Itsm Modules Incident Jobs in Ahmedabad

ServiceNow Developer ITSM | Full-Time | Ahmedabad, Gujarat Location: Ahmedabad, Gujarat Job Type: Full-Time Experience: 3 to 6 years (including 2+ years of hands-on ServiceNow development) Industry: Information Technology / IT Services Functional Area: ITSM, Application Development Work Schedule: Flexible working hours Job Summary We are hiring an experienced ServiceNow Developer in Ahmedabad to join our growing IT team. This technical role is responsible for the configuration, customization, and ongoing development of the ServiceNow platform, supporting IT Service Management (ITSM) and other business processes in alignment with ITIL best practices. The ideal candidate will bring deep technical knowledge and hands-on experience in building scalable ServiceNow solutions. Key Responsibilities Analyze, define, and document business and system requirements for workflows, integrations, user interfaces, and automation. Configure and customize the ServiceNow platform, including workflows, business rules, client scripts, ACLs, UI policies, and UI actions. Develop and maintain ServiceNow integrations with internal and third-party systems via REST, SOAP, and other methods. Design and implement automated workflows to streamline business processes and improve efficiency. Maintain and manipulate data within the ServiceNow CMDB, incident, change, and other modules. Work closely with cross-functional teams to understand user requirements and deliver scalable solutions. Participate in ServiceNow upgrades, patching, and platform maintenance tasks. Required Skills and Qualifications 3 6 years of overall IT experience, with 2 4 years specifically in ServiceNow development. Strong understanding of ITSM processes and practical experience in ServiceNow implementations. Experience working on enterprise-level applications with multi-functional modules. Proficiency in JavaScript, ServiceNow scripting, UI policies, and data policies. Experience integrating ServiceNow with other tools and platforms. Solid grasp of ITIL v3 concepts, particularly in operational support and analysis. Excellent problem-solving skills, attention to detail, and ability to work independently. Preferred / Nice to Have Experience with ServiceNow Service Portal development for creating customized user experiences. Knowledge of front-end technologies such as AngularJS, Bootstrap, CSS, and HTML. Experience building widgets and custom portal components in ServiceNow. ServiceNow certifications (e.g., CSA, CAD, CIS) are a strong plus. Prior experience in agile development environments. Opportunity to work on cutting-edge ServiceNow implementations. Collaborative work culture with flexible working hours. Exposure to enterprise ITSM, automation, and cloud platforms. Continuous learning and certification opportunities. Apply now to grow your career as a ServiceNow Developer in a dynamic, fast-paced IT environment in Ahmedabad!

Job Title: Project Manager Odoo Location: Ahmedabad Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 8 to 13 years Openings: 1 Roles & Responsibilities: As the Project Manager Odoo, you will lead ERP project implementations and drive successful project delivery. Your core responsibilities will include: Risk & Project Management: Identify ERP project risks and develop risk mitigation strategies to ensure smooth project execution. Oversee all stages of the Project Life Cycle to ensure timely and successful delivery. Develop and manage detailed project plans, including timelines, resources, and dependencies. ERP Implementation Leadership: Manage end-to-end ERP implementations (at least 3 full lifecycle projects) within well-known ERP systems such as Odoo, SAP, Oracle, Microsoft Dynamics, Salesforce, etc. Map end-user requirements with the standard functionalities in Odoo ERP and configure accordingly. Collaborate with cross-functional ERP experts to organize sprints, daily stand-ups, and review meetings. Team Management & Communication: Provide leadership, direction, and constructive feedback to team members to drive performance. Be a proactive team player, overseeing and motivating the team towards project success. Strong communication skills are required to articulate project goals, progress, and issues clearly across all levels. Business Analysis & Problem-Solving: Demonstrate functional knowledge of core business areas such as Supply Chain Management, Logistics, Procurement, Inventory, CRM, Sales/Purchase, Manufacturing, and Accounting. Analyze and recommend business system solutions that align with project goals and deliver measurable results. Stakeholder Management: Interact with senior management and stakeholders, presenting executive summaries, project status updates, and recommendations. Ensure that all project milestones and deliverables are completed according to plan and are aligned with business objectives. ERP System Configuration & Training: Train clients on ERP systems' features, functionalities, and best practices. Assist in business process configuration, documentation of current and future process flows, and ensuring smooth user interface configuration. Provide support for external system integrations if required and ensure smooth user setup for the ERP system. Resource & Conflict Management: Demonstrate strong resource management skills by allocating the right resources to the right tasks. Effectively manage and resolve conflicts within the team to ensure optimal collaboration and progress. Skills & Experience Required: Experience: 8-13 years of project management experience in the ERP domain, with at least 3 full lifecycle implementations using systems like Odoo, SAP, Oracle ERP, Microsoft Dynamics, Salesforce, or other similar ERP platforms. Technical & Functional Skills: Strong techno-functional skills, with the ability to bridge the gap between technical development and business needs. Knowledge of Odoo ERP and its modules, along with the ability to map client requirements to Odoo s functionalities. Project Management: Excellent leadership and project resource management skills. Proficient in creating project plans, risk management strategies, and status reports. Understanding of Agile methodologies, and managing sprints and regular team stand-ups. Business Knowledge: Expertise in various business processes such as Supply Chain, Logistics, Inventory, CRM, Accounting, etc. Proven ability to analyze business systems and recommend strategic solutions. Communication & Presentation Skills: Exceptional verbal and written communication skills to communicate complex ideas effectively to both technical and non-technical stakeholders. Ability to create and deliver formal presentations and executive summaries to senior management. Personal Attributes: Strong problem-solving ability and decision-making skills. Self-motivated and able to work independently with minimal supervision. Capable of handling high-pressure situations and managing stress effectively. Preferred Skills: Experience working with large-scale international clients. Knowledge of ERP integrations and handling external system setups. Experience in Odoo ERP customization and implementation. Qualification : Any Graduate / Post Graduate

About the Company: TECHMICRA IT SOLUTIONS is a trusted provider of application and web development services, serving clients globally for the past decade. We take pride in delivering exceptional and innovative solutions using the latest technologies and customizations tailored to meet the unique needs of our clients. Our team of expert developers is equipped to handle complex challenges and ensure the successful realization of client projects. With a strong portfolio of websites and portals developed for clients across various countries, we continue to grow and evolve with each project. Job Title: PHP Developer Location: Ahmedabad Position: 2 Openings Job Description: We are seeking an experienced PHP Developer to join our development team. The ideal candidate will have a solid understanding of PHP web frameworks such as Laravel or Codeigniter, and be proficient in building efficient, testable, and reusable PHP modules. As a PHP Developer at TECHMICRA IT SOLUTIONS, you will integrate user-facing elements developed by front-end developers, solve complex performance problems, and contribute to the development of scalable applications. Key Responsibilities: Integration of user-facing elements developed by front-end developers into PHP-based applications. Build efficient, testable, and reusable PHP modules. Solve complex performance problems and architectural challenges. Integrate data storage solutions, including databases and key-value stores. User authentication and authorization between multiple systems, servers, and environments. Design and implement scalable applications based on fundamental design principles. Work with multiple data sources and databases to integrate them into one unified system. Ensure application security and accessibility compliance. Troubleshoot and solve PHP/web server exploits and security issues. Create database schemas that represent and support business processes. Work with SQL/NoSQL databases and their respective query languages. Collaborate with the team to ensure code versioning using Git, SVN, or other version control systems. Skills and Qualifications: Strong knowledge of PHP web frameworks such as Laravel, Codeigniter, or similar. 3+ years of experience working with PHP in a web development environment. Understanding the fully synchronous behavior of PHP. Proficiency with MVC design patterns and their implementation. Thorough understanding of front-end technologies like JavaScript, HTML5, and CSS3. Knowledge of object-oriented PHP programming principles. Familiarity with accessibility and security compliance for web applications. Strong understanding of common PHP/web server exploits and their solutions. Experience with SQL/NoSQL databases and writing declarative queries. Proficient in using code versioning tools such as Git or SVN. Knowledge of creating and managing database schemas that support business processes. Familiarity with limitations of PHP as a platform and its workarounds. Educational Qualifications: Graduation: B.Tech/B.E. (Computers), B.Sc (Computers), BCA (Computers). Post-Graduation: M.Tech (Computers), MCA (Computers), M.Sc (Computers). What You Get: A competitive salary in line with industry standards. Opportunities for career growth and advancement within the company. A chance to work with a talented and innovative team on exciting projects. Access to cutting-edge technologies and learning opportunities. If you are passionate about PHP development and ready to take on new challenges, apply now to join our dynamic team at TECHMICRA IT SOLUTIONS!

Position: Incident Manager - US Shift Job Summary: The Incident Manager is responsible for leading the incident management process to ensure timely identification, resolution, and documentation of IT incidents. The role involves coordinating with cross-functional teams, handling major incidents, and driving continuous improvement in IT service delivery. The ideal candidate should have expertise in ITIL processes, IT service management (ITSM) tools, stakeholder communication, and problem-solving skills to maintain high availability and stability of IT services. Key Responsibilities: Incident Management & Response: Lead the incident management process, ensuring rapid response, resolution, and communication. Act as an escalation point for critical IT incidents, ensuring minimal disruption to business operations. Coordinate with IT teams (Infrastructure, Network, Security, Applications, etc.) to diagnose, troubleshoot, and resolve issues. Ensure compliance with SLAs by monitoring incident resolution times and escalating issues as needed. Conduct Root Cause Analysis (RCA) and drive corrective actions to prevent recurrence. Facilitate post-incident reviews (PIRs) and ensure continuous process improvements. Stakeholder Communication & Coordination: Serve as the primary liaison between IT teams, business units, and senior leadership during incidents. Provide timely incident status updates to stakeholders with clear impact assessments. Ensure effective collaboration with third-party vendors and service providers for quick resolution. Develop and maintain incident communication templates for standardization. Process Improvement & Governance: Ensure adherence to ITIL best practices and ITSM frameworks. Identify trends in recurring incidents and work with Problem Management to implement permanent fixes. Maintain and enhance Incident Management Standard Operating Procedures (SOPs). Work closely with Change Management to assess risks and minimize service disruptions. Training & Readiness: Conduct training sessions for IT teams on best practices for incident handling. Organize incident response simulations and tabletop exercises to enhance preparedness. Develop incident management playbooks to standardize response procedures. Required Skills & Qualifications: Technical & ITSM Expertise: Strong understanding of ITIL frameworks (Incident, Problem, and Change Management). Hands-on experience with ITSM tools such as ServiceNow, BMC Remedy, Jira Service Desk, or similar platforms. Knowledge of enterprise IT environments, including networking, cloud services, cybersecurity, and applications. Familiarity with log analysis, event correlation, and monitoring tools (e.g., Splunk, SolarWinds, Nagios). Soft Skills & Competencies: Excellent communication and stakeholder management skills for cross-functional collaboration. Strong analytical, problem-solving, and decision-making abilities under high-pressure situations. Ability to handle multiple high-priority incidents simultaneously. Leadership skills to guide IT teams and improve incident management practices. Education & Certifications: Bachelor s degree in Computer Science, Information Technology, or related field. ITIL Foundation Certification (ITIL v3 or ITIL 4) Mandatory. Preferred: ISO 27001, PMP, COBIT, CISSP, or relevant ITSM/security certifications. If you are an experienced Incident Manager with a strong ITIL background and the ability to manage high-priority incidents in a fast-paced environment, we encourage you to apply and join our dynamic team! Qualification : Bachelors degree in Computer Science, Information Technology, or related field.

Tech Support Lead Security Location: Ahmedabad Experience: 5+ Years Qualification: Graduate / Diploma in a relevant technical field Employment Type: Full-Time Role Objective: To lead a technical support team responsible for maintaining, troubleshooting, and upgrading electronic security systems including Access Control and CCTV, while ensuring timely resolution of incidents and coordination with key accounts and OEMs. Key Responsibilities: Team Leadership: Lead and mentor a team of support engineers handling security systems (Access Control, CCTV, etc.). Technical Support: Troubleshoot and resolve complex hardware and software issues related to surveillance and access control solutions. Incident Management: Ensure rapid response to critical issues and manage escalations efficiently. Client Coordination: Handle key account communication, support escalations, and provide root cause analysis for reported issues. Training: Conduct internal training on emerging security technologies and best practices. Documentation: Maintain SOPs, troubleshooting guides, and a knowledge base for quick resolution and onboarding. Software Upgrades: Oversee and execute software updates and patch deployments for critical customer installations. Collaboration with OEMs: Work closely with OEMs for patch releases, vulnerability resolutions, and advanced support. Database Knowledge: Apply a good understanding of SQL Server and database operations to support application-level troubleshooting and configurations. Core Competencies: Deep knowledge of CCTV, Access Control Systems, and their integration. Strong experience with SQL Server and understanding of database operations. Excellent problem-solving and escalation management skills. Proven ability to lead teams and manage technical documentation. Strong verbal and written communication skills for coordination with clients and internal stakeholders. Qualification : Graduate / Diploma in a relevant technical field

Infilon Technologies Pvt Ltd is a prominent software development company located in Ahmedabad, hiring an Application Support Engineer (.Net) for one of its clients TenForce. TenForce is an expert in EHSQ and Operational Risk Management software, based in Belgium and part of Elisa IndustrIQ - a Finnish group committed to making intelligent manufacturing happen. Job Location - Ahmedabad, Gujarat (Work from Office) The goal for the Application Engineer is The application response team is NOT a 1st line helpdesk; its mission is to solve highly complex issues for customers in an ever-changing environment. You will be the last line of defense between customers and chaos. Apply Now The application developer we are looking for has the following characteristics: Software developer with an eye to improving the system while remaining pragmatic. Problem solving skills: You can identify problems, analyze them, make them disappear. You are autonomous and detail-oriented. 3+ years of experience on the job or side projects. Strong collaboration skills to provide quick and accurate feedback to customers. Able to shift gears in a rapidly changing environment: agility is key. A software engineer that can collaborate with fellow software developers and customers. Experience as part of an application support team (2nd/3rd line support). Expert in C# and .NET. Hands-on experience in web app development with ASP.NET and MSSQL. Able to work as a team player in an international environment. Excellent English communicator, written and spoken, customer centricity. Mild level of craziness. Nice to Have Experience with user provisioning (SCIM), user authentication (SAML, oAuth). Experience with REDIS and/or Elastic Search. Opportunity to work autonomously while being part of a dynamic team. Tackling a wide range of challenges daily, across multiple customers, and continuously growing and expanding your expertise. Eternal respect from your colleagues as you improve the system.

About Us: Bytes Technolab is a full-range web application development company, established in 2011, with an international presence in the USA, Australia, and India. Since its inception, Bytes has excelled in innovative web development, eCommerce solutions, and mobile application development. Roles & Responsibilities: Team Leadership: Lead and mentor a team of Adobe Commerce (Magento) developers, fostering collaboration, skill development, and a culture of continuous improvement and high-quality delivery. Technical Ownership: Take ownership of the technical architecture, design, and development of Adobe Commerce (Magento) e-commerce projects, ensuring adherence to best practices and industry standards. Code Review: Conduct regular code reviews to maintain code quality and consistency across projects, ensuring that the team delivers efficient and well-structured solutions. Technical Problem Solving: Identify and resolve technical challenges and roadblocks, ensuring smooth project delivery within timelines and budgets. Client Collaboration: Collaborate with project managers (PM) and business analysts (BA) to work closely with clients and stakeholders, understanding business requirements and translating them into effective technical solutions. Performance Optimization: Implement and optimize Adobe Commerce (Magento) e-commerce solutions for performance, scalability, and security. Continuous Learning & Staying Current: Stay updated with the latest trends, technologies, and best practices related to Adobe Commerce (Magento), ensuring the team remains at the forefront of industry standards. Skills Required: Experience in Adobe Commerce (Magento): A minimum of 6 years of hands-on experience in Adobe Commerce (Magento) e-commerce development, including a deep understanding of its architecture and customization. Leadership & Management: Proven experience in leading and managing Adobe Commerce (Magento) e-commerce development teams, guiding them through the project lifecycle, and ensuring successful delivery. Technical Expertise: Strong proficiency in PHP, MySQL, JavaScript, HTML, and CSS. Proficiency in Adobe Commerce (Magento) 2.x/Adobe Commerce Cloud, including module development, theming, API integration, and PWA. Version Control & DevOps: Experience with version control systems (e.g., Git) and DevOps practices to streamline development and deployment processes. E-commerce Best Practices: Familiarity with e-commerce best practices, SEO, and performance optimization to enhance user experience and drive business growth. Problem Solving & Troubleshooting: Excellent problem-solving skills and the ability to troubleshoot complex technical issues effectively and efficiently. Strong Collaboration & Communication: Strong communication and collaboration skills to work effectively with cross-functional teams and clients. Ability to clearly communicate complex technical concepts to non-technical stakeholders. Agile Methodology: Solid understanding of Agile delivery methodology, with experience leading teams through iterative development and ensuring solutions align with design and architecture. Creative Thinking & Quality Focus: Creative thinking and a passion for delivering high-quality e-commerce solutions tailored to meet client needs. Fast-Paced Environment: Ability to work in a fast-paced and dynamic environment, managing multiple projects and deadlines. Certifications & Add-Ons: Adobe certification is required. Knowledge of cloud platforms like AWS and Azure is a plus. Qualification : Any Graduate

Bytes Technolab is a comprehensive web application development company, established in 2011, with a global presence in the USA, Australia, and India. Since its inception, Bytes has consistently demonstrated excellence in innovative web development, eCommerce solutions, and mobile application development services. Roles & Responsibilities: Cloud Infrastructure Solutions: Design, implement, and maintain scalable and reliable cloud infrastructure solutions leveraging GCP and AWS services. Kubernetes Cluster Management: Deploy, configure, and manage Kubernetes clusters on both GCP and AWS, ensuring smooth integration with RabbitMQ for reliable messaging. Collaboration with Development Teams: Collaborate with software development teams to optimize application deployment, monitoring, and performance in a cloud environment. RabbitMQ Management: Implement and manage RabbitMQ messaging queues for efficient communication between services, ensuring reliability and performance. CI/CD Pipeline Management: Develop and maintain CI/CD pipelines for automated application deployment and release management, integrating RabbitMQ as part of the pipeline. Infrastructure as Code (IaC): Implement IaC using tools like Terraform or CloudFormation, ensuring consistent and repeatable deployments across the cloud environment. Monitoring and Troubleshooting: Monitor and troubleshoot system and application performance, including RabbitMQ queue performance optimization. Compliance and Security: Conduct regular audits to ensure adherence to industry best practices and security standards, with a particular focus on messaging queue security. Cross-Functional Collaboration: Work with cross-functional teams to resolve infrastructure and deployment-related issues, with a focus on messaging queues and cloud environments. Continuous Learning and Evaluation: Stay up-to-date with the latest trends in DevOps, cloud computing, and messaging queue technologies to evaluate their applicability to the organization. Skills Required: Educational Background: Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience. Experience: Proven experience as a DevOps Engineer or in a similar role, with a strong focus on Kubernetes, GCP, AWS, and RabbitMQ. Kubernetes Expertise: In-depth knowledge of Kubernetes, including cluster management, deployment, and troubleshooting in both GCP and AWS environments. Cloud Platforms Knowledge: Hands-on experience with GCP services (e.g., compute engine, Kubernetes engine, cloud storage) and AWS services (e.g., EC2, ECS/EKS, S3, RDS). Scripting and Automation: Proficiency in scripting languages such as Python, Bash, or PowerShell for automating infrastructure management and application deployments. Configuration Management: Familiarity with configuration management tools like Ansible, Chef, or Puppet. CI/CD Principles: Solid understanding of CI/CD principles, with experience using tools like Jenkins, GitLab CI/CD, or CircleCI. Containerization and Orchestration: Experience with Docker for containerization and Kubernetes for container orchestration. RabbitMQ Expertise: Strong understanding of RabbitMQ, including setup, configuration, clustering, and ensuring message reliability. Problem-Solving Skills: Strong problem-solving skills with the ability to troubleshoot complex issues in a distributed, cloud-based environment. Communication & Collaboration: Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders. Certifications: Professional certifications related to cloud computing, Kubernetes, DevOps, or RabbitMQ are highly desirable. Additional Skills: Experience with other cloud platforms like Azure or IBM Cloud is a plus. Familiarity with monitoring and logging tools such as Prometheus, Grafana, ELK Stack, or Splunk. Understanding of infrastructure security principles, particularly for messaging queues. Experience with database administration (SQL or NoSQL) is beneficial. Familiarity with Agile development methodologies. Qualification : Bachelor's degree in computer science, engineering, or a related field (or equivalent work experience).

Position: Maintenance Head Location: Ahmedabad Job Purpose The Maintenance Head is responsible for ensuring the smooth operation, reliability, and safety of all production lines, plant equipment, and utilities. This role focuses on preventive maintenance, statutory compliance, cost control, and energy conservation. Key Responsibilities Maintain all production lines, utilities, and plant equipment in optimal condition. Plan and execute maintenance activities (Daily, Monthly, and Annual). Implement preventive and breakdown maintenance programs. Manage spare parts inventory and optimize cost control. Oversee installation and commissioning of new machinery. Ensure compliance with statutory requirements: GPCB, UGVCL, Factory Act, and safety standards. Analyze data for MTTR/MTBF, machine uptime, and energy consumption. Lead TPM initiatives (Preventive Maintenance Pillar). Drive energy conservation and Kaizen implementation. Lead safety, environmental, and sustainability-related projects. Review team performance and manage training and development. Key Performance Indicators (KPIs) Reduction in Mean Time to Repair (MTTR). Improvement in Mean Time Between Failures (MTBF). Optimization of repair and maintenance costs. Increase in equipment uptime and availability. Reduction in near-miss incidents and safety cases. Qualifications & Experience Education: B.E. / B.Tech in Mechanical or Electrical Engineering. Experience: 12 16 years of relevant industry experience (Maximum 18 years). Qualification : B.E. / B.Tech in Mechanical or Electrical Engineering

Job Title: Sr. Python / AI-ML Developer Location: Ahmedabad Experience: 3+ Years Qualification: Graduate in any discipline About Us: At Bytes Technolab, we strive to foster innovation through a robust digital infrastructure and a dynamic work environment. Our goal has always been to empower our developers with cutting-edge tools and technologies, enabling them to deliver world-class software solutions to startups, enterprises, and everything in between. We are looking for a highly skilled and driven Sr. Python / AI-ML Developer to join our expanding AI/ML team. If you're passionate about solving complex problems with intelligent solutions, we d love to hear from you. Key Responsibilities: Develop, train, and optimize machine learning and deep learning models using Python and its ML/AI ecosystem (NumPy, Pandas, scikit-learn, etc.). Work with leading ML/AI frameworks such as PyTorch, TensorFlow, Keras, OpenCV, and FaceNet. Leverage GPU acceleration (CUDA, cuDNN) for deep learning development and optimization. Design and implement solutions in computer vision, natural language processing (NLP), and neural networks. Work with large language models (LLMs) like GPT, BERT, and LLaMA, including tasks such as fine-tuning, embedding-based retrieval (RAG), and prompt engineering. Develop agentic AI systems using frameworks like LangChain, AutoGPT, BabyAGI, and custom orchestration pipelines. Translate complex business requirements into scalable AI/ML solutions. Deploy models on cloud platforms (AWS SageMaker, Azure ML, or Google AI Platform). Build and manage robust ETL pipelines, handle data preprocessing, and perform feature engineering. Implement MLOps workflows using tools such as MLflow, Kubeflow, or TensorFlow Extended (TFX). Containerize and orchestrate scalable deployments using Docker and Kubernetes. Manage model evaluation, A/B testing, continuous training pipelines, and CI/CD for ML systems. Work closely in Agile/Scrum teams and contribute to collaborative solution design. Ensure AI solutions adhere to ethical principles, and are fair, interpretable, and secure. Required Skills & Qualifications: 3+ years of professional experience in AI/ML model development and deployment. Expertise in Python and relevant libraries for AI/ML and data science. Strong grasp of neural networks, computer vision, and NLP fundamentals. Experience working with LLMs and agent-based architectures. Proficiency in cloud-based ML deployment and automation. Solid experience with containerization (Docker) and orchestration (Kubernetes). Strong problem-solving and analytical skills. Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders. Familiarity with data versioning (DVC, Delta Lake) and continuous model delivery. Understanding of responsible AI practices including fairness and bias mitigation. Work on cutting-edge technologies in a high-growth, collaborative environment. Opportunity to lead AI/ML projects from ideation to production. Exposure to real-world applications of LLMs, MLOps, and agentic systems. Learn and grow with a passionate team of engineers, innovators, and thinkers.

Job Title: Software Support Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 6 Job Type: Full-Time Job Overview: We are seeking enthusiastic and customer-focused Software Support Executives to join our team in Rajkot. This entry-level role offers an excellent opportunity to start your career in software technical support, client training, and product testing. If you are eager to learn, communicate effectively, and provide exceptional client support, we want to hear from you! Key Responsibilities: Provide software technical support and training to clients via calls and remote/online sessions. Assist in testing new software releases and offer constructive feedback for improvements. Build and maintain strong, long-lasting relationships with clients through excellent service. Perform software installation and conduct client training sessions. Participate in internal training programs as required. Respond promptly to support calls and provide effective solutions. Complete assigned tasks within the estimated time frame. Basic knowledge of SQL and Crystal Reports is a plus but not mandatory. Eligibility & Requirements: Freshers with a keen interest in software support and client management. Good communication skills and the ability to handle client interactions confidently. Basic understanding of software concepts and troubleshooting. Willingness to learn and adapt in a fast-paced environment. Preferred Skills: Familiarity with SQL queries and Crystal Reports will be an added advantage. Strong problem-solving and analytical skills. Patience and a customer-oriented mindset. Personal Attributes: Positive attitude, self-motivated, and proactive. Excellent interpersonal and teamwork skills. Ability to manage time effectively and work under pressure. Kickstart your career in software support with hands-on training and growth opportunities. Work in a collaborative and supportive environment based in Rajkot. Gain valuable experience interacting with clients and working on real-world software products. Apply today to join our team of Software Support Executives and build a rewarding career in software support!

Job Title: DevOps Lead Multi-Cloud Expert (AWS, Azure, GCP) Location: Ahmedabad, India We are seeking an experienced DevOps Lead with strong expertise across AWS, Azure, and Google Cloud Platform (GCP) to lead our cloud infrastructure and automation initiatives. This leadership role requires deep technical skills, proven project management experience, and the ability to mentor a growing DevOps team in delivering scalable, secure, and efficient cloud solutions. Key Responsibilities: Collaborate with cross-functional teams to design, build, and deploy solutions using serverless architectures, microservices, IaaS, PaaS, and containerization in multi-cloud environments (AWS, Azure, GCP). Develop reusable, parameterized Infrastructure as Code (IaC) templates for automated provisioning using Terraform and/or CloudFormation. Architect and manage end-to-end CI/CD pipelines leveraging native cloud tools such as AWS CodeBuild, CodeDeploy, CodePipeline, Azure DevOps, and Google Cloud Build. Integrate third-party tools like SonarQube into CI/CD workflows to enhance code quality and security. Perform configuration management using tools like Ansible and automate processes via scripting in PowerShell, Bash, or Python. Administer both Windows and Linux systems within cloud environments to ensure robust operations. Install, configure, and maintain DevOps tools across multiple cloud platforms ensuring smooth and reliable deployments. Required Skills & Experience: 8+ years of senior-level experience in DevOps, Cloud Engineering, or related roles with deep expertise in AWS, Azure, and GCP. Proven leadership skills with experience mentoring and managing DevOps teams. Advanced knowledge of containerization and orchestration tools including Docker and Kubernetes (K8s). Strong hands-on experience with Terraform and other Infrastructure as Code tools. Expertise in building and managing CI/CD pipelines using cloud-native services. In-depth understanding of Cloud Networking concepts, including VPCs, Network Security Groups (NSGs), DNS, and Routing. Solid knowledge of both Linux and Windows operating systems, including endpoint security best practices. Ability to diagnose, troubleshoot, and provide strategic solutions for complex cloud infrastructure and application issues. Excellent communication skills for client interaction, team collaboration, and translating technical concepts for non-technical stakeholders. Lead high-impact cloud and DevOps initiatives across diverse multi-cloud platforms. Work with cutting-edge technologies in a collaborative, innovative environment. Mentor and grow a talented team of DevOps professionals.

Job Title: DevOps Lead Experience: 8+ Years Job Role & Responsibilities Collaborate with teams to design, build, and deliver solutions implementing serverless, microservices-based, IaaS, PaaS, and containerized architectures in AWS, Azure, and GCP cloud environments. Develop reusable and parameterized Infrastructure as Code (IaC) templates for the automated deployment of cloud resources using Terraform and/or CloudFormation. Build and manage CI/CD pipelines using AWS CodeBuild, CodeDeploy, CodePipeline, and equivalent tools in Azure DevOps and Google Cloud Build. Integrate 3rd party tools with CI/CD processes (e.g., SonarQube). Perform configuration management using industry-standard DevOps tools (e.g., Ansible). Implement scripting to enhance build, deployment, and monitoring processes using PowerShell, Bash, or Python. Work with Windows and Linux systems in cloud environments. Install, configure, and manage DevOps tools across AWS, Azure, and GCP. Required Skills 8+ years of senior-level experience in AWS, Azure, and GCP in a DevOps or Engineering role, with a proven track record in client communications and project management. Strong leadership and team management skills, including mentoring junior team members. Expertise in DevOps tools and concepts, including Docker, Kubernetes (K8s), Terraform, and multi-cloud environments. Ability to develop and lead CI/CD pipelines using AWS, Azure, and GCP-native tools. Strong understanding of Cloud Networking, including VPCs, NSGs, DNS, and Routing. In-depth knowledge of Linux and Windows operating systems, including endpoint protection. Experience diagnosing and troubleshooting complex system and application issues, with the ability to provide strategic solutions. Exceptional problem-solving, analytical, and critical thinking skills. Excellent communication and interpersonal skills, with the ability to manage client relationships and explain technical concepts to non-technical stakeholders.

Job Title: DevOps Engineer Location: Ahmedabad Education Qualification: B.E./B.Tech/MCA/M.E./M.Tech Company Profile: Media NV was established in 2014 and is headquartered in North America as a multinational company with offices in Ahmedabad and Chandigarh. At Media NV, we treat our employees like family. Our core focus is on growing your business because your success drives our growth. Our passionate and driven team combines creativity, technology, and marketing to fully integrate your business into the online world, providing ample opportunity for brand expansion. Whether you require local or outsourced services, we align our goals with yours and deliver maximum value. Role Overview: As a DevOps Engineer at Media NV, you will play a critical role in improving our customer experience by building and maintaining efficient, secure, and scalable infrastructure. You will collaborate closely with developers and engineers to deploy product updates, troubleshoot production issues, automate processes, and ensure reliable software delivery. You will also be involved in project planning and management decisions to help drive the success of our projects. Key Responsibilities: Build and implement development tools and infrastructure to enhance deployment and release processes. Automate and improve development workflows and system maintenance. Deploy updates, fixes, and provide Level 2 technical support. Develop integration software for internal backend systems. Conduct root cause analysis for production issues and implement solutions. Create scripts for automation and visualization of processes. Design troubleshooting and maintenance procedures. Monitor server performance and logs to minimize downtime and ensure system reliability. Ensure security of systems against cybersecurity threats. Collaborate with software engineers to maintain development best practices and quality standards. Manage both local and cloud infrastructure environments. Required Skills and Qualifications: Proven experience as a DevOps Engineer or similar software engineering role. Proficiency with Git and GitHub workflows. Basic knowledge of JavaScript frameworks and deployment processes. Working knowledge of SQL and NoSQL databases. Strong problem-solving skills and a proactive attitude. Familiarity with software development and deployment life cycle. Competitive salary with guaranteed incremental increases. 5-day work week (Monday to Friday). No sandwich leave policy. Comprehensive health insurance benefits. Regular team gatherings and outings. Supportive and growth-oriented work environment. Generous leave policy. Excellent platform for continuous learning and career development. Recognition and rewards for your contributions. Apply now and be a part of a passionate team that values your skills and helps you grow! Qualification : B.E./B.Tech/MCA/M.E./M.Tech

Position: Senior Engineer/Technical Lead (DevOps Engineer - Azure) Job Description: Key Responsibilities: Azure Cloud Management: Design, deploy, and manage Azure cloud environments. Ensure optimal performance, scalability, and security of cloud resources using services like Azure Virtual Machines, Azure Kubernetes Service (AKS), Azure App Services, Azure Functions, Azure Storage, and Azure SQL Database. Automation & Configuration Management: Use Ansible for configuration management and automation of infrastructure tasks. Implement Infrastructure as Code (IaC) using Azure Resource Manager (ARM) templates or Terraform. Containerization: Implement and manage Docker containers. Develop and maintain Dockerfiles and container orchestration strategies with Azure Kubernetes Service (AKS) or Azure Container Instances. Server Administration: Administer and manage Linux servers. Perform routine maintenance, updates, and troubleshooting. Scripting: Develop and maintain Shell scripts to automate routine tasks and processes. Helm Charts: Create and manage Helm charts for deploying and managing applications on Kubernetes clusters. Monitoring & Alerting: Implement and configure Prometheus and Grafana for monitoring and visualization of metrics. Use Azure Monitor and Azure Application Insights for comprehensive monitoring, logging, and diagnostics. Networking: Configure and manage Azure networking components such as Virtual Networks, Network Security Groups (NSGs), Azure Load Balancer, and Azure Application Gateway. Security & Compliance: Implement and manage Azure Security Center and Azure Policy to ensure compliance and security best practices. Required Skills and Qualifications: Experience: 5+ years of experience in cloud operations, with a focus on Azure. Azure Expertise: In-depth knowledge of Azure services, including Azure Virtual Machines, Azure Kubernetes Service, Azure App Services, Azure Functions, Azure Storage, Azure SQL Database, Azure Monitor, Azure Application Insights, and Azure Security Center. Automation Tools: Proficiency in Ansible for configuration management and automation. Experience with Infrastructure as Code (IaC) tools like ARM templates or Terraform. Containerization: Hands-on experience with Docker for containerization and container management. Linux Administration: Solid experience in Linux server administration, including installation, configuration, and troubleshooting. Scripting: Strong Shell scripting skills for automation and task management. Helm Charts: Experience with Helm charts for Kubernetes deployments. Monitoring Tools: Familiarity with Prometheus and Grafana for metrics collection and visualization. Networking: Experience with Azure networking components and configurations. Problem-Solving: Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues. Communication: Excellent communication skills, both written and verbal, with the ability to work effectively in a team environment. Preferred Qualifications: Certifications: Azure certifications (e.g., Azure Administrator Associate, Azure Solutions Architect) are a plus. Additional Tools: Experience with other cloud platforms (AWS, GCP) or tools (Kubernetes, Terraform) is beneficial. Location: IN-GJ-Ahmedabad, India-Ognaj (eInfochips) Time Type: Full time Job Category: Engineering Services "

Job Title: Network Engineer (Cisco) Role Overview: The Network Engineer is responsible for carrying out updates to the service lifecycle, configuring IT systems, executing changes, drafting documentation, and monitoring IT services. The role demands expertise in various Cisco network devices and services, troubleshooting, and network maintenance for high-performance and availability. Key Responsibilities Carry out recommended updates to the service lifecycle, including patching and point releases upgrades. Configure IT systems and execute basic changes while following standard operating procedures and change/release management policies. Draft technical and end-user documentation for specific IT services or sets of services. Monitor specific IT services for availability and performance, reporting anomalies through predefined processes. Expert in various Cisco network devices and services (routers, switches, MPLS, SolarWinds, Umbrella, BRG, firewall, load balancers, VPN, VoIP/Call Manager). Installation, configuration, and troubleshooting experience with Cisco devices. Experience in Voice, WAN, Wireless & Site Networks. Perform network maintenance and system upgrades, including service packs, patches, hot fixes, and security configurations. Monitor system resource utilization, trending, and capacity planning. Problem-solving skills to resolve network-related issues. Manage telecommunications network including LAN, WAN, MPLS, and SONET environments. Support SSL VPN, Firewall, and Network Switches. Hands-on experience in installing, configuring, and troubleshooting Cisco routers, Palo Alto Firewalls, switches, load balancers, and network access controllers. Represent network operations function for all change management-related queries. Experience in using network management tools for performance tuning, troubleshooting, and capacity planning. Specific Knowledge In-depth understanding of and experience with Firewall LAN/WAN, routing, switches including BGP, Meraki, MPLS, VPN, Solarwinds, Umbrella, BRG, and EIGRP. Advanced experience with routers, switches, and LAN/WAN equipment. Knowledge and working experience with Wireless Infrastructure. Familiarity with network monitoring and diagnostic tools. Advanced troubleshooting skills in LAN/WAN/Wireless infrastructure. Escalation point of contact for all Network Technologies. Skills Ability to work independently, as a technical resource, and as a key participant in a team environment. Independent, persistent, and results-oriented individual able to contribute ideas and opinions for sound solutions. Comfortable working with minimal supervision/guidance and dealing with ambiguity. Excellent time management and organizational skills, able to manage multiple concurrent projects. Excellent English communication and presentation skills, both written and verbal. Experience in handling critical incidents and providing solutions in pressure situations. Familiarity with ticketing systems. Ability to grasp and understand new technology trends and concepts. Certifications CCNA, CCNP, PCNSA or PCNSE certification required.

Job Title: MERN Stack Developer Experience: 1-3 Years Positions: 5 10 Location: Rajkot, Gujarat Job Type: Full-Time Job Overview: We are looking for talented MERN Stack Developers with 1-3 years of experience to join our dynamic team in Rajkot. If you are passionate about building scalable web applications and have hands-on experience with MongoDB, Express.js, React.js, and Node.js, we want to hear from you! Roles & Responsibilities: Analyze project requirements and plan development tasks effectively. Develop clean, efficient, and maintainable code to bring projects to life. Review code output to ensure high quality and performance. Apply fundamental design principles for scalable and robust applications. Communicate clearly with team members and stakeholders to deliver project goals. Design and develop highly available APIs. Integrate third-party APIs seamlessly into applications. Collaborate with cross-functional teams for smooth project delivery. Requirements: Proven experience designing and building applications from scratch. Strong proficiency in Node.js frameworks (Express.js preferred). Expertise in React.js or Next.js for front-end development. Hands-on experience with databases such as MySQL, MongoDB, or PostgreSQL, along with ORMs like Prisma, Mongoose, Sequelize, Knex.js, or TypeORM. Solid understanding of HTML, CSS, JavaScript, Tailwind CSS, and Sass. Experience with state management tools like Redux or Context API. Familiarity with diverse platforms and operating systems. Experience using version control systems like Git or SVN. Ability to integrate and work with third-party APIs. Preferred Skills (Bonus): Experience with GraphQL and its ecosystem. Hands-on experience using TypeScript in real-world applications. Qualifications: BE/ME (Computer Science), B.Tech/M.Tech, BCA/MCA, BSc IT/MSc IT or equivalent. Benefits: 5-day workweek with flexible working hours. 12 paid leaves and 12 official holidays annually. Festival and birthday celebrations. Friendly and inclusive work culture. Opportunities for professional growth and learning. Join our vibrant team in Rajkot and work on exciting projects that challenge your skills and foster your growth. Enjoy a supportive environment that values your contributions and offers flexibility and celebrations to keep the spirit high! Qualification : BE/ME (Computer Science), B.Tech/M.Tech, BCA/MCA, BSc IT/MSc IT or equivalent.

Job Title: Senior .NET Developer Location: Ahmedabad, Gujarat, India Experience Required: 3 to 10 Years About Metizsoft: At Metizsoft, we cultivate a challenging yet enjoyable collaborative culture that supports long-term career growth. We empower our team members to excel and innovate. Explore the exciting career opportunities with Metizsoft and contribute to building sophisticated .NET applications that drive our success. The Opportunity: As a Senior .NET Developer at Metizsoft, your primary responsibility will be to design and develop various layers of our applications. You will play a crucial role in ensuring the optimal performance, quality, and responsiveness of our software, collaborating closely with the rest of the team. A commitment to collaborative problem-solving, sophisticated design, and delivering a high-quality product is essential. Key Responsibilities: Translate application storyboards and use cases into functional .NET applications. Design, build, and maintain efficient, reusable, and reliable code for our applications. Integrate robust data storage solutions effectively. Ensure the best possible performance, quality, and responsiveness of applications. Identify bottlenecks and bugs, and proactively devise and implement solutions to mitigate and address these issues. Coordinate effectively with team members working on different layers of the infrastructure. Help maintain overall code quality, organization, and automation standards. Required Skills & Qualifications: 3 to 10 years of experience in .NET web application development. Strong knowledge of the .NET web framework. Proficient in Angular, .NET Core, and MVC Framework, with a solid understanding of their ecosystems. Familiarity with the Mono framework is a plus. Strong understanding of object-oriented programming (OOP) principles. Proven skill in writing clean, readable, and easily maintainable code and reusable libraries. Familiarity with various design and architectural patterns. Knowledge of concurrency patterns. Proficiency with Microsoft SQL Server. Experience with popular web application frameworks. Familiarity with Windows Presentation Foundation (WPF). Understanding of fundamental design principles for building scalable applications. Experience creating database schemas that accurately represent and support business processes. Basic understanding of Common Language Runtime (CLR), its limitations, weaknesses, and workarounds. Experience implementing automated testing platforms and unit tests. Proficient understanding of code versioning tools (e.g., Git). If you are an experienced and dedicated .NET Developer seeking a challenging role with a focus on quality and collaboration in Ahmedabad, apply now to join the Metizsoft team and contribute to our innovative projects!

Job Title: Blockchain Developer Experience: 2+ Years Key Responsibilities: Experience with Smart contract development tools is a plus. Strong background in Javascript, Python & Node.js. Experience in writing programs in scripting languages and deep understanding of its architecture. Strong understanding of REST/JSON based API development and integration. Hands-on technical exposure in implementing Blockchain technologies (Ethereum and Hyperledger Familiarity with Hyperledger Fabric and Solidity). Understanding of Distributed Ledger technology, Blockchain, ecosystem and structure. Experience working in an Agile and DevOps environment. Knowledge on Mining, Hashing, Elliptic Curve Cryptography (ECC) and P2P Networking. Extensive experience with progression of major projects from the planning stage through to implementation and completion. Effective communicator to all stakeholders and management during project consulting and analysis. Experience in Docker and Kubernetes is a plus.

Data Scientist Roles and Responsibilities: Data Mining & Extraction: Extract valuable, usable data from various data sources to support business objectives and analytic systems development. Machine Learning & Model Optimization: Utilize machine learning techniques to select relevant features, build, and optimize classifiers for data analysis. Data Preprocessing & Cleansing: Perform preprocessing tasks on both structured and unstructured data to prepare it for in-depth analysis, ensuring its quality and accuracy. Enhancing Data Collection: Improve data collection procedures to capture all necessary information, enabling the development of robust analytic systems. Data Validation & Integrity: Cleanse and validate data to ensure its integrity, making it suitable for analysis and predictive modeling. Pattern Analysis & Solution Development: Analyze large datasets to identify patterns and develop insights, helping to solve complex business problems. Prediction & Algorithm Development: Design and develop predictive systems and machine learning algorithms to deliver actionable insights and support decision-making. Result Presentation: Communicate findings and insights clearly to both technical and non-technical stakeholders, ensuring understanding and adoption. Solution Proposal & Strategy Development: Propose innovative solutions and strategies to tackle business challenges, driving data-driven decisions. Collaboration with Teams: Work closely with Business and IT teams to align data science initiatives with organizational goals and ensure seamless integration with existing systems. Requirements: Educational Background: Bachelor s or Master s degree in Computer Science, Engineering, or a related field. Experience & Leadership: Proven experience leading data architecture projects and teams, with a strong track record of delivering data-driven solutions. Communication & Collaboration Skills: Excellent communication, collaboration, and interpersonal skills, with the ability to effectively convey technical concepts to various audiences. Adaptability: Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities and deadlines effectively. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related field.