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Technical Lead

Hcltech

Fresher • Full-time • Madurai, Tamil Nadu, India

Job Title: Technical Lead SQL Server Location: Madurai Project Role: Technical Lead No. of Positions: 1 About HCLTech HCLTech is a global technology company operating in 60+ countries, offering industry-leading capabilities in digital, engineering, cloud, and AI. We provide solutions across Financial Services, Manufacturing, Life Sciences, Healthcare, Telecom, Media, Retail, and Public Services. We are powered by 161 nationalities, fostering innovation, collaboration, and sustainable progress. Committed to ESG goals, we strive for net zero by 2040 and develop technology-enabled sustainable solutions for our clients and partners. Learn more Job Summary As a Technical Lead SQL Server, you will drive technical excellence, process compliance, and innovative solutions in SQL Server development. You will be responsible for mentoring teams, optimizing database performance, and ensuring best practices while contributing to strategic technical discussions and project success. Key Responsibilities Technical Leadership & Development: Define, advocate, and implement SQL Server best practices and coding standards. Develop and maintain complex SQL queries and stored procedures, optimizing data retrieval performance. Guide team members to enhance their technical skills and capabilities. Process Compliance & Risk Management: Ensure process adherence in assigned modules, conducting technical discussions and reviews. Act as a technical consultant, evaluating feasibility, assessing risks, and recommending solutions. Prepare and submit detailed status reports to track project progress and manage risks effectively. Performance Optimization & Security: Optimize SQL Server performance through efficient query execution and indexing strategies. Implement database security best practices and compliance standards to safeguard data integrity. Required Skills & Experience Primary Skills: Expertise in SQL Server database design, development, and optimization. Strong experience with SQL programming and query performance tuning. Familiarity with SQL Server Management Studio (SSMS), Data Warehouse Cloud, and SQL-based solutions. Secondary Skills: Knowledge of database security best practices and compliance standards. Excellent problem-solving skills with the ability to deliver innovative technical solutions. Certifications (Preferred but Not Mandatory): Microsoft Certified: Azure Database Administrator Associate Microsoft Certified: Data Analyst Associate Global impact: Work with a company that operates in 60+ countries with a diverse talent pool. Innovation-driven culture: Work on cutting-edge SQL Server and cloud-based technologies. Career growth: Continuous learning and certification opportunities. Sustainability focus: Contribute to a company committed to net zero emissions by 2040. Apply Now and be part of a leading global technology company driving digital transformation!

Technical Lead Technical lead Full-Time Software Development +38 more
HC

Technical Lead

Hcltech

Fresher • Full-time • Bengaluru, Karnataka, India

Job Description: HCLTech is a global technology company operating in over 60 countries, with a focus on digital, engineering, cloud, and AI. The company works across various industries such as financial services, manufacturing, life sciences, telecom, media, and more. HCLTech aims to supercharge progress by leveraging technology and diverse talent while also ensuring sustainability through its ESG agenda, with a commitment to achieving net-zero emissions by 2040. Key Responsibilities: 1. Lead and participate in the design and development of software applications using .NET, C#, and Angular. 2. Provide technical expertise and guidance to the team throughout the software development lifecycle. 3. Collaborate with cross-functional teams to analyze requirements, develop solutions, and ensure best practices in coding. 4. Troubleshoot and resolve technical issues in applications. 5. Stay updated with emerging technologies and trends to enhance technical skills. Skill Requirements: 1. Proficiency in .NET, C#, and Angular for developing web applications. 2. Strong understanding of software development methodologies and best practices. 3. Leadership experience in managing technical projects and mentoring team members. 4. Ability to communicate technical concepts to both technical and non-technical stakeholders. 5. Strong problem-solving skills and troubleshooting expertise. Certifications: Relevant certifications in .NET, C#, or Angular are a plus.

Technical Lead Technical lead Full-Time Software Development +27 more
HC

Associate Consultant

Hcltech

Fresher • Full-time • Noida, Uttar Pradesh, India

Job Title: AS400 (iSeries) Administrator Job Summary We are looking for an AS400 (iSeries) Administrator to provide L3 support, incident management, and service improvements while ensuring adherence to quality standards, regulatory requirements, and company policies. The role requires working in US time zones, and candidates may be offshore-based or located in Mexico. Key Responsibilities System Administration & Support: Independently resolve tickets and ensure adherence to SLA requirements (volume & time). Provide L3 level support and manage incident & problem resolution. Ensure First Call Resolution (FCR) and minimize rejected resolutions or reopened cases. Service Management & Continuous Improvement: Contribute to Service Improvement Plans and Knowledge Base Management. Participate in proposal creation to drive service enhancements. Support on-call escalations and ensure high customer satisfaction (CSAT). Training & Hiring Contributions: Train new hires and mentor junior analysts. Conduct interviews and participate in hiring drives. Required Skills & Experience Technical Skills: Expertise in AS400 (iSeries) administration. Strong understanding of incident & problem management. Soft Skills: Ability to work independently and resolve escalations efficiently. Strong customer focus with experience in client engagement & CSAT improvement. Excellent communication and mentoring skills.

Associate Consultant Associate consultant Full-Time Consulting +31 more
HC

Senior Software Engineer I

Hcltech

Fresher • Full-time • Noida, Uttar Pradesh, India

Job Title: Senior Software Engineer I ReactJS Job Summary We are looking for a Senior Software Engineer I with expertise in ReactJS to join our development team. The ideal candidate will be responsible for designing, developing, and optimizing modern web applications with a focus on performance, scalability, and maintainability. Key Responsibilities Frontend Development: Design and develop scalable and high-performance web applications using ReactJS. Implement responsive and user-friendly UI components. Optimize applications for maximum speed and scalability. Collaboration & Code Quality: Work closely with backend engineers, UX designers, and product teams. Ensure code quality through proper testing, code reviews, and best practices. Problem-Solving & Innovation: Identify and resolve performance bottlenecks. Stay updated with the latest ReactJS trends and best practices. Required Skills & Experience Core Skills: Strong hands-on experience in ReactJS. Knowledge of JavaScript (ES6+), TypeScript, and front-end frameworks. Experience with state management libraries (Redux, Context API). Proficiency in HTML5, CSS3, and modern UI frameworks (Bootstrap, TailwindCSS, Material-UI, etc.). Familiarity with RESTful APIs and integrating front-end applications with backend services. Good to Have: Experience with Next.js. Knowledge of testing frameworks (Jest, React Testing Library). Understanding of CI/CD pipelines and DevOps processes. Apply Now and be part of a dynamic team building next-gen web applications!

Senior Software Senior software Engineer Senior engineer +54 more
HC

Senior Test Analyst

Hcltech

Fresher • Full-time • Noida, Uttar Pradesh, India

Job Summary: As a Senior Test Analyst, you will be responsible for ensuring the quality of software through thorough testing processes. You will collaborate closely with project stakeholders to create comprehensive test plans, oversee the execution of test scripts, and continuously improve the testing methodologies. Key Responsibilities: Test Plan Development: Collaborate with project stakeholders to develop comprehensive test plans based on project requirements, objectives, and deliverables. Define the testing scope, goals, and deliverables to ensure alignment with the project s needs. Client and Team Collaboration: Engage in functional and technical discussions with clients and internal teams to understand functional and design specifications. Highlight any performance concerns or inconsistencies and ensure that appropriate test environments and infrastructures are maintained and up-to-date. Process Improvement: Identify opportunities for improving testing methodologies and tools. Implement best practices and innovative solutions to enhance the efficiency and effectiveness of the testing process. Automation Testing: Oversee the creation and execution of automated test scripts. Ensure the automated tests are consistent, aligned with quality standards, and help minimize risk exposure. Mentorship & Guidance: Provide mentorship and guidance to junior QA engineers in using the testing framework. Help enhance their technical capabilities and improve productivity. Requirements: Proven experience in quality management and testing. Strong experience in developing and executing test plans. Expertise in automation testing and test script development. Ability to identify process improvement opportunities in testing methodologies. Strong mentoring and coaching skills for junior QA engineers. Qualification : Any Graduate

Senior Analyst Senior analyst Test Analyst Senior test analyst +29 more
HC

Technical Specialist

Hcltech

2-5 Years • Full-time • Noida, Uttar Pradesh, India

Job Summary: As a Cloud Architect, you will be responsible for designing, architecting, and implementing solutions using Microsoft Azure services combined with various open-source and enterprise management solutions (such as Backup, Monitoring, Automation, etc.). You will collaborate with clients to define the technical architecture for Public Cloud Platforms (isolated public or hybrid). Additionally, you will support the implementation and consulting efforts for Enterprise Application Infrastructure and performance/availability life cycles. Key Responsibilities: Architecture and Design: Architect and design comprehensive cloud solutions using Microsoft Azure and integrate open-source/enterprise management tools to meet client requirements. Work with clients to define the technical architecture for public cloud platforms, including public isolated or hybrid cloud environments. Cloud Platform Management Solutions: Implement management solutions to support the Public Cloud Platform. Leverage your expertise in system integration, automation, and custom scripting technologies to optimize cloud performance. Scripting and Automation: Utilize scripting technologies (PowerShell, Perl, Shell, VB Scripting, Batch) for automation tasks, system integration, and cloud service orchestration. Server Builds and Maintenance: Oversee the build and configuration of both Windows and Linux servers for cloud solutions. Work on performance and availability lifecycle management of enterprise applications and infrastructure. Networking and Infrastructure: Ensure a strong understanding of cloud networking, virtualization technologies like VMware, and server hardware such as UCS, SUN, DELL, and HP. Integrate and optimize services for infrastructure management and remote management. Security and Compliance: Manage security-related concerns, including load balancers, security certificates, IIS, MS Clustering, and patch management (WSUS). Incident and Ticket Management: Provide support for on-call escalations, performing root cause analysis to resolve issues effectively and within SLA. Ensure timely resolution of tickets, adhering to agreed SLA for ticket volume and response time. Knowledge Base and Training: Maintain and update knowledge base articles, participate in team training, and mentor junior analysts and freshers. Client Relationship Management: Ensure a positive customer experience, aiming for First Call Resolution (FCR) and minimal case reopenings or rejected resolutions. Contribute to customer satisfaction (CSAT) by providing excellent support and resolving issues quickly. Skills and Experience Required: Public Cloud Knowledge: Extensive experience with Public Cloud Platforms (especially MS Azure). MS Azure Expertise: In-depth knowledge of MS Azure services and capabilities. Scripting Skills: Strong proficiency in PowerShell, Perl, Shell, VB Scripting, Batch, and other scripting technologies for automation and system integration. Windows/Linux Server Builds: Solid experience in building and maintaining both Windows and Linux servers in cloud environments. Cloud Networking & VMware: Strong understanding of cloud networking principles and VMware infrastructure (at least version 5.5). Infrastructure Management: Familiarity with UCS infrastructure, hardware from SUN, DELL, HP, and MS clustering. Security & Certificates: Knowledge of load balancing, security certificates, IIS configuration, and patch management (WSUS). ITIL Process: Knowledge of ITIL processes, including ticketing, problem management, change management, and emergency change processes. Client-Facing Experience: Proven ability to work with clients to gather requirements and define solutions, ensuring customer satisfaction and minimal case reopenings. Qualification : Bachelor of Technology

Technical Specialist Technical specialist Full-Time Technical support +25 more
HC

Senior Executive

Hcltech

0-2 Years • Full-time • Noida, Uttar Pradesh, India

Job Summary: As a Senior DevOps Engineer, you will be responsible for maintaining and enhancing the CI/CD pipelines, developing deployment scripts, and troubleshooting deployment problems on the Hadoop platform. This role requires a deep understanding of DevOps principles, automation, and CI/CD tools such as Jenkins and Ansible. You will work closely with external teams to align DevOps practices, assist with maintaining OpenShift Kubernetes clusters, and contribute to the automation of testing and deployment processes. Strong communication skills are essential, as this is a team assignment and will involve collaboration with international teams. Key Responsibilities: CI/CD Pipeline Management: Maintain and develop continuous integration/continuous deployment (CI/CD) pipelines using Jenkins. Develop and manage Ansible deployment scripts to automate infrastructure provisioning and application deployment. Collaborate with External Teams: Act as the main point of contact when discussing DevOps-related needs with external teams. Kubernetes Cluster Management: Help maintain OpenShift Kubernetes clusters, ensuring smooth deployment and scaling of applications. Troubleshooting and Debugging: Troubleshoot deployment problems on the Hadoop platform to ensure seamless operation. Development of Utilities: Develop small utilities and tools to assist with the CI/CD pipeline, improving overall automation efficiency. Knowledge Sharing: Share knowledge about the DevOps mindset and solutions through internal training sessions, demos, and presentations. Required Knowledge and Experience: CI/CD Expertise: Strong experience with Jenkins or other CI/CD automation suites, enabling robust build, test, and deployment pipelines. Linux Expertise: Very good knowledge of Linux systems, with strong skills in scripting for automation (e.g., Bash, Python). Kubernetes and Containerization: Basic understanding of Kubernetes and Linux containers to manage and deploy applications. Scripting and Programming: Basic programming skills in Python, Go, or Ruby for automating tasks and developing small utilities. Agile Environment Experience: Familiarity with working in an agile setup with international teams. Nice to Have: Hadoop Ecosystem Knowledge: Familiarity with the Hadoop ecosystem is a plus, as the project involves working with data lakes built on Hadoop technologies. Additional Responsibilities: Customer Experience & KPI Management: Ensure positive customer experience (CSAT) by achieving First Call Resolution and minimizing Reopen Cases and Average Handling Time (AHT). Adhere to defined KPIs, processes, ITIL delivery and quality standards, and regulatory requirements. Support and Documentation: Maintain high login efficiency and availability for customers, documenting identified risks, issues, and mitigation plans. Contribute to the execution of BCP/DR plans. Value-Adding Activities: Participate in knowledge base updates and self-development activities to stay current with new technologies and industry best practices. Ideal Candidate Profile: The ideal candidate will have a strong DevOps background, particularly in automation and CI/CD pipelines, as well as a solid understanding of Kubernetes, Linux, and scripting. The role requires a proactive approach to troubleshooting, collaborating with cross-functional teams, and continuously improving the automation and deployment processes to support the company's ecosystem, particularly around Nordea s Enterprise Data Lake. Strong communication and a collaborative mindset are key for success in this position.

Senior Executive Senior executive Full-Time Leadership +24 more
HC

Specialist - Presales

Hcltech

2-5 Years • Full-time • Noida, Uttar Pradesh, India

Job Summary: The Specialist in Presales will be responsible for supporting presales activities related to network access control (NAC) solutions. This role requires a strong understanding of NAC technology, its application in securing network environments, and providing pre-sales support to customers. You will also be responsible for managing customer escalations, performing root cause analysis, and delivering solutions that meet service level agreements (SLAs). Additionally, this role involves ensuring high customer satisfaction (CSAT) and contributing to continuous improvements through value-adding activities. Key Responsibilities: Presales Support: Assist in presales activities related to Network Access Control (NAC), helping to understand client requirements, demonstrate solutions, and craft proposals. Escalation Support and Root Cause Analysis: Provide support for on-call escalations, diagnose and resolve issues related to NAC solutions, and conduct root cause analysis of the given problems. Ticket Management: Independently resolve tickets within the agreed SLA for ticket volume and resolution time. Quality and Compliance: Adhere to quality standards, regulatory requirements, and company policies while handling support tickets and presales activities. Knowledge Sharing and Training: Participate in value-adding activities such as updating and managing the knowledge base. Provide training to new employees and coaching to analysts to enhance their skills and productivity. Customer Satisfaction (CSAT): Ensure positive customer experience through First Call Resolution (FCR) and minimize rejected resolutions or reopened cases, thereby improving overall CSAT scores. Required Skills and Qualifications: Technical Expertise: Proficient in Network Access Control (NAC) solutions, with hands-on experience in managing and supporting NAC systems. Problem Solving and Troubleshooting: Strong problem-solving abilities to quickly identify and resolve technical issues related to NAC. Experience with Service-Level Agreements (SLA): Ability to independently handle escalations and resolve issues within the defined SLA. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders. Knowledge Base and Process Improvement: Knowledge and experience in creating, managing, and updating knowledge bases. Commitment to process improvements through documentation, training, and proactive issue resolution. Team Collaboration and Customer Focus: Experience in working in a collaborative team environment with a customer-centric focus to improve overall service quality. Qualification : Bachelor of Technology

Specialist Presales Presales specialist Full-Time Specialist - Presales +23 more
HC

Senior Analyst

Hcltech

4-6 Years • Full-time • Chennai, Tamil Nadu, India

Job Title: Senior Analyst BFS (Mortgage Underwriting) Job Summary We are seeking a Senior Analyst BFS to support our Mortgage Underwriting process. This role involves analyzing loan parameters and borrower details, including income, credit, and assets, to determine loan eligibility. The candidate will be responsible for rendering credit decisions based on established criteria while ensuring compliance with Fair Lending and regulatory requirements. Key Responsibilities Mortgage Underwriting Support: Analyze borrower details, income, creditworthiness, and assets. Conduct income verification and employment validation. Perform credit history reviews, including bankruptcy, fraud alerts, foreclosures, and delinquencies. Evaluate collateral value and property specifications against loan terms and regulatory requirements. Decision-Making & Risk Assessment: Assess credit applications and determine borrower risk levels. Ensure compliance with Fair Lending and other regulatory guidelines. Apply prudent underwriting judgment based on industry best practices. Process & Compliance Management: Participate in planning and forecasting exercises with onshore and business associates. Prepare and analyze financial reports on costs and allocations. Ensure SLA compliance, report progress to clients, and run governance meetings. Act as the first escalation point for service delivery issues. Implement continuous process improvements to enhance efficiency. Team & Stakeholder Management: Conduct team meetings and address people-related concerns. Review deliverables on defined parameters for quality assurance. Required Skills & Experience Core Skills: Strong reading comprehension & analytical skills. Excellent decision-making and auditing skills. Knowledge of mortgage lending regulations. Strong logical reasoning and attention to detail. Additional Requirements: Bachelor s degree or equivalent experience. 4 to 6 years of banking experience, including 3+ years in residential Mortgage Underwriting (Conventional/FHA/VA loans). Ability to multitask, meet deadlines, and handle stress effectively. Willingness to work night shifts. Apply Now to join a team where your expertise in mortgage underwriting will make a significant impact!

Senior Analyst Senior analyst Full-Time BFS +37 more
HC

Senior Consultant - Services

Hcltech

4-8 Years • Full-time • Chennai, Tamil Nadu, India

Job Description: The Senior Consultant - Services will be responsible for providing expert recommendations and technical guidance to enhance customer satisfaction with EMC storage solutions. You will actively contribute to the configuration, layout, and performance optimization of EMC products, including EMC Isilon, XtremeIO, and Data Domain. This role involves managing the storage infrastructure, executing disaster recovery processes, performing data migration, and contributing to the development of custom solutions. Additionally, you will handle daily operational tasks, manage customer relationships, and collaborate with technical teams to resolve issues. Your knowledge of IT operations, ITIL processes, and storage migration technologies will be vital in this role. You will be expected to stay current with the latest technical specifications and hardware requirements for EMC products. Key Responsibilities: 1. Proactive Recommendations: Help customers maximize their use of EMC storage solutions. 2. Technical Knowledge: Utilize expertise in EMC products (Isilon, XtremeIO, Data Domain) to configure, tune, and maintain storage solutions. 3. Storage Migration Management: Oversee the management of storage migration technology and execute required migrations. 4. Disaster Recovery & Data Migration: Assist with disaster recovery design and execution and perform necessary data migrations. 5. Customer Relationship Management: Build strong relationships with customers, ensuring satisfaction and resolving issues through negotiation and effective communication. 6. Operational Tasks & Availability: Ensure the availability and proper functioning of the storage infrastructure at customer sites. 7. Complex Software Implementations: Perform software implementations according to Statement of Work (SOW), Scope Document, and Architecture Design requirements. 8. Collaboration with Technical Teams: Work closely with internal teams to ensure the effective resolution of technical issues and implement custom solutions. 9. Stakeholder Communication: Participate in meetings to understand and address customer issues, ensuring positive feedback and satisfaction. Additional Responsibilities: 1. Root Cause & Trend Analysis: Validate analyses and reports related to performance, providing insights to key business stakeholders. 2. Change Order Compliance: Ensure compliance with Change Order Implementation Plans and Human Error standards. 3. Value Addition Activities: Mentor team members, prepare Standard Operating Procedures (SOPs), and share knowledge within the organization. 4. On-time Resolution: Ensure timely resolution and quality compliance of escalated tickets/incidents as per SLA. 5. Capacity Planning: Contribute to capacity planning and help in ensuring optimal resource allocation. 6. Customer Meetings: Actively participate in customer meetings to understand their challenges and provide solutions. Skills and Experience: 1. Technical Knowledge: In-depth knowledge of EMC Isilon, XtremeIO, Data Domain, and other EMC products. 2. ITIL & IT Operations: Strong understanding of ITIL processes and IT operations in regional and global infrastructure environments. 3. Storage Migration & Disaster Recovery: Experience in managing storage migration technologies and executing disaster recovery processes. 4. Customer Management & Leadership: Ability to manage customer relations, negotiate effectively, and lead technical implementations. 5. Analytical & Problem-Solving: Capable of conducting root cause and trend analysis to facilitate improvements. 6. Compliance & Documentation: Ensuring compliance with internal policies and maintaining documentation for processes, including knowledge sharing. Qualification : Bachelor of Technology

Senior Consultant Senior Consultant Services Consultant services +27 more
HC

Group Technical Manager

Hcltech

0-3 Years • Full-time • Bengaluru, Karnataka, India

Job Title: Group Technical Manager SAP Location: Bangalore Qualification: B-Tech Experience: 0 2.5 Years No. of Positions: 1 Job Summary We are looking for a Group Technical Manager with expertise in SAP to contribute to the design, evaluation, and testing of graphical interfaces and application screens. The ideal candidate will have a keen eye for visual appeal and user experience while ensuring alignment with functional requirements. Key Responsibilities UI/UX & Screen Design: Design and propose application screens with a focus on usability. Evaluate graphical interfaces and the look & feel of applications. Requirement Gathering & Testing: Gather and analyze functional requirements for products/applications. Participate in User Acceptance Testing (UAT) to assess UI/UX aspects. Required Skills & Experience Core Skills: Knowledge of SAP. Strong understanding of UI/UX principles. Ability to assess visual appeal and user experience. Additional Requirements: B-Tech degree in a relevant field. 0 2.5 years of experience in a related role. Strong attention to detail and ability to work collaboratively. Apply Now and be a part of a dynamic team shaping intuitive user experiences!

Technical Manager Group manager Technical manager Manager technical +43 more
HC

Associate Consultant

Hcltech

4-8 Years • Full-time • Bengaluru, Karnataka, India

Job Title: Associate Consultant Location: Bangalore Project Role: Associate Consultant Qualification: B-Tech Experience: 4.5 - 8 Years Skills Required: Primary Skill: Cloud Architect Number of Positions: 1 Job Description: The Associate Consultant role is focused on managing and implementing cloud-based systems with expertise in Strimzi Kafka on Kubernetes platforms. You will work with Kafka security implementations, high-availability cluster setups, large-scale multi-node Kafka clusters, and more. Key tasks include disaster recovery using MirrorMaker or other tools, and proficiency in Apicurio Schema Registry, Grafana, and connector implementations (JDBC, Avro, JSON). Key Responsibilities: 1. Adhere to quality standards, regulatory requirements, and company policies. 2. Ensure positive customer experience and customer satisfaction (CSAT) through First Call Resolution and minimal rejected resolutions or reopens. 3. Contribute to creating proposals for service improvement plans. 4. Independently resolve tickets and meet SLAs for ticket volume and resolution time. 5. Provide on-call escalations or L3-level support, handling incident and problem management. 6. Contribute to knowledge base management, provide training to freshers, coach analysts, and participate in hiring drives. Technical Skills: 1. Strong experience in Strimzi Kafka on Kubernetes. 2. Proficiency with Apache/Confluent Kafka. 3. Experience in Kafka security implementations. 4. Expertise in setting up high availability clusters and managing large-scale multi-node Kafka clusters on Kubernetes. 5. Strong knowledge in disaster recovery using MirrorMaker or similar tools. 6. Experience with Apicurio Schema Registry in high-volume environments. 7. Knowledge of Grafana for cluster monitoring. 8. Working experience with JDBC, Avro, and JSON connectors. Qualification : Bachelor of Technology

Associate Consultant Associate consultant Full-Time Client Support +27 more
HC

Technical Specialist

Hcltech

2-5 Years • Full-time • Bengaluru, Karnataka, India

Job Description: The Technical Specialist will serve as a Subject Matter Expert (SME) for Software License Management using SNOW (ServiceNow). The role involves providing technical support, handling on-call escalations, conducting root cause analysis, and ensuring timely resolution of tickets within the agreed Service Level Agreement (SLA). Additionally, the specialist will work on knowledge base updates, training junior team members, and ensuring that quality standards and company policies are adhered to. Key Responsibilities: Software License Management (SNOW): Act as the SME for SNOW (ServiceNow) in the domain of software license management, ensuring accurate license tracking and compliance. Ticket Resolution & Root Cause Analysis: Independently resolve tickets within the agreed SLA, conduct root cause analysis for recurring issues, and ensure effective solutions. Customer Support: Provide on-call support, ensuring positive customer experiences and high customer satisfaction (CSAT). Address issues through First Call Resolution and minimize rejected resolutions or reopened cases. Knowledge Sharing: Contribute to the knowledge base by updating and managing information, providing training to freshers, and coaching analysts to enhance their skills and understanding of SAM processes. Quality & Compliance: Ensure adherence to quality standards, regulatory requirements, and company policies, maintaining operational integrity and best practices. Escalation Management: Handle escalations effectively and provide expert support for complex issues, ensuring smooth resolution within the defined timelines. Additional Responsibilities: Ensure continuous improvement in Software Asset Management processes. Contribute to process optimizations and improve overall service quality. Act as a resource for junior team members, providing mentorship and guidance. Qualification : Bachelor of Technology

Technical Specialist Technical specialist Full-Time Technical support +25 more
HC

Functional Consultant

Hcltech

2-5 Years • Full-time • Mumbai, Maharashtra, India

Job Summary: The Data Analyst will be responsible for managing and maintaining technology budgets, reporting on spending (MIS), and raising invoices within the expense system. This role requires strong proficiency in Excel to handle and analyze financial data efficiently. The position will be based at Andheri, Mumbai, and will involve close collaboration with various stakeholders to ensure accurate and timely management of financial information. Key Responsibilities: Budget Management: Maintain and manage technology budgets, ensuring alignment with the organization's financial goals. Report on budget spend and prepare Management Information System (MIS) reports to provide detailed analysis of expenditures. Invoicing: Raise invoices in the expense system as per business requirements, ensuring accuracy and timely submission. Data Analysis: Analyze financial data to ensure accurate reporting of expenses and identify discrepancies. Provide support in forecasting and reconciling financial budgets. Reporting: Regularly update and report on technology spend, highlighting any variances from the budget. Provide insights and recommendations to management based on financial data analysis. Skills and Experience Required: Proficiency in Excel: Must have advanced Excel skills to handle large datasets, create complex reports, and perform data analysis. Budget Management & Invoicing Experience: Minimum 4-5 years of experience in managing budgets and invoicing, ideally in a technology or finance-related domain. Attention to Detail: Strong focus on accuracy and consistency in financial data management and reporting. Communication: Ability to communicate financial data and reports effectively to stakeholders. Preferred Qualifications: Domain Knowledge: Experience in budget management, invoicing, and financial reporting in a corporate or technology environment. ERP Systems: Familiarity with expense systems or ERP tools for invoice generation and tracking is a plus. Qualification : BAcc - Bachelor of Accounting, BCom

Functional Consultant Functional Consultant Full-Time Business Analysis +24 more
HC

Technical Specialist

Hcltech

2-5 Years • Full-time • Nagpur, Maharashtra, India

Project Role: Technical Specialist Qualification: B-Tech Experience: 2.5 - 5 Years Skills Required: Primary Skill: DC Virtualization (x64) Number of Positions: 1 Job Description: The Technical Specialist will be responsible for managing and handling VMware vSphere infrastructure, particularly focusing on ESXi and vCenter environments. You will be expected to troubleshoot and maintain VMware platforms, as well as work with various hardware, such as Cisco UCS, Dell Servers, and HP ProLiant Servers. Hands-on experience with VMware View (Horizon), vROPS, and Zerto will be beneficial. Key Responsibilities: 1. Provide support for on-call escalations and perform root cause analysis on issues. 2. Independently resolve tickets within the agreed SLA for ticket volume and resolution time. 3. Adhere to quality standards, regulatory requirements, and company policies. 4. Work on value-adding activities like knowledge base updates, training freshers, and coaching analysts. 5. Ensure a positive customer experience and CSAT (Customer Satisfaction) through First Call Resolution and minimal rejected resolutions or reopens. Technical Skills: 1. 5+ years of experience managing VMware vSphere infrastructure. 2. Strong knowledge of ESXi and vCenter. 3. Hands-on experience with ESXi and vCenter patching. 4. Strong troubleshooting skills in ESXi and VMware platforms. 5. Experience with hardware such as Cisco UCS, Dell Servers, and HP ProLiant Servers. 6. Understanding of Converged and Hyper-Converged Platforms. 7. Hands-on experience with VMware View (Horizon) and vROPS infrastructure. 8. Certification in VMware or related technologies is an advantage. 9. Experience with Zerto is an added benefit. 10. Familiarity with Cisco Intersight and Hyperflex is advantageous. Qualification : Bachelor of Technology

Technical Specialist Technical specialist Full-Time Technical support +26 more
MS

Specialist, Hr Operations

Msd

5+ Years • Full-time • Hyderabad, Telangana, India

Position Title: Specialist, HR Operations Location: Hyderabad Hitech City. Department: Human Resources Reports to: Manager, DA, HR Operations This position is office based Job Summary: We are seeking an experienced HR Operation Specialist to join our HR Operation team in Hyderabad. The ideal candidate will be responsible for delivering local operational HR tasks, ensuring compliance and operational excellence, while also supporting various business transformation projects. Key Responsibilities: Manage and execute employee life cycle BAU tasks, ensuring timely and accurate delivery in accordance with established standards and compliance requirements Support and contribute to local business transformation projects, as well as regional and global HR initiatives. Collaborate effectively with local suppliers to ensure high service quality and operational efficiency. Prepare appointment letters and manage probation assessments. Issue movement letters and handle offboarding processes, including full and final settlements. Administer leave systems and prepare various letters (e.g., salary increments, retention). Support flexible benefits and statutory audits. Ensure timely execution of HR tasks while maintaining compliance with local legal requirements. Maintain accurate records and documentation related to HR operations. Behavioral Competency Expectations: Effective and efficient time management, organizational and interpersonal skills, conflict management and problem-solving skills. Strong communication, both written and verbal in English & local language will be value addition to this role. Positive mindset, growth mindset, capable of working independently and being self-driven Required Qualifications, Skills & Experience Minimum of 5 years of working experience in HR Operations specifically supporting the Indian market Strong understanding of local HR regulations and practices Project experience in HR transformation initiatives Experience with Workday or similar HR systems is preferred Demonstrate sense of urgency, can prioritize tasks to meet deadlines Experienced in working with cross country and cross function team Strong analytical and problem-solving skills Proficiency in Microsoft Office Suite Educational Requirements: Minimum Bachelor's degree required Qualification : Minimum Bachelor's degree required

Specialist Hr Specialist Hr Hr Specialist Operations +24 more
MB

Senior Manager Data Science, Data Modelling & Analytics

Merkle B2b

12+ Years • Full-time • Bengaluru, Karnataka, India

Job Title: Senior Manager Data Science, Data Modelling & Analytics Location: Bengaluru Department: Insights & Analysis About the Role: As a Senior Manager, you will lead a team of data scientists and analysts, driving the development and deployment of advanced analytics solutions that enable data-driven decision-making. This role blends strategic leadership with hands-on technical expertise, playing a critical part in delivering impactful insights and analytics across the organization. Key Responsibilities: Hands-On Technical Contribution: Design, develop, and deploy advanced machine learning models and statistical analyses to address complex business challenges. Utilize Python, R, SQL, and other tools to manipulate data and build predictive models. Manage end-to-end data pipelines including collection, cleaning, transformation, and visualization. Collaborate with IT and data engineering teams to integrate analytics solutions into production environments. Provide thought leadership on analytics solutions and metrics aligned with business needs. Team Leadership & Development: Lead, mentor, and manage a team of data scientists and analysts, fostering collaboration and innovation. Guide career development, conduct performance evaluations, and promote skill enhancement. Encourage continuous learning and adoption of best practices in data science methodologies. Strategic Planning & Execution: Collaborate with senior leadership to define and execute data science strategy aligned with business goals. Identify and prioritize high-impact analytics projects that deliver business value. Ensure timely and quality delivery of analytics solutions balancing scope and resources. Client Engagement & Stakeholder Management: Act as primary point of contact for clients, translating business challenges into data science solutions. Lead client presentations, workshops, and discussions, effectively communicating complex analytical concepts. Build and maintain strong client relationships, managing expectations and deliverables. Deliver regular reports and dashboards to senior management and stakeholders. Bridge communication between technical teams and business units to align analytics initiatives with organizational objectives. Cross-Functional Collaboration: Work closely with Business Intelligence, Market Analytics, and Data Engineering teams to integrate analytics into business processes. Translate complex insights into actionable recommendations for non-technical stakeholders. Facilitate data-driven workshops and presentations across the organization. Collaborate with support functions to provide timely leadership updates on operational metrics. Governance & Compliance: Ensure compliance with data governance policies and data privacy regulations (e.g., GDPR, PDPA). Implement best practices for data quality, security, and ethical analytics use. Stay abreast of industry trends and regulatory changes affecting data analytics. Qualifications: Education: Bachelor s or Master s degree in Data Science, Computer Science, Statistics, Mathematics, or related field. Experience: 12+ years in advanced analytics, data science, data modelling, machine learning, or related fields. 5+ years in leadership roles managing analytics teams and projects. Experience in BFSI, Hi-Tech, Retail, or Healthcare industries preferred. Experience with media data is a plus. Technical Skills: Proficiency in Python, R, SQL. Experience with data visualization tools like Tableau, Power BI. Familiarity with big data platforms (Hadoop, Spark) and cloud services (AWS, GCP, Azure). Strong knowledge of machine learning frameworks and libraries. Soft Skills: Excellent analytical and problem-solving skills. Strong communication and interpersonal abilities. Ability to influence and drive organizational change. Strategic thinker focused on business outcomes. Desirable Expertise: Advanced Analytics Techniques: Descriptive Analytics: Statistical analysis, data visualization. Predictive Analytics: Regression, time series forecasting, classification, market mix modelling. Prescriptive Analytics: Optimization, simulation modelling. Text Analytics: NLP, sentiment analysis. Machine Learning Techniques: Supervised Learning: Linear/logistic regression, decision trees, random forests, gradient boosting, SVMs. Unsupervised Learning: Clustering, PCA, anomaly detection. Reinforcement Learning: Q-learning, deep Q-networks. Generative AI & Large Language Models (Good to Have): Experience with GPT, Gemini, LLAMA, etc. for text generation, summarization, conversational agents. Hyperparameter tuning, prompt engineering, embeddings, fine-tuning. Additional Skills: Proficiency with Tableau or Power BI (advanced visualization). Strong data management, structuring, and harmonization skills.

Senior Manager Senior manager Data Science +53 more
CA

Inside Sales & Business Development

Calsoft

2-6 Years • Full-time • Pune, Maharashtra, India

Experience: 2-6 years Working Hours: 4:00 PM to 1:00 AM (IST) Location: Pune Job Brief: We are looking for a rock-star Inside Sales and Business Development Account Specialist who has a winning attitude and a passion to succeed. You need to bring your knowledge, skills, attitude, and work ethics to meet your targets. The purpose of the role is to generate an increased sales pipeline through the identification and qualification of new sales opportunities. It is an ideal opportunity for ambitious and successful candidates to lay a strong foundation and catapult into hi-tech business development and field sales. Responsibilities: Conduct extensive research on prospective clients, decision-makers, and technology landscape. Ability to research client and company background through websites and social networking sites. Develop and maintain competitive knowledge on service offerings, industries, and products to leverage in lead generation and research. Connect with prospects via phone, email, and social media to build a strong funnel of qualified leads. Maintain a level of metrics to meet activity goals (cold calls, leads, proposals). Engage and build strong customer relationships by engaging in meaningful dialogue. Communicate with various internal stakeholders on the next steps to address qualified leads. Create a great first impression to move forward in the sales cycle. Requirements: 2 6 years of experience in inside sales for a technology company. Strong written and oral communication skills. Structured approach to the sales cycle with a good understanding of the technology industry. Proactive mindset with a willingness to take initiative and ownership. Willingness to work in alignment with the USA Time Zone 4:00 PM to 1:00 AM IST (mandatory).

Sales Inside Sales Business Sales business Business sales +45 more
ES

Direct Sales - Us Healthcare Domain

E-zest Solutions

5+ Years • Full-time • Pune, Maharashtra, India

Business Development Director US Healthcare Location: Pune, India Experience: 5+ Years Industry Focus: US Healthcare Health Plans & PBMs About the Role We are looking for an outcome-driven sales professional with 5+ years of experience in US Healthcare Technology Sales to join our team as a Business Development Director. This role will focus on identifying new clients and business opportunities, specializing in Health Plans and PBMs. If you have a proven track record in new business development, enterprise sales, and healthcare technology solutions, we d love to hear from you! Key Responsibilities Sales & Business Development Identify and develop new business opportunities, new logos, and strategic partnerships. Build relationships with key decision-makers in Health Plans and PBMs. Drive end-to-end sales cycles from lead generation to contract closure. Work closely with internal teams (solution architects, delivery, and marketing) to craft tailored proposals. Solution Selling & Market Expansion Sell Digital & Product Engineering services, including: Enterprise product development & re-engineering Digital modernization (AI, automation, cloud transformation) Managed services, Offshore/Nearshore Development Centers Joint Product Development for healthcare clients Expand market presence across start-ups, mid-size, and large enterprise organizations. Healthcare Industry Expertise Stay updated with US Healthcare industry trends, regulations, and emerging technologies. Leverage domain knowledge to craft compelling sales pitches. Understand common US Healthcare terminologies, workflows, and compliance requirements. Strategic Partnerships & Relationship Management Build and maintain strong, long-term relationships with clients and industry stakeholders. Identify and engage with C-suite executives, IT leaders, and business stakeholders. Collaborate with internal teams to align solutions with customer needs. 5+ years of experience in US Healthcare Technology Sales, specializing in new business development. Strong expertise in Health Plans, PBMs, and Healthcare IT Solutions. Proven track record in selling: Digital & Product Engineering services Enterprise product development & re-engineering AI-driven modernization & cloud solutions Managed services, offshore/nearshore development centers Excellent communication, negotiation, and client relationship skills. Ability to navigate complex sales cycles and close high-value deals. Strong understanding of common US Healthcare domain vocabulary and regulations. Bonus Points If You: Have experience in consultative selling and solution-based sales. Have a strong network of industry contacts and decision-makers. Are well-versed in healthcare compliance frameworks (HIPAA, HITECH, CMS regulations). High-Growth Opportunity Be part of a rapidly expanding healthcare technology company. Collaborative Team Work with a team of experts who value innovation and results. Competitive Compensation Attractive salary + performance-based incentives. Impactful Work Help shape the future of healthcare technology.

Sales Direct Sales Us Us sales Healthcare +54 more
ES

Inside Sales - Us Healthcare Domain

E-zest Solutions

3+ Years • Full-time • Pune, Maharashtra, India

Inside Sales Executive US Healthcare Technology Location: Pune, India Experience: 3+ Years Industry Focus: US Healthcare Technology About the Role We are looking for a highly motivated Inside Sales Executive with 3+ years of experience in US Healthcare Technology Sales. This role involves market research, lead generation, and prospect engagement to drive new business opportunities. If you have a track record in inside sales, lead generation, and business development in the healthcare technology sector, we d love to hear from you! Key Responsibilities Market Research & Lead Generation Conduct research on industries, verticals, and technologies to identify new market opportunities. Identify and engage with prospects and leads using e-Zest s full suite of services and solutions. Utilize multi-channel outreach (calls, emails, LinkedIn, social media) to generate sales opportunities. Prospect Engagement & Sales Enablement Schedule and arrange business meetings with potential clients. Maintain and update the CRM system, ensuring accurate lead tracking and pipeline management. Support sales teams in developing new accounts and expanding existing relationships. Solution Selling & Industry Focus Drive lead generation for US-based clients in Healthcare, Pharma, and ISVs. Sell Digital & Product Engineering services, including: Enterprise product development & re-engineering Modernization with AI, cloud, and automation tools Digital transformation and healthcare IT solutions 3+ years of experience in Inside Sales for US Healthcare Technology. Strong focus on new business development and lead generation. Proven expertise in selling: Digital & Product Engineering services Enterprise product re-engineering & modernization AI-driven solutions and cloud technologies Experience using CRM tools for sales pipeline management. Strong communication and outreach skills via calls, emails, and LinkedIn. Excellent research, prospecting, and client engagement skills. Bonus Points If You: Have experience with B2B SaaS, ISVs, or Healthcare IT solutions. Are familiar with healthcare compliance regulations (HIPAA, HITECH, CMS). Have a strong network of industry contacts. Fast-Growing Industry Work at the forefront of healthcare technology. Collaborative Team Work with experts who value innovation. Competitive Compensation Attractive salary + performance-based incentives. Career Growth Opportunities to scale your career in sales and business development.

Sales Inside Sales Us Us sales Healthcare +58 more

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