KPI Tracking Jobs in Hyderabad

Position Title: Power BI Developer Location: Hyderabad Department: Data & Analytics Experience Required: 3 7 Years Employment Type: Full-Time Company: GSPANN Technologies Job Description: GSPANN is looking for experienced and motivated Power BI Developers to join our growing Data Platform team in Hyderabad. This role is ideal for professionals who thrive in a fast-paced environment and are passionate about delivering actionable insights through data visualization and business intelligence tools. Roles and Responsibilities: Design, develop, and maintain interactive Power BI reports, dashboards, and KPI scorecards. Gather and integrate data from various sources such as SQL Server, Oracle, APIs, and cloud-based systems. Implement row-level security, user access control, and data governance protocols in Power BI. Translate complex business requirements into technical solutions and visual stories. Perform data modeling, transformations, and calculations using DAX and Power Query (M). Optimize report performance and data refresh schedules. Collaborate with business stakeholders to capture requirements and deliver insights in a timely fashion. Publish and schedule reports and dashboards for automated distribution. Work with Azure services like Data Lake, Data Factory, and Power Apps (preferred but not mandatory). Skills and Experience: Proven experience (3+ years) with Power BI Desktop and Power BI Service. Strong expertise in DAX (Data Analysis Expressions) and M (Power Query). Solid foundation in Data Warehousing, ETL, and Business Intelligence concepts. Familiarity with SQL, Oracle, and other relational databases. Working knowledge of Azure (Data Factory, Data Lake, Power Apps) is a plus. Ability to interpret business requirements and translate them into technical specifications. Good understanding of Power BI workspace management, dataset refresh, and deployment pipelines. Experience in handling large and complex datasets for enterprise-level reporting. Nice to Have: Knowledge of other BI tools like Tableau or Qlik. Experience with Agile/Scrum methodologies. Exposure to CI/CD for BI deployments. Join a rapidly growing organization at the forefront of digital transformation. Work with top-tier clients across industries. Collaborate with a global team of experts in data and analytics. Accelerate your career growth with continuous learning and mentorship.

Position: Store Manager Location: Hyderabad, India Job Overview: We are looking for an experienced and results-driven Store Manager to oversee the daily operations of our retail store in Hyderabad. The ideal candidate will have a proven track record in retail management, strong leadership capabilities, and a passion for delivering exceptional customer experiences while driving store performance and profitability. Key Responsibilities: Deliver outstanding customer service to ensure high levels of satisfaction and loyalty Lead, train, and motivate the sales team to consistently achieve and exceed sales targets Develop and implement effective business strategies to increase store footfall and profitability Recruit, onboard, and manage store staff while fostering a performance-driven culture Handle customer complaints and concerns with professionalism and resolve issues promptly Ensure full compliance with all health, safety, and operational regulations Plan and manage promotional activities, in-store displays, and visual merchandising Monitor buying trends, analyze customer preferences, and prepare detailed sales and performance reports Oversee store administration tasks, including budget management and financial reporting Maintain optimal inventory levels, manage stock replenishment, and coordinate with suppliers Qualifications & Requirements: Minimum 8 years of experience in retail, with at least 3 5 years in a Store Manager or similar leadership role Proven success in achieving sales goals and managing high-performing teams Strong business acumen and a customer-centric approach Excellent leadership, communication, and interpersonal skills In-depth knowledge of retail operations and best practices Ability to multitask and thrive in a fast-paced retail environment

Position: Implementation Consultant SCM Location: Hyderabad, India Employment Type: Full-Time, Salaried Travel: 0% - 10% Compensation: Base Salary, Bonus, Benefits About Innovapptive: Innovapptive is transforming industrial operations by uniting front-line workers, back-office teams, and assets through a patented, Code-Free connected worker platform integrated with SAP and IBM Maximo. Our mobile-first SaaS solutions digitize labor-intensive processes in maintenance, operations, and supply chain for leading global brands including Shell, UNICEF, and Reckitt Benckiser. Supported by Tiger Global Management and Vista Equity Partners, we empower 350 million industrial workers worldwide to work smarter, faster, and safer. Role Overview: As an Implementation Consultant SCM, you will lead the end-to-end implementation of Innovapptive s Inventory Management mobile solutions, focusing on Supply Chain, Inventory, and Warehouse Management. You will act as a functional consultant, working closely with customers to understand their business needs, deliver best-in-class mobile solutions integrated with SAP backend systems, and ensure successful project delivery following Innovapptive s project methodology. Key Responsibilities: Lead implementation activities for mobile solutions in Inventory & Warehouse Management, Supply Chain, Procurement, and Logistics domains. Serve as a functional consultant through the entire project lifecycle, delivering configuration, solution design, and integration support. Analyze customer business processes, identify gaps, and provide best practice recommendations aligned to product capabilities. Configure SAP MM, WM, SRM, and related modules, including Stock Transport Orders, Goods Movements, Cycle Counting, Barcoding, Handling Unit management, and more. Collaborate with development teams to translate business requirements into technical designs. Communicate effectively with clients, document requirements, and manage project deliverables. Understand integration touchpoints and support backend SAP connectivity. Support multiple projects in a fast-paced environment, maintaining high quality and timely delivery. What You Bring: 4+ years total experience, with 2+ years functional consulting in SAP MM and Supply Chain Management. Strong hands-on experience with SAP MM, WM, SRM modules and business processes such as P2P, inventory management, procurement, and logistics. Expertise in SAP standard functionalities: stock transport, goods issues, inbound/outbound deliveries, RF/barcode processing, handling units, quality notifications, and PM work orders. Experience configuring workflows, master data replication, and user setup in SAP SRM. Ability to analyze and solve complex problems, leveraging SAP SD and CRM knowledge as needed. Excellent communication, client interaction, and documentation skills. Self-motivated, capable of working independently or as part of a team. Experience leading teams or coordinating project activities is a plus. Strong analytical and problem-solving mindset. What We Offer: Positive, innovative, and entrepreneurial work culture. Opportunities to work on impactful projects with global brands. Competitive salary and benefits including family medical insurance, paid parental leave, and generous PTO. Continuous learning and development through access to technical and product courses. Bi-annual performance reviews and OKR-driven growth environment. Participation in interest groups and team activities (Toastmasters, sports, book clubs, music). Innovapptive does not accept unsolicited resumes from search firms. Innovapptive is an equal opportunity employer and values diversity and inclusion. Qualified candidates will be considered without regard to any protected status under applicable laws.

Position: Program Director Location: Hyderabad, India Employment Type: Full-Time, Salaried Compensation: Base Salary, Bonus, Benefits About Innovapptive: Innovapptive is revolutionizing industrial operations by connecting front-line workers, back-office teams, and assets via a patented, code-free platform integrated with SAP and IBM Maximo. Our mobile solutions digitize complex, paper-based maintenance, operations, and supply chain processes, empowering leading global brands like Shell, UNICEF, and Reckitt Benckiser to improve asset uptime, productivity, and safety. Backed by Tiger Global and Vista Equity Partners, we aim to empower 350 million industrial workers worldwide with innovative connected worker experiences. Role Overview: We are seeking a Program Director to lead our Center of Excellence (COE) based in Hyderabad. Reporting to the VP of Professional Services, you will oversee the on-time delivery of a portfolio of projects managed by multiple Project Managers, establish and evolve PMO processes, manage project financials, and mentor project teams. You will also manage key customer relationships, support pre-sales activities, and serve as the escalation point for project risks and issues, ensuring exceptional customer satisfaction throughout implementation. Key Responsibilities: Program Leadership Provide thought leadership and strategic guidance to customer executives and implementation teams. Lead multiple projects across customers, ensuring governance, methodology, and best practices are followed. Establish and evolve COE processes, implementation methodologies, and governance models. Communicate portfolio status and risks to senior leadership. Support scoping, estimation, and proposal/SOW creation in collaboration with sales teams. Program Management Manage resource allocation and staffing based on customer needs. Build and maintain strong customer relationships and stakeholder engagement. Ensure SLA/KPI compliance and customer satisfaction across projects. Manage portfolio financials, including P&L oversight and budget adherence. Support recruitment and hiring of Project Managers. Project Management Oversight Enforce adherence to delivery methodologies and best practices across projects. Oversee project delivery quality, timelines, and budget compliance. Guide Project Managers in risk, issue resolution, and RAID management. Resolve escalated issues, manage team dynamics, and mentor delivery teams. What You Bring: Required Qualifications: 5+ years in program director or senior management roles. Deep knowledge of project/program management frameworks (Waterfall, Agile). Strong expertise in performance metrics, data analysis, budgeting, and reporting. Proficiency with MS Office and program management tools (Smartsheet, MS Project, Basecamp, etc.). Excellent organizational, leadership, and communication skills. Strategic business acumen and executive presence. Proven experience managing large SAP or SaaS implementation programs (EAM, PM, MM, WM, EWM). Skilled at prioritization, planning, and delivering complex projects. Preferred Qualifications: Bachelor s or Master s degree in management or relevant field. Experience with Big 5 consulting firms as associate partner/partner. Familiarity with JIRA project management, reporting, and dashboards. Industry knowledge in Mining, Utilities, Chemicals, Oil & Gas. What We Offer: Positive, innovative, and entrepreneurial work culture. Opportunities to lead impactful projects with global brands. Competitive salary and comprehensive benefits including family medical insurance and parental leave. Generous vacation and paid time off. Bi-annual performance reviews aligned with OKRs. Continuous learning through extensive e-learning resources. Participation in diverse interest groups and team activities. Innovapptive does not accept unsolicited resumes from search firms. Innovapptive is an equal opportunity employer committed to diversity and inclusion, providing equal consideration regardless of protected status under applicable laws. Qualification : Bachelors or Masters degree in management or relevant field.

Job Title: Business Analyst Job Category: IT Job Type: Full Time Experience: 5+ Years Location: Hyderabad (Onsite) Job Overview We are looking for a motivated and detail-oriented Business Analyst to join our team. You will play a key role in gathering and analyzing requirements, coordinating with stakeholders, and ensuring project delivery in line with agile methodologies. Your ability to communicate clearly and manage project documentation will be critical for the success of our software development initiatives. Key Responsibilities Requirement Analysis & Documentation Gather and analyze business requirements from stakeholders, users, and customers. Prepare clear and comprehensive Business Requirement Documents (BRD) and Functional Specification Documents (FSD). Project Planning & Execution Define project scope and objectives, ensuring technical feasibility. Develop detailed project plans and track delivery timelines within scope and budget. Participate actively in sprint planning, daily stand-ups, demos, and retrospectives. Stakeholder Communication Maintain proactive communication with stakeholders, internal teams, and clients. Document customer feedback and manage expectations throughout the project lifecycle. Product Design & Development Support Design solution prototypes and UI mockups adhering to company standards. Prioritize features, enhancements, and bug fixes based on business impact. Market & Product Research Conduct research to identify market trends and improvement opportunities. Present actionable insights and innovation strategies to stakeholders. Training & Support Lead knowledge-sharing sessions and onboarding for new and junior team members. Identify customer issues and suggest practical solutions or workarounds. Required Qualifications MBA or Engineering degree in Computer Science or related field. Proven experience in business analysis within a software development environment. Strong understanding of Agile and Scrum methodologies. Excellent verbal and written communication skills. Ability to organize and manage multiple tasks with strong attention to detail. Preferred Qualifications PMP or Scrum Certification. Experience with requirement management tools and platforms. Exposure to client-facing roles and enterprise software solutions.

Job Summary: Senior Operations Specialist Location: Hyderabad, India Grade Level: 09 Department: Operations Group Division: S&P Global Ratings Role Overview: As a Senior Operations Specialist, you will act as the central point of coordination for office operations, employee engagement, and executive support in S&P Global s Hyderabad Orion office. Reporting to the site leader, you will ensure operational efficiency through calendar, travel, and logistics management while also driving site-level initiatives in collaboration with global teams. Key Responsibilities: Support senior leadership by managing calendars, travel, logistics, and expenses. Lead site-level initiatives including employee engagement programs, large-scale meetings, town halls, and office communication efforts. Coordinate cross-functional projects with HR, Finance, Facilities, Security, and Procurement. Manage vendor relations, procurement workflows, seating/headcount data, and office supplies. Oversee project and operations documentation, newsletters, and internal communication. Provide a point of continuity for visiting leaders and remote team members. Identify process improvements to enhance operational efficiency and compliance. Who You Are: Education: Bachelor s degree or higher. Experience: 4+ years in administrative, operations, or office management roles preferably in IT or financial services. Skills: Strong project coordination, stakeholder management, and multitasking abilities. Excellent written and verbal communication. Proficient in Microsoft Office Suite, with experience in Excel, PowerPoint, and tools like Tableau. Familiar with project management methodologies such as Agile or SCRUM. Soft Skills: High emotional intelligence, initiative, and ability to work independently and under pressure. Comfortable working with diverse, global teams and senior stakeholders. What You ll Gain: Exposure to executive operations and high-impact initiatives within a global organization. Career development through interaction with cross-functional teams and senior leaders. A role that blends strategic thinking, operational oversight, and employee engagement. Access to best-in-class benefits and professional growth tools. About S&P Global Ratings: S&P Global Ratings is the leading provider of credit ratings, research, and sustainable finance opinions. We deliver independent insights that help businesses, governments, and institutions make decisions with clarity and confidence. As part of S&P Global, we empower global markets with data-driven intelligence. Qualification : Bachelors degree or higher.

Role Overview The RevOps lead will play a central role in the company s Go-to-Market operations, collaborating closely with Sales, Marketing, and other cross-functional teams. This role focuses on optimizing workflows and delivering actionable insights through data management and reporting. Key Responsibilities Workflow and Process Improvement: Streamline workflows to improve efficiency and drive operational excellence across sales and marketing. Reporting and Dashboards: Create and maintain reports and dashboards to track key performance metrics for informed decision-making. Sales Data and Campaign Analysis: Analyse sales data and campaigns to provide actionable insights and recommendations to stakeholders. Territory Management: Oversee and optimize territory management processes for equitable distribution and efficient coverage. Marketing Operations: Oversee marketing ops functions, including email and campaign management, automation, and reporting. Operational Strategy: Develop short-term and long-term strategies to support revenue-driven programs. Ad-hoc Support: Respond to ad-hoc requests from key stakeholders, ensuring timely and accurate responses. Manage and Optimize Tech Stack: Build, configure, and maintain core RevOps technologies including Salesforce, HubSpot, and other tools. What We re Looking For: 6+ years of experience in revenue operations, sales operations, or related fields, preferably in an enterprise B2B SaaS environment. Proven experience in building and scaling revenue operations functions, especially in early-stage startups. Strong analytical skills with the ability to derive actionable insights from complex data sets. Expertise in CRM (e.g., Salesforce, HubSpot), marketing automation, and revenue operations tools. A strategic thinker with a detail-oriented approach, proactive in identifying and solving problems. Willingness to work extended hours as needed to meet business requirements and project deadlines. Strong communication skills, with the ability to effectively collaborate across all levels of the organization.

Transform Business Processes with Us! Location: Hyderabad, India We are seeking an experienced SAP Signavio Consultant to help our clients analyze, optimize, and enhance their business processes using the SAP Signavio software suite. You will work closely with clients to understand challenges, identify inefficiencies, and recommend solutions that drive operational excellence. As an integral part of our consulting team, you will be responsible for process modeling, system integrations, and value-driven insights, ensuring seamless adoption of SAP Signavio Process Manager, Process Governance, and Process Intelligence. Key Responsibilities Process Analysis & Optimization Collaborate with clients to understand their business processes, scenarios, and challenges. Leverage Signavio tools to analyze, optimize, and document business processes. Identify areas for improvement and provide tailored recommendations. SAP Signavio Implementation & Integration Lead the setup and integration of SAP Signavio with S/4HANA, ERP, and other digital platforms. Work on data connections, custom integrations, and KPI dashboards to enhance client decision-making. Support BPM content migration from tools like ARIS, BIC, ViFlow to Signavio. Customer Engagement & Consulting Conduct proof-of-concept initiatives and drive consulting projects. Deliver workshops, enablement sessions, and formal read-outs to customers. Serve as the SAP Signavio Subject Matter Expert (SME), supporting SAP customers and partners. Technical Expertise & Best Practices Provide technical consulting expertise on Signavio customization, data mining, and process modeling (BPMN 2.0). Develop custom Signavio solutions including PI script modifications and advanced analytics visualizations. Ensure system and data integration between client systems and SAP Signavio. Collaboration & Knowledge Sharing Support and mentor other Signavio consultants with client engagements. Collaborate with the product development team to improve Signavio features. Stay up to date with industry trends and best practices in business process management. Required Skills & Experience Hands-on experience with SAP Signavio, including Process Manager, Process Governance, and Process Intelligence. Experience with database systems, data mining, and analytics visualization. Strong process modeling skills with familiarity in BPMN 2.0. Expertise in SAP system integrations, including S/4HANA, ERP, and other enterprise systems. Technical proficiency in customizing Signavio solutions, PI Scripts, and data connectors. Proven ability to lead consulting engagements, drive adoption, and resolve technical challenges. Strong analytical, problem-solving, and communication skills. Self-motivated, proactive, and a team player who thrives in a collaborative environment. Work with global clients to transform their business processes. Opportunity to lead high-impact projects with cutting-edge technology. Continuous learning & professional development with expert teams. Collaborative, innovative, and growth-driven work culture. If you re passionate about business process optimization and SAP Signavio, we d love to hear from you! Apply now and be a part of our transformational journey!

Position: Project Manager Location: Hyderabad, India Employment Type: Full-Time, Salaried Compensation: Base Salary + Bonus + Benefits About Innovapptive: Innovapptive is revolutionizing the industrial workforce by connecting front-line workers, back-office teams, and assets through our patented, Code-Free platform for SAP and IBM Maximo. Our solution digitizes traditionally manual, paper-based processes in maintenance, operations, and supply chain, empowering workers with configurable mobile apps and enabling real-time visibility and insights for back-office teams. Trusted by industry leaders like Newmont Mining, Shell, UNICEF, and Reckitt Benckiser, Innovapptive improves asset uptime, productivity, safety, and workforce management saving millions for our clients. Backed by Tiger Global Management, a global marquee fund with over $30 billion in assets and a history of investing in unicorns like Spotify and Netflix, we are driven by our people, innovation, and a mission to empower 350 million industrial workers worldwide. Role Overview: As a Project Manager, you will lead project delivery ensuring scope, timeline, budget, and quality targets are met. You will engage with customers, manage expectations, coordinate cross-functional teams, and mitigate risks to deliver business outcomes. Your role includes resource planning, stakeholder collaboration, and continuous project monitoring. Key Responsibilities: Lead project teams to deliver projects on time and as per requirements. Monitor progress and risks; resolve issues proactively and escalate as needed. Facilitate effective communication across project teams and departments. Develop, maintain, and communicate comprehensive project plans. Manage internationalization and translation project intakes and executions. Ensure project team members possess the required skills and qualifications. Perform other duties as assigned. Qualifications & Experience: Bachelor s degree in Business, Software Engineering, Computer Science, or equivalent. 5 7 years of project management experience in software development or software projects. Strong understanding of SDLC processes; ERP experience is a plus. Proficient with project management tools and methodologies. Excellent verbal and written English communication skills. Experience working in a global, customer-facing role. Ability to manage multiple priorities in a fast-paced, dynamic environment. Passion for continuous learning and skill development. What We Offer: Innovative, collaborative, and entrepreneurial work culture. Opportunity to work with global brands on impactful projects. Competitive salary with performance-based bonus. Comprehensive medical insurance covering family members. Paid maternity and paternity leave. Generous vacation and paid time off. Bi-annual performance reviews and transparent feedback. Access to extensive learning and development resources. Employee interest groups and clubs for professional and personal growth. Innovapptive is an equal opportunity employer committed to diversity and inclusion. We encourage applicants of all backgrounds to apply. Qualification : Bachelors degree in Business, Software Engineering, Computer Science, or equivalent.

Logistics Asset Manager Location: Hyderabad, India Full Time Company: Meta Meta s Enterprise Operations Supply Chain is focused on delivering integrated, scalable, and robust services to meet internal IT needs while supporting an expanding product and service portfolio. We are seeking an experienced Logistics Asset Manager to lead the end-to-end lifecycle of asset and inventory management, process automation, and regional service integration for logistics operations in India. This full-time role is based in Hyderabad and requires less than 20% travel. Key Responsibilities: Lead ideation and development of scalable logistics processes to support Meta s evolving internal products and services. Own and manage asset lifecycle operations and inventory management systems across supported business streams. Serve as a regional/country-specific IT logistics service owner, overseeing operations, governance, health & safety compliance, and continuous improvement. Drive service integration for new business streams and define operational success metrics. Maximize supply chain efficiency through automation and process innovation in a fast-evolving environment. Ensure compliance with internal audit, trade regulations, tax, and accounting procedures. Establish and maintain relationships with suppliers, partners, and internal stakeholders. Collaborate cross-functionally across departments and geographies to standardize and optimize asset management services. Provide operational insight and recommendations to minimize risk and improve service levels. Minimum Qualifications: 3+ years of experience in supply chain operations, logistics, or asset management. Hands-on experience with enterprise inventory management and ticketing systems. Experience in forward and reverse logistics with regionally or globally dispersed teams. Strong process improvement and customer SLA management capabilities. Bachelor s degree or equivalent experience in logistics, operations, or a related field. Proven communication skills to convey new concepts to cross-functional stakeholders. Problem-solving mindset with experience managing ambiguity and delivering results. Preferred Qualifications: Knowledge of compliance, financial, and secure supply chain frameworks. Data-driven mindset with experience in operational metrics and KPI evaluation. Background in IT hardware asset management. Experience working in dynamic, fast-paced environments with changing priorities. About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. From Facebook and Instagram to WhatsApp and Messenger, we empower billions around the world. Now, we're advancing toward immersive experiences such as AR and VR to build the next evolution in social technology. Come help shape the future beyond the screen. Equal Employment Opportunity: Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy or related conditions), sexual orientation, gender identity or expression, age, veteran status, disability, or other legally protected status. Qualification : Bachelors degree or equivalent experience in logistics, operations, or a related field.

Consumer QA Analyst III At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value-added Customer Support in Crypto. Our team is dedicated to eliminating customer pain points, empowering our global user base via self-service and automation, and optimizing customer support interactions to create an effortless experience. As a Consumer QA Analyst III, you will serve as a subject matter expert, quality officer, and process engineer for specific lines of business (LOB). Aligned with our mission to deliver outstanding support, you will work closely with production QA teams to ensure compliance with audit requirements, generate actionable insights, and share key findings with stakeholders. You will lead quality programs aiming to enhance metrics for your assigned LOB, embodying the philosophy that QA professionals are catalysts for improvement and innovation, not just auditors. Please note that this role is expected to report onsite in our Manila/Hyderabad office. Kindly expect to work in a US timezone per business needs. What you ll be doing (ie. job duties): Full ownership of quality program:Govern the quality management of specific lines of business assigned to you. Ensure quality deliverables are done on time based on business requirements. Analyze metric trends:Support our business operations by analyzing KPI trends and conduct root cause analysis. Surface agent and non-agent opportunities and work with different stakeholders (Workforce Management, Vendor Management, Operations, Learning & Development, Content, Compliance, etc.) by proposing a solution and executing it. Communicate quality issues: Present QA findings, insights, and recommendations persuasively to inspire positive change via business reviews and other channels with your stakeholders. Manage quality projects and deployments:Work with the QA leaders in developing quality solutions for your LOBs which will help drive metric improvement. Own dashboard management: Work with Analytics in developing and maintaining quality dashboards to monitor KPI movements. Facilitate calibration sessions: Ensure productive discussions during calibration calls with production QAs, training facilitators, and operations. Drive alignment scores above expectations. Handle disputes and escalations: Work with your stakeholders in managing audit disputes and misalignments. Clarify process grey areas and make in black and white in our agent SOPs. Prioritize critical escalations as needed and work with your stakeholders in minimizing such instances. What we look for in you (ie. job requirements): Relevant Experience:3+ years of experience in quality management in customer service operations. [For internal applicants]:Process expert with strong knowledge in complex workflows. 90%+ QA score with no captured critical error in the past 6 months, and currently not in any performance improvement plan. Mission-driven:Strong commitment to Coinbase s mission with a passion of improving customer experience. Problem solver:Excellent analytical and problem-solving skills to identify trends, patterns, and areas for improvement. Ability to translate QA data into actionable insights. Expert calibrator: Strong communications skills in facilitating discussions and handling misalignments. Ability to handle disagreements but knows when to sway to other s perspectives. Project management:Excellent project management skills in handling quality-specific projects. Reporting management: Great skills in dashboard reporting, documentation, and presentation creation. This includes proficiency in using Google Sheets, Docs, and Slides. Stakeholder management:Exceptional communication and interpersonal abilities, engaging and influencing stakeholders as needed. Organizational and time management:Excellent organizational and time management skills, able to prioritize tasks and manage competing deadlines. Nice to haves: Prior supervisory experience is a huge advantage Experience in supporting high-value customer, account management, and elevated support Basic crypto knowledge COPC or Lean Six Sigma Yellow/Green Belt certification Familiarity with change management processes Familiarity with quality management tools such as NICE/MaestroQA

About Us Planful is a leader in financial performance management cloud software, helping businesses achieve peak financial performance through streamlined planning, budgeting, consolidations, reporting, and analytics. Our platform empowers finance, accounting, and business professionals to plan confidently, close faster, and report accurately. More than 1,500 organizations, including industry leaders such as Bose, Boston Red Sox, Five Guys, Grafton Plc, Gousto, Specialized, and Zappos, rely on Planful to accelerate cycle times, improve productivity, and enhance accuracy. Backed by Vector Capital, a global private equity firm, Planful remains at the forefront of innovation in financial performance management. Learn more at planful.com. About the Role: Technical Customer Account Manager Planful is seeking a Technical Customer Account Manager to manage key customer account tasks and support global clients in adopting new features of our platform. Reporting to the AVP of Customer Experience in India, you will help customers maximize their use of Planful s solutions through proactive account management, feature adoption support, and leading training sessions. In this role, you will engage regularly with a global customer base, ensuring smooth operations and high levels of satisfaction. Strong English communication skills are essential for success, as you will communicate complex concepts in a clear and engaging manner. Responsibilities Account Management: Handle routine administrative tasks, including user management, account configuration, and organizing training sessions. Feature Adoption: Promote the value of new product features and guide customers through their adoption journey. Customer Support: Help customers fully utilize Planful s platform by providing ongoing support and conducting regular check-ins. Training & Enablement: Lead customer training sessions to ensure users are equipped to make the most of the platform s capabilities. Customer Communication: Build strong relationships and maintain effective communication with global clients. Cross-functional Collaboration: Work closely with internal teams to deliver a seamless and consistent customer experience. What You Bring to the Table Operational Expertise: Proven experience managing administrative tasks such as user management, account setup, and customer training. Strong Communication Skills: Excellent verbal and written English, with the ability to explain technical concepts clearly and effectively. Customer-Centric Mindset: Proactive approach to customer engagement and relationship management. Experience in a customer-facing role, particularly in SaaS or customer support, is highly preferred. Technical Aptitude: Ability to quickly learn and explain new software features to customers. Experience with product-based SaaS companies is strongly preferred. Financial Expertise: Bachelor s or master s degree in accounting or finance, or at least 3 years of experience in an accounting or finance-related role. Adaptability: Willingness to learn, grow, and thrive in a dynamic, fast-paced environment. At Planful, our mission is to help our customers and our people achieve peak performance. We are proud of our best-in-class culture, built on a foundation of collaboration, innovation, and personal growth. Here s what makes Planful a great place to work: Time Off & Wellness: 2 volunteer days, birthday PTO, and quarterly company-wide wellness days. Parental Support: 3 months of diaper supplies and meal deliveries for the first month of maternity/paternity leave. Annual Company Event: Planful Palooza a company-wide culture kickoff, most recently held in Goa, India. Professional Growth: Company-wide mentorship program, executive-sponsored initiatives, and manager-specific monthly training programs. Employee Resource Groups (ERGs): Join groups such as Women of Planful, Parents of Planful, and more. We encourage everyone to bring their authentic selves to work and support new ERGs along the way. Qualification : A Bachelors/Masters degree in Accounting or finance is highly preferred, or the equivalent of 3 years of experience in an accounting/finance-related role.

At Planful, you ll work with a talented and passionate team dedicated to building the best product in the financial planning space. Beyond collaborating with fantastic people and customers, we offer a vibrant work environment and great benefits. As an Engineering Operations Analyst, you ll be part of a dynamic, high-impact role with strategic and operational responsibilities. You will combine data analytics, technical knowledge, business acumen, and leadership skills to help improve and optimize engineering operations. Role: Engineering Operations Analyst Reports to: SVP of Engineering What You Will Do Trends & Insights: Analyze qualitative and quantitative data to provide insights that improve product development and maintenance processes. Program Leadership: Define program scope, OKRs, and KPIs, ensuring alignment with stakeholder objectives. Cross-functional Collaboration: Partner with operations, engineering, and product teams to enhance efficiency and drive key initiatives. Risk Management: Identify and mitigate risks, escalating issues when necessary to ensure timely resolution. Communicate clearly with cross-functional partners across the company. Continuous Improvement: Evaluate program performance and implement improvements to optimize efficiency and outcomes. Communication: Provide regular program updates to stakeholders, including executive leadership. Conduct weekly, monthly, and quarterly business reviews. Track and communicate progress using clear success metrics. Decision Making: Build strong relationships with technical and non-technical stakeholders across diverse teams to enable informed decision-making, prioritization, and risk management. Governance: Establish program governance structures, ensuring effective management of risk mitigations, postmortems, and escalations. What You Will Need Strong analytical and quantitative skills, with the ability to use data and metrics to support assumptions, recommendations, and customer/product-focused decisions. Experience solving structured and ambiguous problems at scale, with excellent attention to detail in fast-paced environments. Proven ability to manage technical cross-functional projects, including planning, execution, estimation, risk management, and stakeholder engagement. Self-motivated with a strong affinity for strategic problem-solving, operations management, and driving results. Solid analytical, problem-solving, negotiation, and organizational skills. Ability to explore and learn new technologies and hybrid processes. Excellent written and verbal communication skills, with the ability to influence and collaborate across job functions. Preferred Qualifications Experience working with scaled product teams. Demonstrated leadership and communication skills, with the ability to interact with both technical and non-technical teams. Previous experience in a product-based SaaS company or similar fast-changing environment. At Planful, we help our customers and our people achieve peak performance. We take pride in fostering a culture that encourages growth, collaboration, and inclusivity. Here are just a few reasons to join our team: Time Off & Wellness: 2 volunteer days, birthday PTO, and quarterly company-wide wellness days. Parental Support: 3 months of diaper supplies and meal deliveries during the first month of maternity/paternity leave. Annual Company Event: Planful Palooza our in-person, company-wide culture kickoff, most recently held in Goa, India. Professional Development: Company-wide mentorship program, executive-sponsored initiatives, and manager-specific monthly training programs. Employee Resource Groups (ERGs): Join communities such as Women of Planful and Parents of Planful. We encourage you to bring your authentic self to work and create new ERGs along the way.

Job Responsibilities Account management - Proactively manage client relationships to ensure renewals, reference-ability and facilitate expansion opportunities with sales teams Drive Product Adoption & Demonstrate Business Value Drive the adoption of Zimperium s solution within the Customer s user base and assist the Customer to realize the business value Product & Domain Expertise - Demonstrate strong domain & functional understanding of the solution and be a trusted advisor to the Customer. This includes basic technical skillset to understand architecture; being able to extract & interpret the underlying business data Customer Satisfaction & Risk Management Maintain a high level of customer satisfaction and be the primary interface to manage risks and escalations effectively. Customer Advocacy - Gather Customer s feedback about products, their use-cases channel them effectively to drive product capabilities. Customer Onboarding Assist the Customer with deployment planning, best practices deployment approach and proactive management of risks to facilitate a smooth and agile rollout of the solution Requirements 5 7 years of Security Operations experience, ideally working with SaaS customers to drive adoption of a technical platform or solution. 7+ years experience in an enterprise CSM capacity, with 10+ yrs. experience in an enterprise SaaS product support environment Strong experience with building and developing long-lasting executive-level relationships (including with CISO s and CIO s) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers) Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer s trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customer s investment Strong written, spoken, and presentation skills, with the ability to communicate effectively with all levels of the organization - both internally and externally Proven ability to introduce and review new product features, best practices, and follow up with customers to advance desired platform adoption/usage Strong technical troubleshooting skills (i.e., previous support or SE experience), and an ability to collaborate, coordinate and escalate issues within a team of product support professionals Previous experience with Internet and networking technologies and products, including email security products Well versed with using case management systems and CRM s (e.g., SFDC / JIRA) Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Proven Technical abilities with SIEM/SOAR solution with additional experience of SOC Operations Qualification : Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required

Company Overview: Ignatiuz is a digital transformation and intelligent workplace consulting company with offices in the US (PA) and India (Indore). Our mission is to accelerate digital performance through innovation and automation. We have a proven track record of delivering high-quality solutions for a variety of Fortune 500 clients, driving business success through innovation. Role Overview: We are seeking an experienced Business Process Management (BPM) Specialist to join our team. In this role, you will focus on analyzing and improving business processes, designing and implementing enterprise applications, and optimizing workflows to streamline operations. You will play a key role in identifying inefficiencies, implementing automation solutions, and ensuring alignment with organizational goals. Key Responsibilities: Business Process Analysis: Analyze and deeply understand current business processes to identify areas for improvement and optimization. Process Optimization: Design, develop, and implement effective business process management solutions to improve operational efficiency. Collaboration: Work closely with cross-functional teams, including developers, product managers, and business stakeholders to ensure enterprise applications meet business requirements. Process Mining & Automation: Utilize business process mining techniques to uncover inefficiencies and opportunities for process improvements, and implement automation solutions to streamline workflows. Technical Expertise: Apply your technical knowledge and experience to support the development and implementation of business applications that align with business goals. Stakeholder Engagement: Engage with stakeholders to gather requirements, provide insights, and ensure alignment of solutions with organizational objectives. Documentation: Prepare and maintain comprehensive documentation, reports, and status updates to communicate findings, recommendations, and project progress to stakeholders. Industry Trends: Stay updated with industry trends and best practices in BPM, process mining, and automation to continuously improve business processes. User-Centered Solutions: Develop and utilize user stories, personas, and user journeys to ensure solutions are aligned with user needs and expectations. Agile Methodologies: Apply Agile methodologies to manage projects, ensuring iterative development, timely delivery, and continuous feedback loops. Agile Ceremonies: Facilitate Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives to maintain project momentum and team alignment. Requirements: Experience: Minimum of 3 years of experience in business process understanding, business process management, and business process automation. Enterprise Applications: Proven experience in designing and implementing enterprise applications to meet business requirements. Technical Expertise: Strong technical skills and expertise in relevant BPM tools and technologies. Process Mining: Proficiency in business process mining techniques and tools to identify areas for process improvement. Industry Knowledge: Understanding of industry-specific business processes and regulations. User-Centric Design: Experience with creating and utilizing user stories, personas, and user journeys to ensure solutions meet end-user needs. Communication: Strong communication and collaboration skills to engage effectively with stakeholders. Project Management: Ability to manage multiple projects and priorities in a fast-paced environment. Agile Experience: Experience working in Agile environments and familiarity with Agile methodologies. Education: Bachelor s degree in Business Administration, Information Technology, or a related field. Qualification : Bachelors degree in business administration, Information Technology, or a related field.

Job title: Senior Analyst Forecasting & Analytics Location: Hyderabad About the job Sanofi Global Hub (SGH) is an internal Sanofi resource organization based in India and is setup tocentralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, andR&D, Data & Digital functions . SGH strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, andCommercial organizations in Sanofi, globally. Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. At our Sanofi we are leveraging analytics and technology, on behalf of patients around the world. We are seeking those who have a passion for using data, analytics, and insights to drive decision making that will allow us to tackle some of the world s greatest health threats. Within our commercial Insights, Analytics, and Data organization we are transforming to better power decision-making across our end-to-end commercialization process, from business development to late lifecycle management. Forecasting and analytics deliverables support planning and decision making across multiple functional areas such as finance, manufacturing, product development and commercial. In addition to ensuring high-quality deliverables, our team drives synergies across the franchise, fosters innovation and best practices, and creates solutions to bring speed, scale and shareability to our planning processes. As we endeavour, we are seeking a dynamic talent for the role of Senior Analyst Forecasting & Analytics It is essential to have someone who understands and aspires to implement innovative analytics techniques to drive our insights generation across different functions. Job Summary Main Responsibilities: People: Maintain effective relationship with the stakeholders (Country & Cross border Teams) within or cross GBUs and tasks with an end objective to develop educational and communication content as per requirement. Actively lead and develop SGH operations associates and ensure innovative technologies are leveraged. Initiate the contracting process and related documents within defined timelines; and Collaborate with global stakeholders for project planning and setting up the timelines and maintaining budget. Performance:Support forecasting activities (pre and post forecasting), including updating TM1 PAFE (excel based) models, testing data push to TM1. Creating complex TM1 Planning analytics reports Quick, Dynamic, and customized. Test and validate report working in TM1 web. Largely working on creating/updating TM1/Planning analytics views, using MDX to create subsets for views, working with Production support to create ad hoc Turbo integrator processes, Writing business rules. Define and evaluate reporting and analytics needs at the individual country level or market level while enhancing solutions. Design TM1 dimensions, attributes, aliases, cubes for new markets/products additions and ready to launch products thus evolving the existing TM1 application. Oversee monthly actuals load process, validate the data. Work with production team to deploy solutions. Integrate new data sources with TM1. Streamline and optimize forecasting collection and submission process. Refresh Existing Reports and identifies improvement opportunities in reporting and BI tools and as needed structure / functionality with the latest insights as they become available. Collaborate with Digital teams to enhance data access across various sources, develop tools, technology, and process to constantly improve quality and productivity. Create robust forecast models and dashboards taking into consideration key data, insights, trends, and assumptions around patient flow, market dynamics, competitive landscape, payer mix, supply chain inventory fluctuation, etc. Evaluate and maintain existing forecast models; identify and prioritize areas for improvement to iteratively improve function over time. Refresh forecast model assumptions and as needed structure / functionality with the latest insights as they become available. Process:Identify and interpret business needs, analyse, and prioritize the requirements, write functional specifications, design, and analyse data, identify gaps, and provide business requirements and expectations feedback. Support delivery of projects in terms of resourcing, coordination, quality, timeliness, efficiency, and high technical standards for deliveries made by the business teams. Secure adherence to compliance procedures and internal/operational risk controls in accordance with all applicable standards Refresh report on frequency/cycle basis (weekly/monthly/quarterly/annually), along with QC checks for each refresh Use latest tools/technologies/methodologies and partner with internal teams to provide support on all sort of regular and ad hoc business analytics activities like build, maintenance, and enhancements of such systems. Ability to work cross-functionally, gather requirements, analyse data, and generate insights and reports that can be used by the GBU. Support delivery of projects in terms of resourcing, coordination, quality, timeliness, efficiency, and high technical standards for deliveries made by the business teams. Stakeholder:Work closely with global teams and/ external vendors to ensure the end-to-end effective project delivery of the designated deliverables. About you Experience: 4+ years of experience in pharmaceutical product commercial forecasting and analytics. In-depth knowledge of common databases like IQVIA, APLD, Engagement and execution data. Soft Skill & Technical Skills: Strong learning agility; Ability to manage ambiguous environments, and to adapt to changing needs of the business; Good interpersonal and communication skills; strong presentation skills a must; Team pla...

Scrum Lead (Scrum Master) Full-Time | Hyderabad, India Department: Engineering PMO Location: On-site | Hyderabad, Telangana Experience: 5+ Years (2+ Years in Agile/Scrum Leadership) Salary: Competitive, based on experience Work Type: Full-Time Job Overview We re looking for an experienced and proactive Scrum Lead (Scrum Master) to join our Engineering PMO team at ZL. In this role, you ll champion Agile principles, facilitate Scrum ceremonies, and guide high-performing development teams toward consistent, timely, and high-quality product delivery. This is a key leadership position that combines team coaching, process facilitation, and delivery ownership in a dynamic and collaborative environment. Key Responsibilities Facilitate all core Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives. Mentor and support Scrum Teams and Product Owners in adopting and optimizing Agile methodologies. Proactively identify and remove blockers, enabling smooth and efficient workflows. Track and communicate team performance through Agile metrics such as velocity, burn-down/burn-up charts, and cumulative flow diagrams. Promote a culture of self-organization, continuous improvement, and collaborative problem-solving. Work with cross-functional teams, including developers, QA, and other Scrum Masters, to align delivery schedules and improve coordination. Ensure effective use of Agile tools, especially Jira and Confluence, for project tracking and documentation. Foster transparency and communication with stakeholders by delivering regular progress updates and sprint reports. Required Qualifications Bachelor s degree in Computer Science, Engineering, or related technical discipline. 5+ years of experience in software development or IT, with at least 2 years in a Scrum Master, Scrum Lead, or Agile Coach role. Strong understanding and practical application of Scrum, Agile frameworks, and SAFe methodologies. Certified Scrum Master (CSM), PSM I/II, or equivalent Agile certification highly preferred. Experience working with distributed or global teams in a fast-paced Agile environment. Proficient in Agile project management tools, especially Jira, Confluence, or similar platforms. Excellent facilitation, coaching, interpersonal, and communication skills. Preferred Skills (Nice to Have) Experience in Scaled Agile (SAFe) or other enterprise Agile frameworks. Background in engineering or software development. Exposure to Agile metrics dashboards, automation tools, and DevOps practices. Play a leadership role in driving Agile excellence within a high-impact engineering team. Work on innovative, large-scale enterprise platforms. Collaborate with a global team of talented professionals. Competitive salary and career growth opportunities. Apply now to join ZL as a Scrum Lead in our Hyderabad office and help shape the future of our engineering delivery. Qualification : Bachelor's degree in Computer Science, Engineering, or related field.

Senior Software Development Engineer in Test (SDET) QA Location: Hyderabad, IN Employment Type: Full-Time Department: Engineering Role Overview We are seeking an experienced and pragmatic Senior SDET to elevate our testing practices and ensure the reliability and efficiency of our cutting-edge data management, governance, and analytics software at Internet scale. Your work will directly empower decision-makers to leverage data for impactful community improvements. This role requires a hands-on tester with a strategic mindset, able to balance manual exploratory testing with automation and continuous process improvements. You will work closely with product owners, developers, QA teams, and release managers to champion quality throughout the software lifecycle. Key Responsibilities Review and enhance test strategies, plans, and coverage to identify and mitigate risks based on product requirements. Develop and maintain automated test suites, harnesses, and test applications. Collaborate with QA teams and partners to understand system specifications and recommend testability improvements. Enhance CI/CD pipelines with automated testing and scripting to ensure seamless continuous delivery. Partner with developers, product managers, and analysts to ensure testable requirements and robust quality. Drive testability and diagnostics integration into products for faster troubleshooting. Share automation testing best practices and tools across teams. Participate in peer design/code reviews and Agile scrum ceremonies. Perform exploratory/manual testing as needed to support releases. Adhere to coding standards and software development lifecycle processes. Required Qualifications Master s degree in Engineering or a Bachelor s degree with 4+ years of professional software engineering/testing experience. Proficiency in at least one programming language: .NET, Python, or Java. Experience testing enterprise-level applications and systems. Strong background in API testing and automation frameworks/tools. Experience with Jenkins and building/maintaining CI/CD pipelines. Proven expertise in QA processes including test planning, execution, defect tracking, and release management. Hands-on experience with Agile methodologies and sprint ceremonies. Skilled in developing high-quality test automation frameworks. Familiarity with tools like Mocha, Jasmine, JIRA, GitHub, and GitLab. Experience testing cloud applications on Azure, AWS, and on-prem environments. Knowledge of security testing and static code analysis tools. Proficient in querying relational databases and working with complex schemas. Deep understanding of software quality assurance methodologies integrated with SDLC. Work on innovative, impactful data software at Internet scale. Collaborate with a talented global engineering team. Opportunity to influence testing strategies and automation best practices. Dynamic, growth-oriented environment fostering continuous learning. Qualification : Masters degree in Engineering or a Bachelors degree with 4+ years of professional software engineering/testing experience.

Position: EAM Domain Expert Location: Hyderabad, India Employment Type: Full-Time, Salaried Compensation: Base Salary, Bonus, Medical Benefits About Innovapptive: At Innovapptive, we are transforming industrial operations by connecting front-line workers, back-office teams, and assets through our patented, code-free platform integrated with SAP and IBM Maximo. Our mobile-first connected worker solution digitizes maintenance, operations, and supply chain processes, empowering some of the world s largest brands including Shell, UNICEF, and Newmont Mining to improve asset uptime, productivity, safety, and workforce engagement. Backed by Tiger Global Management and Vista Equity Partners, Innovapptive is recognized as one of the most innovative tech platforms by Nasscom and is Great Place to Work (GPTW) certified for three consecutive years. Role Overview: We are seeking an experienced Maintenance and Reliability Domain Expert to join our team. You will play a key role collaborating with product management and professional services to align our Industrial SaaS offerings with the real-world needs of maintenance and reliability professionals. Your deep domain expertise will help shape product strategy, optimize workflows, and enhance the connected worker experience. Key Responsibilities: Serve as the subject matter expert on maintenance and reliability best practices, including Work Identification, Planning & Scheduling, Execution, and Closure. Collaborate with product management on feature prioritization, roadmap planning, and product enhancements. Analyze user personas maintenance professionals and technicians to deeply understand their pain points and workflow challenges. Optimize maintenance workflows to enhance technician productivity and reduce backlogs. Identify opportunities to minimize downtime via preventive and predictive maintenance strategies. Design and conceptualize user-centric solutions aligned with our mobile-first connected worker philosophy. Gather and prioritize requirements from customers and internal stakeholders into actionable product features. Develop training materials and documentation tailored to maintenance professionals. Stay abreast of emerging trends, technologies, and competitive offerings in maintenance and reliability. Champion rapid product iteration, driving efficiency, quality, and speed-to-market. Collaborate cross-functionally with engineering, design, marketing, professional services, and sales teams. Advocate for customers throughout the product lifecycle using data-driven decision making, user research, and usability studies. Thrive in a fast-paced, startup-like environment demonstrating adaptability, innovation, and results orientation. What You Bring: Required Qualifications: Bachelor s degree in a relevant field; advanced degree or certifications a plus. 8+ years of experience in industrial software focusing on maintenance and reliability processes. Strong expertise in Work Identification, Planning & Scheduling, Execution, and Closure. Excellent analytical, problem-solving, communication, and presentation skills. Ability and willingness to travel as needed. Preferred: Proven collaboration with cross-functional teams (product, engineering, professional services). Experience with mobile-first and connected worker technologies. What We Offer: Competitive compensation including stock options. Exceptional health, vision, and dental coverage for you and your family. Positive, innovative, and entrepreneurial work environment. Opportunity to work with global industry leaders. Generous vacation and paid time off. Paid maternity and paternity leave. Bi-annual performance reviews in an OKR-driven culture. Access to extensive learning & development resources. Participation in diverse interest groups and employee clubs (sports, music, Toastmasters, etc.). Innovapptive does not accept unsolicited resumes from search firms. Innovapptive is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to legally protected characteristics. Qualification : Bachelors degree in a relevant field; advanced degree or certifications a plus.

Job Title: Senior Software QA Engineer Location: Hyderabad Company: DuPont About DuPont: At DuPont, we create essential innovations that help the world thrive from delivering clean water to over a billion people, to building materials that power the technology in smartphones and electric vehicles. Our people work on the things that truly matter. Join us and make a meaningful impact on the world around you. Position Overview: We are looking for a Senior Software QA Engineer with a strong background in automation testing, particularly using Selenium with Java. In this role, you will play a key part in ensuring the quality and reliability of our software products through automated and manual testing techniques, continuous collaboration, and an innovation-driven mindset. Key Responsibilities: Develop, maintain, and execute automated test scripts using Selenium with Java. Analyze test results, identify bugs, and document defects using bug tracking systems. Collaborate with developers and product teams to define test strategies aligned with software requirements. Design and execute manual test cases to ensure full coverage of application features. Apply BDD (Behavior Driven Development) methodologies using Cucumber. Conduct regression and performance testing to validate application stability. Enhance existing automation frameworks and recommend process improvements. Participate in test planning, reviews, and team Agile ceremonies. Stay current with industry trends and new tools/technologies in the QA space. Required Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field. 5+ years of experience in automation testing, with strong proficiency in: Selenium Java Cucumber / BDD TestNG Experience with CI/CD pipelines and testing in Agile environments. Solid understanding of software QA methodologies, tools, and processes. Strong analytical, debugging, and problem-solving skills. Excellent written and verbal communication and a strong sense of teamwork. Preferred Qualifications: Experience with JUnit, JMeter, or similar testing tools. Familiarity with performance testing techniques. Hands-on knowledge of version control systems, especially Git. Contribute to innovations that change the world for the better. Work alongside passionate and diverse global teams. Access continuous learning and career development opportunities. Thrive in a culture of collaboration, integrity, and excellence. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.