Kpis KEY Performance Indicators Jobs in Bengaluru

Revenue Operations Analyst Location: Bangalore About Us FalconX is transforming institutional access to the digital asset markets by bridging the gap between traditional finance and the world of crypto. As a leader in the industry, we address the most pressing challenges in the market, offering innovative solutions that support trading strategies, liquidity, and structures akin to conventional financial markets. At FalconX, we empower our clients with seamless navigation through the evolving crypto landscape, from inception to scale. Role Overview We re looking for a dynamic Revenue Operations Analyst to join our growing team and help elevate the Revenue Operations (RevOps) function at FalconX. In the past year, our RevOps capabilities have matured significantly, with solidified processes in reporting, operational support, and actionable business insights. We re now at a pivotal moment where we need to scale these efforts further to provide strategic insights, improve operational efficiency, and support cross-functional projects. As a key member of the team, your role will focus on managing core revenue operations tasks while also driving value-added projects that impact the business. You ll be a crucial enabler, supporting both the foundational work in RevOps and the new, high-impact initiatives the business requires. Additionally, you ll play an important role in managing inbound lead qualifications, ensuring seamless handoff to the Sales team. Key Responsibilities Data-Driven Insights & Reporting: Leverage your analytical skills to support and manage critical reports and insights for the business, including: QBR decks and quarterly reviews Board material and leadership presentations Ad-hoc reporting for various stakeholders Core Operational Support: Collaborate with cross-functional teams to maintain and deliver essential operational support for the Revenue function. Key tasks include: Account split and territory management Validating account coverage and tiering Ensuring accurate parent-child mapping and reporting regions Pipeline management and data validation Lead Qualification & Inbound Lead Management: Manage inbound leads from web inquiries, qualify them based on defined criteria, and facilitate the smooth handoff to the Sales team. This involves: Contacting leads to assess their potential Coordinating with Sales for follow-up and feedback Tracking lead conversion metrics and identifying opportunities for process improvement Collaboration & Performance Tracking: Work closely with the Sales team to ensure lead response and qualification processes are streamlined. Track and report on key performance indicators (KPIs) such as: Call volume and outcomes Lead conversion rates CRM system usage and data accuracy Qualifications Bachelor s degree (or equivalent experience) 1-3 years of experience, ideally in a Revenue Operations, Sales Operations, or related role Strong analytical skills, with the ability to extract insights and drive business decisions from data High attention to detail and data accuracy Experience with CRM tools (e.g., Salesforce, HubSpot), BI tools, and basic coding skills (for manipulating data in BI tools) Proficiency in Google Sheets, Excel, or similar tools for data management Excellent written and verbal communication skills Preferred Qualifications Experience in the cryptocurrency or blockchain industry Familiarity with financial services or brokerage operations Ability to generate strategic insights on how financial services firms can expand their offerings and improve client servicing The opportunity to be part of a cutting-edge company at the intersection of finance and technology A collaborative, fast-paced environment with the chance to make an immediate impact Professional growth and development in a rapidly evolving industry Competitive salary and benefits package Qualification : Bachelors degree (or equivalent experience)

Position: Lead Product Analyst Location: Bengaluru Department: Product Job Type: Full-time Industry: FinTech / Product Analytics About Tide At Tide, we re on a mission to help small and medium enterprises (SMEs) save time and money. We provide them with business accounts, banking services, and a comprehensive suite of connected administrative solutions from invoicing to accounting. Tide is revolutionizing the small business banking market, with over 1.6 million members globally across the UK, India, Germany, and France. We re committed to creating a seamless, data-driven experience for our members through innovative technology and quick, low-fee services. About the Role As a Lead Product Analyst, you ll play a crucial role in shaping and influencing the Acquiring Product strategy, including POS, T2P, and Digital initiatives. You ll leverage your expertise in data analytics to uncover insights that drive merchant growth, optimize pricing, and improve portfolio performance. You will be a hands-on expert who works closely with cross-functional teams in Product, Marketing, Commercial, and Data Science, ensuring data-driven decisions power the product roadmap. This is an exciting opportunity for someone who thrives in a high-impact, high-autonomy environment and can both lead and execute. You ll be responsible for driving multiple initiatives simultaneously, creating clarity from ambiguity, and providing actionable insights that influence strategic decisions. Key Responsibilities Product Strategy Influence: Shape the strategy for Acquiring Products by identifying product and marketing opportunities based on data insights. End-to-End Analytics Projects: Lead analytics projects from beginning to end including problem definition, hypothesis framing, stakeholder alignment, insight delivery, and storytelling. Deep-Dive Analyses: Conduct in-depth analyses of the merchant lifecycle, including acquisition, activation, engagement, retention, pricing sensitivity, and churn triggers to inform product and marketing strategies. KPI Definition & Monitoring: Define and monitor key performance indicators (KPIs) for new product launches and ongoing performance to ensure alignment with impact metrics. Collaboration with Cross-Functional Teams: Partner with Product, Marketing, and Finance teams to uncover growth opportunities, measure performance, and provide data-driven recommendations for product strategy. Advanced Data Analysis: Use SQL and Python to explore large datasets, conduct statistical analyses, build segmentations, and test hypotheses. Innovation & Scalability: Proactively identify new areas for analytics contribution. Introduce fresh ideas, scalable analytical frameworks, and approaches to enhance the overall impact of data insights. Mentorship & Advocacy: Coach other analysts and stakeholders, fostering a culture of data-driven decision-making and elevating the business s analytical maturity. Data Storytelling: Translate complex data into clear, actionable business stories and visualizations using tools like Looker or other BI tools. What We Are Looking For Experience 10+ years of analytics experience, preferably in a high-growth product or SaaS company. Proven track record in product analytics, particularly within the merchant acquiring or digital payments domain. Strong Analytical Skills Expertise in SQL for complex querying and Python for data analysis or prototyping. Strong understanding of merchant lifecycle analytics, including acquisition, activation, engagement, and retention metrics. Strategic & Commercial Mindset Deep understanding of how to use data to optimize pricing, target specific customer segments, and drive product performance. Ability to prioritize initiatives based on business impact and alignment with strategic goals. Influence & Leadership Proven ability to influence senior stakeholders and drive change without direct authority. Comfortable in high-autonomy, high-impact environments, taking the initiative and owning outcomes. Communication Skills Ability to convert complex data into clear, compelling narratives that resonate with both technical and non-technical stakeholders. Proficiency in using BI tools (Looker, Tableau, etc.) to visualize and communicate insights effectively. Self-Motivation A self-starter who can work independently, take initiative, and lead multiple projects simultaneously. What You ll Get In Return Competitive Salary: Competitive compensation and performance-based bonuses. Health Insurance: Self & family health insurance along with OPD benefits. Life & Accident Insurance: Comprehensive protection with term & life insurance. Mental Wellbeing: Access to Plumm, a mental wellbeing platform for therapy sessions and courses. Learning & Development: An annual budget for courses, books, and coaching to help you grow. Stock Options: Equity options that allow you to benefit from Tide s future success. Work From Home Setup: A contribution toward setting up your home office. Time Off: 15 days of privilege leave, 12 days of casual leave, 12 days of sick leave, and 3 paid days off for volunteering or L&D activities. At Tide, we re Member First, Data Driven, and One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We embrace flexible working hours, trust our employees to manage their own schedules, and foster a collaborative, supportive team culture.

Position: Vendor Management Associate Location: Bengaluru Department: Partner Operations Job Type: Full-Time About Laundryheap: Laundryheap is a fast-growing tech start-up that is transforming the laundry and dry cleaning industry. We offer a revolutionary service that picks up, cleans, and delivers laundry within 24 hours, and are currently available in 14 markets worldwide. After our successful launch, we are expanding our team to drive further growth and continue our global expansion. The Role: As a Vendor Management Associate, you will be a key player in supporting and enhancing the performance of our partner facilities across various regions. Reporting directly to the Compliance Manager, you will be responsible for ensuring smooth daily operations, resolving partner issues, and maintaining high-quality standards and scalability within our partner network. Your role will be crucial in driving performance, consistency, and operational excellence within our partner operations. Key Responsibilities: Oversee Daily Operations: Ensure consistent, high-quality service delivery from partner facilities, monitoring operations to maintain Laundryheap's standards. Partner Onboarding & Offboarding: Manage the end-to-end process for onboarding and offboarding partners, ensuring they meet operational standards and align with our business goals. Monitor & Support Partner Performance: Track and monitor Key Performance Indicators (KPIs) and partner performance, ensuring that operational targets are consistently met. Provide ongoing support to partners as needed. Conduct Regular Check-ins & Reviews: Lead virtual check-ins with partners to review their progress, address concerns, and reinforce expectations. Conduct monthly performance reviews covering key metrics such as capacity, quality, complaints, payments, and audit outcomes. Issue Resolution & Escalation Management: Proactively resolve partner issues and manage escalations to ensure minimal service disruptions and optimal partner satisfaction. Training & Development: Identify training needs for both new and existing partners and ensure that performance standards are consistently met. Organize and deliver training when necessary. Cross-Functional Collaboration: Collaborate with internal teams (e.g., Regional Associates, Operations) to support order processing, inventory management, and administrative tasks, ensuring smooth operational flow across functions. Continuous Improvement: Contribute to cross-functional initiatives, process improvements, and sourcing strategies to enhance overall partner performance and operational efficiency. Skills & Requirements: Strong Communication & Relationship Management: Excellent interpersonal skills with the ability to build and maintain positive relationships with internal teams and external partners. Analytical Ability: Strong analytical skills, with the ability to interpret data and present actionable insights to improve operational processes. Organizational Skills: Highly organized, proactive, and detail-oriented, with the ability to multitask and stay focused in a fast-paced, dynamic environment. Accountability & Adaptability: Strong sense of ownership and accountability, with the ability to adapt to changing priorities and work autonomously. Language Skills (Good to Have): Proficiency in French, Spanish, Hindi, Urdu, Arabic, or Bengali is a plus. Preferred Experience: CRM & BI Tools: Familiarity with CRM platforms, Business Intelligence tools, or Google Data Studio for performance tracking and reporting. International Operations: Exposure to managing international operations or B2B commercial processes, preferably in high-growth environments. Relevant Industry Experience: 2+ years of experience in a high-growth, operations-focused role. Experience in the laundry or dry cleaning industry is a plus. At Laundryheap, we offer a fast-paced, collaborative environment where you can take ownership of your role, grow your skills, and make a real impact from day one. If you're looking to build your career in operations and be part of a supportive and ambitious team, we'd love to have you on board.

Position: Senior Associate - Logistics - US Voice Process Department: Logistics & Linen Operations, Fleet Operations Employment Type: Full time Location: Bengaluru Overview Laundryheap is an award-winning and industry-leading startup that is revolutionizing laundry and dry cleaning. We collect, clean, and return customers' items in as little as 24 hours, often making us the fastest in our industry. Headquartered in the UK, our service is available in 14 international markets, and we re currently in the process of expanding further across Europe, Asia, and North America. We are currently looking for a Senior Associate Driver Operations US Voice Process to join our fast-growing Fleet team at our office in Bangalore, India. As we are an international brand working with different time zones, we require the potential candidate to be flexible to work in shift patterns. You ll make a difference: Reporting to the Senior Division Manager, as the Senior Associate Driver Operations US Voice Process you will be responsible for supporting the Fleet Team for the EU market and ensuring the entire supply of contractors (Partner Drivers) is taken care of. The roles & responsibilities can be broadly outlined as follows: Recruiting Partner Drivers: Make outbound calls to potential drivers and guide them through our recruitment process. Driver Support: Handle inbound emails and chats from drivers, assisting with payment questions, feedback, work confirmation, and contract issues. Quality Assurance: Investigate and correct any errors made by partner drivers. Mentorship: Guide and support team members to achieve their goals and improve. KPI management: Monitor Key Performance Indicators (KPIs) for the team, Identify areas for improvement and implement strategies to achieve KPI targets. Coordination: Liaise with drivers globally and collaborate with teams in London, the US, and Singapore. Driver Management: Respond to driver queries, manage performance, and ensure driver supply meets client demand. Project Leadership: Lead projects to improve our operations. Required skills: Bachelor s degree or equivalent. Proven experience with a minimum of 3 years. Excellent communication skills, both verbal and written, with the ability to explain the process and policies clearly to drivers. Past experience working in the night shifts/rotational shifts. Email and chat process experience. Ability to work in a fast-paced and dynamic environment, handling multiple driver-related issues simultaneously. Foster a collaborative and positive work environment. Empathy and a customer-centric approach to problem-solving, ensuring a positive experience for drivers. Preferred Skills: Previous experience in International voice process (US/EU calling), preferably with exposure to supporting drivers. Previous experience in operations and logistics is a big plus! Previous experience in a startup is a big plus! Qualification : Bachelors degree or equivalent

Position: Business Manager Online Marketplace Team Location: Bengaluru Employment Type: Full-Time Job Summary: We are looking for a driven, results-oriented Business Manager to join our Online Marketplace team. This role is key to driving online growth, managing brand relationships, and expanding business in a competitive digital marketplace environment. You will take charge of managing key accounts, optimizing product listings, and collaborating with internal teams to ensure the success of our marketplace presence. Your goal will be to meet business targets, build strong partner relationships, and contribute to the ongoing growth of our online business. Key Responsibilities: 1. Online Growth & Strategy: Develop and execute strategies to drive sustainable growth across various online marketplaces (e.g., Amazon, Myntra, etc.). Identify and capitalize on growth opportunities by optimizing product listings, creating tailored content strategies, and launching marketplace-specific promotions. Stay on top of emerging marketplace trends, monitor competitor activity, and leverage data to continuously refine and improve strategies. 2. Account Management: Manage and nurture relationships with key channel partners to ensure high satisfaction, loyalty, and growth. Collaborate closely with partners to optimize product representation, enhance marketing efforts, and target the right customer segments. Provide ongoing support to resolve issues, track performance, and maximize opportunities for success on the platform. 3. Business Growth: Lead initiatives to drive business expansion with both existing and new brands. Set, track, and meet key performance indicators (KPIs), focusing on revenue growth, market share expansion, and meeting sales objectives. Work proactively to identify and implement strategies that align with business and brand goals. 4. Cross-functional Collaboration: Act as the primary liaison between the online marketplace team and internal departments, ensuring alignment of goals and strategies. Collaborate with teams across marketing, product, and logistics to ensure smooth execution of campaigns, product listings, and order fulfillment. Cultivate strong relationships with external channel partners, creating a seamless experience and fostering long-term collaboration. 5. Performance Monitoring & Reporting: Regularly monitor the performance of products and brands on the marketplace, analyzing metrics and trends to identify areas for optimization. Provide comprehensive reports and actionable insights to senior management on performance, opportunities, and any challenges encountered. Adjust strategies based on data insights to continually meet sales targets and business objectives. Required Skills & Qualifications: Education: Bachelor's degree in Business, Marketing, or a related field (MBA is a plus). Experience: 4 6 years of experience in business management, account management, or eCommerce, with a strong focus on online marketplaces. Proven success in driving growth and meeting targets in competitive online environments. Strong understanding of eCommerce dynamics and digital marketing strategies, particularly within popular online marketplaces like Amazon, Myntra, etc. Excellent communication skills, with the ability to effectively interact with internal teams, external partners, and stakeholders. Analytical skills to interpret data, derive actionable insights, and drive performance improvements. Ability to juggle multiple projects and deadlines in a fast-paced, results-driven environment. Strong negotiation and problem-solving skills, with the ability to navigate challenges in marketplace management. Preferred Qualifications: Experience working with large-scale e-commerce platforms and managing brand partnerships. Familiarity with marketplace management tools, performance analytics platforms, and content optimization tools. Qualification : Bachelor's degree in Business, Marketing, or a related field (MBA is a plus)

Deputy General Manager Operations Location: Bengaluru Employment Type: Full-Time About the Role: We are seeking a dynamic and strategic Deputy General Manager Operations to lead the operations of Brookfield Properties campuses in Bengaluru. This role is ideal for a seasoned hospitality or property operations professional with 10+ years of experience in managing large-scale, customer-centric environments. As DGM Operations, you will oversee all aspects of campus operations, facilities management, P&L oversight, client services, and team leadership. Your goal will be to deliver exceptional tenant experiences, drive operational efficiency, and ensure brand alignment with Converge s placemaking vision. Key Responsibilities: 1. Strategic Operations & Property Management Lead end-to-end operations of campuses across the city/region. Ensure best-in-class building management aligned with hospitality standards. Oversee preventive maintenance, capital improvements, vendor contracts, and infrastructure upgrades. Monitor and optimize service delivery through structured reporting formats (SLAs, audits, monthly reports). Support event planning, catering services, and space on hire operations. 2. Financial Management & Revenue Growth Develop and manage annual operating budgets for city/regional campuses. Analyze financial reports, track performance against budgets, and identify cost-saving opportunities. Execute capital expenditure (CapEx) plans and drive operational cost reduction initiatives. Identify and implement income-generating services and amenities. Collaborate with the leasing team to support office space leasing in alignment with business plans. 3. Team Leadership & Collaboration Lead cross-functional campus teams including Operations, F&B, Events, Tenant Relations, and more. Establish training, SOPs, and KPIs to drive productivity and service excellence. Foster a culture of performance, safety, and continuous improvement. Work closely with internal stakeholders including Strategy, Leasing, Technology, and Marketing teams. 4. Client & Tenant Experience Build and maintain strong tenant relationships to ensure a superior experience. Regularly conduct tenant satisfaction surveys and develop action plans based on feedback. Use data insights to improve campus operations and user engagement. Drive tenant onboarding and offboarding processes to ensure seamless experiences. 5. Safety, Compliance & Sustainability Ensure compliance with fire safety, legal, health, and environmental standards. Oversee internal and external audits, documentation, and facility maintenance. Drive sustainability initiatives and CSR programs within operations. Essential Skills & Attributes: Strong commercial acumen and a customer-first mindset. Proven leadership and people management capabilities. Excellent communication, negotiation, and stakeholder management skills. Strategic thinker with the ability to execute operational plans effectively. High attention to detail and ability to manage multiple priorities under pressure. Technologically adept with an understanding of digital tools and platforms. Key Performance Indicators (KPIs): Campus revenue growth and P&L performance Converge app adoption and engagement metrics Successful launch and performance of new amenities Tenant satisfaction and Net Promoter Scores (NPS) Employee engagement and productivity metrics Optimization of space-on-hire utilization Preferred Qualifications: Bachelor's degree (minimum 3 years); postgraduate or professional qualifications in hospitality, facilities/property management, or business are a plus. 10+ years of experience in operations leadership within hospitality, real estate, or facilities management. Demonstrated success in leading large teams and complex, customer-facing environments. Strong focus on innovation, continuous improvement, and client satisfaction. This role is a unique opportunity to lead transformative operations in a fast-paced, high-growth environment impacting thousands of tenant employees daily. Qualification : Bachelor's degree postgraduate or professional qualifications in hospitality, facilities/property management, or business are a plus

Position: MIS Analyst Location: Bangalore Experience: 0 2 years Industry: Fintech / Financial Services About Muthoot FinCorp ONE Muthoot FinCorp ONE is the digital arm and strategic business unit of Muthoot FinCorp Ltd., a trusted name in financial services. We re building a robust digital ecosystem that offers customers access to a wide range of financial products across Lending, Saving & Investment, Protection, and Remittance. As a fintech startup with the backing of a legacy brand, we combine innovation with reliability. Our mission is to simplify financial access through a seamless, user-friendly platform and to be the most trusted digital financial services provider in the country. Startup agility with enterprise stability High-growth, high-ownership environment Mentorship from industry veterans Attractive compensation and benefits Work on real impact projects from day one Role Overview: As an MIS Analyst, you will play a key role in leveraging data to drive strategic decision-making. You ll be responsible for reporting, analysis, and generating business insights that influence product, marketing, operations, and revenue strategies. Key Responsibilities: Analyze business data to identify patterns, trends, and actionable insights Design, build, and manage internal dashboards and reporting tools to track key performance indicators (KPIs) Deliver weekly, monthly, and ad-hoc reports for senior leadership and business teams Collaborate with cross-functional teams to understand data needs and support strategic initiatives Work with large datasets to uncover insights related to user behavior, channel performance, customer journeys, etc. Conduct deep dives into key business questions using SQL, R, Excel, or Python Communicate findings clearly to both technical and non-technical stakeholders Create models and frameworks to predict business outcomes and identify opportunities Ensure data integrity and accuracy across reports and visualizations Support campaign analysis and performance tracking for digital marketing efforts Key Skills & Qualifications: Bachelor's in Engineering, Mathematics, Statistics, or related discipline OR MBA from a reputed institute 0 2 years of experience in MIS, Data Analysis, or Business Analytics Proficiency in SQL and data visualization tools like Tableau, Power BI, QlikView Experience with reporting tools (e.g., Business Objects, Excel) Working knowledge of statistics and tools like R, SAS, SPSS Familiarity with data pipelines and querying large datasets Strong analytical skills and attention to detail Excellent communication and presentation skills Prior experience or understanding of NBFCs, banking, or lending products is a plus Preferred Tools & Platforms: SQL / Hue / ETL frameworks Tableau / Power BI / QlikView R / Python Excel / Google Sheets Join us at Muthoot FinCorp ONE and make your mark on the digital financial landscape. Apply now and let s build the future together. Qualification : Bachelor's in Engineering, Mathematics, Statistics, or related discipline

Sr. Product Manager / Product Manager Location: Bangalore Experience: At least 4-5 years in Pharma Marketing Industry: Pharmaceutical Portfolio: Gynae/CP Portfolio Education: Bachelor of Pharmacy (B. Pharma) Master of Business Administration (MBA) in Marketing Role Overview We are looking for an experienced Product Manager or Senior Product Manager to join our team in Bangalore. In this role, you will be responsible for developing and implementing marketing strategies for our Gynae/CP portfolio, collaborating with various teams to drive successful product launches and ensuring the ongoing growth and profitability of our pharmaceutical brands. Key Responsibilities Develop Marketing Strategies: Create and implement effective marketing strategies and communication plans for assigned brands, ensuring alignment with overall business goals. Collaboration with Sales Team: Work closely with the sales team to ensure the successful execution of marketing strategies and initiatives. Campaign Planning and Execution: Plan and execute both strategic and tactical marketing campaigns, ensuring successful product promotions and achieving objectives. Track ROI: Monitor and analyze promotional investments to ensure maximum return on investment (ROI). Cross-functional Coordination: Coordinate with internal departments (such as R&D, supply chain, regulatory, and sales) to ensure smooth marketing operations. Provide Support to Field Colleagues: Offer promotional support, medical advice, and strategic insights to field teams. Review Meetings: Organize and participate in meetings with field colleagues and head office to track progress and results. Monitor Brand Progress: Collaborate with senior sales managers to monitor the progress of assigned brands and ensure business goals are being met. New Product Launches: Identify new product opportunities and successfully launch new products in accordance with company strategies. Brand and Therapy Plans: Develop and prepare annual brand and therapy plans, ensuring timely execution. Market Research: Conduct research using both external and internal data sources to identify opportunities for growth and product improvements. Customer Relationship Management: Manage relationships with Key Opinion Leaders (KOLs) and Key Business Influencers (KBIs) in collaboration with the CRM and sales teams. Conference & CME Participation: Plan and execute participation in national and state conferences and Continuing Medical Education (CME) programs, driving innovation in participation and execution. Sales Review Meetings: Actively participate in sales review meetings and strategy meetings to ensure the alignment of marketing initiatives with sales objectives. Budget Management: Ensure the optimal utilization of promotional expenses within allocated budgets. Sales Team Training: Conduct fieldwork and on-the-job training with the sales team to improve performance and achieve business goals. Skills Required Brand Management: Experience managing brands throughout their lifecycle, from inception to market growth and maturity. Communication Skills: Strong verbal and written communication skills to effectively interact with internal teams, clients, and stakeholders. Analytical Skills: Ability to analyze data, extract actionable insights, and drive decisions based on those insights. Scientific Knowledge: A solid understanding of scientific concepts and the ability to translate them into actionable marketing strategies. Leadership Skills: Strong leadership capabilities to drive cross-functional collaboration and manage teams effectively. Interpersonal Skills: Excellent interpersonal skills, fostering collaboration and maintaining positive relationships with various stakeholders. Adaptability: Ability to unlearn and re-learn, staying open to new ideas and strategies. Presentation Skills: Ability to effectively present ideas, strategies, and insights to internal and external stakeholders. New Product Launch Experience: Proven experience in launching new products and managing their growth within the market. Preferred Qualifications A Bachelor of Pharmacy (B. Pharma) degree combined with an MBA in Marketing. 4-5 years of experience in Pharma Marketing, specifically in the Gynae/CP portfolio. Proven track record in product management, brand development, and successful marketing campaigns. Ability to work in a high-paced, target-driven environment. If you're passionate about the pharmaceutical industry and enjoy managing products that make a difference, this is the perfect opportunity for you. We offer a dynamic and collaborative work environment where you will have the opportunity to make a direct impact on the success of our products. Join us in driving meaningful innovations and delivering life-changing solutions to our customers. Qualification : A Bachelor of Pharmacy (B. Pharma) degree combined with an MBA in Marketing.

Job Title: Market Intelligence Manager Mode of Work: Work from Office Qualification: A Bachelor s/ Master s degree in marketing Experience: 03-10 years Location: Bangalore Department: Business About the Role: We are looking for a friendly and detail-oriented Market Research professional to join our dynamic team in the Information Technology and Services industry. In this pivotal role, you will have the opportunity to dive deep into market trends, customer behaviours, and competitive landscapes. Your findings will play a significant role in shaping our strategic decisions involving market expansions and guiding our innovations. You ll collaborate with cross-functional teams, bringing your analytical skills to the table to provide actionable recommendations that help us stay ahead in the ever-evolving tech landscape. We re not just looking for someone who can crunch numbers; we want a curious mind ready to explore and analyse data, turning it into compelling stories that resonate with our stakeholders. If you re someone who thrives on data-driven decision-making and loves the challenge of transforming raw information into strategic insights, we want to hear from you! Join us in making a difference in the tech industry and helping steer our company toward a more informed future! Skills and Requirements: Educational Background: A Bachelor s/ Master s degree in marketing, business, statistics, or a related field; a master s degree may be preferred. Work Experience: 3 10 years of experience in solid Market research. Analytical Skills: Strong analytical and critical thinking skills to interpret complex data. Technical Proficiency: Familiarity with statistical software (e.g., SPSS, SAS) and data visualization tools (e.g., Tableau) Not Mandatory. Communication Skills: Excellent written and verbal communication skills to present findings clearly. Attention to Detail: Strong attention to detail to ensure accuracy in data collection and analysis. Proven experience in market research and market data analysis, preferably in the IT sector. Ability to thrive in a fast-paced, high-pressure environment while managing multiple priorities. Strong problem-solving skills and a proactive mindset. Data Collection: Gather data through surveys, interviews, focus groups, and other methods to understand consumer preferences and market trends to provide valuable insights. Data Analysis: Analyse data using statistical software and tools to identify patterns, trends, and insights. Analyse and interpret data to inform product development and marketing strategies. Report Preparation: Prepare detailed reports and presentations that summarize research findings and provide actionable recommendations and effectively communicate research findings to stakeholders. Market Trends Monitoring: Keep track of market trends, competitor activities, and industry developments to inform strategic decisions. Monitor competitor activity and industry developments to provide strategic recommendations. Collaboration: Work with marketing, sales, and product development teams to align research findings with business strategies. Consumer Behaviour Study: Study consumer behaviour and preferences to help develop marketing strategies and product offerings. Market Research: Conduct comprehensive market research to identify trends, opportunities, and threats in the IT and services sector pertaining to the domains addressed by PIXEL. Stay up-to-date with emerging technologies and trends relevant to the industry. Utilize data analytics to monitor performance and provide actionable insights. Collaborate with leadership to align business market intelligence initiatives with organizational goals. Work closely with the various Sales, Marketing and Partnership managers to collaborate on global domain, partnership and account intelligence. Keep a track of action items post specific market intelligence findings with specific teams. Deliver pointed and specific research and market intelligence within specific timelines. Analyse, report and utilise market intelligence tools and use AI effectively to generate very specific information. Use information gathered to advise Sales / Partnership teams on next discovery steps. This job might be for you if: You enjoy solving problems. You love taking on difficult challenges and finding creative solutions. You don t get flustered easily. If you don t know the answer, you ll dig until you find it. You pay attention to the details. As far as you re concerned, anything worth doing is worth doing right, every single time. You stay focused, and nothing falls through the cracks on your watch. You think on your feet. You like learning new things, and you can learn quickly. When things change, you know how to roll with the punches. You communicate clearly. You write well, you speak eloquently and you can explain just about anything to anyone. You are motivated and driven. You are ready for new challenges without waiting to be asked. You re going to take ownership of the time you spend with us and truly make a difference. Qualification : A Bachelors/ Masters degree in marketing, business, statistics, or a related field; a masters degree may be preferred.

Company Overview: At ABB, we are committed to addressing global challenges through innovation, sustainability, and collaboration. Our core values care, courage, curiosity, and collaboration empower us to create positive change. We also emphasize diversity, inclusion, and equal opportunities, fostering an environment where everyone can contribute and grow. Role Summary: As a Financial Planning & Analysis (FP&A) Analyst at ABB, you will have the opportunity to collect, analyze, and interpret financial data to contribute to the company's financial performance. You will manage and update budgeting and forecasting models, identify trends, and provide actionable insights that optimize business outcomes. You will work closely with cross-functional teams to ensure financial performance aligns with organizational goals. Key Responsibilities: Business Performance Inspection: Inspect and analyze business performance versus plan and forecast, proposing actions for improvement. Benchmarking & KPI Analysis: Perform benchmarking of key performance indicators (KPIs) within ABB and against industry competitors. Month-End Closing & Reporting: Perform month-end closing activities and generate MIS reports for respective business functions. Collaboration with Financial Teams: Work with other financial professionals in divisions, hubs, and countries to understand financial performance drivers. Cost/Benefit Analysis: Conduct cost/benefit studies and analyze inventories and Net Working Capital (NWC). Ad-Hoc Reports: Prepare and deliver ad-hoc reports based on business or function requests. Financial Reporting & Forecasting: Support business planning, forecasting, and financial reporting, ensuring timely and accurate data. Data Accuracy & Reconciliation: Validate the accuracy of financial data and business information, performing reconciliations and reviewing exceptions. Qualifications & Requirements: Experience: 3-5 years of experience in Financial Planning & Analysis. Technical Skills: Hands-on experience with SAP FICO modules is preferred. Proficient in MS Excel and other financial tools for reporting and analysis. Educational Background: Bachelor s or Master s degree in Finance, Accounting, or a related field. CMA, CA, or MBA in Finance is preferred. Skills: Strong problem-solving skills. A detail-oriented approach to work. Strong communication skills, both written and verbal. Fluency in English. Work Model: The role follows a hybrid work model: #LI-onsite, #LI-hybrid. At ABB, our Finance team delivers forward-looking insights that help drive sustainable, long-term results for the business. As a world-class team, we operate at the highest standards to provide strategic support to ABB s global operations. Joining ABB means becoming part of a company that cares about making a positive impact on the world. Qualification : Bachelors or Masters degree in Finance, Accounting, or a related field.

Company Overview: At ABB, we are committed to addressing global challenges and creating sustainable solutions. Our core values of care, courage, curiosity, and collaboration drive us to innovate, while our focus on diversity, inclusion, and equal opportunities ensures a dynamic and inclusive work environment where everyone can thrive. Role Summary: We are scaling RUN Services, and we need a hands-on Operations Manager with deep technical expertise to ensure the operational stability, performance, and compliance of our applications. In this role, you will be responsible for managing key applications, ensuring service uptime and performance optimization, and maintaining security and compliance. You will also drive continuous improvement in IT operations and collaborate with global teams to solve complex technical challenges. Key Responsibilities: Operational Management: Own and manage the operational execution of key applications, ensuring 99.9% uptime and service stability. Technical Expertise & Troubleshooting: Act as the go-to technical expert for diagnosing, troubleshooting, and resolving infrastructure and application issues. Performance Optimization: Optimize system performance by proactively identifying inefficiencies and implementing solutions to improve service quality. Compliance & ITIL Processes: Ensure compliance with ITIL processes, security standards, and corporate policies across all applications. Vendor Management & SLA Definition: Collaborate with vendors to define Service Level Agreements (SLAs), monitor service quality, and manage technical escalations. Process Automation: Automate and enhance operational processes to improve the efficiency, resilience, and scalability of RUN Services. Onboarding of Applications: Support the onboarding of applications, ensuring seamless transitions into RUN Services. KPI Monitoring & Reporting: Monitor and analyze Key Performance Indicators (KPIs), providing insights and recommendations to improve service quality and meet business objectives. Qualifications & Requirements: Experience: 3-5 years of hands-on experience in IT operations, managing enterprise applications and infrastructure in dynamic environments. Technical Expertise: Strong knowledge of cloud platforms (Azure/AWS), Linux/Windows systems, networking, and databases. Proficiency in using automation tools, CI/CD pipelines, and monitoring solutions. ITIL Knowledge: Strong understanding and experience in ITIL frameworks and service operations, especially in Incident, Problem, and Change Management. Troubleshooting & Problem Solving: Proven track record in diagnosing, troubleshooting, and resolving complex IT incidents and performance issues. Certifications (Preferred): Certifications in cloud technologies (Azure/AWS), ITIL, or infrastructure-related credentials are a plus. Scripting & Automation Skills: Advanced skills in scripting, automation, and monitoring to drive operational excellence and process improvements. Communication Skills: Strong written and verbal communication skills in English, with the ability to work effectively with global teams and stakeholders. High-Pressure Performance: Ability to thrive in high-pressure environments, managing multiple priorities while maintaining service excellence. At ABB, we value collaboration, creativity, and sustainable solutions. As an Operations Manager in Run Services, you will play a crucial role in driving operational excellence, ensuring application performance, and continuously improving our IT service delivery. Join a global team of forward-thinking professionals, and contribute to shaping the future of IT operations at ABB.

About Adobe: At Adobe, we re dedicated to changing the world through digital experiences. We empower everyone from emerging artists to global brands with the tools they need to design and deliver exceptional digital experiences. We are passionate about enabling people to create beautiful, powerful images, videos, and apps, while transforming how companies engage with their customers across every screen. Our mission is to hire the best talent and foster an environment where everyone is respected and has access to equal opportunities. We believe that new ideas can come from anyone within the organization, and the next big idea could be yours! Role Overview: As part of the APAC Marketing team, you will play a senior role in driving the India DME Digital Marketing Strategy for Adobe s Creative Cloud and Document Cloud. With your expertise in B2C digital marketing, you ll lead the development, execution, and optimization of strategies that will help achieve business goals for these key products in the Indian market. You will be a data-driven marketer with a deep understanding of the India market, able to craft breakthrough marketing campaigns that inspire, drive product adoption, and build long-term customer value. As a customer-focused leader, you ll thrive in a fast-paced, matrixed organization and work closely with cross-functional teams to execute your vision. What You ll Do: Drive India Marketing Strategies: Develop and implement strategies that drive awareness, engagement, and conversion for Adobe Creative Cloud and Acrobat portfolios in the Indian market. Lead Full-Funnel Marketing Programs: Collaborate with cross-functional teams including Media, PR & Social, Lifecycle Marketing, and Adobe.com to deliver integrated marketing campaigns aligned with business goals. Champion Innovation and Creativity: Leverage audience insights and marketing analytics to continuously innovate and refine campaigns that achieve business targets and key performance indicators (KPIs). Cross-Functional Collaboration: Work closely with Product Marketing and Go-to-Market teams to ensure alignment on annual strategies and business goals. Project Management: Lead campaign launches, manage creative agencies, and coordinate with teams across the business to communicate timelines and deliverables effectively. Forecasting and Budget Management: Plan and manage the budget for marketing programs, ensuring performance is tracked and aligned with defined metrics. Business and Marketing Reviews: Play a key role in quarterly reviews, presenting the marketing narrative for India and influencing the Executive team on strategic adjustments and trade-offs. Data-Driven Insights: Use data analytics and market insights to identify opportunities for growth and optimization, continually improving the customer journey. What We re Looking For: Proven Success: A track record of delivering significant business growth through successful marketing programs. Experience: 10+ years of B2C digital marketing experience, particularly within software or technology brands, and a deep understanding of the Indian market. Analytical Skills: Strong ability to make data-driven decisions and optimize marketing strategies based on key insights. Clear Communication: Excellent communication skills with the ability to convey ideas clearly and effectively to diverse stakeholders. Strategic Thinking: Strong critical thinking abilities, with experience translating market insights into actionable strategies focused on achieving business outcomes. Campaign Management: Expertise in running full-funnel campaigns that include digital, social media, influencer marketing, and localizing global campaigns for the Indian market. Agency Collaboration: Experience working with agencies to create compelling messaging and solutions that resonate with audiences. Customer-Focused: A deep understanding of customer needs and motivations to build exceptional marketing experiences and customer journeys. Creativity & Commercial Acumen: The ability to balance creativity with a strong commercial understanding. Project Management Skills: Excellent ability to manage multiple projects in a fast-paced environment with a keen attention to detail. Influence in a Matrix Organization: Ability to navigate and influence within a matrix organization and at all levels of the company. Education: Relevant bachelor s degree required. Product Knowledge: Familiarity with Adobe products is highly desirable. Language Skills: Proficiency in spoken and written English is required; additional languages spoken in India are a plus. At Adobe, you ll be part of an exceptional team and workplace that is recognized globally for its positive environment and culture. We are committed to fostering an atmosphere where everyone has the opportunity to grow and contribute. With our unique Check-In approach to feedback, we support each other s development and success. Adobe is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based on gender, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.

Your Impact In this role, you will be responsible for monitoring key performance indicators (KPIs) and service level agreements (SLAs) to assess the effectiveness of accounting operations and drive continuous improvements in performance. You will ensure compliance with accounting standards (GAAP) and internal controls while driving enhancements in the financial reporting process. Your main responsibilities will include: Analyzing performance data to identify trends, root causes of inefficiencies, and areas for improvement, fostering a culture of accountability and performance excellence. Ensuring that the accounting shared services team consistently meets or exceeds performance expectations. Identifying and leading opportunities for automation, standardization, and process redesign, utilizing methodologies like Lean, Six Sigma, or other process improvement frameworks. Leading, coaching, and mentoring a high-performing accounting shared services team, promoting a continuous improvement mindset. Building and maintaining a vibrant, collaborative community through inspirational leadership, and leading the team through complex challenges and dilemmas to advance the function s agenda. Developing and delivering training programs and resources that empower the team to innovate and refine accounting processes continuously. Your Growth You will be part of our Global Finance Operations & Transformation team, based in Chennai. As the site leader, you will have responsibility for overseeing a team of 300+ colleagues. Your role will be pivotal in revolutionizing our accounting operations, driving transformation, and leading a high-performing team toward sustained excellence in financial operations.

What Makes Us a Great Place to Work: At Bain & Company, we are consistently recognized as one of the world's top employers, thanks to our One Bain culture, which celebrates diversity, inclusion, and social responsibility. We proudly hold the #1 spot on Glassdoor's Best Places to Work list and have maintained a top four ranking for the last 13 years. We believe that collaboration, diversity, and inclusion are the cornerstones of building exceptional teams. We focus on hiring individuals with exceptional talent and potential, creating an environment where you can grow both professionally and personally. We are publicly recognized by Fortune, Vault, Mogul, Working Mother, Glassdoor, and the Human Rights Campaign as a top employer for diversity, inclusion, women, LGBTQ employees, and parents. Who You ll Work With: You will be joining our Process Excellence team within the Enterprise Technology practice, focusing on end-to-end technology and digital transformations for priority clients. As part of this team, you will collaborate with driven, curious Bain staff and work alongside teams in technology delivery, architecture, design, and software development. Your role will involve engaging with leading companies across various industries, helping them define and implement their business transformations while learning from a diverse, innovative team. What You ll Do: Mission In this role, you will be responsible for supporting the new ERP guild, managing a cross-functional team that delivers services, solutions, and products on time and within budget. You will develop processes to evaluate, understand, and mitigate business risks in client solutions, while preparing and presenting ERP strategy and implementation capabilities alongside Bain partners for large-scale ERP transformation projects. Essential Functions Leadership & People Management: Mentor a high-performing technical team capable of delivering ERP transformations successfully. Oversee staffing within the ERP Guild, ensuring the right technical expertise is allocated to each case. Implement financial strategies aligned with project goals, contributing to the overall organizational success. Leverage technical expertise to improve the team's market positioning and competitiveness. Stay current on industry trends and emerging technologies to keep the ERP team innovative. Project Management: Implement risk management strategies to mitigate potential issues during the project lifecycle. Collaborate with key stakeholders, including executives, department heads, and end-users, to understand and meet business requirements. Manage the day-to-day project interface between your technical team, the general consulting team, and the client. Prepare and finalize project deliverables, including reports, workshop materials, and business proposals. Engage in broader program management activities, such as reviewing and maintaining project plans, actions, and risk logs, leading project meetings, and following up on agreed actions. About You: Education: Required: Bachelor s degree in Computer Science, Project Management, or Management Information Systems. Preferred: MBA or Master s degree with courses in digital/tech transformation. Experience: 8+ years of experience in tech/digital transformations involving ERP strategy, business process redesign, and ERP implementation. Preferred: Experience in the Healthcare or Hospital industry. Experience managing large-scale ERP implementations (preferably SAP). Expertise in explaining S/4 or Oracle Healthcare processes for Finance, Procurement, Supply Chain, etc. Experience working with multiple vendors and understanding Agile software delivery practices. Fluency in English (both written and spoken). Knowledge, Skills, and Abilities: ERP platforms expertise (e.g., SAP, S4/HANA), with proficiency in designing and architecting ERP solutions. Strong technical skills in relevant technologies, including SQL, database management systems, cloud platforms (AWS, Azure), and programming languages. Proven experience in managing scope, quality, and issues while delivering projects within budget and on time. Ability to work at a senior level within large organizations, building credibility and trust with key clients while using change management techniques to ensure sustainable ERP transformation outcomes. Willingness to travel abroad, accounting for approximately 80% of the time. Strong verbal and written communication skills, with a focus on effective collaboration. Exceptional organizational and problem-solving skills to ensure successful client engagements. Proven collaboration skills to manage a cross-functional team of experts and digital consultants, fostering cooperation, guidance, and ensuring successful execution of project tasks and objectives. Why Bain & Company: At Bain, we believe the success of our team is driven by a workplace that encourages personal and professional growth. We offer an environment where you can work alongside talented individuals, contributing to meaningful projects and making a real impact. Bain's commitment to diversity, inclusion, and collaboration creates a culture that empowers you to be your best. If you're ready to lead transformative ERP projects and help shape the future of our clients, Bain & Company is the place for you.

Job Title: Usage Manager Job Summary We are seeking an experienced Usage Manager to join our team. You will support the daily Order to Cash operations by helping lead the global revenue accounting operations and revenue close process. You will play an essential role in data integrity; ensuring all customer usage information is accurately reportable. You will partner with other teams to create and promote a scalable order to cash process. This is an individual contributor position, and will be the first hire in India! The Impact You Will Have Lead and manage a team of Revenue Operations Analysts, including performance management, coaching, and development. Manage escalations related to order-to-cash processes, ensuring timely resolution and communication with stakeholders. Monthly metrics highlighting performance against agreed SLAs and KPIs. Maintain and/or create detailed SOPs for all processes. Prepare proposed usage adjustments and credits, when applicable. Analyze usage for signed contracts with assurance to accuracy and compliance with company revenue recognition guidelines. Partner with Sales, Deal Desk, Billing, Engineering, IT, Legal, and Revenue Teams to develop expertise in order-to-cash policies and procedures specific to usage. Create and maintain detailed records in our ERP and billing platform NetSuite/Metronome to support billing, commissions, forecasting, sales, and revenue recognition processes, adhering to internal service level agreements. Generate and maintain comprehensive documentation of policies and processes, and assist in identifying process improvement and automation opportunities. Execute month-end accounting and reporting activities, ensuring timely and accurate financial close processes. Document controls and procedures for both new and existing business models to maintain compliance and operational excellence. Manage special projects as assigned, delivering accurate and timely results. Change management or SOPs with any system enhancements. Provide audit support for both control and substantive testing, ensuring compliance with internal and external requirements. Collaborate on process and system implementation and enhancement projects, assisting with user acceptance testing (UAT) as needed. Proactively identify areas for process optimization, recommending and implementing best practices for efficiency and scalability. What We Look For Bachelor s degree in Finance, Accounting, Business Administration, or a related field preferred. Minimum of 8 years of revenue operational accounting experience, with demonstrated experience leading and managing teams. Strong understanding of usage-based billing models and associated financial processes. Proficiency with ERP systems and payment processing platforms; experience with a global ERP such as NetSuite and Salesforce is required. High level of analytical skills with the ability to interpret large datasets, generate reports, and perform complex reconciliations using spreadsheet software (e.g., Excel, Google Sheets). Ability to adapt to evolving business needs and drive change management. Must be adaptive to change. Proven ability to manage team performance, provide constructive feedback, and foster a positive and productive team environment. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. To learn more, follow Databricks on Twitter, LinkedIn, and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks. Qualification : Bachelors degree in Finance, Accounting, Business Administration, or a related field preferred.

Power the Future with Us! Location: Bengaluru, India SolarEdge (NASDAQ: SEDG) is a global leader in high-performance smart energy technology, with 5000+ employees, operations in 34 countries, and millions of installations worldwide. Our innovative product portfolio includes solar inverters, battery storage, EV charging, backup systems, and complete home energy management solutions. We are looking for a Workforce Management (WFM) Analyst to help optimize our call center operations and enhance customer experience. If you have strong analytical skills, thrive in a fast-paced environment, and enjoy working with real-time data and scheduling, this role is for you! What You ll Be Doing Monitor daily call volume and key performance metrics. Analyze real-time adherence data to identify trends and training opportunities. Maintain user profiles within WFM software. Create and adjust schedules based on forecasts, ensuring operational efficiency. Collaborate with leadership to schedule training and meetings while minimizing support impact. Provide actionable data to internal teams and offer insights for process improvements. Deliver feedback to call center team leaders and managers. Prepare & analyze reports on key performance indicators (KPIs). Adapt to changing priorities and perform additional duties as required. 1-2 years of experience in a workforce management role. Expertise in Erlang-C calculations for staffing and scheduling. Strong analytical and problem-solving skills. Excellent communication skills (verbal, written, and interpersonal). Proactive & self-motivated with exceptional time management abilities. Ability to multitask in a fast-paced, dynamic environment. Proficiency in Microsoft Office (intermediate Word, advanced Excel). Adaptability to change with the ability to set and adjust priorities as needed. Be part of a global leader in clean energy innovation. Opportunities for career growth and skill development. Regular training & upskilling programs. Work in a diverse and inclusive environment. At SolarEdge, we believe our people are our greatest asset. Join us and be a part of a future powered by clean, renewable energy! Apply today and take the next step in your career!

We are looking for a proactive Technology Enthusiast to join us as IT Service Manager for Bangalore. You will control the entire lifecycle of our mobile estate from device procurement through retirement and optimize costs and usage with global Enterprise Mobility Management (EMM). A passion for technology, excellent analytical skills, and the ability to thrive in a cross-cultural environment are key attributes we seek. If you are curious, driven, and eager to explore new possibilities, we'd love to talk to you about this exciting opportunity. About You experience, education, skills, and accomplishments Collaborate with cross-functional teams and 3rd party to address service issues, fostering effective communication and coordination to achieve resolution. Bachelor s degree in Computer Science, Engineering, Mathematics, etc or equivalent experience. Minimum 5 years of experience in Troubleshoot and resolve complex hardware, software, and network-related problems Oversee enterprise mobility suite from cost optimization to device lifecycle management with managed mobility service experience It would be great if you also had . . . Experience in building, managing, and maintaining a knowledge base containing policies, procedures, documentation, and knowledge base articles This role involves working closely with various departments (IT, T&E, Finance and 3rd Party Supplier) to optimize mobile device usage, manage mobile expenses, and ensure compliance with company policies. Proficiency in personal computer operating systems, security and office automation software, including Microsoft Windows 10, Teams, Outlook, Word, Excel, PowerPoint, LucidChart, Microsoft SCCM, and Microsoft Office 365. Provide support and solutions include request fulfilment, incident resolution, IT services and implementation, knowledge management and unified endpoint management. Accelerate employee onboarding and productivity through seamless mobile carrier management, adding service to an existing device, order new device. Support our UEM deployment with mobility management to provide policy and compliance management, and endpoint security to protect against threats and data breaches. Gain visibility to our enterprise mobility expenses, data and usage. Discover cross-category trends and configure custom reporting dashboards to efficiently manage and validate contracts, inventory, invoices, processing and payments to reduce costs and optimize resources. Elevate enterprise mobility suite through granular mobile expense management insights and configurable analytics dashboards. Accurately allocate mobile costs at a global scale and enable strategic decision-making to optimize our mobile estate. Track and report on resolution and performance metrics related to mobile device management and support Efficiently plan budgets and align our mobile estate with our organization's financial goals to optimize our enterprise mobility suite. Monitor and analyze team performance metrics related to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), identifying areas for improvement and implementing strategies to optimize service delivery. About the Team Global IT Workplace Services function with team members based across multiple geographies in across the Globe. The team comprises 50 Members and reports to the Director of Global IT Workplace Services. Hours of Work Fulltime 45 h/week Hybrid working model At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Qualification : Bachelors degree in Computer Science, Engineering, Mathematics, etc or equivalent experience.

Position Overview: We are seeking an Associate Manager Financial Operations to lead the accounts receivable and revenue process automation for our Insurance Business. This role is pivotal in ensuring accurate financial operations, optimizing revenue management, and driving process improvements through automation. The ideal candidate will be responsible for managing invoicing, collections, reconciliations, and leading automation initiatives to streamline financial processes. Key Responsibilities: 1. Financial Operations & Accounts Receivable Manage end-to-end accounts receivable (AR) processes, including invoicing, collections, and reconciliations, ensuring accurate and timely execution. Monitor AR aging reports and reduce Days Sales Outstanding (DSO) by improving collection processes. Conduct credit assessments and maintain strong client relationships to ensure prompt payments and effective dispute resolution. Perform daily reconciliations for settlement processes. 2. Revenue Reconciliations Prepare monthly reconciliations and resolve discrepancies between billing and revenue records. Analyze revenue data, generate reports, and provide insights on trends, variances, and financial risks. 3. Revenue Automation & Process Improvement Lead revenue automation initiatives, identifying opportunities to improve billing, invoicing, and AR processes. Collaborate with IT and internal/external departments to implement tools and systems for automating revenue workflows. Drive process improvement initiatives to ensure scalability, accuracy, and efficiency in revenue recognition and AR functions. 4. Cross-Functional Collaboration Partner with internal teams and insurers to support accurate revenue reconciliations and process enhancements. 5. Reporting & Analysis Develop and monitor Key Performance Indicators (KPIs) for AR, revenue, and automation effectiveness. Provide actionable insights to senior management through regular financial reports on revenue, AR aging, and automation impact. Identify opportunities for performance improvement and recommend strategies for optimizing revenue and AR efficiency. Qualifications: Education: Bachelor s degree in Finance, Accounting, Business Administration, or a related field (advanced degree such as MBA or MFin is preferred). Experience: Minimum of 5 years in financial operations, with expertise in accounts receivable, revenue recognition, and automation processes, preferably in the insurance or financial services industry. Key Skills: Proficiency in financial ERP systems, automation tools, and advanced Excel skills. Strong communication skills with the ability to collaborate across functions and work effectively in cross-functional teams. Experience in implementing revenue automation tools or robotic process automation (RPA) is a plus. Familiarity with insurance industry billing practices and regulatory standards is preferred. PhonePe Full-Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-Care Support Program Mobility Benefits Relocation Assistance, Transfer Support Policy, Travel Policy Retirement Benefits Employee Provident Fund Contribution, Flexible PF Contribution, Gratuity, National Pension Scheme (NPS), Leave Encashment Other Benefits Higher Education Assistance, Car Lease Program, Salary Advance Policy Qualification : Bachelors degree in Finance, Accounting, Business Administration, or arelated field; advanced degree (MBA, MFin) preferred.

About the Role: This role focuses on developing applications and UI/UX for end-users to automate processes. The Web Developer will design and develop REST APIs, integrate with existing enterprise APIs, connect to external vendor software, maintain code documentation, and innovate on web server deployment and scaling. Role Responsibilities: Develop applications and UI/UX for end-users to facilitate automated processes. Design and develop REST APIs for reusable modules. Integrate with existing enterprise APIs. Connect to external vendor software to insert/update records and generate reports. Maintain documentation and source control of all code. Innovate on better ways to deploy and scale services related to the web server. Educational Qualification: Graduate/Post-graduate degree in Business Management, Statistics, Economics, Technology, or Finance. Required Experience: 3+ years of experience in web development, data science, or a related field. Highly proficient with PHP, JavaScript, HTML, CSS, and SQL (Postgres preferred). Familiar with AWS services (DynamoDB, RDS, EC2, Elasticache, S3) recommended. Docker and Kubernetes experience preferred. Laravel Framework experience preferred. Required Skills and Competencies: Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with a high degree of attention to detail and a commitment to accuracy. Deep understanding of databases, including relational and dimensional databases. Advanced proficiency in multiple BI platforms, reporting systems, and toolsets. Excellent verbal and written communication skills with a strong aptitude for problem-solving. Ability to work effectively in a fast-paced environment, contributing independently and within a collaborative team. Comfortable working under deadlines and performing multiple tasks effectively and concurrently. Experience handling structured and unstructured data from internal and third-party sources. Qualification : Graduate / post-graduate degree in Business Management/Statistics/Economics/ Technology/Finance Required Experience

Job Description: Conduent is seeking a Quality Assurance Associate with over 2.5 years of experience to join our team. The successful candidate will be responsible for ensuring quality in customer service and operations, providing coaching and feedback, and managing key performance indicators (KPIs) to improve team and individual performance. You will play a vital role in the coaching and development of agents, ensuring adherence to quality standards, and addressing any issues or opportunities identified during reviews. Key Responsibilities: Quality Scoring & Analysis: Review CXS 1 & 2 scores and NPS (Net Promoter Score) to identify areas of opportunity for improvement. Analyze IIPs (Individual Improvement Plans) data and behaviors to determine areas to address and create actions to improve agent performance. Participate in weekly internal calibrations and coordinate with QA Supervisors on calibration calls. Coaching & Development: Provide targeted coaching sessions based on QA evaluations and KPIs. Coach agents on performance improvements and document actions, commitments, and follow-ups. Assist in targeted individual coaching for outliers and provide follow-up coaching as needed. Team & Supervisory Support: Support the supervisor s team with queries on chat and production floor operations. Handle escalated calls and assist with corporate calls when necessary. Reporting & Tracking: Monitor and track EMT evaluations, and analyze behaviors for opportunities for improvement. Review the Quality scorecard daily and take action to address performance issues. Share Quality Performance reports with agents twice a week, highlighting areas for improvement and best practices. Share EOD reports outlining completed activities, highlights, lowlights, and necessary follow-ups. Communication & Documentation: Ensure that assigned agents review and complete training on Important News and Service Briefings. Follow up on completion of assigned tasks and ensure agents are aware of weekly reminders. Additional Tasks: Perform additional tasks related to tracker management or KPI control as per the line of business (LOB) requirements. Requirements: Experience: Minimum of 2.5 years in a Quality Assurance or related role. Education: Any graduation is mandatory. Skills: Strong ability to analyze data, identify issues, and take corrective actions. Effective coaching skills to provide feedback and help agents improve. Experience in conducting evaluations and calibrations to ensure quality consistency. Good communication skills to interact with agents and supervisors. Knowledge of KPIs, performance metrics, and service excellence principles. Familiarity with quality scorecards, NPS, and tracking performance metrics. Ability to handle escalated calls and complex queries efficiently. Additional Requirements: Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Comfortable working with performance tracking tools and reporting systems. Impactful Work: Play a pivotal role in improving service quality and customer satisfaction. Career Development: Opportunities for coaching, development, and career progression. Culture of Value: A workplace where individuality is noticed and valued, providing room for personal and professional growth. Join Conduent and become part of a team where your contributions make a meaningful difference!