24 7 AI jobs

Description A Technical Support Manager is responsible for ensuring the success of our customers by effectively managing a team of Technical Support Engineers (Salesforce Product Suite Technical Experts) along with associated support projects and processes. This role involves handling critical customer escalations, career development of individuals, and project management processes. Apart from day-to-day activities, the candidate is expected to be involved in strategic planning to grow the team, run projects of organizational importance, guide / mentor next cadre of leadership as per Salesforce values, while being a face of organization to the wider world The candidate is expected to be independent, self-motivated, proactive, results-oriented and able define and provide a high level of customer satisfaction through the delivery of world-class support services. Location: Hyderabad/Bangalore Work Hours: We operate 24x7 which can involve working during one of the below shifts determined as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a week, it is not necessary that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri)AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time) EMEA hours 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours 5.30 AM IST onwardsWork hours are subject to change depending on Business needs. Experience/Skills Required: Overall work-experience of 11+ years, Strong people management expertise of at least 6 years in technical support management roles. Strong Experience in managing technical support professionals. Experience with support tools and phone systems. Excellent written and verbal communication skills. Strong team player with a service-oriented attitude and a keen focus on enhancing customer experience. Continuously raises the bar on what defines customer service delivery. Excellent situational awareness in handling objections in dynamic customer environments. Leading cross-functional collaboration across global teams Self-motivated, takes initiative, assumes ownership and runs programs with minimal supervision Drive stakeholder engagement across peers and senior management Ability to address and effectively engage large audiences and hold their interest Strong Executive presence and excellent convincing skills; ability to hold own point of view in tough conversations Provide guidance, mentoring, training and delegate responsibilities to managers enabling their professional growth and development Ability to successfully communicate and coordinate with departments across the organization including Sales, Consulting, CSM, QA, Program Management, and Product Management Strong Escalation management experience with multiple stakeholders including customers and product teams Demonstrate strong work ethic and advanced organizational skills Ability to develop and deliver creative business solutions for complex problems Ability to attract, hire and retain high-performing support professionals Ability to work on competing priorities under tight timelines and delivery pressures. Analytical bent of mind to understand data and derive actionable insights Detailed Role & Responsibilities: We are a 24 hrs 7 days a week 365 days center and hence would need candidates who are open to work any shift based on business requirements including Saturday and/or Sunday. Manage a support team to achieve business objectives including the attainment of targets for customer satisfaction, employee satisfaction, service levels, resolution time, and project deadlines. Set team goals in alignment with Global Support objectives. Assist direct reports in the definition and attainment of individual goals Ensure that direct reports have the resources, information, and processes necessary to deliver effective technical solutions to our customers Ensure the delivery of high-quality technical and soft-skills training for direct reports Deliver performance reviews for all direct reports and provide regular feedback on performance in terms of agreed upon performance and employee development goals Effectively represent the Support department on cross-organizational teams to deliver on organizational objectives. Manage workflows and schedules for direct reports and ensure adequate workload coverage Deliver regular reports that provide qualitative and quantitative descriptions of business performance Manage key processes including FAQ analysis, case reviews, and customer feedback analysis Develop and maintain Support procedures and policies Advocate for customers and define ways to continually add value to the customer experience Serve as a manager, mentor, knowledge resource, and escalation point for support agents; Build credibility and trust within the support group Foster and facilitate the professional growth and development of team members Empower and install confidence in team members to enable them grow Flexibility to work in staggered shifts, where weekly-offs are not Saturday and Sunday but two consecutive days from the other five weekdays Work as Duty Manager on rotation or as per business needs handling customer escalations and priority issues Take up and deliver on any other responsibilities as assigned from time to time by reporting manager/support management

Job Title: Enterprise Sales Manager Location: Noida, India (Work from Office) Job Type: Full-Time Industry: Technology | SaaS | Conversational AI About Rezo.AI At Rezo.AI, we are transforming customer experiences through our AI-Powered CX Cloud, which automates and analyzes customer interactions at scale across voice and non-voice channels in 30+ languages. Founded by IIT alumni Manish and Rashi Gupta in 2018, our platform is designed to help enterprises reduce churn and boost revenue without increasing operational costs. Our AI-driven APIs enable real-time 24x7 intelligent automation, providing instant responses with minimal human involvement making customer experience smarter, faster, and more cost-effective. The Problem We Solve Traditional contact centers are overwhelmed by query volumes, understaffed teams, and outdated systems resulting in poor support, customer churn, and revenue loss. Rezo.AI addresses this with its next-gen conversational AI platform scaling intelligent support at low costs. About the Role: Enterprise Sales Manager (7+ Years Experience) We are seeking an experienced and results-driven Enterprise Sales Manager to join our growing team. This role is ideal for professionals with a strong background in B2B, SaaS, or Conversational AI sales who can confidently manage complex sales cycles, drive new business, and work closely with CXO-level stakeholders. Responsibilities Own the complete sales cycle: from prospecting to closing for large enterprise accounts. Identify and convert new logo opportunities in the assigned region/industry vertical. Build and nurture CXO-level relationships, understanding client pain points and mapping solutions effectively. Present tailored solutions using consultative and concept-based selling approaches. Collaborate with pre-sales and product teams to tailor and deliver high-impact demos. Track and achieve quarterly/annual revenue targets. Stay up to date with market trends, competitors, and emerging technologies in the CX automation and AI domains. Requirements 7+ years of experience in Enterprise Sales, SaaS, or Conversational AI solutions. Strong understanding of solution and concept selling in the B2B domain. Proven experience in selling platforms such as CRM, ERP, CPaaS, Contact Center Solutions, or similar technologies. Ability to engage with C-suite executives and decision-makers. Technologically adept comfortable understanding and explaining complex solutions. Excellent communication, presentation, and negotiation skills. Highly driven, proactive, and comfortable working in a fast-paced startup environment. Life at Rezo.AI Open culture with regular town halls and full business transparency. Relaxed, inclusive, and collaborative work environment. Autonomy, ownership, and constant learning backed by cutting-edge tools and mentorship. Balanced work-life culture and company-sponsored off-sites to unwind with the team. Perks & Benefits Best-in-class health insurance & mental wellness programs. Flexible, contemporary leave policy (beyond standard sick leaves). Learning-first culture with access to training, mentorship, and growth opportunities. Join a fast-scaling AI SaaS startup with ambitious goals and a dynamic work environment. Work alongside top talent across AI, engineering, and enterprise sales. Play a key role in transforming enterprise CX with one of the most advanced AI platforms in the space. Thrive in a diverse, merit-driven organization where your ideas and work create real impact.

Introduction At IBM, work is more than a job it s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world s most challenging problems? If so, lets talk. Your Role and Responsibilities As Spectrum Protect Administrator you are responsible to provide technical support with high degree of Customer satisfaction by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters. You will need to visit the domestic client s offices / data centers on a daily basis or on an as-needed basis as part of this role Role and Responsibilities Install and configure, migrate the Spectrum Protect Server Instances and Spectrum Protect Clients. Configure LAN Free and LAN based backups as per customer requirement. Spectrum Protect backup Software system administration for daily Backup Operation service. Configure the Tape Library paths and drive configuration on hosts. Monitor daily Spectrum Protect Schedule backups/Manual backup and analyze failed backups. Periodically audit Spectrum Protect Backup operation at both the DC/DR sites. Analyze backup policies and retention periodically. Periodically run the backed-up data restoration process based on customer s business needs. Daily/Weekly/Monthly/Yearly Backup Operation Report submit to Customer as part of Spectrum Protect system administration task Periodically run Spectrum Protect server and Client s environment health checkup and necessary tuning based on backup/restoration loads. Periodically Install Software Fix-pack/maintenance patch based on Problem/troubleshooting analysis from Spectrum Protect Software PMR Support team. Backup Performance Monitoring for All the Spectrum Protect clients installed and configured in various Application and database servers. Spectrum Protect Server s Database Monitoring and periodically housekeeping of Spectrum Protect server s database and logs. Tape Management of Spectrum Protect Clients backup and periodically Tape Library Audit from Spectrum Protect server Required Technical and Professional Expertise Install, configure, and migrate Spectrum Protect server instances and client software. Set up and configure LAN Free and LAN-based backup solutions according to customer requirements Administer Spectrum Protect backup software for daily backup operations. Configure tape library paths and drive settings on host systems. Monitor daily Spectrum Protect scheduled backups and manual backups, and analyze any failures Willingness to work in nights shifts or support 24 x 7 Coverage as per the Business needs Preferred Technical and Professional Expertise Strong analytical and troubleshooting skills. Excellent communication and documentation abilities. Detail-oriented with a proactive approach to problem-solving. Ability to work independently as well as part of a team

Gen AI Support Engineer-2 Location: Bengaluru Experience: 4 7+ years Employment Type: Full-time About Us Exotel is the leading full-stack customer engagement platform and virtual telecom operator for emerging markets. Since its inception in 2011, Exotel has been powering 50 million daily engagements across voice, video, and messaging channels. We provide our unified customer engagement solutions to over 6000 companies globally, including industry leaders like Ola, Swiggy, Flipkart, GoJek, Byjus, Urban Company, HDFC Bank, Zomato, and Oyo. With $100 million in Series D funding and an ARR of $60 million, Exotel is a growth-stage company poised for massive impact. Overview We're seeking a Gen AI Support Engineer-2 to join our team. As an L2 Support Engineer, you will be the highest level of technical escalation within the support organization. Your role will encompass system reliability, platform integrity, troubleshooting mission-critical production issues, and collaborating with engineering teams for architecture feedback. Additionally, you'll help mentor junior engineers and improve operational processes and tools for large-scale environments. If you're passionate about writing clean code with Python and Django and want to contribute to a fast-paced, mission-driven company, this role is for you! Responsibilities Mission-Critical Issue Resolution: Own the resolution of high-priority, time-sensitive production issues. Root Cause Analysis (RCA): Lead RCA reviews and push for systemic improvements in system architecture and processes. Performance Optimization: Identify bottlenecks and propose architectural changes to improve system performance and scalability. Patch Management: Assist in configuring, deploying, and testing patches, releases, and application updates to production environments. SME for Production Systems: Serve as the Subject Matter Expert (SME) for Exotel's production systems and integrations. Cross-Team Collaboration: Work with Delivery, Product, and Engineering teams to influence system design, rollout strategies, and improvement plans. Mentorship: Lead and mentor L1/L2 engineers on troubleshooting best practices and continuous learning. Code Writing & Automation: Write clean, maintainable code for internal tools, scripts, and automation using Python and Django. Support Tooling: Automate recovery workflows and design support tools for proactive monitoring. Operational Excellence: Establish and improve SLAs, monitoring dashboards, alerting systems, and operational runbooks to ensure system reliability. Must Have Skills Backend Development Support: 3+ years of experience in backend development support, production support, or DevOps/SRE roles. Core Technologies: Proficiency in Python, Django, SQL, and troubleshooting in Linux. Web Technologies: Strong understanding of HTML, CSS, JavaScript, and other web technologies. Distributed Systems & Cloud: Experience working with distributed systems, cloud architecture (AWS), Docker, and Kubernetes. Automation: Strong scripting skills with Bash/Python for automation and operational support. CI/CD & Observability: Good understanding of CI/CD, observability tools, and release management workflows. Communication Skills: Excellent communication, leadership, and incident command skills for managing production issues and cross-functional collaboration. Nice to Have Experience with AI-powered systems and machine learning technologies. Familiarity with monitoring systems like Prometheus, Grafana, or Elasticsearch. Knowledge of microservices architectures and scaling distributed systems. Innovative Work: Be at the forefront of cloud-based communications technology and AI-driven customer engagement platforms. Impact: Play a key role in maintaining and optimizing systems that power millions of customer interactions daily. Growth Opportunities: Be part of a fast-growing company with ample learning opportunities and career development. Collaborative Environment: Work in a supportive, inclusive environment where your input and ideas matter. Competitive Benefits: Comprehensive benefits package including health insurance, mental wellness support, and more.

Job Title: Senior AI Engineer Location: Bengaluru, Karnataka, India Department: GenAI Experience: 4.5 to 7 years Open Positions: 5 About the Role As a Senior AI Engineer, you will design, build, and maintain scalable AI solutions with a strong focus on Generative AI technologies such as large language models (LLMs), embeddings, and retrieval techniques. You will lead a team of AI engineers and collaborate with stakeholders to deliver impactful AI-driven products aligned with business goals. Your role includes mentoring, project planning, ensuring data quality, and driving continuous process improvements. Key Responsibilities Design, develop, and deploy scalable AI/ML solutions, specializing in advanced Generative AI (LLMs, embeddings, retrieval-augmented generation, prompt engineering). Lead, mentor, and develop a team of AI engineers in a collaborative, inclusive environment. Coordinate with stakeholders to gather requirements, prioritize tasks, and define project timelines. Ensure projects align with overall business objectives and data strategies. Oversee data quality, integrity, and security in AI engineering projects. Build reusable frameworks to enhance the efficiency and scalability of AI systems. Manage client communications to translate requirements into technical outcomes. Identify skill gaps and create opportunities for professional development. Drive initiatives for improving data operations and AI delivery efficiency. Required Technical Skills 4.5 to 7 years of experience developing and deploying scalable AI/ML solutions. Strong expertise in data modeling, relational and NoSQL databases, software development lifecycle, unit testing, and functional programming. Proficient in designing and implementing advanced Generative AI solutions including LLMs, embeddings, retrieval techniques, and prompt engineering. Experience designing and optimizing Retrieval-Augmented Generation (RAG) systems. Proficiency with Databricks workflows, including job and cluster management, and API usage. Solid understanding of data structures, algorithms, multiprocessing, and optimization techniques. Skilled in Python libraries such as Pandas, NumPy, FastAPI for data processing and API development. Expertise in SQL optimization and database schema design. Experience deploying AI models using Docker and Kubernetes. Familiarity with version control using GitHub. Hands-on experience with cloud platforms like Azure, AWS, or GCP for AI deployments. Optional experience with PySpark for data processing. Basic understanding of CI/CD pipelines and deployment best practices. Required Non-Technical Skills Strong problem-solving ability with financial impact awareness in both team management and solution delivery. Excellent verbal and written communication skills, comfortable interacting with mid-level client management. Ability to balance pragmatic solutions versus perfect outcomes and rally teams accordingly. Strong interpersonal skills including conflict resolution, empathy, negotiation, and active listening. Demonstrated leadership and mentorship capabilities. Self-motivated with a strong sense of ownership. Good to Have Familiarity with data visualization tools and techniques. Understanding of data security, privacy, governance, and compliance frameworks. Experience with graph databases and graph processing frameworks. Knowledge of data virtualization and federation methods. Skills in data profiling and data quality management. Education Bachelor s degree in Engineering, Computer Science, or a related field. Qualification : Bachelors degree in Engineering, Computer Science, or a related field.

Chief Analytics Office (CAO) - Data Scientist Location: Bangalore, Karnataka, India Job Type: Full-Time Experience Level: 2-4 years Company: IBM Chief Analytics Office (CAO) Introduction: At IBM, we believe in the power of AI and data science to transform enterprises. In the Chief Analytics Office (CAO), we work on the front lines of AI-driven enterprise transformations. By joining our team, you will collaborate with innovative leaders and contribute to solving complex problems using the latest AI and machine learning technologies. Here, your skills will not only be valued but nurtured in a dynamic, collaborative environment designed for growth and impact. Role Overview: As a Data Scientist within IBM's Chief Analytics Office, you will play a critical role in driving AI and data science initiatives across the enterprise. You will use your technical expertise to develop and deploy machine learning models and data analytics solutions that align with business objectives. This role is focused on translating data insights into actionable recommendations and leading data science projects from concept to execution. Key Responsibilities: Technical Execution and Leadership: Develop and deploy AI models and data analytics solutions. Assist in the implementation and optimization of AI-driven strategies aligned with business stakeholder requirements. Refine data-driven methodologies for enterprise transformation projects. Data Science and AI: Design, implement, and optimize machine learning solutions and statistical models. Perform end-to-end data analysis, from problem formulation through to deployment. Ensure the scalability of AI solutions by leveraging cloud platforms. Apply IBM s data science standards and reusable assets to ensure quality and consistency. Project Support: Lead and contribute across various stages of AI and data science projects, from data exploration to model development and deployment. Monitor project timelines and assist in resolving any technical challenges. Design and implement measurement frameworks to assess the business impact of AI solutions using KPIs. Collaboration: Work closely with stakeholders to ensure alignment with strategic goals. Collaborate with data engineers, software developers, and other team members to integrate AI solutions into existing systems. Provide technical expertise to cross-functional teams, fostering a collaborative environment. Required Education and Experience: Education: Bachelor s or Master s degree in Computer Science, Data Science, Statistics, or a related field. An advanced degree is strongly preferred. Experience: 2-4 years of experience in data science, AI, or analytics, with a focus on implementing data-driven solutions. Experience with data cleaning, data analysis, A/B testing, and data visualization. Hands-on experience with AI technologies through coursework or projects. Required Technical Skills: Programming and Data Analysis: Proficiency in SQL and Python for data analysis and developing machine learning models. Familiarity with machine learning algorithms such as linear regression, decision trees, random forests, gradient boosting (e.g., XGBoost, LightGBM), neural networks, and deep learning frameworks (e.g., TensorFlow, PyTorch). Cloud Platforms & Data Processing: Experience with cloud-based platforms (e.g., AWS, Azure, IBM Cloud) and data processing frameworks. Specialized Knowledge: Knowledge of large language models (LLMs) and familiarity with IBM s WatsonX product suite. Familiarity with object-oriented programming (OOP) principles. Analytical and Soft Skills: Problem-Solving: Strong analytical skills with the ability to solve complex problems and derive actionable insights from datasets. Communication: Excellent communication skills to explain technical concepts clearly to stakeholders at various levels. Project Management: Ability to handle multiple initiatives simultaneously, prioritize effectively, and meet deadlines in a fast-paced environment. Preferred Experience: Advanced Degree: A Master s degree in a related field is strongly preferred. Impact: Work on innovative projects that directly impact enterprise transformation using the latest AI and data science techniques. Collaboration: Be part of a collaborative environment with a global team of AI experts. Growth: Develop professionally with continuous learning opportunities in the ever-evolving AI field. Work-Life Balance: IBM offers a dynamic work environment with flexibility and career growth opportunities. Apply now and join IBM's Chief Analytics Office as a Data Scientist and be part of the next generation of data-driven innovations. Qualification : A Masters degree in a related field is strongly preferred.

Position: Senior Product Marketing Manager Location: Mumbai, India (Hybrid) Function: Marketing | B2C Fintech | Full-Time The Role We are hiring a Senior Product Marketing Manager to lead the go-to-market strategy for our cutting-edge AI Agent mortgage product, while driving customer acquisition and lifecycle engagement across the ecosystem. This is a high-agency, strategic leadership role for someone who thrives on end-to-end ownership from GTM planning to growth experimentation and product positioning. You'll work at the intersection of AI innovation and digital financial services, helping shape how the next generation of homeowners discover, compare, and secure mortgages. Key Responsibilities AI Agent Product Launch & GTM Strategy GTM Leadership: Own the B2C go-to-market strategy for Koodoo s GenAI-powered mortgage assistant product. Positioning & Messaging: Craft compelling value propositions and positioning in a competitive mortgage tech landscape. AI-First Marketing: Integrate GenAI capabilities across marketing collateral, campaigns, and product storytelling. Customer Research: Conduct deep dives into audience needs, industry benchmarks, and competitive analysis. Innovation: Leverage AI-native tools and channels for creative, high-impact customer acquisition. Customer Lifecycle & Engagement Optimization Lifecycle Management: Optimize engagement across our 12,000+ user email base (growing by ~1,000 users/week). Retention Tools: Scale our automated mortgage rate alert system, improving re-engagement and conversions. Experimentation: Design, execute, and analyze A/B tests across key touchpoints (using tools like PostHog). LTV Growth: Drive lifecycle campaigns that improve user retention, repeat engagement, and lifetime value. Strategic Marketing Operations Cross-Functional Execution: Collaborate with Product, Design, Operations, Mortgage Advisors, and Compliance teams. Performance Tracking: Define and own KPIs for product launches and customer engagement success. Thought Leadership: Develop content that positions Koodoo as the UK s leading AI-first mortgage platform. Channel Innovation: Test and scale new customer acquisition channels; optimize existing ones. Strategic Alignment: Ensure marketing is embedded into product development processes and business planning. About You You re a strategic and execution-focused marketer who thrives in fast-paced environments. You re not only fluent in data and GTM planning you re also excited to experiment with AI, deeply understand customer needs, and lead cross-functional teams to success. Requirements 7 10 years of experience in product marketing, ideally in fintech, mortgage, or other high-consideration B2C verticals. Proven product launch experience, including AI/ML product GTM preferred. Expertise in customer acquisition, lifecycle marketing, and performance optimization. Experience with analytics and experimentation tools (e.g., PostHog, Mixpanel, GA4). High ownership mindset with ability to operate independently and iteratively. Strong cross-functional collaboration skills, including with product and technical teams. Excellent written and verbal communication; comfortable writing customer-facing content and internal briefs. Preferred: Familiarity with UK mortgage/lending ecosystem and related regulations. About Blenheim Chalcot Blenheim Chalcot is the UK s leading digital venture builder, with over 26 years of experience creating more than 40 successful startups in FinTech, EdTech, GovTech, Media, and more. All our ventures are GenAI-enabled, backed by world-class talent and a robust innovation ecosystem. Our India team, established in 2014, powers the growth of our global ventures through world-class engineering, marketing, data, operations, and finance. About Koodoo Koodoo is transforming the UK mortgage journey through digital innovation and AI-driven products. We help consumers from first-time buyers to re-mortgagers compare products, track rates, and connect with lenders via a simple, intuitive interface. Our recent breakthrough: passing the CeMAP exam using AI a UK-first milestone in mortgage tech. We partner with major UK banks and leading comparison brands to power smarter, AI-first mortgage journeys. A chance to work at one of the world s most respected venture builders. Exposure to high-growth fintech and GenAI-led marketing strategies. 24 days of annual leave + 10 public holidays. Private medical insurance for you and your family. Life insurance. Learning & development culture: access to venture-wide training, tools, and mentoring. A collaborative, fun, and high-performing team environment (plus cricket we own the Rajasthan Royals IPL team!). Diversity & Inclusion At Blenheim Chalcot, inclusion and meritocracy drive our decisions. We welcome talent from diverse backgrounds and believe that agility, generosity, and curiosity power innovation. We focus on developing people based on potential and capability, not just credentials. Recruitment Process Our hiring process is streamlined and respectful of your time. It typically begins with an introductory 15-minute call, followed by in-depth interviews with stakeholders from marketing, product, and leadership.

Qualifications: 7+ years of experience working in the AI & Automation field Proven experience in designing and implementing AIOps solutions in large-scale environments; strong expertise as an Automation Engineer with a focus on AIOps, Generative AI, and Conversational AI. Hands-on experience withAmeliaAIOps software and integrations is a must Strong knowledge of AI/ML techniques applied to IT operations. Proficiency with automation tools (e.g., Ansible, Puppet, Terraform, Chef etc). Expertise in cloud platforms (AWS, Azure, GCP), with hands-on experience in automation and orchestration. Solid understanding of APIs, web services, and integration technologies (e.g., REST, GraphQL, Kafka). Proficiency in scripting/programming languages (Python, Java,Bash, etc). Familiarity with observability tools (e.g., Splunk, Dynatrace, New Relic) and ITSM tools (e.g., ServiceNow) Strong background in machine learning and deep learning algorithms. - Proficiency in Python, TensorFlow, and PyTorch, Huggingface for developing AI models. Generative AI frameworks Langchain, LlamaIndex, Agentic Frameworks - AutoGen, Semantic kernel, crewAI, promptflow,Langflow, Langraph Deep understanding of transformer architectures and diffusion models Experience in generative AI techniques such as GANs and VAEs. - Ability to design and implement scalable and efficient AI systems. Experience working with DevOps including but not limited to container technologies like Docker & Kubernetes, as well as Cloud Native technology stack such as Argo, Helm, etcd, and Envoy Strong communication, problem solving and leadership skills, with the ability to work collaboratively with diverse teams. Certifications in AWS, Azure, Generative AI or relevant AI technologies are a plus. Your benefits: We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location) From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career andhelp our people return from career breaks with experience that nothing else can teach About Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry. We oversee the full digitalization spectrum from one of the industry s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. Join us. Let s care for tomorrow.

Job Summary: We are seeking an experienced Senior Machine Learning Engineer to lead the design, development, and deployment of advanced machine learning models and solutions. In this role, you will collaborate with cross-functional teams to understand business requirements and translate them into technical solutions while ensuring the scalability, performance, and reliability of machine learning systems. You will oversee the full machine learning lifecycle and mentor junior team members while staying at the forefront of technological advancements in the AI space. Key Responsibilities: 1. Leadership in Model Development: Lead the design, development, and deployment of machine learning models and solutions tailored to business needs. 2. Cross-Functional Collaboration: Work closely with cross-functional teams to understand and translate business requirements into effective technical solutions. 3. End-to-End Machine Learning Lifecycle: Oversee all stages of the machine learning lifecycle, including data collection, preprocessing, model training, evaluation, and deployment. 4. System Performance and Scalability: Ensure machine learning systems are scalable, high-performing, and reliable in production environments. 5. Mentorship and Team Guidance: Mentor junior data scientists and machine learning engineers, providing guidance and support for their professional growth. 6. Continuous Learning and Innovation: Stay updated on the latest advancements in machine learning and AI technologies, and integrate cutting-edge techniques into projects. 7. Communication with Stakeholders: Communicate complex technical concepts effectively to non-technical stakeholders, ensuring alignment and understanding across the organization. Required Qualifications: Bachelor s or Master s degree in Computer Science, Data Science, Machine Learning, or a related field. 8-10 years of hands-on experience in machine learning, deep learning, and computer vision. Proven experience leading machine learning projects and teams to successful outcomes. Strong programming skills in languages such as Python, R, or Java. Proficiency with machine learning frameworks and libraries such as TensorFlow, PyTorch, and scikit-learn. Experience deploying machine learning models in production on cloud platforms like AWS, Azure, or Google Cloud. Excellent problem-solving abilities, with the ability to thrive in fast-paced environments. Strong leadership, communication, and interpersonal skills. Solid understanding of MLOps practices and big data management methodologies. Expertise in computer vision, neural networks, and reinforcement learning. Preferred Qualifications: Experience with cloud platforms such as AWS, Google Cloud, or Azure. Familiarity with big data technologies such as Hadoop, Spark, or Kafka. Knowledge of DevOps practices and tools. This role presents an exciting opportunity to lead high-impact machine learning projects, collaborate with diverse teams, and advance the field of AI in a fast-paced, innovative environment. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related field.

As a Service Delivery Specialist, you are the face of IBM for our customers. Your clients success depends on your ability to understand their needs and respond to requests for new services. This role is an integral part of both account planning and delivering support strategies, working to proactively monitor problems, change processes, and handle issues to ensure our customers success. Your Role and Responsibilities This group comprises professionals with diverse backgrounds in hardware maintenance, software, network architecture, and security. Our goal is to provide consistent support and execution across our portfolio and simple go-to-market engagement, maximising cross-selling in clients environments. Responsibilities The Engineer should have a AIX installation/Upgradation/Patch Management NIM based installation and administration. Hardware health checkup/Logs Collection System Monitoring/Performance Monitoring/data collection. Start/Stop, reboot OS as and when required. LVM, Filesystem and NFS Management. Storage Attachment and multi-pathing Configuration. User Administration. OS Hardening as per Client/Audit Security policy. Required Technical and Professional Expertise Total IT experience of 5 years and a minimum of 3 years experience on AIX system administration. Engineer should have a complete scope of AIX administration, as given below, rather than ticket based administration experience. Candidates on the L2 Category should have 4 years relevant experience. Candidates should have good verbal and written communication skills. Candidates should be willing to work on 24 7 and on-call support during critical issues. Candidates should have eagerness to learn new technologies and skills. Candidates should be hardworking with strong work ethics and discipline. Develop and maintain documentation about current environment setup, standard operating procedures, and best practices BCP activities and Support. PowerHA Installation/Configuration/Start/Stop/Administration LPAR Creation and Administration. VIO installation and configuration Resource Management and DLPAR operations. Trouble shooting any problem data collection. Raise and track Service Requests with IBM/OEM. Preferred Technical and Professional Expertise 3 Years regular Diploma from a recognized technical institution BCA/BSc IT/BSc Computer Science BE/BTech Graduation You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work Intuitive individual with an ability to manage change and proven time management Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Up-to-date technical knowledge by attending educational workshops, reviewing publications Qualification : BCA/BSc IT/BSc Computer Science

Introduction As a Service Delivery Specialist,youare the face of IBM for our customers.Your clients success depends on your ability to understand their needs and respond to requests for new services. This role is an integral part of both account planning and delivering support strategies, working to proactively monitor problems, change processes, and handle issues to ensure our customers success. Your Role and Responsibilities This group comprises professionals with diverse backgrounds in hardware maintenance, software, network architecture, and security. Our goal is to provide consistent support and execution across our portfolio and simple go-to-market engagement, maximising cross-selling in clients environments. Responsibilities The Engineer should have a AIX installation/Upgradation/Patch Management NIM based installation and administration. Hardware health checkup/Logs Collection System Monitoring/Performance Monitoring/data collection. Start/Stop, reboot OS as and when required. LVM, Filesystem and NFS Management. Storage Attachment and multi-pathing Configuration. User Administration. OS Hardening as per Client/Audit Security policy. Required Technical and Professional Expertise Total IT experience of 5 years and a minimum of 3 years experience on AIX system administration. Engineer should have a complete scope of AIX administration, as given below, rather than ticket based administration experience. Candidates on the L2 Category should have 4 years relevant experience. Candidates should have good verbal and written communication skills. Candidates should be willing to work on 24 7 and on-call support during critical issues. Candidates should have eagerness to learn new technologies and skills. Candidates should be hardworking with strong work ethics and discipline. Develop and maintain documentation about current environment setup, standard operating procedures, and best practices BCP activities and Support. PowerHA Installation/Configuration/Start/Stop/Administration LPAR Creation and Administration. VIO installation and configuration Resource Management and DLPAR operations. Trouble shooting any problem data collection. Raise and track Service Requests with IBM/OEM. Preferred Technical and Professional Expertise 3 Years regular Diploma from a recognized technical institution BCA/BSc IT/BSc Computer Science BE/BTech Graduation You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work Intuitive individual with an ability to manage change and proven time management Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Up-to-date technical knowledge by attending educational workshops, reviewing publications Qualification : BCA/BSc IT/BSc Computer ScienceBE/BTech Graduation

Job Title: Revenue Finance Manager Location: Gurgaon, India Company: Builder.ai About Builder.ai At Builder.ai, we re making software development so easy, everyone can do it regardless of their tech skills or budget. We've empowered thousands of entrepreneurs and global giants like BBC, Makro, and Pepsi to bring their software ideas to life. And we re just getting started. Backed by $450M in funding, including a $250M Series D round and a strategic partnership with Microsoft, we re one of the fastest-growing AI tech companies globally. We were named one of Fast Company s Most Innovative Companies in AI (2023) and Europas Scaleup of the Year (2022). Life at Builder.ai Builder.ai isn t your average tech company. Here, experimentation is encouraged, innovation is expected, and learning never stops. You ll join a diverse, passionate, high-performance team that thrives on pushing boundaries and rewriting the rules of software development. We believe in Builder s HEARTT values: Heart, Entrepreneurship, Accountability, Respect, Trust, Transparency and most importantly, getting stuff done. As a Revenue Finance Manager, you'll be at the core of our financial operations driving accurate revenue recognition, leading strategic reporting, and enabling high-impact business decisions. You ll work across functions to manage our complex invoicing and revenue processes, support audits, and drive financial automation. This is a high-impact, high-visibility role ideal for someone who loves both strategy and execution, and who wants to play a foundational role in a fast-scaling finance function. Key Responsibilities Invoicing & Compliance Ensure invoicing aligns with contract terms across global regions. Partner with delivery, product, and customer teams for timely and accurate invoicing. Apply payments in systems like B360 and NetSuite. Revenue Recognition & Audit Support Understand and manage complexities like unbilled revenue, deferred revenue, and promotions accounting. Support external audits by preparing reconciliations and documentation. Automation & Optimization Lead automation of the payment application process. Identify red flags and revenue risks using data analytics. Drive adoption and optimization of NetSuite revenue modules. Month-End Close & Financial Control Assist with monthly/quarterly close activities. Prepare and account for credit notes as required. What You ll Bring Chartered Accountant (CA) qualification. 3 7 years of experience in revenue finance, invoicing, reconciliation, and ERP systems. In-depth understanding of revenue recognition standards (e.g., ASC 606 / IFRS 15). Hands-on experience with NetSuite or other major ERP platforms. Strong analytical mindset with experience in financial modeling, forecasting, and variance analysis. Excellent stakeholder management skills and attention to detail. What You ll Get Quarterly discretionary variable pay Stock options in a $450M Series D tech company 24 days annual leave + public holidays 2 Builder family days + Christmas-New Year time off Fully funded private medical insurance Free lunch at our state-of-the-art Gurugram office Generous referral bonus scheme Why You Should Join If you re a finance leader in the making who wants to go beyond the numbers, challenge yourself daily, and grow with a fast-paced, mission-driven company this is your chance to do it at scale. Apply now and take your career to the next level with Builder.ai. Qualification : Chartered Accountant (CA) qualification.

Job Opening: Business Development Representative Location: Hyderabad | Full-Time About Kore.ai Kore.ai is a globally recognized leader in the conversational AI space, helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai s no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from various industries such as banking, insurance, healthcare, telecom, retail, and manufacturing, serving over 100M consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have saved over $500M for these companies. Our product portfolio includes SmartAssist (AI-first cloud contact center as a service), BankAssist (AI-powered virtual assistant for retail banking), SearchAssist (AI-first conversational cognitive search engine), and workplace experience optimization solutions covering HR Assist, IT Assist, and WorkAssist. Kore.ai is recognized as a leader by top industry analysts like Gartner, Forrester, IDC, ISG, and Everest. Founded in 2014 by serial entrepreneur Raj Koneru, Kore.ai is headquartered in Florida, USA, and has offices in India, the UK, Germany, Korea, and Japan. With a fast-growing team and $73.5M in Series C funding, we are on a mission to push AI innovations to the next level. About the Role We are looking for a Business Development professional with experience engaging with VP and C-Level Executives. Your role will involve navigating existing customer relationships and identifying new sales opportunities through referrals, phone outreach, LinkedIn, and email campaigns. As the first point of contact with prospects, the ideal candidate will excel in researching leads, nurturing relationships, and navigating through customer accounts to find new opportunities. Key Responsibilities Lead Generation: Use LinkedIn, email, and phone calls to generate new sales opportunities by engaging with CXO/VP-level contacts in the North American enterprise segment. Consultative Conversations: Identify prospects needs and recommend appropriate products/services through consultative conversations. Conduct deep account research to identify economic and functional buyers. Relationship Building: Build long-term, trusting relationships with prospects to qualify leads as sales opportunities through a repeatable nurture motion. CRM Management: Accurately update and maintain HubSpot CRM and other marketing systems. Discovery Meetings: Set up discovery meetings between customer contacts and sales executives to further discuss business opportunities. Qualifications & Experience Experience: 2 7 years of business development or inside sales experience, with a proven track record of setting up discovery calls and generating qualified opportunities. Communication Skills: Strong communication skills via phone and email, with the ability to engage prospects effectively. Problem-Solving: Creative problem-solving approach and strong analytical skills. Market Experience: Experience working in the North American market, preferably in the SaaS, CX, or EX space. Sales & Marketing Knowledge: A strong understanding of both the sales and marketing funnel. Shift Flexibility: Open to working in North American shift timings. Proficiency in Tools: Proficiency with HubSpot CRM or similar tools such as 6Sense, Outreach.io, Loom, Orum, etc. Education Qualification Bachelor s or Master s in Business Administration (or equivalent). Be part of a fast-growing leader in the AI space, helping global enterprises deliver world-class customer and employee experiences. Work with cutting-edge technologies in an innovative and collaborative environment. Contribute to the expansion of Kore.ai s enterprise customer base, helping drive AI adoption across industries. Develop your skills and grow professionally in a dynamic, fast-paced organization with a strong vision for the future. About Kore.ai Kore.ai is an AI-powered platform that enables businesses to create conversational AI applications, improving customer experience and employee productivity. We are a fast-growing, innovative company with a global presence, supporting clients across multiple industries. Join our team and be a part of revolutionizing enterprise automation and customer service with AI. Qualification : Bachelors or Masters in Business Administration (or equivalent).

Job Title: Python Developer Company: Blackstraw.ai Location: Chennai (Work from Office) Job Type: Full-time Experience: 3 to 7 years Job Summary Blackstraw.ai is looking for a skilled and motivated Python Developer to join our growing engineering team. In this role, you will be responsible for server-side logic development, system integration, and ensuring high performance and responsiveness to requests from the front-end. A strong command of Python and its frameworks, along with familiarity with front-end technologies, will be essential. You ll work closely with front-end developers, data scientists, and DevOps to build and scale enterprise-grade AI and web-based applications. Key Responsibilities Develop and maintain robust, scalable backend systems using Python and relevant web frameworks (e.g., Django, Flask). Integrate multiple data sources and databases into unified systems. Implement data storage solutions and create efficient database schemas. Write reusable, testable, and efficient code while following best coding practices and quality standards. Collaborate with front-end developers to integrate user-facing elements using server-side logic. Ensure the security, accessibility, and compliance of applications. Manage authentication and authorization across multiple systems and environments. Optimize application performance for different delivery platforms (desktop, mobile, etc.). Work with version control tools like Git and follow Agile/Scrum methodologies. Promote knowledge sharing within the team and contribute to documentation. Debug, profile, and unit-test code to ensure reliability and maintainability. Required Skills 3 7 years of hands-on Python development experience. Proficiency with one or more Python web frameworks (Django, Flask, etc.). Experience with ORM libraries (e.g., SQLAlchemy, Django ORM). Strong understanding of RESTful APIs, server-side templating (e.g., Jinja2), and multi-threading/multi-processing. Familiarity with front-end technologies such as JavaScript, HTML5, and CSS3. Understanding of user authentication/authorization protocols (OAuth, JWT). Ability to work with Git, Mercurial, or SVN version control systems. Knowledge of scalable application design and event-driven programming in Python. Excellent problem-solving, organizational, and communication skills. Preferred Qualifications Bachelor s or Master s degree in Computer Science, Engineering, or related field. 5+ years of experience in building web, mobile, or ML-based applications. Experience with: JavaScript (ES6), React, Node.js MongoDB, Elasticsearch Docker, Kubernetes, Azure Microservices architecture Redis, Kafka, SQS, or similar tools Exposure to Big Data technologies (e.g., Hadoop) is a plus. Strong understanding of scalable software systems and system design principles. About Blackstraw.ai Founded in 2015 and operational since 2018, Blackstraw Technologies Pvt Ltd is a global leader in AI and ML solutions. We specialize in simplifying AI adoption for enterprises through a proprietary platform that accelerates data labeling, model training, and deployment. With offices across the USA, Canada, and India, and a 250+ strong team with over 900 years of collective experience, we deliver cutting-edge solutions in Computer Vision, Natural Language Processing, and AI Data Annotation. Our mission is to make AI adoption faster, easier, and more cost-effective for enterprises around the world. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or related field.

Position: Senior Data Scientist Location: Jaipur Job Type: Full-Time Experience: 3 7 Years Qualifications: BCA, MCA, B.Tech, or any technical graduation About CIMET CIMET is a leader in comparison software, providing end-to-end online solutions for comparing and signing up for energy, telecommunications, credit cards, and other financial products in both B2B and B2C environments. With over 40 utility and financial service providers and 200+ partners, CIMET continues to disrupt the Australian comparison market through its integrated technology platform. Following a strategic partnership with iSelect, which acquired a 49% stake in 2022, CIMET is rapidly expanding into new product verticals such as home loans, car loans, personal loans, and various insurance categories. With a global team across Australia, India, and the Philippines, CIMET is positioned to double in size over the next two years. Role Overview We are seeking a highly skilled and forward-thinking Senior Data Scientist to lead cutting-edge AI/ML initiatives. You ll work on Recommendation Engines, Chatbots, Generative AI, and Large Language Models (LLMs) to deliver real-world, scalable solutions that directly impact product performance and customer engagement. This role requires strong technical expertise, innovation, and the ability to collaborate across engineering, product, and business teams. Key Responsibilities Design and deploy Recommendation Systems using collaborative filtering, matrix factorization, and content-based filtering. Build intelligent Chatbots and virtual assistants with NLP capabilities for automated customer interaction. Develop Generative AI models for content creation, automation, and intelligent business processes. Research and implement Large Language Models (LLMs) such as GPT, BERT, T5 for domain-specific applications. Collaborate with engineering teams to integrate AI/ML models into production-ready systems. Perform data exploration, preprocessing, and feature engineering on large structured and unstructured datasets. Stay abreast of emerging technologies and contribute new ideas for innovation and process improvement. Mentor junior team members, promote best practices, and lead by example in AI/ML project execution. Translate business requirements into machine learning solutions in collaboration with product and business teams. Ensure ethical AI practices and implement explainability and bias-mitigation strategies. Required Skills & Qualifications 5+ years of experience in Data Science or Machine Learning roles. Hands-on experience building and deploying Recommendation Engines at scale. Proven expertise in NLP and Conversational AI (chatbots, virtual assistants). Deep knowledge of Generative AI models including Transformers and GANs. Proficiency with Large Language Models (e.g., GPT, BERT, T5, etc.). Strong command of Python and ML libraries like TensorFlow, PyTorch, Scikit-learn, Hugging Face, NLTK, NumPy, Pandas. Experience working with cloud platforms (AWS, GCP, or Azure) for ML model deployment. Solid experience with data pipelines, ETL processes, and querying large datasets using SQL/NoSQL. Familiarity with MLOps tools and workflows for deploying and monitoring ML models in production. Strong mathematical and statistical foundation in model development and evaluation. Preferred Qualifications Experience with Reinforcement Learning and personalization in recommendation systems. Understanding of ethical AI, fairness, and bias detection techniques. Prior exposure to A/B testing, experimentation frameworks, and AI performance monitoring. Experience mentoring junior data scientists and leading cross-functional AI/ML projects. Strong communication skills and ability to explain technical concepts to non-technical stakeholders. Work on impactful, large-scale AI projects in a fast-scaling tech company. Collaborate with a global team of talented engineers, data scientists, and product leaders. Be part of an innovation-driven environment leveraging the latest in AI, LLMs, and cloud technologies. Competitive compensation and continuous learning opportunities in advanced data science fields. Qualification : BCA, MCA, B.Tech, or any technical graduation

Lead AI/ML Developer Designation: Lead Developer Vacancies: 5 Job Type: Full Time Location: Mohali Experience: 7+ Years Job Description We are seeking an experienced Lead AI/ML Developer to design, develop, and implement cutting-edge AI and machine learning algorithms across Natural Language Processing (NLP), computer vision, and deep learning domains. The role requires strong technical leadership skills to mentor and manage a team of AI/ML developers while delivering scalable, high-performance AI solutions. Key Responsibilities Lead the development and deployment of advanced AI/ML models focused on NLP, computer vision, and deep learning. Collaborate with cross-functional teams to translate business requirements into AI-driven solutions. Mentor and manage a team of AI/ML developers, promoting best practices and quality code. Experiment with and apply new AI/ML methodologies and technologies to enhance model performance and scalability. Stay current with the latest research and advancements in AI/ML fields, particularly NLP and deep learning. Required Skills & Experience Minimum 7 years of software development experience with 3+ years focused on AI/ML, especially NLP. Proven experience leading and managing AI/ML development teams. Strong programming skills in Python; expertise with TensorFlow, PyTorch, Keras, or similar frameworks. Hands-on experience with NLP libraries such as NLTK, spaCy, HuggingFace and computer vision tools like OpenCV. Practical knowledge of transformer models such as GPT-3, BERT, and deep learning architectures including CNN, RNN, GAN, and LSTM. Solid understanding of core machine learning concepts and advanced techniques. Experience with cloud AI/ML platforms like AWS SageMaker or Google Cloud AI. Experience in chatbot development is a plus. Excellent communication and leadership skills, with the ability to guide technical teams effectively.

Staff Engineer - Software Development (Cloud AI & Network Security) Location: Bengaluru Company: Aviatrix Experience Required: 7+ Years About Aviatrix: Aviatrix is a global leader in cloud network security, trusted by over 500 enterprises. We provide a specialized platform for securing multi-cloud environments, giving organizations the control and visibility needed to modernize their cloud strategies. Architectural Focus & Impact As a Staff Engineer, you will architect and deliver advanced AI-driven network security solutions. This role bridges the gap between Distributed Systems (Python/Go), Real-time Telemetry, and LLM-integrated automation to build self-learning, adaptive security infrastructures. Technical Expertise Core Software Engineering: Languages: Deep proficiency in Python and Go (Golang). Distributed Systems: Mastery of Kubernetes, Microservices, and high-scale observability (Prometheus, ELK). Data Pipelines: Experience with real-time stream processing using Kafka, Flink, Kinesis, or Pub/Sub. Networking & Security Domain: Cloud Infrastructure: Expert knowledge of VPC/VNet design, Routing, Load Balancers, and Overlays. Firewall Technologies: Hands-on with Deep Packet Inspection (DPI), NGFW/IDS/IPS, and Cloud-native firewalls (AWS, Azure, GCP). Security Frameworks: Alignment with Zero Trust, NIST CSF, and CIS Benchmarks. AI & Machine Learning Integration: Model Serving: Experience serving ML models via REST or gRPC. Generative AI: Familiarity with LLM integration, RAG (Retrieval-Augmented Generation), LangChain, and vector databases. Key Responsibilities System Architecture: Lead the design of cloud-native microservices for security control planes. AI-Driven Features: Integrate LLMs for Natural Language-to-Firewall Rule translation and automated incident summarization. Technical Leadership: Mentor junior engineers and set high standards through rigorous Design and Code Reviews. Cross-Functional Collaboration: Partner with Data Scientists and Cloud Networking teams to deliver production-grade AI features. Benefits & Why Join Us Regional Package: Comprehensive pension, private medical coverage, and life assurance. Wellbeing: Annual wellbeing stipend and generous holiday allowance. Growth Culture: We value unique career paths and prioritize candidates who are passionate about the intersection of AI and Security.

Manager, Go-To-Market Technology Support Operations Location: Bengaluru Department: Business Technology Experience: 7+ Years (3+ Years in Team Management) Employment Type: Full-Time About Okta Okta is The World s Identity Company. We empower everyone to securely use any technology, on any device, from anywhere. Our Okta and Auth0 platforms offer secure access, authentication, and automation placing identity at the center of digital transformation and enterprise growth. At Okta, we celebrate diverse backgrounds and experiences. We aren t looking for a perfect fit we re looking for lifelong learners and collaborative builders who bring unique value to our mission. The Team You ll join the Go-To-Market Technology (GTM) group, a core part of Okta s Technology, Data & Intelligence (TDI) organization. Our vision: drive clarity, collaboration, and accountability across the business while enabling Okta s scale and growth. The Opportunity We re seeking a Manager to lead the Support Operations team within GTM Technology. This role is responsible for managing a team of Business Application Administrators who oversee and support Okta s GTM systems primarily Salesforce and integrated applications such as ServiceNow. You ll drive operational excellence, oversee capacity and team development, collaborate cross-functionally, and shape how we support and optimize business applications across global teams. This role requires strong technical know-how of the Salesforce ecosystem, a mindset for process improvement, and a passion for team leadership. Key Responsibilities Leadership & Talent Development Build, motivate, and lead a high-performing team of application administrators. Hire, mentor, and retain top talent through coaching and career planning. Provide direction and remove roadblocks to help your team succeed. Foster a culture of learning, ownership, and continuous improvement. Performance Management Define and track KPIs and team SLAs with a data-driven approach. Manage team resource allocation and adjust capacity as business needs shift. Identify skill gaps and build plans to address them through training and hiring. Cross-Functional Collaboration Partner with Technology, Data & Intelligence, Security, and Compliance teams to align on goals and incident handling. Refine escalation processes for a smooth support experience across teams. Enable seamless knowledge transfer and system supportability. Documentation & Automation Lead the Knowledge Centered Service (KCS) program to scale AI-driven incident resolution. Standardize and document team operational processes to ensure consistency. Security & Compliance Ensure all Salesforce and GTM-related systems adhere to compliance standards such as SOX. Collaborate with security teams on audits and mitigation of any vulnerabilities. Innovation Culture Encourage your team to explore new Salesforce, AI, and automation features. Promote participation in hackathons, Fix-It Days, and other internal innovation initiatives. Required Skills & Experience 7+ years of experience in IT or Business Systems, with 3+ years in people management. Strong expertise in the Salesforce ecosystem and enterprise SaaS tools like ServiceNow, Jira, Confluence, GitHub, etc. Experience in a global or multi-location work environment. Deep understanding of compliance (e.g., SOX) and security standards for enterprise applications. Proven track record of driving team innovation and embedding modern tools or practices. Excellent interpersonal and executive-level communication skills. Strong organizational, time management, and stakeholder alignment capabilities. Ability to remain resilient under pressure and maintain focus on team and business outcomes. High Impact: Drive global support operations for a critical business tech stack. Empowered Leadership: Build and lead a team in a dynamic, growing organization. Growth & Learning: Opportunities for continuous development in technology, leadership, and innovation. Collaborative Culture: Join a purpose-driven company with a human-centered, inclusive team culture. Join Us Become a part of a company that s transforming how identity is secured and scaled in the modern world. At Okta, you belong.

Job Title: Senior Product Engineer Location: Bengaluru, Karnataka, India Department: MathCompany India (Product Engineering) Experience: 4.5 to 7 years About TheMathCompany TheMathCompany (MathCo ) is a global Enterprise AI and Analytics company, empowering Fortune 500 and Global 2000 companies with custom-built AI products and platforms. We blend deep domain knowledge, analytics, and cutting-edge technology to solve real-world business challenges. Our proprietary platform NucliOS powers smart, scalable solutions, enabling rapid and sustainable transformation. Join our vibrant team of engineers, data scientists, and designers who are building transformative enterprise products that deliver 3x 5x ROI within their first year of launch. Role Overview As a Senior Product Engineer, you ll play a key role in developing, maintaining, and optimizing full-stack web applications. This is a hands-on role where you'll be responsible for designing both backend services and frontend interfaces, while ensuring high-quality, scalable, and secure performance. You ll collaborate cross-functionally with product managers, designers, and fellow engineers to deliver enterprise-grade software products. This is a great opportunity to contribute to impactful solutions while expanding your technical leadership in a high-growth, agile environment. Key Responsibilities Full Stack Development Design, build, and manage REST APIs, backend services, and deployment pipelines. Develop responsive UI components using modern JavaScript frameworks (e.g., React, Angular, Vue). Architect and manage application databases, handling data modeling, integration, and optimization. Implement secure authentication and authorization protocols (e.g., OAuth2, OIDC, SAML). Own the end-to-end development lifecycle from concept through to deployment and support. Product Development & Collaboration Partner with product managers and UI/UX designers to convert requirements into scalable technical solutions. Drive product performance and usability by identifying opportunities for optimization. Act as a key technical stakeholder, participating in product roadmap discussions and sprint planning. Code Quality & Testing Write clean, maintainable, and efficient code following SOLID principles and industry best practices. Conduct peer code reviews and mentor junior engineers. Develop and maintain unit tests, integration tests, and ensure comprehensive test coverage. Contribute to CI/CD pipelines and participate in deployment and infrastructure automation. Technical Skills Required 4.5 7 years of experience in full-stack product development. Strong programming in Python or Node.js (bonus: Rust/Go). Advanced front-end development with JavaScript, HTML, CSS, and frameworks like React, Vue, or Angular. Strong grasp of object-oriented design, SOLID principles, and modern design patterns. Experience designing and implementing relational (PostgreSQL, MySQL) and NoSQL (MongoDB) databases. Proficient in cloud platforms such as AWS, Azure, or Google Cloud. Familiarity with infrastructure tools: Docker, Kubernetes, Terraform, CloudWatch. Comfortable using version control and project tools like GitHub, Azure DevOps, and JIRA. Soft Skills & Work Style Strong problem-solving mindset and high attention to detail. Effective collaborator and communicator, both within the engineering team and cross-functionally. Familiarity with Agile methodologies (SCRUM), sprint cycles, and backlog grooming. Ability to juggle multiple tasks and deliver under tight deadlines in a fast-paced environment. Work on innovative products delivering real ROI for Fortune 500 companies. Be part of a people-first culture that values transparency, curiosity, and collaboration. Accelerate your career in an organization that rewards initiative and impact. Get access to state-of-the-art tools, resources, and learning programs. Apply now and join us in redefining how enterprise software gets built!

Engineer, Principal/Manager - Machine Learning, AI Location: Bangalore, Karnataka, India Company: Qualcomm India Private Limited General Summary Qualcomm is seeking an experienced and visionary Principal AI/ML Engineer to lead research, development, and optimization of AI inference systems. This role involves developing high-performance AI models, optimizing deployments across various hardware platforms, and contributing to research in model compression, quantization, and hardware-aware optimization. Education & Experience PhD with 6+ years, Master's with 7+ years, or Bachelor's with 8+ years in Engineering, CS, or related field. 20+ years of experience in AI/ML development; 5+ years in inference optimization and debugging. Key Responsibilities Model Optimization & Quantization Optimize models using quantization (INT8, INT4, mixed precision), pruning, and knowledge distillation. Implement PTQ and QAT techniques for deployment. Experience with TensorRT, ONNX Runtime, OpenVINO, TVM. AI Hardware Acceleration & Deployment Target platforms: Hexagon DSP, CUDA GPUs, TPUs, NPUs, FPGAs, Habana Gaudi, Apple Neural Engine. Use Python APIs: cuDNN, XLA, MLIR for hardware acceleration. Benchmark and debug performance across platforms. AI Research & Innovation Research on efficient AI inference: model compression, low-bit precision, sparse computing. Explore architectures like Sparse Transformers, Mixture of Experts, Flash Attention. Publish in ML conferences: NeurIPS, ICML, CVPR; contribute to open-source projects. Technical Expertise Optimization of LLMs, LMMs, LVMs for inference. Deep Learning frameworks: TensorFlow, PyTorch, JAX, ONNX. Expert in CUDA, cuPy, Numba, TensorRT, ONNX Runtime, OpenVINO. Skilled in Python for scalable AI development. Experience with ML runtime delegates: TFLite, ONNX, Qualcomm AI Stack. Debugging: Netron, TensorBoard, PyTorch Profiler, Nsight, perf, Py-Spy. Cloud inference: AWS Inferentia, Azure ML, GCP AI Platform, Habana Gaudi. Hardware-aware optimization: oneDNN, ROCm, MLIR, SparseML. Contributions to open-source and research publications are a strong plus. Leadership & Collaboration Lead a team of engineers in Python-based AI inference and optimization. Collaborate with researchers, software engineers, DevOps, and hardware vendors. Define debugging, deployment, and performance tuning best practices.