KPI Tracking Jobs in Chennai

CRM Executive Location: Chennai Position Summary We are looking for a proactive CRM Executive to manage customer relationships throughout the post-sales process. This role involves maintaining effective communication with clients, coordinating with internal departments, and ensuring timely documentation, updates, and handovers. The ideal candidate will be customer-focused, organized, and experienced in using CRM or ERP systems to drive customer satisfaction and retention. Key Responsibilities Coordinate all post-sale documentation, including booking forms, KYC collection, and cost sheet confirmations. Conduct customer welcome calls/emails and share receipts, project documents, and key updates. Maintain and update CRM/ERP systems for lead management, project tracking, and payment schedules. Collaborate with the legal team and customers to prepare and process agreements. Assist customers in home loan processing by coordinating with banks and preparing necessary documentation. Generate demand letters based on construction milestones and follow up for stage-wise payments. Handle customer complaints and queries with professionalism, ensuring timely acknowledgment and resolution. Organize joint inspections, manage snag point resolutions, and facilitate final payment collection. Lead the final handover process, ensuring all documentation is complete and communication is clear. Qualifications Bachelor's degree in Business Administration, Sales, or a related field. Strong time management and organizational skills. Basic understanding of project management processes. Candidate Profile Familiarity with sales and negotiation techniques. Hands-on experience with CRM/ERP systems. Effective negotiation and communication skills. Ability to thrive in a high-pressure, deadline-driven environment. Strong relationship-building skills both with clients and internal teams. Decisive, efficient, and quality-focused. High standards of integrity and professionalism. A collaborative team player capable of working across multiple departments. Qualification : Bachelor's degree in Business Administration, Sales, or a related field

Job Title: Center Manager / Branch Manager Experience Required: 5 7 Years Location: Chennai Job Summary: We are seeking an experienced and proactive Center Manager / Branch Manager to lead and manage the daily operations of our training center. The ideal candidate will be accountable for meeting business objectives, ensuring high service standards, and maintaining smooth coordination among various internal teams. This role requires strong leadership, sales, and administrative capabilities. Key Responsibilities: Drive business performance to meet sales targets and operational objectives. Oversee and manage daily center operations, including front desk activities and task scheduling. Collaborate effectively with internal teams including SEO, sales, training, and placement departments. Monitor and ensure that trainers and placement teams follow standardized best practices. Coordinate and resolve student-related issues by liaising with the appropriate departments. Ensure high standards of student service and satisfaction at all times. Maintain accurate accounting records and oversee timely collection and deposit of student payments. Manage requests related to facility maintenance, repairs, and other operational issues. Uphold the organization's values and contribute actively toward achieving business goals. Required Skills & Qualifications: Proven experience (5 7 years) in sales, operations, and customer service, preferably in an educational or training environment. Strong communication skills in Tamil, English, and at least one additional regional language (Hindi, Malayalam, Kannada, or Telugu). Proficiency in MS Excel and MS Office. Excellent counseling, negotiation, and people management skills. Ability to guide the center to meet or exceed monthly performance targets. Willingness to learn continuously and adapt to new processes. Team-oriented mindset with leadership capabilities. Flexibility to work from alternate locations as needed.

Position: Junior Manager MIS & Analytics Location: Chennai Experience Required: 2 7 years Education: Graduate / Postgraduate / MBA (any stream) Industry Preference: BFSI / NBFC Role Overview We are looking for a highly analytical and detail-oriented Junior Manager MIS & Analytics to support reporting, dashboard management, and data analysis activities. The role involves working closely with senior leadership and regional teams to drive data-based decision-making and ensure accuracy, timeliness, and usability of business reports. Key Responsibilities Collaborate with National Head, Zonal, State & Branch teams for data management and reporting needs. Gather and analyze business requirements for reports, dashboards, and data solutions. Support in transitioning legacy reports to modern BI tools or centralized systems. Ensure accurate and timely delivery of reports and dashboards across teams. Maintain and improve report performance and data availability for end-users. Provide ad-hoc analytical support and generate insights to support operational decisions. Follow and implement best practices in report design, data structuring, and process repeatability. Manage linear data analysis and maintain reporting precision with minimal supervision. Skills & Competencies Advanced Excel proficiency (including pivot tables, VLOOKUP, formulas, etc.) Strong command of the English language (verbal & written) Excellent data analysis, time management, and organizational skills High attention to detail and process accuracy Ability to prioritize tasks and work under pressure Effective communication and stakeholder management Collaborative team player with strong networking skills Preferred Qualifications Graduate or Postgraduate in any discipline (MBA preferred) 1 3 years of relevant experience in MIS reporting, preferably in BFSI or NBFC sectors Experience with BI tools, basic knowledge of data visualization platforms is a plus A data-centric role working directly with leadership across zones Opportunity to shape data practices and dashboarding for business teams Dynamic, fast-paced work environment with long-term career potential Qualification : Graduate / Postgraduate / MBA (any stream)

Manager, Country Operations (India) Location: Chennai, India Team: Teleport (AirAsia's logistics arm) Focus: Air Freight Operations, Ground Handling & 3PL Coordination Teleport is reimagining logistics across Asia. Every day, we move cargo through 100+ airports fast, secure, and efficiently. Our goal? Be the go-to end-to-end delivery solutions provider in Asia. To do that, we need leaders who thrive in a fast-paced, startup-like culture. About the Role We're looking for a hands-on Country Operations Manager to take ownership of our air cargo operations in India. You ll lead day-to-day operational performance, work closely with Cargo Terminal Operators (CTOs), ground handling teams, customs, and 3PLs, and act as the key link between strategy and execution. This is a dynamic, multi-disciplinary leadership role with a strong focus on process improvement, stakeholder engagement, and operational excellence. What You'll Be Doing A Day in the Life Operations Management Oversee daily air freight operations: loading, unloading, handling Ensure shipments (including hazardous goods) comply with all legal & safety regulations Conduct toolbox meetings, weekly/monthly ops reviews, and lead operational briefings Maintain SLA adherence for shipment movement and handover Performance & Process Improvement Monitor key KPIs and operational costs (fuel, packaging, etc.) Drive productivity optimization through staffing, capacity, and resource planning Lead new initiatives to reduce CPP (cost per parcel) and enhance delivery timelines Analyze fleet/community budgeting and forecast volumes to scale delivery capacity Stakeholder & Partner Engagement Coordinate with CTOs, airport authorities, freight forwarders, and internal departments Onboard and manage 3PL vendors with performance tracking Respond to customs-related inquiries and ensure timely, compliant declarations Team Leadership & Training Resolve staff conflicts, motivate teams, and handle feedback loops Design and roll out training/coaching programs for ground teams and couriers Implement safety and compliance initiatives to maintain operational integrity What You Need to Succeed Must-Have Skills Excellent communication and interpersonal skills (English fluency required) Strong data accuracy and reporting skills Proficiency in Microsoft Office and operational software High attention to detail accuracy is non-negotiable Hands-on experience leading logistics or operations teams Leadership Style We Value Willing to roll up your sleeves lead by example Biased for action speed > perfection Transparent, proactive communicator Goal-focused, flexible on execution People-first mindset we treat our team with respect and empathy At Teleport by AirAsia, we don t just move cargo we move fast, solve hard problems, and build the future of logistics across Asia. You ll get the chance to lead meaningful projects, work with cross-functional teams, and shape the country-level operations strategy. We embrace diversity and are proud to be an equal opportunity employer. Everyone is welcome here. Apply now and help us change how Asia delivers.

Job Title: Engineering Manager Location: Chennai, India Experience: 15+ Years Qualification: Graduate / Post Graduate Engineering in Computer Science from premier global institutes Job Purpose: We are seeking a deeply technical and hands-on Engineering Manager to lead a high-performing team of 10-15 engineers. You will architect, design, and build scalable platforms that empower customers and internal developers to create and deploy innovative applications. Collaborating closely with program managers, visual designers, and external partners, you will drive the creation of intuitive web and mobility-based user experiences and backend platforms. You will also contribute to engineering systems and tooling to enhance team agility, accelerate delivery, and maintain world-class enterprise products. Comfortable in ambiguous and evolving environments, you will prioritize data-driven iteration, rapid learning from customers, and delivering optimal design solutions. Key Responsibilities: Lead and mentor a team of engineers, fostering technical excellence, collaboration, and continuous learning. Drive end-to-end delivery of features with speed, quality, and measurable impact on the business. Provide hands-on technical leadership in architecture, coding, design, incident resolution, and compliance (security, privacy, accessibility). Act as the go-to expert in your area, supporting your team to solve complex technical challenges. Manage team communication, set clear expectations, negotiate dependencies, and resolve conflicts effectively. Translate shifting business goals into prioritized, actionable plans with clear milestones. Oversee resource allocation to maximize team agility and quality output. Champion employee engagement, talent growth, retention, and a positive team culture. Collaborate closely with cross-functional teams including product management, design, development, and QA. Identify and invest in improvements to technology, processes, and continuous delivery practices to boost productivity. Promote best practices and foster a culture of efficiency and innovation throughout the development lifecycle. Required Skills & Experience: Graduate or Post Graduate degree in Computer Science from a premier engineering institute (global ranking preferred). 8+ years of professional software design and development experience, including coding in C/C++, C#, Java, JavaScript, or Python. 3+ years of people management experience leading technical teams. Hands-on experience with large-scale, high-volume services, service-oriented architectures, and cloud-based systems (Azure or equivalent preferred). Strong knowledge of secure software design, enterprise design patterns, and the ability to contribute to both design and coding. Excellent verbal and written communication skills, with the ability to inspire and align teams around a shared vision. Proven ability to collaborate across groups and disciplines in fast-paced, ambiguous environments. Demonstrated commitment to mentoring and growing junior engineers. Analytical, problem-solving, rapid prototyping, debugging, and decision-making capabilities. Positive team player with adaptability and agility in development approaches. Qualification : Graduate / Post Graduate Engineering in Computer Science from premier global institutes

Job Description Job title: FP&A Analyst - Asst.Manager As an analyst your major challenge (not limited to) is to help Philips with the multiple key projects which contribute the vision of Philips. A very dynamic role to pick up learning on the go, absorb the knowledge and connect the dots to drive the results . You will also get an opportunity to handle versatile profiles where your knowledge and execution becomes more critical in path to success of the profile. Your role: Participates in various x-BG/Sector/Market Finance improvement projects. Understands systems and tools. Ensures quality, accuracy and integrity of information stored in our systems, enabling a single source of truth. Prepares, attends, minutes and keeps track of follow-ups regarding performance and strategy meetings. Takes initiative to bring relevant financial issues to the attention of his/her relevant stakeholders. Performs forward-looking ad-hoc analysis, such as project & footprint discussion and evaluation, scenario analysis, etc. Responsible for MEC activities & reporting out.(check cost allocation report, COGS analysis, , 4 blockers, KPI decks and others) Analyzes and reports on performance by means of: Monthly performance, AOP, Target setting, Product/market/customer/integral profitability, Quarterly Forecasting, RoFo, Strategic Review, Bridge the Finance and Non Finance counterparts, understand the requirement and bring a solution Effective Communication with extremely close knit stakeholder engagement in order to add to the Value Chain.. You're the right fit if: Understanding of Concept/flow of process Drive footprint discussions, drive discussion with the business Basic Knowledge of SAP Analysis skills Understand the actuals vs forecast and give insight views on this Perform monthly reporting/ quarterly reporting and make targets well underpinned Influence various expert and management layers Integrate contributions from several business functions like Finance, Supply chain, Procurement and IT Other skills Able to collaborate across cultures and disciplines Bring people together around a common understanding Managing the balance between taking ownership and delegation Flexible and stress resistant to deal with a very dynamic environment An inquisitive quick learner Experience in MS Office applications SharePoint, PowerPoint and Excel Good in communication About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Position: Quality Analyst Location: Chennai Designation: Quality Analyst Education: Any Graduate Job Description Call Auditing: Perform random audits on a specified number of calls daily to ensure compliance with quality standards. Feedback & Improvement: Provide timely, constructive feedback to agents, highlighting areas for improvement. Data Analysis: Conduct thorough data analysis to identify trends and take corrective actions to enhance process efficiency. Action Plan Development: Create and implement action plans to improve overall quality scores and team performance. Candidate Profile Experience: 1-4 years of experience in call auditing or as a Quality Analyst in a BPO/Call Center environment. Skills Excellent communication skills (multilingual skills are a plus). Strong analytical and problem-solving abilities to improve processes. Preference: Immediate joiners are highly preferred. Qualification : Any Graduate

Job Title: Business Analyst / Functional EAM Location: Chennai, India (with travel) Experience: 3 to 6 Years Qualification: BE/B.Tech or Equivalent Job Purpose: The Business Analyst will manage assignments involving both functional and technical aspects, acting as a bridge between clients and internal teams. This role demands strong domain knowledge, particularly in Maintenance or Fleet Management, along with the ability to adapt and learn on both business and technology fronts. Key Responsibilities: Engage with clients to understand requirements and business processes via meetings and discussions. Collaborate closely with client teams and stakeholders for comprehensive business process mapping. Manage client relationships, including handling change requests, solution planning, and testing coordination. Define and document business functions and processes aligned with customer needs. Develop requirements for new systems and enhancements to existing ERP systems. Lead business process reengineering and improvement initiatives. Validate requirements and analysis models through reviews and walkthroughs. Support writing user acceptance test (UAT) cases and act as liaison between stakeholders and testing teams during UAT. Proactively identify opportunities to improve monitoring, detect issues early, and deliver enhanced customer value. Perform first-level defect analysis, coordinate with engineering teams on fixes, and plan deployments in production. Required Skills & Experience: 3 to 5+ years of solid domain experience in Maintenance or Fleet Management. Exposure to ERP applications and implementation experience preferred. Thorough understanding of end-to-end maintenance processes including Equipment Registration, Spare Parts Management, Work Logs, Preventive Maintenance, Work Orders, Clearance Permits, and Calibration. Strong documentation, specification, and problem-solving skills. Excellent verbal and written communication skills. Ability to work effectively with cross-functional teams. Willingness to travel domestically and internationally as per business needs. Competencies: Domain and industry knowledge relevant to EAM. Visual modeling and process mapping capabilities. Client engagement and stakeholder management. Analytical thinking and adaptability. Qualification : BE/B.Tech or Equivalent

Your Impact In this role, you will be responsible for ensuring the accurate and efficient management of Fixed Assets (FA) processes while applying deep accounting knowledge to FA transactions and reporting. As an Independent Contributor, you will: Analyze and resolve issues related to Fixed Assets, collaborating with cross-functional teams to address any system-related concerns. Provide expert guidance on FA-related queries and challenges, ensuring the smooth operation of FA functions across the organization. Identify training needs for colleagues and take an active role in grooming and upskilling them through appropriate training sessions. Maintain up-to-date business process documentation to ensure all policy changes and SOPs are current, ensuring compliance with both internal controls and external regulatory requirements. Identify potential risks and gaps in the FA process, implementing necessary controls to mitigate risks and updating the process checklist to strengthen controls. Collaborate with other teams to eliminate non-value-added activities, implement best practices, and ensure the standardization of processes. Lead initiatives aimed at enhancing efficiency, including QA testing and approving production deployments. Prepare and maintain regional KPI files, manage aging items, propose clearing actions, track resolutions, and ensure reports required for leadership review are readily available. Play an active role in Internal Audit, Statutory Audit, Tax Audit, and External Audit processes, ensuring timely resolution of audit queries and systematically maintaining and saving audit-related data on a monthly basis. Your Growth You will be an integral part of the General Accounting - Fixed Assets team under the Finance Global Operations (FGO) in Chennai within McKinsey Global Services (MGS). This is a dynamic and challenging environment that will allow you to further develop your skills in accounting and fixed assets management while contributing to McKinsey s broader finance operations. Your Qualifications and Skills Graduation in accounting/finance, CA, or ICWA. 10 to 12 years of overall accounting experience, with 5 to 6 years of core Fixed Assets experience in an SAP environment. Strong understanding of accounting principles and Fixed Assets accounting. Proven ability to troubleshoot and resolve FA-related issues with a focus on accuracy and compliance. Extensive audit preparation and support experience, with the ability to collaborate with multiple teams for audit-related activities. Strong analytical and problem-solving skills with an eye for detail. Ability to work independently and manage multiple priorities in a fast-paced environment. Excellent communication and leadership skills, with experience in leading and mentoring teams. Exposure to Reconciliation Tool - Blackline is a plus. Qualification : Graduation in accounting/finance, CA, or ICWA.

Job Overview As a Senior Process Analyst Order to Cash (O2C) at IBM Consulting, you will be responsible for managing accounts receivable processes such as posting and balancing daily cash applications, preparing journal entries, filing records, and performing general account reconciliations. This role offers the opportunity to work in a collaborative and dynamic environment, driving digital transformation using agile methodologies and AI-powered workflows. You'll work closely with clients across industries to enhance their hybrid cloud and AI journey. Key Responsibilities Receivables Management: Process and analyze accounts receivable, investigate entries, and handle audit preparation work. Cash Applications: Manage and balance daily cash applications, ensure proper allocation, and investigate unapplied payments. Direct Debit Operations: Handle Direct Debit runs, process rejections, and update Oracle systems as needed. Customer Interactions: Provide information regarding customer payments, refunds, and other accounts receivable questions. Adhere to SLAs: Ensure that all tasks are completed within the client-defined Service Level Agreements (SLAs) and timelines. Reporting & Analysis: Utilize reports to analyze account information, monitor customer account statuses, and improve cash application automation. Minimum Qualifications Education: Bachelor's Degree in Commerce, Accounting, or a related field. Experience: 3-6 years of experience in Order to Cash (O2C), with a solid understanding of accounting principles and accounts receivable processes. Hands-on experience in increasing cash application automation and reducing complexities across accounts. Proven experience in monitoring customer account statuses and cash application performance. Experience in collaborating with customers, sales teams, and finance functions to improve processes. Preferred Qualifications Education: Master's Degree in a relevant field. Experience: Proficiency in ERP Software: Experience using ERP systems (e.g., Oracle, SAP) as an end-user. Strong proficiency in MS Office applications for reporting and analysis. Ability to work under tight timelines and participate in change management initiatives. A team player who engages in team meetings and contributes to achieving business goals. Actively seeks opportunities for personal growth through educational workshops and publications. Why IBM Consulting? IBM Consulting offers a collaborative and innovative environment where curiosity and constant learning are encouraged. As a Senior Process Analyst, you will have the opportunity to work with leading visionaries in the industry, leveraging IBM's extensive technology platforms and strategic partner ecosystem. You will contribute to the hybrid cloud and AI transformation for top global companies and work on impactful, cutting-edge projects that accelerate meaningful change. Skills & Experience Technical Skills: Expertise in accounting and Order to Cash (O2C) processes. Strong problem-solving and analytical skills, with experience in automation and cash application processes. Ability to navigate ERP systems (Oracle, SAP) and MS Office tools for reporting. Communication & Collaboration: Excellent communication skills for interacting with clients and cross-functional teams. Experience working under pressure to meet business objectives and deadlines. This Role Offers The chance to work in a client-facing role that directly impacts digital transformation. The opportunity to drive process improvement and automation in the Order to Cash cycle. A supportive mentorship environment that encourages continuous learning and personal growth.

About Arcadia: Arcadia is at the forefront of the clean energy revolution, offering innovative software and APIs to help fight the climate crisis. Since its inception in 2014, Arcadia has been on a mission to break the fossil fuel monopoly and unlock decarbonization by connecting consumers and businesses to high-quality clean energy options. With the launch of the Arcadia Platform, an industry-defining SaaS platform, Arcadia is accelerating the transformation from an analog energy system to a digitized network. Arcadia s impact continues to grow, with a $1B valuation and over $500M in capital raised. Role Overview: As a Customer Service Representative at Arcadia, you will play a pivotal role in delivering exceptional customer support. This position requires someone with a passion for technology and clean energy, as you will engage with customers, troubleshoot issues, and help navigate them through energy solutions. If you thrive in a fast-paced environment and enjoy solving complex problems, this role is an ideal fit. Key Responsibilities: Provide outstanding customer support by answering queries and resolving issues via phone and online platforms. Investigate and troubleshoot issues, especially related to utility company accounts and clean energy options. Make phone calls to US utility companies to enroll new accounts or fix broken credentials. Conduct data analysis in MS Excel/Google Sheets to monitor customer accounts. Collaborate with engineers and other team members to address customer issues and improve product offerings. Ensure all customer issues are addressed in a timely, accurate, and efficient manner. Required Qualifications: Fluent English speaker (Level C1 or higher), with strong verbal and written communication skills. 1-2 years of customer service experience, preferably supporting customers via phone. Strong attention to detail and problem-solving skills, with good investigative instincts. Basic proficiency in MS Excel/Google Sheets for data analysis. Availability to work from 7 am - 4 pm ET. What Arcadia Offers: Competitive compensation based on market standards. Hybrid work model with a remote-first policy. Flexible leave policy to accommodate personal needs. Comprehensive medical insurance (1+5 family members), accident coverage, and life insurance. Annual performance cycle with opportunities for rewards and recognition. Quarterly team engagement activities and learning and development programs. A supportive engineering culture that values diversity, empathy, teamwork, trust, and efficiency. Why Arcadia? Arcadia believes in diversity and individuality, where unique perspectives are valued. If you're passionate about clean energy and want to be part of a team working toward a decarbonized energy grid, Arcadia is the place for you. We foster an inclusive environment where every team member has the opportunity to grow and make a tangible impact. How to Apply: If you are eager to contribute to a clean energy future and enjoy engaging with cutting-edge technology, apply to join Arcadia s team. We re excited to learn how you can help us shape the future of energy.

Introduction to role Accountabilities Support assessment of all aspects of business performance in the functional area: create and design dashboards, evaluate metrics and outputs, and report on business performance. Support the functional area s scorecard, ensuring alignment with the wider IT reporting frameworks. Manage complex data collation across activities and from multiple sources to enable regular scorecard production. Champion and support team scorecard production and metrics-based business performance improvement within teams across the business area. Ideate, build, and implement new service lines within the business performance team for the core business to operate smoothly and efficiently. Understand and measure key business indicators such as productivity, net utilization, efficiency, etc., across various teams. Conduct data collection, interpretation, and visualization across various performance-related metrics in a timely manner. Diligently work, maintain, and be responsible for certain internally auditable functions. Interact with the management team and appraise them of the site s performance and auditable functions. Be open to taking up additional responsibilities and working in other areas like L&D and Demand management. Essential Skills/Experience 7-9 years of experience in business performance or related role Strong skills on Microsoft Office Strong analytical background Excellent interpersonal and communication skills, with strong customer focus and attention to detail Ability to interpret and communicate technical information into business language Communicate to Stakeholders to understand business demands Excellent Business Presentation skills Desirable Skills/Experience ITIL Foundation Experience creating and publishing periodic scorecard metrics/risk indicators Working knowledge of Analysis tools (e.g., R, Predictive Workbench, Python) 2 years hands-on experience with BI tools with excellent knowledge of Power BI Experience in working with vendors and contractors Minimum Bachelor's degree is essential; Master's degree will be preferred Preferable industry experience in IT Services, Technology Centers, or Consulting 6-7 years of similar role experience When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace, and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. At AstraZeneca, our work has a direct impact on patients by transforming our ability to develop life-changing medicines. We empower the business to perform at its peak by combining cutting-edge science with leading digital technology platforms and data. Our dynamic environment offers countless opportunities to learn and grow, whether it's exploring new technologies in hackathons or transforming roles and work processes. Join us to innovate, take ownership, and make a meaningful impact. AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

Accounts Executive Reconciliation Department: Accounts Location: Chennai Type: Full-time Overview We are seeking a detail-oriented Accounts Executive Reconciliation to manage financial reconciliations for e-commerce transactions. The role involves verifying marketplace settlements, tracking claims, ensuring accurate accounting of payments, and supporting month-end closing processes across multiple platforms. Key Responsibilities Perform daily, weekly, and monthly reconciliations of sales, payments, commissions, and returns across marketplaces such as Amazon, Flipkart, Zepto, Blinkit, BigBasket, Swiggy, and others. Verify and reconcile payment settlements, deductions, commissions, and chargebacks as per marketplace reports. Track and validate promotional spends, advertising deductions, and logistics fees charged by platforms. Maintain detailed records of pending claims, short payments, or discrepancies, and coordinate with platform account managers for resolution. Reconcile refunds, cancellations, and returns to ensure accurate posting and adjustments in books. Coordinate with e-commerce operations and finance teams to match invoices, dispatches, and receipts accurately. Prepare reconciliation summaries and MIS reports highlighting variances, trends, and actionable insights. Support month-end closing by ensuring accurate booking of revenues, commissions, and e-commerce-related expenses. Liaise with marketplace finance teams for claim submissions, payment follow-ups, and issue resolution. Ensure compliance with accounting policies, GST requirements, and internal audit standards. Continuously review reconciliation processes to identify gaps, streamline workflows, and improve accuracy. Required Skills & Competencies Strong knowledge of accounting principles, reconciliation processes, and ledger management. Proficiency in MS Excel (VLOOKUP, Pivot Tables, Data Validation) and accounting software such as Tally ERP, SAP, or Zoho Books. Analytical mindset with excellent attention to detail and numerical accuracy. Ability to identify discrepancies quickly and resolve them systematically. Strong communication and coordination skills for cross-department interactions. Effective time management and organizational skills to handle large data volumes efficiently.

HR Recruiter Location: Chennai Employment Type: Full-Time We re seeking a passionate and results-driven HR Recruiter to help us attract, identify, and onboard top talent who will drive our continued growth. This is an on-site role, and the selected candidate will be required to work from our Chennai office daily. Key Responsibilities Collaborate with hiring managers and internal stakeholders to understand hiring needs and role requirements Develop and execute effective sourcing strategies to identify and engage high-quality candidates Manage the full recruitment lifecycle from job posting and sourcing to screening, interviewing, and onboarding Conduct resume screening, phone interviews, and preliminary assessments Coordinate interview schedules, provide candidate feedback, and manage offer processes Craft engaging job descriptions and employment advertisements Act as the primary liaison between candidates and internal teams throughout the hiring process Represent the company at job fairs, recruiting events, and open houses Ensure a smooth and professional candidate experience from start to finish Maintain accurate candidate records using Applicant Tracking Systems (ATS) and related tools Requirements Bachelor s degree in Human Resources, Business Administration, or a related field Minimum of 3+ years of recruitment experience, preferably in a similar industry Solid understanding of talent acquisition practices and recruitment methodologies Strong communication and interpersonal skills Demonstrated ability to build relationships with hiring managers and candidates alike Experience in direct sourcing and passive candidate engagement Proficiency in using ATS platforms and MS Office Suite Familiarity with internet sourcing techniques and online job boards Preferred Attributes Creative, proactive, and able to work in a fast-paced environment Confident in managing multiple open roles and recruitment priorities simultaneously Comfortable representing the company in both formal and informal settings Committed to delivering a high-quality candidate experience Qualification : Bachelors degree in Human Resources, Business Administration, or a related field

Senior Engineer QA Location: Chennai, Tamil Nadu, India Key Responsibilities: Design, write, and execute detailed test cases and scenarios derived from user stories, requirements, and acceptance criteria. Perform comprehensive manual testing of web applications, APIs, and back-end systems to ensure full test coverage. Collaborate with automation engineers; contribute to automation test case design and execution when skilled in automation tools. Log, track, and verify bugs effectively using defect tracking tools such as JIRA. Actively participate in Agile ceremonies including daily stand-ups, sprint planning, retrospectives, and demos. Validate bug fixes and conduct regression testing to ensure system stability across releases. Communicate test results, identified issues, and potential risks clearly to the QA Manager and cross-functional teams. Maintain and update test documentation within test management tools like TestRail, Zephyr, or Xray. Work closely with the QA Manager to continually improve QA processes, tools, and quality standards. Support performance testing and manage test data when necessary. Required Skills and Qualifications: 3 6 years of experience in software quality assurance. Strong knowledge of QA methodologies, various testing types, and Agile software development principles. Proficiency in manual testing, with working knowledge of automation testing tools such as Selenium or Functionize. Experience with API testing tools like Postman or SOAPUI. Familiarity with defect tracking and test management tools such as JIRA, Confluence, and TestRail. Basic understanding of CI/CD pipelines and source control tools (e.g., Jenkins, Git). Strong analytical, problem-solving, and troubleshooting abilities. Excellent communication skills and the ability to collaborate effectively within Agile teams. What We Offer: Competitive total rewards package. Opportunities for continuous education and professional training. Tremendous growth potential within a global, fast-growing organization.

Job Title: Business Analyst / Functional Consultant SCM Location: Chennai, India (with travel) Experience: 3 to 6 Years Qualification: BE/B.Tech or Equivalent Job Purpose: The Business Analyst / Functional Consultant will manage client assignments with a focus on Supply Chain Management (SCM) domain processes like Manufacturing, Procurement, Inventory, and Sales & Distribution. This role combines functional and technical expertise to understand client needs, translate requirements, and ensure successful ERP implementation and support. Key Responsibilities: Interface with clients to understand business requirements and processes through meetings and discussions. Collaborate closely with client teams and stakeholders to map overall business processes. Manage client relationships including change request management, solution planning, and testing coordination. Define and document customer business functions and processes accurately. Develop requirements for new system implementations and enhancements to existing ERP solutions ensuring fit-for-purpose design. Lead business process reengineering and improvement initiatives aligned to SCM domain. Validate requirements and analysis models via reviews and walkthroughs with project stakeholders. Support preparation and review of user acceptance test (UAT) cases; act as liaison during UAT execution. Continuously seek improvements in process monitoring, issue detection, and customer value delivery. Perform first-level defect analysis, coordinate fixes with engineering teams, and plan deployment in production environments. Required Skills & Experience: 3 to 5+ years of strong domain experience in Manufacturing, Procurement, Inventory, or Sales & Distribution within an ERP context. Thorough understanding of end-to-end processes such as Procure to Pay (P2P), Order to Cash (O2C), and Stores Administration. ERP implementation experience preferred. Excellent verbal and written communication skills. Willingness to travel nationally and internationally based on business requirements. Competencies: Strong documentation and specification skills. Ability to work collaboratively across cross-functional teams. Deep domain and industry knowledge in SCM. Proficient in problem-solving and visual modeling techniques. Strong client engagement and relationship management skills. Work Location: Chennai (Base location) with readiness for travel and relocation for short or long-term assignments across other locations/countries. Qualification : BE/B.Tech or Equivalent

Job Title: Pre-Sales Solutions Specialist RFID & IoT Asset Tracking Location: Chennai, Tamil Nadu (Hybrid) Experience: 5+ years Reports to: CEO Role Overview We are looking for a technical pre-sales professional to spearhead enterprise sales of RFID and IoT asset tracking solutions. You will act as the bridge between client needs spanning IT, manufacturing, and lab operations and our software/hardware portfolio, targeting Fortune 1000 companies and US government agencies. This role requires availability during US East Coast working hours. Key Responsibilities Engage with CTOs, IT leaders, and operations executives to identify and map pain points (asset visibility, audit compliance, loss prevention) to our asset tracking software, RFID tags, and IoT infrastructure. Conduct live demonstrations of real-time tracking solutions across applications such as: Lab equipment calibration management Manufacturing work-in-progress (WIP) and finished goods tracking IT asset audits for data centers Design proof-of-concept scenarios using RFID, BLE, and GPS integrations tailored to customer environments. Collaborate with deployment teams to customize solutions for challenging environments (e.g., clean rooms, oil fields, secure facilities). Educate clients on ROI metrics, highlighting benefits like 80% faster audits, preventive maintenance alerts, and loss reduction. Qualifications Minimum 5 years experience in B2B pre-sales, preferably within IoT, RFID, or enterprise SaaS domains. Technical fluency in RFID hardware, ERP/CMMS system integrations, and sensor networks is highly preferred. Proven track record selling to pharmaceutical, biotech, or industrial sectors. Lead deployments for an 18+ year innovator with prestigious clients including the Air Force and top biotech firms. Gain access to a proprietary RFID Tags Lab and a customizable software suite. Attractive compensation package with competitive base salary plus commission tied to enterprise deal closures.

Project Manager Location: Chennai, India Experience: 3+ years Skills: Project Management, Agile, Scrum, RUP, PMI, PMBOK, Waterfall, SDLC, IT Project Management, Client Handling, Communication Skills About the Role We are looking for a Project Manager with 3+ years of experience in IT project/program management. The ideal candidate should have expertise in Project Management methodologies (Agile, Scrum, RUP, PMI, PMBOK, Waterfall) and Software Development Life Cycle (SDLC). This role requires strong client handling skills, the ability to manage end-to-end projects, and the passion to build quality products. What You ll Be Doing Project Planning & Execution Oversee and manage end-to-end project lifecycle from initiation to completion. Develop and track project timelines, budgets, and deliverables. Implement Agile, Scrum, and other PM methodologies as needed. Team Coordination & Communication Act as a bridge between the development team and senior project management (SPM). Communicate effectively with developers, stakeholders, and clients. Conduct stand-ups, sprint planning, and retrospectives in Agile projects. Client Handling & Stakeholder Management Engage with clients to understand requirements, manage expectations, and ensure project success. Provide regular project updates and reports to stakeholders. Risk & Change Management Identify and mitigate risks, roadblocks, and dependencies. Be adaptable to change management and process improvements. Quality & Delivery Focus Ensure projects meet deadlines without compromising on quality. Maintain a positive, problem-solving mindset to tackle challenges. What You Bring 3+ years of experience in IT project/program management. Proficiency in PM methodologies (Agile, Scrum, RUP, PMI, PMBOK, Waterfall). Strong knowledge of SDLC & IT project lifecycle. Excellent communication & stakeholder management skills. Ability to handle multiple projects simultaneously. Positive attitude, quick learner, adaptable & resilient mindset. Work on exciting and challenging IT projects. Collaborate with a highly skilled and dynamic team. Competitive salary and career growth opportunities. If you are a motivated Project Manager with a passion for delivering quality projects, apply now to join our Chennai team!

Position: HR Recruiter Location: Chennai Domain: Human Resources Job Description Resume Sourcing: Source resumes through job portals, employee referrals, and other relevant channels. Interview Coordination: Work closely with hiring managers to understand job requirements, schedule interviews, and ensure smooth interview processes. Consultancy Liaison: Follow up with recruitment consultancies to ensure timely and quality candidate sourcing. Full-Cycle Recruitment: Manage the entire recruitment cycle from sourcing candidates to onboarding, ensuring a seamless experience for both candidates and hiring teams. Desired Candidate Profile Education: Any Graduate with strong communication skills. Skills & Attributes A keen interest in pursuing a career in HR and recruitment. Strong interpersonal and organizational skills. Multilingual candidates will have an added advantage. Preference: Immediate joiners are preferred. Qualification : Any Graduate with strong communication skills

Project Coordinator Location: Chennai Position Summary We are seeking a proactive Project Coordinator to facilitate smooth coordination between architects, consultants, and site teams. The role involves managing drawings, area statements, and client customization requests. The ideal candidate will prepare CAD drawings, coordinate approval processes, track project changes, and update ERP systems to ensure effective project execution and seamless interdepartmental communication. Key Responsibilities Coordinate with architects, structural consultants, and other relevant stakeholders to obtain and manage execution drawings. Obtain final scheme drawings and area statements from architects and verify accuracy. Share area statements with the marketing team for their use. Prepare estimates and drawings for client customization requests, working closely with site in-charges. Develop CAD drawings as required by management for project planning and execution. Track and maintain records of customization details in coordination with the marketing department. Communicate approved customization details promptly to the site teams. Provide regular updates on customization status to planning and quality control managers. Enter labor bills and relevant data accurately into the ERP system. Qualifications Bachelor s or Master s degree in Civil Engineering or related discipline. Minimum 2 years of experience as a Project Coordinator. Experience in the real estate sector is an advantage. Proficient in AutoCAD, especially in customization and drawing modifications. Strong knowledge of construction drawings, site plans, and layout interpretation. Excellent communication, time management, and organizational skills. Basic understanding of project management principles. Experience handling land records and development documentation is beneficial. Candidate Profile Self-motivated, energetic, and goal-driven. Strong analytical and detail-oriented mindset. Balanced blend of technical and business skills. Excellent interpersonal skills with the ability to foster strong internal and external relationships. Decisive and efficient, with the ability to make sound decisions quickly. Quality-focused, reliable, and maintains high integrity. Effective written and verbal communication skills. Collaborative team player comfortable working across multiple disciplines. Qualification : Bachelors or Masters degree in Civil Engineering or related discipline