Loyalty Programs Jobs in Chennai

CRM Executive Location: Chennai Position Summary We are looking for a proactive CRM Executive to manage customer relationships throughout the post-sales process. This role involves maintaining effective communication with clients, coordinating with internal departments, and ensuring timely documentation, updates, and handovers. The ideal candidate will be customer-focused, organized, and experienced in using CRM or ERP systems to drive customer satisfaction and retention. Key Responsibilities Coordinate all post-sale documentation, including booking forms, KYC collection, and cost sheet confirmations. Conduct customer welcome calls/emails and share receipts, project documents, and key updates. Maintain and update CRM/ERP systems for lead management, project tracking, and payment schedules. Collaborate with the legal team and customers to prepare and process agreements. Assist customers in home loan processing by coordinating with banks and preparing necessary documentation. Generate demand letters based on construction milestones and follow up for stage-wise payments. Handle customer complaints and queries with professionalism, ensuring timely acknowledgment and resolution. Organize joint inspections, manage snag point resolutions, and facilitate final payment collection. Lead the final handover process, ensuring all documentation is complete and communication is clear. Qualifications Bachelor's degree in Business Administration, Sales, or a related field. Strong time management and organizational skills. Basic understanding of project management processes. Candidate Profile Familiarity with sales and negotiation techniques. Hands-on experience with CRM/ERP systems. Effective negotiation and communication skills. Ability to thrive in a high-pressure, deadline-driven environment. Strong relationship-building skills both with clients and internal teams. Decisive, efficient, and quality-focused. High standards of integrity and professionalism. A collaborative team player capable of working across multiple departments. Qualification : Bachelor's degree in Business Administration, Sales, or a related field

Medical Coder Multispecialty Denials (Radiology & Pathology) Location: Chennai Experience: Minimum 1 Year Department: Revenue Cycle Management (RCM) Employment Type: Full-time About the Role We are looking for a detail-oriented and experienced Medical Coder specializing in Radiology and Pathology denials management to join our growing Revenue Cycle Management (RCM) team. In this role, you will be responsible for identifying root causes of coding-related denials, reworking claims, and submitting appeals in alignment with payer guidelines. You will work closely with AR, billing, and compliance teams to drive timely resolution of denied claims. Key Responsibilities Review and analyze denied claims specifically in Radiology and Pathology specialties. Identify denial trends related to coding and take corrective actions. Apply accurate CPT, ICD-10, and HCPCS codes based on clinical documentation. Draft and submit coding appeals with appropriate justifications, coding references, and documentation. Collaborate with AR and billing teams to resolve complex denials and ensure clean claim submission. Adhere to payer-specific guidelines, LCDs/NCDs, and industry-standard coding protocols. Maintain coding accuracy, compliance, and productivity benchmarks as per company standards. Required Skills & Qualifications Minimum 1 year of hands-on experience in medical coding, specifically in Radiology and Pathology denials. Solid understanding of US Healthcare RCM processes, denial workflows, and appeal procedures. Strong command of CPT, ICD-10, and HCPCS coding systems. Experience with medical coding tools such as EncoderPro, Optum360, or similar platforms. Familiarity with payer-specific guidelines, including Medicare LCD/NCD policies. Excellent analytical and problem-solving skills. Effective written and verbal communication skills to support appeal writing and inter-team collaboration. Preferred Qualifications Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent certification is an added advantage. Experience working in an RCM/BPO/KPO environment is preferred. Exposure to additional specialties or multispecialty coding is a plus. Competitive salary and performance-based incentives Training and development programs for career growth A collaborative and supportive work environment Exposure to a wide range of specialties and payer systems

Job Title: Specialist Banking Operations (Disputes & Chargebacks) Location: Chennai Employment Type: Full-time About Zeta: Zeta is a next-gen banking technology company redefining how banks and fintechs build and launch modern financial products. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta offers the industry s first fully cloud-native, API-driven banking stack Zeta Tachyon supporting issuance, processing, core banking, lending, fraud & risk, and more, all from a single vendor platform. With over 15 million cards issued globally, Zeta is transforming customer experiences for leading banks and fintechs across global markets. Zeta Tachyon enables: Digital-first cardholder experiences Native embeddable banking support Hyper-personalized card programs Rapid product configuration and launch Real-time innovation via APIs and event streams Next-gen back-office and compliance capabilities Zeta has a global team of 1700+ employees, 70% of whom are in R&D. In 2021, Zeta raised $280 million at a $1.5 billion valuation, backed by SoftBank, Mastercard, and other top investors. About the Role: We re hiring a Cards Dispute & Chargeback Specialist to join our Banking Operations team. In this role, you will manage end-to-end dispute and chargeback operations for debit, credit, and prepaid card transactions. The ideal candidate will have hands-on experience with card network regulations (Visa, Mastercard, RuPay, UPI), strong analytical skills, and the ability to work effectively with cross-functional teams and external partners. Key Responsibilities: Manage the entire dispute lifecycle for debit, credit, and prepaid card transactions. Investigate dispute scenarios such as: Fraudulent transactions Merchandise not received Service not rendered Duplicate billing Other eligible chargeback cases Assess dispute validity per card network regulations (Visa, Mastercard, RuPay, UPI). Execute chargeback processes: representments, pre-arbitrations, compliance cases, etc. Prepare and submit supporting documentation in line with scheme-defined timelines. Collaborate with issuers, acquirers, merchants, customers, and internal teams for case resolution. Stay up-to-date on regulatory guidelines (RBI, PCI DSS) and scheme rules. Track and report key operational metrics: Dispute volumes Aging reports Recovery rates Win/loss ratios SLA adherence Communicate professionally with customers regarding dispute status and outcomes. Support internal/external audits, regulatory reporting, and compliance assessments. Identify areas for process automation and continuous improvement to boost operational efficiency. Required Skills & Competencies: Familiarity with fraud detection tools, dispute management systems, and transaction monitoring platforms. Strong understanding of RBI regulations, PCI DSS, and other financial compliance frameworks. Exposure to process improvement methodologies (e.g., Lean Six Sigma, RPA). Excellent analytical, investigative, and problem-solving skills. Effective communication and stakeholder management skills. High attention to detail with the ability to manage sensitive cases discreetly. Ability to work independently while maintaining team alignment and compliance standards. Qualifications & Experience: Bachelor s degree in Finance, Business Administration, or a related field. 3 5 years of experience in banking operations, fintech, or card processing environments. Minimum 2 years of experience specifically handling disputes and chargebacks. Equal Opportunity: Zeta is proud to be an equal opportunity employer. We are committed to fostering an inclusive workplace that celebrates diverse backgrounds, cultures, and perspectives. We welcome applications from all individuals and believe that diversity drives innovation and success. Qualification : Bachelors degree in Finance, Business Administration, or a related field

Job Title: General Manager Quality / Safety (QEHS) Location: Chennai Experience: 15 25 years Education: B.E. / B.Tech / M.E. / M.Tech with QEHS Certification Job Summary We are looking for a seasoned professional to lead the Quality, Environment, Health & Safety (QEHS) functions across our organization. The role involves developing, implementing, and overseeing safety initiatives, compliance programs, training modules, and quality policies to ensure a safe and compliant work environment across infrastructure and project sites. Key Responsibilities Lead the organization s QEHS strategy, ensuring adherence to industry standards and regulatory requirements. Oversee all EHS (Environment, Health & Safety) activities, including safety audits, risk assessments, and incident investigations. Drive safety initiatives, enforce safety policies, and maintain a culture of continuous improvement in safety performance. Design and implement safety training programs for employees and contractors at all levels. Ensure statutory and regulatory compliance related to workplace safety and environmental standards. Collaborate with project, engineering, and operations teams to integrate safety and quality into every stage of the project lifecycle. Maintain and enhance the company s quality management systems and certifications (ISO, OHSAS, etc.). Monitor QEHS performance metrics and present regular reports to senior leadership. Manage and lead cross-functional teams during internal and external audits. Ideal Candidate Profile Engineering degree (B.E. / B.Tech / M.E. / M.Tech) with a recognized QEHS certification (e.g., NEBOSH, IOSH, ISO Lead Auditor, etc.). 15 25 years of experience in QEHS roles, with a strong background in infrastructure, construction, or renewable energy sectors. Proven managerial experience in leading safety initiatives, compliance programs, and safety culture development. In-depth knowledge of national and international safety standards and quality frameworks. Excellent leadership, training, communication, and team-building skills. Ability to handle multiple projects and stakeholders with a proactive and detail-oriented approach. Qualification : B.E. / B.Tech / M.E. / M.Tech with QEHS Certification

Technical Product Manager Location: Chennai Work Type: Full-Time Job Overview We are seeking a motivated and experienced Technical Product Manager to join our innovative team. In this role, you will collaborate with cross-functional teams to shape and deliver products that address customer needs and drive growth in the genomics industry. Your expertise will help translate complex scientific concepts into impactful product solutions, ensuring market success and customer satisfaction. Key Responsibilities Sales Enablement Partner with Customer Success to develop comprehensive documentation, tutorials, and training programs Craft compelling product narratives and presentations to empower the sales team in communicating the platform s value Gather and analyze market insights and customer feedback to refine product positioning and messaging Full Product Lifecycle Management Translate user needs into clear and actionable product requirements (SRS) Lead use case development and prioritize product requirements effectively Manage the full Design History File (DHF) suite and ensure compliance Collect post-release feedback to drive continuous product improvement Cross-functional Collaboration Work closely with product development, engineering, and design teams to steer product development Collaborate with customer support and implementation teams to ensure exceptional customer experiences Act as a subject matter expert, providing technical guidance to internal teams and external stakeholders Customer Engagement Align product strategies with business goals and customer needs Build and maintain strong relationships with key customers and partners Advocate for customers by gathering feedback and influencing product enhancements Prioritize feature development based on market demand and business impact Qualifications Bachelor s degree in a relevant technical field (e.g., Genetics, Genomics, Bioinformatics); Master s degree or higher preferred 3 4+ years of technical product management experience, ideally within genomics, life sciences, or related industries Deep knowledge of genomics platforms, software, and technologies Proven ability to analyze complex problems, assess risks, and deliver solutions Strong experience collaborating with cross-functional teams including engineering, sales, and customer success Skilled in direct customer engagement and translating insights into product improvements Excellent communication and presentation skills, able to convey complex technical information to diverse audiences Proficient with product management tools (Jira, Confluence) and Agile methodologies (Scrum, Kanban) Qualification : Bachelors degree in a relevant technical field (e.g., Genetics, Genomics, Bioinformatics); Masters degree or higher preferred

Job Title: Branch Manager Gold Loan Department: Sales Location: Chennai Job Type: Full-Time | Permanent Reporting To: Business Manager Gold Loan Job Purpose: As the Branch Manager Gold Loan at TVS Credit, you will be responsible for overseeing the end-to-end operations and business performance of your branch. This role focuses on driving gold loan disbursements, managing branch operations, leading the team, ensuring compliance, and delivering exceptional customer service. Your leadership will directly impact profitability, asset quality, and customer retention. Key Responsibilities: Branch Operations & Business Growth: Manage the gold loan portfolio for the branch and ensure sustained business growth. Lead all operational aspects including loan disbursements, cash management, gold vault handling, customer onboarding, and compliance with internal policies. Drive local marketing activities and outreach programs to increase brand visibility and customer acquisition. Team Leadership & Development: Lead, coach, and mentor branch staff to maintain a high-performance culture. Conduct periodic training and skill-building sessions to ensure the team is up-to-date with policies, processes, and customer handling practices. Performance Monitoring & Reporting: Analyze branch performance data and prepare regular reports on business KPIs, including disbursement targets, collections, and operational metrics. Leverage insights for decision-making and strategic improvements in the branch s gold loan portfolio. Customer Engagement & Retention: Ensure high standards of customer service and relationship management to drive loyalty. Act as a trusted advisor to clients throughout their gold loan lifecycle, resolving issues efficiently. Credit Quality & Collections: Maintain gold loan portfolio quality through proactive customer follow-up and timely collections. Monitor and control Non-Performing Assets (NPAs) and ensure adherence to internal risk thresholds. Valuation & Compliance: Oversee accurate valuation of pledged gold using standard techniques (e.g., scratch test, acid test, flexibility test). Ensure secure storage of gold and cash within the branch, following vault protocols and audit guidelines. Comply with all internal audit, risk, and regulatory standards during day-to-day operations. Risk Management & Security: Monitor opening and closing protocols for branch operations to maintain compliance and security standards. Ensure safety of gold and financial assets through rigorous branch-level checks and controls. Qualifications & Experience: Education: Bachelor s or Postgraduate Degree (MBA in Finance preferred) Experience: Minimum 6 years in Gold Loan operations, preferably in NBFCs or Banks Key Functional Competencies: Deep understanding of gold loan valuation, pricing, and schemes. Experience in branch-level P&L management. Familiar with loan origination systems (LOS), LMS, and CRM platforms. Strong knowledge of risk management, audit, and compliance processes. Behavioral Competencies: Leadership: Ability to manage and motivate a team effectively. Analytical Thinking: Data-driven decision-making. Customer Orientation: Strong service mindset. Communication: Excellent interpersonal and verbal skills. This is an opportunity to lead one of the most critical and fast-growing business verticals in TVS Credit. You ll work in a performance-driven culture, take ownership of a branch, and directly contribute to the company s growth while empowering local communities through gold-backed financing. Qualification : Bachelors or Postgraduate Degree (MBA in Finance preferred)

Company Overview: At Johnson & Johnson, we are driven by the belief that health is everything. With over 125 years of experience in healthcare innovation, we strive to improve and cure diseases, create smarter treatments, and deliver personalized healthcare solutions. Through our expertise in Innovative Medicine and MedTech, we impact the lives of millions globally by creating products that elevate the standard of care and improve patient outcomes. Job Description: Johnson & Johnson Medical Devices is seeking a District Account Manager for the Chennai region to drive the sales of Surgical Sutures, Hernia products, and Hemostats within key accounts. The successful candidate will be responsible for achieving and exceeding sales targets within a designated territory while maintaining a high level of customer satisfaction and loyalty. This role requires building long-term customer relationships, understanding customer needs, and staying updated on competitive developments in the marketplace. Key Responsibilities: Sales Turnover: Sell franchise products within the assigned territory, with weekly and monthly action plans to achieve sales objectives. Analyze sales reports to identify opportunities, recognize routine problems, and recommend solutions. Negotiate and close sales in routine situations and, with guidance, handle more complex deals. Participate in trade displays and conferences as required. Territory Management: Develop a deep understanding of customer needs to identify sales opportunities. Identify and pursue tender/contract opportunities. Create and execute an efficient territory plan, with guidance. Work with retailers to ensure they serve as brand ambassadors for Johnson & Johnson products. Identify and train surgeons on new technologies and solutions via in-surgery consultations, sales calls, and training sessions. Customer In-Service Education & Training: Collaborate with the manager to identify customer in-service needs to ensure efficient and effective product usage. Develop and maintain strong relationships with customers at all levels. Coordinate and deliver in-service education sessions with assistance. Advise marketing on customer in-service education resource needs. Key Account Management: Develop a plan to optimize key account development and sales growth with guidance. Product & Market Knowledge: Continuously improve personal knowledge of product features, benefits, and correct applications. Demonstrate product usage and differentiate products from competitors. Collect information on competitive products and current practices in the marketplace. Monitor adoption of products among trained surgeons. Distribution Management: Develop and implement a distribution network for the assigned territory. Ensure distributor health is aligned with agreed guidelines. Expense, Equipment, and Samples Management: Manage expenses judiciously, ensuring sustainable productivity. Plan sample and expense utilization within budget and approval guidelines. Self-Development: Identify areas for personal improvement and participate in training programs. Apply new learning strategies to improve job performance. Corporate Ethics and Governance: Conduct business in alignment with corporate ethics and the Johnson & Johnson Credo. Maintain high ethical standards in customer relationships and business activities. Qualifications: Education: Science graduate or post-graduate degree holder. Experience: 4-10 years of experience in Medical Device Sales. Experience managing HCP KOLs (Key Opinion Leaders) is essential. Sales experience in laparoscopy products is preferred. Language Skills: Proficiency in Hindi and/or English. At Johnson & Johnson, you ll have the opportunity to work in a collaborative environment with a team dedicated to caring and empowering you to drive your career. We are an equal opportunity employer and value diversity at our company. Johnson & Johnson is an Equal Opportunity Employer and adheres to diversity and inclusion practices. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Introduction to role The Assistant Manager Meeting Registration Capability will be part of the Operations Team in AstraZeneca s Global Meetings and Events Team. You will be responsible for the registration process in the Cvent system, acting as the owner for the Registration Website process & capability. You will drive the strategy, serve as the linchpin between the Web team, GME service team, Solutions team & Meeting Management Company partners, and be the technical expert, line manager, and trainer for the WEB development team. Reporting to the GME Operations Manager and with a dotted line to the Senior Manager Technology & Process, you will be the go-to person for any technical challenges. Accountabilities Be the expert and driver for the Registration Website space, maintaining strong advisory relationships with GME LT, Service team, and MMC partners. Operationalize strategic plans with timely execution of deliverables. Project manage and coordinate Web team resources assigned to support GME. Maintain project plans, including all required activities, tasks, risks, issues, and resource requirements. Identify and report on potential barriers to progression and present solutions. Act as the expert for the Registration Website process regarding technology solutions, features, and functionality. Present solutions to fulfill GME s business requirements by acting as an internal expert and trusted advisor. Coordinate ongoing learning cycles for the web dev team ensuring they are on top of Cvent's newest features. Document roles & responsibilities in line with Cvent permissions for all parties involved. Cultivate ongoing learning and shared best practices within the team. Manage the assignment of web builders to projects. Ensure Web team performance SLA s & KPI s are measured & reported regularly. Set up a knowledge assessment process. Monitor Cvent certifications for all parties involved. Ensure a robust QC process is in place & documented. Manage individual performance (quarterly reviews) and development. Measure quality of work supported by future CSAT results. Manage partners' business reviews, collaboration sessions, vendor-led sessions, and partners' summits around the web reg process. Align account configuration changes with Solution & take change requests to LT for validation. Manage communications around major configuration releases. Gather user feedback for all towers & provide bi-annual holistic reviews to LT. Recommend opportunities for improvement. Drive registration website activity governance & compliance. Proactively and independently solve problems when challenges present themselves. Act as GME Cvent s Reg Web expert by organizing demos and creating onboarding processes. Cultivate new business opportunities by asking questions and sharing findings with LT for validation. Update GME SOPs in line with process amendments. Create & own a user feedback process & provide visibility to LT. Essential Skills/Experience Cvent Event Management Certification required. Cvent Event Management Advanced Certification and Cvent System Administrator Certification preferred. Excels at establishing and maintaining relationships across cultures and at all levels of an organization, including executives. Excellent organizational & time management skills with the ability to manage multiple responsibilities while maintaining high-quality standards. Strong sense of accountability; resourcefulness in identifying a problem or process improvement and following through to implement. Demonstrated ability to effectively work in an ambiguous environment. Proven analytical skills with consistent high attention to detail; accuracy in spelling and grammar. Demonstrates initiative, personal excellence, and integrity. Understands the use of web-based applications and database concepts (for reporting purposes). Proficient with MS PowerPoint and Excel to deliver presentations and reporting packages. Broad knowledge of technology solutions and packaged/cloud-based applications. Previous experience working across a geographically diverse team. Strong technical acumen and learning curve. Excellent communication and interpersonal skills. Excellent spoken and written English language skills. Proactive approach to problem-solving. Able to grasp and understand new technology and concepts. Bachelor s degree or equivalent. Desirable Skills/Experience Experience working in Sales & Marketing Portfolio preferably in Life Sciences Industry. Experience in any product management, preferably in the Meetings & events space. Knowledge of Web Services & Service Oriented Architecture. Experience working in a shared service environment. Experience working with 3rd party providers. When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. At AstraZeneca, you'll be part of a team of specialists that is essential to our growth. Here you'll be valued for your niche knowledge, trusted with personal accountability to live up to your full potential, and make a significant contribution. We embrace innovative technology and reimagine technical practices to make a bigger impact on patients' lives. Our global, diverse network allows us to work seamlessly together, leveraging our combined skills to find new solutions that accelerate our impact. The business is committed to investing in our growth and development, keeping us ahead of our peers. AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as pos...

Job Title: Content Acquisition Specialist Experience: 2 6 Years Location: Chennai Position Overview: We are looking for a proactive and detail-oriented Content Acquisition Specialist to join our team. This role involves sourcing high-quality content, engaging with subject matter experts (SMEs), and ensuring that our learning programs remain relevant, competitive, and aligned with market demands. The ideal candidate will have strong research, negotiation, and project management skills, along with experience in educational content or digital learning. Key Responsibilities: Conduct in-depth market research to analyze content trends, audience preferences, and the competitive landscape. Identify and engage with subject matter experts (SMEs) and domain specialists with global industry experience. Evaluate content for quality, relevance, and alignment with the company's educational goals and strategic direction. Collaborate cross-functionally with internal teams to ensure all acquired content aligns with platform standards and audience expectations. Build and maintain strong, long-term relationships with content providers, including industry leaders and SMEs. Negotiate and manage licensing agreements, ensuring favorable terms and compliance with company policies. Oversee the content delivery and integration process, ensuring seamless execution across platforms. Take full ownership of course launches, ensuring all content is delivered on time and meets quality standards. Continuously source up-to-date and industry-relevant content to keep programs fresh and competitive. Maintain strategic partnerships with vendors and SMEs to ensure cost-effective and timely execution of learning initiatives. Engage with accreditation bodies to secure necessary certifications for programs and maintain compliance with industry standards. Desired Candidate Profile: Bachelor s degree in Education, Business, Communications, or a related field (Master s preferred). 2 6 years of experience in content acquisition, instructional design, or a similar role within the e-learning, publishing, or education technology sector. Strong research and analytical skills to stay ahead of content trends and audience needs. Excellent communication and negotiation skills with experience in managing vendor or SME relationships. Strong project management skills and ability to meet tight deadlines. Familiarity with licensing agreements, content rights, and digital content delivery workflows. Experience working with accreditation bodies is a plus. Qualification : Bachelors degree in Education, Business, Communications, or a related field (Masters preferred)

Job Title: Associate / Senior Associate Instructional Designer Location: Chennai Experience: 2 7 Years Position Overview: We are looking for a creative and detail-oriented Instructional Designer (Associate/Senior Associate) to join our learning and development team. The ideal candidate will have experience designing and developing engaging, application-based training solutions, including eLearning, instructor-led training (ILT), and blended learning programs. This role involves working closely with Subject Matter Experts (SMEs) to create effective and innovative learning experiences tailored to various industries and audiences. Key Responsibilities: Design and develop web-based training content with a focus on application-oriented learning. Participate in needs assessments, and help create curriculum roadmaps and high-level instructional designs. Collaborate with curriculum teams or work independently to design, develop, and test instructional materials. Review and provide feedback on instructional content developed by peers to ensure high standards. Develop course descriptions, marketing materials, and training-related documentation. Contribute to storyboarding, content authoring, and the development of blended and e-learning solutions. Create bespoke e-learning content tailored to various domains and training needs. Analyze learning objectives and collaborate with SMEs to deliver instructionally sound solutions. Apply instructional design theories and adult learning principles to design effective training materials. Write clear, concise, and engaging content tailored to the target audience. Work with the creative team to conceptualize graphics, images, and animations to support learning. Develop audio/video scripts for high-quality multimedia course assets. Maintain accurate project documentation and organize content within course folders throughout the project lifecycle. Build ILT modules and interactive eLearning using tools like Articulate Storyline, Adobe Captivate, Camtasia, etc. Desired Candidate Profile: Bachelor s or Master s degree in Instructional Design, Education, Communication, or a related field. 2 7 years of hands-on experience in instructional design and eLearning development. Strong understanding of instructional design models (e.g., ADDIE, Bloom s Taxonomy). Proficient in tools such as Storyline, Captivate, Camtasia, and MS Office Suite. Excellent communication, writing, and editing skills with attention to detail. Ability to manage multiple projects and meet tight deadlines. Experience designing content across various domains is a plus. A strong portfolio demonstrating past work in eLearning and instructional design is highly desirable. Qualification : Bachelors or Masters degree in Instructional Design, Education, Communication, or a related field

Job Title: Senior Manager Consumer Durables Location: Chennai Job Type: Full-Time | Permanent Job Purpose: To support the Consumer Durable (CD) business by monitoring key performance indicators, coordinating with field teams, managing incentives, ensuring adherence to hygiene standards, and driving automation projects. The role aims to optimize operational efficiency and help achieve business growth targets. Key Responsibilities: Track and analyze daily performance metrics for the Consumer Durables business; provide actionable insights to Product and Leadership teams. Collaborate with Field Teams to manage Field Officer (FO) mapping and ensure targets align with the Annual Operating Plan (AOP). Monitor compliance with hygiene parameters such as eKYC, eMandate registrations, and incentive disbursement processes including Field Executive Monthly Incentives (FEMI) and Semi-Annual Executive Monthly Incentives (SEMI). Lead the preparation of field team incentive calculations (maker), coordinating with HR for validation and payouts (checker). Design and implement contests and incentive programs for field teams, particularly during peak seasons like Summer and SON (September November), to drive business momentum. Work closely with the Business Intelligence (BI) team to support and contribute to the development of Tableau dashboards and automate MIS reporting. Qualifications & Experience: Graduate or Postgraduate degree in Business Administration, Finance, or related fields. Minimum 6 years of experience in Sales Operations, Business Support, or Product roles, preferably in the NBFC or Consumer Durables finance sector. Functional Competencies: Strong analytical skills with the ability to interpret and translate complex data into business insights. Excellent communication and interpersonal skills for effective cross-functional collaboration. Experience in working closely with Field Teams and managing MIS and incentive-related functions. Behavioral Competencies: Sound decision-making skills backed by analysis and sound judgment. Strong presentation and articulation abilities. High attention to detail and ability to manage multiple tasks under pressure. Qualification : Graduate or Postgraduate degree in Business Administration, Finance, or related fields

Technical Lead Location: Chennai About the Team Join our dynamic Central R&D team at CVS, driving innovation in product digitalization and vehicle intelligence. We develop advanced solutions for truck, bus, and trailer OEMs, addressing both onboard systems and offboard cloud-based platforms (SaaS & PaaS). Our mission focuses on: Connecting vehicles Ensuring cybersecurity Mastering vehicle architecture Diagnosing vehicles Extracting actionable intelligence Role Overview As a Technical Lead, you will design, develop, and deploy scalable, cloud-native applications leveraging AWS Serverless technologies and container orchestration. You will architect and maintain RESTful APIs and microservices, ensuring robust, maintainable software solutions. Collaboration, innovation, and technical leadership are core to this role. Key Responsibilities Architect and build scalable applications using AWS Serverless services such as Lambda, API Gateway, DynamoDB, and container platforms like ECS, EKS, and Fargate. Develop and maintain RESTful APIs and microservices with .NET Core and Entity Framework. Write clean, maintainable, and efficient code in Node.js, JavaScript, C#, React JS, or React Native. Design data models for SQL and NoSQL databases to optimize application performance. Apply Object-Oriented Analysis and Design principles to software development. Implement multi-threading and messaging patterns to build resilient distributed systems. Collaborate in an Agile environment using Git for version control. Participate in code reviews, architecture discussions, and drive continuous improvement initiatives. Candidate Profile Bachelor s or Master s degree in Computer Science, Engineering, or a related field. Minimum 6+ years of hands-on experience in software development. Strong expertise in AWS cloud technologies and cloud-native application design. Proficient in one or more: Node.js, JavaScript, C#, React (JS/Native). Experience with REST APIs, microservices architectures, and distributed systems. Familiarity with software design patterns, messaging systems, and scalable architecture. Excellent problem-solving skills with a passion for delivering optimized business solutions. Innovation & Technology Leadership: Work at the cutting edge of technology in an environment that fosters creativity and growth. Diverse & Inclusive Culture: Thrive in a workplace that values diversity, equity, and collaboration. Career Development: Access structured training, career advancement paths, and global project exposure. Global Presence: Collaborate with international teams on state-of-the-art driveline and chassis technology projects. Sustainability Focus: Contribute to eco-friendly innovations and sustainable business practices. Employee Well-being: Benefit from health programs, flexible work arrangements, and supportive work-life balance. Join Us Take the lead in shaping the future of mobility with ZF. Apply now for the role of Technical Lead and be part of our innovative journey! Our Commitment to Diversity, Equity & Inclusion (DEI) At ZF, we are committed to fostering an inclusive culture where diversity is celebrated. We remove barriers so every employee can achieve their full potential. This vision guides how we operate, innovate, and shape the future of mobility. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related field

Senior Data Scientist AI/ML Location: Chennai About the Team Join the ZF Center of Excellence (COE) team, where we translate complex AI, Machine Learning (ML), Deep Learning (DL), and Reinforcement Learning (RL) concepts into impactful solutions. Our team communicates cutting-edge research insights to both technical and non-technical audiences, including presentations at conferences and publications in academic journals. What to Expect in this Role Conduct advanced research to develop innovative AI/ML methodologies, with a focus on DL and RL techniques. Design and execute experiments to validate new approaches and benchmark machine learning algorithms. Analyze complex datasets to discover hidden patterns that drive AI innovation. Stay current with the latest advancements in algorithms, tools, and theoretical frameworks, exploring areas such as model interpretability and efficient deep learning training. Prototype and evaluate advanced models like CNNs, RNNs, and other deep learning architectures. Develop foundational algorithms and frameworks applicable across diverse machine learning challenges. Focus on enhancing model efficiency, reducing bias, and improving explainability. Document research methods, experiments, and theoretical contributions to facilitate knowledge sharing. Shape the team s long-term research vision and strategic goals. Candidate Profile Master s degree in Mathematics, Computer Science, or related fields; PhD is a strong plus. 8+ years of research and development experience with deep knowledge of data structures and algorithms. 5+ years experience deploying ML models in production environments. Proficient with ML frameworks such as TensorFlow, PyTorch, or scikit-learn. Experience with distributed computing and large-scale data processing systems. Strong communication and teamwork skills. Experience contributing to invention disclosures and intellectual property processes. Proven publication record in leading machine learning conferences or journals. Innovative Environment: Work at the forefront of technology with a culture that fosters creativity and continuous growth. Diverse & Inclusive Culture: Thrive in an environment that values diversity, equity, and mutual respect. Career Development: Benefit from extensive training, clear advancement paths, and global project opportunities. Global Presence: Collaborate with international teams and contribute to world-class driveline and chassis technologies. Sustainability Commitment: Play a role in eco-friendly initiatives and reducing environmental impact. Employee Well-being: Enjoy health and wellness programs, flexible work options, and a supportive work-life balance. Join Us Take your AI/ML expertise to the next level with ZF. Apply now for the Senior Data Scientist AI/ML role and contribute to shaping the future of mobility! Our Commitment to Diversity, Equity & Inclusion (DEI) At ZF, we are dedicated to building a culture of inclusion where diversity is celebrated. We work to remove barriers so every employee can thrive and contribute to our shared legacy of innovation and excellence. Qualification : Masters degree in Mathematics, Computer Science, or related fields; PhD is a strong plus

Manager, Country Operations (India) Location: Chennai, India Team: Teleport (AirAsia's logistics arm) Focus: Air Freight Operations, Ground Handling & 3PL Coordination Teleport is reimagining logistics across Asia. Every day, we move cargo through 100+ airports fast, secure, and efficiently. Our goal? Be the go-to end-to-end delivery solutions provider in Asia. To do that, we need leaders who thrive in a fast-paced, startup-like culture. About the Role We're looking for a hands-on Country Operations Manager to take ownership of our air cargo operations in India. You ll lead day-to-day operational performance, work closely with Cargo Terminal Operators (CTOs), ground handling teams, customs, and 3PLs, and act as the key link between strategy and execution. This is a dynamic, multi-disciplinary leadership role with a strong focus on process improvement, stakeholder engagement, and operational excellence. What You'll Be Doing A Day in the Life Operations Management Oversee daily air freight operations: loading, unloading, handling Ensure shipments (including hazardous goods) comply with all legal & safety regulations Conduct toolbox meetings, weekly/monthly ops reviews, and lead operational briefings Maintain SLA adherence for shipment movement and handover Performance & Process Improvement Monitor key KPIs and operational costs (fuel, packaging, etc.) Drive productivity optimization through staffing, capacity, and resource planning Lead new initiatives to reduce CPP (cost per parcel) and enhance delivery timelines Analyze fleet/community budgeting and forecast volumes to scale delivery capacity Stakeholder & Partner Engagement Coordinate with CTOs, airport authorities, freight forwarders, and internal departments Onboard and manage 3PL vendors with performance tracking Respond to customs-related inquiries and ensure timely, compliant declarations Team Leadership & Training Resolve staff conflicts, motivate teams, and handle feedback loops Design and roll out training/coaching programs for ground teams and couriers Implement safety and compliance initiatives to maintain operational integrity What You Need to Succeed Must-Have Skills Excellent communication and interpersonal skills (English fluency required) Strong data accuracy and reporting skills Proficiency in Microsoft Office and operational software High attention to detail accuracy is non-negotiable Hands-on experience leading logistics or operations teams Leadership Style We Value Willing to roll up your sleeves lead by example Biased for action speed > perfection Transparent, proactive communicator Goal-focused, flexible on execution People-first mindset we treat our team with respect and empathy At Teleport by AirAsia, we don t just move cargo we move fast, solve hard problems, and build the future of logistics across Asia. You ll get the chance to lead meaningful projects, work with cross-functional teams, and shape the country-level operations strategy. We embrace diversity and are proud to be an equal opportunity employer. Everyone is welcome here. Apply now and help us change how Asia delivers.

Job Title: Senior Developer SQL Location: Chennai, India Experience: 4 to 8 Years Qualification: B.Tech in Computer Science, Engineering, or related field Job Summary: We are looking for a skilled Senior SQL Developer with 4 to 8 years of experience to design, develop, and optimize SQL databases and reports that support our business needs. The ideal candidate will have deep expertise in T-SQL, strong knowledge of Microsoft SQL Server features, and hands-on experience in report development using tools like SSRS and Power BI. This role also involves mentoring junior developers and collaborating effectively within cross-functional teams. Key Responsibilities: Design, develop, and maintain scalable SQL databases aligned with organizational data architecture. Write, optimize, and debug complex T-SQL scripts to meet business requirements. Identify and optimize long-running and resource-intensive queries, ensuring efficient data retrieval and integrity. Develop reports and dashboards using SSRS and Power BI to provide actionable insights. Perform extensive data validation and testing to ensure accuracy and quality of database systems and access programs. Collaborate with team members to understand data needs and deliver high-quality application components. Mentor and guide new joiners in SQL development and best practices. Use SQL performance tuning tools such as SQL Profiler, Index Tuning Wizard, and Database Engine Tuning Advisor to enhance database performance. Add data integrity checks for existing and new SQL objects to maintain reliable data. Manage and prioritize workload effectively, meeting project deadlines with strong time-management skills. Required Skills & Competencies: 4 to 8 years of experience in SQL development or a similar role. Strong expertise in T-SQL programming and Microsoft SQL Server features. Experience with report development using SSRS and Power BI. Solid understanding of data architecture and database scalability. Excellent problem-solving and critical thinking skills. Strong communication, interpersonal, and team collaboration abilities. Proven ability to mentor junior team members effectively. Ability to work independently and manage time efficiently. Qualification : B.Tech in Computer Science, Engineering, or related field

Job Title: Engineering Manager Location: Chennai, India Experience: 15+ Years Qualification: Graduate / Post Graduate Engineering in Computer Science from premier global institutes Job Purpose: We are seeking a deeply technical and hands-on Engineering Manager to lead a high-performing team of 10-15 engineers. You will architect, design, and build scalable platforms that empower customers and internal developers to create and deploy innovative applications. Collaborating closely with program managers, visual designers, and external partners, you will drive the creation of intuitive web and mobility-based user experiences and backend platforms. You will also contribute to engineering systems and tooling to enhance team agility, accelerate delivery, and maintain world-class enterprise products. Comfortable in ambiguous and evolving environments, you will prioritize data-driven iteration, rapid learning from customers, and delivering optimal design solutions. Key Responsibilities: Lead and mentor a team of engineers, fostering technical excellence, collaboration, and continuous learning. Drive end-to-end delivery of features with speed, quality, and measurable impact on the business. Provide hands-on technical leadership in architecture, coding, design, incident resolution, and compliance (security, privacy, accessibility). Act as the go-to expert in your area, supporting your team to solve complex technical challenges. Manage team communication, set clear expectations, negotiate dependencies, and resolve conflicts effectively. Translate shifting business goals into prioritized, actionable plans with clear milestones. Oversee resource allocation to maximize team agility and quality output. Champion employee engagement, talent growth, retention, and a positive team culture. Collaborate closely with cross-functional teams including product management, design, development, and QA. Identify and invest in improvements to technology, processes, and continuous delivery practices to boost productivity. Promote best practices and foster a culture of efficiency and innovation throughout the development lifecycle. Required Skills & Experience: Graduate or Post Graduate degree in Computer Science from a premier engineering institute (global ranking preferred). 8+ years of professional software design and development experience, including coding in C/C++, C#, Java, JavaScript, or Python. 3+ years of people management experience leading technical teams. Hands-on experience with large-scale, high-volume services, service-oriented architectures, and cloud-based systems (Azure or equivalent preferred). Strong knowledge of secure software design, enterprise design patterns, and the ability to contribute to both design and coding. Excellent verbal and written communication skills, with the ability to inspire and align teams around a shared vision. Proven ability to collaborate across groups and disciplines in fast-paced, ambiguous environments. Demonstrated commitment to mentoring and growing junior engineers. Analytical, problem-solving, rapid prototyping, debugging, and decision-making capabilities. Positive team player with adaptability and agility in development approaches. Qualification : Graduate / Post Graduate Engineering in Computer Science from premier global institutes

Position Title: RPA Developer Location: Chennai, India Employment Type: Full-time Job Summary Synechron is looking for a talented and motivated RPA Developer to join our growing technology team in Chennai. As an RPA Developer, you will play a key role in designing, developing, and maintaining automation solutions to streamline business processes and improve operational efficiency. You ll work with a variety of technologies and collaborate with cross-functional teams to deliver scalable, high-quality automation solutions aligned with organizational goals. Key Responsibilities Design, develop, and maintain robust RPA (Robotic Process Automation) solutions using industry-standard platforms. Write clean, maintainable, and scalable code in languages such as Java, Python, or C#. Debug and troubleshoot automation workflows and provide timely resolutions. Collaborate with business analysts, developers, and stakeholders to understand requirements and deliver automation solutions. Maintain and enhance existing RPA solutions for performance and reliability. Participate in code reviews, contribute to knowledge sharing, and support continuous improvement of development practices. Stay current with the latest RPA tools, technologies, and best practices. Required Skills & Technologies Strong understanding of software development principles and best practices. Proficiency in one or more programming languages: Java, Python, C#. Experience with RPA platforms (e.g., UiPath, Automation Anywhere, Blue Prism) is a plus. Familiarity with source control tools like Git. Exposure to Agile or Waterfall methodologies. Basic knowledge of cloud platforms such as AWS, Azure, or GCP (preferred). Ability to learn new tools quickly and adapt to evolving technologies. Experience Requirements 3+ years of experience in software development or automation-related roles. Hands-on experience with RPA tools or relevant software development projects. Internships or previous contributions to automation projects are considered an advantage. Day-to-Day Activities Contribute to the design and development of RPA solutions across business units. Write, test, and maintain automation scripts and components. Perform troubleshooting and debugging of automation workflows. Collaborate in agile development cycles and daily stand-ups. Evaluate emerging automation tools and recommend improvements to the existing stack. Assist in maintaining documentation and code repositories. Qualifications Bachelor s degree in Computer Science, Software Engineering, or a related field. Master s degree in a relevant field is a plus. Soft Skills Strong problem-solving and analytical skills. Ability to work both independently and collaboratively in a team environment. Excellent verbal and written communication skills. Ability to manage multiple tasks, prioritize effectively, and meet deadlines. High attention to detail and commitment to delivering quality solutions. Diversity & Inclusion at Synechron At Synechron, we believe in building an inclusive workplace where diversity is celebrated. Through our "Same Difference" DEI initiative, we are committed to promoting equality, embracing differences, and providing an environment where everyone feels respected and valued. We encourage applicants from all backgrounds, abilities, and experiences to apply. We support our people through mentorship programs, flexible working arrangements, internal mobility, and continuous learning opportunities.

Job Title: Data Engineer Location: Chennai (Work from Office) Job Type: Full-time Experience: 2 to 4 years Job Description Blackstraw Technologies Pvt Ltd is seeking a skilled Data Engineer to join our dynamic team. You will play a crucial role in transforming raw data into actionable insights by designing and maintaining robust data pipelines and systems. Your work will ensure alignment between data infrastructure and business goals, helping to drive efficiency and scalability. You will leverage your analytical skills and proficiency in various programming languages to integrate, process, and optimize data from diverse sources. You will also collaborate closely with data scientists and end-users to support data-driven decision-making. Key Responsibilities Design, build, and integrate data pipelines from multiple sources for analytics and operational purposes. Perform data integration and troubleshoot production and development issues. Develop, automate, and optimize ETL pipelines and workflows. Work with big data technologies including Hive, Spark, and Hadoop; optimize performance for large-scale data processing. Write and maintain efficient Spark/PySpark or Spark/Scala programs. Utilize strong SQL skills for querying and database design. Develop shell scripts (Unix/Linux) to automate data processing tasks. Collaborate with data scientists and various business teams to understand and fulfill data needs. Maintain and deploy ETL code following Agile methodologies. Handle service delivery tickets and provide support related to ETL tools. Participate in root cause analysis and problem resolution for data pipeline issues. Required Skills & Qualifications Bachelor s degree in Computer Science, Information Technology, or related field; Master s degree is a plus. 2 to 4 years of hands-on experience in data engineering or related roles. Strong expertise in ETL development and data integration tools. Proficiency in Spark (PySpark or Scala), Hive, and Hadoop ecosystem. Advanced SQL skills and experience with relational database management systems (RDBMS). Experience with shell scripting in Unix/Linux environments. Familiarity with Java, Python, or Scala programming languages is desirable. Knowledge of Cloud platforms (Azure preferred) is a plus. In-depth understanding of Retail domain data and business processes is advantageous. Excellent analytical, organizational, and communication skills. Experience with Agile project management and teamwork. About Blackstraw Technologies Pvt Ltd Founded in 2015 and fully operational since 2018, Blackstraw Technologies is a global software products and services company specializing in Artificial Intelligence (AI) and Machine Learning (ML) solutions. Our AI platform accelerates data labeling, model training, and deployment across cloud and on-premise environments. Our 250+ member team boasts over 900 years of combined experience, focusing on areas such as computer vision, natural language processing, and deep learning annotation tools. We enable enterprises worldwide to rapidly adopt AI in a cost-effective, plug-and-play manner. Headquartered in Florida, USA, Blackstraw has operations across Canada, the USA, and India. Qualification : Bachelors degree in Computer Science, Information Technology, or related field. Masters degree is a plus.

Job Title: Digital Banking Architect Location: Chennai, India Job Type: Full Time Experience: 12 18 years in digital banking and enterprise architecture, with at least 5 years in a solution architecture role in an SI environment. Job Summary: Aspire Systems is seeking a Digital Banking Architect with deep expertise in COTS solutions such as Temenos Infinity, Backbase, or Tagit, to serve as the techno-functional design authority for complex, multi-vendor digital banking transformations. This role is tailored for a system integrator environment where the architect plays a central role in stitching together vendor platforms, custom builds, middleware, and core systems to deliver a seamless and scalable banking experience. The role demands a strong blend of platform expertise, integration depth, and domain sensitivity. Required Skills & Experience: 12 18 years in BFSI IT services, with proven success in system integration-led digital transformations. Strong functional and technical understanding of Temenos Infinity, Backbase, or Tagit platforms. Deep integration experience: REST/SOAP APIs, middleware, message queues, OAuth2, OpenID Connect. Experience working across diverse deployment models on-prem, cloud, SaaS. Prior experience integrating with Temenos Transact or other core banking platforms. Strong pre-sales and client-facing skills: architecture walkthroughs, solution pitch, and estimation. Experience with agile enterprise delivery models; exposure to CI/CD, DevSecOps, and containerization (Docker/K8s). Exposure to domain components such as onboarding, origination, digital servicing, payments, and CRM. Ability to lead and mentor technical teams across multiple delivery locations. Education: Bachelor s or Master s in Computer Science, Engineering, or related fields. TOGAF, AWS/Azure Solution Architect, or SAFe certifications are a strong plus. As a leading Temenos and BFSI system integrator, Aspire delivers impactful digital transformation programs globally. Join a high-caliber team that blends platform knowledge with engineering depth and drive strategic change in modern banking experiences. Qualification : Bachelors or Masters in Computer Science, Engineering, or related fields

Job Title: Project Owner Temenos Implementation Projects Location: Chennai, India Job Type: Full Time Experience: 10+ years in Banking IT Services with strong exposure to Temenos Products (Core Banking and Digital) implementations. Job Summary: Aspire Systems is looking for a Project Owner to manage the day-to-day execution of Temenos implementation projects within a specific region. Reporting to the Delivery Owner, the Project Owner will be responsible for driving project execution, coordinating with internal and client stakeholders, and ensuring timely delivery with quality and compliance to contractual commitments. Required Skills & Experience: Minimum 5 years direct experience in Temenos Transact implementation projects as project owner. Must have track record of taking customers live on both on-premise and Temenos SaaS deployments. Experience with Temenos Infinity (Digital) solutions including onboarding, digital servicing, or origination. Demonstrated experience in managing core or digital banking projects in a client-facing role. Good understanding of implementation life cycle phases, especially in package-based delivery. Strong coordination skills to work across cross-functional teams and vendor environments. Solid communication, stakeholder management, and documentation skills. Hands-on experience with project tracking tools like JIRA, MS Project, or equivalent. Exposure to both Agile and Waterfall delivery models. A passion for delivering on time, with quality and operational discipline. Willingness to travel to the assigned region as per project needs. Willingness to take up Temenos Implementation Methodology (TIM) certification and at least one functional certification in a Temenos product group. Education: Bachelor s degree in Engineering, Computer Science, or a related field. PMP / CSM certification is a plus. Reporting Line: Reports to: Delivery Owner Temenos Implementation Projects. Work with a high-performing team focused on delivering excellence in Temenos implementations across the banking landscape. At Aspire, you ll have the opportunity to grow with structured mentorship, access to certification programs, and a strong project governance framework that empowers delivery success. Key Responsibilities: Lead the day-to-day execution of assigned Temenos implementation projects. Translate delivery plans into actionable workstreams and manage delivery schedules. Collaborate with functional and technical leads to align effort with project milestones. Drive daily project operations, including scope tracking, resource planning, and issue resolution. Facilitate internal status meetings and client working group discussions. Prepare and maintain detailed project documentation, including RAID logs and progress dashboards. Escalate risks and dependencies promptly to the Delivery Owner with mitigation proposals. Ensure quality control and alignment with Aspire's Temenos implementation standards. Support UAT coordination, deployment planning, and early life support activities. Qualification : Bachelors degree in Engineering, Computer Science, or a related field