guide IT teams and improve incident management practices. Education & Certifications: Bachelor s degree in Computer Science, Information Technology, or related field. ITIL Foundation Certification (ITIL v3 or ITIL 4) Mandatory. Preferred: ISO 27001, PMP, COBIT, CISSP, or relevant ITSM/security certifications. If you are an experienced Incident Manager with a strong ITIL background and the ability to manage high-priority incidents in a fast-paced environment, we encourage you to apply and join our dynamic team! Qualification : Bachelors degree in Computer Science, Information Technology, or related field.

Job Title: Data Scientist Experience: 4+ Years Educational Qualification: B.Tech/M.Tech (CS/IT), M.Sc. (CS/IT) from a recognized university Role Description We are seeking a skilled Data Scientist to join our team. The ideal candidate will identify valuable data sources, automate data collection processes, and analyze large datasets to uncover trends and patterns. This role involves building predictive models and machine-learning algorithms, collaborating with cross-functional teams, and proposing data-driven solutions to business challenges. Key Responsibilities Identify, collect, and automate data acquisition from valuable sources. Pre-process structured and unstructured data for analysis. Analyze large datasets to discover patterns and trends. Develop and implement predictive models and machine-learning algorithms. Combine multiple models using ensemble modeling techniques. Visualize data and present findings through dashboards and reports. Propose innovative solutions and strategies to address business challenges. Collaborate with engineering and product development teams for seamless integration of data solutions. Required Skills & Experience 4+ years of experience as a Data Scientist or Data Analyst with hands-on data mining experience. Proficiency in business intelligence tools (e.g., Power BI) and data frameworks (e.g., Hadoop). Experience querying databases and using statistical programming languages: Python, SQL, etc.; familiarity with Scala, Java, or C++ is a plus. Strong understanding of statistical and data mining techniques such as GLM/Regression, Random Forest, Boosting, Tree-based models, and text mining. Expertise in advanced machine learning algorithms: regression, clustering, simulation, scenario analysis, decision trees, neural networks, etc. Solid foundation in machine learning, operations research, and advanced statistical methods. Strong analytical mindset with business acumen and problem-solving capabilities. Excellent project management and organizational skills. Nice-to-Have Skills Strong math skills (e.g., statistics, algebra). Experience working in dynamic, cross-functional environments with diverse teams. Ability to work with data and analytics experts to enhance the functionality of data systems. Qualification : B.Tech/M.Tech (CS/IT), M.Sc. (CS/IT) from a recognized university

About the Role: The Data Quality Measurement Team plays a key role in ensuring the accuracy, timeliness, and reliability of data used by various business units. As part of this team, the Data Content Manager will be responsible for overseeing and managing data quality activities, ensuring that data sets meet the highest standards set by the business or regulatory guidelines. The team is composed of highly skilled professionals who work together to mitigate regulatory and legal risks while delivering exceptional client experiences. The Impact: The role of the Data Content Manager has a wide-reaching impact, influencing decision-making, operational efficiency, customer satisfaction, compliance, and overall team performance. By maintaining high-quality data standards, the organization can derive greater value from its data and gain a competitive advantage. What You Stand to Gain: Professional Growth & Development: Opportunities for career advancement and skill diversification. Direct Impact on Decision-Making: Engage with market leaders, gain cultural exposure, and strengthen stakeholder management skills. Cutting-Edge Technologies & Practices: Exposure to the latest technology adoption and a culture of innovation. Key Responsibilities: Stakeholder Engagement: Work closely with stakeholders to define data quality requirements and usage needs for specific regions or business areas. Ownership of Data Quality: Lead the ongoing delivery of data quality measurement activities, with a focused concentration on a specific region or business area. Issue Identification & Remediation: Identify data quality issues, perform analysis, and escalate for resolution to ensure data accuracy and high quality. Testing & Data Audits: Perform testing on defined use cases for new technologies, deliver results, and identify sources of errors. Also, conduct data audits on new data vendors. Root Cause Analysis: Conduct root cause analysis on smaller data analysis tasks related to assigned or unfamiliar projects. Regulatory Compliance: Implement data quality processes to ensure S&P Ratings compliance with regulatory requirements. Data Querying & Correction: Perform data queries to identify and drive corrections of data inconsistencies. What We re Looking For: Experience: Typically 7-9 years of experience in a data role, with experience in a data quality role being advantageous. Technical Skills: Proficiency in technical tools such as Excel, SQL, Python, data extraction tools, and data visualization tools. Industry Knowledge: Good understanding of financial and market data, data cataloging, and AI technologies and their potential applications in data management. Data Requirements & Querying: Solid understanding of data requirements and intermediate-level data querying skills. Leadership: Ability to manage a team of 8-10 professionals effectively. Collaboration & Problem-Solving: Ability to communicate assumptions clearly, solicit feedback, and find ways to improve. Proactively manage issues and drive solutions. Project Understanding: Understand how individual tasks fit into the larger project and identify issues with requirements early. About S&P Global Ratings: At S&P Global Ratings, we provide independent, analyst-driven credit ratings, research, and sustainable finance opinions that help market participants make confident, data-driven decisions. By providing transparency and high-quality insights into creditworthiness, we enable growth across a wide range of organizations, including businesses, governments, and institutions. As a division of S&P Global, we are the world's leading provider of credit ratings, benchmarks, analytics, and workflow solutions in the global capital, commodity, and automotive markets. Our offerings help organizations navigate the economic landscape and plan for the future with confidence.

Data Miner Job Location : Ahmedabad, Gujarat Experience : 1 to 2 Years Roles and responsibilities : Key Responsibilities: Gather, clean, and preprocess data from various sources, including databases, CRM systems, and online platforms. Utilize data mining techniques to identify and qualify potential leads. Develop targeted lead lists based on demographic, firmographic, and behavioral data. Analyze market trends, customer behavior, and competitive landscape to uncover actionable insights and identify new lead opportunities. Create detailed reports and dashboards to present lead generation metrics, trends, and performance to stakeholders. Work closely with sales and marketing teams to align lead generation efforts with business objectives and campaigns. Apply your knowledge of data practices and market trends specific to the US, UK, and Europe to optimize lead generation strategies. Use data mining tools and software to perform data extraction, analysis, and lead qualification. Stay updated with industry trends, emerging tools, and best practices in data mining and lead generation to enhance processes and outcomes. Qualifications: 1-2 years of experience in data mining, lead generation, or a related field. Proficiency in data mining tools. Demonstrated ability to generate and qualify leads using data-driven methods. Strong analytical and problem-solving skills with attention to detail in data analysis and lead generation. Excellent written and verbal communication skills, with the ability to present data insights and lead generation results clearly and effectively. Bachelor s degree in Data Science, Marketing, Business Analytics, or a related field. Perks and Benefits: Healthy & Flexible Work Environment All Saturdays Off (5 Days Working) Performance based Incentive & employee friendly policies Attractive Awards, Festival Celebrations, Picnic, Birthday Celebrations etc. Unlimited opportunity to grow. Qualification : Bachelors degree in Data Science, Marketing, Business Analytics, or a related field.

Relationship Manager (RM) Global Trade Finance (GTX) Location: Ahmedabad Experience: 3 5 years Reporting To: Head Global Trade Finance Company: KredX About GTX GTX is a licensed International Trade Financing Services (ITFS) platform operating under IFSCA, designed to support exporters and importers with cross-border working capital needs. Headquartered in GIFT City, our tech-driven platform combines innovative financial solutions with market expertise to simplify and scale global trade financing. Role Overview We are expanding our Global Trade Finance (GTX) vertical and are looking for a highly motivated and experienced Relationship Manager to join our team. In this role, you will be responsible for structuring and executing trade finance transactions, managing client portfolios, building strategic relationships, and ensuring compliance across all operations. You'll work closely with exporters, importers, financial institutions, and internal teams to deliver comprehensive trade finance solutions. Key Responsibilities Client & Transaction Management Originate, structure, and execute various trade finance products such as export factoring, LC, SBLC, forfaiting, buyer s/supplier s credit, etc. Manage and grow a portfolio of corporate clients engaged in international trade. Identify cross-selling opportunities and strengthen client relationships through customized financing solutions. Operational & Risk Oversight Ensure thorough execution of documentation, credit appraisal, compliance checks (KYC/AML), and risk assessments. Oversee transaction lifecycles, including disbursals, repayments, collateral management, and flow monitoring. Coordinate with compliance, risk, and legal teams to ensure risk mitigation across deals. Banking & Institutional Partnerships Liaise with banks (domestic & international), NBFCs, ECAs, and factoring partners for deal structuring and closures. Negotiate terms, pricing, and exposure limits with funding institutions to secure optimal outcomes. Strategic Initiatives Contribute to the development and automation of trade finance products and processes. Monitor global trade trends, regulatory updates (UCP, URDG, FEMA, RBI), and customer behaviors to inform strategy. Candidate Profile Education & Experience 3 5 years of experience in trade finance roles at banks, NBFCs, fintechs, or corporate treasury teams. Certifications such as CDCS or CITF are advantageous. Strong knowledge of trade finance instruments, international regulatory frameworks, and cross-border trade dynamics. Skills & Competencies Proficient in trade documentation, credit analysis, and risk management. Strong analytical thinking and structured problem-solving abilities. Excellent communication, negotiation, and client relationship management skills. Be a part of a high-impact, high-growth vertical with international exposure. Work in a fast-paced, innovation-driven environment backed by strong institutional support. Lead and contribute to digital-first, transformative trade finance initiatives.

Hardware Technical Lead Location: Ahmedabad Job Type: Full-Time Category: Embedded Solutions Job Summary We are looking for an experienced and motivated Hardware Technical Lead to lead our expanding Product Engineering Services team focused on industrial applications. While the primary emphasis is on industrial-grade systems, experience in avionics, automotive, or medical electronics is highly desirable. This leadership role entails overseeing end-to-end hardware development, managing a team of engineers, and driving high-quality project execution, while also fostering team growth through hiring and mentoring. Key Responsibilities Lead and manage a team of 8 10 hardware engineers across multiple projects. Guide the design and development of reliable hardware systems tailored for industrial applications. Ensure compliance with design standards, industry regulations (FCC, CE, MIL-STD, DO-160), and project-specific quality objectives. Own technical delivery from concept through deployment, meeting project timelines, budgets, and specifications. Collaborate closely with software, mechanical, and systems engineering teams to ensure seamless product integration. Conduct technical reviews, design audits, and system validation activities. Drive continuous improvement in hardware design methodologies and development processes. Establish and enforce best practices for design documentation, configuration management, and version control. Play an integral role in hiring, onboarding, and mentoring engineers. Support project managers with technical planning, risk management, and resource allocation. Stay informed on emerging technologies and assess their potential for project enhancement. Qualifications Bachelor s or Master s degree in Electronics, Electrical Engineering, or related discipline. 10+ years of hands-on hardware development experience, including at least 3 years in a leadership role. Strong expertise in industrial-grade hardware design (power electronics, embedded platforms, control systems). Experience in avionics, automotive, or medical electronics is a significant advantage. Proficiency in schematic capture and PCB design tools such as Altium Designer, OrCAD, or KiCAD. Familiarity with embedded systems, microcontrollers, System on Modules (SoMs), and high-speed digital designs. Solid understanding of compliance and qualification standards (MIL-STD, DO-160, FCC). Proven leadership and mentoring capabilities. Excellent communication and technical documentation skills. Benefits Lead and grow a high-performing hardware engineering team. Work on diverse, innovative projects spanning industrial, avionics, and consumer sectors. Gain exposure to global engineering standards and best practices. Competitive compensation package and comprehensive benefits. Opportunities for professional growth through leadership, innovation, and continuous learning. If you re a driven hardware engineer ready to lead and innovate in the smart industrial product space, we encourage you to apply and join our core engineering team. Qualification : Bachelors or Masters degree in Electronics, Electrical Engineering, or related discipline

Senior Hardware Electronics Engineer Location: Ahmedabad Job Type: Full-Time Category: Embedded Solutions Job Summary We are seeking a passionate and experienced Senior Hardware Electronics Engineer to join our rapidly growing Product Engineering Services (PES) team. The focus is primarily on industrial applications, with a strong advantage for candidates experienced in avionics or advanced consumer electronics. You will lead the end-to-end development of robust, high-performance electronic systems while collaborating closely with cross-functional teams spanning hardware and software. Key Responsibilities Lead the architecture, design, and development of electronic hardware systems tailored for industrial applications. Design high-reliability PCBs and embedded systems emphasizing signal integrity, power management, and thermal performance. Perform component selection, schematic capture, and supervise PCB layout adhering to industry best practices. Demonstrate expertise in microcontroller, microprocessor, and DSP-based system design. Collaborate with layout engineers, firmware/software developers, and mechanical teams to ensure seamless product integration. Conduct simulations, performance testing, and troubleshooting to validate designs against functional and environmental requirements. Ensure designs comply with relevant industry standards and regulations (IEC, EN, DO-160, MIL-STD-461). Mentor junior engineers and contribute to knowledge sharing within the hardware team. Drive innovation by staying current with the latest trends in industrial and embedded electronics. Partner with project managers to meet development milestones and customer expectations. Qualifications Bachelor s or Master s degree in Electronics, Electrical Engineering, or related discipline. 8+ years of experience in hardware design and development, preferably for industrial-grade products. Strong knowledge of embedded systems design and hardware-software integration. Proficiency with ECAD tools such as Altium Designer, OrCAD, Mentor Graphics, or equivalent. Hands-on experience in design validation, testing, debugging, and productization. Familiarity with standards and regulatory compliance (IEC, CE, FCC); experience with DO-160 or MIL-STD is a plus. Exposure to FPGA-based systems and high-speed digital designs is advantageous. Excellent analytical skills with meticulous attention to detail. Strong communication skills and ability to collaborate effectively in teams. Preferred Qualifications Experience in avionics, automotive, or medical electronics domains. Knowledge of product certification processes. Familiarity with configuration management and PLM tools such as IBM DOORS, Jama, Jira, PDM. Experience working in global, multi-disciplinary teams across geographies. Benefits Opportunity to work on innovative, cutting-edge projects. Collaborative and forward-thinking work environment. Clear pathways for career growth and professional development. Competitive salary and comprehensive benefits package. If you are a driven and skilled hardware engineer ready to shape the future of smart industrial products, we encourage you to apply and join our core engineering team. Qualification : Bachelors or Masters degree in Electronics, Electrical Engineering, or related discipline

Job Title: Banking & Finance Executive Location: Ahmedabad Experience: 2 4 Years Remuneration: Best in Industry Job Summary: We are seeking a motivated and detail-oriented professional with experience in Banking and Finance operations to join our team in Ahmedabad. The ideal candidate will have a strong understanding of banking procedures, transaction processing, and regulatory compliance, along with the ability to manage daily financial operations efficiently. Key Responsibilities: Authorize and verify RO/SO entries including cash receipts, payments, CMS, ECMS, UPI, RTGS, NEFT, and fund transfers (FTs) Perform end-of-day (EOD) cash balancing and tallying within approved limits Handle clearing operations efficiently and accurately Execute reconciliation processes for banking transactions and accounts Prepare and submit timely reports to stock exchanges as required Ensure regulatory, compliance, and procedural adherence across all operations Coordinate and support internal and external audits Candidate Requirements: 2 3 years of post-qualification experience in Banking or Finance Solid understanding of core banking functions, clearing systems, and financial regulations Prior experience in corporate banking or financial operations preferred Strong analytical, communication, and presentation skills Ability to work independently and maintain high attention to detail This role offers an excellent opportunity for finance professionals to expand their expertise in banking operations while working in a dynamic and regulated environment.

Junior Coordinator ERP to CRM Digitization Location: Ahmedabad Role Objective: Support the digitization and integration of ERP and CRM systems by coordinating tasks, gathering process inputs, assisting in data mapping, and ensuring smooth collaboration between internal teams and vendors for timely project delivery. Key Responsibilities Project Support & Coordination Assist the project lead in day-to-day coordination between internal teams and IT/CRM vendors. Track task progress, maintain project documentation, and escalate delays or issues promptly. Business Process Documentation Collect inputs from sales, operations, and finance teams to document workflows. Maintain process maps, SOPs, and user requirement documents. Data Handling & Validation Assist in mapping customer, product, pricing, and order data between ERP and CRM systems. Support data cleanup, migration activities, and reconciliation during testing phases. User Acceptance Testing (UAT) & User Coordination Organize and monitor UAT for CRM/ERP modules. Gather user feedback and communicate effectively with the implementation team. Training & Onboarding Support Help prepare user guides and training materials. Support internal training sessions and address basic user queries during rollout. Key Requirements Bachelor s degree in Business, Engineering, IT, or related field. 2 4 years experience in ERP/CRM support, sales operations, or business process roles. Familiarity with tools like Zoho CRM, Salesforce, SAP, Tally, or MS Dynamics preferred. Good understanding of core business processes: inquiry, quotation, order processing, and invoicing. Strong documentation, follow-up, and coordination skills. Preferred Exposure Experience with CRM or ERP implementation/support projects. Basic knowledge of integration or automation tools (e.g., Zapier, API workflows). Proficiency in Excel, Google Sheets, and documentation tools. Comfortable working across IT, sales, and accounts teams. Qualification : Bachelors degree in Business, Engineering, IT, or related field

Sales Engineer GCC Region (Electronics & Projects) Location: Ahmedabad Key Responsibilities Market Development & Sales Identify and develop new business opportunities in the GCC region (UAE, Saudi Arabia, Qatar, Oman, Bahrain) for electronics hardware, industrial PCs, IoT, SCADA, and automation solutions. Build and manage a robust sales pipeline comprising distributors, OEMs, system integrators, EPC contractors, and key end-users. Execute account-based sales strategies targeting industrial, energy, infrastructure, and process automation sectors. Identify and onboard GCC-based System Integrators (SIs) or EPCs to act as partners or bid leads. Project Bidding & Tendering Lead end-to-end bidding processes for public and private sector projects, including RFQs, RFPs, BOQs, and compliance documentation. Collaborate with internal engineering, documentation, and finance teams to prepare comprehensive commercial and technical proposals. Track and bid for government tenders in partnership with local SIs (e.g., DEWA, ADNOC, ARAMCO, KAHRAMAA). Partner & Channel Management Establish and manage channel partners and local agents in target GCC countries. Provide partners with product training, pricing guidance, and pre-sales support. Conduct regular territory performance reviews, identify gaps, and implement corrective measures. Client Relationship Management Build and maintain long-term relationships with project consultants, automation teams, and procurement heads. Deliver technical presentations, product demos, and lead commercial negotiations. Drive repeat orders, after-sales engagement, and ensure high customer satisfaction. Reporting & Forecasting Maintain accurate sales pipeline details in CRM systems with deal stages, probabilities, and expected close dates. Submit weekly and monthly reports covering revenue forecasts, market trends, and competitor activity. Represent the company at industry expos and technical conferences within the GCC region. Key Requirements Bachelor s Degree in Electronics, Electrical, or Instrumentation Engineering; MBA is a plus. 4 6 years of B2B sales experience in electronics and automation products within GCC countries. Proven track record in project bidding and channel development. Strong knowledge of GCC trade regulations, logistics, import/export processes, and cultural business practices. Excellent command of English; Arabic language skills are an advantage. Willingness to travel frequently across GCC for business development and project closures. Preferred Exposure Industrial PCs, edge devices, SCADA systems, and industrial networking. IoT platforms, remote monitoring, and smart sensor integration. PLCs, HMIs, sensors, and networking devices. Battery Energy Storage Systems (BESS) or energy management systems (optional). Familiarity with government e-tendering portals in the GCC region. Qualification : Bachelors Degree in Electronics, Electrical, or Instrumentation Engineering; MBA is a plus

Position: Service Engineer Location: Ahmedabad Employment Type: Full Time Experience Required: 3 5 Years Company: Phillips Machine Tools India Pvt Ltd Industry: Industrial Machinery / Manufacturing Job Overview We are seeking a highly motivated and customer-focused Service Engineer to join our best-in-class service team supporting HAAS CNC machines. In this role, you ll be responsible for delivering prompt, professional, and legendary service, ensuring machine uptime, and maintaining strong client relationships. You will handle both electrical and mechanical troubleshooting, installation, commissioning, and post-sales support for our HAAS machine tools. As the frontline of our brand, your commitment to customer satisfaction will play a critical role in reinforcing Phillips' reputation as a trusted and innovative CNC solution provider. Key Responsibilities Attend and resolve service calls promptly to minimize machine downtime. Perform installation and commissioning of HAAS CNC machines across assigned customer sites. Provide mechanical and electrical support for machine diagnostics, repairs, and routine maintenance. Document service activities, problem-solving summaries, and escalate critical issues as needed. Maintain clear, open communication with both junior and senior team members to promote learning and improvement. Build and nurture long-term customer relationships, acting as the go-to expert for all service-related queries. Ensure timely arrangement and sourcing of spare parts (in or out of warranty). Work collaboratively to create a positive, supportive, and growth-oriented work environment. Proactively identify recurring issues and suggest long-term solutions for improved machine reliability. Demonstrate total ownership of your service territory by aligning with Phillips high service standards and performance metrics. Requirements 3 5 years of hands-on experience in service, maintenance, or installation of CNC machines or industrial automation equipment. Strong troubleshooting skills in both mechanical and electrical domains. Willingness to travel frequently to customer sites within the assigned region. Excellent communication, interpersonal, and documentation skills. Ability to work independently as well as part of a team in a fast-paced environment. Strong problem-solving mindset with a commitment to customer satisfaction. Understanding of HAAS machines will be an added advantage. Opportunity to work with cutting-edge CNC technology Competitive compensation and performance-based incentives Supportive team culture and mentorship Exposure to industry-leading service processes and global standards Training and upskilling opportunities for professional growth About Phillips Machine Tools India Pvt Ltd Phillips India is the exclusive distributor for HAAS Automation in India. With a legacy of trust, technical excellence, and a deep commitment to customer success, we empower Indian manufacturers with world-class machine tools and service support. Join us in building the most dependable and responsive service team in the industry. Apply now and become the face of Phillips' legendary customer support.