Kmip Jobs in Bengaluru

Customer Success Engineer II Technical Support | Cloud & SaaS Location: Bangalore, India Job Type: Full-Time | Customer Success | Cloud Technology | Technical Support About Rubrik s Customer Support & Success Team Rubrik s Global Customer Support and Success Organization is committed to delivering an outstanding post-purchase experience. Our team of seasoned experts ensures smooth deployment, adoption, and continued usage of Rubrik s cloud data management and Zero Trust Data Security solutions. We handle complex technical support cases, guide customers through SaaS product adoption, and provide strategic consultation across a wide range of cloud platforms, data security tools, and enterprise IT ecosystems. Our engineers work closely with cross-functional teams, acting as trusted advisors and primary technical contacts, to maintain high standards of data protection, incident resolution, and customer success. About the Role We are looking for a highly skilled Customer Success Engineer II to join our fast-paced support team. In this role, you will provide enterprise-level technical support for Rubrik s data security solutions via phone, web, chat, and email. You will troubleshoot complex technical issues, support diverse cloud deployments, and deliver excellent service across hybrid infrastructure environments. Key Responsibilities Handle technical support tickets ranging from basic queries to advanced troubleshooting across cloud platforms and virtualized environments. Independently diagnose and resolve customer issues involving snapshots, replication, backup and recovery, data management, and infrastructure. Utilize cloud infrastructure knowledge to provide guidance and recommend best practices (AWS, Azure, GCP). Collaborate with internal teams such as Engineering and Escalations to resolve critical incidents. Deliver high-quality customer communication, ensuring transparency and issue resolution from start to finish. Author and contribute to technical documentation, including knowledge base articles, FAQs, and deployment guides. Continuously improve case resolution processes and provide insights into recurring issues. Analyze and report root causes; work with developers to file bugs and enhance product reliability. Share feedback and insights with product teams to drive platform improvements and enhance customer satisfaction. Support automation, DevOps, and microservices architecture as part of troubleshooting modern enterprise stacks. Required Skills & Experience 3+ years in a technical support, DevOps, or cloud infrastructure role supporting enterprise environments. Strong knowledge of VMware, Linux, Kubernetes, and cloud platforms like AWS, Azure, and Google Cloud Platform (GCP). Hands-on experience with Office 365 APIs, Microsoft SQL databases, scripting languages such as Python or Perl, and automation tools. Deep understanding of SaaS systems, cloud deployment models, and data protection principles. Demonstrated problem-solving skills with a passion for learning and adapting to new technologies. Ability to write clear technical documentation and communicate complex concepts to diverse audiences. Bachelor's degree in Computer Science, Information Technology, or related technical field. Preferred Qualifications Experience in supporting data backup and recovery, storage solutions, or cybersecurity tools. Exposure to Zero Trust Security models, data compliance standards, or incident management workflows. Strong collaboration skills with internal development, QA, and customer success teams. Previous experience contributing to internal knowledge systems or customer-facing documentation. At Rubrik, we are redefining data security and resilience. Our award-winning platform, Rubrik Security Cloud, powered by machine learning, protects enterprise, cloud, and SaaS environments from ransomware, cyber threats, and downtime. You ll work with passionate professionals who are dedicated to helping businesses secure their critical data and recover quickly in times of crisis.

Job Title: Lead Business Analyst / Product Owner Location: Bangalore, India Experience: 8 12 Years Employment Type: Full-Time Role Overview: We are seeking a dynamic and experienced Lead Business Analyst / Product Owner to lead the strategic planning and delivery of high-value products in the payments domain. The ideal candidate will bridge business objectives with technical execution, ensuring seamless communication between stakeholders, development teams, and end-users. This role is critical in shaping product vision, driving agile practices, and delivering meaningful solutions aligned with business goals. Domain Expertise: Candidates must have hands-on experience in payments-related projects or the financial services domain. Key Responsibilities: Requirement Gathering & Analysis: Engage with stakeholders to gather and analyze business needs and translate them into clear and actionable requirements. Prepare functional and non-functional specifications, user stories, process maps, and wireframes. Ensure alignment between business expectations and technical deliverables. Product Ownership & Backlog Management: Own and manage the product backlog with a focus on continuous grooming and prioritization. Develop, articulate, and communicate the product vision, strategy, and roadmap. Define user stories, acceptance criteria, and epics that drive value and deliver outcomes. Stakeholder Collaboration: Act as a key liaison between business stakeholders and technical teams, ensuring shared understanding of product goals. Conduct and facilitate sprint planning, reviews, and retrospectives in collaboration with cross-functional teams. Ensure seamless coordination among developers, testers, UX designers, and business teams. Testing & Validation: Lead User Acceptance Testing (UAT) and validate that product features meet stakeholder requirements. Track feedback from end users and incorporate into the backlog for iterative improvements. Ensure that solutions are aligned with business objectives and customer needs. Market Research & Strategy: Analyze market trends, competitor offerings, and customer feedback to drive data-informed product decisions. Define and monitor key performance indicators (KPIs) and product success metrics. Support product launch planning and go-to-market strategies. Required Skills & Qualifications: Experience: 8 12 years in business analysis, product ownership, or related roles. Education: Bachelor's or Master s degree in Business, Computer Science, or a related discipline. Technical Skills: Strong experience working in Agile environments (Scrum/Kanban). Proficiency in tools such as JIRA, Confluence, Figma, or Trello. Good understanding of APIs, databases, and system integrations (preferred). Soft Skills: Excellent communication, stakeholder engagement, critical thinking, and problem-solving capabilities. Preferred Qualifications: Relevant certifications such as CBAP, CSPO, or PMI-PBA. Experience with UX/UI principles and wireframing tools. Working knowledge of SQL for data analysis is a plus. Qualification : Bachelor's or Masters degree in Business, Computer Science, or a related discipline.

Job Title: Business Analyst Associate Location: Bengaluru Experience Required: 8+ years Education: BE/B.Tech/MBA Domain Knowledge: BFSI (Banking, Financial Services, and Insurance) Certifications: Certification in Business Analysis (e.g., CBAP, PMI-PBA) Notice Period: Less than 60 days Job Overview: As a Business Analyst Associate, you will support the analysis and design phases of projects by collaborating with business stakeholders to understand their needs and translate them into actionable solutions. Your role will focus on the pre-initiation, initiation, and design stages, working closely with business and technical teams. You will help validate solutions, support User Acceptance Testing (UAT), and drive change adoption for CLIENT programs and projects. Key Responsibilities: Requirement Elicitation Engage with stakeholders, including business users, management, and subject matter experts, to gather detailed business requirements. Conduct interviews, workshops, focus groups, surveys, and observations to document stakeholder needs. Utilize various elicitation techniques like brainstorming, document analysis, and prototyping to uncover business requirements. Requirement Analysis Analyze and prioritize business requirements to ensure alignment with business objectives and project goals. Break down high-level business and user requirements into functional and non-functional requirements. Identify gaps, inconsistencies, and conflicts in requirements and collaborate with stakeholders to resolve them. Documentation Create comprehensive documentation, including Business Requirements Documents (BRDs), Functional Specifications, Use Cases, User Stories, and Process Flow Diagrams. Maintain clear and concise documentation for ease of understanding and accessibility to all stakeholders. Stakeholder Communication Act as a liaison between business stakeholders and technical teams to ensure effective communication and a shared understanding of requirements. Facilitate meetings, presentations, and workshops to communicate findings, project updates, and recommendations. Solution Design & Implementation Collaborate with development teams to translate business requirements into functional specifications and technical requirements. Participate in designing and implementing solutions that meet business needs and improve operational efficiency. Provide input during design reviews to ensure solutions align with business requirements. Testing and Quality Assurance Develop and execute test plans, test cases, and test scripts to ensure that solutions meet business requirements and are defect-free. Conduct User Acceptance Testing (UAT), gather feedback, and refine solutions accordingly. Document and communicate test results to stakeholders. Data Analysis & Reporting Perform data analysis to support business decisions and provide actionable insights. Create and maintain dashboards, reports, and visualizations to track KPIs and project progress. Project Management Support Manage project timelines, deliverables, and resources to ensure successful project completion. Monitor and report on project progress, including risks, issues, and changes. Coordinate with project managers to ensure alignment with project plans and schedules. Continuous Improvement Identify opportunities for process improvements and recommend solutions to enhance business performance. Promote a culture of continuous improvement and innovation within the team and organization. Stay updated on industry trends and best practices to drive business improvements. Training & Support Provide ongoing support and training to stakeholders on new systems, processes, and tools. Develop training materials and conduct sessions to ensure successful adoption of solutions. Act as a point of contact for post-implementation support and troubleshooting. Industry and Domain Knowledge Stay updated on industry trends, regulatory changes, and best practices related to BFSI. Apply domain knowledge to ensure solutions align with industry standards and regulatory requirements. Domain Expertise Required: You should have experience in the following areas of Banking Operations: Wealth and Private Banking (Retail Banking) Retail lending and investing concepts Mortgage and credit card processes Contact Center Optimization (IVR, browser changes under digital channels) Branch optimization Payments International Payment Systems and Open-Banking API-driven payments End-to-End payment lifecycle experience Corporate payments, cash management, real-time/immediate payments ISO 20022 migration experience Investment and Commercial Banking (CMB) Corporate and cash management core products and services Trade operations, market liquidity, and capital flow Knowledge of regulatory issues and Automated Data Flow projects (e.g., RBI automated reporting systems) Skills & Qualifications: Educational Background: Master s degree in Business Administration or related field. Certifications: CBAP, PMI-PBA, or other relevant business analysis certifications. Technical Knowledge: Strong understanding of the Software Development Life Cycle (SDLC) and technical project management. Data Analysis Tools: Experience with tools like Excel, SQL, or Tableau for data analysis and visualization. Project Management Methodologies: Familiarity with Agile or Waterfall methodologies. Domain Expertise: Experience in Banking and Financial Services (BFSI), particularly in leading or participating in end-to-end digital transformation programs in Agile environments. Additional Expertise for Specific Projects: For Market Business Analysis (BA), the focus will be on analyzing business challenges and identifying requirements for digitization, especially in Agile environments (CSM certified, SAFe methodology). You will manage backlogs, engage stakeholders, and support market adoption efforts. For Digital Business Analysis (BA), you will collaborate with technology teams to ensure the solutions meet business needs. You'll work w...

Role Summary As a Senior Consultant and Subject Matter Expert (SME) specialising in the Banking and Financial Services (BFS) Industry in India, we are seeking a distinguished professional with over 15 years of experience to join our team. The successful candidate will be a seasoned expert in BFS operations, possessing extensive knowledge of banking and financial services, combined with a profound understanding of the regulatory landscape in the Indian market. This role is pivotal in steering our organization toward strategic development in the realm of Digital Technologies BFS services. Key Responsibilities Act as a senior SME, providing expert guidance on Banking and Financial Services operations, products, and services within the Indian market. Collaborate seamlessly with cross-functional teams to optimise and enhance business processes. Provide strategic guidance to the team on IT and Digital Technologies Banking and Financial services. Conduct thorough assessments to identify and mitigate risks associated with BFS operations. Conduct in-depth analysis of business operations, processes, and challenges, identifying opportunities for improvement and innovation through interviews, workshops, and data analysis. Engage with senior leadership to offer strategic insights and recommendations. Contribute actively to the development and execution of business plans within the BFS domain. Foster and maintain effective relationships with regulatory bodies, industry associations, and other external stakeholders. Experience working in Banking Enterprise preferably in Retail Banking business. Possess a comprehensive understanding of the BFS sector in India. Exposure to IT services and product development within the BFS landscape. Showcase proven leadership skills with the ability to influence and guide cross-functional teams. Lead and mentor junior Business Analysts, fostering a collaborative and high-performing team environment. Exceptional communication and interpersonal skills, influencing stakeholders at all levels and building strong relationships. Proficiency in relevant tools and technologies, including Visio, UML, MS Office Suite, data analysis tools, and project management software. Excellent analytical and problem-solving skills with the ability to translate business needs into technical specifications. Proven ability to work independently and manage multiple projects concurrently. Familiarity with RBI regulations, SEBI guidelines, and other relevant laws governing the Indian financial services industry (AML, KYC, BSA, SOX, PCI DSS, CFPB, GDPR, SEC, FATF, Basel III) Qualifications Education: Minimum Bachelor's degree in Finance, Business, Law, PGDBF or a related field. Advanced degrees like MBA Finance, MFC, MFM, CFA or relevant certifications are preferred. Skills Desired Preferably having experience in Global BFS domain. Leverage an established network within the Indian BFS sector, including regulatory bodies, industry associations, and peer organizations. Ability to adapt seamlessly to a rapidly changing regulatory environment and evolving industry trends. Demonstrate a track record of thinking creatively and proposing innovative solutions to complex problems. Competencies Desired Technical / Functional: Relevant certifications in the BFS domain, risk management, compliance, or related fields (e.g. CRMA, CISA, CAMS, PRM, CFSA) will be considered a valuable advantage. Relevant BA certifications (e.g., CSPO, CBAP, PMI-PBA) would be an added advantage. Qualification : Minimum Bachelor's degree in Finance, Business, Law, PGDBF or a related field. Advanced degrees like MBA Finance, MFC, MFM, CFA or relevant certifications are preferred.