Idfc First Bank jobs

Job Title: Banker - Customer Experience (North 2) Company: IDFC FIRST Bank Job Type: Full-Time Department: Retail Banking > Branch Banking > Branch Location: Meerut, Uttar Pradesh, India About IDFC FIRST Bank: At IDFC FIRST Bank, we are committed to providing exceptional banking experiences and building lasting relationships with our clients. We are looking for a customer-focused and dynamic professional to join our Meerut branch as a Banker - Customer Experience (North 2). If you have a passion for delivering outstanding service and driving customer engagement, this role is for you! Key Responsibilities: Customer Engagement & Service: Deliver a superior banking experience by understanding and addressing customer financial needs. Build and nurture strong relationships to ensure client satisfaction and long-term loyalty. Serve as a trusted advisor by recommending suitable banking products and services. Sales & Business Growth: Identify opportunities for cross-selling and upselling banking products to enhance customer value. Work collaboratively with the branch team to achieve sales and service targets. Operations & Compliance: Ensure seamless execution of financial transactions in adherence to bank policies and procedures. Stay updated on banking products, industry trends, and compliance regulations. Resolve customer queries and complaints efficiently while maintaining high service standards. Qualifications & Skills: Education: Bachelor's degree in Business, Finance, or a related field. Experience: Minimum 2 years in retail banking or customer service. Skills: Excellent communication, interpersonal, and sales abilities. Technical Proficiency: Knowledge of banking products, MS Office, and banking software. Language: Fluency in English and the local language. Work Environment: Ability to thrive in a fast-paced, customer-centric setting. Competitive salary & benefits Opportunities for career growth & development Be part of a dynamic and customer-focused team If you're passionate about delivering excellence in banking and customer experience, we encourage you to apply and become a part of the IDFC FIRST Bank family! Qualification : Bachelor's degree in Business, Finance, or a related field.

Job Title: Product Sales Manager Trade Sales (Corporates) Location: Kolkata Department: Wholesale Banking Category: Others Job Purpose We are looking for a dynamic and results-driven Product Sales Manager Trade Sales to lead the growth of our Trade Finance & Services portfolio for corporate clients. This role involves sourcing, structuring, and implementing both funded and non-funded trade finance solutions while driving asset growth and revenue. You will work closely with Relationship Managers, Risk teams, and product specialists to deliver customized trade solutions and manage portfolio risks effectively. Key Responsibilities Drive growth in Trade Finance and Services by expanding the asset book and increasing transaction volumes. Identify and engage with high-potential corporate clients, including New-To-Bank (NTB) prospects. Develop and execute account plans and strategies for each client, conducting regular reviews to ensure goal alignment. Collaborate with Coverage and Risk teams to structure optimal trade solutions and manage portfolio risk. Stay informed on market trends, competitor offerings, and regulatory changes in Trade and Capital Account businesses. Provide strategic feedback to Product and Strategy teams to enhance the Transaction Banking product suite. Lead trade sales strategy execution, including product development, sales planning, and service delivery to meet business targets. Train and update Relationship Managers on trade and capital account products and services. Ensure timely implementation of trade transactions and assist clients in resolving queries. Maintain operational discipline by managing deferrals and ensuring compliance with internal processes. Build sector-specific expertise to enhance client engagement and portfolio management. Qualifications & Experience Educational Qualification: Graduate: Any discipline Postgraduate: Any specialization Experience: 5 10 years of relevant experience in product sales, specifically in Trade Finance within banking or financial services Qualification : Graduate Any discipline

Job Requirements Role/Job Title: Senior Test Engineer Function/Department: Information technology Job Purpose: A Quality Analyst with a focus on Automation and Manual Testing is responsible for ensuring the quality of software products across web, mobile, and API platforms. This role involves designing, implementing, and executing test plans, both manually and through automated testing tools, to identify and address defects. The Quality Analyst will also be proficient in database testing, ensuring the integrity and reliability of data interactions within the system Roles & Responsibilities: Test Planning and Design: Develop comprehensive test plans based on project specifications. Design and document test cases for web, mobile, API, and database testing. Collaborate with development teams to understand system requirements. Automation Testing: Develop and maintain automated test scripts using industry-standard tools (e.g. Selenium, Appium). Execute automated test suites and analyze results. Identify opportunities for test automation and implement efficient testing strategies. Manual Testing: Execute manual test cases for functional, regression, and performance testing. Document and report defects, providing detailed information for developers. Conduct exploratory testing to identify unforeseen issues. Web, Mobile, and API Testing: Perform end-to-end testing of web and mobile applications. Validate API functionality and integration points. Ensure compatibility across different browsers and mobile devices. Continuous Integration: Design, implement and maintain CI pipelines for automated testing and deployment Integrate automated tests into CI workflows to enable early detection of defects Continuously assess and optimise CI processes for speed, efficiency and reliability Database Testing: Develop and execute SQL queries to validate data integrity. Verify data transformations and migrations. Identify and address performance issues related to database interactions. Collaboration: Work closely with developers, product managers, and other stakeholders to understand requirements and user stories. Participate in agile ceremonies, providing input on quality-related aspects. Test Documentation: Maintain detailed and organized documentation of test cases, results, and issues. Create and update testing documentation as the application evolves. Educational Qualification (Fulltime): Bachelor of Technology (B.Tech) / Bachelor of Science (B.Sc) / Master of Science (M.Sc) /Master of Technology (M.Tech) / Bachelor of Computer Applications (BCA) / Master of Computer Applications (MCA) Experience: 5-10 Years Qualification : Bachelor of Technology (B.Tech) / Bachelor of Science (B.Sc) / Master of Science (M.Sc) /Master of Technology (M.Tech) / Bachelor of Computer Applications (BCA) / Master of Computer Applications (MCA)

Description Job Requirements Role/ Job Title: Talent Acquisition Manager Business: Corporate Function Roles & Responsibilities: Ensure that all recruitment processes and systems are implemented smoothly in order to facilitate hiring at the bank. Drive talent acquisition channel strategy, focusing on low-cost hiring channels and lowering average cost per hire. Deliver end to end recruitment services for the vertical within the stipulated aggressive timelines and build the talent pipeline for the business to achieve the hiring targets for the LOB within the standard timelines at optimal price points. Ensure that defined SLAs, TAT are met. Participate in the channel strategy for hiring talent, thereby optimising low-cost hiring channels and driving down the average cost per hire. Extensive use of social and professional networking sites to identify potential candidates. Establish and help create a brand value to attract a talent pool from the market. Prioritizing and balancing the recruitment needs as per business criticality. Communicate progress on assigned job vacancies on a regular basis and offer advice on the action plan to close the position within the given SLAs. Keep recruitment budgets and overall resourcing costs in control. Manage the key ratios of TAT, joining ratio, IJP movement, cost per hire, and infant attrition. Continuously derive insights from candidate feedback to design improvements or processes as relevant, with the sponsorship of line and HR leaders. Key Success Metrics: Time to hire; Quality of hire; Talent Diversity; Process excellence; Stakeholder feedback and Cost per hire

Description Job Requirements Job Title: DevOps Engineer Company Name: IDFC FIRST Bank Job Type: Full-Time Job Category: Technology, Analytics & Digital Banking Department: New Age > Information Technology > Engineering > Digital Engineering Location: Chennai, Tamil Nadu, India IDFC FIRST Bank is seeking a highly skilled and motivated DevOps Engineer to join our growing team in Chennai, Tamil Nadu. As a DevOps Engineer, you will play a crucial role in our New Age department, specifically in the Information Technology, Engineering, and Digital Engineering teams. You will be responsible for designing, implementing, and maintaining our DevOps processes and tools to support our digital banking initiatives. Key Responsibilities: Design, implement, and maintain our DevOps processes and tools to support our digital banking initiatives Collaborate with cross-functional teams to identify and implement automation opportunities Monitor and maintain the health and performance of our systems and applications Troubleshoot and resolve any issues in a timely manner Continuously improve our DevOps processes and tools to increase efficiency and productivity Stay up-to-date with industry trends and best practices in DevOps and digital banking Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field Minimum of 3 years of experience in a DevOps role Strong knowledge of DevOps principles and best practices Experience with automation tools such as Ansible, Puppet, or Chef Proficient in scripting languages such as Python, Bash, or PowerShell Experience with cloud platforms such as AWS, Azure, or Google Cloud Knowledge of containerization technologies such as Docker and Kubernetes Familiarity with Agile methodologies and CI/CD pipelines Excellent problem-solving and troubleshooting skills Strong communication and collaboration skills Ability to work in a fast-paced and dynamic environment If you are passionate about DevOps and digital banking and want to be a part of a dynamic and innovative team, then we want to hear from you! Join us at IDFC FIRST Bank and help us revolutionize the banking industry with cutting-edge technology. Qualification : Bachelor's degree in Computer Science, Engineering, or a related field

Role: Bank Authorizer Business Unit: Retail Banking Function/Department: Branch Banking Location: PAN India Experience: 6+ Years (Banking or Allied Business) Education: Graduate/Post-Graduate (Any Discipline) Job Purpose: The Bank Authorizer is responsible for delivering exceptional customer service and fostering long-term banking relationships. This role involves client engagement, customer service, banking operations, liability build-up, and cross-sales at the designated branch while ensuring regulatory compliance. Key Responsibilities: Customer Engagement & Business Growth: Actively engage with assigned customer portfolios to drive CASA (Current & Savings Accounts), Term Deposits (TD), Assets & Wealth cross-sell. Meet and exceed business targets as per the performance scorecard. Offer need-based product solutions that align client requirements with business offerings. Enhance product penetration per customer relationship through effective engagement. Leverage customer references to generate new business opportunities. Customer Service & Relationship Management: Foster a customer-centric approach by ensuring quick resolution of queries and complaints. Strengthen client relationships to enhance customer retention and satisfaction. Regulatory Compliance & Risk Management: Ensure full adherence to banking regulations and internal policies related to: Anti-Money Laundering (AML) Know Your Customer (KYC) Data & Information Security Assist in audit closure by addressing observations in reports. Branch Operations & Governance: Conduct internal audits and ensure adherence to regulatory guidelines. Maintain operational efficiency and support branch-level compliance. Key Performance Metrics: CASA/TD Growth and Share of Customer Wallet Cross-Sell Targets & Product Penetration Performance Scorecard Achievement Customer Satisfaction & Compliance Adherence Be part of a leading BFSI organization driving financial inclusion. Enhance your expertise in retail banking, client management, and financial operations. Work in a dynamic and customer-focused environment. If you have 6+ years of experience in banking or allied businesses, a strong understanding of customer engagement, banking operations, and compliance, we invite you to join our team! Qualification : Graduate/Post-Graduate (Any Discipline)

Job Title: Engineering Manager Location: Chennai Business Unit: Corporate Function Function: Information Technology Experience: 7-10 years Education: Graduate: B.E. (Computer Science, Information Technology) from Tier I/II Institutes Post-Graduate: Any Job Purpose: As an Engineering Manager, you will lead a team of engineers to develop scalable, secure, and reliable banking systems that power various banking services, including account opening, asset & liability management, wealth management, and payments. You will define engineering strategies, drive the technical roadmap, and manage priorities across cross-functional teams to deliver high-impact business solutions. Roles & Responsibilities: Technical Leadership & Architecture: Define the product and service evolution roadmap in collaboration with product owners & business stakeholders. Lead a team of engineers to build and maintain microservice-based applications. Develop and enforce coding standards, guidelines, and best practices. Ensure adherence to SOA architecture principles and web service standards (WSSE, XML, SOAP, WSDL, XSD, UDDI, REST). Oversee database design & management for relational (Oracle) and NoSQL (MongoDB) databases. Project & Agile Management: Drive Agile methodologies for efficient project execution and delivery. Ensure seamless production rollouts using blue-green & canary deployment strategies. Oversee CI/CD pipeline management, ensuring strict adherence to quality gates. Manage application support & incident resolution to maintain system uptime and reliability. Quality & Code Management: Perform code reviews to ensure scalability, security, and maintainability. Implement robust testing methodologies to maintain high-quality deliverables. Maintain enterprise integration standards with Java/Golang, Spring Boot, REST APIs, and XML/JSON data formats. Innovation & Continuous Improvement: Stay updated on modern JavaScript frameworks/libraries like Vue.js, React, or Angular. Drive process automation and engineering excellence to enhance development efficiency. Foster a culture of innovation, collaboration, and technical excellence within the team. Key Skills & Competencies: Strong project management skills, attention to detail, and excellent communication. Expertise in Java/Golang, Spring Boot, REST APIs, XML, JSON, XSLT. Experience with relational (Oracle) and NoSQL (MongoDB) databases. Understanding of front-end technologies (Vue.js, React, or Angular). Be part of a high-impact technology team in the banking sector. Work on cutting-edge digital banking solutions. Lead innovative projects with a focus on security, scalability, and automation. If you have the passion to build the best banking systems in the world, we d love to hear from you!

Job Title: Debt Manager Recoveries Function/Department: Collections Experience: 2+ years of relevant experience Education: Graduate: Any discipline Postgraduate: MBA, PGDM Job Purpose: As a Debt Manager Recoveries, you will be responsible for planning, organizing, and overseeing collections and debt recovery activities. You will manage collection agencies in your assigned territory, ensure EMI retrieval efficiency, and ensure adherence to banking and regulatory guidelines. Your role contributes to the bank s financial health by minimizing delinquencies and optimizing recovery processes. Roles & Responsibilities: Debt Collection & Recovery: Manage the collections process for assigned debts and ensure timely EMI retrieval. Regularly track portfolio performance for specific buckets and delinquency trends. Focus on non-starter cases and implement effective recovery strategies. Follow up with default customers and ensure maximum repayment compliance. Agency & Team Management: Allocate recovery targets to collection agencies or in-house teams. Monitor agency performance and ensure compliance with bank policies. Ensure adherence to legal guidelines and ethical collection practices. Risk & Legal Actions: Trace absconding defaulters and initiate the recovery process. Recommend legal actions for non-recoverable cases and coordinate with the legal team. Follow up on pending legal cases to ensure timely resolution. Reporting & Compliance: Maintain and update delinquent account history and collection records. Provide and analyze MIS reports (daily, weekly, and monthly collection performance). Ensure strict adherence to regulatory and internal collection policies. Key Competencies: Strong knowledge of collections, debt management, and recovery strategies. Experience in managing agencies and tracking portfolio delinquency. Ability to negotiate, persuade, and influence customers for timely payments. Strong analytical skills to review collection trends and performance metrics. Understanding of legal & regulatory frameworks related to debt collection. Be part of a high-impact role in the banking sector. Work in a dynamic, target-driven environment with career growth opportunities. Contribute to the financial stability and risk management of the bank. If you are a results-driven professional with expertise in collections and recovery, we would love to hear from you! Qualification : Graduate: Any discipline Postgraduate: MBA, PGDM

Job Title: Customer Service Executive Function: Customer Experience Experience: 2-3 years in Customer Service Education: Graduate: Any discipline Postgraduate: MBA, PGDM (preferred) Job Purpose: As a Customer Service Executive, you will be responsible for delivering exceptional customer service, enhancing customer experience, and acting as a brand ambassador for the company. Your role involves resolving customer queries, improving service quality, and ensuring customer satisfaction, loyalty, and retention. Roles & Responsibilities: Customer Support & Query Resolution: Provide timely and effective resolutions to customer queries and complaints. Take ownership of customer issues and follow through to resolution. Maintain accurate records of customer interactions and service actions. Service Quality & Process Improvement: Develop and implement service policies, procedures, and standards. Analyze MIS reports to enhance productivity and efficiency. Stay updated with industry best practices to improve customer experience. Customer Engagement & Brand Advocacy: Actively monitor and engage with customers on Twitter, Facebook, and other social platforms. Participate in social media discussions, blogs, and online communities. Improve the company s brand image by effectively handling complaints and grievances. Team Development & Resource Management: Mentor and develop customer service team members. Foster an environment of encouragement and empowerment to drive performance. Ensure adherence to budget and resource utilization for achieving qualitative and quantitative targets. Stakeholder & Cross-Functional Collaboration: Liaise with internal departments to ensure quick resolution of customer issues. Identify business opportunities by analyzing customer feedback. Work towards reducing resolution time through effective close-looping. Key Competencies: Strong understanding of customer service principles and best practices. Excellent communication, problem-solving, and interpersonal skills. Ability to handle social media interactions and brand reputation management. Data-driven approach to service quality enhancement and process optimization. Experience in mentoring teams and managing customer service operations. Be part of a customer-centric organization focused on service excellence. Gain hands-on experience in customer engagement, service strategy, and brand advocacy. Work in a dynamic and collaborative environment with growth opportunities. If you are passionate about customer service and eager to make a difference, we would love to hear from you! Qualification :

Job Title: Senior Developer Function/Department: Information Technology Experience: 5-8 years in Software Development Education: Graduate: B.Sc / B.Tech / BCA / BE Postgraduate: M.Sc / M.Tech / MCA / ME Job Purpose: As a Senior Backend Developer, you will play a key role in designing, developing, and maintaining scalable and high-performance backend systems. You will collaborate with cross-functional teams to ensure seamless integration, reliability, and efficiency of backend services. This role requires technical leadership, problem-solving abilities, and a passion for innovation to drive the technical direction of our projects. Roles & Responsibilities: Backend Development & Architecture: Architect, design, and implement high-performance backend services using Java or Golang. Develop RESTful APIs and integrate with frontend and third-party systems. Optimize backend applications for scalability, reliability, and efficiency. Code Quality & Performance Optimization: Write clean, efficient, and maintainable code following best practices. Identify and resolve performance bottlenecks and scalability issues. Ensure backend security, data integrity, and compliance with best practices. Technical Leadership & Collaboration: Provide mentorship and technical guidance to junior developers. Work closely with frontend developers, product managers, and stakeholders to deliver high-quality solutions. Participate in code reviews and enforce industry coding standards. Testing & Deployment: Implement unit tests, integration tests, and end-to-end testing strategies. Work with CI/CD pipelines (e.g., Jenkins, Docker) to automate deployments. Ensure smooth production rollout using blue-green and canary deployments. Continuous Learning & Innovation: Stay updated with the latest industry trends, frameworks, and best practices. Improve development processes by incorporating modern tools and methodologies. Technical Skills: Backend Development: Java OR Golang, Spring, Spring Boot, Gin API Development: RESTful API design and implementation Database Management: SQL (MySQL, PostgreSQL) OR NoSQL databases Microservices & Cloud: AWS, Azure, Google Cloud, Kubernetes Security & Performance: Secure coding practices, performance optimization DevOps & CI/CD: Jenkins, Docker, Kubernetes, Git, CI/CD pipelines Monitoring & Tracing: Jaeger, Log aggregation tools Version Control: Git, GitHub, Bitbucket Additional: GraphQL familiarity Soft Skills: Excellent problem-solving and analytical abilities. Strong communication and collaboration skills. Ability to work independently and manage multiple tasks effectively. Experience with agile development methodologies. Work on cutting-edge technology in a fast-paced environment. Lead and mentor a team of developers. Drive innovation and build scalable solutions. Collaborate with top industry professionals in a dynamic ecosystem. If you re a highly skilled backend developer looking to take on challenging projects, we d love to hear from you!

Job Title: Senior Engineering Manager / Engineering Manager Location: Bengaluru Department: Information Technology Category: Others Job Purpose We are seeking an experienced and hands-on Engineering Manager with a solid technical background in Node.js, Golang, or Java. The ideal candidate is a skilled coder, capable of leading engineering teams to deliver scalable, high-quality software. You ll manage squads independently, drive cloud-native and microservices-based development, and collaborate cross-functionally to meet business goals. Experience with AWS is a strong advantage. Key Responsibilities 1. Technical Leadership Lead, mentor, and inspire engineering teams to deliver robust and efficient solutions. Provide technical guidance, enforce coding standards, and encourage best practices. 2. Full Stack Development Actively contribute to development using ReactJS, Golang, or Java. Demonstrate hands-on technical leadership through coding, design, and code reviews. 3. Architecture & Design Design and implement scalable microservices and cloud-native architectures. Ensure system reliability, security, and performance across distributed systems. 4. Squad Management Independently lead squads, ensuring timely and high-quality delivery of projects. Foster a collaborative, inclusive, and high-performance team culture. 5. Cross-Functional Collaboration Work closely with Product Managers, Designers, and other stakeholders to align tech execution with business priorities. Translate requirements into effective engineering solutions. 6. Innovation & Continuous Improvement Stay ahead of technology trends and continuously improve engineering practices. Evaluate and implement new tools, frameworks, and methodologies as needed. Required Skills & Experience Strong engineering background with proven leadership in software development roles. Expertise in Node.js, Golang, or Java with hands-on coding experience. Deep understanding of microservices and cloud-native architecture. Experience with AWS or similar cloud platforms. Excellent problem-solving, analytical, and communication skills. Preferred Qualifications Experience with Agile methodologies and DevOps practices. Familiarity with Docker, Kubernetes, and other containerization tools. Prior experience managing engineering teams in a fast-paced environment. AWS certifications are a strong plus. Proven ability to deliver complex and scalable software products. Educational Qualifications Undergraduate: B.Sc / B.Tech / BCA Postgraduate: M.Sc / M.Tech / MCA Qualification : M.Sc / M.Tech / MCA

Job Title: Relationship Manager NRI Department: Retail Banking Location: Mumbai Experience: 5 to 10 Years (Relevant Branch Banking Experience) Education: Graduate (Any discipline); Postgraduate preferred Job Purpose: The Relationship Manager NRI is responsible for acquiring new-to-bank NRI customers and deepening existing relationships through tailored financial solutions. This role plays a key part in enhancing customer engagement, cross-selling banking products, and ensuring world-class service delivery. The role demands close coordination with internal teams like product and operations to create seamless customer experiences, aligned with the overall goals of the branch banking division. Key Responsibilities: Customer Acquisition & Relationship Building Acquire NTB (New-to-Bank) NRI customers through referrals, networking, and targeted sales efforts. Build long-term relationships by understanding customer needs and delivering personalized banking solutions. Expand existing customer relationships by penetrating group or family accounts. Sales & Product Advisory Cross-sell relevant banking and investment products based on customer profiling and financial needs. Promote new product offerings or enhancements to deepen wallet share. Ensure proactive engagement and advisory support to retain high-value NRI clients. Customer Service & Experience Provide timely resolution of customer queries and complaints, ensuring high satisfaction. Track service turnaround times and ensure all service requests are fulfilled as per SLA. Collaborate with the Senior Relationship Manager NRI to maintain a best-in-class service model. Internal Coordination Work with product, operations, and compliance teams to ensure smooth transaction processing and service delivery. Maintain accurate and updated relationship records for all assigned customer accounts. Sales Strategy & Initiatives Assist in designing and executing special sales campaigns, customer meets, and NRI engagement events. Provide market intelligence and competitor insights to enhance acquisition and retention strategies. Suggest process improvements to enhance service quality and operational efficiency across the branch. Skills & Competencies: Strong relationship management and interpersonal skills Knowledge of NRI banking products, regulatory norms, and global remittance platforms Ability to communicate effectively and persuasively Goal-oriented, self-motivated, and customer-centric High integrity and adherence to compliance guidelines Qualifications: Graduate in any discipline (mandatory) Postgraduate or MBA (preferred) Experience Required: 5 to 10 years of experience in branch banking, preferably in NRI customer management Summary: The Relationship Manager NRI plays a strategic role in acquiring, retaining, and growing NRI client relationships through superior customer service, product advisory, and process excellence. As a key driver of branch performance, the incumbent will work closely with cross-functional teams to achieve business targets while ensuring regulatory compliance and customer satisfaction. Qualification : Graduate (Any discipline); Postgraduate preferred

Job Title: Compliance Manager Regulatory Relationship Location: Mumbai Department: Compliance Category: Others Job Purpose We are seeking a detail-oriented and proactive Compliance Manager Regulatory Relationship to support the Compliance function by ensuring that the bank s policies, procedures, and operations align with regulatory and ethical standards. This role involves monitoring regulatory changes, reviewing internal processes, and driving compliance initiatives across departments. Key Responsibilities Manage and oversee compliance-related operations including policies, investments, and procedures. Design, implement, and monitor internal control systems to prevent and address legal or policy violations. Conduct regular assessments of compliance frameworks to enhance their efficiency and effectiveness. Identify risks and recurring issues by reviewing internal reports and procedural documentation. Conduct periodic audits of processes and maintain accurate compliance records. Develop compliance manuals, checklists, and regulatory documentation. Collaborate with department heads to review and update compliance policies across functions. Engage with senior management to drive implementation of compliance frameworks. Initiate investigations into instances of non-compliance and follow through with corrective actions. Facilitate employee training programs focused on legal and compliance standards. Supervise compliance officers and promote knowledge sharing and best practices within the team. Foster collaboration with internal stakeholders to align compliance efforts across the bank. Stay updated on evolving regulatory trends and industry best practices. Promote a culture of accountability, continuous learning, and shared ownership within the compliance team. Support in attracting, developing, and retaining top talent within the compliance function. Qualifications & Experience Educational Requirements: Graduate in any discipline (mandatory) Postgraduate degree in a relevant field (preferred) Experience: 2 5 years of relevant experience in regulatory compliance within the banking or financial services sector Qualification : Graduate in any discipline (mandatory)

Job Requirements Role/Job Title: Analyst- Enterprise, Network & Reconciliation Function/ Department: Retail Banking Operations - Centralised Control Unit Job purpose: As part of the Retail Operations team, individuals must be well versed with the various digital products and the process defined by regulator & network and should have experience in managing the reconciliation processes. Roles & Responsibilities: Candidate should have prior experience in handling the channel reconciliation/digital banking processes. The candidate should be well versed with the various digital products and the process defined by regulator & network. The candidate should have strong interaction, communication skills to liaison with vendor support/network/peers and good inter person skills to communicate & interact with senior management. The candidate should be well versed with Network provided system as well as expertise in MS office. Good Vendor Management skills in terms of managing third party vendors is required. Managerial & Leadership Responsibilities: The candidate should have experience in managing the reconciliation processes. The candidate should have detailed knowledge of the processes. Key Success Metrics: Subject Matter Expertise in performing the Reconciliation. Subject Matter expert on Network system. Education Qualification: Graduation: Any Post-graduation: Any Experience: 2 to 5 Years of experience.

Description Job Requirements Job Title Associate Compliance Place of work - Mumbai Business Unit - Retail Banking Function Compliance Job Purpose: The role entails the responsibility to support Compliance Manager in ensuring bank's policies and procedures comply with regulatory and ethical standards. It includes evaluating all current and new compliance regulations, reviewing bank's processes, and leading training sessions. Roles & Responsibilities: Tracking, monitoring, validating and responding to ad-hoc RBI queries and data requests received from RBI by coordinating with internal stakeholders. Maintain daily, weekly and monthly MIS reports on status of ad-hoc queries and data requests received from RBI. Coordinate with internal & external auditors during audits and examinations, ensuring timely and accurate communication. Coordinate with RBI and Bank s Senior Management for data requirements, meetings, and responses to draft observations, etc., during the RBI inspection. Assist in the submission of RBS data and other regulatory requirements. Coordinate with Compliance Advisory team for review of ad-hoc submission and RBI Inspection related submissions. Monitoring timely submission of Regulatory requirements. Tracking, monitoring, validating and responding to the queries and data requests received from SLBC. Maintain MIS of Incognito Visit, RBI training, internal/external training for presenting in Board, ACB and other Management Committees Obtaining the required approvals/ clarifications from the Regulators. Maintaining the records of all Regulatory/ Statutory Communications in hard as well as soft copies. Educational Qualifications: Graduate - Any Experience: Minimum of 1 -3+ years in Compliance, Audit, Risk other Support functions

Job Requirements Role/ Job Title: Senior - Growth Manager - HPE Function/ Department: HPE Job Purpose: The role is responsible for development and execution of comprehensive marketing strategies to drive growth and revenue. Work closely with a team of competent marketing professionals and collaborate cross-functionally to optimize campaigns and initiatives. Roles & Responsibilities: Develop and execute innovative growth marketing strategies to achieve business objectives. Lead and mentor a team of growth marketing managers and associates. Analyze market trends, customer behavior, and competitor activities to identify opportunities for growth. Collaborate with product, sales, and other teams to align marketing efforts with overall business goals. Manage and optimize digital marketing channels. Implement A/B testing and other experimentation techniques to optimize campaign performance. Monitor and analyze key performance indicators (KPIs) to track the effectiveness of marketing efforts. Identify areas for improvement and implement initiatives to enhance marketing performance and efficiency. Stay up to date with industry trends and best practices in growth marketing. Secondary Responsibilities: Expert in problem solving skills & Positive attitude. Understand the Business Portfolio target & able to plan marketing strategy & plan execution with stakeholders. Optimized customer journey (CRO) on digital platform / assisted journey. Bureau data understanding & utilize the same in digital marketing. Basic Assets & Credit Card Product Knowledge. Expert in sales lead management / lead lifecycle. Knowledge to handle both existing & new customer marketing strategy. Comfortable to work in Agile team with incremental RoI strategy. Basic knowledge of Data Analytics & Statistics (From marketing perspective). Managerial & Leadership Responsibilities: Target-oriented with proven ability to multitask. Experienced in people management and development, comfortable managing in a matrixed and/or Agile environment. Education Qualification: Graduation: Science / Commerce /B Tech - Computer Science / IT Post-graduation: MBA Experience: 5 to 10 years of relevant experience. Qualification : Science / Commerce /B Tech - Computer Science / IT

Job Requirements Role/Job Title: Product Manager-Mutual Fund. Function/Department: Wealth, Retail Liabilities. Job Purpose: This role also involves managing relationships with business partners, AMCs, and third-party product providers ideating on product opportunities and building financial planning models. Roles & responsibilities: Onboarding of new products (MF, PMS,AIF) by way of evaluation, due diligence, suitability, commercials, sales & operational processes Relationship management with business partners, AMCs, Third Party product providers Ensure legal & compliance requirements with respect to investment products are met. Attend fund manager calls and provide input where ever necessary. Ideate on opportunities to enhance the product basket. Maintain top standards of internal and external communication. Automate Excel sheets and build models on financial planning. Collate and update Weekly/Monthly reports and presentations. Secondary Responsibilities: MIS & platform enhancements Satisfactory regulatory audits Run campaigns and assist in Investor education programs. Managerial & leadership responsibilities: Self-starter Motivated and hard-working In-depth knowledge of investment products across asset classes Skills Required: Strong knowledge on mutual funds and portfolios (PMS/AIF is a bonus) Excellent verbal and written communication Education Qualification: Post-graduation: Any Experience: 2 5 years Industry Banking/ Wealth Management / AMC Functional Area Products

Description Job Requirements Role/Job Title: Product Lead-Cross Sell Function/ Department: Rural banking Job Purpose: The role entails scaling up thecross-sellbusiness for the bank, bydeveloping strategiesto expand the existing products, channels, segments andcustomer basebydelivering banking needsto the customers in the mostcost efficientandtechnology effectivemanner. It includes building up teams, systems, process and culture amenable to the scale and consistency of delivery. Role will closelycollaboratewithRural SalesandRetail Assetsteam - Business Heads,Business Analytics,Digital Marketing& Transformation,Branch Bankingteams and Technology teams for same. The role has aP&L responsibilityfor theCross-sellbusiness contributing to the largerorganizational objectivesof the bank. This role encapsulates the responsibility of providing aseamless and fulfilling customer experienceand ensuring we become the primary bank for allbanking needs Roles & Responsibilities: Build great best in class products and great customer experiences and user experiences for theCross-sellbusiness. Ideate, co-create products for existing customers along with the product heads of each business. Own program building, tech wireframing and user experience for the above products offered to existing customers. Co-create custom products and experiences for Branch liabilities franchise and own program building, tech wireframing and user experience. Constantly build differentiated offerings to the customer that enablesbusiness growth Build the best in category customer experience to existing customers and branch Liabilities franchise both internal and external customers Secondary Responsibilities: Enable and activatedigital distributionand on-demand instant delivery of services across ETB, customer X-sell. Collaboratewith other departments and functions to build best-in-classproducts and service offeringsto the customer. Managerial andLeadership Responsibilities: Champion the IDFC First'scustomer first cultureby driving the team to take uphigh degree servicing normsto ensure absolutecustomer delight. Create an environment for focused onautomation and digital enablementto fulfil customer s needs holistically. Champion the business model that keeps technology, analytics andcustomer centricityat the heart of the day to day functioning Key Success Metrics: Coverage of X-sell productson the eligible segments Growth in business through incremental programs created for X-Sell across products. ETB business mix from own channels vs external channels. Ease of process & differentiated customer treatment for Branch walkin/ETB X-sell customer vis a vis other mode ofonboarding. Revenue generated/branch. X-Sell to be the largest channel for each business line at below average market cost of acquisition Education Qualification: Postgraduate & equivalent (Masters) Experience: 5 to 10 years

Role: Marketing Technology Manager Function/Department: HPE Experience: 5 to 10 Years Education: Any Graduate / Postgraduate Job Purpose: We are seeking a Marketing Technology Manager to enhance our B2C campaign efforts within Salesforce Marketing Cloud (SFMC). The ideal candidate will play a key role in executing BAU campaigns across multiple channels while building a cutting-edge marketing technology stack that aligns with our Customer First approach. Key Responsibilities: Campaign Development & Execution: Design and implement B2C marketing campaigns across Email, SMS, WhatsApp, Push Notifications, Journeys, Landing Pages, and Forms using SFMC modules such as Email Studio, Automation Studio, Journey Builder, Contact Builder, and Content Builder. Optimize existing campaigns for better engagement and performance. Data Management & Integration: Understand database architecture, including primary/foreign keys and data relationships. Create and update data extensions to support personalized campaign requirements. Develop responsive web cloud pages for landing pages and survey forms. Testing & Optimization: Implement a robust testing process before releasing new features/scripts. Continuously monitor and fine-tune features to enhance performance. Enforce email best practices and standard naming conventions. Marketing Technology & Strategy: Assess the current MarTech architecture and identify gaps for improvement. Coordinate with stakeholders and external agencies to enhance the digital marketing stack. Oversee data security, product enhancements, and compliance. Performance & Process Improvement: Ensure high performance and uptime of the marketing technology stack, aligning with department KPIs. Champion agile development to streamline operational processes. Exciting opportunity to work with advanced marketing technology. Collaborate with industry leaders in digital transformation. Make a real impact by driving customer-centric marketing strategies. If you're passionate about MarTech innovation, Salesforce Marketing Cloud, and data-driven campaigns, apply now and be a part of our dynamic team!

Role: Principal - Growth Manager (HPE) Function/Department: HPE Experience: 8-12 Years Education: Graduation: B.Tech, BCA, BE, B.Sc Post-Graduation: M.Tech, MCA, MBA, M.Sc Job Purpose: We are looking for a Principal - Growth Manager to lead the end-to-end digital marketing strategy for Debt Management. This role will be responsible for driving revenue growth through data-driven digital campaigns, optimizing the debt recovery process, and ensuring maximum ROI from marketing investments. You will collaborate with multiple stakeholders to design and execute impactful marketing initiatives that align with business goals. Key Responsibilities: Growth Strategy & Digital Optimization: Design and implement growth strategies to enhance the debt management process via digital channels. Lead digital marketing objectives for debt management, working with Agile Campaign Teams to drive lead generation and maximize business outcomes. Optimize cross-channel customer journeys based on analytics, stakeholder inputs, and industry benchmarks. Define audience segmentation strategies to deliver personalized offers, content, and conversations. Revenue & Performance Management: Own revenue targets for debt management and drive measurable business growth. Develop, monitor, and refine campaign performance metrics to ensure continuous optimization. Provide regular performance reports to senior leadership and make data-driven decisions to enhance campaign success. Conduct market research to identify trends and improve digital marketing effectiveness. Leadership & Collaboration: Lead and mentor a team of growth managers to drive campaign execution and achieve targets. Work cross-functionally with internal teams and external partners to develop and execute marketing strategies. Ensure seamless execution of sales lead management and lead lifecycle optimization. Secondary Responsibilities: Strong problem-solving skills with a growth mindset. Ability to understand business targets and translate them into effective marketing strategies. Optimize customer journeys (CRO) on digital and assisted platforms. Utilize bureau data insights for digital marketing strategies. Knowledge of financial products and customer lifecycle management. Comfortable working in Agile environments with an incremental ROI approach. Basic proficiency in Data Analytics & Statistics for marketing insights. Preferred Skills & Tools: Proven track record in scaling business and driving growth through digital campaigns. Hands-on experience with leading MarTech tools such as CleverTap, Salesforce Marketing Cloud, Google Analytics, and automation platforms. Ability to independently lead, communicate, and collaborate with multiple business partners and global teams. Lead high-impact digital growth initiatives in a fast-paced, data-driven environment. Work with cutting-edge MarTech tools and drive innovation in debt management marketing. Collaborate with industry experts and contribute to business growth through digital transformation. If you're a strategic thinker with a passion for digital marketing, revenue growth, and performance optimization, we invite you to apply and be part of our dynamic team! Qualification : Graduation:Bachelor of Technology B.Tech, Bachelor of Computer Applications - BCA, Bachelor of Engineering - BE, Bachelor of Science - B.ScPost-graduation: Master of Technology M.Tech, Master of Computer Applications - MCA, Master of Business Administration - MBA, Master of Science - M.Sc