Logistics Support Jobs in Bengaluru
1077 Jobs Found
It System And Security Engineer
Locus
IT System and Security Engineer Location: Bengaluru Work Type: Full-Time Company Overview Locus is a battle-tested, agentic Transportation Management System powering logistics across 30+ countries. In 2025, Locus joined the Ingka Group (IKEA Retail), combining high-growth tech agility with the scale of a global enterprise while continuing to operate independently. Role Overview We are seeking an IT System and Security Engineer to manage core IT operations, strengthen endpoint security, and ensure compliance. This hands-on role requires technical expertise to maintain a secure, compliant, and efficient environment across Google Workspace, Okta, and Jamf. Key Responsibilities Operations Management: Oversee user onboarding/offboarding, hardware provisioning, and complex troubleshooting. Security Administration: Monitor Okta, Jamf Pro, and Jamf Protect to ensure MFA enforcement and device encryption. Remediation: Proactively review and fix security vulnerabilities and compliance findings. Automation: Streamline routine tasks using Python, Bash, or Google Apps Script. Compliance & Audits: Maintain asset inventories and prepare evidence for SOC2 and ISO27001 readiness. Skills & Qualifications 2 5 years of experience in IT administration or security operations. Expertise: Google Workspace security and Identity Management (Okta). MDM Platforms: Proven experience with Jamf Pro, Intune, or equivalent tools. Scripting: Ability to write automation scripts in Python or Bash. Frameworks: Familiarity with SOC2 / ISO27001 compliance processes. What We Value Global Mindset: Curiosity about diverse markets. Driven: Energized by complex challenges. Thoughtful: Analytical and deliberate approach. Exact in Craft: Commitment to detail and excellence. Help redefine logistics through innovation. We offer competitive compensation, a supportive work environment, and the opportunity to scale IT security within the IKEA ecosystem.
Senior Executive - Finance (controllership)
Exotel
Senior Executive - Finance (Controllership) Location: Bengaluru Employment Type: Full-time About Us Exotel is a leading provider of AI-powered transformation solutions, enabling enterprises to optimize customer engagement and experience. With over 20 billion annual conversations across omnichannel, voice, agents, and bots, we serve more than 7,000 clients worldwide, spanning industries such as BFSI, Logistics, Consumer Durables, E-commerce, Healthcare, and Education. Customer expectations are constantly evolving, and businesses are balancing the need for increased revenue, optimized costs, and exceptional customer experience (CX). Exotel steps forward as a transformative partner, offering an AI-powered communication platform to help businesses address all these challenges. About the Role We are looking for a Chartered Accountant (CA) to join our Controllership team, who will be responsible for managing accounting, compliance, reporting, and audit functions. This is an exciting opportunity to gain full-spectrum exposure to controllership within a fast-paced, product-driven environment. Key Responsibilities End-to-End Accounting: Manage accounting processes under Indian GAAP and Ind AS, ensuring financial accuracy and compliance. Month-End Close & Reporting: Handle the month-end close process, perform reconciliations, and provide detailed financial reports. Revenue Recognition: Ensure proper recognition of SaaS subscriptions and usage billing in line with accounting standards. Audit & Compliance: Support audit activities and statutory compliance (e.g., GST, TDS, Companies Act). Process Controls: Maintain internal controls, proper documentation, and process hygiene across various entities. Budgeting & Forecasting: Assist in budgeting, forecasting, and variance analysis to support business decision-making. Efficiency Improvements: Drive process automation and improvements to enhance the overall efficiency within the finance team. Qualifications: CA Inter, B.Com (Hons), or MBA in Finance. Experience: Solid understanding of accounting standards and financial reporting. Hands-on experience with revenue recognition and working in SaaS or product-led environments is a plus. Skills: Strong attention to detail, ownership, and analytical mindset. Proficiency in Excel (advanced level preferred). Familiarity with ERP or accounting tools (e.g., SAP, Tally, QuickBooks) is a plus. Exposure: Gain full-spectrum exposure to controllership in a scaling SaaS company, and develop a deep understanding of financial processes in a high-growth environment. Growth Path: Opportunities to progress into roles in Controllership, FP&A, or Business Finance as you continue to grow with us. Innovation: Join a company at the forefront of AI-powered communication solutions, with a mission to drive transformation in customer engagement. If you are a detail-oriented, analytical professional looking to build your career in controllership and gain exposure to a growing SaaS company, apply now! We are excited to have someone with your expertise join our dynamic team. Qualification : CA Inter, B.Com (Hons), or MBA in Finance
Associate - Logistics Operations
Laundryheap Limited
Position: Associate - Logistics Operations Department: Logistics & Linen Operations Location: Bengaluru Employment Type: Full-Time About Laundryheap: Laundryheap is a fast-growing, award-winning startup revolutionizing the laundry and dry cleaning industry. Operating in 14 global markets and expanding rapidly across Europe, Asia, and North America, we re proud to offer one of the quickest services in the business delivering clean clothes within 24 hours. Role Overview: As an Associate in Logistics Operations, you ll play a key role in ensuring the smooth execution of our live delivery operations. Reporting to the Assistant Regional Manager, you will manage real-time driver activity, optimize routes, and provide essential support to our drivers, ensuring operational excellence and customer satisfaction. What You ll Do: 1. Operations & Route Management: Oversee live delivery operations to ensure routes are executed smoothly and orders are completed on time. Provide real-time support to drivers via chat, calls, or internal platforms. Optimize route plans for maximum efficiency and minimal delays. Proactively resolve any on-route issues such as delays, misrouted deliveries, or driver emergencies. 2. Driver Support & Performance: Address inbound driver queries related to payments, schedules, feedback, and general support. Log driver interactions, escalate unresolved issues, and ensure follow-ups are completed. Ensure adequate driver coverage across multiple time zones to meet live operational demand. 3. Operations & Project Support: Contribute to team goals by supporting or initiating projects aimed at streamlining operations. Maintain internal documentation and knowledge bases to ensure up-to-date resources. Monitor KPIs, identify performance bottlenecks, and ensure service level agreements (SLAs) are met. Collaborate with teams across regions (UK, US, Singapore) to ensure smooth cross-functional operations. Required Skills & Experience: Education: Bachelor s degree or equivalent. Experience: 3 5 years in operations, logistics, or support (experience in international environments is a plus). Skills: Strong communication skills, both verbal and written. Ability to handle high-pressure, fast-paced environments with poise. Experience with driver or agent onboarding (calls/video) and live operational support. Proficient in email, chat support tools, and Google Sheets/MS Excel. Flexibility to work night or rotational shifts. Strong stakeholder management skills. A proactive, solution-oriented mindset with a focus on empathy. Preferred Skills: Experience in international support chat (US/EU region preferred). Background in startups, logistics, or last-mile delivery operations. Familiarity with live route planning tools and CRM systems. Analytical mindset with an ability to interpret operational data. Why You Should Join Us: Growth & Impact: Be part of a fast-paced, international startup where your contributions make a tangible impact on day-to-day operations. Global Collaboration: Work alongside teams from across the globe, contributing to innovative solutions and continuous improvement. Career Growth: Enjoy high visibility in a flat team structure and rapid career growth opportunities. Qualification : Bachelors degree or equivalent
Senior Associate - Logistics - US Voice Process
Laundryheap Limited
Position: Senior Associate - Logistics - US Voice Process Department: Logistics & Linen Operations, Fleet Operations Employment Type: Full time Location: Bengaluru Overview Laundryheap is an award-winning and industry-leading startup that is revolutionizing laundry and dry cleaning. We collect, clean, and return customers' items in as little as 24 hours, often making us the fastest in our industry. Headquartered in the UK, our service is available in 14 international markets, and we re currently in the process of expanding further across Europe, Asia, and North America. We are currently looking for a Senior Associate Driver Operations US Voice Process to join our fast-growing Fleet team at our office in Bangalore, India. As we are an international brand working with different time zones, we require the potential candidate to be flexible to work in shift patterns. You ll make a difference: Reporting to the Senior Division Manager, as the Senior Associate Driver Operations US Voice Process you will be responsible for supporting the Fleet Team for the EU market and ensuring the entire supply of contractors (Partner Drivers) is taken care of. The roles & responsibilities can be broadly outlined as follows: Recruiting Partner Drivers: Make outbound calls to potential drivers and guide them through our recruitment process. Driver Support: Handle inbound emails and chats from drivers, assisting with payment questions, feedback, work confirmation, and contract issues. Quality Assurance: Investigate and correct any errors made by partner drivers. Mentorship: Guide and support team members to achieve their goals and improve. KPI management: Monitor Key Performance Indicators (KPIs) for the team, Identify areas for improvement and implement strategies to achieve KPI targets. Coordination: Liaise with drivers globally and collaborate with teams in London, the US, and Singapore. Driver Management: Respond to driver queries, manage performance, and ensure driver supply meets client demand. Project Leadership: Lead projects to improve our operations. Required skills: Bachelor s degree or equivalent. Proven experience with a minimum of 3 years. Excellent communication skills, both verbal and written, with the ability to explain the process and policies clearly to drivers. Past experience working in the night shifts/rotational shifts. Email and chat process experience. Ability to work in a fast-paced and dynamic environment, handling multiple driver-related issues simultaneously. Foster a collaborative and positive work environment. Empathy and a customer-centric approach to problem-solving, ensuring a positive experience for drivers. Preferred Skills: Previous experience in International voice process (US/EU calling), preferably with exposure to supporting drivers. Previous experience in operations and logistics is a big plus! Previous experience in a startup is a big plus! Qualification : Bachelors degree or equivalent
Business Manager Online Marketplace Team
Ace Turtle
Position: Business Manager Online Marketplace Team Location: Bengaluru Employment Type: Full-Time Job Summary: We are looking for a driven, results-oriented Business Manager to join our Online Marketplace team. This role is key to driving online growth, managing brand relationships, and expanding business in a competitive digital marketplace environment. You will take charge of managing key accounts, optimizing product listings, and collaborating with internal teams to ensure the success of our marketplace presence. Your goal will be to meet business targets, build strong partner relationships, and contribute to the ongoing growth of our online business. Key Responsibilities: 1. Online Growth & Strategy: Develop and execute strategies to drive sustainable growth across various online marketplaces (e.g., Amazon, Myntra, etc.). Identify and capitalize on growth opportunities by optimizing product listings, creating tailored content strategies, and launching marketplace-specific promotions. Stay on top of emerging marketplace trends, monitor competitor activity, and leverage data to continuously refine and improve strategies. 2. Account Management: Manage and nurture relationships with key channel partners to ensure high satisfaction, loyalty, and growth. Collaborate closely with partners to optimize product representation, enhance marketing efforts, and target the right customer segments. Provide ongoing support to resolve issues, track performance, and maximize opportunities for success on the platform. 3. Business Growth: Lead initiatives to drive business expansion with both existing and new brands. Set, track, and meet key performance indicators (KPIs), focusing on revenue growth, market share expansion, and meeting sales objectives. Work proactively to identify and implement strategies that align with business and brand goals. 4. Cross-functional Collaboration: Act as the primary liaison between the online marketplace team and internal departments, ensuring alignment of goals and strategies. Collaborate with teams across marketing, product, and logistics to ensure smooth execution of campaigns, product listings, and order fulfillment. Cultivate strong relationships with external channel partners, creating a seamless experience and fostering long-term collaboration. 5. Performance Monitoring & Reporting: Regularly monitor the performance of products and brands on the marketplace, analyzing metrics and trends to identify areas for optimization. Provide comprehensive reports and actionable insights to senior management on performance, opportunities, and any challenges encountered. Adjust strategies based on data insights to continually meet sales targets and business objectives. Required Skills & Qualifications: Education: Bachelor's degree in Business, Marketing, or a related field (MBA is a plus). Experience: 4 6 years of experience in business management, account management, or eCommerce, with a strong focus on online marketplaces. Proven success in driving growth and meeting targets in competitive online environments. Strong understanding of eCommerce dynamics and digital marketing strategies, particularly within popular online marketplaces like Amazon, Myntra, etc. Excellent communication skills, with the ability to effectively interact with internal teams, external partners, and stakeholders. Analytical skills to interpret data, derive actionable insights, and drive performance improvements. Ability to juggle multiple projects and deadlines in a fast-paced, results-driven environment. Strong negotiation and problem-solving skills, with the ability to navigate challenges in marketplace management. Preferred Qualifications: Experience working with large-scale e-commerce platforms and managing brand partnerships. Familiarity with marketplace management tools, performance analytics platforms, and content optimization tools. Qualification : Bachelor's degree in Business, Marketing, or a related field (MBA is a plus)
Associate - Implementation
Intugine Technologies
Associate Implementation Location: Bengaluru Work Type: Full-Time About Intugine Every day, countless physical goods from dairy and snacks to electronics and automobiles travel through complex supply chains before reaching consumers. Brands managing these operations often struggle with timely deliveries, customer satisfaction, and operational cost control. Intugine Technologies is a global leader in multimodal supply chain visibility, helping over 75 major enterprises including Philips, Flipkart, Xiaomi, Diageo, Myntra, Swiggy Instamart, and Mahindra Logistics optimize operations, reduce logistics costs, and delight customers through our advanced visibility platform across air, land, sea, and rail. Role Overview As an **Associate Implementation**, you will be crucial in delivering seamless onboarding and integration of Intugine s solutions for our mid-market customers. You ll oversee end-to-end implementation, drive operational excellence, and act as the key liaison between clients and internal teams. This role offers a blend of hands-on technical setup, process design, and customer engagement. Key Responsibilities Lead the complete implementation of Intugine s platform at customer sites, ensuring projects are delivered on time and meet client requirements. Travel to client locations to understand their unique needs, provide training, and build strong relationships. Design, establish, and continuously improve implementation processes for efficiency and client satisfaction. Collaborate closely with the technical team to configure software solutions and troubleshoot issues. Define and monitor KPIs to track project health and success. Implement systems and workflows that guarantee adherence to client specifications and service levels. Research new product offerings and develop implementation frameworks for their rollout. 1-2 years of experience in product or SaaS implementation, preferably in B2B environments. Ability to balance big-picture thinking with meticulous attention to detail. Strong communication and interpersonal skills to engage diplomatically with diverse stakeholders. Excellent time management, prioritization, and delegation capabilities. Knowledge of Supply Chain Management (SCM) is a plus. Creative mindset with a passion for innovation and process improvement. Self-driven, responsible, and capable of working autonomously. Highly organized and adept at managing multiple tasks simultaneously. Proficient in English (native speakers a bonus). Perks at Intugine Comprehensive Health Coverage Personal Development Budget for upskilling Flexible Working Hours Open Door Policy Say goodbye to cubicles! Generous Parental Leave Documented Equal Pay Policy (since 2025) Education Assistance to support your growth Complete Ownership & Work Autonomy Life Skills Training (tax planning, investments, mental well-being, health & fitness) Company Outings because fun matters! Paid Time Off your well-being is our priority
Procurement Engineer
Novel Office
Position: Procurement Engineer Location: Bengaluru Experience: 0 3 Years Education: Bachelor's Degree in Civil Engineering (Mandatory) Role Overview: We are seeking a detail-oriented and technically proficient Procurement Engineer to support the coordination of material procurement activities for construction and infrastructure projects. This role bridges the gap between engineering and procurement teams, ensuring that all materials meet technical specifications, are cost-effective, and are delivered on schedule. Key Responsibilities: Technical Procurement Coordination Translate technical drawings and Bill of Quantities (BOQs) into material requirements Work closely with Project Engineers and Procurement Executives to create accurate procurement plans Vendor Interaction & Technical Clarification Liaise with vendors to obtain quotations, clarify technical queries, and support offer evaluations Ensure vendor proposals align with technical and budgetary requirements Material Compliance & Specification Review Review technical submittals and confirm compliance with applicable building codes and project specifications Support material approval processes in collaboration with engineering and QA teams Documentation & Reporting Maintain up-to-date procurement logs, vendor records, and technical documentation Track material deliveries and support project teams in maintaining timelines Procurement Planning Assist in defining material delivery schedules based on project milestones and construction sequences Coordinate closely with procurement and logistics teams to avoid delays Stakeholder Communication Facilitate regular communication between engineering, procurement, and project management teams Clarify material requirements and proactively address potential procurement risks Process Optimization Identify and recommend improvements in procurement coordination and documentation processes Support cost control and efficiency initiatives Compliance Awareness Ensure procurement practices adhere to local and U.S. building codes, zoning laws, and environmental regulations (as applicable) Candidate Requirements: Bachelor s Degree in Civil Engineering (required) 0 3 years of relevant experience in procurement, material coordination, or project support roles within construction or infrastructure sectors Solid understanding of civil construction materials and procurement lifecycles Strong communication and coordination skills Ability to collaborate across engineering, procurement, and vendor networks Familiarity with construction standards and technical documentation Qualification : Bachelor's Degree in Civil Engineering (Mandatory)
Sales Engineer GNSS Modules
Accord Software & Systems
Job Title: Sales Engineer GNSS Modules Job Type: Full-Time Location: Bangalore Experience Required: 3 5 Years Education Qualification: B.E / B.Tech in Electronics & Communication (ECE) or Electrical & Electronics (EEE) Job Summary: We are seeking a dynamic and driven Sales Engineer with a strong background in GNSS modules, electronic components, or embedded solutions. The ideal candidate will be responsible for driving sales growth, managing customer relationships, and collaborating with both internal and external stakeholders to ensure successful product delivery and support. Key Responsibilities: Lead sales efforts for GNSS modules, from lead generation and customer acquisition to closure and post-sales support. Develop and manage relationships with key stakeholders in customer organizations including engineering, procurement, and finance teams. Identify and pursue new business opportunities in the embedded systems, IoT, electronics, and telecom segments. Work closely with internal manufacturing, logistics, and finance teams to ensure timely and efficient product delivery. Conduct technical presentations, product demos, and commercial negotiations to convert leads into long-term customers. Monitor market trends, customer needs, and competitor activity to identify growth opportunities. Ensure accurate sales forecasting, pipeline management, and regular reporting to management. Meet or exceed sales targets with a proactive, disciplined, and strategic sales approach. Required Skills & Qualifications: Proven experience in technical sales of GNSS modules, electronic components, or related embedded/IoT solutions. Strong understanding of B2B sales cycles, especially in electronics, telecom, or embedded systems domains. Excellent communication, presentation, and negotiation skills. Ability to build and maintain long-term client relationships. Self-motivated, target-driven, and result-oriented with a focus on customer success. Highly organized with a structured and disciplined approach to sales execution. Qualification : B.E / B.Tech in Electronics & Communication (ECE) or Electrical & Electronics (EEE)
Business Technology Data Engineer
Samsara Inc
Position: Business Technology Data Engineer Location: Bengaluru, India (Hybrid 3 days onsite) Company: Samsara Technologies India Pvt. Ltd. About Samsara Samsara (NYSE: IOT) is a leader in the Connected Operations Cloud, enabling businesses across industries like transportation, logistics, manufacturing, and field services to harness IoT data for safety, efficiency, and sustainability improvements. Samsara helps organizations digitize physical operations at scale, improving outcomes that impact global infrastructure. Role Overview Samsara is seeking a Business Technology Data Engineer to join its Data & Analytics team within the Business Technology division. In this role, you will design, build, and optimize end-to-end data pipelines and infrastructure for various business-critical systems across CRM, marketing, support, and product platforms. You'll collaborate with teams across the company to build reliable and scalable data solutions that power reporting, automation, and analytics. This hybrid role requires working 3 days per week from the Bengaluru office and 2 days remotely, with working hours aligned to India Standard Time (IST). Key Responsibilities Data Engineering & Platform Development Design and maintain ETL/ELT pipelines that integrate and transform data across business systems. Build scalable data infrastructure to support advanced analytics and real-time reporting needs. Write Python and SQL scripts for data ingestion, transformation, and validation. Data Integration & Enablement Work with diverse data sources: CRM, product telemetry, marketing automation, support ticketing, and order flow systems. Develop and support data lake and data warehouse solutions using Snowflake, Redshift, Databricks, or BigQuery. Ensure interoperability between applications and data layers. Performance & Quality Monitor and optimize pipeline performance, implement observability and alerting. Improve data quality, lineage, and governance across systems. Partner with internal stakeholders (e.g., Sales Ops, Marketing Ops, Analytics) to deliver reliable data products. Minimum Qualifications Bachelor s degree in Computer Science, Data Engineering, or related field. 5+ years of professional experience in data engineering. 3+ years experience building and maintaining end-to-end pipelines in a modern data stack. Strong in SQL and Python. Hands-on experience with: ETL tools: Fivetran, dbt Cloud: AWS (preferred), GCP, or Azure Databases: MySQL, PostgreSQL, Oracle, or similar Data Warehouses: Snowflake, Redshift, BigQuery, Databricks Preferred Qualifications Familiarity with API-based ingestion, serverless architecture (Lambda, API Gateway, SQS, etc.). Experience with monitoring tools (DataDog, CloudWatch, Splunk). Comfortable engaging stakeholders to translate business needs into data solutions. Proficiency in Docker, Kubernetes, or AWS Fargate is a plus. Qualification : Bachelors degree in Computer Science, Data Engineering, or related field
Operations Analyst
Shopup
Job Title: Operations Analyst Location: Bengaluru, India Company: ShopUp About ShopUp ShopUp is Bangladesh s leading full-stack B2B commerce platform for small businesses. With a mission to empower underserved retailers through technology, logistics, and financial services, ShopUp builds end-to-end infrastructure to solve core supply chain problems. Our India-based tech and data teams play a critical role in scaling intelligent, data-driven solutions across our platform. Role Overview We are looking for a performance-driven Operations Analyst to join our Bengaluru team. The ideal candidate will have a strong foundation in data analytics, a clear understanding of B2B commerce and logistics models, and the ability to drive cross-functional collaboration using insights derived from operational metrics. Key Responsibilities Analyze end-to-end operational data to identify bottlenecks, inefficiencies, and opportunities for optimization. Define and monitor operational KPIs; create dashboards that track performance across functions and geographies. Collaborate closely with finance, business, and tech/product teams to align operations with strategic business goals. Quantify the financial impact of inefficiencies and support data-driven decision-making for process improvements. Partner with product and operations teams to develop and refine SOPs to streamline workflows. Support the execution and tracking of operational enhancement projects through data and insights. Prepare regular performance dashboards and reports for senior leadership and key stakeholders. Qualifications Education: Bachelor s degree in Engineering, Data Science, Economics, or a related field. Experience: 3 5 years of relevant experience in operations, logistics, or business analysis, preferably in a B2B commerce or supply chain-focused organization. Key Skills Strong data analysis and problem-solving skills; ability to perform root cause analysis (RCA) and recommend actionable solutions. Proficiency in SQL (MS SQL, PostgreSQL, or MongoDB) for advanced queries and data extraction. Expertise in Excel/Google Sheets with experience in complex data modeling. Experience with BI and dashboarding tools (e.g., Power BI, Tableau, Looker Studio). Working knowledge of Python, R, or Go for data manipulation is a plus. Familiarity with ERP/CRM workflows and systems. Experience with project management tools (e.g., JIRA, Trello, Asana). Strong interpersonal and communication skills, with an ability to work cross-functionally and present insights to non-technical stakeholders. Be part of a fast-growing tech-first company solving real-world problems in emerging markets. Work alongside a talented and mission-driven team across India and Bangladesh. Enjoy a collaborative work culture with autonomy, growth opportunities, and continuous learning.
Executive Assistant
Cloudsek
Job Title: Executive Assistant Location: Bengaluru, Karnataka, India About CloudSEK CloudSEK is a leading AI-powered cybersecurity company committed to building the fastest and most reliable technology to detect and resolve digital threats in real-time. With a core focus on leveraging AI and machine learning, our products deliver rapid threat detection, precise analysis, and fast resolution, minimizing human intervention. Founded in 2015 and headquartered in Singapore, CloudSEK has expanded rapidly and is now one of India s most trusted cybersecurity companies. Our product suite includes XVigil, BeVigil, and SVigil, which offer digital risk protection, attack surface monitoring, and software supply chain risk management. CloudSEK has received recognition from industry leaders and investors, including $10M in total funding and several prestigious awards. Our mission is to continue revolutionizing the cybersecurity landscape with cutting-edge technology and innovation. About the Role: Executive Assistant As an Executive Assistant to the CEO, you will be the central hub of operations for the CEO s office. You will be responsible for managing communications, scheduling, travel, and day-to-day executive tasks, ensuring that everything runs smoothly and efficiently. This role offers direct access to leadership and the opportunity to be an essential part of a fast-growing company in the cybersecurity space. Key Responsibilities Inbox & Communication Management: Own the CEO's inbox, ensuring timely responses, delegations, and flagging of high-priority messages. Maintain clear communication with both internal and external stakeholders, ensuring respect and clarity at all times. Calendar & Scheduling: Manage complex scheduling across multiple time zones and reschedule meetings with minimal conflicts. Prepare briefing notes, agendas, and capture follow-up actions for meetings as necessary. Travel & Logistics: Coordinate with the admin team for domestic and international travel, including flights, hotels, and visas. Prepare detailed travel itineraries and manage real-time changes or adjustments. Manage event RSVPs and coordinate offsite planning when applicable. Expense Management: Track, categorize, and reconcile CEO s expenses with precision. Submit monthly reimbursements and expense reports, liaising with the finance team for any clarifications or documentation. Investor Relations Responsibilities: Update investor pipeline using Streak CRM, ensuring accurate tracking of interactions and stages. Proactively schedule investor meetings and follow-ups based on interest and activity. Collaborate with internal teams (CEO, Finance, Business) to prepare updates or materials for investor meetings. Organize investor documents, pitch decks, and due diligence materials as required. Keka Platform Management: Manage employee workflows on the Keka HR platform, including leave, on-duty (OD), work-from-home (WFH), and reimbursement requests. Review and approve requests, ensuring consistency and compliance with the CEO s guidance. Ad-Hoc Support: Take ownership of special assignments and ad-hoc tasks delegated by the CEO or leadership. Act as a flexible resource to support cross-functional needs, ensuring timely execution of high-priority tasks. Must-Have Skills: 2+ years of experience as an Executive Assistant, preferably supporting senior leadership. Strong written and verbal communication skills, with an ability to manage high-priority communication. Excellent organizational and time management skills, capable of juggling multiple responsibilities in a fast-paced environment. Proven expertise in email/inbox management and calendar scheduling. Tech-savvy, with proficiency in Google Workspace, Slack, Microsoft Office, and related tools. High degree of professionalism, discretion, and trustworthiness. Nice-to-Have Skills: Experience in a startup or high-growth environment. Familiarity with project coordination or internal reporting. Understanding of startup culture and CEO workflows. What You ll Get: Direct access to leadership and an opportunity to make a significant impact. A fast-moving, ambitious, and transparent work culture that fosters innovation. Freedom to grow, learn, and take ownership of projects that matter. Career development opportunities in a dynamic and rapidly growing organization. Benefits of Joining CloudSEK: Flexible working hours for a better work-life balance. Access to free food, unlimited snacks, and beverages in the office. Participate in team bonding activities like games, music, and creative events. A dynamic startup environment that encourages growth, innovation, and fun.
Data Scientist III
Meesho
Data Scientist III Advanced Analytics Role at Meesho Location: Bangalore, Karnataka | Department: Tech About the Data Science Team at Meesho Our Data Science team is the engine driving intelligent decision-making at Meesho. Known internally as the Avengers to our S.H.I.E.L.D, we tackle mission-critical challenges using cutting-edge data science to empower millions of users and small businesses across Bharat. From fraud detection and inventory optimization to platform vernacularization, we re shaping the future of e-commerce in India through data innovation. As a Data Scientist III, you'll be solving complex problems in a rapidly evolving market. You ll lead initiatives that translate data into strategic insights and scalable models, impacting business across various functions. About the Role If you thrive on solving high-impact data problems and love deriving actionable solutions from large datasets, you may be the next Data Scientist III at Meesho. Your primary responsibility will be to increase the utility of business data through experimentation, modeling, and strategic insights. This role involves significant collaboration with cross-functional teams, mentorship, and ownership of critical analytics workflows. What You ll Do Build and deploy machine learning models to extract insights from complex data Run experiments to test hypotheses and evaluate product performance Drive product usability improvements and uncover new growth opportunities Analyze reseller preferences and personalize product offerings Create effective discount strategies to support reseller success Enhance understanding of end-user behavior for improved targeting Uncover supply chain inefficiencies and improve SLA performance Predict seasonal and regional demand to guide planning decisions Mentor junior data scientists and contribute to team development What You ll Need Bachelor s or Master s degree in Computer Science, Data Science, or a related technical field 4 7 years of experience as a Data Scientist, ideally in a fast-paced B2C company Proficiency with Neural Networks, supervised/unsupervised learning, and ML frameworks Expertise in Python, SQL, and R for data analysis and model development Strong knowledge of statistics, linear algebra, and model validation techniques Experience in designing, running, and analyzing A/B tests Exceptional problem-solving and communication skills Experience working closely with product and engineering teams Bonus Points For: Work on personalization systems or recommendation algorithms Familiarity with Big Data technologies like Apache Spark, Hadoop, or Redshift About Meesho Meesho is India s leading social commerce platform, empowering over 1.75 million sellers to grow their businesses online. We offer a unique business model with zero commission fees and the lowest shipping costs, supported by a powerful tech ecosystem and pan-India logistics network. Our platform is built for first-time internet users and small business owners alike, democratizing e-commerce across every corner of the country. Our Mission Democratizing Internet Commerce for Everyone Meesho s goal is to enable 100 million small businesses to succeed online. With relatable, affordable merchandise and innovative seller support tools, we help entrepreneurs reach new customers and scale efficiently. Our Culture and Total Rewards At Meesho, we cultivate a high-performance, people-first culture supported by our 11 guiding Mantras. We prioritize continuous learning, collaboration, and transparency, and back it up with industry-leading employee experiences. Our Total Rewards Include: Market-leading compensation with both cash and equity components Access to MeeCare Program for physical, mental, financial, and social wellness Comprehensive medical coverage for employees and families Parental benefits, generous leave policies, and retirement plans Support for learning and career development through structured programs Employee engagement, flexible benefits, relocation assistance, and much more We re more than just a company we re a movement redefining online commerce in India. If you re a passionate data expert ready to lead high-impact initiatives, apply now and become a part of Meesho s incredible journey. Qualification : Bachelors or Masters degree in Computer Science, Data Science, or a related technical field
Principal Data Scientist/Data Science Manager - Ads Team
Meesho
Principal Data Scientist / Data Science Manager Ads Team Location: Bangalore, Karnataka | Department: Tech Shape the Future of AdTech at Meesho Join Meesho s high-impact Data Science team often compared to the Avengers for our ability to solve some of the toughest data problems in India s e-commerce landscape. We build intelligent, scalable systems that serve millions of users across diverse product categories. Our work in fraud detection, inventory optimization, and platform vernacularization continues to unlock new possibilities in digital commerce. Now, as part of our Ads team, we re seeking a visionary Principal Data Scientist / Data Science Manager to elevate our advertising technology through cutting-edge machine learning solutions. About the Role As a leader within our AdTech division, you ll design, implement, and scale innovative ML solutions for real-time bidding, ad ranking optimization, budget pacing, and performance measurement. Your work will drive business impact and help define the future of our monetization strategy. Key Responsibilities Design and develop advanced bidding and budget pacing algorithms to optimize ad spend and ROI Create experimental frameworks to measure ad effectiveness and attribution Collaborate cross-functionally to transform business needs into efficient AI/ML-based solutions Define and communicate the long-term data science roadmap with business and tech leadership Mentor junior data scientists and guide team-level strategy Lead research initiatives in ML, auction theory, and AdTech domains Required Qualifications B.Tech in Computer Science, Machine Learning, or related field with 6+ years of hands-on experience Strong expertise in auction theory, predictive modeling, causal inference, and reinforcement learning Proficiency in Python and deep learning frameworks such as PyTorch or TensorFlow Experience with big data tools and environments Proven ability to mentor teams and manage complex analytical projects Excellent written and verbal communication skills Preferred Qualifications M.Tech or Ph.D. in Computer Science or related discipline with ML specialization 3+ years of experience working in AdTech, real-time bidding systems, or programmatic advertising Track record of taking ML research to production Publications in top-tier AI conferences (e.g., NeurIPS, ICML, ICLR, KDD, CVPR, AAAI) About Meesho Meesho is India s top-rated e-commerce workplace and the first Indian horizontal e-commerce platform. We empower over 1.75 million sellers and serve customers across every serviceable pincode in India. Our platform enables small businesses and entrepreneurs to thrive online by offering zero commission, lowest shipping cost, and state-of-the-art logistics support. We combine local relevance with a strong technology backbone to deliver a uniquely inclusive shopping experience. Our Mission Democratizing Internet Commerce for Everyone We aim to enable 100 million small businesses to sell online. Our seller-first approach, innovation-first culture, and focus on the underserved population of Bharat drive everything we do. Our Culture & Benefits At Meesho, we ve built a people-first, high-performance culture backed by 11 guiding principles (our "Mantras"). Our employees benefit from a workplace that encourages reflection, continuous growth, and mobility. What We Offer: Competitive compensation including equity options and performance bonuses Comprehensive wellness support via our MeeCare Program medical, mental, and financial wellbeing Flexible benefits, including generous leave policies, parental support, and L&D assistance Support with relocation, telehealth, fitness, and recreational discounts Frequent engagement activities, performance recognition, and a fun, inclusive environment If you are ready to lead transformative projects in advertising and machine learning at scale, apply today and help us redefine commerce in India. Apply now and join Meesho s Data Science revolution. Qualification : B.Tech in Computer Science, Machine Learning, or related field with 6+ years of hands-on experience
Assistant Manager - Experience
Meesho
Assistant Manager - Experience Location: Bangalore, Karnataka | Fulfilment & Experience About the Team As a part of the Fulfillment and Experience (F&E) team at Meesho, you will be at the forefront of using data to drive exceptional experiences for our Suppliers and Users. Our team is pivotal in solving complex, industry-defining problems at scale, making an impact on overall Supplier & User experience. About the Role In this role, you will primarily focus on leveraging data analytics to enhance user experiences across our platform. You will identify key challenges, devise data-driven solutions, and lead the implementation of these strategies to improve operational and experience metrics and work closely with multiple Stakeholders. You will be leveraging data to share the insights on next steps to achieve long term & short term vision. What you will do: Problem Identification & Prioritization: Analyze large datasets to identify trends, patterns, and outliers that drive actionable insights for improving customer and seller experiences. Instrumentation Dashboard: Implement alert systems within dashboards to notify stakeholders of critical issues or emerging trends that require immediate attention. Solution Discovery: Own the responsibility for designing and implementing programs aimed at enhancing user experience metrics like Net Promoter Score (NPS) and other operational metrics. Adoption & Metrics: Define product metrics for your area, and track them continuously. Identify usage patterns and come up with action plans to move metrics in the right direction. Roadmap Creation: Create a product roadmap for your area that has at least a 3-month forward-looking view of key customer/business problems to be solved. What you will need: B.Tech degree from a Premium college. 2 - 4 years of experience, preferably in Strategy & Operations/Management Consulting with a strong analytical focus. Proficiency in SQL for querying relational databases and manipulating large datasets. Hands-on experience with BI and data visualization tools (e.g., Tableau, Power BI, Looker) to create interactive dashboards and reports. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Excellent communication skills with the ability to translate complex data findings into actionable insights and recommendations. About Us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities. Curious about life at Meesho? Our people have a lot to say and they've made us the top-rated e-commerce workplace on Glassdoor. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an 'Everyday Lowest Cost' channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non-monetary, tangible and intangible in nature. Our 11 guiding principles, or "Mantras," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals & processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement & fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience. Qualification : B.Tech degree from a Premium college.
Assistant Manager - F&e (cpdo- Consolidation)
Meesho
Assistant Manager - F&E (CPDO - Consolidation) Location: Bangalore, Karnataka | Fulfilment & Experience About the Team As part of Meesho's Fulfillment and Experience (F&E) team, you'll play a pivotal role in shaping the logistics framework to support the next billion e-commerce users in India. Our team consists of 100+ smart individuals who are analytical, first-principle problem solvers and get excited about creating 10x impact with innovative solutions. We are reimagining logistics to meet customer expectations of affordability and rapid delivery. Meesho has pioneered many 1st time in India and 1st time in world innovations in fulfillment and experience field. You will be expected to continue and compound on this strong legacy. At Meesho, you'll be driving cutting-edge zero-to-one projects that will redefine e-commerce logistics on a global scale. About the Role As an Assistant Manager - F&E you will be working on a consolidation problem statement. Consolidation - Meesho is a marketplace where currently majority orders are fulfilled by sellers instead of warehouses. Due to this, if a user has ordered 2 products from 2 sellers, they receive 2 separate packets. This leads to higher supply chain costs, higher carbon emissions etc. We are on a mission to figure out innovative ways to consolidate these shipments at various legs in the supply chain to save cost pass on this benefit to the user, and reduce carbon emissions. We are looking for smart problem solvers, strong in analytics and innovative thinkers to solve this first-of-its-kind problem at scale. Your role is to analyse data, understand shipment paths, and come up with various innovative solutions to club orders from the same user together. Identifying opportunities: Problem solving to identify various consolidation opportunities. Work with the supply chain team to understand feasibility and prioritize among them. Design supply chain changes to capture these opportunities. Build & Pilot: Work with product, tech, and on-ground operations teams to build and pilot 0-1 stage solutions. Identify success metrics for pilots and iterate to achieve Product Market Fit (PMF). Scale up: Scale up the successful solutions and move to the next opportunity. What you will need B.Tech or MBA from a premium college 1 3 years of experience, preferably in Strategy & Operations or Management Consulting Ability to handle both strategy formulation and implementation Excellent analytical and problem-solving skills Solid project management skills: ability to lead and collaborate with cross-functional teams, prioritize high-impact activities, and manage complex projects Strong growth track record with demonstrated past results Outstanding written and verbal communication skills, along with strong organizational ability Qualification : B.Tech or MBA from a premium college
Software Development Engineer 2 - Backend
Loadshare Networks
Job Title: Software Development Engineer (SDE) Location: Bengaluru Company: LoadShare Networks About LoadShare Networks LoadShare is building India s largest intra-city logistics marketplace. Founded in 2017, we re a Series C startup backed by top-tier investors including Tiger Global, Matrix Partners, BII, Stellaris, BeeNext, and Filter Capital. Our technology-driven platform supports a wide range of intracity logistics services from Quick Commerce (Blinkit, Zepto, BBNow), Food Delivery (Swiggy, Zomato), and Hyperlocal (Apollo, Licious), to Grocery (Reliance, Spencers, ONDC), eCommerce (Flipkart, Amazon, Meesho, ShipRocket), and Bike Taxi (Uber, Ola). Scale: Over 500,000 last-mile orders delivered daily across 500+ towns via a fleet of 20,000+ riders. Technology: Our intelligent systems optimize fleet usage across categories by syncing with demand patterns. Our SaaS platform powers more than 1 million daily shipments across the supply chain. Role Overview We are looking for a Software Development Engineer (SDE) to join our team in Bengaluru. You will be responsible for independently developing new features, enhancing existing functionality, and solving complex engineering challenges at scale. This role involves end-to-end ownership of user stories, and close collaboration with product managers, designers, and other engineers. Key Responsibilities Own the full lifecycle of assigned features from design to deployment. Write clean, scalable, and high-performance code. Innovate on complex problems with efficient, creative solutions. Contribute to the design and architecture of LoadShare s backend systems. Collaborate with cross-functional teams to deliver high-impact features. Act as a go-to expert in key areas of the codebase. Identify and proactively reduce technical debt. Mentor junior engineers and participate in code reviews. Key Result Areas Timely Delivery: As per plans defined by the POD lead. Engineering Velocity: Consistent feature throughput. Quality of Output: Minimal defects in QA and production Optimized performance in production environments Code Quality: Follows architecture and best coding practices. Requirements B.E./B.Tech in Computer Science or a related field. 2 4 years of software development experience. Strong programming skills in Java, with a focus on multi-threading and performance. Solid foundation in data structures, algorithms, and concurrency. Experience with databases: PL/SQL, RDBMS, and familiarity with Cassandra, Redis, Elasticsearch. Hands-on experience with AWS for deploying and maintaining services. Experience with microservices architecture and scalable systems. Ability to debug, optimize, and resolve production issues efficiently. Strong collaboration and communication skills. Qualification : B.E./B.Tech in Computer Science or a related field.
Deputy Manager Ii - Product Support
Loadshare Networks
Job Title: Support Engineer Location: Bengaluru Company: Loadshare Networks About Loadshare Networks At Loadshare, we re building India s largest intra-city logistics marketplace. Founded in 2017, we re a Series C startup backed by leading investors such as Tiger Global, Matrix Partners, BII, Stellaris, BeeNext, and Filter Capital. Our platform supports a wide range of intra-city logistics operations, including: Quick Commerce: Blinkit, Zepto, BBNow Food Delivery: Swiggy, Zomato Hyperlocal: Apollo, Licious Grocery: Reliance, Spencers, ONDC eCommerce: Flipkart, Amazon, Meesho, ShipRocket Bike Taxi: Uber, Ola Scale & Reach: 500,000+ daily last-mile deliveries across 500+ towns 20,000+ active delivery partners 1M+ shipments daily via our proprietary supply chain SaaS platform Role Overview We re looking for a skilled Support Engineer to join our Bengaluru team. You ll be the first point of contact for resolving customer issues, analyzing technical problems, and collaborating closely with the engineering and product teams to ensure a smooth, high-quality user experience. This role is ideal for someone who enjoys problem-solving, has strong technical aptitude, and communicates clearly with internal and external stakeholders. Key Responsibilities Troubleshoot and resolve user-reported issues on web and Android platforms. Collaborate with product and engineering teams to handle technical escalations. Conduct root cause analysis and assist in identifying long-term fixes. Manage tickets and user requests using support tools such as Freshdesk or Zendesk. Document known issues and resolutions to improve the support knowledge base. Perform data analysis using SQL and Excel to support incident investigation. Support implementation and onboarding efforts for clients as needed. Proactively suggest product or process improvements based on user feedback. Requirements 2+ years of experience in a technical support role, preferably in a B2B SaaS environment. Strong skills in SQL, database management, and Microsoft Excel. Hands-on experience with customer support tools like Freshdesk, Zendesk, or similar platforms. Prior experience supporting cloud-based applications and Android apps. Excellent troubleshooting and problem-solving skills. Strong verbal and written communication in English and Hindi. Ability to clearly articulate issues, root causes, and solutions to both technical and non-technical audiences. Experience in stakeholder engagement, customer success, or relationship management is a plus. Key Skills SQL, Databases, Excel Problem Solving & Root Cause Analysis Freshdesk / Zendesk / Support Platforms Cloud & Android Application Support Customer Service & Relationship Management Gap Analysis & Stakeholder Communication
Data Scientist
Linarc
Job Title: Data Scientist Location: Bengaluru Experience: 4+ Years About Linarc: Linarc is revolutionizing the construction industry. As the emerging leader in construction technology, we are redefining how projects are planned, executed, and delivered. Built for general contractors, construction managers, and trade partners, Linarc offers a next-generation platform that delivers unmatched collaboration, automation, and real-time intelligence to construction projects. Our mission is to eliminate inefficiencies, streamline workflows, and drive profitability, empowering teams to deliver projects faster, smarter, and with greater control. Join us in shaping the future of construction tech. If you thrive in a dynamic, fast-growing environment and want to make a significant impact, Linarc is the place for you. This is a full-time position based in Bengaluru. Roles and Responsibilities: Data Analysis & Modeling: Develop and implement machine learning models to address complex business problems. Build predictive models and algorithms to forecast customer behavior, product usage, and business outcomes. Conduct statistical analysis and hypothesis testing to uncover key insights and trends. Data Engineering & Processing: Clean, preprocess, and transform large-scale datasets from multiple sources. Design and optimize data pipelines for both real-time and batch processing. Business Insights & Reporting: Collaborate with business teams to define key performance indicators (KPIs). Develop dashboards and reports to effectively communicate findings and business performance. Present actionable insights and recommendations to stakeholders and leadership teams. Product Improvement: Partner with product managers to integrate data-driven insights into product features. Monitor model performance and continuously improve accuracy and scalability. Run A/B tests to evaluate the impact of product changes and optimize user experience. Research & Development: Stay updated with the latest developments in machine learning, artificial intelligence, and data science. Explore and implement new techniques and tools to drive innovative solutions and improve outcomes. Qualifications: Minimum Experience: 3 years of professional experience in Data Analytics, Data Science, AI, or Machine Learning. Technical Expertise: Deep analytical expertise in applying statistical solutions to business problems. Experience with exploratory data analysis of large datasets using tools like SQL, Hive, Spark, or similar. Proficiency in machine learning and deep learning tools such as Scikit-learn, TensorFlow, PyTorch, and familiarity with techniques like Neural Networks, Gradient Boosting, Logistic Regression, Decision Trees, Random Forests, Support Vector Machines, Clustering, etc. Experience working with visualization tools such as Tableau and Power BI. Business & Innovation: Demonstrated ability to innovate solutions and solve business problems using data science techniques. Desirable Additional Experience: 4+ years of experience in data science or machine learning in a product-focused environment. Experience working with relational or document databases. Proficiency in C, Python, PyTorch, Java, JavaScript, Node.js, React.js, or Vue.js. Strong knowledge of hypothesis testing and regression analysis. Experience in a SaaS product environment. Educational Qualifications: Bachelor s/Master s degree in Computer Science, Data Science, Mathematics, Statistics, or a related field.
Senior It Engineer
Locus
Job Title: Sr. IT Engineer Location: Bangalore (On-site; Full-time) About Locus: At Locus, we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has evolved from a women's safety geo-tracking app into a globally recognized logistics optimization platform. Our technology has empowered enterprises such as Unilever and Nestl to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers. Join us at Locus and be part of a team shaping the future of global logistics. Job Overview: As a Sr. IT Engineer, you will be the go-to expert and key enabler for IT operations at Locus. Your primary responsibility will be ensuring seamless functionality, security, and efficiency across all systems and devices, empowering the organization s IT ecosystem to operate smoothly and securely. Key Responsibilities: Identity and Access Management (IAM): Oversee and troubleshoot IAM systems (e.g., SSO solutions and user/group management). Device Management: Administer and manage device management platforms for macOS and Windows, including configuration profiles, policy enforcement, and security compliance. System and Network Maintenance: Perform hardware, software, and security upgrades, ensuring the systems are up-to-date and secure. Network Setup Changes: Perform changes in network setups, including firewalls and L3 switches, ensuring network security and integrity. IT Asset Management: Manage IT assets (e.g., laptops, peripherals), ensuring lifecycle management and security compliance. IT Infrastructure Configuration: Configure and maintain LAN/WAN networks, firewalls, VPNs, and cloud-based networking solutions. SIEM Integration: Integrate various devices with SIEM solutions (e.g., Wazuh) and ensure event and alert management is aligned with security best practices. Troubleshooting: Resolve issues related to operating systems, software applications, network connectivity, and more. Collaboration Tools & Email Support: Provide support for collaboration tools (e.g., Google Workspace) and email platforms, ensuring they are optimized for productivity. Vendor Coordination: Work with vendors to manage IT procurement and asset inventory. IT Security Compliance: Ensure compliance with IT security policies and industry best practices (e.g., ISO 27001, SOC2). Technical Support: Provide guidance and support to end users and internal teams, ensuring their issues are promptly resolved. Qualifications: Experience: 6-8 years of experience in IT support, system, and network administration. Education: Bachelor's/Master s degree in IT, Computer Science, or a related field. IAM Expertise: Strong understanding of identity and access management systems (e.g., Okta, OneLogin, or similar). Device Management Platforms: Proficiency in macOS, Windows, and mobile device management platforms (e.g., MDM solutions). Networking: Solid experience with networking technologies (LAN/WAN, firewalls, VPNs, RADIUS, and cloud-based networking solutions). SIEM Knowledge: Hands-on experience with SIEM solutions, including integration and event analysis. Compliance Experience: Experience in ISO 27001, SOC2 Type II audits from the IT perspective. Cloud Platforms: Familiarity with cloud platforms (AWS, Azure, or GCP) is a plus. Scripting/Programming: Proficiency in scripting/programming languages (e.g., Python) for automation and efficiency improvements. Incident Management: Experience with IT ticketing systems and incident management. Skills: Strong analytical, problem-solving, multitasking, and adaptability skills. Teamwork: Ability to work effectively in both team-oriented and unsupervised environments. Communication: Excellent communication and interpersonal skills, with the ability to engage with diverse teams. What We Offer: Competitive Compensation & Benefits: Receive competitive pay and comprehensive benefits to support your personal and professional well-being. Collaborative Environment: Work in a dynamic, innovative, and collaborative environment where your expertise drives both your growth and that of the organization. Career Growth: Be part of a forward-thinking company with ample opportunities for career advancement. Locus is an equal opportunity employer, dedicated to creating a diverse and inclusive workplace. Qualification : Bachelor's/Master's degree in IT, Computer Science, or a related field.
Technical Account Manager
Locus
Job Title: Technical Account Manager Location: Bangalore (On-site; full-time) About Locus: At Locus, we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has evolved from a women s safety geo-tracking app into a globally recognized logistics optimization platform. Our technology has empowered enterprises such as Unilever and Nestl to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers. Join us at Locus and be part of a team shaping the future of global logistics. Job Overview: About the role Locus is seeking a Technical Account Manager who will be responsible for working with and supporting the customer to derive Operational Value and Success from the Locus solutions. Responsibilities will include primary responsibility, post initial Go Live, for the Day to Day Functional, Operational and Usability enablement for Customers. The individual will work as part of the Customer Success team to deliver logistics, solution-oriented services to Fortune 1000 clients. Based upon experience, specific responsibilities may include Key Responsibilities: Act as the primary technical advisor for assigned clients, providing guidance on best practices and proactive support to drive success with Locus s solutions. Collaborate with clients to understand their technical and business requirements, ensuring our solution aligns with their goals. Manage and troubleshoot complex technical issues, providing resolution and guidance to prevent recurrence. Lead product onboarding, configuration, and integration efforts, ensuring smooth adoption and usage. Conduct workshops/trainings to help clients increase adoption. Ensure onboarding, adoption and expansion of the solution for customers during operations. Partner closely with product and engineering teams to advocate for customer needs and participate in the development of new features or solutions based on customer feedback. Conduct regular account reviews and status meetings with customers, offering insights into product usage and providing optimization recommendations. Create and maintain documentation, FAQs, and other technical resources to support self-service and client education. Work closely with sales and customer success teams to support renewals, upsells, and cross-sells by demonstrating the value and benefits of Locus s solutions. Qualifications: 5-7 years consulting experience in Supply Chain, Logistics and/or Transportation Management solutions required and experience in systems applications consulting, either internally or via an IT organization or externally with a consulting firm or software provider. Hands on experience in configuring, testing and implementing Supply Chain, Logistics and/or Transportation Management solutions required. Proven ability to facilitate knowledge transfer and translate complex technical issues into compelling business benefits. Strong customer facing skills, ability to influence and motivate internal/externals teams and vendor partners. Exceptional client management skills and be able to work with customers to execute an implementation plan that works towards a rapid, successful Go-live. Experience in configuring and delivering software demonstrations are mandatory. Deep understanding of Supply Chain, Logistics and/or Transportation Management related processes. Join Locus and become part of a visionary team that is redefining logistics through innovation and smart distribution. We provide competitive compensation, comprehensive benefits, and a collaborative environment where your expertise will drive both your growth and that of the organization. Locus is an equal opportunity employer dedicated to creating a diverse and inclusive workplace.
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