Looker Jobs in Mumbai

About Us At Quantiphi, technology is the foundation of our business, but our true strength lies in our global and diverse culture. We take pride in fostering an environment built on transparency, diversity, integrity, continuous learning, and growth. If you re looking for a workplace that encourages innovation and supports your growth both professionally and personally Quantiphi is the perfect fit for you. Role & Responsibilities As a Looker Developer, you will play a key role in building and maintaining data models, developing impactful visualizations, and ensuring optimal performance of our Looker platform. You will collaborate with stakeholders to transform complex data into actionable insights, empowering teams to make data-driven decisions. Key Responsibilities: Create and maintain LookML code to define data models, dimensions, measures, and relationships within Looker. Develop reusable LookML components to streamline and standardize dashboard creation. Design and customize dashboards with effective data visualizations (charts, graphs, etc.) to present insights clearly. Write complex SQL queries to extract and manipulate data as needed, optimizing for performance. Identify and resolve performance bottlenecks impacting report and dashboard loading times. Optimize Looker performance through query tuning, caching strategies, and exploring indexing options. Configure user roles and permissions to manage access and enforce data security best practices (including row-level and field-level security). Leverage Looker APIs, SDKs, and the extension framework where necessary to build custom solutions. Use version control tools like Git to manage LookML code changes and collaborate with development teams. Provide training and support to business users, enabling them to effectively leverage Looker for their analysis needs. Troubleshoot and resolve technical issues related to data models, reports, and dashboards. Skills & Experience Required Hands-on experience with LookML and a strong understanding of Looker s data modeling framework. Strong SQL skills with the ability to write and optimize queries across different SQL dialects (preferably GCP/BigQuery). Knowledge of data modeling best practices and practical experience in building efficient data models. Proficiency in ETL processes for data transformation and preparation. Ability to design visually compelling and user-friendly dashboards within Looker. Performance tuning expertise, including query optimization, caching strategies, and indexing. Familiarity with related tools such as BigQuery, Apache Spark, and Python for data transformations. Strong analytical and problem-solving capabilities. Knowledge of data governance principles to ensure data quality, privacy, and compliance. Excellent understanding of advanced Looker features such as liquid variables, complex derived tables, caching, and PDTs (Persistent Derived Tables). Strong troubleshooting skills to identify root causes and effectively resolve issues related to data modeling, queries, and dashboards. Willingness to stay updated with the latest features and advancements in Looker and data analytics. Nice to Have Experience creating end-to-end documentation for data models, processes, and reports. Familiarity with cloud platforms (GCP, AWS, or Azure) and their data ecosystems. Exposure to advanced scripting for automation and monitoring within the BI environment. If you re excited about working in a fast-paced, collaborative environment with a team of enthusiastic over-achievers, Quantiphi is the place to be!

RCA Lead Experience: 6 9 years Location: Mumbai Team: Customer Success About CoinDCX At CoinDCX, we believe Change Starts Together. Over the past six years, we ve grown from India s first crypto unicorn to a community of over 125 million users. We re on a mission to make Web3 accessible to everyone by creating innovative products that tackle accessibility and security challenges head-on. Join us to be part of a passionate team breaking barriers and building the future of digital finance. Inside CoinDCX s Customer Success Team Our Customer Success team is dedicated to helping users get the most out of their CoinDCX experience. We foster strong relationships, provide timely support, and guide users through their digital finance journeys. If you re passionate about customer satisfaction and operational excellence, this is where your impact begins. Your Role As the RCA Lead, you will be the central owner for structured problem-solving across customer experience, product, and operations. You will lead root cause analysis for critical incidents, drive cross-functional collaboration, and ensure sustainable corrective and preventive actions are implemented to reduce recurring issues. What You ll Own Root Cause Analysis & Problem Solving Lead RCA exercises for major customer-impacting issues, operational failures, and escalations. Build and enforce structured RCA frameworks (5 Whys, Fishbone, FMEA) to ensure consistent problem-solving. Conduct thorough post-incident reviews and publish detailed RCA reports with clear, actionable recommendations. Cross-Functional Collaboration Partner with Product, Tech, Operations, Compliance, and Support teams to address root causes and prevent recurrence. Track and follow up on CAPA (corrective and preventive actions) until full resolution. Ensure accountability for long-term solutions over temporary fixes. Data & Reporting Maintain dashboards tracking recurring issues, escalation trends, and RCA completion metrics. Present RCA insights and systemic risk trends regularly to senior leadership. Quantify the business and customer impact of issues, demonstrating measurable improvements post-fix. Governance & Standards Establish and refine SOPs for incident reporting and RCA processes. Train teams and stakeholders on RCA methodologies and problem-solving best practices. Ensure regulatory and audit compliance with thorough documentation of RCA activities. What You Bring 6 10 years experience in Operations Excellence, Quality, Risk, or Customer Experience, preferably in fintech, crypto, BFSI, or high-scale tech environments. Proven expertise in Root Cause Analysis, CAPA management, and incident governance. Strong analytical skills with the ability to work on large datasets and generate actionable insights. Excellent communication skills to simplify complex issues for leadership and stakeholders. Proficiency with tools like JIRA, Confluence, SQL, Excel, and BI dashboards (Tableau, PowerBI, Looker). Strong stakeholder management and cross-functional collaboration experience. Success Metrics Reduction in repeat issues and escalations. Average time to complete RCA and implement preventive actions. Accuracy and adoption of RCA reports across teams. Leadership satisfaction on visibility and management of systemic risks. You are endlessly curious about Virtual Digital Assets (VDA) and Web3, always staying ahead in this fast-evolving space. You take ownership, relentlessly driving impact and excellence. You embrace a We over Me culture, empowering your team and peers. You thrive on change and innovation, pushing beyond limits and convention. Perks That Empower You Design Your Own Benefit: Customize your perks whether gadgets, travel, or pets, you prioritize what matters most. Unlimited Wellness Leaves: Take time off whenever you need to recharge. Mental Wellness Support: Access health experts, counseling sessions, wellness workshops, and team outings. Bi-Weekly Learning Sessions: Stay sharp and grow with ongoing industry knowledge and skill-building. Join Us If you re ready to lead problem-solving at scale and shape the future of customer experience in Web3 we want to HODL you on our team!