Learning Manager Jobs in Hyderabad

Position Title: Soft Skills Trainer Location: Hyderabad (On-site) Experience: 4 7 Years Department: Learning & Development (L&D) Employment Type: Full-Time Company: GSPANN Technologies About the Role: GSPANN is seeking a dynamic and experienced Soft Skills Trainer to enhance communication, collaboration, and leadership capabilities across our workforce. In this role, you will design and deliver impactful training programs that empower employees and elevate performance in a fast-paced IT environment. Key Responsibilities: Conduct training needs assessments to identify soft skills gaps across teams and departments. Design and develop customized, interactive training modules including presentations, role-plays, group discussions, and real-world scenarios. Deliver high-impact training on topics such as: Effective communication (verbal & written) Teamwork & collaboration Emotional intelligence & interpersonal skills Conflict resolution Presentation & leadership skills Time management & decision making Evaluate training effectiveness using feedback, post-training assessments, and performance metrics. Continuously improve program content and delivery methods based on feedback and organizational needs. Collaborate with HR, team leads, and business heads to align training goals with business objectives. Support broader L&D initiatives, including coordination of logistics, vendor management, and LMS support. Stay abreast of industry best practices and innovations in soft skills training and adult learning. Required Skills and Experience: Bachelor s degree in Education, HR, Business, Psychology, or related field. 4 7 years of proven experience delivering soft skills training in a corporate/IT environment. Strong facilitation skills with the ability to engage diverse audiences effectively. Excellent communication, presentation, and interpersonal skills. Proficiency in instructional design and adult learning methodologies. Ability to manage multiple programs and deadlines in a fast-paced setting. Collaborative, self-driven, and adaptable to changing learning needs. Working knowledge of Learning Management Systems (LMS). Certifications in instructional design, train-the-trainer, or soft skills facilitation are highly desirable. Be part of a growth-oriented organization that values learning and development. Collaborate with global teams across diverse technologies and functions. Drive meaningful impact by empowering professionals across all career levels. Enjoy a dynamic, inclusive, and innovative workplace culture.

Position: Senior Account Manager - Campus Operations Location: Onsite at Campus, Hyderabad Experience: 5-8 years | Full-Time Company Overview: Our vision is to be the leading EdTech company transforming engineering colleges across India. We strive to ensure every engineering student receives a holistic, industry-relevant education that boosts skills and employability. We empower students by bridging the gap between academia and industry, shaping the next generation of skilled professionals who will drive the nation s progress. About the Role: If you believe that colleges are more than classrooms that they can be launchpads for careers this is your mission. As a Senior Account Manager - Campus Operations, you will be the face of byteXL on campus, deeply embedded within the college ecosystem. You ll build meaningful relationships, drive cultural change, mentor students and educators, and ensure smooth operations, all while solving real-time challenges hands-on. What You'll Own: Campus Ownership: Represent byteXL on campus available, approachable, and proactive. Live on-premises and integrate fully into the college ecosystem. Embody byteXL s values consistently in your daily interactions. Learning Outcomes and Educator Enablement: Observe classrooms, track platform usage, and provide actionable feedback to educators. Mentor educators to maintain high standards of punctuality, engagement, and delivery. Foster a culture of continuous improvement in teaching quality and student outcomes. Plan classes and optimize educator schedules for smooth operations. Student Success and Mentorship: Act as a mentor to students listen, support, and guide their growth. Analyze student performance data to identify gaps and coordinate improvements. Identify and nurture curious students, encouraging deeper learning journeys. Organize student events, coding challenges, and workshops in collaboration with industry partners. Stakeholder Management: Manage relationships with college leadership including Deans, TPOs, and HODs. Share governance reports, conduct performance reviews, and manage expectations diplomatically. Lead contract renewals with confidence and clarity. Represent byteXL in all interactions, from casual conversations to high-stakes discussions. Strategic and Cultural Leadership: Scout and recommend talented trainers and future account managers. Drive cultural transformation across the educator community. Continuously improve processes and resolve operational challenges. Maintain emotional resilience and curiosity to thrive in a fast-paced environment. What Makes You a Great Fit: 5-8 years experience in account management, operations, or education strategy. Strong interpersonal skills able to inspire educators, earn student trust, and influence senior leaders. Comfortable working with data able to analyze numbers and extract meaningful stories. Proven track record of managing projects end-to-end with 24/7 accountability. A doer, thinker, and storyteller able to shift seamlessly between roles as needed. Bonus Points If You: Have experience in EdTech or managing large-scale educational programs. Have coached or mentored students before. Can tell compelling stories to students, educators, and college boards. Have solved coding problems on platforms like ours just for fun. Enjoy pushing the boundaries of what s possible on campus.

Position: Project Manager Location: Hyderabad, India Employment Type: Full-Time, Salaried Compensation: Base Salary + Bonus + Benefits About Innovapptive: Innovapptive is revolutionizing the industrial workforce by connecting front-line workers, back-office teams, and assets through our patented, Code-Free platform for SAP and IBM Maximo. Our solution digitizes traditionally manual, paper-based processes in maintenance, operations, and supply chain, empowering workers with configurable mobile apps and enabling real-time visibility and insights for back-office teams. Trusted by industry leaders like Newmont Mining, Shell, UNICEF, and Reckitt Benckiser, Innovapptive improves asset uptime, productivity, safety, and workforce management saving millions for our clients. Backed by Tiger Global Management, a global marquee fund with over $30 billion in assets and a history of investing in unicorns like Spotify and Netflix, we are driven by our people, innovation, and a mission to empower 350 million industrial workers worldwide. Role Overview: As a Project Manager, you will lead project delivery ensuring scope, timeline, budget, and quality targets are met. You will engage with customers, manage expectations, coordinate cross-functional teams, and mitigate risks to deliver business outcomes. Your role includes resource planning, stakeholder collaboration, and continuous project monitoring. Key Responsibilities: Lead project teams to deliver projects on time and as per requirements. Monitor progress and risks; resolve issues proactively and escalate as needed. Facilitate effective communication across project teams and departments. Develop, maintain, and communicate comprehensive project plans. Manage internationalization and translation project intakes and executions. Ensure project team members possess the required skills and qualifications. Perform other duties as assigned. Qualifications & Experience: Bachelor s degree in Business, Software Engineering, Computer Science, or equivalent. 5 7 years of project management experience in software development or software projects. Strong understanding of SDLC processes; ERP experience is a plus. Proficient with project management tools and methodologies. Excellent verbal and written English communication skills. Experience working in a global, customer-facing role. Ability to manage multiple priorities in a fast-paced, dynamic environment. Passion for continuous learning and skill development. What We Offer: Innovative, collaborative, and entrepreneurial work culture. Opportunity to work with global brands on impactful projects. Competitive salary with performance-based bonus. Comprehensive medical insurance covering family members. Paid maternity and paternity leave. Generous vacation and paid time off. Bi-annual performance reviews and transparent feedback. Access to extensive learning and development resources. Employee interest groups and clubs for professional and personal growth. Innovapptive is an equal opportunity employer committed to diversity and inclusion. We encourage applicants of all backgrounds to apply. Qualification : Bachelors degree in Business, Software Engineering, Computer Science, or equivalent.

Job Title: Data Governance Developer Job Location: Hyderabad Job Description As a Data Governance Developer, you will be responsible for setting up, managing, and optimizing our data governance frameworks, primarily leveraging Microsoft Purview. Your role will involve integrating various data sources, ensuring robust metadata management, and implementing compliance policies to maintain data quality, security, and accessibility across the enterprise. Key Responsibilities: Set up and manage Microsoft Purview accounts, collections, and access controls (RBAC). Integrate Purview with diverse data sources, including Azure Data Lake, Synapse, SQL DB, Power BI, and Snowflake. Schedule and monitor metadata scanning and classification jobs. Implement and maintain collection hierarchies aligned with data ownership. Design metadata ingestion workflows for technical, business, and operational metadata. Enrich data assets with business context: descriptions, glossary terms, tags. Synchronize metadata across tools using REST APIs, PowerShell, or ADF. Validate end-to-end lineage for datasets and reports (ADF Synapse Power BI). Resolve lineage gaps or failures using mapping corrections or scripts. Perform impact analysis to support downstream data consumers. Create custom classification rules for sensitive data (PII, PCI, PHI). Apply and manage Microsoft Purview sensitivity labels and policies. Integrate with Microsoft Information Protection (MIP) for DLP. Manage business glossary in collaboration with domain owners and stewards. Implement approval workflows and term governance. Conduct audits for glossary and metadata quality and consistency. Automate Purview operations using: PowerShell, Azure Functions, Logic Apps, REST APIs Build pipelines for dynamic source registration and scanning. Automate tagging, lineage, and glossary term mapping. Enable operational insights using Power BI, Synapse Link, Azure Monitor, and governance APIs. Tools & Technologies: Microsoft Purview, Collibra, Atlan, Informatica Axon, IBM IG Catalog Experience in Microsoft Purview areas: - Label creation and policy management Publish/Auto-labeling Data Loss Prevention & Compliance handling Compliance Manager, Communication Compliance, Insider Risk Management Records Management, Unified Catalog, Information Barriers eDiscovery, Data Map, Lifecycle Management, Compliance Alerts, Audit DSPM, Data Policy Requirements 4 6 years of experience in data governance or data management. Strong experience in Microsoft Purview and Informatica governance tools. Proficient in tracking and visualizing data lineage across systems. Familiar with Azure Data Factory, Talend, dbt, and other integration tools. Understanding of data regulations: GDPR, CCPA, SOX, HIPAA. Ability to translate technical data governance concepts for business stakeholders. Benefits Employee Benefits Culture: Open Door Policy: Encourages open communication and accessibility to management. Open Office Floor Plan: Fosters a collaborative and interactive work environment. Flexible Working Hours: Allows employees to have flexibility in their work schedules. Employee Referral Bonus: Rewards employees for referring qualified candidates. Appraisal Process Twice a Year: Provides regular performance evaluations and feedback. Inclusivity and Diversity: Hiring practices that promote diversity: Ensures a diverse and inclusive workforce. Mandatory POSH training: Promotes a safe and respectful work environment. Health Insurance and Wellness Benefits: GMC and Term Insurance: Offers medical coverage and financial protection. Health Insurance: Provides coverage for medical expenses. Disability Insurance: Offers financial support in case of disability. Child Care & Parental Leave Benefits: Company-sponsored family events: Creates opportunities for employees and their families to bond. Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child. Family Medical Leave: Offers leave for employees to take care of family members' medical needs. Perks and Time-Off Benefits: Company-sponsored outings: Organizes recreational activities for employees. Gratuity: Provides a monetary benefit as a token of appreciation. Provident Fund: Helps employees save for retirement. Generous PTO: Offers more than the industry standard for paid time off. Paid sick days: Allows employees to take paid time off when they are unwell. Paid holidays: Gives employees paid time off for designated holidays. Bereavement Leave: Provides time off for employees to grieve the loss of a loved one. Professional Development Benefits: L&D with FLEX- Enterprise Learning Repository: Provides access to a learning repository for professional development. Mentorship Program: Offers guidance and support from experienced professionals. Job Training: Provides training to enhance job-related skills. Professional Certification Reimbursements: Assists employees in obtaining professional certifications.

Job Title: Data Governance Lead Job Location: Hyderabad Job Description As a Data Governance Lead at Kanerika, you will be responsible for defining, leading, and operationalizing the data governance framework, ensuring enterprise-wide alignment and regulatory compliance. Key Responsibilities: Governance Strategy & Stakeholder Alignment Develop and maintain enterprise data governance strategies, policies, and standards. Align governance with business goals: compliance, analytics, and decision-making. Collaborate across business, IT, legal, and compliance teams for role alignment. Drive governance training, awareness, and change management programs. Microsoft Purview Administration & Implementation Manage Microsoft Purview accounts, collections, and RBAC aligned to org structure. Optimize Purview setup for large-scale environments (50TB+). Integrate with Azure Data Lake, Synapse, SQL DB, Power BI, Snowflake. Schedule scans, set classification jobs, and maintain collection hierarchies. Metadata & Lineage Management Design metadata repositories and maintain business glossaries and data dictionaries. Implement ingestion workflows via ADF, REST APIs, PowerShell, Azure Functions. Ensure lineage mapping (ADF Synapse Power BI) and impact analysis. Data Classification & Security Governance Define classification rules and sensitivity labels (PII, PCI, PHI). Integrate with MIP, DLP, Insider Risk Management, and Compliance Manager. Enforce records management, lifecycle policies, and information barriers. Data Quality & Policy Management Define KPIs and dashboards to monitor data quality across domains. Collaborate on rule design, remediation workflows, and exception handling. Ensure policy compliance (GDPR, HIPAA, CCPA, etc.) and risk management. Business Glossary & Stewardship Maintain business glossary with domain owners and stewards in Purview. Enforce approval workflows, standard naming, and steward responsibilities. Conduct metadata audits for glossary and asset documentation quality. Automation & Integration Automate governance processes using PowerShell, Azure Functions, Logic Apps. Create pipelines for ingestion, lineage, glossary updates, tagging. Integrate with Power BI, Azure Monitor, Synapse Link, Collibra, BigID, etc. Monitoring, Auditing & Compliance Set up dashboards for audit logs, compliance reporting, metadata coverage. Oversee data lifecycle management across its phases. Support internal and external audit readiness with proper documentation. Requirements 7+ years of experience in data governance and data management. Proficient in Microsoft Purview and Informatica data governance tools. Strong in metadata management, lineage mapping, classification, and security. Experience with ADF, REST APIs, Talend, dbt, and automation via Azure tools. Knowledge of GDPR, CCPA, HIPAA, SOX and related compliance needs. Skilled in bridging technical governance with business and compliance goals. Benefits Employee Benefits Culture: Open Door Policy: Encourages open communication and accessibility to management. Open Office Floor Plan: Fosters a collaborative and interactive work environment. Flexible Working Hours: Allows employees to have flexibility in their work schedules. Employee Referral Bonus: Rewards employees for referring qualified candidates. Appraisal Process Twice a Year: Provides regular performance evaluations and feedback. Inclusivity and Diversity: Hiring practices that promote diversity: Ensures a diverse and inclusive workforce. Mandatory POSH training: Promotes a safe and respectful work environment. Health Insurance and Wellness Benefits: GMC and Term Insurance: Offers medical coverage and financial protection. Health Insurance: Provides coverage for medical expenses. Disability Insurance: Offers financial support in case of disability. Child Care & Parental Leave Benefits: Company-sponsored family events: Creates opportunities for employees and their families to bond. Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child. Family Medical Leave: Offers leave for employees to take care of family members' medical needs. Perks and Time-Off Benefits: Company-sponsored outings: Organizes recreational activities for employees. Gratuity: Provides a monetary benefit as a token of appreciation. Provident Fund: Helps employees save for retirement. Generous PTO: Offers more than the industry standard for paid time off. Paid sick days: Allows employees to take paid time off when they are unwell. Paid holidays: Gives employees paid time off for designated holidays. Bereavement Leave: Provides time off for employees to grieve the loss of a loved one. Professional Development Benefits: L&D with FLEX- Enterprise Learning Repository: Provides access to a learning repository for professional development. Mentorship Program: Offers guidance and support from experienced professionals. Job Training: Provides training to enhance job-related skills. Professional Certification Reimbursements: Assists employees in obtaining professional certifications.

Job Title: Data Engineering Manager Location: Hyderabad About Kanerika Kanerika Inc. is a leading global software products and services company dedicated to empowering data-driven enterprises. We help businesses accelerate digital transformation and maximize impact by delivering innovative, custom data solutions that optimize operations, enhance customer experiences, and fuel growth. Our Accolades Best Place to Work 2022 Great Place to Work Top 10 Most Recommended RPA Startups 2022 RPA Today Technology Innovation Award 2021 Frost & Sullivan India for Kompass composable solution Recognized for strong data privacy and security standards: ISO 27701, SOC2, GDPR compliant With a 4.5/5 Glassdoor rating, Kanerika fosters an inclusive, growth-oriented culture where employees thrive. We offer: Flexible working hours and generous parental leave Mandatory training on a safe and inclusive work environment Mentorship, professional development, and certification support Company-sponsored outings and work-life balance initiatives Join a vibrant, diverse community where your contributions truly matter. The Role We are looking for an experienced Data Engineering Manager to lead and inspire our data engineering team in Hyderabad. Partnering closely with Data Architects, you ll drive the design and development of scalable, cloud-based data pipelines and models, ensuring data quality, security, and performance. What You ll Do Lead and mentor a high-performing data engineering team, driving productivity and accountability. Collaborate with architects and development leads to build scalable, enterprise-grade data solutions. Oversee agile workflows, manage escalations, and coordinate hiring and resource planning. Use data-driven insights to guide team priorities and continuous improvement. Support pre-sales activities and work cross-functionally with sales and recruitment teams. Foster a culture of innovation, quality-first mindset, and customer focus. Who You Are A proactive leader with experience managing mid to large-sized teams and complex projects. An effective communicator, both verbally and in writing, with a knack for visually presenting ideas and core values. Results-oriented with a proven track record of delivering successful projects and publishing customer case studies. A process-driven, independent thinker who thrives under pressure and embraces continuous learning. Passionate about inclusivity and committed to contributing authentically to a diverse team environment.

Manager Talent Development, Human Capital Location: Hyderabad Company: Arcesium Company Overview Arcesium is a global financial technology firm dedicated to solving complex, data-driven challenges for some of the world s most sophisticated financial institutions. Through continuous innovation, we help our clients achieve transformational business outcomes by designing advanced and scalable fintech solutions. With an established market presence and ambitious expansion plans, Arcesium offers a unique opportunity to be part of a fast-growing company at the forefront of the financial technology industry. We foster a culture of intellectual curiosity, ownership, and collaboration, and empower our people to make an impact from day one. Team Summary As part of our Human Capital (HC) team, the Manager Talent Development will play a key role in executing Arcesium s talent strategy. This role will focus on identifying skill gaps, designing learning programs, and delivering high-impact talent development initiatives that align with business goals. This position requires strong collaboration with senior stakeholders across the organization and demands a blend of strategic thinking, program execution, and data-driven decision-making. The ideal candidate should be experienced in designing scalable development programs, tracking learning effectiveness, and driving a culture of continuous learning. What You ll Do Partner with the Human Capital team to shape and deploy talent development strategies aligned with organizational goals. Engage with senior stakeholders and business leaders to identify learning needs and close critical skill gaps through contextualized solutions. Manage end-to-end program and project execution for key talent development initiatives. Define success metrics, track key learning KPIs, and use data insights to demonstrate effectiveness and inform strategic decisions. Stay updated with the latest learning and development trends, tools, and best practices to ensure Arcesium remains at the cutting edge of talent strategy. Introduce innovative approaches and best-in-class learning experiences to improve capability development across all levels. Contribute to building a culture of continuous learning, embedding development into day-to-day work. Support cross-functional and special projects that improve talent development efficiency and impact. What You ll Need 5 7 years of experience in Talent Development, Learning & Development, or related fields. Proven experience in learning program management, including design, delivery, and measurement. Strong ability to translate business goals into learning outcomes. High degree of execution ownership, results orientation, and stakeholder management. Experience working with learning frameworks, tools, and platforms. Analytical mindset with comfort working with data and metrics to drive decisions. Effective coaching and advisory skills to support leadership and team growth. Passion for continuous learning, innovation, and professional development. Be part of a high-impact Human Capital team at a globally recognized fintech leader. Opportunity to shape and grow learning culture in a company committed to people development. Work in a collaborative and intellectually stimulating environment. Access to challenging projects and a steep learning curve. Equal Opportunity Statement Arcesium and its affiliates are committed to equal employment opportunity. We value diversity and are proud of our inclusive culture. We welcome individuals of all backgrounds, identities, and experiences to apply.

Job Summary The Corporate Accounting Trainer is responsible for designing, developing, and delivering high-impact technical training programs focused on accounting principles, financial systems, and regulatory compliance. This role combines deep accounting expertise with strong instructional capabilities to enhance the technical competencies of our financial teams. Key Responsibilities Training Design & Development Design and develop comprehensive technical training curricula for accounting processes, financial systems, and compliance requirements Create engaging training materials including presentations, handouts, and practical exercises that effectively convey complex accounting concepts Maintain and update training content to reflect current accounting standards, regulatory changes, and internal process updates Develop assessment tools to evaluate learning effectiveness and knowledge retention Training Delivery Conduct in-person and virtual training sessions on accounting principles, financial software applications, and internal controls Deliver new hire orientation programs covering essential accounting procedures and systems Facilitate advanced technical workshops for experienced staff on complex accounting topics Adapt training delivery methods to accommodate different learning styles and experience levels Program Management Assess training needs through consultation with department heads and analysis of performance metrics Track and report on training completion rates, assessment results, and program effectiveness Manage training schedules and coordinate with departments to ensure maximum participation Evaluate and recommend improvements to training programs based on participant feedback and observed results Maintain detailed records of training activities, attendance, and certifications Technical Support Provide post-training support to reinforce learning and address specific questions Create quick reference guides and job aids for common accounting procedures Collaborate with subject matter experts to ensure technical accuracy of training content Stay current with accounting standards, best practices, and industry trends Qualifications Required Experience Bachelor's degree in Accounting, Finance, or related field Professional accounting qualification (CPA preferred) Minimum 5 years of accounting experience in a corporate environment Demonstrated experience in training delivery or adult education Advanced knowledge of accounting principles, standards, and regulations Proficiency in financial software and Microsoft Office applications Key competencies for position and level Technical Expertise: Strong foundation in accounting principles and practices Communication: Clear and effective verbal and written communication Leadership: Ability to guide and influence learning outcomes Innovation: Creative approach to training design and delivery Analysis: Strong analytical and problem-solving abilities Adaptability: Flexible response to changing needs and environments Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Excellent presentation and communication skills Strong instructional design and facilitation abilities Ability to explain complex concepts in clear, understandable terms Superior organizational and project management capabilities Proven ability to engage and motivate adult learners Qualification : Bachelor's degree in Accounting, Finance, or related field

Job Description This role provides support to department activities with specific responsibility for the processing, recording, updating and reconciling information in compliance with established policies and procedures and to prepare and input information for the purpose of generating accounts and management information for IQ EQ group entities. Tasks Process service call requests and issue invoices / credit notes / provide specifications / close Service Agreement Lines etc. Assist with credit control activities. Process, record, update and reconcile accounting transactions from bank and credit card statements, including liaison with team for allocations. Process, record, monitor and settle client disbursements. Handle purchase ledger activities Prepare monthly/quarterly/yearly accounts and other reports for management and group reporting. BS Reconciliations Prepare and submit all tax and other statutory/regulatory returns. Prepare statutory financial statements including notes to accounts. Prepare cash reports for Senior Management and Group and ensure proper reconciliation is done. Input of banking transactions to various online banking platforms Provide coaching and assistance to junior team members. Revert on queries from internal clients. Provide oversight to ensure correctness and completeness of all finance activities undertaken by the assistant account s officers. Liaise and provide information to Senior Management and Group, including preparation of ad-hoc reports. Establish and maintain effective working relationships with colleagues and other business stakeholders. Liaise with key stakeholders, including internal, external auditors, banks, and government agencies. Provide support to Finance Manager and Team Lead for month end closing activities. Provide support to Finance Manager and Team Lead as and when required. Ensure that current financial and accounting policies, systems, and procedures operate effectively. Qualifications Degree Holder in Finance / Management / Accounting / Economics or Sem-Qualified ACCA Level 2/CA Inter (or experience I lieu) Minimum 4years of relevant experience. Additional information At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices. Company description IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. Qualification : Degree Holder in Finance / Management / Accounting / Economics or Sem-Qualified ACCA Level 2/CA Inter (or experience I lieu)

Associate Manager, Customer Support At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. As an Associate Manager, your primary role will be to manage a team of customer support agents. You will be responsible for your team's performance as measured by key operational metrics, including contacts handled, first contact resolution rates, and quality scores. You will coach team members in a timely manner based on their performance against these metrics. Additionally, you will work closely with senior leadership to own optimization initiatives and contribute to roadmap efforts. This may include participating in interviews. You will become a subject matter expert on Coinbase's operational processes and workflows, collaborating across customer experience teams as needed. As business needs require, you may manage Customer Support Supervisors. To perform these duties successfully, you will utilize tools such as: Maestro QA, Salesforce, Slack, G-Suite, Confluence, Looker, Amazon Web Services (AWS), and proprietary technologies. Familiarity with these systems is essential for tracking agent performance, collaborating with colleagues, documenting procedures, and analyzing business data. What you ll be doing (ie. job duties): Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) Manage and support initiatives aimed at improving operations through the automate, eliminate, and optimize framework. Act as a trusted point of contact for escalations and high priority issues related to your scope. Achieve SLAs, productivity and quality metrics for your line of business/team members. Collaborate cross-functionally with Program, Quality, Training and Product teams to improve existing workflows and processes. Utilize an in-depth understanding of metrics to drive data-backed business decisions. Communicate policies and follow up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken. Provide leadership and mentorship across key areas like performance management, learning & development, and leadership skills Potentially manage Customer Support Supervisors as business needs necessitate Participate in the interview and selection process for new customer support agents What we look for in you (ie. job requirements): Customer obsessed, motivated by Coinbase s mission and crafting a seamless support experience for our global customer base. Minimum of 8 years of relevant experience in financial services, technology and/or customer support. Minimum of 5 years of people management experience in an operations environment. Ultra proactive in identifying opportunities, proposing solutions, and demonstrating a bias for action in executing solutions Excellent track record of leading deeply engaged and high performing teams and using metrics to make business decisions. Ability to work independently and as part of a team, with a high level of self-motivation, personal accountability, and natural curiosity Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines Drives urgency and adapts flexibly to evolving needs in a complex, fast-paced, and high-growth environment. Crypto is a 24/7/365 business so availability to work shifts on weekends, and outside of the "standard" work day Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences Willing to work from an office at Hyderabad, India OR Manila Philippines Nice to haves: Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. Advanced experience in project management, analytics or quality assurance. Advanced degree in business, finance, customer experience and/or blockchain. Advanced understanding of Google apps, JIRA, Salesforce Service Cloud Pay Transparency Notice:The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision). Pay Range: 3,320,000 3,320,000 INR Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights noticehere. Additionally, Coinbase participates in theE-Verify programin certain locations, as r...

Cx Compliance L&D Specialist At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. Cx Compliance L&Dprovides end to end learning services, and management for all first line of defense compliance processes, including Transaction Monitoring, Enhanced Due Diligence, Screening and Complaints. The team is responsible for the design, development, implementation and evaluation of all learning deliverables spanning new hire/cross skilling, change management and performance improvement. What you ll be doing (ie. job duties): You should have a strong understanding of regulatory and legal requirements related to compliance, such as: Transaction Monitoring, Sanctions, Anti-Money Laundering, and/or privacy. You will support the Compliance TMS training program: enabling the team s strategic vision by designing and developing content, ongoing deployment and maintenance of the program, measuring program success, and soliciting feedback for future iterations. You will own pulling and analyzing metrics related to your training program You will support ad hoc projects and initiatives for the Compliance training team You will ensure your training program is aligned with regulatory and legal requirements You will maintain multiple training program asset types: elearning courses, instructor led resources, nesting process documents/trackers, training calendars, etc. You will collaborate with multiple internal teams (Workforce Management, VendorManagement, Operations, Compliance etc) for training program feedback, to obtain required sign-offs, and for support with ongoing training deployments You will manage multiple projects and deployments simultaneously, owning all aspects of resource coordination, timelines, deliverables, and goals. You will work in tools like: Articulate, Docebo, Jira, Looker, Slack, and Gsuite products. What we look for in you (ie. job requirements): Proven track record of successfully managing complex projects with multiple stakeholders and delivering high-quality results within deadlines. Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization. Experience with instructional design methodologies, e-learning tools, and learning management systems. Strong analytical and problem-solving skills, with the ability to identify training needs, evaluate training effectiveness, and recommend improvements. Ability to work independently and as part of a team, with a high level of self-motivation and accountability. Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines.

Consumer QA Analyst III At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value-added Customer Support in Crypto. Our team is dedicated to eliminating customer pain points, empowering our global user base via self-service and automation, and optimizing customer support interactions to create an effortless experience. As a Consumer QA Analyst III, you will serve as a subject matter expert, quality officer, and process engineer for specific lines of business (LOB). Aligned with our mission to deliver outstanding support, you will work closely with production QA teams to ensure compliance with audit requirements, generate actionable insights, and share key findings with stakeholders. You will lead quality programs aiming to enhance metrics for your assigned LOB, embodying the philosophy that QA professionals are catalysts for improvement and innovation, not just auditors. Please note that this role is expected to report onsite in our Manila/Hyderabad office. Kindly expect to work in a US timezone per business needs. What you ll be doing (ie. job duties): Full ownership of quality program:Govern the quality management of specific lines of business assigned to you. Ensure quality deliverables are done on time based on business requirements. Analyze metric trends:Support our business operations by analyzing KPI trends and conduct root cause analysis. Surface agent and non-agent opportunities and work with different stakeholders (Workforce Management, Vendor Management, Operations, Learning & Development, Content, Compliance, etc.) by proposing a solution and executing it. Communicate quality issues: Present QA findings, insights, and recommendations persuasively to inspire positive change via business reviews and other channels with your stakeholders. Manage quality projects and deployments:Work with the QA leaders in developing quality solutions for your LOBs which will help drive metric improvement. Own dashboard management: Work with Analytics in developing and maintaining quality dashboards to monitor KPI movements. Facilitate calibration sessions: Ensure productive discussions during calibration calls with production QAs, training facilitators, and operations. Drive alignment scores above expectations. Handle disputes and escalations: Work with your stakeholders in managing audit disputes and misalignments. Clarify process grey areas and make in black and white in our agent SOPs. Prioritize critical escalations as needed and work with your stakeholders in minimizing such instances. What we look for in you (ie. job requirements): Relevant Experience:3+ years of experience in quality management in customer service operations. [For internal applicants]:Process expert with strong knowledge in complex workflows. 90%+ QA score with no captured critical error in the past 6 months, and currently not in any performance improvement plan. Mission-driven:Strong commitment to Coinbase s mission with a passion of improving customer experience. Problem solver:Excellent analytical and problem-solving skills to identify trends, patterns, and areas for improvement. Ability to translate QA data into actionable insights. Expert calibrator: Strong communications skills in facilitating discussions and handling misalignments. Ability to handle disagreements but knows when to sway to other s perspectives. Project management:Excellent project management skills in handling quality-specific projects. Reporting management: Great skills in dashboard reporting, documentation, and presentation creation. This includes proficiency in using Google Sheets, Docs, and Slides. Stakeholder management:Exceptional communication and interpersonal abilities, engaging and influencing stakeholders as needed. Organizational and time management:Excellent organizational and time management skills, able to prioritize tasks and manage competing deadlines. Nice to haves: Prior supervisory experience is a huge advantage Experience in supporting high-value customer, account management, and elevated support Basic crypto knowledge COPC or Lean Six Sigma Yellow/Green Belt certification Familiarity with change management processes Familiarity with quality management tools such as NICE/MaestroQA

Transform Business Processes with Us! Location: Hyderabad, India We are seeking an experienced SAP Signavio Consultant to help our clients analyze, optimize, and enhance their business processes using the SAP Signavio software suite. You will work closely with clients to understand challenges, identify inefficiencies, and recommend solutions that drive operational excellence. As an integral part of our consulting team, you will be responsible for process modeling, system integrations, and value-driven insights, ensuring seamless adoption of SAP Signavio Process Manager, Process Governance, and Process Intelligence. Key Responsibilities Process Analysis & Optimization Collaborate with clients to understand their business processes, scenarios, and challenges. Leverage Signavio tools to analyze, optimize, and document business processes. Identify areas for improvement and provide tailored recommendations. SAP Signavio Implementation & Integration Lead the setup and integration of SAP Signavio with S/4HANA, ERP, and other digital platforms. Work on data connections, custom integrations, and KPI dashboards to enhance client decision-making. Support BPM content migration from tools like ARIS, BIC, ViFlow to Signavio. Customer Engagement & Consulting Conduct proof-of-concept initiatives and drive consulting projects. Deliver workshops, enablement sessions, and formal read-outs to customers. Serve as the SAP Signavio Subject Matter Expert (SME), supporting SAP customers and partners. Technical Expertise & Best Practices Provide technical consulting expertise on Signavio customization, data mining, and process modeling (BPMN 2.0). Develop custom Signavio solutions including PI script modifications and advanced analytics visualizations. Ensure system and data integration between client systems and SAP Signavio. Collaboration & Knowledge Sharing Support and mentor other Signavio consultants with client engagements. Collaborate with the product development team to improve Signavio features. Stay up to date with industry trends and best practices in business process management. Required Skills & Experience Hands-on experience with SAP Signavio, including Process Manager, Process Governance, and Process Intelligence. Experience with database systems, data mining, and analytics visualization. Strong process modeling skills with familiarity in BPMN 2.0. Expertise in SAP system integrations, including S/4HANA, ERP, and other enterprise systems. Technical proficiency in customizing Signavio solutions, PI Scripts, and data connectors. Proven ability to lead consulting engagements, drive adoption, and resolve technical challenges. Strong analytical, problem-solving, and communication skills. Self-motivated, proactive, and a team player who thrives in a collaborative environment. Work with global clients to transform their business processes. Opportunity to lead high-impact projects with cutting-edge technology. Continuous learning & professional development with expert teams. Collaborative, innovative, and growth-driven work culture. If you re passionate about business process optimization and SAP Signavio, we d love to hear from you! Apply now and be a part of our transformational journey!

Job Title: Manager - Data Science Location: Hyderabad Department: Data Science Employment Type: Full-Time, Permanent Role Overview: As a Manager - Data Science at Blend, you won t just manage you'll lead by doing. This role demands strong hands-on expertise in Machine Learning (ML), Generative AI, Python, SQL, and any cloud environment (GCP, Azure, or AWS). You will stay deeply engaged in the technical side while mentoring and growing a high-performing team. You ll be responsible for leading end-to-end AI/ML project execution, collaborating with cross-functional teams, and driving innovation within Blend's Data Science practice. If you love solving complex problems, thrive in a fast-paced environment, and can translate business challenges into cutting-edge AI solutions, we d love to have you on board! Key Responsibilities: Delivery & Project Management: Lead the development and implementation of ML models, Generative AI solutions, and predictive analytics. Perform data mining, feature engineering, and statistical analysis to extract meaningful insights. Own project roadmaps, ensure quality control, and drive timely delivery of projects. Collaborate with Data Engineering teams to deploy and operationalize ML models. Automate and optimize workflows to enhance efficiency and streamline processes. Practice Development: Contribute to the scaling of Blend s Data Science practice by building new capabilities. Design industry-specific AI/ML solutions and contribute to thought leadership in AI/ML. Evaluate emerging AI trends and tools and integrate them into Blend s ecosystem. Lead innovation initiatives, research, and internal AI development. People & Leadership: Mentor and develop a high-performance data science team. Guide team members' career development and set performance benchmarks. Collaborate with cross-functional teams to ensure seamless execution of projects. Qualifications: Experience: 8+ years in Data Science & AI, with hands-on expertise in ML, Generative AI, Python, and SQL. Strong knowledge of ML algorithms (Classification, Regression, Forecasting, NLP, LLMs, Optimization, etc.). Proven experience in end-to-end ML deployment, including working with Azure, AWS, GCP, or Databricks. Industry Expertise: Demonstrated ability to solve complex business challenges in Retail, CPG, BFSI, Healthcare, or eCommerce. In-depth understanding of statistics, probability, stochastic processes, and causal inference. Excellent communication skills with the ability to explain AI concepts to non-technical stakeholders. Experience with big data tools such as Hadoop, Hive, PySpark, and ML pipelines. Bonus: Experience with Google Analytics, Adobe Analytics, or digital marketing analytics. Education: Bachelor s/Master s degree in Computer Science, Statistics, Math, Operations Research, or a related field. What You Get in Return: Competitive Salary: Your skills and contributions are highly valued, and we ensure your salary reflects your expertise and experience. Dynamic Career Growth: Our vibrant environment offers opportunities for rapid growth, providing the right tools, mentorship, and experiences to fast-track your career. Idea Tanks: Our Idea Tanks offer a space for you to pitch, experiment, and collaborate on ideas that can shape the future. Growth Chats: Engage in casual Growth Chats to learn from the best, whether it s over lunch or a laid-back session with peers. Snack Zone: Enjoy a variety of snacks to keep your energy high and ideas flowing. Recognition & Rewards: Expect regular Hive-Fives, shoutouts, and the chance to see your ideas come to life as part of our reward program. Fuel Your Growth Journey with Certifications: We support your growth by covering the cost of certifications to level up your skills. If you're ready to lead cutting-edge AI projects and grow within a dynamic team, Blend is the place for you. Apply today to be part of an innovative and collaborative culture! Qualification : Bachelors/Masters degree inComputer Science, Statistics, Math, Operations Research, or a related field.

About the Job Like Google's own ambitions, the role of a Software Engineering Manager goes beyond Search. This position combines technical leadership with team management to drive high-impact AI/ML projects while enabling engineers to deliver their best work. You ll manage project goals, product strategy, and team development, ensuring that both innovation and execution stay at the forefront. Google s engineering teams tackle challenges across AI, natural language processing, large-scale system design, distributed computing, security, and more. As a manager, you ll guide the team in exploring new technologies while building AI/ML solutions that scale for Google's IT and Support business, driving efficiencies at scale through automation. In Corp Eng, we deliver world-class business solutions for all Googlers. By combining AI, ML, and automation, we help improve processes, build impactful solutions, and empower teams to create more helpful products and services. Simply put: We are Google for Googlers. Responsibilities Lead a team of engineers, driving technical strategy and execution of key AI/ML projects, ensuring timely and high-quality delivery. Build applied ML products using the latest ML techniques and tools (e.g., TensorFlow, deep learning, natural language processing). Drive engineering projects and ML model development to enable agentic automation and deliver scalable solutions. Collaborate with leadership across functions to identify new opportunities, design solutions, and shape the vision for AI/ML in the IT and Support space. Minimum Qualifications Bachelor s degree in Computer Science, a related technical field, or equivalent practical experience. 8 years of experience in software development using one or more programming languages (e.g., Python, C, C++, Java, JavaScript). 5 years of experience with machine learning algorithms and tools (e.g., TensorFlow) or applied ML (e.g., deep learning, natural language processing). 3 years of technical leadership experience, including 2 years in people management or team supervision. Preferred Qualifications Master s degree or PhD in Engineering, Computer Science, or a related technical field. Strong knowledge of AI/ML algorithms, techniques, and tools. Excellent problem-solving, analytical, and communication skills.

Description Johnson & Johnson Innovative Medicine is recruiting a Data Science Solutions Manager. The primary location for this position is in India (Hyderabad/Bangalore). Innovative Medicine develops treatments that improve the health and lifestyles of people worldwide. Research and Development areas encompass Oncology, Cardiovascular, Immunology, Neuroscience, and Infectious diseases. Our ultimate goal is to help people live longer, healthier lives. We have produced and marketed many first-in-class prescription medications and are poised to serve the broad needs of the healthcare market from patients to practitioners and from clinics to hospitals. In this role, you will: Partner closely with members of the Innovative Medicine R&D data science organization and other business stakeholders to lead a team to implement data science solutions and business intelligence products. You will be responsible for the delivery of engaging and innovative data products, intuitive solutions, analysis ready datasets, dashboards & insights, to make data more accessible and useful As the Data Science Solutions team, we are responsible for partnering directly with stakeholders to understand business needs and deliver products & education to increase data driven insights and decision making. Responsibilities: Recruit, develop and retain talent Provide direction, mentorship, and coaching to a team of data analysts and visualization specialists, fostering an environment of collaboration, innovation, and professional growth Build and maintain relationships with key stakeholders, ensuring that data products and solutions meet their needs while also advancing organizational goals. Apply the knowledge of pharmaceutical R&D processes to develop innovative solutions and products Ability to lead the team to develop and implement high quality data products, analysis ready data sets and apply human centered design to turn data into insights Collaborate with stakeholders to gather user requirements and understand the business needs. Design wireframes taking a user-centric approach to build intuitive products and iterate quickly to land on an efficient design. Review data products with stakeholders to ensure accuracy and alignment with the desired outcomes Incorporate feedback and suggest improvements to enhance the usability and effectiveness of visualizations. Manage multiple priorities simultaneously and consistently deliver high-quality work within established timelines. Set clear expectations with stakeholders regarding deliverables and project timelines. Stay up-to-date with the latest data management and analysis techniques and industry trends. Proactively identify opportunities to leverage data visualizations for improved decision-making. Qualifications A minimum of a Bachelor s degree is required, preferably with a major data science, bioinformatics, technology with 5 years of experience working in pharmaceutical or relevant industry Requirements: Knowledge and experience with pharmaceutical R&D, clinical development and operations Prior experience in working with clinical trial data: biomarker or clinical trial operations / clinical trial feasibility data Strong proficiency in Tableau and SQL: A portfolio of previously built data visualization is mandatory for interview. Expertise in data visualization principles and best practices. Add ability to query relational databases and work with ad-hoc files. Experience working with large and complex data sets. Experience leading teams Comfortable working with stakeholders to gather user requirements and incorporate feedback. Ability to manage multiple priorities and work effectively in a fast-paced environment. Excellent communication and presentation skills. Attention to detail and ability to ensure accuracy in data visualizations. Qualification : A minimum of a Bachelors degree is required

Summary We are Novartis. Join us and help us reimagine medicine. • Novartis mission: At Novartis, we reimagine medicines to improve and extend people’s lives.• Global Clinical Supply Vision: To become an intelligent, agile organization to deliver more products to more patients more efficiently through empowered and highly capable Global Clinical Supply teams. • Clinical Trial Supply Manager Vision: Be a trusted business partner by designing & delivering clinical supplies to serve our patients with excellenceAbout the RoleHSEMajor accountabilities: • CTSM will be responsible for study supply leadership to ensure timely planning and execution of supply strategy for continued supply of clinical finished goods (supply drugs) to patients. • Study managers provides inputs in clinical study protocol, understand study design and are responsible for optimal clinical trial supply strategy in terms of packaging design and pro-active planning following a risk-based approach • Represent Global Clinical Supply as a single point of contact (SPOC) at trial level for the integrated Clinical Trial team (iCTT).·Accountability and leadership • Self awareness Open to seek and receive feedback Having Right attitude·Operational & Project excellence • Proactive in study planning and assigned portfolio • Ensures to have robust risk management (identification and mitigation of risks) and various scenarios to support decision-making process • Able to navigate through current processes and procedures , while focusing on continuous improvement • Setting priorities and holding self and others accountable to meet commitments. ·Stakeholder management & Interpersonal skills • Able to engage, influence, align and lead internal and external business partners • Ability to work well with diverse groups of people, handle conflict & challenging situations effectively and build formal and informal relationships·Communication Skills & Business mindset • Able to communicate effectively with different audiences • Ability to consider business necessities and financial indicators when taking decisions and managing budgets. ·Managing Change • Ability to effective rebound from set-backs and adversity when facing difficult situations • Ability to adopt to different situations and to operate effectively during times of uncertainty.Minimum Requirements:Work Experience: • Functional Breadth. • Managing Crises. • People Challenges. • Collaborating across boundaries. • Operations Management and Execution. • Project Management. • 3-4 years relevant experience.Skills: • Advanced Project Management. • Supply Chain Planning. • Supply-Chain Management. • Data & Digital Savviness with high learning agility • Knowledge of relevant regulations (GMP, HSE)Languages : • English.

We are seeking a skilled and driven Senior Data DevOps Engineer with strong MLOps expertise to join our team. The ideal candidate will have a deep understanding of data engineering, automation in data pipelines, and operationalizing machine learning models. The role requires a collaborative professional capable of designing, deploying, and managing scalable data and ML pipelines that align with business goals. #LI-DNI#EasyApply Responsibilities Develop, deploy, and manage CI/CD pipelines for data integration and machine learning model deployment Implement and maintain infrastructure for data processing and model training using cloud-based tools and services Automate data validation, transformation, and workflow orchestration processes Collaborate with data scientists, software engineers, and product teams to ensure seamless integration of ML models into production Optimize model serving and monitoring to enhance performance and reliability Maintain data versioning, lineage tracking, and reproducibility of ML experiments Proactively identify opportunities to improve deployment processes, scalability, and infrastructure resilience Ensure robust security measures are in place to protect data integrity and compliance with regulations Troubleshoot and resolve issues across the data and ML pipeline lifecycle Requirements Bachelor s or Master s degree in Computer Science, Data Engineering, or a related field 4+ years of experience in Data DevOps, MLOps, or related roles Strong proficiency in cloud platforms such as Azure, AWS, or GCP Experience with Infrastructure as Code (IaC) tools like Terraform, CloudFormation, or Ansible Expertise in containerization and orchestration technologies (e.g., Docker, Kubernetes) Hands-on experience with data processing frameworks (e.g., Apache Spark, Databricks) Proficiency in programming languages such as Python, with knowledge of data manipulation and ML libraries (e.g., Pandas, TensorFlow, PyTorch) Familiarity with CI/CD tools (e.g., Jenkins, GitLab CI/CD, GitHub Actions) Experience with version control tools (e.g., Git) and MLOps platforms (e.g., MLflow, Kubeflow) Strong understanding of monitoring, logging, and alerting systems (e.g., Prometheus, Grafana) Excellent problem-solving skills and the ability to work independently and as part of a team Strong communication and documentation skills Nice to have Experience with DataOps concepts and tools (e.g., Airflow, dbt) Knowledge of data governance and tools like Collibra Familiarity with Big Data technologies (e.g., Hadoop, Hive) Certifications in cloud platforms or data engineering We offer Opportunity to work on technical challenges that may impact across geographies Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications Opportunity to share your ideas on international platforms Sponsored Tech Talks & Hackathons Unlimited access to LinkedIn learning solutions Possibility to relocate to any EPAM office for short and long-term projects Focused individual development Benefit package: Health benefits Retirement benefits Paid time off Flexible benefits Forums to explore beyond work passion (CSR, photography, painting, sports, etc.) Qualification : Bachelors or Masters degree in Computer Science, Data Engineering, or a related field

The Opportunity: We are re-imagining agricultural insurance with the power of Public Cloud, GIS, Remote-sensing and cutting-edge AI-based algorithms to assess, model and price insurance risks for farmers adequately. We are taking the latest advances in Mobile, Geospatial technologies and the web to empower the next generation of agricultural insurance. One of our eminent clients is looking for a Senior Program Manager specializing in strategic delivery. You will work on highly complex, cross-team, multi-year product delivery and help to ensure teams are delivering high quality products and services while being responsible for the over-arching roadmap. You will help teams work on predictability and quality while supporting engineering and operational excellence. You will define roadmap deliverables, develop program execution plans, track progress, anticipate risks, provide escalation management, make sound trade off decisions, and balance business needs versus technical constraints. The candidate will make an impact by aligning business and global technology goals while managing relationships across cross-functional teams and influencing decisions across multiple work streams and executive leadership. The primary customers for the role are engineering leaders, product managers, developers, and analytics teams of the client. The candidate will have a deep understanding of Lean-Agile program management practices (including SAFe), DevOps, and SRE principles and practices. The candidate s technical depth should include understanding the principles behind why engineering teams make architectural decisions, including cloud native platforms, streaming data platforms, and the challenges faced when providing secure solutions in regulatory spaces as well as ensuring the privacy of our customers. Roles and Responsibilities: Partner with Engineering, Product Management, and User Experience teams to define, prioritize, and implement features, infrastructure, processes, and workflow, and oversee the framework that drives product backlog management and product/feature releases Manage scope and change management practices and drive governance to ensure strong scope change control Drive and oversee coordination of cross-functional teams involved in the product development to support all aspects of the program management Manage the weekly forums of health measurement, dashboard generation, status reporting, risk monitoring, issue escalations, process audit & reporting Establish quality standards to be followed across the teams. Monitor process adherence & activate remediation protocols where needed Provide on-going visibility to all stakeholders on program status including key decisions, dependencies, risks, issues, metrics, etc. Uncover, anticipate, raise, and aggressively remove obstacles which prevent teams from delivering against expected program outcomes. Support the teams to collaboratively drive continuous improvement and create a learning organization to enable speed to market and foster innovation. Actively seek to improve the engineering delivery pipeline reducing cycle time and increasing quality and security posture. Create order out of chaos as needed, and masterfully navigate ambiguities to create direction and strategy through discovery and a product mindset. Provide thought leadership and perspective across multiple organizations to eliminate knowledge silos. Be responsible for tool assessment and recommendation in alignment with program management best practices Desired Skills and Experience: Bachelor s degree in computer science, Engineering, Information Technology, or relevant area of study, or equivalent work experience 20+ years experience in engineering, engineering program management, technical program management, product management, or related area Extensive experience using, managing, and supporting teams with Agile program management tools, such as Jira, Rally, Confluence, etc. Experience managing programs across cross functional teams, building sustainable processes and coordinating release schedules Solid experience in driving process improvements and implementation of various tools related standard processes Certification in Lean-Agile practices, such as Certified Scrum Master or SAFe. Experience managing complex programs with solutions relying on cloud-native technologies. Extensive experience managing programs supporting Platform service-oriented or SaaS based solutions. Strong verbal and written communications skills with the ability to influence the enterprise. Qualification : Bachelors degree in computer science, Engineering, Information Technology, or relevant area of study, or equivalent work experience

Description Einstein products & platform democratize AI and transform the way Salesforce builds trusted machine learning and AI products - in days instead of months. It augments the Salesforce Platform with the ability to easily create, deploy, and manage Generative AI and Predictive AI applications across all clouds. We achieve this vision by providing unified, configuration-driven, and fully orchestrated machine learning APIs, customer-facing declarative interfaces and various microservices for the entire machine learning lifecycle including Data, Training, Predictions/scoring, Orchestration, Model Management, Model Storage, Experimentation etc. We are already producing over a billion predictions per day, Training 1000s of models per day along with 10s of different Large Language models, serving thousands of customers. We are enabling customers' usage of leading large language models (LLMs), both internally and externally developed, so they can leverage it in their Salesforce use cases. Along with the power of Data Cloud, this platform provides customers an unparalleled advantage for quickly integrating AI in their applications and processes. About the team: Join the AI Cloud Quality Engineering team, and become a specialist on Salesforce's AI Platform and applications! You will be a key member of the Quality Engineering team in India as we build the India organization, while working with experts worldwide. You'll get to work with latest technology in the AI space (including generative AI), and collaborate with the team and cloud to identify and run quality initiatives to support massive scale planned both in the short term and long term. We are a small, friendly team that has been working together for years - outside of quality, we focus on volunteering and other shared interests. Job description summary: As a Quality Engineer for the Salesforce AI Cloud, you will be responsible for leading the design, development and execution of comprehensive test plans/quality strategies with emphasis on automation . You will collaborate closely with product & engineering teams, actively contributing to the quality of new features while ensuring successful execution of regression tests in various environments. You will be working in a fast phased environment and will be expected to understand complex backend AI flow systems/dependencies, identifying potential risks, and strategically plan and execute comprehensive testing efforts to ensure the stability, reliability and quality of the feature and release. Skills needed for role: * Strategic and Tactical leadership : Experience leading analysis of coverage gaps and writing E2E and integration tests, partnering with teams to drive service level test coverage * Technical Expertise: Technical excellence and leadership required in identifying, developing and maintaining tests involving API, databases and web UI tests. Strong knowledge of automation tools and continuous automation systems. * Cross Team Collaboration: Ability to work with stakeholders (internal customers) from multiple organizations that leverage our central platform for custom applications. Collaborate with them to determine key shared usage patterns to prioritize test coverage of, as well as provide guidance to these customers on how to proactively test their application s integration with the platform. * Strong knowledge and experience of Java/Python/Selenium/CD pipeline configurations * Excellent communication skills: Experience generating reports, presenting and holding the quality bar for new features & release * Experience working in Global teams: Ability to work and partner with peers and other partner teams across timezones. * 8+ years of QE experience and 2+ years of experience leading projects and partnering/leading junior members of the team. Nice to have skillsets (or skillsets expect to develop in this role): * Understanding of LLM Model hosting with Sagemaker * Understanding LLM Finetuning and Inferencing * Testing integrations with Cohere, Anthropic, Dolly, Google, etc. as well as internal models * Sagemaker GroundTruth integration for data labelling, Bedrock for model serving * Experience with Azure Open AI * Experience with Tableau around creating dashboards for reporting What the team does: * Center of Excellence for Quality within the AI Platform teams, driving excellence through automation, tools, and streamlined processes (evangelizing shift left methodologies) . * Building/enhancing test frameworks/tooling for the easy creation and maintenance of integration and end-to-end tests. * Proactively drive quality by monitoring and reporting of test stability metrics for pre-prod & Prod environments through dashboards, triaging and filing and follow up of bugs. * CUJs(Critical User Journey test) for cross-cloud integration and apps * Configure tooling/runners for automated tests, used by scrum teams * Configure various test environments such as setting up core test env hawking test env connectivity * Define and measures Quality metrics (code coverage, endpoint coverage, service coverage, etc.) goals are met for the ML foundations * Automation strategies and framework support for all kinds of testing * Identify risks with releases, deployments, etc. * Support TAM expansion to multiple geographies and monitoring platform stability * Daily management of Integration tests pass rates in Test, App-Dev, Stage & Prod environments - bugs created/assigned if failures not being addressed, building test result dashboards and simplifying feedback/debugging process for engineers