Leadership Competencies Jobs in Bengaluru

General Manager Healthcare RCM Operations Job Category: Management Location: Bangalore Job Overview We are seeking an experienced General Manager Healthcare RCM Operations to lead end-to-end Revenue Cycle Management (RCM) operations across multiple clients. This leadership role is responsible for strategic planning, operational excellence, client management, team leadership, compliance, and financial performance, ensuring efficiency, accuracy, and client satisfaction in all RCM functions. Key Responsibilities Strategic Leadership Drive strategy, planning, and execution across all RCM functions including patient access, billing, coding, charge capture, claims processing, payment posting, AR follow-up, and denial management. Develop and implement initiatives to improve collections, reduce denials, and optimize cash flow. Align operational strategies with client expectations, regulatory compliance, and industry best practices. Operational Excellence Oversee large-scale RCM operations across multiple clients/accounts. Monitor key performance indicators (AR days, clean claim rate, denial rate, net collection rate, etc.) and drive continuous improvement. Implement process automation and digital transformation initiatives to enhance operational efficiency. Client & Stakeholder Management Serve as the primary point of contact for client leadership. Build strong client partnerships, ensuring SLAs, TATs, and quality standards are consistently met or exceeded. Manage escalations and drive resolutions with a client-focused approach. Team Leadership Lead, mentor, and inspire a large team of managers, SMEs, and associates across functions. Hire, train, and develop leadership talent to ensure a strong succession pipeline. Promote employee engagement, retention, and a performance-driven culture. Compliance & Quality Ensure strict adherence to HIPAA, CMS guidelines, and client-specific compliance requirements. Establish and maintain robust internal controls and audit processes. Collaborate with Quality and Training teams to maintain high accuracy and performance standards. Financial Management Own the P&L for assigned accounts and operations. Drive cost optimization initiatives without compromising service quality. Provide accurate financial forecasts, budgets, and performance reports to leadership. Key Skills & Competencies Deep expertise in US healthcare RCM (front-end to back-end). Strong knowledge of payer rules, coding guidelines, and HIPAA compliance. Proven experience in managing large-scale operations (250+ FTEs). Client-facing leadership with the ability to build CXO-level relationships. Data-driven decision-making with strong analytical and problem-solving skills. Experience driving digital transformation and automation (RPA, AI in RCM). Excellent communication, negotiation, and stakeholder management capabilities. Success Metrics Improvement in collections and AR performance. Reduction in denials and operational errors. Achievement of SLA and client satisfaction targets. Strong employee retention and a robust leadership pipeline. Profitability and cost optimization in line with business objectives.

Position: Head of Strategy and Finance Location: Bengaluru Employment Type: Full-Time About Zolve Zolve is a cross-border neo-bank empowering global citizens, migrants, and nomads to access financial products and credit seamlessly across countries. By leveraging home-country credit scores, Zolve provides financial freedom to pursue ambitions without geographical constraints. Our offerings include checking accounts, credit cards, remittances, insurance, and loans. As we expand across geographies, product lines, and customer segments, we are seeking a dynamic Head of Strategy and Finance to shape the company s financial vision and strategic roadmap. Role Overview The Head of Strategic Finance will operate at the intersection of finance, strategy, and operations, ensuring **capital efficiency, profitability, and data-driven growth**. This leadership role partners closely with founders and the executive team to balance immediate execution with long-term strategic initiatives in a fast-growing, global fintech environment. Key Responsibilities Financial Planning & Analysis (FP&A) Lead **budgeting, forecasting, and scenario modeling** to provide actionable insights for business decisions. Monitor **unit economics, ROI, and profitability** in collaboration with product, growth, and business teams. Strategy & Business Leadership Lead strategic projects, including new product evaluations, **cross-border expansion, investments, and potential M&A opportunities**. Provide **data-driven recommendations** to guide operational and strategic initiatives. Investor Relations & Governance Manage relationships with investors and provide clear, **insightful board reporting**. Translate complex financial data into coherent narratives for stakeholders. Team Leadership & Development Build, mentor, and lead a **high-performing finance and strategy team**. Foster a culture of **analytical rigor, ownership, and collaboration** across functions. Compliance & Risk Management Ensure timely statutory, internal, and audit compliance across entities. Maintain operational agility while adhering to regulatory requirements. Qualifications Education: CA / CPA / MBA (preferably from a Tier-1 institute). Experience: **10 15 years post-qualification** in strategic finance, FP&A, or similar roles. Experience in **fintech, cross-border banking, or high-growth startups** is highly desirable. Proven expertise in **financial leadership, strategic planning, capital management, and investor relations**. Hands-on experience with **fundraising, M&A, or cross-border financial operations** is a strong advantage. Skills & Competencies: Strong **analytical, communication, and leadership skills**. Comfortable operating in a **fast-paced, cross-geography environment**. Ability to balance **long-term strategic vision with short-term execution demands**. Qualification : CA / CPA / MBA (preferably from a Tier-1 institute)

Engineering Manager, Go-To-Market Technology Salesforce Location: Bengaluru Department: Business Technology Experience: 5+ Years in People & Project Leadership Employment Type: Full-Time About Okta Okta is The World s Identity Company. We empower everyone to securely use any technology, on any device or app, anywhere. With our flexible, neutral platforms Okta Platform and Auth0 Platform we place identity at the core of business growth and security. We value diverse perspectives, experiences, and learning mindsets. You don t need to tick every box we re looking for team players who make us better with their unique insights. The Opportunity We are seeking a dynamic and experienced Engineering Manager to lead a high-performing team within our Go-To-Market (GTM) Technology group. This team builds enterprise-grade technology solutions that support Okta s sales, CPQ, and customer support systems powering growth, operational excellence, and internal engineering velocity. This is a hands-on leadership role where you ll mentor top talent, guide delivery across Salesforce and other SaaS/PaaS platforms, and collaborate cross-functionally to align technology with business priorities. You will play a pivotal role in shaping how technology drives Okta s internal transformation. Key Responsibilities People & Team Leadership Hire, mentor, and retain exceptional engineering and product talent. Cultivate a high-performance, feedback-rich, and growth-oriented culture. Manage a team of analysts and engineers delivering GTM technology solutions. Domain & Project Ownership Provide guidance and decision-making grounded in GTM domain knowledge (Sales, CPQ, Customer Support). Lead medium-to-large projects from concept to delivery, meeting timeline, scope, budget, and quality goals. Drive strategic prioritization of innovation vs. KTLO (Keep The Lights On) activities. Agile & Execution Excellence Champion Agile best practices, backlog health, sprint planning, and delivery tracking. Collaborate with Product Managers and Delivery Leads for sprint execution and release planning. Act as a hands-on Delivery Lead on critical projects when needed. Business Alignment & Stakeholder Management Build trusted relationships with business partners to align technology delivery with evolving business needs. Present project status, risks, and solutions to leadership with clarity and transparency. Constantly evaluate and improve operational processes and tooling for scalability. Qualifications & Skills Must-Have Bachelor s degree in Computer Science or related technical field. 5+ years managing software engineering or cross-functional technology teams. Proven leadership in GTM domains: Sales, CPQ, and Customer Support. Strong experience with enterprise SaaS/PaaS platforms like Salesforce, Workday, NetSuite, Anaplan, Xactly, or Boomi. Deep understanding of business value streams: Campaign-to-Opportunity, Opportunity-to-Order, Order-to-Cash, etc. Track record of success leading Agile software delivery teams. Exceptional stakeholder communication and executive presentation skills. Strong coaching and mentorship experience to develop talent at all levels. Leadership at Okta At Okta, we define leadership by action, not title. We live by 5 core leadership competencies: Build Effective Teams: Leverage diverse talent to solve complex problems. Demonstrate Self-Awareness: Embrace feedback and personal growth. Develop Talent: Grow individuals for both their careers and the business. Drive Results: Deliver consistent, impactful outcomes. Think Strategically: Anticipate trends and craft visionary strategies. Make an Impact: Shape the future of enterprise identity and GTM operations. Lead with Purpose: Build high-impact teams and technology that scale globally. Grow with Us: Continuous learning, coaching, and career development opportunities. Inclusive Culture: Work in a company that values authenticity, innovation, and collaboration. Join Okta and help redefine how identity powers the modern enterprise. Qualification : Bachelors degree in Computer Science or related technical field

Position Title: Partner Presales Engineer Location: Bangalore Experience: 9 to 16 years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. A leader in secure workspace access and application delivery, specializing in Zero Trust Network Access (ZTNA), desktop virtualization, and remote access solutions. Role Overview: We are looking for an experienced and technically strong Partner Presales Engineer to lead, mentor, and collaborate with both internal presales teams and external partners. This role requires a blend of deep technical expertise, strong communication, team leadership, and customer engagement skills to drive partner enablement and solution positioning. Key Responsibilities: Lead and mentor the Presales team, ensuring alignment with company goals, skill development, and motivation Partner closely with Sales Account Managers to support end-to-end presales activities Conduct detailed product presentations, whiteboarding sessions, and live demos both virtually and onsite Own and drive solution design, sizing, and architecture of Accops and associated third-party solutions Prepare technical documents including: Competitive analysis Architecture documentation Statements of Work (SoW) Support and train partner sales and presales teams on Accops solutions Build and maintain a strong knowledge base including FAQs, best practices, KB articles, and tutorial videos Manage customer expectations, maintain consistent communication, and ensure high satisfaction levels Stay updated with industry trends, emerging technologies, and competitive landscape Collaborate with R&D and Product teams for continuous feedback and product improvements Engage with customers at management and technical levels, articulating both business value and technical depth Provide technical input during RFP/RFI responses and assist in bid management Deliver technical training, solution workshops, and partner onboarding sessions Technical Skills & Knowledge: Strong foundation in Windows and Linux operating systems In-depth knowledge of networking concepts: DNS, DHCP, routing, VPNs, Active Directory, SAML, SSL, HTTPS, etc. Experience with security solutions: Firewalls, ZTNA, CASB, SASE, MFA, Identity Federation Expertise in at least one Desktop Virtualization platform: Citrix, VMware Horizon, WVD, MS RDP, etc. Familiarity with cloud platforms like Azure and AWS is a plus Knowledge of solution architecture, capacity planning, and system integration Exposure to licensing models (e.g., Windows Server, RDS CALs) Prior experience in presales roles within startups is highly desirable Behavioral Competencies: Strong communication skills (verbal and written) Demonstrated leadership abilities and team management experience Analytical thinker with a logical approach to problem-solving High degree of accountability, initiative, and ownership Flexible and adaptable to changing priorities Customer-focused with the ability to build strong business relationships Nice to Have: Prior experience working with Accops products Experience in VDI, VPN, MFA, MDM, cloud security solutions Exposure to customer interactions at the executive level Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)

Position: Marketing Manager / Deputy Manager Type: Full Time Experience: 8 10 Years Location: Bangalore Role Purpose To lead integrated marketing efforts that drive lead generation, customer engagement, and sales enablement across digital platforms, marketing automation systems, and sales operations. This position is crucial in aligning marketing initiatives with sales productivity, ultimately boosting market share and customer reach for the organization. Key Responsibilities Market Analysis & Product Communication Conduct competitive benchmarking, market research, and customer insight gathering for the concrete equipment sector. Develop technical marketing collateral and product content in collaboration with Product Management & Engineering teams. Create newsletters, mailers, and presentations aligned with brand guidelines to support sales efforts. Sales Operations Support Partner with Sales teams to improve CRM usage, lead tracking, and pipeline visibility. Enhance customer journey mapping and conversion processes with sales and product teams. Analyze sales data for trends, opportunities, and engagement gaps. Support the design and implementation of sales enablement tools and mobile sales apps. Digital Marketing & Lead Generation Run and optimize SEO, SEM, and paid media campaigns to increase inbound leads. Manage digital presence across social media, email, and landing pages. Drive performance from platforms like IndiaMART and apply corrective actions where needed. Marketing Automation & Tools Implement and manage platforms such as HubSpot, Zoho Marketing Plus, Salesforce Marketing Cloud, or Marketo. Automate campaigns, lead scoring, and segmentation to enhance efficiency. Track campaign performance and optimize for improved ROI. Events, Exhibitions & Campaigns Plan and execute industry event participation (e.g., EXCON, BAUMA, Concrete Show) in coordination with marketing leadership. Support product launches, roadshows, BTL activities, and customer meets. Oversee vendor coordination and logistics for successful event execution. After-Sales Marketing & Customer Engagement Partner with After-Sales and Parts teams to roll out service campaigns, loyalty programs, and feedback initiatives. Design post-sale campaigns and customer health check content to maintain engagement. Reporting & Analytics Maintain dashboards to track digital, lead conversion, and sales enablement KPIs. Ensure CRM data hygiene and provide actionable insights. Assist with marketing budgeting and monthly expense tracking. Desired Skills & Competencies Strong B2B marketing background, preferably in industrial or capital goods sectors. Proficiency in CRM platforms (Salesforce, Zoho CRM) and marketing automation tools (HubSpot, Marketo). Excellent content creation skills for technical and product marketing. Strong analytical mindset with data-driven decision-making. Effective collaboration with cross-functional teams. Experience with SEO tools, Google Analytics, and LinkedIn Campaign Manager. Educational Qualifications MBA/PGDM in Marketing, Sales, or Business Analytics from a reputed institute. Preferred Industry Background B2B Industrial, Capital Goods, Construction Equipment, or Automotive Components. Qualification : MBA/PGDM in Marketing, Sales, or Business Analytics from a reputed institute

Position: Project Manager Designation: Manager Location: Bangalore Experience Required: 2 6 Years Education: Bachelor s Degree (Any Discipline) Role Overview: We are seeking a dynamic and results-driven Project Manager to lead and oversee the end-to-end execution of projects. The ideal candidate will be responsible for planning, resource management, budgeting, risk mitigation, stakeholder communication, and ensuring timely delivery of high-quality outcomes. Experience in managing construction or infrastructure-related projects is a plus. Key Responsibilities: Project Planning & Development Define project scope, goals, deliverables, and timelines in collaboration with stakeholders Develop detailed project plans including budgeting, scheduling, and resource allocation Collaborate with architects, engineers, and technical teams to finalize specifications Prepare, negotiate, and manage project contracts and agreements Budget & Resource Management Plan and oversee project budgets to ensure cost control and efficiency Monitor expenditures and track project financials against forecasts Allocate and manage project resources including labor, materials, and equipment Project Execution Lead cross-functional project teams, providing direction, mentorship, and motivation Ensure day-to-day operations align with project timelines and design specifications Supervise site activities, ensuring safety and compliance with industry standards Risk & Issue Management Identify potential project risks and develop proactive mitigation plans Troubleshoot and resolve issues or conflicts during project execution Stakeholder Management & Communication Act as the primary liaison between clients, contractors, vendors, and internal teams Deliver timely updates, progress reports, and status presentations to stakeholders Promote collaboration and clear communication across all project touchpoints Quality Control & Compliance Ensure adherence to quality standards, building codes, and regulatory requirements Conduct regular inspections and quality audits throughout the project lifecycle Documentation & Reporting Maintain accurate and organized records including schedules, budgets, contracts, and reports Prepare and present detailed project performance reports to senior leadership and clients Key Skills & Competencies: Strong project planning and execution capabilities Excellent leadership and team management skills Proficiency in budget management and resource allocation Familiarity with industry standards, regulations, and safety practices Exceptional communication and stakeholder management abilities Analytical thinking and problem-solving mindset Qualification : Bachelors Degree (Any Discipline)

Job Title: General Manager Network Infrastructure & Security Location: Bangalore Department: IT and Systems Employee Type: Permanent Experience Required: 10 20 years Job Summary We are seeking a seasoned and strategic IT Infrastructure and Cybersecurity Leader to oversee and drive the company s enterprise-wide infrastructure and security initiatives. This role is responsible for developing and executing the vision, strategy, and programs to ensure the availability, performance, and security of our IT systems and data. The ideal candidate will work closely with executive leadership to align technology and security efforts with organizational objectives and risk tolerance. Key Responsibilities IT Infrastructure Management Lead the planning, implementation, and management of core IT infrastructure including networks, servers, cloud platforms, storage, and enterprise systems. Ensure high availability, performance, and scalability of IT infrastructure to support business operations. Oversee disaster recovery and business continuity strategies to mitigate operational risk. Manage vendor relationships, contracts, and Service Level Agreements (SLAs). Monitor system performance and continuously implement efficiency improvements and optimizations. Cybersecurity Leadership Establish, implement, and maintain cybersecurity policies, procedures, and standards across the organization. Conduct regular risk assessments, vulnerability scans, and implement corrective actions. Oversee security tools and solutions, including firewalls, antivirus, endpoint protection, SIEM, and intrusion detection systems. Lead incident response efforts, forensic investigations, and post-event reviews. Ensure compliance with relevant cybersecurity and data privacy regulations (e.g., ISO 27001, GDPR). Leadership & Cross-functional Collaboration Lead, mentor, and manage a team of IT infrastructure and security professionals. Collaborate with stakeholders across departments to align IT and cybersecurity strategies with business goals. Provide executive-level reporting on infrastructure performance, risk posture, incident management, and compliance metrics. Drive a culture of cybersecurity awareness and operational excellence throughout the organization. Qualifications & Experience Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Master s degree preferred. Certifications (Preferred): CISSP, CISM, CISA, or equivalent professional certifications. Experience: 18+ years of progressive experience in IT infrastructure, cybersecurity, and risk management. Deep knowledge of security frameworks such as ISO/IEC 27001 and regulatory standards like GDPR. Proven experience in formulating and implementing enterprise-wide security policies and managing dynamic IT environments. Key Skills: Strategic planning & execution Project & vendor management Security architecture and governance Cross-functional collaboration & stakeholder communication Managing Security Operations Centers (SOC) Preferred Skills & Competencies Strong analytical and problem-solving skills to align business needs with technology solutions. Experience in documenting and executing security architecture and strategic plans. In-depth knowledge of IT networks, infrastructure systems, and cloud environments. Ability to communicate technical concepts to both technical and non-technical audiences, including C-level stakeholders. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Job Title: Circle Head Wireline Deployment Location: Bangalore Function: Network Wireline Homes Deployment Employee Type: Full-Time Experience Required: 12 to 15 Years Purpose of the Role The Circle Head Wireline Deployment is responsible for end-to-end execution of fiber rollout and transmission ISP implementation to meet internal and external bandwidth demands. The role ensures robust and scalable network deployment to support business growth across Mobility, FTTH, FTTB, and B2B services. This includes managing multi-functional teams, vendor operations, digitization tools, and government clearances for fiber infrastructure development. Key Responsibilities Fiber Rollout & Network Implementation Oversee the execution of fiber rollout projects (Intercity/Intra-city, FTTH, NLD, LMC) with a focus on quality, timeliness, and compliance. Ensure successful delivery of Home-passes and LM fiber for business segments such as FTTH, B2B, and Mobility. Drive 100% Acceptance Testing (AT) for deployed fiber kilometers/LMs. Network Infrastructure & Optimization Lead the implementation and capacity expansion of critical network elements (Core/Collector/OLT) as per transmission plans. Ensure alignment of new deployments with customer bandwidth needs and long-term scalability. Vendor & Program Management Manage vendor performance, coordinate execution plans, and ensure delivery against project timelines. Optimize material consumption and reduce inventory with effective coordination between SCM, stores, and implementation partners. Regulatory Compliance (ROW) Facilitate Right of Way (ROW) permissions through liaison with government authorities and partners. Validate and process commercial payments, track security deposits, and ensure proper documentation and recovery. Digitization & Process Enhancement Drive the adoption and integration of tools like Fiber Force App and GIS systems for real-time fiber tracking, monitoring, and data reporting. Set KPIs and performance metrics to ensure visibility, accountability, and continuous improvement. Stakeholder Management Build and maintain collaborative relationships with cross-functional teams (Planning, NOC, Marketing, Mobility, FTTH Planning, etc.) to ensure seamless network deployment. Act as a key liaison for internal teams and external stakeholders to facilitate project success. Qualifications & Experience Educational Qualification: B.E./B.Tech in Electronics, Telecommunications, or relevant engineering stream. Experience: 12 15 years of proven experience in OSP/ISP deployment within Transport, FTTH, and MPLS Networks. Project Management: Must have handled large-scale fiber deployment projects with team and vendor oversight. Key Competencies Deep understanding of telecom infrastructure and deployment models. Strong leadership with team motivation, decision-making, and vendor management skills. Excellent communication and interpersonal skills to influence stakeholders and resolve field-level challenges. Proficiency in handling digital monitoring tools and driving operational digitization. Qualification : B.E./B.Tech in Electronics, Telecommunications, or relevant engineering stream

Position: Finance Controller Location: Bangalore Experience: 8-10 years Company Overview: Our vision is to be the leading EdTech company transforming engineering education across India. We aim to provide every engineering student access to holistic, industry-relevant education that boosts skills and employability. Through innovation, we bridge the gap between academia and industry, shaping highly skilled professionals to contribute to national development. Position Overview: We are looking for an experienced Finance Controller to lead and oversee the financial operations of our fast-growing EdTech company. This role involves managing corporate accounting, regulatory and financial reporting, budgeting, forecasting, and developing internal controls. You will provide financial insights and business analytics to support strategic decision-making and drive organizational growth. Key Responsibilities: Financial Management: Oversee all financial operations: accounting, budgeting, forecasting, cash flow, and reporting. Ensure accurate financial statements in compliance with GAAP/IFRS and regulatory requirements. Prepare and present monthly, quarterly, and annual financial reports to senior management and stakeholders. Monitor cash flow, working capital, and capital expenditures. Budgeting & Forecasting: Lead the annual budgeting process with department collaboration. Prepare rolling forecasts and variance analyses; highlight trends and insights for leadership. Conduct financial planning and analysis to support business growth and operational efficiencies. Internal Controls & Compliance: Develop and monitor financial policies, procedures, and controls to safeguard assets and ensure compliance. Coordinate internal and external audits for timely and accurate completion. Ensure adherence to tax laws, statutory reporting, and financial regulations. Strategic Business Partnering: Collaborate with executives to provide financial guidance and insights supporting strategic initiatives. Analyze business drivers, operational trends, and market conditions to deliver actionable insights. Support fundraising, M&A, and investment decision-making processes. Team Leadership: Manage and mentor the finance and accounting team, promoting a collaborative and performance-driven culture. Drive continuous improvements in financial processes, reporting, and team skills development. Qualifications: Education: Bachelor s degree in Accounting, Finance, or related field required. Master s degree or MBA in Finance is a plus. Professional certifications such as CA, CPA, or CMA highly preferred. Experience: 8-10 years in financial management, preferably in EdTech, technology, or startups. Proven expertise in financial planning, budgeting, forecasting, and analysis. Experience managing audits, tax compliance, and regulatory reporting. Prior experience leading and developing finance teams. Skills & Competencies: Strong knowledge of GAAP/IFRS and financial reporting standards. Expertise in financial modeling, data analysis, and business analytics. Familiarity with accounting software (e.g., QuickBooks, NetSuite) and financial management systems. Excellent communication, leadership, and stakeholder management skills. Ability to thrive in a fast-paced environment managing multiple priorities and deadlines. Qualification : Bachelors degree in Accounting, Finance, or related field required.

Job Title: Operations Manager Project Management Office (PMO) Location: Bangalore, Karnataka, India Department: Talent Acquisition Experience: 6 to 8 years About the Role As the Operations Manager PMO, you will be instrumental in shaping and driving the project and program management framework across MathCo. Your leadership will ensure strategic alignment, optimize resource utilization, and guarantee successful delivery of projects on time, within budget, and at the highest quality standards. This role combines hands-on program management with team mentorship, stakeholder engagement, and continuous process improvement. Key Responsibilities Develop, implement, and continuously improve project management methodologies, tools, and best practices aligned with organizational goals. Oversee program and portfolio management to ensure strategic alignment across projects. Optimize resource allocation by matching skills and capacity to project requirements. Independently drive and program manage departmental initiatives to meet targeted outcomes. Mentor and coach junior project management staff, building organizational project management capabilities. Collaborate with business partners to establish process governance that enhances operational efficiency. Utilize formal PM tools and systems for managing tasks, risks, resources, and changes effectively. Monitor employee utilization and billability; forecast staffing needs proactively. Analyze financial data budgets, forecasts, margins providing insights to leadership for sound decision-making. Ensure timely invoicing and manage receivables from external stakeholders. Manage contractual documentation (SOWs, MSAs), ensuring compliance and proper updates. Engage with stakeholders at all levels to ensure smooth execution and issue resolution. Lead continuous improvement efforts to enhance project management frameworks and processes. Skills & Competencies Strong leadership and problem-solving capabilities. Exceptional written and verbal communication, able to engage effectively with internal teams and external clients. Excellent organizational and time-management skills; adept at managing multiple priorities in a dynamic environment. Sharp critical thinking, analytical, and forecasting skills to anticipate risks and propose solutions. Proficient in MS Office Suite (Excel, PowerPoint, Word) and familiar with project management software/tools. Experience in risk management and mitigation planning. Highly collaborative with strong interpersonal and influencing skills to drive outcomes. Qualifications Bachelor s or Master s degree in Business, Management, or a related discipline. 6 to 8 years of experience in project management, program management, or PMO leadership roles. Proven experience managing cross-departmental projects and initiatives. Project management certification such as PMP, PRINCE2, or equivalent is an advantage. Lead impactful projects that contribute directly to MathCo s growth and operational excellence. Work with a dynamic, collaborative team committed to innovation and continuous improvement. Opportunity to influence strategic decisions and shape project management practices across the company. Thrive in a culture that values transparency, accountability, and professional development. Qualification : Bachelors or Masters degree in Business, Management, or a related discipline.

Job Title: Assistant Manager Process Design Location: Bangalore, India Employment Type: Full-time About Zeta Zeta is a Next-Gen Banking Tech company empowering banks and fintechs to launch modern, cloud-native financial products at speed and scale. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta s flagship platform, Tachyon, is the world s first modern, API-first banking stack supporting issuance, processing, lending, core banking, fraud, risk, and more all under one roof. With over 15 million cards issued on its platform globally, Zeta partners with leading banks and fintechs to deliver digital-first experiences, hyper-personalized programs, and rapid product innovation. We are a global team of 1700+ employees, with more than 70% dedicated to R&D, and are backed by major investors including SoftBank and Mastercard, with a valuation of $1.5 billion. Role Summary Zeta is seeking a driven and analytical Assistant Manager Process Design to spearhead customer journey improvements and process automation. You will be responsible for transforming customer-facing processes to enhance user experience, improve operational efficiency, and contribute to strategic initiatives across Product, Engineering, and Operations teams. Key Responsibilities Process Automation & Transformation: Identify improvement areas, create transformation roadmaps, and implement automation strategies to enhance service delivery. Customer Journey Mapping: Design chatbot flows and other digital experiences to ensure seamless, intuitive customer interactions. Continuous Improvement: Evaluate and re-engineer existing workflows to increase First Time Resolution (FTR), reduce Average Handling Time (AHT), and drive CSAT. Monitoring & Proactive Support: Establish early-warning systems and collaborate cross-functionally to prevent and address service issues. Voice of Customer (VOC): Build robust VOC mechanisms by analyzing feedback from email, chat, NPS, social media, etc., to drive actionable improvements. Strategic Initiatives: Lead cross-functional initiatives with Product, Engineering, and Business Ops to elevate customer experience and operational excellence. Project Reporting: Deliver timely and detailed project updates and reports to stakeholders and leadership. Skills & Competencies Experience in Process Design, Process Excellence, Automation, or Operational Excellence. Prior work with Customer Support teams and KPIs like CSAT, AHT, FTR, Reopens, and First Response Time. Proficiency in Microsoft Excel and PowerPoint for analytics and presentations. Working knowledge of Six Sigma (preferred: Black Belt), Lean methodologies, and digital tools. Familiarity with AI, chatbots, workflow tools, and digital customer experience technologies. Strong analytical thinking, decision-making, and stakeholder management skills. Exceptional communication skills, both verbal and written. Qualifications & Experience Education: BE/B.Tech or Postgraduate/MBA from a recognized institution. Experience: 2 4 years in a relevant role involving process optimization or customer journey transformation. At Zeta, we believe People Must Grow. You ll work with brilliant minds, cutting-edge technologies, and game-changing products. Our culture promotes innovation, continuous learning, and an inclusive workplace where every individual is valued. Equal Opportunity Statement Zeta is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees regardless of background, gender, religion, ethnicity, or identity. Qualification : BE/B.Tech or Postgraduate/MBA from a recognized institution.

Position Title: Senior Java Developer Microservices, Emerging Technologies & Cloud Integration Location: Bengaluru Bellandur (GTP) Employment Type: Full-time Role Overview We are seeking a highly skilled Senior Java Developer with deep expertise in microservices architecture, cloud integration, and emerging technologies such as blockchain, IoT, and AI. This role requires a proactive technical leader who can drive innovation, mentor teams, and deliver enterprise-grade solutions aligned with business objectives. Key Responsibilities Lead the design, development, and deployment of solutions leveraging emerging technologies. Provide technical leadership and mentorship to development teams. Collaborate with cross-functional teams to align project goals with business strategies. Research and evaluate new tools, technologies, and frameworks to drive innovation. Stay abreast of industry trends and emerging technologies to keep solutions future-ready. Required Skills & Competencies Expertise in Java, microservices architecture, and cloud platforms (AWS, Azure, or GCP). Strong understanding of blockchain, IoT, AI/ML, or other emerging tech. Deep knowledge of software development lifecycle, architecture, and design patterns. Proven ability to lead and guide teams through complex technical challenges. Strong analytical, problem-solving, and decision-making capabilities. Experience Minimum 5+ years of experience in Java development and leading tech initiatives. Hands-on experience in implementing projects using emerging technologies. Experience mentoring junior developers and collaborating with cross-functional teams. Demonstrated success in delivering scalable, secure, and high-performance applications. Day-to-Day Responsibilities Drive end-to-end project development using Java and relevant tech stacks. Provide technical direction and support to team members. Collaborate with product owners, architects, and business stakeholders. Recommend technology solutions to optimize business processes. Monitor industry advancements and assess relevance to ongoing initiatives. Qualifications Bachelor s or Master s degree in Computer Science, Information Technology, or a related field. Certifications in emerging technologies or cloud platforms are a plus. Soft Skills Strong communication and leadership abilities. Adaptability to fast-paced environments and tight deadlines. Excellent team collaboration and interpersonal skills. Ability to explain complex technical concepts to non-technical stakeholders. Passionate about innovation and continuous learning. Diversity, Equity & Inclusion at Synechron At Synechron, diversity and inclusion are core to our values. We are an equal opportunity employer committed to building a workplace that celebrates differences. Through our global Same Difference DEI initiative, we foster an inclusive culture that empowers everyone to thrive. We welcome applicants of all backgrounds and identities. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related field.

Position Title: Senior Data Engineer Databricks, PySpark, Cloud Platforms Location: Bengaluru Bellandur (GTP) Employment Type: Full-time Job Summary Synechron is looking for a Senior Data Engineer to join our advanced analytics team in Bengaluru. In this role, you will architect and build scalable, high-performance data pipelines that power data science, analytics, and business intelligence initiatives. You ll work with modern tools including Databricks, PySpark, and cloud data platforms, while collaborating across teams to ensure high-quality, secure, and efficient data solutions. Key Responsibilities Design, develop, and maintain large-scale, secure, and efficient data pipelines using Databricks, PySpark, and cloud-native tools. Partner with data scientists, analysts, and business stakeholders to translate requirements into robust data solutions. Integrate data from various structured, semi-structured, and streaming sources. Ensure high standards for data quality, performance optimization, security, and cost efficiency. Drive data pipeline automation, orchestration, and monitoring using tools like Airflow. Lead troubleshooting efforts, performance tuning, and enhancements of existing pipelines. Stay informed about emerging data technologies and recommend adoption where relevant. Technical Skills Core Expertise Programming: Python (expert), SQL (advanced), PySpark. Platforms: Databricks (clusters, notebooks, workflows), AWS/Azure/GCP. Data Orchestration: Apache Airflow (or similar). Data Warehousing: Snowflake (preferred), data modeling, ETL/ELT pipelines. Streaming: Kafka or other stream processing tools. DevOps: CI/CD (GitLab CI, Jenkins), version control (Git), containerization (Docker/Kubernetes preferred). Security: Familiarity with encryption, access controls, and compliance best practices. Experience 8+ years of experience in data engineering or related roles. Proven expertise in developing and deploying scalable data pipelines using Databricks, PySpark, and SQL. Hands-on experience with cloud platforms (AWS, Azure, or GCP). Strong background in data warehousing, especially with Snowflake. Exposure to real-time data processing and orchestration tools. Experience implementing CI/CD pipelines for data workflows is a plus. Daily Responsibilities Build and optimize data ingestion, transformation, and storage workflows. Collaborate with cross-functional teams to align data solutions with business objectives. Monitor, troubleshoot, and continuously improve pipeline performance. Conduct data quality checks, ensure governance and compliance standards. Contribute to technical documentation, code reviews, and team knowledge sharing. Qualifications Bachelor s or Master s degree in Computer Science, IT, or related field. Relevant certifications (e.g., Databricks Certified Data Engineer, AWS Certified Data Analytics) are preferred. Professional Competencies Strong problem-solving and analytical mindset. Effective communicator with ability to collaborate across technical and non-technical teams. Time management and prioritization skills under tight deadlines. Proactive leadership and a passion for innovation. Commitment to ethical data use and data security. Diversity & Inclusion at Synechron Synechron is committed to building an inclusive, diverse, and equitable workplace. Through our global Same Difference DEI initiative, we celebrate and support people from all backgrounds, including race, gender, sexual orientation, religion, age, disability, and more. We offer flexible work arrangements, continuous learning, internal mobility, and mentoring programs to support every employee s growth. Qualification : Bachelors or Masters degree in Computer Science, IT, or related field

Position Title: Lead AI/ML Engineer Location: Bengaluru Bellandur (GTP) Employment Type: Full-time Job Summary Synechron is seeking a seasoned Lead AI/ML Engineer to lead cutting-edge initiatives in artificial intelligence and machine learning. This role requires deep technical expertise in AI/ML, including deep learning, NLP, computer vision, and generative AI, combined with strong leadership skills to manage teams and drive innovation. You will collaborate closely with stakeholders to deliver high-impact solutions and play a key role in shaping the company s AI-driven digital transformation. Key Responsibilities Lead end-to-end development of AI/ML solutions across use cases involving machine learning, deep learning, computer vision, NLP, and generative AI. Design and implement scalable models and algorithms, ensuring performance, accuracy, and interpretability. Collaborate with product owners, engineers, and business stakeholders to align AI/ML initiatives with strategic objectives. Mentor and guide data scientists and ML engineers to elevate technical quality and delivery standards. Continuously evaluate emerging AI technologies, frameworks, and methodologies to enhance team capabilities. Contribute to innovation strategy by identifying new business opportunities driven by AI/ML. Ensure data and model governance, ethical AI practices, and responsible deployment of AI solutions. Required Skills & Tools Core Competencies: Strong hands-on experience in machine learning, deep learning, NLP, computer vision, and generative AI. Expertise in Python (primary), with additional knowledge of R, SQL, Java, or C++. Deep understanding of statistics, linear algebra, probability, and algorithm design. Frameworks & Tools: TensorFlow, PyTorch, Keras, OpenCV, Hugging Face, spaCy, Scikit-learn, etc. Data processing tools like Pandas, NumPy, and Spark. Version control and CI/CD tools (e.g., Git, MLflow, Docker, Airflow). Methodologies: Proficient in Agile development and model lifecycle management. Experience with productionizing AI models and deploying them on cloud platforms (AWS, Azure, GCP). Experience 8 12 years of experience in AI/ML, Data Science, or related domains. Minimum 8+ years in a leadership or technical lead role driving successful AI/ML initiatives. Proven record of delivering high-impact AI/ML projects at scale. Experience mentoring and managing AI/ML teams in collaborative, cross-functional environments. Day-to-Day Activities Direct and oversee AI/ML model development, validation, deployment, and monitoring. Review project designs, provide technical oversight, and conduct code/model reviews. Drive research and experimentation to apply novel AI methods to solve real-world problems. Support proposal development and client engagements with AI/ML subject matter expertise. Foster a culture of continuous learning, innovation, and data-driven thinking. Qualifications Bachelor s or Master s degree in Computer Science, Data Science, Artificial Intelligence, or a related field. Relevant certifications (e.g., TensorFlow, AWS Machine Learning, Azure AI Engineer) are a plus. Soft Skills Strong leadership, team management, and mentoring capabilities. Excellent communication and stakeholder engagement skills. Strategic thinking with a passion for innovation and emerging technologies. Ability to thrive in a dynamic, fast-paced environment and lead through ambiguity. Diversity & Inclusion at Synechron Synechron is committed to a diverse and inclusive workplace. Through our Same Difference DEI initiative, we celebrate unique backgrounds and perspectives while fostering a respectful, empowering environment. We welcome applications from candidates of all identities and provide support through mentoring, internal mobility, and flexible work arrangements. Qualification : Bachelors or Masters degree in Computer Science, Data Science, Artificial Intelligence, or a related field.

Customer Experience Manager II (EST Shift Bangalore, India) Location: Bangalore, India Work Shift: EST (5:30 PM IST 2:30 AM IST) Job Type: Full-Time | Customer Support | Cloud Technology Job Overview We are looking for a highly motivated and experienced Customer Experience Manager II to join our dynamic Customer Support team. In this role, you will be responsible for managing strategic enterprise accounts, ensuring superior customer satisfaction, and driving proactive customer success strategies. You will serve as the primary point of contact (POC) for customer escalations, technical issues, and account health, while ensuring Rubrik delivers a world-class customer experience in the cloud data management space. Key Responsibilities Build strong relationships with key customer stakeholders and deliver a seamless support experience. Act as the escalation owner and trusted advisor for complex technical and service-related issues. Train customers on how to engage with Rubrik s support portal, submit tickets, and track issues effectively. Utilize Salesforce CRM to monitor account health and detect patterns that may lead to service disruptions. Proactively identify risks and initiate actions to drive customer retention and account stability. Collaborate with cross-functional teams including Engineering, Technical Support, and Sales Engineering. Create and deliver Root Cause Analysis (RCA) documentation and customer-facing status updates. Work closely with internal teams to ensure timely issue resolution and a proactive support approach. Lead project management activities during critical incidents and escalations. Deliver weekly performance and progress reports to internal stakeholders and customer teams. Qualifications and Skills Minimum 8 years of experience in customer experience management, technical support leadership, or enterprise account management roles. Proficiency with CRM platforms, especially Salesforce. Strong communication skills with the ability to deliver clear written documentation and customer updates. Hands-on technical knowledge in: Networking protocols Data storage systems Backup and disaster recovery solutions Cloud platforms (e.g., AWS S3, Microsoft Azure) Hypervisors (VMware, Hyper-V) Experience managing virtual cross-functional teams in a high-pressure environment. Proven ability to handle customer escalations and implement preventive measures. Familiarity with storage vendor ecosystems and best practices in enterprise IT environments. Bachelor s degree in Computer Science, IT, Business, or related field (Advanced degree is a plus). Willingness to travel for client engagements and team collaboration as needed. Preferred Competencies Background in cloud computing, SaaS support, or data protection technologies. Certifications in project management or cloud platforms (e.g., AWS, Azure). Ability to lead with a customer-first mindset and ensure customer loyalty through proactive engagement. Join Rubrik and be part of a company at the forefront of cloud data security, backup solutions, and customer-centric innovation. You ll work with leading technologies, support high-value enterprise clients, and help shape the future of data management in the cloud.

Technical Architect Salesforce Location: Bangalore, India Team: Enterprise Applications About the Team Rubrik s Enterprise Applications team is responsible for managing core SaaS systems (Salesforce, NetSuite, Workday, Coupa, etc.) supporting key business processes including Lead-to-Cash, Hire-to-Retire, and Customer Support. Their mission is to enhance business value and user experience while scaling the organization. Role Overview As a Salesforce System Architect, you will be the strategic and technical lead responsible for designing, implementing, and optimizing scalable Salesforce solutions. This is a high-impact role requiring deep technical knowledge, enterprise-grade architectural skills, and strong collaboration with both business and IT stakeholders. Key Responsibilities Architecture & Design Define scalable, secure, and maintainable Salesforce architecture. Establish design and integration standards and best practices. Evaluate and integrate AppExchange tools and third-party solutions. Development & Implementation Provide technical leadership to developers and admins on complex projects. Oversee integrations between Salesforce and enterprise systems (e.g., ERP, HRIS). Lead end-to-end solution delivery design through deployment. Strategy & Collaboration Translate business requirements into architectural blueprints. Act as a trusted advisor to stakeholders on leveraging Salesforce for impact. Align solutions with broader enterprise architecture and IT strategy. Optimization & Maintenance Monitor and optimize system performance and scalability. Address technical debt, platform upgrades, and continuous enhancements. Governance & Compliance Define and enforce data governance, security, and SOX compliance protocols. Ensure proper licensing and usage in line with Salesforce contracts. Experience You ll Need Required 10+ years of Salesforce experience, including development and architecture. Strong command of Sales, Service, Experience, and Marketing Clouds. Expertise with Lightning, Apex, SOQL, Visualforce, Flows, and LWC. Proven record of integrating Salesforce with ERP, HR, and custom apps. Deep familiarity with CI/CD tools (Copado, Gearset) and DevOps practices. Salesforce certifications: System Architect, Application Architect, or CTA (preferred). Preferred Experience with Agile/Scrum delivery. Hands-on with ETL tools like MuleSoft, Informatica, Dell Boomi. Excellent problem-solving and stakeholder communication skills. Core Competencies Strategic and architectural thinking. Leadership and mentorship of technical teams. Ability to balance multiple priorities in a fast-paced environment. Strong attention to detail and focus on quality. Strong interpersonal and collaboration skills. Rubrik leads in Zero Trust Data Security , offering cutting-edge technology to protect enterprise data from cyber threats. The company supports continuous learning, innovative work, and impactful contributions within a high-growth environment.

Position Summary To be a team lead and senior analyst who can work on multiple project streams for a client and applies Analytics for better business decision making especially in the area of Pharma (domain). Job Responsibilities Effectively manage the client/ onshore stakeholders, as per the business needs, to ensure successful business delivery. Work closely with the onshore/ client stakeholders to define the algorithm, break down the problem into execution steps, and run the analysis. Ensure high-quality analytics solutions/reports to the client. Project scoping, solution brainstorming and design, execution, and communication of the analysis in the client-ready formats. Lead/ contribute/ support to the RFPs/ proposals working with US stakeholders/ Axtria s client partner team. Manage and mentor the team, plan their learning and career progression. Contribute towards Axtria tools and capabilities as per the business requirements. Build organization capabilities by participating in Hackathon, solution design, and process automation. Education BE/B.Tech Work Experience Overall, 7-10 years of rich experience in marketing analytics with 5+ years of good hands-on experience in Market Mix Modeling / Promotion Response Modeling / Test & Control. Proficiency in Statistical and Probabilistic methods such as multivariate regression, hierarchical modelling, Mixed Effect modelling, SVM, Decision-Trees, Random Forest, etc. Hands-on experience in Python, and strong storyboarding skills. Good communication skills- verbal and written. Experience in leading engagements of scale, team, managing deliverables/ timelines and risk. Priority to the candidates with Marketing Mix modeling in the Pharmaceutical / Life Sciences Domain. Knowledge of Pharma data sets (sales/ promotions/ customer master) in the US/ ex-US is deeply appreciated. Attitude and willingness to learn, accept the challenging environment and have confidence in delivering results within timelines. Should be inclined towards self-motivation and self-driven to find solutions to problems. Behavioural Competencies Teamwork & Leadership Motivation to Learn and Grow Ownership Cultural Fit Talent Management Technical Competencies Problem Solving Lifescience Knowledge Communication Project Management Attention to P&L Impact Business development Capability Building / Thought Leadership Scale of revenues managed / delivered Scale of Resources Managed

Job Title: Lead Engineer - App Software Job Summary The Lead Engineer for App Software is responsible for the ownership of a software module, ensuring its quality, delivery, and the performance of the development team. This individual provides guidance, mentorship, and technical support to team members, ensuring timely project delivery and high-quality output. They possess a strong technical foundation and an ability to investigate issues, find solutions, and implement them efficiently. The role demands strong leadership, decision-making, and technical expertise across various technologies and development processes. Key Responsibilities Ownership & Leadership: Take ownership of a software module, ensuring high-quality work and on-time delivery. Provide technical guidance and mentorship to junior team members, overseeing their work quality and performance. Identify key issues and challenges, prioritize tasks, and deliver results with minimal supervision. Investigate root causes of problems and provide alternative solutions with a strong technical foundation. Design & Development: Analyze requirements, conduct feasibility studies, and provide system-level work estimation. Responsible for the design, coding, testing, bug fixing, documentation, and technical support for the assigned area. Ensure traceability from design to delivery, ensuring code optimization and full coverage. Quality Assurance & Reviews: Conduct regular reviews, identify risks, and maintain ownership of deliverable quality. Implement risk mitigation strategies and collaborate with cross-functional teams to ensure product quality. Training & Development: Identify team members' training needs and deliver appropriate training to enhance technical skills. Participate in ongoing technical initiatives and contribute to continuous improvement processes. Project Delivery & Collaboration: Work closely with project managers and stakeholders to ensure that all deliverables meet quality and productivity goals. Manage and track project progress, escalating issues as needed. Education and Experience Required Education: Engineering graduate, MCA, or equivalent technical qualification. Experience: 5-8 years of experience in application development, with a focus on .NET technologies and software delivery. Technical Competencies Application Development: Experience in design, development, and customization of Windows desktop or web applications. Familiarity with WCF, WPF, and UML. Strong command of Design Patterns and their practical implementation. Technologies and Tools: Proficiency in .NET 3.x, 4.x. Experience with WCF, WPF, XML, SOAP, REST, and Web Services. Strong familiarity with Visual Studio as a primary development tool. Programming Languages: Expertise in C# and ASP.NET. Specialization Areas: .NET Core, Cloud Native Development, Microservices. Core Skills Problem-Solving & Decision Making: Strong ability to analyze problems, propose solutions, and execute decisions based on technical understanding. Leadership & Mentorship: Ability to guide and mentor junior developers, ensuring high-quality code and the development of technical expertise within the team. Communication Skills: Effective communication with both technical and non-technical stakeholders to clarify requirements and provide status updates. Quality & Productivity: Committed to maintaining high standards in coding practices, documentation, and team collaboration while ensuring timely project completion. Additional Competencies Proactive in identifying new technical solutions and tools that can improve the team's efficiency. Ability to work independently and take the initiative to drive projects forward. Ability to balance technical expertise with leadership skills to deliver high-quality software solutions. This position is ideal for an experienced software engineer with a strong background in .NET development, who is eager to take on leadership responsibilities, mentor junior engineers, and drive the success of complex application software projects. Qualification : Engineering graduate, MCA, or equivalent technical qualification.

Job Title: Collections Manager About PhonePe Group PhonePe is India s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country, and executing on your dreams with purpose and speed, join us! Location Bangalore, Ranchi, Dharwad, Indore, Ahmedabad Job Responsibilities Managing the portfolio by strategizing and driving collections for the assigned region. Driving the compliance to collection processes in the assigned region. Responsible for controlling the roll rates and recovery of overdue from the delinquent pool & controlling bucket wise delinquencies. Drive Higher resolution rates across buckets. Reviewing collections KPI to deliver superior client experience. Develop and execute collection strategies consistent with the nature of exposure and gravity of delays in payment. Identify, develop and continuously improve collections process to ensure overall efficiency. Develop an in-depth understanding collections SOP and drive implementation. Accountable for designing and implementing Compliance & Controls for collections unit in line with regulatory guidelines. Daily monitoring and regular reviews of delinquent portfolio to make location level strategy for smooth operations. Functional Competencies Business Acumen: Analyse the effectiveness of the processes on a day-to-day basis and course correct. Analytical: Drive specific process efficiency metrics and be accountable to drive data-driven decision making. Managing Stakeholder: Manage disagreements maturely and align stakeholders. Communicate proactively and help bring clarity around deliverables and owners. Results Oriented: Deliver on short-term goals and long-term milestones set by business. Attributes We Are Looking For Must be MBA/Graduate and above and have at least 5 years of experience in collections. Experience in New age NBFCs or Banks or Fintech is mandatory. Decision making, work under pressure, Effective communication. PhonePe Full-Time Employee Benefits Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance. Wellness Program: Employee Assistance Program, Onsite Medical Center, Emergency Support System. Parental Support: Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program. Mobility Benefits: Relocation Benefits, Transfer Support Policy, Travel Policy. Retirement Benefits: Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment. Other Benefits: Higher Education Assistance, Car Lease, Salary Advance Policy. Why Work at PhonePe Working at PhonePe is a rewarding experience! With great people, a work environment that thrives on creativity, and the opportunity to take on roles beyond your defined job description, PhonePe offers a chance to grow your career in an innovative, dynamic company.

Job Title: Software Engineer Role Overview: The Software Engineer is responsible for the development, maintenance, and optimization of software solutions and applications. This role involves applying scientific methods to analyze and solve software engineering challenges while contributing to research, design, development, and long-term maintenance. The position requires independent problem-solving skills, technical leadership, and collaboration with team members and stakeholders. Key Responsibilities: Software Development & Engineering: Designs, develops, and maintains software applications using industry best practices. Applies scientific methods to analyze and resolve software engineering problems. Ensures software quality, performance, and security through testing and optimization. Technical Leadership & Innovation: Exercises original thought and judgment in solving complex technical challenges. Leads software development activities, mentoring junior engineers when required. Drives innovation by proposing and implementing cutting-edge solutions. Collaboration & Stakeholder Engagement: Works closely with internal and external stakeholders to understand project requirements. Provides expert advice and recommendations proactively. Explains complex technical concepts to a variety of audiences to ensure clarity. Project & Process Management: Acts as a key contributor in complex software development environments. Assesses and adapts to project challenges, formulating innovative solutions. Manages costs and ensures profitability for specific projects or work areas. Maintains compliance with best practices in software design, development, and documentation. Continuous Learning & Professional Growth: Builds expertise in software engineering disciplines to meet industry standards. Creates informal networks and fosters a knowledge-sharing culture within and outside the team. Motivates and inspires team members to achieve technical and commercial goals. Required Skills & Competencies: Strong understanding of programming concepts, software design, and development principles. Ability to work autonomously with minimal supervision. Experience leading software development teams in a complex environment. Excellent problem-solving skills with a proactive mindset. Strong communication skills, capable of conveying technical concepts to diverse audiences. Ability to work under pressure while maintaining high-quality standards. This role provides an exciting opportunity to contribute to innovative software solutions while leading and collaborating with cross-functional teams.