Lead Analyst Jobs in Bengaluru

Senior Manager, Security Operations Center (SOC) Location: Bangalore Type: Full-Time Experience Required: 8+ Years (3+ in Leadership) Role Overview: Strategic Cyber Defense We are seeking a Senior Manager to lead and modernize our SOC operations across enterprise and product environments. You will oversee a high-performance team dedicated to threat detection, advanced detection engineering, and incident response. This role is a strategic blend of technical mastery leveraging AI and SOAR and people leadership, focused on building a resilient, automation-first security culture. Core SOC Service Offerings & Expertise Advanced Defense & Detection: Detection Engineering: Implement Detection-as-Code practices and prioritize backlogs based on the evolving threat landscape. Threat Intelligence & Hunting: Deliver actionable intel and execute structured threat hunting hypotheses to proactively identify stealthy adversaries. Deception & Validation: Manage deception strategies (honeypots/tokens) and use attack emulation tools to validate detection logic effectiveness. Forensics: Lead digital forensic investigations, evidence acquisition, and post-incident analysis. Automation & Technology Stack: Azure Ecosystem: Advanced proficiency with Microsoft Sentinel, Defender XDR, and Defender for Cloud using KQL. Cloud Operations: Strong knowledge of security operations across Azure, AWS, and preferably GCP. SOAR & AI: Champion the integration of Security Orchestration, Automation, and Response (SOAR) and AI to drive SOC efficiency. Key Responsibilities Leadership & Strategy: Team Development: Coach and mentor the SOC team, conducting regular 1-on-1s and fostering a growth-oriented culture to prevent burnout. Roadmap Execution: Help define a comprehensive SOC strategy and maturity framework aligned with organizational risk management. Stakeholder Liaison: Act as a trusted advisor to Product, IT, and Development leaders to integrate security into cross-functional workflows. Metrics & Operational Excellence: Data-Driven Reporting: Develop dashboards (e.g., Power BI) to track KPIs, KRIs, and detection coverage. Incident Lifecycle: Lead the lifecycle of escalated incidents, conduct root cause analysis, and execute tabletop exercises. 24/7 MDR Strategy: Define operational procedures for Managed Detection and Response (MDR) and sustainable on-call rotations. Qualifications for Success Proven Leadership: 8+ years in InfoSec with specific experience leading SOC or MDR functions. Azure Mastery: Deep technical expertise in the Microsoft security stack. Framework Knowledge: Familiarity with MITRE ATT&CK, Purple Teaming, and cloud-native detection. Soft Skills: Exceptional ability to simplify complex technical content for executive-level communication.

Lead Software Engineer - Scale & Performance Location: Bengaluru Experience: 6 12 years About VuNet VuNet is a pioneer in Business Journey Observability, using Big Data and Machine Learning to revolutionize digital experiences in the financial services industry. Our platform delivers end-to-end visibility into customer journeys, helping organizations proactively resolve issues, ensure operational resilience, and deliver superior user satisfaction. With over 28 billion digital transactions monitored every month and serving more than 300 million users globally, VuNet is shaping the future of observability for some of the largest banks and financial institutions. We are Series B funded, part of NASSCOM s DeepTech Club, and recognized by global analysts such as Gartner and Omdia. Your Role: Lead Software Engineer - Scale & Performance As a Lead Software Engineer for Scale & Performance, you ll own the performance and scalability benchmarks for VuNet s observability platform. You will work with cutting-edge technologies, design robust test frameworks, and ensure that our platform scales seamlessly to meet the demands of millions of users. Roles & Responsibilities Own performance and scalability benchmarking for key platform components (ingestion pipelines, data storage, and query services). Design and execute load, stress, soak, and capacity tests across microservices, agents, and ingestion layers. Identify and resolve performance bottlenecks in both infrastructure (CPU/memory/IO) and application layers (API latency, throughput, GC behavior). Develop and maintain performance test frameworks, preferably using Kubernetes-based environments. Collaborate with DevOps and SRE teams to optimize system configurations (Kubernetes, Postgres/TimescaleDB, ClickHouse, Kafka) for scale. Implement OpenTelemetry for service instrumentation to monitor system health and latency (p50/p95/p99 metrics). Contribute to capacity planning, scaling strategies (horizontal/vertical), and resource optimization. Analyze production incidents related to scaling issues and drive permanent fixes. Work with engineering teams to design scalable architecture patterns and define SLIs/SLOs for system performance. Document performance baselines, tuning guides, and scalability best practices for internal use. What You Bring Mandatory Skills: Strong background in performance engineering for large-scale distributed systems or SaaS platforms. Expertise in Kubernetes, container runtimes (containerd/Docker), and resource profiling in containerized environments. Solid understanding of Linux internals, CPU/memory profiling, and network stack tuning. Hands-on experience with observability tools (Prometheus, Grafana, OpenTelemetry, Jaeger, Loki, Tempo, etc.). Familiarity with observability platform datastores like ClickHouse, PostgreSQL/TimescaleDB, Elasticsearch, or Cassandra. Experience with performance benchmarking tools such as k6, Locust, JMeter, or custom Golang/Python scripts. Ability to interpret system metrics (CPU usage, memory, GC, latency) and correlate across different layers. Nice-to-Have Skills: Experience with agent benchmarking (OpenTelemetry Collector, custom data shippers). Exposure to streaming systems like Kafka, NATS, or Pulsar. Familiarity with CI/CD pipelines for performance testing and regression tracking. Knowledge of cost optimization and capacity forecasting in cloud environments (AWS/GCP/Azure). Proficiency in Go, Python, or Bash scripting for automation and data analysis. Life at VuNet: At VuNet, we're building a world-class observability platform, and we re just getting started. You ll be part of a passionate, problem-solving team that embraces collaboration, fast learning, and staying ahead of emerging technologies like Gen AI. We foster a high-trust, inclusive culture where collaboration, ownership, and innovation are central to our success. If you're looking to work on cutting-edge tech, make a real impact, and grow with a supportive team you ll fit right in at VuNet. Benefits: Comprehensive health insurance coverage for you, your parents, and dependents. Mental wellness and 1:1 counseling support. A culture that promotes continuous learning, innovation, and career growth. Transparent, inclusive, and high-trust workplace. Opportunities for skill enhancement with training programs focused on new Gen AI technologies.

Position: Lead Product Analyst Location: Bengaluru Department: Product Job Type: Full-time Industry: FinTech / Product Analytics About Tide At Tide, we re on a mission to help small and medium enterprises (SMEs) save time and money. We provide them with business accounts, banking services, and a comprehensive suite of connected administrative solutions from invoicing to accounting. Tide is revolutionizing the small business banking market, with over 1.6 million members globally across the UK, India, Germany, and France. We re committed to creating a seamless, data-driven experience for our members through innovative technology and quick, low-fee services. About the Role As a Lead Product Analyst, you ll play a crucial role in shaping and influencing the Acquiring Product strategy, including POS, T2P, and Digital initiatives. You ll leverage your expertise in data analytics to uncover insights that drive merchant growth, optimize pricing, and improve portfolio performance. You will be a hands-on expert who works closely with cross-functional teams in Product, Marketing, Commercial, and Data Science, ensuring data-driven decisions power the product roadmap. This is an exciting opportunity for someone who thrives in a high-impact, high-autonomy environment and can both lead and execute. You ll be responsible for driving multiple initiatives simultaneously, creating clarity from ambiguity, and providing actionable insights that influence strategic decisions. Key Responsibilities Product Strategy Influence: Shape the strategy for Acquiring Products by identifying product and marketing opportunities based on data insights. End-to-End Analytics Projects: Lead analytics projects from beginning to end including problem definition, hypothesis framing, stakeholder alignment, insight delivery, and storytelling. Deep-Dive Analyses: Conduct in-depth analyses of the merchant lifecycle, including acquisition, activation, engagement, retention, pricing sensitivity, and churn triggers to inform product and marketing strategies. KPI Definition & Monitoring: Define and monitor key performance indicators (KPIs) for new product launches and ongoing performance to ensure alignment with impact metrics. Collaboration with Cross-Functional Teams: Partner with Product, Marketing, and Finance teams to uncover growth opportunities, measure performance, and provide data-driven recommendations for product strategy. Advanced Data Analysis: Use SQL and Python to explore large datasets, conduct statistical analyses, build segmentations, and test hypotheses. Innovation & Scalability: Proactively identify new areas for analytics contribution. Introduce fresh ideas, scalable analytical frameworks, and approaches to enhance the overall impact of data insights. Mentorship & Advocacy: Coach other analysts and stakeholders, fostering a culture of data-driven decision-making and elevating the business s analytical maturity. Data Storytelling: Translate complex data into clear, actionable business stories and visualizations using tools like Looker or other BI tools. What We Are Looking For Experience 10+ years of analytics experience, preferably in a high-growth product or SaaS company. Proven track record in product analytics, particularly within the merchant acquiring or digital payments domain. Strong Analytical Skills Expertise in SQL for complex querying and Python for data analysis or prototyping. Strong understanding of merchant lifecycle analytics, including acquisition, activation, engagement, and retention metrics. Strategic & Commercial Mindset Deep understanding of how to use data to optimize pricing, target specific customer segments, and drive product performance. Ability to prioritize initiatives based on business impact and alignment with strategic goals. Influence & Leadership Proven ability to influence senior stakeholders and drive change without direct authority. Comfortable in high-autonomy, high-impact environments, taking the initiative and owning outcomes. Communication Skills Ability to convert complex data into clear, compelling narratives that resonate with both technical and non-technical stakeholders. Proficiency in using BI tools (Looker, Tableau, etc.) to visualize and communicate insights effectively. Self-Motivation A self-starter who can work independently, take initiative, and lead multiple projects simultaneously. What You ll Get In Return Competitive Salary: Competitive compensation and performance-based bonuses. Health Insurance: Self & family health insurance along with OPD benefits. Life & Accident Insurance: Comprehensive protection with term & life insurance. Mental Wellbeing: Access to Plumm, a mental wellbeing platform for therapy sessions and courses. Learning & Development: An annual budget for courses, books, and coaching to help you grow. Stock Options: Equity options that allow you to benefit from Tide s future success. Work From Home Setup: A contribution toward setting up your home office. Time Off: 15 days of privilege leave, 12 days of casual leave, 12 days of sick leave, and 3 paid days off for volunteering or L&D activities. At Tide, we re Member First, Data Driven, and One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We embrace flexible working hours, trust our employees to manage their own schedules, and foster a collaborative, supportive team culture.

Position: Data Analyst 3 Location: Bengaluru Department: Growth & Strategy Employment Type: Full-Time Job Description: We are seeking an experienced Data Analyst to develop and maintain interactive dashboards, design data models, and extract actionable insights to support strategic business decisions. This role requires proficiency in Tableau and/or Qlik Sense and the ability to lead a team of analysts. Key Responsibilities: Develop, maintain, and enhance interactive dashboards and reports using Tableau and/or Qlik Sense. Design and implement efficient data models to underpin visualizations and analytical processes. Analyze data from multiple sources to identify trends, patterns, and actionable insights. Write scripts and utilize calculated fields to transform and manipulate data within visualization platforms. Migrate dashboards between platforms (e.g., Qlik Sense to Tableau) as needed. Adhere to best practices in data visualization, dashboard design, and data modeling. Communicate findings effectively to stakeholders and collaborate with cross-functional teams such as sales, marketing, and engineering. Mentor and lead a team of data analysts, fostering growth and knowledge sharing. Required Skills and Experience: Minimum 4 years of relevant experience in data analysis and visualization. Proficiency in Tableau and/or Qlik Sense, including scripting and calculated fields. Strong data modeling skills and experience with relational databases (e.g., SQL Server, Oracle). Excellent analytical and problem-solving abilities. Outstanding communication and presentation skills. Industry experience in Fintech, Payments, Finance, Banking, Digital Commerce, Healthcare, or related sectors is a plus. Who You Are: A problem-solver with a knack for uncovering insights from complex data sets. An excellent communicator, able to explain data-driven insights clearly and effectively. Hands-on and proactive, committed to staying updated with the latest tools and technologies. A respected team player and leader known for your analytical depth and influence.

Job Title: Manager - Data Analytics, Credit Card Portfolios Location: Bangalore Employment Type: Full-time About Zeta: Zeta is a next-gen banking technology company empowering banks and fintechs to build the future of financial products. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta s flagship platform Zeta Tachyon is a cloud-native, fully API-enabled banking stack powering issuance, processing, lending, core banking, fraud & risk, and more. Over 20 million cards have been issued globally through our platform. With 1,700+ employees across the US, EMEA, and Asia and 70%+ in R&D, Zeta is backed by SoftBank, Mastercard, and others, having raised $330M at a $2B valuation in 2025. We work with leading banks and fintechs worldwide to transform multi-million card portfolios. Role Overview: We are looking for a strategic and experienced Manager - Data Analytics to lead business intelligence and enterprise reporting for global fintech portfolios including Credit Cards, Deposits, and other financial products. This role involves managing a team of analysts, leveraging multiple data lakes and warehouses, and building a scalable, comprehensive reporting framework for diverse markets including the US, UK, and India. Key Responsibilities: Enterprise Reporting & Data Architecture: Design and maintain end-to-end reporting across the customer lifecycle: acquisition, activation, usage, delinquency, collections, retention, operations, and support. Deliver accurate analysis of key financial KPIs: revenue, profitability, credit risk, defaults, acquisition cost. Build dashboards, self-service BI tools, and automated pipelines using Apache Superset, Metabase, Tableau. Optimize data storage and reporting for scalability and cost-efficiency. Data Integration & Analytics Execution: Collaborate with vendors and internal engineering to integrate data from credit bureaus, open banking, core banking, card and payment processors, loan origination, CCaaS, and aggregators into a centralized Data Lake. Business Intelligence & Growth: Lead analytics projects to uncover user behavior, optimize acquisition channels, underwriting, and portfolio performance via segmentation, cohort, and funnel analyses. Partner with Product and Marketing teams to evaluate experiments (A/B testing) and guide roadmap decisions. Leadership: Build, mentor, and lead a high-performing team of BI analysts and data visualization experts. Data Governance: Establish and enforce data governance best practices, ensuring compliance and data security. Skills & Experience: Expert in BI tools such as Apache Superset, Metabase, Tableau; strong SQL skills. Familiarity with cloud data platforms like Snowflake, Redshift, BigQuery. Deep knowledge of credit and fintech KPIs: acquisition, credit decisioning, delinquency, repayment, charge-offs, profitability, RoA, CLTV, etc. Proven leadership experience managing analytics teams and scaling reporting infrastructures. Excellent communication skills with the ability to translate complex data into business strategies. Knowledge of data governance, privacy, and security in financial services. Qualifications: 10+ years in Business Intelligence/Analytics with 3+ years in the credit card industry. 3+ years managing teams of analysts or data professionals. Bachelor s degree in Computer Science, Engineering, Statistics, or a related field. Equal Opportunity: Zeta celebrates diversity and is an equal opportunity employer. We are committed to fostering an inclusive environment and encourage candidates from all backgrounds to apply. Qualification : Bachelors degree in Computer Science, Engineering, Statistics, or a related field

Job Title: Lead Analyst Market Research Location: Bangalore Employment Type: Full-Time Job Overview We are seeking a strategic and intellectually driven Lead Analyst to join our Sector Research team. In this role, you will lead deep-dive research into emerging global technology sectors, define scalable research frameworks, and produce high-impact insights. This position is ideal for professionals passionate about startups, emerging technologies, and becoming thought leaders in their sectors. Key Responsibilities Conduct in-depth research and develop deep domain expertise in assigned technology sectors such as SaaS, FinTech, HealthTech, Enterprise Applications, or ClimateTech. Design and implement structured research frameworks and data definitions for complex, evolving business models. Track and evaluate high-potential startups, technologies, and emerging global trends. Produce detailed sector landscapes, strategic reports, and research notes with actionable insights. Contribute to the development of scoring models and tagging frameworks to scale intelligence across platforms. Review and mentor the work of junior analysts to maintain quality, consistency, and research depth. Act as a sector-level thought partner and contribute to shaping the company s broader research direction. Graduates from top-tier institutions (IITs, NITs, BITS, IIMs) preferred. 4 8 years of experience in market research, consulting, venture capital/private equity, analytics, or strategy roles. Strong exposure to startups, emerging technologies, and sector-specific developments. Experience in secondary research, framework development, and report writing. Exceptional analytical, written, and verbal communication skills. Proven ability to work independently, define structure in ambiguity, and mentor cross-functional teams in a fast-paced environment. What You Can Expect at Tracxn Meritocracy-driven, candid, and transparent culture no internal politics. Work with intellectually curious and driven colleagues. Opportunity to design and implement research processes for accuracy, scalability, and impact. Continuous learning and mentorship in a high-growth environment. Clear, performance-based career progression with leadership visibility. Qualification : Graduates from top-tier institutions (IITs, NITs, BITS, IIMs) preferred

Job Title: General Manager Market Research Location: Bangalore Employment Type: Full-Time About the Role We are seeking a motivated, self-driven leader with a strong technical background and a passion for market research to join our Sector Research team. This is a senior role focused on driving high-quality market research across diverse sectors including FinTech, SaaS, FoodTech, Cybersecurity, Healthcare, and more. This position involves managing and mentoring a team of subject matter experts while leading the research strategy and process improvements. Note: This role is specifically for candidates with a market research or related background. It is not suitable for Investment Analysts, Associates, CAs, CFAs, or Finance Executives. Key Responsibilities Lead Sector Research Oversee multiple market research projects across sectors such as FinTech, SaaS, FoodTech, etc. Guide and mentor a team of researchers, ensuring high-quality, insightful research outputs. Define strategic direction for sector research and ensure alignment with business goals. Process Ownership & Team Management Take complete ownership of research processes within the department. Identify and resolve project bottlenecks to meet deadlines and quality standards. Organize and facilitate training programs to upskill team members as needed. Provide ongoing mentorship and constructive feedback to foster continuous improvement. Collaborate with senior stakeholders to review project status and implement course corrections. Department Blueprint & Strategy Design foundational building blocks and operational blueprints for the research department. Gather inputs from peers and secure buy-in from senior management. Develop a prioritized roadmap of actionable projects to drive impact and efficiency. Implementation & Optimization Build scalable and efficient research processes, with an emphasis on accuracy and automation. Define and track KPIs to measure project and team performance. Address team queries and integrate solutions into Standard Operating Procedures (SOPs). Monitoring & Continuous Improvement Establish protocols and MIS reports to monitor departmental health and project progress. Escalate any non-compliance or quality concerns promptly. Identify opportunities for new projects and process enhancements based on data insights. Continuously refine the department blueprint and processes to optimize outcomes. Requirements Graduated from a Tier 1 institute with top-notch academic credentials. 5+ years of experience in market research, business strategy, consulting, or related fields. Strong analytical and problem-solving skills; ability to apply first-principles thinking. Proven leadership skills with a passion for mentoring and developing team members. Collaborative mindset with the ability to work across departments. Results-driven, with a high level of ownership and commitment to excellence. Strong decision-making skills grounded in logical reasoning and openness to feedback. What You Can Expect at Tracxn A meritocracy-driven and candid culture with zero politics. Collaborative environment with intellectually curious colleagues. Fast-paced learning with continuous mentorship to help you reach your full potential. Qualification : Graduated from a Tier 1 institute with top-notch academic credentials

Position: Equity Research (Content/Editorial) - Manager Location: Bengaluru About Groww At Groww, we re a passionate team committed to making financial services accessible to every Indian. Our mission is to empower millions of customers by providing a multi-product platform that enables them to take charge of their financial journey. Customer obsession is at our core every product, design, and algorithm is built with the customer s needs and convenience in mind. At Groww, we believe in a culture of ownership, integrity, and the constant drive to challenge the status quo. Our Vision We believe every individual deserves the knowledge, tools, and confidence to make informed financial decisions. Groww s long-term vision is to be the most trusted financial partner for millions of Indians, offering a diverse range of financial services through a cutting-edge platform. Our Core Values Radical Customer Centricity Our customers are at the heart of everything we do. Ownership-Driven Culture We take responsibility and accountability in all we do. Simplicity We simplify complex financial concepts for better accessibility. Long-Term Thinking We focus on sustainable growth and future impact. Transparency We maintain openness in every decision, interaction, and process. Role Overview We re looking for an Equity Research Lead who can build and lead a team responsible for conducting in-depth analysis on macroeconomic developments, industries, companies, and policies. This role is key in providing high-quality, insightful content that will help over 1.5 crore Groww investors make informed investment decisions. As the manager of this team, you will also drive strategy, foster a culture of excellence, and ensure that your research is communicated effectively across multiple platforms, from reports to social media content. Key Responsibilities: Equity Research: Lead comprehensive research on companies, sectors, and industries, including financial statement analysis, valuation models, and competitive benchmarking. Market & Economic Analysis: Monitor macroeconomic trends, policy changes, and market movements to understand their impact on the equity markets. Content Creation: Produce high-quality research content across various formats, including reports, blogs, videos, and social media posts to effectively communicate findings. Team Leadership: Lead and mentor a team of equity research analysts, fostering a culture of continuous learning and high performance. Client Engagement: Work closely with engagement teams to ensure that your research is effectively communicated and aligns with client needs. Strategic Input: Contribute to the broader research strategy and help shape the direction of Groww s research approach. Compliance: Ensure that all research activities meet regulatory requirements and internal compliance standards. Qualifications: Experience: 3+ years of proven experience in equity research, with a strong track record of delivering high-quality insights. Education: Bachelor's degree in Finance, Economics, or a related field. A Master s degree and/or CFA charterholder is highly preferred. Skills: Strong analytical skills, including proficiency in financial modeling and data analysis tools. Excellent written and verbal communication skills; ability to present complex ideas clearly and engagingly. Leadership experience in managing and motivating teams. Deep understanding of the Indian financial markets and regulatory landscape. Awareness of industry best practices and emerging trends in equity research. Join India s fastest-growing financial services company and be part of a team that's reshaping the financial landscape. Work in a culture of transparency, collaboration, and continuous growth. Lead a passionate team and help millions of users make better investment decisions every day. If you are passionate about equity research and want to make an impact in a fast-growing fintech company, we d love to hear from you. Qualification : Bachelor's degree in Finance, Economics, or a related field. A Masters degree and/or CFA charterholder is highly preferred

Senior SOC Analyst Location: Bangalore (Hybrid, work from office) Experience: 4 to 7 years Shifts: Rotational 24/7 shifts gotta keep the cyber world safe around the clock! About ColorTokens We re on a mission to help businesses stay secure and running smoothly, even when cyber threats hit hard. Our ColorTokens Xshield platform stops ransomware and malware from spreading sideways, so companies can keep their critical assets locked down and business uninterrupted. We bring unmatched visibility into traffic flows whether it s servers, IoT devices, or users helping teams isolate threats fast and respond smartly. Forrester named us a Leader in Microsegmentation (Q3 2024), and we protect global enterprises from costly cyber disasters. Our Culture If you re a self-starter who loves solving complex problems and making an impact, you ll fit right in. Work alongside passionate teammates who protect hospitals, cities, and even national defense. We value innovation, respect, and letting you own your work. What You ll Be Doing Lead as a senior SOC analyst, mentoring juniors and shaping SOC playbooks and processes. Dive deep into escalated incidents analyze, manage end-to-end, and nail root cause analysis. Monitor alerts and events across SIEM tools (Splunk, QRadar, Stellar Cyber, LogRhythm), firewalls, IDS/IPS, VPNs, and more. Hunt proactively for threats and vulnerabilities using threat intel feeds and frameworks like MITRE ATT&CK and Cyber Kill Chain. Perform forensic and malware analysis from logs to memory and disk images to track down attackers and gather evidence. Collaborate closely with SecOps, IT, Platform, and Engineering teams to creatively solve security challenges. Automate SOC workflows with PowerShell, regex, and APIs to level up efficiency. Lead detection tuning and gap analysis to sharpen SOC s ability to spot threats early and accurately. What You Bring 4+ years experience in cyber incident response, SOC operations, and investigations. Solid knowledge of SIEM platforms, network and endpoint security, malware analysis, and threat intel. Certifications like CISSP, GCIH, GSOC, OSCP, or GCIA (or working toward them). Strong communication skills you can explain complex security issues clearly to any audience. Integrity, professionalism, and eagle-eye attention to detail. Ability to work well under pressure and collaborate with diverse teams. Qualifications Bachelor s degree in IT, Computer Science, Engineering, or related field (or equivalent experience). Protect critical digital assets, learn cutting-edge cyber defense tech, and grow your career at a company recognized as a market leader. Plus, work with passionate people who genuinely care about making the world safer. Qualification : Bachelors degree in IT, Computer Science, Engineering, or related field (or equivalent experience).

Job Title: Lead Business Analyst / Product Owner Location: Bangalore, India Experience: 8 12 Years Employment Type: Full-Time Role Overview: We are seeking a dynamic and experienced Lead Business Analyst / Product Owner to lead the strategic planning and delivery of high-value products in the payments domain. The ideal candidate will bridge business objectives with technical execution, ensuring seamless communication between stakeholders, development teams, and end-users. This role is critical in shaping product vision, driving agile practices, and delivering meaningful solutions aligned with business goals. Domain Expertise: Candidates must have hands-on experience in payments-related projects or the financial services domain. Key Responsibilities: Requirement Gathering & Analysis: Engage with stakeholders to gather and analyze business needs and translate them into clear and actionable requirements. Prepare functional and non-functional specifications, user stories, process maps, and wireframes. Ensure alignment between business expectations and technical deliverables. Product Ownership & Backlog Management: Own and manage the product backlog with a focus on continuous grooming and prioritization. Develop, articulate, and communicate the product vision, strategy, and roadmap. Define user stories, acceptance criteria, and epics that drive value and deliver outcomes. Stakeholder Collaboration: Act as a key liaison between business stakeholders and technical teams, ensuring shared understanding of product goals. Conduct and facilitate sprint planning, reviews, and retrospectives in collaboration with cross-functional teams. Ensure seamless coordination among developers, testers, UX designers, and business teams. Testing & Validation: Lead User Acceptance Testing (UAT) and validate that product features meet stakeholder requirements. Track feedback from end users and incorporate into the backlog for iterative improvements. Ensure that solutions are aligned with business objectives and customer needs. Market Research & Strategy: Analyze market trends, competitor offerings, and customer feedback to drive data-informed product decisions. Define and monitor key performance indicators (KPIs) and product success metrics. Support product launch planning and go-to-market strategies. Required Skills & Qualifications: Experience: 8 12 years in business analysis, product ownership, or related roles. Education: Bachelor's or Master s degree in Business, Computer Science, or a related discipline. Technical Skills: Strong experience working in Agile environments (Scrum/Kanban). Proficiency in tools such as JIRA, Confluence, Figma, or Trello. Good understanding of APIs, databases, and system integrations (preferred). Soft Skills: Excellent communication, stakeholder engagement, critical thinking, and problem-solving capabilities. Preferred Qualifications: Relevant certifications such as CBAP, CSPO, or PMI-PBA. Experience with UX/UI principles and wireframing tools. Working knowledge of SQL for data analysis is a plus. Qualification : Bachelor's or Masters degree in Business, Computer Science, or a related discipline.

Job Title: Senior Manager Data Science, Data Modelling & Analytics Location: Bengaluru Department: Insights & Analysis About the Role: As a Senior Manager, you will lead a team of data scientists and analysts, driving the development and deployment of advanced analytics solutions that enable data-driven decision-making. This role blends strategic leadership with hands-on technical expertise, playing a critical part in delivering impactful insights and analytics across the organization. Key Responsibilities: Hands-On Technical Contribution: Design, develop, and deploy advanced machine learning models and statistical analyses to address complex business challenges. Utilize Python, R, SQL, and other tools to manipulate data and build predictive models. Manage end-to-end data pipelines including collection, cleaning, transformation, and visualization. Collaborate with IT and data engineering teams to integrate analytics solutions into production environments. Provide thought leadership on analytics solutions and metrics aligned with business needs. Team Leadership & Development: Lead, mentor, and manage a team of data scientists and analysts, fostering collaboration and innovation. Guide career development, conduct performance evaluations, and promote skill enhancement. Encourage continuous learning and adoption of best practices in data science methodologies. Strategic Planning & Execution: Collaborate with senior leadership to define and execute data science strategy aligned with business goals. Identify and prioritize high-impact analytics projects that deliver business value. Ensure timely and quality delivery of analytics solutions balancing scope and resources. Client Engagement & Stakeholder Management: Act as primary point of contact for clients, translating business challenges into data science solutions. Lead client presentations, workshops, and discussions, effectively communicating complex analytical concepts. Build and maintain strong client relationships, managing expectations and deliverables. Deliver regular reports and dashboards to senior management and stakeholders. Bridge communication between technical teams and business units to align analytics initiatives with organizational objectives. Cross-Functional Collaboration: Work closely with Business Intelligence, Market Analytics, and Data Engineering teams to integrate analytics into business processes. Translate complex insights into actionable recommendations for non-technical stakeholders. Facilitate data-driven workshops and presentations across the organization. Collaborate with support functions to provide timely leadership updates on operational metrics. Governance & Compliance: Ensure compliance with data governance policies and data privacy regulations (e.g., GDPR, PDPA). Implement best practices for data quality, security, and ethical analytics use. Stay abreast of industry trends and regulatory changes affecting data analytics. Qualifications: Education: Bachelor s or Master s degree in Data Science, Computer Science, Statistics, Mathematics, or related field. Experience: 12+ years in advanced analytics, data science, data modelling, machine learning, or related fields. 5+ years in leadership roles managing analytics teams and projects. Experience in BFSI, Hi-Tech, Retail, or Healthcare industries preferred. Experience with media data is a plus. Technical Skills: Proficiency in Python, R, SQL. Experience with data visualization tools like Tableau, Power BI. Familiarity with big data platforms (Hadoop, Spark) and cloud services (AWS, GCP, Azure). Strong knowledge of machine learning frameworks and libraries. Soft Skills: Excellent analytical and problem-solving skills. Strong communication and interpersonal abilities. Ability to influence and drive organizational change. Strategic thinker focused on business outcomes. Desirable Expertise: Advanced Analytics Techniques: Descriptive Analytics: Statistical analysis, data visualization. Predictive Analytics: Regression, time series forecasting, classification, market mix modelling. Prescriptive Analytics: Optimization, simulation modelling. Text Analytics: NLP, sentiment analysis. Machine Learning Techniques: Supervised Learning: Linear/logistic regression, decision trees, random forests, gradient boosting, SVMs. Unsupervised Learning: Clustering, PCA, anomaly detection. Reinforcement Learning: Q-learning, deep Q-networks. Generative AI & Large Language Models (Good to Have): Experience with GPT, Gemini, LLAMA, etc. for text generation, summarization, conversational agents. Hyperparameter tuning, prompt engineering, embeddings, fine-tuning. Additional Skills: Proficiency with Tableau or Power BI (advanced visualization). Strong data management, structuring, and harmonization skills.

Senior Operations Analyst (KYC) Location: Bangalore Experience: 5+ Years Company: KredX About KredX Founded in 2015, KredX has evolved into a comprehensive financial solutions ecosystem. We are India's leading integrated supply chain finance provider, holding both RBI s TReDS license and IFSCA s ITFS license one of the few double-licensed entities in the country. Our flagship platforms include: DTX (Domestic Trade Exchange): RBI-licensed TReDS platform enabling MSME financing via invoice discounting. GTX (Global Trade Exchange): IFSCA-licensed platform facilitating cross-border trade finance. CMS (Cash Management Solutions): AI-driven finance automation streamlining financial operations globally. KredX powers businesses of all sizes with innovative, technology-driven financial solutions. Role Overview We are seeking a highly skilled and detail-oriented Senior KYC Analyst to lead the Know Your Customer (KYC) processes within our Operations team at DTX. This role is critical in ensuring full regulatory compliance while maintaining the integrity of our client relationships. You will drive enhancements in our KYC framework, conduct detailed risk assessments, and provide strategic direction on customer due diligence. Key Responsibilities Lead and manage the end-to-end KYC process, including customer identification, verification, risk assessment, and ongoing monitoring. Conduct in-depth investigations of customer backgrounds, transactions, and compliance to identify risks and suspicious activities. Develop, implement, and continuously improve KYC policies and procedures in line with regulatory requirements and industry best practices. Collaborate with compliance, legal, and operations teams to resolve KYC-related issues and streamline processes. Mentor and train junior analysts, fostering a culture of compliance, accuracy, and continuous improvement. Stay abreast of regulatory updates and emerging trends in financial services, adapting KYC strategies proactively. Required Qualifications & Experience Minimum 5 years experience in KYC, AML, or related compliance roles in financial services. At least 3 years experience working within a TReDS framework is preferred. Strong knowledge of KYC regulations, customer due diligence, and risk assessment methodologies. Proven analytical skills to evaluate complex data and generate actionable risk insights. Excellent communication skills, able to clearly present findings to varied stakeholders. Preferred Qualifications Experience using KYC software platforms such as Actimize, Amlify, or similar tools. Professional certifications like CAMS (Certified Anti-Money Laundering Specialist) or CFE (Certified Fraud Examiner). Familiarity with global financial regulations and international compliance adaptation. Technical Skills & Tools Proficiency in data analysis tools including SQL and advanced Excel functions for investigations and reporting. Experience with risk assessment frameworks related to KYC compliance. Understanding of regulatory reporting requirements and compliance tools.

Lead Sales Data Operations Location: Bangalore, India (On-site) About Rubrik Rubrik is the fastest-growing enterprise startup in Silicon Valley, revolutionizing cloud data management. Following our IPO in April 2024, we reached $1B ARR with 38% YoY growth as of Q3 2025. Leveraging AI and cutting-edge technology, we solve complex challenges to drive innovation and efficiency across sales and beyond. About the Role Rubrik is seeking a proactive and detail-oriented Sales Data Operations Lead to oversee and elevate data management practices within our Bangalore office. This leadership role will involve managing a team of Data Operations Analysts, driving data governance initiatives, and exploring AI-powered solutions to enhance data quality and operational efficiency. If you thrive in a fast-paced environment and are passionate about maintaining clean, accurate sales data, this role offers a unique opportunity to impact the future of data-driven sales operations. Key Responsibilities Leadership & Team Management Lead, mentor, and support a team of 2-3 Data Operations Analysts. Foster a high-performing, collaborative team environment. Delegate tasks effectively and provide performance feedback to meet goals. Data Quality & Maintenance Oversee CRM data entry and ensure accuracy and timeliness of account records. Utilize enrichment tools like D&B Hoovers and ZoomInfo for data validation. Regularly clean duplicate records, merge accounts, and update outdated information. Manage data change request queues while adhering to SLAs. Conduct audits to detect and resolve data inconsistencies. Cross-Functional Collaboration Work closely with Marketing, Customer Support, and IT teams to align on data governance policies. Lead monthly Data Operations status meetings with key stakeholders. Actively gather and incorporate feedback to improve data processes. Data Governance & Continuous Improvement Analyze root causes of data quality issues and implement corrective measures. Innovate and implement solutions for improved data management. Reporting & Documentation Maintain records of data maintenance activities and audit results. Prepare regular reports on data quality and operational metrics for senior leadership. Document processes clearly to support audits and team training. Required Qualifications 5+ years experience with Salesforce Sales Cloud and sales data operations. Minimum 3 years managing small teams (2-5 analysts). Strong expertise in data governance and quality tools such as ZoomInfo and D&B Hoovers. Detail-oriented with exceptional organizational and time management skills. Experience with CRMFusion DemandTools is a plus. Excellent collaboration, analytical, and problem-solving skills. Strong written and verbal communication skills in English. Proactive, innovative approach to process improvement. Bachelor s degree or equivalent experience. Reporting This role reports to the Director of Sales Process & Systems based at Rubrik s US headquarters. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. Through Zero Trust Data Security , we enable organizations to build resilience against cyberattacks, insider threats, and operational disruptions. Powered by machine learning, Rubrik Security Cloud protects data across enterprise, cloud, and SaaS applications ensuring data integrity, availability, and rapid recovery in any scenario.

Position: SQA/Test Automation Analyst Job Overview: We are looking for an experienced SQA/Test Automation Analyst to join our team. In this role, you will lead the end-to-end test automation process across various applications and systems. You should be proficient in test automation tools such as UFT, Selenium, or UiPath, and have hands-on experience with automation projects spanning different platforms such as Oracle EBS, SFDC, and web-based applications. Key Responsibilities: Lead end-to-end test automation efforts across applications and systems, ensuring comprehensive test coverage. Develop and execute automated test scripts using tools like UFT, Selenium, and UiPath. Collaborate with stakeholders to define test strategies, create test plans, and ensure the automation of relevant test cases. Provide test management oversight, track progress, and report key test metrics. Work on test documentation, including defect reporting, test execution results, and overall test status. Perform performance testing and actively contribute to performance test efforts across different applications. Leverage prior experience with Oracle ERP or SFDC applications to support testing initiatives. Analyze test results and work closely with development teams to identify, report, and resolve issues. Required Skills & Experience: 3-4 years of experience in test automation, covering a range of applications such as Oracle EBS, SFDC, and web-based platforms. Expertise in one or more test automation tools: UFT, Selenium, or UiPath. Familiarity with test management processes and test metrics to monitor and improve test quality. Prior exposure to Oracle ERP or SFDC applications is highly preferred. Hands-on experience with performance testing tools and techniques. Strong problem-solving skills, with the ability to work independently and as part of a collaborative team. Location: Bangalore, India (SKAV Seethalakshmi, GESC) Employment Type: Full-time Job Category: Information Technology

Position: Analyst - SecOps (SOC Level 2) Job Overview: We are looking for a skilled SOC Level 2 Analyst to join our global Cyber Operations team. This critical role ensures the security of our organization by monitoring, detecting, and responding to security incidents. The Analyst will work on a rotating 24x7 shift schedule, including night shifts. The ideal candidate will have strong experience in SOC operations, incident response, and proficiency with cybersecurity tools and technologies. Key Responsibilities: Threat Detection and Incident Response: Monitor, analyze, and respond to global security alerts using SIEM/SOAR tools. Perform triage and analysis with sandboxing technologies and threat intelligence platforms. Investigate security events, implement containment and recovery strategies, and expedite workflows with AI/ML capabilities. Query and correlate security data using KQL (Kusto Query Language) to identify and address threats. Develop and manage automated detection rules and playbooks in Microsoft Sentinel. Enhance endpoint protection and data security using Microsoft Defender and MS Purview Data Loss Prevention (DLP) tools. Threat Hunting and Data Forensics: Perform proactive threat hunting and data forensics to identify and investigate potential threats. Use advanced threat intelligence platforms to refine detection strategies. Develop and execute SOC playbooks to improve response times and operational efficiency. Team Collaboration and Leadership: Provide assistance with complex incidents and investigations. Collaborate with USA security escalation teams and other departments to improve the organization s overall security posture. Contribute to the development and refinement of SOC procedures and best practices. Career Development: Opportunities for progression to roles like SOC Lead or SOC Architect. Access to continuous learning, certifications, and professional development resources. Regular performance reviews to discuss career growth and advancement. Qualifications: Bachelor s degree in Computer Science, Cybersecurity, or related field (preferred). 3-5 years of experience as a SOC Analyst, with lead responsibilities being a plus. Strong proficiency in KQL (Kusto Query Language) for querying and analyzing security data. Hands-on experience with Microsoft Sentinel (including rule creation, playbook implementation, and workbooks). Proficiency in Microsoft Defender and MS Purview DLP for endpoint protection and data security. Certifications such as CISSP, CEH, or CompTIA Security+ are a plus. Core Technologies and Expertise: Microsoft Sentinel: Expertise with SIEM, rule creation, playbooks, and workbooks. KQL (Kusto Query Language): Proficiency in querying and data correlation. Microsoft Defender: Strong knowledge of endpoint protection and threat detection. MS Purview DLP: Experience in data loss prevention strategies. Incident Response Tools: Knowledge of containment and recovery strategies. Vulnerability Management: Familiarity with assessments, penetration testing, and monitoring. Threat Intelligence Platforms: Ability to leverage and analyze threat intelligence. Network Security: Working knowledge of firewalls, IDS/IPS, and network security protocols. Data Forensics: Skilled in forensic analysis and investigation. SOC Playbooks: Ability to create and manage effective SOC playbooks. Additional Skills: Strong understanding of incident response processes and procedures. Excellent analytical, problem-solving, and communication skills. Ability to work collaboratively within a well-managed team. Rotational 24x7 shift coverage. Location: Bangalore, India (SKAV Seethalakshmi, GESC) Employment Type: Full-time Job Category: Information Technology Qualification : Bachelors degree in Computer Science, Cybersecurity, or related field (preferred).

Job Description We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Lead Solutions Analyst at JPMorgan Chase within the Asset and Wealth Management Technology team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm s business objectives. Job Responsibilities Lead the analysis and design of complex business solutions ensuring alignment with business goals and objectives. Collaborate with stakeholders to gather and document business requirements, translating them into functional specifications. Create and maintain a backlog of initiatives, epics and stories for technology team to execute. Build and maintain strong relationships with key stakeholders, acting as a trusted advisor and point of contact for solution-related inquiries. Facilitate workshops and meetings to gather feedback, address concerns, and ensure stakeholder alignment. Ensure solutions meet quality standards and comply with relevant regulations and industry best practices. Conduct regular reviews and audits to identify areas for improvement and implement corrective actions as needed. Required Qualifications, Capabilities, and Skills Formal training or certification on software engineering concepts and 5+ years applied experience. Strong analytical and problem-solving skills, with the ability to think strategically and critically. Experience of Yardi, Chatham, Argus - Mandatory. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Experience with project management methodologies and tools, such as Agile, Scrum, or Waterfall. Knowledge of real estate industry trends, emerging technologies, and best practices to drive innovation and improvement within the organization. Ability to identify opportunities for process optimization and efficiency gains in real estate operations, implementing changes as appropriate. Preferred Qualifications, Capabilities, and Skills Strong problem-solving skills and ability to work independently or collaboratively within a team. Ability to learn quickly and adapt to new technologies and business requirements. Excellent verbal and written communication skills. Numerate degree or equivalent (Computer Science, Engineering, Finance, Mathematics). About Us JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

Job Title: Accounting & Reporting Analyst - General Accounting Location: Bangalore, India Reports to: Team Lead - General Accounting Company: ABB Company Overview: At ABB, we are committed to addressing global challenges through innovation and sustainable solutions. Our core values care, courage, curiosity, and collaboration empower us to create positive change. We foster a culture of diversity, inclusion, and equal opportunities, ensuring that everyone has the chance to contribute and grow. Role Summary: As an Accounting & Reporting Analyst - General Accounting at ABB, you will play a key role in supporting general accounting activities in accordance with defined strategies, policies, and procedures. You will be responsible for managing and analyzing record-to-report (R2R) data, ensuring accurate financial reporting, and compliance with relevant accounting standards. Your contributions will be integral to the Finance Operational Service team in Bangalore, India. Key Responsibilities: General Accounting Activities: Perform general accounting tasks, including the recording of financial transactions in line with ABB s standards. Account Reconciliations: Investigate discrepancies and perform account reconciliations to resolve any financial discrepancies. Financial Reporting: Generate accounting analyses and reports to assist finance and business leaders in decision-making processes. Month-End Closing: Contribute to month-end book closing activities, ensuring accuracy and timely completion. Statements and Reconciliations: Produce reports, statement of accounts, and reconciliations, maintaining an organized and compliant financial record. Safety and Integrity: Live ABB s core values of safety and integrity, taking responsibility for your actions and supporting your colleagues and the business. Qualifications & Requirements: Experience: 1-3 years of experience in Record-to-Report (R2R), General Ledger, and accounting activities. ERP System Knowledge: Proficiency in SAP, with experience working in a shared services or manufacturing environment. Technical Skills: Strong MS Excel skills (including advanced functions and pivot tables) and good working knowledge of MS Office. Educational Background: A Bachelor s degree or MBA in Accounting, Finance, or Commerce. Communication Skills: Strong written and verbal communication skills, with the ability to effectively interact with various teams.

Job Title: Customer Success Services - Oracle SaaS/HCM/Cloud Analyst - Lead Career Level: IC3 Position Overview: As a member of Oracle s Support organization, you will be responsible for providing post-sales support and solutions to Oracle customers. Your focus will be on resolving complex, non-technical customer inquiries, as well as providing technical troubleshooting for Oracle's Electronic Support Services. Acting as a primary point of contact for customers, you will manage customer relationships and offer assistance to internal Oracle teams regarding customer situations and escalated issues. Key Responsibilities: Customer Support: Act as the primary contact for Oracle customers, assisting them with complex technical and functional queries related to Oracle Fusion HCM products, including Core HR, Absence, Benefits, Extracts, HDL Loader, Workflow, BI Publisher, and Oracle Integration Cloud. Incident Management: Track, diagnose, replicate, and resolve critical and complex cases, ensuring total resolution of service incidents. Customer Success: Advise customers on the complex use of Oracle products, providing tailored solutions and resolving critical issues. Situation Management: Take ownership of highly sensitive and critical customer issues, working directly with customers and consulting with management to drive resolution. Knowledge Sharing: Share your knowledge with teammates by delivering formal training sessions, creating and reviewing Knowledge Articles, and mentoring others to promote technical and professional development. Collaboration: Work closely with internal teams to address escalated customer issues and contribute to improving internal processes and solutions. Qualifications: Must-Have Skills: 6-10 years of experience in the implementation, support, or upgrade of Oracle SaaS HCM products, with at least one implementation experience in Core HR, Absence, Benefits, Extracts, HDL Loader, Workflow, BI Publisher, and Oracle Integration Cloud. Hands-on configuration experience with at least three or more tools: HCM Extracts HCM Data Loader (HDL) Payroll Batch Loader (PBL) Workflow BI Publisher Fast Formula Personalization PL/SQL Strong knowledge of Fusion Cloud architecture, setup manager, and activities. Experience with FBDI and OTBI report development. Knowledge of integrating external data sources into Oracle Fusion Applications. Familiarity with localizations and security setup is a plus. Nice-to-Have Skills: Experience with Oracle Core HR, Absence, Benefits, and Payroll in Release 12.1.3.x / 12.2.x. Experience working in L1/L2/L3 support environments. Ability to analyze and decipher software logs and trace files to troubleshoot issues. Hands-on experience with XML, Java, J2EE, Oracle ADF, SOA, and Web Services. Strong functional/product expertise, with the ability to relate Oracle s functionality to business processes. Additional Skills: Effective analytical and organizational skills. Strong verbal and written communication skills in English; multilingual skills are a plus. A proactive learning orientation, staying up-to-date with emerging business models, processes, and Oracle product solutions. Experience in Managed Services, including client relationship management, offshore delivery management, project/program management, and successful delivery of KPIs. Ability to work in rotational shifts, manage a large team, and ensure SLAs are met for both EBS and Cloud/SaaS customers. Education & Experience: B.S. (Computer Science), BE, or equivalent preferred. Other qualifications with adequate experience may also be considered. Qualification : B.S. (Computer Science), BE, or equivalent preferred.

Position Summary To be a team lead and senior analyst who can work on multiple project streams for a client and applies Analytics for better business decision making especially in the area of Pharma (domain). Job Responsibilities Effectively manage the client/ onshore stakeholders, as per the business needs, to ensure successful business delivery. Work closely with the onshore/ client stakeholders to define the algorithm, break down the problem into execution steps, and run the analysis. Ensure high-quality analytics solutions/reports to the client. Project scoping, solution brainstorming and design, execution, and communication of the analysis in the client-ready formats. Lead/ contribute/ support to the RFPs/ proposals working with US stakeholders/ Axtria s client partner team. Manage and mentor the team, plan their learning and career progression. Contribute towards Axtria tools and capabilities as per the business requirements. Build organization capabilities by participating in Hackathon, solution design, and process automation. Education BE/B.Tech Work Experience Overall, 7-10 years of rich experience in marketing analytics with 5+ years of good hands-on experience in Market Mix Modeling / Promotion Response Modeling / Test & Control. Proficiency in Statistical and Probabilistic methods such as multivariate regression, hierarchical modelling, Mixed Effect modelling, SVM, Decision-Trees, Random Forest, etc. Hands-on experience in Python, and strong storyboarding skills. Good communication skills- verbal and written. Experience in leading engagements of scale, team, managing deliverables/ timelines and risk. Priority to the candidates with Marketing Mix modeling in the Pharmaceutical / Life Sciences Domain. Knowledge of Pharma data sets (sales/ promotions/ customer master) in the US/ ex-US is deeply appreciated. Attitude and willingness to learn, accept the challenging environment and have confidence in delivering results within timelines. Should be inclined towards self-motivation and self-driven to find solutions to problems. Behavioural Competencies Teamwork & Leadership Motivation to Learn and Grow Ownership Cultural Fit Talent Management Technical Competencies Problem Solving Lifescience Knowledge Communication Project Management Attention to P&L Impact Business development Capability Building / Thought Leadership Scale of revenues managed / delivered Scale of Resources Managed

Job Title: Usage Manager Job Summary We are seeking an experienced Usage Manager to join our team. You will support the daily Order to Cash operations by helping lead the global revenue accounting operations and revenue close process. You will play an essential role in data integrity; ensuring all customer usage information is accurately reportable. You will partner with other teams to create and promote a scalable order to cash process. This is an individual contributor position, and will be the first hire in India! The Impact You Will Have Lead and manage a team of Revenue Operations Analysts, including performance management, coaching, and development. Manage escalations related to order-to-cash processes, ensuring timely resolution and communication with stakeholders. Monthly metrics highlighting performance against agreed SLAs and KPIs. Maintain and/or create detailed SOPs for all processes. Prepare proposed usage adjustments and credits, when applicable. Analyze usage for signed contracts with assurance to accuracy and compliance with company revenue recognition guidelines. Partner with Sales, Deal Desk, Billing, Engineering, IT, Legal, and Revenue Teams to develop expertise in order-to-cash policies and procedures specific to usage. Create and maintain detailed records in our ERP and billing platform NetSuite/Metronome to support billing, commissions, forecasting, sales, and revenue recognition processes, adhering to internal service level agreements. Generate and maintain comprehensive documentation of policies and processes, and assist in identifying process improvement and automation opportunities. Execute month-end accounting and reporting activities, ensuring timely and accurate financial close processes. Document controls and procedures for both new and existing business models to maintain compliance and operational excellence. Manage special projects as assigned, delivering accurate and timely results. Change management or SOPs with any system enhancements. Provide audit support for both control and substantive testing, ensuring compliance with internal and external requirements. Collaborate on process and system implementation and enhancement projects, assisting with user acceptance testing (UAT) as needed. Proactively identify areas for process optimization, recommending and implementing best practices for efficiency and scalability. What We Look For Bachelor s degree in Finance, Accounting, Business Administration, or a related field preferred. Minimum of 8 years of revenue operational accounting experience, with demonstrated experience leading and managing teams. Strong understanding of usage-based billing models and associated financial processes. Proficiency with ERP systems and payment processing platforms; experience with a global ERP such as NetSuite and Salesforce is required. High level of analytical skills with the ability to interpret large datasets, generate reports, and perform complex reconciliations using spreadsheet software (e.g., Excel, Google Sheets). Ability to adapt to evolving business needs and drive change management. Must be adaptive to change. Proven ability to manage team performance, provide constructive feedback, and foster a positive and productive team environment. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. To learn more, follow Databricks on Twitter, LinkedIn, and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks. Qualification : Bachelors degree in Finance, Accounting, Business Administration, or a related field preferred.