M365 Jobs in Mumbai

Microsoft Service Sales Specialist Full-Time | Mumbai, Maharashtra (On-Site) Location: Mumbai, Maharashtra Job Type: Full-Time | On-Site Experience Required: 1 to 7 years Notice Period: Immediate joiners preferred Salary: Based on experience and qualifications Job Overview We are looking for a driven and experienced Microsoft Service Sales Specialist to join our team in Mumbai. In this role, you will be responsible for generating new business opportunities, building strong relationships with Microsoft-managed customers (EC and SMC segments), and driving the sales of Bitscape s Microsoft cloud services, including Azure, Microsoft 365, Dynamics 365 (F&O, BC, CRM), Power Platform, and Power BI. This is a strategic, high-impact role that also involves team building, go-to-market (GTM) execution, and close collaboration with both internal stakeholders and Microsoft Account Executives (AEs) and Partner Teams. Key Responsibilities Build and manage a strong sales pipeline across Enterprise Commercial (EC) and Small & Medium Corporate (SMC) customer segments. Drive end-to-end sales of Bitscape s Microsoft service offerings, including Azure, Microsoft 365, Dynamics 365 ERP & CRM (F&O, BC), Power BI, and Power Apps. Establish and maintain trusted relationships with Microsoft teams to co-sell and align on joint go-to-market strategies. Recruit, mentor, and lead a high-performing team of account managers and solution specialists, working closely with the pre-sales and delivery leaders at our Global Engineering Center in Ahmedabad. Take ownership of business P&L, revenue goals, and customer satisfaction. Expand Bitscape s presence in the Managed Service Provider (MSP) market, identifying new growth opportunities and client needs. Collaborate with other Bitscape leaders to ensure alignment with company goals and strategic priorities. Leverage market insights and customer feedback to continuously optimize sales strategies and service offerings. Qualifications and Skills Proven track record in Microsoft services sales, account management, or business development, ideally in a cloud services or IT consulting environment. Strong understanding of Microsoft cloud solutions including Azure, Microsoft 365, Dynamics 365, and Power Platform. Ability to manage large, complex accounts and influence stakeholders at all levels. Demonstrated experience in building and leading high-performing sales teams. Familiarity with Microsoft Co-Sell motions and working with Microsoft Partner and AE teams is highly desirable. Strong communication, negotiation, and relationship-building skills. Strategic thinker with a customer-first mindset and a results-driven approach. MBA is preferred but not mandatory; relevant experience and performance are the key hiring criteria. Lead Microsoft service sales strategy for a trusted Microsoft partner in a high-growth market. Work closely with Microsoft and high-profile enterprise clients across India. Join a collaborative, innovation-led team with a strong delivery backbone. Opportunity to make a high business impact and grow into senior leadership roles. Apply now to be part of a forward-thinking Microsoft partner and accelerate your career in cloud services and Microsoft solution sales. Qualification : MBA is preferred but not mandatory; relevant experience and performance are the key hiring criteria.

Eligibility Criteria We are looking for fresh graduates who have good communication skills and strong problem solving and analytical skills. Shift Timing: Initial Shift Time: 11-8 pm Later on: 6:00 PM to 3:00 AM IST (Rotational Weekoff's) Roles & Responsibilities Service Desk, Server monitoring, Network monitoring, Troubleshooting server issues & network issues. Ability to work independently, be adaptable to change and varied working hours. Be responsible for queue monitoring and acknowledging tickets. Basic application support knowledge. Individual must be flexible to work for extended hours, if required (open work on 24/7 support, rotational shifts) IT Support, non-voice process. Excellent written and oral communication. Technical Skills Should understand basic IT related technical terms like MS Exchange, Active directory, office 365, memory, server, CPU, network, IP address, active directory, Microsoft exchange, cloud, windows server, DHCP, DNS etc. Prior Experience in infrastructure monitoring will be an added advantage. Preferred Certifications Any Azure (AZ-400, AZ-500, AZ-900, AZ-104) Or Microsoft 365 ( MS-500, MS-900, M365, O365 ), Any Cloud, Windows Server Administration, Education Candidates with 75% and above in 10th, 12th and Degree (Mandatory). BE. / B. Tech with Computer Science or IT BCA /MCA B. Sc. / M. Sc. (IT) Electronics Engineering and Electronics and Telecom Engineering

IT Support Engineer / System Administrator Location: Mumbai Reporting To: Lead IT Infrastructure About the Role We re looking for a proactive and technically sound IT Support Engineer / System Administrator to join our growing IT team. In this role, you'll manage day-to-day IT operations, support internal users, and maintain the stability, performance, and security of our IT infrastructure across systems and networks. You ll be responsible for ensuring seamless technology operations across platforms Windows, macOS, network devices, cloud tools, and security systems. Key Responsibilities System & Device Management Install, configure, and maintain desktops, laptops, servers, and peripherals across Windows and macOS environments. Deploy and manage software, drivers, and operating system updates across all user systems. Maintain IT asset inventory and track hardware, accessories, and mobile devices using asset management tools or spreadsheets. User & Access Management Manage users, groups, and permissions via Active Directory and Microsoft 365 Admin Console. Support onboarding and offboarding processes in collaboration with HR and Operations ensure timely device provisioning and deactivation. Network & Security Operations Set up and manage firewalls, routers, switches, VPNs, and wireless access points to ensure secure and reliable connectivity. Configure and manage VPN access for remote employees and secure inter-office communication. Implement and monitor endpoint protection, antivirus, and malware defense tools. Perform regular system audits to ensure compliance, performance, and data protection. MDM & Remote Device Management Configure and manage MDM solutions like Microsoft Intune and Jamf to enforce security policies and manage devices remotely. IT Support & Troubleshooting Provide L1/L2 support for user issues related to hardware, software, email, VPN, printers, and connectivity. Use IT ticketing systems for issue tracking, prioritization, and resolution. Offer critical IT support during live events, production peaks, or project deliveries. Documentation & Compliance Create and maintain documentation: system configurations, procedures, issue logs, and troubleshooting guides. Support internal and external IT audits with system logs, reports, and policy documentation. Help define and enforce IT usage, security, and access policies. Skills & Qualifications Bachelor s degree in Computer Science, IT, or a related field. 4+ years of hands-on experience in IT support or system administration roles. Strong knowledge of Windows OS, macOS, and core networking principles. Experience with Active Directory, Microsoft 365, and cloud collaboration tools. Working knowledge of MDM platforms (Microsoft Intune, Jamf) and endpoint security tools. Familiarity with configuring firewalls, VPNs, and enterprise networking equipment. Strong problem-solving skills and a user-first mindset. Ability to work independently, prioritize issues, and support users both on-site and remotely. You ll be part of a dynamic team that values innovation, reliability, and continuous learning. This is a hands-on role with direct impact keeping our people connected, productive, and secure every day. Qualification : Bachelors degree in Computer Science, IT, or a related field

Job Title: IT Officer / IT Executive About Us: At BSM, we are a global team of over 20,000 seafarers and 2,000 shore-based professionals, working across 30+ locations and managing a fleet of 650 vessels. Together, we are committed to responsible operations, ensuring the safety of our people, our fleet, and the environment. As a family-owned, multinational business, we take pride in our culture of togetherness, learning, and innovation. With a workforce representing over 80 nationalities, our diversity is our greatest strength driving innovation and setting new industry standards. Join BSM and become part of a forward-thinking organization that is shaping the future of global shipping and enabling seamless international trade. Job Objective: As an IT Officer, you will support the IT Manager in managing day-to-day IT operations within the SMC (Ship Management Centre). You will play a key role in maintaining the IT infrastructure, ensuring seamless connectivity, supporting infrastructure projects, and assisting in IT procurement and user support. Your contributions will help ensure that BSM s IT systems act as effective enablers for business success. Key Responsibilities: Ensure continuous 24x7 connectivity to BSM applications and vendor systems, minimizing downtime for the SMC office. Plan and conduct regular maintenance of IT systems, coordinating planned downtimes to minimize disruption to operations. Assist the IT Manager in liaising with vendors and procuring IT equipment as per organizational requirements and policies. Provide day-to-day IT support to users, resolving technical issues and ensuring uninterrupted workflow. Support the IT Manager in budget management for local IT needs when required. Lead or contribute to standalone IT projects, ensuring alignment with BSM standards and policies, under the guidance of the IT Manager and TDC management. Qualifications & Experience: Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent work experience). A Master s degree in Computer Science is advantageous. Industry certifications such as Microsoft, Cisco, or equivalent are a plus. Technical Skills: Experience managing SAN storage infrastructure in virtual environments. Hands-on experience with VMware vSphere. Strong understanding of Microsoft Active Directory and Windows Server 2008/2012 environments. Experience with Microsoft System Center and SQL Server 2008/2012 clustering. Familiarity with Microsoft Exchange 2010, including online archiving. Strong networking skills, particularly in virtual infrastructure and WAN connectivity. Experience with High Availability (HA), Disaster Recovery (DR), and Business Continuity Planning (BCP). Strong security mindset with a good grasp of the OSI Reference Model. Solid understanding of Microsoft Cloud / Office 365. What We Offer: Clear career development pathways with ample opportunities for professional growth. Technical and soft skills training programs to enhance your expertise. Comprehensive health insurance for you and your family. Annual performance-based bonus. Be part of a diverse and inclusive workforce, representing over 80 nationalities. Flexible work opportunities to support work-life balance. Join the ever-growing Schulte Group family and make your mark in the global shipping industry! Qualification : BA/BS in computer science related field or equivalent experience.

Job Title: Lead IT Infrastructure & Security Reports To: Head IT Location: Mumbai Experience: 8 12 Years Education: B.E. / B.Tech. in Information Systems, Computer Science, Information Security, or a related field Role Overview: We are seeking a self-driven and highly skilled IT Infrastructure & Security Lead to manage and secure our IT landscape across all pan-India locations for Matix Fertiliser and Chemicals Ltd. This role involves the implementation, optimization, and security of IT infrastructure, ensuring high system uptime, performance, and protection against modern cybersecurity threats. You will play a key role in aligning IT infrastructure and security strategies with organizational goals, driving best practices, and leading initiatives that reinforce reliability, resilience, and regulatory compliance. Key Responsibilities: IT Infrastructure Management: Ensure the efficient utilization, uptime, and performance of IT systems and infrastructure across the organization. Set measurable KPIs and performance benchmarks; continuously monitor and improve against them. Manage enterprise-wide connectivity, including MPLS, LAN, and WAN infrastructure across all office locations. Oversee design, installation, monitoring, and troubleshooting of enterprise networks and systems. Manage and maintain Active Directory (AD) environments. IT Security Oversight: Administer and monitor cybersecurity tools and platforms including: Microsoft 365 Defender CrowdStrike EDR FortiGate Firewalls Checkpoint Email Protection DLP, IDP/IPS systems, and Routers Collaborate with Head IT on implementing key cybersecurity initiatives in line with the IT roadmap. Conduct risk assessments, manage vulnerabilities, and ensure compliance with internal security standards and external regulations (ISO 27001, SOC2, DPDP, etc.). Lead efforts in business continuity planning (BCP) and disaster recovery (DR) for critical IT systems. Operational & Vendor Management: Handle the procurement and lifecycle management of IT assets (laptops, servers, storage devices, printers, networking products, etc.). Source, contract, and review IT vendors and service providers. Coordinate with ISP and MPLS providers for reliable network connectivity. Manage licensing and deployment of MS Outlook 365 suite and associated tools. Backup & Data Management: Implement and manage centralized and decentralized backup solutions, ensuring data integrity and recovery readiness. Required Skills & Competencies: Technical: Solid knowledge of enterprise IT networks, cybersecurity tools, and infrastructure architecture. Hands-on experience with Windows Server environments, AD, O365, and security operations tools. Experience in security incident management, IT audits, and implementing frameworks like ISO 27001 or SOC2. Certifications (Preferred): CCNA, CEH, CISA, CISSP, CISM Familiarity with the ITIL Framework is an added advantage. Behavioral: Strong leadership and project management skills. Excellent communication and interpersonal abilities to engage with cross-functional teams and external partners. Proven client management skills and ability to work under minimal supervision. High attention to detail and a proactive mindset. Qualification : B.E. / B.Tech. in Information Systems, Computer Science, Information Security, or a related field

IT Admin Trainee Location: Mumbai Experience: 0 1 year Functional Area: Software Development Eligibility Criteria We are looking for fresh IT graduates from any discipline who demonstrate excellent communication skills, strong academic performance, and solid logical thinking abilities. Key Responsibilities Provide first-level support for hardware issues related to desktops, laptops, printers, and peripherals. Assist with installation, configuration, and troubleshooting of Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint) and other software. Support device setup, software installations, and resolve network connectivity issues. Maintain and update IT asset inventory and documentation. Assist with onboarding and offboarding processes, including device setup and account creation. Escalate unresolved technical issues to senior IT staff or external vendors. Primary Skills Basic understanding of computer hardware and peripheral devices. Familiarity with Microsoft 365 applications and cloud services. Knowledge of Windows OS and basic troubleshooting techniques. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team environment. Enthusiasm to learn new technologies and take initiative. Secondary Skills Performance-driven attitude. Innovative mindset. Strong attention to detail. This is a great opportunity to start your IT career and grow in a fast-paced, technology-driven environment.

Description Work on Single line diagram & Schematic. Use CAD software including Autodesk AutoCAD, and MicroStation. Use other supporting software including Bluebeam, Adobe Acrobat, Office 365. Learn and successfully apply company, client, and project drafting standards and procedures. Good knowledge of Plan & Section drawing, including General Arrangement Responsible for work quality. Good Interpersonal skills. All other duties as assigned. Qualifications ITI/ Diploma in Electrical or Mechanical Engineering with 0 2 Years of Exp in Electrical works. ITI / Diploma (Electrical preferred) from an accredited institution with specialized CAD certification. Good command of oral & written communications skills. Good working knowledge of AutoCAD & MicroStation Software. Learning attitude. Qualification : ITI/ Diploma in Electrical or Mechanical Engineering with 0 2 Years of Exp in Electrical works.

Role: Director IT Infrastructure Location: Mumbai Experience: 12 15 years The Director of IT Infrastructure will lead global IT infrastructure operations, ensuring scalability, security, and efficiency. This role requires a visionary leader who can streamline processes, drive technological advancements, and build a world-class IT infrastructure. Key Responsibilities Strategic Leadership Develop and implement IT infrastructure and security strategies aligned with business goals. Lead technology evaluations and adopt innovative solutions to enhance global service delivery. Infrastructure Management Oversee the design, deployment, and maintenance of: Virtual Desktop Infrastructure (VDI) Networking (LAN/WAN, Wi-Fi, VLAN, etc.) Enterprise cloud applications (Azure AD, O365, etc.) Security infrastructure (antivirus, firewalls, VPNs) Ensure disaster recovery and business continuity plans are robust and tested regularly. Optimize IT software and hardware assets throughout their lifecycle. Process & Documentation Establish, document, and standardize processes for IT infrastructure operations. Maintain comprehensive infrastructure documentation for consistency and knowledge sharing. Drive continuous process improvements to align with industry best practices. Global IT Asset Management Implement efficient asset management strategies for multi-geography tracking. Maintain an accurate IT asset inventory to ensure visibility, control, and compliance. Align asset management practices with HR and business needs. Team Leadership & Development Build and lead a high-performing IT Infrastructure & INFOSEC team. Mentor and support the career growth of team members. Foster a culture of collaboration, accountability, and continuous learning. Operational Excellence Develop and enforce infrastructure policies, procedures, and standards. Monitor key performance indicators (KPIs) and ensure SLA compliance. Security & Compliance Collaborate with Compliance teams to meet security standards (ISO 27001, SOC2, NIST). Identify and mitigate IT security vulnerabilities while ensuring regulatory compliance. Manage audits and implement security recommendations. Budget & Stakeholder Management Plan and manage the IT infrastructure budget, ensuring cost-effective solutions. Engage with internal stakeholders globally to address IT infrastructure needs. Required Skills & Qualifications Technical & Business Expertise Education: Bachelor s/Master s in Information Technology, Computer Science, or related field. Experience: 12+ years in IT infrastructure roles, with 5+ years in leadership. Strong expertise in systems administration, network management, and cloud solutions. Proven ability to manage large-scale IT projects across global locations. Experience working in multi-geography enterprise environments. Preferred Certifications: ITIL, PMP, or any relevant IT infrastructure/security certifications. Soft Skills & Abilities Leadership & Strategic Thinking Ability to drive large-scale IT transformations. Problem-Solving Strong analytical skills to resolve complex challenges. Stakeholder Management Excellent communication and collaboration skills. Risk & Escalation Handling Proactive in mitigating security and operational risks. Work on cutting-edge data security solutions. Engage with global enterprises and industry leaders. Innovate in an entrepreneurial, high-growth culture. Lead a high-impact IT Infrastructure team, shaping the future of cybersecurity. Qualification : Bachelors or masters degree in Information Technology, Computer Science, or a related field.

About NTT DATA NTT DATA is a global innovator with over $30 billion in annual revenue, serving 75% of the Fortune Global 100. We are committed to helping clients optimize and transform for long-term success, investing in R&D to lead the way into a sustainable digital future. With a diverse global workforce and a culture that embraces diversity and inclusion, NTT DATA offers a dynamic and rewarding environment for professional growth. Your Day at NTT DATA As a Senior HR Administrator, you will play a pivotal role in supporting all aspects of human resources operations. This includes employee onboarding/offboarding, benefits administration, recruitment, employee records maintenance, and HR policy implementation. Your attention to detail, organizational skills, and understanding of HR regulations will contribute to a compliant and efficient HR department, enhancing the overall employee experience. Key Responsibilities Employee and Manager Support: Provide timely and accurate responses to HR-related inquiries from employees and managers, covering policies, procedures, and programs. Onboarding/Offboarding: Deliver a smooth and effective onboarding experience for new hires and transfers, and ensure the timely processing of offboarding documentation for exiting employees. New Hire Orientation: Conduct engaging and informative new hire orientations, helping new employees integrate into the company culture. Record Maintenance: Maintain organized and confidential employee records, including correspondence and documents, and conduct audits to ensure information is accurate and up-to-date. HRIS Transactions: Process employee life cycle transactions through HRIS applications, ensuring the accuracy of records. Escalation: Escalate issues or inquiries to management and provide clear communication regarding resolutions. Project Participation: Assist with HR programs, procedures, and projects aimed at improving service delivery, streamlining processes, and enhancing efficiency. Collaboration: Work closely with other HR functions, such as Payroll, Benefits, Compensation, Talent Acquisition, HR Business Partners, HRIS, and Employee Engagement, as well as stakeholders in IT and Finance. Confidentiality: Handle sensitive and confidential information with the utmost discretion. Additional Tasks: Perform other HR-related tasks as required. Knowledge, Skills & Abilities HR Operations Understanding: Familiarity with benefits, compensation, payroll, HRIS, and compliance processes. Attention to Detail: Strong organizational skills and a critical, analytical approach to problem-solving. Confidentiality: Ability to manage confidential and sensitive information with professionalism. Communication: Excellent verbal and written communication skills. Interpersonal Skills: Strong relationship-building capabilities with employees and managers at all levels of the organization. Adaptability: Ability to manage multiple tasks and deadlines in a fast-paced environment. Software Proficiency: Proficient in Microsoft Office 365 (O365), including Teams, Word, Excel, PowerPoint, and Outlook. HRIS Experience: Experience with Workday HRIS is preferred. Education & Experience Bachelor s Degree or equivalent education and/or work experience required. 2-3 years of HR and administrative experience. Advanced proficiency with MS Office Suite (Word, Excel, PowerPoint, Project, Outlook). HRIS experience (Workday preferred). Physical Requirements Ability to remain stationary for extended periods of time. Operate computer and other office equipment. Perform tasks during India business hours and work in remote environments with a stable internet connection. Workplace Type Hybrid Working (Remote with potential on-site administrative activities as needed). About NTT DATA NTT DATA is a leading global innovator in business and technology services, part of the NTT Group, headquartered in Tokyo. We are passionate about driving innovation and transformation for our clients and society. Qualification : Bachelors Degree or equivalent education and/or work experience required.