Leadership Management Jobs in Bengaluru

Associate Principal TA Program Manager Location: Bangalore About Tekion Tekion is transforming the automotive industry with the first cloud-native automotive platform, connecting OEMs, dealerships, technology partners, and consumers. Through ARC, AEC, and APC, we deliver seamless, AI-driven digital experiences for the automotive ecosystem. Tekion employs ~3,000 people across North America, Asia, and Europe and is committed to innovation, inclusion, and a high-performance culture. Role Overview As Associate Principal TA Program Manager, you will architect, execute, and evolve global talent acquisition programs that set Tekion apart as an employer of choice. You will design transformative candidate experiences, manage referral and diversity initiatives, lead campus hiring strategies, and leverage AI and automation to streamline TA operations. This is a high-impact, globally visible role where your work directly shapes Tekion s talent brand and hiring excellence. Key Responsibilities Candidate & Employee Experience Deliver a seamless, engaging experience for all candidates and employee referrals. Gather feedback to continuously improve the hiring journey. Maintain accurate candidate data through system-level validations. AI-Driven Talent Acquisition Lead adoption of AI-powered tools and automation to improve speed, personalization, and efficiency. Pilot and scale data-driven hiring solutions in collaboration with tech teams. Process Improvement & Issue Management Identify gaps in TA workflows and ensure smooth, efficient operations. Manage escalations, prioritize issues, and resolve TA-related challenges. Communication & Standardization Design and implement standardized communication templates for scheduling, offers, and feedback. Maintain TA guides, interview kits, and resources for consistency across regions. Strategic Programs & Initiatives Lead global TA programs including referral contests, ambassador programs, and training initiatives. Develop and execute diversity networking, leadership events, and inclusive hiring campaigns. Drive Talent Branding campaigns to strengthen Tekion s employer reputation. Campus Hiring & Early Talent Programs Build immersive, relationship-driven university recruiting programs. Collaborate with campus leads to attract top early-career talent. Execute high-impact 6-month internship programs for early leadership development. Playbook & Process Optimization Govern and continuously improve the TA Playbook with templates, guides, and workflows. Implement automation and bots to maximize efficiency and scalability. Recruiter Enablement & Training Design and deliver structured recruiter training on interviews, negotiation, and candidate engagement. Lead TA certification initiatives and maintain a continuous learning calendar. Reporting, Insights & Continuous Improvement Automate dashboards, scorecards, and KPI reports to provide real-time insights. Track Candidate NPS and use insights to enhance experience across the TA lifecycle. Qualifications Master s degree with 8+ years of measurable impact in TA program leadership in tech-driven organizations, or Bachelor s degree with 12+ years experience. Proven experience architecting and scaling global campus, referral, boomerang, and diversity TA programs. Strong expertise in process improvement, TA workflow optimization, and issue management. Hands-on experience with AI, automation, and modern ATS/HRIS tools (Greenhouse preferred). Track record in communication standardization, playbook creation, and recruiter enablement. Skilled in leveraging data and NPS insights to improve TA outcomes. Excellent stakeholder management, project leadership, and communication skills. Strong drive to innovate, lead change, and create remarkable candidate experiences. Competitive rewards & equity aligned with Radford standards A culture of empowerment, learning, and inclusivity High visibility and impact for your work on a global stage

General Manager Healthcare RCM Operations Job Category: Management Location: Bangalore Job Overview We are seeking an experienced General Manager Healthcare RCM Operations to lead end-to-end Revenue Cycle Management (RCM) operations across multiple clients. This leadership role is responsible for strategic planning, operational excellence, client management, team leadership, compliance, and financial performance, ensuring efficiency, accuracy, and client satisfaction in all RCM functions. Key Responsibilities Strategic Leadership Drive strategy, planning, and execution across all RCM functions including patient access, billing, coding, charge capture, claims processing, payment posting, AR follow-up, and denial management. Develop and implement initiatives to improve collections, reduce denials, and optimize cash flow. Align operational strategies with client expectations, regulatory compliance, and industry best practices. Operational Excellence Oversee large-scale RCM operations across multiple clients/accounts. Monitor key performance indicators (AR days, clean claim rate, denial rate, net collection rate, etc.) and drive continuous improvement. Implement process automation and digital transformation initiatives to enhance operational efficiency. Client & Stakeholder Management Serve as the primary point of contact for client leadership. Build strong client partnerships, ensuring SLAs, TATs, and quality standards are consistently met or exceeded. Manage escalations and drive resolutions with a client-focused approach. Team Leadership Lead, mentor, and inspire a large team of managers, SMEs, and associates across functions. Hire, train, and develop leadership talent to ensure a strong succession pipeline. Promote employee engagement, retention, and a performance-driven culture. Compliance & Quality Ensure strict adherence to HIPAA, CMS guidelines, and client-specific compliance requirements. Establish and maintain robust internal controls and audit processes. Collaborate with Quality and Training teams to maintain high accuracy and performance standards. Financial Management Own the P&L for assigned accounts and operations. Drive cost optimization initiatives without compromising service quality. Provide accurate financial forecasts, budgets, and performance reports to leadership. Key Skills & Competencies Deep expertise in US healthcare RCM (front-end to back-end). Strong knowledge of payer rules, coding guidelines, and HIPAA compliance. Proven experience in managing large-scale operations (250+ FTEs). Client-facing leadership with the ability to build CXO-level relationships. Data-driven decision-making with strong analytical and problem-solving skills. Experience driving digital transformation and automation (RPA, AI in RCM). Excellent communication, negotiation, and stakeholder management capabilities. Success Metrics Improvement in collections and AR performance. Reduction in denials and operational errors. Achievement of SLA and client satisfaction targets. Strong employee retention and a robust leadership pipeline. Profitability and cost optimization in line with business objectives.

Senior Facilities Executive Experience: 3 5 years Location: Bengaluru Skills Required Facilities Management, Budget Management, Team Leadership, Vendor Management, Housekeeping Management, English, Kannada Role Overview We are looking for a proactive and detail-oriented Senior Facilities Executive to manage the day-to-day operations of our corporate office in Bengaluru. In this role, you will oversee both the maintenance of office facilities and the smooth operation of soft services. This includes managing housekeeping staff, ensuring cleanliness and upkeep, coordinating events, and handling administrative tasks. Your role will be pivotal in ensuring that the office environment is well-maintained, safe, and conducive to productivity. Key Responsibilities Oversee and manage the cleanliness, maintenance, and upkeep of the office facilities. Supervise and coordinate the housekeeping (HK) staff to ensure a high standard of cleanliness. Manage administrative tasks such as event calendar management, staff briefings, and event coordination. Inspect facilities regularly and address any maintenance issues promptly. Act as the point of contact for vendors and service providers, ensuring timely delivery and adherence to agreements. Coordinate with different departments and stakeholders to ensure that facilities meet operational needs. Ensure adherence to health and safety regulations, including chemical usage and best practices. Monitor and manage facility budgets, ensuring cost-effective solutions and efficient resource use. Requirements 3 5 years of experience in facilities management, soft services, or managing housekeeping teams. Strong communication and interpersonal skills to collaborate effectively with internal teams and external vendors. Attention to detail with a strong focus on cleanliness and maintenance standards. Ability to lead and manage a team while balancing multiple tasks effectively. Knowledge of health and safety regulations, chemical handling, and best facilities management practices. Proficiency in English and Kannada is required. If you're an organized, self-driven individual with the ability to manage multiple facilities tasks and lead a team, we'd love to have you on board.

Lead/Associate Manager Case Processing 1 Location: Bengaluru Employment Type: Full-Time About the Role We are seeking a dynamic and experienced Lead/Associate Manager Case Processing to join our Pharmacovigilance team in Bengaluru. This role requires deep domain knowledge, leadership capability, and hands-on experience in handling Individual Case Safety Reports (ICSRs) across various sources. The ideal candidate will be responsible for managing day-to-day operations, ensuring compliance with global regulatory requirements, and mentoring a team of case processors. Key Responsibilities Operational Oversight Oversee and ensure the timely processing of ICSRs in accordance with SLA/KPI metrics. Allocate tasks effectively across the team to meet project deliverables and workload requirements. Proactively monitor team performance and work closely with team members to resolve operational or domain-related challenges. Risk & Issue Management Identify, escalate, and mitigate risks related to deliverables, compliance, or resourcing. Serve as a point of contact for internal stakeholders and clients regarding operational queries or escalations. Team Leadership & Performance Management Conduct regular performance evaluations, provide constructive feedback, and support career development of team members. Guide and mentor the team and Subject Matter Experts (SMEs) in ICSR processes, compliance standards, and MedDRA coding. Support functional capability development within the team and leadership pipeline. Training & Quality Assurance Conduct process and project-specific training as needed to ensure team competence and readiness. Ensure adherence to quality standards by contributing to quality system documentation, SOPs, and procedural updates. Provide feedback and suggestions to strengthen client/internal workflows and ensure continuous improvement. Process Improvement & Strategic Contribution Suggest and implement process enhancements to improve efficiency, accuracy, and compliance. Contribute to the development of scalable and sustainable pharmacovigilance processes. Collaborate cross-functionally to support strategic goals and business growth initiatives. Required Experience & Knowledge In-depth understanding of ICH-GCP, GVP modules, 21 CFR, and relevant global regulatory requirements. Proven expertise in managing high-volume ICSR workloads, including serious, non-serious, and potentially serious reports. Experience processing ICSRs from diverse sources: spontaneous, literature, solicited, regulatory authorities, and clinical trials. Exposure to therapeutic areas such as rare diseases and oncology is highly desirable. Experience in literature screening and review would be an added advantage. Proficient in MS Office applications (Excel, Word, Outlook, PowerPoint). Candidate Profile Education: Master s degree in Life Sciences, Pharmacy, or Medicine (or higher), aligned with project requirements. Experience: 10 12 years of relevant experience in pharmacovigilance, case processing, or related functions. Strong leadership skills with a proven ability to train, mentor, and manage cross-functional teams. Demonstrated ability to allocate resources, manage competing priorities, and maintain high-quality standards. Proactive, process-driven mindset with a commitment to continuous improvement and regulatory compliance. Work with a global leader in drug safety and pharmacovigilance services. Lead high-performing teams and contribute to the delivery of impactful healthcare solutions. Be part of a collaborative environment that values innovation, learning, and operational excellence. Apply now to lead meaningful work that impacts patient safety around the world. Qualification : Masters degree in Life Sciences, Pharmacy, or Medicine (or higher), aligned with project requirements

Engineering Manager, Collections Location: Bengaluru Work Type: Full-Time About Postman Postman is the world s leading API platform, enabling over 40 million developers and 500,000 organizations, including 98% of the Fortune 500, to design, test, and collaborate on APIs efficiently. Founded in Bengaluru and headquartered in San Francisco, Postman simplifies the API lifecycle to help teams build better APIs, faster. The Opportunity The Collections team is at the heart of Postman s platform, enabling seamless API collaboration for millions of users. We manage tier-0/1 critical systems handling ~21M requests daily, supporting pillars like API development, testing, prototyping, discovery, distribution, and change management. We are seeking an experienced Engineering Manager to take Collections to the next level leading technical strategy, scaling systems, improving user experience, and growing a high-performing team. This role combines technical leadership, people management, and product vision, directly impacting Postman s growth and user engagement goals. Key Responsibilities Leadership & Team Development Grow and mentor engineers, aligning career growth with business goals. Participate in recruiting, hiring, and onboarding top engineering talent. Define and measure team performance with clear OKRs and real-time feedback. Technical & Strategic Ownership Drive engineering strategy and roadmap for the Collections team. Lead design and code reviews, ensuring high standards across frontend and backend systems. Ensure product reliability, performance, security, and 99.99% availability. Prioritize multi-quarter roadmaps while balancing technical constraints and business needs. Collaboration & Cross-functional Impact Partner with Product, Design, and Engineering teams to deliver a unified, high-quality API collaboration experience. Champion operational and customer excellence through incident management, performance monitoring, and UX issue resolution. About You Experience & Skills Bachelor s degree in Computer Science or equivalent practical experience. 7+ years of software development experience (C, C++, Java, JavaScript, NodeJS). 3+ years in technical leadership roles building impactful products. 2+ years in people management. Experience with microservices architecture and scalable systems. Exceptional written, verbal communication, and stakeholder management skills. Empathetic, collaborative, and committed to creating a positive team culture. Nice-to-Have Experience building customer-focused products at scale. Familiarity with standardizing engineering processes in a growing organization. Flexible hybrid work model with a collaborative and inclusive team. Full medical coverage, flexible PTO, wellness reimbursement, and monthly lunch stipend. Wellness programs, team-building events, and donation-matching initiatives. Opportunities for growth, ownership, and making a measurable impact on Postman s global platform. Our Values Curiosity: Explore boldly and innovate. Transparency: Communicate openly about successes and failures. Focus: Align work with Postman s larger vision. Inclusion: Every team member s voice matters. Excellence: Deliver high-quality products and experiences. Qualification : Bachelors degree in Computer Science or equivalent practical experience

Interior Project Manager Location: Bengaluru Qualification: Any Degree (Architecture / Interior Design / Civil Engineering preferred) Experience: 10+ years Job Description We are looking for a seasoned Interior Project Manager to lead the planning, coordination, and execution of high-end interior fit-out projects. The ideal candidate will bring strong leadership, project management, and client servicing skills, ensuring timely delivery, quality workmanship, and cost control from concept to handover. Key Responsibilities Oversee the full lifecycle of interior projects, including planning, scheduling, budgeting, execution, and handover. Coordinate with clients, designers, consultants, vendors, and contractors to ensure smooth project execution. Review drawings, BOQs, and materials to ensure alignment with design and project specifications. Manage site teams and ensure timely progress in line with project timelines and quality benchmarks. Monitor project budgets and control costs without compromising on design or quality. Identify and mitigate project risks and delays through proactive planning. Conduct regular site inspections and quality checks to ensure standards are met. Ensure compliance with safety regulations and site protocols. Required Skills & Experience Bachelor's degree in any discipline (preferred: Architecture, Interior Design, or Civil Engineering). 10+ years of experience in managing interior fit-out projects, preferably in commercial, residential, or retail spaces. Strong knowledge of materials, finishes, interior construction processes, and vendor coordination. Proficient in project management tools and software (MS Project, Excel, AutoCAD, etc.). Excellent leadership, communication, and problem-solving skills. Ability to manage multiple stakeholders and deliver high-quality results on time and within budget. Qualification : Bachelor's degree in any discipline (preferred: Architecture, Interior Design, or Civil Engineering)

Position: Technical Lead / Project Lead Hardware Design Location: Bangalore Education: B.E./B.Tech. in Electronics & Communication or Electronics & Telecommunication M.E./M.Tech. in Electronics & Communication Experience: 5 to 8 years Job Overview We are seeking a dynamic and experienced Technical Lead / Project Lead Hardware Design to join our engineering team in Bangalore. In this leadership role, you will guide a team of hardware engineers through the end-to-end design and development of advanced embedded and FPGA-based systems primarily for defense and industrial applications. You'll be responsible for ensuring high-quality, defect-free, and timely project deliveries while driving technical excellence and process adherence. Key Responsibilities Technical Leadership Lead hardware design projects from specification to delivery, ensuring robust and scalable solutions. Provide technical guidance to team members in circuit design, schematic development, and board-level design. Finalize board specifications based on customer requirements and prepare detailed technical documentation. Review hardware modules and ensure compliance with design best practices and industry standards. Lead Signal Integrity (SI), Power Integrity (PI), and thermal analysis during design and validation phases. Project Management Plan, monitor, and track project schedules, resource allocation, and delivery milestones. Coordinate with the Project Manager and cross-functional teams to ensure alignment and timely progress. Conduct internal project meetings, present status updates, and recommend process or technical improvements. Ensure adherence to QMS guidelines, project processes, and quality goals. Team Development & Support Mentor junior engineers and support individual learning and development plans. Manage a small team, resolve technical and interpersonal challenges, and promote a collaborative work environment. Assist in performance reviews and team development initiatives. Quality & Process Improvement Drive defect prevention initiatives and participate in continuous improvement of design processes. Coordinate configuration management and quality control activities throughout the project lifecycle. Technical Skill Set Strong hands-on experience in FPGA-based board design and embedded hardware development. Expertise in system-level architecture, processor interfaces, DDR memory design, serial bus protocols, and networking. Proficient in board bring-up and debugging at system level. Experience with embedded hardware design for defense applications and understanding of qualification processes. Tools: Schematic capture/layout: OrCAD, Allegro Signal integrity tools for SI/PI analysis Soft Skills Excellent verbal and written communication skills Strong people management and leadership capabilities Effective time management, organization, and planning Proven ability to manage small teams and drive project success Familiarity with quality systems and engineering best practices Opportunity to work on cutting-edge, high-impact hardware projects Collaborative and technically strong work environment Competitive compensation and benefits package Focus on leadership development and continuous learning Dynamic and inclusive workplace culture Qualification : M.E./M.Tech. in Electronics & Communication

Job Title: Senior Manager Projects Location: Bangalore Department: Projects Experience: 12 to 15 years Education: BE in Civil Engineering; Master s degree preferred (Construction Management / Project Management) Key Role Lead the planning, execution, and delivery of multiple construction projects, ensuring they are completed on time, within scope, and within budget. Oversee project teams, coordinate with stakeholders, and ensure compliance with quality, safety, and regulatory standards. Key Responsibilities Lead end-to-end project management across multiple sites, from initiation to handover. Develop detailed project plans, define scope, allocate resources, and track progress. Liaise with architects, consultants, contractors, and internal teams to ensure alignment and timely decision-making. Monitor project timelines, budgets, and resource utilization, ensuring adherence to defined goals. Oversee quality assurance, safety protocols, and regulatory compliance on all sites. Provide strategic input on design optimization, cost control, and risk mitigation. Review project documentation including BOQs, tender packages, work orders, and progress reports. Lead, mentor, and manage on-site teams and junior project managers. Report regularly to senior leadership with project updates, risks, and mitigation plans. Qualifications & Skills BE in Civil Engineering; Master s in Construction Management or related discipline is preferred. 12 to 15 years of experience in managing medium to large-scale construction or real estate projects. Strong leadership, team management, and stakeholder coordination skills. Proficient in project management tools (MS Project, Primavera, etc.) and Microsoft Office. Deep understanding of construction methodologies, contracts, procurement, and regulatory compliance. Excellent communication, problem-solving, and decision-making abilities. Qualification : BE in Civil Engineering; Masters degree preferred (Construction Management / Project Management)

Job Title: Lead Satellite Design & Development Location: Bengaluru Experience Required: 10 to 15 years Minimum Qualification: Bachelor s or Master s degree in Engineering (BE/BTech/ME/MTech) or Science (MSc) Specialization in Aerospace, Mechanical, Electronics, or Systems Engineering preferred Key Skills Satellite Systems Engineering System Architecture & Integration Flight Mechanics & Control Systems NX and Concept Design Tools Project & Resource Management Systems Engineering Lifecycle (V&V, Risk, Interfaces) Strategic & Technical Leadership Stakeholder Management Job Summary We are seeking a seasoned and visionary Lead Satellite Design & Development to lead end-to-end execution of satellite programs. The role requires deep technical expertise, hands-on project management skills, and a proven ability to lead multidisciplinary engineering teams. The ideal candidate will be instrumental in shaping system architecture, ensuring technical excellence, and aligning with organizational goals in the dynamic field of space systems. Key Responsibilities Team Leadership Lead and mentor a multi-functional engineering team across systems, mechanical, electronics, aerospace, software, and reliability disciplines. Foster a collaborative, innovation-driven work culture aligned with project objectives and company strategy. Project Management Manage full project lifecycle: from concept development through design, integration, testing, and deployment. Define project plans, budgets, schedules, and resource allocations using Agile, Waterfall, or hybrid methodologies. Conduct regular project reviews to monitor performance, identify risks, and implement mitigation strategies. Systems Engineering & Integration Drive system architecture and engineering processes: requirements definition, interface control, verification & validation, and risk management. Balance trade-offs between performance, cost, risk, and reliability throughout the development lifecycle. Ensure all engineering documentation is maintained in line with industry standards and internal processes. Quality Assurance & Risk Management Champion adherence to quality benchmarks and reliability targets. Develop and enforce comprehensive risk mitigation plans across design, development, and integration phases. Stakeholder Engagement Interface with internal teams (R&D, QA, Production, Finance, Executive Leadership) for cross-functional alignment. Engage external partners clients, suppliers, regulators to ensure compliance, clarity, and project alignment. Represent the organization in technical forums, industry panels, and client briefings. Innovation & Continuous Improvement Drive adoption of emerging technologies and design innovations to strengthen competitive edge. Lead process optimization initiatives to improve development efficiency, product quality, and team performance. Preferred Qualifications & Experience Proven leadership in full-cycle satellite or satellite bus development from mission planning and architecture to launch and mission control. In-depth knowledge of satellite sub-systems and technology providers. Familiarity with international standards and best practices in satellite design and development. Strong strategic acumen in planning, budgeting, and resource management for complex aerospace projects. Qualification : Bachelors or Masters degree in Engineering (BE/BTech/ME/MTech) or Science (MSc)

Position Title: Lead AI/ML Engineer Location: Bengaluru Bellandur (GTP) Employment Type: Full-time Job Summary Synechron is seeking a seasoned Lead AI/ML Engineer to lead cutting-edge initiatives in artificial intelligence and machine learning. This role requires deep technical expertise in AI/ML, including deep learning, NLP, computer vision, and generative AI, combined with strong leadership skills to manage teams and drive innovation. You will collaborate closely with stakeholders to deliver high-impact solutions and play a key role in shaping the company s AI-driven digital transformation. Key Responsibilities Lead end-to-end development of AI/ML solutions across use cases involving machine learning, deep learning, computer vision, NLP, and generative AI. Design and implement scalable models and algorithms, ensuring performance, accuracy, and interpretability. Collaborate with product owners, engineers, and business stakeholders to align AI/ML initiatives with strategic objectives. Mentor and guide data scientists and ML engineers to elevate technical quality and delivery standards. Continuously evaluate emerging AI technologies, frameworks, and methodologies to enhance team capabilities. Contribute to innovation strategy by identifying new business opportunities driven by AI/ML. Ensure data and model governance, ethical AI practices, and responsible deployment of AI solutions. Required Skills & Tools Core Competencies: Strong hands-on experience in machine learning, deep learning, NLP, computer vision, and generative AI. Expertise in Python (primary), with additional knowledge of R, SQL, Java, or C++. Deep understanding of statistics, linear algebra, probability, and algorithm design. Frameworks & Tools: TensorFlow, PyTorch, Keras, OpenCV, Hugging Face, spaCy, Scikit-learn, etc. Data processing tools like Pandas, NumPy, and Spark. Version control and CI/CD tools (e.g., Git, MLflow, Docker, Airflow). Methodologies: Proficient in Agile development and model lifecycle management. Experience with productionizing AI models and deploying them on cloud platforms (AWS, Azure, GCP). Experience 8 12 years of experience in AI/ML, Data Science, or related domains. Minimum 8+ years in a leadership or technical lead role driving successful AI/ML initiatives. Proven record of delivering high-impact AI/ML projects at scale. Experience mentoring and managing AI/ML teams in collaborative, cross-functional environments. Day-to-Day Activities Direct and oversee AI/ML model development, validation, deployment, and monitoring. Review project designs, provide technical oversight, and conduct code/model reviews. Drive research and experimentation to apply novel AI methods to solve real-world problems. Support proposal development and client engagements with AI/ML subject matter expertise. Foster a culture of continuous learning, innovation, and data-driven thinking. Qualifications Bachelor s or Master s degree in Computer Science, Data Science, Artificial Intelligence, or a related field. Relevant certifications (e.g., TensorFlow, AWS Machine Learning, Azure AI Engineer) are a plus. Soft Skills Strong leadership, team management, and mentoring capabilities. Excellent communication and stakeholder engagement skills. Strategic thinking with a passion for innovation and emerging technologies. Ability to thrive in a dynamic, fast-paced environment and lead through ambiguity. Diversity & Inclusion at Synechron Synechron is committed to a diverse and inclusive workplace. Through our Same Difference DEI initiative, we celebrate unique backgrounds and perspectives while fostering a respectful, empowering environment. We welcome applications from candidates of all identities and provide support through mentoring, internal mobility, and flexible work arrangements. Qualification : Bachelors or Masters degree in Computer Science, Data Science, Artificial Intelligence, or a related field.

Director Data Management (Data Migration & Automation) Location: Bangalore, India About MaxVal Founded in 2004, MaxVal is a pioneer in IP services focused on efficiency, cost-effectiveness, and continuous improvement driven by metrics-based processes. Our technology-driven IP solutions serve over 600 clients globally. With a talented team of 725+ IP and tech experts, MaxVal continuously innovates to deliver exceptional customer and employee success. Job Summary MaxVal is looking for an experienced and visionary Director of Data Migration and Automation to lead our data migration initiatives. You will oversee migrating data from various IP solutions to our software platform, ensuring accuracy, integrity, and efficiency through automation. This leadership role requires strategic thinking, strong domain expertise in Intellectual Property, and the ability to inspire and guide a team of specialists. Key Responsibilities Team Leadership & Management Lead, mentor, and empower a team of Data Migration specialists, ensuring resources and guidance for successful project delivery. Cultivate a collaborative, client-centric culture within the team. Data Mapping & Transformation Design comprehensive data mapping and transformation plans aligning external IP data with MaxVal s platform. Maintain data integrity and consistency throughout migration. Competitor Data Analysis Analyze competitor IP data structures and models to inform effective migration strategies. Automation System Development Architect and develop automation solutions to streamline migration workflows, including data mapping and transformation. Create processes and scripts to automate repetitive tasks and enhance efficiency. IP Domain Expertise Utilize deep knowledge of IP data types (patents, trademarks, copyrights, legal entities). Collaborate with legal experts to ensure precise migration of IP information. Technical Integration & Customization Partner with technical teams to embed automation into migration workflows. Customize automation tools to accommodate unique IP and legacy system requirements. Quality Assurance & Testing Define QA protocols specific to IP data migration. Conduct thorough testing to validate data accuracy and completeness. Stakeholder Engagement Interface with clients to understand migration needs and challenges. Offer expert recommendations to achieve successful migration aligned with client goals. Continuous Learning & Innovation Stay abreast of industry trends, best practices, and emerging technologies in data migration and automation. Drive continuous improvements in automation and migration efficiency. Cross-Functional Collaboration Work closely with product, engineering, and client-facing teams to ensure migration success and contribute to product enhancements. Documentation & Knowledge Sharing Maintain detailed documentation of migration processes and automation workflows. Lead workshops and training to disseminate best practices internally and to clients. Requirements Experience: 15+ years leading data migration projects in software implementations. 10+ years in leadership roles managing and mentoring teams. Expertise: Strong knowledge of data migration methodologies, tools, and best practices. Familiarity with automation tools, database management, and data integration platforms. Deep understanding of the Intellectual Property domain is highly preferred. Skills: Strategic leadership with excellent communication and stakeholder management skills. Ability to drive innovation and build scalable automation solutions.

Director Implementation Location: Bengaluru, India About MaxVal MaxVal began in 2004 as an IP services company, rooted in efficiency, cost-effectiveness, and continuous process improvement. Our early adoption of tech-enabled solutions helped us evolve into a product-driven organization, delivering cutting-edge Intellectual Property (IP) management tools. Today, we serve over 600 global clients across the full IP lifecycle with a team of 725+ domain and technology experts. At MaxVal, we "do the right things" and innovate relentlessly to deliver success for both our customers and employees. Job Summary As Director Implementation, you will lead the end-to-end delivery of Symphony, MaxVal s flagship IP Management platform built on Salesforce. You will oversee the implementation lifecycle from requirements analysis to final deployment ensuring timely, high-quality, and scalable solutions for enterprise clients. You ll manage a cross-functional team of Salesforce Developers, QA Engineers, and DBAs, with a focus on customer satisfaction, architectural integrity, and strategic execution. Key Responsibilities Implementation Leadership Own the full implementation lifecycle for Symphony solutions from client onboarding and requirements gathering to configuration, deployment, and post-go-live transition. Ensure projects meet timeline, quality, and scope expectations across multiple concurrent implementations. Architecture & Solution Design Lead the design of scalable Salesforce/Symphony solutions, incorporating best practices for performance, data integrity, and long-term sustainability. Define and maintain a Salesforce architecture roadmap aligned with client needs and product evolution. Team Leadership & Resource Management Direct and mentor a team of 20+ professionals including Salesforce Developers, QA Engineers, and DBAs. Promote a culture of accountability, continuous learning, and cross-functional collaboration. Client Engagement & Stakeholder Management Act as a primary point of contact for clients during the implementation phase. Translate client business needs into technical requirements and ensure alignment throughout the project lifecycle. Proactively manage risks, escalate issues, and deliver regular status updates to internal and external stakeholders. Governance & Compliance Implement and enforce Salesforce/Symphony governance, ensuring adherence to data security and regulatory standards. Conduct performance monitoring, audit checks, and post-implementation reviews to optimize future rollouts. Cross-Functional Collaboration Work closely with Product Management, Sales, Support, and Customer Success teams to ensure seamless handoffs and end-to-end customer satisfaction. Collaborate with vendor and partner teams to integrate third-party tools and AppExchange solutions when required. Qualifications Required 10+ years of experience in Salesforce implementation or technical delivery roles. Proven experience managing and scaling teams comprising Salesforce developers, QA, and DBAs. Strong background in Salesforce architecture and solution design, with hands-on experience in Apex, SOQL, Lightning, and integrations. Exceptional stakeholder communication, team leadership, and project management skills. Experience delivering enterprise SaaS implementations, preferably in legal tech or IP management domains. Preferred Prior experience implementing or supporting Symphony or other IP lifecycle platforms. Familiarity with Salesforce updates, roadmap, and emerging features. Knowledge of performance tuning, deployment automation, and Salesforce compliance best practices.

Lead Sales Data Operations Location: Bangalore, India (On-site) About Rubrik Rubrik is the fastest-growing enterprise startup in Silicon Valley, revolutionizing cloud data management. Following our IPO in April 2024, we reached $1B ARR with 38% YoY growth as of Q3 2025. Leveraging AI and cutting-edge technology, we solve complex challenges to drive innovation and efficiency across sales and beyond. About the Role Rubrik is seeking a proactive and detail-oriented Sales Data Operations Lead to oversee and elevate data management practices within our Bangalore office. This leadership role will involve managing a team of Data Operations Analysts, driving data governance initiatives, and exploring AI-powered solutions to enhance data quality and operational efficiency. If you thrive in a fast-paced environment and are passionate about maintaining clean, accurate sales data, this role offers a unique opportunity to impact the future of data-driven sales operations. Key Responsibilities Leadership & Team Management Lead, mentor, and support a team of 2-3 Data Operations Analysts. Foster a high-performing, collaborative team environment. Delegate tasks effectively and provide performance feedback to meet goals. Data Quality & Maintenance Oversee CRM data entry and ensure accuracy and timeliness of account records. Utilize enrichment tools like D&B Hoovers and ZoomInfo for data validation. Regularly clean duplicate records, merge accounts, and update outdated information. Manage data change request queues while adhering to SLAs. Conduct audits to detect and resolve data inconsistencies. Cross-Functional Collaboration Work closely with Marketing, Customer Support, and IT teams to align on data governance policies. Lead monthly Data Operations status meetings with key stakeholders. Actively gather and incorporate feedback to improve data processes. Data Governance & Continuous Improvement Analyze root causes of data quality issues and implement corrective measures. Innovate and implement solutions for improved data management. Reporting & Documentation Maintain records of data maintenance activities and audit results. Prepare regular reports on data quality and operational metrics for senior leadership. Document processes clearly to support audits and team training. Required Qualifications 5+ years experience with Salesforce Sales Cloud and sales data operations. Minimum 3 years managing small teams (2-5 analysts). Strong expertise in data governance and quality tools such as ZoomInfo and D&B Hoovers. Detail-oriented with exceptional organizational and time management skills. Experience with CRMFusion DemandTools is a plus. Excellent collaboration, analytical, and problem-solving skills. Strong written and verbal communication skills in English. Proactive, innovative approach to process improvement. Bachelor s degree or equivalent experience. Reporting This role reports to the Director of Sales Process & Systems based at Rubrik s US headquarters. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. Through Zero Trust Data Security , we enable organizations to build resilience against cyberattacks, insider threats, and operational disruptions. Powered by machine learning, Rubrik Security Cloud protects data across enterprise, cloud, and SaaS applications ensuring data integrity, availability, and rapid recovery in any scenario.

Engineering Manager Active Directory Location: Bangalore, India About the Team The Active Directory team is part of Rubrik s Enterprise Data Protection (EDP) organization. They develop data protection solutions specifically for Active Directory, including backup, restore, and integration of AD as an Identity Provider within Rubrik s security platform. About the Role Rubrik is seeking an experienced Engineering Manager to lead the Active Directory development team. This role focuses on guiding the design and delivery of AD data protection solutions, scaling the team, and driving innovation. The ideal candidate combines strong software development expertise especially with Active Directory and identity technologies with proven leadership skills. What You ll Do Team Leadership: Mentor and lead developers and engineers, foster innovation, collaboration, and technical excellence. Development Lifecycle: Manage sprint planning, code reviews, and adherence to standards; prioritize workload and resource allocation. Software Development: Oversee design, development, and testing of Active Directory data protection solutions and integrations with Rubrik s security platform. Customer & Growth Management: Engage with customers to support adoption and scale the team accordingly. Strategic Planning: Collaborate on roadmap definition with product managers and architects aligned to business goals. Operational Excellence: Provide technical leadership on escalations, maintain system health, and minimize regressions. Documentation & Collaboration: Develop thorough documentation and work closely with engineering, security, infrastructure teams, and stakeholders. Communication: Effectively communicate project status, risks, and technical details to diverse audiences, including senior leadership. Experience & Qualifications Education & Experience: Bachelor s or Master s degree in Computer Science, Software Engineering, IT, or related field. 8-10 years in software development and IT, with at least 2-3 years in technical leadership or engineering management roles. Technical Expertise: Strong skills in distributed systems and data storage. Solid knowledge of Windows Server OS and Active Directory (AD/Entra-ID) concepts. Experience with Microsoft Windows ecosystem preferred. Understanding of Identity and Access Management (IAM) concepts; familiarity with IAM services like Okta or AWS IAM is a plus. Knowledge of identity security (users, groups, roles, NHI) is advantageous. Leadership & Management: Proven ability to lead, mentor, and develop software engineering teams. Strong grasp of software development methodologies and project management. Experience collaborating with customers, sales, and support teams. Excellent organizational, communication, interpersonal, and presentation skills. Rubrik is on a mission to secure the world s data with Zero Trust Data Security . We empower organizations to defend against cyber threats and ensure data resilience through innovative cloud and SaaS security technologies. Qualification : Bachelors or Masters degree in Computer Science, Software Engineering, IT, or related field.

Sr. Manager, Internal Audit Location: Bengaluru, India Company: ShopUp HQ Role Overview The Senior Manager of Internal Audit will lead the planning, execution, and reporting of audits across multiple departments. This role focuses on evaluating risk management processes, internal controls, and compliance with both organizational policies and external regulations. The ideal candidate will bring extensive experience auditing FMCG companies and distribution operations, with a strong emphasis on process improvement, regulatory adherence, and supporting organizational governance. Key Responsibilities Plan, lead, and conduct internal audits across departments to assess risks, control effectiveness, and compliance with policies and regulations. Perform targeted audits related to FMCG and distribution house operations, addressing operational risks and process inefficiencies. Analyze current business processes to identify inefficiencies or risk areas, and recommend actionable process improvements. Develop and implement audit strategies, methodologies, and frameworks aligned with organizational objectives. Collaborate with internal stakeholders to communicate audit findings, provide guidance, and drive timely corrective actions. Prepare comprehensive audit reports, highlighting key risks, gaps, and recommendations for senior management and leadership. Track and monitor the implementation of audit recommendations and follow-up actions to ensure closure. Design and deliver training programs to foster awareness of internal controls, risk management, and compliance culture throughout the company. Conduct field visits and on-site audits as per the audit calendar and perform unannounced surprise audits. Qualifications & Experience Professional Experience: Minimum 8 years of experience in Internal Audit, risk management, compliance, and process improvement. Hands-on experience auditing FMCG companies and distribution-heavy operations is strongly preferred. Educational Qualifications: Bachelor s degree in any discipline with a strong academic record. Qualification : Bachelors degree in any discipline with a strong academic record.

Senior Director - Product Location: Bangalore, Karnataka | Department: Product & Design About the Team Product Management at Meesho is at the heart of our rapid growth. We re obsessed with understanding customer behavior, allowing us to carve out a unique niche in e-commerce for customers in Tier 2/3/4 towns in Bharat. This approach has fueled our incredible growth. Meesho is trusted by nearly 5% of India s households for their shopping needs. As a Senior Director of Product, you ll collaborate with Developers, Product Managers, Designers, Data Scientists, and Engineers. We prioritize a user-first mindset, with a strong bias for action and impact. We don t just obsess over what to build we re dedicated to executing rigorously to create real-world impact. Besides the hard work, we believe in having fun! Whether you re a movie buff or a sports enthusiast, our team is a blend of fun and productivity. If a game of badminton after brainstorming sessions sounds exciting, you re going to love it here! About the Role We re looking for a visionary Senior Director - Product to lead a talented team of Product Managers, Senior Product Managers, and Product Analysts. As a Senior Director, you ll also be a key cross-functional leader, influencing senior stakeholders from Engineering, Design, Category Management, Marketing, Operations, and Finance to bring new products to life. What You Will Do Own complex and high-impact product charters: Lead strategic initiatives that significantly impact Meesho s growth. Define a compelling product vision: Shape the vision and strategy for your organization, influencing cross-functional teams to align with it. Problem discovery and prioritization: Identify critical problems and break them into smaller, solvable components. Use structured thinking to prioritize them effectively. Innovation through technology: Work with cross-functional teams to brainstorm technology-led ideas to solve prioritized problems. Test ideas using MVPs and prototypes. Ensure high product quality: Oversee product quality through rigorous processes like user acceptance testing and dogfooding. Go-to-market strategy: Develop a comprehensive plan with business and marketing stakeholders to ensure the product's success post-launch. Track product performance: Define key product metrics and monitor them, using data to influence decisions and actions that drive results. Build and manage a product roadmap: Maintain a forward-looking product roadmap that addresses key business and customer needs over at least the next three months. Lead and mentor teams: Guide and inspire a direct team of Product Managers and Product Analysts to deliver exceptional results. What You Will Need 14+ years of experience, with at least 10+ years in product management at a tech-led company (preferably consumer internet) Proven experience in building and leading high-performing teams Exceptional problem-solving skills based on first principles thinking Strong technology understanding and familiarity with product management processes like A/B experimentation Experience managing a direct reporting team of Product Managers About Us Welcome to Meesho, a platform that s revolutionizing how businesses in India grow and thrive. From a single idea, Meesho has become the e-commerce destination for the next billion Indian consumers and aims to empower 100 million small businesses to succeed online. We provide sellers with innovative benefits like zero commission and the lowest shipping costs, while providing them access to Meesho s robust customer base, state-of-the-art tech infrastructure, and pan-India logistics. More than 1.75 million sellers rely on us, which has allowed us to make inroads with first-time internet users across India. Our Mission Democratizing Internet Commerce for Everyone Meesho s mission is to enable 100 million small businesses to succeed online. We cater to the underserved and unique customer base in every serviceable pin code across the country. Our continuous innovation and unique business model have made us India s first horizontal e-commerce company. Culture & Total Rewards At Meesho, we are dedicated to creating a dynamic and high-performing workplace. We are committed to hiring exceptional talent and nurturing their growth. Our culture is built around our 11 guiding principles, or Mantras, which influence everything from performance reviews to talent development discussions. What We Offer: Market-leading compensation including both cash and equity-based compensation tailored to the role and experience Holistic wellness support through the MeeCare Program, focusing on physical, mental, financial, and social well-being Comprehensive medical insurance benefits for employees and their families, including wellness initiatives like telehealth services and gym discounts Generous leave policies, parental support benefits, retirement benefits, and learning and development opportunities Personalized gifts, performance recognition, and engagement activities that make work fun and rewarding Additional benefits like salary advance support, relocation assistance, and flexible benefits plans to further enrich your experience

Senior Technical Project Manager Location: Bangalore Experience: 12 15 Years Company: Mphasis Job Summary The Technical Application Delivery Manager is responsible for overseeing the comprehensive delivery of software applications, ensuring alignment with business needs, technical requirements, and best practices. This role requires a combination of technical expertise, project management skills, stakeholder engagement, and leadership abilities to successfully drive application development and deployment across multiple teams. The candidate will collaborate closely with development teams, business analysts, infrastructure engineers, and stakeholders to ensure timely and high-quality delivery of software solutions. Years of Experience Needed 8+ years of experience in IT/application delivery At least 3-5 years in a leadership role Technical Skills Software Development Lifecycle (SDLC): Expertise in Agile, Scrum, and DevOps practices Cloud Technologies: Proficiency in AWS, Azure, or Google Cloud Platform (GCP) DevOps & CI/CD: Knowledge of Jenkins, GitHub Actions, Azure DevOps, Kubernetes, Docker, Terraform Application Architecture: Expertise in microservices, APIs, event-driven architecture, containerization Programming & Scripting: Familiarity with Java, .NET, Python, JavaScript, or other modern languages Database & Data Management: Understanding of SQL/NoSQL databases, data governance, and analytics CRM: Familiarity with Salesforce Project & Delivery Management Skills Experience in Agile project management, Jira, and Agile frameworks (Scrum, SAFe, Kanban) Expertise in budgeting, cost estimation, and financial planning for application development projects Stakeholder communication and executive reporting skills Vendor management and contract negotiation experience Soft Skills Leadership & Team Management: Ability to mentor teams and foster a culture of accountability and innovation Problem-Solving: Strong analytical skills for troubleshooting technical and process-related issues Collaboration: Excellent ability to work across cross-functional teams, including business and IT Decision-Making: Data-driven approach to prioritization and resource allocation Customer-Centric Mindset: Ensuring that applications align with business and user needs Key Responsibilities (KRA Key Result Areas) Project & Application Delivery Management Lead the planning, execution, and delivery of software applications, ensuring adherence to scope, budget, and timeline Define and manage application delivery roadmaps, aligning with business objectives and IT strategy Oversee software development lifecycle (SDLC) processes, including Agile, DevOps, and CI/CD pipelines Ensure effective risk management and mitigation strategies in application development projects Monitor project performance and take corrective actions to resolve issues proactively Stakeholder & Vendor Management Collaborate with business stakeholders to understand application requirements and translate them into technical solutions Serve as the primary contact point between IT teams, business units, and third-party vendors Manage vendor relationships, ensuring SLAs, contracts, and performance standards are met Communicate progress, challenges, and risks to senior management and stakeholders Technical Leadership & Architecture Oversight Work with architects and development teams to ensure scalable, secure, and high-performing application architectures Promote best practices in software engineering, security, and cloud adoption Provide technical guidance on integration, APIs, microservices, and data management Advocate for automation, DevOps, and cloud-native application development Team Management & Agile Coaching Lead and mentor development, QA, and DevOps teams to enhance technical proficiency and delivery efficiency Foster Agile and DevOps methodologies, ensuring collaboration and continuous improvement Conduct performance reviews and cultivate a culture of learning and innovation within the team Security, Compliance & Risk Management Ensure applications comply with cybersecurity policies, data protection regulations, and industry standards Collaborate with security teams to integrate security best practices into the SDLC Manage incident response plans for application-related issues and security breaches Continuous Improvement & Innovation Identify opportunities for process improvements, automation, and optimization in application delivery Stay updated with emerging technologies, frameworks, and trends in application development Drive digital transformation initiatives, including cloud migration and modernization Experience & Qualifications Educational Background: Bachelor s or Master s Degree in Computer Science, Information Technology, Engineering, or a related field Professional Experience: 8+ years of experience in IT/application delivery, with at least 3-5 years in a leadership role Proven experience in managing large-scale enterprise application development and deployment Strong background in cloud platforms (AWS, Azure, GCP) and DevOps methodologies Experience working in regulated industries (finance, healthcare, telecom) is advantageous Certifications Needed Project Management: PMP, PRINCE2, CSM (Certified Scrum Master), SAFe Agile Certification Cloud & DevOps: AWS/Azure/GCP Solutions Architect, Kubernetes, Terraform About Mphasis Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back Transformation approach, leveraging the exponential power of cloud and cognitive technologies. The company s Service Transformation helps enterprises modernize legacy environments, ensuring they stay ahead in a changing world. Equal Opportunity Employer Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regar...

Job Title: Deputy Manager Location: Bengaluru Role Overview: As a Deputy Manager responsible for Data Protection and Security, you will play a pivotal role in leading and managing data protection initiatives. You will oversee a range of security tools and processes, ensuring the effective implementation of DLP, data classification, and CASB solutions across a global organization. You will coordinate with internal and external stakeholders, manage teams, and contribute to the development and execution of enterprise-wide data protection strategies. Key Responsibilities: Stakeholder Coordination: Collaborate with both internal and external stakeholders to understand client requirements, processes, and governance guidelines, ensuring effective communication and relationship management. Leadership: Manage and lead a team of professionals, fostering strong leadership skills and creating a collaborative environment for continuous improvement. Data Protection Strategy: Lead cross-functional initiatives to advance the enterprise-wide data protection strategy, including risk-based application inventory, data classification, access and encryption controls, data discovery, and monitoring. Risk Management: Identify and manage data protection risks, proposing improvements to the enterprise data protection strategy, policies, processes, and tools. DLP and Data Protection Tools: Hands-on experience in managing and implementing Data Loss Prevention (DLP) solutions (e.g., Forcepoint), data classification tools (Microsoft AIP, TITUS, Klassify), and CASB solutions (Netskope) for 6000+ end users globally. Data Inventory & Reporting: Oversee the management and administration of data inventory tools, providing operational reports to management teams on the status and effectiveness of data protection measures. Policy Development & Implementation: Spearhead the design, implementation, and policy development for DLP platforms and CASB solutions, ensuring compliance with organizational and client-specific requirements. Endpoint Security & Intrusion Detection: Implement measures to detect and prevent intrusions using Endpoint, EDR (Endpoint Detection and Response) tools, and other security solutions. Security Program Expansion: Develop business procedures for DLP programs, recommend and implement expansions based on evolving business requirements, and ensure ongoing program improvements. Collaboration & Reporting: Collaborate with leadership to present findings, updates, and strategies for enhancing data protection initiatives. Desired Skills & Experience: Technical Expertise: Hands-on experience with DLP (Forcepoint), Data Classification tools (Microsoft AIP, TITUS, Klassify), and CASB (Netskope). Familiarity with file/email/endpoint encryption, data discovery, and data masking solutions. Experience implementing DLP and CASB standards across a large-scale global environment (6000+ users). Leadership & Management: Strong leadership skills with the ability to manage and mentor a team of professionals, ensuring project delivery and quality standards are met. Data Protection Strategy & Risk Management: In-depth knowledge of data protection strategies, risk management, and enterprise-wide data protection frameworks. Communication & Collaboration: Excellent communication skills with the ability to manage stakeholder relationships and work across multiple teams, ensuring alignment on data protection goals. Process & Policy Development: Experience in developing, fine-tuning, and implementing DLP policies, as well as working on continuous improvements in data protection practices. Security Tools & Practices: Hands-on experience with tools like Endpoint Detection and Response (EDR), DLP solutions, and CASB, with a focus on security program implementation and risk mitigation. Qualifications: Education: Bachelor's degree or equivalent in IT, Cybersecurity, or related fields. Experience: 5+ years of relevant experience in data protection, DLP implementation, and team management in a complex global environment. Certifications: Relevant certifications (e.g., CISSP, CISM, CISA, or equivalent) would be an advantage. Why Join Us: In this role, you will have the opportunity to shape and drive critical data protection initiatives across a large global organization. You will lead the implementation of cutting-edge solutions and be an integral part of a dynamic team focused on securing enterprise data and improving security frameworks. This role offers the chance to make a significant impact on the company s data security posture while also growing and mentoring a team of cybersecurity professionals. Qualification : Bachelor's degree or equivalent in IT, Cybersecurity, or related fields.

Group Manager Finance & Accounting Transformation, IBM Consulting About the Role A career at IBM Consulting is built on long-term relationships and close collaboration with clients across the globe. In this role, you'll work for IBM BPO, part of our Consulting team, which accelerates digital transformation through agile methodologies, process mining, and AI-powered workflows. As a Group Manager, you will work with leading visionaries across multiple industries to improve the hybrid cloud and AI journey for some of the most innovative and valuable companies in the world. Your ability to drive impactful change for clients is fueled by IBM s strategic partner ecosystem and our advanced technology platforms, including IBM Software and Red Hat. At IBM, curiosity and a constant quest for knowledge are central to success. In this role, you ll be supported by mentors and coaches who will challenge you to think outside of your role, come up with creative solutions, and deliver groundbreaking impact for clients. Our culture promotes career growth and continuous learning in an environment that embraces your unique skills and experience. Your Role and Responsibilities As a Group Manager, you will be responsible for managing finance clients across various industries, focusing on Finance and Accounts. Your responsibilities will include: Client Engagements/Contracts: Owning client engagements and contracts across geographies, ensuring the establishment of efficient processes, key metrics, and reporting mechanisms. Process Tracking & Decision-Making Support: Developing and maintaining robust tracking mechanisms for key operational indicators to support decision-making. Leadership & Change Management: Leading transformation efforts at a high level, providing guidance and inspiration to the team while driving change and managing challenging situations. Critical Process Parameters: Tracking and driving all process parameters that are "critical to quality" for process delivery. Team Development & Mentorship: Assisting in the career development of team members, including performance management, feedback, and training. Ensuring team members are adequately mentored and trained to meet process objectives and customer requirements. Required Education Bachelor's Degree in a related field (Finance, Accounting, Business Administration, etc.) Preferred Education Master's Degree in a relevant field. Required Technical and Professional Expertise 16+ years of experience in Finance and Accounting Delivery & Transformations. Proven experience in creating and developing value propositions, business cases, and industry-specific offerings. Expertise in strategic direction and initiatives design, including business outcome models, contracting structures, and the identification of new opportunities and business lines. Proficiency in supporting the sales team to build compelling business cases for prospective clients and collaborating with Process Delivery leaders to identify and implement process improvements. Continuous process improvement and transformation experience, including the ability to carry out maturity assessments. Preferred Technical and Professional Experience A certified Chartered Accountant, Company Secretary, or Certified Management Accountant. Proven experience in end-to-end processes like Record to Report, Procure to Pay, and Order to Cash. In-depth knowledge of central finance reporting, management reporting, and reports. Ability to influence stakeholders including internal and external customers, operations, and finance partners. An ambitious individual with the ability to work towards agreed targets/goals while maintaining a creative approach to tasks. Strong change management skills and the ability to manage time effectively. Proven interpersonal skills, contributing to team efforts and achieving related results. Stay up-to-date with technical knowledge through workshops, publications, and continuous education. At IBM Consulting, you ll be part of a dynamic, evolving team that drives change and transformation for clients worldwide. You ll have the opportunity to shape the future of finance and accounting processes, leveraging IBM s advanced technology platforms and strategic ecosystem. Join us and grow your career while making a lasting impact in the world of digital transformation. Qualification : Bachelor's Degree in a related field (Finance, Accounting, Business Administration, etc.)

Senior Customer Success Executive Ad Automation About the Role: Senior Customer Success Executive - Ad Automation As the Customer Support Lead Ad Automation, you will be responsible for managing and leading the customer support team focused on resolving client issues related to using the Shopalyst Ad Automation platform that integrates with popular media platforms like Meta (Facebook), DV360, Google Ads etc. You will work closely with cross-functional teams, ensuring that customer issues are resolved promptly and that our clients can maximize the effectiveness of their digital advertising campaigns. You will also have the opportunity to shape and refine customer support processes, deliver exceptional service to clients, and be the voice of the customer within the organization. Responsibilities Team Leadership & Management Lead, mentor, and manage a team of customer support specialists focused on Shopalyst Ad Automation platform that integrates with popular media platforms. Set clear goals and objectives for the team and ensure consistent performance and adherence to service level agreements (SLAs). Conduct regular one-on-one meetings, performance reviews, and provide coaching to help team members grow in their roles. Develop and implement processes to improve team efficiency, collaboration, and customer satisfaction. Customer Support for Digital Ad Platforms Provide detailed customer support for clients using Shopalyst Ad Automation platform that integrates with popular media platforms like Meta (Facebook), Google Ads, DV360, and other digital advertising platforms. Troubleshoot and resolve issues related to ad campaign setups, targeting, tracking, reporting, and optimization. Handle complex client escalations and ensure timely and effective resolution of technical issues. Collaborate with engineering and product teams to address product-related challenges and improvements. Cross-functional Collaboration Work closely with the Product, Engineering, and Sales teams to relay customer feedback and advocate for client needs. Provide product insights and troubleshooting guidelines to both internal teams and clients. Assist the Sales and Account Management teams by providing product support for pre-sales activities and customer onboarding. Client Training & Education Conduct training sessions and create self-service resources (e.g., guides, FAQs) to empower clients to use Shopalyst Ad Automation platform. Stay up to date with new features, updates, and best practices in Shopalyst Ad Automation, Meta, Google Ads, DV360, and other relevant media platforms. Reporting & Documentation Maintain detailed records of customer interactions and technical issues within the support ticketing system. Provide regular reports and insights on team performance, common customer issues, and potential product improvements. Monitor ticket queues and ensure that customer queries are handled in a timely manner. Continuous Improvement Analyze customer feedback to identify trends and recurring issues to improve the overall customer experience. Drive initiatives to enhance customer satisfaction and streamline support processes. Additional Notes At Shopalyst, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.