LAN Jobs in Bengaluru

Lead Machine Learning Engineer - NLP Location: Bengaluru About Us: Observe.AI Observe.AI is the leading AI agent platform for customer experience. It enables enterprises to deploy AI agents that automate customer interactions, delivering natural conversations for customers with predictable outcomes for the business. Observe.AI combines advanced speech understanding, workflow automation, and enterprise-grade governance to execute end-to-end workflows with AI agents. It also enables teams to guide and augment human agents with AI copilots, and analyze 100% of human and AI interactions for insights, coaching, and quality management. Companies like DoorDash, Affordable Care, Signify Health, and Verida use Observe.AI to transform customer experiences every day by accelerating service speed, increasing operational efficiency, and strengthening customer loyalty across every channel. You will be shaping how AI transforms real-world challenges in the contact center space. As part of our world-class ML team, you ll work on developing cutting-edge LLM-powered solutions & Agentic AI, building end-to-end processing pipelines, and handling production challenges at scale millions of interactions daily. If you are truly an engineer at heart, excited about turning breakthroughs in multi-agent systems, LLMs, NLP, and ML into practical outcomes through applied research, and building scalable production systems, you will feel right at home. You ll also have the opportunity to publish in top conferences, and influence Observe.AI s product and platform strategy. What you ll be doing Design & develop state-of-the-art LLM-powered AI capabilities and Agentic AI/ Multi-agent systems end-to-end, from ideation to production for Observe.AI s product offerings, in a fast-paced startup environment. Work with cutting-edge tools and technologies in Machine Learning, Deep Learning & Natural Language Processing, including LLMs and LLM-powered technologies/ paradigms, including Agentic AI. Build/ maintain highly scalable production systems that power AI capabilities on Observe.AI product/ platform. Optimize ML models and processing pipelines for performance, cost-effectiveness, and scale. Work with a world-class ML team in building exciting stuff, mentor juniors, and influence peers/ stakeholders. Collaborate cross-team with engineers, product managers, customer-facing teams, and customers to understand pain points and business opportunities. Keep up-to-date with the latest ML/ DL/ NLP literature and influence the technological evolution of Observe.AI platform. Contribute to the community through tech blogs and publishing papers in ML/ NLP conferences like EMNLP, ACL, etc. What you ll bring to the role Education: Bachelor s or Master s degree in Computer Science or related disciplines from a top-tier institution with exposure to ML/ DL/ NLP/ NLU. An engineering mindset with the competencies of an applied scientist. 5+ years of industry experience in building large-scale NLP/ NLU systems, with recent experience in building LLM-powered applications and Agentic systems. Strong understanding of the fundamentals of ML and NLP/ NLU, and practical aspects of building ML systems in production. Good understanding of recent advances in building LLM-powered applications, and multi-agent systems at scale. Excellent implementation skills in Python and Machine Learning Frameworks such as Pytorch, Tensorflow, HuggingFace, etc., and deploying/ maintaining scalable machine learning systems in production. Ability to provide thought leadership in one or more technical areas of interest to Observe.AI, and influence product development. Excellent communication, collaboration skills, and presentation skills. Experience with Spoken Language Understanding is a plus. Published papers in top NLP/ NLU conferences or workshops are a plus. Relevant open-source contributions are a plus. Perks & Benefits Medical Insurance: Excellent options and free online doctor consultations. Leave Policies: Yearly privilege and sick leaves as per Karnataka S&E Act, generous holidays (National and Festive) recognition and parental leave policies. Learning & Development fund to support your continuous learning journey and professional development. Fun events to build culture across the organization. Flexible benefit plans for tax exemptions (i.e. Meal card, PF, etc.). Qualification : Bachelors or Masters degree in Computer Science or related disciplines from a top-tier institution with exposure to ML/ DL/ NLP/ NLU

AI Agent Engineer Location: Bengaluru About Us: Observe.AI Observe.AI is the leading AI agent platform for customer experience. We enable enterprises to deploy AI agents that automate customer interactions, delivering natural conversations with predictable outcomes. Our platform combines advanced speech understanding, workflow automation, and enterprise-grade governance to execute end-to-end workflows with AI agents. We also empower teams to guide and augment human agents with AI copilots, while analyzing 100% of interactions for insights, coaching, and quality management. Leading companies like DoorDash, Affordable Care, Signify Health, and Verida rely on Observe.AI to accelerate service speed, increase operational efficiency, and strengthen customer loyalty across all channels. We re looking for an AI Agent Engineer to take the lead in building and deploying enterprise-grade Voice, Chat AI agents, and AI Copilot solutions. This role is hands-on, customer-facing, and crucial for bringing AI solutions to life from design and integration to deployment and optimization. As an AI Agent Engineer, you'll **own the end-to-end lifecycle of AI agents**: from building and integrating them to testing, deploying, and tuning performance to meet client requirements. What You ll Be Doing: AI Agent Development & Deployment: Take full ownership of building and deploying AI agents, including designing prompts, workflows, integrations, telephony setup, and evaluation forms. Client Engagement & Demos: Lead weekly client demos, showcase progress, gather feedback, and act as the primary technical contact once the solution is defined. Systems Integration: Configure and integrate APIs, handle data mappings, manage authentication, error handling, and connect AI agents to CRMs, databases, or knowledge systems. Telephony Integration: Set up and optimize SIP/CCaaS/PSTN routing, configure fallbacks, pass metadata, and troubleshoot call quality issues. Optimization & Iteration: Continuously monitor agent performance, refine prompts, conduct iterative tests, and ensure agents meet automation and containment targets. Strategic Consultation: Translate customer requirements into actionable solutions, while working consultatively to unblock challenges related to security, connectivity, or knowledge ingestion. Collaboration with Engineering: Work alongside the product and engineering teams for deeper technical fixes and platform improvements, while leading client delivery independently. What You ll Bring to the Role: 3+ years of experience in conversational AI, ML engineering, or system integration, with hands-on delivery of AI/LLM-based solutions. Strong expertise in prompt engineering, workflow building, API integration, and telephony systems (SIP, Twilio, Amazon Connect, etc.). Familiarity with Large Language Models (GPT, Claude, Gemini) and orchestration frameworks like LangChain and LlamaIndex. Solid ML knowledge in areas such as embeddings, retrieval-augmented generation (RAG), evaluation frameworks, and fine-tuning models for optimal performance. Proficiency in programming languages such as Python, JavaScript, or similar. Customer-facing experience, with the ability to lead deep technical discussions and conduct weekly project demos. A strong problem-solving mindset, with the ability to find workarounds, unblock integrations, and adapt to unique customer ecosystems. Bachelor s degree in Computer Science, Engineering, or a related technical field. Experience with Integration Platform-as-a-Service (iPaaS) providers such as n8n, Zapier, or similar, and a strong understanding of API integrations and data flow management. Extensive hands-on experience with telephony integrations, including protocols like SIP, PSTN, and other telephony technologies. Perks & Benefits: Medical Insurance: Comprehensive medical coverage and free online doctor consultations. Generous Leave Policies: Annual privilege and sick leave (as per Karnataka S&E Act), national and festive holidays, plus parental leave. Learning & Development Fund: Support for continuous learning and professional development. Fun Team Culture: Regular fun events to foster a collaborative and engaging work environment. Flexible Benefit Plans: Tax-saving benefits (meal cards, PF, etc.) and other flexible benefit options. Qualification : Bachelors degree in Computer Science, Engineering, or a related technical field

Lead Machine Learning Engineer Location: Bangalore | Employment Type: Full-time About the Role We are seeking a talented and driven Lead Machine Learning Engineer to join Avaamo s Product Engineering team. In this role, you will have the opportunity to shape and enhance the core features of our search technology stack, focusing on areas like search ranking models, query understanding, and natural language question answering. What You ll Do Innovate and expand the capabilities of our search stack, including ranking models, query parsing, and NLP-driven question answering. Gain a deep understanding of search usage patterns and user needs, identifying areas for improvement and growth. Design, prototype, and iterate on cutting-edge ML/NLP/Information Retrieval solutions to enhance our search functionality. Develop and optimize an experimentation framework to evaluate and track improvements to the search stack. Write clean, efficient, and maintainable code that is easy to test and scale. Mentor junior engineers, fostering a collaborative learning environment and sharing your expertise. What You Bring (Qualifications) A BS in Computer Science or a related field. 5+ years of hands-on experience in machine learning, NLP, or related fields. Strong analytical and data-driven mindset, with the ability to extract insights and build effective solutions. Experience in recommendation systems, natural language processing, LLMs, applied machine learning, or large-scale search/ranking systems. Key Skills & Qualities Collaborative, customer-focused, and team-oriented, with a willingness to contribute across multiple areas of the product. Proactive, positive, and self-driven, with the ability to take ownership of both small tasks and large features. Proven experience in designing and building complex search/ranking/recommendation systems. Strong proficiency in Python programming. About Avaamo Avaamo is a deep-learning software company that focuses on creating advanced conversational interfaces to solve high-impact problems in the enterprise space. We are at the forefront of AI technologies, working on neural networks, speech synthesis, and deep learning to transform how enterprises engage with conversational computing. Qualification : BS in Computer Science or a related field

Job Title: Network Engineer Experience Required: 3 to 7 years Minimum Qualification: Bachelor of Engineering (BE) Location: Bengaluru Key Skills Network Architecture & Design Network Configuration & Troubleshooting CCNA or Equivalent Certification Routing Protocols: BGP, OSPF Firewalls & Network Security Routers & Switches Layer 2/Layer 3 Technologies IP Planning, QoS, NAT, Load Balancing Vendor Integration & System Testing Job Summary We are seeking a skilled and motivated Network Engineer with 3 7 years of hands-on experience in designing, implementing, and managing network infrastructure. The ideal candidate will possess strong technical knowledge in routing, switching, network security, and integration of multi-vendor systems. Key Responsibilities Design and implement robust network architectures tailored to business needs. Configure and maintain routers, switches, and firewalls across Layer 2 and Layer 3 technologies. Perform IP planning and network design, including the use of virtual routing domains. Implement and manage routing protocols such as BGP and OSPF. Configure and optimize QoS, NAT, and load balancing solutions. Integrate and manage networking components from various vendors. Collaborate with cross-functional teams for product development and system integration. Capture and document system/product requirements, high-level and low-level designs. Handle end-to-end implementation, integration, and configuration of networking subsystems. Work with customers, vendors, and OEMs to ensure smooth deployment and operation. Coordinate with certification agencies for product/documentation approval. Support system installation, commissioning, testing, and troubleshooting in production environments. Qualification : Bachelor of Engineering (BE)

Position: Data Scientist (AI/ML Expert) Location: Pritech Park SEZ, Block 09, 4th Floor B Wing, Survey No. 51 to 64/4, Outer Ring Road, Bellandur V, Bangalore, Karnataka, India Department: Advanced Analytics Employment Type: Subexian Experience Required: 1 to 3 years Job Overview: We are looking for a talented Data Scientist with expertise in AI/ML to join our Advanced Analytics team. As a key contributor, you ll design, develop, and validate predictive models, recommendation systems, and forecasting solutions, while also collaborating with cross-functional teams to deliver cutting-edge solutions using the latest technologies. Key Responsibilities: Model Development: Design, develop, and validate predictive models, recommendation systems, and forecasting solutions using a mix of statistical, machine learning, and deep learning techniques. You will work both independently and as part of a collaborative team. Data Visualization & Reporting: Communicate actionable insights effectively through compelling dashboards, reports, and visualizations using tools such as Superset, Power BI, and Python libraries (Matplotlib, Seaborn, Plotly). AI & Tech Solutions: Collaborate with teams to design and deliver flexible, scalable solutions using advanced technologies such as AI and large language models (LLMs). API Development: Develop and integrate REST APIs and frameworks such as Flask or FastAPI for seamless deployment of machine learning models. Documentation: Maintain clear, comprehensive documentation for data workflows, model development, and analytical methodologies to ensure knowledge sharing and transparency across teams. Continuous Learning: Stay up-to-date with the latest trends and advancements in data science, algorithms, and technologies, ensuring your skills and knowledge remain cutting-edge. Required Technical Skills: Python Proficiency: Strong experience with Python and libraries like Scikit-learn, TensorFlow/PyTorch, and data visualization libraries (Matplotlib, Seaborn, Plotly). SQL: Solid hands-on experience in SQL for efficient data querying. ML Ops & Pipelines: Understanding of machine learning operations (ML Ops) and ML pipelines for streamlined model deployment. Cloud & Distributed Computing: Exposure to cloud platforms such as AWS, Azure, or GCP and distributed computing tools like Hadoop, Spark, or Pyspark is a plus. Soft Skills: Effective Communication: Strong ability to communicate complex analytical findings in a clear and engaging manner, tailoring insights for both technical and non-technical audiences. Problem-Solving: A proactive problem-solver with the ability to adapt and thrive in a fast-paced, dynamic environment. Continuous Growth: Self-motivated, curious, and always seeking opportunities for professional growth and learning. At Subex, we encourage a collaborative, innovative, and growth-driven work environment. If you're passionate about applying data science techniques to real-world challenges and want to work with cutting-edge AI/ML technologies, we d love to hear from you!

Technical Trainer Location: Bengaluru, Karnataka, India Full-time Partially remote About ColorTokens At ColorTokens, we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen but with our cutting-edge ColorTokens Xshield platform, companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations to continue operating while breaches are contained, ensuring critical assets remain protected. Our innovative platform provides unparalleled visibility into traffic patterns between workloads, OT/IoT/IoMT devices, and users, allowing businesses to enforce granular micro-perimeters, swiftly isolate key assets, and respond to breaches with agility. Recognized as a Leader in the Forrester Wave : Microsegmentation Solutions (Q3 2024), ColorTokens safeguards global enterprises and delivers significant savings by preventing costly disruptions. Our culture We foster an environment that values customer focus, innovation, collaboration, mutual respect, and informed decision-making. We believe in alignment and empowerment so you can own and drive initiatives autonomously. Self-starters and high-motivated individuals will enjoy the rewarding experience of solving complex challenges that protect some of world s impactful organizations be it a children s hospital, or a city, or the defense department of an entire country. Job Summary We are seeking a highly skilled and motivated Technical Trainer to design, deliver, and evaluate training programs that empower our customers, partners, and employees to effectively use ColorTokens' products and solutions. The ideal candidate will have a strong technical background, excellent communication skills, and a passion for teaching and knowledge-sharing. Key Responsibilities Training Delivery: Conduct engaging and effective technical training sessions (classroom, virtual, or on-site) for customers, partners, and internal teams. Curriculum Development: Create, update, and maintain technical training content, including presentations, manuals, e-learning modules, and labs, tailored to various audiences. Product Expertise: Gain in-depth knowledge of ColorTokens' products, including zero-trust frameworks, endpoint protection, and cloud security solutions. Certification Programs: Design and implement certification programs to validate the technical competencies of trainees. Feedback and Improvement: Gather feedback from training participants to continuously improve training programs and materials. Collaboration: Work closely with product, engineering, and customer success teams to ensure training content is aligned with the latest product updates and best practices. Knowledge Repository: Develop and maintain a repository of technical resources, FAQs, and troubleshooting guides. Required Skills and Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field. 5 to 10 years of experience as a Technical Trainer, Product Trainer, or similar role in the IT or cybersecurity domain. Strong understanding of cybersecurity concepts, zero-trust architecture, cloud computing, and endpoint protection technologies. Proven experience in creating and delivering technical training content for diverse audiences. Excellent communication, presentation, and interpersonal skills. Hands-on experience with tools like Learning Management Systems (LMS) and e-learning platforms. Certifications such as CompTIA Security+, CISSP, or similar are a plus. Preferred Qualifications Experience working with SaaS-based cybersecurity products. Proficiency in scripting languages like Python or PowerShell for technical demonstrations. Familiarity with public cloud platforms (AWS, Azure, GCP). Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Position: Senior Data Scientist LLM Location: Bangalore, Karnataka, India Type: Full-Time (On-site) Experience Required: 2+ years in Deep Learning, 1+ years in LLMs Industry: Healthcare AI Company Overview: 5C Network is pioneering multi-modal AI systems for autonomous diagnosis in medical imaging. We're building next-generation models that integrate deep learning with language understanding to revolutionize clinical workflows and diagnostic accuracy. Role Summary: As a Senior Data Scientist LLM, you will lead the development and deployment of Large Language Models (LLMs) focused on enhancing medical imaging diagnostics. You ll work on cutting-edge problems such as instruction fine-tuning, prompt engineering, and Retrieval-Augmented Generation (RAG), while ensuring scalability and robustness in production environments. Key Responsibilities: LLM Development & Fine-Tuning Design and optimize prompts for diverse clinical and imaging-related use cases. Perform instruction fine-tuning of LLMs to meet task-specific requirements. Develop reasoning pipelines including Chain of Thought (CoT) techniques for complex diagnostic workflows. LLM Deployment & Optimization Self-host and deploy LLMs in secure, scalable production environments. Apply quantization and other performance optimization methods to minimize compute and memory footprint. Ensure high performance, uptime, and security in AI deployments. Retrieval-Augmented Generation (RAG) & Vector Databases Develop and implement RAG pipelines by integrating LLMs with semantic search. Work with vector databases (e.g., Qdrant) to enable fast, efficient retrieval of contextual data. Optimize data storage, indexing, and retrieval to support clinical applications. Data Engineering & Annotation Build and manage high-quality datasets tailored for CoT and multi-step reasoning tasks. Lead data annotation efforts to enhance LLM understanding of medical contexts. Collaboration & Research Collaborate with researchers, ML engineers, and domain experts to bring LLM solutions from prototype to product. Stay ahead of the curve by experimenting with novel LLM architectures and emerging techniques. Qualifications: Bachelor's or Master s degree in Computer Science, Data Science, AI, or a related field. 2+ years of hands-on experience in deep learning. Minimum 1 year of experience working with LLMs (e.g., instruction tuning, prompt engineering, RAG). Prior experience in LLM deployment (self-hosting, optimization, quantization, scaling). Proficient in Python and common ML frameworks (e.g., PyTorch, Hugging Face Transformers). Familiarity with vector databases like Qdrant or similar. Strong interest or prior exposure to healthcare/medical AI. Excellent problem-solving, communication, and team collaboration skills. Technical Stack: Languages: Python Frameworks: PyTorch, Hugging Face Technologies: LLMs (e.g., GPT, LLaMA), Vector Databases (Qdrant), RAG, Quantization Tools: Docker, Kubernetes, REST APIs, Git Work on high-impact AI solutions in the healthcare domain. Collaborate with a team at the forefront of multi-modal diagnostic technology. Access cutting-edge tools and real-world data to drive innovation. Qualification : Bachelor's or Masters degree in Computer Science, Data Science, AI, or a related field.

Position: Senior Data Scientist - AI Employment Type: Full-Time Location: Bangalore, Karnataka, India Experience Required: 2+ years Job Summary: 5C Network is developing multi-modal AI solutions for autonomous diagnosis of medical imaging. This role focuses on building and deploying advanced AI models using Computer Vision and Vision Language Models to analyze CT and MRI scans, helping detect, segment, and classify abnormalities. Key Responsibilities: Develop, train, and implement computer vision models, VLMs, and 3D models on CT and MRI imaging data. Collaborate closely with leading radiologists and AI researchers from India and the US. Work with product and engineering teams to deploy and operationalize AI models effectively. Contribute to cutting-edge research and assist in publishing findings in academic journals and conferences. Qualifications: Bachelor s or Master s degree in Computer Science, Data Science, or related fields. Proven experience in training and deploying deep learning-based computer vision models. Strong interest or experience in healthcare AI applications. Excellent analytical, problem-solving, and communication skills. Ability to collaborate effectively in a research-driven, team-oriented environment. Technical Requirements: 2+ years of hands-on experience with deep learning. Proficient in Python and deep learning frameworks, especially PyTorch. Experience with well-known computer vision architectures (ResNet, DenseNet, U-Net, Vision Transformers, V-Net, etc.). Expertise in building deep learning architectures from scratch. Experience working with Large Language Models (LLMs) is a plus. Knowledge of model pruning, quantization, and scaling model training and inference on GPUs. Qualification : Bachelors or Masters degree in Computer Science, Data Science, or related fields.

Position: AI Solutions Architect Location: Bangalore, India Shift: 2 PM to 11 PM IST (supporting EMEA/US business hours) About Workato Workato is a global leader in enterprise orchestration, leveraging AI-powered automation to streamline complex workflows across data, processes, and applications. Recognized by Business Insider, Forbes, Deloitte, and Quartz, Workato fosters an innovative, flexible, and trust-driven culture, empowering employees to own their work and grow alongside a vibrant team. Join a fast-growing tech company celebrated for innovation and remote work culture. Collaborate in a diverse, inclusive environment focused on continuous improvement. Impact the future of AI-driven business automation on a global scale. Your Responsibilities Architect and develop advanced agent-based AI solutions exhibiting autonomous, adaptive, and proactive behaviors. Design techniques for large language models (LLMs) to author complex AI behaviors reliably. Provide technical expertise, advising clients and internal teams on AI workflows and integration. Tailor and deploy AI-powered IT workflows that are scalable, fault-tolerant, and aligned with enterprise best practices. Collaborate across teams to integrate AI automation into existing IT infrastructures. Deliver custom product demos and support sales and product teams. Contribute to internal knowledge bases and continuously improve processes. Support product ideation through to implementation stages, working closely with product managers. What You ll Need BTech/BE or higher in Computer Science, AI, ML, or related field. 12+ years of relevant experience in AI solution design, development, and deployment. Proven expertise in AI engineering focused on agent-based systems. Strong background in integration projects with hands-on experience in middleware, APIs (REST/SOAP), SOA, ESB, BPM, and databases (RDBMS/NoSQL). Coding experience (2-3 years) in Java, Python, or Ruby. Experience with integration platforms (TIBCO, Dell Boomi, MuleSoft) and cloud technologies (iPaaS, SaaS) is a plus. Familiarity with cloud business apps like Workday, NetSuite, Salesforce, ServiceNow, or Marketo is advantageous. Knowledge of microservices, event-driven architecture, process automation (BPM/RPA) is a plus. Personal Attributes Collaborative mindset and ability to thrive in a dynamic startup environment. Strong analytical and critical thinking skills with entrepreneurial initiative. Effective time management and prioritization, even under pressure. Excellent communication skills to convey complex ideas clearly to non-technical audiences. Proactive problem solver and fast learner who can conduct deep research independently. Qualification : BTech/BE or higher in Computer Science, AI, ML, or related field.

Position: Senior AI Solutions Engineer Location: Bangalore, India Shift: 2:00 PM 11:00 PM IST (EMEA/US support hours) About Workato Workato is the market leader in enterprise orchestration, enabling 400,000+ global customers to streamline operations by connecting data, apps, and processes. Powered by AI, its platform drives agility through intelligent automation. Recognized by Forbes, Deloitte, and Business Insider, Workato offers a dynamic and collaborative culture that blends innovation with work-life balance. Role Overview As a Senior AI Solutions Engineer, you'll play a key role in building and deploying intelligent, agent-based systems and Retrieval-Augmented Generation (RAG) solutions using Workato s Agentic AI platform. This is a highly technical, hands-on role that blends AI/ML expertise, integration design, customer engagement, and scalable solution delivery. Key Responsibilities AI Engineering & Solution Architecture Design and deploy multi-agent AI workflows that are autonomous, adaptive, and goal-directed. Develop robust RAG pipelines using LLMs and Workato connectors to generate grounded, real-time responses. Implement intelligent memory, prompting, and behavior management strategies for AI agents. Technical Leadership Act as the technical expert for AI-driven architectures using Workato s automation and orchestration platform. Architect scalable AI-powered workflows integrating Workday, NetSuite, Salesforce, ServiceNow, etc. Own performance monitoring, troubleshooting, and continuous optimization of AI systems. Customer Collaboration Work directly with customers to design and deliver tailored Agentic AI and RAG solutions. Communicate complex AI concepts clearly to business and technical stakeholders. Champion exceptional customer service and solution success. Cross-Functional Collaboration Support product managers with technical specifications and solution design. Contribute to internal knowledge bases, best practices, and thought leadership. Participate in product ideation, rapid prototyping, and iterative improvement. Required Qualifications Technical Skills BTech/BE in CS, AI/ML, or related field. 8+ years in solution architecture and development; 3+ years on Workato platform required. Solid foundation in AI agent systems, RAG, and large language models (LLMs). Strong experience with APIs (REST, SOAP), JSON, and relational or NoSQL databases. Programming experience: Java, Python, or Ruby (2 3 years). Hands-on integration experience with middleware, iPaaS, BPM, or RPA platforms. Familiarity with automation tools like Dell Boomi, MuleSoft, or TIBCO is a plus. Bonus Knowledge Familiarity with OAuth, SSO, MFA, and cloud platforms (AWS/GCP/Azure). Experience with enterprise SaaS apps (e.g., Salesforce, Workday, ServiceNow, NetSuite). Exposure to event-driven architecture and microservices. Soft Skills & Mindset Strong communication and storytelling skills. Critical thinker with an entrepreneurial mindset. Self-starter with the ability to work independently and across teams. Passionate about solving complex technical problems and delivering value.

Job Title: Technical Support Associate Location: Bengaluru, India Company: IntouchCX Experience: Minimum 6 months (with international customers) Job Type: Full-time About IntouchCX IntouchCX delivers premium customer experiences for major global brands across voice, chat, email, and social platforms. They are known for their tech-forward support and commitment to quality-driven service. Role Overview As a Technical Support Associate, you will: Provide multi-level support for hardware, software, OS, and network issues. Troubleshoot problems using remote access, email, and phone. Deliver technical advice, resolve issues, and ensure customer satisfaction. Represent the brand with strong communication and technical expertise. Key Responsibilities Diagnose and resolve software application and hardware issues Handle installation and maintenance of operating systems and computer applications Troubleshoot network/VPN/intranet/internet connectivity problems Provide guidance and recommendations based on customers technical issues Set up and support laptops, desktops, notebooks, and related hardware Maintain high standards of technical documentation and resolution tracking Qualifications & Skills Experience: At least 6 months of technical support (international BPO/tech support preferred) Language: Fluent spoken English Skills: Excellent problem-solving and analytical thinking Strong interpersonal and customer handling skills Good knowledge of consumer electronics, IT products, OS, and networks High emotional intelligence and ability to remain calm under pressure Passion for technology and self-learning Benefits Competitive salary with performance-based incentives Medical insurance Free food and transport (for on-site shifts) Growth opportunities through training and development Strong employee recognition and engagement programs

Network Engineer Location: Bangalore, Karnataka, India Company: Qualcomm India Private Limited Job Overview Qualcomm is seeking a highly skilled Network Engineer to join our global network operations team. This role will involve working in 24x7 rotational shifts, supporting a heterogenous global network infrastructure. You will be responsible for supporting, maintaining, and optimizing networks consisting of routers, switches, data center networking gear, and load balancers. The ideal candidate will have experience with Cisco, Aruba, Arista, and Citrix NetScaler technologies, as well as a strong background in monitoring and observability tools like Datadog, Splunk, and CAPM. Key Responsibilities Support a global network infrastructure including routers, switches, data center networking gear, and load balancers. Respond to support requests and troubleshoot service problems or outages. Perform upgrades, new installations, enhancements, and configuration changes as required. Develop and maintain documentation related to networking and IT operations. Adhere to corporate change management policies and practices. Assist in the deployment of global networks and work collaboratively with virtual teams across different regions. Support enterprise-wide initiatives and localized solutions spanning multiple departments and functions. Work closely with other IT groups to gather requirements and present solutions to meet business objectives. Support a broad range of IT networking architectures and implementations. Minimum Qualifications 4 to 5 years of experience in core networking skills including LAN, WAN, Data Center, and Load balancers. Prior solid experience in handling L2 and L3 network issues. 3+ years of working experience configuring Cisco IOS and/or NX-OS network equipment. Experience with networking protocols such as OSPF, EIGRP, BGP, STP, QoS, vPC/MLAG/CLAG, VXLAN, and 802.1x. Proficient in TCP/IP operations and troubleshooting. Experience with individual, group, and vendor-assisted troubleshooting. Experience working in large scale IT operations and high-risk networks. Familiarity with Python and Ansible automation for networking. CCNP Certification. Good experience supporting and implementing campus and data center networks. Excellent communication skills, both verbal and written. Preferred Qualifications Experience with Ansible and/or Python automation for networking. Ability to work as part of a virtual global/regional team with cultural and language differences. Experience with Datadog, Splunk, and CAPM as monitoring/observability tools. Solid understanding of IT networking architectures and implementations. Minimum Education Requirements Bachelor s degree in a technical field such as Computer Engineering, Computer Science, or Information Systems. Alternatively, 1+ year of work experience related to Networked Systems with a Bachelor's degree in a non-technical field. Or, 3+ years of work experience related to Networked Systems without a Bachelor's degree. Physical Requirements Ability to frequently transport and install equipment up to 20 lbs. About Qualcomm Qualcomm is a global leader in mobile and telecommunications technology. Our solutions power a wide range of devices, from smartphones to IoT, and we are shaping the future of networking and communication. Join us to help build next-generation network infrastructure and work with innovative technologies! Apply now and become part of Qualcomm's next-generation network engineering team! Qualification : Bachelors degree in a technical field such as Computer Engineering, Computer Science, or Information Systems.

Job Title: Senior Escalation Engineer Location: Bengaluru, Karnataka, India About Us: Cloud Software Group is one of the world's largest cloud solution providers, serving over 100 million users globally. When you join Cloud Software Group, you are helping real people access cloud-based products that empower them to work from anywhere. Our team values passion for technology, courage to take risks, and empowering individuals to dream, learn, and build the future of work. Now is the perfect time to join us and be part of the next evolution in cloud technology! About This Team: We are the Advanced Support team, specializing in NetScaler and NetScaler Console products. As the highest level of support, we collaborate closely with LCM and Engineering teams to swiftly resolve customer issues and bugs, ensuring seamless operation of their environments. We work on complex, critical issues and ensure that our customers receive top-tier technical assistance. Job Description: The Senior Escalation Engineer is responsible for providing advanced technical support to customers facing critical, high-complexity issues. You will act as a liaison between customers, engineering teams, and product development, ensuring quick and effective resolution of customer problems. Your work will have a direct impact on the customer experience by resolving issues that are politically sensitive or technically intricate. Additionally, you will play a vital role in mentoring junior engineers and contributing to knowledge sharing within the team. Role Responsibilities: Advanced Technical Support: Independently resolve highly complex customer issues by using advanced troubleshooting skills. You will handle the most critical and politically sensitive customer situations and issues. Customer Communication: Defuse difficult customer situations through effective communication planning and follow-through, ensuring confident communication with customers at all levels. Collaboration with Engineering: Be an effective technical interface between the customer and the 3rd Level Engineering/Product Development teams, ensuring clear documentation and resolution. Technical Leadership: Act as an authority on Citrix Networking products and provide guidance and mentorship to less experienced colleagues. You will also contribute to writing complex technical articles and case studies for the knowledge base. Knowledge Sharing: Develop and review advanced technical training materials for both internal and external audiences on multiple products or components. On-call Rotation: Participate in a 24x7 on-call rotation to provide continuous support to customers. Problem Report Prioritization: Work with Engineering teams to prioritize product issues and provide timely feedback. Project Participation: Contribute as a collaborator or sub-team leader in various technical projects. Basic Qualifications: BS or BA in Computer Science, Information Systems, Engineering, Mathematics, Physics, Statistics, or a related technical discipline. 7+ years of technical support experience in a large enterprise environment. In-depth networking knowledge, including: TCP / HTTP / SSL / DNS / WAN WAN and LAN switching and routing, ARP, TCP, IP, HTTP, SMTP, DNS, and other related internet protocols. Experience with Citrix Networking Products such as NetScaler, F5 BigIP, Cisco CSS, and others in load balancing, SSL VPN solutions, and web application firewalls. Experience with debugging tools and techniques, including dump files, network traces, and sniffers like Wireshark and tcpdump. Knowledge of routing protocols (RIP, OSPF, BGP) and switching technologies. Experience with security technologies such as SSL/TLS, VPNs, Firewalls, IDS/IPS. Experience with network monitoring tools such as PRTG, Obkio, Auvik, SNMP. Preferred Certifications: Citrix Certification or CCNA. Working knowledge of Virtualization/Cloud technologies like AWS, Azure, ESXi, or GCP. Impactful Work: At Cloud Software Group, you will work on solving complex, high-priority issues that directly impact customers worldwide. Continuous Learning: You'll have opportunities for growth and learning with exposure to cutting-edge technologies in a dynamic, collaborative environment. Supportive Culture: Our team values innovation, knowledge-sharing, and mentorship, ensuring everyone has the tools and opportunities they need to thrive. Equal Opportunity Employer: Cloud Software Group is committed to Equal Employment Opportunity (EEO) and complies with all applicable federal, state, and local laws that prohibit discrimination in employment. We consider all qualified applicants for employment without regard to race, color, creed, sex, gender identity, sexual orientation, ethnicity, national origin, ancestry, citizenship, religion, disability, pregnancy, marital status, military service, protected veteran status, political activity, and other protected classifications. Qualification : BS or BA in Computer Science, Information Systems, Engineering, Mathematics, Physics, Statistics, or a related technical discipline.

Role: System Administrator Experience Required: Minimum of 4+ years of relevant experience Location: Bangalore Notice Period: Open Preferably Immediate Joiners Employment Type: Full-Time About Aezion: Aezion is a forward-thinking technology solutions provider, specializing in custom software development, AI-driven solutions, and enterprise digital transformation. As a trusted digital engineering partner in the USA, we are committed to exceeding client expectations by delivering results that transform clients into long-term partners. Our promise: We get it right or make it right. At Aezion, we believe that work is more than just a job it s a ministry that reflects our values. We are dedicated to delivering excellence throughout the entire project lifecycle, from design and development to hosting, maintenance, and support. Our Culture: Aezion is a mission-driven company with a purpose rooted in service: Love others like Christ. Guided by our core values Love, Dependability, Humility, Diversity, Speed, and Innovation we aim to provide exceptional service. Our 200+ dedicated employees work together to turn our customers into lifelong partners, fueling their success through a commitment to excellence. Role Overview: As a System Administrator at Aezion, you will be pivotal in designing, implementing, and maintaining our IT infrastructure. You will ensure the reliability, scalability, and security of systems, while also optimizing performance and minimizing downtime. This role requires you to collaborate with cross-functional teams to develop infrastructure solutions that align with the business s strategic goals. Key Responsibilities: Provide day-to-day technical support for desktops, laptops, and servers, ensuring minimal downtime for end-users. Troubleshoot and resolve hardware, software, and network-related issues across the organization. Install, configure, and maintain both Windows and Linux operating systems. Manage user accounts, permissions, and security settings within Active Directory and other identity management systems. Deploy, configure, and maintain enterprise applications, antivirus solutions, and other security tools. Support and troubleshoot peripheral devices such as printers, scanners, and mobile devices. Assist with network connectivity issues, including Wi-Fi, LAN, and VPN configurations. Perform regular system updates, patch management, and ensure compliance with security protocols. Document technical procedures, troubleshooting solutions, and best practices for internal use and knowledge sharing. Provide training and support to users regarding IT policies, security, and best practices. Required Skills and Experience: Proven experience with Windows & Linux desktop and server environments. Strong troubleshooting skills for hardware, software, and network issues. Familiarity with Active Directory, Group Policy, and user management processes. Knowledge of IT security best practices, including antivirus solutions and endpoint protection. Expertise in software installation, driver configurations, and system updates. Experience with remote desktop support tools. Basic understanding of networking concepts such as IP addressing, DNS, DHCP, and VPN. Proficiency in supporting Office 365, email clients, and enterprise-level applications. Excellent customer service and communication skills for providing end-user support. IT certifications such as CompTIA A+, Microsoft Certified (MCP, MCSA), or ITIL are highly desirable.

Power the Future with Us! Location: Bengaluru, India Reporting to: Service Manager SolarEdge (NASDAQ: SEDG) is a global leader in high-performance smart energy technology, operating in 34 countries with millions of installations across 133+ nations. Our innovative portfolio includes solar inverters, battery storage, EV charging, backup systems, and complete home energy management solutions. We are looking for a dynamic and experienced Language Trainer to enhance communication skills within our team in Bengaluru. If you have a passion for language training, expertise in dialect coaching, and a knack for helping others improve their language proficiency, we d love to hear from you! Key Responsibilities Develop & deliver customized language training programs based on agents proficiency levels. Provide specialized coaching to improve pronunciation, dialects, and regional accents. Use interactive methods such as multimedia resources and activities for engaging lessons. Assess & evaluate agents progress through tests, quizzes, and personalized feedback. Coach on cultural nuances to enhance language understanding and contextual accuracy. Lead group discussions, workshops, and seminars to refine conversational and presentation skills. Identify learning gaps and provide constructive feedback for improvement. Stay updated on the latest language training methodologies and tools to enhance training quality. Job Requirements 2+ years of experience in language training. Proven expertise in dialect coaching. Strong verbal and written communication skills. Excellent multitasking abilities and adaptability. Ability to identify learning gaps and provide effective feedback. Bachelor s degree in Language, Education, or a related field (preferred). Be part of a global leader in clean energy innovation. Career growth & skill development opportunities. Regular training & upskilling programs. Work in a diverse and inclusive environment. At SolarEdge, we recognize that our strength lies in our people. Join us and help shape a future where clean, green energy powers the world! Apply now and be a part of our mission! Qualification : Bachelors degree in Language, Education, or a related field

Identifies business requirements, functional and system specifications that meet business user requirements, maps them to systems capabilities and recommends technical solutions. Configures system settings and options, plans, and executes unit, integration and acceptance testing, and creates systems specifications. Identifies test scenarios and cases, executes test cases, documents test results, test scripts and provides quality assurance results to the business. Examines current business procedures, system practices and IT modification design and recommends new improved ones. Designs new computer programs and systems by analyzing business requirements, constructing workflow charts and diagrams, studying system capabilities, and writing specifications. Performs troubleshooting, solves complex bug issues in production systems or applications, and collaborates with subject matter experts on issues. Anticipates complex issues and discusses within and outside of project team to maintain open communication. Serves as a technical lead on a subsystem or small feature(s), manages projects of small to medium size and complexity, performs tasks, and applies expertise in subject area to meet deadlines. Qualifications Minimum qualifications are required to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.Minimum Qualifications: Bachelor's Degree in STEM-related field with 4 years of experience. Proficiency in SQL for data analytics and reporting. Proven expertise in functional analysis, data mapping, data transformation, business logic development. Excellent analytical, problem-solving, and communication skills. Strong attention to detail and a commitment to delivering high-quality work. Good understanding of Azure Databricks, Snowflake. In-depth knowledge of Sales functionalities and data models. Experience with integration tools and middleware. Good understanding of Sales and Marketing Business process. Technical certifications related to the requisition. Preferred Qualifications: Good understanding and experience in Artificial Intelligence and Machine Learning Ability to diagnose, and resolve systems and data issues by analyzing detailed logs Configures the system to match the required business processes by building appropriate models. Plans for testing by developing unit test conditions; tests application against the Design document and new configurations; assists BA's during functional testing; supports BA's and customers during Acceptance testing. Employs excellent written and verbal communications skills with the ability to listen, question, interpret, and clarify issues in both business and technical terms. Requirements listed would be obtained through a combination of industry relevant job experience, internship experiences and or schoolwork/classes/research. Communicates with stakeholders and customers to arrive at mutually agreed upon solutions or courses of action. Applies analytical skills to resolve issues and/or problems. Utilizes problem solving skills to identify and analyze root causes and develop solution recommendations. Inside this Business Group Intel's Information Technology Group (IT) designs, deploys and supports the information technology architecture and hardware/software applications for Intel. This includes the LAN, WAN, telephony, data centers, client PCs, backup and restore, and enterprise applications. IT is also responsible for e-Commerce development, data hosting and delivery of Web content and services. Posting Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Qualification : Bachelor's Degree in STEM-related field with 4 years of experience.

We seek an experienced Business Systems Analyst to join our Supply Chain IT team. The primary focus of this position is to enable, transform, and deliver Supply Planning data solutions for Intel's key business groups. In this position, you will collaborate with stakeholders from various business domains, including the business operations team, Master data, Supply Planning, Finance, and other IT teams. The ideal candidate should possess a combination of business process knowledge, data and analytics skills, and acumen to enable process transformation by leveraging technology.Responsibilities include but are not limited to: - Collaborate with stakeholders to establish, prioritize, implement, maintain, improve, and discontinue process capabilities.- Develop detailed functional specifications and work closely with business stakeholders and the Blue Yonder team.- Design new data pipelines and maintain existing ones between SAP, the data warehouse, the Planning Data Hub, and the Blue Yonder landscape.- Identify business requirements and system specifications that meet user data needs, map them to system capabilities, and recommend technical solutions.- Partner with SAP Master Data, Order to Cash (O2C), Procure to Pay (P2P), and Supply Planning teams to understand data needs and capture them as requirements for implementing pipelines in Snowflake.- Participate in all phases of product testing, from unit testing to user acceptance testing on the IT front.- Ensure alignment of transformation efforts with relevant enterprise-level initiatives.- Maintain and build stakeholder relationships while effectively communicating across teams.- Estimate effort and schedules for major projects, driving the team to meet timelines while ensuring quality. Qualifications Minimum Qualifications: Bachelor's and/or master's degree and 9+ years of experience in: Supply Planning - SOP and SOE processes. Inventory Management or Production Planning Business Processes. Designing and implementing data solutions for enterprise planning software solutions such as Blue Yonder ESP, IBP, or equivalent. A background in semiconductor manufacturing and high-level SQL knowledge. Preferred Qualifications: Designing data solutions on Snowflake, Azure Databricks, or similar environments. Knowledge in Order to Cash and Procure or Pay E2E processes. Inside this Business Group Intel's Information Technology Group (IT) designs, deploys and supports the information technology architecture and hardware/software applications for Intel. This includes the LAN, WAN, telephony, data centers, client PCs, backup and restore, and enterprise applications. IT is also responsible for e-Commerce development, data hosting and delivery of Web content and services. Posting Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Qualification : Bachelor's and/or master's degree and 9+ years of experience

Job Function: As part of the Wireless R&D HW team in Bangalore, the candidate will contribute to the design and development of next-generation WLAN and micro-Wi-Fi subsystems for connectivity solutions in IoT, hearables, and wearables. This includes: Architecture and micro-architecture development. RTL design and integration. Collaboration with cross-functional teams for design convergence. Responsibilities: Develop micro-architecture and implement design using Verilog/SystemVerilog. Execute digital design (RTL) for complex WLAN subsystems involving multiple clock domains and low-power designs. Integrate and deliver WLAN subsystems to SoC-level designs. Collaborate with verification, SoC design, validation, synthesis, and physical design (PD) teams. Perform tasks such as linting (Spyglass), CDC analysis, synthesis, and simulation. Conduct RTL integration and work closely with DFT and PD teams for design-to-GDS convergence. Analyze tool reports (RDC, CLP, CDC, PrimeTime) and ensure compliance with design standards. Contribute to post-silicon debug and validation, when required. Maintain effective communication with global multi-site teams (US, UK, and India). Create and maintain documentation for design and development processes. Skills and Experience: ASIC Front-End Design: 8+ years of experience in digital ASIC design, with expertise in RTL coding using Verilog, VHDL, or SystemVerilog. Clock Domain Crossing (CDC): Strong experience in handling multiple clock domains and low-power design methodologies. Tool Proficiency: Hands-on experience with Spyglass Lint/CDC checks, DC-Compiler, PrimeTime, synthesis, simulation, etc. Protocols: Familiarity with AHB, AXI, and other standard bus protocols. WLAN/Wireless IP Expertise: Experience in 802.11/Wi-Fi subsystems is a plus. Debugging: Exposure to post-silicon debug and validation is desirable. Collaboration: Ability to work closely with multi-disciplinary teams for holistic design and development. Documentation: Strong documentation and communication skills. Minimum Qualifications: Education: Bachelor s degree in Computer Science, Electrical/Electronics Engineering, or related fields and 3+ years of relevant experience. OR Master s degree in the same fields and 2+ years of experience. OR Ph.D. and 1+ year of experience. Experience Requirements: Strong background in ASIC front-end design, architecture, and RTL integration. Prior experience in WLAN IP/Sub-system design is a significant advantage. Why Join Qualcomm? Work on cutting-edge technologies like Wi-Fi 6/7/8 and next-gen connectivity solutions. Collaborate with diverse teams across geographies. Opportunity to contribute to groundbreaking innovations shaping the future of connectivity. Be part of an inclusive and forward-thinking culture. Qualification : Bachelors or Masters Degree in Engineering in Electronics, VLSI, Communcations or related field.

About the Opportunity Ericsson Enterprise Wireless Solutions (BEWS) leads Ericsson s Enterprise Networking and Security business, offering cutting-edge solutions across WAN, LAN, and enterprise security. We are the global market leader in Wireless-WAN enterprise connectivity and are rapidly advancing in Private 5G networks and Secure Access Services Edge (SASE) solutions. We aim to be the #1 provider in the Private Cellular Networks space, driven by our flagship product, Ericsson Private 5G (EP5G). We are seeking a passionate and experienced Engineering Manager to lead our Automation Test Infrastructure team. This role will focus on managing a team of full-stack test infrastructure developers to maintain and scale our test environment and support the R&D organization through automation. Key Responsibilities Team Leadership: Lead a multi-disciplinary team in designing, implementing, and supporting automated test infrastructure and test creation. Technical Guidance: Provide recommendations for designing, building, testing, and deploying firmware releases. Infrastructure Maintenance: Ensure the test infrastructure remains scalable, reliable, and meets the organization s evolving needs. Collaboration: Work closely with R&D teams to understand testing requirements and deliver efficient solutions. Documentation: Maintain and document best practices for new requirements and implementations. Qualifications Education: MS/BS in Computer Science or a related field. Experience: 10+ years of hands-on experience in automated test infrastructure development. 2+ years of experience leading a team of development engineers. Technical Skills: Proficiency in Python3 or other object-oriented programming languages. Strong experience with Unix/Linux development environments. Familiarity with Git or other version control tools. Experience with CI/CD platforms such as GitLab and Jenkins. Bonus Skills Proficiency in Groovy. Experience with Docker/Docker Compose. Familiarity with Kubernetes/Helm. Knowledge of AWS. Why Join Ericsson? At Ericsson, we believe in innovation and collaboration. Joining our team means contributing to cutting-edge technologies in Private 5G and SASE, while working in an inclusive and growth-driven environment. As a key member of the Automation Test Infrastructure team, you will play a vital role in shaping the future of enterprise connectivity. Qualification : MS/BS in Computer Science or equivalent with 10+ years of hands-on experience with automated test infrastructure

Job Description We seek a skilled User Experience Designer and UI Developer to drive and develop the user experience for snowflake platform supporting planning data hub. We are looking for an experienced UI developer for Cloud Software (Snowflake) application to join our Supply Chain IT team. As a UI Development Engineer, you will play a vital role in designing, implementing, and maintaining UIs for our Snowflake cloud data platform for Supply Chain Planning Data. We are also looking for the supply chain background so this UI developer have the experience to develop functional knowledge in a reasonable time. Design, develop, and implement intuitive UI applications for demos, samples, and solutions. Collaborate with cross-functional teams to understand and translate user needs into functional applications. Ensure the technical feasibility of UI/UX designs. Optimize applications for maximum speed and scalability. Maintain an understanding of the latest web applications and programming practices. Participate in all development lifecycle phases, including design and support, following agile methodologies. Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 7 years of experience as a UI Developer or in a similar role. Knowledge of multiple front-end languages and libraries. Experience with back-end languages (e.g., Java, Python) and JavaScript frameworks (e.g., Angular, React, Node.js). Familiarity with databases (e.g., MySQL, MongoDB), web servers (e.g., Apache), and UI/UX design. Excellent communication and teamwork skills. Great attention to detail and organizational skills. Inside this Business Group Intel's Information Technology Group (IT) designs, deploys and supports the information technology architecture and hardware/software applications for Intel. This includes the LAN, WAN, telephony, data centers, client PCs, backup and restore, and enterprise applications. IT is also responsible for e-Commerce development, data hosting and delivery of Web content and services. Posting Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Qualification : Bachelor's degree in Computer Science, Information Technology, or a related field.