Knowledge Management Jobs in Chennai

Domain Expert AR Operations Location: Chennai Department: AR Operations Career Band: Professional II Role Overview: RCM & Denial Management We are seeking a Domain Expert to join our AR Operations team. You will act as a bridge between physicians and U.S. insurance providers, focusing on Revenue Cycle Management (RCM). Your core mission is to review Explanation of Benefits (EOBs), identify claim denials, and drive resolutions to ensure timely and accurate payment collection. Technical Skills & Core Competencies Claims & Denial Expertise: AR Calling: Minimum 1 year of experience in U.S. Insurance follow-ups and professional verbal communication. Denial Management: Deep knowledge of Denials, Appeals, and Referrals processes. Financial Oversight: Understanding of Recoupment issues and ensuring proper payment allocation. EOB Analysis: Proficiency in interpreting complex Explanation of Benefits to identify billing discrepancies. Process & Compliance: RCM Mastery: Thorough understanding of the end-to-end Revenue Cycle Management workflow. Regulatory Adherence: Strict maintenance of HIPAA compliance and patient data confidentiality during all interactions. Professionalism: Ability to maintain high standards of written and verbal communication with international insurance representatives. Key Responsibilities Operational Execution: Insurance Liaison: Execute calls to U.S. insurance companies to resolve outstanding billing issues and claim status. Strategic Resolution: Take decisive action on denied claims, including drafting Appeals and managing Referrals. Billing Accuracy: Identify and rectify billing errors to prevent recoupment and maximize collection efficiency. Team & Reporting: Workflow Efficiency: Work independently and efficiently under the guidance of the Team Leader AR Operations. Documentation: Ensure all actions taken on claims are accurately documented within the RCM system. Minimum Requirements Bachelor s degree or equivalent professional experience. 1+ year of experience specifically in AR Calling within the healthcare sector. Fluent command of the English language (spoken and written). Proven ability to work in a fast-paced environment while meeting quality and compliance benchmarks. Qualification : Bachelors degree or equivalent professional experience

Ecommerce Executive / Specialist Department: Ecommerce Location: Chennai Type: Full-time Overview We are seeking a results-driven Ecommerce Executive/Specialist to manage Zebronics online category portfolio across multiple marketplaces. The role focuses on driving sales growth, improving product visibility, executing campaigns, and ensuring operational efficiency across platforms such as Amazon, Flipkart, and other e-commerce channels. The ideal candidate combines analytical skills with strong operational execution to manage multiple SKUs and categories effectively. Key Responsibilities Manage Zebronics category portfolio across e-commerce platforms, ensuring high product visibility and sales performance. Develop and execute platform-specific sales strategies to drive conversions, traffic, and category growth. Coordinate with platform category managers to plan and execute promotions, deals, and campaigns aligned with business goals. Maintain product data accuracy across platforms, updating specifications, images, and new product launches. Monitor and improve content scorecards as per platform guidelines to enhance product visibility and rankings. Plan and implement pricing strategies, discounts, and seasonal campaigns to maximize sales and profitability. Track category-level P&L, analyze spend versus ROI, and ensure profitability while achieving sales targets. Collaborate with finance teams to reconcile claims, commissions, and promotional spends with marketplaces. Analyze sales data, traffic, conversion rates, and platform metrics to identify trends, opportunities, and areas for improvement. Prepare and present weekly/monthly performance reports with insights on sales, growth, and competitive benchmarking. Recommend strategic adjustments to improve revenue and operational efficiency. Work closely with marketing, inventory, finance, and logistics teams to ensure smooth campaign execution and stock management. Liaise with marketplace representatives to resolve operational issues and ensure compliance with platform SLAs and policies. Required Skills & Competencies Strong knowledge of category management, product listing, and e-commerce operations across multiple platforms. Proven experience managing multiple SKUs and ensuring operational efficiency in a fast-paced e-commerce environment. Proficiency in MS Excel (Pivot Tables, VLOOKUP, Data Analysis) for reporting and performance tracking. Strong communication and stakeholder management skills. Ability to multitask, prioritize, and manage multiple projects simultaneously. Analytical mindset with a deep understanding of online consumer behavior and sales funnel optimization.

Accounts Executive Reconciliation Department: Accounts Location: Chennai Type: Full-time Overview We are seeking a detail-oriented Accounts Executive Reconciliation to manage financial reconciliations for e-commerce transactions. The role involves verifying marketplace settlements, tracking claims, ensuring accurate accounting of payments, and supporting month-end closing processes across multiple platforms. Key Responsibilities Perform daily, weekly, and monthly reconciliations of sales, payments, commissions, and returns across marketplaces such as Amazon, Flipkart, Zepto, Blinkit, BigBasket, Swiggy, and others. Verify and reconcile payment settlements, deductions, commissions, and chargebacks as per marketplace reports. Track and validate promotional spends, advertising deductions, and logistics fees charged by platforms. Maintain detailed records of pending claims, short payments, or discrepancies, and coordinate with platform account managers for resolution. Reconcile refunds, cancellations, and returns to ensure accurate posting and adjustments in books. Coordinate with e-commerce operations and finance teams to match invoices, dispatches, and receipts accurately. Prepare reconciliation summaries and MIS reports highlighting variances, trends, and actionable insights. Support month-end closing by ensuring accurate booking of revenues, commissions, and e-commerce-related expenses. Liaise with marketplace finance teams for claim submissions, payment follow-ups, and issue resolution. Ensure compliance with accounting policies, GST requirements, and internal audit standards. Continuously review reconciliation processes to identify gaps, streamline workflows, and improve accuracy. Required Skills & Competencies Strong knowledge of accounting principles, reconciliation processes, and ledger management. Proficiency in MS Excel (VLOOKUP, Pivot Tables, Data Validation) and accounting software such as Tally ERP, SAP, or Zoho Books. Analytical mindset with excellent attention to detail and numerical accuracy. Ability to identify discrepancies quickly and resolve them systematically. Strong communication and coordination skills for cross-department interactions. Effective time management and organizational skills to handle large data volumes efficiently.

Medical Coder Multispecialty Denials (E/M) Location: Chennai Experience: Minimum 1 Year Department: Revenue Cycle Management (RCM) Employment Type: Full-time Job Summary We are seeking a detail-oriented and experienced Medical Coder specializing in Evaluation and Management (E/M) services to support our multispecialty denial management operations. The ideal candidate will be responsible for analyzing denied claims, identifying coding or documentation issues, and executing effective appeal strategies to maximize reimbursement in line with payer-specific guidelines and compliance standards. Key Responsibilities Review and resolve denied claims related to E/M services across multiple specialties. Analyze clinical documentation and assign accurate CPT, ICD-10, and HCPCS codes. Investigate reasons for denials such as incorrect levels of service, insufficient documentation, or bundling edits. Prepare and submit well-documented appeals based on payer-specific rules and coding guidelines. Collaborate with Accounts Receivable (AR) and billing teams to ensure timely resolution of denials. Ensure adherence to CMS, Medicare, commercial payer, and internal compliance policies. Consistently meet or exceed quality and productivity benchmarks set by the organization. Required Skills & Qualifications Minimum 1 year of experience in E/M coding and denial management. In-depth knowledge of 2021+ E/M coding guidelines and documentation requirements. Experience handling denials in multispecialty environments (e.g., Internal Medicine, Pediatrics, Cardiology, etc.). Familiarity with coding tools (e.g., EncoderPro, 3M, Optum360) and EMR/EHR systems. Strong understanding of payer-specific rules, including Medicare and commercial insurers. Excellent attention to detail, communication, and analytical thinking. Ability to work independently as well as in a team-oriented environment. Preferred Qualifications Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent certification (preferred). Previous experience in a US Healthcare RCM setting, especially with denials and appeals workflows. Competitive compensation and incentive structure Career growth opportunities in a high-impact RCM environment Ongoing training and support for certifications and coding updates Collaborative and inclusive work culture

Job Title: Project Manager eLearning Location: Chennai Experience: 7 12 Years Position Overview: We are seeking a highly organized and proactive Project Manager to lead and oversee the execution of multiple digital learning and eLearning development projects. The ideal candidate will have a strong background in project management, digital content production, and stakeholder coordination. This role requires a detail-oriented professional who can ensure timely delivery, manage resources effectively, and maintain quality standards across all projects. Key Responsibilities: Implement established project management methodologies and best practices across eLearning initiatives. Lead the delivery of multiple digital design and development projects simultaneously. Collaborate closely with key stakeholders to scope, define, and agree on project objectives. Serve as the central point of contact for Business Heads and production teams throughout the project lifecycle. Oversee project execution, ensuring adherence to timelines, budgets, and quality standards. Plan resources effectively, maintain the resource planner, and manage assigned resources efficiently. Ensure comprehensive and up-to-date project documentation, including project overviews, schedules, meeting notes, reports, and budget trackers. Track and record project progress, producing regular updates and status reports. Facilitate regular project meetings, including briefings and reviews. Identify and mitigate project risks, manage scope changes, and develop contingency plans as needed. Maintain consistent and clear communication with stakeholders, managing expectations and aligning deliverables. Ensure transparency across all development activities and report status to relevant stakeholders. Enforce compliance with industry standards, regulations, and internal quality protocols. Coordinate with Subject Matter Experts (SMEs) and Content Specialists for the creation of learning and assessment materials. Manage freelance resources involved in content development. Support the team across all areas of course production, including instructional design, graphic development, and quality control. Maintain working knowledge of Learning Management Systems (LMS) and Virtual Learning Environments (VLEs). Monitor the quality of content and course deliverables, ensuring a high standard of output. Perform any other duties as required by line management to support team success. Desired Candidate Profile: Bachelor s or Master s degree in Project Management, Education Technology, Business, or a related field. 7 12 years of relevant experience in project management, preferably in eLearning or digital learning environments. Proven experience managing cross-functional teams and digital content development projects. Strong understanding of LMS/VLE platforms and eLearning production workflows. Excellent organizational, communication, and problem-solving skills. Ability to multitask and manage multiple concurrent projects in a fast-paced environment. Proficiency in using project management tools (e.g., MS Project, JIRA, Trello, Asana). Experience working with freelancers and external vendors is a plus. Certification in PMP, PRINCE2, or Agile methodologies is an advantage. Qualification : Bachelors or Masters degree in Project Management, Education Technology, Business, or a related field

Job Title: Branch Manager Gold Loan Department: Sales Location: Chennai Job Type: Full-Time | Permanent Reporting To: Business Manager Gold Loan Job Purpose: As the Branch Manager Gold Loan at TVS Credit, you will be responsible for overseeing the end-to-end operations and business performance of your branch. This role focuses on driving gold loan disbursements, managing branch operations, leading the team, ensuring compliance, and delivering exceptional customer service. Your leadership will directly impact profitability, asset quality, and customer retention. Key Responsibilities: Branch Operations & Business Growth: Manage the gold loan portfolio for the branch and ensure sustained business growth. Lead all operational aspects including loan disbursements, cash management, gold vault handling, customer onboarding, and compliance with internal policies. Drive local marketing activities and outreach programs to increase brand visibility and customer acquisition. Team Leadership & Development: Lead, coach, and mentor branch staff to maintain a high-performance culture. Conduct periodic training and skill-building sessions to ensure the team is up-to-date with policies, processes, and customer handling practices. Performance Monitoring & Reporting: Analyze branch performance data and prepare regular reports on business KPIs, including disbursement targets, collections, and operational metrics. Leverage insights for decision-making and strategic improvements in the branch s gold loan portfolio. Customer Engagement & Retention: Ensure high standards of customer service and relationship management to drive loyalty. Act as a trusted advisor to clients throughout their gold loan lifecycle, resolving issues efficiently. Credit Quality & Collections: Maintain gold loan portfolio quality through proactive customer follow-up and timely collections. Monitor and control Non-Performing Assets (NPAs) and ensure adherence to internal risk thresholds. Valuation & Compliance: Oversee accurate valuation of pledged gold using standard techniques (e.g., scratch test, acid test, flexibility test). Ensure secure storage of gold and cash within the branch, following vault protocols and audit guidelines. Comply with all internal audit, risk, and regulatory standards during day-to-day operations. Risk Management & Security: Monitor opening and closing protocols for branch operations to maintain compliance and security standards. Ensure safety of gold and financial assets through rigorous branch-level checks and controls. Qualifications & Experience: Education: Bachelor s or Postgraduate Degree (MBA in Finance preferred) Experience: Minimum 6 years in Gold Loan operations, preferably in NBFCs or Banks Key Functional Competencies: Deep understanding of gold loan valuation, pricing, and schemes. Experience in branch-level P&L management. Familiar with loan origination systems (LOS), LMS, and CRM platforms. Strong knowledge of risk management, audit, and compliance processes. Behavioral Competencies: Leadership: Ability to manage and motivate a team effectively. Analytical Thinking: Data-driven decision-making. Customer Orientation: Strong service mindset. Communication: Excellent interpersonal and verbal skills. This is an opportunity to lead one of the most critical and fast-growing business verticals in TVS Credit. You ll work in a performance-driven culture, take ownership of a branch, and directly contribute to the company s growth while empowering local communities through gold-backed financing. Qualification : Bachelors or Postgraduate Degree (MBA in Finance preferred)

Material & Supply Chain Planner Location: Chennai About the Team The Supply Chain Team at ZF plays a crucial role in ensuring the smooth availability of materials for manufacturing operations. By optimizing inventory levels, enhancing supplier performance, and ensuring timely delivery, the team supports uninterrupted production, cost efficiency, and customer satisfaction. Role Overview As a Material & Supply Chain Planner, you will lead end-to-end planning of material supply chains to meet production and customer demands effectively. You will manage master data, purchase orders, SAP updates, supplier capacities, and coordinate deliveries, inventory, and warehouse operations to drive efficiency and compliance. Key Responsibilities Plan and manage the complete material supply chain lifecycle to meet production schedules and customer requirements. Maintain and update master data, purchase orders, and SAP systems in alignment with demand forecasts and supplier capacity. Monitor delivery performance, analyze inventory levels, and optimize stock to achieve cost and efficiency targets. Coordinate customer schedules, dispatch planning, and support warehouse infrastructure needs. Drive supplier performance improvements focusing on on-time delivery, lead time reduction, and quality adherence. Ensure compliance with Quality Management Systems (QMS), Health, Safety, and Environment (HSE) standards. Support new product development through effective supply chain collaboration. Candidate Profile Bachelor s degree in Engineering or related field. 4 8 years of experience in material planning or supply chain management. Strong knowledge of logistics, inventory management, and supplier coordination. Proficient in SAP/ERP systems and skilled in data analysis and problem-solving methodologies (8D, Pareto, Root Cause Analysis). Excellent communication and interpersonal skills with a strong command of English. Proficient in MS Office applications. Familiarity with ISO/TS 16949 standards is preferred. Ability to work collaboratively across functions and drive operational efficiency. Innovative Environment: Be part of a forward-thinking organization committed to supply chain excellence. Diverse & Inclusive Culture: Work in a respectful and inclusive workplace that values diversity. Career Development: Benefit from structured training, career growth opportunities, and global exposure. Global Presence: Collaborate with international teams and contribute to global projects. Sustainability Focus: Participate in eco-friendly initiatives and sustainable supply chain practices. Employee Well-being: Enjoy comprehensive benefits, work-life balance, and a supportive work culture. Join Us Become a vital part of the ZF team as a Material & Supply Chain Planner and help us shape the future of mobility. Apply now! Our Commitment to Diversity, Equity & Inclusion (DEI) At ZF, we strive to foster an inclusive culture where diversity is celebrated and barriers are removed, enabling all employees to realize their full potential. This commitment is embedded in how we operate and innovate, driving our legacy forward. Qualification : Bachelors degree in Engineering or related field

Job Title: Head (Global) After Implementation Support Location: Chennai, India Experience: 20 25 Years Qualification: Engineering Degree or Equivalent Role Overview: We are looking for an accomplished leader to head our Global After Implementation Support function. This critical role demands extensive experience in managing large-scale customer support operations for complex software products, preferably within HR or SaaS domains. The successful candidate will be responsible for delivering exceptional support services to a global customer base, driving operational excellence, and fostering continuous improvement in customer experience. Key Responsibilities: Lead and manage a large global support organization, including L2 and L3 teams, servicing over 250 customers worldwide. Oversee multiple teams: Product Team: Responsible for product design, architecture, engineering, and strategic vision. Implementation Team: Works closely with clients during installation, training, and the entire implementation lifecycle. Global Support Team: Handles customer queries, bug fixes, and change requests post-implementation. Managed Services (HRP Product Line): Operates payroll and other HR services for clients, comprising approximately 700 employees. Ensure timely resolution of issues in line with agreed Service Level Agreements (SLAs). Review and prioritize change requests, escalations, service requests, and monitor overall customer satisfaction. Establish and enforce global standards for operations, including ticket management, status reporting, customer communities, and issue deflection mechanisms. Act as the Voice of the Customer by identifying and driving necessary changes to product features and internal processes that enhance customer experience and operational efficiency. Forecast demand and build a high-performing team through recruitment, development, and retention of talent. Lead initiatives to improve product technical stability, proactively managing recurring issues and enhancing overall product reliability and performance. Optimize operational profitability, ensuring efficient resource utilization while maintaining sold margins. Collaborate closely with product development and implementation teams to ensure a seamless and consistent customer journey. Maintain compliance with ITIL best practices and adhere to stringent data security protocols. Qualifications & Experience: 20 to 25 years of professional experience, including at least 10 years in senior leadership roles managing customer support or after-sales service functions. Minimum 15 years in customer-facing roles with extensive experience in customer support for complex software products. Strong background in HR products or SaaS environments supporting high-volume case loads is highly preferred. Proven track record in managing and scaling large teams (100+ members). Exceptional communication, leadership, and stakeholder management skills. Ability to lead cross-functional teams across multiple geographies and cultures. Ideal Candidate Attributes: Strategic thinker with a customer-first mindset. Strong operational focus with a hands-on approach to problem-solving. Experienced in driving organizational change and process improvements. Skilled at balancing customer satisfaction with business objectives. Adept at forecasting demand and managing resources efficiently. Qualification : Engineering Degree or Equivalent

Job Title: Business Analyst / Functional EAM Location: Chennai, India (with travel) Experience: 3 to 6 Years Qualification: BE/B.Tech or Equivalent Job Purpose: The Business Analyst will manage assignments involving both functional and technical aspects, acting as a bridge between clients and internal teams. This role demands strong domain knowledge, particularly in Maintenance or Fleet Management, along with the ability to adapt and learn on both business and technology fronts. Key Responsibilities: Engage with clients to understand requirements and business processes via meetings and discussions. Collaborate closely with client teams and stakeholders for comprehensive business process mapping. Manage client relationships, including handling change requests, solution planning, and testing coordination. Define and document business functions and processes aligned with customer needs. Develop requirements for new systems and enhancements to existing ERP systems. Lead business process reengineering and improvement initiatives. Validate requirements and analysis models through reviews and walkthroughs. Support writing user acceptance test (UAT) cases and act as liaison between stakeholders and testing teams during UAT. Proactively identify opportunities to improve monitoring, detect issues early, and deliver enhanced customer value. Perform first-level defect analysis, coordinate with engineering teams on fixes, and plan deployments in production. Required Skills & Experience: 3 to 5+ years of solid domain experience in Maintenance or Fleet Management. Exposure to ERP applications and implementation experience preferred. Thorough understanding of end-to-end maintenance processes including Equipment Registration, Spare Parts Management, Work Logs, Preventive Maintenance, Work Orders, Clearance Permits, and Calibration. Strong documentation, specification, and problem-solving skills. Excellent verbal and written communication skills. Ability to work effectively with cross-functional teams. Willingness to travel domestically and internationally as per business needs. Competencies: Domain and industry knowledge relevant to EAM. Visual modeling and process mapping capabilities. Client engagement and stakeholder management. Analytical thinking and adaptability. Qualification : BE/B.Tech or Equivalent

Job Title: PHP Developer Location: Chennai, India Experience: 2-4 years Education: BE in IT, Computer Science, EEE, or related field Job Description We are looking for a skilled PHP Developer responsible for managing back-end web services and the interchange of data between the server and users. Your primary focus will be developing all server-side logic, maintaining the central database, and ensuring high performance and responsiveness to client requests. Given that these web services operate 24/7/365 with high data throughput, your code must meet rigorous standards for resilience and performance. For internal company web applications, you will also integrate front-end elements, requiring a basic understanding of front-end technologies. Key Responsibilities Develop, test, and maintain server-side logic using PHP and PHP web frameworks. Integrate front-end components built by front-end developers into the application. Manage database schemas and optimize MySQL queries for performance. Ensure application security and handle user authentication and authorization across multiple systems. Integrate multiple data sources and databases into unified systems. Address common PHP and web server exploits with effective solutions. Use version control tools like Git or Subversion for code management. Required Skills Strong knowledge of PHP web frameworks and object-oriented PHP programming. Basic understanding of front-end technologies: JavaScript, HTML5, CSS. Understanding of accessibility and security compliance principles. Familiarity with PHP platform limitations and workarounds. Proficient in MySQL query language and optimization techniques. Experience with user authentication and authorization mechanisms. Proficient with code versioning tools (Git, Subversion).

Job Title: Global Application Support Head Temenos Core & Mobile Banking Location: Chennai, India Job Type: Full Time Experience: 15+ years in Banking IT Services with at least 8 years in post go-live support leadership role, including hands-on experience with Temenos SaaS. Job Summary: Aspire Systems is seeking a seasoned Application Support Head to lead post go-live support for Temenos Core Banking (Transact) and Digital Banking (Infinity) applications across the globe. This high-responsibility role requires deep experience in managing production environments particularly on Temenos SaaS and demands operational excellence, regulatory sensitivity, and customer-focused leadership. The role reports directly to the Global Head of Temenos Implementations Services. Required Skills & Experience: Minimum 8 years of post go-live support experience in banking applications (preferably in leadership role). Hands-on experience in supporting Temenos SaaS environments is essential. Strong expertise in Temenos Transact and/or Infinity platforms in live operations. Familiarity with SaaS deployment lifecycle. Excellent understanding of banking operations, regulatory compliance, and audit readiness. Proven ability to manage support operations with data privacy and GDPR compliance. Proficient in ITSM tools (e.g., ServiceNow, Jira Service Desk, Remedy). Skilled in incident, problem, and change management aligned to ITIL practices. Strong communication, customer handling, and crisis resolution skills. Experience supporting clients in regulated markets (EU, UK, Singapore, India, North America) is a plus. Education: Bachelor s degree in Engineering, Computer Science, or a related discipline. ITIL certification is required. Certification in data privacy or cloud governance (e.g., CIPP, ISO 27001, CSA) is an added advantage. Reporting Line: Reports to: Global Head of Temenos Implementations Be a pivotal part of our global banking support practice trusted by top-tier banks for production excellence and regulatory integrity. You ll lead the charge in delivering a reliable, secure, and compliant post go-live experience in today s cloud-first core banking landscape. Qualification : Bachelors degree in Engineering, Computer Science, or a related discipline

Description: Database Administrator (DBA) About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. About the role: The DBA will provide technical expertise in designing, managing, and administering databases in Cloud (AWS & Azure) and on-premises to meet the shifting organizational demands. You will engage in modernization activities to migrate databases to the cloud and will be part of automation efforts to enhance provisioning and operations of all types of datastores. What you will do: Ensure availability of critical database systems hosted on cloud and On-Premise. Manage the implementation, maintenance and enforcement of effective industry standard processes and policies across environments. Requirement gathering, end to end planning and implementation of projects related to data platform. Involved in the design process with DBA, Apps Dev, and other technical teams to implement solutions. Liaise with managers and staff of application and development teams to ensure consistent application of the tactical and strategic directions of Gartner. Meeting and exceeding SLA's/OLA's. Prepared for advancing technology. Support the tactical and strategic directions for Gartner's database infrastructure. Provide status reports to the higher management. Maintain Service Levels and department goals for problem resolution. Effective patch management and upgrade management. Works closely with other Cloud and Data Center Management staff to ensure departmental consistency. What you will need: Strong IT professional with 4+ yrs of experience in database management. The candidate should have strong qualitative and quantitative problem-solving skills along with high on ownership and accountability. Must have: 2-4 years of relevant hands-on experience in Postgres database management. Should have conceptual knowledge of AWS / Azure. Willingness to learn open source / other databases technologies. Open to learn DevOps tools for day-to-day operations. Who you are: Motivated, high-potential performer, with demonstrated ability to influence and lead. Strong communicator with excellent interpersonal skills. Able to solve complex problems and successfully manage ambiguity and unexpected change. Teachable and embracing of best practices and feedback as a means of continuous improvement. Consistently high achiever marked by perseverance, humility and a positive outlook in the face of challenges. Don t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.

Job Title: Institutional Clients Group Lead Location: Chennai Company: Wipro Limited Introduction Wipro is a leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and achieve transformative success. With over 255,000 employees serving clients across six continents, Wipro is recognized globally for its comprehensive portfolio of services, sustainability initiatives, and corporate citizenship. At Wipro, we believe in fostering an inclusive workplace where every employee feels valued, respected, and empowered. We welcome applications from individuals from all backgrounds, including persons with disabilities. Role Overview Institutional Clients Group Lead The Institutional Clients Group (ICG) Lead will be responsible for developing and managing strategic relationships with institutional clients, such as banks, asset management firms, sovereign wealth funds, and other financial institutions. This role involves working closely with cross-functional teams to design and deliver innovative solutions tailored to clients' complex needs across technology, consulting, and business process services. Key Responsibilities Client Relationship Management Serve as the primary relationship owner for institutional clients, ensuring proactive engagement and satisfaction. Understand client business models, technology roadmaps, and strategic priorities to anticipate needs and offer tailored solutions. Drive client account planning in collaboration with internal teams, ensuring client-centric solutions and alignment with Wipro s capabilities. Business Development & Growth Identify new business opportunities within the institutional client segment, leveraging Wipro s full-service capabilities. Partner with sales, delivery, and solutioning teams to create custom proposals aligned with client requirements. Cross-sell and up-sell digital transformation, cloud, cybersecurity, infrastructure, and business process services to deepen client partnerships. Strategic Advisory & Thought Leadership Act as a trusted advisor to institutional clients, providing insights on industry trends, emerging technologies, regulatory changes, and operational efficiencies. Represent Wipro in client forums, industry panels, and strategic discussions to enhance Wipro s brand equity within the institutional segment. Risk & Compliance Oversight Ensure all engagements are compliant with regulatory requirements, particularly in highly regulated sectors like banking and financial services. Collaborate with legal, compliance, and risk teams to mitigate operational and reputational risks in client engagements. Internal Collaboration & Leadership Work closely with delivery teams, domain experts, and technology leaders to ensure seamless execution and delivery of projects. Lead internal strategy sessions to identify emerging trends, client pain points, and innovation opportunities. Mentor and guide junior client partners and account managers, fostering a culture of excellence and client-centricity. Qualifications & Experience Requirement Details Education MBA/PGDM (Finance/Strategy/International Business) or relevant domain certifications (CFA/FRM is a plus) Experience 12+ years of experience in institutional client management, preferably within IT services, consulting, or financial services industries Domain Knowledge Strong understanding of capital markets, asset management, banking technology ecosystems, and regulatory environments Client Portfolio Prior experience managing relationships with global banks, insurance firms, asset managers, or sovereign institutions Key Competencies Work with top-tier institutional clients on transformative initiatives. Be part of a global leader in technology and consulting services. Access cutting-edge innovation and a strong ecosystem of technology partners. Opportunity to drive digital transformation across financial institutions globally. Benefit from a culture that values diversity, inclusion, and continuous learning. If you are passionate about building relationships, driving growth, and delivering value to institutional clients, we encourage you to apply. Qualification : MBA/PGDM (Finance/Strategy/International Business) or relevant domain certifications (CFA/FRM is a plus)

Job Title: Debt Manager Recoveries Function/Department: Collections Experience: 2+ years of relevant experience Education: Graduate: Any discipline Postgraduate: MBA, PGDM Job Purpose: As a Debt Manager Recoveries, you will be responsible for planning, organizing, and overseeing collections and debt recovery activities. You will manage collection agencies in your assigned territory, ensure EMI retrieval efficiency, and ensure adherence to banking and regulatory guidelines. Your role contributes to the bank s financial health by minimizing delinquencies and optimizing recovery processes. Roles & Responsibilities: Debt Collection & Recovery: Manage the collections process for assigned debts and ensure timely EMI retrieval. Regularly track portfolio performance for specific buckets and delinquency trends. Focus on non-starter cases and implement effective recovery strategies. Follow up with default customers and ensure maximum repayment compliance. Agency & Team Management: Allocate recovery targets to collection agencies or in-house teams. Monitor agency performance and ensure compliance with bank policies. Ensure adherence to legal guidelines and ethical collection practices. Risk & Legal Actions: Trace absconding defaulters and initiate the recovery process. Recommend legal actions for non-recoverable cases and coordinate with the legal team. Follow up on pending legal cases to ensure timely resolution. Reporting & Compliance: Maintain and update delinquent account history and collection records. Provide and analyze MIS reports (daily, weekly, and monthly collection performance). Ensure strict adherence to regulatory and internal collection policies. Key Competencies: Strong knowledge of collections, debt management, and recovery strategies. Experience in managing agencies and tracking portfolio delinquency. Ability to negotiate, persuade, and influence customers for timely payments. Strong analytical skills to review collection trends and performance metrics. Understanding of legal & regulatory frameworks related to debt collection. Be part of a high-impact role in the banking sector. Work in a dynamic, target-driven environment with career growth opportunities. Contribute to the financial stability and risk management of the bank. If you are a results-driven professional with expertise in collections and recovery, we would love to hear from you! Qualification : Graduate: Any discipline Postgraduate: MBA, PGDM

Job Title: Application Lead Project Role: Application Lead Experience: Minimum 12 Years Location: Chennai Education: 15 Years of Full-Time Education Must-Have Skills: ServiceNow IT Service Management Good-to-Have Skills: ITIL Framework, ServiceNow Administration & Configuration, JavaScript, HTML/CSS About the Role As an Application Lead, you will be responsible for leading the design, development, and configuration of applications while acting as the primary point of contact. This role requires strong leadership skills to manage teams effectively, drive project success, and ensure smooth coordination across multiple teams. Your expertise in ServiceNow IT Service Management will be crucial in delivering high-quality solutions and driving innovation in application development. Key Responsibilities Serve as a Subject Matter Expert (SME) in ServiceNow IT Service Management. Lead and manage the team to ensure successful project execution. Take ownership of team decisions and overall project delivery. Engage with multiple teams, contributing to strategic decision-making. Provide solutions that apply across teams, ensuring efficiency and innovation. Oversee the design, development, and configuration of applications. Act as the primary point of contact for the project. Ensure effective communication and coordination within the team. Professional & Technical Skills Must-Have Skills: Expertise in ServiceNow IT Service Management. Strong understanding of IT service management (ITSM) principles and best practices. Experience in designing and implementing ServiceNow solutions. Hands-on knowledge of ServiceNow modules, including: Incident Management Problem Management Change Management Service Catalog Experience in integrating ServiceNow with other enterprise systems. Good-to-Have Skills: Familiarity with the ITIL framework. Experience in ServiceNow administration and configuration. Basic knowledge of JavaScript, HTML, and CSS for ServiceNow customization. Additional Information Minimum 12 years of experience in ServiceNow IT Service Management is required. This role is based in Chennai. Candidates must have 15 years of full-time education. Join us and be a key player in driving innovation and leading impactful ServiceNow solutions!

We are looking for a Content Analyst to join our Selection team in Chennai responsible for selection, indexing and routing all scientific information aimed to support all Life Sciences content creation from a variety of sources, including conference meeting abstracts, posters, journal articles and patents. About You experience, education, skills, and accomplishments Master s Degree in Lifesciences At least 2 years experience in a global corporate setting with scientific content analysis and editing preferred In-depth knowledge of pharmaceutical drug pipelines, drug development, clinical phases Excellent English written and verbal communication skills It would be great if you also had the following: Experience in secondary research related to clinical information Ability to delve deep into content and results Deep analysis of the scientific literature for Selecting, Indexing and Routing relevant scientific information from journal articles, conference abstracts and patents according to the in-house editorial policies Accountable for the delivery of weekly targets Ensure quality standards are achieved Recording of performance against target Taking an active role within the team to ensure targets are met Adhere to SOP and Policies Maintain a flexible and adaptable approach to process changes Take responsibility for identifying your technology training and developmental needs on an ongoing basis Perform any other reasonable duties as requested by your line manager/director on a permanent or temporary basis About the Team The team works for the products Cortellis Competitive Intelligence and Cortellis Drug Discovery Intelligence. The team consists of 11 colleagues across Spain and India (Chennai and Hyderabad) and this role reports into the Selection Team Manager. Hours of Work 8 hours per day (Full-Time, Permanent) Location - Chennai At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Qualification : Masters Degree in Lifesciences

Job Overview Engineer - DevOps in the Electronics domain with 3-7 years of experience Design and implement CI/CD pipelines using AWS services Ensure cloud infrastructure security with best practices in AWS IAM and Security Hub Utilize MongoDB for data storage and management Automate infrastructure provisioning with Python and Bash Optimize system performance and scalability using AWS services Collaborate on API integration for seamless communication Conduct regular security assessments and implement measures Stay updated on industry trends Mentor junior team members AWS Certified DevOps Engineer and Certified Kubernetes Administrator (CKA) certifications preferred Bachelor of Technology in Computer Science Engineering or Information Technology or Master of Computer Applications required Experience with AWS IAM, S3, NACL, Security Hub, and API integration preferred Roles & Responsibilities Design and implement continuous integration and continuous deployment (CI/CD) pipelines using AWS services like AWS CodePipeline and AWS CodeBuild. Ensure the security and integrity of cloud infrastructure by implementing best practices in AWS IAM, AWS Security Hub, and AWS NACL. Utilize MongoDB for data storage and management within the DevOps environment. Automate infrastructure provisioning and configuration using Python and Bash scripting. Monitor and optimize system performance, including scalability and reliability, through effective use of AWS services. Collaborate with cross-functional teams to ensure smooth integration of APIs and services. Conduct regular security assessments and implement necessary measures to strengthen cloud security. Stay updated on the latest industry trends in DevOps, cloud security, and AWS services to drive continuous improvement in processes and practices. Mentor junior team members and provide technical guidance on DevOps practices and tools. Our ideal candidate Extensive experience in AWS, Security, MongoDB, Python, and Bash Deep understanding of each primary skill AWS proficiency for cloud infrastructure management Advanced knowledge in deploying scalable and fault-tolerant applications Security expertise for implementing robust security measures Conducting vulnerability assessments and ensuring compliance with industry standards Proficiency in MongoDB for efficient database management, data modeling, and performance optimization Python skills for automation, scripting, and data manipulation tasks Advanced level of programming proficiency Bash proficiency for shell scripting, automation, and system administration tasks Intermediate to advanced level of expertise Designing and implementing secure, scalable cloud solutions using AWS services Developing and optimizing MongoDB databases Automating operational tasks using Python and Bash scripts Bachelor of Technology (B.Tech) in Computer Science Engineering or Information Technology or a Master of Computer Applications (MCA) required AWS Certified DevOps Engineer and Certified Kubernetes Administrator (CKA) certifications preferred Demonstrating expertise in cloud infrastructure management and container orchestration, respectively Company overview Altimetrik delivers outcomes for our clients by rapidly enabling digital business & culture and infuse speed and agility into enterprise technology and connected solutions. We are practitioners of end-to-end business and technology transformation. We tap into an organization s technology, people, and assets to fuel fast, meaningful results for global enterprise customers across financial services, payments, retail, automotive, healthcare, manufacturing, and other industries. Founded in 2012 and with offices across the globe, Altimetrik makes industries, leaders and Fortune 500 companies more agile, empowered and successful.Altimetrik helps get companies get unstuck . We re a technology company that lives organizations a process and context to solve problems in unconventional ways. We re a catalyst for organization s talent and technology, helping teams push boundaries and challenge traditional approaches. We make delivery more bold, efficient, collaborative and even more enjoyable. Qualification : Bachelor of Technology (B.Tech) in Computer Science Engineering or Information Technology or a Master of Computer Applications (MCA) required

Job Description 7+ years of project management experience, including tracking and planning projects. Experience working with business stakeholders within a cross-functional matrix environment Experience with full product lifecycle with understanding of development lifecycle and various technology methodologies that support that lifecycle Proven experience in project management and software development. Good working knowledge of project estimation techniques. Good leadership, decision-making, and organization skills Excellent problem-solving, Decision-making skills Technical knowledge is added preference Strong attention to detail and multi-tasking skills Excellent experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives Tools: MS Project, Excel, Word and PowerPoint Experience negotiating vendor contracts Experience drafting and submitting budget proposals and recommending subsequent budget changes where necessary Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance Experience influencing and gaining buy-in from executives sponsors, team members, stakeholders and peers Technically competent with various software programs, including but not limited to Microsoft Office (Word, Excel, PowerPoint, Visio), Microsoft Projects, ServiceNow, SmartSheet and Lucid Chart

Job Title: Senior Product Manager College Connect Job Overview: The Senior Product Manager for College Connect will spearhead the strategy, design, and deployment of advanced technology solutions to elevate the capabilities of educational institutions. This role requires a seasoned professional with deep expertise in the IT industry to manage end-to-end product lifecycles, drive customer success, and implement transformative solutions powered by emerging technologies such as Artificial Intelligence (AI), Machine Learning (ML), Internet of Things (IoT), and cloud computing. The ideal candidate will collaborate across diverse teams to address client needs and deliver innovative educational technology solutions. Qualifications: Master s degree in Data Analytics, Artificial Intelligence, or a related discipline. 20+ years of extensive experience in the IT industry, with expertise in product management, solution sales, and partner engagement. In-depth knowledge and proven track record in emerging technologies such as IoT, AI/ML, cloud computing, and embedded systems. Demonstrated success in managing large-scale technology implementations across industries like manufacturing, automotive, and aerospace. Exceptional communication, leadership, and customer relationship management skills. Key Responsibilities: 1. Product Strategy and Leadership: Develop and execute innovative technology strategies and solutions that align with market needs and institutional objectives in the education sector. Ensure seamless integration of products into customer environments while adhering to industry best practices. 2. Customer Engagement and Success: Build and nurture strong relationships with key clients, ensuring project delivery excellence and achieving superior customer satisfaction. Lead large-scale project implementations while driving measurable outcomes for customers. 3. Innovation and Solution Development: Harness the potential of AI/ML, IoT, and cloud computing to design state-of-the-art products that advance the educational ecosystem. Lead the adoption of new technologies to maintain a competitive edge in the market. 4. Cross-functional Collaboration: Partner with internal teams, external stakeholders, and clients to create impactful and user-focused product offerings. Ensure effective coordination and alignment of cross-disciplinary efforts to achieve business objectives. 5. Data-Driven Insights and Decision Making: Utilize data analytics and AI-driven insights to improve product performance and deliver enhanced outcomes for customers. Champion evidence-based decision-making processes across the organization. This position offers a unique opportunity to lead transformative change in the educational sector through advanced technological innovation, while working at the forefront of emerging trends. Qualification : Masters degree in Data Analytics, Artificial Intelligence, or a related discipline.

Job Summary Responsible for planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Documents all development activity. Assists with training non-technical personnel. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience. Job Description Core Responsibilities Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs. Designs new software and web applications, supports applications under development and customizes current applications. Assists with the software update process for existing applications and roll-outs of software releases. Participates in training representatives and operations staff on internally developed software applications. Researches, writes and edits documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports. Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects. Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior-level Software Development Engineers. Works with Quality Assurance team to determine if applications fit specification and technical requirements. Displays in-depth knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty. Displays in-depth knowledge of and ability to apply, process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences. Displays knowledge of and ability to apply, project management skills. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.