KEY Client Engagement Jobs in Pune

Position: Senior Sales Director Location: Pune Role: We are seeking a seasoned Senior Sales Director to drive net new business in the U.S. payer market. This is a hunter role ideal for someone who thrives on building executive relationships, navigating complex enterprise sales cycles, and closing high-value strategic deals. As a trusted advisor to U.S.-based health insurers, you will sell enterprise-grade SaaS solutions from India, with opportunities for direct client engagement in the U.S. This role is perfect for a highly motivated SaaS sales professional with a depth in consultative selling, a sharp commercial mindset, and a passion for making a tangible impact in a fast-growing organization. Key Responsibilities End-to-End Sales Cycle Management: Own and drive the entire sales cycle, from prospecting and qualification to solution presentation, negotiation, and closure. Pipeline Management: Build and manage a strong, qualified pipeline of enterprise accounts in the U.S. healthcare payer segment, ensuring consistent progress towards sales targets. Engagement with Senior Stakeholders: Engage directly with senior decision-makers (Director, VP, CXO-level) in payer organizations, positioning strategic SaaS offerings aligned with their business goals and priorities. Proposal Development: Collaborate with pre-sales, marketing, and product teams to develop compelling, tailored proposals that resonate with clients' needs. Market Insights: Provide actionable market and client insights to influence the product roadmap and go-to-market (GTM) strategies. CRM Management: Maintain accurate pipeline visibility, sales forecasting, and reporting through CRM systems (e.g., Salesforce, HubSpot). Client Engagement in U.S. Time Zones: Operate in U.S. business hours for optimal client engagement, ensuring timely communication and support. Travel: Travel to the U.S. as needed for key meetings, demos, or industry conferences. Prior experience with client-facing U.S. travel is highly advantageous. Required Skills and Qualifications Experience: 8 12 years of experience in enterprise SaaS sales, with a minimum of 5 years selling to U.S.-based clients from India. Proven Track Record: Demonstrated success in hunting and closing complex, multi-stakeholder enterprise deals, preferably in the healthcare, insurance, or regulated sectors. Consultative Selling: Exceptional ability to engage and influence senior executives with consultative, insight-driven selling that aligns with client business priorities. Enterprise Buying Process: Deep understanding of U.S. enterprise buying processes and sales cycles, with the ability to navigate complex organizational structures. Strategic Thinking: Strong strategic mindset with a hands-on approach comfortable managing both high-level relationships and operational details of the sales process. Time Zone Flexibility: Experience working in U.S. time zones and flexibility to travel internationally for key meetings and events. Onshore Experience: Prior onshore experience in the U.S. or a valid B1 visa is highly desirable. Domain Knowledge: Exposure to the U.S. payer market or healthcare domain is a strong plus.

Pre-Sales Executive Experience: 0 1 year Location: Pune About Amura Amura Marketing Technologies is a next-generation MarTech company delivering end-to-end marketing and sales solutions to leading Indian brands. Our philosophy of Marketing Engineered combines innovative design, engineering, and technology to provide cutting-edge marketing solutions. Role Overview As a Pre-Sales Executive, you will play a key role in qualifying leads through research, outreach, and client engagement. You will support the sales team by managing client communications, scheduling meetings, and maintaining CRM records, contributing to business growth across the PAN India region. Key Responsibilities Conduct lead qualification through research, phone calls, emails, and LinkedIn prospecting. Develop new business by prospecting, following up on marketing leads, and nurturing existing client relationships. Schedule appointments for Sales Managers with potential clients. Clearly explain service offerings and pricing details to prospects. Perform prompt and consistent follow-ups via calls, emails, LinkedIn, and WhatsApp. Manage CRM and sales tools to ensure smooth communication with the sales team. Handle cold calling and campaign leads effectively. Excellent verbal communication and email writing skills. Results-driven, persistent, and motivated to meet sales targets. Strong time management and prospecting skills. Ability to handle rejection professionally and maintain a positive attitude. Customer-focused with excellent telephone sales and service skills. Professionalism and a proactive approach in maintaining business relationships.

Team Lead Account Management Location: Pune Experience: 3+ years Employment Type: Full-Time About Amura Amura Marketing Technologies is a next-generation MarTech company, delivering end-to-end marketing and sales solutions to leading brands across India. Guided by the philosophy of Marketing Engineered , we blend creativity, data, and technology to craft innovative marketing strategies that drive measurable results. Role Overview We are looking for a dynamic and experienced Team Lead Account Management to lead client strategy, execution, and servicing across multiple digital projects. This role involves managing a team of account managers, driving campaign performance, and ensuring seamless coordination between internal teams and clients. You'll be responsible for delivering marketing strategies that align with client goals and deliver measurable impact. Key Responsibilities 1. Marketing Strategy & Execution Develop and implement comprehensive, data-driven marketing strategies tailored to client objectives. Ensure strategies are aligned with industry best practices and designed to drive measurable engagement and conversions. Lead full-funnel strategy development across awareness, consideration, and conversion stages. 2. Team & Project Management Manage, mentor, and guide a team of junior account managers. Allocate tasks effectively to ensure timely, high-quality project delivery. Collaborate cross-functionally with creative, content, media, and tech teams to execute campaigns efficiently. 3. Client Engagement & Servicing Act as the primary point of contact for clients, ensuring proactive communication, updates, and relationship management. Understand client briefs in depth and translate them into actionable strategies. Maintain high client satisfaction through consistent service quality and strategic value. 4. Campaign Management Oversee the execution of campaigns across multiple digital platforms. Monitor performance, troubleshoot issues, and optimize in real-time to maximize ROI. Report campaign results with insights and next steps for growth. 5. Digital Platforms & Tools Proficient in platforms such as: Google Ads & Google Analytics Meta (Facebook) Business Manager Demand-Side Platforms (DSPs) and programmatic advertising tools Ability to leverage analytics tools to inform campaign performance and optimization. Must-Have Skills Strong command of full-funnel marketing strategies and their implementation. Proven expertise in performance marketing, including ROI optimization and attribution modeling. Ability to conceptualize and execute impactful marketing campaigns. Experience translating strategy into operational execution with a focus on timelines and outcomes. Strong communication and leadership skills with the ability to liaise between clients and cross-functional teams. Desired Qualifications & Experience Minimum 3 years of experience in digital marketing and account management, preferably in an agency setting. Prior experience in client strategy, servicing, and project management. Hands-on experience managing a team of 6 or more people. Ability to manage multiple projects simultaneously in a fast-paced environment. Strong analytical mindset with the ability to turn data insights into actionable strategies. Excellent interpersonal and decision-making skills with a high degree of ownership. Who You Are You thrive in a fast-paced, high-growth environment. You re a strategic thinker with attention to detail and a drive for results. You take ownership, stay proactive, and are relentless in project execution. You re a natural leader, a strong communicator, and a team player. You enjoy solving problems, learning new tools, and contributing to a dynamic work culture. Apply now and join Amura in shaping the future of marketing.

Presales Manager - Software Engineering Location: Pune Employment Type: Full-Time About Calfus At Calfus, we deliver cutting-edge AI agents and products that transform businesses in ways previously unimaginable. Our teams empower organizations from startups to established enterprises to harness AI s full potential, driving revenue growth and operational excellence. Our ERP solutions integrate seamlessly with core business systems, automating manual tasks and enabling teams to focus on strategic initiatives. We pride ourselves on innovation, speed, and collaboration, fueling our rapid growth and industry leadership. About the Role As a Software Engineering Presales Manager, you will be a critical link between our technical teams and potential clients. You ll lead technical engagements, crafting and delivering compelling proof of concept demos, ensuring solutions align with client needs and industry best practices. Your expertise in AWS, Azure, DevOps, and full-stack development, combined with exceptional communication skills, will help articulate the value of Calfus products and drive successful sales closures. Key Responsibilities Develop and deliver tailored proof of concept demonstrations that showcase solution capabilities. Ensure proposed solutions meet client requirements and adhere to best practices outlined in Statements of Work. Manage sales bid processes by responding to RFIs and RFPs with technical precision. Collaborate closely with Sales teams to drive deals through to successful closure. Partner with Product Managers to relay client feedback and shape future product enhancements. Monitor market trends, competitor landscapes, and adjust sales strategies accordingly. Understand customer needs deeply and deliver persuasive sales presentations. Coordinate with marketing for demand-generation activities such as trade shows and workshops. Build and maintain long-term customer relationships. Prepare detailed sales proposals and occasionally train sales team members on technical aspects. What We Expect From You Degree in Computer Science, Engineering, or a related technical field; management degree from a premier institution is a plus. 8-12 years of presales experience in the IT industry, preferably with software engineering solutions. Strong problem-solving and prioritization capabilities. Excellent presentation and communication skills, adept at engaging multiple stakeholders. Ability to work flexibly across time zones. Willingness to travel on short notice. Reporting You will report directly to the President and Chief Revenue Officer. Benefits At Calfus, we offer a comprehensive benefits package including medical, group, and parental insurance, gratuity, provident fund, wellness programs, and birthday leave because we value our employees and their well-being. Equal Opportunity Employer Calfus is committed to fostering an inclusive workplace that celebrates diversity and innovation. We welcome applicants from all backgrounds, identities, and experiences. Qualification : Degree in Computer Science, Engineering, or a related technical field

Position: Pre-Sales Executive/Officer Location: Pune Qualification: Any Graduate Experience: Minimum 2 Years Job Description: We are looking for a motivated Pre-Sales Executive/Officer to engage with prospective clients and support the sales process by providing detailed project information and scheduling site visits. The ideal candidate will excel in client communication and relationship management to convert leads into confirmed prospects. Key Responsibilities: Communicate effectively with clients via voice calls, video calls, and emails to explain project details and address queries. Manage both inbound and outbound calls, ensuring timely and professional responses. Schedule and coordinate site visits by persuading potential clients to explore project locations. Conduct follow-up calls post-site visit to gather client feedback and enhance customer experience. Work diligently to convert leads into prospective clients, maintaining a consistent follow-up routine. Achieve pre-sales targets set by the company by efficiently managing and nurturing client interactions. Qualification : Any Graduate

Position Title: Director Professional Services Location: Pune Experience: 12+ years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. A leading provider of secure workspace access and Zero Trust-based application delivery solutions, empowering enterprises to enable secure and seamless remote work. Role Overview: Accops is seeking a seasoned Director Professional Services to lead and drive the end-to-end delivery of professional services engagements across clients and geographies. This is a leadership role requiring strong technical knowledge, project governance, customer engagement, team leadership, and strategic execution skills. The ideal candidate will combine a customer-centric approach with deep experience in IT services and virtualization technologies. Key Responsibilities: Lead and manage the delivery of professional services projects, ensuring timely, high-quality, and cost-effective execution in line with business objectives and customer expectations Oversee multi-client, multi-location project portfolios, balancing resource allocation, timelines, and budgets Implement and track key performance indicators (KPIs) to ensure delivery excellence and continuous improvement Build, mentor, and inspire a high-performing team of consultants, project managers, and technical specialists Identify skill gaps, design and execute training programs to develop internal team capabilities Act as a senior escalation point for critical customer issues, ensuring swift and effective resolution Drive stakeholder engagement, building strong relationships with customers to ensure satisfaction, retention, and future growth opportunities Collaborate cross-functionally with Sales, Presales, Customer Success, Development, and Product Management teams to ensure aligned execution Regularly assess and improve delivery methodologies, tools, and operational processes to drive efficiency, scalability, and repeatability Contribute to solution design, deployment, and configuration in line with Statements of Work (SoWs) Manage change requests in SoWs in coordination with customers and the Product Engineering team Travel to client sites as required for project execution, review meetings, and relationship management Technical Skills & Experience (Mandatory): Proven track record of managing large-scale IT service delivery and project portfolios Deep understanding of Virtualization Technologies (Accops, Citrix, Omnissa) and Zero Trust Security frameworks (e.g., IAM, ZTNA) Strong command of project governance, resource management, and budget control Ability to map complex business requirements to technical solutions Excellent communication, stakeholder management, and conflict resolution abilities Certifications such as PMP, ITIL, or similar are a strong plus Preferred Attributes: Strategic thinker with a hands-on execution mindset Passion for mentoring and developing talent Ability to thrive in a fast-paced, customer-driven environment Focused on operational excellence, process standardization, and automation Soft Skills & Behavioral Competencies: Excellent verbal and written communication skills Proactive and self-motivated Strong analytical and logical reasoning Flexible and adaptable to evolving business needs Exceptional multitasking and organizational abilities Collaborative team player with strong leadership qualities Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)

Business Analyst / Senior Business Analyst Location: Pune Experience: 3 7 years Education: BE / ME / M.Sc / MCA Job Type: Full-Time Job Overview We are looking for an experienced Business Analyst or Senior Business Analyst to join our Client Solutions team. The ideal candidate will be responsible for evaluating business processes, identifying areas for improvement, and designing solutions that align with business needs. You will work closely with stakeholders, clients, and cross-functional teams to optimize processes, document requirements, and ensure timely project completion. Key Responsibilities Business Process Evaluation & Improvement: Evaluate and analyze business processes, identify gaps, and anticipate requirements for process optimization. Lead ongoing reviews of business processes, developing strategies for improvement and automation. Stay updated on the latest trends, IT advancements, and tools to modernize and automate systems. Requirements Analysis & Documentation: Conduct thorough requirements analysis to understand client needs and create clear, actionable plans. Document findings, insights, and business requirements in the form of Functional Requirements Documents (FRD). Effectively communicate your insights, plans, and findings to cross-functional teams and management. Collaboration & Communication: Lead meetings, workshops, and presentations to share ideas, progress, and findings with internal teams. Work closely with clients, technical teams, and managers to ensure that solutions meet business needs and requirements. Act as a liaison between stakeholders and users, ensuring smooth communication and expectations management. Testing & Implementation: Perform User Acceptance Testing (UAT) to validate that the solution aligns with client needs and requirements. Monitor deliverables and ensure the timely completion of projects. Update, implement, and maintain procedures to ensure continual process improvement. Global Client Engagement: Travel to client locations globally, as per business needs, to ensure the successful implementation of projects. Skills & Experience Requirements 3 to 7 years of experience in business analysis or a related field. Experience in CRM or eCommerce domains preferred, but not mandatory. Strong experience in creating detailed reports and delivering presentations. Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. Proven experience in leading successful projects and teams. Exceptional analytical and conceptual thinking abilities. Excellent documentation and communication skills. Ability to influence stakeholders and collaborate to define acceptable solutions. Advanced technical skills and a strong understanding of business processes. Excellent planning, organisational, and time-management skills. Qualification : BE / ME / M.Sc / MCA

Associate Director, Client Solutions Location: Pune Experience: 12 20 years Education: BE / ME / M.Sc / MBA Job Type: Full-Time Role Overview We are seeking an experienced and strategic Associate Director of Client Solutions to lead solution development and client engagement. The ideal candidate will bring a deep understanding of client needs, be adept at driving value, and excel in designing and delivering customized solutions. This role requires direct interaction with senior stakeholders, development of tailored business solutions, and seamless execution to achieve business objectives. Experience in the BFSI domain is preferred. Key Responsibilities Client Engagement & Relationship Management: Serve as the primary point of contact for key clients, ensuring effective communication and alignment of solutions with client business goals. Develop and maintain long-term relationships, identifying opportunities to enhance value and expand engagement. Lead client meetings, presentations, and negotiations, showcasing a deep understanding of client needs and challenges. Solutioning & Strategy Development: Lead the design, development, and implementation of client-specific solutions, ensuring alignment with business goals, industry standards, and best practices. Collaborate with internal teams to assess client requirements, identify gaps, and propose innovative solutions. Ensure the seamless integration of solutions with the client's existing infrastructure and business processes. Cross-Functional Collaboration: Partner with sales, delivery, product, and technical teams to ensure that client solutions are delivered with the highest quality and efficiency. Act as a liaison between clients and internal teams to resolve issues and drive continuous improvements. Performance Monitoring & Reporting: Track and analyze solution performance, client satisfaction, and overall business impact. Provide regular updates and reports to senior management on key client engagements and business performance. Develop and implement strategies to improve client retention and satisfaction. Leadership & Team Development: Mentor and guide team members, fostering a culture of excellence and accountability. Encourage knowledge-sharing and best practices across the team. Build and maintain a high-performance culture focused on client success, innovation, and continuous improvement. Required Skills & Experience 12-20 years of experience in client solutions, solution architecture, or business consulting. Strong experience with CRM platforms (e.g., Salesforce, Dynamics, SugarCRM) preferred. Proven track record in engaging senior stakeholders and driving business outcomes. Strong strategic thinking, problem-solving, and business acumen. Exceptional communication and presentation skills. Strong leadership skills, with a focus on team development and performance. Experience in solution delivery within IT services, consulting, or technology sectors. PMP certification or equivalent project management certification is a plus. Key Attributes Client-focused, with strong strategic thinking and an ability to drive results. Ability to manage complex client engagements and deliver on business outcomes. Exceptional leadership and team-building skills. High level of accountability and ownership in achieving business objectives. Ability to thrive in a fast-paced, dynamic environment. Qualification : BE / ME / M.Sc / MBA

Job Title: Executive Business Development Location: Pune Experience: Minimum 3 Years Employment Type: Full-Time Reporting To: Senior Manager Business Development Role Overview: The Executive Business Development supports sales growth and client acquisition in the real estate sector. The role focuses on lead identification, client engagement, coordination with channel partners, and assisting in the execution of business development strategies. The ideal candidate, with an MBA and 3 years of relevant experience, should have strong communication skills, a passion for real estate, and a results-driven approach. Key Responsibilities: 1. Lead Generation & Client Engagement Identify and pursue new client leads via cold calls, field visits, and networking Manage and convert inquiries into site visits and meetings 2. Site Visit Coordination Arrange and conduct property site visits for prospective buyers Effectively explain project features, specifications, and USPs during visits 3. Sales & Conversion Support Assist senior sales team with sales proposals and documentation Follow up with leads through calls, emails, and meetings until closure 4. Channel Partner Interaction Coordinate with brokers and channel partners for project promotion and lead generation Share project updates, brochures, and support materials regularly 5. Market Intelligence Gather data on market trends, competitor projects, pricing, and customer preferences Provide inputs to improve project positioning and sales strategy 6. Reporting & MIS Maintain records of leads, follow-ups, site visits, and conversions Share daily/weekly updates and dashboards with the reporting manager 7. Event Participation Support organization and participation in property exhibitions, investor meets, and promotional events Represent the company professionally at public forums Technical Skills Required: Strong understanding of real estate products and buyer behavior Proficiency in MS Office and CRM systems Basic knowledge of RERA and property documentation processes Good presentation and data handling skills Qualifications & Experience: Education: MBA in Marketing, Sales, or Business Development Experience: Minimum 3 years of experience in business development or sales, preferably in real estate Job Summary: The Executive Business Development plays a critical role in lead generation, prospect conversion, and supporting the sales pipeline within the real estate sector. Leveraging excellent communication skills and market knowledge, this position contributes directly to revenue growth and enhances brand visibility. The role offers strong career progression opportunities within the business development team. Qualification : MBA in Marketing, Sales, or Business Development

Job Title: Customer Service Officer Department: PDM Domestic Business Location: Pune Experience Required: 2 to 6 Years Qualification: Graduate / Master s Degree (Mandatory) Certifications: MDF Certified (Preferred), NISM (Desirable) Reports To: Branch Head / Regional Customer Service Lead Role Overview: The Customer Service Officer acts as a vital link between the AMC and investors by ensuring exceptional service delivery, complaint resolution, transaction processing, and regulatory compliance. This role involves managing walk-in clients, coordinating with registrars (R&T agents), and supporting the field sales team to strengthen client relationships and improve overall investor experience. Key Responsibilities: Customer Interaction & Support Handle walk-in investors with professionalism and a service-first approach. Promptly respond to investor queries, complaints, and requests across mutual fund products. Assist clients in processing transactions including Purchase, Redemption, Switch, SIPs, and Special Products. Transaction Processing & Coordination Coordinate with R&T agents (Registrar & Transfer Agents) to ensure timely and accurate resolution of investor requests. Ensure adherence to SEBI-prescribed cut-off timings and accurate documentation. Sight credits in bank accounts for reported transactions and validate cash flows. Reporting & Regulatory Compliance Prepare and maintain accurate Daily MIS, Monthly Reports, Time Stamping Register, and Daily Transaction Report (DTR). Submit High-Value Transaction Reports and other regulatory reports in a timely manner. Stay updated with the latest SEBI guidelines and internal compliance procedures. Product Knowledge & Communication Stay informed about SBIMF product offerings, market movements, and mutual fund regulations. Educate investors on product features, regulatory norms, and documentation requirements. Draft and review investor communication content in a clear, accurate, and professional manner. Sales Support & Branch Operations Support the field sales team in ensuring clients receive smooth service post-sales. Contribute to branch-level investor engagement programs and awareness initiatives. Maintain an environment of operational excellence and risk control at the customer touchpoint. Key Skills & Competencies: Technical Skills: In-depth understanding of mutual fund operations and SEBI regulatory norms Familiarity with R&T coordination and transaction processing workflows Proficiency in MIS preparation, record keeping, and compliance reporting Behavioral Competencies: Excellent verbal and written communication skills Customer-centric mindset with a proactive problem-solving approach Strong attention to detail and commitment to process integrity Ability to multi-task and prioritize under time-sensitive environments Team-oriented with a collaborative working style Mandatory Requirements: Graduate or Postgraduate in any discipline 2 6 years of customer service experience in mutual fund or BFSI sector Knowledge of SEBI regulations and mutual fund products Excellent communication and investor handling skills Desirable Profile: NISM Certification (especially Series V-A: Mutual Fund Distributors) Experience in a mutual fund branch / R&T / back-office operations Familiarity with handling large volume transactions and investor footfalls Strong drafting ability for investor communication and regulatory correspondence Job Summary: The Customer Service Officer plays a pivotal role in delivering high-quality service at the branch level, ensuring smooth transaction processing, investor satisfaction, and compliance with regulatory norms. This role contributes directly to investor retention, brand credibility, and seamless operational flow for SBIMF's Pune branch. Qualification : Graduate / Masters Degree (Mandatory)

Graphic Designer Location: Pune Industry: IT Services Job Type: Marketing Experience: 1 3 years About the Role We re looking for a talented and creative Graphic Designer to join our dynamic team at Zkraft. This role is crucial for shaping impactful visual content that supports our digital marketing and branding initiatives. You ll work on diverse projects including web design, digital campaigns, and UI/UX interfaces for clients across various industries. The ideal candidate has a strong design portfolio and a passion for creating compelling, user-focused visuals that align with strategic goals. About Zkraft Zkraft is a full-service digital marketing agency under Vertoz (NSEI: VERTOZ). We specialize in delivering end-to-end digital solutions from strategy and transformation to media planning and buying. Our proprietary platforms like Ingenious Plex, Azurite, and Qualispace power campaigns across industries such as E-commerce, BFSI, Healthcare, Real Estate, and Government. We combine creativity, technology, and AI-driven insights to deliver measurable results and exceptional audience engagement. Key Responsibilities Create visually striking designs for digital and print platforms. Design marketing assets: social media creatives, banners, email templates, etc. Maintain brand consistency across all deliverables. Collaborate with developers, marketers, and strategy teams. Stay up-to-date with design trends and emerging technologies. Manage multiple projects and adapt to varying client requirements. Qualifications Bachelor's degree in Graphic Design, UI/UX Design, or related field. 1 3 years of professional experience in graphic design. Proficiency in: Adobe Creative Suite (Photoshop, Illustrator, InDesign, XD) Figma for UI/UX collaboration Strong grasp of design principles: typography, color theory, and layout. Familiarity with responsive web and mobile design. Basic knowledge of HTML and CSS is a plus. Detail-oriented with strong communication and teamwork skills. Qualification : Bachelor's degree in Graphic Design, UI/UX Design, or related field

Job Title: Relationship Manager Mid Market Location: Pune Function: Customer Experience Relationship Management Employee Type: Full-Time Experience Required: 1 3 Years Role Purpose As a Relationship Manager Mid Market, you will be responsible for managing the entire lifecycle of corporate clients in the mid-market segment for telecom services including Mobility, Fixed Line, and Data solutions. This role focuses on ensuring seamless service delivery, account growth, and customer satisfaction while strengthening Airtel s presence within client organizations. Key Responsibilities Customer Lifecycle Management Manage end-to-end service delivery for assigned corporate accounts, ensuring adherence to SLAs and TAT. Serve as the single point of contact for all client interactions, ensuring timely resolution and zero escalations. Conduct regular service camps, account reviews, and customer engagement activities to enhance brand visibility and retention. Revenue Growth & Churn Control Drive upselling and cross-selling of Airtel s telecom products and services across the customer lifecycle. Monitor account usage and proactively address churn risks to ensure account stickiness and revenue stability. Operational Excellence Ensure strict compliance with all business processes and service-level standards. Maintain accurate and updated account dossiers, track complaint levels, and promote digital adoption (e.g., e-bills, self-care platforms). Collections & Payment Efficiency Improve collection efficiency (0 60 days, 60 90 days) by ensuring timely payments and reducing suspense through virtual account management. Support clients in payment posting, billing queries, and reconciliation activities. Performance Monitoring Track and analyze corporate account performance across multiple telecom products and services. Promote digital enablement and virtualization through tools such as PFH, self-care portals, and paperless billing. Required Skills Strong analytical thinking and problem-solving ability. Proficiency in Microsoft Excel and financial modeling. High process orientation and attention to detail. Excellent verbal and written communication skills. Strong customer-centric approach and service mindset. Effective negotiation and stakeholder management. Qualifications Bachelor s degree in Engineering, Business Administration, or related field. MBA in Marketing or Operations is preferred. Work Experience 1 3 years of relevant experience in client servicing or relationship management, preferably in the telecom industry. Candidates with 2 7 years of telco experience can also be considered based on role fit. Qualification : Bachelors degree in Engineering, Business Administration, or related field

Position: Sr. Engineer / Deputy Manager / Sr. Deputy Manager EIC Sales (Infra Projects) Experience: 3 8 Years Location: Pune Employment Type: Full-Time Role Overview We are seeking a results-oriented sales professional with experience in infrastructure projects and electronic industrial components. The ideal candidate will be responsible for developing government and contractor accounts, building strategic relationships, and driving sales growth through effective planning and execution. Key Responsibilities Maintain clear and consistent communication with the reporting manager; execute visit plans aligned with customer potential. Identify and develop a pipeline of prospective government departments and contractors through strategic account planning. Conduct regular sales calls to introduce products, applications, and new solutions to clients. Monitor and report on competitor activities, pricing strategies, and new product launches, sharing actionable insights with management. Develop and implement an annual sales plan aligned with company objectives and key customer accounts. Engage directly with government officials at all levels to promote products and solutions; distribute promotional materials and product literature. Provide timely and accurate reporting on daily activities, weekly plans, competitor actions, and market trends to support decision-making. Conduct technical sales calls, design consultations, and troubleshooting sessions with support from internal engineering teams. Coordinate high-impact visits and presentations to key accounts involving senior management. Propose innovative ideas to enhance sales meetings, client engagement, and training seminars. Ensure compliance with company policies, budgets, and standards of professionalism. Candidate Profile 3 8 years of experience in B2B or institutional sales, preferably with infrastructure or industrial electrical components. Strong understanding of government procurement processes and contractor relationship management. Strategic thinking with strong planning, reporting, and execution skills. Excellent communication and interpersonal abilities. Willingness to travel as required for client meetings and project discussions. Perks & Benefits Attractive performance-based incentives 5-day work week Flexible working hours

Solution Architect Location: Pune Experience: 10+ Years Job Type: Full-Time Profile Summary A highly skilled and experienced Solution Architect with over a decade in the IT service industry, specializing in designing and delivering comprehensive technical solutions across diverse domains. Expert in leading complex projects and aligning technology with business goals, leveraging cutting-edge technologies such as AI, cloud computing, and software development. Proven success in collaborating with cross-functional teams to architect scalable, secure, and efficient solutions for clients across healthcare, finance, real estate, and e-commerce sectors. Key Expertise Solution Design & Architecture: Architecting end-to-end scalable, high-performance, and secure solutions aligned with business objectives. Software Development: Expertise in full-stack development with React (frontend) and Python Django (backend), delivering enterprise-grade applications. AI Integration: Implementing AI-driven solutions including Generative AI, machine learning, and predictive analytics to automate processes and enhance decision-making. Cloud Architecture: Designing and deploying cloud solutions on AWS, Azure, and Google Cloud, with deep experience in migration, infrastructure design, and DevOps. Data Management & Analytics: Leveraging data management platforms and real-time analytics for business intelligence and audience targeting. Security & Compliance: Ensuring data security and regulatory compliance (HIPAA, GDPR) in solution designs. Experience Highlights AI and Generative AI Solutions Led design and implementation of AI-powered models for content generation, predictive analytics, and real-time decision-making in healthcare and finance. Integrated AI functionalities into business applications to improve operational efficiency and user experience. Cloud Solutions Design Architected cloud infrastructures optimizing cost, security, and performance across AWS, Azure, and Google Cloud. Directed cloud migrations and implemented cloud-native services including serverless computing, container orchestration (Docker, Kubernetes), and CI/CD pipelines. Full-Stack Software Development Led teams building scalable web applications using React and Python Django. Designed microservices and REST APIs ensuring seamless integration and optimized security. Data Management & Analytics Delivered data management platforms for audience segmentation in AdTech and e-commerce. Developed real-time bidding and programmatic advertising systems integrating advanced analytics. Telemedicine & Healthcare Solutions Designed secure, compliant telemedicine platforms integrating EHR systems, ensuring HIPAA and GDPR adherence. Developed patient data management systems focusing on security and regulatory compliance. Technical Skills Languages: JavaScript, Python, HTML/CSS, SQL, TypeScript Frameworks: React, Node.js, Django, Flask AI/ML: TensorFlow, PyTorch, GPT models, Generative AI, Predictive Analytics Cloud Platforms: AWS, Azure, Google Cloud, Docker, Kubernetes Data Management: PostgreSQL, MySQL, MongoDB, Data Lakes, DMPs Security: SSL, Firewalls, IAM, Data Encryption, HIPAA, GDPR compliance DevOps: Jenkins, Git, Docker, Kubernetes, CI/CD Pipelines Soft Skills Strong leadership and collaboration with cross-functional teams. Strategic thinker balancing innovation with business objectives. Excellent client engagement and communication. Problem-solving under tight deadlines with innovative solutions. Certifications AWS Certified Solutions Architect Certified Kubernetes Administrator (CKA) Certified in Generative AI Applications Microsoft Certified: Azure Solutions Architect Expert

Graphic Designer & Visualizer Pune Job Description We are seeking a highly creative, detail-oriented, and passionate Graphic Designer to join our dynamic design team. The ideal candidate should have a strong portfolio, a solid understanding of visual communication, and the ability to turn concepts into compelling visual content. You ll play a key role in conceptualizing and executing graphic designs that align with our brand strategy and client expectations. Key Responsibilities Design and produce high-quality visuals for marketing campaigns, product packaging, branding, logos, social media, and print materials. Create engaging visual content that effectively communicates brand messages and meets strategic marketing objectives. Collaborate with clients and internal teams to understand project goals and deliver customized visual solutions. Develop signage systems, promotional displays, and marketing collaterals with strong visual appeal. Select and arrange colors, typography, images, and layout to enhance user engagement and communication clarity. Review and revise existing design concepts based on client feedback and project requirements. Requirements Minimum 3 years of professional experience in graphic design. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.) and CorelDRAW. Strong visual design skills with a keen eye for aesthetics and attention to detail. Understanding of design principles, layout techniques, and current design trends. Excellent communication and interpersonal skills. Basic knowledge of networking protocols is a plus. Work in a collaborative and creative environment. Opportunity to grow your design career and contribute to impactful brand storytelling. Engage in diverse projects that challenge your creativity and push your design skills to the next level. Location: Pune Job Type: Full-time Experience: 3+ years Industry: Design / Marketing / Advertising

Delivery Manager Engineering (Pune) Job Type: Full-Time Department: Engineering Experience Level: 5+ Years Location: Pune, India About the Role: We re seeking an experienced Delivery Manager to lead the successful execution of agile software projects across multiple teams and clients. If you have a strong technical foundation, a passion for cloud-based solutions, and proven experience in managing software delivery, this is the role for you. Key Responsibilities: Lead and manage end-to-end agile product deliveries across multiple client engagements Translate technical designs and architecture into actionable delivery plans Collaborate with engineers to define and implement scalable solutions on Amazon Web Services (AWS) and Microsoft Azure Contribute to feature design and implementation of critical end-to-end solutions Standardize engineering best practices and drive code quality through reviews and mentoring Own delivery timelines, project milestones, and client satisfaction metrics Technical Skills Required: Strong grasp of computer science fundamentals algorithms, data structures Hands-on understanding of networking (TCP/IP, ports, firewalls) and database design (schema, indexing) Experience with SQL and NoSQL databases (e.g., MySQL, MSSQL Server, DynamoDB, CosmosDB) Minimum 5 years of hands-on programming experience Minimum 3 years of project management experience in web development Proficiency in Agile methodologies and tools (e.g., Jira, Trello) Soft Skills & Qualities: Strong ownership mindset with the ability to take initiative and drive solutions Excellent interpersonal and stakeholder management skills Clear and confident communication skills Ability to quickly build trust and rapport with internal teams and clients Passionate about agile delivery excellence and continuous learning Be part of a forward-thinking company delivering scalable cloud solutions Lead strategic projects in a high-growth, collaborative environment Build and mentor agile teams, influencing engineering culture and product success

Job Title: Sales Intern Location: Pune Experience: 0.5+ Years Job Type: Full-Time Job Summary: We are seeking a motivated and proactive Sales Intern to join our dynamic sales team. As an intern, you will be directly involved in daily tasks, including generating new business opportunities, managing client communications, and supporting account management activities. This is a great opportunity for an aspiring sales professional to gain hands-on experience in business development, communication, and sales strategies in a fast-paced environment. Key Responsibilities: New Business Development: Assist in identifying and pursuing new business opportunities through market research, networking, and outreach efforts. Lead Generation: Support the team by generating and qualifying sales leads through various methods, including cold calling, email campaigns, and social media outreach. Business Communication: Act as a point of contact for client communications, addressing inquiries and providing relevant information to prospects. Account Management Support: Help in managing client accounts, ensuring smooth communication and assisting with follow-ups to ensure client satisfaction. Sales Documentation: Prepare and maintain sales reports, client records, and other documents related to the sales process. Collaborate with Sales Team: Work closely with senior team members to understand customer needs, refine sales strategies, and contribute to the team s overall success. Skills & Qualifications: Educational Background: Currently pursuing or recently completed a degree in Business, Marketing, or a related field. Experience: 0.5+ years of prior experience in sales, business development, or related fields (internship experience is acceptable). Communication Skills: Strong verbal and written communication abilities with an emphasis on client engagement and relationship-building. Tech-Savvy: Proficiency in Microsoft Office (Word, Excel, PowerPoint). Familiarity with CRM tools is a plus. Organizational Skills: Strong ability to multitask and manage time effectively in a fast-paced environment. Team Player: Ability to collaborate with colleagues and contribute to team goals. Enthusiasm to Learn: A keen interest in sales and business development with a willingness to learn and grow in the field. What We Offer: Hands-on Experience: Gain real-world experience in sales and business development in a fast-growing company. Mentorship: Work closely with experienced sales professionals and learn the nuances of client management and business development. Career Growth: Opportunity to transition into a full-time role based on performance and contributions. Collaborative Work Environment: Join a team that values initiative, creativity, and collaboration. This role is ideal for someone eager to start a career in sales and business development and gain practical experience in a professional setting. Apply today and join our growing team in Pune! Qualification : Currently pursuing or recently completed a degree in Business, Marketing, or a related field.

Job Title: Sales Team Leader Location :Pune Job Summary The Sales Team Leader is responsible for overseeing and guiding the sales team to ensure optimal performance, customer satisfaction, and achievement of sales targets. This role involves training new sales team members, solving customer complaints, providing feedback, and motivating the team to meet organizational goals. The Sales Team Leader will also focus on building strong relationships with business partners and managing team performance. Responsibilities Training: Train new sales team members and assign specific tasks to other team members, monitoring their sales performance. Customer Service: Solve customer complaints and answer customers' questions. Guide team members on fulfilling customer requirements. Sales Support: Assist team members in selling products and services to maximize sales revenue. Feedback & Guidance: Provide constructive feedback to the sales team and assist in solving customer problems and queries. Motivation & Team Building: Motivate sales team members and create an atmosphere of healthy competition to drive performance. Relationship Management: Build and maintain good relationships with business partners to foster future growth. Inspiration: Create an inspiring team environment that motivates team members to achieve targets. Sales Guidance: Provide guidance to team members on how to achieve the monthly organizational expected target. Team Management: Manage shrinkage and attrition within the team to ensure consistent performance. Skills Required Experience in banking & insurance sales is necessary. Strong sales ability, business acumen, and commercial awareness. Excellent communication, interpersonal, and customer service skills. Strong leadership abilities. Good time management, strategic planning, and organizational skills.

Inside Sales Executive US Healthcare Technology Location: Pune, India Experience: 3+ Years Industry Focus: US Healthcare Technology About the Role We are looking for a highly motivated Inside Sales Executive with 3+ years of experience in US Healthcare Technology Sales. This role involves market research, lead generation, and prospect engagement to drive new business opportunities. If you have a track record in inside sales, lead generation, and business development in the healthcare technology sector, we d love to hear from you! Key Responsibilities Market Research & Lead Generation Conduct research on industries, verticals, and technologies to identify new market opportunities. Identify and engage with prospects and leads using e-Zest s full suite of services and solutions. Utilize multi-channel outreach (calls, emails, LinkedIn, social media) to generate sales opportunities. Prospect Engagement & Sales Enablement Schedule and arrange business meetings with potential clients. Maintain and update the CRM system, ensuring accurate lead tracking and pipeline management. Support sales teams in developing new accounts and expanding existing relationships. Solution Selling & Industry Focus Drive lead generation for US-based clients in Healthcare, Pharma, and ISVs. Sell Digital & Product Engineering services, including: Enterprise product development & re-engineering Modernization with AI, cloud, and automation tools Digital transformation and healthcare IT solutions 3+ years of experience in Inside Sales for US Healthcare Technology. Strong focus on new business development and lead generation. Proven expertise in selling: Digital & Product Engineering services Enterprise product re-engineering & modernization AI-driven solutions and cloud technologies Experience using CRM tools for sales pipeline management. Strong communication and outreach skills via calls, emails, and LinkedIn. Excellent research, prospecting, and client engagement skills. Bonus Points If You: Have experience with B2B SaaS, ISVs, or Healthcare IT solutions. Are familiar with healthcare compliance regulations (HIPAA, HITECH, CMS). Have a strong network of industry contacts. Fast-Growing Industry Work at the forefront of healthcare technology. Collaborative Team Work with experts who value innovation. Competitive Compensation Attractive salary + performance-based incentives. Career Growth Opportunities to scale your career in sales and business development.

At Ugaoo, we re more than just a gardening brand; we are a movement. Rooted in the rich legacy of Namdeo Umaji Agritech, a pioneer with over 135 years of expertise in agriculture and horticulture, we are charting a fresh course for the future of gardening. The global gardening market is projected to grow to $120 billion by 2027, and Ugaoo is at the forefront of this transformation. We are a young, dynamic company blending time-tested wisdom with modern innovation. Ugaoo offers the perfect platform for individuals eager to make an impact, push boundaries, and grow both personally and professionally. A Culture of Growth: We are GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values guide everything we do and create an environment where your ideas are valued, and your career can flourish. Room to Innovate: We encourage ownership and challenge the status quo. We provide a space for new ideas and calculated risks, ensuring continuous learning and growth. Performance-Driven Success: In our performance-based environment, hard work is recognized, and your contributions will directly impact both your success and the company s. Kinship and Collaboration: At Ugaoo, you re part of a unit. We work together, celebrate together, and support each other. Collaboration is at the heart of everything we do. About the Role: We are looking for a proactive and detail-oriented Client Servicing Executive to manage and streamline our garden services and maintenance operations. The ideal candidate will ensure smooth coordination between clients and our team of gardeners, while addressing any on-field challenges. This role requires excellent interpersonal skills, organization, and the ability to perform under pressure. Key Responsibilities: Scheduling and Coordination: Plan weekly gardener visits based on client Annual Maintenance Contracts (AMCs). Communicate visit details to both clients and gardeners a day in advance. Field Support: Address concerns or issues faced by gardeners during field operations. Adapt schedules quickly to accommodate last-minute changes. Expense Management: Verify and process monthly expenses submitted by gardeners. Training and Meetings: Conduct monthly meetings with gardeners, alongside the Manager, to ensure continuous training and development. Client and Team Communication: Maintain clear communication with clients regarding visit schedules and updates. Requirements: Bachelor s degree in any field (Agriculture/Horticulture preferred). Minimum of 2 years experience in client servicing or customer support. Strong interpersonal and communication skills. Ability to work in high-pressure environments and possess excellent problem-solving skills. Proficiency in handling bulk communication. Proactive task management and a team-player attitude. Who We re Looking For: We are seeking individuals who are ready to embark on a journey, not just a job. If you're accountable, driven, and eager to grow beyond your current role, you ll thrive here. We are looking for go-getters who aren t afraid to roll up their sleeves, challenge themselves, and make a tangible impact. Join us, and let s grow together starting with you. Because at Ugaoo, we believe Plants Grow People. Impact: Make a tangible difference within a growing company. Collaboration: Work with a supportive, collaborative team. Growth: Learn, develop, and grow in a fast-paced, innovative environment. Qualification : Bachelors degree in any field (Agriculture/Horticulture preferred).