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Product Ai Tester / Quality Engineer Ii

Zostel

1+ Year β€’ Full-time β€’ India

Product AI Tester / Quality Engineer II Location: Remote (with occasional stays at Zostel properties) Experience: 1-4 years Employment: Full-Time About Zostel We didn t just build hostels we created a playground for curious travelers. Now, we re weaving AI into every step of the guest journey from predictive pricing to automated operations and super-personalized recommendations so travelers get that magical wow, this just works feeling. Quality is our moat, and you will be the guardian of that promise. What You'll Do Own the Quality Narrative Collaborate with Product Managers from ideation to launch to define what "good" looks like. Translate fuzzy product ideas into clear, testable acceptance criteria and call out anything vague. AI-First Testing & Tooling Build and maintain smart automated test suites using tools like Testsigma, AccelQ, or any new AI-powered QA tech. Coach the team on where AI can reduce tedious regression cycles and where human intuition still reigns. Automate Like a Developer Write lightweight automation scripts (Python preferred, but JavaScript or Java also welcome) to test APIs, mock data, and generate load. Keep the CI/CD pipeline stable if it breaks, you re already on it before Slack lights up. Exploratory Sherlocking Put on the traveler hat and explore the product to find those tricky, production-only bugs. Log crystal-clear bugs engineers actually thank you for. Data-Driven Feedback Loops Dive into logs, dashboards, and SQL queries to detect flakiness and trending issues. Use data, not gut feelings, to recommend improvements. Release Confidence & Post-Launch Vigil Approve (or hold) production releases with confidence. Monitor live metrics post-launch to catch and fix issues before users notice. Who You Are Degree: BE/BTech in Computer Science, IT, or equivalent hands-on experience. Skills: Comfortable coding automation scripts (Python is a plus). Experience: 1-4 years in real-world QA/testing, ready to move beyond checkbox testing to AI-powered efficiency. Collaboration: You speak fluent engineer and product manager, bridging gaps smoothly. Detail-Oriented: You catch pixel-perfect UI glitches and subtle latency spikes. Curious Learner: The moment a new AI testing tool launches, you re already exploring it. Influence Zostel s AI-powered future with your test coverage ensuring smooth feature rollouts to thousands of travelers. Work with the latest QA technology, leaving legacy testing frameworks behind. Enjoy remote-first work with the option to stay at Zostel hostels when wanderlust calls. Take full ownership spot a problem and you get the keys (and Slack emoji) to fix it. Qualification : BE/BTech in Computer Science, IT, or equivalent hands-on experience

Ai Product tester Quality Product Quality Engineer +44 more
CO

Senior Software Engineer - Test Automation

Coinbase

7+ Years β€’ Full-time β€’ India

Senior Software Engineer, EAA Integrations (Test Automation) At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. EAA Integrations specializes in automation, building robust test automation frameworks to streamline system testing, enhance data integration, and improve business process efficiency. Our team develops reusable automation solutions along with integrations that empower teams to quickly and effectively validate complex systems, ensuring high-quality integrations and reliable performance. To strengthen the Enterprise Apps team, we are looking for a Senior Software Engineer, who can help build scalable and secure test automation frameworks to automate API testing and Functional Testing. The Senior Software Engineers will work with product managers, TPMs and other automation developers to write high quality test applications and software code, as required by Coinbase business teams. What you ll be doing: Automation Engineer: Design, develop, maintain, and enhance the test automation platforms strategy, ensuring widespread adoption, usage, and thorough metrics tracking. Test Strategy: Develop comprehensive test strategies covering unit, functional (API/UI), and end-to-end testing across multiple business applications and IT systems. Test Development: Implement UI/API automated test scripts, focusing on unit, functional and integration testing of various enterprise applications, including but not limited to Salesforce, Netsuite, and AWS. Performance and Load Testing: Establish comprehensive load testing, performance testing, and regression testing strategies for enterprise applications. CI/CD Integration: Integrate automated tests into CI/CD pipelines to ensure continuous testing and validation across development and production environments. Technical Leadership: Provide technical expertise and thought leadership in test automation, establishing best practices and ensuring high-quality testing standards. Documentation & Training: Create and maintain technical documentation for automated testing processes, and train new QA engineers on best practices and methodologies. What we look for in you (ie. job requirements): Bachelor's Degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Experience: 7+ years of experience in software engineering, with significant expertise in test automation platforms and tools. Technical Skills: Nice to have proficiency in tools such as Playwright or UiPath for UI testing, Loader for load and performance testing APIs. Familiarity with any Test Automation Frameworks like Selenium, UiPath,Sfopsetc. for API and Functional testing. Skills: Strong programming skills in Python or JavaScript, or similar languages. Experience with continuous integration/continuous deployment (CI/CD) practices. Problem Solving: Proven track record of having a material impact on engineering velocity and product quality through automation-first testing approaches. Communication: Strong documentation skills and the ability to train and mentor other engineers on testing best practices. Nice to haves: Expertise in UIPath or Playwright or similar tools. Qualification : Bachelor's Degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

Senior Software Senior software Engineer Senior engineer +46 more
SC

Business Development Manager - Oleo Chemicals

Scimplify

2+ Years β€’ Full-time β€’ Bengaluru, Karnataka, India

Business Development Manager Oleo Chemicals Location: Bangalore Experience: 2+ years Work Type: Full-Time About Scimplify Scimplify is a specialty chemicals manufacturing company offering end-to-end solutions from R&D and custom synthesis to large-scale manufacturing and doorstep delivery. Headquartered in Bengaluru, we serve multiple industries including pharmaceuticals, agrochemicals, industrial chemicals, personal care, and fragrances. We enable 500+ businesses across 20+ countries to scale innovative chemicals from lab to commercial production. With over $54 million raised from investors like Accel and Bertelsmann, Scimplify has global operations in India, Japan, USA, UAE, and Indonesia, and a growing team of 250+ professionals. Learn why Forbes recognizes us as one of the top 100 startups in Asia to watch. Role Overview We are seeking a Business Development Manager to drive growth in the Oleo Chemicals segment. The ideal candidate will have a deep understanding of oleo chemical products and applications across personal care, home care, pharmaceuticals, food, lubricants, and industrial chemicals, while building strong client relationships and expanding Scimplify s market presence. Key Responsibilities Identify, develop, and manage new business opportunities in the Oleo Chemicals segment. Build and maintain long-term relationships with key customers, distributors, and channel partners. Conduct market research to analyze trends, competitor activities, and customer needs. Develop sales strategies, pricing models, and business plans to achieve revenue targets. Collaborate with supply chain, R&D, and operations teams to ensure smooth delivery and customer satisfaction. Represent Scimplify in trade shows, exhibitions, and industry networking events. Provide market intelligence and customer feedback to inform product portfolio and strategy. Track and report sales performance, pipeline, and forecasts to leadership. Qualifications & Skills Bachelor s degree in Chemistry, Chemical Engineering, or related field (MBA preferred). 3 years of proven experience in Business Development/Sales in Oleo Chemicals or Specialty Chemicals. Strong understanding of oleo chemical products (fatty acids, fatty alcohols, esters, glycerine, etc.) and their end-use industries. Established network of clients and distributors in the sector is highly desirable. Excellent negotiation, communication, and presentation skills. Strong analytical mindset, able to convert insights into actionable business plans. Self-motivated, target-driven, and comfortable in a fast-paced startup environment. Benefits & Perks Travel & Mobility: Corporate Uber/MMT, relocation & transfer support, travel policy. Insurance & Wellness: Family health coverage (up to 5 members, 5 L), Employee Assistance Program, onsite medical, emergency support, online doctor consultation. Lifestyle & Engagement: Monthly outings, corporate dinners, parties, trips, parental support (maternity/paternity, daycare). Retirement & Financial: Employee PF contribution, flexible PF, NPS, car lease, salary advance policy. Qualification : Bachelors degree in Chemistry, Chemical Engineering or related field (MBA preferred)

Business Development Business Development Manager Business manager +42 more
CL

Associate - Packaging

Clinchoice

2-3 Years β€’ Full-time β€’ Bengaluru, Karnataka, India

Associate Packaging Location: Bengaluru Employment Type: Full-Time Job Summary We are seeking a diligent Regulatory Compliance Team Lead to manage the qualification and compliance of packaging materials used in consumer products across the EMEA region. This role will focus on ensuring adherence to key EU and French regulations, coordinating testing and documentation, and collaborating closely with cross-functional teams to advance packaging compliance initiatives. Key Responsibilities Lead the qualification process for packaging materials used in consumer products, ensuring regulatory compliance across the EMEA region. Ensure packaging materials comply with relevant regulations including, but not limited to: EC 1223/2009 (Cosmetic Products Regulation) REACH Regulation (EC) No 1272/2008 French AGEC Law & Decree (including Article L. 5232) EU 2019/1021 (Persistent Organic Pollutants Regulation) EC 10/2011 (Food Contact Materials, if applicable) EU 528/2012 (Biocidal Products Regulation) Compliance with PFAS-related restrictions Conduct or oversee evaluations including: Packaging safety assessments (chemical compatibility, leaching/migration analysis) Stability and microbial integrity checks related to packaging Substance screening for SVHCs, POPs, phthalates, PFAS, and other restricted substances Review, validate, and manage supplier documentation such as Safety Data Sheets (SDS), Certificates of Compliance (CoC), Declarations of Conformity (DoC), migration test reports, and recyclability data. Collaborate effectively with cross-functional teams and external vendors/suppliers to ensure timely document collation and verification. Guide, mentor, and support junior team members involved in packaging compliance activities. Qualifications Bachelor s degree in Chemistry, Packaging Engineering, or a related field. Minimum of 2 3 years of experience in the life sciences industry, preferably within a packaging department. Strong understanding of packaging development and raw material chemistry. Excellent communication skills, demonstrating effective, timely, and proactive engagement with internal teams and external suppliers. Critical thinking ability to ask relevant questions, avoid redundant steps, and leverage past learnings to improve processes. Be part of a team driving compliance and innovation in consumer product packaging across the EMEA region. Collaborate with diverse experts and suppliers to ensure the highest standards of safety and regulatory adherence. Grow your career in a dynamic and evolving life sciences environment. Interested? Apply now to contribute your expertise to packaging compliance excellence! Qualification : Bachelors degree in Chemistry, Packaging Engineering, or a related field

Associate Packaging Packaging associate Full-Time Packaging operations +23 more
L&

Network Engineer

Larsen & Toubro (l&t)

3-7 Years β€’ Full-time β€’ Bengaluru, Karnataka, India

Job Title: Network Engineer Experience Required: 3 to 7 years Minimum Qualification: Bachelor of Engineering (BE) Location: Bengaluru Key Skills Network Architecture & Design Network Configuration & Troubleshooting CCNA or Equivalent Certification Routing Protocols: BGP, OSPF Firewalls & Network Security Routers & Switches Layer 2/Layer 3 Technologies IP Planning, QoS, NAT, Load Balancing Vendor Integration & System Testing Job Summary We are seeking a skilled and motivated Network Engineer with 3 7 years of hands-on experience in designing, implementing, and managing network infrastructure. The ideal candidate will possess strong technical knowledge in routing, switching, network security, and integration of multi-vendor systems. Key Responsibilities Design and implement robust network architectures tailored to business needs. Configure and maintain routers, switches, and firewalls across Layer 2 and Layer 3 technologies. Perform IP planning and network design, including the use of virtual routing domains. Implement and manage routing protocols such as BGP and OSPF. Configure and optimize QoS, NAT, and load balancing solutions. Integrate and manage networking components from various vendors. Collaborate with cross-functional teams for product development and system integration. Capture and document system/product requirements, high-level and low-level designs. Handle end-to-end implementation, integration, and configuration of networking subsystems. Work with customers, vendors, and OEMs to ensure smooth deployment and operation. Coordinate with certification agencies for product/documentation approval. Support system installation, commissioning, testing, and troubleshooting in production environments. Qualification : Bachelor of Engineering (BE)

Network Engineer Network engineer Full-Time Network Engineering +33 more
L&

Mechanical Design Engineer

Larsen & Toubro (l&t)

2-4 Years β€’ Full-time β€’ Bengaluru, Karnataka, India

Job Title: Mechanical Design Engineer Location: Bengaluru Experience Required: 2 to 4 years Minimum Qualification: Bachelor of Engineering (BE) Key Skills Mechanical Product Design 3D Modeling (NX or SolidWorks) Engineering Drawing & Documentation Prototyping & Testing FEA & Tolerance Stack-Up Analysis DFMEA & Risk Assessment Cross-functional Collaboration Supplier & Manufacturing Support Job Summary We are looking for a talented and detail-oriented Mechanical Design Engineer to support the development of innovative mechanical products from concept through to production. The ideal candidate will have 2 4 years of hands-on experience in mechanical design, a strong grasp of engineering principles, and a passion for problem-solving and continuous improvement. Key Responsibilities Support mechanical design efforts for new product development from concept to launch. Create detailed 3D models, engineering drawings, and Bills of Materials (BOMs) using NX or SolidWorks. Build and test prototypes to validate design concepts and performance. Collaborate closely with electrical, software, industrial design, and manufacturing teams. Evaluate material choices, manufacturing processes, and cost implications during the design phase. Perform tolerance stack-up analyses, finite element analysis (FEA), and other engineering calculations. Participate in and support design reviews, DFMEA sessions, and risk assessments. Liaise with suppliers and contract manufacturers to ensure design integrity through production. Maintain accurate documentation in line with engineering change control and regulatory requirements. Contribute to continuous improvement initiatives and intellectual property (IP) development. Qualification : Bachelor of Engineering (BE)

Mechanical Design Mechanical Design Design mechanical Engineer +35 more
L&

Manager - Marketing

Larsen & Toubro (l&t)

6-10 Years β€’ Full-time β€’ Bengaluru, Karnataka, India

Job Title: Manager Marketing Location: Bengaluru Experience Required: 6 to 10 years Minimum Qualification: MBA (Marketing/Strategy) B.Tech or M.Tech (Electronics preferred) Key Skills Business Development Marketing Communications Competitive & Market Analysis Strategic Planning B2B Marketing Digital Marketing & Lead Generation Budget & Project Management Marketing Automation Tools Job Summary We are seeking a dynamic and strategic Marketing Manager with 6 10 years of experience, preferably in the industrial electronics or EMS (Electronics Manufacturing Services) sector. The ideal candidate will lead marketing initiatives, manage cross-functional collaboration, and support business growth through market insights, effective campaigns, and customer engagement. Key Responsibilities Drive customer relationship management with strong communication and interpersonal skills. Develop and execute business and marketing strategies aligned with organizational goals. Conduct in-depth market research and competitive analysis to guide decision-making. Plan, implement, and track targeted marketing campaigns to generate quality leads. Manage marketing budgets and ensure cost-effective execution. Oversee digital marketing efforts and work closely with the sales team to align messaging. Manage multiple projects simultaneously while meeting tight deadlines. Utilize marketing automation tools to improve efficiency and reporting. Collaborate with value chain functions including TLS, SCG, QC, and PMG to align marketing efforts. Provide support in contract and project management where required. Preferred Experience Experience in the EMS industry or industrial electronics domain. Strong exposure to B2B sales and marketing strategies. Familiarity with project or contract management processes. Hands-on experience with marketing automation platforms and CRM tools. Qualification : B.Tech or M.Tech (Electronics preferred)

Manager marketing Marketing manager Full-Time Marketing strategy +28 more
L&

Lead - Satellite Design & Development

Larsen & Toubro (l&t)

10-15 Years β€’ Full-time β€’ Bengaluru, Karnataka, India

Job Title: Lead Satellite Design & Development Location: Bengaluru Experience Required: 10 to 15 years Minimum Qualification: Bachelor s or Master s degree in Engineering (BE/BTech/ME/MTech) or Science (MSc) Specialization in Aerospace, Mechanical, Electronics, or Systems Engineering preferred Key Skills Satellite Systems Engineering System Architecture & Integration Flight Mechanics & Control Systems NX and Concept Design Tools Project & Resource Management Systems Engineering Lifecycle (V&V, Risk, Interfaces) Strategic & Technical Leadership Stakeholder Management Job Summary We are seeking a seasoned and visionary Lead Satellite Design & Development to lead end-to-end execution of satellite programs. The role requires deep technical expertise, hands-on project management skills, and a proven ability to lead multidisciplinary engineering teams. The ideal candidate will be instrumental in shaping system architecture, ensuring technical excellence, and aligning with organizational goals in the dynamic field of space systems. Key Responsibilities Team Leadership Lead and mentor a multi-functional engineering team across systems, mechanical, electronics, aerospace, software, and reliability disciplines. Foster a collaborative, innovation-driven work culture aligned with project objectives and company strategy. Project Management Manage full project lifecycle: from concept development through design, integration, testing, and deployment. Define project plans, budgets, schedules, and resource allocations using Agile, Waterfall, or hybrid methodologies. Conduct regular project reviews to monitor performance, identify risks, and implement mitigation strategies. Systems Engineering & Integration Drive system architecture and engineering processes: requirements definition, interface control, verification & validation, and risk management. Balance trade-offs between performance, cost, risk, and reliability throughout the development lifecycle. Ensure all engineering documentation is maintained in line with industry standards and internal processes. Quality Assurance & Risk Management Champion adherence to quality benchmarks and reliability targets. Develop and enforce comprehensive risk mitigation plans across design, development, and integration phases. Stakeholder Engagement Interface with internal teams (R&D, QA, Production, Finance, Executive Leadership) for cross-functional alignment. Engage external partners clients, suppliers, regulators to ensure compliance, clarity, and project alignment. Represent the organization in technical forums, industry panels, and client briefings. Innovation & Continuous Improvement Drive adoption of emerging technologies and design innovations to strengthen competitive edge. Lead process optimization initiatives to improve development efficiency, product quality, and team performance. Preferred Qualifications & Experience Proven leadership in full-cycle satellite or satellite bus development from mission planning and architecture to launch and mission control. In-depth knowledge of satellite sub-systems and technology providers. Familiarity with international standards and best practices in satellite design and development. Strong strategic acumen in planning, budgeting, and resource management for complex aerospace projects. Qualification : Bachelors or Masters degree in Engineering (BE/BTech/ME/MTech) or Science (MSc)

Lead Design Lead design Design lead Development +34 more
L&

Assistant Manager

Larsen & Toubro (l&t)

5-13 Years β€’ Full-time β€’ Bengaluru, Karnataka, India

Job Title: Assistant Manager Location: Bengaluru Experience Required: 5 to 13 years Minimum Qualification: Diploma in Electronics Engineering Key Skills Vendor Management Facility Management Customer Relationship Management (CRM) Maintenance & Operations Budgeting & Invoicing Documentation & Compliance Job Summary We are seeking an experienced and proactive Assistant Manager to oversee facility operations, vendor coordination, society handovers, and maintenance processes across residential projects. The role involves cross-functional collaboration, documentation oversight, and ensuring timely execution of services for enhanced customer satisfaction and operational efficiency. Key Responsibilities Operations & Facility Management Manage all AMCs, warranties, service contracts, and PPM (Planned Preventive Maintenance) schedules. Oversee society formation and handover, including documentation sign-offs and equipment transfers. Ensure snag rectification and obtain necessary sign-offs from relevant stakeholders. Maintain uptime of common areas and amenities, and handle repair and spare part management. Coordinate issuance of permits to the project team as required. Budgeting & Financial Coordination Assist in planning and tracking unsold apartment bills, and submit working details to the accounts team. Prepare yearly budgets for common areas and share them with residential societies. Respond to audit queries in coordination with the accounts team. Create and share monthly provisions with the finance department. Monitor and ensure Common Area CAM (Common Area Maintenance) funds are available at all times. Follow up with societies for maintenance invoice payments related to unsold apartments. Process vendor invoices and actively follow up with the accounts team for timely payments. Handover & Customer Coordination Ensure a smooth and delightful handover experience for residents. Verify all documents and issue NOCs (No Objection Certificates) to property owners. Coordinate with MGL (gas) connection teams, track progress, and ensure timely completion with daily reporting. Liaise with project teams to resolve pending common area and tower work. Vendor & Project Coordination Oversee all vendor interactions, ensuring timely invoice submission and validation. Assist in vendor identification, evaluation, and procurement of consumables. Review and track progress on pending snag points with the project team. Ensure adherence to operational guidelines and standard procedures. Administrative & Support Activities Plan and organize staff welfare initiatives, internal events, and cost-reduction programs. Liaise with cross-functional departments to ensure seamless operations. Validate all service reports and ensure proper documentation is maintained. Qualification : Diploma in Electronics Engineering

Assistant Manager Assistant manager Manager assistant Full-Time +25 more
AD

Dm/manager Car T Engineering

Aurigene Discovery Technologies

10+ Years β€’ Full-time β€’ Bengaluru, Karnataka, India

Key Responsibilities: QMS Documentation & Activities: Expertise in preparing and managing QMS (Quality Management System) documentation related to facility and engineering activities, including writing SOPs for lab instruments, equipment, and utilities, as well as preparing qualification documents (DQ, IQ, OQ, PQ), deviation handling, change control, risk assessment, CAPA, and commissioning documents. Cross-functional Collaboration: Work closely with both internal teams and external stakeholders to ensure the smooth implementation and execution of engineering maintenance activities. This includes document preparation, process review, implementation, and follow-ups with various functional teams and vendors. Facility Modification & Commissioning: Manage facility modification projects, including overseeing commissioning and qualifications documentation to ensure that changes are aligned with regulatory and operational standards. Lab Equipment Operations & Maintenance: Oversee the operation and maintenance of lab equipment, including CO2 incubators, deep freezers, autoclaves, biosafety cabinets, LAF, stability chambers, cooling incubators, lab centrifuges, water baths, hot air ovens, incubator shakers, water purification systems, bioreactors, cold rooms, and liquid nitrogen systems. Analytical Instrument Operations & Maintenance: Manage the operation and maintenance of analytical instruments such as flow cytometers, spectrophotometers, multimode microplate readers, chemical image systems, gel image systems, osmometers, pH & conductivity meters, weighing balances, and western blot instruments. Utility Equipment Maintenance: Manage the operation and maintenance of HVAC systems (including air handling units, chillers, cooling towers, and BMS monitoring systems), utility equipment such as transformers, DG sets, air compressors, nitrogen generators, and LT panels. Preventive Maintenance Planning: Prepare and review schedules for periodic maintenance of lab instruments, utility equipment, and facility infrastructure. Ensure that all maintenance activities are conducted timely and in accordance with operational needs. Corrective and Preventive Actions: Coordinate and oversee corrective and preventive actions related to observations during internal and external audits, ensuring continuous compliance with quality standards. Vendor and OEM Coordination: Serve as the primary point of contact for external vendors and OEM service providers for periodic preventive maintenance (PM), calibration activities, and addressing breakdown issues. Project & Facility Modification Support: Coordinate and support the execution, verification, and successful completion of new projects or facility modification activities. Safety and Sustainability: Ensure compliance with safety practices and procedures, sustainability programs, and hygiene maintenance standards across the facility. Key Skills: QMS Documentation: In-depth experience in writing and managing SOPs and qualification documents (DQ, IQ, OQ, PQ) for lab instruments and utility systems. Proficient in handling deviations, change controls, risk assessments, CAPA, and commissioning documentation. Lab Equipment Expertise: Strong knowledge in the operation and maintenance of various lab equipment, including incubators, freezers, autoclaves, biosafety cabinets, stability chambers, centrifuges, and water purification systems. Analytical Instruments Management: Expertise in handling and maintaining analytical instruments like flow cytometers, spectrophotometers, microplate readers, and various other lab-based instruments used for experiments and analysis. Utility Systems & HVAC Management: Strong knowledge of utility equipment management, including HVAC systems, transformers, DG sets, air compressors, and nitrogen generators. Preventive & Corrective Maintenance: Ability to plan, schedule, and execute preventive and corrective maintenance tasks for lab instruments and utility systems, ensuring minimal downtime. Vendor Management: Expertise in coordinating with external vendors and OEMs for service contracts, maintenance, calibration, and addressing equipment failures or breakdowns. Project Coordination: Ability to manage and execute facility modification projects, ensuring timely delivery and alignment with operational needs. Safety & Compliance: Sound knowledge of safety practices, hygiene, sustainability programs, and regulatory compliance within facility and equipment operations. Competencies: Attention to Detail: High level of attention to detail in handling documentation, operational processes, and safety practices. Problem Solving: Strong analytical skills to troubleshoot and resolve issues in equipment, systems, and processes. Interpersonal & Communication Skills: Excellent communication and interpersonal skills to effectively collaborate with internal teams, external vendors, and service providers. Project Management: Ability to manage projects efficiently, ensuring all modifications, installations, and maintenance activities are completed on time and within scope. Team Collaboration: Team-oriented mindset with a collaborative approach to work alongside internal departments and external contractors/service providers. Adaptability: Ability to adapt to changing priorities, work in dynamic environments, and manage multiple tasks simultaneously. Qualification : Diploma/BE in electrical and electronics, with QMS related certifications with 10+Years of experience.

Dm Manager Car Engineering Manager engineering +34 more
TF

Project Support Coord

Thermo Fisher Scientific

4+ Years β€’ Full-time β€’ Bengaluru, Karnataka, India

Work Schedule Other Environmental Conditions Office Job Description Coordinates, oversees and completes functions on assigned trial activities detailed on the task matrix. Performs department, Internal, Country and Investigator file reviews as assigned and documents findings. Follows up for resolution of findings and raises whenever vital. Ensures allocated tasks are performed on time, within budget and to a high quality standard. Bring ups in cases of variances (overburn/underburn) for self and junior PSCs, reviews and re-distributes the tasks based on junior PSC s free capacity Supports the maintenance and oversight of study specific documentation and global support with specific systems, tools and trackers to: study team lists, tracking of project specific training requirements, system access management for organization/vendor/clients, and tracking of project level activity plans in appropriate system. P ro v i de s s y s te m ( i. e . C T M S , O r a c le A c t i v at e & e T MF) s u pp ort b y m a n ag ing t he a cc e ss r eq u e s t s, supervising s t u d y l e v e l d o c u me n t s, ma i n t a ining a u d it r ead in e s s a nd presenting t he n o n - c o mp li a n c e t o t he s t u d y tea m and suggesting resolution . Pe r f or m s adm inis t r at i v e ta s k s on a ssi g n e d t ri a ls i n c l u d i n g , b ut not li m i te d t o: t i me ly p ro c e ss i ng o f d o c u m e n t s s e nt t o CR G ' s /C li e nt e T MF as required, pe r f or m ing C R G ' s /C li e nt e T MF r e v i ew s a nd c oo r d in at i n g and proposing is s ue r e so l u t io n , pe r f or m ing ma s s ma ilin g s a nd c o m m un i c at ions a s n e e ded , p ro v i d i ng d o c u me n t s a nd r ep or t s t o in te r n a l tea m membe rs. Su pp or t s s c h ed ul i ng a nd o r ga niz at ion o f c li e nt a nd / or i n te rn a l meet in g s w i t h c o mp l et ion a nd d is t ri b u t i on of r e l ate d meet ing m i n u te s and follow up for closure of action items, if required. E x p or t s a nd r e c o n c il e s s t u d y met ri c s r ep or t s, and if required analyzes and identifies issues (if involved in a Lead role . Maintains and regularly checks for correctness of vendor trackers. Drives and coordinates the compilation of Investigator Site File (ISF) template, pharmacy binder with instruction from the Clinical Team Manager. Attends Kick off and Project Launch meetings and takes notes when required, supports initial study set-up. Ed u c at ion a nd E x pe ri e n c e : Hi g h / S e c on da r y s c hool d i p lo m a/ eq ui v a l e nt a nd r e l e v a nt f or ma l a c adem i c / v o c at ion a l q u a l i f i c at ion T e c hni c a l p osi t io n s ma y r e q uire a c e r t i f i c at e P r e v ious e x pe ri e n c e t h a t p ro v i de s t he k no w l edge , s k il l s , a nd ab ili t i e s t o pe r f o rm t h e j ob ( c o mpa r ab le t o a t l ea st 0 to 4 y ea rs ) . Qualification : High / Secondary school diploma/ equivalent and relevant formal academic / vocational qualification

Project Support Project Support Support project Full-Time +28 more
SC

Business Development Manager - Flavors And Fragrances (essential Oils)

Scimplify

10-15 Years β€’ Full-time β€’ Mumbai, Maharashtra, India

Business Development Manager Flavors & Fragrances (Essential Oils) Location: Mumbai Experience: 10 15 years Work Type: Full-Time About Scimplify Scimplify is a specialty chemicals manufacturing company offering end-to-end solutions from R&D and custom synthesis to large-scale manufacturing and doorstep delivery. Headquartered in Bengaluru, we serve multiple industries including pharmaceuticals, agrochemicals, personal care, and fragrances. We support 500+ businesses across 20+ countries, helping them scale innovative chemicals from lab to commercial production. With over $54 million raised from top investors like Accel and Bertelsmann, Scimplify operates globally with teams in India, Japan, USA, UAE, and Indonesia, comprising 250+ professionals. Learn why Forbes recognizes us as one of the top 100 startups in Asia to watch. Role Overview We are seeking a Business Development Manager to lead and expand our **Essential Oils** division in the fragrances sector. This role involves driving sales, revenue growth, and establishing strategic relationships with clients globally, while building a high-performing business development team. Key Responsibilities Drive sales and revenue growth for the Essential Oils division in the fragrances industry. Identify, develop, and maintain relationships with key clients and new business opportunities. Conduct market research and competitive analysis to identify trends, customer needs, and growth opportunities. Develop and execute marketing strategies to enhance brand visibility and market presence. Collaborate with cross-functional teams to achieve business objectives. Focus on essential oil formulations, blends, and bases for the F&F sector. Qualifications & Skills 10 15 years of experience in sales and marketing within the Essential Oils / Flavors & Fragrances industry. Proven client relationship management and negotiation skills. Strong strategic planning, market analysis, and business development capabilities. Excellent communication, interpersonal, and leadership skills. Benefits & Perks Travel & Mobility: Corporate Uber/MMT, relocation & transfer support, travel policy. Insurance & Wellness: Family health coverage (up to 5 members, 5 L), Employee Assistance Program, onsite medical, emergency support, online doctor consultation. Lifestyle & Engagement: Monthly outings, corporate dinners, trips, parental support (maternity/paternity, daycare). Retirement & Financial: Employee PF contribution, flexible PF, NPS, car lease, salary advance policy.

Business Development Business Development Manager Business manager +42 more
TS

Talent Acquisition Executive

Technothinksup Solutions

2+ Years β€’ Full-time β€’ India

Job Title: Talent Acquisition Executive (HR Executive) Location: Remote Preferred Cities: Kolhapur | Pune | Bangalore Employment Type: Full-Time | Permanent Experience Required: 2 to 5+ Years Industry: IT Services | Digital Marketing | Talent Acquisition Job Summary We are hiring a proactive and experienced Talent Acquisition Executive (HR Executive) to manage end-to-end recruitment and employee lifecycle activities within our growing IT and digital services organization. This is a full-time, remote opportunity ideal for a self-driven HR professional with proven experience in IT recruitment, HR operations, and employee engagement. The ideal candidate will be responsible for streamlining HR processes, driving recruitment strategy, and building a positive and productive work culture aligned with our company s goals. Key Responsibilities Talent Acquisition & Recruitment Lead full-cycle recruitment for technical and non-technical positions within IT and digital teams. Write clear, engaging job descriptions and post them across job portals, social platforms, and company career pages. Source candidates through job boards (e.g., Naukri, LinkedIn, Indeed), referrals, and recruitment agencies. Screen, interview, and coordinate hiring processes with internal stakeholders. Maintain a strong candidate pipeline and reduce time-to-hire metrics. HR Operations & Policy Implementation Handle employee onboarding, background verification, and offboarding documentation. Maintain HRIS and ensure timely updates of employee records (attendance, performance, payroll data, etc.). Assist in drafting, updating, and implementing HR policies and SOPs across the organization. Ensure compliance with labor laws, HR regulations, and statutory requirements. Employee Engagement & Culture Building Act as a bridge between management and employees to address concerns, grievances, and suggestions. Drive employee engagement activities including team-building events, recognition programs, and wellness initiatives. Monitor and improve employee satisfaction, retention, and workplace culture. Collaborate with department heads to understand workforce planning and training needs. Reporting & Analytics Prepare and present recruitment dashboards, HR reports, and workforce analytics to leadership. Track KPIs such as attrition rate, hiring velocity, and engagement metrics for performance reviews and forecasting. Required Skills & Qualifications MBA in Human Resource Management or equivalent (mandatory) 2 to 5+ years of relevant HR experience, with at least 1 year in IT recruitment or HR in an IT services company Hands-on experience with job portals (LinkedIn, Naukri, Indeed) and applicant tracking systems (e.g., Zoho Recruit) Strong understanding of recruitment strategies, HR best practices, and compliance Excellent communication, negotiation, and interpersonal skills Ability to manage multiple priorities in a fast-paced, remote environment Proficiency in Microsoft Office tools (Excel, Word, Outlook) Tools & Technologies Recruitment & CRM Tools: Zoho Recruit, Zoho CRM Marketing & Communication: Mailchimp, Canva HR & Productivity Tools: Microsoft Office, TimeDoctor Development Methodology Experience working in Agile environments using Scrum and Kanban frameworks Familiarity with Scrum ceremonies and Agile communication protocols is a plus Perks & Benefits Competitive salary with performance incentives Remote-first work culture with flexible work hours Exposure to international clients and fast-paced IT projects Fast-track career growth in a rapidly expanding global company Collaborative team environment and supportive leadership Our Core Values at Technothinksup Honesty, Integrity, and Fairness Respect for Creativity, Diversity, and Individual Ability Passion for Excellence and Innovation Open Communication and Teamwork Enjoyment of Work and Life Educational Qualifications UG: Any Graduate (Preferably with HR or Management background) PG: MBA/PGDM in Human Resources Management (HR specialization required) Qualification : Any Graduate in HR, MBA in HR Specialization

Talent Acquisition Talent Acquisition Executive Talent executive +39 more
TS

Software Tester

Technothinksup Solutions

1+ Year β€’ Full-time β€’ India

Job Title: Software Tester Manual & Automation Testing Experience: 1 to 5+ Years Job Type: Full-Time | Permanent Location: Remote (Preferred: Kolhapur | Pune | Bangalore) Industry: IT Services | Software Development | QA & Testing Job Overview We are seeking a skilled and detail-oriented Software Tester to join our quality assurance team. As a Software Tester, you will be responsible for designing, executing, and maintaining manual and automated test cases to ensure the quality and usability of web and mobile applications. This role involves close collaboration with developers, product managers, and clients to ensure a seamless user experience. Key Responsibilities Review and analyze requirements, user stories, and technical specifications to ensure clarity and testability. Design comprehensive test plans and test cases covering functional, regression, UI/UX, and integration testing. Perform manual and automated testing on web and mobile applications. Execute black box, white box, performance, and security testing as needed. Develop, execute, and maintain automation scripts using tools like Selenium or other open-source frameworks. Log, track, and retest bugs using JIRA, Zoho Projects, or similar test management tools. Perform regression testing to ensure the integrity of software builds. Collaborate with developers, product leads, and support teams to resolve issues and ensure smooth releases. Participate in Agile/Scrum ceremonies including sprint planning, grooming, and retrospectives. Perform root cause analysis and support defect prevention activities. Stay updated with the latest trends in QA testing, tools, and methodologies. Required Skills and Qualifications 1 5+ years of experience in software quality assurance, testing, or related fields. Strong knowledge of software testing types, QA processes, and SDLC/STLC. Hands-on experience in manual testing and automated testing tools (e.g., Selenium, TestNG). Familiarity with SQL and scripting for database testing. Excellent analytical, debugging, and documentation skills. Experience working in Agile environments using Scrum or Kanban. Exposure to test management tools like JIRA, Zoho Sprints, Confluence, GitHub, etc. Ability to communicate effectively and work collaboratively in cross-functional teams. Preferred Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field (BCA/MCA/B.Tech/B.E.) Experience in performance testing, security testing, or mobile app testing is a plus. Knowledge of Java, Python, or other languages used in automated test scripting. Tools & Technologies Languages & Automation: Java, Python, Selenium, SQL Tools: JIRA, Zoho Sprints, Zoho Projects, Bugtracker, GitHub, Confluence, Zoho CRM Testing Types: Functional, Regression, Black Box, White Box, Security, Performance Development Environment: Agile Methodology Scrum, Kanban Perks & Benefits Competitive salary package Flexible work-from-home opportunity Exciting performance-based incentives Dynamic and collaborative work environment Rapid career growth with international exposure Learning and development opportunities with leading-edge tools and technologies Our Core Values at Technothinksup Honesty, integrity, and fairness Respect for creativity and diversity Passion, commitment, and open communication Teamwork and enjoyment in both work and life Educational Qualification UG: BCA / B.Tech / B.E. / Diploma in Computer Science, IT or related fields PG: MCA or equivalent (Preferred) Join Us If you are passionate about software quality, love digging into code, and enjoy collaborating with developers to ship bug-free products, then Technothinksup is the perfect place to grow your career. Apply now and be part of our thriving tech team!

Software Software tester Work Full-Time Qa Tester +53 more
TS

Telecaller Executive ( Remote / Work From Home )

Technothinksup Solutions

2+ Years β€’ Full-time β€’ India

Job Title: Telecaller Executive Experience: 2 to 5+ Years Employment Type: Full-Time | Permanent Location: Work From Home (Kolhapur | Pune | Bangalore) Overview Technothinksup Solutions Pvt Ltd is looking for a highly motivated and customer-focused Telecaller Executive to join our team. As the voice of our company, you will handle inbound and outbound calls, address customer inquiries, and provide excellent service to enhance customer satisfaction and support business growth. Key Responsibilities Handle inbound and outbound calls professionally and courteously. Respond to customer queries, provide accurate information, and resolve issues promptly. Maintain accurate and detailed records of calls and customer interactions. Identify customer needs and offer suitable solutions or services. Promote company products and services effectively. Follow up with customers to ensure their satisfaction and resolution of inquiries. Meet daily, weekly, and monthly call targets and KPIs. Collaborate with sales and support teams for seamless customer experience. Continuously update product, service, and promotion knowledge. Maintain a positive attitude and demonstrate empathy in all interactions. Requirements Strong verbal communication skills. Excellent listening and problem-solving abilities. Ability to manage and de-escalate difficult conversations. Multilingual proficiency (English, Hindi, Marathi) is a plus. Familiarity with CRM software and call center systems. Ability to work in a fast-paced environment handling high call volumes. Customer-focused with a strong desire to help and resolve issues. Tools & Technologies CRM software (Zoho CRM, Salesforce) Call center software Microsoft Office Suite Perks & Benefits Competitive salary and performance incentives. Opportunities for career advancement within the company. Comprehensive training and ongoing professional development. Supportive, collaborative work environment. Flexible work-from-home setup promoting work-life balance. Exciting incentives and rewards for meeting targets. Dynamic and challenging role in a growing company. Be part of a supportive team with career growth opportunities. Flexible and encouraging work environment. Recognition and rewards for your achievements. Core Values Honesty, integrity, and fairness Respect for individual ability, creativity, and diversity Teamwork and open communication Passion and commitment Enjoyment of work and life balance Educational Qualification UG: Any degree or diploma preferred. If you are a motivated communicator passionate about delivering excellent customer experiences, we want to hear from you! Apply now to join Technothinksup and grow with us. Qualification : Any degree or diploma preferred.

Telecaller Executive Work Full-Time Call Center Executive +29 more
TS

Telemarketing Lead Generation Specialist (voice Process) Internship

Technothinksup Solutions

Fresher β€’ Full-time β€’ India

Job Title: Telemarketing Lead Generation Specialist (Voice Process) Internship Job Type: Internship Location: Remote Overview We are looking for a dynamic and motivated Telemarketing Lead Generation Specialist intern to join our team remotely. This role involves generating high-quality leads through outbound calls, engaging prospective customers, and setting appointments for our sales team. This internship is an excellent opportunity to gain hands-on experience in sales and telemarketing within a fast-paced business environment. Key Responsibilities Conduct outbound calls to potential customers to generate leads and schedule appointments. Identify and qualify leads based on the company s target customer profile. Maintain accurate records of calls, interactions, and follow-ups in the CRM system. Deliver persuasive sales pitches highlighting the value of our products/services. Follow up with prospects to nurture relationships and advance them through the sales funnel. Achieve or exceed individual and team lead generation targets and KPIs. Collaborate with sales and marketing teams to improve lead generation strategies and scripts. Provide feedback on lead quality and campaign effectiveness to the marketing team for continuous improvement. Qualifications Prior experience in telemarketing, lead generation, or a similar voice process role preferred. Excellent verbal communication and interpersonal skills with a professional phone manner. Strong persuasion and influencing skills. Familiarity with CRM systems and call logging. Goal-oriented with a proven track record or strong motivation to meet targets. Good organizational and time management skills. Ability to adapt quickly and handle rejection positively. Preferred Qualifications Currently pursuing or completed a degree in Marketing, Business Administration, or related field. Proficiency with MS Office and CRM software. Experience in B2B telemarketing or related industries is a plus. Competitive stipend with performance-based incentives. Opportunities for career growth and advancement within the company. Comprehensive training and ongoing support. A collaborative, team-oriented work environment. Real-world experience to build your sales and communication skills. If you re motivated to grow your telemarketing and lead generation skills and want to work remotely in a supportive environment, apply now to join our team!

Telemarketing Lead Generation lead generation Specialist +28 more
AT

.net Technical Lead

Amicus Technology

7+ Years β€’ Full-time β€’ India

Job Title: .NET Technical Lead Location: Remote Experience: 7+ Years Employment Type: Full-Time Roles & Responsibilities: Contribute to the entire software development life cycle (SDLC) for end-to-end delivery of .NET/Angular applications. Design, develop, debug, and maintain scalable web and desktop applications using: ASP.NET, C#, MVC, Web API, AJAX, SQL Server Frontend technologies: JavaScript, jQuery, HTML, CSS, Bootstrap Develop mobile-first web applications and responsive UIs. Apply SOLID principles, design patterns, and best practices for high-quality code. Engage in requirement analysis, participate in client and stakeholder interactions (BA, PM, and client teams). Serve as part of the training team, mentoring junior developers and sharing technical knowledge. Produce and maintain technical documentation throughout the project lifecycle. Provide solution design based on Microsoft best practices, including performance tuning and optimization. Participate in the Quality Management Process, ensuring adherence to quality standards and compliance. Design, develop, and maintain mobile apps using Xamarin for Android and iOS platforms. Research and implement industry best practices to enhance product performance and maintainability. Required Skills & Experience: 7+ years of hands-on experience in software development, system design, and integration. Minimum 1 year experience in Angular (Angular 8+ preferred). Strong knowledge of OOP concepts and architectural best practices. Experience with Microsoft platform stack portals, workflows, forms, and customization. Exposure to mobile web development and MVC frameworks. Familiarity with quality assurance processes and documentation. Certifications (Preferred but Not Mandatory): ITIL, PMP, or AWS certification. Education: 15 years of full-time formal education (Bachelor s or Master s degree in Computer Science or a related field). Work Location: Remote (must be flexible for client meetings and coordination across time zones as required).

.net Technical Lead .net lead Lead .net +63 more
CO

Staff Full Stack Software Engineer - Security

Coinbase

Fresher β€’ Full-time β€’ India

Senior Software Engineer, Security Services Group (SSG) At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. About Team/Role The Coinbase Security Services Group (SSG) is responsible for driving key security controls, including Identity and Access Management (IAM), IT Asset Management (ITAM), and Logging. In support of this mission, our team members build, integrate, and operate tools both custom and off-the-shelf that ensure that our internal systems have the right access controls implemented, security policies applied, and logs collected. We re looking for a unicorn: You enjoy writing software, are comfortable building backends and frontends alike, and have a strong understanding of security best practices. Most of your teammates are in North America, so being a self-starter who s comfortable working independently and communicating asynchronously is key. The tools and features you build will be used by every Coinbase employee, and will play a key role in keeping our and our customers crypto safe. What you ll be doing (ie. job duties): Architecting, designing, and building new tools, or key new features of existing tools, to meet evolving ITAM and IAM requirements. These tools will focus on enforcing the principle of least privilege, managing operational risk, and identifying suspicious behavior. Implementing key security features, such as role-based access control and multi-party approval capabilities, that help prevent access abuse and misuse. Collaborating with a variety of stakeholders, including Security Engineering, Security Operations, and Compliance teams, on cross-functional requirements and joint projects. What we look for in you (ie. job requirements): You re an experienced developer who knows how to write secure software and is comfortable working independently. You can turn use cases and requirements into code confidently, and when you get stuck you keep trying different ideas until you figure it out. You enjoy writing sensible, intuitive UIs as much as you do elegant, efficient backend code. You know when to use Mongo and when to use Snowflake, and you wonder why any APIs still use XML or CSV when JSON exists. While we aren t looking for a security expert for this role, we need someone who s familiar with threats and security best practices, as these drive our software development and integration use cases. If you need clarification about why we need a specific feature or requirement, you probably won t be able to ask the team for a few hours, so it s helpful if you already have good intuition about our risks and the strategies we use to address them. Nice to haves: Go, Ruby, Python, and React experience Experience writing code to run on Kubernetes deployed to AWS Comfortable writing complex, scalable SQL queries Pay Transparency Notice: The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision). Pay Range: 9,150,000 9,150,000 INR Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.

Stack Full stack Software Engineer Staff Engineer +45 more
KO

Senior Product Designer

Kore.ai

5-12 Years β€’ Full-time β€’ Hyderabad, Telangana, India

Job Opening: Senior Product Designer Location: Hyderabad | Full-Time About Kore.ai Kore.ai is a pioneering force in enterprise AI transformation, empowering organizations through our comprehensive agentic AI platform. With innovative offerings across "AI for Service," "AI for Work," and "AI for Process," we re helping over 400+ Global 2000 companies fundamentally reimagine their operations, customer experiences, and employee productivity. Our end-to-end platform enables enterprises to build, deploy, manage, monitor, and continuously improve agentic applications at scale. We ve automated over 1 billion interactions every year with voice and digital AI in customer service, and transformed employee experiences through productivity and AI-driven workflow automation. Recognized as a leader by top analysts like Gartner, Forrester, IDC, ISG, and Everest, Kore.ai has secured Series D funding of $150M, including strategic investment from NVIDIA to drive Enterprise AI innovation. Founded in 2014 and headquartered in Florida, we maintain a global presence with offices in India, UK, Germany, Korea, and Japan. Position: Senior Product Designer We are seeking a Senior Product Designer to join our growing team. As a product designer, you will be the voice of the users and the mastermind behind the user experience (UX) and user interface (UI) of our AI-powered platforms. Responsibilities Complete ownership of UX and UI: You will be responsible for research, wireframes, high-fidelity screens, prototyping, validating solutions, developer handoff, and testing. User research: Comfortable conducting user research to validate design ideas and decisions. Collaboration: Work directly with management and product teams from the conceptualization stage to execution. Structured design process: Follow a structured thought process for designing the product and communicate your ideas clearly. Prototype development: Create clickable prototypes using tools like InVision or Principle when needed. Design system management: Maintain and evolve design systems, including iconography and illustrations. Experience & Skills Required Must Have Skills: 5-12 years of experience in Product Design (UX & Interaction Design). Expert-level proficiency with design tools such as Sketch, Zeplin, InVision, Google Suite, etc. Strong ability to communicate, present, and tell stories through your designs. A detail-oriented, strategic thinker with the ability to make sound design decisions. Expertise in illustrations and iconography. Experience in creating and managing design systems. A strong knowledge of design principles. Other Desired Skills: Thorough research before starting any design process. Ability to think critically and solve problems quickly and efficiently. Empathy for end-users, business, and technology, ensuring designs balance all aspects. Drive usability testing and expert reviews early in the design process. Education Qualification Bachelor s or Master s in Design. At Kore.ai, you won t just be maintaining quality for conventional software you ll be defining what quality means for an entirely new category of platform technology that enables enterprise-scale agentic applications. Your work will directly influence how the world s leading organizations build, deploy, and trust AI systems, setting new standards for the industry. Join us in building not just a better platform, but the frameworks that ensure enterprise agentic applications deliver on their transformative promise safely, effectively, and responsibly at scale. Be a part of an innovative, cutting-edge AI company. Work with a diverse and collaborative team across multiple global offices. Shape the future of AI-powered enterprise applications. Contribute to industry-leading AI solutions that redefine business operations. If you're a visionary Product Designer eager to make an impact in the world of AI, we'd love to have you on our team. Apply now! Qualification : Bachelors or Masters in Design

Designer Product designer Senior Senior designer Full-Time +36 more
CO

Associate Manager, Customer Support

Coinbase

Fresher β€’ Full-time β€’ Hyderabad, Telangana, India

Associate Manager, Customer Support At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. As an Associate Manager, your primary role will be to manage a team of customer support agents. You will be responsible for your team's performance as measured by key operational metrics, including contacts handled, first contact resolution rates, and quality scores. You will coach team members in a timely manner based on their performance against these metrics. Additionally, you will work closely with senior leadership to own optimization initiatives and contribute to roadmap efforts. This may include participating in interviews. You will become a subject matter expert on Coinbase's operational processes and workflows, collaborating across customer experience teams as needed. As business needs require, you may manage Customer Support Supervisors. To perform these duties successfully, you will utilize tools such as: Maestro QA, Salesforce, Slack, G-Suite, Confluence, Looker, Amazon Web Services (AWS), and proprietary technologies. Familiarity with these systems is essential for tracking agent performance, collaborating with colleagues, documenting procedures, and analyzing business data. What you ll be doing (ie. job duties): Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) Manage and support initiatives aimed at improving operations through the automate, eliminate, and optimize framework. Act as a trusted point of contact for escalations and high priority issues related to your scope. Achieve SLAs, productivity and quality metrics for your line of business/team members. Collaborate cross-functionally with Program, Quality, Training and Product teams to improve existing workflows and processes. Utilize an in-depth understanding of metrics to drive data-backed business decisions. Communicate policies and follow up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken. Provide leadership and mentorship across key areas like performance management, learning & development, and leadership skills Potentially manage Customer Support Supervisors as business needs necessitate Participate in the interview and selection process for new customer support agents What we look for in you (ie. job requirements): Customer obsessed, motivated by Coinbase s mission and crafting a seamless support experience for our global customer base. Minimum of 8 years of relevant experience in financial services, technology and/or customer support. Minimum of 5 years of people management experience in an operations environment. Ultra proactive in identifying opportunities, proposing solutions, and demonstrating a bias for action in executing solutions Excellent track record of leading deeply engaged and high performing teams and using metrics to make business decisions. Ability to work independently and as part of a team, with a high level of self-motivation, personal accountability, and natural curiosity Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines Drives urgency and adapts flexibly to evolving needs in a complex, fast-paced, and high-growth environment. Crypto is a 24/7/365 business so availability to work shifts on weekends, and outside of the "standard" work day Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences Willing to work from an office at Hyderabad, India OR Manila Philippines Nice to haves: Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. Advanced experience in project management, analytics or quality assurance. Advanced degree in business, finance, customer experience and/or blockchain. Advanced understanding of Google apps, JIRA, Salesforce Service Cloud Pay Transparency Notice:The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision). Pay Range: 3,320,000 3,320,000 INR Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights noticehere. Additionally, Coinbase participates in theE-Verify programin certain locations, as r...

Associate Manager Associate manager Customer Customer associate +35 more

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