Tanla jobs

Product Marketing Manager Location: Mumbai Department: Business Development About the Role We re looking for a detail-oriented and strategic Product Marketing Manager to join our growing team in Mumbai. In this role, you ll shape how our product suite is perceived by customers, prospects, and partners. You will own the narrative from positioning and messaging to go-to-market (GTM) execution and sales enablement playing a key role in driving product adoption and market success. This is a high-impact opportunity to work cross-functionally with product, marketing, sales, and customer success teams to tell compelling stories, launch powerful campaigns, and enable growth in a fast-paced enterprise SaaS environment. What You ll Be Responsible For Positioning & Messaging Develop clear, differentiated, and compelling messaging that resonates with target personas and sets our products apart in the market. Feature Launches & Amplification Own the GTM strategy for new features and product launches, ensuring sustained visibility and customer engagement. Content & Collateral Creation Craft high-impact content for landing pages, ad campaigns, website, product brochures, and more translating product value into customer language. Cross-Functional Collaboration Work closely with product, marketing, sales, and customer success teams to align messaging and marketing initiatives with business objectives. Market & Customer Intelligence Stay ahead of industry trends, competitors, and customer needs. Translate insights into actionable intelligence and sales tools. Sales Enablement Equip the sales team with persona-based pitches, playbooks, sales decks, competitive battle cards, and product training that drive conversions. Thought Leadership & Evangelism Represent the company as a product evangelist, both internally and externally. Serve as a go-to spokesperson and thought leader in relevant forums. Campaign Execution Plan, execute, and optimize marketing programs that contribute to pipeline growth for both new and expansion business. What You Bring Education MBA or equivalent degree in Marketing. Experience 6 8 years in B2B marketing, ideally within enterprise SaaS. Proven experience in content development, GTM strategy, and sales enablement. Skills Exceptional written and verbal communication. Ability to simplify complex products into easily digestible messaging. Proficiency in CRM and marketing automation platforms (HubSpot, Zoho preferred). Strong analytical skills with a data-driven approach to marketing decisions. Ability to influence without authority in a matrixed organization. Comfortable engaging with senior stakeholders and cross-functional teams. We thought you d never ask! In addition to a competitive salary and flexible working hours, here s what makes Tanla a great place to grow: Challenging, High-Impact Work: Solve real-world problems in a fast-evolving telecom and CPaaS ecosystem you ll never have a boring day. Innovative Culture: Work in a product-first, action-oriented environment that values curiosity, ownership, and continuous learning. World-Class Team: Collaborate with smart, driven professionals who thrive on solving complex problems. We re an equal opportunity employer with a bias for action and a love for innovation. Qualification : MBA or equivalent degree in Marketing

Job Role Role Summary: You will play a pivotal role in ensuring our enterprise customers achieve maximum product value and satisfaction. Your primary focus will be on the customer s transition from sales prospect to active product user. You'll enhance customer retention and boost their lifetime value by proactively addressing challenges, creating tailored solutions, and identifying upsell opportunities. Product: Wisely ATP is a groundbreaking anti-phishing platform designed to combat scams in real time. Leveraging cutting-edge AI and machine learning technologies, it identifies, prevents, and eliminates SMS traffic scams. This platform is a proactive solution that provides unparalleled defense against fraud, protecting over a billion users from scams. It has also formed strategic partnerships with tech giants like Google and WhatsApp. What you'll be responsible for? POC and Onboarding of New Customers: Prioritize successful onboarding to ensure clients quickly grasp essential features. Facilitate a smooth transition from sales to product adoption. Monitoring Customer Health Metrics: Continuously track client progress along their customer journey. Identify upsell opportunities and address churn risks promptly. Ensure timely deliverables from the product to the customer. Collaborating Across Departments: Work closely with ops, development, sales, finance, and other teams to solve client issues. Balance client requests with organizational resources. Voice of the customer: Identify new customer problems for feedback to the product team Qualification and other skills BE / BTech Graduate Why join us? We thought you would never ask! We offer all the usual stuff: competitive salary, flexible working hours, and challenging product culture but the real perks are: Challenging and fun work environment solving meaningful real-life business problems - you will never have a boring day at the office. World-class team that loves solving tough problems and have a bias for action. Tanla is an equal-opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability, or veteran status. Qualification : BE / BTech Graduate

Job Role What you'll be responsible for? Define and Own Product/Platform vision -> Strategy -> Roadmap Own P&L responsibilities of the platform/products built out of Garage Build & manage high performing team by creating frameworks and processes Drive end to product roadmap - Planning, execution & impact assessment Collaboration with Garage owners, Customer Success, GTM, Support & Service Qualification and other skills What you'd have? Must have strong educational pedigree from Tier 1 Institutions 6+ years of PM experience typically in B2B or platform products 3+ years of managing high performance team of PMs, UX/Analyst teams Previous experience of building 0-1 products and scaling them Strong product sense and ability to validate hypothesis with data & experimentation. Excellent verbal & communication skills through all levels of org Why join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. Qualification : 6+ years of PM experience typically in B2B or platform products

Job Role As a coder you ll have a significant influence on the company's technical platform and will get to work on the cutting-edge products. What you'll be responsible for? Learn and explore new technology and frameworks which support the business growth Design and development of the back-end platform based on Go Perform testing and coding to meet the business requirements Write low level design document Research and develop in latest technologies. Optimize backend services for scalability Build products for our customers on top of our APIs Build internal tools and automate repetitive operations Qualification and other skills What you'd have? CS/ Relevant grad from top tier engineering college with having experience in building the high scable systems in a product environment. At least 3 -9 years relevant working experience in Software Product Engineering Excellent analytical and problem-solving skills Knowledge of the Go programming language, paradigms, constructions, and idiom Understanding of popular Go routines and channel patterns Extensive knowledge of Go frameworks and tools is a plus Knowledge of Azure and other cloud services is valuable Why join us? We thought you'd never ask! We offer all the usual stuff: competitive salary, flexible working hours, challenging product culture But the real perks are: Challenging and fun work environment solving meaningful real-life business problems - you will never have a boring day at the office. World-class team who love solving tough problems and have a bias for action. Tanla is an equal opportunity employer Qualification : At least 3 -9 years relevant working experience in Software Product Engineering

Job Role As A CSR Manager you are responsible for developing, implementing, and overseeing strategies and initiatives that align a company's operations with ethical, social, and environmental considerations. What you'll be responsible for? Closely work with community and stakeholders including governments to ensure the best results in a PPPP public private pluralistic partnership. Lead CSR activities on a project mode, work first hand on need assessment, baseline, endline, impact analysis and documentation of projects. Engage & coordinates with Subject Matter Experts, establish and build relationship with all stakeholders to increase measurable outcomes. Align with new technologies and practices, for effective internal processes for due diligence of partners, PO release & Invoicing processes. Develop and build key resources and materials to communicate CSR efforts, including presentations and impact stories for internal or external communications. Identify, cultivate new partnerships, and strengthen existing partnerships. support employee engagement, including year-round volunteering activities to build culture of service especially around skills-based volunteerism. Qualification and other skills Bachelor s degree and experience in corporate responsibility, CSR or related field. Experience in volunteer and/or events management and partner management. What you'd have? Excellent written and verbal communication skills with strong service orientation Bachelor s degree and experience in corporate responsibility, CSR or related field Experience in volunteer and/or events management and partner management Proven ability to prioritize, work independently, handle multiple, complex tasks simultaneously. Generate pragmatic solutions to real or potential problems and recognize and leverage key opportunities. Strong proficiency in Microsoft Office Suite, particularly Office 365, SharePoint, Excel, Word and PowerPoint Knowledge of corporate foundation processes and procedures is recommended. Experience with CSR technology platforms or quick to learn technology skills. Knowledge of the developments in corporate philanthropy, social impact and sustainable development Ability to navigate complex environments and help build relationships with a variety of stakeholders and organizations. Strong EQ and ability to work in a fast-paced, highly matrixed, geographically diverse organization. Strategic, collaborative and practical Ability to travel as needed Why join us? We thought you would never ask! We offer all the usual stuff: competitive salary, flexible working hours, challenging product culture but the real perks are: Challenging and fun work environment solving meaningful real-life business problems - you will never have a boring day at the office. World-class team who love solving tough problems and have a bias for action. Tanla is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability, or veteran status. Qualification : Bachelors degree and experience in corporate responsibility, CSR or related field

Job Role We are looking for a Python Developer to work on our backend Core applications, APIs andinfrastructure. Responsibilities will include implementing features and optimizing backend processes.You will work with other backend developers to maintain published and unpublished Apps/APIs. What you'll be responsible for? Writing reusable, testable, and efficient code Develop new features and maintain existing features Integrate user-facing elements into applications Optimize backend services for scalability Test and debug programs Qualification and other skills Graduate or Post graduate (B.E/B.Tech) What you'd have? Experience : 4 - 7 Years in building high scalable systems Good understanding of various backend components and micro service architecture Good understanding of at least one SQL and Non-SQL datastore Strong knowledge of Python, Django framework, ORM, Javascript, jQuery Strong understanding of data structures and algorithms Proficient understanding of Git and version control Familiarity with a Unix-like operating system is a must Familiarity with docker and kubernetes would be a plus Contribution to open source projects would be a plus Good problem solving skill Why join us? We thought you would never ask! We offer all the usual stuff: competitive salary, flexible working hours, challenging product culture but the real perks are: Challenging and fun work environment solving meaningful real-life business problems - you will never have a boring day at the office. World-class team who love solving tough problems and have a bias for action. Tanla is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability, or veteran status. Qualification : Graduate or Post graduate (B.E/B.Tech)

Job Role Responsible for providing technical support (troubleshoot, online testing, problem solutions) to clients / customers. What you'll be responsible for? Provide support to internal / external customers while adhering to the set SLA parameters. Facilitate calls with customers to explain/resolve/address the issues raised to technical support team Perform initial troubleshooting, do analysis, test service flows to resolve customer s concerns Collaborate / coordinate with backend teams in identifying / resolving customerissues. Capture and document all queries / concerns via the ticketing tool / email/ calls. Responding to customers via various communication channels and to provide timely revert / updates / notifications. Share periodic updates and feedbacks on regular basis. Maintain regular tracker(s) and publish reports to allstakeholders. Ensure 100% adherence to team s and organizational processes. Time Management Ticket management Customer response and engagement Cross-functional communication and coordination Compliance and SOPs Qualification and other skills Graduate or Post graduate (B.E/B.Tech) What you'd have? 2 to 5 years of experience, preferably in Telecom Domain Excellent communication (written & verbal) and interpersonalskills Basic knowledge of Linux, MySql, Oracle, Phoenix and Hive Analytical mindset to solve issues with focus on client/customer requirement with an ability to take independent decisions Proactive, self-motivated and should be a team player Flexible to work in 24x7 environment Ability to plan and organize Why join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. Qualification : Graduate or Post graduate (B.E/B.Tech)

Job Role Strong expertise in requirements management processes, including standard tools and techniques such as facilitated meetings, use cases, mapping documents, models and other requirements management tools. What you'll be responsible for? Strong expertise in requirements management processes, including standard tools and techniques such as facilitated meetings, use cases, mapping documents, models and other requirements management tools. Understanding the SOW and Preparing documentations (BRD, FSD, PRD) in conversational product platforms. Develop customer use cases, personas and scenarios and present solutions to clients. Should have experience working on Mid to large scale implementations. Create Use Cases Diagrams and Activity Diagrams for the stated work flows communicated by client s Work with the engineering teams to build and deploy solutions with optimal resources. Track the on-going implementation process and intimate the stakeholders for process deviation if any. Resolve day to day queries from development team based on knowledge of customer business. Scope and prioritize activities based on business and customer impact. Provide input to QA for creation of test plans and certification criteria. Assist and certify the UAT. Readiness to travel for short durations within India and outside. Qualification and other skills Bachelor s in engineering or Masters in Computer Applications or tech savvy MBA from good institute. What you'd have? 3-6 years experience in defining and managing core products or business applications, either through product management or equivalent activities. Worked in the cross functional environment for coordinating various project related aspects. Good knowledge and understanding of products in conversational platforms. Follow best practices which is under the guidelines set in CBAP (Good to have) Understanding ofVarious builders in NLP, AIML (Good to Have) Understanding of cloud-based systems along with knowledge of any domain such as Banking, Finance, Healthcare,Web/Social etc. Excellent written and verbal communication skills. Skilled in presentations and discussions with sales and engineering teams. Why join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. Qualification : Bachelors in engineering or Masters in Computer Applications or tech savvy MBA from good institute.

Job Role We are looking for a well-rounded, detail-driven product marketer with a can-do attitude to join the team in Mumbai, India. As a product marketing manager you will work on shaping how customers, prospects, and the target audience at large view and perceive our product suite. Covering solutions marketing, positioning, messaging, partner marketing, go to market strategy and sales enablement, amongst other aspects of product marketing. What you'll be responsible for? Develop a differentiated product positioning and messaging that resonates with customers and prospects Own the launch of new features and their sustained amplification Create compelling messages and bring those to life on landing pages, ad campaigns, website pages, product collaterals Collaborate with marketing, product, sales and customer success teams Be the expert on the customer, the industry trends, and the other players in the market and enable sales with updated intelligence Own sales enablement, provide high-value sales tools, training, and collaterals to sales and also equip them with persona understanding and a targeted pitch Be a technology and customer evangelist and serve as a company spokesperson and go-to thought leader for the product Execute programs from planning through delivery to achieve marketing pipeline for both net-new and add-on business Qualification and other skills MBA or equivalent degree in marketing What you'd have? 6-8 years of experience in marketing, preferably B2B marketing for an enterprise SaaS product with experience in content creation, GTM strategy, sales enablement Strong communicator with exceptional written and verbal communication skills, and ability to develop and deliver effective marketing materials, making it easy for sales to understand our product offerings and key positioning Ability to succeed in a large organisation with moving parts; ability to influence extended teams without formal line-reporting authority Experience with analytics, MAP, CRM - Hubspot, Zoho preferred Experience in dealing with senior leaders plus good networking skills Proven track record in performing well in a complex environment with proactive approach to projects and tasks Why join us? We thought you'd never ask! We offer all the usual stuff: competitive salary, flexible working hours, challenging product culture But the real perks are: Challenging and fun work environment solving meaningful real-life business problems - you will never have a boring day at the office World-class team who loves solving tough problems and have a bias for action. Tanla is an equal opportunity employer Qualification : MBA or equivalent degree in marketing

Job Role Analyzing reports Client Coordination Increasing business opportunity What you'll be responsible for? Understanding Client/Business Requirements Brainstorming with the Sales and Client on identifying strategies to increase revenue. Delivery of Campaigns on time Analyzing reports and evaluating different performance metrics. Client Servicing. Keeping himself and team up to date on the Latest business trends. Prepare daily activity reports. Ensuring business Goals are met. Need to know how to access MMP platforms like Branch, Appsflyer, Trackier etc... Qualification and other skills Graduate from any Stream. Know how about SQL, Hadoop etc. Must have minimum of 1 year experience in SMS Lead generation or Similar campaigns. Must have Good command over the English, Hindi Language. What you'd have? Proven experience as SRE/Devops with knowledge on Whatsapp and RCS flows. Solid understanding of Redis, Rabbit MQ , Kubernetes and Docker Experience with Python/Shell Scripting Experience with SQL Familiarity with Docker and cloud hosting services like Azure. Good understanding of software development principles and practices, including agile methodologies REST API SQL, Linux Why join us? We thought you'd never ask! We offer all the usual stuff: competitive salary, flexible working hours, challenging product culture But the real perks are: Challenging and fun work environment solving meaningful real-life business problems - you will never have a boring day at the office. World-class team who love solving tough problems and have a bias for action. Tanla is an equal opportunity employer. Qualification : Graduate from any Stream.

Job Role Lead DevOps Engineer will be responsible for building, configuring, monitoring, and troubleshooting cloud native applications on Azure Cloud Platform. All customer-facing and internal cloud platform elements will be required to be monitored to maintain service levels in line with customer SLAs and KPI s. What you'll be responsible for? Adapting to existing cloud infrastructure and proposing alternatives where required Understand requirements, processes & strategize scaling applications to support new launches Identifying and addressing risks to applications while maintaining application health Coordinating with Technical Teams to identify and handle root cause of issues on cloud Proposing cost saving and optimization measures for applications deployed on cloud platforms Building Docker images, creating Kubernetes manifest files and Helm Charts Platform monitoring, troubleshooting and resolution of issues on Azure (L2 support) Adherence to process compliance & ensuring platform reliability Competencies: The position must have the following competencies: Strong Hands-on experience on On Prem, Azure Platform & Azure DevOps (VSTS) Source Code Management (Git & GitHub) Expertise in Containerization using Docker & orchestration using Kubernetes Good experience using automation tools like Azure ARM templates & PowerShell Monitoring tools such as Prometheus, Loki, Grafana Strong knowledge in Linux Shell scripting and Linux OS commands Helm Package Manager and Helm charts Good understanding of Azure CLI, networking and Security Good knowledge on Azure PaaS components and customization Team Player with understanding of Agile development processes Excellent interpersonal, verbal and written communication skills Qualification and other skills What you'd have? B.E/B.Tech/M.E/M.Tech/MCA (IT, CSE, ECE) with Good Communication Skills 10 + year of experience in Cloud and DevOps, preferably On Prem & Microsoft Azure Experience in setting up build and deployment pipelines (On prem & Azure DevOps) Experience in K8s, AKS, Docker and Helm, ARM templates Strong Knowledge on Git, Linux OS, shell scripting & PowerShell Prior working experience on monitoring tools like Prometheus, Grafana, Loki and Promtail will be added advantage Strong understanding of IaaS, PaaS and SaaS cloud models. Why join us? Impactful Work: Play a pivotalrole in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated Qualification : B.E/B.Tech/M.E/M.Tech/MCA (IT, CSE, ECE) with Good Communication Skills

About _VOIS (Vodafone Intelligent Solutions): _VOIS is a strategic arm of Vodafone Group Plc, driving innovation, enhancing quality, and delivering efficiencies across 28 countries. Operating from seven global locations Albania, Egypt, Hungary, India, Romania, Spain, and the UK our team of over 29,000 highly skilled professionals powers Vodafone s transformation journey. Established in 2006, _VOIS has grown into a global, multi-functional Centre of Excellence for Intelligent Solutions, delivering value-added services in IT, Business Intelligence, Customer Operations, HR, Finance, Supply Chain, and more. Our focus is on creating business outcomes that support Vodafone s mission of connecting for a better future. About _VOIS India: Since its inception in 2009, _VOIS India has evolved into one of our key global delivery hubs. With more than 14,500 employees across Pune, Bangalore, and Ahmedabad, _VOIS India supports Vodafone s global markets and functions. We deliver world-class services in areas such as Information Technology, Networks, Business Intelligence & Analytics, Robotics & AI, Digital Business Solutions, Finance Operations, Supply Chain Operations, and Human Resources. Job Role: UC Network Platform Design Specialist Key Responsibilities: Deliver low-level platform designs for all UC network platforms, ensuring alignment with project plans and effective collaboration with other teams. Own and manage the UC Network baseline, lifecycle, and platform integrity. Lead projects to maintain platform integrity and ensure optimal performance. Manage team resources to meet delivery deadlines and budget expectations. Provide advanced 3rd line support for complex UC network issues. Core Competencies & Required Skills: Minimum 5 years experience in designing and deploying large-scale computing and network infrastructures. Strong expertise in: CISCO: 9K, 7K, 2K, 1K, Catalyst 3x50 switches CISCO ASA and Juniper Firewalls CISCO Unified Computing network components (e.g., DCNM, Fabric Interconnect) IP Routing Protocols: BGP, OSPF CISCO HCS and routers Load Balancers (desirable) SDN/NFV and cloud platforms (Amazon AWS, Google Cloud, Microsoft Azure) (desirable) System administration skills (Windows Servers, RedHat Enterprise) are a plus. Equal Opportunity Employer: At _VOIS, diversity and inclusion are part of who we are. We celebrate individuality and welcome diverse perspectives, creating a workplace where everyone feels empowered to be their authentic self. We do not discriminate based on age, color, gender, gender identity, gender expression, nationality, race, religion, sexual orientation, disability status, or any other legally protected characteristic.

Job Title: Linux Systems Engineer Location: Kolkata Job Description: We are looking for a Linux Systems Engineer to join our team in Kolkata! The ideal candidate should have strong experience with Linux operating systems administration, a Bachelor's Degree in a related field, and at least 2 years of relevant experience. Roles & Responsibilities: Strong communication skills, including fluency in English. Exceptional troubleshooting ability and problem-solving skills. Self-motivated and energetic team player with a strong work ethic and a cooperative attitude. Requirements: A Bachelor s or higher degree in a relevant field. Certification in relevant technologies is preferred. Strong experience with Linux operating systems. Ability to configure and maintain Linux systems and processes, including monitoring system health and performance to ensure high levels of availability, security, and performance. Excellent working knowledge of infrastructure technology, including WAN/LAN connectivity, routers, firewalls, and security. Experience providing application and field support. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : A Bachelor's or higher degree in a relevant field.