KPI Monitoring Jobs in Kolkata

Job Title: Production Operation Manager Location: Kolkata Employment Type: Full-Time Experience: 8 10 years Qualification: CIPET / MBA / Engineer Preferred Industries: FMCG / Stationery / Plastics About the Role We are looking for a highly skilled Production Operation Manager with strong expertise in SAP Production Planning (PP), SAP ME/MII, and integrated shop floor systems. The ideal candidate will excel in managing complex manufacturing environments such as MTA (Make to Assemble) and MTO (Make to Order), driving process improvements, and handling high-pressure situations with analytical precision. Experience in quality improvement methodologies like Six Sigma will be highly advantageous. Key Responsibilities Lead and manage production supervisors, shift leads, and plant operators to ensure smooth operations. Monitor and analyze performance metrics via SAP, including production orders, confirmations, and downtime reporting. Implement and promote lean manufacturing practices to drive continuous process improvements. Ensure strict compliance with health, safety, and environmental regulations. Collaborate with maintenance and engineering teams to minimize downtime and maximize equipment availability. Develop and oversee daily, weekly, and monthly production plans based on demand forecasts and production capacity. Utilize SAP PP modules for Material Requirements Planning (MRP), capacity planning, and schedule adherence. Coordinate with procurement and manufacturing teams to ensure timely availability of raw materials and components. Monitor Work-In-Progress (WIP), identify bottlenecks, and take corrective actions to maintain production flow. Analyze historical data to improve demand planning accuracy and enhance production scheduling efficiency. Drive continuous improvement initiatives in production planning and scheduling processes. Key Skills & Competencies Proficiency in SAP PP, SAP ME/MII, and integrated shop floor systems. Strong knowledge of MTA & MTO manufacturing environments. Experience in process management, root cause analysis, and quality improvement techniques (e.g., Six Sigma). Exceptional analytical and problem-solving skills. Ability to work effectively under pressure in a dynamic production environment. Strong leadership and team management capabilities. Excellent communication and collaboration skills. Qualification : CIPET / MBA / Engineer

Position: Plant Incharge Location: Kolkata Department: Operations Experience Required: 10+ Years Role Overview: We are looking for an experienced and results-driven Plant Incharge to lead end-to-end operations of our plant in Kolkata. The ideal candidate will be responsible for managing daily production, logistics, quality control, safety compliance, team development, and financial performance. This role is critical to ensuring efficient plant operations while maintaining the highest standards of quality, safety, and operational transparency. Key Responsibilities: - Operational Management: Ensure optimal utilization of plant capacity while managing production costs effectively. Oversee logistics and dispatch to ensure timely deliveries and efficient use of resources. Adhere to internal control measures and risk management protocols. Quality Control: Maintain and uphold high-quality standards for concrete production. Address quality concerns promptly and manage customer complaints. Ensure timely submission of Proof of Delivery (POD) documentation. Health, Safety & Compliance: Enforce strict compliance with health, safety, and environmental regulations. Maintain statutory compliance and safeguard plant assets. Promote a safety-first culture among staff. Team Development: Manage working hours, shift planning, and attendance of plant personnel. Promote multiskilling and deliver ongoing training programs to enhance team capabilities. Maintenance & Housekeeping: Coordinate with the area maintenance team to ensure timely and proper upkeep of batching plants, TMs (Transit Mixers), and other equipment. Maintain high housekeeping standards across the facility. Raw Material & Waste Management: Manage procurement and inventory of raw materials to ensure uninterrupted operations. Implement efficient waste management practices, including use of recycled water. Financial Management: Develop and manage the plant s annual budget (OPEX and CAPEX). Monitor financial performance and implement cost optimization strategies to improve profitability. Business Expansion: Lead the setup of new plants and drive growth initiatives within the zone. Work closely with the Zonal Business Development Officer to identify new opportunities. Compliance with Legal and Regulatory Standards: Ensure full compliance with environmental, labour, and industrial regulations. Liaise with local authorities and regulatory bodies as required. Transparency & Communication: Foster transparent communication at all organizational levels. Ensure stakeholders have access to timely and accurate operational data. Policy Adherence & Development: Implement and enforce policies to streamline plant operations. Periodically review and update SOPs to align with best practices and business goals. Key Stakeholders: Internal: Production Officer Quality Engineer Regional Operations Officer Zonal Technical Officer Business Executive RMC External: Equipment Suppliers Local Regulatory Authorities Contractors Qualifications: Education: Bachelor s or Master s degree in Engineering (Civil, Mechanical, Chemical), Business Administration, or a related field. Experience: 10+ years in plant operations, preferably in Ready-Mix Concrete (RMC), construction materials, or manufacturing industries. Expertise Areas: Plant and operational management Quality assurance and compliance Health & safety regulations Team leadership and development Budgeting and financial control Expansion and business development Regulatory and legal compliance Qualification : Bachelors or Masters degree in Engineering (Civil, Mechanical, Chemical), Business Administration, or a related field

Job Description: SEO Professional We are in search of an experienced SEO professional who can efficiently drive commercial success by undertaking the task of optimizing our social assets for search engines. The major responsibility would remain to drive more traffic and increase relevant audience reach. Substantial experience in the B2B, B2C, SAAS industry is a must-have for this profile. Key Responsibilities: Responsible for growth in organic traffic & lead generation by designing & implementing strategies for SEO & digital marketing growth. Develop and implement comprehensive SEO strategies that align with client goals and drive organic traffic growth. Act as the primary point of contact for key clients, providing strategic insights and recommendations to enhance their SEO performance. Oversee the monitoring, analysis, and reporting of SEO performance metrics, ensuring continuous improvement and optimization. Stay abreast of the latest SEO trends, algorithm updates, and best practices to ensure our strategies remain cutting-edge. Ensure all SEO deliverables meet the highest quality standards and adhere to industry best practices. Work closely with other departments, including Content, PPC, social media, and Web Development, to ensure cohesive and integrated marketing strategies. Deliver new keyword clusters, keywords, and topic clusters for new content generation and old content revamp. Analyze the performance of SEO campaigns, and assess against goals (ROI & KPI). Collaborate with internal teams to create landing pages and optimize the user experience. Work closely with the content team to ensure the generation of SEO-friendly content. Manage all types of search engine tools like XML sitemaps, webmaster tools for analytics, and diagnostics reporting. Experience with or willingness to learn additional marketing channels such as PPC, email marketing, affiliate, etc is a plus as we are expanding our marketing channels. Requirements: Excellent communication skills (both written and verbal). Should be from IT service based industry. Proven working experience in SEO. Strong technical SEO knowledge based on Search Console & other industry tools. Sound knowledge of concepts like crawl budget, cannibalization, content pruning, etc. Sound knowledge of SEO best practices and the latest trends. Solid knowledge of website analytics tools (e.g., Google Analytics). Strong analytical skills and data-driven thinking. Experience in doing SEO for SaaS/large publications is a plus. Experience: 7+ years

Business Analyst Location: Kolkata Experience: 3+ Years Job Type: Full-time About the Role We are looking for a skilled Business Analyst with 3+ years of experience to join our team in Kolkata. In this role, you will be responsible for requirements management, communication, and analysis to ensure that business needs are clearly defined and translated into functional specifications. You will work closely with stakeholders, development teams, and business leaders to ensure that solutions align with business goals and objectives. Responsibilities Requirements management, communication, and analysis: Gather, analyze, and document business requirements. Eliciting requirements: Engage with stakeholders to identify, understand, and document their needs. Translating and simplifying requirements: Convert complex business requirements into clear, concise, and actionable specifications. Assisting with the business case: Support in preparing business cases by gathering relevant data and helping in evaluating potential solutions. Planning and monitoring: Assist in planning and tracking project timelines, deliverables, and milestones. Create and update use cases, wireframes, and SRS (Software Requirement Specification) documentation. Assist in proposal writing and presenting clear project scopes to clients and stakeholders. Minimum Qualifications BE/BTech or equivalent degree. Proven experience in requirement gathering, proposal writing, and preparing SRS documents. Strong knowledge of creating use cases and wireframes for business solutions. Good communication skills with the ability to interact with stakeholders at all levels. Preferred Qualifications Familiarity with Agile methodologies and experience working in Agile environments. Experience with business analysis tools and modeling techniques (UML, BPMN, etc.). Strong problem-solving and analytical thinking skills. Competitive salary and benefits package. Opportunities for career growth and development. A collaborative and innovative work environment. Exposure to diverse projects and industries. Qualification : BE/BTech or equivalent degree.

Job Title: Data Engineer Location: Kolkata Employment Type: Full-time Experience: 3+ years Salary: INR 10 - 15 LPA Notice Period: 30 Days Role & Responsibilities: Participate in technical and functional design discussions for sprints, modules, or projects Design and implement end-to-end data solutions involving storage, integration, processing, and visualization using Azure Ingest data from multiple sources such as SQL Server, Oracle, Excel, SQL Azure, etc., into Azure Data Factory and Azure Data Lake Storage (ADLS) Extract data from one database and load it into another, ensuring data integrity and performance Build scalable data architecture for ingestion, processing, and surfacing large-scale data for applications Utilize various scripting languages to integrate systems effectively, understanding their nuances Research and implement innovative methods to acquire data and leverage existing data for new applications Collaborate with data architects, analysts, and scientists to prepare datasets for analysis and interpretation Perform statistical analysis and fine-tune data processes based on test results Develop and extend libraries and frameworks to support data workflows Create design documents and provide technical solutions aligned with business requirements Preferred Candidate Profile: Strong understanding of database management, OLAP, and ETL frameworks Minimum 3 years experience working with Azure, Azure Data Factory, and .NET technologies Proficient in creating manual and auto-trigger pipelines in Azure Data Factory Experience in managing ETL jobs in Azure Synapse Analytics, including creating, updating, editing, and deleting jobs Ability to replicate existing application logic within Azure Data Lake, Data Factory, SQL Database, and SQL Data Warehouse environments Solid knowledge of SQL queries, SQL Server Reporting Services (SSRS), and SQL Server Integration Services (SSIS) Proven initiative and innovative mindset Strong analytical and problem-solving skills

Position Title: DevOps Engineer Location: Kolkata, India Category: Software Developer Jobs Employment Type: Full-Time Seniority Level: Senior Experience Required: Minimum 5 years (in relevant technologies) Job Description We are seeking a highly skilled DevOps Engineer with proven expertise in AWS and familiarity with Azure. You will play a critical role in managing and optimizing cloud infrastructure for large-scale enterprise projects. Collaborating closely with software engineers, system administrators, and cross-functional teams, you will ensure seamless integration, continuous delivery, and scalability of enterprise applications. Strong communication skills and fluency in English are essential. Roles & Responsibilities Cloud Infrastructure Management: Design, implement, and maintain scalable, secure infrastructure on AWS supporting enterprise applications. Optimize for cost, performance, and security. Use infrastructure-as-code tools like Terraform and CloudFormation. CI/CD Pipelines: Develop, manage, and improve CI/CD pipelines with Jenkins, GitLab CI, AWS CodePipeline to enable smooth and reliable software releases. Automate deployments and testing to reduce manual effort. Monitoring & Logging: Implement monitoring and alerting using AWS CloudWatch, Prometheus, Grafana, and ELK Stack. Troubleshoot performance and security issues promptly. Set up dashboards to track system health. Security & Compliance: Enforce security best practices including IAM policies, encryption, vulnerability assessments, and compliance with standards like GDPR and HIPAA. Automate security-related processes. Automation & Scripting: Develop automation scripts (Python, Bash, Shell) for infrastructure management, deployments, and monitoring. Implement self-healing infrastructure to ensure high availability. Collaboration & Documentation: Work closely with development, IT, and security teams to ensure smooth integration and deployment workflows. Document infrastructure architecture, CI/CD pipelines, and operational procedures. Performance Tuning & Cost Optimization: Analyze cloud usage and implement cost-saving strategies. Optimize infrastructure performance and reduce latency for enterprise applications. Skills Required AWS (EC2, ELB, RDS, Lambda, VPC, ECS, EKS, S3) Jenkins, GitLab CI, AWS CodePipeline, Google Cloud Build Monitoring & Logging: AWS CloudWatch, Google Stackdriver, Prometheus, Grafana, ELK Stack Infrastructure as Code: Terraform, Ansible, CloudFormation Scripting: Python, Bash, Shell Version Control: Git Containerization: Docker, Kubernetes Cloud Platforms: AWS, Azure (preferred) Requirements Minimum 5 years in DevOps roles, with at least 2-3 years focused on AWS environments. Deep knowledge of AWS services including EC2, S3, RDS, VPC, Lambda, ECS, EKS, and Load Balancers. Strong skills in infrastructure automation using Terraform, Ansible, or CloudFormation. Expertise in CI/CD tools such as Jenkins, GitHub Actions, or GitLab CI. Proficiency in scripting languages: Python, Bash, Shell. Experience with containerization technologies like Docker and orchestration with Kubernetes or ECS/EKS. Strong understanding of version control workflows using Git. Knowledge of cloud security best practices including IAM, encryption, and compliance. Familiarity with database management (DynamoDB, DocumentDB, RDS/Aurora) and cost management tools like AWS Budgets. Excellent troubleshooting and problem-solving skills under pressure. Bachelor s degree in any discipline, preferably Computer Science or related field. Preferred Skills & Qualifications Knowledge of Azure cloud services (Azure VMs, Blob Storage, AKS, Azure AD). Experience with serverless architectures like AWS Lambda and API Gateway. Familiarity with Agile software development methodologies. Certifications such as AWS Certified DevOps Engineer or AWS Solutions Architect are a plus. Flexible working arrangements. Competitive salary and benefits package. Medical and insurance coverage. Training and mentoring programs. Frequent team celebrations and social activities. Home office allowance. Paid leave benefits and retirement plans. Partial course funding for continued education. Team building events and activities. Qualification : Bachelors degree in any discipline, preferably Computer Science or related field.

Job Title: Sales Coordinator Location: Kolkata Employment Type: Full-Time Experience: 1 3 years Qualification: Graduation and Above Preferred Industries: Stationery, FMCG About the Role We are seeking an organized and proactive Sales Coordinator who can effectively communicate, collaborate with clients and sales teams, and manage sales processes efficiently. The ideal candidate will ensure smooth operations by handling follow-ups, preparing reports, maintaining records, and resolving issues promptly to support overall sales performance and customer satisfaction. Key Responsibilities Maintain and update customer databases accurately. Track sales orders and manage related paperwork to ensure timely processing. Prepare sales reports and presentations for management and sales teams. Coordinate closely with sales teams to ensure smooth daily operations. Identify and resolve bottlenecks or issues in the sales process. Respond promptly and professionally to client inquiries and concerns. Build and maintain strong customer relationships to ensure satisfaction and loyalty. Stay adaptable to new sales trends, technologies, and market changes. Key Skills & Competencies Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in MS Office and CRM tools. Problem-solving mindset with attention to detail. Ability to work collaboratively with cross-functional teams. Customer-focused approach with patience and professionalism. Qualification : Graduation and Above

Job Title: Linux Systems Engineer Location: Kolkata Job Description: We are looking for a Linux Systems Engineer to join our team in Kolkata! The ideal candidate should have strong experience with Linux operating systems administration, a Bachelor's Degree in a related field, and at least 2 years of relevant experience. Roles & Responsibilities: Strong communication skills, including fluency in English. Exceptional troubleshooting ability and problem-solving skills. Self-motivated and energetic team player with a strong work ethic and a cooperative attitude. Requirements: A Bachelor s or higher degree in a relevant field. Certification in relevant technologies is preferred. Strong experience with Linux operating systems. Ability to configure and maintain Linux systems and processes, including monitoring system health and performance to ensure high levels of availability, security, and performance. Excellent working knowledge of infrastructure technology, including WAN/LAN connectivity, routers, firewalls, and security. Experience providing application and field support. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : A Bachelor's or higher degree in a relevant field.

Position: Senior Manager Network Sort Centre Location: Kolkata Department: Operations Experience Required: 5 7 Years About the Role: We are seeking a highly capable and experienced Senior Manager Network Sort Centre to oversee the efficient operations of our sort center network in Kolkata. This role is pivotal in ensuring high standards in productivity, quality, and customer satisfaction while driving warehouse process optimization and team performance. The ideal candidate will bring expertise in warehouse/sort center operations, team leadership, and logistics management, with a strong preference for experience in e-commerce or automation-heavy environments. Key Responsibilities: Lead and manage sort center operations to ensure peak efficiency and high levels of customer satisfaction. Develop and optimize warehouse systems by analyzing storage requirements, inventory flow, equipment utilization, gate processes, and shipping methods. Establish operational goals and KPIs; monitor and manage performance to meet or exceed targets. Train, mentor, and lead warehouse teams to resolve day-to-day issues and drive operational excellence. Oversee inventory control and logistics, ensuring smooth coordination between inbound, storage, and outbound processes. Design workflow, space allocation, and equipment layout to support volume scalability and efficiency. Maintain a safe, compliant, and well-regulated work environment by enforcing SOPs and adhering to legal and safety standards. Daily Responsibilities: Supervise daily warehouse functions including inventory management, floor productivity, shipping, quality control, and customer service. Schedule and allocate manpower to meet daily fulfillment demands while minimizing overtime and maintaining output quality. Conduct regular inspections and manage the upkeep of warehouse equipment and tools. Collaborate with warehouse leads to assess productivity and loss prevention, and implement actionable improvement plans. Oversee end-to-end logistics operations, coordinating with transportation partners (including drivers and air carriers) to ensure timely and efficient delivery of goods. What You Bring: 5 7 years of experience in warehouse or sort center management, preferably in e-commerce or logistics. Strong leadership and operational planning skills. Experience in sort center automation and process optimization. Proven ability to lead large teams and deliver results under high-pressure environments. Solid understanding of inventory systems, WMS, and logistics coordination. MBA from a Tier 1 B-School is highly preferred. Excellent communication, analytical, and organizational skills. Qualification : MBA from a Tier 1 B-School is highly preferred

Job Title: Application Support Engineer Location: Kolkata Employment Type: Full-time Experience: 3+ years Salary: INR 6 - 10 LPA Notice Period: 30 Days Job Profile: Join a leading product-based MNC as an Application Support Engineer to monitor and manage functional support incidents for our production systems. You will be responsible for ensuring smooth operations, handling user queries, coordinating with development teams, and supporting release management. Key Responsibilities: Monitor and manage all functional support incidents, requests, and queries addressed to the Global Support Team in production Track alert emails and take timely action Follow defined process flows for incident and request management Handle user code registration requests and data provision tasks Perform primary analysis to respond to user queries and provide root cause analysis Liaise directly with users, development teams, and other stakeholders to resolve issues or gather information Coordinate release management activities, including tracking releases and data patches Send notifications to users regarding application restrictions during updates, maintenance, or program releases Maintain daily log sheets and ensure smooth shift hand-overs Document standard operating procedures and provide support during UAT and training sessions Adhere to process timelines and quality standards consistently Acquire and maintain knowledge of the international shipping industry and MOL-IT software applications, standards, and guidelines Perform additional tasks as assigned by superiors Preferred Skills & Qualifications: Bachelor s degree in Information Technology, Computer Science, or related field Minimum 3+ years of experience in functional application support Strong exposure to SQL and database query handling Excellent analytical and problem-solving skills Effective communication and coordination abilities Ability to work under pressure and manage multiple tasks simultaneously Qualification : Bachelors degree in Information Technology, Computer Science, or related field

Job Title: Networking & Security Analyst Location: Kolkata Employment Type: Full-time Experience: 5-8 years Salary: INR 8 - 14 LPA Notice Period: 30 Days Roles and Responsibilities: Design, implement, and optimize new network solutions and improve existing network infrastructure (both On-premises and Cloud environments such as Azure and AWS) Manage and maintain system/network infrastructure in compliance with ISO27001, COBIT, and NIST cybersecurity frameworks Install, configure, and support network devices including firewalls, routers, proxy servers, switches, WAN accelerators, DNS, and DHCP servers Configure firewalls, routing, and switching to ensure maximum network security and performance Monitor network performance continuously and troubleshoot any issues to maximize uptime and efficiency Procure network hardware and manage subcontractors responsible for network installations and upgrades Schedule and coordinate regular network equipment upgrades and software updates Investigate and resolve network faults promptly Experience managing cloud infrastructure is preferred Educational Qualifications: M.Tech / B.E / B.Tech / MCA or equivalent degree Key Skills: Strong knowledge of network architecture, protocols, and cybersecurity frameworks Hands-on experience with network equipment and configurations Proficiency in cloud network management (Azure/AWS) is an advantage Excellent troubleshooting and problem-solving skills Ability to manage vendor relationships and oversee subcontractor work Qualification : M.Tech / B.E / B.Tech / MCA or equivalent degree

Job Title: Senior System Administrator Location: Kolkata Employment Type: Full-time Experience: 5-8 years Salary: INR 6 - 10 LPA Notice Period: 1-2 weeks / Immediate Job Overview: We are seeking a seasoned Senior IT End User Support Specialist to provide advanced technical assistance, troubleshoot complex issues, and ensure smooth IT operations. This role includes mentoring junior staff, supporting infrastructure projects, and optimizing IT system performance to enhance user productivity. Key Responsibilities: Technical Support: Provide expert-level support for hardware, software, networks, and systems across Windows, macOS, and mobile platforms Troubleshoot and resolve complex end-user issues involving desktops, laptops, mobile devices, and printers Assist with device configuration, deployment, and maintenance System Administration: Manage user accounts, permissions, and security policies in Active Directory, Office 365, and enterprise applications Administer network devices, VPNs, and virtual environments such as VMware and Hyper-V Maintain system configurations and ensure compliance with company standards Incident and Problem Management: Serve as escalation point for critical support issues and collaborate with IT teams to resolve incidents Document problems and resolutions accurately in helpdesk systems Identify recurring issues and implement preventive solutions Project Involvement: Collaborate on IT infrastructure projects like upgrades, migrations, and hardware refreshes Assist in software rollouts, including testing, deployment, and user training Mentorship and Training: Mentor junior support staff and foster their technical growth Develop and conduct training sessions on IT best practices and new systems Required Qualifications: Bachelor s degree in IT, Computer Science, or related field, or equivalent experience 5+ years of IT support experience with a strong focus on end-user support Advanced knowledge of Windows, macOS, Microsoft Office 365, and enterprise apps Proficient in network troubleshooting (TCP/IP, DNS, DHCP, VPN) Experience with Active Directory, Group Policy, and remote management tools Familiarity with ITIL processes for incident and problem management Experience with virtualization (VMware, Hyper-V) and cloud platforms (Azure, AWS) is a plus Skills and Competencies: Strong problem-solving and critical thinking under pressure Excellent communication, able to explain technical info to non-technical users Ability to multitask and prioritize effectively Detail-oriented and organized Proactive in issue identification and resolution Preferred Certifications: CompTIA A+, Network+, Security+ Microsoft Certified: Modern Desktop Administrator ITIL Foundation VMware or other relevant certifications Work Environment: Fast-paced office with occasional after-hours/weekend support for critical issues Collaborative team environment with opportunities for independent work Benefits: Competitive salary with performance incentives Health, dental, and vision insurance Professional development and certification opportunities Retirement savings plan Qualification : Bachelors degree in IT, Computer Science, or related field, or equivalent experience

Job Title: Manager General Affairs & Legal Location: Kolkata Job Type: Full-Time Experience: 15 18 years Salary: INR 12 18 LPA Notice Period: 1 2 weeks / Immediate Job Summary: We are seeking an experienced, highly organized, and legally adept professional to take on the role of Manager General Affairs & Legal. This multifaceted position will oversee administrative operations, vendor management, legal compliance, physical risk and safety, and adherence to ISO standards (e.g., ISO 9001:2015, ISO 27001). The ideal candidate will possess a legal background with strong knowledge of corporate governance, regulatory requirements, and facility operations, combined with the ability to lead cross-functional teams and ensure compliance across departments. Key Responsibilities: Legal & Compliance Management: Ensure company compliance with applicable laws and corporate regulations (employment, contract, regulatory, and corporate governance) Manage and oversee all non-ICT vendor contracts, legal documentation, and agreements Conduct legal due diligence for all administrative and vendor contracts Liaise with external legal counsel for handling disputes and legal queries Ensure compliance with ISO certifications (ISO 9001:2015, ISO 27001) and manage internal/external audits Safety & Risk Management: Develop and enforce safety protocols including fire safety, emergency procedures, and workplace health compliance Conduct periodic risk assessments and inspections aligned with local laws and safety standards Facilities & Office Operations: Oversee daily facility management, security systems (CCTV, access control), and general office upkeep Manage third-party relationships for maintenance, infrastructure support, and utilities Vendor & Procurement Oversight: Manage end-to-end procurement and vendor lifecycle (non-ICT), including assessment, contract negotiation, and performance monitoring Ensure procurement activities align with legal and internal policy guidelines Asset Management: Collaborate with Accounts and IT to ensure physical asset tracking and reconciliation Maintain up-to-date documentation and compliance for all company assets Administrative Policies & Budgeting: Develop and maintain administrative policies that align with legal standards and internal governance Monitor and manage administrative budgets, track expenditures, and implement cost-control measures Events & Travel Coordination: Organize internal events, workshops, and business meetings Manage domestic and international travel logistics for staff and guests in compliance with company policy and legal obligations Team Collaboration: Work cross-functionally with ICT Vendor Management, Accounts, Legal, and senior leadership to ensure seamless operations and compliance Lead initiatives to continuously improve administrative workflows and governance mechanisms Qualifications & Requirements: Bachelor s degree in Law (LLB) mandatory 15 18 years of professional experience in general administration, legal compliance, corporate governance, vendor and facilities management Strong knowledge of ISO 9001:2015 and ISO 27001 standards In-depth understanding of risk management and safety practices Proven ability to manage contracts, regulatory requirements, and administrative functions effectively Excellent interpersonal, organizational, communication, and legal problem-solving skills Ability to lead cross-functional teams and manage multiple high-priority tasks simultaneously Competitive compensation Leadership position with strategic influence Cross-functional, impactful role in a reputed product-based organization Exposure to global standards and compliance frameworks Qualification : Bachelors degree in Law (LLB) mandatory

Associate Client Partner Location: Kolkata, West Bengal Type: Full-Time (Work from Office 5 Days a Week) Experience: 1 2 Years About Indus Net Technologies Indus Net Technologies is a full-stack digital engineering company delivering outcome-driven technology solutions to clients worldwide. With a focus on agility, scalability, and innovation, we partner with organizations to accelerate digital transformation across industries. Role Overview We are seeking a client-focused and professionally polished Associate Client Partner to manage and grow key client relationships. This role is ideal for candidates with 1 2 years of experience in client engagement, business development, and project coordination. You ll serve as a strategic link between our clients and internal teams to ensure alignment and delivery success. Key Responsibilities: Build and nurture long-term client relationships through consultative communication and trust-building. Identify business opportunities and support account growth and upselling initiatives. Collaborate with internal delivery and sales teams to ensure successful project execution. Act as the key liaison between clients and internal teams, ensuring alignment of expectations, deliverables, and timelines. Monitor project progress, escalate issues when necessary, and ensure high levels of client satisfaction and retention. Mandatory Skills: Client Relationship Management Consultative Selling and Effective Communication Business Acumen & Account Expansion Project Oversight & Delivery Coordination Desirable Skills: Basic technical understanding of digital products/services Strong analytical and data-driven mindset Experience in cross-cultural communication Team collaboration and crisis management Familiarity with automation or CRM tools Industry-specific exposure (e.g., BFSI, Healthcare, Retail) Ideal Candidate Profile: Excellent verbal and written communication skills Professional appearance and demeanor Proactive, self-motivated, and accountable Strong organizational, coordination, and multitasking skills Eagerness to learn and grow in a client-facing career trajectory Perks & Benefits: Opportunity to work with global clients and top-tier businesses Collaborative work culture that values learning and growth Clearly defined performance-driven career path

Sales Operations Manager Location: Kolkata Employment Type: Full Time Position Overview: We are looking for a strategic and detail-oriented Sales Operations Manager to lead the optimization of our sales processes and drive operational efficiency. In this role, you will be instrumental in managing the sales pipeline, improving forecasting accuracy, and generating performance insights that influence strategic decisions. If you're passionate about sales analytics, CRM systems, and cross-functional collaboration, this is an excellent opportunity to make a high-impact contribution. Key Responsibilities: Sales Pipeline Management Oversee and maintain an accurate and up-to-date sales pipeline. Identify and eliminate process bottlenecks, ensuring a smooth sales cycle. Forecasting & Reporting Develop reliable sales forecasts and present performance metrics to senior leadership. Create and distribute regular sales dashboards and reports, highlighting KPIs, trends, and improvement areas. CRM & Sales Tools Optimization Implement, manage, and continuously improve CRM platforms (e.g., Salesforce, HubSpot). Ensure user adoption through training and support; align tool usage with company goals. Process Streamlining & Strategy Identify inefficiencies in sales processes and propose improvements. Collaborate with stakeholders to develop best practices for operational consistency. Cross-Functional Collaboration Act as a liaison between Sales, Marketing, Product, and Finance to ensure alignment of business objectives. Support sales leadership with data and insights to improve sales enablement and execution. Performance Analytics Analyze sales trends, win/loss data, and conversion metrics to support continuous improvement. Deliver actionable insights for quota setting, territory planning, and team performance evaluations. Market Analysis (Preferred) Conduct competitive and market analysis to inform strategic sales decisions. Identify market opportunities and support go-to-market planning. Qualifications: Bachelor s degree in Business Administration, Marketing, or a related field. 3 5 years of experience in sales operations, sales enablement, or sales analytics. Strong expertise with CRM platforms (Salesforce, HubSpot, Zoho, etc.) and BI/reporting tools. Excellent analytical, problem-solving, and communication skills. Proven ability to work collaboratively across departments and lead process improvements. Strong time management and organizational skills in a fast-paced environment. Preferred: Experience conducting market research and contributing to strategic planning. Exposure to B2B SaaS, IT, or consulting environments. Be a key contributor to strategic sales transformation. Work closely with a cross-functional leadership team. Opportunity to shape scalable processes in a growth-oriented company. Qualification : Bachelors degree in Business Administration, Marketing, or a related field.

Position Title: IT Product Manager Location: Kolkata, India Category: PM & QA Employment Type: Full-Time Seniority Level: Senior Job Description We are looking for an experienced IT Product Manager with a minimum of 5 years in technical project management or related fields. The ideal candidate will have strong leadership skills, a strategic mindset, and a Bachelor s degree. This role involves managing products through their entire lifecycle while driving collaboration across teams and stakeholders. Roles & Responsibilities Define product strategy and roadmap aligned with company goals. Manage the product lifecycle from concept through End-of-Life (EOL). Gather and prioritize requirements from stakeholders across multiple product releases. Develop marketing plans, budget proposals, and ensure delivery against plans. Write compelling business cases for internal approvals and investments. Prepare product and market requirement documents. Build and maintain partnerships with internal teams and external clients. Conduct product demonstrations and foster relationships with B2B customers. Lead virtual product teams to meet project and business objectives. Conduct market research and set competitive product pricing. Implement Agile and Scrum methodologies; experience with CSM and/or PMP certifications preferred. Monitor and improve product performance continuously. Manage trials, Minimum Viable Products (MVPs), and product launches. Lead competitor analysis and market research efforts. Develop and deliver training materials for technical support teams. Collect and analyze feedback from customers and sales teams to enhance product offerings. Generate regular revenue and performance reports. Demonstrate exceptional problem-solving and troubleshooting skills. Exhibit strong time management, cooperation, and team motivation. Requirements Bachelor s degree in any discipline. Proven experience leading and implementing Agile development processes. Strong problem-solving and decision-making abilities. Expertise in web and web application development concepts. Familiarity with Scrum methodology and Agile best practices. Excellent leadership and meeting facilitation skills. Ability to support and mentor team members effectively. Flexible working arrangements. Competitive compensation package. Comprehensive insurance benefits. Training and mentoring programs. Frequent team celebrations and social events. Home office allowance. Paid leave and retirement benefits. Partial funding for continued education and courses. Team building activities. Qualification : Bachelors degree in any discipline.

Job Title: Senior Server Support Technician Location: Kolkata Job Description: We are looking for a Senior Server Support Technician to join our team in Kolkata! The ideal candidate should have at least 3 years of experience, certifications in relevant technologies, and a Bachelor s degree in a related field. Roles & Responsibilities: Strong communication skills, including fluent English. Exceptional troubleshooting and problem isolation skills. Self-motivated and energetic team player with a strong work ethic and cooperative attitude. Requirements: Bachelor's Degree or higher in Computer Science, Information Technology, or a related field. Experience in installation of Linux, Windows, and similar technologies. Database experience with MySQL and Oracle. Working knowledge of infrastructure technologies, including WAN and LAN connectivity, routers, firewalls, and security. Experience providing application and field support. Certification in relevant technologies is preferred. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : Bachelor's Degree or higher in Computer Science/Information Technology or related field.

Job Title: Product Manager Location: Kolkata Job Description: We have a Product Manager vacancy to fill! The ideal candidate would have at least 5 years of experience in technical project management-related fields and possess a Bachelor s Degree. Roles & Responsibilities: Excellent communication skills. Define our product strategy and roadmap. Manage a product throughout its lifecycle from concept to EOL. Manage all requirements from stakeholders across product releases. Propose marketing plans and budgets for products and deliver against these plans. Write a business case for product approval and investments. Create detailed product and market requirement documentation. Establish partnerships with internal and external stakeholders. Perform product demonstrations for customers and develop relationships with our B2B clients. Lead our virtual product team to meet objectives. Research and determine appropriate product pricing. Experience with Agile and Scrum methodologies, CSM and/or PMP certifications preferred. Monitor, report, and improve upon product performance. Run trials and MVPs, and develop launch plans. Commission market competitor research. Develop and provide training for technical product support. Collect and act upon feedback from customers and the sales team. Deliver regular revenue reports. Exceptional troubleshooting and problem-solving abilities. Self-motivated and energetic team player with a good work ethic, cooperative attitude, and time management skills. Requirements: Bachelor s Degree in a relevant field. Experience leading and implementing an agile development process. Strong problem-solving skills. Web and web application development expertise. Familiarity with Scrum methodology. Ability to lead meetings and ensure best practices are followed. Ability to support team members in their tasks. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : A Bachelor's degree.

Business Development Manager Location: Kolkata Experience: 3+ Years Job Type: Full-time About the Role We are seeking a driven Business Development Manager with 3+ years of experience to join our team in Kolkata. The ideal candidate will have a strong background in sales and business development, specifically in the IT sector, and will be responsible for acquiring new business, engaging with international clients, and promoting our company's solutions. You will work to expand the company s presence, build relationships, and drive growth through new opportunities and sales initiatives. Responsibilities Acquire new business through aggressive sales calls, up-sells, and appointment setting with potential customers, focusing on Enterprises and Small Businesses. Demonstrate a strong understanding of the company s solutions and articulate their value to potential customers. Identify business opportunities through surveys, mapping, and lead generation activities. Establish and maintain relationships with international clients, offering tailored solutions to meet their needs. Work with cross-functional teams to ensure smooth project execution and client satisfaction. Prepare and deliver sales presentations and proposals to potential clients. Meet and exceed sales targets, contributing to the company s growth and revenue. Minimum Qualifications 3+ years of experience in business development or sales, with exposure to dealing with international clients. Proven experience in an IT company, specifically for web and mobile projects. Strong communication and interpersonal skills, with the ability to build relationships and influence decision-makers. Familiarity with lead generation, sales pipeline management, and business development tools. Ability to understand and articulate the company s products, solutions, and value propositions. Preferred Qualifications Experience working with enterprise-level clients and handling large-scale projects. Knowledge of the latest trends and technologies in the IT industry (web/mobile). Strong negotiation and closing skills. Competitive salary and performance-based incentives. Opportunities for career growth and skill development. A dynamic and collaborative work environment. Exposure to international business opportunities and projects.

Project Manager Location: Mumbai Experience: 5+ Years Job Type: Full-time About the Role We are looking for an experienced Project Manager with 5+ years of experience to join our team in Mumbai. The ideal candidate will have a proven track record in managing projects, particularly in web and mobile app development, and will be responsible for overseeing the entire project lifecycle. You will lead and coordinate teams, handle client communications, and ensure the successful execution of projects while maintaining timelines and quality standards. Responsibilities Manage and lead projects, particularly in web and mobile app development, from initiation to completion. Coordinate and collaborate with cross-functional teams to deliver high-quality solutions on time and within budget. Handle client communications, ensuring their needs are met, and maintaining strong relationships. Prepare and execute Project Management Plans (PMP) and ensure all aspects of the project are aligned with business objectives. Facilitate scrum meetings and ensure the development process is agile and efficient. Oversee project timelines, resources, risks, and deliverables, ensuring successful project execution. Manage and lead teams, providing guidance, support, and mentoring where needed. Work with foreign clients, handling international communication and ensuring project satisfaction. Minimum Qualifications BE/BTech/MCA or equivalent degree. 5+ years of experience in Project Management, specifically in web and mobile app development. Proven experience in team handling and leading project teams. Strong experience in client communication and maintaining client relationships. Experience in preparing and executing Project Management Plans (PMP). Hands-on experience with Jira, MS Project, and other project management tools. Strong understanding of SDLC (Software Development Life Cycle) and Scrum meetings. Preferred Qualifications PMP certification or equivalent project management certification is a plus. Experience managing international clients and handling projects across different time zones. Familiarity with Agile methodologies and managing Agile projects. Competitive salary and benefits package. Opportunities for professional growth and career advancement. A collaborative and supportive work environment. Exposure to exciting projects and international clients. Qualification : BE/BTech/MCA or equivalent degree.