Philips jobs

Job Title Account Manager - Imaging System Job Description At Philips, we provide equal opportunities to all our employees and to all eligible applicants for employment in our company , irrespective of age, color, disability, nationality, race, religion, gender, sexual orientation (LGBTQ +), and all aspects that make individuals unique. Encouraging diversity and fostering inclusion are key to our mission of improving the lives of 2.5 billion people a year by 2030 through meaningful innovation. We have fair, transparent, and clear employee policies which promote diversity and equality, in accordance with currently applicable law. For, we believe that life is better when #youareyou.well-being needs. Business title: Account Manager - Imaging System Location : Surat Role Overview: Responsible for the sales in a defined territory Achieves set targets, manages distributors, dealers, prescribing physicians and end users. Develops and Maintains relationship with all the key customers. Illustrative Responsibilities: Responsible for the management of sales to a defined region. Achievement of pre-defined sales volumes and profit goals as per OP Gain and maintain market information and knowledge in order to obtain and maintain the targeted market share in assigned product category Improvement of sales at existing customers, improvement of customer satisfaction. Develops business relationships with medical distributors and dealers and physicians and other hospital authorities in the establishment or expansion of markets in targeted Region. Maintains up to date records of sales activities by distributors and actively works to help dealers increase sale of company products to meet defined objectives. Maintains and informs competition information and other relevant market information on regular basis. Maintains excellent knowledge of company products. The incumbent is expected to have a full understanding and knowledge of Company people and processes as they Relate to customer service, Products, Programs, and Technical support, product financing and shipping. Also responsible for creating mutually beneficial outcomes by helping our customers differentiate themselves and grow their businesses while maintaining acceptable profitability for Company Minimum requirements: Education Any Graduate - Full Time (Preferably BE / Any Science graduation) MBA/PGDM - Preferred. Strong experience with monitoring products, Experience: 8 to 10 years of Sales experience in medical equipment's. Relevant experience with hospital monitoring products Competencies: Results & Performance Driven Collaboration & Teaming Self-Awareness & Adaptability Qualification : Any Graduate - Full Time (Preferably BE / Any Science graduation)

Job Description Job title: Field Service Engineer Your role: Delivery: The FSE would ensure full compliance of Service Delivery Processes and deliver services both effectively and efficiently The FSE would conduct site surveys before taking over the Life Cycle Management of an installed machine The FSE would also provide Demonstration Support for the system in the region The position of a FSE would entail Commissioning and Handing-over of the respective systems projects FSE would participate in Corrective Maintenance and would also maintain and complete the PM Schedules within the stipulated time frame The FSE would implement FCO Selling : As a FSE, Person would actively participate and support in CS Sales Promotion and achievement of overall CS Team Sales Targets FSE would coordinate the process of Spare parts Sales with the Customer Identifying opportunities for System Upgrades and promoting the same to the Customer would also fall within the job s purview The FSE would provide Competition Information about the latest developments and the prevailing market condition to enable the organization to be competitive. Service Administration The FSE would report all necessary information both technical and administration [Call Completion Call Reporting, PM, FCO, Installations] as per the norms The FSE would be responsible for proper handling of parts/ Test & Measuring Instruments to ensure return of all parts with proper documents The responsibility of collecting Customer Overdue Outstanding would lie with the FSE. Customer Satisfaction FSE would also be responsible for timely escalation of certain issues to the concerned FSE and work as a team to provide appropriate. You're the right fit if: 3+ years of exp into Cathlab machines. Experience in Service, Maintenance and installation. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Qualification : Experience in Service, Maintenance and installation.

Job Description Job title: Service Parts Administrator The purpose of the Service Part Administrator is to ensure the availability of requested Service Parts to match Planned Service Events. This family is analytical and strategic in nature and works collaboratively with the wider organization to ensure we provide exceptional service to our customers. Coordinates Service part delivery to the field, returns from the field effectively, liaise with Service part suppliers, and work order planners. Your role: Generate and send invoices to clients and customers. Review billing data to ensure accuracy and consistency Track outstanding invoices and follow up with clients to ensure timely payment. Coordinate with finance or accounting teams to ensure billing aligns with accounting records. Publish Weekly and Monthly Status Prepare periodic financial and billing reports for management. Track and analyze billing data to identify trends, such as delayed payments. Generate accounts receivable aging reports and other relevant metrics. Suggest and implement improvements in the billing process to reduce errors. You're the right fit if: Min 4 Years of Service part Billing & Invoicing experience Good communication skills in writing and reading Comfortable working in Australia time Zones Ability to multi-task, prioritize, and manage time effectively Good command over English and Hindi How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company s facilities. Field roles are most effectively done outside of the company s main facilities, generally at the customers or suppliers locations. Indicate if this role is an office/field/onsite role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose.

Job Description Job title: FP&A Analyst - Asst.Manager As an analyst your major challenge (not limited to) is to help Philips with the multiple key projects which contribute the vision of Philips. A very dynamic role to pick up learning on the go, absorb the knowledge and connect the dots to drive the results . You will also get an opportunity to handle versatile profiles where your knowledge and execution becomes more critical in path to success of the profile. Your role: Participates in various x-BG/Sector/Market Finance improvement projects. Understands systems and tools. Ensures quality, accuracy and integrity of information stored in our systems, enabling a single source of truth. Prepares, attends, minutes and keeps track of follow-ups regarding performance and strategy meetings. Takes initiative to bring relevant financial issues to the attention of his/her relevant stakeholders. Performs forward-looking ad-hoc analysis, such as project & footprint discussion and evaluation, scenario analysis, etc. Responsible for MEC activities & reporting out.(check cost allocation report, COGS analysis, , 4 blockers, KPI decks and others) Analyzes and reports on performance by means of: Monthly performance, AOP, Target setting, Product/market/customer/integral profitability, Quarterly Forecasting, RoFo, Strategic Review, Bridge the Finance and Non Finance counterparts, understand the requirement and bring a solution Effective Communication with extremely close knit stakeholder engagement in order to add to the Value Chain.. You're the right fit if: Understanding of Concept/flow of process Drive footprint discussions, drive discussion with the business Basic Knowledge of SAP Analysis skills Understand the actuals vs forecast and give insight views on this Perform monthly reporting/ quarterly reporting and make targets well underpinned Influence various expert and management layers Integrate contributions from several business functions like Finance, Supply chain, Procurement and IT Other skills Able to collaborate across cultures and disciplines Bring people together around a common understanding Managing the balance between taking ownership and delegation Flexible and stress resistant to deal with a very dynamic environment An inquisitive quick learner Experience in MS Office applications SharePoint, PowerPoint and Excel Good in communication About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Job Description Job title: Senior Regulatory Specialist Your role: The Senior Regulatory Specialist will develop and execute the regulatory strategy for new product development, design changes and field safety corrections for US, EU and RoW. Author 510k submissions, led pre-sub meetings, create EU MDR Technical Documentation, Health Canada license applications and lead interactions with regulators/competent authorities throughout review and approval process. Participate in strategic product development, design solutions starting from concept phase to product delivery phase and provide regulatory guidance throughout design and development. Act as a Regulatory Subject Matter Expert on various aspects and provide strategic guidance to the other RA Staff and project team. Able to manage special projects across spectrum of product lines. Monitor global regulatory landscapes and guide cross-functional team on implementation of regulation changes. Communicate new and coming changes, facilitate/assist with interpretation to guide product and business compliance with Regulatory requirements. Supports product defect assessments, issue impact assessments, health hazard evaluations, corrections and removals and CAPAs as a regulatory subject matter expert. Review labelling, marketing materials, and claims substantiation evidence to maintain compliance with global requirements. Identify areas for improvement for efficiency and compliance in internal processes, work instructions, and forms and apply technical expertise to process improvement efforts. Lead or participate on process improvement teams to affect changes at a local or cross business unit level. Opportunity for mentoring and coaching other regulatory team members and provide regulatory guidance. You're the right fit if: Minimum of 7-10 years of experience in the Regulatory Affairs medical device industry with regulatory submission experience 510(k) experience is preferred. Preferred candidate will have a master s degree in engineering or regulatory affairs or a related field with minimum of 7 years of experience. Will consider applicants Bachelors Degree with demonstrated experience working within Medical Device industry. Mastery in understanding, interpretation, and application of FDA 21 CFR 820 Quality System Regulations, EU MDR Regulation 2017/745, ISO 13485, and other relevant standards and regulations. Prior experience supporting/leading regulatory submissions such as 510(k), EU MDR Technical Documentations and global registrations Strong written, oral, and interpersonal skills required to work in a team environment as well as individual contributor with minimal supervision. Solution and detail oriented, well organized and self-motivated with ability to negotiate with regulators. May require up to 20% travel How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company s facilities. Field roles are most effectively done outside of the company s main facilities, generally at the customers or suppliers locations. Indicate if this role is an office/field/onsite role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Qualification : Preferred candidate will have a masters degree in engineering or regulatory affairs or a related field with minimum of 7 years of experience.

Job Description As a Sr. Information Security Manager , you will be responsible for developing, implementing and monitoring a strategic, comprehensive IT security program while ensuring compliance with regulatory requirements, and mitigating risks to the organization's information assets. Information Security Manager will provide the vision and leadership necessary to manage the risk to the platform assigned and will ensure business alignment, effective governance, system and infrastructure availability, integrity, and confidentiality. Your role is to: Develop and execute a strategic information security plan aligned with organizational objectives. Design and implement a robust security architecture, incorporating the latest technologies and best practices. Evaluate and manage the security posture of third-party vendors and partners. Establish and maintain strong relationships with vendors to ensure the security of products and services. Security Testing (includes Dynamic and static Security Testing), Application Architecture review Information Security, Cloud & Network Security Architecture Review Cloud Platform Security Network Security Cyber Security Framework Based on Industry Standard / Best Practices You're the right fit if you have: Bachelor s or Master s degree in Information Technology and/ or commensurate experience in delivering security solutions. Overall Enterprise IT Security experience of 10 years or more. Security Certifications such as CISSP, CISM, CISA, CIPP etc. preferred. Excellent English language communication skills, both verbal and written. Cross-cultural etiquette, customer-centric and collaborative mindset. Works autonomously within established procedures and practices. Good command of stakeholder management, judgement, conflict resolution, risk & mitigations. Provides leadership to the global team at strategic, tactical, and operational levels. Maintains current knowledge of industry and regulatory trends and developments for enterprise technology. Specialized in multiple Security domains such as incident response, operational assessment of security posture, and general security management. Thorough understanding of Security Management principles, Security governance principles. Good knowledge of MITRE Framework, IEC 62443/NIST 800:23/ About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Qualification : Bachelors or Masters degree in Information Technology and/ or commensurate experience in delivering security solutions.

Job Description Job title: Software Technologist I - C++ Your role: Understand software requirement & its translations to Design Quick in understanding technical/functional area of key modules Develop quick working prototypes as and when necessary Identify and resolve technical risks -Manages technical communication with leads and stakeholders Ensure deliverables are on time and of high quality Good understanding of SAFe Agile methodology for estimation & execution process Understand the clinical needs from a user perspective You're the right fit if: (4 x bullets max) Overall 5-7 years of experience in software development with at least 5 years in C++ & Linux Expertise in development, testing and debugging skills Experience & firm knowledge in software design concepts and design patterns About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Qualification : Overall 5-7 years of experience in software development with at least 5 years in C++ & Linux

Job Description Job title: IT Platform Analyst Your role: Translates business requirements into user stories and Functional Requirement Specifications in accordance with approved IT Architecture. Provides feedback on the efficiency and effectiveness of the business processes. Supports DevSecOps Manager, Project Manager & Domain Lead during the pre LPC phase in evaluating the solution feasibility, solution design and high-level estimation. Supports the DevSecOps Manager, Project Manager in validating estimations provided by partners, and timely provision of technical environments. Develops and provides required user training for the implemented application. Collaborate with Business, IT Business Partners, Architects and Tech Leads to elaborate on the requirements. Understands how the IT solution supports the Business Process E2E. Has process and IT landscape expertise on Sector level, BG, Markets or Functions. Responsible to promote out of the box functionality to the BPE and Business community. Develop user stories/ wireframes (both functional and system operational requirements), maintain product backlog and work with client on elaboration and ambiguity resolution. Prior to UAT validates that solution meets business requirements. Responsible to validate test plan and functional test cases and sign off acceptance of the product Coaches the Business Analyst and functional consultants including partners. Promptly escalate issues, which affect product delivery and quality that are beyond scope of influence. Responsible for Software Quality, Compliance & Regulatory aspects of the solution. Ensure seamless business operations support (third line support) when needed. Responsible for designing use cases and acceptance criteria. Drive business process harmonization using industry best practices. Should be able to look beyond the current scope of work and be able to propose newer IT business propositions to stake holders and also recommend innovations to platform providers. Responsible to drive UAT and testing of functionality. Responsible to support DevSecOps Manager on Regulatory and compliance aspects of the project. Responsible for development and maintenance of WiKi and KM artifacts. You're the right fit if: 8-15 years in SAP SD/CS and GATP experience of at-least 8+ years At-least 2-4 full end to end implementation experience mandatory Exposure to all domains in SAP MM, SD, CS, LE and APO Procurement, Warehouse Management, Order Management, 3PL logistics, ATP and GATP, MRP, Variant configuration, 3rd Party Delivery process, STO, MIC, Quality Plan & Materials, Vendor. Integration between MM/SD//PP/FI/WM/PS, EDI and IDOC Concepts on S4 Hana, IoT, Cloud solutions Experience in requirement gathering, fit gap, translating business requirement into high level solutions and detailed functional design. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company s facilities. Field roles are most effectively done outside of the company s main facilities, generally at the customers or suppliers locations. Indicate if this role is an office/field/onsite role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Job Description Job Title: Electrical Designer You are a part of Hardware Engineering Group under MRI Business, located at Philips Healthcare Innovation Centre (HIC) Pune. HIC is playing a key role in Philips global strategy for Diagnostic Imaging. With Philips HIC, the foundation was laid to touch billions of lives and reiterate Philips commitment towards healthcare growth markets Your Role: Requirements, design, implementation, test and integration of module/sub-system in accordance with the higher-level architectural requirements and design specifications. Ensuring that the design is consistent with the higher-level architecture and requirements. Ensuring that the proposed design would have the safety, reliability and quality features built-in. Responsible for ensuring that the design meets the performance, quality and cost criteria. Conduct concept and feasibility studies. Leads the introduction of new technologies. Ensuring that there is proper documentation per standards for the developed design. Ensuring the mutual consistency and efficient integration of the separate components in modular design that meets the product specification. Ensuring that his/her design modules meet the product certification requirements. Drawing up personal schedule and reports on progress. Defining and assessing the Work Breakdown Structure/planning/costs of his/her area. Being abreast of technical developments in own field through study of literature and technical contacts. Maintaining product and company reputation by complying with country specific regulations. Supplier evaluation and communication. You're the right fit if: Completed Engineering studies at university level; B.E. / B. Tech. / M.E. / M. Tech. in Electronics or Electrical Engineering with 8+ years of experience. Knowledge of state-of-the-art methods/tools (CAD/simulation) used in Electrical, PCB and Cable harness design. Experience in New Product Introduction (NPI), Product Life Cycle Management, Obsolescence Management/Sustenance and Value Engineering. Exposure to Analog, Mixed Signal Board Design and Power Electronics designs. Experience in 16/32-bit microcontroller-based design and interfacing. Knowledge of Cable harness design for power, analog-digital signal, Communication, RF, audio/video and fiber optics cabling. Working knowledge on the selection of electronic components, cable and connectors. Knowledge of communication interfaces like RS232, RS485, CAN, EtherCAT, Ethernet and USB. Knowledge of EMI/EMC standards and testing for conformance. Hands-on experience in schematics and PCB design tools (e.g. Cadence / mentor Graphics). Ability to understand and debug problems across hardware/software boundaries. Should have experience in DFMEA and design of Fail-safe systems and Sub-systems. Should have good fundamental knowledge of Motors/Motor Drivers/ Position, Speed Encoders and should be able to analyze motor under different operating modes such as regenerative mode. Experience in design of a communication gateway will be an added advantage. Should have experience in design of high-speed digital interface. Knowledge of mechanical design compatibility aspects. Knowledge of IEC 60601 standards will be an added advantage. Knowledge of Embedded Software Programming will be an added advantage. Ability to understand and debug problems across hardware/software boundaries. Global and Cross-functional Experience/Skills in a Matrix Organization will be an added advantage. Knowledge of Global Medical Quality and Regulatory Standards e.g. IEC, FDA, UL, CE, CSA etc. will be an added advantage. Hands-on experience with tools like Agile, Clear-quest, Windchill or equivalent. Disciplined team worker, ability to work independently. Result oriented team player. Ability to present and articulate ideas to key stakeholders and leadership team. Excellent communication skills and Positive can do attitude. Quality mindset in design and documentation. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Qualification : Completed Engineering studies at university level; B.E. / B. Tech. / M.E. / M. Tech. in Electronics or Electrical Engineering with 8+ years of experience.

Job Description: The Senior Regulatory Specialist will develop and execute the regulatory strategy for new product development, design changes and field safety corrections for US, EU and RoW. Collaborate with the cross functional team (including R&D, design quality, marketing, supply chain etc.) to create submission contents. Lead 510(k) submission, preparation of EU MDR Technical Documentation, Health Canada license applications and other global registrations and work with global regulators/competent authorities throughout review and approval process. Supports activities required to maintain regulatory compliance as new or revised versions of standards, guidance documents are published. Monitor global regulatory landscapes and supports implementation of regulation changes and executes quality plans to minimize business impact. Provides Regulatory assessment of product changes for launch and sustaining activities. Review labelling, marketing materials, and claims substantiation evidence to maintain compliance with global requirements. Identify areas for improvement for efficiency and compliance in internal processes, work instructions, and forms and apply technical expertise to process improvement efforts. May lead or participate in process improvement teams to affect changes at a local or cross business unit level. Job Requirements/Qualifications: Minimum of 15+yrs years of experience in the medical device industry with regulatory submission experience. 510(k) submission experience preferred. Minimum of a bachelor s degree in engineering or a related scientific field. Degree within Regulatory Affairs and/or Regulatory Affairs Certification is preferred. Proficiency in understanding, interpretation, and the application of FDA 21 CFR 820 Quality System Regulations, EU MDR Regulation 2017/745, ISO 13485, and other relevant standards and regulations. Prior experience supporting/leading regulatory submissions such as 510k, EU MDR Technical Documentation and global registrations Strong written, oral, and interpersonal communication skills to be able to work in a team environment. Solution and detail oriented, well organized and self-motivated. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Qualification : Minimum of a bachelors degree in engineering or a related scientific field. Degree within Regulatory Affairs and/or Regulatory Affairs Certification is preferred.

Associate Implementation Location: Bengaluru Work Type: Full-Time About Intugine Every day, countless physical goods from dairy and snacks to electronics and automobiles travel through complex supply chains before reaching consumers. Brands managing these operations often struggle with timely deliveries, customer satisfaction, and operational cost control. Intugine Technologies is a global leader in multimodal supply chain visibility, helping over 75 major enterprises including Philips, Flipkart, Xiaomi, Diageo, Myntra, Swiggy Instamart, and Mahindra Logistics optimize operations, reduce logistics costs, and delight customers through our advanced visibility platform across air, land, sea, and rail. Role Overview As an **Associate Implementation**, you will be crucial in delivering seamless onboarding and integration of Intugine s solutions for our mid-market customers. You ll oversee end-to-end implementation, drive operational excellence, and act as the key liaison between clients and internal teams. This role offers a blend of hands-on technical setup, process design, and customer engagement. Key Responsibilities Lead the complete implementation of Intugine s platform at customer sites, ensuring projects are delivered on time and meet client requirements. Travel to client locations to understand their unique needs, provide training, and build strong relationships. Design, establish, and continuously improve implementation processes for efficiency and client satisfaction. Collaborate closely with the technical team to configure software solutions and troubleshoot issues. Define and monitor KPIs to track project health and success. Implement systems and workflows that guarantee adherence to client specifications and service levels. Research new product offerings and develop implementation frameworks for their rollout. 1-2 years of experience in product or SaaS implementation, preferably in B2B environments. Ability to balance big-picture thinking with meticulous attention to detail. Strong communication and interpersonal skills to engage diplomatically with diverse stakeholders. Excellent time management, prioritization, and delegation capabilities. Knowledge of Supply Chain Management (SCM) is a plus. Creative mindset with a passion for innovation and process improvement. Self-driven, responsible, and capable of working autonomously. Highly organized and adept at managing multiple tasks simultaneously. Proficient in English (native speakers a bonus). Perks at Intugine Comprehensive Health Coverage Personal Development Budget for upskilling Flexible Working Hours Open Door Policy Say goodbye to cubicles! Generous Parental Leave Documented Equal Pay Policy (since 2025) Education Assistance to support your growth Complete Ownership & Work Autonomy Life Skills Training (tax planning, investments, mental well-being, health & fitness) Company Outings because fun matters! Paid Time Off your well-being is our priority

Application Engineer Grinding Machines Location: Bangalore Employment Type: Full Time Experience Required: 5+ Years About Us Phillips Machine Tools is India s leading machine tool solution provider, offering cutting-edge technologies, automation systems, and engineering services to a wide range of industries. As we continue to grow, we are looking for a highly skilled Application Engineer Grinding Machines to join our expanding Applications Team. Role Overview In this role, you will leverage your expertise in grinding technologies to deliver advanced technical solutions, optimize manufacturing processes, and provide training and post-installation support to customers. You will play a critical role in ensuring high-precision machining and customer satisfaction. Key Responsibilities Apply hands-on expertise in Surface, Cylindrical, Centerless, and Tool & Cutter Grinding machines. Program, set up, and optimize CNC grinding machines for precision, productivity, and repeatability. Analyze customer component drawings to recommend appropriate machines, tools, and grinding processes. Conduct component prove-outs and validation on recommended machines. Deliver technical training for customers and internal teams on grinding operations, programming, and maintenance. Diagnose and resolve application and accuracy-related issues across grinding platforms. Collaborate with sales and service teams to support both pre-sales assessments and post-sales execution. Travel extensively for customer site visits, installations, and technical support. Candidate Profile Diploma/Degree in Mechanical or Production Engineering (or equivalent). Minimum 5 years of hands-on experience with grinding machine operations and applications. Strong working knowledge of CNC programming (Siemens, Fanuc, etc.). Proficient in reading and interpreting complex engineering drawings and specifications. Excellent communication, analytical, and troubleshooting skills. Open to frequent travel across India for on-site customer support. Collaborate with top global machine tool brands. Learn from and work alongside industry-leading experts. Thrive in a dynamic, high-growth environment with continuous learning. Enjoy competitive compensation, travel perks, and growth opportunities. Qualification : Diploma/Degree in Mechanical or Production Engineering (or equivalent)

Position: Service Engineer Location: Ahmedabad Employment Type: Full Time Experience Required: 3 5 Years Company: Phillips Machine Tools India Pvt Ltd Industry: Industrial Machinery / Manufacturing Job Overview We are seeking a highly motivated and customer-focused Service Engineer to join our best-in-class service team supporting HAAS CNC machines. In this role, you ll be responsible for delivering prompt, professional, and legendary service, ensuring machine uptime, and maintaining strong client relationships. You will handle both electrical and mechanical troubleshooting, installation, commissioning, and post-sales support for our HAAS machine tools. As the frontline of our brand, your commitment to customer satisfaction will play a critical role in reinforcing Phillips' reputation as a trusted and innovative CNC solution provider. Key Responsibilities Attend and resolve service calls promptly to minimize machine downtime. Perform installation and commissioning of HAAS CNC machines across assigned customer sites. Provide mechanical and electrical support for machine diagnostics, repairs, and routine maintenance. Document service activities, problem-solving summaries, and escalate critical issues as needed. Maintain clear, open communication with both junior and senior team members to promote learning and improvement. Build and nurture long-term customer relationships, acting as the go-to expert for all service-related queries. Ensure timely arrangement and sourcing of spare parts (in or out of warranty). Work collaboratively to create a positive, supportive, and growth-oriented work environment. Proactively identify recurring issues and suggest long-term solutions for improved machine reliability. Demonstrate total ownership of your service territory by aligning with Phillips high service standards and performance metrics. Requirements 3 5 years of hands-on experience in service, maintenance, or installation of CNC machines or industrial automation equipment. Strong troubleshooting skills in both mechanical and electrical domains. Willingness to travel frequently to customer sites within the assigned region. Excellent communication, interpersonal, and documentation skills. Ability to work independently as well as part of a team in a fast-paced environment. Strong problem-solving mindset with a commitment to customer satisfaction. Understanding of HAAS machines will be an added advantage. Opportunity to work with cutting-edge CNC technology Competitive compensation and performance-based incentives Supportive team culture and mentorship Exposure to industry-leading service processes and global standards Training and upskilling opportunities for professional growth About Phillips Machine Tools India Pvt Ltd Phillips India is the exclusive distributor for HAAS Automation in India. With a legacy of trust, technical excellence, and a deep commitment to customer success, we empower Indian manufacturers with world-class machine tools and service support. Join us in building the most dependable and responsive service team in the industry. Apply now and become the face of Phillips' legendary customer support.

Position: Spare Parts Executive Location: Bangalore Employment Type: Full Time Experience Required: 5 8 Years Industry: Manufacturing / Engineering / Supply Chain Job Overview We are seeking a proactive and detail-oriented Spare Parts Executive to manage end-to-end operations for spare parts quotations, procurement, import coordination, and order fulfillment. The ideal candidate should have a solid background in parts handling, vendor coordination, import documentation, and customer communication. You will be a key link between suppliers, service teams, and customers, ensuring that spare parts are delivered efficiently and in compliance with timelines and regulatory standards. Key Responsibilities Handle incoming RFQs from customers and service engineers; provide accurate and timely quotations for spare parts. Process customer orders with a strong focus on precision, delivery timelines, and specifications. Coordinate with suppliers to: Check pricing and stock availability Negotiate payment and delivery terms Place purchase orders as needed Manage all import-related activities: Prepare and review import documentation Ensure compliance with import regulations, duties, and tariffs Coordinate with customs brokers to resolve clearance issues Monitor inventory and reorder levels to proactively meet customer demand and avoid stockouts. Maintain accurate records of RFQs, orders, supplier interactions, and stock transactions. Verify supplier invoices against ordered and received goods; resolve quantity or quality discrepancies swiftly. Communicate order status, delays, or changes clearly and proactively to customers and service teams. Continuously identify and implement improvements to streamline procurement and fulfillment workflows. Required Skills & Qualifications 5 8 years of experience in spare parts management, procurement, supply chain, or order coordination preferably in manufacturing or engineering services. Strong working knowledge of import/export regulations, documentation, and customs clearance. Experience in supplier negotiations and handling vendor communications. Proficiency in Microsoft Excel, ERP systems, and basic inventory management tools. Excellent communication and coordination skills. High attention to detail and ability to multitask in a deadline-driven environment. Strong problem-solving and decision-making capabilities. Competitive salary and performance incentives Health insurance and other employee benefits Dynamic and collaborative work environment Growth opportunities within operations and supply chain management Apply now to join a team committed to operational excellence and customer satisfaction.

Position: Additive Inside Sales Executive Location: Mumbai Employment Type: Full Time Experience Required: 3 5 Years Industry: Additive Manufacturing / Industrial Equipment / Sales Support Job Overview We are looking for a detail-oriented and proactive Inside Sales Executive Additive Division to manage consumables and spare parts sales. The ideal candidate will efficiently handle customer RFQs, process orders, coordinate with suppliers, and drive repeat business by closely tracking consumption patterns. If you have a passion for sales operations, customer service, and managing backend processes with precision, we d love to hear from you. Key Responsibilities Respond to incoming RFQs from customers and service engineers, providing accurate and timely quotations. Track consumable usage and proactively follow up with customers to generate repeat business. Process customer orders efficiently while ensuring adherence to delivery schedules and specifications. Collaborate with suppliers or product managers to gather pricing and availability, negotiate terms, and place purchase orders as required. Coordinate import activities: Prepare and manage documentation Ensure compliance with import laws and tariffs Oversee customs clearance Work with logistics teams and customs brokers to ensure timely clearance of imported goods. Monitor inventory levels and anticipate demand to avoid shortages or overstock situations. Maintain comprehensive records of RFQs, quotes, orders, and supplier communications. Review and verify supplier invoices and match them with received goods for quality and quantity. Keep customers updated on the status of their orders, delivery timelines, and resolve any issues proactively. Identify and implement process improvements to increase operational efficiency and customer satisfaction. Required Skills & Qualifications 3 5 years of experience in inside sales, order processing, supply chain coordination, or customer support preferably in industrial or additive manufacturing sectors. Strong understanding of sales coordination, consumables tracking, and procurement processes. Experience with import procedures, documentation, and dealing with customs clearance. Excellent communication and negotiation skills. Proficiency in MS Office (Excel, Outlook) and familiarity with ERP/CRM systems. Strong attention to detail, with the ability to multitask and meet tight deadlines. Customer-first mindset with the ability to build and maintain professional relationships. Opportunities for career growth in industrial and additive manufacturing domains Supportive and collaborative team environment Exposure to global vendors, processes, and supply chain operations Apply now and be part of a fast-growing and innovative team in the additive manufacturing space.

Quality Manager Location: Pune Employment Type: Full Time Experience Required: 12 15 Years Job Summary We are seeking an experienced Quality Manager with 12 15 years of experience in a quality-driven environment within the machine tool or machine building industry. The ideal candidate will have at least 2 5 years of managerial experience overseeing quality departments and will be responsible for driving quality initiatives aligned with company goals. Key Responsibilities Define and implement quality strategies in alignment with the company s vision. Develop, implement, and maintain quality control processes, procedures, and policies to ensure products/services meet or exceed customer expectations. Monitor and analyze quality data to identify trends and areas for continuous improvement. Lead and mentor the quality control team, providing coaching and support as required. Collaborate with cross-functional teams to ensure quality processes align with overall business objectives. Conduct internal audits, identify gaps, and recommend corrective actions. Liaise with suppliers and vendors to ensure materials/components meet quality standards. Design and manage vendor evaluation processes and performance metrics. Maintain accurate and up-to-date quality documentation and records. Train team members on quality standards, policies, and best practices. Ensure quality control processes are integrated into new product/service development initiatives. Stay current with industry standards, best practices, and regulatory requirements. Key Skills & Requirements Bachelor s degree in engineering or a related field. Proven experience in quality management in the machine tool or machine-building sector. Knowledge of manufacturing, heat treatment, and surface treatment processes. Strong leadership and team management skills. Excellent analytical and problem-solving abilities. Effective communication and interpersonal skills. High attention to detail and commitment to quality. Proficiency in managing multiple priorities and projects. Familiarity with ISO standards and quality compliance regulations (ISO knowledge preferred). Qualification : Bachelors degree in engineering or a related field

Position Title: Employee Experience & Retention (EE&R) Manager About Firstsource: Firstsource Solutions Limited, part of the RP-Sanjiv Goenka Group, is a leading provider of transformational solutions spanning the customer lifecycle in sectors including Healthcare, Banking & Financial Services, Communications, Media & Technology, and more. Through our 'Digital First, Digital Now' approach, we help organizations reinvent operations and reshape business models, delivering valuable moments that matter and gaining competitive advantage. We have a global presence across the US, the UK, India, the Philippines, Australia, Mexico, and South Africa, supporting over 100 top global brands, including several Fortune 500 and FTSE 100 companies. Position Purpose: The Employee Experience & Retention (EE&R) Manager is tasked with overseeing all aspects of Employee Experience and Retention within the aligned process. This role ensures the effective execution of EE&R initiatives within agreed timeframes, supporting the achievement of high employee engagement, retention, and satisfaction throughout the process. Key Responsibilities: Employee Relationship Management & Communication: Employee Relations Support: Act as the primary point of contact for EE&R-related matters, handling queries and grievances effectively and providing ongoing employee relations counsel. Policy Communication: Conduct policy sessions during induction, training, and as part of regular Business-As-Usual (BAU) refreshers. Visibility & Engagement: Maintain a consistent and visible presence on the operations floor to foster employee engagement. Reward & Recognition Management: Lead and manage the Reward and Recognition program, addressing concerns and ensuring timely recognition. Employee Support: Provide assistance to employees and teams by implementing EE&R interventions when necessary. Survey Execution: Ensure the timely execution of ESAT, Dipstick, and 360 surveys, acting on the insights to address any concerns and improve employee satisfaction. Policy Updates: Communicate any policy, procedure, or process changes to relevant stakeholders in the process. Corporate Social Responsibility (CSR): Drive CSR initiatives within the team, fostering a sense of community and purpose. Engagement Activities: Organize fun activities and team-building events to maintain a positive, engaging work environment. One-on-One and Skip-Level Meetings: Regularly meet with Team Leaders, Managers, and employees to address concerns, provide HR updates, and gather feedback. Career Progression & Performance Management: Performance Management Execution: Ensure the smooth execution of the Performance Management Process (annually, bi-annually, and monthly). Internal Job Postings (Lateral Moves): Manage and facilitate internal job postings, supporting employee mobility within the organization. Promotion and Assessment: Organize and manage assessment centers to promote advisors to the next level. Career Development Support: Provide guidance and support for employee career growth and development opportunities. Compliance: Increments & Promotions: Ensure timely handling of employee increments and promotions in alignment with lifecycle approaches. Confirmation Process: Oversee the employee confirmation process after six months of service, ensuring timely and accurate documentation. Payroll Coordination: Collaborate with payroll teams to ensure timely receipt of payroll inputs, sign off, and review before submission to vendors. Background Checks & Compliance: Follow up on background checks and ensure appropriate actions are taken for any unfavorable reports. Headcount & Attrition Reports: Own the preparation of weekly headcount and attrition reports, ensuring accuracy and timeliness. Audit Support: Provide necessary support for effective audits and ensure compliance with organizational standards and regulations. Qualifications & Skills: Communication Skills: Excellent interpersonal and communication skills for effectively managing relationships, engaging with employees, and resolving issues. Organizational Skills: Strong time management and organizational skills, with the ability to prioritize tasks and manage multiple responsibilities efficiently. HR Expertise: Deep understanding of HR policies, employee relations, performance management, and compliance requirements. Conflict Resolution: Proven ability to manage grievances, conflicts, and sensitive employee matters with professionalism and discretion. Employee Engagement: Experience in designing and implementing employee engagement initiatives and activities. Team Collaboration: Ability to work collaboratively with Team Leaders, Managers, and other HR teams to drive results. Compliance Knowledge: Understanding of payroll, background checks, and audit processes, ensuring adherence to compliance standards.

Associate Manager, Customer Support At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. As an Associate Manager, your primary role will be to manage a team of customer support agents. You will be responsible for your team's performance as measured by key operational metrics, including contacts handled, first contact resolution rates, and quality scores. You will coach team members in a timely manner based on their performance against these metrics. Additionally, you will work closely with senior leadership to own optimization initiatives and contribute to roadmap efforts. This may include participating in interviews. You will become a subject matter expert on Coinbase's operational processes and workflows, collaborating across customer experience teams as needed. As business needs require, you may manage Customer Support Supervisors. To perform these duties successfully, you will utilize tools such as: Maestro QA, Salesforce, Slack, G-Suite, Confluence, Looker, Amazon Web Services (AWS), and proprietary technologies. Familiarity with these systems is essential for tracking agent performance, collaborating with colleagues, documenting procedures, and analyzing business data. What you ll be doing (ie. job duties): Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) Manage and support initiatives aimed at improving operations through the automate, eliminate, and optimize framework. Act as a trusted point of contact for escalations and high priority issues related to your scope. Achieve SLAs, productivity and quality metrics for your line of business/team members. Collaborate cross-functionally with Program, Quality, Training and Product teams to improve existing workflows and processes. Utilize an in-depth understanding of metrics to drive data-backed business decisions. Communicate policies and follow up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken. Provide leadership and mentorship across key areas like performance management, learning & development, and leadership skills Potentially manage Customer Support Supervisors as business needs necessitate Participate in the interview and selection process for new customer support agents What we look for in you (ie. job requirements): Customer obsessed, motivated by Coinbase s mission and crafting a seamless support experience for our global customer base. Minimum of 8 years of relevant experience in financial services, technology and/or customer support. Minimum of 5 years of people management experience in an operations environment. Ultra proactive in identifying opportunities, proposing solutions, and demonstrating a bias for action in executing solutions Excellent track record of leading deeply engaged and high performing teams and using metrics to make business decisions. Ability to work independently and as part of a team, with a high level of self-motivation, personal accountability, and natural curiosity Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines Drives urgency and adapts flexibly to evolving needs in a complex, fast-paced, and high-growth environment. Crypto is a 24/7/365 business so availability to work shifts on weekends, and outside of the "standard" work day Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences Willing to work from an office at Hyderabad, India OR Manila Philippines Nice to haves: Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. Advanced experience in project management, analytics or quality assurance. Advanced degree in business, finance, customer experience and/or blockchain. Advanced understanding of Google apps, JIRA, Salesforce Service Cloud Pay Transparency Notice:The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision). Pay Range: 3,320,000 3,320,000 INR Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights noticehere. Additionally, Coinbase participates in theE-Verify programin certain locations, as r...

About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. We specialize in helping clients stay ahead through transformative solutions that optimize business processes, driving increased efficiency, deeper insights, and superior outcomes. As trusted brand custodians and long-term partners to over 100 leading global brands, we have a presence in the US, UK, Philippines, and India. Our rightshore delivery model offers end-to-end solutions across industries including Healthcare, Telecommunications & Media, and Banking, Financial Services & Insurance. We proudly serve Fortune 500 and FTSE 100 companies. Job Title: Senior Customer Service Associate (Senior CSA) Grade: H1 Job Category: Associate Function/Department: Operations Essential Duties and Responsibilities Claims Filing: File claims using appropriate forms and attachments. Denial Research and Appeals: Investigate account denials and file written appeals when necessary. Insurance Billing: Evaluate information from clients to determine the correct insurance to bill, ensuring necessary attachments or supporting documentation are included with each claim. Account Research: Research account details to gather necessary attachments and documentation for each claim. Claim Integrity: Ensure the accuracy and integrity of each claim filed. Documentation: Record all efforts and actions in the CUBS system and any other required systems. Patient Information Verification: Verify patient details and benefits before submitting claims. Account Appeals: Write appeals for accounts when required. Client Correspondence: Draft clear and professional letters to clients. Additional Duties and Responsibilities Goal Achievement: Meet regular goals and objectives as set by management. Confidentiality: Maintain confidentiality of account and patient information at all times. Compliance: Actively participate in the Corporate Compliance Program and ensure adherence to company policies. Project Assistance: Assist with other ad hoc projects assigned by management. Relationship Management: Maintain effective working relationships with state and federal agencies. Account Resolution: Resolve accounts in a timely manner. Workspace Organization: Maintain a neat, orderly, and efficient work station. Educational and Experience Requirements Minimum Education: High school diploma or equivalent. Experience: 1-3 years of experience in insurance billing is preferred. Insurance Knowledge: Familiarity with various insurance payers is preferred. Technical Skills: Proficiency in PC-based applications with the ability to type 30-40 words per minute. Communication Skills: Strong written and verbal communication skills. Organization and Time Management: Ability to prioritize tasks effectively in a busy environment. Professionalism: Capable of presenting oneself in a courteous and professional manner at all times. Self-Motivation: Ability to stay focused and productive with little or no supervision. Working Conditions Environment: Call center setting. Physical Requirements: Must be able to sit for extended periods of time.

Position: Information Security Manager Location: Jaipur Job Type: Full-Time Qualifications: Any Graduation (BCA, MCA, B.Tech preferred) 3 to 7 years of relevant experience in information security or cybersecurity roles Reports To: Head of Engineering Business Unit: IT About CIMET CIMET is a leading comparison software provider, offering end-to-end online comparison and signup solutions for energy, telecommunications, credit cards, and other financial products in both B2B and B2C markets. Serving over 40 utilities and financial service providers, with 200+ partners, CIMET stands out with its fully integrated platform in a crowded Australian market. In March 2022, CIMET partnered with iSelect, which acquired a 49% stake, enabling further expansion into new financial products such as loans, insurance, and more. With a growing global team of over 200 members across Australia, India, and the Philippines, CIMET aims to double its workforce in the next two years. Role Purpose We are seeking an experienced Information Security Manager to lead the design and implementation of ISO 27001 compliance, cybersecurity strategies, and risk management. This role will focus on building strong security policies, managing risks, and ensuring adherence to regulatory standards including SOC2, GDPR, and NIST. Key Responsibilities ISO 27001 Implementation & Compliance Develop, implement, and maintain an Information Security Management System (ISMS) aligned with ISO 27001. Conduct gap analyses, risk assessments, and audits to ensure ongoing compliance. Establish and enforce information security policies and controls to protect data confidentiality and integrity. Lead ISO 27001 certification and continuous improvement efforts. Drive security awareness training programs organization-wide. Cybersecurity Strategy & Risk Management Create and implement strategies to mitigate cybersecurity threats and vulnerabilities. Conduct penetration testing, vulnerability assessments, and security audits regularly. Implement Zero Trust architecture and robust access control mechanisms. Monitor threat intelligence and manage security incidents with timely mitigation strategies. Ensure cloud security across AWS, Azure, and GCP with strong IAM policies and encryption. Develop and manage a Security Incident Response Plan (SIRP). Regulatory Compliance & Governance Maintain compliance with ISO 27001, SOC2, GDPR, NIST, PCI-DSS, and other frameworks. Collaborate with internal teams and external auditors to meet regulatory requirements. Create and maintain security dashboards, metrics, and reports for leadership. Security Operations & Monitoring Oversee SIEM solutions (e.g., Splunk, ELK, QRadar) for real-time threat detection. Manage firewalls, IDS/IPS, endpoint protection, and other security tools. Develop incident response, disaster recovery, and business continuity plans. Ensure data protection through encryption and secure backup strategies. Required Skills & Qualifications Minimum 5 years of experience in information security, cybersecurity, or compliance roles. Proven expertise in ISO 27001 implementation, audits, and certification processes. Strong understanding of cybersecurity frameworks including SOC2, NIST, GDPR, and PCI-DSS. Experience with SIEM tools (Splunk, ELK, QRadar, or similar). In-depth knowledge of firewalls, IDS/IPS, endpoint security, IAM, and network encryption. Relevant certifications (CISM, CISSP, CISA, CEH, ISO 27001 Lead Auditor/Implementer) are highly preferred. Excellent problem-solving, communication, and stakeholder management skills. Professional Attributes Strong interpersonal skills and effective team player across multi-location teams. Ability to prioritize tasks, multitask efficiently, and perform well under pressure. Self-starter capable of working independently and resolving complex issues. Proficient English communication skills. Education Preferred technical degrees: B.Tech, B.E., BCA, MCA Be part of a fast-growing, innovative product company. Work with a talented, driven team focused on delivering high-quality software solutions. Competitive compensation and benefits package. Qualification : Any Graduation (BCA, MCA, B.Tech preferred)