Learning AND Development L D Jobs in Hyderabad

Position Title: Soft Skills Trainer Location: Hyderabad (On-site) Experience: 4 7 Years Department: Learning & Development (L&D) Employment Type: Full-Time Company: GSPANN Technologies About the Role: GSPANN is seeking a dynamic and experienced Soft Skills Trainer to enhance communication, collaboration, and leadership capabilities across our workforce. In this role, you will design and deliver impactful training programs that empower employees and elevate performance in a fast-paced IT environment. Key Responsibilities: Conduct training needs assessments to identify soft skills gaps across teams and departments. Design and develop customized, interactive training modules including presentations, role-plays, group discussions, and real-world scenarios. Deliver high-impact training on topics such as: Effective communication (verbal & written) Teamwork & collaboration Emotional intelligence & interpersonal skills Conflict resolution Presentation & leadership skills Time management & decision making Evaluate training effectiveness using feedback, post-training assessments, and performance metrics. Continuously improve program content and delivery methods based on feedback and organizational needs. Collaborate with HR, team leads, and business heads to align training goals with business objectives. Support broader L&D initiatives, including coordination of logistics, vendor management, and LMS support. Stay abreast of industry best practices and innovations in soft skills training and adult learning. Required Skills and Experience: Bachelor s degree in Education, HR, Business, Psychology, or related field. 4 7 years of proven experience delivering soft skills training in a corporate/IT environment. Strong facilitation skills with the ability to engage diverse audiences effectively. Excellent communication, presentation, and interpersonal skills. Proficiency in instructional design and adult learning methodologies. Ability to manage multiple programs and deadlines in a fast-paced setting. Collaborative, self-driven, and adaptable to changing learning needs. Working knowledge of Learning Management Systems (LMS). Certifications in instructional design, train-the-trainer, or soft skills facilitation are highly desirable. Be part of a growth-oriented organization that values learning and development. Collaborate with global teams across diverse technologies and functions. Drive meaningful impact by empowering professionals across all career levels. Enjoy a dynamic, inclusive, and innovative workplace culture.

Position: Project Manager Location: Hyderabad, India Employment Type: Full-Time, Salaried Compensation: Base Salary + Bonus + Benefits About Innovapptive: Innovapptive is revolutionizing the industrial workforce by connecting front-line workers, back-office teams, and assets through our patented, Code-Free platform for SAP and IBM Maximo. Our solution digitizes traditionally manual, paper-based processes in maintenance, operations, and supply chain, empowering workers with configurable mobile apps and enabling real-time visibility and insights for back-office teams. Trusted by industry leaders like Newmont Mining, Shell, UNICEF, and Reckitt Benckiser, Innovapptive improves asset uptime, productivity, safety, and workforce management saving millions for our clients. Backed by Tiger Global Management, a global marquee fund with over $30 billion in assets and a history of investing in unicorns like Spotify and Netflix, we are driven by our people, innovation, and a mission to empower 350 million industrial workers worldwide. Role Overview: As a Project Manager, you will lead project delivery ensuring scope, timeline, budget, and quality targets are met. You will engage with customers, manage expectations, coordinate cross-functional teams, and mitigate risks to deliver business outcomes. Your role includes resource planning, stakeholder collaboration, and continuous project monitoring. Key Responsibilities: Lead project teams to deliver projects on time and as per requirements. Monitor progress and risks; resolve issues proactively and escalate as needed. Facilitate effective communication across project teams and departments. Develop, maintain, and communicate comprehensive project plans. Manage internationalization and translation project intakes and executions. Ensure project team members possess the required skills and qualifications. Perform other duties as assigned. Qualifications & Experience: Bachelor s degree in Business, Software Engineering, Computer Science, or equivalent. 5 7 years of project management experience in software development or software projects. Strong understanding of SDLC processes; ERP experience is a plus. Proficient with project management tools and methodologies. Excellent verbal and written English communication skills. Experience working in a global, customer-facing role. Ability to manage multiple priorities in a fast-paced, dynamic environment. Passion for continuous learning and skill development. What We Offer: Innovative, collaborative, and entrepreneurial work culture. Opportunity to work with global brands on impactful projects. Competitive salary with performance-based bonus. Comprehensive medical insurance covering family members. Paid maternity and paternity leave. Generous vacation and paid time off. Bi-annual performance reviews and transparent feedback. Access to extensive learning and development resources. Employee interest groups and clubs for professional and personal growth. Innovapptive is an equal opportunity employer committed to diversity and inclusion. We encourage applicants of all backgrounds to apply. Qualification : Bachelors degree in Business, Software Engineering, Computer Science, or equivalent.

Position: Solution Consultant SAP EAM Location: Hyderabad, Telangana, India Employment Type: Full-Time, Salaried Compensation: Base Salary + Bonus + Benefits About Innovapptive: Innovapptive is transforming the industrial workforce by connecting front-line workers, back-office teams, and assets through the only patented, Code-Free connected worker platform for SAP and IBM Maximo. Our platform digitizes manual, paper-based processes in maintenance, operations, and supply chain with highly configurable mobile apps, giving real-time visibility and actionable insights to back-office teams. Trusted by global leaders like Newmont Mining, Shell, UNICEF, and Reckitt Benckiser, we save companies millions by improving asset uptime, productivity, safety, and workforce efficiency. Backed by Tiger Global Management and recently funded by Vista Equity Partners, Innovapptive is rapidly growing and committed to empowering 350 million industrial front-line workers worldwide. Role Overview: The Solution Consultant will engage directly with plant maintenance leaders to consult on value improvement, maturity assessments, process enhancements, and mobility best practices. You will lead solution design workshops, drive adoption of Innovapptive s cloud-based SaaS connected worker solutions, and support customers in achieving key operational KPIs such as: Efficient plant maintenance execution Timely maintenance work completion Compliance with regulatory and industry standards Key Responsibilities: Collaborate with customers and internal teams to gather and prioritize requirements, translating them into actionable product features. Lead solution design workshops and create value models demonstrating cost savings and operational improvements. Document test scenarios and maintain traceability matrices aligned with business requirements. Promote rapid, agile solution iterations ensuring quality, efficiency, and speed to value. Ensure delivery timelines and quality standards are met, driving ROI and user adoption post-implementation. Partner with product management to influence roadmap and feature prioritization. Analyze user personas to tailor solutions that alleviate core pain points of maintenance professionals. Develop training materials and documentation to empower end-users. Collaborate across engineering, design, marketing, and sales teams to ensure aligned product development. Embrace a startup mindset adaptable, resilient, and entrepreneurial. Qualifications & Experience: Bachelor s degree in Computer Science, IT, or related field. 5+ years as a solution engineer or functional expert in Smart Manufacturing / Connected Plant applications. 3+ years domain experience in Maintenance and Operations. Strong expertise in Plant Maintenance processes: Work Order Planning & Scheduling, Notifications, Execution, Functional Locations, Inspections, and Permits. Experience with full cycle project implementations is preferred. Excellent analytical, problem-solving, organizational, and communication skills. Self-motivated, able to work independently and within teams. Leadership experience and project coordination skills are a plus. Certifications like CCBA or CBAP are desirable. What We Offer: Collaborative, innovative, and entrepreneurial work environment Opportunities to work with global brands on impactful projects Competitive salary and benefits including medical insurance for family Paid maternity and paternity leave Generous vacation and paid time off Bi-annual performance reviews and transparent feedback culture Extensive learning and development resources Active interest groups and clubs (Book Reading, Toastmasters, Sports, Music) Innovapptive is an equal opportunity employer committed to diversity and inclusion. Qualified applicants will receive consideration without regard to protected characteristics under applicable law. Qualification : Bachelors degree in Computer Science, IT, or related field.

Position: Technical Consultant Location: Hyderabad, India Employment Type: Full-Time, Salaried Compensation: Base Salary, Bonus, Benefits About Innovapptive: Innovapptive is revolutionizing industrial operations by uniting front-line workers, back-office teams, and assets on a patented, Code-Free connected worker platform integrated with SAP and IBM Maximo. Our mobile-first SaaS solutions digitize and automate traditionally paper-based maintenance, operations, and supply chain processes for some of the world s largest brands like Shell, UNICEF, and Reckitt Benckiser. Backed by Tiger Global Management and Vista Equity Partners, we re on a mission to empower 350 million industrial workers globally by improving productivity, safety, and operational excellence. Role Overview: We are seeking a Technical Consultant to collaborate closely with customers, product managers, and professional services teams. You will define integration architectures, guide SaaS adoption, and lead the design and implementation of scalable cloud and middleware solutions aligned with customer IT strategies. This role blends architecture, hands-on implementation, and cross-functional collaboration to deliver innovative industrial SaaS integrations. Key Responsibilities: Cloud Architecture & Solution Advisory Engage with customer architects/SMEs to design secure, scalable cloud deployments (AWS mandatory; Azure/GCP optional) Recommend best practices for SaaS adoption, API strategy, middleware, and cloud security Define and enforce architectural standards and governance Integration Solutioning Analyze ERP/CRM systems (SAP PM/MM, Maximo, Salesforce, Oracle) and design middleware integrations (CPI, BTP, MuleSoft, PI/PO, Dell Boomi) Lead integration planning and mapping workshops with clients ETL & Data Flow Enablement Architect ETL pipelines and data transformation rules ensuring clean, secure data flows Implement reliable data ingestion via APIs, OData, REST, SOAP, and event-driven methods Security, IAM & Compliance Implement best practices for data security including OAuth 2.0, OpenID, TLS/SSL, encryption (AES, RSA) Support identity federation (SSO, MFA, Azure AD, Okta) Ensure compliance with GDPR, CCPA, and other data privacy regulations Monitor security logs and support incident response Deployment & Customer Support Support solution deployment and post-go-live activities ensuring stability and performance Guide clients through testing, rollout, and knowledge transfer Collaboration & Enablement Serve as liaison between customers, product engineering, and delivery teams Provide enablement and training for client IT teams What You Bring: Bachelor s degree in Computer Science, IT, or related field 5-8 years experience in Enterprise SaaS Integration and Cloud Architecture Experience integrating SaaS with ERP/CRM systems (SAP PM/MM, Maximo, Oracle, Salesforce) Expertise in REST/OData/SOAP web services, middleware (CPI/BTP/MuleSoft/ESB), and scripting Hands-on experience with AWS (mandatory), Azure or GCP Strong knowledge of networking/security protocols (HTTPS, IPsec, TLS), IAM (SSO, MFA), API management Familiarity with integration/security tools (Postman, Swagger, Wireshark, Fiddler) Knowledge of encryption, data privacy laws, and secure API endpoint management Bonus: SAP backend experience, SMP SDK, SAP HANA, TOGAF certification, mobile field ops solutions, Connected Worker tech Startup mindset: adaptable, proactive, results-driven Soft Skills: Strong problem-solving and analytical thinking Excellent communication and client-facing skills Passion for innovation, customer success, and digital transformation Willingness to travel to client sites as needed Work with a highly innovative team and cutting-edge technology Grow your career in a fast-paced, entrepreneurial environment Collaborate with global brands on impactful projects Competitive salary and comprehensive benefits including medical insurance for family, paid parental leave, and generous PTO Continuous learning and development opportunities Inclusive and diverse workplace culture Innovapptive does not accept unsolicited resumes from recruitment firms. Innovapptive is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to protected characteristics under applicable laws. Qualification : Bachelors degree in Computer Science, IT, or related field.

Position: Implementation Consultant SCM Location: Hyderabad, India Employment Type: Full-Time, Salaried Travel: 0% - 10% Compensation: Base Salary, Bonus, Benefits About Innovapptive: Innovapptive is transforming industrial operations by uniting front-line workers, back-office teams, and assets through a patented, Code-Free connected worker platform integrated with SAP and IBM Maximo. Our mobile-first SaaS solutions digitize labor-intensive processes in maintenance, operations, and supply chain for leading global brands including Shell, UNICEF, and Reckitt Benckiser. Supported by Tiger Global Management and Vista Equity Partners, we empower 350 million industrial workers worldwide to work smarter, faster, and safer. Role Overview: As an Implementation Consultant SCM, you will lead the end-to-end implementation of Innovapptive s Inventory Management mobile solutions, focusing on Supply Chain, Inventory, and Warehouse Management. You will act as a functional consultant, working closely with customers to understand their business needs, deliver best-in-class mobile solutions integrated with SAP backend systems, and ensure successful project delivery following Innovapptive s project methodology. Key Responsibilities: Lead implementation activities for mobile solutions in Inventory & Warehouse Management, Supply Chain, Procurement, and Logistics domains. Serve as a functional consultant through the entire project lifecycle, delivering configuration, solution design, and integration support. Analyze customer business processes, identify gaps, and provide best practice recommendations aligned to product capabilities. Configure SAP MM, WM, SRM, and related modules, including Stock Transport Orders, Goods Movements, Cycle Counting, Barcoding, Handling Unit management, and more. Collaborate with development teams to translate business requirements into technical designs. Communicate effectively with clients, document requirements, and manage project deliverables. Understand integration touchpoints and support backend SAP connectivity. Support multiple projects in a fast-paced environment, maintaining high quality and timely delivery. What You Bring: 4+ years total experience, with 2+ years functional consulting in SAP MM and Supply Chain Management. Strong hands-on experience with SAP MM, WM, SRM modules and business processes such as P2P, inventory management, procurement, and logistics. Expertise in SAP standard functionalities: stock transport, goods issues, inbound/outbound deliveries, RF/barcode processing, handling units, quality notifications, and PM work orders. Experience configuring workflows, master data replication, and user setup in SAP SRM. Ability to analyze and solve complex problems, leveraging SAP SD and CRM knowledge as needed. Excellent communication, client interaction, and documentation skills. Self-motivated, capable of working independently or as part of a team. Experience leading teams or coordinating project activities is a plus. Strong analytical and problem-solving mindset. What We Offer: Positive, innovative, and entrepreneurial work culture. Opportunities to work on impactful projects with global brands. Competitive salary and benefits including family medical insurance, paid parental leave, and generous PTO. Continuous learning and development through access to technical and product courses. Bi-annual performance reviews and OKR-driven growth environment. Participation in interest groups and team activities (Toastmasters, sports, book clubs, music). Innovapptive does not accept unsolicited resumes from search firms. Innovapptive is an equal opportunity employer and values diversity and inclusion. Qualified candidates will be considered without regard to any protected status under applicable laws.

Job Title: Presales Solution Architect Location: Hyderabad, India About Us Kanerika At Kanerika Inc., we are a globally recognized software products and services company dedicated to enabling data-driven digital transformation. Co-founded by a Wharton alumnus, our mission is to help enterprises unlock business value through the smart use of data, cutting-edge technologies, and scalable solution architectures. Recognized by Great Place to Work , RPA Today, and Frost & Sullivan, Kanerika is a growing organization that values innovation, inclusivity, and impact. With ISO 27701, SOC2, and GDPR compliance, we re also committed to the highest standards of data privacy and security. Role Overview We are seeking an experienced Presales Solution Architect to join our team. This role is crucial in driving successful sales engagements by combining technical acumen with business insight. You will collaborate closely with sales and technical teams to understand client needs, design optimal solutions, and develop winning proposals. This role demands a strategic thinker with strong communication skills, the ability to simplify complex concepts, and a deep understanding of data architecture, cloud platforms, and presales processes. What You ll Do Solution Architecture & Design Design scalable, secure, and robust solution architectures for enterprise clients. Develop cloud-native, hybrid, and on-premises data architectures using platforms like Azure, AWS, or GCP. Evaluate and recommend the right mix of technologies and services (e.g., Azure Data Factory, Azure Synapse, Power BI, Fabric, etc.). Design conceptual/logical/physical data models and implement data governance practices including data lineage and access control. Create efficient and scalable ETL/ELT pipelines to support analytics and AI-driven outcomes. Presales & Client Engagement Translate business requirements into compelling technical proposals and presentations. Support the sales cycle by responding to RFPs/RFIs, delivering solution walkthroughs, and addressing client queries. Present solutions to technical and business stakeholders, demonstrating clear business value and ROI. Collaborate with cross-functional teams including product, sales, and delivery to co-create winning bids. Thought Leadership & Process Excellence Continuously explore innovations in data analytics and AI to strengthen Kanerika's solution offerings. Mentor internal teams on solution best practices and quality-first development approaches. Ensure alignment of proposed solutions with client goals, business context, and industry trends. What You ll Bring 10+ years of experience in data analytics, AI technologies, and solution architecture. Proven experience in presales or solution design roles with strong exposure to client interactions. Bachelor s degree in Engineering/Technology or MCA from a reputed institution. Certifications in data engineering, cloud (Azure/AWS/GCP), or analytics are a strong plus. Strong understanding of enterprise data architecture and hands-on experience with Azure services. Familiarity with integration of APIs, real-time messaging systems, and scalable application frameworks. Soft Skills Excellent verbal and written communication and presentation skills. Strong interpersonal and collaboration abilities. High emotional intelligence (EQ) and adaptability under pressure. Self-driven, responsible, and capable of working independently with minimal supervision. Strong time management, multi-tasking, and organizational skills. Employee Benefits Culture & Work Environment Open Door Policy for transparent communication. Flexible Working Hours & Open Office Layout. Employee Referral Bonus Program. Biannual Performance Appraisal Process. Inclusivity & Wellness Diversity-focused hiring and Mandatory POSH Training. Comprehensive Health Insurance, Term Insurance & Disability Cover. Family Support & Leave Generous Parental & Family Medical Leave. Company-sponsored Family Events. Time-Off & Perks Generous Paid Time Off (PTO), Sick Days, and Paid Holidays. Bereavement Leave, Gratuity & Provident Fund Contributions. Regular Team Outings and Engagement Activities. Learning & Development Access to FLEX Enterprise Learning Repository. Mentorship & Internal Promotion Opportunities. Professional Certification Reimbursements. Job-specific Training & Upskilling Programs. Join a company where innovation meets impact. Be part of a collaborative and growth-oriented environment where your contributions are recognized, your ideas matter, and your career thrives. Qualification : Bachelors degree in Engineering/Technology or MCA from a reputed institution

Manager Talent Development, Human Capital Location: Hyderabad Company: Arcesium Company Overview Arcesium is a global financial technology firm dedicated to solving complex, data-driven challenges for some of the world s most sophisticated financial institutions. Through continuous innovation, we help our clients achieve transformational business outcomes by designing advanced and scalable fintech solutions. With an established market presence and ambitious expansion plans, Arcesium offers a unique opportunity to be part of a fast-growing company at the forefront of the financial technology industry. We foster a culture of intellectual curiosity, ownership, and collaboration, and empower our people to make an impact from day one. Team Summary As part of our Human Capital (HC) team, the Manager Talent Development will play a key role in executing Arcesium s talent strategy. This role will focus on identifying skill gaps, designing learning programs, and delivering high-impact talent development initiatives that align with business goals. This position requires strong collaboration with senior stakeholders across the organization and demands a blend of strategic thinking, program execution, and data-driven decision-making. The ideal candidate should be experienced in designing scalable development programs, tracking learning effectiveness, and driving a culture of continuous learning. What You ll Do Partner with the Human Capital team to shape and deploy talent development strategies aligned with organizational goals. Engage with senior stakeholders and business leaders to identify learning needs and close critical skill gaps through contextualized solutions. Manage end-to-end program and project execution for key talent development initiatives. Define success metrics, track key learning KPIs, and use data insights to demonstrate effectiveness and inform strategic decisions. Stay updated with the latest learning and development trends, tools, and best practices to ensure Arcesium remains at the cutting edge of talent strategy. Introduce innovative approaches and best-in-class learning experiences to improve capability development across all levels. Contribute to building a culture of continuous learning, embedding development into day-to-day work. Support cross-functional and special projects that improve talent development efficiency and impact. What You ll Need 5 7 years of experience in Talent Development, Learning & Development, or related fields. Proven experience in learning program management, including design, delivery, and measurement. Strong ability to translate business goals into learning outcomes. High degree of execution ownership, results orientation, and stakeholder management. Experience working with learning frameworks, tools, and platforms. Analytical mindset with comfort working with data and metrics to drive decisions. Effective coaching and advisory skills to support leadership and team growth. Passion for continuous learning, innovation, and professional development. Be part of a high-impact Human Capital team at a globally recognized fintech leader. Opportunity to shape and grow learning culture in a company committed to people development. Work in a collaborative and intellectually stimulating environment. Access to challenging projects and a steep learning curve. Equal Opportunity Statement Arcesium and its affiliates are committed to equal employment opportunity. We value diversity and are proud of our inclusive culture. We welcome individuals of all backgrounds, identities, and experiences to apply.

Principal Solution Architect Technical Locations: Hyderabad Company: Arcesium Company Overview Arcesium is a global financial technology firm solving complex, data-intensive challenges for some of the world s most sophisticated financial institutions. Through relentless innovation, we empower clients to achieve transformational outcomes by delivering scalable and intelligent solutions that address critical needs in operations, data, and analytics. As the fintech industry evolves rapidly, Arcesium is uniquely positioned for strategic expansion. Our culture emphasizes intellectual curiosity, proactive ownership, and collaboration. We offer our people opportunities to make meaningful contributions from day one. About the Role We are seeking an experienced and strategic Principal Solution Architect to join our Client and Partner Development team as a Forward Deployed Solution Architect. This is a high-impact, client-facing role that blends technology, business strategy, and consulting. As a key liaison between clients and Arcesium s product teams, you will help articulate and deliver technically robust solutions that meet real-world investment management challenges. Your work will involve defining and delivering platform-powered, scalable architectures that create measurable business value for our clients. Key Responsibilities Solution Architecture & Delivery Collaborate with client stakeholders (CTOs, CDOs, Heads of Technology) to define and accelerate data strategies using Arcesium s platform. Deconstruct complex client problems and architect robust, scalable technical solutions using Arcesium s capabilities. Drive Proof of Concepts (PoCs), end-to-end solution delivery, and platform implementations. Client Engagement & Communication Present high-impact solutions via written proposals, diagrams, demos, and presentations. Lead governance, project planning, and expectation management for assigned clients. Collaborate with client-side development teams to onboard and train them on Arcesium's architecture, APIs, and data flow strategies. Internal Collaboration & Feedback Partner with Forward Deployed Engineers, Data Strategists, and Product Managers to ensure solution success. Provide feedback and improvement opportunities across products, processes, and solution delivery mechanisms. Represent Arcesium s technical capabilities in sales pitches, technical demos, and pre-sales discussions. Ideal Candidate Profile Experience & Background 7 12 years of client-facing experience in solutioning, technical consulting, implementations, or professional services. Prior experience in software development is a strong plus (languages: Python, Java, SQL). Experience managing cross-functional projects across business and technical domains. Technical Skills Deep understanding of solution architecture, system design, and data integration. Familiarity with cloud platforms (e.g., AWS), modern APIs, and data processing pipelines. Strong command of software engineering processes and DevOps practices. Soft Skills Outstanding communication and stakeholder management skills. Demonstrated ability to translate complex technical topics into simple, impactful solutions for diverse audiences. Comfortable working in a fast-paced, high-stakes client environment. Preferred Familiarity with financial services, investment management, or fintech is advantageous. Awareness of industry trends in data strategy, cloud infrastructure, and advanced analytics. Work at the intersection of finance and cutting-edge technology. Be a core part of strategic transformation for some of the world s leading financial institutions. Collaborate with high-caliber peers in a culture of ownership, growth, and excellence. Access continuous learning and development opportunities to accelerate your career. Equal Opportunity Employer Arcesium is an equal opportunity employer. We are committed to building a diverse and inclusive workforce. We welcome individuals from all backgrounds and walks of life to apply.

Job Title: Senior Software QA Engineer Location: Hyderabad Company: DuPont About DuPont: At DuPont, we create essential innovations that help the world thrive from delivering clean water to over a billion people, to building materials that power the technology in smartphones and electric vehicles. Our people work on the things that truly matter. Join us and make a meaningful impact on the world around you. Position Overview: We are looking for a Senior Software QA Engineer with a strong background in automation testing, particularly using Selenium with Java. In this role, you will play a key part in ensuring the quality and reliability of our software products through automated and manual testing techniques, continuous collaboration, and an innovation-driven mindset. Key Responsibilities: Develop, maintain, and execute automated test scripts using Selenium with Java. Analyze test results, identify bugs, and document defects using bug tracking systems. Collaborate with developers and product teams to define test strategies aligned with software requirements. Design and execute manual test cases to ensure full coverage of application features. Apply BDD (Behavior Driven Development) methodologies using Cucumber. Conduct regression and performance testing to validate application stability. Enhance existing automation frameworks and recommend process improvements. Participate in test planning, reviews, and team Agile ceremonies. Stay current with industry trends and new tools/technologies in the QA space. Required Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field. 5+ years of experience in automation testing, with strong proficiency in: Selenium Java Cucumber / BDD TestNG Experience with CI/CD pipelines and testing in Agile environments. Solid understanding of software QA methodologies, tools, and processes. Strong analytical, debugging, and problem-solving skills. Excellent written and verbal communication and a strong sense of teamwork. Preferred Qualifications: Experience with JUnit, JMeter, or similar testing tools. Familiarity with performance testing techniques. Hands-on knowledge of version control systems, especially Git. Contribute to innovations that change the world for the better. Work alongside passionate and diverse global teams. Access continuous learning and career development opportunities. Thrive in a culture of collaboration, integrity, and excellence. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Associate Analyst Location: Hyderabad, India (On-site) Function: Content Engineering Experience: 0-1 years About GlobalLogic GlobalLogic, a Hitachi Group Company, is a leading digital engineering partner working with some of the world s most innovative companies. Since 2000, we have been a key player in the digital revolution, delivering cutting-edge products and experiences. At GlobalLogic, you will join a culture that values caring, continuous learning, balance, and integrity. Role Overview We are looking for fresh graduates passionate about reading, writing, and content analysis to join us as Associate Analysts. This role involves working with written content by reading, interpreting, summarizing, and assisting with text-based tasks, making it a great opportunity for those with strong communication skills and attention to detail. Key Responsibilities Read and interpret written content with accuracy. Paraphrase and summarize information while retaining essential points. Identify patterns, trends, and insights from documents. Evaluate the quality and credibility of content. Prepare clear and concise written outputs. Complete tasks within set deadlines and quality standards. Collaborate with team members and leaders to achieve goals. Adapt to new processes, tasks, and feedback for continuous learning. Maintain professionalism and high attention to detail. Qualifications Graduate in any stream (preference for English, Journalism, or Humanities). Strong verbal and written communication skills. Good analytical and critical thinking abilities. Comfortable using basic computer tools (MS Word, Google Docs). Willingness to work in rotational shifts if required. Must be open to work from office in Hyderabad. Freshers are welcome. Inclusive and caring culture fostering acceptance and belonging. Continuous learning and development opportunities with diverse programs. Meaningful work on impactful projects that encourage creativity and problem-solving. Work-life balance with flexible arrangements and a fun work environment. High-trust organization emphasizing integrity and ethical conduct. Qualification : Graduate in any stream

Associate Language Specialist Arabic Location: Hyderabad, India (On-site) Function: Content Engineering Experience: 0-1 years About GlobalLogic GlobalLogic, a Hitachi Group Company, partners with leading global firms to develop innovative digital products and experiences. We foster an inclusive, caring culture focused on continuous learning, work-life balance, and integrity. Role Overview We are looking for an Associate Language Specialist fluent in Arabic and English to handle and analyze content, ensuring high-quality deliverables while meeting SLAs. This role requires strong judgment, communication skills, and quick learning ability, with a focus on process optimization and customer satisfaction. Key Responsibilities Read and manage content efficiently. Apply good judgment and decision-making skills. Generate clear, structured problem-solution reports. Communicate effectively, including composing emails. Deliver productivity targets on time with quality standards. Participate actively in project forums and feedback loops. Optimize processes and provide ongoing feedback on tools. Interpret customer feedback to help improve satisfaction. Pay strong attention to detail while handling high volumes of work. Troubleshoot computer and internet-related issues comfortably. Collaborate as a team player with a solution-oriented mindset. Qualifications Graduate from a reputed institute (any discipline). Excellent written and verbal communication skills in Arabic and English. Strong internet research and analytical skills. Creative problem-solving ability. Ability to learn quickly and adapt in a fast-paced environment. Inclusive and caring culture with supportive teams and leaders. Continuous learning and career development opportunities. Meaningful work on impactful, cutting-edge projects. Work-life balance with flexible arrangements and a positive environment. A high-trust and ethical organization emphasizing integrity and transparency. Qualification : Graduate from a reputed institute (any discipline).

Associate Language Specialist Portuguese Location: Hyderabad, India (On-site) Function: Content Engineering Experience: 0-1 years About GlobalLogic GlobalLogic, a Hitachi Group Company, is a leading digital engineering partner helping shape innovative digital products worldwide. We foster a caring, inclusive culture with a strong focus on continuous learning, professional growth, and work-life balance. Role Overview We are seeking an Associate Language Specialist with proficiency in Portuguese (A2 or B1 certified) to support translation, content tagging, and quality review. This role involves working closely with internal teams, managing multiple workflows, conducting research, and ensuring accuracy and clarity in all deliverables. Key Responsibilities Translate and review documents between Portuguese and English. Tag and classify Portuguese content per established guidelines. Coordinate with internal teams to ensure timely and quality task delivery. Maintain accurate documentation and records of assigned work. Read and write content in prescribed formats with precision. Adapt quickly to fast-paced environments and switch efficiently between workflows. Conduct detailed web research, analyze trends, and document findings. Provide feedback on recurring issues to help improve processes. Qualifications Portuguese A2 or B1 certification. Strong written and verbal communication skills. Ability to multitask and work under deadlines. Detail-oriented with excellent organizational skills. Comfortable using various software tools for documentation and communication. A culture that prioritizes caring, inclusion, and belonging. Continuous learning and professional development opportunities. Meaningful projects that allow creativity and problem-solving. Balanced work-life environment with flexible work arrangements. A trustworthy, ethical, and high-integrity workplace.

Senior AI + Windows Engineer Location: Hyderabad, Telangana, India Employment Type: Full-Time About the Role The Microsoft 365 Copilot India team is seeking high-caliber Senior Software Engineers to join a strategic initiative building next-generation AI-powered experiences for Microsoft 365 on Windows. Microsoft 365 Copilot is the flagship commercial AI Copilot solution, impacting millions of users globally across platforms (Windows, Mac, Web, Android, and iOS). As a Senior AI + Windows Engineer, you ll help shape key components of the Windows Copilot App, working in a fast-paced and impactful engineering environment with high visibility across the company. Key Responsibilities Collaborate with stakeholders to determine requirements and use cases for Windows-based AI features. Design, implement, and optimize high-performance, maintainable, and scalable code using C/C++ or C#. Participate in all phases of the SDLC design, coding, testing, debugging, and deployment. Develop and execute automation and test plans while providing accurate task estimates. Act as a Designated Responsible Individual (DRI) for system health monitor, respond to outages, and ensure high availability. Mentor junior engineers and support cross-team technical collaboration. Stay current with emerging trends and patterns in AI, distributed systems, and platform performance optimization. Required Qualifications Bachelor s degree in Computer Science or related technical field AND 4+ years of professional software engineering experience. Proficiency in at least one of the following: C, C++, C#, Java, JavaScript, Python. Strong software design, problem-solving, and debugging skills. Ability to rapidly grasp new technologies and systems. Effective communication and collaboration skills across engineering and product teams. Preferred Qualifications Deep experience with Windows platform development. Strong hands-on expertise in C/C++ for native Windows applications. Customer-first mindset and passion for crafting seamless user experiences. Experience with large-scale commercial software products or distributed systems is a plus. Be a part of a team building transformative AI solutions used by hundreds of millions of users. Microsoft fosters a collaborative, inclusive culture and invests in your learning, growth, and well-being. Employee Benefits Industry-leading healthcare coverage Generous time-off and leave policies Access to learning and development resources Employee discounts and savings programs Parental leave and family support benefits Global networking opportunities and giving programs Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, national origin, physical or mental disability, political affiliation, race, religion, sex, sexual orientation, or any other characteristic protected by applicable laws. Qualification : Bachelors degree in Computer Science or related technical field AND 4+ years of professional software engineering experience.

Lead UI Developer | ThoughtWorks | Hyderabad, India Location: Hyderabad, India Employment Type: Full-time, Regular Industry: Information Technology About ThoughtWorks At ThoughtWorks, we are a leading global technology consultancy committed to transforming the world with digital innovation. For over 30 years, we have delivered extraordinary impact to our clients by tackling complex business challenges and creating cutting-edge technology solutions. Our diverse, inclusive teams continuously push boundaries and innovate across industries. Join us to work on impactful projects, learn from brilliant minds, and accelerate your career in a culture that values curiosity, growth, and collaboration. Job Overview Key Responsibilities Champion Best Practices: Advocate for best practices like TDD (Test-Driven Development), pair programming, design patterns, and continuous delivery to ensure high-quality software delivery and early value realization for end customers. End-to-End Software Delivery: Oversee or participate in the complete cycle of software consulting and delivery from ideation through to post-production evolution ensuring that business goals are met with technical excellence. Solution Design & Technology Selection: Design solutions that address clients unique challenges, balancing technical constraints and strategic goals. Choose the best technologies to create scalable, modular UI systems. UI System Development: Build user interfaces that are not only functional but also delightful, accessible, and mobile-first. Develop using the latest HTML, CSS, and JavaScript standards. Collaboration & Innovation: Work closely with teams to create features, design concepts, and interactive prototypes. Incorporate UX specifications and ensure best practices are embedded at every stage. Hands-On Development: Continue coding alongside developers to maintain technical depth. Lead by example and contribute directly to building high-quality solutions. DevSecOps & Continuous Delivery: Champion the use of DevSecOps practices, advocating for security and integrating continuous delivery pipelines to ensure rapid and secure software deployment. Client & Team Leadership: Own and drive client relationships, translating their vision into actionable technical solutions. Mentor team members, fostering a culture of growth, feedback, and accountability. Stay on Top of New Technologies: Continuously evaluate emerging technologies and incorporate the latest Technology Radar trends into your solutions. Job Qualifications Technical Skills: Experience: 9-15 years of hands-on experience in UI development, with expertise in JavaScript, Typescript, and Angular (latest version). Frontend Architecture Expertise: Deep understanding of modern UI concepts such as design systems, atomic design, micro frontends, progressive web apps, and backend for frontends (BFF). Responsive & Mobile-First Development: Proven ability to build responsive, mobile-first experiences with complex CSS layouts and best practices. Microfrontend Architecture: Extensive experience designing and implementing microfrontend architecture, with a strong understanding of its principles and benefits. Cross-Browser Compatibility: Skilled in resolving cross-browser and cross-platform compatibility issues and using appropriate workarounds. Development Tools: Proficient in TypeScript, familiar with JavaScript build tools, and comfortable using CI/CD tools and TDD approaches. Web Standards & Accessibility: Strong knowledge of web accessibility standards and the latest web technologies (HTTP, multi-tiered web architectures). Professional Skills: Leadership & Mentorship: Act as a mentor to junior team members, fostering growth through technical expertise and a commitment to delivering extraordinary results. Client-Facing: Ability to develop and execute a technical vision aligned with business value, and serve as a trusted partner to clients. Resilience in Ambiguity: Comfortable with ambiguity and able to approach challenges from multiple perspectives, finding innovative solutions. Influence & Advocacy: Advocate for technical excellence and champion best practices while being open to change and evolving client needs. Learning & Development: ThoughtWorks is committed to supporting your growth. You ll have access to interactive tools, a variety of development programs, and teammates eager to help you grow professionally. Career Growth: There s no one-size-fits-all career path at ThoughtWorks. We balance autonomy with support, ensuring your career evolves as per your personal ambitions. Onsite Work Expectation: You will be expected to work out of ThoughtWorks' office or at client locations for all five working days, depending on the project or business requirements. At ThoughtWorks, we are dedicated to delivering innovative solutions and transforming the way businesses engage with technology. By joining our team, you ll have the opportunity to learn, grow, and make an impact through your work. If you are passionate about building exceptional user experiences and working with cutting-edge technologies, we want you on our team!

Job Title: .NET Full Stack Developer Experience: 5-8 Years Location: Hyderabad About Us: We are a cutting-edge technology company focused on creating innovative software solutions for a wide range of industries. Our goal is to help our clients solve complex problems with high-quality, scalable applications. As we continue to grow, we are looking for a highly skilled .NET Full Stack Developer to join our talented team. Responsibilities: Software Development: Develop, deploy, and maintain software applications using .NET Core, C#, and microservices architecture. Design and implement robust, scalable, and high-performance applications. Collaboration: Work closely with cross-functional teams to define, design, and ship new features. Collaborate with backend and frontend developers to deliver fully integrated solutions. Cloud Development: Leverage Azure PaaS for deployment and management of applications, including Azure App Services, Azure Functions, and Azure SQL Database. Problem Solving & Troubleshooting: Identify and troubleshoot software issues, resolving them in a timely and effective manner. Use strong problem-solving and analytical skills to improve system performance and reliability. Code Quality & Best Practices: Follow industry best practices and design patterns to ensure code quality and maintainability. Participate in code reviews and ensure adherence to coding standards and best practices. Requirements: Experience & Skills: 5+ years of experience in developing and deploying software applications using .NET Core, C#, and microservices architecture. Strong understanding of Entity Framework Core (EF Core) and SQL databases. Experience with Azure PaaS including Azure App Services, Azure Functions, and Azure SQL Database. Problem Solving: Strong problem-solving and analytical skills with the ability to troubleshoot and resolve complex software issues. Education: Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Additional Skills: Excellent communication and collaboration skills. Ability to work in a fast-paced, agile development environment. Innovative Environment: Work with cutting-edge technologies and contribute to building scalable, high-performance applications. Growth Opportunities: We provide continuous learning and career development opportunities. Collaborative Culture: Join a dynamic and supportive team where your contributions will make a real impact. Competitive Compensation & Benefits: Enjoy a competitive salary and comprehensive benefits package. Apply Today! If you re a passionate .NET Full Stack Developer with expertise in modern technologies, we d love to hear from you! Join us and be part of a forward-thinking team that's shaping the future of software development. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Job Title: Azure DevSecOps Engineer Experience: 5-8 Years Location: Hyderabad About Us: We are a leading technology solutions provider focused on delivering secure, scalable, and innovative cloud solutions. As part of our expansion, we are looking for an experienced Azure DevSecOps Engineer to join our dynamic team. If you have expertise in Azure cloud services, security practices, and DevSecOps automation, we would love to have you onboard! Responsibilities: Cloud Services: Work extensively with Azure cloud services such as IAAS and PAAS, as well as Azure Data Bricks and Azure Data Factory (ADF) for managing data pipelines and analytics workflows. Ensure the security and scalability of cloud services and platforms. Azure Security & Policies: Manage Azure Active Directory (Azure AD) configurations and user access. Implement and maintain Azure Policies to enforce governance and compliance across Azure resources. Ensure secure management of cloud resources using industry-standard security practices. Networking & Monitoring: Work on Azure networking components and security, including network security groups, virtual networks, and firewalls. Configure and monitor Azure Monitoring and third-party monitoring tools to track and report performance, security, and availability metrics of cloud infrastructure. DevSecOps Automation: Implement Azure DevOps pipelines (YAML pipelines) for continuous integration and continuous deployment (CI/CD). Automate Infrastructure as Code (IAC) using Terraform or Bicep to provision and manage Azure resources in a scalable and efficient manner. Collaboration & Documentation: Work closely with cross-functional teams to ensure secure, automated, and reliable cloud infrastructure deployments. Provide documentation for cloud infrastructure, automation processes, and security procedures to maintain standard operating practices. Requirements: Experience: Total 5-7 years of experience in IT infrastructure and cloud technologies, with at least 2-3 years of hands-on experience in Azure cloud services, specifically IAAS, PAAS, Azure Data Bricks, and Azure Data Factory (ADF). Technical Skills: Expertise in Azure AD, Azure Policies, and Azure Networking and Security. Strong experience with Azure Monitoring and third-party monitoring tools for cloud infrastructure. Proficient in Azure DevOps and YAML pipelines for CI/CD automation. Hands-on experience with Infrastructure as Code (IAC) tools like Terraform or Bicep to automate cloud resource provisioning. Soft Skills: Excellent communication and collaboration skills to work with cross-functional teams and clients. Ability to troubleshoot and resolve complex cloud infrastructure issues. Strong problem-solving and analytical skills, with a focus on security in cloud infrastructure. Innovative Environment: Work with cutting-edge cloud technologies in a forward-thinking, fast-paced environment. Growth Opportunities: Enjoy continuous learning and career development through training and certifications. Collaborative Culture: Join a team of talented professionals committed to innovation and quality. Competitive Compensation & Benefits: Receive a competitive salary and comprehensive benefits package. Apply Today! If you're an experienced Azure DevSecOps Engineer with a passion for cloud security, automation, and DevOps, we invite you to apply and be part of our growing team!

About Us: Infor is a global leader in business cloud software, providing industry-specific solutions to customers worldwide. We help organizations manage digital transformation, leveraging cutting-edge technology to improve their operations. With a focus on industry suites, data science, and integration, Infor is trusted by over 60,000 organizations globally. We are seeking a Senior Database Administrator to join our dynamic team, where you will be responsible for the management and optimization of our database infrastructure, as well as implementing automation solutions on AWS. A Day in the Life of a Senior Database Administrator: Database Management and Maintenance: Oversee and maintain multiple databases, including PostgreSQL, Cassandra, MSSQL Server, and OpenEdge, ensuring their optimal performance, security, and reliability. Automation Strategy Implementation: Design and implement automation strategies to streamline database processes using AWS CLI, scripting languages (e.g., Shell, Python, PowerShell), and other tools, minimizing manual errors. Cloud Database Management (AWS): Deploy, manage, and monitor databases on Amazon Web Services (AWS), including services like Amazon RDS, Amazon Aurora, EC2, and S3 storage. Backup, Recovery, and High Availability: Develop and implement comprehensive data backup and recovery strategies, disaster recovery plans, and high availability solutions using AWS services. Performance Tuning & Optimization: Conduct performance tuning and optimization of database systems to ensure they can handle large datasets and support high-traffic applications. Security Implementation: Design and enforce security protocols to protect sensitive data, including firewalls, encryption, role-based access control, and ensure compliance with security standards on AWS and Azure. Collaboration & Guidance: Collaborate with development teams to integrate database systems into applications, and offer best practices on database design and implementation. Database Schema Management: Manage and implement database schema updates and version control. Monitoring & Reporting: Monitor database performance metrics and create reports to identify trends, potential issues, and suggest improvements. Mentorship: Mentor junior database administrators and provide guidance on day-to-day database operations. Technical Documentation: Write and document technical runbooks, processes, and procedures for consistent database administration. Database Maintenance & Patching: Perform monthly consolidated maintenance during office and after-office hours, including patching, updates, and upgrades on database resources. Required Skills: PostgreSQL Expertise: In-depth experience in managing and administering PostgreSQL databases, including performance tuning, backup and recovery, and security. MSSQL Server: Hands-on experience with MSSQL Server for daily database activities and performance management. AWS Cloud Services: Strong experience with AWS services like RDS, EC2, S3, IAM, and the AWS CLI for deploying, managing, and scaling databases in the cloud. Automation & Scripting: Proficiency with automation tools and scripting languages like Shell, PowerShell, and Python to automate tasks and processes. SQL Proficiency: Strong knowledge of SQL and the ability to write complex queries for performance tuning and debugging. Database Migration & Replication: Experience with database migration and replication processes. Database Architecture: Excellent understanding of database architecture and design principles for high-performance systems. Educational Requirements: A Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Communication & Collaboration: Strong communication skills to collaborate with cross-functional teams and guide junior staff. Preferred Qualifications: Automation Tools: Experience with Ansible, Puppet, or Chef for database automation. Other Databases: Familiarity with MSSQL Server, Cassandra, OpenEdge, and other database technologies. Compliance Knowledge: Understanding of government compliances like GDPR and HIPAA. Monitoring Tools: Knowledge of monitoring tools such as Monocle, Sumologic, Splunk, and CloudWatch. Industry-Leading Solutions: Work with a team that builds cutting-edge cloud solutions for diverse industries. Collaborative Environment: Join a team that encourages knowledge-sharing, innovation, and growth. Career Development: Continuous learning and career growth through mentorship and training. Competitive Compensation: Enjoy a comprehensive benefits package and competitive salary. If you are an experienced Database Administrator with a passion for AWS, PostgreSQL, and automation, apply today to be a part of Infor s global team driving digital transformation! Qualification : A Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

Job Summary The Corporate Accounting Trainer is responsible for designing, developing, and delivering high-impact technical training programs focused on accounting principles, financial systems, and regulatory compliance. This role combines deep accounting expertise with strong instructional capabilities to enhance the technical competencies of our financial teams. Key Responsibilities Training Design & Development Design and develop comprehensive technical training curricula for accounting processes, financial systems, and compliance requirements Create engaging training materials including presentations, handouts, and practical exercises that effectively convey complex accounting concepts Maintain and update training content to reflect current accounting standards, regulatory changes, and internal process updates Develop assessment tools to evaluate learning effectiveness and knowledge retention Training Delivery Conduct in-person and virtual training sessions on accounting principles, financial software applications, and internal controls Deliver new hire orientation programs covering essential accounting procedures and systems Facilitate advanced technical workshops for experienced staff on complex accounting topics Adapt training delivery methods to accommodate different learning styles and experience levels Program Management Assess training needs through consultation with department heads and analysis of performance metrics Track and report on training completion rates, assessment results, and program effectiveness Manage training schedules and coordinate with departments to ensure maximum participation Evaluate and recommend improvements to training programs based on participant feedback and observed results Maintain detailed records of training activities, attendance, and certifications Technical Support Provide post-training support to reinforce learning and address specific questions Create quick reference guides and job aids for common accounting procedures Collaborate with subject matter experts to ensure technical accuracy of training content Stay current with accounting standards, best practices, and industry trends Qualifications Required Experience Bachelor's degree in Accounting, Finance, or related field Professional accounting qualification (CPA preferred) Minimum 5 years of accounting experience in a corporate environment Demonstrated experience in training delivery or adult education Advanced knowledge of accounting principles, standards, and regulations Proficiency in financial software and Microsoft Office applications Key competencies for position and level Technical Expertise: Strong foundation in accounting principles and practices Communication: Clear and effective verbal and written communication Leadership: Ability to guide and influence learning outcomes Innovation: Creative approach to training design and delivery Analysis: Strong analytical and problem-solving abilities Adaptability: Flexible response to changing needs and environments Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Excellent presentation and communication skills Strong instructional design and facilitation abilities Ability to explain complex concepts in clear, understandable terms Superior organizational and project management capabilities Proven ability to engage and motivate adult learners Qualification : Bachelor's degree in Accounting, Finance, or related field

Associate Manager, Customer Support At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. As an Associate Manager, your primary role will be to manage a team of customer support agents. You will be responsible for your team's performance as measured by key operational metrics, including contacts handled, first contact resolution rates, and quality scores. You will coach team members in a timely manner based on their performance against these metrics. Additionally, you will work closely with senior leadership to own optimization initiatives and contribute to roadmap efforts. This may include participating in interviews. You will become a subject matter expert on Coinbase's operational processes and workflows, collaborating across customer experience teams as needed. As business needs require, you may manage Customer Support Supervisors. To perform these duties successfully, you will utilize tools such as: Maestro QA, Salesforce, Slack, G-Suite, Confluence, Looker, Amazon Web Services (AWS), and proprietary technologies. Familiarity with these systems is essential for tracking agent performance, collaborating with colleagues, documenting procedures, and analyzing business data. What you ll be doing (ie. job duties): Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) Manage and support initiatives aimed at improving operations through the automate, eliminate, and optimize framework. Act as a trusted point of contact for escalations and high priority issues related to your scope. Achieve SLAs, productivity and quality metrics for your line of business/team members. Collaborate cross-functionally with Program, Quality, Training and Product teams to improve existing workflows and processes. Utilize an in-depth understanding of metrics to drive data-backed business decisions. Communicate policies and follow up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken. Provide leadership and mentorship across key areas like performance management, learning & development, and leadership skills Potentially manage Customer Support Supervisors as business needs necessitate Participate in the interview and selection process for new customer support agents What we look for in you (ie. job requirements): Customer obsessed, motivated by Coinbase s mission and crafting a seamless support experience for our global customer base. Minimum of 8 years of relevant experience in financial services, technology and/or customer support. Minimum of 5 years of people management experience in an operations environment. Ultra proactive in identifying opportunities, proposing solutions, and demonstrating a bias for action in executing solutions Excellent track record of leading deeply engaged and high performing teams and using metrics to make business decisions. Ability to work independently and as part of a team, with a high level of self-motivation, personal accountability, and natural curiosity Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines Drives urgency and adapts flexibly to evolving needs in a complex, fast-paced, and high-growth environment. Crypto is a 24/7/365 business so availability to work shifts on weekends, and outside of the "standard" work day Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences Willing to work from an office at Hyderabad, India OR Manila Philippines Nice to haves: Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. Advanced experience in project management, analytics or quality assurance. Advanced degree in business, finance, customer experience and/or blockchain. Advanced understanding of Google apps, JIRA, Salesforce Service Cloud Pay Transparency Notice:The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision). Pay Range: 3,320,000 3,320,000 INR Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights noticehere. Additionally, Coinbase participates in theE-Verify programin certain locations, as r...

Cx Compliance L&D Specialist At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. Cx Compliance L&Dprovides end to end learning services, and management for all first line of defense compliance processes, including Transaction Monitoring, Enhanced Due Diligence, Screening and Complaints. The team is responsible for the design, development, implementation and evaluation of all learning deliverables spanning new hire/cross skilling, change management and performance improvement. What you ll be doing (ie. job duties): You should have a strong understanding of regulatory and legal requirements related to compliance, such as: Transaction Monitoring, Sanctions, Anti-Money Laundering, and/or privacy. You will support the Compliance TMS training program: enabling the team s strategic vision by designing and developing content, ongoing deployment and maintenance of the program, measuring program success, and soliciting feedback for future iterations. You will own pulling and analyzing metrics related to your training program You will support ad hoc projects and initiatives for the Compliance training team You will ensure your training program is aligned with regulatory and legal requirements You will maintain multiple training program asset types: elearning courses, instructor led resources, nesting process documents/trackers, training calendars, etc. You will collaborate with multiple internal teams (Workforce Management, VendorManagement, Operations, Compliance etc) for training program feedback, to obtain required sign-offs, and for support with ongoing training deployments You will manage multiple projects and deployments simultaneously, owning all aspects of resource coordination, timelines, deliverables, and goals. You will work in tools like: Articulate, Docebo, Jira, Looker, Slack, and Gsuite products. What we look for in you (ie. job requirements): Proven track record of successfully managing complex projects with multiple stakeholders and delivering high-quality results within deadlines. Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization. Experience with instructional design methodologies, e-learning tools, and learning management systems. Strong analytical and problem-solving skills, with the ability to identify training needs, evaluate training effectiveness, and recommend improvements. Ability to work independently and as part of a team, with a high level of self-motivation and accountability. Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines.