KEY Account Manager Jobs in Thane

Account Executive Location: Thane Experience: 2 4 years Role Summary We are seeking a detail-oriented and proactive Account Executive to manage accounts receivable and financial transactions. This role involves processing payments, verifying financial data, reconciling accounts, and ensuring timely collections while maintaining precise records. Key Responsibilities Accounts Receivable: Process incoming payments and manage receivable accounts in line with company policies. Data Management: Verify, classify, compute, and record financial data related to receivables on a daily basis. Billing & Invoices: Prepare bills and invoices, and facilitate bank deposits. Reconciliation: Perform regular reconciliation of AR ledgers to ensure accurate posting and documentation. Client Communication: Resolve billing discrepancies and ensure timely payment collection through consistent client follow-ups. Financial Reporting: Maintain accurate financial records and provide essential support for month-end reporting processes. Qualifications & Skills Experience: 2 4 years in accounts receivable or finance-focused roles. Technical Knowledge: Strong understanding of accounting principles and financial procedures. Software: Proficiency in Microsoft Excel and standard accounting software. Soft Skills: High attention to detail, strong organizational abilities, and excellent communication skills.

Sr. Accounts Manager (CA) Company: Sarom Fab Pvt. Ltd. Location: Thane Experience: 3 7 years Role Summary Sarom Fab Pvt. Ltd., a leading name in the home furnishing industry, is seeking a qualified Chartered Accountant (CA) to oversee financial operations. The role involves managing accounting, statutory compliance, budgeting, and providing analytical insights to support strategic decision-making. Key Responsibilities Financial Management: Manage day-to-day accounting operations and the preparation of monthly, quarterly, and annual financial statements. Planning & Analysis: Handle budgeting, forecasting, and variance analysis to track business performance. Statutory Compliance: Ensure timely compliance with GST, TDS, Income Tax, and various audit requirements. Treasury & Cash Flow: Monitor working capital, cash flow, and all banking activities. Audit Coordination: Act as the primary lead for coordinating statutory and internal audits. Internal Controls: Implement and maintain robust internal financial controls and standard operating procedures. Reporting: Provide management with detailed MIS reports and financial analysis to support business planning. Operational Oversight: Oversee vendor payments, reconciliations, and general expense management. Qualifications & Skills Certification: Qualified Chartered Accountant (CA) is mandatory. Experience: 3 7 years of relevant professional experience. Technical Knowledge: Strong expertise in accounting standards, taxation, and financial compliance. Software: Proficiency in MS Excel, Tally, or specialized ERP systems. Industry Prefence: Experience in Home Furnishing or Manufacturing is a plus. Qualification : Chartered Accountant (CA) is mandatory

Non-IT Recruiter Experience: 1 3 Years Location: Thane Employment Type: Full-time Job Summary We are seeking an experienced Non-IT Recruiter to manage end-to-end recruitment for non-technical roles across diverse industries. The ideal candidate will be skilled in sourcing, screening, and managing candidates while ensuring a seamless recruitment experience for both clients and applicants. Key Responsibilities Manage the complete recruitment lifecycle for non-IT positions, including Sales, Marketing, HR, Finance, Operations, Admin, and more. Source candidates through job portals, social media, referrals, and professional networks. Screen resumes and conduct initial telephonic or virtual interviews. Coordinate interviews between candidates and hiring managers. Understand client or organizational requirements and deliver suitable profiles within set timelines. Maintain and update candidate databases, recruitment trackers, and follow-ups. Facilitate offer rollouts, joining formalities, and other onboarding processes. Ensure a positive and professional candidate experience throughout the recruitment process. Required Skills & Qualifications 1 3 years of experience in Non-IT recruitment. Proficiency with job portals such as Naukri, Indeed, LinkedIn, etc. Strong communication, interpersonal, and negotiation skills. Ability to manage multiple hiring requirements simultaneously. Basic understanding of HR and recruitment processes. Strong follow-up skills and attention to detail. Preferred Qualifications Experience in corporate or agency hiring. Knowledge of bulk hiring or lateral recruitment processes. Graduation in any discipline (HR preferred).

CRM Executive Location: Thane Experience: 1 3 years Education: Bachelor s degree Role Summary We are seeking a motivated CRM Executive to support and enhance our customer relationship management initiatives. This role involves working closely with marketing, sales, and customer service teams to drive engagement, improve customer retention, and ensure excellent client satisfaction. Key Responsibilities Relationship Management: Build and maintain strong relationships with existing and new clients to drive sales growth. Operations: Manage daily customer service operations, ensuring high-quality support and efficient query resolution. Feedback Loop: Handle customer feedback and complaints, coordinating with relevant departments for timely resolution. Service Metrics: Ensure all issues are addressed within the defined Turnaround Time (TAT) while maintaining quality standards. Process Enhancement: Support day-to-day CRM operations to improve overall process efficiency. Internal Coordination: Liaise with Sales, Production, and Accounts departments to address client queries and share updates. Post-Sales Support: Assist with post-sales activities and follow-ups to ensure smooth onboarding and client satisfaction. Qualifications & Skills Education: Bachelor s degree (Required). Technical Skills: 1 3 years of experience using CRM software. Soft Skills: Strong verbal and written communication, interpersonal coordination, and problem-solving abilities. Languages: Proficiency in additional languages is considered a plus. Qualification : Bachelors degree (Required)

HR Generalist Location: Thane Experience: 5 7 years Education: MBA/Bachelor s in HR or related field Role Summary We are seeking a motivated and detail-oriented HR Generalist to manage end-to-end HR operations. The ideal candidate will foster a positive work environment by overseeing recruitment, payroll, compliance, and employee engagement while ensuring strict adherence to labor laws. Key Responsibilities Talent Acquisition: Manage the full cycle of recruitment, onboarding, and employee documentation. Payroll & Attendance: Oversee attendance tracking and leave records, and coordinate inputs for monthly payroll processing. Performance Management: Support performance appraisals, confirmations, and career development initiatives. Employee Relations: Act as the point of contact for employee queries and drive engagement and retention programs. Statutory Compliance: Ensure adherence to HR policies and legal requirements, including PF, ESIC, and labor laws. Records Management: Maintain accurate employee files and utilize HRMS tools for efficient record-keeping and reporting. Offboarding: Handle all exit formalities, including Full & Final (F&F) settlements. Qualifications & Skills Education: MBA or Bachelor s degree in HR or a related field. Experience: 5 7 years of proven experience as an HR Generalist. Technical Skills: Strong proficiency in HRMS tools and statutory compliance frameworks. Soft Skills: Excellent communication, interpersonal, and multitasking abilities in a fast-paced environment. Qualification : MBA or Bachelors degree in HR or a related field

Associate Clinical Data Base Validation Manager Location: Thane Job Overview: The Associate Clinical Data Base Validation Manager will lead testing activities to ensure high-quality databases that meet customer requirements and regulatory standards. This role involves overseeing project planning, execution, and close-out phases, managing financial aspects, communication, and milestone deliverables while ensuring compliance with Good Clinical Practices (GCP), applicable regulatory guidelines, and internal SOPs. Key Responsibilities: Project Management & Planning: Attend Kick-Off meetings and regular project meetings until Study Go Live. Take full responsibility for creating the Edit Checks Test Plan document and writing test cases. Review the Project Plan, escalating any issues to stakeholders. Testing & Validation: Release the Edit Checks Test Plan to the testing team and manage testing activities. Perform eCRF and Time & Events QC as per QC checklist. Review and escalate issues related to ASB and Edit Specification documents. Test email alerts and document changes in version history. Validate system configuration, including AUL, Rights and Roles, Home page, and System Settings. Provide project status updates on validation activities to the Data Team Lead and Lead Programmers. Documentation & Reporting: Document all testing documentation in eDMSF in a timely manner. Maintain clear communication with internal customers and stakeholders. Review Testing Comments Log after each testing cycle and share it with programmers. Ensure accurate and timely documentation of all validation processes. Team Leadership & Coordination: Coordinate with internal teams and ensure resources are assigned appropriately to meet project deliverables. Train and mentor Testing Team Members, providing leadership in validation processes. Implement proactive quality management plans and identify root causes of issues for remediation. Lead the team in driving changes across projects to improve processes and ensure compliance. Quality & Financial Management: Review the QIP for appropriate budget allocation and communicate out-of-scope activities. Supervise implementation of new technology. Review individual project financial performance and communicate issues to stakeholders. Ensure adherence to study budgets. Customer Relationships: Serve as the primary point of contact for internal customers regarding testing deliverables. Develop and maintain strong customer relationships and provide negotiation support for timelines, financials, and resources. Qualifications: Education: Bachelor s degree in Science, Computer Science, Information Technology, or Bachelor in Technology. Experience: 4-6 years of relevant clinical database testing experience in Clinical Data Management Systems (CDMS) platforms. A total of 6+ years of relevant experience. Skills & Competencies: Strong project management and leadership skills. Deep understanding of clinical data validation, testing processes, and database management. Ability to work cross-functionally and manage multiple projects simultaneously. Proficiency in MS Office, database management, and eDMSF systems. Strong communication and interpersonal skills for working with internal and external stakeholders. Desired Attributes: Attention to Detail: Ability to meticulously track and validate database changes and project status. Problem-Solving Skills: Strong analytical skills to resolve complex testing and validation issues. Team Leadership: Proven experience in managing and mentoring a testing team, ensuring the quality and consistency of deliverables. Customer-Focused: Strong customer relationship skills to manage and exceed client expectations effectively. This role offers an excellent opportunity for an experienced Clinical Data Base Validation Manager to drive successful clinical data management processes and enhance operational quality within a dynamic team. If you are a motivated professional with a strong background in clinical data validation and testing, we encourage you to apply. Qualification : Bachelors degree in Science, Computer Science, Information Technology, or Bachelor in Technology.

Job Title: Android App Developer Location: Thane, India Company: Ideamagix About the Role: We re seeking a passionate and skilled Android Developer to join our team at Ideamagix. You ll work alongside a talented group of engineers to develop the next generation of mobile applications. If you enjoy solving complex problems and creating seamless mobile experiences, we want to hear from you. Key Responsibilities: Lead the full technical lifecycle of Android application development, from concept through deployment and maintenance. Collaborate with cross-functional teams to brainstorm ideas, review code, and share technical insights. Build functional, high-performance Android phone and tablet applications based on UI/UX requirements, APIs, and mockups. Document design specifications, source code, and development processes for ongoing and future reference. Work closely with product managers, clients, and sales teams to understand user needs and translate them into functional mobile apps. Diagnose and resolve performance bottlenecks, bugs, and usability issues. Develop adaptive UI designs using Android XML and fragments to support multiple screen sizes and device types. Ensure consistent performance, reliability, and scalability across the entire development lifecycle. Communicate with leadership to align project needs and secure necessary resources. Requirements: Proven experience in Android app development using Java and/or Kotlin. Strong understanding of Android SDK, Android Studio, and development best practices. Familiarity with RESTful APIs, third-party libraries, and integration with backend services. Experience with version control systems such as Git. Strong grasp of modern UI design principles, Material Design, and responsive layouts. Ability to debug and optimize applications for maximum performance. Excellent communication skills and a collaborative mindset. At Ideamagix, you'll be part of an innovative and fast-growing company where your ideas and work directly shape the products used by thousands. Based in Thane, we offer a collaborative work environment, hands-on learning, and the opportunity to grow with cutting-edge mobile technologies.

Job Title: MIS Manager Location: Thane Position Summary We are seeking an experienced MIS Manager to oversee the management and analysis of critical data, focusing on reporting, performance metrics, and project management. This individual will be responsible for generating key reports, coordinating with various teams, and improving operational efficiency through data-driven insights. Key Responsibilities Reporting & Analysis: Develop and drive the agenda for reporting, ensuring timely and accurate delivery of data to senior management. Perform data analysis to generate periodic reports, providing insights into operational performance. Create yearly reports demonstrating customer feedback (VOC - Voice of Customer), showcasing promoter and detractor scores, and identifying areas for improvement. Prepare and share daily, weekly, and monthly dashboards containing key performance indicators (KPIs) such as SLA, OLA, AHT, Shrinkage, Absenteeism, Productivity, Occupancy, CSAT, etc. Financial & Invoicing: Work on financial data, preparing detailed invoice reports for clients and internal processes. Lead weekly and monthly invoice calls with clients and senior management to discuss and resolve issues. Performance & Productivity Management: Analyze operational performance data to identify trends, opportunities for improvement, and high vs. low performance. Collaborate with the operations team to share actionable insights and boost productivity. Develop and manage MBR/WBR/QBR (Monthly/Weekly/Quarterly Business Review) presentations and calls to showcase overall performance and action plans. Capacity Planning & Coordination: Support capacity planning efforts by conducting weekly calls with operations, training, and recruitment teams to align on resource needs and improvements. Coordinate with various teams and clients on new requirements and ensure that necessary adjustments are made in reporting. Team Management & Supervision: Lead and supervise the MIS team, ensuring efficient work practices and timely delivery of reports. Motivate the team to work collectively towards organizational goals, improving reporting accuracy and efficiency. Ensure proper training for the team, implementing the maker-checker process to guarantee accuracy in reports. Process Improvement & Automation: Automate reports using advanced formulas and tools to improve efficiency and reduce time spent on manual tasks. Prepare and maintain SOPs for all reporting functions and ensure team adherence. Work on continuous improvements to make sure reporting is streamlined and effective. Compliance & Security: Ensure compliance with relevant data regulations and policies. Work to maintain data security and confidentiality while handling sensitive information. Qualifications Proven experience in MIS management and data analysis, with 6+ years of relevant experience. Strong proficiency in data analysis and reporting tools, including advanced Excel and formulas. Experience in preparing and presenting performance reports to senior management and clients. Familiarity with operational KPIs and performance metrics. Strong leadership and team management skills, with the ability to motivate and guide a team towards success. Knowledge of capacity planning, performance improvement strategies, and financial reporting. Ability to automate reports and optimize processes. Excellent communication skills, both written and verbal. Bachelor s degree in a relevant field; additional qualifications in project management or data analysis are a plus. Qualification : Bachelors degree in a relevant field; additional qualifications in project management or data analysis are a plus.

Senior DIU Executive Experience: 6 8 Years | Location: Thane Job Overview The Senior DIU Executive (MIS / Data Analytics) is responsible for managing, analyzing, and presenting organizational data to support informed decision-making. This role ensures data accuracy, consistency, and quality while identifying trends and insights that impact business performance. The position works closely with cross-functional teams to improve systems and data governance strategies. Key Responsibilities Cleanse, validate, and correct data by identifying corrupted records, coding errors, and inconsistencies. Develop and maintain data systems, ensuring information is organized in a structured and readable format. Apply statistical techniques to analyze complex datasets for diagnostics and forecasting. Assign measurable metrics to key business functions to evaluate and compare performance over time. Prepare and present detailed analytical reports highlighting insights, patterns, and predictions for management. Collaborate with programmers and leadership to recommend system enhancements and reporting standards. Conduct Exploratory Data Analysis (EDA) to identify patterns and summarize data characteristics. Required Skills & Competencies Advanced proficiency in MS Excel and Power BI. Expertise in data cleansing, preparation, validation, and visualization. Strong critical-thinking skills with a structured, logical approach. Excellent verbal and written presentation skills with the ability to manage stakeholder relationships. Ability to analyze local and global trends affecting the industry.

Job Title: iOS App Developer Location: Thane, India Company: Ideamagix About the Role: Ideamagix is looking for a passionate and adaptable iOS Developer to join our growing team. You ll be working not just on mobile app development but also engaging with a variety of modern front-end and back-end technologies. This is a great opportunity for someone who wants to broaden their technical expertise and make a meaningful impact on the products we build. Key Responsibilities: Design, develop, test, and maintain high-quality iOS applications. Analyze business and system requirements to develop functional and scalable apps. Collaborate with cross-functional teams including developers, designers, and project managers to deliver new features and improve existing ones. Present new product features and prototypes to clients, explaining their functionality and value. Manage app updates, patches, bug fixes, and performance optimizations. Maintain well-organized project assets including code, drafts, files, and documentation for easy collaboration. Stay up to date with new iOS versions, frameworks, and emerging mobile technologies. Work effectively on time-sensitive projects without compromising quality. Requirements: Solid experience with Swift and Objective-C, and familiarity with Xcode and iOS SDK. Strong understanding of Apple's Human Interface Guidelines and UI/UX best practices. Knowledge of RESTful APIs and integration with backend services. Ability to troubleshoot, debug, and optimize application performance. Experience with version control tools such as Git. A willingness to continuously learn and explore technologies beyond mobile development. Excellent communication and teamwork skills. Based in Thane, Ideamagix offers an environment that encourages innovation, experimentation, and growth. You'll work on exciting projects that challenge you to go beyond conventional development and give you the opportunity to evolve as a full-stack contributor.

Inside Sales Executive Experience: 1 3 Years Location: Thane Job Overview We are looking for a dynamic and results-oriented Inside Sales Executive to support our EdTech sales initiatives. This role focuses on lead generation, qualification, and conducting virtual product demonstrations for our digital learning solutions. The ideal candidate will actively engage prospective customers, understand their learning needs, and contribute to building a strong sales pipeline. Key Responsibilities Generate and qualify leads through outbound calls, emails, social media outreach, and inbound inquiries. Engage with schools, educators, institutions, parents, and learners to understand their requirements. Schedule and deliver virtual product demonstrations showcasing EdTech platforms, digital content, and learning tools. Assess customer needs and recommend appropriate EdTech solutions. Maintain accurate lead information, demo feedback, and follow-up details in CRM systems. Nurture prospects through consistent follow-ups and effective pipeline management. Coordinate closely with the sales closure team to ensure smooth handover of qualified leads. Track and analyze demo performance, lead quality, and conversion metrics. Meet daily activity targets (calls, emails, demos) and monthly pipeline goals. Required Skills & Qualifications Strong verbal and written communication skills. Confidence in delivering online presentations and product demonstrations. Prior experience in inside sales, tele-calling, or lead generation is preferred. Familiarity with CRM tools and virtual meeting platforms such as Zoom, Google Meet, or MS Teams. Ability to clearly explain EdTech products and value propositions. High-energy, target-driven mindset with strong discipline in follow-ups.

Job Title: Customer Service Executive Company: InCred Finance Location: Thane Department: Central (DEP_290) Employment Type: Full-Time Job Summary: InCred Finance is looking for a motivated and detail-oriented Customer Service Executive to manage and improve customer support processes. The ideal candidate will be responsible for supervising a team, resolving customer concerns, and ensuring high standards of customer service delivery. Key Responsibilities: Supervise and guide a team of customer support professionals Monitor and manage the entire customer service process Resolve customer issues effectively and promptly Develop and implement customer service procedures and policies Design training plans for customer support teams Standardize customer service delivery across all touchpoints Evaluate and interview potential candidates for the support team Recruit suitable candidates from a pool of applicants Track and assess performance of customer service representatives Required Skills: Strong communication and interpersonal skills Ability to manage teams and customer-related escalations Excellent organizational and process management abilities Proficient in evaluating team performance Basic computer and CRM system proficiency Qualifications & Experience: Experience: 0 years (Fresher-friendly role) Education: Graduation required

Job Title: Web Developer Location: Thane, India Company: Ideamagix About the Role: Ideamagix is on the lookout for a skilled and passionate Web Developer to join our dynamic team in Thane. You'll contribute to web development projects for both Indian and global markets, participating in everything from back-end logic to system architecture. Key Responsibilities: Collaborate with front-end developers to integrate user-facing elements with server-side logic. Build, test, and maintain efficient, reusable, and reliable web applications. Troubleshoot and resolve bugs, improve application performance, and optimize server-side logic. Interact with databases to manage and store data securely and efficiently. Deliver projects on time while maintaining high quality. Develop and maintain APIs across multiple devices. Contribute to the system design and architectural decisions. Required Skills & Qualifications: Strong command of PHP and frameworks like Laravel, CodeIgniter, or Yii. Bonus if experienced in Ruby, Python, Node.js, or Java. Familiarity with front-end technologies such as HTML, CSS, JavaScript, React, or Angular is preferred. Experience with REST and SOAP APIs, and web services. Competence in managing hosting environments and administering databases like MySQL or Oracle. Understanding of application scalability, accessibility, and security compliance. Experience with version control tools such as Git. Strong problem-solving, communication, and leadership skills. At Ideamagix, based in the heart of Thane, you ll work on impactful projects in a supportive and creative environment. We believe in continuous growth, collaborative culture, and building innovative solutions for clients across the globe.

Job Title: Graphic Designer Location: Thane, India Company: Ideamagix About the Role: Ideamagix is seeking a creative and detail-oriented Graphic Designer to bring visual concepts to life across various digital and print platforms. The ideal candidate will be able to transform written or spoken ideas into compelling, visually engaging designs that align with our brand and client goals. Key Responsibilities: Design and develop visual content for marketing materials, websites, social media, and other digital/print media including infographics and illustrations. Assemble and integrate visual elements such as icons, photos, and other assets into cohesive designs for web and print. Collaborate with clients and internal teams (marketing, copywriting, sales) to create designs that align with brand identity and business objectives. Manage the full design process from concept development and typesetting to final production and delivery. Translate concepts into rough layouts, considering composition, typography, color, and overall aesthetic. Proofread and prepare final designs for print, ensuring high quality and accuracy. Requirements: Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.). Strong understanding of layout, typography, color theory, and branding. Ability to work both independently and collaboratively in a fast-paced environment. Strong attention to detail and a keen eye for aesthetics. Experience with preparing files for print production is a plus. Excellent communication and time management skills. At Ideamagix, based in Thane, you ll be part of a forward-thinking creative team. You ll work on diverse projects across industries, contributing to meaningful designs that help brands grow and connect with their audiences.

Job Title: Content Writer Location: Thane, India Company: Ideamagix About the Role: Ideamagix is seeking a creative and detail-oriented Content Writer with a flair for words and a passion for storytelling. The ideal candidate will be responsible for creating compelling content across digital platforms that resonates with target audiences and supports marketing, branding, and communication goals. Key Responsibilities: Conduct in-depth research on topics relevant to the assigned content. Generate original ideas based on research and brainstorming sessions. Organize and structure content using word processors or content management tools. Eliminate weak content concepts while storing unused ideas for future use. Write engaging, well-structured, and grammatically correct content based on given briefs and brand voice. Create content for blogs, articles, social media, website pages, marketing materials, and more. Proofread and edit content to ensure clarity, consistency, and error-free delivery. Optimize web content for readability and on-screen engagement. Brainstorm and create attention-grabbing titles and headlines. Review and refine content written by others, offering constructive feedback and improvements. Incorporate SEO best practices and use relevant keywords to boost content visibility. Manage and moderate user-generated content on various platforms. Maintain the company s social media presence through strategic and consistent content. Write for both digital and print platforms, including newspapers and magazines, considering tone, structure, and audience. Create storyboards and visual content concepts using multimedia tools and design applications. Requirements: Proven experience as a content writer, copywriter, or similar role. Excellent writing, editing, and proofreading skills in English. Strong research skills and ability to translate complex topics into simple, engaging content. Familiarity with SEO and content management systems. Ability to adapt writing style based on the target audience and platform. Knowledge of social media platforms and trends. Basic understanding of design tools and multimedia content creation is a plus. Strong organizational and time management skills. At Ideamagix, based in Thane, you ll collaborate with a vibrant and innovative team, working on diverse projects that allow your creativity and communication skills to shine. We value originality, adaptability, and the power of great storytelling.

Social Media Executive - Job Description We are looking for a creative and strategic Social Media Executive to manage and elevate our company's presence across multiple public platforms. In this role, you will be responsible for creating compelling content, analyzing audience feedback, and reporting on the impact of social media initiatives. You will also manage the secure storage of access credentials and ensure consistent brand messaging across platforms. To succeed in this role, you should be able to strike a balance between creating frequent and engaging posts while maintaining consumer interest. The ideal candidate will have a deep understanding of the best times to post on each social media platform and how to optimize content for maximum engagement. Key Responsibilities: Lead and train a team of social media specialists to drive effective content creation. Craft engaging, persuasive, and memorable written content that prompts audience action. Collaborate with videographers and multimedia designers to create visually engaging content. Optimize content for various social media platforms, ensuring maximum reach and engagement. Schedule and manage content releases, targeting the best times for audience interaction. Monitor user engagement and feedback on social media posts to inform future strategies. Analyze the performance of published content and provide reports on its impact. Maintain a secure and organized database of all login credentials and access codes. Stay updated on changes to social media platforms, including algorithm adjustments. Explore and assess emerging social media platforms that could benefit the brand. Flexibility to work occasional overtime to accommodate global time zones. Requirements: Degree in Marketing, Communications, Journalism, Creative Writing, or a related field. Proven experience as a Social Media Executive or similar role. Expert knowledge of major social media platforms and their algorithms. Strong proficiency with social media management tools like Hootsuite and their integrations. In-depth understanding of paid advertising creation, distribution, and performance tracking. Excellent writing skills, with the ability to craft authoritative and persuasive content. Adaptable and engaging writing style suited to various audiences and platforms. Knowledge of key social media engagement metrics and how to track them. Innovative mindset with a willingness to explore new ideas and trends. Additional Notes: Project training will be provided to support your integration into the role and our team. Qualification : Degree in Marketing, Communications, Journalism, Creative Writing, or a related field.

Job Title: Statistical Programmer Key Responsibilities: Develop SAS programs to generate derived analysis datasets and produce content for tables, listings, and figures (TLFs). Validate programming outputs to ensure the quality and accuracy of analysis datasets. Provide programming support to project teams by developing programming strategies, standards, specifications, and executing programmed analysis. Assist in the preparation and review of electronic submissions. Review key planning documents (e.g., statistical analysis plan, data presentation plan, data review plan) to ensure alignment with project objectives and clarity in programming assumptions and requirements. Assess the impact of these documents on programming tasks. Collaborate with vendors to establish project standards, programming conventions, and manage programming specifications and file transfers. Lead the effort to ensure the quality of Global Biometric and Data Sciences (GBDS) deliverables, applying standards consistently and adhering to regulatory guidelines, corporate SOPs, and departmental work practices. Identify opportunities for enhancing efficiency and consistency within GBDS and improve interactions with strategic vendors. Independently manage and perform programming tasks with minimal supervision. Contribute to continuous improvement initiatives to optimize workflows and outputs. Minimum Qualifications: Bachelor s degree in Statistics, Biostatistics, Mathematics, Computer Science, Life Sciences, or a related field. At least 3 years of programming experience in a relevant industry. For US-based positions, US military experience will be considered as part of industry experience. Proficiency in using SAS, R, or other programming languages to create derived analysis datasets and TFLs. Strong understanding of clinical data structures (e.g., CDISC standards) and relational databases. Proficiency in software tools such as MS Office and XML. Experience in handling and processing upstream clinical data (e.g., multiple data forms, eDC, SDTM). Ability to produce outputs that meet downstream requirements (e.g., ADaM, Data Definition Table, e-submission). In-depth knowledge of regulatory, industry, and technology standards and requirements. Familiarity with statistical terminology, clinical tests, medical terminology, and protocol designs. Demonstrated ability to collaborate within a team environment alongside clinical team members. Preferred Qualifications: A minimum of 3 years of experience in clinical/statistical programming within pharmaceutical clinical development. Knowledge of the drug development process, clinical trial methodology, and familiarity with global regulatory requirements. Experience using other software packages (e.g., R). Familiarity with the Linux operating system. Qualification : Bachelors degree in Statistics, Biostatistics, Mathematics, Computer Science, Life Sciences, or a related field.

Key Responsibilities: 1. Customer Communication & Support: Possess excellent communication skills to handle customer inquiries and resolve issues effectively. Show empathy and patience to calm irate customers, ensuring a positive customer experience. Respond to incoming calls and customer emails in a timely and professional manner. 2. Technical Troubleshooting: Troubleshoot and resolve issues related to the base operating system, Windows, Outlook, Teams, Citrix, VDI, VPN, Security Apps, and other related technologies. Provide remote support to diagnose and resolve technical issues. Stay eager to learn and adapt to new technologies as required for customer support. 3. Issue Resolution: Manage and resolve customer complaints, ensuring all concerns are addressed promptly and thoroughly. Research and offer solutions to customers using available resources and technical tools. Identify patterns or recurring issues and escalate to supervisors when necessary. Route customer calls and tickets to the appropriate teams or resources for specialized support. 4. Documentation & Reporting: Document all customer interactions and technical troubleshooting steps as per standard operating procedures (SOPs). Create and update SOPs for newly encountered issues and resolutions provided to customers. Complete call logs and provide reports detailing the nature of customer concerns and resolutions. 5. Trend Identification & Process Improvement: Recognize, document, and alert management of any recurring trends in customer calls or issues. Contribute to process improvements by suggesting solutions for recurring problems or inefficiencies. Skills & Competencies: Communication Skills: Strong ability to communicate technical issues and solutions effectively to customers. Problem Solving: Ability to troubleshoot and resolve various technical issues quickly and accurately. Technical Knowledge: Solid understanding of Windows, Outlook, Teams, Citrix, VDI, VPN, and security applications. Customer Focus: Ability to empathize with customers, especially when handling irate or frustrated customers. Documentation & Reporting: Proficiency in maintaining accurate records of calls, issues, and resolutions. Teamwork & Escalation: Collaborative in routing calls and issues to the appropriate departments when necessary.

PHP Developer - Job Description We are seeking a skilled and motivated PHP Developer to join our team, where you will be responsible for managing and enhancing our back-end services, ensuring seamless data exchange between the server and our users. In this role, you will focus on writing server-side logic, maintaining our central database, and collaborating with front-end developers to deliver a cohesive user experience. To thrive in this position, you should have strong knowledge of object-oriented PHP programming, a solid understanding of MVC design patterns, and proficiency in front-end technologies like HTML5, JavaScript, and CSS3. An ideal candidate is someone who can design and build high-quality PHP modules while effectively integrating front-end technologies. Key Responsibilities: Demonstrate problem-solving abilities and independent thinking. Exhibit a strong, proactive attitude and a sense of responsibility. Experience working with e-commerce platforms and UI/UX best practices. Expertise in developing Core PHP applications, particularly for eCommerce. In-depth experience with Object-Oriented PHP and web technologies. Skills & Experience: Minimum of 1.5 years of experience in both front-end and back-end development. Strong proficiency in Core PHP, with hands-on experience in developing PHP functions and components. Solid understanding of Object-Oriented Programming principles, including creating classes and methods. Familiarity with MVC design patterns. Proficient with front-end technologies like HTML, CSS, Bootstrap, JavaScript, and MySQL. Experience in integrating third-party APIs, including Payment Gateways, Social Authentication, and Logistics/Shipping APIs. Additional Notes: Project training will be provided to ensure smooth onboarding. The management team is readily available to assist with any project-related obstacles.

React.js Developer - Job Description We are seeking a talented React.js Developer to join our front-end development team. In this role, you will be responsible for designing and building user interface components using React.js and managing workflows such as Redux, Flux, and Webpack. You will also play a key role in profiling and optimizing front-end performance and documenting the codebase to maintain smooth and efficient development processes. To succeed in this position, you should have a strong understanding of JavaScript and React.js concepts, excellent front-end development skills, and an understanding of progressive web applications. A top-tier React.js Developer will be able to create modern, high-performance user interfaces that provide an excellent user experience. Key Responsibilities: Design and develop high-quality user interface components using React.js. Implement React.js concepts, workflows (Redux, Flux), and modern JavaScript features. Collaborate with back-end developers to integrate APIs and other services. Profile and optimize front-end performance to ensure a fast, smooth user experience. Maintain and document front-end code to ensure easy scalability and future updates. Work with cross-functional teams to improve front-end architecture and implement new features. Basic Knowledge: Familiarity with JavaServer Pages (JSP) and Servlets. Experience with web frameworks such as Struts and Spring. Understanding of service-oriented architecture. Knowledge of web technologies like HTML, JavaScript, CSS, and JQuery. Working knowledge of markup languages such as XML and JSON. Strong grasp of abstract classes and interfaces, constructors, lists, maps, and sets. File I/O, serialization, exceptions, and generics. Familiarity with Java keywords such as static, volatile, synchronized, transient, etc. Basic understanding of multithreading and synchronization. Key Skills: Strong proficiency in JavaScript, particularly with React.js and its ecosystem. Good understanding of front-end technologies like HTML5, CSS3, and JavaScript. Expertise in React.js libraries and workflows such as Redux, Flux, and Webpack. Solid understanding of object-oriented programming (OOP) concepts and design patterns. Experience in implementing progressive web applications (PWAs). Familiarity with MVC (Model-View-Controller) design pattern and RESTful web services. Ability to create clean, readable, and reusable code. Understanding of web performance optimization techniques. Experience with code versioning tools, such as Git. Knowledge of continuous integration and best practices. Strong collaboration and communication skills to work with both technical and non-technical teams. Additional Notes: Training and support will be provided to help you get up to speed with our processes and projects. Our management team will be available to assist with any project-related obstacles.