Manager Sales Support OPS Jobs in Bengaluru

1004 Jobs Found

AS

Sr. Enterprise Applications Developer

Aviatrix Systems

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Sr. Enterprise Applications Developer Location: Bengaluru Team: Tech Ops Engineering Experience Required: 5+ Years About Aviatrix: Aviatrix is a cloud network security leader trusted by 500+ global enterprises. We provide the power, control, and security needed to modernize cloud strategies, ensuring organizations are ready for the future of AI-driven cloud networking. The Role: Engineering for Business Excellence As a Sr. Enterprise Applications Developer, you will join our Tech Ops team to architect secure, scalable, and reliable internal applications. You will work with serverless architectures and LLM-powered tools to support critical business functions and solve complex technical challenges. Technical Stack & Expertise Core Technologies: Serverless Mastery: Hands-on experience with AWS Lambda and AWS Step Functions. Backend & Scripting: Proficient in Node.js and Python. Frontend & Data: Skilled in React for UI development and Postgres for database management. Multi-Cloud: Familiarity with AWS, Azure, and GCP platforms. Engineering Competencies: Architecture: Strong understanding of Distributed Systems and API Design. AI Workflow: Ability to leverage AI/LLM tools for code generation, test automation, and architecture exploration. Security: Experience with SSO integrations and secure authentication solutions. Operations: Familiarity with DevOps, CI/CD, and building IT applications for Sales, Support, or Marketing. Primary Responsibilities Scalable Development: Build internal applications using modern cloud-native patterns. Integration Management: Develop and maintain secure integrations between internal systems and external services. Operational Excellence: Lead code reviews, testing, and debugging to ensure high performance and reliability. Cross-functional Leadership: Partner with IT, Security, and Business stakeholders to align on system requirements. Mentorship: Participate in technical hiring and support the growth of the engineering team. Benefits & Why Aviatrix Total Rewards: Comprehensive pension, private medical, life assurance, and long-term disability. Wellbeing: Annual wellbeing stipend and a generous holiday allowance. Culture of Growth: We value unique career journeys if you are excited by this role, we encourage you to apply even if your background doesn't match every requirement perfectly.

Sr. Enterprise Applications Enterprise Applications Developer
TA

Product Manager - Payments

Tazapay

2-6 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Product Manager Payments Location: Bengaluru Work Type: Full Time Experience: 2 6 years About Tazapay Tazapay is a leading fintech platform for cross-border businesses. We provide local and global collections, holding, and payouts across multiple markets. As we expand into the digital asset ecosystem, we are building comprehensive crypto and stablecoin payment solutions to meet the growing demand for blockchain-based cross-border transactions. About the Team At Tazapay, product development is highly collaborative, involving engineering, design, partnerships, legal, risk, operations, and go-to-market teams. The cross-border payment platform team owns the core features of Tazapay s Payment Platform, including Payins, Payouts, and crypto/stablecoin infrastructure. Role Overview As Product Manager Payments, you will lead the design, development, and launch of global payment rails across both traditional and crypto/stablecoin systems. You will ensure enterprises can successfully build and operate payment operations using Tazapay s platform, bridging fiat and digital asset ecosystems. Key Responsibilities Design and launch crypto/stablecoin payment flows, including digital wallet integrations, stablecoin/blockchain settlements, and multi-chain payment solutions. Drive feature development and market launches for stablecoins like USDC, USDT, and emerging stablecoins across blockchains such as Ethereum, Polygon, and Solana. Collaborate closely with engineering, legal, sales, support, and compliance teams throughout the product lifecycle to deliver seamless payment experiences. Integrate traditional banking rails with crypto payment options, providing merchants with unified access across all payment types. Navigate and ensure compliance with global crypto regulations, working with legal and compliance teams on AML/KYC, licensing, and emerging regulatory requirements. Use a data-driven approach to analyze blockchain transactions, payment metrics, and user behavior to optimize product performance. Who You Are Minimum Requirements 2 6 years of product management experience, with at least 2 years in fast-paced fintech or crypto startups. Hands-on experience with crypto/blockchain integrations, stablecoins, wallet connectivity, smart contracts, or digital asset payment systems. Deep understanding of stablecoin ecosystems (USDC, USDT, DAI, and algorithmic stablecoins) and their underlying mechanisms. Expertise in financial API design with experience in both traditional and blockchain/crypto API integrations. Strong technical understanding of blockchain fundamentals: transaction lifecycles, gas optimization, multi-chain architecture, and consensus mechanisms. Knowledge of crypto compliance requirements and emerging global regulatory frameworks (AML/KYC, licensing, etc.). Analytical mindset with ability to leverage blockchain and payment data to drive product decisions. Preferred Qualifications Degree in Computer Science, Engineering, Finance, or related field, with blockchain coursework or certifications. Proven track record of launching successful crypto/stablecoin payment products or features at scale. Hands-on experience with major blockchain networks, ecosystems, development tools, and integration patterns. Experience collaborating with crypto exchanges, wallet providers, or blockchain infrastructure companies. Qualification : Degree in Computer Science, Engineering, Finance, or related field, with blockchain coursework or certifications

Manager Product manager Payments Payments manager Full-Time
GM

Territory / Area Sales Manager - Facade Lighting

Gm Modular

3-13 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Territory / Area Sales Manager Facade Lighting Company: GM Modular Location: Bangalore Job Type: Full Time Experience Required: 3 13 years Industry: Building Materials / Lighting / Architectural Solutions Job Summary: We are looking for a dynamic and driven Territory / Area Sales Manager Facade Lighting to spearhead sales and business development initiatives in the assigned region. The ideal candidate will have deep knowledge of facade lighting, established relationships with architects and consultants, and experience managing high-value projects in the construction or architectural space. Key Responsibilities: Drive sales of facade lighting solutions across assigned territory. Conduct design and technical presentations to architects, interior designers, lighting consultants, PMC firms, and other stakeholders. Provide lighting design consultations and customized technical solutions for building facades. Manage multiple ongoing projects and ensure seamless delivery and client satisfaction. Build and nurture long-term relationships with existing and potential clients. Identify new business opportunities and proactively develop key accounts. Plan and execute promotional activities such as exhibitions, seminars, and media campaigns. Collaborate internally with design, marketing, logistics, and project teams. Analyze market trends, client feedback, and competition to improve positioning. Understand and interpret architectural drawings, BOQs, and project specifications. Support in tenders, proposals, and negotiation processes. Ensure end-to-end client support from deal finalization to post-sales follow-up. Required Skills & Experience: 3 13 years of experience in facade lighting, architectural lighting, or project sales in the building/construction industry. Strong network and rapport with architectural firms, consultants, and designers in the region. Deep knowledge of lighting products, design standards, and installation practices. Ability to read and interpret architectural drawings and technical documentation. Familiarity with building regulations, safety codes, and tender processes. Excellent communication, negotiation, and presentation skills. Strong strategic thinking and project management capabilities. Ability to work independently and manage multiple high-value projects. Preferred Backgrounds: Experience in architectural lighting, fa ade lighting, LED solutions, or similar. Candidates from premium lighting brands or architectural product companies are highly preferred.

Territory Area Sales Territory sales Sales territory
MG

Trainee Engineer Sales (Industrial Automation)

Multivista Global

0-1 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Trainee Engineer Sales (Industrial Automation) Location: Bangalore Reporting To: Manager Sales Experience: 0 to 1 Year Languages: English & Regional Language Education: B.E / B.Tech in Electrical & Electronics Engineering (EEE), Electronics & Communication Engineering (ECE), Mechatronics, or Electrical & Instrumentation (E&I) Must-Have Skills Strong communication and presentation skills. Willingness to travel extensively. Ability to build customer rapport and support pre-sales activities. Effective team coordination and collaboration. Verbal communication proficiency in local language. Market strategy analysis capability. Good to Have Skills Proficiency in MS Office. Additional computer skills, including SAP knowledge, is a plus. Job Description Develop and execute a comprehensive sales plan to drive business growth within assigned accounts, territories, or industries. Identify and target new or dormant customers within the specified territory or industry. Analyze customer needs and leverage MVGL s resources to fulfill those requirements. Build and maintain a prospect list to create sales opportunities. Maintain an active sales funnel to meet or exceed sales targets. Conduct daily sales calls and engagements within assigned accounts or territories. Qualify leads, follow up on opportunities, and close sales within assigned territories. Gain hands-on experience in sales within the industrial automation sector. Work with a dynamic team focused on innovation and customer success. Opportunity for growth and career development within a leading company. Qualification : B.E / B.Tech in Electrical & Electronics Engineering (EEE), Electronics & Communication Engineering (ECE), Mechatronics, or Electrical & Instrumentation (E&I)

Trainee Engineer Trainee engineer Engineer trainee Sales
AS

Partner Presales Engineer

Accops Systems

9-16 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position Title: Partner Presales Engineer Location: Bangalore Experience: 9 to 16 years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. A leader in secure workspace access and application delivery, specializing in Zero Trust Network Access (ZTNA), desktop virtualization, and remote access solutions. Role Overview: We are looking for an experienced and technically strong Partner Presales Engineer to lead, mentor, and collaborate with both internal presales teams and external partners. This role requires a blend of deep technical expertise, strong communication, team leadership, and customer engagement skills to drive partner enablement and solution positioning. Key Responsibilities: Lead and mentor the Presales team, ensuring alignment with company goals, skill development, and motivation Partner closely with Sales Account Managers to support end-to-end presales activities Conduct detailed product presentations, whiteboarding sessions, and live demos both virtually and onsite Own and drive solution design, sizing, and architecture of Accops and associated third-party solutions Prepare technical documents including: Competitive analysis Architecture documentation Statements of Work (SoW) Support and train partner sales and presales teams on Accops solutions Build and maintain a strong knowledge base including FAQs, best practices, KB articles, and tutorial videos Manage customer expectations, maintain consistent communication, and ensure high satisfaction levels Stay updated with industry trends, emerging technologies, and competitive landscape Collaborate with R&D and Product teams for continuous feedback and product improvements Engage with customers at management and technical levels, articulating both business value and technical depth Provide technical input during RFP/RFI responses and assist in bid management Deliver technical training, solution workshops, and partner onboarding sessions Technical Skills & Knowledge: Strong foundation in Windows and Linux operating systems In-depth knowledge of networking concepts: DNS, DHCP, routing, VPNs, Active Directory, SAML, SSL, HTTPS, etc. Experience with security solutions: Firewalls, ZTNA, CASB, SASE, MFA, Identity Federation Expertise in at least one Desktop Virtualization platform: Citrix, VMware Horizon, WVD, MS RDP, etc. Familiarity with cloud platforms like Azure and AWS is a plus Knowledge of solution architecture, capacity planning, and system integration Exposure to licensing models (e.g., Windows Server, RDS CALs) Prior experience in presales roles within startups is highly desirable Behavioral Competencies: Strong communication skills (verbal and written) Demonstrated leadership abilities and team management experience Analytical thinker with a logical approach to problem-solving High degree of accountability, initiative, and ownership Flexible and adaptable to changing priorities Customer-focused with the ability to build strong business relationships Nice to Have: Prior experience working with Accops products Experience in VDI, VPN, MFA, MDM, cloud security solutions Exposure to customer interactions at the executive level Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)

Presales Engineer Partner engineer Presales engineer Full-Time
AE

Marketing Manager / Deputy Manager

Ajax Engineering

8-10 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Marketing Manager / Deputy Manager Type: Full Time Experience: 8 10 Years Location: Bangalore Role Purpose To lead integrated marketing efforts that drive lead generation, customer engagement, and sales enablement across digital platforms, marketing automation systems, and sales operations. This position is crucial in aligning marketing initiatives with sales productivity, ultimately boosting market share and customer reach for the organization. Key Responsibilities Market Analysis & Product Communication Conduct competitive benchmarking, market research, and customer insight gathering for the concrete equipment sector. Develop technical marketing collateral and product content in collaboration with Product Management & Engineering teams. Create newsletters, mailers, and presentations aligned with brand guidelines to support sales efforts. Sales Operations Support Partner with Sales teams to improve CRM usage, lead tracking, and pipeline visibility. Enhance customer journey mapping and conversion processes with sales and product teams. Analyze sales data for trends, opportunities, and engagement gaps. Support the design and implementation of sales enablement tools and mobile sales apps. Digital Marketing & Lead Generation Run and optimize SEO, SEM, and paid media campaigns to increase inbound leads. Manage digital presence across social media, email, and landing pages. Drive performance from platforms like IndiaMART and apply corrective actions where needed. Marketing Automation & Tools Implement and manage platforms such as HubSpot, Zoho Marketing Plus, Salesforce Marketing Cloud, or Marketo. Automate campaigns, lead scoring, and segmentation to enhance efficiency. Track campaign performance and optimize for improved ROI. Events, Exhibitions & Campaigns Plan and execute industry event participation (e.g., EXCON, BAUMA, Concrete Show) in coordination with marketing leadership. Support product launches, roadshows, BTL activities, and customer meets. Oversee vendor coordination and logistics for successful event execution. After-Sales Marketing & Customer Engagement Partner with After-Sales and Parts teams to roll out service campaigns, loyalty programs, and feedback initiatives. Design post-sale campaigns and customer health check content to maintain engagement. Reporting & Analytics Maintain dashboards to track digital, lead conversion, and sales enablement KPIs. Ensure CRM data hygiene and provide actionable insights. Assist with marketing budgeting and monthly expense tracking. Desired Skills & Competencies Strong B2B marketing background, preferably in industrial or capital goods sectors. Proficiency in CRM platforms (Salesforce, Zoho CRM) and marketing automation tools (HubSpot, Marketo). Excellent content creation skills for technical and product marketing. Strong analytical mindset with data-driven decision-making. Effective collaboration with cross-functional teams. Experience with SEO tools, Google Analytics, and LinkedIn Campaign Manager. Educational Qualifications MBA/PGDM in Marketing, Sales, or Business Analytics from a reputed institute. Preferred Industry Background B2B Industrial, Capital Goods, Construction Equipment, or Automotive Components. Qualification : MBA/PGDM in Marketing, Sales, or Business Analytics from a reputed institute

marketing Manager Marketing manager Deputy manager Deputy manager marketing
AT

Customer Support Engineer (cse)

Altem Technologies

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Customer Support Engineer (CSE) Department: Technical Location: Bangalore Job Description The Customer Support Engineer (CSE) will be responsible for the maintenance, troubleshooting, and repair of Stratasys 3D printing equipment to ensure high customer satisfaction. This role involves direct interaction with customers, managing service calls, and maintaining equipment to the highest standards while following established procedures. Key Responsibilities Perform basic troubleshooting, installation, maintenance, and repair of Stratasys 3D printing equipment. Complete scheduled Preventative Maintenance and implement field modifications as required. Escalate unresolved technical issues to OEM teams following standard procedures. Maintain accurate and timely service logs, customer records, and internal documentation. Communicate regularly with customers to provide updates, resolve issues, and ensure proper follow-up. Ensure all tools and test equipment are properly maintained and calibrated. Adhere to Health and Safety regulations and other applicable regulatory requirements. Identify and support sales opportunities including new contracts, renewals, and system sales. Manage multiple open service issues efficiently, prioritizing tasks effectively. Requirements Educational Qualification: BE/B.Tech in Electrical Engineering or Mechanical Engineering. Diploma with 3+ years of experience servicing and operating 3D printing machines. Experience: Minimum of 3 years in a customer support or technical service role, preferably with experience in 3D printing equipment. Skills: Strong technical troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Ability to manage multiple tasks and prioritize effectively. Qualification : BE/B.Tech in Electrical Engineering or Mechanical Engineering

Customer Support Customer Support Engineer Customer Engineer
AT

Business Development Manager - Software Sales

Altem Technologies

4-6 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Business Development Manager Software Sales Department: Sales Location: Bangalore Experience: 4 6 Years Job Description We are seeking an experienced and results-driven Business Development Manager Software Sales to drive revenue growth by selling Dassault Syst mes and MSC Software products to commercial and government clients across Karnataka. The ideal candidate will have a strong background in CAD/CAM/CAE software sales, with the ability to build and manage key client relationships. Key Responsibilities Identify, engage, and develop new business opportunities with commercial enterprises, government agencies, and educational institutions. Promote and sell CAD/CAM/CAE solutions including Dassault Syst mes, MSC Software, and other industry-standard platforms. Build and maintain strong relationships with key decision-makers and stakeholders. Understand customer requirements and propose software solutions that address their design, simulation, and manufacturing needs. Meet or exceed assigned sales targets and contribute to the overall growth strategy. Conduct product presentations, demos, and follow-ups to close sales. Maintain detailed records of sales activities in CRM tools and provide regular forecasts and reports. Collaborate with technical teams for pre-sales support and solution implementation. Requirements Qualifications: Bachelor s degree or diploma in Engineering (preferably Mechanical), Business Administration, or related fields. MBA in Marketing is a plus. Experience: 4 6 years of experience in software sales, specifically in CAD/CAM/CAE products such as Siemens NX, Solid Edge, CATIA, SolidWorks, Pro-E, Ansys, Altair, or similar. Proven track record in selling to large commercial organizations, SMEs, government agencies, and academic institutions. Skills: Strong understanding of the CAD/CAM/CAE software market. Excellent communication, negotiation, and interpersonal skills. Ability to work independently and manage client relationships effectively. Self-motivated, target-driven, and highly organized. Qualification : Bachelors degree or diploma in Engineering (preferably Mechanical), Business Administration, or related fields

Business Development Business Development Manager Business manager
KI

Area Sales Manager

Kia India Private Limited

4-12 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Area Sales Manager Location: Bangalore Experience: 4 to 12 years Education: B.Tech/BE/MBA Role Overview We are looking for a dynamic and results-driven Area Sales Manager to lead our regional sales initiatives. The ideal candidate will be responsible for expanding the dealer/customer base, driving sales volume, and achieving market share targets. This role requires strong planning, team leadership, and market insight to optimize performance across assigned territories. Key Responsibilities Sales & Target Management Achieve and exceed sales volume targets and market share goals for the assigned region. Set performance goals for the sales team and ensure consistent tracking and delivery. Identify and unlock new market opportunities and customer segments. Team & Dealer Management Lead and support sales representatives to drive performance across territories. Conduct regular team meetings, performance reviews, and territory analysis. Ensure dealership staff are aligned with company goals and have access to quality enablers (tools, training, materials). Channel & Inventory Oversight Develop and nurture channel partner relationships including distributors and dealers. Monitor inventory levels, ensure availability of stock, and manage returns effectively. Coordinate with dealers for accurate and timely forecasting. Market Development & Promotion Plan and execute sales promotional activities in collaboration with marketing. Work closely with financers and insurance partners to support market growth. Analyze dealership performance and implement corrective actions when needed. Feedback & Compliance Act as a communication bridge between dealerships and corporate functions. Ensure adherence to company policies, initiatives, and brand standards. Gather and relay market intelligence, including competitor activities and regulatory updates, to the Regional Sales Manager (RSM) and Head Office. Customer Engagement Visit key customers to gather feedback, understand expectations, and resolve escalations. Maintain a strong customer-centric approach to build loyalty and trust. Key Skills & Competencies Strong customer focus with problem-solving ability Proven track record in sales planning, target achievement, and territory management Ability to motivate teams and manage performance Proficient in conducting reviews, providing feedback, and driving improvement Strategic thinking with strong communication and interpersonal skills Opportunity to lead high-impact regional sales initiatives Work in a dynamic, fast-paced, and performance-driven environment Contribute to the growth of a strong and expanding brand Apply now and be part of a forward-thinking organization. Qualification : B.Tech/BE/MBA

Area Sales Area sales Sales area Manager
HS

Deputy Manager - Mortgage Sales

Hdfc Sales

4-6 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Deputy Manager Mortgage Sales Location: Bangalore Experience Required: 4 6 Years Employment Type: Permanent Functional Area: Team Leader Non-Technical Role Summary: We are looking for an experienced and performance-driven Deputy Manager Mortgage Sales to lead a high-performing sales team focused on home loan products. This role requires strong leadership capabilities, relationship management skills, and a solid understanding of mortgage sales processes. The candidate will be responsible for driving business growth through team management, source development, and effective coordination with internal and external stakeholders. Key Responsibilities: 1. Area / Geography Mapping Allocate sales territories and geographies to team members Work closely with the team to ensure proper mapping and coverage Conduct periodic audits and reviews; share progress updates with senior management 2. Source Relationship Management Maintain and strengthen relationships with all sourcing channels in the assigned geography Support the team in building a reliable source base for consistent business generation 3. Sales Coaching & Joint Calls Conduct daily joint calls with team members for sales and source visits Provide on-the-ground coaching and mentorship during client interactions 4. Channel Partner Recruitment Validate and empanel channel partners as per organizational standards Ensure performance monitoring and active engagement with onboarded partners 5. Team Huddles Organize and lead daily team huddles to align objectives, review targets, and share updates 6. Weekly Review & Reporting Drive weekly reviews using goal sheets and ensure completion of Sales Patri II Monitor team performance and implement action plans to meet business targets 7. HSPL Hub Coordination Liaise with the credit and operations team on logged-in loan applications Update team members regularly on application status and feedback Desired Candidate Profile: Educational Qualification: Graduate in any discipline (MBA preferred) Experience: 4 6 years in sales, with at least 1 year in a team leadership role Industry Experience: Prior experience in home loan or mortgage sales is highly desirable Strong interpersonal, team management, and stakeholder engagement skills Proactive, target-oriented, and well-organized professional Qualification : Graduate in any discipline (MBA preferred)

Manager Deputy manager Mortgage Sales Manager sales
SI

Business Technology Data Engineer

Samsara Inc

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Business Technology Data Engineer Location: Bengaluru, India (Hybrid 3 days onsite) Company: Samsara Technologies India Pvt. Ltd. About Samsara Samsara (NYSE: IOT) is a leader in the Connected Operations Cloud, enabling businesses across industries like transportation, logistics, manufacturing, and field services to harness IoT data for safety, efficiency, and sustainability improvements. Samsara helps organizations digitize physical operations at scale, improving outcomes that impact global infrastructure. Role Overview Samsara is seeking a Business Technology Data Engineer to join its Data & Analytics team within the Business Technology division. In this role, you will design, build, and optimize end-to-end data pipelines and infrastructure for various business-critical systems across CRM, marketing, support, and product platforms. You'll collaborate with teams across the company to build reliable and scalable data solutions that power reporting, automation, and analytics. This hybrid role requires working 3 days per week from the Bengaluru office and 2 days remotely, with working hours aligned to India Standard Time (IST). Key Responsibilities Data Engineering & Platform Development Design and maintain ETL/ELT pipelines that integrate and transform data across business systems. Build scalable data infrastructure to support advanced analytics and real-time reporting needs. Write Python and SQL scripts for data ingestion, transformation, and validation. Data Integration & Enablement Work with diverse data sources: CRM, product telemetry, marketing automation, support ticketing, and order flow systems. Develop and support data lake and data warehouse solutions using Snowflake, Redshift, Databricks, or BigQuery. Ensure interoperability between applications and data layers. Performance & Quality Monitor and optimize pipeline performance, implement observability and alerting. Improve data quality, lineage, and governance across systems. Partner with internal stakeholders (e.g., Sales Ops, Marketing Ops, Analytics) to deliver reliable data products. Minimum Qualifications Bachelor s degree in Computer Science, Data Engineering, or related field. 5+ years of professional experience in data engineering. 3+ years experience building and maintaining end-to-end pipelines in a modern data stack. Strong in SQL and Python. Hands-on experience with: ETL tools: Fivetran, dbt Cloud: AWS (preferred), GCP, or Azure Databases: MySQL, PostgreSQL, Oracle, or similar Data Warehouses: Snowflake, Redshift, BigQuery, Databricks Preferred Qualifications Familiarity with API-based ingestion, serverless architecture (Lambda, API Gateway, SQS, etc.). Experience with monitoring tools (DataDog, CloudWatch, Splunk). Comfortable engaging stakeholders to translate business needs into data solutions. Proficiency in Docker, Kubernetes, or AWS Fargate is a plus. Qualification : Bachelors degree in Computer Science, Data Engineering, or related field

Business Technology Data Business Data Data technology
MG

Director -customer Support

Maxval Group

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Director Customer Support Location: Bangalore, India About MaxVal Since 2004, MaxVal has been a pioneer in IP services, focusing on efficiency, cost-effectiveness, and continuous improvement through metrics-driven processes. We were early adopters of tech-enabled IP solutions and now serve over 600 clients worldwide. With a team of 725+ IP and technology experts, MaxVal continuously innovates to deliver outstanding customer and employee success. Job Summary We are seeking a dynamic and experienced Director/Senior Director of Customer Support to lead our dedicated support team. This role is critical in driving exceptional customer experiences post-production, managing issue resolution, system performance, escalations, and customer satisfaction. You will also develop and implement proactive customer engagement strategies to nurture long-term, trusted relationships with key clients. Key Responsibilities Leadership and Team Management Lead, mentor, and develop a high-performing customer support team. Establish and refine support processes and best practices. Ensure achievement of performance metrics and SLAs. Collaborate with leadership to align customer support strategies with business goals. Foster a culture of innovation and continuous improvement by evaluating new tools and methodologies. Customer Support Operations Oversee timely resolution of customer issues and service requests. Act as the escalation point for complex and critical issues. Manage escalated tickets and ensure professional handling of client concerns. Implement Root Cause Analysis (RCA) to prevent recurring problems. Maintain high customer satisfaction through prompt and effective support. Customer Engagement Conduct regular customer meetings to monitor system health and gather feedback. Lead Monthly and Quarterly Business Reviews (MBRs/QBRs) with clients. Identify potential risks and improvement opportunities proactively. Build and sustain strong relationships with key stakeholders. Operational Excellence Define and monitor KPIs to measure support team performance. Continuously optimize support workflows and processes. Partner with Product, Sales, and Implementation teams for seamless customer journeys. Manage post-production support transitions efficiently. Implement and maintain support and development tools (e.g., JIRA, automation tools). Ensure compliance with data security standards and internal policies. Strategic Planning Develop and execute long-term strategies for customer support aligned with MaxVal s vision. Stay informed on industry trends and best practices to enhance support capabilities. Provide actionable insights to senior management based on customer feedback and support metrics. Requirements Bachelor s degree in Computer Science, IT, or related field; advanced degree preferred. Minimum 10 years of experience in customer support or related fields in technology companies. At least 5 years in leadership roles managing customer support teams. Proven experience supporting software products and technology services; Salesforce experience is a plus. Strong understanding of Intellectual Property management solutions preferred. Exceptional leadership, communication, and interpersonal skills. Ability to manage multiple priorities in fast-paced environments. Strong analytical and problem-solving skills. Customer-centric mindset dedicated to delivering excellent service. Qualification : Bachelors degree in Computer Science, IT, or related field; advanced degree preferred.

Director Customer Support Customer Support Full-Time
FI

Sap Sales Manager

Fingentcorporation

6-8 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

SAP Sales Manager Location: Bangalore Experience: 6-8 Years Employment Type: Full-time About Fingent At Fingent, we believe that technology can transform lives those who use it, build it, and those impacted by it. We develop beautiful, usable, and impactful software to solve complex business challenges. We nurture a team of highly intelligent individuals who are passionate about bringing the best out of themselves, their peers, and clients. Role Overview We are seeking an SAP Sales Manager to drive SAP solution sales and build strong, lasting client relationships. The ideal candidate will have a proven track record in SAP solution sales, excellent negotiation skills, and the ability to create and implement strategic sales plans. You will play a key role in the growth of the SAP practice, contributing to revenue generation, market expansion, and overall customer satisfaction. Key Responsibilities Strategy and Execution: Develop and execute strategic sales plans to drive SAP solution sales and meet revenue targets. Identify new business opportunities, managing the entire sales pipeline from lead generation to closing deals. Client Engagement and Relationship Management: Build and maintain strong relationships with existing and potential clients to understand their business needs and recommend tailored SAP solutions. Negotiate contracts and provide consultative support to ensure customer satisfaction and retention. Collaboration: Work closely with SAP consultants and technical teams to create customized proposals and presentations that align with client requirements. Collaborate with marketing teams on sales campaigns and promotional initiatives to increase brand awareness and sales. Market and Product Knowledge: Stay current with SAP product offerings, new developments, and industry trends to ensure you're providing the best solutions to clients. Continuously develop expertise in SAP products, including S/4HANA, ERP solutions, and other SAP technologies. Team Leadership (for managerial roles): Lead, mentor, and guide the sales team to enhance performance and achieve collective goals. Foster a collaborative environment and ensure all sales objectives are met. Qualifications Educational Background: Bachelor s degree in business administration, IT, Marketing, or related field. Experience: 5 10 years of relevant experience in SAP sales or business development. Previous exposure to SAP solutions such as S/4HANA, CRM, or ERP is required. Skills: Expertise in SAP solutions and a deep understanding of the SAP product ecosystem. Strong negotiation, communication, and presentation skills. Proficient in sales forecasting, using CRM tools (e.g., Salesforce), and conducting market analysis. Additional Skills: Knowledge of SAP modules like Sales and Distribution (SD), Material Management (MM), or Finance (FI) is advantageous. SAP certifications or related platform certifications are preferred. At Fingent, you will have the opportunity to work in a fast-paced, collaborative environment with cutting-edge technology. You will be able to leverage your skills in SAP sales and contribute directly to the growth of a forward-thinking company. Join us to make an impact, grow your career, and help businesses solve their most pressing challenges. Qualification : Bachelors degree in business administration, IT, Marketing, or related field.

SAP Sales Sap sales Manager Sap manager
PI

Area Sales Manager

Propel Industries

2-14 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Area Sales Manager South India Department: Sales & Marketing Location: Bengaluru Experience: 2 14 Years Qualification: B.E / B.Tech / Diploma in Mechanical Engineering Number of Positions: 2 Job Description: We are seeking a driven and experienced Area Sales Manager to lead sales efforts for Crushing & Screening Equipment across South India. The ideal candidate will have a strong background in capital equipment sales within industries such as aggregate processing, contract crushing, construction, or mining. This is a high-impact role focused on business development, customer engagement, and revenue growth. Key Responsibilities: Sales Execution: Drive sales of Crushing & Screening Equipment to meet corporate and retail targets. Tender Management: Review tender invitations and related documents; support bid planning and submission. Market Development: Conduct market mapping and generate leads from aggregate producers, mining contractors, and engineering consultants. Customer Engagement: Understand customer needs and propose tailored solutions using the company's product portfolio. Consultative Selling: Advise customers on equipment selection based on technical requirements, cost considerations, space constraints, and usage objectives. Sales Planning: Develop sales strategies and set objectives for the assigned territory. Relationship Management: Build and nurture strong relationships with key accounts to drive business growth and long-term partnerships. Collaboration: Coordinate with project, spares, and service teams to ensure smooth execution and after-sales service. Reporting: Provide regular updates and insights on business activity, pipeline development, and customer satisfaction. Compliance: Ensure all actions align with company policies, procedures, and values. Skills & Competencies: Proven experience in capital equipment sales within mining, construction, or aggregate-related sectors. Strong communication and interpersonal skills. Self-starter with a customer-centric and sales-driven approach. Ability to work independently while collaborating across departments. Willingness to travel extensively (approx. 20 22 days/month). Opportunity to work with a leading brand in industrial equipment. High-impact role with autonomy and strategic influence. Competitive compensation and performance-linked incentives. A collaborative environment with strong cross-functional support. Qualification : B.E / B.Tech / Diploma in Mechanical Engineering

Area Sales Area sales Sales area Manager
NU

Channel Operations Analyst

Nutanix

1-3 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Channel Operations Analyst Who We Are Looking For We are seeking a motivated and detail-oriented Channel Operations Analyst with 1-3 years of experience in Partner/Channel Operations. If you are a strong communicator, a natural multi-tasker, and comfortable working independently with minimal supervision, this role is a great fit for you. You ll play a key part in supporting our global channel operations, enhancing partner engagement, and improving operational processes. About the Team You ll be joining the Sales Support and Shared Services team, which operates under the Worldwide Deal Support and Order Management organization within Revenue Operations at Nutanix. This Bangalore-based team supports our global sales teams by ensuring smooth operations across various sales processes. The team thrives on collaboration and works closely with multiple stakeholders, including Deal Desk, Bid Management, and Product Management, to drive efficient communication and process improvement. Our focus is on enabling the sales organization to work seamlessly, allowing them to achieve their targets through strong operational support. You will report to the Manager of Channel Operations, who promotes open communication, collaboration, and continuous learning. This is a hybrid role, allowing flexibility to work remotely on some days while collaborating in the office on others. What You ll Do Provide global Partner Portal support, addressing partner queries. Assist Channel Representatives and partners with the onboarding process. Manage partner applications, maintain agreements, and update Salesforce (SFDC). Oversee Deal Registration and Opportunity Process Management across regions. Respond to partner helpdesk inquiries, including onboarding and access issues. Identify opportunities to enhance current systems and processes for better efficiency. Manage Deal Registration Approval Workflows and assignment rules globally. Prepare ad hoc reports and analyze channel performance metrics as needed. What You ll Bring 1-3 years of experience in a Partner/Channel Operations role. Strong database management skills and proficiency in MS Office (Excel, PowerPoint). Hands-on experience with Salesforce and Partner Portal tools (e.g., Relayware). Excellent communication skills, both written and verbal. Strong attention to detail and organizational skills. Ability to work effectively with global teams and handle complex processes. Experience in partner onboarding and deal registration processes. A proactive mindset focused on process improvement and operational efficiency. Why Nutanix At Nutanix, we believe in fostering an inclusive, collaborative environment where everyone can thrive. We are proud to be an Equal Opportunity Employer, and we are committed to providing reasonable accommodations to ensure that everyone has the opportunity to succeed.

Channel Operations Channel Operations Analyst Operations analyst
JM

Associate Account Manager

Jupiter Money

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

At Jupiter, we understand that money is a subject that often triggers a rollercoaster of emotions. That s why our mission is to help people improve their relationship with money. Jupiter is a financial services platform that leverages technology to provide seamless, user-friendly products related to banking, loans, and investments. Whether it s a savings account, credit cards, investments, or payments, you ll find it all on Jupiter. We aim to help users cut through complex banking jargon, offer smart insights based on their spending, and introduce new-age features to help them make sense of their finances. Our Journey So Far Founded in 2019 by Jitendra Gupta, best known for creating Citrus Pay, Jupiter was born from a desire to create a customer-centric personal finance experience. After our launch in 2021, we saw explosive growth with over 100,000 users on the waitlist and crossing 1 million users in just 10 months. Today, we serve 2.7 million happy users. Our Insights feature automatically tracks your spending across accounts, providing valuable insights. Our Edge CSB Bank RuPay credit card is celebrated for its transparent design and rewarding experience. Additionally, our No-Penalty SIP and Daily SIP at Rs 10 have made investing accessible to over 100,000 users. At Jupiter, we embrace cutting-edge technology and data analytics, working with a diverse team of creative thinkers and industry experts who share our vision for a more accessible, transparent, and inclusive financial ecosystem. We re now looking for passionate, like-minded individuals to join our crew. Who We re Looking For We re looking for Interns who will support the Corporate Sales team by assisting with new customer onboarding, account openings, and addressing KYC-related queries. If you re enthusiastic about learning and growing in the Pre-Sales/Sales Ops domain, we want you! Roles and Responsibilities Proficient communication in English and Hindi (additional regional language is a bonus). Basic knowledge of Excel functions. Engage in 100+ calls daily, managing both inbound and outbound communications. Qualify leads based on specific requirements. Respond professionally to incoming prospect queries via phone and email. Coordinate with the Corporate Sales team regarding new onboarding and KYC-related queries. Track and update daily reports on meetings scheduled, calls made, and call status. What Is Needed for This Role Ability to make 100+ calls daily. Efficient at qualifying leads and managing prospect queries. Knowledge of KYC processes and account opening procedures. Ability to work independently and take initiative. Prior experience in managing calls is a plus, but not a requirement. Strong interpersonal skills and a problem-solving attitude. Why You Should Work With Us Ownership: We highly value individuals who take ownership and see projects through to completion. Problem-Solving: We enjoy tackling meaningful challenges and creating experiences that delight customers. Cultural Fit: We value those who can participate in healthy conflict and make decisions with confidence. Excellence: We consistently set higher standards and strive for continuous learning, growth, and improvement in a dynamic environment. Our Process We raise the bar with each hire and evaluate candidates based on their passion, ambition, and skills. Here's a brief overview of the hiring process: The Intro: Our recruitment team evaluates applications to find the best fit, based on skills and past work. Two-Way Street: An interview with the hiring manager to discuss your interest in the role and expectations. You ll also be asked questions, and assignments may be given. Culture Matters: This round is to ensure a good cultural fit both for you and for us. The Offer: If we find that you meet our expectations and align with our values, we ll extend an offer to join the team.

Associate Account Account associate Manager Associate manager
MO

Senior Solutions Architect

Mongodb

10+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

About MongoDB MongoDB empowers innovators to create, transform, and revolutionize industries by harnessing the power of software and data. We enable organizations of all sizes to build, scale, and manage modern applications by modernizing legacy systems, fostering innovation, and integrating AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database available in over 115 regions across AWS, Google Cloud, and Microsoft Azure. With Atlas, customers can build anywhere on the edge, on-premises, or across multiple cloud providers. With a global presence and over 175,000 developers joining MongoDB monthly, industry leaders such as Samsung and Toyota rely on us to develop next-generation, AI-driven applications. Role Overview We are seeking passionate and skilled technologists to join our Pre-Sales organization, ensuring that our growth is strategically aligned with our platform s capabilities and our customers needs. As a Pre-Sales Solution Architect, you will guide customers in designing and implementing reliable, scalable systems using MongoDB s data platform. Our team consists of experienced software architects, entrepreneurs, and developers who take direct responsibility for customer success from software design to deployment and operations. You will collaborate closely with our sales team, playing a key role in securing deals and driving business growth. As a trusted advisor, you will work with a diverse range of clients, from startups to large enterprise IT organizations. If you d like to learn more about the role, explore the experiences of Veronica Tudor, Matt Kalan, and Winston Vargo on our Life at MongoDB blog. This role is based in our Bengaluru office as part of our hybrid working model. Ideal Candidate Profile Required Qualifications: 10+ years of professional experience, including a strong background in software development. 3+ years of pre-sales experience with enterprise software solutions. Proficiency in at least two modern scripting or programming languages (e.g., Python, Node.js, SQL, C/C++, Java, C#). Hands-on experience with scalable and highly available distributed systems. Willingness to travel within the region, including international travel as needed. Preferred Qualifications: Experience selling databases or deploying applications with major cloud providers (AWS, Google Cloud, Azure). Familiarity with database programming and data modeling best practices. Key Responsibilities Design systems, applications, and infrastructure to support large-scale software development projects using MongoDB. Provide technical guidance on architectures, patterns, and best practices for leveraging MongoDB effectively. Support the sales team with technical discovery, demonstrations, proof of value, presentations, system sizing, and documentation of technical decision criteria. Translate technical concepts into business value for stakeholders, including executives and decision-makers. Act as a liaison between customers and MongoDB s Product Management team, providing field insights and feedback. Represent MongoDB at industry events, trade shows, and account-based marketing initiatives to drive demand. Mentor and support other pre-sales team members, sharing knowledge and best practices. Demonstrate situational awareness and adaptability in dynamic team environments. Learning & Development Opportunities Gain in-depth knowledge of MongoDB s rapidly evolving product suite, including: Core Database Server Atlas (fully managed cloud database service) Atlas Data Lake, Atlas Full-Text Search, Realm (Mobile Database), Charts Developer Tools & Connectors (Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark) Expand expertise in complementary technologies such as Apache Kafka and Kubernetes. Learn and apply modern architecture methodologies, including microservices, event-driven architectures, DevOps, and cloud security. Develop and refine sales techniques, including presentations, demonstrations, whiteboarding, discovery, and objection handling. Gain exposure to a diverse range of industries and real-world use cases. Culture & Benefits At MongoDB, we prioritize the personal and professional growth of our employees by fostering a supportive and enriching work environment. From employee affinity groups and fertility assistance to a generous parental leave policy, we are committed to the well-being of our team members at every stage of their journey. Learn more about life at MongoDB and join us in making a meaningful impact on the world. MongoDB is an equal-opportunity employer committed to diversity and inclusion. We provide accommodations for individuals with disabilities throughout the application and interview process. If you require accommodations, please inform your recruiter.

Senior Solutions Architect Senior Architect Solutions Architect
PA

Sr. Network & Security Systems Engineer

Payoda

10+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Sr. Network & Security Systems Engineer Location: Payoda, Global Regions Experience: 12 15 years of IT and business/industry work experience Education: Diploma with 10+ years or Bachelor's in Computer Science, Information Systems, or related field. Equivalent work experience considered. Shift: 24/7 Job Overview: The Sr. Network & Security Systems Engineer will design, implement, and support VMware NSX-based solutions requested by sales managers for various global clients. The role requires advanced technical expertise in NSX environments, strong troubleshooting skills, and experience with networking and security technologies. The candidate will collaborate with cross-functional teams and provide expert-level support to ensure stability and performance of NSX deployments. Key Responsibilities: Review customer High-Level Design (HLD) and Low-Level Design (LLD) documents and assess feasibility, risks, and constraints. Work closely with L1 teams to address global customer problems via virtual meetings. Create and maintain Method of Procedures (MOP) for planned activities and real-time problem resolution. Prepare Root Cause Analysis (RCA) reports and suggest workarounds by consulting OEM knowledge bases. Design hybrid and multi-cloud solutions for private and multi-cloud infrastructures. Prepare Bill of Quantity (BOQ) and Bill of Materials (BOM) by working with internal and external SMEs. Provide technical documentation, including IP schemas and technical specifications. Continuously monitor advancements in virtualization, networking, security, and cloud technologies. Train and support other team members to offload repetitive tasks and take on complex tasks with practice. Technical Skills and Responsibilities: Provide security and network support for physical networking and firewall services. Deliver and maintain network and security infrastructures using NSX/NSX-T. Implement networking and VXLAN technologies and improve network manageability and scalability. Monitor integration with other software-defined networking technologies. Maintain VMware vROps (ARIA) for capacity planning and troubleshooting. Automate network deployment and configuration with integration of compute and storage automation. Support operations and maintenance of VMware virtual infrastructure. Improve customized outlines using NSX, vRA (ARIA), and vRO (ARIA). Key Success Factors: Extensive knowledge of Cisco and VMware products and solutions. Hands-on experience with network diagram tools like Visio and Lucidchart. Ability to build High-Level Design documents independently. Strong understanding of Cisco Solution Life Cycle Prepare-Plan-Design-Implement-Operate-Optimize. Ability to lead technical workshops and explain solutions to non-SMEs. Knowledge of cloud providers like AWS, Azure, and GCP. Required Skills: NSX-T, NSX-T Edge, NSX Firewall, NSX Load Balancer VMware Cloud Foundation vCenter and ESXi vRealize Network Insight and Log Insight Automation scripting experience in Python, PowerShell, or equivalent Experience with Agile development methodologies Certifications: VMware Certified Professional (VCP) or Expert VCP-NV VCDX-NV VCP NV-Adv-Professional Join Us! We offer a collaborative environment, continuous learning opportunities, and a chance to work on advanced technologies. Let s celebrate work and grow together! Qualification : Diploma with 10+ years or Bachelor's in Computer Science, Information Systems, or related field. Equivalent work experience considered.

Engineer Full-Time VMware NSX SDN (Software-Defined Networking) NSX-T
DA

Manager - Technical Solutions (spark)

Databricks

10-12 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

As a Manager of the Spark Technical Solutions team, you will lead & manage a team of Technical solution engineers and be responsible for driving deep dive technical solutions for any issues reported by Databricks customers. We expect the manager to resolve challenges with comprehensive technical and customer communication skills. You will assist our customers in their Databricks journey and provide them with the guidance, knowledge, and expertise that they need to realise value and achieve their strategic objectives using our products. The impact you will have: As a manager and member of the leadership team, you will be directly responsible for the management of Technical solution engineers, team leads and operations personnel Responsible for directly monitoring, reporting, and driving improvements to team-level metrics and KPIs, acting as an escalation point with customers and internal teams, and optimising and developing support processes and tools Responsible for working across multiple cross functional teams that include Engineering, product management, sales and customer success; manage Hiring, mentoring and onboarding new support engineers Regularly meet one-on-one with your direct reports, conducting annual reviews and career development discussions throughout the year Be a hands on manager to assist the team members in resolving issues related to Spark core internals, Spark SQL, Structured Streaming, Delta, Lakehouse and other databricks runtime features Manage and drive best practices guidance around Spark runtime performance and usage of Spark core libraries and APIs for custom-built solutions developed by Databricks customers; contribute in the development of tools/automation initiatives Own Engineering JIRA tickets and proactively work to bring quicker resolutions to customer reported issues; participate in creation of knowledge base articles Participate in weekend and weekday on-call rotation and run escalations during databricks runtime outages, incident situations, ability to multitask and plan day 2 day activities and provide escalated level of support for critical customer operational issues, etc What we look for: Min 10-12 years of experience in designing, building, testing, and maintaining Python/Java/Scala/Spark based applications in a typical project delivery and consulting environments with 4+ years working as a Manager 5+ years of hands-on experience in developing and leading any two or more of the Big Data, Hadoop, Spark,Machine Learning, Artificial Intelligence, Streaming, Kafka, Data Science, ElasticSearch related industry use cases at the production scale. Spark experience is mandatory Hands on experience in the performance tuning/troubleshooting of Hive and Spark based applications at production scale. Real time experience in JVM and Memory Management techniques such as Garbage collections, Heap/Thread Dump Analysis is preferred Working and hands-on experience with Data lakes and any SQL-based databases, Data Warehousing/ETL technologies like Informatica, DataStage, Oracle, Teradata, SQL Server, MySQL is preferred Hands-on experience with AWS or Azure or GCP is preferred Experience in implementing CI/CD, Monitoring/alerting for Production Systems Technical lead in design, implementation and support of large scale data and analytics solutions that are highly reliable, flexible, and scalable Experience in leading and managing end-to-end projects and have reported and escalated to top levels Experience in managing and leading teams in an organisation involving multiple reporting lines Strong written and verbal communication skills; very good analytical, organisational, multi-tasking skills About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visithttps://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Manager Technical Manager technical Technical manager Solutions
DA

Senior Manager - Technical Solutions (spark)

Databricks

10-12 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

As a Senior Manager of the Spark Technical Solutions team, you will lead & manage a team of Technical Solution Engineers (Spark) and be responsible for driving deep dive technical solutions for any issues reported by Databricks customers. We expect the manager to resolve challenges with comprehensive technical and customer communication skills. You will assist our customers in their Databricks journey and provide them with the guidance, knowledge, and expertise that they need to realise value and achieve their strategic objectives using our products. The impact you will have: As a manager and member of the leadership team, you will be directly responsible for the management of Technical solution engineers, team leads and operations personnel Responsible for directly monitoring, reporting, and driving improvements to team-level metrics and KPIs, acting as an escalation point with customers and internal teams, and optimising and developing support processes and tools Responsible for working across multiple cross functional teams that include Engineering, product management, sales and customer success; manage Hiring, mentoring and onboarding new support engineers Regularly meet one-on-one with your direct reports, conducting annual reviews and career development discussions throughout the year Be a hands on manager to assist the team members in resolving issues related to Spark core internals, Spark SQL, Structured Streaming, Delta, Lakehouse and other databricks runtime features Manage and drive best practices guidance around Spark runtime performance and usage of Spark core libraries and APIs for custom-built solutions developed by Databricks customers; contribute in the development of tools/automation initiatives Own Engineering JIRA tickets and proactively work to bring quicker resolutions to customer reported issues; participate in creation of knowledge base articles Participate in weekend and weekday on-call rotation and run escalations during databricks runtime outages, incident situations, ability to multitask and plan day 2 day activities and provide escalated level of support for critical customer operational issues, etc What we look for: Min 10-12 years of experience in designing, building, testing, and maintaining Python/Java/Scala/Spark based applications in a typical project delivery and consulting environments with 4+ years working as a Manager 5+ years of hands-on experience in developing and leading any two or more of the Big Data, Hadoop, Spark,Machine Learning, Artificial Intelligence, Streaming, Kafka, Data Science, ElasticSearch related industry use cases at the production scale. Big Data / Spark hands on-experience is mandatory Hands on experience in the performance tuning/troubleshooting of Hive and Spark based applications at production scale. Real time experience in JVM and Memory Management techniques such as Garbage collections, Heap/Thread Dump Analysis is preferred Working and hands-on experience with Data lakes and any SQL-based databases, Data Warehousing/ETL technologies like Informatica, DataStage, Oracle, Teradata, SQL Server, MySQL is preferred Hands-on experience with AWS or Azure or GCP is preferred Experience in implementing CI/CD, Monitoring/alerting for Production Systems Technical lead in design, implementation and support of large scale data and analytics solutions that are highly reliable, flexible, and scalable Experience in leading and managing end-to-end projects and have reported and escalated to top levels Experience in managing and leading teams in an organisation involving multiple reporting lines About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visithttps://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Senior Manager Senior manager Technical Senior technical

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