Journey Mapping Jobs in Coimbatore

UI/UX Designer Location: Coimbatore, Tamil Nadu Experience: 0 1 Year Qualification: Any Degree (2024 2025 Passed Outs) Employment Type: Full-Time, Onsite Join Our Creative Team as a UI/UX Designer in Coimbatore! We are seeking a creative and detail-oriented UI/UX Designer with up to 1 year of hands-on experience to design seamless, user-friendly digital experiences. As part of our dynamic team in Coimbatore, you ll collaborate with product managers, developers, and fellow designers to craft intuitive interfaces for web and mobile applications. Key Responsibilities: Conduct user research, analyze behaviors, and gather design requirements. Develop wireframes, prototypes, user flows, and mockups for web and mobile platforms. Design visually appealing, consistent, and responsive user interfaces. Work closely with developers to ensure pixel-perfect implementation of designs. Maintain and enhance design systems and reusable component libraries. Conduct usability testing and refine designs based on user feedback. Stay current with the latest UI/UX design trends, tools, and best practices. Required Skills & Tools: Proficient with design and prototyping tools such as Figma, Adobe XD, Adobe Illustrator, and Photoshop. Strong understanding of user-centered design principles and visual design. Ability to create wireframes, mockups, and interactive prototypes. Familiarity with design systems and collaborative design workflows. Excellent communication and teamwork skills. What We Offer: Competitive salary based on experience. Opportunities to work on diverse, impactful digital projects. Creative freedom with ownership of your design work. Supportive and collaborative team environment. Career growth and ongoing learning opportunities. Apply Now Kickstart your UI/UX design career in Coimbatore and create meaningful digital experiences that delight users!

Job Title: Customer Success Specialist B2B SaaS | Full-Time | Coimbatore, Tamil Nadu About Kovai.co Kovai.co is a leading software company delivering powerful enterprise solutions and SaaS products to over 2,500 businesses worldwide. Our product suite includes: BizTalk360 Advanced monitoring and analytics for Microsoft BizTalk Server Turbo360 End-to-end observability platform for Azure services Document360 AI-powered knowledge base software for growing teams Headquartered in the UK, with a strong R&D presence in Coimbatore, we are on track to reach $30 million in annual revenue, and we re just getting started. "UK Headquarters. Indian Innovation. Global Impact." Role: Customer Success Specialist Location: Coimbatore, Tamil Nadu Type: Full-Time Industry: B2B SaaS, Customer Experience, Enterprise Software As a Customer Success Specialist at Kovai.co, you'll play a key role in ensuring customers maximize the value of our products. You'll work closely with clients to build strong relationships, resolve issues, and ensure long-term satisfaction and retention. Key Responsibilities Client Relationship Management: Manage a portfolio of customers, ensuring high levels of engagement, satisfaction, and retention. Customer Data Analysis: Use customer data insights to enhance user experience and improve product adoption. Retention & Growth: Identify opportunities to maximize value, reduce churn, and support upselling strategies. Issue Resolution: Act as the primary point of contact for customer inquiries, ensuring timely and effective resolution. Customer Success Process: Follow established best practices to ensure consistent and high-quality support. Cross-Functional Collaboration: Work with sales, product, and support teams to ensure a seamless customer journey. Ideal Candidate Profile 1 3 years of experience in a Customer Success, Account Management, or Client Support role ideally within a B2B SaaS environment Experience using CRM tools (e.g., HubSpot, Salesforce, or Zoho CRM) Strong problem-solving skills and ability to manage multiple customer accounts effectively Excellent communication skills (written and verbal) Ability to present product value to customers via demos, webinars, or onboarding sessions Self-starter with a proactive, organized, and detail-oriented approach Be part of a fast-scaling SaaS company with global reach Work with an enthusiastic team focused on innovation, impact, and collaboration Great culture, learning environment, and opportunities for growth Competitive compensation and a vibrant office in Coimbatore Equal Opportunity Statement Kovai.co is an equal opportunity employer committed to diversity, equity, and inclusion. We welcome applicants from all backgrounds and experiences and are dedicated to creating an inclusive workplace for everyone. If you're excited to be the voice of the customer and drive meaningful impact, apply now. Our team would love to connect with you!

Salesforce Integration Developer Location: Coimbatore, Tamil Nadu Experience: 3+ Years (1-4 years experience considered) About Winfomi Winfomi is a fast-growing Salesforce consulting firm known for delivering innovative solutions tailored to client needs. With a strong focus on customer satisfaction and operational excellence, our team helps businesses unlock the full potential of the Salesforce platform. Position Overview We are seeking a skilled Salesforce Integration Developer to design, develop, and implement seamless integrations between Salesforce and external systems. This role requires hands-on experience with Salesforce development and integration tools to streamline business processes and enhance operational productivity. Key Responsibilities Design and develop custom Salesforce integrations with external systems using REST APIs, Apex, and middleware tools. Collaborate with stakeholders to gather requirements and translate business needs into integration solutions. Configure and customize Salesforce features to support integration workflows. Perform data mapping, transformation, and migration activities within integration projects. Document integration processes, data mappings, and system configurations for ongoing maintenance. Conduct code reviews and mentor junior developers on best practices. Troubleshoot integration issues, optimize performance, and implement error handling mechanisms. Required Skills & Experience 3+ years of Salesforce development experience, with a focus on integrations. Strong expertise in Salesforce APIs, Apex (sync/async), Visualforce, and Lightning Platform. Experience developing and debugging Lightning Web Components (LWC). Proficient in REST API-based integrations and Salesforce best practices. Familiarity with front-end web technologies: HTML, CSS, JavaScript, JSON, and SQL. Excellent problem-solving, analytical, and communication skills. Ability to work independently and collaboratively in a fast-paced environment. Salesforce certifications (e.g., Platform Developer I) are a plus. Preferred Skills Salesforce Integration Architecture certification. Experience with additional programming languages like Java or Python. Familiarity with version control systems such as Git. Knowledge of enterprise integration patterns and middleware solutions. Passion for continuous learning and staying current with emerging integration technologies. Benefits Work on cutting-edge Salesforce integration projects with diverse clients. Career advancement opportunities with ongoing professional development. Support for Salesforce certifications and continuous skill enhancement. Collaborative, innovative, and dynamic work environment. Apply now to be part of Winfomi s talented Salesforce integration team and advance your career in cloud solutions!

Job Title: Customer Success Manager (CSM) Location: Coimbatore Experience: 2 to 4 years Open Positions: 1 Educational Qualification: Bachelor s degree in Computer Science, Information Technology, or a related field. Experience & Skills: 2 4 years of experience in customer success, account management, or a related role preferably in ERP or software-based industries. Strong communication and interpersonal skills, with the ability to build lasting client relationships. Excellent problem-solving abilities and a proactive, customer-first approach. Experience managing multiple accounts and balancing competing priorities. Familiarity with ERP, CRM, or SaaS platforms is a strong advantage. Proficiency in Hindi and English (spoken and written). Job Responsibilities: Manage the successful delivery of customer projects, ensuring deadlines and expectations are consistently met. Coordinate with internal teams to schedule, execute, and track project progress. Prepare and present regular updates and reports for senior management and stakeholders. Delegate tasks effectively across teams and monitor performance and deliverables. Identify potential project risks and opportunities; proactively suggest mitigation strategies. Drive initiatives to improve customer satisfaction, project profitability, and overall efficiency. Organize and lead stakeholder and project team meetings, capturing minutes and follow-ups. Act as the primary liaison between clients and internal teams to ensure alignment on project goals and deliverables. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Assistant Manager / Lead Learning & Development (L&D)

Job Title: Engineer OSP Fabrication Department: Vendor Development Job Location: Coimbatore Experience: 4-6 Years Qualification: B.E/DIP in Mechanical Number of Positions: 1 Job Description: We are seeking a highly skilled Engineer OSP Fabrication to join our Vendor Development team. This role focuses on improving vendor performance, ensuring high-quality standards, and optimizing cost efficiency in fabrication processes. You will be responsible for managing suppliers, addressing production challenges, and ensuring that all customer-specific requirements are met. Key Responsibilities: Improving Vendor Performance: Work closely with vendors to enhance their capabilities in design, product development, costing, quality, and logistics. Managing Supplier Quality: Oversee the quality control process from prototype production to commercial manufacturing, ensuring vendors meet the required standards. Supporting Production Issues: Troubleshoot and support issues related to current production to minimize disruptions. Developing New Suppliers: Identify and develop new suppliers to reduce costs and increase production capacity while maintaining high-quality standards. Auditing Suppliers: Perform audits of suppliers to ensure compliance with internal processes and quality benchmarks. Managing Customer-Specific Requirements: Handle customer-specific requirements by working closely with stakeholders to meet exact specifications. Costing: Prepare cost calculations based on drawings, ensuring cost efficiency, and securing approval from management for proposed solutions. Skills & Qualifications: Experience: Minimum 4 years of experience in vendor development, fabrication, and cost working in a manufacturing environment. Technical Proficiency: Strong understanding of fabrication processes, quality management, and cost control. Stakeholder Management: Ability to effectively influence and collaborate with various stakeholders to drive project success. Communication Skills: Strong verbal and written communication skills with the ability to present technical information clearly. Analytical Skills: Ability to analyze data, identify issues, and propose improvements that align with business objectives. Proficiency with Numbers: Comfortable working with cost data and financial analysis to make informed decisions. Education & Experience: Educational Qualification: B.E/DIP in Mechanical Engineering (or equivalent). Experience: 4-6 years of relevant experience in vendor development, fabrication, and costing. What s in It for You: Opportunity to contribute to high-impact projects in a collaborative and dynamic work environment. Work with industry-leading suppliers and partners. Competitive salary and benefits. Qualification : B.E/DIP in Mechanical Engineering (or equivalent).

Senior Software Development Engineer in Test (SDET) Full Time | Coimbatore, Tamil Nadu Join Kovai.co, a pioneering force in enterprise software and B2B SaaS, as a Senior SDET and play a critical role in delivering high-quality, scalable SaaS products trusted by over 2,500 businesses worldwide. About Kovai.co At Kovai.co, we innovate with a global vision: UK headquarters. Indian innovation. Global impact. Our flagship products BizTalk360, Turbo360, and Document360 are redefining the enterprise SaaS landscape. Fueled by passionate experts, we re on a growth trajectory aiming for $30 million in annual revenue and beyond. Your Role: Senior Software Development Engineer in Test As a Senior SDET, you will architect, develop, and maintain advanced automated testing frameworks while leading performance, security, and functional testing initiatives to ensure our enterprise SaaS products meet the highest standards of quality and reliability. What You ll Do Test Automation & Framework Development Design and maintain scalable, reusable automation frameworks using C#, Selenium WebDriver (.NET Core), Playwright, or Cypress based on the Page Object Model (POM). Build cross-browser test libraries (Chrome, Firefox, Safari) with parallel execution using Selenium Grid. Performance Testing Develop and execute performance testing strategies using JMeter, LoadRunner, Gatling, simulating real-world user loads. Analyze results to detect bottlenecks and recommend optimizations. Functional & Security Testing Conduct rigorous functional testing ensuring zero-defect releases focused on customer satisfaction. Perform vulnerability assessments using Burp Suite, OWASP ZAP, ensuring compliance with GDPR and SOC2 standards. CI/CD & Agile Integration Automate test scenarios in sprint cycles, integrating shift-left testing into Jenkins, GitHub Actions pipelines. Architect tools for test data generation and environment provisioning. Mentorship & Collaboration Lead and mentor teams on best practices in automation design patterns including Factory, Singleton, and Fluent Interface. Collaborate with cross-functional teams to uphold quality standards. Who You Are Must Have: Bachelor s or Master s degree in Computer Science, Engineering, or related fields. 7+ years of experience in automation, testing, and quality assurance. Expert in C#, Selenium WebDriver, XPath/CSS selectors, and design patterns for automation frameworks. Proficient in REST/GraphQL API testing using Postman, RestSharp. Skilled in performance testing tools (JMeter, LoadRunner, Gatling). Familiar with security testing tools (Burp Suite, OWASP Top 10) and secure coding practices. Experience with CI/CD pipelines and DevOps tools (Jenkins, GitHub Actions, Azure DevOps). Agile methodology expertise (Scrum/Kanban) and shift-left testing mindset. Strong analytical, debugging, and communication skills. Good to Have: Active open-source contributions or GitHub presence in testing frameworks. Knowledge of AI-driven testing tools like TensorFlow, Hugging Face, ChatGPT, or GitHub Copilot. Join a rapidly growing SaaS company with a global footprint. Collaborate with a passionate, innovative team that values growth and impact. Access opportunities to work on cutting-edge technologies and large-scale enterprise projects. Equal Opportunity Employer Kovai.co values diversity and inclusion. We are committed to creating an equitable workplace and welcome candidates from all backgrounds to apply. Apply now and be part of our passionate journey at Kovai.co where passion meets purpose. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or related fields.

Senior Software Engineer Frontend (TypeScript) Location: Coimbatore, Tamil Nadu, India Job Type: Full-Time Company: Kovai.co Join a fast-growing B2B SaaS leader revolutionizing enterprise software. Kovai.co is a trailblazer in the B2B SaaS and enterprise software space. Headquartered in the UK with a strong development presence in India, we power over 2,500 global businesses with award-winning solutions like BizTalk360, Turbo360, and Document360. With a vision backed by innovation and profitability since day one, we are on an exciting journey toward reaching $30 million in annual revenue and we re just getting started. At Kovai.co, our culture is driven by passionate teams committed to customer success, technical excellence, and mutual growth. We're redefining enterprise technology come be a part of it. Role Overview: Senior Frontend Software Engineer (TypeScript + Angular) As a Senior Frontend Engineer, you will play a key role in building scalable, high-performance, and user-friendly web applications using TypeScript, Angular 16+, and modern frontend architecture. You ll collaborate with cross-functional teams to deliver seamless digital experiences to users around the world. Key Responsibilities: Design, develop, and deploy cutting-edge web applications using Angular and TypeScript. Create responsive, pixel-perfect UI components using advanced CSS and SCSS. Write clean, modular, and reusable code with a focus on maintainability and performance. Optimize frontend performance and page load speeds using best practices. Implement unit tests with Jest to ensure robust, testable code. Troubleshoot and resolve cross-browser compatibility issues. Work with Angular Universal for server-side rendering when required. Collaborate closely with UI/UX designers, backend engineers, and product teams. Utilize tools like sentry.io for monitoring frontend performance and tracking issues. Apply concepts from functional programming, DSA, and design patterns to frontend problems. Contribute to micro front-end architecture for enterprise applications. Ideal Candidate Profile: Bachelor's degree in Computer Science or related field. 3 5 years of experience in frontend development using TypeScript and JavaScript (ES6+). Hands-on experience with Angular 16+, and micro front-end frameworks. Proficient in advanced CSS, SCSS, and building component-based UIs. Deep understanding of browser rendering engines, Web APIs, and asynchronous programming. Experience with real-time collaborative tools and libraries such as y.js, ProseMirror, TipTap, or CodeMirror is a strong plus. Prior exposure to sentry.io or similar tools for logging and debugging. Strong problem-solving skills, critical thinking, and attention to detail. Excellent communication skills both written and verbal. Be part of a rapidly scaling global SaaS company. Work with passionate, talented individuals in a collaborative environment. Access to global opportunities and cutting-edge technologies. Competitive compensation and career growth. Equal Opportunity Employer Kovai.co is committed to building a diverse and inclusive workforce. We celebrate individuality and ensure equal employment opportunities regardless of race, gender, religion, or background. Apply Now If you're passionate about frontend engineering and eager to make a global impact, we d love to hear from you. Redefine the future of B2B SaaS with Kovai.co. Qualification : Bachelor's degree in Computer Science or related field.