Hsbc jobs

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. Role: Consultant Specialist Key Responsibilities: Requirement Analysis: Analyze and finalize business requirements, estimate effort and schedule, and lead sprint planning sessions with well-defined user stories and story points. Impact Analysis: Identify dependencies and blockers, prepare remediation plans, and collaborate with teams across business lines to address impact and required changes. Design: Develop and review technical design to align with department and organizational objectives. Address issues in advance with relevant teams. Coding: Develop and review code based on specifications, adhering to defined coding standards and best practices. Reviews: Conduct design, code, test plan, and test result reviews. Ensure quality of deliverables, address defects, and ensure adherence to outlined processes and practices. Testing: Engage with source and downstream interface teams to deliver well-structured, maintainable, and fully tested systems within time and budget. Implementation: Conduct release planning sessions at the end of each sprint, prepare and review the plan for implementation, and ensure smooth execution of releases. Support: Provide post-implementation support and participate in 24x7 on-call duties, taking ownership of fixing production events. Audits: Ensure compliance with SOX and other audit requirements, and conduct sprint reviews and retrospectives. Maintain documentation for team processes, best practices, and software run books. Collaboration & Adaptability: Work with a globally distributed cross-functional team to build customer-centric products. Embrace changing requirements to provide competitive advantages for our customers. Requirements: To be successful in this role, you should meet the following criteria: Experience: 8-10 years of IT experience, including extensive hands-on experience with React JS, JavaScript, CSS, HTML, Python, and Flask Web Framework. Full Stack Expertise: Proficiency as a Full Stack Engineer, with hands-on experience in React JS/JavaScript and bridging the gap between frontend and backend development. Technical Skills: Strong experience with Oracle/SQL, architecture and design, and end-to-end coding and application development. Stakeholder Management: Experience managing stakeholders across business, architecture, infrastructure, and IT. Production Support: Prior experience in 24x7 on-call support and ensuring continuous operation and issue resolution in production environments. Agile & DevOps: Familiarity with Agile methodologies (Scrum, Kanban, Sprints) and DevOps practices. Regulatory & Compliance: Knowledge of regulatory issues and internal controls, ensuring adherence to compliance policies. Documentation & Delivery: Ability to prepare design documents, analyze requirements, and deliver solutions on schedule while adhering to engineering and quality standards. At HSBC, you'll be part of a dynamic environment that offers continuous professional development, flexible working options, and a collaborative culture. Join us to be part of a global organization where your contributions will make an impact.

If you're looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive, economies to prosper, and ultimately helping people fulfill their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. Role: Consultant Specialist Key Responsibilities: Collaboration & Delivery: Collaborate with the Qualtrics Product Owner (HR Employee Listening), HR Technology, Agile Lead, and/or Scrum Master to deliver the Qualtrics product backlog. Capture, analyze, and document business processes to ensure alignment with business needs. Participate in the design of solutions to address business requirements and configure solutions using the Qualtrics platform. End-to-End Solution Delivery: Work with wider HR Tech teams to deliver end-to-end technical solutions, including integration and embedded surveys. Develop excellent platform knowledge through self-learning, training courses, and collaboration with professional services teams. Actively participate in the Qualtrics Pod, addressing system defects, delivering service requests, managing development changes, performing upgrades/patching, and proactively monitoring system health and performance. Testing & Compliance: Test configurations to ensure they meet requirements and quality standards. Align with HSBC development standards and best practices, including Agile delivery and Release Management controls. Write appropriate functional and technical documentation for all deliveries. Continuous Improvement: Identify opportunities for continuous improvement, focusing on user experience, security, quality, error detection, and performance enhancements. Requirements: To be successful in this role, you should meet the following criteria: Experience: Experience working with the Qualtrics platform or similar SaaS survey/employee experience technology. Background in data or statistical analysis. Proven success within a DevOps and Agile team environment. Experience in software development and/or application configuration. Experience working in a multi-cultural environment with the ability to adapt to different cultures. Experience of working in virtual, geographically dispersed locations and timezones. Technical Skills: Experience with core IT Service Management processes, including Incident Management, Problem Management, and Release Management. Experience of producing technical specifications and documentation. Knowledge of SaaS technology, APIs, and integration technology. Familiarity with the Qualtrics platform functionality, configuration, support resources, and roadmaps. Additional Skills: Strong analytical and problem-solving skills. Strong interpersonal and communication (oral and written) skills. Skilled in creative and lateral thinking. Excellent influencing, persuasion, and negotiation skills in workshops and presentations. Advanced skills in MS Excel, PowerPoint, Word, and Visio (or similar tools). At HSBC, you'll be part of a dynamic environment that fosters continuous professional development, offers flexible working options, and promotes a collaborative culture. Join us to be part of a global organization where your contributions will make a meaningful impact.

About HSBC If you're looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you re aiming to reach the top or take your career in an exciting new direction, HSBC provides opportunities, support, and rewards to help you achieve your goals. With operations in 64 countries and territories, HSBC is one of the largest banking and financial services organizations in the world. We strive to be at the forefront of global growth, enabling businesses to thrive, economies to prosper, and helping individuals realize their ambitions. Role: Project Manager We are currently seeking an experienced professional to join our team as a Project Manager. In this role, you will lead complex IT infrastructure projects, engage with stakeholders, manage project alignment, and oversee financial and executive reporting. You will be a critical part of ensuring that HSBC s projects are successfully delivered and aligned with wider organizational goals. Key Responsibilities: Stakeholder Engagement: Influence the project approach and secure stakeholder buy-in for the project plan, commitments, and changes. Support project and technology teams to proactively manage delivery, balancing scope, schedule, resourcing, dependencies, communications, and budget. Project Alignment & Reporting: Ensure the project aligns with wider program objectives and, when necessary, the broader change portfolio across HSBC. Oversee the monitoring and reporting of progress, issues, dependencies, and risks to program management, internal stakeholders, and steering committees. Provide recommendations to guide decision-making to ensure continued progress toward delivery and benefit realization. Financial Management: Track and manage operating and capital spending within budgetary constraints, identifying risks and discrepancies. Ensure adherence to financial processes and report on financial business case commitments. Project Management Office (PMO): Assist in developing and managing the project management office (PMO) or project management practice. Encourage adherence to the project management framework, security controls, and technology architecture by ensuring compliance with standard controls. Executive Reporting: Provide timely updates to global/regional/business functions and contribute to executive leadership teams to assess performance against project/program objectives. Help identify future roadmaps and areas for improvement. Requirements: Experience: Proven experience managing large, complex IT infrastructure projects and programs using Waterfall, Hybrid, and Agile methodologies. Strong ability to direct and influence stakeholders in a matrix-oriented environment and to build partnerships at both junior and senior levels. Extensive experience in delivering large-scale IT infrastructure projects in a global and complex environment. Proven experience in stakeholder and relationship management. Skills & Certifications: Strong project and program management skills, including decision-making, communication, critical thinking, analytical, and interpersonal skills. PMP or equivalent certifications are desirable. Experience in reporting and presenting to C-suite leadership, enabling executive teams to review performance against project/program objectives. At HSBC, you ll be part of a dynamic and innovative global organization that offers continuous professional growth, flexible working arrangements, and a collaborative work culture. Join us to make an impact on a global scale and shape the future of financial services.

About HSBC If you're looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and ultimately helping people fulfill their hopes and realize their ambitions. The Role We are currently seeking an experienced professional to join our team as a Project Manager. In this role, you will lead the design, development, and implementation of scalable, event-driven systems that bridge the gap between legacy and modern platforms. Your role will be pivotal in ensuring seamless communication, driving the integration of platforms, and leading end-to-end development efforts to deliver robust IT solutions. Principal Responsibilities Events Architecture and Development: Design, develop, and implement scalable, event-driven systems to ensure seamless integration and communication between legacy and modern platforms. Integration Expertise: Lead efforts to integrate legacy platforms with new systems while ensuring minimal downtime and maximum operational efficiency. Full Stack Development: Drive the full-stack development of applications, overseeing both front-end and back-end technologies. Technology Leadership: Provide technical guidance and leadership in the adoption of event-driven and microservices architectures, ensuring alignment with business and technical objectives. Collaboration: Work closely with cross-functional teams, including product managers, architects, and engineers, to deliver robust IT solutions that meet business needs. Stakeholder Engagement: Present technical designs, strategies, and outcomes to senior executives and key stakeholders in a clear and concise manner. Quality Assurance: Oversee quality assurance processes to ensure all deliverables meet the highest standards through rigorous testing and peer reviews. Documentation and Best Practices: Develop comprehensive technical documentation, contribute to organizational knowledge, and promote adherence to best practices across the team. Requirements Experience: 10-15 years of IT experience, including substantial experience in leading enterprise application development, delivery, and support. Project Management Expertise: Solid understanding of software development life cycle models, with expert knowledge of both Agile and traditional project management methodologies. Ability to blend these practices effectively to suit the project and business environment. System Integration: Proven success in integrating legacy systems with modern platforms. Cloud Platforms: Experience with cloud platforms like AWS, Azure, or GCP, focusing on serverless and event-driven services. Event Streaming Technologies: Familiarity with tools like Apache Kafka, RabbitMQ, or other event-streaming technologies. Database Experience: Hands-on experience with both relational (SQL) and NoSQL databases. Agile and SCRUM: Prior experience with SCRUM/Agile methodologies in enterprise-level application development projects. CI/CD & DevOps: Exposure to CI/CD pipelines, containerization (Docker), and orchestration tools (Kubernetes). Strong technical capabilities in DevOps, SAFe, and Agile control frameworks. Cloud Computing & Microservices: Experience in executing projects involving cloud computing, APIs, and microservices. Leadership & Mentorship: Proven ability to mentor, develop talent, and motivate teams to achieve optimal performance levels and career development. Stakeholder Management: Strong ability to translate technical details into business insights, and confidently present ideas and strategies to senior stakeholders and executives. Global Presence: Work for one of the largest financial services institutions in the world with operations across 64 countries and territories. Career Growth: Leverage HSBC s opportunities for professional development and career progression. Impactful Work: Play a key role in driving technological innovation and contributing to the future of global financial services. Qualification : At least 10 15 years of IT experience, including exposure to planning, leading, managing enterprise application development, delivery, and support.

If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Assistant Vice President HBEU Reporting Operations Principal responsibilities Ensuring consistency among various reporting deliverables in integrated reporting including but not limited to financial statement, capital adequacy & liquidity coverage. Manage Delivery of high quality regulatory outputs including regulatory returns, disclosures and internal MI Presenting to the stakeholders and seeking sign off s before regulatory submission or submission for group. Support the production of existing and designing new integrated reporting information requirements and disclosures (ensuring best practice and compliance with listing requirements and regulatory standards). Proficiency in handling the audit & review queries from internal audit, external audit & regulators supervisory controls (S166). Ensuring that all assurance checks are performed ahead of finalization of numbers and preparation of assurance packs for sign off meetings including variance analysis and review of controls checklist. To be well versed with regulatory interpretation & definition prescribed in various regulation including ECB guidelines, PRA regulation, Applied policies & accounting standards. In-depth knowledge of at least two verticals in either of Financial reporting / Regulatory Reporting / Liquidity reporting. Work with Finance Change delivery, Global Regulatory policy and Remediation programs on upcoming Regulatory changes, business requirements and system enhancements to ensure the solutions delivered are fit for purpose and meets the desired objectives. Active participation in User Acceptance Testing (UAT) for every change/release to drive consistency and efficiency and also highlighting the issues and taking it for remediation. Requirements A qualified professional (preferably CA or ICWA or MBA or CFA) with overall post qualification experience of 8+ years. Sound knowledge of the Financial/Banking Services industry, products and systems. Sound understanding of IFRS, experience in analysis of financial statements, IFRS and audit/compliance Ability to work under pressure, report under tight deadlines and deal effectively with issues as they arise. Prior experience in Regulatory Reporting, Liquidity or Financial Reporting function will be an advantage. Preferably having knowledge and experience in Basel III/CRDIV and PRA regulatory rules; AOP & Stress Testing reporting. The role holder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. Knowledge of Python, R, Xceptor or any upcoming technology used within Finance for automation would be preferred. Qualification : A qualified professional (preferably CA or ICWA or MBA or CFA) with overall post qualification experience of 8+ years.

About HSBC If you re looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further. As one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories, HSBC aims to be where the growth is, enabling businesses to thrive and economies to prosper, and ultimately, helping people fulfill their hopes and realize their ambitions. The Role We are seeking an experienced professional to join our team as a Consultant Specialist. In this role, you will play an instrumental part in ensuring the smooth execution of projects by participating in feasibility studies, project planning, technical design, and coding. You will guide and mentor the team, ensure proper communication across the project, and interact directly with clients to resolve issues related to the delivery of projects. Principal Responsibilities Feasibility Study: Participate in the feasibility study to assess the viability of projects. Project Planning: Contribute to the estimation and planning of projects. Requirement Analysis: Analyze project requirements and translate them into actionable plans. Technical Design: Develop or review technical designs to ensure they meet business objectives and technical specifications. Coding & Development: Guide and mentor team members on code development and contribute where required. Reviews: Conduct thorough reviews of design, code, test plans, and test results to ensure quality and alignment with project requirements. Testing: Oversee test planning, strategy, validation, and conduct random testing to ensure deliverables meet expectations. Post-Development Support: Coordinate post-development support to address issues and ensure smooth deployment. Team Management: Ensure effective communication and coordination within the team to foster collaboration and smooth project delivery. Client Interaction: Communicate directly with clients to provide progress updates and resolve any project delivery-related issues. Requirements To be successful in this role, you should meet the following qualifications: In-depth technical/functional knowledge of Core Banking RPS UK (Retail Processing System) and UK banking products. Job Control Language (JCL): Strong experience with IN Stream & Catalogue Procedures, Control Cards, SDFS (Spool), SPICE, SAR & MVS JCL utilities. COBOL: Strong understanding of COBOL programs, including working storage, copy books, subroutines, and Z/OS concepts. DB2 (SQL): Proficiency in relational database concepts and advanced SQL, including error handling and SQL error codes. CICS: Knowledge of infrastructure setup (PCP, PIP, KCP, SCP) and experience in writing CICS programs linked with front-end systems. TSO, ISPF: Hands-on experience with TSO and ISPF. Programming Skills: Experience with REXX, EZYTRIEVE, and SELCOPY. Tools Knowledge: Familiarity with tools like Endevor, File Manager, Road Runner, CLARITY, Fault Analyser, R2DS, RDz, RTC, SONAR. Communication: Strong verbal and written communication skills for effective team and client interaction. Self-sufficiency & Initiative: Demonstrated ability to work independently and take initiative in solving issues, addressing the root causes, and providing solutions. Additional Desired Skills Core Java, SQL Database Knowledge, Spring Boot/Spring Data, JPA/J2EE/Servlets. Experience with Web Services (REST, SOAP) and Microservices. Knowledge of Google Cloud Platform (GCP) / Amazon Web Services (AWS) (certification is a plus). Familiarity with tools such as Maven, GIT, Jenkins, Any point Studio, Spring Tool Suite (STS). Global Presence: Join one of the largest financial institutions in the world with a presence in 64 countries and territories. Career Growth: Benefit from HSBC s opportunities for professional development and career advancement. Impactful Work: Play an integral role in ensuring the smooth operation of high-importance projects. You ll achieve more when you join HSBC.

About the Role Join HSBC and take the next step in your career as a Senior Software Engineer. At HSBC, we offer opportunities, support, and rewards to help you fulfill your potential and take your career in exciting new directions. As one of the largest banking and financial services organizations globally, we operate in 64 countries and territories, providing you with the chance to grow in an international, dynamic environment. In this role, you will be responsible for providing functional support to the HR system globally, assisting in payroll processing, troubleshooting, and working with various teams to resolve issues. Your expertise will play a key part in maintaining system efficiency and supporting business operations. Key Responsibilities Provide global functional support for payroll and HR system tasks, including troubleshooting payroll issues and assisting with production payroll processing. Analyze payroll issues, prepare detailed reports, and collaborate with technical teams to facilitate defect resolution. Maintain and update payroll manuals, SOPs, and KBAs to ensure relevance and accuracy. Prioritize daily tasks and assist team members in troubleshooting and technical issue analysis. Promote process improvement initiatives to enhance efficiency and reduce errors. Standardize processes across regions within Tier-2 BAU support. Identify risks in BAU processes and propose proactive solutions. Support shift work, including weekend coverage, as required. Requirements To be successful in this role, you should have: Fluent spoken and written English communication skills. Strong understanding of SAP HCM Personnel Administration, Info Types, and Payroll Configuration. In-depth knowledge of the EC-Payroll calculation process, including payroll clusters, retro-calculation, taxation, and claims processes. Experience providing support to SAP HCM/Payroll in a multi-country payroll processing environment. Familiarity with SuccessFactors EC Payroll, EC Time Management, and EC Integration Center/ORD Reports. Knowledge of integration between EC and ECPY and experience resolving employee master data replication issues is a plus. SAP Payroll localization knowledge for countries like Mexico, USA, UK, MENA, HK, and China is highly desirable. Ability to build strong client relationships and share knowledge with the team. Proficiency with Microsoft Office (Excel, PowerPoint). Basic knowledge of monitoring tools such as Splunk and Control-M for integration monitoring is advantageous. Understanding of file transmission and transformation in integration environments. Experience with system health checks and troubleshooting HR applications.

About HSBC If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you're aiming to reach the top or seeking an exciting new direction, HSBC offers opportunities, support, and rewards to take you further. As one of the largest banking and financial services organizations globally, with operations across 64 countries and territories, HSBC is committed to enabling businesses to thrive, economies to prosper, and ultimately, helping people fulfill their ambitions. The Role We are seeking an experienced Senior Software Engineer to join our team. You will become part of HSBC s Data Provisioning Technologies team, responsible for managing and working on the cutting edge of CDP (Cloudera Data Platform) and ODP (Open Data Platform) platforms. As part of one of the largest Big Data estates in the banking industry, you will be instrumental in creating engineering solutions for Hadoop platform pipelines and utilizing industry-leading cloud technologies. Responsibilities Contribute to Hadoop Engineering tasks, developing solutions for data pipeline management on CDP/ODP platforms. Work with Python, Ansible, and Kubernetes to create scalable, efficient solutions within a Big Data environment. Collaborate with the Data/Analytics teams to ensure the smooth operation of data systems and platforms. Design and implement technical solutions while adhering to best practices for CI/CD, DevOps, and GitOps methodologies. Develop and support solutions utilizing cloud technologies, ensuring the scalability and robustness of platforms. Contribute to debugging, troubleshooting, and maintaining the high-quality performance of data systems. Utilize Shell scripting, YAML, and modern automation tools to improve deployment and operational efficiency. Work with GitHub, Jenkins, Ansible for version control, continuous integration, and deployment. Requirements To be successful in this role, you should meet the following requirements: 3-6 years of experience in Hadoop Engineering with practical expertise in Python, Ansible, and DevOps methodologies. Strong knowledge of HDP (Hadoop Distribution), CDP, Linux, Python, Ansible, and Kubernetes. Proficient in Shell scripting, YAML, and technical design. Strong understanding of CI/CD concepts and hands-on experience with tools like GitHub, Jenkins, and Ansible. Familiarity with Test automation tools such as JUnit, Selenium, and Cucumber. Experience with industry-leading Cloud technologies and hands-on development in cloud environments. Working knowledge of GitOps and DevSecOps principles. Knowledgeable in Agile methodologies and ideally, certified in one of the frameworks. Strong communication and networking skills, with the ability to collaborate across teams. Ability to work autonomously, take accountability, and drive results in a high-pressure environment. A strong commitment to high-quality standards, and ownership of individual contributions. You ll have the opportunity to work on innovative projects at the forefront of the banking industry. A global platform with exposure to diverse teams and technologies. Join a company committed to professional development and career growth. Achieve more when you join HSBC. Qualification : 3-6 Years Experience in Hadoop Engineering with working experience on Python, Ansible DevOps methodologies.

Job description Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Business Analyst In this role you will: Protect: To protect our data we need robust policies for data management and enhanced governance e.g. data that is consumed from a trusted source, meets quality standards, and complies with regulatory obligations. Connect: Move to a data-led culture through enhanced training including on the job opportunities. Our talent is the glue between protecting our data and unlocking value for our customers. Unlock. Value is unlocked when we deliver on the opportunities our well-managed data presents e.g. improving customer / colleague experience, increasing revenue, commercialising our data, optimising capital, enhancing risk management or reducing costs. Key Responsibilities: Supporting our DataVisa and ROP communities Access management configuration Issue triage Issue investigation and troubleshooting Data analysis and report preparation for customers and leadership teams. Requirements To be successful in this role you should meet the following requirements: Minimum work experience of 6 to 8 years Minimum bachelor s degree Manage and support the analysing and documenting of technical issues arising in DataVisa and Manage ROP Manage and support the investigations into technical issues Support the change management activities which can include diverse tasks such as timeline planning to stakeholder engagement Identify impact of change on training materials and communication channels Manage and support the tracking and documenting progress and managing status reporting Assisting in the implementation of solutions. Qualification : Minimum bachelors degree

About HSBC If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where growth is, enabling businesses to thrive, economies to prosper, and ultimately helping people fulfill their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Manager, Finance Operations. Role: Manager, Finance Operations Key Responsibilities: Financial Reporting: Prepare and review monthly, quarterly, and annual balance sheets, profit and loss schedules, and consolidated final accounts in compliance with International Financial Reporting Standards (IFRS). Variance Analysis: Perform variance analysis and conduct detailed reviews of financial data. Provide insights into financial trends and discrepancies. Management Information: Produce and analyze ad-hoc management information requests to support business decisions. Journal Preparation & Review: Prepare and review various pre- and post-close journals to ensure accurate financial reporting. Accounting & Reporting Principles: Exhibit strong technical knowledge of accounting and reporting principles, with hands-on functional experience in accounting for all balance sheet and income statement heads. Audit Collaboration: Collaborate extensively with external auditors during preliminary and year-end audit procedures to ensure smooth and timely audits. Requirements: To be successful in this role, you should meet the following requirements: Education & Experience: Chartered Accountant/Post Graduate or MBA with post-qualification experience of 2+ years in finance and accounting, or B. Com/M. Com/CA (inter)/CWA (inter)/ACCA with 5+ years of work experience. Financial Accounting & Reporting: Prior experience in financial accounting and reporting, with a strong knowledge of the accounting process. Month-End Closure: Good working knowledge of month-end closure, preferably in the banking sector. Attention to Detail: Meticulous attention to detail with the ability to manage large volumes of data and identify discrepancies. Communication Skills: Strong communication skills to facilitate smooth day-to-day interactions with in-country teams and other stakeholders. Excel Skills: Advanced proficiency in Excel to interpret high data volumes, with a focus on automation where possible. You ll achieve more when you join HSBC. We are committed to building a culture where all employees are valued, respected, and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Qualification : B. Com / M Com/ CA (inter)/ CWA(inter), ACCA : 5+ years of work experience

About HSBC Join HSBC to find out how valued you will be if you are searching for a job where you can truly make an impact. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfill their hopes and realize their ambitions. The Role We are currently seeking an experienced professional to join our team as Manager, Finance Operations. In this role, you will be responsible for ensuring consistency and accuracy in various financial reports, managing regulatory submissions, and driving improvements in integrated reporting processes. Principal Responsibilities Reporting Deliverables: Ensure consistency across various integrated reporting deliverables, including financial statements, capital adequacy, and liquidity coverage. Liquidity & Regulatory Returns: Prepare, analyze, and explain various liquidity and regulatory returns, ensuring compliance with regulations. Stakeholder Communication: Present reports to stakeholders and seek their sign-offs before regulatory submissions or group-level reporting. Integrated Reporting: Support the production and design of new integrated reporting information, ensuring best practices and compliance with listing and regulatory requirements. Audit & Review: Handle audit queries from internal audit, external audit, and regulators, ensuring proper supervisory controls are in place. Cross Reporting Reconciliation: Build control mechanisms for cross-reporting reconciliation and ensure consistency for critical data elements. Assurance Checks: Perform assurance checks ahead of finalizing numbers and prepare assurance packs for sign-off meetings, including variance analysis and control checklist reviews. Regulatory Knowledge: Be well-versed in regulatory interpretation and definitions as prescribed in various regulations such as ECB guidelines, PRA regulations, accounting standards, and policies. Specialized Knowledge: Possess in-depth knowledge of at least two verticals in financial reporting, regulatory reporting, or liquidity reporting. Regulatory Change Management: Collaborate with Finance Change delivery, Global Regulatory policy, and Remediation programs on upcoming regulatory changes, business requirements, and system enhancements to ensure solutions meet objectives and regulatory compliance. Requirements Qualifications: A qualified professional (preferably CA, ICWA, MBA, or CFA) with a minimum of 5+ years of post-qualification experience. Industry Knowledge: Sound knowledge of the financial/banking services industry, products, and systems. Analytical Skills: Strong proficiency in MS Office, especially advanced Excel skills (macros, arrays, and other complex formulas). Regulatory Reporting Experience: Prior experience in regulatory reporting, liquidity, or financial reporting is advantageous. Regulatory Knowledge: Familiarity with Basel III/CRDIV, PRA regulatory rules, and AOP & Stress Testing reporting is preferred. Operational Risk Management: Ability to continually assess operational risks associated with the role, taking into account changes in the business environment, legal requirements, and technology. Technological Proficiency: Knowledge of Python, R, Xceptor, or other technologies used within finance for automation is desirable. Global Presence: Join one of the largest financial institutions in the world with operations in 62 countries and territories. Career Growth: Benefit from HSBC's opportunities for professional development and career progression. Impactful Work: Contribute to the ongoing success of the business and the financial stability of markets worldwide. Qualification : A qualified professional (preferably CA or ICWA or MBA or CFA) with overall post qualification experience of 5+ years.

If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Site Lead, Global Trade Solutions (GTS) Business Services Business: Digital Business Services Principal responsibilities: Impact on the Business: To deliver superior customer service by driving operational performance, (meeting PLAs, reducing cost, driving operational efficiency, and reducing operational risks). Manage GSC ( Global Service Centers ) /BS ( Business Services ) resources effectively to meet strategic objectives of the business. Support and drive effective cross training programmes across GSC/BS locations to ensure that the GSC/BS are adequately resourced to meet the demands of the business. Typical KPIs and Targets: Meet or Exceed PLAs ( Performance Level Agreement ) , drive OOE ( Overall Operating Efficiency ) , reduce operational risk by raising awareness/ sharing best practice, within Business Services Support other Trade BS locations when required to ensure the BS provide the best possible service to the business and their customers. Drive SELF programme, ensure effective cross training programmes are in place. Keep aware of industry changes and opinions. Customers / Stakeholders: Ensure that the customer is at the heart of everything we do both personally and as an organisation. To partner with Global Businesses, Global Change Delivery and other stakeholders to drive operational change programmes and have oversight of operational change programmes that impact the Business Service To assume overall responsibility for process management and operational integrity of the GSC/BS site. Typical KPIs and Targets: Meeting or exceeding PLAs, going the extra mile to deliver superior customer service. Improving trend in both internal and external customer satisfaction scores Ensure that all operations are handled in accordance with procedures and that the Management Team fully understands the operational and financial risks associated with production processing. Leadership & Teamwork: Lead a highly motivated and skilled team, which allows the GSC/BS to meet the business objectives. Build and maintain good working relationships with Business Partners, operate in an open and transparent way being fully accountable for supporting their business. Support other Business Service Teams, Global Transformation and/or other stakeholders in driving operational change programmes. Typical KPIs and Targets: Ensure that all staff have objectives, regular 1:1s, and that SELF training plans/development plans are in place and being monitored. Monthly BP meetings to discuss performance and clear accountability for follow up actions. Active participation and delivery of Global Change programmes Operational Effectiveness & Control: To provide a platform to enable Group companies to significantly reduce their operating costs whilst maintaining Customer service standards. To continually re-assess the operational risks inherent in the business donor Group companies. Ensure adequate contingency procedures are in place to minimize the impact of partial or total site failure. To be aware of the nature of our customers business/trading patterns and alert to any out of the ordinary transactions, which should be escalated to Senior Management To be fully conversant with FIM ( Functional Instruction Manual ) , anti-money laundering and sanctions and internal procedures/polices and regulatory requirements of our business. Typical KPIs and Targets: Be aware of changing economic or market conditions, legal and regulatory requirements, operating procedures, management restructures, and the impact of new technology in conjunction with the donor Group companies. Identifying potential risks and raising with the appropriate party e.g. Risk. Ensure contingency requirements are continually updated in terms of strategic changes on account of migration growth plans in conjunction with central BCP ( Business Continuity Planning ) team. Major Challenges: The nature of the role requires that highly effective resource management techniques be employed to ensure optimal operational efficiency across a wide variety of processes migrated to the GSC from the GTS business. The complexity of the role also requires the job holder to have an in depth understanding of the Trade business and industry standards such as UCP/URC/ISBP ICC opinions/URR. Staff retention will be a significant challenge due to the increasingly competitive nature of the GTS business and the BPO industry in the countries where some of the Business Services teams are located. It is essential that the GSC/BS management team demonstrates HSBC values and is able to lead and motivate staff with widely differing aspirations working in a high-pressure productivity-based environment where deadlines are critical. Job satisfaction through rotation is a key requirement to aid retention therefore effective training and resource management is essential. In migrating work to the GSC Group companies must feel confident that their business is not being put at a greater risk. Effective business knowledge combined with operational risk management will be essential in developing trust and confidence within the business. Role Context: The establishment of the Global Trade Solutions Business Services locations within Digital Business Services is a key part of Commercial Banking strategy, aimed at allowing them to grow their business, drive global consistency, improve customer service and reduce operational risk. The GSC environment focuses on the delivery of a highly professional custom...

If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Manager - Contact Flow Management Principal responsibilities As a Manager Contact Flow Management, you'll work within Contact Centre, to conceive, develop and produce effective IVR automated responses to customer enquiries. IVR designing and governance for WPB markets. Technology Enhancements & Optimization (IVR, CIVR) Migration Deployment & Project Management of CC Technology Business as Usual Requests & Resolving Defects/Fixing Issues Representing business in Daily Stand-ups and other Pod level Agile ceremonies. Requirements Good understanding of contact center and digital technologies Experience of customer journey mapping, Optimization, and an eye for continuous improvement Ability to set clear strategic direction, aligned with Markets, Propositions, Channels and Functions Strong interpersonal skills and ability to bring the organization/teams along with us on this journey. Understands how to navigate the matrix and drive integration opportunities. Strong understanding of culture and experience positively driving culture Knowledge and experience of conversational AI considered a benefit. Bachelor s degree in technology discipline or related field preferred. Must have completed a minimum tenure of 2 years in a Assistant manager You ll achieve more when you join HSBC.

About HSBC If you're seeking a career that opens new doors and offers exciting opportunities, HSBC is the place for you. Whether you aspire to reach the top or explore new career directions, HSBC provides the opportunities, support, and rewards that can propel your career further. We are currently looking for an experienced professional to join the HSBC International Team. Position: FEMA Compliance Specialist Principal Responsibilities As a FEMA Compliance Specialist with HSBC, you will be integral in assisting Relationship Managers (RMs) and clients with FEMA (Foreign Exchange Management Act) queries and ensuring compliance with regulations and operational controls. Your role will focus on supporting clients with regulatory queries, guiding them through documentation processes, and ensuring timely resolution of queries. Key Responsibilities: FEMA Query Management: Assist Relationship Managers (RMs) in addressing FEMA queries raised by clients and ensure that issues are resolved according to established procedures and quality standards. Client and RM Training: Conduct regular sessions and workshops for the RM team and clients on the latest developments in the FEMA landscape, ensuring all parties are updated on regulations and compliance requirements. Compliance Assurance: Ensure compliance with all Internal Procedures, Operational Controls, and Regulatory Requirements pertaining to FEMA and money laundering prevention. Document Review and Guidance: Guide clients on regulatory guidelines before submitting payment requests, reviewing drafts and annexures for accuracy and completeness prior to submission to the bank. Regulatory Document Assistance: Assist clients in filling out regulatory forms and ensure documents meet all necessary criteria before submission. Training and Education: Organize internal and client-facing training events on FEMA, ensuring all stakeholders have the knowledge and tools to comply with regulatory expectations. Client Communication: Maintain effective communication with clients, guiding them on changes in FEMA regulations and managing client inquiries effectively. Risk and Compliance: Collaboratively identify, escalate, mitigate, and resolve risk, compliance, and cross-border matters, ensuring all activities are compliant with both internal and regulatory standards. Standardization: Create and maintain checklists, templates, and ready reckoners for client guidance on document submission for capital account and current account transactions. Requirements: FEMA Certification: A certification in FEMA is required to demonstrate expertise in FEMA regulations and compliance. Educational Qualification: Minimum Graduation or as required for the role. Additional certifications in Compliance, Banking Regulations, or related fields are a plus. Experience: Prior experience working in FEMA-related roles or compliance in the banking/finance sector is preferred. Strong Communication Skills: Ability to engage and guide clients and internal teams effectively, both in written and verbal communication. Regulatory Knowledge: Deep understanding of FEMA regulations, KYC norms, and Anti-Money Laundering (AML) practices. Attention to Detail: Strong ability to review documents and ensure they meet the regulatory and procedural standards. Our Commitment to Diversity & Inclusion HSBC is committed to fostering an inclusive work environment. We embrace diversity and provide equal opportunities to all qualified individuals, regardless of gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity, or any other protected characteristic. At HSBC, we offer a culture that promotes learning and career growth, competitive rewards, and comprehensive benefits, including: Competitive salary and performance-based bonuses Health insurance and well-being programs Opportunities for career development within HSBC s global network A diverse and supportive work environment Qualification : Minimum Graduation or as required for the role, whichever is higher

About HSBC If you re looking for a career that helps you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top, or simply in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, operating in 64 countries and territories. We aim to be where growth is, enabling businesses to thrive, economies to prosper, and helping people fulfill their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Lead Consultant Specialist. Role: Lead Consultant Specialist Key Responsibilities: Incident Management: Ensure the 24/7 availability of critical enterprise applications. Work with Digital, Non-Digital teams, and third parties to identify, classify, and prioritize production incidents. Root Cause Analysis: Collaborate with technical teams to ensure that the root cause of incidents is found as a priority. Ensure actions are documented, assigned, and tracked to meet Service Level Agreements (SLAs). Documentation & Reviews: Document incident and problem management reviews, ensuring all interested parties are invited to incident retrospectives. Oversee the daily management of the incident and problem ticket queues to ensure all open and aging tickets are being worked. Complex Problem Management: Oversee complex problem cases and associated actions, ensuring teams are progressing and collaborating at all times. Ensure problem resolutions are implemented through the appropriate change management policy. Trend Analysis & Action: Identify trends and patterns of incidents and trigger reviews with technical teams. Validate that problems have been documented correctly and contain accurate information. Conduct quality checks on outage records to ensure accurate impact recording. Process Improvement: Ensure the problem management process incorporates new errors into the Known Error Knowledge Base (KB). Produce regular and ad-hoc problem and incident management reports within agreed timescales. Collaboration & Promotion: Coordinate and promote the effective functioning of problem management activities across Digital Support teams and other connected teams. Incident Ticket Management: Ensure incident and problem tickets are up-to-date, working across Digital teams for efficient ticket management. Technology Modernization: Drive technology modernization initiatives and conduct Release Readiness and Milestone Reviews. Requirements: To be successful in this role, you should meet the following requirements: Experience: A decade of experience as an IT Incident Manager or IT Service Manager with excellent problem-solving skills and the ability to collaborate with technical teams. ITIL Knowledge: Advantageous knowledge of ITIL, with ITIL certification being preferred. Experience in Agile & DevOps: Experience of working in Agile environments and familiarity with DevOps practices. Service Desk Tools: Proficiency with service desk tools such as Jira Service Desk, Global Service Desk, and ServiceNow. ITSM Processes: Strong understanding of ITSM processes and participation in CAB meetings to discuss release scope and/or roadblocks. Communication Skills: Excellent written and verbal communication skills. Monitoring & Tooling: Familiarity with tooling for application monitoring using AppDynamics and logging setup using Splunk. Incident & Problem Management Approaches: Proficient in incident and problem management approaches (e.g., Pareto analysis, Ishikawa diagrams, brainstorming). Microservices Architecture: Experience with applications using microservice architecture will be an added advantage. On-Call Availability: Willingness to be on-call to provide impact information for the services. If you're ready to take your career to the next level with HSBC, we encourage you to apply.

Role: Senior Architect Key Responsibilities: Platform Integration & Collaboration: Work across various platforms, collaborating with other support teams to ensure smooth integration and efficient operations. Solution Design & Development: Design, develop, test, and implement changes to solutions based on business requirements and strategic direction. Collaboration with Development Teams: Collaborate with development teams to test and maintain platforms and ensure smooth integration with other systems. Product/Project Support: Communicate regularly with Product Owners and agile Pods to provide ongoing support for products and projects. Guidance & Mentorship: Guide junior team members in development and delivery to help them grow and ensure efficient workflow. Release Support & Monitoring: Responsible for supporting production releases, conducting peer reviews, and overseeing the CI/CD pipeline implementation and service monitoring. Shift & On-Call Availability: Be flexible in working hours, ready to work in shifts and be on-call when needed. Requirements: To be successful in this role, you should meet the following criteria: Experience: 8-10 years of experience in software development, specifically in data analysis or big data projects. Technical Expertise: Strong skills in SpringBoot, Java 8, Kubernetes, Docker, Microservices, and PostgreSQL. Good understanding of CDP 7.1, HDFS filesystems, Unix, and Unix Shell Scripting. Knowledge of Elasticsearch, DevOps concepts, and related platforms. System Design: Proven experience in analyzing complex business requirements and translating them into effective system designs. Data Processing Expertise: Expertise in building and deploying production-level data processing batch systems supported by application support teams. Communication & Collaboration: Ability to work at pace, communicate clearly, and operate both independently and as part of a team. Desirable Skills: Good to have knowledge of Quantexa software, Angular, HTML, CSS, and JavaScript. Optional knowledge of cloud platforms. At HSBC, you'll have the opportunity to make a real impact. We support your career development, offer flexible working, and provide a collaborative, inclusive environment where you can thrive. Qualification : Person should have 8-10 years of experience in s/w development on data analysis or big data projects.

Role: Senior Consultant Specialist We are currently seeking an experienced professional to join our team as a Senior Consultant Specialist. In this role, you will provide critical technical leadership, supporting production incidents, and driving improvements to ensure the highest level of service. You will also collaborate with various teams and play a key role in delivering optimal solutions for business stakeholders. Key Responsibilities: Technical Leadership: Lead technical investigations during service disruptions, ensuring rapid restoration of services. Provide round-the-clock application support and oversight to ensure smooth and seamless operations. Drive service improvements to completion based on incident analysis and root cause investigations. Production Incident Support: Offer technical support during production incidents, facilitating quick resolution and minimizing downtime. Investigate and resolve the root causes of incidents, ensuring continuous improvement of service quality. Analysis & Estimation: Conduct thorough analysis to provide estimations and technical solutions to meet business requirements. Support ongoing Business As Usual (BAU) changes, enhancing system functionality and addressing technical needs. Communication & Collaboration: Effectively communicate with business analysts to offer technical support and strategic insights. Collaborate across teams (business and technical) to ensure smooth and efficient service delivery. Requirements: Experience: Minimum 8 years of relevant work experience with strong expertise in Java, J2EE, Spring, Spring MVC, Spring Integration Framework, and Spring Boot. Extensive server-side development experience, particularly with Java. Technical Skills: Proficient in RTC (Version Control System). Experience with Maven, Jenkins, GitHub, and Ansible. Strong hands-on experience with monitoring and debugging tools such as Splunk and AppDynamics. Basic experience with shell scripting and Python. Support & Troubleshooting: Ability to participate in both intra-day and rare overnight support when required. Proficient in adding new features, debugging existing code, and resolving issues as they arise. Additional Skills (optional): Knowledge of Pivotal Cloud Foundry (PCF) and Spring Integration/Dojo Framework would be an advantage. Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work independently and in team settings. Strong analytical and problem-solving abilities, with sound decision-making capabilities. Flexible and adaptable, capable of taking on different roles and working with new technologies. At HSBC, you ll be part of a dynamic global organization that offers continuous professional development, flexible working options, and a collaborative culture. We are committed to helping you grow, develop your career, and make a meaningful contribution to the financial services industry. Join us to take your career to the next level in an environment that supports innovation, diversity, and professional fulfillment. Qualification : Relevant work experience of 8+ years in Java, J2EE, Spring, Spring MVC, Spring Integration Framework, Spring Boot.

Role: Project Manager We are currently seeking an experienced professional to join our team as a Project Manager. This role involves leading complex programs, managing large-scale IT projects, ensuring stakeholder alignment, and delivering business transformation across technology teams. You will be a key figure in shaping the strategic direction and ensuring seamless execution across various programs. Key Responsibilities: Program Strategy and Management: Lead the program strategy and approach across multiple projects or activities, gaining stakeholder buy-in for plans, commitments, and changes. Break down complex business requirements into epics and user stories, ensuring minimal cross-product coordination for technology teams. Governance and Stakeholder Management: Manage delivery, governance, and reporting to stakeholders, including product owners and leadership within technology. Promote the use of methodologies like Agile, Scrum, Kanban, and Lean within technology teams. Align technology programs with HSBC s strategic objectives and contribute to their realization. Program and Budget Management: Oversee program budgets, including headcount and software delivery capitalization. Manage third-party technology supplier negotiations and service agreements. Guide the development and promotion of the technology portfolio and project management practices. Risk and Reporting: Report progress, issues, dependencies, and risks to relevant committees, influencing decision-making to ensure continued delivery and benefits realization. Ensure proper controls, procedures, and quality assurance processes are in place for the product, aligning with the Business Transformation Framework and HSBC Risk and Controls frameworks. Operational Planning and Risk Mitigation: Establish management procedures to ensure adherence to policies and effectively manage operational risks. Contribute to strategic plans, shaping them into actionable operational objectives. Proactively manage the program roadmap, adjusting for changes while keeping stakeholders focused on agreed outcomes. Ensure 100% compliance by obtaining senior management buy-in on budget, schedule, scope, risk mitigation, and contingency plans. Project Tracking and Issue Resolution: Track project risks and issues, planning mitigation strategies and aligning service remediation with program delivery plans. Collaborate with platform heads to ensure scope, budget, and quality commitments are met within the specified timelines. Requirements: Certifications: PMP and CSM certifications are required. Experience: Extensive experience managing complex IT projects and programs across both business and technology functions. Proven experience in leading large-scale technology transformations using Agile and Waterfall methodologies. Expertise in managing multiple projects, balancing scope, budget, risks, and timelines. Skills: Strong leadership and influencing skills, with the ability to manage senior stakeholders and cross-functional teams. Excellent communication and interpersonal skills to facilitate effective collaboration with business stakeholders, technology teams, and third-party suppliers. Financial management expertise with the ability to negotiate with suppliers and vendors. Strategic & Operational Planning: Ability to coordinate the program roadmap and ensure alignment with strategic objectives. Experience proactively managing project risks and resolving issues. At HSBC, we offer more than just a job we provide a platform for you to build your career and fulfill your potential. You ll be part of a global organization that offers ample growth opportunities, a collaborative work culture, and flexible working arrangements. If you re ready to take your career to the next level, HSBC is the place for you.

If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Product Owner Business: Digital Business Operations Global Operations Principal responsibilities The UAT VP for CROSS BORDER CROSS CURRENCY SVS will lead a team of UAT testers and provide functional support and guidance to the team and ensure the efficacy of testing, manage the risks by timely identification of issues and management of the defects. The role also requires the individual to Manage UAT direct reports, including leading, coaching, and mentoring testing team members. Integrate and embed UAT function into new micro services-based payments infrastructure, which includes defining UAT scope, tools, processes, and flows. Functionally own UAT across Cross border Cross Currency (CBCC) sub value stream(across assets). Work with Product owners and UAT team members to ensure front to back UAT coverage for all project and programs and provide inputs around requirements, defining acceptance criteria and identify applicable UAT test scenarios. Coordinate all cross-application dependencies and downstream impact with IT and business teams to prioritize enhancements and defects into releases.Collaborate and provide release status to leadership team and stakeholders. Drive automation and efficiency initiatives within the UAT set-up. Evaluate optimization of the existing test packs across. Ensure optimal resourcing of UAT test team to conduct regression and functional testing across releases and programs. Ensure UAT team is able to meet project timelines and resolve any cross functional issues, dependencies or impediments. Encourage and implement continuous learning initiatives within the team to stay updated with the latest testing practices and technologies. The individual will be responsible for guiding the team towards achieving unattended automation runs, optimizing test cases , and, streamlining the test packs to enable faster, more robust and comprehensive testing cycles Applying fail-first principles in manual testing to maximize the defect detection efficiency and ensure a robust system quality. Requirements Knowledge of Payments. Well versed with the latest automation testing trends/tools Exposure to Release and test management. Thorough understanding of SDLC & AGILE frameworks. Ability to work effectively with cross-functional teams and manage expectations of multiple stakeholders. Concurrent management of activities across multiple teams spread globally across different time zones. Excellent Communication (written / verbal) & co-ordination skills Assertive, Strong Negotiation / influencing skills Keen Eye for detail. Working Knowledge of tools like QC, Confluence and JIRA. Project Management skills. Over 12 years of payments experience. Strong risk orientation and exposure to Group Compliance, FIM and Risk policies.

About HSBC HSBC is one of the largest banking and financial services organizations in the world, operating in 64 countries and territories. Our mission is to enable businesses to thrive, economies to prosper, and help people fulfill their hopes and ambitions. Whether you're aiming for the top of your career or exploring new directions, HSBC offers the support, opportunities, and rewards to help you realize your potential. Role: Software Engineer HSBC is seeking a Software Engineer to join our team. This role focuses on providing critical support to our production services and ensuring smooth transitions from development to production. You will assist in the daily production monitoring of Internet Banking services, collaborate across multiple teams, and help drive automation and performance improvements. If you re passionate about working in an agile and customer-first environment, this is a great opportunity to further your career. Key Responsibilities: 24x7 Support: Provide on-call support for production services, ensuring timely resolution of any issues. Service Transition: Coordinate implementation activities for a smooth transition from development to production. Production Monitoring: Handle daily production Internet Banking level 1 case checking, investigation, and provide solutions or workarounds. Collaboration: Work closely with server, infrastructure, and business teams to address technical and operational challenges. SRE & DevOps: Understand and assist in Site Reliability Engineering (SRE) and DevOps production support activities. Requirements: Technical Expertise: Strong understanding of web-based application support in a multi-tier architecture, especially within the banking domain. Familiarity with Mobile SRE support activities. Expertise in troubleshooting Java/J2EE/Microservices applications deployed on industry-standard front-end application servers such as IBM WAS, IBM WPS, JBoss, and Tomcat. Experience with UNIX systems and hands-on troubleshooting. Python-based automation experience is a plus. Proficiency in using application performance monitoring tools like AppDynamics, Splunk, BMC Patrol, HP BSM, Dynatrace, etc. Tech Stack: Knowledge of Java / J2EE, AngularJS, node.js, React, Spring, DOJO, HTML, JavaScript. Familiarity with ticketing tools such as BMC Remedy, GSD, or ServiceNow. Cloud & Systems Knowledge: Familiarity with cloud management, Oracle databases, LDAP, MQ, TCP/IP networks, web servers, and data center management. Understanding of Microservices, REST APIs, and integration with platforms like Mule Gateway, AnyPoint, and PCF. Experience in application migration and a clear understanding of the process. Preferred Qualifications: Experience with business-critical server application support. Background working in cloud environments. Understanding of application migration processes and related activities. At HSBC, you ll join a global team working at the forefront of technology and banking services. We offer opportunities for growth, support for work-life balance, and the ability to make a meaningful impact on the global economy. If you re ready to take on a dynamic, customer-facing role and thrive in a fast-paced, collaborative environment, we want to hear from you! Qualification : Candidates with good understanding of Cloud, Oracle database, LDAP, MQ, TCP/IP Networks, Webservers, Data Centre will be preferred.