Hotelogix jobs

Account Manager Location: Noida Experience: 2 4 years Role Overview We are seeking a proactive and customer-focused Account Manager to manage end-to-end client relationships and ensure maximum satisfaction and value delivery throughout the customer lifecycle. You will be the primary point of contact, supporting clients to achieve optimal results with our Hotelogix services. Key Responsibilities Own the entire client relationship from contract signing through account setup, training, go-live, and ongoing support. Conduct customer training sessions, refresher programs, and assist during the onboarding and go-live phases. Monitor customer usage and performance to identify opportunities for increased engagement and ROI. Proactively reach out to customers to provide business support and ensure their success with our services. Escalate customer concerns or potential risks to the Head of Global Support promptly. Build and nurture win-win relationships with new and existing clients. Coordinate with customers on renewals, payments, and contractual matters. Participate in regular account reviews with senior management to discuss service issues, revenue, profitability, and action plans. Maintain and adhere to internally defined SLA targets and contribute to process improvement initiatives. Adapt quickly to new technologies, processes, and organizational changes. Skills & Requirements Minimum Graduate with 2+ years experience in customer support, service, or account management. Strong analytical, organizational, and interpersonal skills. Excellent communication abilities with a customer-centric mindset. Proficient in MS Word, Excel, PowerPoint, and Outlook. Ability to multitask and thrive in a fast-paced environment. Professional, get-it-done attitude with high work ethics. If you re passionate about building strong client relationships and delivering exceptional service we want to hear from you!

Market Manager Location: Noida Experience: 2 4 years About the Role We are looking for a dynamic and results-driven Market Manager to lead business development initiatives in the Hotel and Travel industry. You will be responsible for expanding our supplier network, building long-term partnerships, and driving revenue growth in your assigned region. Key Responsibilities Identify target markets and hotel products that align with our growth strategy. Acquire and onboard new hotel and travel partners to expand our regional footprint. Generate leads, conduct cold calls, and build a strong sales pipeline. Develop and maintain supplier relationships, including contract negotiations and credit arrangements. Train hotel partners on our extranet system and wholesale processes. Conduct site visits, analyze production reports, and provide performance feedback. Collaborate with cross-functional teams on lodging initiatives (e.g., direct connect, corporate travel). Represent the company at industry events, travel shows, and tourism board meetings. Monitor competitive landscape understand pricing, positioning, and technology of key players. Drive supplier engagement by optimizing rates and inventory through our extranet. Regular travel within the region is required. Requirements 2 4 years of experience in Hotel, Travel, or Hospitality industries (Front Desk experience is a plus). Strong sales acumen with a consultative selling approach. Excellent communication, negotiation, and presentation skills. Strong analytical mindset and proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Self-starter with the ability to work independently and thrive in a fast-paced, startup-like environment. Passionate about travel and technology, with a customer-first mindset. Willingness to travel frequently within the assigned market. Preferred Attributes Smart, resourceful, and target-oriented. Positive attitude with strong interpersonal skills. Comfortable working with cross-functional teams and external partners. Experience with CRM systems or booking platforms is a plus. If you're passionate about travel, tech-savvy, and ready to build strong market relationships we want to hear from you!

Technical Manager Location: Noida Experience: 8 10 years About the Role We are looking for an experienced Technical Manager to lead and oversee software development projects, drive technology initiatives, and mentor a high-performing development team. This role requires hands-on expertise in modern web technologies, a deep understanding of development processes, and the ability to manage both people and technical challenges in a fast-paced environment. Key Responsibilities Lead the architecture, design, and development of scalable software solutions using modern technologies such as PHP, MySQL, XML, Zend, JavaScript, JQuery, and Cloud platforms. Provide technical direction and mentorship to the development team throughout the project lifecycle design, development, testing, deployment, and maintenance. Ensure adherence to best practices in coding standards, documentation, code reviews, unit testing, and development methodologies. Oversee configuration management, bug tracking, troubleshooting, and ticketing systems. Collaborate with stakeholders to define technical requirements and ensure alignment with business goals. Facilitate release planning and deployment, ensuring timely and high-quality delivery. Identify and resolve technical issues swiftly to maintain project momentum. Conduct training sessions and technical workshops to upskill team members. Present project updates, technical proposals, and performance reports to senior leadership. Contribute individually to high-impact projects while also managing overall team productivity and morale. Skills & Requirements 8 10 years of experience in enterprise software development or a tech-driven organization. Strong understanding of software systems, client/server architecture, and cross-platform compatibility. Excellent troubleshooting and analytical skills with hands-on experience in modern development tools. Demonstrated leadership in managing software teams and delivering complex technical solutions. Proficiency in SDLC processes, Agile methodologies, and version control/configuration management systems. Strong verbal and written communication skills able to articulate technical concepts to non-technical stakeholders. Ability to think strategically and make data-driven technical decisions under pressure. Preferred Qualifications Experience with cloud infrastructure and DevOps practices. Exposure to frontend frameworks or mobile platforms is a plus. Background in mentoring teams and building scalable, secure applications. If you're passionate about leading technology teams, love solving complex problems, and want to make an impact we d love to connect with you.

Technical Architect Location: Noida Experience: 8+ years Role Overview We are looking for a highly skilled and self-motivated Technical Architect to design and lead the implementation of scalable and robust system architectures. You will work closely with delivery teams and customers to ensure technical solutions meet business needs, while driving quality and innovation across projects. Key Responsibilities Develop comprehensive architectural models and collaborate with delivery teams to bring them to life. Identify, assess, and mitigate technical risks throughout the project lifecycle. Lead project meetings with clients, providing technical guidance and aligning solutions with requirements. Design solution architectures that address both functional and non-functional requirements. Get hands-on with critical components, frameworks, and executable architecture to ensure robust implementations. Promote product quality through Agile practices, continuous integration, rigorous code and design reviews, and quality gating. Lead ideation, conceptualization, and prototyping of new product features and solutions. Drive innovation by developing proof of concepts (POCs) and exploring emerging technologies, especially in Cloud computing. Thrive in a dynamic, fast-paced environment with a rapidly growing customer base. Skills & Requirements Bachelor s degree or equivalent in Computer Science or related field. Minimum 8 years of experience in software development and architecture, preferably in enterprise or cloud environments. Proven expertise with Cloud technologies and modern architectural patterns. Strong analytical, organizational, and communication skills. Ability to adapt quickly to new technologies, processes, and organizational structures. Proficient in MS Office tools (Word, Excel, PowerPoint, Outlook). Self-driven, proactive, and able to work independently in a multitasking, fast-paced environment. Professional get-it-done attitude with high ethical standards. If you are passionate about architecture, innovation, and leading technical teams to deliver impactful solutions we d love to hear from you! Qualification : Bachelors degree or equivalent in Computer Science or related field

Executive Setup & Integration Location: Noida Experience: 8+ years Role Overview We are seeking a detail-oriented and experienced Executive Setup & Integration professional to manage the setup, maintenance, and integration of Property Management Systems (PMS), Point of Sale (POS), and Central Reservation Systems (CRS). You will play a critical role in technical analysis, problem-solving, and ensuring smooth integration aligned with operational goals. Key Responsibilities Lead and actively participate in the setup and ongoing maintenance of PMS, adapting functional interfaces to meet technical and operational requirements. Perform in-depth technical analyses and evaluations to support seamless integration between PMS, POS, and CRS platforms. Proactively investigate and resolve operational issues related to PMS, POS, and CRS either independently or as part of the PMS team. Serve as the primary PMS, POS & CRS liaison with Account Managers, managing complex issues and aligning priorities. Support cost management efforts by minimizing through-life costs of PMS systems and driving affordability initiatives. Coordinate system and equipment management within assigned areas to ensure consistent integration performance. Apply expertise in modern cloud-based PMS platforms, including control and integration capabilities. Utilize knowledge of Online Travel Agents (OTA) and Global Distribution Systems (GDS) to enhance integration effectiveness. Align integration activities with master programs, managing risks and opportunities while ensuring value for money. Make informed integration decisions within scope and collaborate with PMS Integration Management for approvals. Take ownership of assigned tasks, delegating to resources as needed while maintaining accountability. Demonstrate experience across multiple phases of the setup and integration lifecycle with a strong understanding of adjacent processes and lifecycle challenges. Skills & Requirements Bachelor s degree or equivalent. Minimum 8 years of experience in support, service, or integration roles within the hospitality or related technology sectors. Strong analytical, organizational, communication, and interpersonal skills. Adaptable to new processes, technologies, and organizational changes. Proficient in MS Office suite (Word, Excel, PowerPoint, Outlook). Ability to work effectively in a multitasking, fast-paced environment. Professional, proactive get-it-done attitude with strong work ethics. If you have a passion for technology integration and delivering seamless hospitality solutions, this is the role for you! Qualification : Bachelors degree or equivalent