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Senior Software Engineer (Frontend) Location: Bengaluru Hiring is still trapped in the past: manual screening, unconscious bias, and administrative overload. Talview is changing that with AI that actually works. We build GenAI-powered hiring and assessment platforms that make recruitment faster, fairer, and scalable. Our AI Products Alvy: The world s first AI Proctoring Agent for intelligent, scalable exam monitoring. Ivy: A conversational AI Interviewer enabling unbiased first-round assessments. Impact: 10M+ assessments delivered across 120+ countries for global enterprises. The Role We re seeking a Senior Frontend Engineer passionate about building fast, intuitive, and elegant user experiences. You will lead frontend initiatives, architect high-performance UI systems, and elevate engineering standards across the organization. This is ideal for engineers who thrive on technical leadership and solving complex UX challenges. What You ll Actually Do Lead & Mentor: Guide engineers, drive execution, and ensure top-tier UI quality. Architect Interfaces: Build scalable, high-performance, and accessible applications. Collaborate Deeply: Partner with Product, Design, and Backend teams to shape workflows. Performance & Accessibility: Optimize rendering and responsiveness while enforcing WCAG and ARIA guidelines. Engineering Standards: Maintain code quality through reviews, best practices, and improved CI/CD pipelines. You Might Be a Fit If... Required Qualifications: 4 6 years building modern frontend applications. Expert-level HTML, CSS, and JavaScript knowledge. Strong experience with React, React Hooks, Jest, and React Testing Library. Deep understanding of accessibility standards (WCAG, ARIA). Experience with Git, CI/CD pipelines, and modern build tools. Proven ability in mentoring or leading other engineers. Bonus Points For: Experience with Frontend performance optimization. Knowledge of Micro-frontend architecture or Design Systems. Hands-on experience with AI-assisted coding tools (Cursor, Windsurf, Codex, etc.). Our Culture: The 5Cs We live by Collaboration, Commitment, Credence (trust), Customer-centricity, and Candor. We work together, ship quality, and keep it real. What You Get Competitive compensation and the best hardware/software tools. Work-Life Balance: 5-day work week with flexibility. Perks: Fully stocked pantry, monthly team lunches, and annual offsites. Growth: Strong career acceleration in a fast-growing product company.

Software Development Engineer III Location: Bengaluru About Us: Observe.AI Observe.AI is a leading AI-powered platform revolutionizing customer experience. We enable enterprises to deploy AI agents that automate customer interactions, creating natural conversations and delivering predictable outcomes. Combining advanced speech understanding, workflow automation, and enterprise-grade governance, our platform empowers teams to guide and augment human agents with AI copilots, and analyze 100% of both human and AI interactions for insights, coaching, and quality management. Companies such as DoorDash, Affordable Care, Signify Health, and Verida rely on Observe.AI to accelerate service speed, increase operational efficiency, and strengthen customer loyalty across all communication channels. At Observe.AI, you will be building the backend that powers AI agents, transforming customer service for global enterprises. You'll work on high-scale, complex systems where your contributions have a direct and visible impact. In a culture that emphasizes speed, innovation, and ownership, this is your chance to sharpen your skills, drive forward innovation, and shape the future of AI-powered customer experiences. You will collaborate closely with product, design, and engineering leaders to define the technical roadmap and build solutions that matter. If you are looking for an environment where your ideas drive innovation, your expertise shapes the platform s future, and your growth is fueled by working with brilliant peers, Observe.AI is the place for you. What You ll Be Doing: AI Agent Development: Contribute to building and deploying AI agents (Voice Agents, Chat Agents, and Copilots) at enterprise scale for customer service. Full Application Lifecycle: Design, code, test, deploy, and debug applications with a high focus on quality throughout the entire lifecycle. Collaborative Roadmap Creation: Work with product and design teams to translate product goals into clear, actionable technical roadmaps. Reusable Code Development: Create reusable code, frameworks, and libraries to accelerate development, ensuring consistency across multiple projects. Optimization: Optimize applications for speed, scalability, and reliability, proactively addressing bottlenecks and performance issues. Security & Data Protection: Implement robust security measures and data protection practices to safeguard customer data and sensitive information. Scalable Data Storage: Design and manage scalable data storage solutions to ensure efficiency, reliability, and long-term maintainability. Efficient Data Pipelines: Build and scale data pipelines to process large volumes of data accurately and efficiently. Team Leadership: Review work of other team members, provide feedback, and lead by example across all aspects of the development lifecycle. Thought Leadership: Represent Observe.AI at tech conferences, demonstrating thought leadership and presenting solutions to complex challenges. What You ll Bring to the Role: 6-9 years of experience in building large-scale products with a strong track record of delivering high-quality solutions. Expertise in Python (with immediate proficiency), and familiarity with other high-level languages such as Java, Golang, or similar. Solid experience with SQL or NoSQL databases (e.g., Postgres, MongoDB, Cassandra). In-depth knowledge of asynchronous communication tools like Kafka, SQS, Temporal, etc. Understanding of popular caching tools such as Ehcache, Memcache, Redis. A customer-first mindset with the ability to adapt quickly in a fast-paced environment. Strong problem-solving skills and the ability to think and communicate from first principles. Open-mindedness to learning new technologies and staying current with industry trends. Perks & Benefits: Medical Insurance: Comprehensive medical coverage with free online doctor consultations. Leave Policies: Generous leave options, including privilege and sick leave as per Karnataka S&E Act, national and festive holidays, and parental leave. Learning & Development: A dedicated fund for continuous learning and professional development. Flexible Benefits: Tax-saving benefits (e.g., meal cards, PF, etc.) and flexible benefit plans. Team Culture: Regular fun events to promote collaboration and build company culture.

Position: Associate - Logistics Operations Department: Logistics & Linen Operations Location: Bengaluru Employment Type: Full-Time About Laundryheap: Laundryheap is a fast-growing, award-winning startup revolutionizing the laundry and dry cleaning industry. Operating in 14 global markets and expanding rapidly across Europe, Asia, and North America, we re proud to offer one of the quickest services in the business delivering clean clothes within 24 hours. Role Overview: As an Associate in Logistics Operations, you ll play a key role in ensuring the smooth execution of our live delivery operations. Reporting to the Assistant Regional Manager, you will manage real-time driver activity, optimize routes, and provide essential support to our drivers, ensuring operational excellence and customer satisfaction. What You ll Do: 1. Operations & Route Management: Oversee live delivery operations to ensure routes are executed smoothly and orders are completed on time. Provide real-time support to drivers via chat, calls, or internal platforms. Optimize route plans for maximum efficiency and minimal delays. Proactively resolve any on-route issues such as delays, misrouted deliveries, or driver emergencies. 2. Driver Support & Performance: Address inbound driver queries related to payments, schedules, feedback, and general support. Log driver interactions, escalate unresolved issues, and ensure follow-ups are completed. Ensure adequate driver coverage across multiple time zones to meet live operational demand. 3. Operations & Project Support: Contribute to team goals by supporting or initiating projects aimed at streamlining operations. Maintain internal documentation and knowledge bases to ensure up-to-date resources. Monitor KPIs, identify performance bottlenecks, and ensure service level agreements (SLAs) are met. Collaborate with teams across regions (UK, US, Singapore) to ensure smooth cross-functional operations. Required Skills & Experience: Education: Bachelor s degree or equivalent. Experience: 3 5 years in operations, logistics, or support (experience in international environments is a plus). Skills: Strong communication skills, both verbal and written. Ability to handle high-pressure, fast-paced environments with poise. Experience with driver or agent onboarding (calls/video) and live operational support. Proficient in email, chat support tools, and Google Sheets/MS Excel. Flexibility to work night or rotational shifts. Strong stakeholder management skills. A proactive, solution-oriented mindset with a focus on empathy. Preferred Skills: Experience in international support chat (US/EU region preferred). Background in startups, logistics, or last-mile delivery operations. Familiarity with live route planning tools and CRM systems. Analytical mindset with an ability to interpret operational data. Why You Should Join Us: Growth & Impact: Be part of a fast-paced, international startup where your contributions make a tangible impact on day-to-day operations. Global Collaboration: Work alongside teams from across the globe, contributing to innovative solutions and continuous improvement. Career Growth: Enjoy high visibility in a flat team structure and rapid career growth opportunities. Qualification : Bachelors degree or equivalent

Lead Fullstack Engineer Location: Bangalore Company: Capital One India About Capital One India At Capital One India, we thrive in a fast-paced, intellectually rigorous environment where we solve real-world business problems at scale. By combining advanced analytics, data science, and machine learning, we unlock powerful insights and build cutting-edge, patentable technology products that drive innovation and impact. Team Overview: Machine Learning Experiences (MLX) The MLX team is at the core of Capital One s AI/ML transformation. We re shaping the way the enterprise builds, deploys, and monitors ML models and features providing the tools and platforms that enable every business line to deliver AI-powered experiences. From platform onboarding to observability, MLX sets the foundation for responsible, scalable machine learning across Capital One. Role Overview We are seeking a Lead Fullstack Engineer to architect and develop scalable, cloud-native applications that power our ML platforms. You ll be responsible for leading technical initiatives, mentoring team members, and driving the development of full-stack systems with a primary focus on Python and Go, and a working proficiency in React. This is a hands-on leadership role requiring deep cloud expertise (AWS), backend scalability know-how, and familiarity with ML observability concepts. What You ll Do Lead cross-functional teams on full-stack development projects that support machine learning platforms and observability tools. Design and develop robust applications using Python, Go, and React, adhering to scalable and maintainable coding principles. Architect cloud-native solutions on AWS, leveraging services such as Lambda, ECS, S3, DynamoDB, SQS, and IAM. Implement and optimize CI/CD pipelines, containerization with Docker/Kubernetes, and other DevOps best practices. Work closely with ML engineers and data scientists to enhance observability and monitoring for ML models in production. Utilize open-source frameworks to accelerate development and maintain system performance. Collaborate with product managers to deliver user-centric, cloud-based solutions that drive real customer impact. Conduct code reviews, mentor engineers, and maintain high technical standards across the team. Contribute to backend optimization, API development, and integration with real-time data systems. Required Qualifications 7 10 years of experience in software development, with a strong background in backend and full-stack systems. Expertise in Python and Go; strong ability to build scalable, maintainable systems. Proficiency in React for frontend development (medium level). Hands-on experience with AWS services such as Lambda, ECS, S3, DynamoDB, IAM, and SQS. Experience with ML observability frameworks and tools. Knowledge of open-source development frameworks and cloud architecture patterns. Proficiency in CI/CD, containerization (Docker, Kubernetes), and modern DevOps practices. Strong problem-solving abilities and a track record of leading technical initiatives in agile environments. Preferred Qualifications Experience monitoring ML models in production and integrating observability tools. Knowledge of event-driven architecture and microservices. Familiarity with GraphQL, WebSockets, and real-time data communication. Understanding of data streaming architectures and processing pipelines. Why Join Capital One Be part of a team building enterprise-scale platforms that power ML for millions of customers. Work on impactful, cloud-native solutions in a collaborative and high-growth environment. Collaborate with world-class engineers, data scientists, and product leaders. Enjoy a culture that values experimentation, learning, and technical excellence.

Job Title: Principal Electronics Engineer Embedded Hardware Location: Bengaluru Experience: 8 14 years Industry: Automotive / EV / Manufacturing Employment Type: Full-time About Ultraviolette Join the Charge. Create the Future. At Ultraviolette, we are more than just a company we re a movement that s reshaping the future of electric mobility. From building India s fastest electric motorcycle to designing the world s most advanced electric scooter, we thrive on pushing the boundaries of what s possible. We are a team of engineers, designers, and trailblazers united by a passion to craft machines that are sustainable, intelligent, and exhilarating. Every bolt, every line of code, and every component is designed with a singular mission: to accelerate the global shift toward next-generation mobility. Role Overview We are looking for a Principal / Lead Electronics Engineer Embedded Hardware to take ownership of vehicle electronics architecture, embedded systems design, diagnostics, and system-level validation for our next-gen electric vehicles. In this role, you will be at the forefront of developing high-performance electronic control units, telematics, and connected systems for future-ready vehicles. You will drive architecture decisions, system integration, and compliance, working alongside cross-functional teams to bring innovation from concept to the street. Key Responsibilities 1. Vehicle Electronics Architecture Design and bring to production electronic hardware including ECUs, display clusters, and telematics modules. Develop high-speed embedded designs with RF, sensor integration, and communication interfaces (CAN, LIN, UART, SPI, I2C). Create and maintain system schematics, architecture documentation, and interface definitions. 2. Embedded Hardware Design Develop embedded platforms with high-performance microcontrollers/processors to support vision systems, graphics, radar/LiDAR, audio, and OS-based applications. Architect and validate connected systems involving GNSS, LTE, BLE, Wi-Fi. Lead the design and integration of vehicle subsystems like lighting, clusters, IMUs, and more. Collaborate closely with firmware teams on hardware-software integration, bootloaders, and OTA functionality. 3. Diagnostics & Compliance Implement UDS-based diagnostics, fault logging systems, and service tools. Ensure compliance with AIS-004, ISO 26262, and other automotive design standards. 4. Testing & Validation Define and execute component-level and vehicle-level validation test plans. Utilize tools like Vector CANoe, CANalyzer, ETAS INCA, oscilloscopes, and spectrum/network analyzers for debugging and validation. 5. Cross-functional Collaboration Partner with teams across mechanical, software, UX, powertrain, and wire harness for holistic system integration. Work with mobile and cloud teams to enable real-time data streaming, diagnostics, and OTA updates. Actively contribute in design reviews, DFMEAs, and root cause analyses of field issues. Required Qualifications & Skills B.E. / M.E. / B.Tech / M.Tech in Electronics, Electrical, Mechatronics, or related disciplines. 8+ years of embedded hardware design experience, preferably in 2W/EV/automotive domain. Strong understanding of embedded C and scripting languages (e.g., Python, MATLAB, Octave). Experience with circuit simulation tools (e.g., PSPICE, LTSPICE, SIMPLIS, Simetrix). Hands-on expertise in RF design, signal/power integrity, EMI/EMC compliant layouts. Proficiency in PCB design tools (e.g., OrCAD, Altium, Mentor Graphics). Demonstrated experience in designing systems with multi-core processors, memory chips, SoMs, and high-speed interfaces (USB, Ethernet, LVDS, MIPI). Deep knowledge of embedded communication protocols (CAN, LIN, SPI, UART, I2C). Strong debugging and problem-solving skills in hardware validation and field testing. Nice to Have Hands-on experience in vehicle electronics development for 2W, 4W, or electric vehicles. Familiarity with DFT/DFA (Design for Testing/Assembly) methodologies. Experience with manufacturing and compliance testing for embedded hardware. Background in developing connected vehicle ecosystems with OTA capabilities. Passionate about emerging technologies in mobility, EVs, and embedded systems. Be part of India s electric mobility revolution where engineering meets adrenaline. Work on world-class technologies that are pushing global boundaries. Join a culture that encourages innovation, learning, and ownership. Collaborate with passionate teams building next-gen mobility experiences. Qualification : B.E. / M.E. / B.Tech / M.Tech in Electronics, Electrical, Mechatronics, or related disciplines

Job Title: Sourcing Manager Location: Bangalore Employment Type: Full-Time About LiveDeals LiveDeals is a unique initiative by Tracxn aimed at accelerating startup discovery for global investors. It is a curated platform that showcases live fundraising opportunities submitted by startups or their networks (incubators, investors, advisors, etc.). These listings are shared with top global investors, making the fundraising process faster and more transparent for both founders and investors. Role Overview As a Sourcing Manager LiveDeals, you will play a crucial role in both startup acquisition and investor engagement. You ll be responsible for sourcing high-potential startups seeking funds, curating deal listings, understanding investor mandates, and ensuring a seamless match between startups and investors. Your work will directly contribute to shaping the next wave of startup investments globally. Key Responsibilities Deal Sourcing Identify and onboard fundraising startups onto the LiveDeals platform. Build a strong pipeline through channels like startup communities, accelerators, incubators, angel investors, and networks. Develop strategies to tap into new deal-flow sources across geographies and sectors. Investor Engagement & Deal Pitching Analyze startup data and assess deal fit using Tracxn s platform and external sources. Understand investors' investment theses and pitch relevant deals accordingly. Ensure due diligence and conflict checks prior to engagement. Relationship Management Support startups throughout their fundraising journey, acting as a trusted advisor. Build and maintain strong relationships with investors, ensuring a high-quality experience on the platform. Foster long-term engagement and drive positive word-of-mouth across the ecosystem. Documentation & Reporting Maintain and update internal databases with accurate startup and investor information. Share periodic reports on sourcing performance, deal progress, and feedback. Track impact metrics and continuously optimize based on outcomes. Strategic Planning & Platform Growth Work closely with leadership to align sourcing and investor strategies with company goals. Use data-driven insights to optimize matchmaking, improve conversion rates, and refine offerings. Stay up to date on industry trends and investor behavior to adapt and evolve outreach strategies. Other Responsibilities Contribute to new initiatives to scale LiveDeals and enhance investor/startup satisfaction. Support cross-functional collaboration across product, marketing, and operations teams. Requirements 1 6 years of experience in startup sourcing, investor relations, business development, or related roles. Strong knowledge and passion for the startup ecosystem and early-stage fundraising. Excellent communication and relationship-building skills with the ability to interact effectively with founders and investors. Analytical mindset with the ability to match investor theses with relevant deals. Strong decision-making skills backed by logical reasoning and structured thinking. Self-starter with team-first attitude and a passion for helping startups grow. Previous experience in investment networks, venture capital, accelerators, or startup platforms is a plus. About Tracxn Tracxn is a Bangalore-based SaaS company providing a research and deal-sourcing platform to Venture Capital, Private Equity, and M&A teams globally. With a team of 600+ professionals, we serve clients like Andreessen Horowitz, Matrix Partners, Citi, Ferrero, and more.

Job Title: Mechanical Design Engineer Location: Bengaluru Experience Required: 2 to 4 years Minimum Qualification: Bachelor of Engineering (BE) Key Skills Mechanical Product Design 3D Modeling (NX or SolidWorks) Engineering Drawing & Documentation Prototyping & Testing FEA & Tolerance Stack-Up Analysis DFMEA & Risk Assessment Cross-functional Collaboration Supplier & Manufacturing Support Job Summary We are looking for a talented and detail-oriented Mechanical Design Engineer to support the development of innovative mechanical products from concept through to production. The ideal candidate will have 2 4 years of hands-on experience in mechanical design, a strong grasp of engineering principles, and a passion for problem-solving and continuous improvement. Key Responsibilities Support mechanical design efforts for new product development from concept to launch. Create detailed 3D models, engineering drawings, and Bills of Materials (BOMs) using NX or SolidWorks. Build and test prototypes to validate design concepts and performance. Collaborate closely with electrical, software, industrial design, and manufacturing teams. Evaluate material choices, manufacturing processes, and cost implications during the design phase. Perform tolerance stack-up analyses, finite element analysis (FEA), and other engineering calculations. Participate in and support design reviews, DFMEA sessions, and risk assessments. Liaise with suppliers and contract manufacturers to ensure design integrity through production. Maintain accurate documentation in line with engineering change control and regulatory requirements. Contribute to continuous improvement initiatives and intellectual property (IP) development. Qualification : Bachelor of Engineering (BE)

Job Title: Customer Service Associate - Non-Voice Location: Bengaluru, India Company: IntouchCX Experience: 6 months to 4 years Job Type: Full-time About IntouchCX IntouchCX partners with leading brands to deliver outstanding customer experiences across multiple channels voice, chat, email, and social media powered by advanced technology and a driven team. Role Overview As a Customer Service Associate - Non-Voice, you will: Handle customer support through email and chat, resolving technical and service issues. Build trust by empathizing and communicating clearly with customers in writing. Use advanced troubleshooting to provide tailored solutions. Give feedback to improve team services and processes. Manage customer communication during critical events and escalations. Skills & Qualifications 6 months to 4 years experience in customer service, including phone, email, or chat support Fluent in written English with excellent communication skills Experience in gaming or tech support is a plus Strong analytical, multitasking, and troubleshooting skills Self-motivated and eager to learn new technologies daily Team player with a passion for customer service and gaming Benefits Competitive salary with performance-based incentives Continuous learning and career growth opportunities Employee rewards and engagement programs Free food and transport for on-site shifts Comprehensive medical insurance

Job Title: Senior Customer Support Engineer Location: Bengaluru, India Employment Type: Full-Time, Regular Shift: 7:00 PM 4:00 AM IST Overview Aptean is seeking a skilled and dedicated Senior Customer Support Engineer to deliver exceptional technical and functional support for our ERP solutions, with a focus on process manufacturing and Microsoft Dynamics Business Central. You will play a vital role in ensuring high customer satisfaction by efficiently resolving issues, managing customer cases, and collaborating with cross-functional teams to handle escalations. Your expertise across all ERP modules and integrations will help us maintain strong client relationships and continuously improve our support processes. Key Responsibilities Deliver high-quality, timely support to customers across multiple channels (phone, email, live chat) while adhering to SLAs. Manage and document customer cases thoroughly, recording troubleshooting steps, resolutions, and recommendations. Monitor support metrics such as ticket closure rates, escalations, and customer satisfaction scores; provide actionable insights for improvement. Maintain a customer satisfaction score above 96%. Proactively identify trends in support cases to recommend process and product improvements. Ensure knowledge base content is accurate, comprehensive, and adheres to quality standards. Handle complex issues across all ERP modules including P2P, D2B, O2C, and R2R. Collaborate closely with other teams to resolve escalated cases efficiently and and professionally. Continuously build technical and functional expertise to increase self-reliance and reduce escalations. Qualifications Education: Bachelor s degree (required) Master s degree (preferred) Experience: 4 to 8 years in ERP product support, preferably in process manufacturing. Hands-on experience supporting Microsoft Dynamics Business Central (mandatory). Exposure to all ERP modules: Procure-to-Pay (P2P), Demand-to-Bill (D2B), Order-to-Cash (O2C), Record-to-Report (R2R). Technical Skills: Strong SQL knowledge. Windows Server administration and troubleshooting experience. Ability to handle ERP module integrations with add-on products. Soft Skills: Excellent verbal and written communication skills. Strong analytical and problem-solving skills. Ability to multitask and prioritize in a fast-paced environment. Work Conditions Shift-based work required: 7:00 PM to 4:00 AM IST. Reporting Reports to: Customer Experience (CXT) Manager No direct reports. Join a global leader in ERP solutions and be part of a collaborative team dedicated to customer success. We offer the opportunity to grow your skills, work with cutting-edge technology, and make a real impact in a fast-evolving industry.

Senior Member of Technical Staff Location: Bengaluru, Karnataka, India Job Category: Product Development Years of Experience: 3 to 5+ years Job Description: Join Oracle Cerner s platform team as we build a complete healthcare technology platform focused on modernized, automated healthcare. We're working to improve health insights and create human-centric experiences for patients, providers, payers, and the public. This is an exciting new business line that values an entrepreneurial spirit and fosters a creative and energetic environment. As a Senior Member of the Technical Staff, you will play a pivotal role in designing and developing scalable, secure, and observable products. Your contributions will help shape the future of healthcare technology, working with cutting-edge cloud platforms and AI models. You will also lead efforts in solving real-world problems, bringing innovative solutions to production. Responsibilities: Develop and build modules and components for complex, scalable products. Participate in architecture discussions, design sessions, and code reviews. Design and implement functional, reliable, and maintainable software solutions. Develop and optimize code, focusing on performance, security, and quality. Work with cloud platforms (AWS, OCI, Azure) to build and deploy solutions. Write and maintain clean, well-documented code and ensure thorough testing. Collaborate with cross-functional teams to understand requirements and break them down into actionable tasks. Required Skills: Strong proficiency in Java and microservices development. Experience with RESTful web services, Service Oriented Architecture (SOA), and microservice architectures. Proficient in SQL Queries and backend technologies. Experience with cloud platforms such as AWS, OCI, or Azure. Strong understanding of software architecture patterns, design patterns, and data structures. Experience with Jenkins/GIT or other version control tools. Ability to switch technologies as required, maintaining flexibility. Full-stack development knowledge is a plus. Preferred Skills: Experience with AI models and bringing them into production. Knowledge of modern software design and development principles. Oracle Cerner is revolutionizing healthcare by bringing modern technology to improve patient outcomes, reduce costs, and enhance the user experience. We are looking for passionate individuals to join our expanding team and contribute to this mission. If you're excited about reimagining healthcare and thrive in a fast-paced, innovative environment, we want to hear from you!

Location: Bengaluru Designation: Assistant Manager Entity: Deloitte Unleash Your Potential with Deloitte India's impact on the global economy has skyrocketed, and at Deloitte, we offer you an opportunity to unlock your potential by working alongside leaders and organizations that are shaping the future, both in the region and beyond. At Deloitte, we celebrate the whole you. Join us, and you ll be part of a team driven to make an impact that matters by collaborating, innovating, and growing together. About the Team The Technology & Transformation team is about more than just numbers. It s about building upon past achievements, addressing current challenges, and laying the foundation for future success. At Deloitte, we help organizations navigate change, ensuring they stay ahead of the curve. Learn more about the Technology & Transformation Practice. Your Role and Responsibilities As an Assistant Manager (AM) in our Cyber Team, you'll play a key role in building and maintaining positive relationships with both internal teams and clients. Your main goal will be to exceed client expectations and ensure their security and privacy needs are met. Key responsibilities include: Security and Privacy Expertise: Apply knowledge in security and privacy domains such as governance, risk management, compliance, access control, security architecture, incident response, disaster recovery, business continuity, data protection, etc. Industry Standards: Leverage frameworks and standards such as PCI-DSS, ISO/IEC 27001, ISO/IEC 17799, COBIT, ITIL, and others. Risk Management: Demonstrate a deep understanding of security controls and risk management processes. Certifications: Preferably hold certifications like CEH, CISSP, CISA, ISO 27001, ISO 22301, or equivalent. Information Security Management: Assist in ISO 27001-based Information Security Management System (ISMS) implementation and maintenance. Assessing and Improving Security Posture: Evaluate client information security posture, identify risks, and develop solutions to close gaps. Information Security Controls: Review and implement security controls across various areas such as change management, incident management, access management, antivirus management, physical security, etc. Data Privacy: Advise clients on data privacy and information security topics like data leakage prevention and identity management. Client Guidance: Serve as a subject matter expert in security and privacy, supporting clients in developing frameworks and implementing solutions. Audits & Reviews: Conduct information systems audits covering IT infrastructure and advise on best practices for data protection. Desired Qualifications Educational Background: Degree in IT, Computer Science, or related fields. Certifications: PCI-DSS, ISO 27001, ISO 31000, ISO 22301, CISA, ITIL, or equivalent certifications preferred. Other Certifications: CISSP, CEH, GSEC, GCIH, LPT, CCSK, etc. are a plus. Location and Work Style Base Location: Bengaluru Travel: This role involves occasional or frequent travel to client locations. Hybrid Work: Deloitte s default work style is hybrid, tailored to the needs of each domain. Key Expectations for the AM Role As an Assistant Manager at Deloitte, you ll be expected to embrace and live our purpose. You should challenge yourself to identify key issues that matter to clients, your team, and society. Specifically, we expect our AMs to: Inspire and Lead: Lead with integrity, inclusivity, and motivation. Create Purpose: Help shape a vision and purpose that drives positive change. Be Agile: Deliver high-quality results through collaboration and teamwork. Build Diverse Capabilities: Develop and support future capabilities within the team. Influence & Persuade: Ability to influence stakeholders and drive decisions. Collaborate for Solutions: Work together to create new solutions for clients. Drive Value: Leverage business acumen to deliver client value. Expand Business: Spot and leverage new business opportunities. Analytical Thinking: Use data and analytics to inform decisions and recommend impactful solutions. Communication: Effectively communicate and structure ideas for win-win outcomes. Engagement Management: Manage engagements to ensure timely execution and quality results. Adapt to Change: Respond resiliently to changing environments and needs. Manage Quality & Risk: Ensure high-quality results while mitigating risks. Strategic Problem Solving: Apply strategic thinking to solve complex business challenges. Tech Savvy: Use ethical technology practices to create high-impact solutions. Empathy & Inclusion: Foster a safe, inclusive environment where everyone is valued. Growth at Deloitte Connect for Impact: Work alongside exceptional professionals solving complex global issues and making a positive impact on the community, society, and the planet. Empower to Lead: Regardless of your career level, you ll have opportunities to inspire, support, and grow both professionally and personally. Inclusion for All: We value diversity and inclusivity in everything we do. At Deloitte, we are committed to creating a culture where everyone feels respected, valued, and empowered. Drive Your Career: You have the autonomy to shape your career path. With global mobility, cross-business opportunities, and continuous upskilling, you can chart a fulfilling career journey. A Culture of Wellbeing At Deloitte, we prioritize your 360-degree wellbeing. Our workspaces and initiatives cater to your unique needs, including flexibility, accessibility, safety, and support for caregiving. Join us for a workplace where you can thrive. Your Next Step: Unleash Your Potential at Deloitte! Qualification : Degree in IT, Computer Science, or related fields.

Join Firstsource and Make a Difference in Customer Service! At Firstsource Solutions, we are a leading provider of Business Process Management (BPM) services, offering transformative solutions to help clients stay ahead in an ever-evolving world. As trusted partners to over 100 global brands, we are committed to delivering exceptional results through efficiency, insights, and superior service. If you're looking to make an impact and be part of a company that values both personal and professional growth, Firstsource is the place for you. We re currently seeking dedicated and motivated individuals for the Customer Service Associate role! Job Title: Associate / Sr Associate Email/Chat Support Location: Full-Time Function/Department: Operations Grade: H2 Reporting to: Team Leader Role Overview: As a Customer Service Associate, you will be on the frontlines, providing exceptional support to our customers via phone, email, and chat. Your role is crucial in delivering high-quality service, resolving customer issues, and ensuring a positive experience for every customer you interact with. You will be an ambassador of our brand, focusing on building strong customer relationships while maintaining the highest standards of service. Key Responsibilities: Customer Interaction: Respond to customer inquiries via phone, email, and chat in a timely, professional, and effective manner, providing accurate information and solutions. Issue Resolution: Handle customer concerns, including inquiries, product/service issues, billing questions, and general concerns, ensuring resolution with empathy and clarity. Empathy & Communication: Demonstrate understanding and patience when addressing customer needs, ensuring every customer feels heard and valued. Follow-Up: Proactively follow up with customers to ensure their issues have been fully resolved and they are satisfied with the solution. Escalation: For complex issues, escalate to relevant teams or supervisors for quick and effective resolution. Adherence to SLAs: Ensure service level agreements (SLAs) and quality standards are consistently met or exceeded. Compliance: Ensure all actions comply with company policies and regulations, particularly around data protection. Problem Solving: Analyze customer problems, identify root causes, and implement appropriate solutions. Collaboration: Work closely with internal teams to resolve issues that require cross-functional support. Product Knowledge: Stay up-to-date on products and services to provide accurate and relevant information. Record Keeping: Maintain clear, detailed records of customer interactions for accurate documentation. Training & Development: Participate in training to improve customer service skills and problem-solving abilities. Process Improvement: Provide valuable feedback to improve service efficiency and customer satisfaction. Expected Key Results: Achieve high customer satisfaction (CSAT) and Net Promoter Scores (NPS). Consistently meet or exceed quality scores and process-specific metrics. Ensure compliance with standard operating procedures (SOPs). Maintain adherence to scheduled hours and operational guidelines. Preferred Educational Qualifications: Graduate Freshers, or Undergraduates with 2 years of relevant experience in customer service. Preferred Work Experience: Prior experience in customer service is beneficial, especially in a fast-paced, dynamic environment. Competencies & Skills: Communication Skills: Strong English communication skills (both written and verbal). Proficiency in additional European languages is a plus. Customer Service Orientation: Passionate about delivering excellent service and maintaining a calm, composed demeanor, even in challenging situations. Technical Skills: Familiarity with customer service tools, ticketing systems, and CRM software is advantageous. Empathy: Ability to understand customer concerns and respond with patience and care. Adaptability: Flexibility to handle dynamic work environments and changing priorities. Flexibility: Willingness to work flexible hours, including weekends and holidays, as part of a 24/7 customer service operation. Global Impact: Work with a company that serves Fortune 500 and FTSE 100 clients across various industries including Healthcare, Telecommunications, and Banking. Career Growth: Be part of a team that values professional development and offers continuous learning opportunities. Work Flexibility: Embrace the freedom of a dynamic and flexible work environment. Inclusive Culture: Firstsource is committed to diversity and inclusion, creating a workplace where every employee can thrive.

Job Overview Position: Software Engineer 2 Team: Virtual Expert Platform The Virtual Expert Platform is designed to create seamless interactions between customers and experts through capabilities like chat, telephony, video, co-browsing, appointments, secure document sharing, and intelligent routing/matching. As a Software Engineer 2, you will help create world-class experiences for customers and experts by providing high-quality, flexible, and secure collaboration tools, all while ensuring an enjoyable and trusted experience. Responsibilities As a Software Engineer 2, you will be involved in: Functional Requirements & Technical Specifications: Collaborating with stakeholders to gather functional requirements and develop technical specifications. Design & Development: Designing and developing software solutions for web and mobile apps, including prototypes and proof of concepts (POCs). This includes both front-end and back-end development. Hands-on Coding: Engaging in roughly 95% hands-on coding to build and maintain features. Bug Fixing & QA: Troubleshooting defects/bugs during various phases of development (QA, pre-production, production, and post-release patches). Cross-Functional Collaboration: Working closely with product management, quality assurance (QA/QE), business units, and other product teams to deliver results. Design and Architecture Contribution: Contributing to the design and architecture of the platform, ensuring scalability and robustness. Agile Methodologies: Applying Agile Development, SCRUM, or Extreme Programming methodologies to the development process. Qualifications Educational Requirements: BS/MS in Computer Science or an equivalent technical field. Technical Skills: Strong proficiency in Object-Oriented Programming concepts and experience with the entire Software Development Life Cycle (SDLC). Expertise in Software Design and Architecture. Hands-on experience with unit testing and Test Driven Development (TDD). Solid Android/Kotlin experience for native application development. Strong understanding of UI/UX best practices to create user-friendly and intuitive interfaces. Innovative Work Environment: Work on cutting-edge technologies to create impactful products that help people manage and improve their financial lives. Collaborative Culture: Be part of a diverse, dynamic team that values collaboration and cross-functional teamwork. Hands-On Experience: You will be coding and solving real-world challenges in a role that emphasizes hands-on development and technical innovation. Impactful Work: Your work will directly contribute to a platform that helps customers and experts collaborate effectively, driving better financial outcomes. This role offers a great opportunity for someone with strong technical skills and a passion for delivering high-quality solutions. If you thrive in a hands-on environment and want to make an impact at a leading financial technology company, we encourage you to apply! Qualification : BS/MS in Computer Science or an equivalent technical field.

Customer Success Manager Location: Bengaluru Experience: 10+ Years About Saviynt Saviynt is an identity authority platform designed to power and protect the digital workplace. In an era of rapid digital transformation and increasing cyber risks, organizations need solutions that balance security with agility. Saviynt s Enterprise Identity Cloud offers unparalleled visibility, control, and intelligence, enabling businesses to defend against threats while providing users with the right access at the right time. Role Summary As a Customer Success Manager (CSM), you will be responsible for ensuring customer loyalty, satisfaction, and adoption of Saviynt s innovative products and services. Using a customer-centric approach, you will drive value-based outcomes, oversee adoption strategies, and facilitate customer expansion opportunities. Your ultimate goal is to ensure customer success, leading to higher retention, increased adoption, and a strong customer advocacy network. Key Responsibilities Customer Relationship Management Serve as the primary point of contact for customers post-implementation. Develop and maintain deep, trusted relationships with key stakeholders. Act as a customer advocate, gathering feedback and driving improvements. Subscription & Adoption Strategy Monitor customer health and proactively address adoption barriers. Manage the subscription renewal pipeline, ensuring high retention rates. Educate customers on new features and releases to drive adoption. Collaboration & Problem-Solving Work closely with Sales, Implementation Partners, and Cross-Functional Teams to enhance customer experience. Conduct regular health checks, resolve adoption challenges, and ensure smooth issue resolution. Lead customer meetings, track action items, and drive timely execution. Continuous Improvement & Growth Identify upsell and cross-sell opportunities to drive revenue expansion. Provide insights into product utilization trends and recommend improvements. Support process improvement initiatives to enhance customer success operations. What You Bring Bachelor s degree in Computer Science, Engineering, or a related field 10+ years of experience in customer-facing roles such as Customer Success, Account Management, or Professional Services Experience in Identity & Access Management (IAM), Cybersecurity, and Compliance (preferred) Strong knowledge of cloud, hybrid, and on-premise IT architectures Ability to translate complex technical concepts into business-friendly language Proven ability to manage relationships and navigate challenging customer interactions Experience in fast-paced, high-growth SaaS environments Availability to engage with customers during North America hours Be part of a high-growth, industry-leading identity security company Work on cutting-edge IAM solutions that power global enterprises Collaborate with a passionate, customer-driven team Enjoy a dynamic, flexible, and inclusive work environment Saviynt is an equal opportunity employer, and we welcome applicants from diverse backgrounds. Join us in shaping the future of identity security!

Customer Success Manager (Commercial/SMB) Location: Bengaluru Experience: 3-5 Years (Management), 10+ Years (Customer Success) Shift: North American Customer Hours About Saviynt Saviynt is an identity authority platform that empowers organizations to secure and manage digital access while enabling innovation. As businesses navigate digital transformation and increasing cyber risks, Saviynt s Enterprise Identity Cloud provides unparalleled visibility, control, and intelligence to protect users while ensuring seamless access to essential tools and technologies. Role Overview As a Customer Success Manager (CSM) Commercial/SMB, you will be responsible for customer loyalty, retention, and adoption of Saviynt s solutions. This role requires a proactive leader who can drive value-based outcomes, provide strategic oversight, and mentor a team of 4 CSM Associates in India. You will collaborate closely with cross-functional teams, ensure successful onboarding, and help customers maximize the value of their investment in Saviynt. Key Responsibilities Customer Relationship & Success Management Serve as the primary point of contact for customers post-implementation. Manage a regional book of business focused on Commercial/SMB customers. Develop and maintain strong relationships with key customer stakeholders. Oversee customer health and proactively eliminate adoption barriers. Manage subscription renewals, ensuring high retention rates. Monitor product utilization trends and recommend improvements. Strategic Growth & Expansion Identify and develop up-sell & cross-sell opportunities. Drive customer education on new features & releases. Gather customer feedback and provide insights to product & engineering teams. Collaboration & Process Improvement Work with Sales, Implementation Partners, and Internal Teams to enhance customer experience. Conduct routine health checks and coordinate remediation plans when needed. Lead customer meetings, track action items, and ensure execution. Implement and improve customer success best practices. Team Leadership & Mentorship Lead and coach 4 CSM Associates in India. Oversee team initiatives and ensure alignment with customer success goals. Travel & Availability Available to work North America hours to support customers. Travel to customer sites (up to 50%) when required. What You Bring Bachelor s degree in Computer Science, Engineering, or related field 10+ years of experience in customer-facing roles (Customer Success, Account Management, or Professional Services) 3-5 years of experience in people management Experience in Identity & Access Management (IAM), Cybersecurity, or Compliance (Required) Strong knowledge of cloud, hybrid, and on-premise IT architectures Ability to translate technical concepts into business-friendly language Track record of managing customer relationships and resolving challenges SaaS experience in a fast-paced, high-growth environment Perks & Benefits Medical, Dental, Vision, Life Insurance 401K Plan Unlimited PTO & Sick Leave Daily Catered Lunches & Employee Recognition Programs Team Socials & Holiday Parties Salary: $150,000 - $180,000 per year (Plus eligibility for discretionary bonus based on performance) Not accepting applications from candidates based in California, Colorado, and Washington Security & Compliance Responsibilities As part of this role, you will be required to: Complete Security & Privacy Awareness Training during onboarding and annually thereafter. Adhere to Information Security & Privacy Policies, including but not limited to: Data Classification, Retention & Handling Policy Incident Response Policy & Procedures Business Continuity/Disaster Recovery Policy Mobile Device & Access Control Policies Saviynt is a high-growth, industry-leading company in identity security. You will have the opportunity to: Work on cutting-edge IAM solutions for global enterprises. Drive real impact in a customer-centric role. Be part of a collaborative, diverse, and inclusive work environment. If you are passionate about customer success and thrive in a dynamic environment, we d love to hear from you! Saviynt is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, disability, or veteran status.

Minimum Qualifications: Bachelor's degree in Computer Science or IT-related field, or equivalent practical experience. 3 years of experience with systems automation and tooling using Python, Go, or any other programming language. 3 years of experience in managing technical infrastructure (e.g., deployment, maintenance, troubleshooting). 3 years of experience in Linux Internals, Networking, and Systems administration. Preferred Qualifications: 6 years of experience in implementing, troubleshooting, and supporting computing systems. Experience with DevOps tools such as Terraform, Puppet, Ansible, Jenkins. Experience with cloud provider ecosystems of cloud service providers. Experience in supporting large-scale complex cloud-based infrastructure. Experience in one of the High Performance Computing (HPC) Schedulers such as LSF, Symphony, NC, or SLURM. Excellent investigative, problem-solving, and communication skills. About the Job: Systems Development Engineering (SDE) at Google is a role where you manage services and systems at scale. SDEs creatively put their engineering discipline to use automating the mundane and reducing toil. We don t just write code to fix bugs but emphasize the development of tools and solutions that fix classes of problems. We know it s hard to control what you can t measure so we focus on observability: instrumenting first, then turning data into knowledge, and finally knowledge into action. We know that the operational efficiency of Google systems, services, virtual compute environments, and the operating systems that power them impact the environment, not just the bottom line. We know that working together we can do more, and that community matters. Google brings together people with a wide variety of backgrounds, experiences, and perspectives. We encourage them to collaborate, think big, and take risks in a blame-free environment. We promote self-direction to work on meaningful projects while striving to create an environment that provides the support and mentorship needed to learn and grow. Together we engineer and build the infrastructure, tools, access, and telemetry for systems that enable orchestration of Google-scale services. Come build things that matter. In this role, you will be responsible for building and operating the underlying foundation infrastructure used for designing custom silicon. This includes compute platforms, CI/CD, Cloud, groups and Access Control Lists (ACLs), source control, dashboards, resource economy, and bench labs used by silicon engineers in their daily work. Google's mission is to organize the world's information and make it universally accessible and useful. Our team combines the best of Google AI, Software, and Hardware to create radically helpful experiences. We research, design, and develop new technologies and hardware to make computing faster, seamless, and more powerful. We aim to make people's lives better through technology. Responsibilities: Ensure the timely delivery of silicon designs using Google Cloud Platform (GCP) within a fluid environment. Monitor and uphold high standards for internal services on Google Cloud. Provide support, maintain, and deploy team-supported infrastructure and documentation. Collaborate closely with engineering teams to implement and develop on Google Cloud infrastructure. Automate tasks wherever needed. Qualification : Bachelor's degree in Computer Science or IT-related field, or equivalent practical experience.

Support Administrator Night Shift (US Time Zone, Voice Support) Location: Bangalore, India Power the Future with Us! SolarEdge (NASDAQ: SEDG) is a global leader in high-performance smart energy technology, powering homes and businesses across 133+ countries. With a commitment to innovation and sustainability, we offer intelligent solar inverters, battery storage, EV charging, and complete home energy management solutions. We are looking for a Support Administrator to join our dynamic team and play a vital role in ensuring seamless support operations for our customers and internal teams. About the Role As a Support Administrator, you will be responsible for handling case escalations, processing replacement part shipments, and assisting the technical support team with shipping, case management, and reimbursement inquiries. You will be the key point of contact for internal employees and customers, ensuring smooth communication and resolution of their concerns. This role requires working exclusively in night shifts (US Time Zone) and handling voice support. Key Responsibilities Customer & Internal Support: Answer customer and internal calls regarding shipment status and proactively communicate about any shipping delays or resolutions. Case Management: Follow up on cases that need additional information and ensure timely resolution. Shipment Handling: Process shipment inquiries, create return shipping labels, and coordinate part number updates for accuracy. Escalation Management: Handle reimbursement inquiries, out-of-warranty claims, and escalate complex cases to the appropriate teams. Cross-Team Coordination: Work closely with upper-level technical support and other departments to ensure smooth case processing and shipment accuracy. Job Requirements High school diploma or equivalent (Bachelor s degree preferred). 1-2 years of experience in Administrator, Processor, Customer Support, or a similar role. Strong customer service skills, with the ability to stay calm in challenging situations. Proficiency in Microsoft Excel and other Microsoft applications. Excellent data entry and typing accuracy. Strong communication, problem-solving, and analytical skills. Ability to prioritize and multitask efficiently in a fast-paced environment. Competitive salary and benefits package Career growth and skill development opportunities Diverse and inclusive work environment Regular training and upskilling programs Transportation and meal allowances for night shift workers At SolarEdge, our success is built on the talent and passion of our people. Join us in creating a future where clean, green energy powers the world! Apply now and be a part of our mission! Qualification : High school diploma or equivalent

Power the Future with Us! SolarEdge (NASDAQ: SEDG) is a global leader in high-performance smart energy technology, with over 5,000 employees, offices in 34 countries, and millions of products installed in 133+ countries. Our diverse product offering includes intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems. By leveraging world-class engineering capabilities and maintaining a relentless focus on innovation, we aim to create a world where clean, green energy from the sun powers homes, businesses, and communities everywhere. Join Us as a Japanese-Speaking Customer Service Specialist! We are expanding our Global Technical Center and looking for a talented individual to provide innovative solutions for the Japanese international market. This is your chance to become an expert in SolarEdge products and the solar energy industry. Location: Brand-new offices with a collaborative environment, transportation, meals, and a competitive compensation package. Work Hours: Japan Standard Time Language Requirement: Japanese Proficiency (JLPT N2/N3) Customer Support: Answer inbound chats, emails, and cases from customers and contractors promptly and professionally. Troubleshooting: Assist with diagnosing and resolving grid-tie solar inverter issues using product schematics, knowledge bases, and technical documentation. Operations Coordination: Validate authorization to release replacement parts as needed. Knowledge Management: Update the internal knowledge database with new troubleshooting solutions. Database Management: Maintain customer monitoring databases and create system layouts upon request. Documentation: Record all interactions and activities in the ticketing system and software platforms. Collaboration: Work closely with peers, managers, and operations teams to enhance service quality. Job Requirements 1-3 years of experience in customer service, technical helpline, or remote support. Technical or engineering qualification (preferred in Electrical/Electronics). Basic understanding of IP network technology. Experience with solar electric products is a plus. Exceptional listening and questioning skills. Strong written and spoken English communication skills. Ability to multitask in a fast-paced environment. Prior experience working in an international organization (preferred). Ability to work in a continuous shift model. Excellent interpersonal and problem-solving skills. Japanese language proficiency (JLPT N2/N3) Read, Write, and Speak. Exciting career growth in the renewable energy sector. Competitive salary and benefits package. Diverse and inclusive workplace. Regular training and upskilling programs. Meal and transportation allowances. At SolarEdge, we recognize that our success comes from the talented and diverse workforce that drives innovation. We are committed to hiring and retaining top talent to ensure continuous business growth and performance. Join us and be part of the clean energy revolution!

Job Title: Senior Cloud Data Engineer Experience: 10+ Years Location: Bengaluru About Capgemini Invent: Capgemini Invent is the digital innovation, consulting, and transformation brand of the Capgemini Group. It brings together leading expertise in strategy, technology, data science, and creative design to help CxOs reimagine their businesses. We are a global business line dedicated to helping organizations envision and build what s next. Your Role: As a Senior Cloud Data Engineer at Capgemini Invent, you will design, develop, and maintain scalable data pipelines using advanced cloud technologies to ensure smooth data integration and efficient workflows. You will collaborate with cross-functional teams to deliver robust and optimized data solutions while ensuring compliance and security throughout the process. Key Responsibilities: Design, develop, and maintain scalable data pipelines using AWS services. Optimize data storage and retrieval processes to ensure efficiency and accessibility. Ensure data security and compliance with industry standards, including data privacy laws. Manage large volumes of data, focusing on accuracy, integrity, and secure accessibility. Develop and refine data processes for data modeling, mining, and production. Implement quality checks, data validation, and monitoring of data flows. Collaborate with data scientists, analysts, and IT teams to meet data requirements. Work closely with data architects and modelers on project objectives and solutions. Troubleshoot and resolve issues in data pipelines, ensuring performance tuning and optimization. Develop and implement disaster recovery procedures to safeguard data. Ensure seamless integration of HR and other business data into cloud-based environments. Research new opportunities for data acquisition and discover additional uses for existing data. Stay up-to-date with the latest cloud technologies, data management practices, and trends, including Generative AI. Recommend and implement improvements to enhance data reliability, efficiency, and quality. Your Profile: 10+ years of experience in cloud data engineering. Proficiency with cloud platforms such as AWS, Azure, or Google Cloud. Experience with data pipeline tools like Apache Spark, AWS Glue, or similar technologies. Strong programming skills in Python, SQL, Java, or Scala. Familiarity with Snowflake, Informatica, or similar tools is an advantage. In-depth knowledge of data privacy laws, security best practices, and data governance. Expertise in analyzing and interpreting complex datasets to derive actionable insights. Strong communication, collaboration, and problem-solving skills. Knowledge of database technologies, including SQL, Big Data, and Cloud-based systems. Passion for learning and keeping up with emerging technologies, particularly in Generative AI. Experience working in an Agile framework and managing multiple projects simultaneously. Ability to adapt to evolving priorities and business needs. What You Will Love About Working Here: Flexibility: Enjoy flexible work arrangements such as remote work or flexible hours, ensuring a healthy work-life balance. Career Growth: We offer numerous opportunities for career advancement and personal development, helping you explore diverse paths and expand your skills. Certifications & Learning: Gain valuable certifications in cutting-edge technologies, including Generative AI, to stay ahead of the curve. About Capgemini: Capgemini is a global business and technology transformation partner that helps organizations accelerate their dual transition to a digital and sustainable world. With a team of 340,000 professionals in over 50 countries, we are dedicated to making a tangible impact on enterprises and society. Trusted by clients for over 55 years, Capgemini uses its deep industry expertise and cutting-edge technologies such as AI, cloud, and data to unlock the full potential of businesses worldwide. In 2023, the group reported global revenues of 22.5 billion.

Mission As a Spark Backline Engineer you will help our customers to be successful with the Databricks Data Intelligence platform by resolving important technical customer escalations and the support team. You will be the technical bridge between support and engineering and the first line of defense for engineering. You will ensure that all issues are vetted by you before it reaches the engineering team. You will report to the Senior Backline Manager of the Backline Escalations Team. Outcomes Troubleshoot, resolve and suggest deep code-level analysis of Spark to address complex customer issues related to Spark core internals, Spark SQL, Structured Streaming and Databricks Delta. Provide best practices guidance around Spark runtime performance and usage of Spark core libraries and APIs for custom-built solutions developed by Databricks customers. Help the support team with detailed troubleshooting guides and runbooks. Contribute to automation and tooling programs to make daily troubleshooting efficient. Work with the Spark Engineering Team and spread awareness of upcoming features and releases. Identify Spark bugs and suggest possible workarounds. Demonstrate ownership and coordinate with engineering and escalation teams to achieve resolution of customer issues and requests Participate in weekend and weekday on call rotation. Competencies Minimum 5 years' experience developing, testing, and sustaining Python or Java or Scala-based applications. Comfortable with compiling, building and navigating the Apache Spark source code. Comfortable with identifying and applying patches/bug fixes to the Apache Spark source code. Experience in Big Data/Hadoop/Spark/Kafka/Elasticsearch data pipelines. Hands-on experience with SQL-based database systems. Experience in JVM, GC, Thread dump-based troubleshooting is required. Experience with AWS or Azure related services. Bachelor's degree in Computer Science or a related field is required. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visithttps://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone. Qualification : Bachelor's degree in Computer Science or a related field is required.