Lead Operations Jobs in Gurgaon

224 Jobs Found

BC

Senior Sales Executive

Bar Code India Ltd

2-4 Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Position: Senior Sales Executive Location: Gurgaon Job Type: Full-Time Industry: Automotive | Supply Chain & Enterprise Mobility Experience Required: 2 4 Years (B2B Solution Sales in the Automobile Sector) Company Overview Bar Code India (BCI) Bar Code India is a leading provider of advanced supply chain automation, traceability, and enterprise mobility solutions. Our mission is to deliver innovative technology that empowers organizations to optimize operations, improve efficiency, and stay ahead in a competitive landscape. With a strong presence in the automobile industry, we are now seeking driven sales professionals to help us expand our footprint and accelerate revenue growth. Position Overview We are hiring a Senior Sales Executive to join our dynamic team in Gurgaon. This role is ideal for a motivated and results-driven individual with a proven track record in B2B solution sales, particularly in the automotive domain. You will be responsible for building strong client relationships, identifying new opportunities, and driving sales of our cutting-edge automation and traceability solutions. Key Responsibilities Identify, prospect, and develop new B2B opportunities within the automotive sector, especially among OEMs and Tier 1 suppliers. Understand customer pain points and position BCI s technology-driven solutions to address those challenges effectively. Conduct impactful product demos, solution walkthroughs, and proof-of-concept discussions. Engage and build long-term relationships with key decision-makers and stakeholders. Work closely with cross-functional teams including Pre-sales, Technical, Product, and Delivery for solution alignment and proposal delivery. Own and manage the entire sales cycle from lead generation to negotiation and deal closure. Consistently meet or exceed quarterly and annual sales targets. Requirements 2 4 years of experience in B2B solution sales; experience in selling to the automobile industry is mandatory. Strong skills in lead generation, cold calling, and field prospecting. Proven ability to navigate complex sales processes and close deals. Hands-on experience with CRM tools and structured sales methodologies. Excellent communication, negotiation, and presentation skills. Knowledge of barcode/RFID technology, enterprise mobility, or supply chain solutions is a strong advantage. Self-starter with a positive attitude and the ability to work independently in a fast-paced, tech-driven environment. Key Attributes High emotional intelligence and excellent interpersonal skills. Self-motivated and goal-oriented. Strong analytical and problem-solving abilities. Collaborative mindset and a team-first attitude. Flexible and adaptive to changing business needs and market dynamics. Competitive compensation with attractive incentives. Health insurance and wellness benefits. Structured training and mentorship programs to accelerate your growth. A collaborative, diverse, and innovation-driven work environment. Opportunities to work with leading-edge technology and global clients. If you re passionate about technology sales, thrive in a high-impact role, and have the ambition to grow with a market leader we want to hear from you!

Senior Sales Sales senior Executive Senior executive
SY

Devops Architect

Square Yards

4-6 Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

DevOps Architect Location: Gurgaon Experience: 4 6 years Employment Type: Full-Time Role Overview We are looking for an experienced and forward-thinking DevOps Architect to join our team in Gurgaon. The ideal candidate will have deep expertise in cloud infrastructure, automation, CI/CD pipelines, and monitoring tools. You will play a critical role in shaping and maintaining the DevOps architecture, ensuring scalability, reliability, and efficient service delivery across the development and operations ecosystem. Key Responsibilities Lead and manage CI/CD pipelines and continuous deployment strategies. Oversee build and release processes, provisioning, capacity planning, and reporting. Ensure high system availability, performance, and reliability using robust monitoring and alerting practices. Work with development and operations teams to understand technical requirements and convert them into actionable backlogs. Implement DevOps and SRE best practices to streamline workflows and improve overall system efficiency. Maintain and scale infrastructure using Kubernetes, Docker, and other container orchestration tools. Administer Unix-based systems, automate tasks using Python or Shell scripting. Manage and monitor tools such as ELK, Prometheus, Nagios, GitLab, and Jenkins. Collaborate within an Agile development environment. Support database systems, including both SQL and NoSQL. Required Skills & Qualifications 4 6 years of experience in DevOps or cloud architecture, primarily on AWS. Strong background in both development and operations functions. Proficiency in containerization and orchestration using Kubernetes and Docker. Experience with monitoring and logging tools: ELK Stack, Prometheus, Nagios. Familiarity with CI/CD tools like GitLab and Jenkins. Hands-on Unix/Linux system administration. Proficient in scripting with Python and/or Shell. Experience working in Agile environments. Knowledge of SQL and NoSQL databases. Work on modern DevOps architecture in a cloud-first environment. Collaborate with high-performing cross-functional teams. Opportunity to influence infrastructure strategy and automation at scale. Be a part of a forward-looking, innovation-driven culture.

DevOps Architect Devops architect Full-Time CI/CD
KI

Senior Manager Process Audit

Kia India Private Limited

13-16 Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Position: Senior Manager Process Audit Location: Gurgaon Experience: 13 to 16 years Qualification: Chartered Accountant (Mandatory) Role Overview We are seeking an experienced and strategic Senior Manager Process Audit to lead and elevate our internal audit function, with a strong focus on dealer operations and business process optimization. This role is pivotal in enhancing operational efficiency, ensuring policy and regulatory compliance, and mitigating business risks across the organization. The ideal candidate is a Chartered Accountant with a deep understanding of internal controls, risk assessment, and process improvement particularly in the automobile or dealership sector. Key Responsibilities Audit Strategy & Planning Develop and execute a robust annual audit plan aligned with corporate objectives and risk priorities. Define audit scope, methodologies, and timelines for dealer operations and core business processes. Ensure alignment with regulatory standards, internal controls, and industry best practices. Audit Execution Lead and oversee end-to-end audits from planning and fieldwork to reporting and follow-up. Assess compliance with company policies, operational efficiency, and risk mitigation practices. Perform root-cause analysis and validate corrective actions across processes and dealerships. Risk Management & Process Improvement Identify gaps, inefficiencies, and compliance risks in systems and dealer operations. Provide actionable recommendations to business stakeholders for process improvement. Drive long-term process standardization and control enhancement initiatives. Stakeholder Collaboration Partner with cross-functional teams, senior leadership, and dealer networks to drive audit outcomes. Ensure timely resolution of audit issues and effective implementation of agreed action plans. Act as a trusted advisor for internal controls and risk governance. Performance Monitoring Track dealer and process performance using KPIs, customer satisfaction metrics, and brand compliance. Ensure sustainability of improvements and consistency in operational execution. Reporting & Communication Prepare and present detailed audit reports to senior management, highlighting key risks and business insights. Drive a culture of transparency, compliance, and accountability through clear communication and regular updates. Qualifications & Requirements Chartered Accountant (CA) Mandatory 13 to 16 years of post-qualification experience in process audits, internal controls, or operational risk Strong background in auditing dealer networks and business operations, preferably in the automobile sector Expertise in internal control frameworks, process reviews, and risk-based auditing Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and SAP Strong report writing, analytical, and presentation skills Excellent communication, stakeholder engagement, and team collaboration skills Sound knowledge of industry regulations, compliance standards, and risk management frameworks Skills Required Process Auditing & Internal Controls Dealer Operations Review Risk Identification & Mitigation Compliance Monitoring Audit Strategy & Execution Stakeholder Management Join us in driving operational excellence and shaping a compliant, performance-driven culture. Apply now to lead the charge in audit innovation and business transformation. Qualification : Chartered Accountant (Mandatory)

Process Audit Process audit Audit process Senior
CM

Manager Agency Relations

Cyber Media (india) Limited

4-6 Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Position: Manager Agency Relations Location: Gurgaon Experience: 4 6 years Industry: Internet / Digital Media Function: Sales & Business Development Employment Type: Full-Time Category: Enterprise & B2B Sales About the Role: We are looking for an experienced and well-connected Manager Agency Relations to lead strategic engagement with independent and B2B media agencies. The role focuses on expanding revenue through programmatic, display, and native advertising while embedding CyberMedia s programmatic offerings into agency solution portfolios. This position requires a strong hunter mindset, excellent relationship-building skills, and hands-on experience in managing key accounts and media agency ecosystems. Key Responsibilities: Drive Agency Partnerships: Identify, engage, and onboard independent and mid-sized media agencies to integrate CyberMedia s advertising solutions into their portfolios. Revenue Generation: Build and manage a robust pipeline of opportunities to consistently meet or exceed monthly and quarterly ad sales targets. Key Account Management: Manage and grow relationships with agency partners and direct corporate clients; ensure high levels of client satisfaction and repeat business. Sales Strategy & Execution: Independently develop, pitch, and implement customized ad sales strategies; align closely with internal product and operations teams. Programmatic & Native Sales: Sell digital media solutions including programmatic, display, and native advertising across CyberMedia s platforms. Agency Mapping & Relationship Management: Build strong networks within agencies, maintaining multi-level relationships to maximize penetration and influence. Market Insight & Reporting: Track industry trends, campaign performance, and feedback to iterate sales strategy and enhance product-market fit. Requirements & Qualifications: Education: Graduate in any discipline; MBA/PG preferred. Experience: 4 6 years of relevant experience in digital ad sales or media sales, preferably with exposure to programmatic advertising and native ad formats. Industry Contacts: Strong relationships with independent ad/media agencies and direct corporate clients. Sales Skills: Proven ability to build and close business, manage large accounts, and consistently achieve revenue goals. Communication: Excellent verbal and written communication skills; confident in delivering presentations and pitches. Mindset: Self-motivated, target-driven, and adaptable to a dynamic, fast-paced digital environment. Tools & Knowledge: Understanding of digital media buying/selling, ad tech landscape, and agency workflows. Be part of an established digital media company with a growing suite of programmatic solutions. Opportunity to take ownership of a key revenue channel with high visibility and impact. Dynamic work culture with room for innovation, creativity, and career progression. Qualification : Graduate in any discipline; MBA/PG preferred

Manager Agency Agency manager Relations manager Full-Time
IN

AGM / GM Sales

Inframantrainframantra

5+ Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Job Title: AGM / GM Sales Location: Gurgaon Employment Type: Full-Time About Us INFRAMANTRA is a rapidly growing and award-winning real estate company known for its excellence, innovation, and commitment to quality. With over 50 industry awards and an impressive annual sales achievement of 400 crores, we have become a trusted name in the real estate industry. What started with just two passionate founders has transformed into a high-performing organization, rewarding its top achievers with international trips and recognition. We pride ourselves on creating impactful real estate solutions, building sustainable communities, and fostering long-term relationships with clients and partners. Roles and Responsibilities Lead and manage the end-to-end operations of the sales team to meet organizational goals. Achieve and exceed monthly and annual sales targets. Develop and maintain strong relationships with key customer accounts and channel partners. Create and implement effective sales strategies, campaigns, and initiatives to target key demographics. Build lasting relationships with clients, suppliers, and developers to generate ongoing business opportunities. Collaborate with cross-functional teams including commercial managers, event teams, and regional representatives to align on strategic growth plans. Attend industry events, exhibitions, and conferences to identify market opportunities and enhance brand visibility. Analyze market trends, team performance, and customer insights to optimize sales effectiveness. Conduct regular performance reviews, coach team members, and align individual strengths with organizational objectives. Qualifications and Skills Any graduate is eligible to apply. Minimum 5 years of experience in B2C real estate sales is required. Strong communication, negotiation, and interpersonal skills. Proven track record in strategic planning and successful execution of sales development strategies. Leadership qualities with the ability to inspire and manage high-performance teams. Passion for real estate and a results-driven mindset.

Agm Gm Sales Agm sales Sales agm
IN

Lead Devops Engineer

Investwell

2+ Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Lead DevOps Engineer Location: Gurugram, India Type: Full-Time Experience: 2+ Years Category: Technology About Investwell Investwell (Excel Net Solutions Pvt. Ltd.) is India s leading enterprise software platform for financial advisors. We help top financial advisors manage and grow their clients investments through powerful digital solutions that process lakhs of transactions daily. If you want to be part of a team transforming how millions of Indians invest, this is your opportunity. Role Overview We are looking for a proactive and skilled Lead DevOps Engineer to own and improve our cloud infrastructure, CI/CD pipelines, monitoring systems, and overall deployment processes. You ll be a key player in automating workflows, ensuring production stability, and enabling our engineering team to deliver faster and more reliably. Key Responsibilities CI/CD Ownership: Manage and optimize CI tools (e.g., GitLab) and CD pipelines using Jenkins. Monitoring & Observability: Set up and maintain monitoring tools (e.g., Prometheus, Grafana, Datadog, Sentry, Elasticsearch) for logs, metrics, and traces. Automation: Write Bash/Shell scripts for deployment automation, analytics tasks, and alerting systems. System & Security: Secure environments with firewalls, VPNs, and tools like Cloudflare. Monitor system performance and address bottlenecks. Cloud & Infrastructure: Manage on-premise and cloud environments (AWS, Azure). Spin up and scale infrastructure using ELB and autoscaling. Incident Management: Conduct root cause analysis for system outages or performance issues. Database Operations: Manage permissions, performance, backups, and patching across MySQL, MSSQL, PostgreSQL, etc. Release Coordination: Work closely with developers and QA to ensure secure, smooth, and error-free deployments. Process Optimization: Define and implement efficient development, testing, release, and support workflows across environments. Required Skills & Experience 2+ years of hands-on experience in a DevOps or Systems Engineering role. Proficiency with AWS and Azure, including EC2, Load Balancers, and server orchestration. Experience with GitLab, Jenkins, and CI/CD pipeline creation. Strong knowledge of Bash scripting and automation. Experience with server migration (on-premise to cloud preferred). Proficient in configuring observability tools like Prometheus, Grafana, Datadog, Sentry, Elasticsearch. Understanding of security best practices and tools like Cloudflare. Solid database administration skills (MySQL, PostgreSQL, MSSQL). Proven track record of diagnosing and resolving production issues effectively. Nice to Have Exposure to containerization (e.g., Docker, Kubernetes). Familiarity with Infrastructure-as-Code (Terraform, Ansible). Experience working in Fintech or regulated environments. Perks & Benefits 5-day work week with flexible hours. Group medical insurance coverage up to 3 Lakhs. Free consultations with certified financial planners for your personal financial goals. Guidance and tools to help you begin your investment journey. Fun, collaborative culture with regular office activities. At Investwell, you ll be a part of the infrastructure backbone that empowers India s leading financial advisors. You'll work on real-time systems, drive mission-critical automation, and be empowered to make meaningful decisions every day. Join us to shape the future of fintech infrastructure in India.

Lead DevOps Lead devops Devops lead Engineer
PR

Chief Of Staff

Procol

5+ Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Chief of Staff Location: Gurugram Experience: 5+ Years Job Type: Full Time Department: Founder s Office About Procol Procurement processes in over 80% of companies still rely on emails, Excel sheets, and phone calls, resulting in inefficiencies, delays, and cost leakages up to 20%. Procol is revolutionizing procurement by automating these manual workflows, making procurement ~50% more efficient, twice as fast, and delivering 2-10% cost savings. Founded in 2018, Procol s secure procurement platform is deployed at numerous $1B+ global companies, managing over $5Bn in spend. Rated 4.9/5 on G2 and featured by Forbes, Procol s team includes ex-Google NY, Zomato, and OYO professionals, backed by leading investors like Blume Ventures, Peak XV Surge, Beenext, and Rainmatter. Job Overview As Chief of Staff, you will be a critical partner to the founders and executive team, driving cross-functional initiatives that boost productivity and strategic execution. You will lead investor relations, coordinate business planning and OKR adoption, and spearhead new initiatives to sustain Procol s rapid growth. What You Will Do Investor Relations: Prepare board meeting materials, investor presentations, and business updates. Serve as the primary point of contact for existing and potential investors. Lead fundraising efforts including pitch preparation, market research, and due diligence management. Strategy and Operations: Advise the CEO on strategic business decisions. Lead annual operating plans (AOP), financial reviews, and fiscal health monitoring. Collaborate on setting and tracking OKRs and KPIs across teams. Drive a data-driven culture through rigorous performance analysis. Oversee daily operations and resolve challenges proactively. Design and improve organizational structure and address skill gaps. New Initiatives: Lead cross-functional projects with executive buy-in. Conduct market research to improve product positioning and competitiveness. Identify and develop new revenue streams. Own other strategic projects as assigned by the CEO. What You Bring 5+ years as a senior operator or Chief of Staff in a high-growth startup; experience in management consulting or VC/PE preferred. Background in B2B SaaS or US enterprise tech is a plus. MBA from a top-tier school preferred but not mandatory. Strong ability to drive alignment, influence without authority, and manage multiple projects with high attention to detail. Proven experience managing teams and coordinating cross-functional resources. Entrepreneurial mindset, high ownership, and accountability ideal for future founders. Why You ll Love Working at Procol Dynamic startup environment impacting thousands of businesses. Monthly advance salaries and comprehensive health insurance for employees and families. Free subscriptions to wellness and health services (PharmEasy, HealthifyMe, Lenskart, and more). Discounts on fitness, healthcare, and lifestyle services. Close collaboration with founders shaping a successful company.

Chief Staff chief Full-Time Chief of Staff Strategic Planning
GC

Quality Control Manager, Gtech

Google Careers

5+ Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Quality Control Manager gTech Location: Gurugram, Haryana, India Minimum Qualifications Bachelor s degree in Business, Logistics, Operations, Engineering, or a related field or equivalent practical experience 5+ years of experience managing vendor teams and customer engagement 5+ years of experience with third-party logistics (3PL) relationships 5+ years of experience managing warehousing and supply chain operations Certification or coursework in Operations Six Sigma, COPC, LEAN, or similar methodologies Preferred Qualifications MBA or Master s degree 5+ years of experience using data analysis and business insights to guide strategic decisions Experience in data center logistics Proficiency in SQL and strong data analysis capabilities About the Role As a Quality Control Manager within Google s gTech Ads team, you will lead quality operations efforts that directly impact the customer experience and operational excellence across Google Ads support. Your role will focus on driving efficiency and accuracy in collaboration with vendor partners, operations teams, and product stakeholders. You will be responsible for aligning operational workflows with strategic business goals and ensuring scalable, high-impact solutions through data-driven insights and process optimization. You ll contribute to a dynamic, global support ecosystem that powers advertisers of all sizes from small businesses to global brands while shaping best-in-class customer support quality standards. Responsibilities Lead and improve quality operations with vendor partners, ensuring a frictionless customer experience Translate business and operational requirements into measurable quality outcomes Manage and evolve quality workflows in partnership with internal teams and cross-functional stakeholders Analyze market and business data, financial indicators, and performance trends to inform decision-making Navigate a matrixed, multicultural global environment with effective stakeholder engagement Provide feedback and insights to influence tools, automation, and roadmap decisions Balance business goals and customer needs to optimize performance and service impact Qualification : MBA or Masters degree

Quality Control Quality Control Manager Quality manager
BU

Revenue Finance Manager

Builder.ai

3+ Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Job Title: Revenue Finance Manager Location: Gurgaon, India Company: Builder.ai About Builder.ai At Builder.ai, we re making software development so easy, everyone can do it regardless of their tech skills or budget. We've empowered thousands of entrepreneurs and global giants like BBC, Makro, and Pepsi to bring their software ideas to life. And we re just getting started. Backed by $450M in funding, including a $250M Series D round and a strategic partnership with Microsoft, we re one of the fastest-growing AI tech companies globally. We were named one of Fast Company s Most Innovative Companies in AI (2023) and Europas Scaleup of the Year (2022). Life at Builder.ai Builder.ai isn t your average tech company. Here, experimentation is encouraged, innovation is expected, and learning never stops. You ll join a diverse, passionate, high-performance team that thrives on pushing boundaries and rewriting the rules of software development. We believe in Builder s HEARTT values: Heart, Entrepreneurship, Accountability, Respect, Trust, Transparency and most importantly, getting stuff done. As a Revenue Finance Manager, you'll be at the core of our financial operations driving accurate revenue recognition, leading strategic reporting, and enabling high-impact business decisions. You ll work across functions to manage our complex invoicing and revenue processes, support audits, and drive financial automation. This is a high-impact, high-visibility role ideal for someone who loves both strategy and execution, and who wants to play a foundational role in a fast-scaling finance function. Key Responsibilities Invoicing & Compliance Ensure invoicing aligns with contract terms across global regions. Partner with delivery, product, and customer teams for timely and accurate invoicing. Apply payments in systems like B360 and NetSuite. Revenue Recognition & Audit Support Understand and manage complexities like unbilled revenue, deferred revenue, and promotions accounting. Support external audits by preparing reconciliations and documentation. Automation & Optimization Lead automation of the payment application process. Identify red flags and revenue risks using data analytics. Drive adoption and optimization of NetSuite revenue modules. Month-End Close & Financial Control Assist with monthly/quarterly close activities. Prepare and account for credit notes as required. What You ll Bring Chartered Accountant (CA) qualification. 3 7 years of experience in revenue finance, invoicing, reconciliation, and ERP systems. In-depth understanding of revenue recognition standards (e.g., ASC 606 / IFRS 15). Hands-on experience with NetSuite or other major ERP platforms. Strong analytical mindset with experience in financial modeling, forecasting, and variance analysis. Excellent stakeholder management skills and attention to detail. What You ll Get Quarterly discretionary variable pay Stock options in a $450M Series D tech company 24 days annual leave + public holidays 2 Builder family days + Christmas-New Year time off Fully funded private medical insurance Free lunch at our state-of-the-art Gurugram office Generous referral bonus scheme Why You Should Join If you re a finance leader in the making who wants to go beyond the numbers, challenge yourself daily, and grow with a fast-paced, mission-driven company this is your chance to do it at scale. Apply now and take your career to the next level with Builder.ai. Qualification : Chartered Accountant (CA) qualification.

Revenue Finance Manager Revenue manager Finance Manager
SH

Growth Consultant

Shipsy

3+ Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Job Title: Growth Consultant Logistics SaaS | Gurgaon, Haryana Location: Gurgaon, Haryana Job Type: Full-time Industry: Logistics Technology | SaaS | Supply Chain Solutions Company: Shipsy About Shipsy Shipsy is a leading global SaaS company revolutionizing the logistics and supply chain industry through AI-powered solutions. In an industry worth trillions but still reliant on manual processes, our technology provides end-to-end shipment visibility, cost optimization, and enhanced customer experiences for some of the world s most renowned businesses. Our client base spans the Middle East, India, and Southeast Asia, and includes top-tier enterprises like Reliance, Domino s, Zepto, UPS Gulf, DTDC Express, Burger King, and Landmark Group. With over 3 million shipments processed daily, nearly 10% of India s container trade is tracked using our platform. Backed by global investors like Peak XV Partners, InfoEdge, and A91 Partners, we've raised $35M+ and grown to a 280+ member team across offices in Gurgaon (HO), Mumbai, Bangalore, and Dubai. Position Overview: Growth Consultant As a Growth Consultant at Shipsy, you'll act as a strategic advisor and customer success partner, helping clients realize the full potential of our logistics tech platform. You ll drive account growth by identifying new use cases, enhancing adoption, and ensuring clients achieve maximum ROI. This is a high-impact, consultative role requiring strong relationship-building, analytical thinking, and logistics domain expertise. Key Responsibilities Client Success & Relationship Management Build and maintain strong relationships with senior client stakeholders. Align client objectives with Shipsy s solutions to deliver business value. Conduct regular on-site visits to strengthen partnerships and understand evolving client needs. Growth Strategy & Account Expansion Analyze client usage and develop tailored growth strategies. Identify new use cases and encourage product adoption across departments. Lead strategic conversations that position Shipsy as a long-term partner. Customer Success Operations Serve as a trusted advisor by proactively addressing client challenges. Track KPIs and ensure timely adoption of new product features and enhancements. Monitor client performance metrics to ensure success outcomes are achieved. Upselling & Cross-Selling Identify upselling and cross-selling opportunities based on client goals. Collaborate with Sales and Product teams to facilitate renewals and expansion. Data-Driven Client Consulting Utilize data and analytics to deliver actionable insights and identify risks. Report on adoption trends, usage levels, and client engagement. Training & Enablement Deliver onboarding, training sessions, and resources tailored to client needs. Create customized enablement plans to help clients achieve faster time-to-value. Customer Advocacy & Feedback Act as the voice of the customer, communicating insights to Product and Engineering. Drive feature suggestions and improvements based on real-world use. Qualifications & Skills Bachelor s degree in Business, Sales, Marketing, or related field; Master s is a plus. 3+ years of experience in Customer Success, Account Management, or Consulting preferably in SaaS, Logistics, or Supply Chain tech. Proven ability to manage large enterprise accounts and foster long-term partnerships. Strong first-principles thinking and a strategic, problem-solving mindset. Familiarity with CRM tools and customer success platforms. Excellent communication, interpersonal, and organizational skills. Self-starter who thrives in a fast-paced, dynamic environment. Willingness to travel for client meetings and business reviews. Competitive compensation and performance-linked incentives. Access to world-class learning opportunities including a scholarship program. Collaborative, energetic, and diverse team culture built on innovation. Work alongside top talent from IITs, NITs, and global research institutions. Make a tangible impact in the digital transformation of global logistics. Join Shipsy and help leading global enterprises unlock their true potential through smart logistics technology. Qualification : Bachelors degree in Business, Sales, Marketing, or related field; Masters is a plus.

Growth Consultant Growth consultant Full-Time Growth Strategy
TA

Business Head

Tartanhq

8+ Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Job Title: Business Head Location: Gurgaon, India Job Type: Full-Time Experience Level: 10-17 Years About the Role As the Business Head at our organization, you will be a pivotal driver of growth and success. You will lead our go-to-market strategy, sales, and marketing efforts, build strong relationships with clients, and drive revenue growth. This is a high-impact role where you will make key strategic decisions to elevate our business to the next level. Key Responsibilities 1. Business Development and Partnerships Identify and pursue new business opportunities with enterprise, startup, and mid-stage clients across various sectors. Build and maintain strong relationships with key decision-makers and stakeholders, ensuring long-term partnerships. Negotiate and close deals that align with the company s growth targets and drive revenue expansion. 2. Sales and Marketing Strategy Develop and execute sales and marketing strategies aimed at increasing brand awareness and improving market penetration. Lead and oversee the sales and marketing team, providing the necessary guidance and support for team members. Continuously analyse market trends and the competitive landscape to make informed and strategic business decisions. 3. Team Leadership Recruit, hire, and develop a high-performing sales and marketing team that drives business objectives. Create a positive and collaborative work environment that encourages creativity, innovation, and teamwork. Provide mentorship and coaching to team members, fostering professional growth and development. 4. Operational Excellence Implement efficient systems and processes to optimize business operations and ensure smooth workflow. Monitor key performance indicators (KPIs) to measure success, identify areas for improvement, and ensure the business stays on track. Ensure compliance with regulatory requirements and industry standards, mitigating risks across operations. Skills and Qualifications Experience: 8+ years of experience in the SaaS, Fintech, or banking industry. Proven enterprise sales and software sales experience, with an established network of clients and industry connections. Key Skills: Leadership Skills: Strong ability to lead, motivate, and influence teams and stakeholders at all levels within the organization. Business Acumen: Deep understanding of business fundamentals, including finance, marketing, and sales strategies. Strong Communication Skills: Exceptional written and verbal communication skills to effectively convey complex ideas and build rapport with clients and internal teams. Problem-Solving: Ability to identify and resolve issues quickly and effectively, ensuring business continuity. Data-Driven Approach: A strong focus on making decisions based on data-driven insights and performance metrics. Technical Proficiency: Familiarity with SaaS products, technology trends, and digital transformation in the business space. Relationship-Building: Expertise in building and nurturing strong relationships with clients, partners, and stakeholders. Entrepreneurial Mindset: A passion for innovation, a keen eye for business opportunities, and a willingness to take on challenges in a fast-paced environment. Additional Requirements: Travel Requirement: Willingness to travel up to 50% for client visits, both inter and intra-city. Leadership Opportunity: Take on a key leadership role with significant influence over the company's direction and growth. Dynamic Environment: Thrive in a fast-paced and innovative work environment where every day brings new challenges and opportunities. Career Growth: Expand your career horizons while making a significant impact on the company s success. Competitive Compensation: Enjoy a competitive salary, performance incentives, and a comprehensive benefits package. Apply Now to become the Business Head at our company and drive the next phase of success in the SaaS, Fintech, or banking sectors.

Business Head Business head Full-Time Executive leadership
CI

Facilities Executive - Soft Services

Cbre India

2+ Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Facilities Executive Soft Services Service Line: GWS Segment Role Type: Full-Time Location: Gurgaon, Haryana, India Areas of Interest: Facilities Management About the Role: As a CBRE Facilities Executive - Soft Services, you will coordinate with clients, vendors, and contractors to ensure the smooth execution of facility management tasks and work orders. This role is part of the Facilities Management team, focusing on the operational efficiency and upkeep of physical assets while supporting Property Managers with service-related functions and compliance. Key Responsibilities: Liaise with landlords, tenants, and service vendors to ensure all facility management policies, procedures, and reporting standards are properly implemented and adhered to. Acknowledge and respond to client service requests and ensure work orders are appropriately collected and addressed. Gather data and create reports to assess performance, progress, and service quality. Organize and file documentation including work orders, vendor proposals, departmental records, and compliance paperwork. Supervise external activities such as waste disposal, recycling, and other soft service operations. Read, follow, and respond to internal memos, emails, and short instructions. Seek clarification when necessary. Handle basic inquiries and feedback from clients, team members, and supervisors professionally. Use existing procedures to resolve day-to-day issues with limited discretionary decision-making. Deliver outputs by following standard operating procedures under close supervision and guidance. What You ll Need: Educational Qualification: High School Diploma or GED with up to 2 years of experience in Facilities Management or a similar operational role. Required Skills: Ability to follow standard operating routines and facility management protocols. Good communication skills for responding to inquiries and sharing routine information. Basic computer proficiency, especially in Microsoft Office (Word, Excel, Outlook). Strong organizational skills with a detail-oriented and inquisitive mindset. Ability to perform basic math functions, including calculating percentages, markups, and discounts. Qualification : High School Diploma or GED with up to 2 years of job-related experience.

Facilities Executive Soft Services Soft Services
M&

Capabilities & Insights Team Lead - Service Operations

Mckinsey & Company

2+ Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Your Impact In this role, you will collaborate closely with the Service Operations Center of Competence (SO CoC) team to tackle complex client challenges using our established portfolio of offerings and solutions. You will also contribute to the development of new proprietary tools, benchmarking databases, and knowledge resources. A key aspect of your role will be driving people development mentoring colleagues, conducting evaluations, and creating growth opportunities. Using a strength-based approach, you'll work with SO CoC team members and global service operations experts, ensuring efficient management of workflows and teams, with a focus on operational process management and innovation. You'll also be accountable for meeting utilization targets for the SO CoC India team. As you evolve into a trusted and proactive leader, you will inspire others by example, build trust-based relationships across the firm, and contribute to defining internal knowledge strategy. You ll drive strategic initiatives, help organize internal practice events, and thrive in an ever-changing, fast-paced environment where priorities shift and methodologies are continuously reassessed. In addition, you will serve as a thought partner to consultants and clients, offering strategic guidance and identifying opportunities to expand the impact on both clients and teams. You will approach problem-solving creatively, often taking the initiative without waiting for direction, and collaborate proactively to create reusable knowledge and capabilities that capture the insights gained from McKinsey s engagements and changes in the business environment. Your Growth Based in our Gurgaon office, you will join the Service Operations (Services Ops) service line within our Operations practice. The SO CoC team combines industry, functional, and regional expertise to address clients' most pressing challenges related to efficiency and effectiveness improvement in back-office and customer operations. You will collaborate with colleagues working across diverse industry sectors such as Banking, Insurance, Healthcare, Telecom, Hi-Tech, Transport & Logistics, and Energy, addressing service operations domains like corporate functions (e.g., HR, Finance), customer care, and workforce management. Your role will involve blending strategic thinking with operational expertise, advising clients on developing and defining operational strategies that help solve critical service operations challenges worldwide. Your Qualifications and Skills A strong academic background with a graduate degree is essential; an advanced degree in business, economics, or an MBA is preferred. At least 2 years of relevant experience in team management and knowledge management. Proven success in managing teams or delivering complex projects on an international or regional scale. Strong stakeholder management experience, particularly in diverse cultural environments. Ability to coach and mentor team members from varied backgrounds, guiding their performance and development. A demonstrated history of developing sustainable tools, solutions, or assets. Familiarity with Service Operations, with an understanding of its economic and business implications. High initiative and accountability, with a proactive approach to work and responsibility for outcomes. Excellent problem-solving, analytical, and quantitative skills, with the ability to develop creative solutions. Proficiency in written and spoken English for clear and effective communication. A professional demeanor, high work standards, and maturity in all interactions. Qualification : A strong academic background with a graduate degree is essential; an advanced degree in business, economics, or an MBA is preferred.

Insights Team Lead Team lead Lead team
M&

Category Operations Manager, Air

Mckinsey & Company

7+ Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Your Impact In this role, you will take charge of end-to-end program management with airline and rail suppliers as well as internal stakeholders, supporting the Global Air Category Lead in executing strategic priorities. Success in this role requires the ability to identify operational gaps and improvement opportunities, driving continuous enhancements in air and rail operations. You will balance collaborating with a global team to achieve broader goals while aligning these initiatives with the needs and priorities of local stakeholders. Your negotiation and change management skills will be essential in this role, allowing you to expand your expertise in the airline and rail sectors while leveraging the unique strengths you bring to the Firm. We offer comprehensive training, along with regular coaching and mentoring to support your growth. Your Growth You will be part of the McKinsey Optimize function, which delivers impactful and productive experiences through services including travel, events, real estate, sourcing, technology, and purchasing. You will work closely with the Travel Team and other Optimize departments, engaging with leadership across the Asia-Pacific region as well as colleagues globally. In this role, you will collaborate with Regional Travel Managers to support and drive travel initiatives, bringing efficiencies to your areas of responsibility. You will work with regional and office leaders, Finance, HR, Meetings & Events, Partners, Learning, Sustainability, and consulting teams to promote the air program and generate value. You will engage with travelers and Executive Assistants to promote best practices in air travel bookings and drive changes in traveler behaviors. Optimize Travel is responsible for setting the global strategy and managing McKinsey's travel program. Our vision is to bring people together to create positive, lasting change by designing a global and scalable travel program that leverages innovation to deliver value for the firm, while creating positive travel experiences for our colleagues. We empower colleagues to make informed travel decisions that enable them to focus on delivering impact where it matters most. You will be based in one of our approved Asia-Pacific office locations (Gurgaon, Kuala Lumpur, or Seoul) and report directly to the Global Airline Program Lead based in London, U.K. Your Qualifications and Skills Bachelor s or Master s degree (or equivalent) In-depth knowledge of the airline commercial sector and related industries, including business/online travel agencies, content aggregators, travel technologies, and the corporate travel segment Ability to recognize patterns, apply problem-solving techniques, and synthesize insights into clear, actionable recommendations Strong attention to detail with excellent analytical skills, capable of working with large datasets and extracting meaningful insights Excellent communication skills, with the ability to convey complex ideas and influence stakeholders at all levels Strong consulting and project management skills, with the ability to work independently with minimal supervision A minimum of 7 years of relevant experience, with at least 3-5 years in a travel-related category Qualification : Bachelors or Masters degree (or equivalent)

Category Operations Manager Category manager Operations manager
AR

It Operations Manager

Arcesium

5+ Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

IT Operations Manager Company Overview Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes. Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development. What you ll do: We are looking for an IT Operations Manager to join our Corporate Technology team in Gurugram. The role involves working closely with other Specialists to direct and manage all operational activities related to IT Operations spanning across multiple office spaces and collaborate with key stakeholders across geographies to play an active role in monitoring and supervising the operations, ensuring the team members address the requests within the agreed Service level agreements by adhering to the defined processes. You ll play a pivotal role in supervising and managing a team of Specialists and oversee day-to-day operations to meet Service Level Agreements through optimum quality and service. Additionally, you ll need to demonstrate high proficiency in operations procedures, be proactive in communication, and define performance metrics for processes and individuals. You ll ensure effective and efficient working relationships between the team members, maintain a high level of morale and productivity and provide direction to the members on Operations. As an IT Operations Manager, you ll be responsible for monitoring end-user compute infrastructure and resolving system issues, manage installations, upgrades and configurations of both hardware and software, assess system performance, and recommend improvements, resolve or assist with issues escalated by Specialist, provide support and guidance to stakeholders, collaborate with other departments within the organization to resolve issues. You ll also need to lead and manage projects by setting timelines, defining deliverables, and ensuring alignment with business objectives. This includes analyzing reports and statistical data to assess productivity levels and identify root causes for underperformance, developing customized reporting to measure and track operational metrics, and overseeing key weekend initiatives such as user migrations to newer platforms, software and hardware upgrades, and audits. Additionally, you ll coordinate cross-functional teams, monitor progress, address risks and obstacles, and ensure successful project completion within scope, budget, and deadlines. What you ll need: The ideal candidate should have more than five years of experience preferably at a technology or financial firm. The candidate should have excellent computer skills including organizational and time-management skills and proven experience as IT Operations Manager. Experience in Project management for enterprise product implementation. Candidate should have experience with system & application installations, configuration and analysis and good understanding of policy, planning, and strategy. Candidate should have fair understanding of Windows platform and Cloud platforms like Azure. The following areas are preferred: Strong knowledge of designing and implementing office technical infrastructure. Proficiency in OS management and network administration, including TCP/IP, DNS, DHCP, VLANs, routing, and switching. Experience with Azure infrastructure, including Azure Virtual Machines, Azure Active Directory, Azure Networking, and Azure Security. Excellent leadership and team management skills, with the ability to motivate and develop a high-performing team. Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Cisco Certified Network Associate) are a plus. The ideal candidate should have the ability to oversee inventory requirements and forecast hardware purchases at regular intervals. Candidate should also have outstanding communication skills, leadership and organizational skills and ability to manage multiple projects and tasks at hand, problem-solving aptitude and assist with important strategy decisions w.r.t project planning and implementation. The candidate should be a self-starter who is structured, action-oriented, and has a sense of urgency, as well as being deadline-oriented and should have the ability to lead a team. Arcesium and its affiliates do not discriminate in employment matters on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. Note that for us, this is more than just a legal boilerplate. We are genuinely committed to these principles, which form an important part of our corporate culture, and are eager to hear from extraordinarily well qualified individuals having a wide range of backgrounds and personal characteristics.

IT Operations IT operations Manager It manager
SH

Central Analytics Lead

Shiprocket

4+ Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

About Shiprocket: At Shiprocket, we are on a mission to simplify and elevate the e-commerce experience. We provide e-commerce sellers with AI-powered technology and reliable services, covering everything from conversion and order fulfillment to shipping, customer communication, and returns management. Our platform scales data, workflows, and supply chains to equip sellers with the tools they need to deliver exceptional customer experiences. What It s Like to Work at Shiprocket: At Shiprocket, we embrace the following success traits that shape our culture and drive us toward achieving great things: Innovation Within Constraints: Embrace constraints and use them as a foundation for innovation. Speed is Key: Make swift decisions and take action based on their potential impact. Ruthless Frugality: Be frugal, as it leads to growth and efficiency. Direct Communication: Be transparent and honest in all interactions. Sports Team Mentality: We re not a family, we re here to win as a team. Customer Obsession: Always prioritize the customer and their experience. Role Overview: We re seeking a highly analytical and data-driven Central Analytics Lead to drive data-informed decision-making across Shiprocket. In this role, you ll play a critical part in building and scaling our central analytics function. You will help identify key business opportunities, provide actionable insights, and enable data-driven strategies across all departments. Key Responsibilities: Develop & Implement Analysis Frameworks: Design and implement robust data analysis methodologies and frameworks to enhance decision-making. Dashboard & Reporting: Build and maintain data dashboards and reports to monitor performance and track key business metrics. In-depth Data Analysis: Conduct detailed analysis to identify trends, uncover insights, and inform strategic decisions that drive business growth. Stakeholder Presentations: Develop data-driven presentations to communicate insights and recommendations to stakeholders across the organization. Cross-Functional Collaboration: Work closely with teams across product, marketing, sales, and operations to understand their data needs and provide actionable insights. Team Development: Build and mentor a high-performing team of analysts (future expectation). Identify Opportunities for Innovation: Identify areas for process improvement and data-driven innovation to enhance business strategies. Ensure Data Integrity: Maintain data quality and integrity across all systems and platforms. Stay Ahead of Trends: Keep up-to-date with the latest advancements in data analytics and visualization tools. Preferred Skills & Qualifications: Experience: 4+ years in an analytics role, ideally in a fast-paced, high-growth startup environment. SQL & Data Warehousing: Exceptional SQL skills with experience in data warehousing and ETL processes. Data Visualization: Strong experience with data visualization tools (e.g., Tableau, Power BI, Looker). Communication Skills: Excellent presentation, communication, and storytelling abilities to translate complex data into actionable insights. Analytical & Problem-Solving Skills: Strong critical thinking and independent problem-solving skills to tackle complex data challenges. Growth Mindset: Eagerness to learn and adapt to new challenges and technologies. Educational Background: Bachelor s degree in Statistics, Mathematics, Economics, Computer Science, or a related field. Bonus Points: Data Infrastructure: Experience in building and scaling data infrastructure and systems. Machine Learning: Experience with machine learning and predictive modeling techniques. Qualification : Bachelors degree in Statistics, Mathematics, Economics, Computer Science, or a related field.

Analytics Lead Analytics Lead Full-Time Central Analytics Lead
AI

Security Advisor

Accenture India

5+ Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Job Title: Security Advisor (SailPoint IdentityNow) Location: Gurgaon Educational Qualification: 15 years of full-time education (BE/MCA/MSc preferred) Experience Required: Minimum 5 Years Role Overview As a Security Advisor, you will lead teams in developing and implementing innovative security solutions using SailPoint IdentityNow (IDN) and IdentityIQ (IIQ). Your role will involve defining requirements, designing, building, and testing security components while ensuring compliance with risk-reducing behaviors and processes. You will work on configuration, customization, integration, and troubleshooting for SailPoint and related IAM (Identity and Access Management) platforms like Oracle, IBM, and Saviynt. Key Responsibilities SailPoint Configuration & Customization Design, configure, and customize SailPoint IDN & IIQ. Work with virtual appliances (VA), identity profiles, cloud rules, transformation rules, and migrations. Implement custom rules, workflows, Java BeanShell scripts, JML (Joiner-Mover-Leaver), and SailPoint IIQ API/REST API. Integration & Troubleshooting Configure SailPoint integration with multiple platforms like Active Directory, SAP, Workday, Azure O365, JDBC, and cloud applications. Quickly onboard applications and migrate users. Troubleshoot technical issues, bug fixing, and system enhancements. Implementation & Security Operations Work on access request customization, certifications, auditing, and custom reporting. Develop Quicklinks, user LCM (Lifecycle Management), certification workflows, and forms. Ensure compliance with security policies and industry best practices. Collaboration & Knowledge Sharing Work closely with cross-functional teams to ensure smooth security implementation. Provide technical guidance and mentoring to junior developers. Contribute to team discussions, issue resolutions, and enhancements. Must-Have Skills: Proficiency in SailPoint IdentityNow (IDN). Experience with SailPoint IdentityIQ (IIQ). Strong knowledge of integrating SailPoint with platforms like Active Directory, Workday, SAP, and cloud applications. Hands-on experience in Java/J2EE development. Understanding of IAM concepts, workflows, and certifications. Good-to-Have Skills: Experience in Oracle, IBM, and Saviynt IAM solutions. Knowledge of IT security, compliance, and risk management. Excellent problem-solving, articulation, and presentation skills. Work Environment & Expectations Be a quick learner, team player, and self-starter. Willingness to upskill and learn new technologies. Engage in continuous learning and knowledge sharing. Work on advanced identity and access management (IAM) security solutions. Collaborate with leading security experts in a global environment. Enhance your skills in a challenging, high-growth role.

Security Advisor Full-Time Security Advisor Cybersecurity
CI

Cloud Target Operating Model Consultant

Capgemini Invent

Fresher | Not Disclosed | Gurgaon, Haryana, India | Full-time

Job Title: Cloud Target Operating Model Consultant Location: Gurgaon About Capgemini Invent: Capgemini Invent is the digital innovation, consulting, and transformation brand of the Capgemini Group, a global business line that combines market-leading expertise in strategy, technology, data science, and creative design. We help CxOs envision and build what s next for their businesses, focusing on delivering impactful solutions and driving sustainable change. Your Role: As a Cloud Target Operating Model Consultant, you will be responsible for designing and implementing cloud operating models that deliver innovation, agility, cost benefits, and faster time-to-market. You will work with clients to modernize their business operating models by focusing on multiple dimensions such as process, governance, skills, culture, tooling, technology, and organization. You will leverage and maximize clients existing IT investments and communicate with stakeholders at all levels of the organization to design and implement sustainable transformation strategies. Key Responsibilities: Design and implement cloud operating models to ensure innovation, agility, and cost-effectiveness. Take a holistic approach to modernize business operating models, covering processes, governance, tools, and organization. Integrate business operating models with cloud operating models. Lead the design, implementation, and management of cloud centers of excellence. Advise on the implementation of DevSecOps models, automation, and business change processes. Work with hybrid and multi-cloud environments, DevOps, CI/CD, and cloud strategy implementations (AWS, Azure, or GCP). Develop security and governance models for cloud engineering and operations. Drive IT and business automation across product management, engineering, and operations. Apply ITIL and service management principles to optimize operations. Your Profile: Experience working on at least one end-to-end Cloud Target Operating Model engagement. Solid understanding of Cloud Target Operating Models. Project experience in multiple areas such as Cloud Strategy, Business Case, DevOps, FinOps, etc. Proven ability to deliver advisory engagements, driving positive outcomes and opportunities for future work. Leadership experience in delivering large-scale, complex IT transformations aligned to clients strategic goals. Experience in implementing DevSecOps models and automation. Familiarity with hybrid and multi-cloud environments and cloud service models. What You ll Love About Working Here: We recognize the significance of flexible work arrangements. Whether remote work or flexible work hours, you will find the support to maintain a healthy work-life balance. At Capgemini Invent, your career growth is at the heart of our mission. Our wide range of career growth programs will help you explore a world of opportunities. Equip yourself with valuable certifications in the latest technologies, including Generative AI. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations accelerate their transition to a digital and sustainable world, creating a tangible impact for enterprises and society. With a global team of 340,000 members across more than 50 countries, Capgemini is trusted by clients to unlock the value of technology. Capgemini delivers end-to-end services and solutions, leveraging capabilities in AI, cloud, and data, combined with deep industry expertise. The Group reported 22.5 billion in global revenues for 2023.

Cloud Model Full-Time Cloud Operating Model Cloud Strategy
MO

Workplace Operations Coordinator

Mongodb

4+ Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

Workplace & Transport Coordinator Location: Gurugram, India About MongoDB MongoDB empowers innovators to create, transform, and disrupt industries by unlocking the power of software and data. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database available across 115+ regions on AWS, Google Cloud, and Microsoft Azure. With offices worldwide and 175,000+ new developers signing up each month, we help organizations modernize legacy workloads, embrace innovation, and build AI-powered applications. Position Overview This is a dynamic role requiring proactive problem-solving, multitasking, and a commitment to maintaining a world-class workplace. You will work alongside a strong local and global team, including the Workplace Manager, Transport Coordinator, and Workplace Coordinator, to create an engaging and efficient office environment. Key Responsibilities Workplace Operations & Facility Management Maintain a safe, professional, and clean workplace, ensuring compliance with regulatory standards. Oversee Annual Maintenance Contracts (AMCs), ensuring timely renewals and service adherence. Conduct daily facility inspections, proactively addressing issues and maintaining high workplace standards. Collaborate with IT, HR, and local leadership on workplace projects, onboarding, and events. Track and resolve employee requests efficiently through the internal ticketing system. Support or lead facility improvement and expansion projects as needed. Transport Coordination Assist the Transport Coordinator with daily operations, including shift coverage when required. Allocate transport, assign routes, and ensure smooth communication with employees and transport providers. Ensure strict compliance with company transport policies and employee safety guidelines. Collect and analyze feedback to drive continuous improvements in transport services. Maintain a seamless and reliable office commute experience for employees. Vendor & Procurement Management Establish and maintain relationships with vendors for repairs, maintenance, and operational needs. Partner with Procurement and Finance teams to negotiate contracts and ensure timely payments. Manage purchasing databases to ensure budget adherence and process efficiency. Monitor vendor performance and project success rates. Qualifications & Skills 4+ years of experience in workplace operations, facility management, and/or transport administration. Strong knowledge of hard services (HVAC, electrical, plumbing) and vendor management. Excellent problem-solving, organizational, and communication skills. Ability to prioritize tasks, deliver high-quality services, and collaborate across teams. Proficiency in MS Office and workplace management tools. Strong emotional intelligence to interpret and address workplace dynamics effectively. Adaptability and a proactive approach to operational challenges. Success Metrics Positive feedback from local office leaders and stakeholders. Improved facility processes leading to enhanced employee experience and efficiency. A smooth, hassle-free office commute experience through optimized transport operations. We are committed to fostering a supportive and enriching workplace culture. From employee affinity groups to fertility assistance and generous parental leave policies, we prioritize our employees' well-being and growth. Equal Opportunity & Accommodations MongoDB is an equal opportunity employer and provides necessary accommodations for individuals with disabilities. If you require accommodation during the application or interview process, please inform your recruiter. Join us in making an impact on the world with cutting-edge technology and innovation!

Operations Coordinator Operations Coordinator Full-Time Workplace Operations Coordinator
HA

Country/area Psl Service Manager

Halliburton

6+ Years | Not Disclosed | Gurgaon, Haryana, India | Full-time

About Us We are seeking driven individuals who want to innovate, grow, and lead. Join one of the world s largest providers of products and services in the global energy industry. We are dedicated to empowering our employees and helping them build rewarding careers while experiencing exciting challenges and opportunities. Job Summary With general autonomy, the Service Manager is responsible for promoting service excellence and customer satisfaction within an assigned Product Service Line (PSL) for a specific country/area. This role involves overseeing operations, managing profitability, implementing new technologies, ensuring safety and quality standards, and developing field employees. The ideal candidate will have a proven background in operations, a strong focus on employee development, and a commitment to service quality and safety. Key Responsibilities Promote and ensure service excellence and customer satisfaction in field operations. Manage profit and loss (P&L), return on investment (ROI), and implement corrective actions to optimize operations. Lead safety and service quality initiatives; investigate incidents, accidents, and ensure corrective and preventive measures are in place. Drive the implementation of new technologies within the PSL. Coordinate and assist with the Correction, Prevention, and Improvement (CPI) process. Oversee employee life cycle processes, including hiring, development, evaluation, promotion/demotion, and termination, in conjunction with Human Resources. Manage and coach Service Leaders, Performance Development Coordinators (PDCs), and Field Service Quality Coordinators (FSQCs). Ensure proper employee evaluation and development to maintain high standards of field operations. Qualifications & Experience Education: Undergraduate degree in Production and Operations Management, Engineering, or a related discipline. Experience: Minimum of 6 years in Halliburton Product Service Line (PSL) field operations. Strong leadership and team management experience. Knowledge of safety and service quality standards. Skills & Competencies Proven experience managing profit/loss and ROI. Strong understanding of operational excellence and process improvement. Ability to lead, coach, and develop teams for high performance. Excellent problem-solving and decision-making skills. Commitment to safety and quality initiatives. Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. Qualification : Undergraduate degree in Production and Operations Management, Engineering, or a related discipline.

Service Manager Country Manager Area manager Service manager

1 - 20 of 0 jobs

* No exact matches found. Showing closest results instead
Sort by:

No results found

Modify search criteria or create an alert to get relevant jobs as soon as they’re posted

Create an alert

Continue to Save

Please login to your jobseeker account, or create a new one to save this job.

Feedback

Share Feedback