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Job Description: Network Operations Engineer - Oracle Cloud Infrastructure (OCI) Career Level: IC3 Experience: 6+ years in network-related experience Overview: We are looking for a skilled Network Operations Engineer to join our team and play a critical role in supporting and maintaining Oracle's global cloud computing environment, specifically Oracle Cloud Infrastructure (OCI). This role involves monitoring and resolving network incidents, conducting root cause analysis (RCA), and automating network tasks. As part of the OCI Global Network Operations team, you will work with a world-class team to ensure the reliability and performance of Oracle's network infrastructure, supporting millions of servers across a global network. Key Responsibilities: Incident Management & Troubleshooting: Identify actionable incidents using monitoring systems, troubleshoot network events, and escalate as needed. Participate in major event/incident calls, using technical and analytical skills to resolve network issues affecting Oracle customers/services. Handle faults and escalations by identifying, responding to, and resolving network faults in OCI s systems, liaising with 3rd party suppliers and stakeholders. Automation & Scripting: Leverage automation to streamline network management tasks and develop scripts for routine processes. Assist in executing network changes in accordance with Oracle s change management processes. Collaboration & Documentation: Collaborate with network engineers, system administrators, and other technical teams to ensure smooth operations. Contribute to documentation such as runbooks, operation guides, and technical documentation. Assist in onboarding new team members and share best practices. Operational Support & Planning: Participate in network lifecycle management, including design, deployment, and operations of OCI s network infrastructure. Support network solution design reviews and provide feedback during project planning and execution. Provide break-fix support for network events, troubleshoot network alerts, and perform root cause analysis as necessary. Event Management: Monitor network events using tools and coordinate with onsite support teams and vendors. Manage incidents and tickets, escalating or resolving network issues in a timely manner. Shift Work & On-Call Support: Work in rotational shifts to ensure 24/7 network operations support. Provide on-call support as needed. Technical and Professional Requirements: Network Protocols & Technologies: Strong experience with networking protocols such as BGP, OSPF, IS-IS, TCP/IP, IPv4, IPv6, DNS, DHCP, MPLS. Experience with VPNs, SSL, and other network security technologies. Hands-on experience with Juniper, Cisco, Arista switches, and Ethernet hardware (Broadcom/Mellanox). Automation & Scripting: Experience in scripting and network automation using tools like Python, Puppet, and Ansible. Exposure to network automation and configuration management tools. Experience in Large Scale Environments: Previous experience working in large ISP or cloud provider environments, handling enterprise-level infrastructure supporting 24/7 operations. Analytical & Troubleshooting Skills: Strong problem-solving and analytical skills to diagnose and resolve network issues efficiently. Ability to assess and prioritize network faults, leveraging monitoring tools to track incidents. Certifications & Knowledge: Cisco and Juniper certifications (desired). Experience with network monitoring and event management tools. Exposure to cloud-based network infrastructure, particularly in environments like OCI. Communication & Collaboration: Strong oral and written communication skills to interact with stakeholders, including engineers, vendors, and senior management. Ability to document network processes and troubleshoot effectively with internal and external teams. Desired Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field (preferred). 6+ years of experience in network operations or related roles. Familiarity with OCI s architecture and cloud technologies. Work Environment: Join a global team that operates across multiple time zones, supporting OCI s extensive cloud infrastructure. Work in a fast-paced, collaborative environment where your contributions directly impact Oracle s network reliability and performance. At Oracle, you will have the opportunity to leverage your skills to support a state-of-the-art global network infrastructure and work with a world-class team. If you are passionate about network operations, automation, and ensuring high-performance cloud environments, we encourage you to apply. Qualification : Bachelors degree in Computer Science, Information Technology, or related field (preferred).

Meet the Team As a Technical Lead, you will drive technical excellence across HPC infrastructure, network automation, DevOps practices, and SRE principles while leading architecture decisions and guiding teams in implementing high-performance solutions for AI/ML workloads on various network topologies. This role combines deep technical expertise with leadership responsibilities, focusing on system architecture, automation, reliability engineering, and development excellence. Your Impact Design and implement end-to-end automation solutions for HPC infrastructure (Compute, network, and storage) using Kubernetes operators, Terraform, and Ansible. Analyze compute, storage, and network traffic patterns during distributed training/inference operations across different AI/ML frameworks. Monitor and optimize network utilization patterns for various model architectures. Identify bottlenecks in network communication patterns. Perform root cause analysis across network, compute, and storage layers, with experience handling various failure scenarios and recovery procedures. Make architectural decisions and drive innovation. Develop infrastructure patterns for different workload types. Provide benchmarking and performance engineering leadership. Mentor junior engineers through architecture reviews and code critiques. Design and implement comprehensive telemetry collection systems for monitoring high-speed network microburst behavior. Develop sophisticated visualization tools and analytics frameworks to enable real-time identification of performance bottlenecks and system constraints, facilitating rapid optimization and troubleshooting. Minimum Qualifications Demonstrated expertise in distributed systems and infrastructure design (compute, storage, and networking). Experience with network automation tools and configuration management (Ansible, Python, Golang, YAML, YANG). Strong background in CI/CD, GitOps, or similar practices and tools. Expert-level experience with observability platforms and practices. Strong background in implementing distributed tracing, metrics collection, and log aggregation systems. Demonstrated experience in at least one completed performance benchmarking project for distributed systems, storage, network, and compute. Preferred Qualifications Bachelor s degree in Computer Science, Software Engineering, or a related technical field with 15-20 years of extensive hands-on experience in distributed systems development and DevOps practices. An advanced degree is a plus. Contributions to open-source projects related to distributed systems or performance engineering. Experience in analyzing and documenting system performance metrics across network, compute, and storage layers. Prior experience mentoring and developing technical talent. Understanding of AI/ML infrastructure and any prior experience with RDMA, RoCE v2 will be an added advantage. #WeAreCisco #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Qualification : Bachelors degree in Computer Science, Software Engineering, or a related technical field with 15-20 years of extensive hands-on experience in distributed systems development and DevOps practices. An advanced degree is a plus.

The Cisco Security Business Group (SBG) is committed to empowering the world to reach its full potential securely. We achieve this by delivering industry-leading security solutions that protect organizations and individuals from cyber threats. The SBG Security team plays a critical role in this mission by building strong internal partnerships, aligning security strategies across the SBG portfolio, and delivering simple, effective security solutions that meet market and industry expectations. Our team enables internal development teams to securely create and deploy Cisco Secure products, including Duo, Umbrella, SecureX, Talos, Cisco Secure Connect, StealthWatch, Tetration, and more. What You ll Do Collaborate with Product Management, UX, and Development teams to define scope, estimate work, and drive automation initiatives. Contribute to proof-of-concepts (POCs) and conduct quantitative and qualitative technology comparisons. Design, develop, and maintain automation scripts for security-focused applications. Mentor and guide junior engineers, fostering best practices in automation and testing. Define the UI and API automation strategy, working closely with development, product, and QA teams. Identify test cases and scenarios based on product requirements. Develop and maintain automation test scripts to ensure seamless CI/CD integration. Execute and monitor automated test cases, reporting bugs and generating test reports. Investigate and troubleshoot software issues arising from testing. Enhance existing regression test suites for efficiency and comprehensive coverage. Implement CI/CD pipelines to integrate automation test suites with development workflows. Identify and integrate new automation tools, driving an automation-first strategy. Independently manage QA programs, ensuring robust test coverage and quality standards. Evaluate and set up automation frameworks/tools for various projects. Effectively communicate with cross-functional stakeholders to drive quality and efficiency. Who You Are Strong experience in automation testing using tools like Playwright, Cypress, Selenium, or WebDriver IO. Solid understanding of software QA methodologies, tools, and processes within SDLC (Agile, Sprint, etc.). Proficiency in programming concepts, with expertise in JavaScript, TypeScript, Python, or Java (JavaScript/TypeScript preferred). Experience in test automation script development and standard automation frameworks. Skilled in test suite optimization for coverage, efficiency, and execution speed. Familiarity with CI/CD tools like Maven, Jenkins, GitHub, and related build/deployment processes. Hands-on experience with API testing (HTTP, RESTful web services) and API automation tools. Experience in database testing with SQL, MongoDB, or similar databases. Nice to have: Experience in performance testing with tools like JMeter. At Cisco, we are shaping the future of secure connectivity with cutting-edge innovations. We believe in fostering a culture where employees can thrive, grow, and make an impact. Innovation & Growth: Work on industry-leading security solutions that safeguard the digital world. People-First Culture: We celebrate diversity, individuality, and collaboration to drive meaningful change. Giving Back: Employees receive dedicated time off for volunteering, supporting causes they are passionate about. A Place to Belong: Our 30+ Inclusive Communities empower employees to connect and grow in an inclusive environment. We welcome your unique perspective whether you're a tech enthusiast, problem-solver, or innovator, bring your passion to Cisco Secure and help shape the future of security! Take the next step. Be you, with us!

Software Engineer - Golang (Microservices Development) Meet the Team At Cisco Secure Common Services Engineering, we are a team of cybersecurity experts and innovative engineers supporting Cisco Security products and developers. Our mission is to build secure, scalable, and seamless solutions that power the Cisco Security Cloud. As we continue to expand, we seek highly skilled engineers who are passionate about designing and building cutting-edge microservices that enhance security and performance. Your Impact As a Software Engineer, you will be responsible for developing, optimizing, and maintaining highly available, containerized microservices. You will work in an agile, collaborative environment, driving innovation while ensuring reliability and scalability. Key Responsibilities: Design, develop, and maintain microservices using Golang and REST APIs. Ensure high availability, scalability, and reliability of platform components. Optimize and enhance CI/CD pipelines to streamline deployments. Implement authentication and authorization mechanisms using OAuth and OIDC. Work with AWS cloud services such as DynamoDB, API Gateway, and Lambda. Conduct Proof of Concepts (PoCs) to evaluate and integrate new technologies. Write clean, efficient, and well-documented code following best practices. Minimum Qualifications 6+ years of experience in Golang-based microservices development. Strong expertise in RESTful API development and containerization (Docker, Kubernetes). Experience with AWS services, particularly DynamoDB, API Gateway, and Lambda. Knowledge of CI/CD processes and tools such as Terraform, Jenkins, and GitHub Actions. Understanding of OAuth, OIDC, and authentication mechanisms. Preferred Qualifications Experience with cloud-native architecture and distributed systems. Strong problem-solving skills and ability to debug complex issues. Excellent communication skills, with the ability to collaborate across teams. Passion for security, automation, and performance optimization. At Cisco, we innovate, collaborate, and grow together. We foster an inclusive and diverse work culture where everyone belongs. Cutting-Edge Work: Be part of a team shaping the future of cloud security and microservices. Career Growth: Learn, develop, and advance in an employee-first environment. Giving Back: Enjoy 80 hours of paid volunteer time annually to support causes you care about. Inclusive Culture: Join 30+ Inclusive Communities that foster belonging and collaboration. Join Cisco and be part of the future of secure, cloud-native development! Take the next step. Be you, with us!

Meet the Team Join the Cisco Silicon One team in shaping the future of networking with a unified silicon architecture designed for web-scale and service provider networks. Cisco s silicon team offers a unique experience for ASIC engineers by combining the extensive resources of a large, multi-geography organization with the dynamic startup culture and growth opportunities typically found in a smaller team. Enjoy the benefits of a large campus that includes on-site amenities such as a gym, healthcare, caf , social interest groups, and philanthropy initiatives, all while working in a collaborative and innovative environment. Your Impact Write detailed micro-architecture specifications and actively participate in design reviews. Implement Verilog RTL to meet stringent timing, performance, and power requirements. Contribute to full-chip integration and collaborate on timing methodology and analysis. Develop and analyze functional coverage to ensure quality and completeness. Help define, evolve, and support our design methodology to maintain high standards. Collaborate with the verification team to address design bugs and improve code coverage. Work closely with the physical design team to resolve design timing and place-and-route issues. Perform triage, debugging, and root cause analysis for simulation, software bring-up, and customer failures. Conduct diagnostic and post-silicon validation tests in the lab to ensure product readiness. Minimum Qualifications: Bachelor s or Master s degree in Electrical or Computer Engineering with 7+ years of experience in ASIC design. Expertise in Verilog or System Verilog programming. Experience with simulation, synthesis, static timing constraints, and related tools (e.g., VCS, DC, PrimeTime). Solid understanding of debugging and verification methodologies. Preferred Qualifications: Understanding of networking technologies and concepts. Scripting experience with Python, Perl, TCL, or shell programming. Familiarity with formal verification tools. Experience with emulation techniques. #WeAreCisco At Cisco, every individual brings their unique skills and perspectives together to pursue our mission of powering an inclusive future for all. Our employees' passion for connection drives our culture of diversity, learning, and growth. With a focus on unlocking potential, Cisconians often experience one company, many careers, where learning and development are encouraged and supported at every stage of their career. Our technology, tools, and culture pioneered hybrid work trends, allowing every individual to perform at their best and be their authentic self. One-third of Cisconians participate in our 30 employee resource organizations, called Inclusive Communities, which foster belonging, allyship, and social impact. Cisco also provides 80 hours of paid volunteer time off each year, and nearly 86% of employees take part in giving back to the causes they care about. At the heart of Cisco s success is our people, driving us to be the worldwide leader in technology that powers the internet. We are committed to helping our customers reimagine their applications, secure their enterprises, transform their infrastructures, and achieve their sustainability goals. Join us and be a part of a forward-thinking company dedicated to creating a more inclusive future for all. Qualification : Bachelors or Masters degree in Electrical or Computer Engineering with 7+ years of experience in ASIC design.

Who You'll Work With Cisco Networking Engineering (CNE), formerly known as Distributed Systems Engineering (DSE), is a multi-billion-dollar business primarily serving the Web, Service Provider Edge, Core & Optical markets. The India-based team is responsible for developing high-end routers such as the ASR9000, NCS5500, NCS540, NCS560, NCS5700, as well as optical products like the NCS1010, NCS1014, NCS1004, NCS4000, and NCS2000 series. What You'll Do Deliver software with exceptional quality and customer satisfaction, facilitating faster customer adoption. Use your expertise and creativity to recommend innovative product solutions while applying your understanding of Cisco s business strategies. Engage in automated End-to-End System/Solution testing. Troubleshoot complex network issues and define effective solutions. Work on network automation, algorithmic thinking, and analytics applications based on customer use cases. Contribute to continuous improvement and transformation efforts, applying scientific and data-driven testing methodologies. Collaborate effectively with cross-functional teams across different geographies, engage directly with customers, and manage stakeholder relationships. Write Python automation test plans to define the automation strategy and test cases for new features, solution tests, and system tests. Be part of a collaborative team that values open communication, empowerment, innovation, and career development. Utilize strong software engineering test methodologies and process knowledge. Who You Are Excellent expertise in test automation using Python and other automation tools and methodologies. Proficiency in Python, Shell scripting, GIT, Netconf, Restconf, OpenConfig, SNMP, and Telemetry. Expertise in Optical Technologies such as DWDM, ROADM, OTN, and Coherent technologies is highly desirable. Strong understanding of customer deployments and operations, with the ability to translate brownfield/greenfield deployments into effective test strategies. Extensive experience in test engineering concepts and methodologies, including test planning, test case design, execution, and automation. Familiarity with Layer-0 and Layer-1 traffic generators and analyzers (e.g., Viavi, Agilent, Spirent, IXIA, etc.). Typically requires an MS/BS in Electrical Engineering or Computer Science, along with 6-8 years of proven experience in the field. Strong problem-solving abilities and familiarity with Linux and modern software tools for development and debugging. Solid software design and development skills. Why Cisco? #WeAreCisco We re a team of unique individuals who come together to develop innovative technology and drive a more inclusive digital future for everyone. Nearly every internet connection across the globe touches Cisco, and we are at the heart of ensuring that data travels securely at light speed. But what sets us apart is not just the technology we create, but the impact we make. We help the healthcare industry connect with patients and professionals; we empower educational institutions to teach and collaborate under the most challenging circumstances; we support businesses of all sizes in connecting with employees and customers in new ways, and we provide digital access to remote regions through technologies like 5G. At Cisco, we face challenges head-on, supporting each other every step of the way. We celebrate our achievements and grow together, fostering a culture of recognition and mutual support. Giving back is an integral part of our culture employees enjoy 10 paid days off each year to volunteer and make a difference in their communities. Qualification : Typically requires an MS/BS in Electrical Engineering or Computer Science

Who We Are The Routing Technology Group (CSG) develops software for Cisco's routing, switching, and wireless platform portfolio. We are heavily investing in transforming networking with innovative solutions that will redefine how IT is consumed. Your work with us will impact the way our customers engage with our systems from every perspective. What You'll Do We have an exciting opportunity for a Senior Software Engineer eager to develop technical expertise by solving complex problems for our Service Provider customers. As part of the team, you will play a pivotal role in automating solution testing and taking part in integration, performance, and end-to-end test activities for critical solutions. Key Responsibilities: Collaborate with architects, technical marketing, product management, and development teams to define and implement comprehensive test plans. Conduct test case and code reviews to ensure test scenario accuracy and coverage. Modernize and automate testing processes to improve overall code quality and the automation code base. Provide technical expertise and mentorship to the team, ensuring proper test methodologies are applied. Who You'll Work With At Cisco, you ll be designing, implementing, and enabling the next-generation software stack for our routing, switching, and wireless portfolios. You will be part of a fast-paced, agile development team working with cutting-edge software and tools to create disruptive solutions that focus on simplicity. The team develops network software for routing protocols, manageability protocols, and solutions that closely interact with the Core OS. You ll collaborate with platform development teams to enable the software stack on current and future platforms. This team owns the software for protocols like BGP, OSPF, EVPN, SR, ISIS, and Multicast. Together, we ll drive the future of networking. Who You Are You are a self-motivated, detail-oriented professional who thrives in problem-solving. With a passion for testing, you excel at bringing transparency to ambiguous situations. You are a strong team player who can influence others and be a change agent, driving automation while communicating the value of your work clearly. Role & Responsibilities Collaborate with a team of talented engineers to develop IOS-XR routing features for a $15B portfolio. Influence the future of networking by developing transformative systems and software. Work closely with developers and marketing teams through stages like PRD, functional specs, and design reviews to develop test plans, tools, and utilities. Minimum Qualifications MS in Electrical Engineering (EE), Computer Science (CS), or related field with 0-3 years of relevant experience, or a BSEE/CS. Experience in feature-level testing and understanding of access, edge, and core routing platforms and software stacks. Strong understanding of networking fundamentals, protocols, and technologies (L2 to L7). Automation experience with Python or similar programming languages. In-depth technical knowledge of BGP, Segment Routing, and EVPN. Familiarity with SP customer deployments. Strong vision for solving complex problems. Experience with the software development cycle and software engineering. Excellent teamwork and communication skills. Highly self-motivated and ambitious. Proficiency with Linux and modern software tools for development/debugging. Strong software engineering and programming skills (preferably in Python). Good networking skills. Why Cisco #WeAreCisco At Cisco, we value the uniqueness of every individual, bringing diverse talents together to create impactful technology that powers a digital future for all. We're not just a hardware company we re also a software and security leader. Our innovative network adapts, predicts, learns, and protects. We focus on creating a culture of innovation and creativity, where learning from failure is encouraged. We aim to make a difference, not just in the tech world, but in communities as well. Giving back is integral to our culture we provide 10 paid days off per year to volunteer and make a positive impact. At Cisco, it doesn t matter if you have colorful hair, tattoos, or a love for pop culture what matters is your passion for technology and your desire to change the world. Bring your authentic self to work, with us! Qualification : MS in Electrical Engineering (EE), Computer Science (CS), or related field with 0-3 years of relevant experience, or a BSEE/CS.

Job Description At Cisco, we are a global leader in networking and IT, driving innovation and redefining how people connect, communicate, and collaborate. Our mission is to shape the future of the internet by creating outstanding value and opportunity for our customers, employees, investors, and ecosystem partners. We are committed to fostering a diverse and collaborative environment where everyone can thrive and contribute to our collective success. What You'll Do As a CVT Solution Qualification Engineer, you will work alongside a dedicated, dynamic, and hardworking team to qualify and automate key technologies and solutions for deployment in high-end Cisco Web and Service Provider customer environments, impacting millions of users globally. Your responsibilities will include: Designing, automating, configuring, and qualifying customer use cases based on IOS-XR for ASR9K, NCS5500, NCS5000, and 8000 platforms. Generating test plans and dynamically prioritizing tasks based on customer needs. Developing test frameworks, tools, and web-based GUIs to support the execution environment and display analytics and machine learning-driven insights. Driving manual and automated test execution, raising, tracking, prioritizing, and verifying defects and fixes. Proactively seeking improvements in test coverage, execution, and automation, optimizing performance and configuration. Reproducing customer issues in internal test labs as requested by customer support teams. Generating test execution reports and technical whitepapers. Collaborating with cross-functional teams across multiple continents. Who You'll Work With As a senior member of this team, you ll work alongside a skilled group of engineers passionate about learning new technologies. The team consists of individuals with various years of experience, ranging from 3 to over 20 years, all of whom bring exceptional value to the table. Our team has a global presence with members located in the US, Canada, and India. You will also have opportunities to interact with groups such as Product Management, Marketing, Sales, Customer Support, Advanced Services, and the Customer Team. Who You Are You have a passion for qualifying and automating SP/web networking solutions and use cases to ensure smooth deployment for our customers. You have hands-on experience with qualifying, deploying, troubleshooting, and maintaining SP/web networking technologies, particularly XR platforms. Minimum Qualifications Bachelor s degree in Computer Science with 8+ years of professional experience or a Master s Degree in Computer Science with 6+ years of professional experience. Experience with Networking Automation, Software Quality Assurance, protocol testing, and supporting Web/Service-provider customers. Experience with routing hardware/platforms/forwarding architecture and networking technologies. Hands-on experience with Python automation. Preferred Qualifications CCIE certification (Routing & Switching / Service Provider / Data Center). Experience with platforms such as ASR9K, NCS5500, NCS5000, NCS540/NCS560, NCS6K, CRS, 8000. Experience with OpenFlow, Netconf, and REST API. Experience with network automation tools such as pyATS, Ansible, Jenkins, and Cisco NSO. Experience with CentOS, Redhat, Ubuntu UNIX/Linux and expertise in Bash/Unix Shell Scripting. Experience in configuring/fixing protocols such as ISIS/OSPF, BGP, L2/L3 VPN, EVPN, Segment Routing, IPv6, MPLS-LDP/RSVP-TE, Multicast, SNMP, Telemetry, gNMI, gRPC, Netconf & OpenConfig Yang Models. Why Cisco? #WeAreCisco At Cisco, we believe in the power of diversity and bringing our talents together to make a difference. We focus on developing innovative technology and powering a digital future for all. Cisco is a leader in the internet revolution, helping organizations around the world whether in health services, education, or business connect, collaborate, and succeed. We empower our employees to innovate, giving back to the community with paid volunteer days and supporting one another through both personal and career milestones. Join us, and bring your unique self to a place where passion for technology and world-changing ideas thrive. Qualification : Bachelors degree in Computer Science with 8+ years of professional experience or a Masters Degree in Computer Science with 6+ years of professional experience.

Meet the Team CX is a team of exceptional technical experts whose primary focus is delivering a premier customer experience. We tackle the most complex business challenges with network-centric solutions that accelerate both customer and partner success. Our achievements are validated through impressive financial results, increasing customer satisfaction, industry recognition, and high employee satisfaction scores. The Cisco Security team works on some of the most challenging issues with Cisco s top customers. This is an incredible opportunity to master the latest technologies and products while working in a technically diverse and supportive environment. Grow your skills alongside some of the brightest minds in the industry, as we deploy and support today's most advanced Internet technologies. Your Impact As a senior member of our team, you will: Provide Tier-4 level consultation and troubleshooting on complex and rare network topologies, utilizing mixed media protocols, for large enterprise Cisco customers in NGFW technology. Analyze and resolve complex problems, where detailed evaluation of factors is required. Deliver systems/product training to customers, contributing to the knowledge base for customer support and internal partners. Be a focal point for high-impact, large account problem resolution. Collaborate with VARs, OEMs, end-users, and internal engineering teams to enhance product quality. Partner with technical leaders and development teams within Cisco and with customer end technical leads. Minimum Qualifications Experience with Cisco Security technologies such as VPN. Proven customer-facing experience is essential. Strong communication skills and the ability to build social relationships and influence decisions. Ability to work with a multi-functional, geographically diverse team. Creative problem-solving skills with the ability to multi-task in a fast-paced, evolving environment. Preferred Qualifications Expertise in troubleshooting complex security-related issues. In-depth knowledge of Cisco ASA and Firepower. CCIE Security certification (desired). Proven ability to demonstrate technical leadership in troubleshooting scenarios, especially during Webex or telephonic customer interactions. #WeAreCisco At Cisco, we embrace the uniqueness of every individual, bringing together diverse skills and perspectives to achieve our mission of powering an inclusive future for all. Our passion for connection drives us to celebrate the diversity of our employees, unlocking their potential. Cisconians enjoy learning and development at every stage of their careers, as part of a company that pioneered hybrid work trends, allowing all to give their best while being their best. We believe in bringing communities together, and at the heart of that vision are our people. Over a third of Cisconians are active in one of our 30 employee resource organizations, called Inclusive Communities, where we foster belonging, learn to be informed allies, and make a difference. With 80 paid hours off each year to volunteer, nearly 86% of our employees give back to causes they are passionate about! Our purpose driven by our people is what has made us the worldwide leader in technology that powers the internet. We help our customers reimagine their applications, secure their enterprises, transform their infrastructure, and meet their sustainability goals. Join us and take your next step towards a more inclusive future, as part of our innovative team.

Principal Infrastructure Operations & Services Location: Mumbai Skill Category: IT / Technology Work Type: Full-Time Company Overview Nomura is a global financial services group with an integrated network across ~30 countries. By connecting markets East & West, Nomura serves individuals, institutions, corporates, and governments through Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship and considered thought leadership. Nomura Services India (Powai) supports global operations with world-class capabilities in trading support, research, IT, financial control, operations, risk management, and legal support. The Powai operation plays a critical role in facilitating Nomura s global business growth. Role Overview The Principal Infrastructure Operations & Services role focuses on Identity and Access Management (IAM), particularly Multi-Factor Authentication (MFA) systems. You will drive MFA implementation and migration projects, serve as a subject matter expert (SME), and ensure security and regulatory compliance across the organization. Key Responsibilities MFA Implementation & Migration Lead the migration from Cisco DUO and RSA SecurID to Microsoft Authenticator. Ensure minimal service disruption and optimal user experience during migrations. Technical Expertise & Support Act as SME for MFA technologies, including Cisco DUO, RSA SecurID, and Microsoft Authenticator. Provide technical guidance, integration support, and troubleshooting expertise. Design & Architecture Collaborate with architecture teams to design robust MFA solutions aligned with security requirements and industry regulations. Ensure solutions are scalable, secure, and compliant. Policy Development Develop and enforce MFA policies and procedures following organizational security frameworks and best practices. User Training & Support Conduct training and provide ongoing support for internal teams and end-users on MFA tools and processes. Monitoring & Reporting Implement monitoring solutions to track MFA usage and performance. Generate reports for management highlighting effectiveness and improvement opportunities. Risk Assessment Conduct risk assessments related to identity and access management. Identify vulnerabilities and propose remediation strategies to mitigate risk. Qualifications & Requirements Bachelor s degree in Computer Science, IT, or related field; Master s preferred. Minimum of 10 years of experience in Identity and Access Management, focusing on MFA solutions. Proven experience in financial institutions with strong understanding of regulatory and security requirements. Hands-on expertise with Cisco DUO, RSA SecurID, and Microsoft Authenticator, including migration projects. Strong knowledge of identity protocols (SAML, OAuth, OpenID Connect) and enterprise security frameworks. Excellent analytical, problem-solving, and communication skills. Relevant certifications such as CISSP, CISM, or CISA are highly desirable. Why Join Nomura This role offers an opportunity to lead critical IAM and MFA initiatives in a global financial institution, ensuring robust security, compliance, and seamless user experience. You will work at the forefront of identity security technologies while influencing enterprise-wide security strategy. Qualification : Bachelors degree in Computer Science, IT, or related field; Masters preferred

Job Title: Account Solutions Engineer Meet the Team Cisco s Global Service Provider (GSP) organization integrates Solution Sales, Services Sales, Service Delivery, and SP Engineering to support over 90 leading service providers worldwide. Our team is at the forefront of emerging technologies such as Software-Defined Networking (SDN), Cloud, and the Internet of Things (IoT). As an Account Solutions Engineer, you will play a critical role in pre-sales technical engagement, combining deep technical expertise with strategic sales to help major service providers leverage Cisco s cutting-edge networking solutions. Your Impact In this role, you will be responsible for designing and delivering tailored network solutions for Service Provider Accounts using Cisco s advanced technologies, including: MPLS, Segment Routing, Broadband Network Gateway (BNG), Routing & Switching, and Optical Networking. Key Responsibilities: Developing customized network solutions to address specific client challenges using Cisco technologies. Collaborating with sales teams to create compelling proposals that effectively communicate the value of Cisco s offerings. Engaging directly with clients, understanding their business needs, and aligning solutions to help achieve their strategic goals. Providing expert technical guidance in MPLS, Segment Routing, BNG, and Routing & Switching to drive solution design and implementation. Staying ahead of industry trends and Cisco product advancements to continuously enhance customer networks and drive innovation. Minimum Qualifications The ideal candidate will have 15+ years of experience in the telecommunications industry, with a strong background in designing and implementing network solutions for service providers leveraging Cisco technologies. Bachelor s degree in Engineering (BE) or a related field. Cisco Certified Network Associate (CCNA) certification. Cisco Certified Internetwork Expert (CCIE) certification. Proven expertise in Cisco networking technologies with experience in complex solution design and implementation. Preferred Qualifications Strong communication skills, with the ability to explain complex technical concepts to diverse audiences, including clients and internal teams. Strategic problem-solving abilities, identifying challenges and developing innovative solutions aligned with client objectives. Ability to work effectively across cross-functional teams, fostering collaboration across different business units. Client relationship management experience, with a focus on understanding customer needs and delivering exceptional service. Adaptability in fast-paced environments, quickly learning and applying emerging technologies to meet evolving client requirements. At #WeAreCisco, we celebrate diversity, foster inclusion, and empower individuals to unlock their full potential. Our commitment to hybrid work, learning opportunities, and a culture of innovation ensures that every employee thrives both personally and professionally. One company, many careers: We support continuous learning and career growth at every stage. A culture of giving back: Employees receive 80 hours of paid volunteer time per year, with 86% actively contributing to social causes. Inclusive Communities: One-third of our workforce participates in 30+ Employee Resource Organizations, fostering belonging and allyship. At Cisco, we power the internet, helping customers reimagine applications, secure enterprises, transform infrastructures, and achieve sustainability goals. Join us in shaping the future take the next step in your career with us! Qualification : Bachelors degree in Engineering (BE) or a related field.

Who You Are You have successfully worked with large Service Providers, guiding them through their digital transformation journey by establishing strategic engagements and executive-level relationships. With a strong ability to collaborate across extended teams, you drive large, complex deals while effectively communicating the business value of Cisco solutions. You are skilled at working with customers across multiple levels from technical decision-makers to business leaders and have the gravitas to engage C-suite executives (CxOs), leading meaningful discussions that drive impact. Additionally, you excel in partner management, ensuring both Cisco s success and the success of our partners and customers. Your Impact As an Account Solutions Engineer, you will: Develop and propose tailored network solutions for Service Provider Accounts using Cisco s advanced networking technologies, including MPLS, Segment Routing, Broadband Network Gateway (BNG), Routing & Switching, and Optical Networking. Engage with customers to understand their business needs and align solutions to drive their strategic objectives. Collaborate with cross-functional sales teams to create compelling proposals and articulate the business value of Cisco s offerings. Provide technical expertise and consulting in areas such as MPLS, BNG, SDN, Cloud, and next-generation mobile networks (4G/5G). Stay ahead of industry trends and emerging technologies to proactively offer innovative solutions that enhance client networks. Manage long sales cycles, complex negotiations, and multi-stage deployment projects, ensuring seamless solution implementation. Minimum Qualifications 12+ years of sales experience in the Service Provider industry with deep domain knowledge of telecommunications networks and Cisco solutions. MBA from a top business school or equivalent experience. Strong technical expertise in Service Provider IT networks, including cybersecurity, cloud solutions, data centers, software platforms, mobile networks (4G/5G), and enterprise-level IT systems. Experience managing complex, long-term sales cycles, including demand generation, stakeholder management, forecasting, and strategic negotiations. Strong communication, presentation, and negotiation skills, with the ability to engage executive leadership (CxOs), customers, and partners. Cisco Certified Network Associate (CCNA) and/or Cisco Certified Internetwork Expert (CCIE) certification is preferred. Preferred Qualifications A passion for technology, innovation, and customer success. Strong adaptability and resilience in a constantly evolving industry landscape. Ability to apply financial acumen to qualify and assess business opportunities. Experience working with competitive OEMs in the Service Provider technology domain. At #WeAreCisco, we believe in powering a more inclusive, connected, and digital future for all. Our innovations are shaping industries worldwide from healthcare and education to business and public services by providing secure, cutting-edge networking solutions. Global Impact: Nearly every internet connection worldwide touches Cisco technology. People-First Culture: We foster an environment where employees thrive, develop, and grow their careers. Giving Back: Employees receive 10 days off per year to contribute to social causes they re passionate about. Diversity & Inclusion: Our 30+ Inclusive Communities help build an equitable workplace where everyone belongs. We welcome individuality whether you love colorful hair, tattoos, pop culture, or technology be yourself with us! Join Cisco and be a part of the team that s driving digital transformation for the world s leading service providers. Take the next step in your career. Be you, with us! Qualification : MBA from a top business school or equivalent experience.

Lead Network Administrator Location: Hyderabad, India Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services to drive business outcomes such as digital transformation, innovation, and operational agility. Milestone has a 25-year history of supporting category-defining enterprise clients that lead the market. We specialize in solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. At Milestone, our culture is focused on employee empowerment, fostering collaboration, and supporting our team in achieving their full potential. We deliver both short-term and long-term value to our clients through innovative IT solutions and apply continuous service improvement to drive transformational benefits. With over 3,000 employees and 200+ clients worldwide, Milestone is committed to revolutionizing the way IT is deployed. Job Overview As a Lead Network Administrator, you will be responsible for supporting a customer by managing and administering their network infrastructure. This role involves the installation, management, and troubleshooting of networks and systems in alignment with the company's goals. You will ensure the security of systems, resolve network and system issues, and ensure users have authorized access and proper usage of network services. Responsibilities: Implement, manage, and solve infrastructure issues while providing technical advice to management. Lead, coach, and develop a team of Network Administrators, including hiring, retention, and performance management. Identify bottlenecks in team performance, guide engineers on technical and process improvements. Demonstrate excellent client management skills, handling major incidents, troubleshooting bridges, and meeting demanding SLA requirements. Draft monthly service reports for incident, change, and problem management areas. Create and implement Go-To-Green plans, focusing on actionability and results. Manage customer issues involving technical, process, and people management, ensuring dynamic resolution. What You Will Need to Succeed: 10+ years of related work experience in network administration. Experience managing a team of 3-4 network administrators. Expertise in the administration and maintenance of Cisco Layer 3 Ethernet switches. Extensive experience configuring and managing Cisco and Juniper switches. Expertise in configuring and troubleshooting Palo Alto networks and firewalls. Proficient in VPN and Site-to-Site connections, managing connectivity issues, and handling ISPs. Deep knowledge of LAN and WAN technologies, including TCP/IP, VLAN, VTP, RIP, STP, EIGRP, OSPF, IKE/IPSec VPNs, NAT, PAT, EVPN, and VXLAN. Experience configuring, planning, installing, maintaining, and optimizing network systems and applications. Ability to create network diagrams and "as-built" documents. Experience in using vulnerability assessment tools and remediating detected vulnerabilities. Proficient in network log capturing and analysis using tools such as Wireshark and SolarWinds. Ensure adherence to customer and SLA commitments, monitor ticket response times, and take actions to meet team targets. Collaborate and share knowledge with engineers and analysts. Experience with load balancers is a plus. Experience in infrastructure automation and using next-gen Palo Alto firewalls, IPSEC and SSL VPN technologies, and GlobalProtect is preferred. At Milestone, we offer a collaborative, inclusive environment that supports you in growing your career and achieving professional success. As a member of our team, you will have the opportunity to drive innovation, enhance IT systems, and make a significant impact on the success of our clients globally.

Company: Evergent About Evergent: Evergent is a leading global technology provider, managing over 560 million user accounts across 180+ countries. We partner with major carriers such as AT&T, Etisalat, SingTel, Telkomsel, and AirTel, as well as prominent media companies including HBO, FOX, SONY, and BBC. With a talented team of 600+ professionals worldwide, Evergent is renowned for delivering Customer Lifecycle Management solutions that accelerate digital transformation and unlock new revenue opportunities without disrupting legacy systems. Recognized by Silicon Valley VCs as a "diamond in the rough," we invite you to join us and be part of our growing success. Position: Cloud & IT Security Analyst Location: Hyderabad Experience Required: 4-8 Years Role Overview: As a Cloud & IT Security Analyst, you will be responsible for securing Evergent s SaaS systems, internal networks, and data platforms. Your role will involve monitoring, analyzing, and strengthening our cloud and IT infrastructure against potential security threats. You ll need to stay up-to-date with the latest security intelligence, including emerging hacking techniques, to proactively defend against breaches and ensure system integrity. Key Responsibilities: Cloud & IT Infrastructure Protection: Monitor and secure Evergent s cloud infrastructure and IT systems to prevent unauthorized access or data breaches. Security Assessments: Conduct regular security assessments, vulnerability scans, and penetration testing to identify potential risks. Log Analysis & Threat Investigation: Analyze security logs to investigate potential threats and take necessary action to mitigate risks. Security Controls & Policy Implementation: Develop and enforce security controls and policies to safeguard systems and data. Cloud Security Configuration: Manage cloud security configurations across AWS, Azure, and Google Cloud to ensure best practices are followed. Incident Response & Mitigation: Respond to and manage security incidents, minimizing impact and ensuring swift recovery. Security Audits & Compliance: Support annual security audits and ensure compliance with standards such as PCI-DSS, SSAE18, and GDPR. Client Engagement: Assist in responding to client RFPs/RFIs regarding Evergent s security practices and policies. Access Management: Define and enforce access privileges, control structures, and security resource management. Continuous Security Improvement: Proactively identify vulnerabilities, recommend security improvements, and stay ahead of emerging threats. Required Skills: Experience with cloud platforms (AWS, Azure, Google Cloud). Strong understanding of cybersecurity principles and network security. Proficiency in risk management and implementing security controls. Knowledge of compliance frameworks such as NIST, ISO 27001, and GDPR. Familiarity with security tools like SIEM and IDS/IPS. Certifications (Typical): CompTIA Security+ AWS Certified Security Specialty (ISC) CCSP CISSP (Certified Information Systems Security Professional) Qualifications & Education Requirements: BE, B.Tech, M.Tech, MCA, or any Bachelor's degree in Computer Science or related field. Preferred Skills: 4 to 8 years of experience in IT security or a related field. Strong written and verbal communication skills. Highly organized, responsive, and a diligent problem solver. Associate s degree or relevant certifications in Computers, Technology, or a related field. Technical Knowledge: Experience with UNIX, AIX, Linux, Cisco Network IDS, Cisco Host-based IDS, eTrust Access Control, ESM, IDS. Familiarity with DES encryption, Digital Certificates, SSL, VPN, IPSec, TCP/IP, DNS, and web security architecture. Knowledge of database security (e.g., MySQL), version control systems (e.g., Subversion), and antivirus solutions. Qualification : BE, B.Tech, M.Tech, MCA, or any Bachelor computer degree.

Who are we: RxLogix is a global pharmacovigilance company providing cutting-edge software solutions designed to streamline pharmacovigilance processes, increase compliance, drive efficiency, productivity, excellence, and quality across the entire drug safety value chain through a combination of advanced technology and expert consulting. Our team of experts provide valuable insights and guidance to pharmacovigilance and risk management professionals, helping them navigate complex regulatory landscapes and achieve optimal outcomes. We re a stable company with strong core values, great benefits, competitive wage structure, and a safe and healthy work environment. With over 500+ team members, we re a growing company in an essential sector Saving lives through technology. Learn more here: https://www.rxlogix.com General description RxLogix is seeking a Cyber Risk Management Lead to identify and remediate or mitigate risks. Candidate should have effective task management skills and the ability to communicate effectively. The individual must be able to rapidly respond to security incidents and should have at least 5 years of relevant experience in Cyber security Risk management. Candidates Should have deeper understanding with some hands-on experience on enterprise IT infra components such as O365 suite, advanced firewalls, IPS/IDS/HIPS, routers/switches, VPN, proxy, AV/EDR, DNS, DHCP, multi factor authentication, virtualization, Email systems/security, Web Proxy, WAF, DLP etc. along with cloud environments like AWS (Must), Azure etc. Job Description:- Risk Manager-cyber security: Understanding applicable regulations, guidelines, and industry best practices to manage risk and ensure compliance Developing, maintaining, or auditing security documentation such as policies, standards, and procedures Monitoring security internal control effectiveness for EDR, Email Security, Server security, Cloud security etc Conducting internal security assessments to ensure continued compliance Explaining roles in managing risk to cross team functions and getting buy-in to improve the organizational risk posture Managing SOC 2 Type 2 assessment and provide adequate support for collecting relevant evidence for all relevant controls Should be able to review RFPs (request for proposal) and provide responses for Cyber security related items Manage Risk Governance Implement/govern AWS Cloud and Office 365 Security Manage and support internal and external audits Follow up till closure on audit findings if any Manage dashboards and reports to keep track of priority events for IT and IS Create MOM for Board Meetings Vendor Evaluation for cyber security controls Firewall rules review for On-premises and AWS firewall Security Awareness: Create materials PPT/e-mailers and provide training as needed Incident management and Business continuity CISO dashboard and success reports Meet with business team to understand their business requirements from cyber security perspective Has basic knowledge of audit requirements (SOC2, HIPPA, ISO27001, etc.) Understanding of respective industry best practices (e.g., NIST, ISO, OWASP, ITIL) At least one security certification is strongly preferred, such as Certified Information Security Management (CISM), Certified Risk Information Security Control (CRISC), or Certified Information Systems Security Professional (CISSP) Prior experience of management of technology infrastructure is preferred

Position: Senior IT Administrator Location: Jaipur Job Type: Full-Time Experience: 7 10 Years Qualification: Graduate in BCA, MCA, B.Tech, or equivalent Reports To: Chief of Products / Head of Engineering Business Unit: IT About CIMET CIMET is a market leader in online comparison technology, offering seamless comparison and sign-up solutions for energy, telecom, credit cards, loans, and insurance products across B2B and B2C segments. Backed by a strategic partnership with iSelect (49% stake), CIMET is scaling rapidly across financial verticals and geographies, including planned expansion into India. Currently serving numerous providers and over 200 partners, CIMET employs 130+ people globally and is projected to double its team in the next two years. Position Overview We re looking for a Senior IT Administrator to oversee IT infrastructure across Windows, macOS, and Linux environments, ensure ISO 27001 compliance, and optimize AWS cloud systems. You will play a critical role in security management, cloud operations, network administration, system support, and automation across a rapidly growing global team. Key Responsibilities 1. IT Security & ISO 27001 Compliance Develop and enforce IT policies aligned with ISO 27001 standards. Manage endpoint protection using tools such as Windows Defender MDR, CrowdStrike Falcon (EDR/XDR), BitLocker, and FileVault. Conduct security audits, risk assessments, and vulnerability scans. Implement IAM, MFA, SSO, and Zero Trust policies. Harden Linux and Windows servers against security threats. 2. System Administration (Windows, macOS & Linux) Administer Windows Server (2016/2019/2022), AD, Group Policy, DNS, DHCP, and Hyper-V. Manage macOS devices with Apple Business Manager and MDM tools (Jamf, Intune, or Kandji). Linux administration: User access control, patching, security hardening Logical Volume Management (LVM), SWAP File sharing (NFS/Samba), DNS (Bind), HAProxy for load balancing 3. Cloud & Infrastructure Management Manage AWS infrastructure: EC2, S3, IAM, VPC, CloudWatch, Route 53, Auto Scaling. Support Linux-based web and app servers in the cloud. Administer firewalls and VPNs (Fortinet, SonicWall, Palo Alto, Sophos). Optimize network, load balancing, and cloud storage performance. 4. Employee Onboarding & Offboarding Automate user provisioning/deprovisioning using PowerShell, AWS Lambda, or Bash. Manage system access, email accounts, and permissions. Maintain IT asset inventory and system access logs. 5. IT Support & Troubleshooting Provide L1/L2 support for Windows, macOS, and Linux systems. Diagnose and resolve hardware, software, and network issues. Maintain and troubleshoot remote access systems (VPN, RDP, Citrix). Preferred Qualifications & Certifications Degree in Computer Science, Information Technology, or related field. Relevant certifications (preferred, not mandatory): Security & Compliance: ISO 27001 Lead Implementer / Auditor Linux: LFCS / RHCSA Cloud: AWS Certified SysOps Administrator Microsoft: Azure Administrator Associate / M365 Administrator macOS: Jamf Certified Tech / Apple Certified Support Professional Security Tools: CrowdStrike Administrator Networking: Cisco CCNA / Fortinet NSE / Palo Alto PCNSA Expertise in Windows, macOS, Linux, AWS, Office 365, and enterprise security tools. Work with cutting-edge cloud, automation, and cybersecurity tools. Join a fast-growing SaaS organization driving ISO 27001 initiatives. Competitive salary and excellent career growth in IT operations, cloud, and security. Qualification : Graduate in BCA, MCA, B.Tech, or equivalent

Job Title: Network Data Administrator Location: Mysore, India Experience: 5 8 Years Company: Wipro Limited About Wipro: Wipro Limited is a global leader in technology services and consulting. We empower clients to achieve their digital transformation goals through innovative solutions spanning consulting, design, engineering, and operations. With over 230,000 employees worldwide, we help businesses thrive in an ever-evolving digital landscape. Role Purpose: The Network Data Administrator will provide expert technical leadership in architecture planning, design, and day-to-day operations across networking platforms such as routers, switches, load balancers, and WAN accelerators. Acting as a key technical point of contact, you will manage incidents, drive resolutions, and lead continuous improvements to network infrastructure. Key Responsibilities: Install, configure, and troubleshoot network devices including routers, switches, load balancers, Cisco ACI, Cisco Meraki, SDWAN, and wireless technologies. Serve as the primary technical contact for client escalations and major incident management, ensuring timely communication and resolution. Conduct root cause analysis and implement corrective actions to prevent recurring issues. Plan and execute IOS updates, hotfixes, and network hardening measures following best practices. Manage network device logs and monitor performance for Cisco, Juniper, HP, Dell, and related devices. Conduct capacity planning and provide recommendations for network optimization. Prepare and maintain detailed documentation, reports, and architectural diagrams. Enforce adherence to quality, security, and governance standards across the network environment. Deliver training and mentorship to L1/L2/L3 teams on new technologies and troubleshooting techniques. Collaborate with vendors and service providers to coordinate issue resolution and change implementations. Technical Expertise: Extensive hands-on experience (6+ years) with networking products such as routers, switches, wireless access points, load balancers, and WAN optimizers. Strong knowledge of TCP/IP stack, routing protocols (OSPF, EIGRP, BGP), and switching protocols (HSRP, VRRP, GLBP, STP). Experience configuring VLANs, Trunking, VTP, switch port security, IPSEC/GRE tunnels. Skilled in DNS, DHCP, AAA, ISE, SNMP, and router management options. Proficiency with wireless technologies (Cisco, Aruba, Ruckus) and load balancing solutions (BIG-IP, Radware, Citrix, Array). Familiarity with WAN optimizers such as Riverbed and Silver Peak. Certifications such as CCNP or CCIE are required. Knowledge of Cisco DNA/SDA and firewall technologies is a plus. Leadership & Team Management: Forecast and hire appropriate talent aligned with current and future business needs. Drive onboarding, training, and performance management to build a capable and motivated team. Promote diversity, employee engagement, and career development through active mentoring and recognition programs. Lead conflict resolution and foster a collaborative, proactive team culture. Performance Metrics: Ensure strict SLA adherence and high customer satisfaction scores. Manage risk effectively through proactive identification and mitigation. Deliver projects on time with zero unauthorized changes and minimal escalations. Promote continuous knowledge sharing and process improvements. Join us to be part of a modern, purpose-driven company that values innovation and reinvention. At Wipro, you will have the opportunity to shape your career, contribute to cutting-edge projects, and work in an inclusive environment that embraces diversity. We welcome applications from candidates of all backgrounds, including persons with disabilities.

Analyst I - Infrastructure Services Location: Bangalore Job Description: The Analyst I - Infrastructure Services will be responsible for providing technical support, assisting with infrastructure-related tasks, and contributing to the monitoring, troubleshooting, and documentation of infrastructure systems. This position requires a proactive individual who can work collaboratively with the team to address infrastructure challenges and continuously improve technical skills. Essential Job Functions: Provide technical support in infrastructure services, responding to issues, and assisting with various infrastructure tasks. Contribute to infrastructure projects and tasks under supervision. Participate in monitoring and basic troubleshooting of infrastructure systems to ensure optimal performance. Collaborate with team members to address infrastructure-related challenges and meet departmental goals. Assist in the development and maintenance of infrastructure documentation, including incident logs, records, and system configurations. Continue to develop and enhance technical skills and stay up-to-date with emerging industry technologies. Apply problem-solving abilities to resolve infrastructure-related issues efficiently. Follow best practices and standards in the delivery of infrastructure services. Basic Qualifications: Bachelor s degree in a relevant field (e.g., Computer Science, Information Technology) or equivalent combination of education and experience. Typically, 2+ years of relevant work experience in infrastructure technology or technical support. Proven experience in infrastructure technology analysis. Proficiency in data analysis and problem-solving techniques. A continuous learner, eager to stay informed about industry advancements and emerging technologies. Other Qualifications: An advanced degree in a relevant field is a plus. Relevant certifications such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect are highly beneficial. This position offers opportunities for growth and development within a dynamic and supportive team environment. If you're ready to enhance your infrastructure services career in a forward-thinking company, we encourage you to apply! Qualification : Bachelors degree in a relevant field (e.g., Computer Science, Information Technology) or equivalent combination of education and experience.

Network Engineer Location: Bangalore, Karnataka, India Company: Qualcomm India Private Limited Job Overview Qualcomm is seeking a highly skilled Network Engineer to join our global network operations team. This role will involve working in 24x7 rotational shifts, supporting a heterogenous global network infrastructure. You will be responsible for supporting, maintaining, and optimizing networks consisting of routers, switches, data center networking gear, and load balancers. The ideal candidate will have experience with Cisco, Aruba, Arista, and Citrix NetScaler technologies, as well as a strong background in monitoring and observability tools like Datadog, Splunk, and CAPM. Key Responsibilities Support a global network infrastructure including routers, switches, data center networking gear, and load balancers. Respond to support requests and troubleshoot service problems or outages. Perform upgrades, new installations, enhancements, and configuration changes as required. Develop and maintain documentation related to networking and IT operations. Adhere to corporate change management policies and practices. Assist in the deployment of global networks and work collaboratively with virtual teams across different regions. Support enterprise-wide initiatives and localized solutions spanning multiple departments and functions. Work closely with other IT groups to gather requirements and present solutions to meet business objectives. Support a broad range of IT networking architectures and implementations. Minimum Qualifications 4 to 5 years of experience in core networking skills including LAN, WAN, Data Center, and Load balancers. Prior solid experience in handling L2 and L3 network issues. 3+ years of working experience configuring Cisco IOS and/or NX-OS network equipment. Experience with networking protocols such as OSPF, EIGRP, BGP, STP, QoS, vPC/MLAG/CLAG, VXLAN, and 802.1x. Proficient in TCP/IP operations and troubleshooting. Experience with individual, group, and vendor-assisted troubleshooting. Experience working in large scale IT operations and high-risk networks. Familiarity with Python and Ansible automation for networking. CCNP Certification. Good experience supporting and implementing campus and data center networks. Excellent communication skills, both verbal and written. Preferred Qualifications Experience with Ansible and/or Python automation for networking. Ability to work as part of a virtual global/regional team with cultural and language differences. Experience with Datadog, Splunk, and CAPM as monitoring/observability tools. Solid understanding of IT networking architectures and implementations. Minimum Education Requirements Bachelor s degree in a technical field such as Computer Engineering, Computer Science, or Information Systems. Alternatively, 1+ year of work experience related to Networked Systems with a Bachelor's degree in a non-technical field. Or, 3+ years of work experience related to Networked Systems without a Bachelor's degree. Physical Requirements Ability to frequently transport and install equipment up to 20 lbs. About Qualcomm Qualcomm is a global leader in mobile and telecommunications technology. Our solutions power a wide range of devices, from smartphones to IoT, and we are shaping the future of networking and communication. Join us to help build next-generation network infrastructure and work with innovative technologies! Apply now and become part of Qualcomm's next-generation network engineering team! Qualification : Bachelors degree in a technical field such as Computer Engineering, Computer Science, or Information Systems.

The Role: Technical Support Engineer II Qualifications Bachelor s Degree in Computer Science, Information Technology, or related field. 2 4 years of experience in the Networking Industry. Customer-facing experience is a plus, preferably with TAC expertise. Responsibilities Act as a team player with a positive attitude. Provide pre- and post-sales technical support, troubleshooting, and best practices to customers via phone, email, and web. Manage support cases, ensuring timely resolution and follow-ups. Utilize fault isolation and root cause analysis to address technical challenges. Reproduce customer issues and qualify critical problems. Publish Technical Support Bulletins and maintain the Knowledge Base. Collaborate with cross-functional teams (Development, Sales, QA, Marketing) to enhance customer experience. Review and contribute to user documentation, including manuals, troubleshooting guides, and training materials. Offer on-call support as required. Technical Skills Solid understanding of networking fundamentals (TCP/IP, ARP, DNS, DHCP). Proficient in routing and switching (OSPF, BGP, VLAN, STP). Experience with security protocols (IPSEC, SSL-VPN, NAT, GRE). Knowledge of authentication protocols (Radius, TACACS) is a plus. Familiarity with Windows and Linux environments. Hands-on experience with products from Palo Alto, Cisco, Juniper, Fortinet, and Checkpoint. Experience with remote access VPNs (e.g., Cisco AnyConnect, Pulse Secure). Exposure to Cloud Security (Zscaler, Palo Alto Prisma) and cloud platforms (AWS, Azure) is an advantage. Excellent written and verbal communication skills in English. Willingness to work in a 24x7 rotational shift environment. Key Objectives Proactively diagnose and troubleshoot network issues for customer and Aryaka Core Networks. Handle escalated cases, working with customers, engineering, and stakeholders to ensure swift resolution. Mentor L1 engineers and assist with monitoring and diagnosing network-related issues. Document solutions and contribute to the Knowledge Base. Work with a global, fast-growing SD-WAN innovator. Be part of a diverse and inclusive company culture. INC. Magazine Best Places to Work (2020) recognition. Qualification : Bachelors Degree in Computer Science, Information Technology or similar.