Knowledge Base Management Jobs in Surat

Customer Convenience Executive Location: Surat Job Summary We are looking for a Customer Convenience Executive who will be responsible for the collection of all outstanding payments from clients. Responsibilities and Duties Manage and collect all outstanding payments from clients. Ensure that all customer information is accurate, including phone numbers and addresses. Convert non-service clients into service clients. Maintain a relationship with customers and ensure timely follow-ups. Work efficiently with MS Office and databases. Comfortable working with targets. Excellent communication and interpersonal skills. Strong problem-solving and critical-thinking abilities. Comfortable working both in the office and on the field. Work Experience 0 to 1 year of experience Employment Type Full-time

About Us We have a team of listeners, questioners, and collaborative problem-solvers. The team is smart, passionate, experienced, and polished. We are designers who get things done. OptimuBrew is known as a process driven, adaptive and human-first company, where your Growth is valuable to us, both professionally and personally. Job Description We are looking for talented AWS DevOps Engineer who are passionate and know-how the process of building scalable and secure functionality on top of the this platform. You will be associated with a qualified and experienced pool of people with whom you will build correlations by sharing your experience and growing your capabilities. Primary Objectives Design, implement, and manage scalable and secure cloud infrastructure on the AWS platform. Roles & Responsibilities Design and deploy scalable and highly available cloud-based solutions on AWS. Implement and maintain cloud infrastructure components, including virtual servers, storage, and networking. Optimize system performance and ensure high availability and reliability of production systems. Monitor and troubleshoot system performance, security, and network issues. Implement and maintain backup and disaster recovery strategies. Collaborate with development teams to facilitate the deployment of applications and services. Ensure compliance with security best practices and industry standards. Stay up-to-date with the latest AWS services and features, and make recommendations for their implementation. Provide technical support and guidance to team members and stakeholders. Document system configurations, processes, and procedures. Technical Skills You Should Have Strong experience in designing, deploying, and managing AWS cloud infrastructure. In-depth knowledge of AWS services such as EC2, S3, RDS, VPC, IAM, CloudFormation, etc. Experience with automation and configuration management tools. Proficiency in scripting languages (e.g., Bash, PHP). Solid understanding of networking concepts and security best practices in the cloud. Experience with monitoring and logging tools for cloud environments (e.g., CloudWatch, ELK stack). Familiarity with containerization technologies (e.g., Docker, Kubernetes) is a plus. Strong problem-solving and troubleshooting skills. Excellent communication and collaboration abilities Key Expertise Designing, Deploying, and Managing AWS Cloudinfrastructure, EC2, S3, RDS, VPC, IAM, CloudFormation, Bash, PHP, CloudWatch, ELK stack, Docker, Kubernetes Qualification Bachelor s Degree in Computer Science or Computer Engineering, B.Tech (CSE/ IT), M.Tech (CSE/IT), B.E. (CE/IT), M.E.(CE/IT) Experience 1 to 5 years of experience in the technological role. Qualification : Bachelors Degree in Computer Science or Computer Engineering, B.Tech (CSE/ IT), M.Tech (CSE/IT), B.E. (CE/IT), M.E.(CE/IT)

About Us: At OptimumBrew, we are a team of listeners, problem-solvers, and collaborators. Our team is smart, passionate, and experienced, and we are known for getting things done. Our "league of superheroes" includes 1+ certified Technical Recruiters. OptimumBrew is a process-driven, adaptive, and human-first company that values your growth both professionally and personally. Job Title: Technical Recruiter (HR) We are looking for a talented and passionate Technical Recruiter who understands the process of building scalable, secure, and high-performance teams. You ll work with a group of experienced professionals, building relationships, sharing knowledge, and growing together. If you have a passion for recruitment and an eye for identifying top talent, we d love to have you on board. Primary Objectives: Write and post clear, concise technical job descriptions. Efficiently fill open positions with qualified candidates. Source, interview, and coordinate with potential candidates. Engage with colleges and institutes for campus recruitment and placement. Roles & Responsibilities: Collaborate with managers or CEOs to identify upcoming job openings and recruitment needs. Write detailed job descriptions and post them to job boards and social media platforms like Indeed, LinkedIn, Facebook, and Twitter. Coordinate with colleges and institutes to arrange campus placements and recruitment drives. Identify candidates based on skills and qualifications, screening resumes effectively. Conduct pre-screening calls or video interviews to assess candidates abilities. Perform background checks and reference verification for shortlisted candidates. Coordinate with team leaders to arrange technical interviews and practical rounds. Provide detailed feedback to management about candidate progress and status. Ensure smooth onboarding for new hires to ensure they integrate well into the company. Technical Skills You Should Have: Excellent verbal and written communication skills. Strong interpersonal skills and the ability to make decisions. Effective negotiation skills. Familiarity with the recruitment process and online platforms. Ability to establish strong relationships with college placement cells and educational institutes. Proficiency in Microsoft Office, especially Word and Excel. Key Expertise: Platforms: Indeed, Facebook, Twitter, LinkedIn. Qualifications: Bachelor's Degree in Human Resource Management, MBA, MHRD, or a related field. Experience: 0 to 1 year of experience in recruitment. Benefits: 22 Paid Leaves 5-Day Work Week Positive Company Culture Health Insurance Life Insurance Pension Scheme Statutory Benefits (PF & ESIC) Timely Salary Payments Annual Picnic Annual Sports Day Monthly Team Events Festival Celebrations Qualification : Bachelor Degree in Human Resource Management, MBA, MHRD or equivalent.

Job Description We are looking for a highly motivated and talented AI Prompt Engineer to join our team. This role is ideal for fresh graduates who are passionate about artificial intelligence, natural language processing, and creating engaging and effective prompts. As an AI Prompt Engineer, you will work closely with our AI development team to design, test, and refine prompts that improve the performance and usability of our AI systems. development of a portfolio management NFT customer-facing solution. The developer has to have worked with analytics and finance solutions and knows how to work with hundreds of millions of records. The responsibilities will include integrating new NFTs into the already build the solution and enhancing the code and infrastructure as the solution scales to new NFT markets. The developer will be tasked with exploring new NFTs and integrating them into our NFT portfolio management platform. Key Responsibilities as an AI Prompt Engineer Work with the Developers, Project Management team to understand project goals and requirements. Design, develop, and refine effective prompts for various AI applications, ensuring clarity and relevance. Test and evaluate prompts to measure their performance and impact on AI systems. Iterate and improve prompts based on feedback and performance data. Stay updated with the latest trends and advancements in AI and natural language processing. Contribute to the documentation and training materials for AI systems. Requirements for an AI Prompt Engineer Bachelor s degree in computer science, information technology, or a similar field. Strong understanding of artificial intelligence concepts and natural language processing. Excellent problem-solving skills and attention to detail. Proficiency in programming languages such as Python. Basic knowledge of machine learning frameworks and tools. Strong communication skills, with the ability to convey complex technical information clearly and concisely. Ability to work collaboratively in a team environment. Soft Skills Proficiency in English Efficient taskmaster Self-reliant and quick learner Exposure to asynchronous working Experience in Agile/Scrum software development practices with effective use of project management tools. Creative and efficient problem solver Keep abreast of new trends and best practices in web development Strong critical and logical thinking. Creative and efficient problem solver You have a very high chance of grabbing this position: Experience with AI/ML projects or coursework. Familiarity with prompt engineering and chatbot development. If you take initiative and work independently. Understanding of data analysis and visualization techniques. Enthusiasm for continuous learning and professional development. Qualification : Bachelors degree in computer science, information technology, or a similar field.

Job Description We are looking for a skilled technical content writer who will be writing web copy, blogs, and social media copy on multiple topics. The desired candidate will strategize and manage all content across various company s web portals and media platforms. As a content writer, your job is to write compelling content that is relevant to the target audience. The candidate should be a self-starter, someone who can practice continuous learning. We want to see you constantly get better grow and flourish with us together. Due to the collaborative nature of this project, the ideal candidate possesses strong communication skills in order to efficiently and effectively articulate issues found and solutions for the application. If you are passionate about technical writing, constantly seeking to learn and improve your skillset, then you are the type of person we are looking for! We are offering superb career growth opportunities, great compensation, and benefits. Key Responsibilities as a Content Writer Creates enlightening, original, and new content for regularly scheduled postings that promote company-focused messages. Write SEO content, Social Media, Commercial and Technical Pieces related to the industry. Ensure all content is consistent, high-value, original, aligned with our brand, optimized for search and relevant for its targeted audience and distribution path. Develop content strategy aligned with short-term and long-term project targets Develop an editorial calendar and ensure content team is on board Work closely with the marketing, sales, and product development departments. Requirements for a Content Writer Candidate Graduate degree in Marketing, Computer Science, Engineering, or similar relevant field Outstanding communication skills and creative writing skills Proficient in English Good understanding of the latest content trends and techniques in accordance with best SEO practices Experience working with content writing and management tools Hands-on experience with MS Office Strategic thinker with hands-on experience. Excellent diagnostic and problem-solving skills Outstanding organizational and time-management skills You have a very high chance of grabbing this position: If you have been part of the B2B or SaaS team If you have any published guest blogs on the website. If you take initiative and work independently. Having your own blog/website is a huge plus Qualification : Graduate degree in Marketing, Computer Science, Engineering, or similar relevant field

About Company: Casepoint is the trusted data discovery platform for large corporations and government agencies. Our mission is to transform data into actionable intelligence and responsive insights. Leveraging the power of AI and advanced analytics, our end-to-end eDiscovery platform empowers teams to seamlessly collect, preserve, and discover vast amounts of data from diverse sources. Number of positions currently vacant: 05 Job Description: The Technical Support Analyst is responsible for performing standard e-discovery data operations within the Casepoint platform, including data processing, ingestion, overlay, conversion, archive, deletion, and data export. You will be responsible for ensuring that data is handled according to customer specifications and eDiscovery standards while assisting in various technical tasks and reporting. Key job responsibilities: Assist in various eDiscovery workflows within the Casepoint platform, including data processing, data ingestion, overlay, data conversion, archive, deletion, and data export. Responsible for active monitoring of incoming product support requests. Ensure all information is recorded properly and managed as per defined standards. Perform ad-hoc data queries for reporting, and data analysis needs for internal and external teams. Responsible for adhering to standard quality control procedures on technical requests while finalizing all customer deliverables. Make sure to accomplish assigned work within a defined SLA/OLA matrix and shared priority. Create meaningful and understandable reports and charts to share data analysis results or conclusions with other team members or stakeholders. Periodically generate various reports for the Ticket Management system. Periodically monitor Casepoint platforms and generate agent, application, and processing Error log reports. Keep all stakeholders informed on request progress, time frame adjustments, data issues, escalated technical concerns, and any other pertinent information. Assist senior analysts in all aspects of data operations and technical support, and also learn from them. Update their skills and knowledge about the eDiscovery domain, litigation processes, and EDRM workflow. Get hands-on experience with Casepoint eDiscovery tools and technologies used for data analysis and review. Update their skills and knowledge about data management and analysis applications such as SQL, MS Access, and VBA. Gain knowledge of general reporting applications like Excel, Google Sheets, etc., which could be used to prepare data analysis or other ad-hoc requests. Ensure data security by maintaining the confidentiality and integrity of sensitive data and implementing appropriate security measures. Adhere to the procedures of the organization. Other duties as assigned. Candidate Requirements: Computer science or information technology-related degree with a focus on database administration or data analysis (or equivalent experience) Minimum 1-1.5 years of experience in the eDiscovery field Demonstrated ability to diagnose and resolve complex problems Oral and written communication skills that provide a strong and confident leadership presence Excellent communication and customer service skills Excellent client relationship skills include the ability to proactively manage client expectations, recognize client needs, and adapt company capabilities to meet client requirements consistently A solid understanding of database design and management, data processing activities, and legal document review requirements Positive, team-oriented attitude Strong attention to detail and ability to manage multiple high-priority tasks Ability to work in a fast-paced, deadline-driven environment while handling multiple tasks through completion Desire/initiative to learn more advanced technical and design concepts Foster a teamwork environment Improve cross-application/work center knowledge Ability to work flexible shifts Compensation & culture: Excellent culture produces an excellent product. We value our team members, so we provide a nurturing environment of camaraderie. We recognize talent with competitive compensation and career empowerment. Location: Surat, India Qualification : Computer science or information technology-related degree with a focus on database administration or data analysis (or equivalent experience)

About Us: Casepoint is a leading provider of comprehensive eDiscovery solutions through a secure, cloud-based platform. Trusted by top law firms and multinational corporations for their most significant legal matters, Casepoint has been on a growth trajectory for nearly a decade. As we expand globally, we are looking to grow our team with passionate, driven individuals who value collaboration, open communication, and a work hard, play hard mentality. Kindness and teamwork are core to our company culture. Job Openings: 2 Positions Available Key Responsibilities: Collaborate with internal teams to gain a deep understanding of the product and its documentation needs. Produce clear, high-quality documentation that meets internal and external standards. Write concise user interface text, online help, and developer guides. Create tutorials and guides for end-users across various applications and use case scenarios. Evaluate and optimize existing content, focusing on reuse and opportunities for single-sourcing. Manage, update, and maintain technical documentation across the organization. Work with product and marketing teams to adapt technical documentation for presentations and promotional use. Provide mentorship and training to other technical writers as needed. Requirements: Proven experience in technical writing for software documentation. Strong attention to detail with the ability to produce high-quality work. Ability to quickly grasp complex technical concepts and convey them in a simple, understandable way, using text and visuals. Required Skills & Experience: 1-5 years of experience in technical writing. Familiarity with Learning Management Systems (LMS), Agile methodology, and Camtasia. Bachelor's degree in English, Communications, Linguistics, or a related field (Master s degree is a plus). Strong proficiency in Microsoft Office Suite; experience with Confluence is a plus. Knowledge of SDLC, Snagit, RoboHelp is a plus. Compensation & Culture: We believe that a great work environment leads to outstanding results. At Casepoint, we foster a supportive and collaborative culture where talent is recognized and rewarded. We offer competitive compensation, career development opportunities, and a nurturing environment for our team members. Location: Surat Qualification : Bachelor's degree in English, communications, linguistics or related field(Master's degree, a plus).

Flutter Developer Job Type: Full Time, On Premise Experience: 1+ years Location: Surat (WeeTech Solution Private Limited) Job Description: WeeTech Solution Private Limited is a dynamic and innovative technology company leading the way in Flutter mobile app development. We are in search of talented Flutter Mobile App Developers who are passionate about crafting cutting-edge applications. Whether you excel in Flutter development or have experience in both Flutter and other platforms, we welcome your expertise and enthusiasm to join our team. As a Flutter Mobile App Developer at WeeTech Solution, you will have the opportunity to work on exciting projects and contribute to the development of high-quality mobile applications. You will collaborate with a talented team of mobile app developers and designers to bring innovative ideas to fruition. Responsibilities: Translate designs and wireframes into polished and responsive mobile app interfaces. Write clean, efficient, and maintainable code using Dart language and Flutter framework. Identify and resolve performance bottlenecks and bugs. Collaborate with cross-functional teams to understand and meet business requirements. Contribute to the ongoing improvement of code quality and organization. Stay updated on the latest trends and technologies in Flutter development. Qualifications: Bachelor s degree in Computer Science or related field (or equivalent experience). Experience in Flutter mobile app development, ranging from fresher to 4 years of industry experience. Proficiency in Flutter (Dart). Familiarity with UI/UX design principles and Material Design. Strong problem-solving skills and attention to detail. Knowledge of RESTful APIs and network communication. Ability to work both independently and as part of a collaborative team. Excellent communication skills in English. Additional Skills (Preferred, but not required): Experience with any native mobile app development technologies(Swift/Swift UI/JAVA/Kotlin). Knowledge of state management patterns (e.g., GetX, Provider, BLOC). Familiarity with database management (e.g., SQFLite). Understanding of Gradle and info.plist. Exposure to cloud technologies like Firebase. Understanding of version control tools such as Git. Familiarity with continuous integration practices. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and skill development. Exciting and challenging projects in a collaborative environment. Flexible work arrangements. A friendly and inclusive workplace culture.

Business Development Executive IT Job Type: Full Time, On Premise Experience: Fresher Location: WeeTech Solution Pvt Ltd, Rajkot, Gujarat, India Job Description: WeeTech Solution Pvt Ltd is an innovative tech company leading the way in Software Development and Digital Marketing. We re in search of passionate Business Development Executives who are driven by the desire to expand our client base and foster long-term relationships. Whether you are a fresher or have some experience, if you have a knack for sales and a deep understanding of the IT industry, we invite you to bring your skills and enthusiasm to our dynamic team. Responsibilities: Identify and pursue new business opportunities (Lead Generation) through networking, cold calling, and market research. Develop and maintain relationships with potential and existing clients, ensuring a high level of customer satisfaction. Create and deliver compelling presentations and proposals to potential clients. Collaborate with the marketing team to develop strategies that align with business objectives and target audience needs. Negotiate and close deals, ensuring all terms are aligned with company policies and goals. Conduct market analysis to identify trends, competitor activities, and potential areas for growth. Prepare and manage sales reports, forecasts, and budgets. Stay updated with the latest trends and developments in the IT industry. Coordinate with internal teams, including software development and digital marketing, to ensure seamless project execution and client satisfaction. Qualifications and Skills: Proven sales and business development experience, with a strong portfolio of successful deals. Deep understanding of the IT industry, including software development and digital marketing. Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders. Strong negotiation and closing skills. Ability to conduct thorough market research and develop effective sales strategies. Self-motivated and driven, with the ability to work independently and as part of a team in a fast-paced environment. Familiarity with CRM software and sales tracking tools. Should be able to communicate in Fluent English. Freshers and Experience both can apply. What We Offer: Competitive salary and comprehensive benefits package. Opportunities for professional growth and skill development. Exciting and challenging projects in a collaborative work environment. A friendly and inclusive workplace culture.

Laravel Developer (Full-time, On-site) Surat, Gujarat We are looking for a skilled and motivated full-time Laravel Developer to join our team in Surat, Gujarat. In this role, you will focus on designing and building web applications using Laravel, troubleshooting implementation issues, and collaborating with both front-end and back-end developers. You will also be responsible for testing and ensuring the functionality of both user-facing and backend systems. Applicants should be prepared to share examples of their previous work, and may be asked to complete a coding challenge as part of the application process. Key Responsibilities: Design and build web applications using Laravel, ensuring high-quality and scalable solutions Troubleshoot implementation issues and debug code to maintain performance Collaborate closely with front-end and back-end developers to deliver seamless project outcomes Test and verify functionality for both users and the backend Ensure smooth integration of systems and components Scale projects based on client feedback and requirements Maintain and optimize web-based applications Basic Requirements: Degree in programming, computer science, or a related field Hands-on experience with PHP, unit testing, and API management (e.g., REST) Strong expertise in designing and building web applications using Laravel Ability to track and report progress on tasks within Laravel Proficiency in troubleshooting and debugging code Experience working in a collaborative environment with front-end and back-end developers Experience testing both user-facing functionality and backend systems Knowledge of integrating various technologies and ensuring smooth system operations Ability to scale projects and make improvements based on client feedback Commitment to maintaining and improving web-based applications Proven Skills & Technical Requirements: Excellent analytical and problem-solving abilities Experience building efficient, reusable, and testable PHP modules Strong knowledge of SQL and database design/querying Proficiency in HTML and JavaScript Practical experience using the MVC architecture in web development Ability to manage and collaborate with multiple teams (design, development, optimization, testing, and deployment) Effective communication skills, both for team collaboration and client-facing interactions Comfortable presenting work in meetings with clients and management Experience discussing project goals and requirements with clients and the development team A strong desire and capacity to continuously learn and grow in the field Qualification : Degree in programming, computer science, or a related field

Business Development Representative Focused on Small to Medium-Sized Business Clients We are seeking a highly motivated and results-driven business development representative to join our team. In this role, you will focus on acquiring and retaining a broad base of customer relationships, with an emphasis on small- to medium-sized business clients. You ll be integral to driving sales and developing lasting partnerships with clients. Key Responsibilities: Achieve sales targets and contribute to business growth. Deliver compelling sales presentations to business owners and key decision-makers. Attend client meetings to understand their needs and present solutions. Build and maintain strong relationships with existing clients to ensure long-term success. Respond to client requests for proposals and information (RFP/I) in a timely and effective manner. Stay informed about industry trends and the competitive landscape. Oversee the seamless transition of clients from sales to production, ensuring successful implementation. Handle administrative tasks related to sales processes as required. Skills and Interests: Excellent verbal and written communication skills. Strong presentation abilities and comfort speaking to diverse audiences. Exceptional organizational and time management skills, with a focus on CRM efficiency. Outstanding interpersonal skills for working with clients, colleagues, and senior management. A professional demeanor with a high level of integrity and honesty. Strong business acumen, with the ability to work within budget constraints. Self-driven with a passion for developing new business opportunities. Qualifications: 1+ years of sales experience; experience in internet marketing or web development is a plus. Proven success in meeting and exceeding sales quotas. Demonstrated ability to engage and sell to managers and C-level decision-makers. Proficiency with CRM systems for lead tracking, reporting, and sales management. Ability to simplify and communicate industry, product, and technical information to non-technical audiences. Experience with making presentations at seminars, tradeshows, or similar events.

Job Description We are looking for a highly experienced Senior Backend Developer to take ownership and lead the development of our cutting-edge NFT portfolio management solution for our customers. The ideal candidate should have a proven track record working with analytics and finance solutions, and the ability to efficiently manage and process datasets containing hundreds of millions of records. The primary responsibilities will involve seamlessly integrating new NFTs into our existing solution, and enhancing the codebase and infrastructure to accommodate scalability as we expand into new NFT markets. The developer will be tasked with exploring new NFTs and integrating them into our NFT portfolio management platform. Key Responsibilities as a Backend Developer Backend development for NFT portfolio management application which requires massive data with hundreds of Mongo collection size exceeding 10 TB each. Deploy and maintain backend applications on AWS platforms like EC2, Lambda, and S3. Efficient database design, indexing, sharding to processing hundreds of millions of records in a timely manner. Integrating, pulling, and parsing data from the blockchain. Currently pulling data from Flow and Matic blockchains and will continue to expand blockchain platform integrations. API integration with various third-party services to pull in the data, normalize the data and query it. In-depth understanding of MongoDB atlas, realm, graphQL. Collaborating with front-end developers to drive efficient implementation development as the platform continues to grow. Stay up-to-date with the latest advancements in Python, MongoDB, and AWS technologies. Troubleshoot and debug complex backend issues. Exposure to timescale DB, time-series data management is a big plus. Effectively collaborating with asynchronous working model. Monitoring and improving backend performance. Documenting application changes and developing updates. Requirements for a Backend Developer Candidate Bachelor s degree in computer science, information technology, or a similar field. Senior backend developer with special exposure on Python, AWS, MongoDB, Elastic Search etc. Exposure to data engineering, time series data, big data, serverless, AWS SAM, queue management In-depth knowledge of MongoDB and NoSQL database concepts Architecture experience for scalable analytics solutions. Exposure to fintech, crypto, NFT, metaverse industries Excellent troubleshooting skills. Exposure to Project management tools is an added advantage. Additional documentation & flow diagram preparation skills Soft Skills Proficiency in English Efficient taskmaster Self-reliant and quick learner Exposure to asynchronous working Experience in Agile/Scrum software development practices with effective use of project management tools. Creative and efficient problem solver Keep abreast of new trends and best practices in web development Strong critical and logical thinking. Creative and efficient problem solver You have a very high chance of grabbing this position: If you have worked on any web 3.0 projects involving big data. If you have a great sense of the latest trends in the latest web 3.0 technologies If you take initiative and work independently. If you have developed or have experience working in fintech If you have been working with one of the top-notch companies with core experience on Python, MongoDB Atlas, AWS etc. Qualification : Bachelors degree in computer science, information technology, or a similar field.

About Casepoint Casepoint is a leading provider of secure, cloud-based eDiscovery solutions trusted by law firms and multinational corporations for their most complex matters. With nearly a decade of growth, we continue our upward trajectory and are expanding globally. We pride ourselves on a collaborative, work-hard, play-hard culture, where open communication and kindness are at the forefront. Current Openings: 02 Key Responsibilities As a Security Engineer, your role will include: Network & System Defense: Monitor, analyze, and defend against cyber threats and intrusions. Incident Response & Threat Hunting: Actively hunt for potential threats, conduct thorough incident responses, and analyze logs for suspicious activity. Security Measure Implementation: Fine-tune and implement firewalls, IDS/IPS, and SIEM solutions to safeguard our systems. Penetration Testing & Vulnerability Assessments: Identify security risks by conducting penetration tests and vulnerability assessments. Threat Emulation: Simulate real-world attacks to proactively test our defenses. Reporting & Recommendations: Develop detailed reports on security risks and provide actionable recommendations for remediation. Secure Architecture Management: Design and manage secure architectures to protect our systems and data. Policy Development: Develop and enforce security policies, standards, and procedures to enhance our security framework. Collaboration Across Teams: Work with IT and development teams to ensure security is integrated into all layers of our infrastructure. Mentorship: Train and mentor junior security team members to build a stronger security foundation. Continuous Learning: Stay up-to-date with industry trends, emerging threats, and new technologies to proactively enhance our security posture. Required Skills & Experience To be successful in this role, you should have: Bachelor s degree in Computer Science, Information Security, or a related field (or equivalent work experience). 5+ years of hands-on experience in security administration, particularly with both Blue Team (defensive) and Red Team (offensive) functions. Strong knowledge of security architecture, network protocols, and security frameworks like NIST and ISO 27001. Relevant certifications such as CISSP, OSCP, or CEH are highly preferred. Excellent analytical, problem-solving, and communication skills. Compensation & Culture We believe that great culture leads to a great product. At Casepoint, we value our team members and provide a nurturing environment of camaraderie. We recognize your hard work and talent with competitive compensation and career development opportunities. Location This position is based in Surat, India. Qualification : Bachelors degree in Computer Science, Information Security, or a related field (or equivalent work experience).

QA Tester - Surat We are looking for a meticulous QA Tester to join our IT team. The ideal candidate should have experience in manual and automation testing to ensure the performance and quality of e-commerce applications. You will be responsible for identifying bugs, executing test cases, and working closely with developers to optimize user experience. Roles & Responsibilities: Develop, execute, and maintain test cases, test plans, and test scripts. Detect, report, and track software defects using issue-tracking tools. Perform functional, regression, performance, and UI testing on web and mobile applications. Understand project requirements and design test scenarios accordingly. Work closely with developers, project managers, and designers to enhance application quality. Verify data integrity and backend processes using SQL queries. Identify performance bottlenecks and security loopholes in applications. Maintain proper testing documentation, reports, and guidelines. Qualifications and Skills: Must have worked on web application testing including cross-browser testing. Familiarity with testing tools like Selenium, JIRA, TestRail, or Postman. Knowledge of SQL queries for backend validation. Understanding of SDLC & STLC methodologies. Experience in testing cart functionality, checkout flows, payment gateways, and order management. Strong analytical and problem-solving skills. Good communication skills to report issues effectively. Candidate should have 1+ years of experience.

Job Title: Relationship Manager PDM (Domestic Business) Location: Surat Department: Sales & Distribution Industry: Asset Management Company (AMC) Experience Required: 2 to 5 Years Qualification: Graduate / Master's Degree (NISM Certification Mandatory) Role Overview: The Relationship Manager PDM (Domestic Business) will be responsible for driving business growth through the IFA (Independent Financial Advisor) channel. This role involves relationship management, channel development, business planning, and execution of marketing strategies to increase market share and brand presence of the AMC in the assigned territory. Key Responsibilities: Business Development & Channel Growth Develop and implement marketing and distribution plans to expand business through the IFA channel. Strategize and execute initiatives to increase the AMC s market share across assigned geographies. Promote and distribute the full suite of investment products to IFAs, ensuring alignment with client needs. Sales Planning & Execution Design and execute short- and long-term sales plans for consistent lead generation and business conversion. Maintain a strong sales pipeline by regular follow-ups with potential leads across multiple product categories. Drive revenue growth and ensure profitability of the AMC from the IFA segment. Client Engagement & Servicing Build and nurture long-term relationships with IFAs and key partners. Oversee client reporting and ensure timely communication of performance metrics, updates, and product enhancements. Conduct regular meetings, presentations, and performance reviews with partners. Training & Awareness Initiatives Conduct product trainings and development programs for IFAs. Organize and lead Investor Awareness Programs (IAPs) to educate clients and investors on mutual fund investments. Promote a strong brand presence through on-ground engagement and education. Key Skills & Competencies: Mandatory Skills Excellent communication skills verbal and written Strong account management and channel relationship skills Presentation and negotiation skills Goal-oriented with a focus on achieving sales targets Analytical and problem-solving abilities Desirable Skills NISM Certification (Mandatory) Knowledge of mutual fund industry, IFA networks, and financial products Qualifications: Graduate in any discipline (Master s degree preferred) NISM Certified as per regulatory norms Experience: Minimum: 2 Years Maximum: 5 Years Relevant experience in AMC/Mutual Fund sales or financial services distribution preferred Job Summary: The Relationship Manager PDM will play a crucial role in expanding AMC s presence in the IFA channel by building strong advisor networks, delivering tailored investment solutions, and ensuring consistent business conversion. This role is suited for a dynamic, target-driven individual with excellent communication and relationship-building skills in the financial services space. Qualification : Graduate / Master's Degree (NISM Certification Mandatory)

Project Manager India Development Team (Scrum/English Communication Focus) We are seeking a dynamic Project Manager to lead our day-to-day development team in India, focusing on clear, effective English communication and pragmatic project management based on Scrum. Core Responsibilities: Coordinate software development and operational tasks Manage project workflows using Jira Facilitate clear, consistent communication in English across global teams Balance development work with operational priorities and bug resolution Track project progress and report status to leadership Communication Expectations: Fluent, professional English is critical Proactively communicate project status, challenges, and opportunities Use clear, direct language to prevent misunderstandings Technical Skills: Experienced with Jira project tracking Flexible approach to project methodology Basic understanding of software development processes Ideal Candidate Profile: Strong English communication skills Adaptable project management style Experience managing international/distributed teams Problem-solving mindset Patient and culturally aware

About Casepoint Casepoint is a leader in eDiscovery solutions, providing powerful, secure, cloud-based capabilities. Trusted by top law firms and multinational corporations for their most critical cases, we ve been on an upward growth trajectory for nearly a decade. As we expand globally, we continue to foster a culture of team collaboration, open communication, and a work hard, play hard attitude. Current Openings: 2 positions available! Job Overview We re looking for a self-motivated Business Analyst with experience in Agile methodology to join our growing product team. In this role, you ll serve as the bridge between stakeholders and our product team, translating functional requirements into technical specifications. This is an exciting opportunity for someone who thrives in a collaborative environment and is passionate about driving solutions from concept to execution. Key Responsibilities As a Business Analyst, you will: Analyze Business Systems: Review, evaluate, and understand the needs of the business and users. Create & Validate Functional Documents: Develop workflow charts, diagrams, functional specifications, output requirements, and formats. Define Scope & Objectives: Ensure that business strategies align with the system requirements and deliverables. Facilitate Design Sessions: Work with the implementation team to define and refine solutions. Deliver System Design Elements: Provide key deliverables such as data migration rules, business rules, wireframes, and more. Understand Stakeholder Needs: Collaborate with multiple stakeholders to ensure all requirements are met. Negotiate Requirements: Act as the facilitator for negotiating and aligning requirements among various stakeholders. Analyze Business Processes: Identify current and future state business processes, helping stakeholders envision the future. Document Specifications: Create critical documents, including Business Requirement Documents (BRD), Functional Specifications (FSD), Software Requirement Specifications (SRS), and Use Case specifications. Required Skills & Experience To be successful in this role, you should have: 2 to 4 years of experience in business analysis. Strong business and functional understanding of systems and processes. Excellent problem-solving and solution definition skills. Fluency in both oral and written communication. Experience in business case development and stakeholder management. Familiarity with modeling techniques and methods. Proven negotiation skills to manage conflicting requirements effectively. At Casepoint, we believe in the power of a great culture. By fostering a nurturing environment, we ensure that our team members feel valued and empowered to grow. We reward talent with competitive compensation and provide opportunities for career development and advancement. Location This position is based in Surat, India. If you are passionate about business analysis, problem-solving, and creating impactful solutions in a fast-paced, collaborative environment, we d love to hear from you! Apply now and become a part of the Casepoint team!

About Us: Casepoint provides full eDiscovery capabilities through a powerful, secure, cloud-based platform. We are repeatedly chosen by leading law firms and multinational corporations for their largest matters. On an upward trajectory for almost a decade, Casepoint is looking to expand its team globally. Team cooperation, work hard, play hard attitude, open communication, and kindness mark Casepoint s culture. Number of positions currently vacant: 2 Job description: We are seeking Scrum Masters to fill two positions. You will work within our team s agile software development life cycle as a Scrum Master. You will be responsible for providing direction and managing development teams in self-organizing and self-governing units. As a Scrum Master, we expect you to build a trusting environment where issues can be raised without fear of blame or judgement, with an emphasis on problem-solving. Scrum Masters facilitate constructive discussions, effective decision making, and practice conflict resolution. Key job responsibilities: Project planning Coordinates creation of Release Planning Schedule and determines the length of sprint Assists the Scrum Team in creating user stories and their acceptance criteria Facilitate the various Scrum Events; Daily Scrum, Sprint Planning, Sprint Review, and Sprint Retrospective Support and educate product owner, especially with respect to grooming and maintaining the product backlog Ensure efficient communication between the Scrum Team and the Scrum Product Owner Remove impediments for the Scrum Team Test and validate product deliverables Adhere to Software Engineering Practices Required skills & experience: 2 to 3 years experience Required skills include Strong knowledge of Scrum theory, rules and practices, Coaching Agile practices, User story writing, Project risk management, Agile Estimating and planning. Preferred qualifications: Scrum Master Certification Knowledge and understanding of software engineering Basic knowledge of Azure DevOps(TFS) Compensation & culture: Excellent culture produces an excellent product. We value our team members, so we provide a nurturing environment of camaraderie. We recognize talent with competitive compensation and career empowerment. Location: Surat, India

At Casepoint, we re not just providing eDiscovery solutions we re transforming the way legal tech works. With a secure, cloud-based platform trusted by leading law firms and global corporations for their most high-stakes matters, we re on a mission to continue growing. After nearly a decade of success, we re expanding our team across the globe. Collaboration, a work hard, play hard attitude, open communication, and kindness are at the heart of our culture, and we re excited to add new members who will thrive here. We're Hiring: 02 Positions Open! Role Overview: Ready to make an impact? We re looking for a talented DevOps Engineer who will be the guardian of our build and deployment process. In this pivotal role, you'll ensure smooth and seamless transitions from development to production environments. Your work will help prevent bad or untested code from ever reaching our users. You ll play an essential part in maintaining the integrity of our build systems, making sure each deployment is top-notch. Plus, we want you to bring fresh ideas and research to improve our systems and continuously optimize our processes. Sound like a challenge you re up for? Keep reading! What You'll Be Doing: Take charge of multiple builds and manage the release process for concurrent projects. Keep track of feature branches and use our Source Control System like a pro. Help with the deployment and configuration of applications wherever needed. Work closely with the Software Operations team to develop, refine, and enhance our deployment and release processes. Design and develop tools, scripts, and systems, including handling source code control and issue tracking. Team up with Quality Assurance to make sure the final build meets our high standards. Collaborate with development and IT teams to design and configure a smooth Continuous Integration (CI) build system. Automate the build and deployment process to keep things running seamlessly. Resolve release-related issues with other technical teams and keep everything on track. Administer and maintain build systems, and perform necessary upgrades. What You Need to Bring: 2-5 years of experience in deployment. Solid experience with DevOps practices. Proficient in Continuous Integration (CI) and Continuous Deployment (CD). Experience building and deploying Microsoft Web/Desktop applications. Hands-on experience deploying web-based apps with IIS6 or later. Expert knowledge of source code management systems (TFVC, GIT). Comfortable with DOS commands and working with MS SQL Server. Skills in code comparison and issue tracking. Why Casepoint? It s simple great culture, great product. We understand that a positive, supportive work environment leads to success, and we prioritize camaraderie and collaboration at every step. Along with competitive compensation, we offer plenty of opportunities for personal and professional growth. At Casepoint, you re not just a cog in the wheel you re part of a team that values your input and your success. Location: Surat, India

Technical Project Manager - Surat We are looking for a Technical Project Manager to be responsible for handling our company s ongoing projects. You will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Roles & Responsibilities: Ensure all projects are delivered on time within the stipulated scope and budget. Prepare Project documents, task line up, and module planning. Customize and optimize Shopify stores, including product listings, payment gateways, third-party integrations, and site performance. Lead the initiation and planning of a project and ensure technical feasibility. Ensure resource availability and allocation. Develop a detailed plan to monitor and track the progress of the project. Coordinate with developers, designers, SEO specialists, and marketing teams to ensure that tasks are executed according to project plans. Motivate the team to achieve organizational goals. Develop and implement a timeline to achieve targets. Delegate tasks to team members. Work with QA teams to identify and resolve issues before launch, focusing on smooth e-commerce operations. Conduct training of team members to maximize their potential. Empower team members with skills to improve their confidence, product knowledge, and communication skills. Conduct quarterly performance reviews. Contribute to the growth of the company through a successful team. Create a pleasant working environment that inspires the team. Skills Required: Excellent Project Management and communication skills. In-depth knowledge of Shopify and e-commerce workflows, including store setup, customization, integration, and optimization. Familiarity with front-end and back-end e-commerce development, including basic HTML, CSS, and Shopify Liquid templates. Confidence and skillful negotiating skills. Strong organizational skills to give the team direction. Required Technical skills: NODEJS, REACTJS. Database: MYSQL, POSTGRESQL. Time and Team management. Minimum 2 years experience as a project manager.