Aptean jobs

Job Title: Cloud Architect SRE Location: Bangalore, India Shift: Rotational Shift Overview At Aptean, we build tailored ERP solutions that power transformation across industries from food production to manufacturing. In a world of generic enterprise software, our targeted products stand apart, delivering measurable results. With over 50 products, 3,000+ employees, and a global customer base, now is the perfect time to grow your career with us. About the Role We are looking for a highly skilled Cloud Architect SRE with deep expertise in Amazon Web Services (AWS) to lead the design, implementation, and management of cloud infrastructure. You ll play a pivotal role in defining our cloud strategy, enhancing system reliability, optimizing performance, and ensuring high availability and security across environments. Key Responsibilities Cloud Architecture & Strategy Design scalable, secure, and resilient AWS cloud architectures. Define and maintain architectural standards, templates, and best practices. Drive cloud governance, including IAM, PIM/PAM, and policy enforcement. Infrastructure & Automation Manage and troubleshoot AWS IaaS and PaaS services. Expertise in Windows Server OS, DNS, DHCP, RDWeb, and domain controllers. Implement automation and scripting for reporting, inventory, and orchestration. Optimize cloud resources for performance, reliability, and cost efficiency. Security & Compliance Implement AWS security controls including IAM, encryption, and network protection. Ensure compliance with frameworks like SOC2, BUPA, and internal policies. Conduct regular security assessments and resolve vulnerabilities. Cost Optimization Analyze and reduce cloud costs using AWS Cost Explorer, Trusted Advisor, etc. Leverage reserved and spot instances, right-sizing, and efficient resource management. Documentation Create and maintain detailed documentation including architecture diagrams, SOPs, and technical guides. Qualifications Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Experience: 5+ years of hands-on experience designing and deploying AWS cloud architectures. Proven experience with AWS services such as EC2, S3, VPC, IAM, RDS, and CloudFormation. Proficiency with Infrastructure as Code (Terraform, CloudFormation). Strong understanding of networking protocols and DevOps principles. Certifications (preferred): AWS Certified Solutions Architect Professional AWS Certified DevOps Engineer Professional Soft Skills: Strong analytical and troubleshooting abilities Excellent communication and team collaboration Proactive and self-driven with the ability to work independently If you're passionate about solving complex technical challenges and shaping the future of cloud infrastructure, Aptean is the place for you. Our culture values diversity, inclusion, and collaboration where every voice matters and innovation thrives. Diversity & Inclusion at Aptean Aptean is committed to fostering a diverse, inclusive workplace. We celebrate differences in race, gender identity, sexual orientation, religion, disability, age, and background believing that diverse teams drive innovation and better results for our customers. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Job Title: Lead PS Consultant Microsoft Dynamics NAV/Business Central Location: Bangalore, India Employment Type: Full-Time, Regular Work Shift: 5:00 PM 2:00 AM IST Overview At Aptean, we deliver industry-specific ERP solutions that help global businesses from food producers to manufacturers streamline operations and drive results. As one of the largest Microsoft Business Partners, we work at the leading edge of Microsoft Dynamics innovation, providing powerful solutions that transform the way our clients operate. With over 3,000 employees, 50+ products, and 4,500+ successful projects worldwide, Aptean is a place where talented professionals grow their careers and shape the future of enterprise software. About the Role We are seeking a Lead Professional Services Consultant specializing in Microsoft Dynamics NAV/Business Central to join our growing team in Bangalore. In this role, you will partner directly with clients to design, configure, and implement Dynamics-based ERP solutions tailored to the unique needs of businesses primarily in the Food & Beverage sector. This is a client-facing, fast-paced consulting role that blends technology, business analysis, and project execution. You ll translate complex business requirements into system configurations, lead solution testing, and deliver training to ensure a successful implementation. Key Responsibilities Engage with clients to gather and understand business processes, challenges, and ERP requirements. Translate business needs into system configurations within Microsoft Dynamics NAV/BC. Lead solution demonstrations and train end users on system functionality. Perform testing, troubleshoot edge cases, and guide clients through what if scenarios. Serve as a subject matter expert for Dynamics NAV/BC implementations, particularly in F&B or process manufacturing environments. Collaborate with cross-functional teams to ensure delivery of high-quality, tailored solutions. Qualifications Experience: 6 10 years of hands-on ERP implementation experience, ideally with Microsoft Dynamics NAV or Business Central. Strong understanding of business operations and processes, especially in finance and manufacturing. Experience working with or implementing ERP solutions in Food & Beverage, fresh produce, traceability, or seed-to-shelf industries. Ability to connect software capabilities to real-world business outcomes. Excellent communication, presentation, and problem-solving skills. Preferred Qualifications (Not Mandatory) Experience in process manufacturing environments. ERP implementations in food and/or beverage finance/manufacturing domains. Background in large-scale distribution, warehousing, or logistics. A curious, analytical mindset and passion for solving complex business problems. Ambition and adaptability in a fast-changing environment. Commitment to delivering exceptional value and high-performance outcomes for clients. At Aptean, you ll be part of a global community that fosters innovation, learning, and growth. We celebrate differences, value diverse perspectives, and believe in growing together. Join us to make a meaningful impact in a company that s reshaping enterprise software one solution at a time. Diversity & Inclusion Statement Aptean is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where employees of all backgrounds can thrive. We value diversity of thought, experience, and culture and believe it drives innovation and excellence in everything we do.

Job Title: Associate Architect AI Location: Bangalore, India Employment Type: Full-Time, Regular Overview At Aptean, we design industry-specific ERP and business software that helps our customers transform operations and gain a competitive edge. With over 90 products, 4,500+ employees, and a global presence, we deliver solutions that are anything but generic. Now, we re building on that legacy by integrating cutting-edge AI into everything we do and we want you to be part of it. We are looking for an Associate Architect AI to play a key role in shaping Aptean s AI-first future. This is a hands-on, high-impact role focused on the design, development, and deployment of AI-powered solutions including smart chatbots, Retrieval-Augmented Generation (RAG) pipelines, predictive analytics, and autonomous AI agents. If you're passionate about solving real-world problems using the latest in LLMs, AI orchestration, and data automation we want to talk. Key Responsibilities Design and implement AI-led automation solutions, leveraging technologies like agentic AI and LLMs. Develop and refine structured prompts to improve AI model responses and contextual accuracy. Integrate Azure OpenAI and Microsoft Fabric AI Skills to enhance conversational AI in Fabric Lakehouse environments. Build and optimize RAG pipelines and semantic models for improved AI-driven content ingestion and understanding. Design prompts for AI agents, chatbots, and virtual assistants that automate business workflows. Research and implement best practices to minimize hallucinations, biases, and inconsistencies in AI-generated outputs. Collaborate on curating, cleaning, and preparing training datasets for machine learning models. Use Python and tools like LangChain to prototype and deploy AI-enabled solutions across multiple platforms. Monitor AI system performance, scalability, and business alignment; continuously iterate based on data and user feedback. Stay up to date with advancements in NLP, large language models (LLMs), and generative AI technologies. Qualifications Education: Bachelor s degree in Computer Science or related field (required) Master s degree (preferred) Experience: 8 12 years of experience in AI, machine learning, or data science roles Strong track record of delivering AI-driven solutions from concept to deployment Technical Skills and Competencies Hands-on experience with LLMs (e.g., GPT, Claude, Gemini, LLaMA) and AI APIs. Proficient in Python and ML frameworks such as TensorFlow, PyTorch, Keras, Scikit-learn. Experience with Microsoft Fabric, Fabric AI Skills, and Lakehouse/Medallion architecture. Familiarity with OpenAI API, LangChain, Azure, JSON, Java, JavaScript. Strong foundation in NLP concepts, prompt engineering, and model behavior analysis. Experience developing and deploying chatbots across platforms like Microsoft Teams, SharePoint, and web portals. Understanding of statistical models (e.g., regression, clustering) and ML algorithms (e.g., decision trees, neural networks). Strong written and verbal communication skills; able to interpret and explain AI behavior clearly. Innovative thinker with a startup mindset. Comfortable in a fast-paced, collaborative environment. Passionate about AI and its transformative potential. Focused on real outcomes and user-centric design. At Aptean, we believe in growth through innovation, and AI is at the core of that vision. You'll work on high-impact projects that stretch your capabilities, in a company that values curiosity, collaboration, and continuous learning. If you're excited to lead in the age of AI, this is your moment. Diversity & Inclusion at Aptean Aptean is committed to building a workplace where everyone belongs. We value diversity in all its forms and believe our differences make us stronger. We strive to create an inclusive environment where everyone has the opportunity to grow, succeed, and contribute their best work. Qualification : Bachelors degree in Computer Science or related field (required)

Job Title: Senior Customer Support Engineer Location: Bengaluru, India Employment Type: Full-Time, Regular Shift: 7:00 PM 4:00 AM IST Overview Aptean is seeking a skilled and dedicated Senior Customer Support Engineer to deliver exceptional technical and functional support for our ERP solutions, with a focus on process manufacturing and Microsoft Dynamics Business Central. You will play a vital role in ensuring high customer satisfaction by efficiently resolving issues, managing customer cases, and collaborating with cross-functional teams to handle escalations. Your expertise across all ERP modules and integrations will help us maintain strong client relationships and continuously improve our support processes. Key Responsibilities Deliver high-quality, timely support to customers across multiple channels (phone, email, live chat) while adhering to SLAs. Manage and document customer cases thoroughly, recording troubleshooting steps, resolutions, and recommendations. Monitor support metrics such as ticket closure rates, escalations, and customer satisfaction scores; provide actionable insights for improvement. Maintain a customer satisfaction score above 96%. Proactively identify trends in support cases to recommend process and product improvements. Ensure knowledge base content is accurate, comprehensive, and adheres to quality standards. Handle complex issues across all ERP modules including P2P, D2B, O2C, and R2R. Collaborate closely with other teams to resolve escalated cases efficiently and and professionally. Continuously build technical and functional expertise to increase self-reliance and reduce escalations. Qualifications Education: Bachelor s degree (required) Master s degree (preferred) Experience: 4 to 8 years in ERP product support, preferably in process manufacturing. Hands-on experience supporting Microsoft Dynamics Business Central (mandatory). Exposure to all ERP modules: Procure-to-Pay (P2P), Demand-to-Bill (D2B), Order-to-Cash (O2C), Record-to-Report (R2R). Technical Skills: Strong SQL knowledge. Windows Server administration and troubleshooting experience. Ability to handle ERP module integrations with add-on products. Soft Skills: Excellent verbal and written communication skills. Strong analytical and problem-solving skills. Ability to multitask and prioritize in a fast-paced environment. Work Conditions Shift-based work required: 7:00 PM to 4:00 AM IST. Reporting Reports to: Customer Experience (CXT) Manager No direct reports. Join a global leader in ERP solutions and be part of a collaborative team dedicated to customer success. We offer the opportunity to grow your skills, work with cutting-edge technology, and make a real impact in a fast-evolving industry.

Job Title: Senior Engineer, Development Location: Bengaluru Employment Type: Full-Time, Regular Reports To: Full Line: Senior Manager, R&D Dotted Line: Associate Vice President, R&D Overview We are looking for a Senior Engineer, Development to join our dynamic R&D team. This role involves hands-on software development, design, and mentoring responsibilities. The ideal candidate brings deep technical expertise, a collaborative mindset, and the ability to guide junior engineers in delivering high-quality solutions aligned with business goals. Key Responsibilities Analyze customer-reported issues and perform regression impact analysis in ERP systems. Design and develop software features, including both high-level and low-level designs. Build applications supporting database functionality, GUI-based interfaces, and web tools. Write clean, maintainable code while following best practices and using version control systems. Mentor and guide junior developers, fostering technical growth and knowledge sharing. Participate in code reviews, design discussions, and technical planning sessions. Demonstrate strong understanding and expertise in core modules of the primary product. Communicate effectively with customers, internal teams, and stakeholders. Maintain a solid understanding of secondary products and their core components. Job Scope Knowledge: Leverage broad experience and deep technical knowledge to solve complex problems creatively and efficiently. Complexity: Engage in complex development tasks that require analysis and evaluation of various factors. Apply sound judgment in selecting approaches and techniques. Supervision: Work independently on assignments, determining the best approach to achieve outcomes. Required Qualifications Education: Bachelor s degree in Engineering, Computer Science, or a related field (required). Experience: Minimum 2+ years of hands-on software development experience with a Bachelor's degree. Experience range typically between 1 3 years. Technical Skills and Competencies Strong expertise in: Progress 4GL (GUI/CHUI), Progress Database Management, OpenEdge Application Server (AppServer/PASOE), Pro2 replication Preferred skills: .NET programming within Progress 4GL ecosystem ERP systems and Unix/Linux operating environments Additional advantages: Experience developing n-tier desktop or web applications using UI frameworks Familiarity with non-functional requirements like scalability, performance, and security Agile development methodology, requirement gathering, and release management This role offers the opportunity to contribute significantly to high-impact projects while advancing your career in a collaborative, growth-oriented environment. Qualification : Bachelors degree in Engineering, Computer Science, or a related field (required).