Kanban Jobs in Mumbai

Position: Program Manager Location: Mumbai, India About LRN: With a global presence across the US, EMEA, APAC, and Latin America, LRN supports over 2,500 organizations, including many of the world s most recognizable brands. Our solutions help companies navigate complex regulatory environments, translating core values into measurable behaviors and business practices that create lasting competitive advantage. About the Role: As a Program Manager (PGM) at LRN, you ll serve as a strategic delivery partner, ensuring the seamless execution of client contracts and long-term account success. You will act as the central liaison between internal teams and external stakeholders, overseeing project coordination, risk management, and service delivery for high-impact global clients. This role is ideal for someone who excels in cross-functional collaboration, thrives in a dynamic SaaS environment, and has a strong foundation in program or client management. Key Responsibilities: Client Success & Relationship Management: Ensure clients receive full value from their contractual entitlements Monitor delivery health, manage escalations, and proactively resolve issues Partner with Sales and Customer Success teams to identify upsell and growth opportunities Maintain high customer satisfaction through strategic roadmap oversight and engagement Program & Delivery Coordination: Serve as the operational hub across Sales, Delivery, Product, and Support teams Create and manage structured work plans with clear accountability Oversee deliverables and service-level agreements (SLAs) across internal teams Escalate and follow up on product-related issues with internal stakeholders Support effective triage and resolution of client support tickets Develop scalable delivery frameworks and contribute to program standardization Account Stabilization & Growth: Lead recovery initiatives for at-risk accounts (Red/Amber status) Collaborate with Sales and CSMs to ensure client retention and renewal readiness Facilitate solution design discussions aligned with client needs Client Communication & Advocacy: Act as the primary point of contact for all client delivery-related matters Advocate for client priorities internally and manage clear, consistent communication Represent client needs in operational and executive discussions Operational Excellence & Process Improvement: Identify workflow gaps and propose scalable, repeatable solutions Refine internal systems and processes within Bespoke and Professional Services Contribute to documentation, templates, and internal playbooks for consistency Core Activities: Monitor delivery progress against contract terms and timelines Coordinate cross-functional collaboration for service delivery Keep stakeholders updated on key milestones and project changes Ensure visibility into account updates for internal delivery teams and leadership Requirements: 8+ years of experience in program/project management or B2B client support 3 5 years of experience supporting sales teams in servicing enterprise clients Strong stakeholder engagement, communication, and conflict resolution skills Proficiency in MS Office (Excel, Word, PowerPoint) Ability to understand and translate technical information into client-facing language Strong organizational, problem-solving, and multitasking abilities Preferred Qualifications: Experience in a SaaS or eLearning environment Familiarity with Learning Management Systems (LMS) Background in ethics and compliance programs Proficiency in Japanese (JLPT N3 or above) is a plus Shift Requirements: Must be flexible to work rotational shifts, including night and early morning shifts to support global clients Why Join LRN: Work in a purpose-driven, inclusive environment Collaborate with global teams and Fortune 500 clients Make an impact through work that matters LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Java Project Lead Location: Mumbai Job Type: Full-time Experience: 8-10 Years About the Role We are looking for an experienced Java Project Lead to oversee software development projects and lead a team of developers. The ideal candidate will have 8-10 years of experience in Java development and a strong background in software architecture, team leadership, and project management. You will be responsible for designing, implementing, and delivering high-quality software solutions while ensuring best practices and technical excellence. Key Responsibilities Lead and manage Java development projects from inception to deployment. Collaborate with stakeholders to define project scope, technical requirements, and timelines. Architect, design, and implement scalable and high-performance Java applications. Guide and mentor a team of developers, ensuring adherence to best coding practices. Conduct code reviews and enforce quality standards. Optimize application performance and troubleshoot technical issues. Manage project risks, timelines, and deliverables. Stay updated with the latest Java technologies and industry trends. Required Qualifications 8-10 years of experience in Java development and software architecture. Strong proficiency in Core Java, Spring, Spring Boot, Hibernate, and RESTful APIs. Experience in Microservices architecture and Cloud platforms (AWS, Azure, GCP). Strong knowledge of SQL and NoSQL databases (MySQL, PostgreSQL, MongoDB, etc.). Hands-on experience with CI/CD pipelines, version control (Git, Jenkins), and containerization (Docker, Kubernetes). Proven experience in leading development teams and managing software projects. Excellent problem-solving, decision-making, and communication skills. Preferred Qualifications Experience with Kafka, RabbitMQ, or other messaging systems. Familiarity with front-end technologies such as Angular or React. Exposure to DevOps practices and automation tools. Knowledge of Agile/Scrum methodologies and project management tools (JIRA, Trello, etc.). Competitive salary and benefits package. Leadership opportunities in a dynamic work environment. Exposure to cutting-edge technologies and challenging projects. Career growth and professional development programs.

Roles & Responsibilities 7-13 years of Project & Program management & delivery experience with IT industry in Microsoft or Object-oriented projects. Must have strong technology background in Microsoft stack (.NET /SharePoint/ SQL etc) Extensive experience on delivery management using Agile and Waterfall methodology CSM / A-CSM or equivalent and PMP certifications required will be good to have. Some exposure to latest cloud-based technologies will be an add on. Should have very good experience on Project Management, Estimation, Reporting, Requirement elicitation and analysis, Project Scheduling and Resource Management. Should have strong design concepts, good logical reasoning, technology solution breadth. Consultative & Solution-oriented - Ability to propose design and development approach. Planning, budgeting, and reporting on projects, ensure all deliverables are in line with expected quality Experience with handling high severity multiple project issues Must ensure teams follow the correct procedures, policies, and documentation requirements across project phases Able to guide the team through the development and implementation stages and review the completed work effectively. Should be able to drive and manage strategic client accounts on program level . Should have experience in Stakeholder Management, People management experience, Allocation, Billability. Strong Leadership Skills. Excellent communication skills. Ability to proactively call out issues and risks and provide solutions.