Loan Recovery Jobs in Chennai

Job Title: Specialist Banking Operations (Disputes & Chargebacks) Location: Chennai Employment Type: Full-time About Zeta: Zeta is a next-gen banking technology company redefining how banks and fintechs build and launch modern financial products. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta offers the industry s first fully cloud-native, API-driven banking stack Zeta Tachyon supporting issuance, processing, core banking, lending, fraud & risk, and more, all from a single vendor platform. With over 15 million cards issued globally, Zeta is transforming customer experiences for leading banks and fintechs across global markets. Zeta Tachyon enables: Digital-first cardholder experiences Native embeddable banking support Hyper-personalized card programs Rapid product configuration and launch Real-time innovation via APIs and event streams Next-gen back-office and compliance capabilities Zeta has a global team of 1700+ employees, 70% of whom are in R&D. In 2021, Zeta raised $280 million at a $1.5 billion valuation, backed by SoftBank, Mastercard, and other top investors. About the Role: We re hiring a Cards Dispute & Chargeback Specialist to join our Banking Operations team. In this role, you will manage end-to-end dispute and chargeback operations for debit, credit, and prepaid card transactions. The ideal candidate will have hands-on experience with card network regulations (Visa, Mastercard, RuPay, UPI), strong analytical skills, and the ability to work effectively with cross-functional teams and external partners. Key Responsibilities: Manage the entire dispute lifecycle for debit, credit, and prepaid card transactions. Investigate dispute scenarios such as: Fraudulent transactions Merchandise not received Service not rendered Duplicate billing Other eligible chargeback cases Assess dispute validity per card network regulations (Visa, Mastercard, RuPay, UPI). Execute chargeback processes: representments, pre-arbitrations, compliance cases, etc. Prepare and submit supporting documentation in line with scheme-defined timelines. Collaborate with issuers, acquirers, merchants, customers, and internal teams for case resolution. Stay up-to-date on regulatory guidelines (RBI, PCI DSS) and scheme rules. Track and report key operational metrics: Dispute volumes Aging reports Recovery rates Win/loss ratios SLA adherence Communicate professionally with customers regarding dispute status and outcomes. Support internal/external audits, regulatory reporting, and compliance assessments. Identify areas for process automation and continuous improvement to boost operational efficiency. Required Skills & Competencies: Familiarity with fraud detection tools, dispute management systems, and transaction monitoring platforms. Strong understanding of RBI regulations, PCI DSS, and other financial compliance frameworks. Exposure to process improvement methodologies (e.g., Lean Six Sigma, RPA). Excellent analytical, investigative, and problem-solving skills. Effective communication and stakeholder management skills. High attention to detail with the ability to manage sensitive cases discreetly. Ability to work independently while maintaining team alignment and compliance standards. Qualifications & Experience: Bachelor s degree in Finance, Business Administration, or a related field. 3 5 years of experience in banking operations, fintech, or card processing environments. Minimum 2 years of experience specifically handling disputes and chargebacks. Equal Opportunity: Zeta is proud to be an equal opportunity employer. We are committed to fostering an inclusive workplace that celebrates diverse backgrounds, cultures, and perspectives. We welcome applications from all individuals and believe that diversity drives innovation and success. Qualification : Bachelors degree in Finance, Business Administration, or a related field

Designation: DevOps Engineer Location: Chennai Experience: 3-5 Years Qualification: Any Degree Employment Type: Full-Time Role Overview We are seeking a highly skilled DevOps Engineer with deep expertise in AWS cloud infrastructure, large-scale application deployment, database optimization, and ETL/OLAP workloads. The ideal candidate will design, deploy, and manage scalable, secure, and high-performing web applications, collaborating closely with project heads, development teams, and stakeholders to align infrastructure solutions with business objectives. Key Responsibilities Architect, build, and manage scalable cloud infrastructure on AWS supporting large-scale applications. Deploy, optimize, and maintain Magento applications with a focus on performance and security. Implement load balancing and traffic distribution strategies to ensure application scalability. Manage AWS compute services: EC2, Lambda, ECS, EKS, and Fargate for containerized workloads. Administer AWS database services, including RDS (MySQL, PostgreSQL, Oracle HeatWave), DynamoDB, Redshift, and Aurora for efficient data management. Optimize ETL pipelines and OLAP workloads using AWS Glue, Data Pipeline, Step Functions, and Athena. Implement caching solutions via Redis, Memcached, and AWS ElastiCache to boost application speed. Manage CDN with AWS CloudFront for seamless content delivery. Monitor system and application performance using New Relic, AWS CloudWatch, Prometheus, and Grafana. Configure and secure networking with AWS VPC, Route 53, API Gateway, and AWS WAF. Automate deployment, scaling, and infrastructure management using CI/CD pipelines and Infrastructure as Code tools such as Terraform and AWS CloudFormation. Enforce security best practices including IAM roles, security groups, firewalls, and encryption. Troubleshoot and proactively resolve system failures and performance issues. Required Skills & Qualifications 3-5 years of hands-on experience in DevOps, Cloud Engineering, or System Administration roles. Strong expertise with AWS services, including: Compute: EC2, Lambda, ECS, EKS, Fargate Databases: RDS (MySQL, PostgreSQL, Oracle HeatWave), Redshift, Aurora Networking: VPC, Route 53, API Gateway, AWS WAF Storage: S3, EFS, FSx, Glacier ETL & OLAP: AWS Glue, Data Pipeline, Athena, Step Functions Monitoring: New Relic, CloudWatch, Prometheus, Grafana Experience managing large-scale applications ensuring high availability and performance. Proficiency in caching technologies: Redis, Memcached, AWS ElastiCache. Strong understanding of CDN technologies like AWS CloudFront. Skilled in infrastructure automation with Terraform, CloudFormation, and CI/CD pipelines. Proficient in scripting languages such as Bash, Python, and Terraform for automation tasks. Ability to independently manage end-to-end cloud infrastructure. Preferred Qualifications Experience deploying and optimizing Magento applications. Familiarity with microservices architecture and serverless computing. Knowledge of cost optimization strategies and cloud resource management. Experience with multi-region deployments and disaster recovery planning. Exposure to other cloud platforms such as Google Cloud Platform (GCP) or Microsoft Azure is a plus. Qualification : Any Degree

Job Title: Senior Technical Engineer Cloud Location: Chennai Experience: 3 5 Years Position Overview: We are looking for a skilled and self-driven Senior Technical Engineer Cloud to design, maintain, and optimize cloud-based infrastructure across various environments including Development, Testing, UAT, and Production. The ideal candidate will have hands-on experience with AWS, Azure, and GCP, solid system administration skills, and a strong grasp of cloud-native design patterns, automation, and DevOps best practices. Key Responsibilities: Design and implement best-practice cloud architectures for various deployment environments (Dev, Test, UAT, Prod). Manage and maintain cloud infrastructure and shared services across AWS, Azure, and GCP platforms. Provide system administration support (Linux/Windows), including configuration, troubleshooting, and automation. Take ownership of production environments, including upgrades, releases, and incident management. Troubleshoot issues across cloud infrastructure, networking, shared services, and application stacks. Participate in on-call rotations to ensure high availability and performance of cloud infrastructure. Manage licensing, monitoring, and performance of various cloud-based services. Develop and manage automation scripts using tools such as Terraform and PowerShell to improve efficiency and reduce manual work. Provision and manage key AWS resources: EC2, Load Balancers, Route 53, EBS, VPCs, along with Linux/Windows servers, IIS, and firewall rules. Propose and implement performance, cost, and security optimizations for cloud environments. Administer Kubernetes clusters, especially AKS, including setup of HPA (Horizontal Pod Autoscaler) and VPA (Vertical Pod Autoscaler). Implement CI/CD pipelines and workflows using industry-standard tools. Integrate monitoring and logging tools such as Prometheus and Grafana for real-time metrics and analysis. Develop and maintain infrastructure for Azure Synapse, Databricks, Azure Data Factory, including performance tuning. Automate scheduling of services (e.g., Azure VM, Synapse, SQL Pools) using Azure Automation Accounts. Create and manage alerts and diagnostic settings via scripts for continuous monitoring of all resources. Desired Candidate Profile: Bachelor's degree in Computer Science, Engineering, or a related field. 3 5 years of hands-on experience in cloud infrastructure management. Strong expertise in AWS, Azure, and optionally GCP. Proficiency in Linux/Windows administration, cloud automation, and scripting. Practical experience with Terraform, PowerShell, Kubernetes, and CI/CD tools. Knowledge of cloud security, cost optimization, and performance tuning. Familiarity with monitoring tools and log analytics platforms. Excellent problem-solving skills and a proactive mindset. Strong communication and collaboration skills. Qualification : Bachelor's degree in Computer Science, Engineering, or a related field

Job Title: Cloud Infrastructure Engineer Location: Chennai / Madurai, India Experience: 8 13 Years Qualification: Bachelor s Degree (or equivalent) Job Summary: We are seeking an experienced Cloud Infrastructure Engineer with 8 to 13 years of hands-on experience in managing and automating cloud infrastructure environments. The ideal candidate will have deep expertise in AWS or Azure, strong scripting and automation skills, and a solid background in Windows/Linux server administration and network fundamentals. Key Responsibilities: Design, implement, and manage scalable, secure, and resilient infrastructure in AWS and/or Azure. Manage Identity and Access Management (IAM) including integration with Active Directory, Domain Controllers, and Group Policies. Develop and maintain automation scripts using PowerShell, CLI, Python, Lambda, and Terraform. Perform systems administration for both Windows and Linux platforms, including patch management and compliance. Utilize cloud-native monitoring tools for system health checks, alerting, and performance optimization. Configure and manage load balancers, auto-scaling sets, and high-availability infrastructure. Implement and manage secure network configurations, including TCP/IP, DNS, DHCP, routing (BGP), IPSEC tunnels, Azure/AWS VPN, Direct Connect, and ExpressRoute. Manage SFTP, SSL protocols, and cloud security services like WAF. Participate in routine operational tasks such as backups, security hardening, server provisioning, cloud migration, DR setup, and incident management. Collaborate with cross-functional teams to resolve complex infrastructure challenges. Required Skills: Deep technical expertise in AWS or Azure (knowledge of OCI is a plus). Strong scripting and Infrastructure as Code (IaC) experience using Terraform, Ansible, CloudFormation, PowerShell, Bash, and Python. Proven experience with infrastructure monitoring, security, patching, and compliance. In-depth understanding of networking concepts and cloud connectivity. Excellent communication, presentation, and analytical problem-solving skills. Preferred: Relevant certifications in AWS or Azure. Preferred Industries: IT Services Cloud/Managed Service Providers (MSPs) SaaS Companies Consulting Firms Note: This role is infra-focused not a DevOps or application support position. Candidates with direct cloud infrastructure management experience will be prioritized over those with only ticketing or support exposure. Profiles heavily involved in DevOps pipelines or application deployments will not be considered unless they have strong infra experience. Qualification : Bachelors Degree (or equivalent)

Job Title: Debt Manager Recoveries Function/Department: Collections Experience: 2+ years of relevant experience Education: Graduate: Any discipline Postgraduate: MBA, PGDM Job Purpose: As a Debt Manager Recoveries, you will be responsible for planning, organizing, and overseeing collections and debt recovery activities. You will manage collection agencies in your assigned territory, ensure EMI retrieval efficiency, and ensure adherence to banking and regulatory guidelines. Your role contributes to the bank s financial health by minimizing delinquencies and optimizing recovery processes. Roles & Responsibilities: Debt Collection & Recovery: Manage the collections process for assigned debts and ensure timely EMI retrieval. Regularly track portfolio performance for specific buckets and delinquency trends. Focus on non-starter cases and implement effective recovery strategies. Follow up with default customers and ensure maximum repayment compliance. Agency & Team Management: Allocate recovery targets to collection agencies or in-house teams. Monitor agency performance and ensure compliance with bank policies. Ensure adherence to legal guidelines and ethical collection practices. Risk & Legal Actions: Trace absconding defaulters and initiate the recovery process. Recommend legal actions for non-recoverable cases and coordinate with the legal team. Follow up on pending legal cases to ensure timely resolution. Reporting & Compliance: Maintain and update delinquent account history and collection records. Provide and analyze MIS reports (daily, weekly, and monthly collection performance). Ensure strict adherence to regulatory and internal collection policies. Key Competencies: Strong knowledge of collections, debt management, and recovery strategies. Experience in managing agencies and tracking portfolio delinquency. Ability to negotiate, persuade, and influence customers for timely payments. Strong analytical skills to review collection trends and performance metrics. Understanding of legal & regulatory frameworks related to debt collection. Be part of a high-impact role in the banking sector. Work in a dynamic, target-driven environment with career growth opportunities. Contribute to the financial stability and risk management of the bank. If you are a results-driven professional with expertise in collections and recovery, we would love to hear from you! Qualification : Graduate: Any discipline Postgraduate: MBA, PGDM

Lead DevOps Engineer Location: Chennai, India Experience: 4 to 8 years Employment Type: Full-time About the Role We re looking for a Lead DevOps Engineer with 4 8 years of hands-on experience to drive automation, scalability, and efficiency across our infrastructure and deployment pipelines. This role will be instrumental in building, managing, and optimizing our CI/CD workflows, containerization strategies, and cloud-based deployments. Key Responsibilities System Administration: Manage and administer Linux-based systems (Ubuntu, CentOS, RHEL) and also provide support for Microsoft and macOS platforms. Cloud Infrastructure: Work with AWS, Azure, or GCP to deploy, manage, and monitor cloud-hosted applications and environments. Infrastructure as Code (IaC): Automate provisioning of infrastructure using tools like Terraform, CloudFormation, or similar. Containerization & Orchestration: Deploy and manage containerized applications using Docker and Kubernetes. CI/CD Pipelines: Design, implement, and maintain CI/CD pipelines for various tech stacks including Node.js, React.js, Java Vert.x, MongoDB, and MySQL. Monitoring & Logging: Set up and manage monitoring tools and logging frameworks (e.g., Prometheus, Grafana, ELK stack). Security: Implement security best practices across infrastructure, including access controls, secrets management, and compliance checks. Documentation: Create and maintain clear documentation of system configurations, processes, and DevOps best practices. Collaboration: Work cross-functionally with developers, QA, and other stakeholders to ensure seamless code integration and deployment. Required Skill Sets Strong knowledge of Automation, CI/CD, Containerization, and IaC. Experience with Docker, Kubernetes, Git, and tools like Jenkins, GitLab CI, or CircleCI. Proficiency in scripting (e.g., Bash, Python, Shell) for automation tasks. Working knowledge of cloud platforms (AWS, Azure, or GCP). Solid understanding of networking, monitoring, and system security. Hands-on experience with MongoDB, MySQL, and deployment of Node.js, React.js, Java Vert.x stacks. Excellent collaboration and communication skills. Nice to Have Experience with serverless frameworks. Familiarity with service mesh technologies (e.g., Istio, Linkerd). Exposure to DevSecOps practices.

Experience: 4 to 8 years Employment Type: Full-time Skill Sets: Automation, Continuous Integration/Continuous Deployment (CI/CD), Containerization, Infrastructure as Code (IaC), Version Control, Monitoring and Logging, Networking, Security, Collaboration and Communication Job Responsibilities: Administer Ubuntu, CentOS, and Red Hat Linux Operating Systems. Understanding of cloud computing platforms like AWS, Azure, or GCP, and experience deploying and managing applications in the cloud. Manage Microsoft and Mac Operating Systems. Create scripts for automating infrastructure provisioning. Evaluate and implement new AWS services and solutions. Manage DevOps processes and system services like Docker, Kubernetes, Git, and CI/CD pipelines. Knowledge in deploying various tech stacks like Nodejs, Reactjs, Java VertX, MongoDb, MySQL. Create and maintain comprehensive documentation for infrastructure configurations, processes, and procedures.

Description Job Requirements Job Title: DevOps Engineer Company Name: IDFC FIRST Bank Job Type: Full-Time Job Category: Technology, Analytics & Digital Banking Department: New Age > Information Technology > Engineering > Digital Engineering Location: Chennai, Tamil Nadu, India IDFC FIRST Bank is seeking a highly skilled and motivated DevOps Engineer to join our growing team in Chennai, Tamil Nadu. As a DevOps Engineer, you will play a crucial role in our New Age department, specifically in the Information Technology, Engineering, and Digital Engineering teams. You will be responsible for designing, implementing, and maintaining our DevOps processes and tools to support our digital banking initiatives. Key Responsibilities: Design, implement, and maintain our DevOps processes and tools to support our digital banking initiatives Collaborate with cross-functional teams to identify and implement automation opportunities Monitor and maintain the health and performance of our systems and applications Troubleshoot and resolve any issues in a timely manner Continuously improve our DevOps processes and tools to increase efficiency and productivity Stay up-to-date with industry trends and best practices in DevOps and digital banking Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field Minimum of 3 years of experience in a DevOps role Strong knowledge of DevOps principles and best practices Experience with automation tools such as Ansible, Puppet, or Chef Proficient in scripting languages such as Python, Bash, or PowerShell Experience with cloud platforms such as AWS, Azure, or Google Cloud Knowledge of containerization technologies such as Docker and Kubernetes Familiarity with Agile methodologies and CI/CD pipelines Excellent problem-solving and troubleshooting skills Strong communication and collaboration skills Ability to work in a fast-paced and dynamic environment If you are passionate about DevOps and digital banking and want to be a part of a dynamic and innovative team, then we want to hear from you! Join us at IDFC FIRST Bank and help us revolutionize the banking industry with cutting-edge technology. Qualification : Bachelor's degree in Computer Science, Engineering, or a related field

Job Description We are seeking an experienced Engineer with a strong background in Windows & Linux Administration. The ideal candidate will have at least 5 years of experience in application & production support, with a strong focus on both Windows &Linux ecosystems Desired Candidate Profile 4+ years of experience as a DevOps Engineer and sound knowledge of on-prem to cloud migration Deep knowledge of AWS Cloud Architecture and Services Experience with Kubernetes, Terraform, Docker, CI/CD, and Ansible Solid understanding and experience with software application builds and deployments Excellent communication skills and interpersonal skills Experience with SQL databases and Monitoring Tools Must be good in Shell Scripting Education/Specific Knowledge Bachelor s or Above Degree in any discipline Key Skills AWS DevOps, Kubernetes, Terraform, Docker, CI/CD, Ansible, SQL, Shell Scripting Highlights To know the benefits of Sysvine please visit the bottom of this page. We are open to considering candidates who are on a long break but are still passionate about restarting their careers Qualification : Bachelors or Above Degree in any discipline

Job Role Lead DevOps Engineer will be responsible for building, configuring, monitoring, and troubleshooting cloud native applications on Azure Cloud Platform. All customer-facing and internal cloud platform elements will be required to be monitored to maintain service levels in line with customer SLAs and KPI s. What you'll be responsible for? Adapting to existing cloud infrastructure and proposing alternatives where required Understand requirements, processes & strategize scaling applications to support new launches Identifying and addressing risks to applications while maintaining application health Coordinating with Technical Teams to identify and handle root cause of issues on cloud Proposing cost saving and optimization measures for applications deployed on cloud platforms Building Docker images, creating Kubernetes manifest files and Helm Charts Platform monitoring, troubleshooting and resolution of issues on Azure (L2 support) Adherence to process compliance & ensuring platform reliability Competencies: The position must have the following competencies: Strong Hands-on experience on On Prem, Azure Platform & Azure DevOps (VSTS) Source Code Management (Git & GitHub) Expertise in Containerization using Docker & orchestration using Kubernetes Good experience using automation tools like Azure ARM templates & PowerShell Monitoring tools such as Prometheus, Loki, Grafana Strong knowledge in Linux Shell scripting and Linux OS commands Helm Package Manager and Helm charts Good understanding of Azure CLI, networking and Security Good knowledge on Azure PaaS components and customization Team Player with understanding of Agile development processes Excellent interpersonal, verbal and written communication skills Qualification and other skills What you'd have? B.E/B.Tech/M.E/M.Tech/MCA (IT, CSE, ECE) with Good Communication Skills 10 + year of experience in Cloud and DevOps, preferably On Prem & Microsoft Azure Experience in setting up build and deployment pipelines (On prem & Azure DevOps) Experience in K8s, AKS, Docker and Helm, ARM templates Strong Knowledge on Git, Linux OS, shell scripting & PowerShell Prior working experience on monitoring tools like Prometheus, Grafana, Loki and Promtail will be added advantage Strong understanding of IaaS, PaaS and SaaS cloud models. Why join us? Impactful Work: Play a pivotalrole in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated Qualification : B.E/B.Tech/M.E/M.Tech/MCA (IT, CSE, ECE) with Good Communication Skills

Position: Sales Representative Business & Personal Loans Experience: 2+ Years Type: Full-time Location: Chennai About the Role We are looking for driven and proactive Sales Representatives to join our on-ground team in Chennai. In this role, you will be responsible for identifying potential customers and closing sales for a range of loan products, including business loans, mortgages, housing, and personal loans. If you're passionate about financial services and excel in a fast-paced, target-driven environment, we d love to meet you. Key Responsibilities Actively generate leads and engage potential clients through field sales for business, housing, mortgage, and personal loans. Understand each client's financial needs and recommend appropriate loan products. Guide clients through the complete loan application process, ensuring a smooth experience. Build and nurture strong, long-term relationships with clients to drive referrals and repeat business. Consistently meet or exceed sales targets by closing high-quality leads. Coordinate with the credit and operations teams to ensure efficient loan processing and approvals. Maintain detailed and accurate records of client interactions, leads, and sales activity. Monitor industry trends and competitor offerings to identify opportunities and stay competitive. Basic Qualifications 2+ years of proven experience in field sales, preferably in financial services, NBFCs, or DSAs. Excellent communication, negotiation, and relationship-building skills. Strong understanding of loan products and the ability to explain financial solutions to clients. Self-driven and goal-oriented, with the ability to work independently in a fast-paced environment. Basic understanding of financial documents and business models. Familiarity with CRM tools and digital sales platforms. Preferred Qualifications Previous experience selling business, personal, housing, or mortgage loans. Background in NBFCs, DSAs, or fintech companies offering financial products.

Designation: Senior Windows Server Engineer Location: Chennai Experience: Minimum 4 Years Qualification: Any Degree Employment Type: Full-Time Key Responsibilities Manage and maintain Windows Server environments, specifically Windows Server 2012 and 2022, ensuring optimal performance and security. Lead domain controller migration projects, ensuring smooth and seamless transitions between servers. Configure and administer Windows Deployment Services (WDS) for efficient operating system deployments. Customize OS configurations tailored to organizational requirements. Manage SCCM patch updates to keep systems secure and up-to-date. Serve as an expert in Active Directory (AD) and Group Policy management; design, implement, and troubleshoot group policies. Collaborate with teams to enforce and optimize group policies across the environment. Manage DHCP super scopes and administer virtualized environments using Hyper-V. Perform regular backup operations for both physical and virtual servers to ensure data integrity and disaster recovery readiness. Implement and manage Windows BitLocker encryption to enhance system security. Integrate applications with automation tools (experience is a plus). Provide advanced troubleshooting support for Windows 10 and Windows 11 at both domain and workgroup levels. Work collaboratively within the IT team to complete tasks and projects efficiently. Mentor and guide junior engineers to build team capability and knowledge sharing. Qualification : Any Degree

Designation: Windows Server Administrator Location: Chennai Experience: 1+ Year Qualification: Any Graduation Employment Type: Full-Time Job Summary We are looking for a proactive Windows Server Administrator to join our IT operations team. The ideal candidate will have 1-2 years of hands-on experience managing Windows Server environments, with solid expertise in Active Directory, DNS, IIS, Group Policy, PowerShell scripting, and system security. You will be responsible for maintaining, supporting, and enhancing our server infrastructure, ensuring its reliability, security, and optimal performance. Key Responsibilities Windows Server Administration: Manage and maintain Windows Server environments (2016, 2019, 2022). Perform routine monitoring, patching, and system updates. Troubleshoot server-related issues to minimize downtime and disruptions. Active Directory Management: Administer Active Directory: create, modify, delete user accounts, groups, OUs, and GPOs. Manage domain controllers and assist with domain migrations and replication. Implement and maintain Group Policy Objects for user and computer management. DNS and DHCP Configuration: Configure and manage DNS servers for network name resolution. Troubleshoot DNS-related issues and enhance DNS security. Support DHCP services for IP address management. Web Server Administration (IIS): Manage Internet Information Services (IIS) for web hosting. Monitor and troubleshoot IIS for performance, security, and availability. PowerShell Scripting and Automation: Develop and maintain PowerShell scripts to automate administrative tasks (user provisioning, server monitoring, reporting). Write custom scripts to improve system efficiency and security. Security Management: Apply security best practices to protect systems, networks, and data. Monitor security events, identify vulnerabilities, and conduct risk assessments. Support security audits, patch management, and compliance efforts. Backup and Recovery: Ensure regular backup procedures are followed and verified. Maintain disaster recovery plans and conduct periodic tests. Collaboration and Documentation: Collaborate with IT teams and departments on infrastructure projects. Maintain detailed documentation of server configurations, processes, and troubleshooting guidelines. Required Skills & Qualifications 1-2 years experience in Windows Server administration (2012/2012-R2/2016/2019/2022). Hands-on expertise in Active Directory, DNS, IIS, and Group Policy management. Proficiency in PowerShell scripting for automation and operational efficiency. Strong understanding of system security principles (patching, access control, vulnerability management). Familiarity with OS architecture and system components. Experience with server backups, disaster recovery, and high availability systems. Excellent troubleshooting and analytical skills. Good communication skills and ability to work collaboratively in a team environment. Qualification : Any Graduation

Job Title: Customer Service Executive Function: Customer Experience Experience: 2-3 years in Customer Service Education: Graduate: Any discipline Postgraduate: MBA, PGDM (preferred) Job Purpose: As a Customer Service Executive, you will be responsible for delivering exceptional customer service, enhancing customer experience, and acting as a brand ambassador for the company. Your role involves resolving customer queries, improving service quality, and ensuring customer satisfaction, loyalty, and retention. Roles & Responsibilities: Customer Support & Query Resolution: Provide timely and effective resolutions to customer queries and complaints. Take ownership of customer issues and follow through to resolution. Maintain accurate records of customer interactions and service actions. Service Quality & Process Improvement: Develop and implement service policies, procedures, and standards. Analyze MIS reports to enhance productivity and efficiency. Stay updated with industry best practices to improve customer experience. Customer Engagement & Brand Advocacy: Actively monitor and engage with customers on Twitter, Facebook, and other social platforms. Participate in social media discussions, blogs, and online communities. Improve the company s brand image by effectively handling complaints and grievances. Team Development & Resource Management: Mentor and develop customer service team members. Foster an environment of encouragement and empowerment to drive performance. Ensure adherence to budget and resource utilization for achieving qualitative and quantitative targets. Stakeholder & Cross-Functional Collaboration: Liaise with internal departments to ensure quick resolution of customer issues. Identify business opportunities by analyzing customer feedback. Work towards reducing resolution time through effective close-looping. Key Competencies: Strong understanding of customer service principles and best practices. Excellent communication, problem-solving, and interpersonal skills. Ability to handle social media interactions and brand reputation management. Data-driven approach to service quality enhancement and process optimization. Experience in mentoring teams and managing customer service operations. Be part of a customer-centric organization focused on service excellence. Gain hands-on experience in customer engagement, service strategy, and brand advocacy. Work in a dynamic and collaborative environment with growth opportunities. If you are passionate about customer service and eager to make a difference, we would love to hear from you! Qualification :

Job Title: Senior Analyst BFS (Mortgage Underwriting) Job Summary We are seeking a Senior Analyst BFS to support our Mortgage Underwriting process. This role involves analyzing loan parameters and borrower details, including income, credit, and assets, to determine loan eligibility. The candidate will be responsible for rendering credit decisions based on established criteria while ensuring compliance with Fair Lending and regulatory requirements. Key Responsibilities Mortgage Underwriting Support: Analyze borrower details, income, creditworthiness, and assets. Conduct income verification and employment validation. Perform credit history reviews, including bankruptcy, fraud alerts, foreclosures, and delinquencies. Evaluate collateral value and property specifications against loan terms and regulatory requirements. Decision-Making & Risk Assessment: Assess credit applications and determine borrower risk levels. Ensure compliance with Fair Lending and other regulatory guidelines. Apply prudent underwriting judgment based on industry best practices. Process & Compliance Management: Participate in planning and forecasting exercises with onshore and business associates. Prepare and analyze financial reports on costs and allocations. Ensure SLA compliance, report progress to clients, and run governance meetings. Act as the first escalation point for service delivery issues. Implement continuous process improvements to enhance efficiency. Team & Stakeholder Management: Conduct team meetings and address people-related concerns. Review deliverables on defined parameters for quality assurance. Required Skills & Experience Core Skills: Strong reading comprehension & analytical skills. Excellent decision-making and auditing skills. Knowledge of mortgage lending regulations. Strong logical reasoning and attention to detail. Additional Requirements: Bachelor s degree or equivalent experience. 4 to 6 years of banking experience, including 3+ years in residential Mortgage Underwriting (Conventional/FHA/VA loans). Ability to multitask, meet deadlines, and handle stress effectively. Willingness to work night shifts. Apply Now to join a team where your expertise in mortgage underwriting will make a significant impact!

Job Title: Chief Manager Credit Department: Credit Location: Chennai Job Type: Full-Time | Permanent Reporting To: Associate Vice President Credit Job Purpose: The Chief Manager Credit will be responsible for developing, implementing, and overseeing credit policies for the Consumer Durable Loans portfolio. This role requires deep expertise in retail lending risk management, scorecard development, and digital credit decisioning, with a strong understanding of consumer behavior and the dynamics of consumer finance within banks or NBFCs. Key Responsibilities: Policy Development & Risk Management Design and manage credit policies for Consumer Durable Loans across multiple geographies and product lines. Develop rule-based and scorecard-driven underwriting frameworks aligned with market trends and risk appetite. Continuously monitor portfolio performance, delinquencies, and credit costs to ensure portfolio health and suggest timely policy changes. Business Alignment & Collaboration Work closely with OEMs, retailers, and sales finance teams to align credit strategies with business goals. Collaborate with product, technology, and analytics teams to deploy policies effectively across both digital and assisted lending journeys. Provide credit risk inputs for new product launches, business partnerships, and channel strategies. Data-Driven Credit Strategy Leverage bureau data, customer analytics, and alternative data sources to refine credit segmentation and enhance decision accuracy. Drive innovation in credit decisioning through use of digital tools, scorecards, and partner integrations. Governance & Compliance Ensure adherence to internal credit standards, regulatory norms, and audit requirements. Conduct regular reviews of credit policies to ensure relevance and effectiveness. Qualifications & Experience: Educational Qualification: Postgraduate or MBA (Finance preferred). Experience: Minimum 8 years in credit policy, with significant exposure to Consumer Durable Loans in a Bank or NBFC. Key Functional Competencies: Strong understanding of EMI schemes, zero-cost financing, and manufacturer subvention models. Experience working with fintech partners, embedded finance platforms, and POS financing networks. Skilled in credit policy formulation, risk modeling, and scorecard development. Proficient in working with credit bureau data, partner APIs, and digital credit tools. Key Behavioral Competencies: Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Proven track record of effective cross-functional collaboration. Technical proficiency in Excel, SQL, and analytics tools such as SAS or Python is preferred. This is a high-impact leadership opportunity in the evolving consumer lending space, where you'll shape credit strategy and risk frameworks at scale, working alongside dynamic teams and partners in a fast-growing environment. Qualification : Postgraduate or MBA (Finance preferred)

Job Title: Customer Service Engineer Experience: 5 to 8 Years Location: Chennai Qualification: Diploma in Mechanical Engineering Age Range: 23 28 years Job Type: Full Time Job Summary We are seeking an experienced Customer Service Engineer with a strong background in Mechanical Seals or Pumps. The ideal candidate will coordinate site installations, conduct regular customer training, and perform troubleshooting to ensure optimal service delivery. Willingness to travel 15 20 days per month is essential for this role. Key Responsibilities Coordinate with customers for site installations and provide ongoing technical training. Perform major troubleshooting and problem resolution at customer sites. Conduct customer service surveys to gather feedback and improve service quality. Provide timely and efficient support to maintain customer satisfaction. Manage service operations across Chennai and nearby locations with occasional travel. Required Skills & Experience 5 to 8 years of hands-on experience as a Service Engineer in the Mechanical Seals or Pumps industry. Strong problem-solving skills and the ability to troubleshoot complex technical issues. Excellent customer communication and coordination abilities. Willingness to travel 15 to 20 days per month. Ability to work independently and handle customer site visits efficiently. Qualifications Diploma in Mechanical Engineering. Work with a leading provider in the mechanical seals and pumps industry. Opportunity to engage with diverse customers and enhance technical skills. Supportive work culture encouraging growth and learning. Competitive salary and benefits. Qualification : Diploma in Mechanical Engineering.

Job Title: Digital Banking Architect Location: Chennai, India Job Type: Full Time Experience: 12 18 years in digital banking and enterprise architecture, with at least 5 years in a solution architecture role in an SI environment. Job Summary: Aspire Systems is seeking a Digital Banking Architect with deep expertise in COTS solutions such as Temenos Infinity, Backbase, or Tagit, to serve as the techno-functional design authority for complex, multi-vendor digital banking transformations. This role is tailored for a system integrator environment where the architect plays a central role in stitching together vendor platforms, custom builds, middleware, and core systems to deliver a seamless and scalable banking experience. The role demands a strong blend of platform expertise, integration depth, and domain sensitivity. Required Skills & Experience: 12 18 years in BFSI IT services, with proven success in system integration-led digital transformations. Strong functional and technical understanding of Temenos Infinity, Backbase, or Tagit platforms. Deep integration experience: REST/SOAP APIs, middleware, message queues, OAuth2, OpenID Connect. Experience working across diverse deployment models on-prem, cloud, SaaS. Prior experience integrating with Temenos Transact or other core banking platforms. Strong pre-sales and client-facing skills: architecture walkthroughs, solution pitch, and estimation. Experience with agile enterprise delivery models; exposure to CI/CD, DevSecOps, and containerization (Docker/K8s). Exposure to domain components such as onboarding, origination, digital servicing, payments, and CRM. Ability to lead and mentor technical teams across multiple delivery locations. Education: Bachelor s or Master s in Computer Science, Engineering, or related fields. TOGAF, AWS/Azure Solution Architect, or SAFe certifications are a strong plus. As a leading Temenos and BFSI system integrator, Aspire delivers impactful digital transformation programs globally. Join a high-caliber team that blends platform knowledge with engineering depth and drive strategic change in modern banking experiences. Qualification : Bachelors or Masters in Computer Science, Engineering, or related fields

Job Title: Global Application Support Head Temenos Core & Mobile Banking Location: Chennai, India Job Type: Full Time Experience: 15+ years in Banking IT Services with at least 8 years in post go-live support leadership role, including hands-on experience with Temenos SaaS. Job Summary: Aspire Systems is seeking a seasoned Application Support Head to lead post go-live support for Temenos Core Banking (Transact) and Digital Banking (Infinity) applications across the globe. This high-responsibility role requires deep experience in managing production environments particularly on Temenos SaaS and demands operational excellence, regulatory sensitivity, and customer-focused leadership. The role reports directly to the Global Head of Temenos Implementations Services. Required Skills & Experience: Minimum 8 years of post go-live support experience in banking applications (preferably in leadership role). Hands-on experience in supporting Temenos SaaS environments is essential. Strong expertise in Temenos Transact and/or Infinity platforms in live operations. Familiarity with SaaS deployment lifecycle. Excellent understanding of banking operations, regulatory compliance, and audit readiness. Proven ability to manage support operations with data privacy and GDPR compliance. Proficient in ITSM tools (e.g., ServiceNow, Jira Service Desk, Remedy). Skilled in incident, problem, and change management aligned to ITIL practices. Strong communication, customer handling, and crisis resolution skills. Experience supporting clients in regulated markets (EU, UK, Singapore, India, North America) is a plus. Education: Bachelor s degree in Engineering, Computer Science, or a related discipline. ITIL certification is required. Certification in data privacy or cloud governance (e.g., CIPP, ISO 27001, CSA) is an added advantage. Reporting Line: Reports to: Global Head of Temenos Implementations Be a pivotal part of our global banking support practice trusted by top-tier banks for production excellence and regulatory integrity. You ll lead the charge in delivering a reliable, secure, and compliant post go-live experience in today s cloud-first core banking landscape. Qualification : Bachelors degree in Engineering, Computer Science, or a related discipline

Description: Database Administrator (DBA) About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. About the role: The DBA will provide technical expertise in designing, managing, and administering databases in Cloud (AWS & Azure) and on-premises to meet the shifting organizational demands. You will engage in modernization activities to migrate databases to the cloud and will be part of automation efforts to enhance provisioning and operations of all types of datastores. What you will do: Ensure availability of critical database systems hosted on cloud and On-Premise. Manage the implementation, maintenance and enforcement of effective industry standard processes and policies across environments. Requirement gathering, end to end planning and implementation of projects related to data platform. Involved in the design process with DBA, Apps Dev, and other technical teams to implement solutions. Liaise with managers and staff of application and development teams to ensure consistent application of the tactical and strategic directions of Gartner. Meeting and exceeding SLA's/OLA's. Prepared for advancing technology. Support the tactical and strategic directions for Gartner's database infrastructure. Provide status reports to the higher management. Maintain Service Levels and department goals for problem resolution. Effective patch management and upgrade management. Works closely with other Cloud and Data Center Management staff to ensure departmental consistency. What you will need: Strong IT professional with 4+ yrs of experience in database management. The candidate should have strong qualitative and quantitative problem-solving skills along with high on ownership and accountability. Must have: 2-4 years of relevant hands-on experience in Postgres database management. Should have conceptual knowledge of AWS / Azure. Willingness to learn open source / other databases technologies. Open to learn DevOps tools for day-to-day operations. Who you are: Motivated, high-potential performer, with demonstrated ability to influence and lead. Strong communicator with excellent interpersonal skills. Able to solve complex problems and successfully manage ambiguity and unexpected change. Teachable and embracing of best practices and feedback as a means of continuous improvement. Consistently high achiever marked by perseverance, humility and a positive outlook in the face of challenges. Don t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.